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Tom Zhou

My passion for travel has taken me to visit all 11 Southeastern Asia countries. 12 years of experience with Odynovo Travel has given me the opportunity to witness some of the world’s most cherished treasures. Such as the unique interactive moment with lovely elephant in Chiang Mai, the ancient ruins of Angkor Wat, the historic temples in Ayutthaya, the jaw-dropping scenery along Halong Bay cruise. I love sharing my own revelations from the road with clients, always encouraging them to push outside of their comfort zones. My passion for travel lies in the journey itself, regardless of the time and distance it takes to arrive, there is a meaningful pleasure that comes with ‘getting there,’ ‘getting to know’ the people along the way, ‘getting to taste’ the culinary delights, and ‘getting it right’ by accepting that we are all transient visitors into a foreign world, peeking temporarily into the lives of others and respecting their boundaries.
My vision is designing purposeful luxury travel with an awareness of the impact we have on the environment, and the communities we reach. Together, let us explore whatever it is you seek on our wild and wonderful planet.

What places and activities do you specialize in?

"I love arranging honeymoons and romantic short breaks for my busy clients.
I fuel my life with adventures & culture, I hope to inspire you and others around me.
I now have 1 young child, so I am keen to discover all the child-friendly destinations out there! I know what I want in a child-friendly holiday and use this when helping others with these sorts of holidays."

How did you get involved in travel?

"Traveling and exploring was something that defined me from early childhood. After working as an engineer for 2 years, I think it was time to do something I was really fascinated with. I couldn't resist traveling and would like to pass that happy way to other travelers. So I went on to pursue my dream of being a professional traveler and consultant at Odynovo.
“We travel, initially, to lose ourselves; and we travel, next to find ourselves!” I am glad that I can help others find themselves in this way!"

Please share a unique travel experience you will never forget.

"When I graduated from college, I went to Yunnan province in China first time. I was shocked by the spectacular scenery and cultures there. I took a month to do volunteer work to help local minority children learn English and help the local farmer to sell their sweet honey in Shangrila. During that period, I visited lots of local families and get involved in the local community immensely. The local friends took me to many beaten-off tracks, we hiked 6-7 hrs over the mountain, cycled on the plateau for 3-4 hrs, and saw so many yaks along the way! I couldn't believe the view! We also discovered a turquoise ice lake! That travel and volunteer experience opened a new window for me. Since then, I keep searching for more meaningful and unique experiences, and at the same time introducing them to my clients.

"

Top itineraries and travel advice
Family itineraries
Luxury itineraries

Recent trip reviews for Tom

5 ⭐️
Thailand | Mar 9 - Mar 17, 2024

M
matthew a.
Mansfield, TX | Reviewed on Mar 18, 2024
Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly. Read more

Tour guide Tao was unbelievable. Highly recommend. Will recommend Kimkim and Tao to anyone I know going to Bangkok in the future. All drivers were on time and everything went smoothly.

Activity Review
Full Day Amphawa Authentic Floating Markets
Full Day Amphawa Authentic Floating Markets
Bangkok

Did not get to do this

Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 21, 2024

Dear Matthew,

Hope you are doing fantastic.Thank you so much for your glowing feedback. We're delighted to hear that your experience with tour guide Tao was exceptional and that everything went smoothly during your time in Bangkok. Your recommendation means a lot to us, and we look forward to assisting anyone you know who plans to visit Bangkok in the future.

If you have any more trips or adventures planned, please don't hesitate to reach out. We're here to make every journey memorable and enjoyable.

Best regards,
Tom

Trip of a lifetime - South Korea bliss
South Korea | Apr 7 - Apr 16, 2023

Aoife
Aoife H.
Germany | Reviewed on Apr 22, 2023
I used Kimkim for the first time for my 10-day trip to South Korea with three members of my family (spring 2023), and it couldn't have gone better! The planning went smoothly with Tom, and it showed as soon as we landed in South Korea. We had three very good tour guides that brought us to fascinating and tasty places and made visiting easy (our top places: the National Folk Museum, zip lining to Nami island, and Haedong Yonggungsa). We would like to especially mention our tour guide for... Read more

I used Kimkim for the first time for my 10-day trip to South Korea with three members of my family (spring 2023), and it couldn't have gone better! The planning went smoothly with Tom, and it showed as soon as we landed in South Korea. We had three very good tour guides that brought us to fascinating and tasty places and made visiting easy (our top places: the National Folk Museum, zip lining to Nami island, and Haedong Yonggungsa). We would like to especially mention our tour guide for Busan, Jade Kim. Jade made the short time in Busan memorable - he tuned in with us straight away, was knowledgeable and accommodating, had excellent driving skills and gave us great recommendations for our next step in Jeju Island (loved the gimbap and doughnut places). All in all, a trip of a lifetime!

Hotel Reviews
Best Louis Hamilton Hotel Haeundae
Busan

Clean room, friendly staff, choice of 3 menu for breakfast, centrally located

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lotte City Hotel Jeju
Jeju

Great breakfast buffet on top floor, nice clean spacious room, friendly and helpful staff, great location and service overall!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half Day Busan City Tour with Gamcheon Culture Village
Half Day Busan City Tour with Gamcheon Culture Village
Busan

The temple of the sea and Gamcheon culture village were breathtaking and fascinating places to visi. However, we think that our tour guide Jade Kim made this day special for us. He shared stories with us about the places, brought us to good places to eat (that fit our style), and was very open minded. We could ask him about go stop card and got the cards in the market, we tried the original hotteok in Busan, and he his driving skills were spot on. He gave us great recommendations for Jeju island too that turned out amazing!

Quality of Experience
Guides, Drivers and Staff
See the comment above: knowledgable, accomodating, excellent driving skills, excellent English, open-minded, fun
Transport
Go to Busan From Andong with Gyeongju Tour
Go to Busan From Andong with Gyeongju Tour
South Korea

The historic center of Silla is a great must-see for anyone interested in the people of South Korea.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Seoul City Tour with Gwangjang Market
Full Day Seoul City Tour with Gwangjang Market
Seoul

Perfect first day in Seoul.

Quality of Experience
Guides, Drivers and Staff
Transport
Kdrama Fan Tour
Kdrama Fan Tour
Seoul

I recognize that Petite France is where a lot of Kdramas were filmed; however, as europeans, this wasn't our favorite location (we came to South Korea to see South Korea). Nevertheless, zip lining to Nami island and Nami island was great! Loved the place!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Apr 23, 2023

Hi Aoife,
Thank you so much for your reviews. It is glad to know you had a wonderful trip with us!
Hope you will travel with us again in the future!
Tom

Our trip to Thailand was excellent! We did ev...
Thailand | Feb 15 - Feb 24, 2023

Ariana
Ariana L.
Puerto Rico | Reviewed on Feb 25, 2023
Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are... Read more

Our trip to Thailand was excellent! We did everything we wanted... started off at Bangkok with our guide Jack, ver attentive and nice, gave us all the must do's in the city and during our visit to the grand palace, floating and train markets he gave us all the history of each place and took a lot of pictures for us. In Cambodia we were with Vannak, who was also excellent, smiling all the time, we learned a lot about Cambodia during our time with him, very caring. Ankor thom and ankor wat are a must.
Sutheeporn in Phuket, we did day trip tour to Khao Sok national park, experience was very good as well. We are very great full for choosing KimKim to plan our trip.

Activity Reviews
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Full day Khao Sok safari (private trasfer and private activity) with lunch from Phuket
Phuket

Our visit to Khao Sok was a bit different than what we thought it would be. Early morning they took us to the Tsunami memorial which was nice, then they had told us that we would do a 1h hike along with elephants and the took us to Wassana Elephant park... there was no hike, it was a place with 2 elephants tied up with chains to palm trees, they were skinny and dehydrated, a guy with a pointy spear made him do tricks like playing the harmonica, dancing and kicking coconuts. I had read al over the internet that if you were going to see elephants you should go to a sanctuary . I would've thought Kim Kim would know something like this. I strongly recommend to stop taking your customers to Wassana. Otherwise the monkey cave and bamboo rafting were really nice and fun. All pictures of khao sok on the internet show off the Damn, I thought we would see it.

Quality of Experience
Food
Guides, Drivers and Staff
Guides were a little lost, the had to stop to ask for directions for almost every spot we went
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

We really enjoyed our trip to Angkor. Mr Vannak gave us a great tour. I would recommend every one who visits Cambodia to make this stop in siem reap.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

Our visit to the train market and floating markets were great and very fun. They did a stop at a sugar factory in between markets and we learned about the process of how they make sugar off coconuts. We ate at the floating markets and it was very tasty! Most shops had the same tourist market typical stuff.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Mar 01, 2023

Hi Ariana,

Thank you and glad to know you had a nice trip with us !
Thank you for your warm comments on our services. And thank you for choosing our company as your tour operator. I really appreciate your valuable feedback about the Wassana Elephant park, we will look into it and find other alternative activities. We do care about the elephant very much, we will never arrange this kind of elephant in the future. Thank you so much for your timely feedback .
Hope in the future you will travel with us again to explore more beautiful places!

 

Bangkok City Highlights Tour
Thailand | Jan 17 - Jan 20, 2023

A
Andrea M.
Gilbert, AZ | Reviewed on Jan 28, 2023

We used Kimkim to help us with a guide for our few days in Bangkok. Our guide "Jack" was most informative. We covered all the Bangkok highlights, Jim Thompson house, Flower Market, Grand Palace, Long tail boat ride, Wat Arun; Evening Tuk tuk food tour, Maeklong Railway and Damnoen Saduak Floating Market.
I thought Jack did a great job. He and the driver even took us to the airport and Jack made sure we got checked in and showed us where to go.
My ONLY suggestion would be, I would have preferred a different service provider for the Food Tour. Otherwise, I thought it was all great.

Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Feb 03, 2023

Hi Andrea,

Thank you and glad to know you had a nice trip with us !
Thank you for your warm comments on our services and your valuable suggestion about the Food Tour. We will find more providers and improve the food tour experience.
Hope next time you will book another tour with us again to explore other destinations.

We had not done personalized private tours be...
Vietnam | Nov 17 - Dec 1, 2022

J
J C.
Mountain View, CA | Reviewed on Dec 05, 2022
We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately. We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the... Read more

We had not done personalized private tours before and the experience overall was better than expected. You will need to budget quite a bit more for this kind of service to start with, and in the end you will get the quality of local tour guides if you had diligently selected your own tours separately.

We wound up selecting kimkim as the main contact for setting up our private tour. It turned out however, that they worked with another private tour company Odynovo that specializes in the Asia countries. They, in turn, hire local freelance tour guides. Odynovo itself didn’t offer tours that cover Vietnam and KL together, so it took kimkim to step in and manage multiple country tours. Kimkim only calls you up at the start and asks for your budget for hotels, travel preferences, and food allergies. After that they step aside and provides the online platform to share itineraries with fellow travelers and provide point of contact if any issues come up during the trip. So basically this review is of Tom (our local contact) and Odynovo who I give 5 stars. Tom worked with us to tweak the itinerary to our liking and even accommodated our request to limit tourist shops. He was very responsive throughout our trip. For kimkim, the user interface is nice and easy to navigate but I would dock off a star or two since there is no transparency in pricing the trip, which kimkim may be involved with.

A e-visa is needed to travel to Vietnam. Although they say it is easy to apply, in reality it takes a bit of wrangling to get the right credit card to be accepted.

In Hanoi, our first tour guide Mr Le Thien was available as soon as we arrived in Hanoi (in fact all the guides are there during the Vietnam part of the tour). During the first full day tour he was thorough in explaining the impact Ho Chi Minh had in Vietnam history and explaining the migration path of the Vietnamese people and surrounding villages to the south. I had some trouble understanding his English in some parts but could manage overall. The tour offered lunch at a local restaurant but the food was not traditional Vietnamese food aside from the spring rolls. The food quality was good but I would prefer more local varieties in the preset meal. Mr Le made up for this by going out of his way to show us local restaurants that served dishes like Cha Ca, Banh cuon, banh mi, etc. after the tour. The hotel accommodations was good since it was within walking distance of the old town and lake. The next day at Ha Long Bay was perhaps the best part of the trip. Note that between destinations, stops are made at various demonstrations and government price shops so you can buy souvenirs. Sometimes it is better to stop at these and not have to haggle with prices, while other times the stops seem a distraction.

In Hoi An/Danang, Mr. Bui Anh Tuan was our guide. He was very knowledgeable about the My Son Holy Land and Hoi An ancient town, both of which were highlights. He provided a lot of insight in Vietnamese life and culture and was humorous which was a plus. The second tour at Ba Na hills is more like a Disneyland like resort. The hotel location and tour lunches were pretty good, with a good selection of Vietnamese dishes to sample. This was the next best spot in Vietnam as there are less motor bikes zooming around and the area is close to the coast so we were able to try the fresh fish for dinner.

In Ho Chi Minch city, Mr. Victor was our tour guide. Compared to the other cities and guides, the intensity was ramped up a level. A sheet with over 20 or so bullet items is handed to you to watch for scams, stolen phones, rude locals, and a bunch of other things to watch for. This might be useful if you started the tour in Saigon, but we had already been seasoned in Vietnam customs up to that point, so it just raised anxiety unnecessarily. The guide was prepared with plenty of background material in several notebook binders and YouTube-like videos from his phone. The material could get overwhelming presented in this fashion, but you have to appreciate the level of energy the guide provided to present it. The hotel was a little older than other hotels we stayed at and located in a similar hectic part of the city. The hotel selection was perhaps the worst of the trip. The Mekong delta tour was not quite as impressive as it did not include any visit to floating markets. It seemed more geared toward providing monetary support to the locals than providing a memorable experience. The lunch was very good. The next day tours at the Cu Chi tunnels and city tour were better as they provided in depth content about the war. But the lunch option was very poor as the Vietnamese dishes had no flavor.

Finally, in KL, there was no tour guide to greet us at the airport. You can tell the discontinuity of the different country tours. The hotel accommodations were good.

Hotel Reviews
Bhaya Classic
Quang Ninh

Friendly staff. Food options good. Rooms were clean and had good character. Definitely best part of the trip including visit to caves, beach and kayaking activities.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lasenta
Hoi An

Within walking distance to the ancient town. Good breakfast options especially the Vietnamese coffee. Friendly staff gives good restaurant recommendations

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alagon D'antique Hotel & Spa
Ho Chi Minh City

On the old side. Tiny, slow elevators. Tub with shower affixed to it was awkward. Bed is firm. Located in a busy area so not relaxing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Park Royal Service Suites Kuala Lumpur
Kuala Lumpur

Good breakfast options. Friendly staff. Location within walking distance to street markets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Lapis Hotel

Good location. Clean. Not much of a view. Breakfast options ok. Elevator touch buttons hard to activate

Authenticity & Character
Location
Close to old town
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Hanoi City Tour with Museum of Ethnology
Full Day Hanoi City Tour with Museum of Ethnology
Hanoi

The morning visit to Ho Chi Minh mausoleum and residence was a highlight. You have to get in 2 lines before entering the mausoleum. Once inside, you get to see the embalmed body of Ho Chi Minh in a glass case. It’s a little cold inside so wear long sleeve shirt if possible. In another part of the park, you get to see where Ho Chi Minh resided. No outlandish buildings but modest and simple structures. We also visited a museum which introduced us to the mixed ethnicity of people occupying the area in the past. Outside the museum, you get to enter in replicas of structures (mostly bamboo?) that local villagers lived or gathered in. The visit to Hanoi Hilton prison was also interesting. You get up close to the difficult conditions the prisoners were in. The puppet show towards the end of the tour was ok since there was no translation available. Finally the rickshaw tour of the old town was neat. It gives you a front row view of how to navigate through people, motor bikes, and cars all at once. The locals will tell you the rickshaw drivers will try to rip off tourists, so you feel obliged to tip them (it’s a hard way to earn a living..)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Hanoi to Halong Bay
Vietnam

The stop to the government priced souvenir store was good. It gave you a chance to buy stuff without the haggling. The stop to the pearl store seemed unnecessary.

Quality of Experience
Guides, Drivers and Staff
Transport
Bhaya Classic Cruise -Day  2
Bhaya Classic Cruise -Day 2
Ha Long Bay

In the morning, you can join the Tai Chi exercises on the upper deck. The exercises are quite refreshing with the surrounding. Following that, we visited one of the large caves in the bay. This requires you to go up and down a number of stairs, but nothing strenuous. Most of the caves are well lit so you get to see a lot of the structure and colors.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bhaya Classic Cruise -Day 1
Bhaya Classic Cruise -Day 1
Ha Long Bay

After a long drive, you see references to the King Kong movie shot around the area, so right off you can expect a touristy area. After checking in and a short wait, we are escorted to the cruise where the staff greet you warmly. Once onboard, you check into the rooms which have a unique charm to them. You can hang out in the patio area of your room or wander around the different decks of the boat. The views of Ha Long Bay are spectacular as the boat travels through the various shaped rocks. During the afternoon, you get to spend a few hours kayaking and/or hanging out on a small beach in the bay. There’s some amount of garbage in the waters, but not too bad, The preset dinner on the third deck was good. At night the ship anchors in the peaceful calm waters. If the weather is good you can get nice sunsets or sunrises.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day My Son Holy Land and Hoi An Highlights Tour
Full Day My Son Holy Land and Hoi An Highlights Tour
Hoi An

The tour takes you to old ruins of Hindu temples in the morning. After a drive, you hop onboard an open seat electric cart that has several rows of seats. The ride itself is swift and has a theme park feel to it before you get to the remnants of ruins that survived the bombings (you get to walk by one of the bomb craters). There are several different sites but each show the same symbolism (Lingam and yoni mainly). In the main site, you can walk inside and around the ruins before joining a regularly scheduled cultural dance show. There is a museum on the way back from the returning cart ride that has some interesting displays worth checking out. Back to Hoi An, you get to walk around the ancient town. There you can see a 17th century Japanese bridge still intact. You can also see old Chinese merchant houses. The lunch there featured some good Vietnamese cuisine. At night the town lights up with red and other colored lanterns along the river and not to be missed. The street market becomes very vibrant as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Drive to Da Nang with Visit to the Golden Bridge
Drive to Da Nang with Visit to the Golden Bridge
Vietnam

Ok, maybe it is not surprising that there is a theme park in Vietnam. But this park has some historical context. The morning drive takes you through a few local towns until you reach the foothills. After winding up the hills you reach a large parking area leading to the park. There you pass through a large gate and line up to enter the park. The resort is at the top of the hills so you take the cable cars up. The first stop takes you to the golden bridge where giant stone hands seemingly hold up a pedestrian bridge. Then you pass through a French village, complete with wine cellars. The buildings were built during French occupation of Vietnam. We ate at a buffet restaurant which served a wide range of Asian food. The next cable car takes you to Buddhist temples and other resort buildings (you can see construction for further expansion). This is the highest point on the mountain so on a good day you can see Hoi An/ Da Nang and the ocean. On the return trip there is a drive though the city and a stop at one of Da Nang’s beaches.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from Da Nang to Saigon
Ho Chi Minh City

After arriving to Saigon, Mr Victor took us several blocks to the van. Mr Victor then played a pre-recorded tape of how not to get in trouble in Saigon. The level of anxiety surely increased unnecessarily. After checking in the hotel, we were taken through a hot building with a bunch of merchants and street vendors. Not the greatest environment to shop around. In the evening we had free time to check out the local cuisine (and try not to get run over)

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mekong Delta Tour (My Tho)
Full Day Mekong Delta Tour (My Tho)
Ho Chi Minh City

The drive out of Saigon didn’t show anything worth remembering. Mr Victor gave a pretty thorough background of Vietnam and the Mekong delta in his presentation. After arriving at the port, we boarded a motorized boat and shuffled through fairly strong currents of the river. We were then taken through a family owned coconut candy shop. Next we found another local willing to give us a ride on a horse drawn cart. This led us to a family restaurant that served us various local fruits and even performed some traditional music and dance. Finally, we were led to a stream where a lady and her daughter tried rowing us to the delta to our original motor boat (she and her daughter ditched that boat and took a motorized version back). We travelled further along the delta to a restaurant for seafood lunch. After lunch we took the same motor boat back to the original port and drove back to Saigon.

Quality of Experience
The different modes of transportation may be interesting for the first time but it kind of felt like an unnecessary way to help the locals out given the labor provided
Food
May have got sick from food
Guides, Drivers and Staff
Transport
Half Day Cu Chi Tunnels Tour
Half Day Cu Chi Tunnels Tour
Ho Chi Minh City

The tour gives you a first hand look at the Vietnam (or American) war. You can actually fire some live ammunition for a fee. There is about an hour or two drive to the site where the Vietcong dug an elaborate maze of tunnels. The site consists of bomb craters, damaged tanks and armored vehicles, and various carved out areas of underground tunnels and rooms and traps. If you don’t mind the sweat and darkness, you can walk through short tunnel segments. After returning to Saigon, after lunch the tour takes you through a war museum. The effects of the war are in full display with unique photos.

Quality of Experience
Better food would make this 5 star
Food
No taste. We had to request the fish sauce?
Guides, Drivers and Staff
Transport
Half Day Ho Chi Minh City Tour with Dong Khoi Street
Half Day Ho Chi Minh City Tour with Dong Khoi Street
Ho Chi Minh City

We visit a palace where the south president gets overthrown by the communist north. We also get to see other historical buildings (mainly French influenced)

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Malacca Tour From Kuala Lumpur
Full Day Malacca Tour From Kuala Lumpur
Kuala Lumpur

It is fairly lengthy ride to Malacca, but definitely worth it. There is a pit stop midway to the ancient city. Once in Malacca we visited ruins of an old church, then proceeded to the old town. There we entered or passed by local shops and various historical buildings (mainly Chinese)

Quality of Experience
Quality of Experience
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Half Day Kuala Lumpur City Tour
Half Day Kuala Lumpur City Tour
Kuala Lumpur

Malaysia is a strong contrast to Vietnam. There’s more order on the streets despite the much larger population. We get to drive through the city to see various historical sites which can be seen for free. The main highlight is the Petronas tower which requires a fee to take the elevator to the viewing areas like the tower bridge and near the top floor. The view at the top is not part of the tour so we had change the original lunch plan, but the tour guide was accommodating. We chose to eat in the food court area in the towers where there is a wide selection to choose from.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Dec 30, 2022
Hi J C. Thank you so much for leaving us such a detailed review and valuable suggestions. It is so happy to hear that you have enjoyed your trip overall although there are still some spaces for us to improve in the future. According to your feedback , I will not use Alagon D'antique Hotel & Spa for my clients in the future and also redesign the Mekong delta river tour, thank you so much for your valuable feedback. I am sorry that I forgot to mention the difference of the airport transfer... Read more

Hi J C.

Thank you so much for leaving us such a detailed review and valuable suggestions. It is so happy to hear that you have enjoyed your trip overall although there are still some spaces for us to improve in the future.

According to your feedback , I will not use Alagon D'antique Hotel & Spa for my clients in the future and also redesign the Mekong delta river tour, thank you so much for your valuable feedback.

I am sorry that I forgot to mention the difference of the airport transfer service in Malaysia. It is only driver and vehicle arranged for that day in Malaysia. I will remember to tell the discontinuity of the different country tours to my future clients.

I appreciate all your detailed comments again and hope in the futre I can help you customize more trips to other countries. By the way, we can operate tours to all countries in the Southeast Asia region now.

Best regards,
Tom

A C review of Vietnam and KL trip for Jerry and Billy
Vietnam | Nov 17 - Dec 1, 2022

A
A C.
Mountain View, CA | Reviewed on Dec 03, 2022
The guides and drivers were helpful and accommodating. In Hanoi, Mr. Le “Leo” was kind enough to take us to some restaurants to taste some food we wanted to try. In Hoi An and Da Nang, Mr. Tuan allowed us to stop by a tailor to get some custom clothes. In Saigon, Victor helped us negotiate the chaotic Saigon traffic. One suggestion is that he should provide links to the videos he showed rather than showing them during the drives. It can be difficult to watch videos while in a... Read more

The guides and drivers were helpful and accommodating.

In Hanoi, Mr. Le “Leo” was kind enough to take us to some restaurants to taste some food we wanted to try.

In Hoi An and Da Nang, Mr. Tuan allowed us to stop by a tailor to get some custom clothes.

In Saigon, Victor helped us negotiate the chaotic Saigon traffic. One suggestion is that he should provide links to the videos he showed rather than showing them during the drives. It can be difficult to watch videos while in a car.

In KL, Suzi and Mr. Wong were particularly accommodating. We were able to go to the observation deck of the Petronas twin towers, despite that not being on the schedule. Mr. Wong’s driving through a flash flood thunderstorm on the way back from Melacca was quite impressive.

Activity Reviews
Bhaya Classic Cruise -Day 1
Bhaya Classic Cruise -Day 1
Ha Long Bay

The sights are gorgeous

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Kuala Lumpur City Tour
Half Day Kuala Lumpur City Tour
Kuala Lumpur

We were able to change plans and go to the Petronas twin towers observation deck

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tom Zhou
Tom
Tom Zhou
Local specialist in Bangkok | Replied on Dec 25, 2022

Hi A C.

Thank you so much for leaving us such a detailed review and valuable suggestions. We are so happy to hear that you have enjoyed your trip. Thank you again for your choosing us for this trip to Vietnam and Malaysia!I will forward your suggestion about video links to Victor. I hope to see you on the next holiday to South-East Asia again.

Best regards,
Tom