Authentic Ecuador

Thank you so much, Padina! It was truly a pleasure helping plan your trip, and I’m so happy to hear that you and your family had a wonderful time. I’ll be sure to share your kind words with Jose and the rest of our local team :) Wishing you and your family many more amazing adventures ahead!
Best, Paola

Dear Abby,

Thank you so much for your kind words! I'm truly happy that you were finally able to come to Ecuador this year for your Galapagos cruise and that you had such a great experience. It was a pleasure assisting you throughout the process, and I’m glad everything worked out in the end after almost two years of trip interruption.

It was also wonderful to finally meet you and Steve in person—I really enjoyed our dinner together! I just wish Steve could have tried more of the local specialties, but I’m sure he made up for it on board the ship. Thanks as well for pointing out the issue with the intermittent hot water; I’ll be forwarding your remarks to the cruise operator.

I truly appreciate your recommendation and wish you many more amazing travels ahead!

All the best,
Mathias & the Authentic Ecuador Team

Dear Joseph, Thanks so much for the awesome review! I'm so glad to hear that you’ve had such great experiences with us. It’s always a pleasure helping tailor your trips to your tastes, and I’m happy the guides have been a standout for you. May your next adventures be just as amazing and memorable as the ones you've had so far. Best wishes, Paola

Dear Christine,

Thank you so much for your wonderful review! It truly makes me so happy to hear that you had such an incredible time in Ecuador. From exploring Quito’s lively streets to hiking Cotopaxi and soaking in the beauty of the rainforest, it sounds like you embraced every adventure to the fullest.

Danny will be delighted to hear your praise—I’ll be sure to pass it along! I loved curating an itinerary that matched your style, and it’s wonderful to know that the balance of adventure, relaxation, and great dining made for an unforgettable journey.

Wishing you and Joseph many more amazing travels, and if Ecuador ever calls you back, I’d love to help you plan another unforgettable adventure :)

Best wishes,
Paola

Hi Carolyn,

Thank you so much for your glowing review! I’m thrilled to hear that you had an amazing time and that the trip was everything you had hoped for (and maybe more). It was a pleasure working with you to organize this adventure for your group - you make a great tour leader!

I’ll be sure to pass along your feedback to everyone involved, including the cooking class team, as well as the cruise staff. They will be so happy to hear how much you enjoyed the experience. I also appreciate your suggestion regarding the bar organization and will forward it to the cruise operator for their consideration in the future.

Wishing you many more unforgettable trips ahead!

All the best,
Mathias and the Authentic Ecuador crew

Dear Margie,

Thank you so much for sharing your feedback! I’m really glad to hear that, despite the flight interruptions and delays, we were able to get everything back on track and that you felt well-supported by our contacts in Peru. It’s always unfortunate when delays occur, but we’re happy we could help ensure the rest of your trip went smoothly.

Regarding your guide at Machu Picchu, it seems the guide had an off day, and I’m sorry that communication was difficult and the experience didn’t meet your expectations. We made things right for you regarding that tour, and I’m grateful that the rest of your trip was excellent.

Wishing you many more wonderful trips ahead!

All the best,
Mathias and the team from Authentic Ecuador

Dear Randy and Pam,

Thank you so much for your kind words! I'm thrilled to hear that Milton and Liz helped make your trip so special. It was a pleasure assisting you with your adventure, and I'm so happy you had a wonderful experience.

Wishing you all the best in your future journeys!

Take care,
Paola