Volcano Lodge, Hotel & Thermal Experience, Arenal/La Fortuna

4.8 (10 reviews) · Comfort
Comfortable standard hotel with a garden, hot springs, two restaurants, and some rooms with private pools.

Overview

Volcano Lodge is a family-owned accommodation with extensive property and gardens. Rooms are simple, though upgraded units offer private stone plunge pools on the terrace. Guests can enjoy the hot springs complex with several pools and waterfalls, plus an outdoor gym and yoga platform. Other amenities include two on-site eateries and a kids' play area.

Kimkim's Take

Brittany
Brittany McNamara kimkim staff
Based on kimkim staff visit, March 2022 (Learn more)
Pros
  • Spend your free time relaxing in the on-site hot springs—open to hotel guests only—with its main cold water pool, several thermal pools, lockers, and showers.
  • The gardens are pretty unique, as the hotel partners with a reforestation project to keep the grounds beautifully maintained, flat (easy to walk around), and home to several critters.
  • If you want to experience hot springs from your room, you can upgrade to one of the units with a private thermal plunge pool, complete with a waterfall.
Cons
  • While not too far from the area's attractions, you'll need a car or transfer to reach places like downtown La Fortuna and the national park.
  • Though the property is family-friendly (as it provides kid-approved restaurants, swimming pools, and a play area), there aren't any connecting rooms, only adjacent rooms.
  • Plan to make a reservation in advance if you'd like to use the gym.

Authenticity

Volcano Lodge's history dates back to 1999, not long after the area experienced a surge of interest in tourism. As this family-owned property expanded, the owners prioritized blending into the local environment. Walking the grounds and gardens, you'll surely get a sense of the country's Northern Zone with all the native vegetation.  

Location

Set just off the main road, the hotel provides rural views of Arenal Volcano while within driving distance of the area's attractions. A quick 20-minute drive takes you to the national park, and less than 15 minutes gets you to downtown La Fortuna and La Fortuna Waterfall. 

Rooms & Bathrooms

The hotel's 70 rooms offer simple yet comfortable lodgings with air-conditioning, minifridges, and terraces with patio furniture. All the wooden furnishings in the rooms are hand-crafted, though the wood paneling and tile flooring date the property a bit. Upgrade to a thermal room or suite for a little indulgence, as these categories add sun loungers and a private stone plunge pool with a waterfall to your terrace. 

Amenities

Volcano Lodge's two thermal springs are the stars of the show on the property. Both are thoughtfully designed to incorporate carved stone walls, cascading waterfalls, native plants, and views of Arenal Volcano. One is paired with the hotel's free-form swimming pool, while the second thermal spring offers a swim-up bar. The hotel has an outdoor gym and yoga platform where you can easily get some exercise in the fresh air. Travelers with limited mobility can get around easily as there are paved paths, and the entire resort is located on the ground level. 

Wildlife

You're likely to spot wildlife, including iguanas, sloths, and a wide range of colorful birds while exploring the manicured grounds. For those looking for a guided experience, consider booking a wildlife refuge or canopy tour via the hotel's front desk. 

Family-Friendliness

Children of all ages are welcome at the hotel, but there's no option for extra beds or cots in the rooms. The common areas have puzzles and board games available. Next to the hotel's main pool, children have access to a small playground and a shallow kid's pool. Meals are made easy at the hotel's restaurant, which has children's menus offering dishes most kids love. 

Other Highlights

The hotel has several convenient dining choices: you can choose from the lodge's main open-air restaurant, which serves breakfast, lunch, and dinner, or the sports bar by the main lobby with various small plates, snacks, and drinks. Take a stroll on the perimeter trail for excellent views of the manicured gardens and a chance to catch a glimpse of some of the more shy wildlife.

Sustainability

The lodge partners with several sustainability programs in the local area, including a reforestation initiative. The owners have focused on reforestation on their property and gardens and planted over 3,000 trees in the region. Other projects include reducing and managing energy use, waste, and water.

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +506 24792800
Hotel address icon 7 km Oeste del centro de la Fortuna
Free parking
Free wifi
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Friendly Staff

The hotel staff received numerous compliments for their friendliness and helpfulness. Guests highlighted the genuine welcoming attitude and exceptional service, including one instance where lost money was returned. (5 mentions)

J
“the staff was all friendly and took great care of us.”  — Jackson T.
Elizabeth
“Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us!”  — Elizabeth R.
Elizabeth
“Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.”  — Elizabeth R.
Delicious Breakfast Buffet

The breakfast buffet was highly praised for its variety and taste. Guests enjoyed the numerous options available, with some specifically mentioning the 'banana breakfast buffet'. (5 mentions)

J
“The included breakfast buffet was delicious, with many options”  — Jackson T.
DAN
“Nice breakfast buffet and dining options”  — DAN B.
Elizabeth
“Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.”  — Elizabeth R.
Beautiful Grounds and Wildlife

Guests loved the hotel's well-maintained grounds, which featured diverse flora and fauna. Wildlife such as birds and sloths were commonly spotted, adding to the unique experience. (4 mentions)

DAN
“Volcano Lodge grounds layout and walking trail, yoga pavilion, out door workout area, and a variety of pool and hot tub areas”  — DAN B.
J
“the setting was amazing, with a view of Arenal out our window and wildlife all around, especially birds.”  — Jackson T.
Elizabeth
“This hotel had very beautiful grounds and many wonderful animals located right on the grounds.”  — Elizabeth R.
Stunning Volcano View

The hotel offers incredible views of Arenal Volcano from various spots including rooms and private hot tubs. Guests frequently mentioned the breathtaking scenery. (4 mentions)

M
“The view of the volcano was incredible.”  — Meg R.
J
“the setting was amazing, with a view of Arenal out our window and wildlife all around, especially birds.”  — Jackson T.
Robin
“What a beautiful place and awesome views of the volcano!”  — Robin W.

Traveler Reviews

10 total ratings, 7 with reviews
4.8
Feature ratings
Authenticity & Character
4.8
Location
4.8
Staff
4.9
Cleanliness & Comfort
4.4
M
Meg R.
South Windsor, CT | Reviewed on Apr 23, 2024
We loved staying here! The view of the volcano was incredible. All hotel staff were incredibly friendly. Breakfast and all meals were great as well as drinks at the swim up bar. Not too far from La Fortuna, Ubers were cheap if you don’t have a car. Our only complaint was how uncomfortable the mattresses were in our room. Read more

We loved staying here! The view of the volcano was incredible. All hotel staff were incredibly friendly. Breakfast and all meals were great as well as drinks at the swim up bar. Not too far from La Fortuna, Ubers were cheap if you don’t have a car. Our only complaint was how uncomfortable the mattresses were in our room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very uncomfortable mattress
Stayed in April 2024
Jeremy
Jeremy R.
Harrison, NJ | Reviewed on Apr 08, 2024
The rooms themselves were pretty average but the hot springs were the standout! We spent a ton of time outside and enjoying the proximity to Fortuna. Read more

The rooms themselves were pretty average but the hot springs were the standout! We spent a ton of time outside and enjoying the proximity to Fortuna.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be prepared for insects and lizards invading your space!
Stayed in April 2024
C
Cynthia W.
Queensbury, NY | Reviewed on Mar 20, 2024
Loved the grounds and thermal spas! Very unique experience. Also had the best breakfast buffet! Read more

Loved the grounds and thermal spas! Very unique experience. Also had the best breakfast buffet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2024
J
Jackson T.
Grand Junction, CO | Reviewed on Mar 26, 2023
We really liked this hotel; the setting was amazing, with a view of Arenal out our window and wildlife all around, especially birds. The included breakfast buffet was delicious, with many options, and the staff was all friendly and took great care of us. Read more

We really liked this hotel; the setting was amazing, with a view of Arenal out our window and wildlife all around, especially birds. The included breakfast buffet was delicious, with many options, and the staff was all friendly and took great care of us.

Authenticity & Character
Location
The location was excellent, the only downside was walkability to other locations, but it was easy to get transportation.
Staff
All of the staff were wonderful
Cleanliness & Comfort
Stayed in March 2023
Robin
Robin W.
Raleigh, NC | Reviewed on Mar 26, 2023
Thank you for an amazing stay! The hotel staff is amazing!! What a beautiful place and awesome views of the volcano! Read more

Thank you for an amazing stay! The hotel staff is amazing!! What a beautiful place and awesome views of the volcano!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2023
DAN
DAN B.
Ocoee, FL | Reviewed on Mar 21, 2023
RAVES and FAVES
Volcano Lodge flora and fauna
Private hot tub and view of Arenal Volcano
Birds gathering at "banana breakfast buffet"
Volcano Lodge grounds layout and walking trail, yoga pavilion, out door workout area, and a variety of pool and hot tub areas
The genuine welcoming and helpful attitude of the entire receptionist staff, Robert at Surá
Nice breakfast buffet and dining options
Read more

RAVES and FAVES
Volcano Lodge flora and fauna
Private hot tub and view of Arenal Volcano
Birds gathering at "banana breakfast buffet"
Volcano Lodge grounds layout and walking trail, yoga pavilion, out door workout area, and a variety of pool and hot tub areas
The genuine welcoming and helpful attitude of the entire receptionist staff, Robert at Surá
Nice breakfast buffet and dining options

Authenticity & Character
A nicely laid out and maintained, mid range, unpretentious resort with amenities like out door table tennis, yoga pavilion, workout area and equipment, sauna, pools, and wet bars. The hot tubs are clean, welcoming, and accessible. The view of Arenal Volcano is the center piece for the meeting and activity areas.
Location
View of Arenal Volcano from room, pool and dining area. Easy access to excursions in the area. Variety of birds. 5 minute drive to downtown La Fortuna.
Staff
Each and every staff person was warm, attentive and seeking to be helpful. We were welcomed in our room with a thoughtful and clever towel arrangement and complimentary snacks and beverages to celebrate our honeymoon.
Cleanliness & Comfort
The room was clean and comfortable. The private hot tub was a terrific surprise and the view of Arenal Volcano extra special. The bed was a bit too firm for our needs.
Stayed in March 2023
Elizabeth
Elizabeth R.
Manhattan, NY | Reviewed on Feb 24, 2023
This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using.
The staff at this hotel could not have been nicer.
Being foolish tourists, we managed to misplace a large sum of...
Read more

This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using.
The staff at this hotel could not have been nicer.
Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us! Phenomenal!!!
Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.

Authenticity & Character
Location
Staff
The staff returned to us money that we had lost with the help of the Kim Kim team
Cleanliness & Comfort
jacuzzi and hot springs were great, room was very pretty and comfortable
Stayed in February 2023

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Hotel Information

Hotel stars icon 4-star Hotel
Hotel phone icon +506 24792800
Hotel address icon 7 km Oeste del centro de la Fortuna
Free parking
Free wifi