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Original Travels Co

In a world teeming with travel options, choosing the right adventure can be the difference between a holiday and a transformative experience. Original Travels stands apart, not just as a bridge to the untouched splendor of Morocco but as a portal to its soul.

At the heart of Original Travels lies a promise of authenticity. Founded by Abdel, whose roots run deep within the Berber lands of the Atlas Mountains, each journey curated by Original Travels is a testament to the rich tapestry of Moroccan life. Here, travelers are not mere observers but participants in a cultural exchange that celebrates the vibrancy and diversity of Moroccan traditions.

Choosing Original Travels means embarking on adventures that respect and preserve the natural beauty and cultural heritage of Morocco. Abdel's vision encompasses tours that minimize environmental impact while maximizing benefits for local communities. From eco-friendly accommodations to supporting local artisans, your travel choices contribute to a sustainable future for the very landscapes and people you come to admire.

Original Travels transcends the one-size-fits-all approach of conventional tourism. Abdel and his team excel in designing itineraries that align with your interests, pace, and style. Whether you're drawn to the serene heights of the Atlas Mountains, the bustling souks of Marrakech, or the tranquil oasis of the Sahara, your journey is sculpted around your dreams.

Original Travels Co is part of the following groups: Morocco Travel Agents

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Recent Trip Reviews for Original Travels Co

This review comes a little late yet is so deserving it had to be told.
Morocco | Oct 21 - Oct 27, 2024

L
Leah L.
Canada | Reviewed on Dec 17, 2024
This review comes a little late yet as it is so This review comes a little yet as it is so deserving we wanted to ensure to share our gratitude and appreciation of the Kim Kim team: Siad, Ilyace, and Hanan who helped to make our trip of a lifetime in Morocco an amazing experience in our lives we will forever cherish and remember.
We arrived at midnight in Morocco to be greeted with a warm welcome by Ilyace who shared a bit of the history and culture of Morocco as he drove us to our first...
Read more

This review comes a little late yet as it is so This review comes a little yet as it is so deserving we wanted to ensure to share our gratitude and appreciation of the Kim Kim team: Siad, Ilyace, and Hanan who helped to make our trip of a lifetime in Morocco an amazing experience in our lives we will forever cherish and remember.
We arrived at midnight in Morocco to be greeted with a warm welcome by Ilyace who shared a bit of the history and culture of Morocco as he drove us to our first Riad of the stay. Ilyace literally went above and beyond; diligent about accommodating our needs and ensuring we got the most out of our experience. We spent a good portion of the travel with him touring all of Morocco as he was our driver to our destinations, that he came to feel like part of the gang. He was very courteous, knowledgeable, informative and a pleasure to spend our time with. Thank you Ilyace for making us feel at home in your amazing and wonderous country. And getting unforgettablely getting us the airport on time while being stuck in a gridlock for a marathon in Casablanca.
Hanan heightened our taste buds to an exotic Moroccan food tasting experience. We spent the evening exploring local taste sensations and sharing recipes and fun times. Because of her we now want a tagine! And bring home the new food traditions we’ve learned. We’ve tried to find it here and boy do we miss the Moroccan tea.
And finally Siad who was our master planner of our enjoyable and eventful trip. Siad was very attentive and informative. He provided us with all the information whenever we needed. We didnt need to contact him while there and Ilyace always there to instantly take care of anything. Thank you for your great, custom planning to our needs. You truly made our experience in Morocco surreal.
We are now happy travellers promoting Kim Kim Tours and the beauty of Morocco. Definitely a company we would highly recommend with their courteous team and personal touches to make this experience magical and forever in our hearts.
With all our gratitude from your Canadian friends: Khrysta, Jacob, Kirk, and myself Leah.
Trip date: Oct 20-27, 2024

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 17, 2024
Dear Khrysta, Jacob, Kirk, and Leah, Thank you for your incredible review! We’re glad to hear your journey through Morocco was unforgettable and that Siad, Ilyace, and Hanan helped make it so special. Ilyace will be happy to know his warm hospitality, knowledge, and dedication made you feel at home, even navigating marathon traffic to get you to the airport! Hanan will love hearing how much you enjoyed the culinary tour and are bringing a taste of Morocco home. And Siad’s thoughtful... Read more

Dear Khrysta, Jacob, Kirk, and Leah,

Thank you for your incredible review! We’re glad to hear your journey through Morocco was unforgettable and that Siad, Ilyace, and Hanan helped make it so special.

Ilyace will be happy to know his warm hospitality, knowledge, and dedication made you feel at home, even navigating marathon traffic to get you to the airport! Hanan will love hearing how much you enjoyed the culinary tour and are bringing a taste of Morocco home. And Siad’s thoughtful planning clearly created a seamless and memorable experience for you all.

We’re so grateful for your kind words and recommendation. It was a privilege to share Morocco with you, and we’d love to welcome you back someday!

Warm regards,
Abdel

This is love, Morocco ❤️
Morocco | Nov 25 - Nov 30, 2024

Anati
Anati S.
Hong Kong SAR China | Reviewed on Dec 06, 2024
Our journey was amazing and smooth, starting with the planning stage with Mohamad and Said, who quickly suggested several itineraries for us to choose from that fit our travel plans for the five of us ladies from Brunei. Upon arriving in Marrakesh, we were welcomed by our fantastic driver, Sameer, who stayed with us throughout the trip, ensuring a smooth and safe experience in Morocco. Hanan, our female tour guide in Marrakesh, showed us the city's highlights and introduced us to the best... Read more

Our journey was amazing and smooth, starting with the planning stage with Mohamad and Said, who quickly suggested several itineraries for us to choose from that fit our travel plans for the five of us ladies from Brunei.

Upon arriving in Marrakesh, we were welcomed by our fantastic driver, Sameer, who stayed with us throughout the trip, ensuring a smooth and safe experience in Morocco. Hanan, our female tour guide in Marrakesh, showed us the city's highlights and introduced us to the best Marrakesh food. We also enjoyed a hot air balloon ride in Marrakesh with stunning views of the sunrise.

We had an unforgettable glamping experience in the Agafay Desert, where we rode camels, learned to craft a tajine pot, and wore turbans. Waking up to the stunning view of the Atlas Mountains was breathtaking, and the performances during dinner by the camp staff were truly amazing.

Sameer also took us to the impressive Hassan II Mosque and arranged a quick trip to Rabat on our way to Fes. In Fes, Sharif guided us through the historic city and helped us learn about Morocco’s handicrafts.

This trip gave us a deep dive into Moroccan cuisine, including the delicious tajine, grilled lamb, couscous, Moroccan breakfast, and the famous Moroccan tea.

The accommodations arranged by the team were fantastic, and we had the pleasure of meeting wonderful people at Riad Le Pelerin, Inara Camp, and Riad Salam Fes.

We hope to return to Morocco to explore more places, like the Sahara Desert and Chefchaouen. We highly recommend using kimkim and will encourage our fellow Bruneians to book their travels through kimkim for an unforgettable experience.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 07, 2024

Hi Anati,

Thank you for your kind words! We’re glad to hear your trip was smooth and memorable. Our team will be delighted to know they made your experience special.

We’re glad you enjoyed the activities, Moroccan cuisine, and the warm hospitality at Riad Le Pelerin, Inara Camp, and Riad Salam Fes. Your highlights, from the hot air balloon ride to the Agafay Desert glamping, truly capture Morocco’s charm.

We’d love to help you explore the Sahara Desert, Chefchaouen, and more on your next visit. Thank you for recommending us—we can’t wait to welcome you back!

Best regards,
Mohamed

Our recent trip to Morocco, organized by Original Travels Co
Morocco | Nov 23 - Dec 1, 2024

G
George K.
Newark, NJ | Reviewed on Dec 04, 2024
Our recent trip to Morocco, organized by Original Travels Co via KimKim, was absolutely fantastic. From start to finish, the experience was seamless, personalized, and stress-free. The team truly listened to our specific requests and tailored the itinerary to fit our interests, even accommodating special activities like a relaxing hammam experience. They also made sure to remove any activities that didn't appeal to us, which made the trip even more enjoyable. One of the standout features... Read more

Our recent trip to Morocco, organized by Original Travels Co via KimKim, was absolutely fantastic. From start to finish, the experience was seamless, personalized, and stress-free. The team truly listened to our specific requests and tailored the itinerary to fit our interests, even accommodating special activities like a relaxing hammam experience. They also made sure to remove any activities that didn't appeal to us, which made the trip even more enjoyable.

One of the standout features was how the trip took our health conditions into account. KimKim was thoughtful in ensuring that all activities were accessible and manageable, so we could focus on enjoying the experience without any worries. We also loved the balance between guided excursions and free time for exploration. Having the flexibility to explore on our own was perfect, while the local guides provided insightful and enriching tours when needed.

The safety aspect was also a top priority. We always felt well-informed and secure, knowing what to expect each day. This made the trip truly worry-free, which was especially valuable in a country where navigating remote areas could otherwise be challenging.

What really set this trip apart, though, was the Moroccan guide, Tayeb who took us around and was highly knowledgeable about all the parts of Morocco we went to (Casablanca, Marrakesh, Fez, Merzouga, Chefchaouen, Ouarzazate). He helped us experience Moroccan culture in a way we wouldn't have been able to on our own, from hidden gems to authentic experiences. This local perspective added depth to our understanding of the country and made the journey even more memorable.

Overall, Original Travels Co via KimKim Travels provided incredible value for the cost. It's an investment that was absolutely worth it, especially in a destination like Morocco where the logistics of travel can be complex. I highly recommend KimKim for anyone looking for a stress-free, customized adventure with a personal touch. They even gave us a free upgrade in our stay in Marrakesh for when we were celebrating our wedding anniversary.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 04, 2024
Hi George, Thank you so much for sharing such a wonderful review! We are glad to hear that your trip to Morocco was everything you hoped for and more. It's fantastic to know that the team at Original Travels Co, through KimKim, was able to create a seamless and personalized experience for you, while also ensuring that all your health considerations were thoughtfully addressed. Your feedback about the local guides, flexibility, and safety is greatly appreciated, and we’re especially happy... Read more

Hi George,

Thank you so much for sharing such a wonderful review! We are glad to hear that your trip to Morocco was everything you hoped for and more. It's fantastic to know that the team at Original Travels Co, through KimKim, was able to create a seamless and personalized experience for you, while also ensuring that all your health considerations were thoughtfully addressed.

Your feedback about the local guides, flexibility, and safety is greatly appreciated, and we’re especially happy that you were able to celebrate your wedding anniversary with a special upgrade. Thank you for recommending us to others—it's an honor to have been part of your memorable adventure. We hope to welcome you again on future journeys!

Best Wishes,
Ali

Our guide and driver Oussama is superb. He i...
Morocco | Nov 20 - Dec 2, 2024

J
J G.
Singapore | Reviewed on Dec 03, 2024
Our guide and driver Oussama is superb. He is considerate, responsive, pragmatic, knowledgeable, has a good sense of humour, and he goes extra miles to be helpful. We have enjoyed his company over the journey and are thankful for his presence and assistance throughout the trip. The organizers Said and Hazma are both excellent, indeed impeccable. Read more

Our guide and driver Oussama is superb. He is considerate, responsive, pragmatic, knowledgeable, has a good sense of humour, and he goes extra miles to be helpful. We have enjoyed his company over the journey and are thankful for his presence and assistance throughout the trip.

The organizers Said and Hazma are both excellent, indeed impeccable.

Hotel Reviews
Lalla Ghayta
Riad Salam Fes
Fes
Hôtel & Spa Le Doge
Casablanca
Kasbah Izoran
Midelt
Tiziri Luxury Camp
Merzouga
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 04, 2024

Hi J G,

Thank you so much for your kind words! We're glad to hear thatour team made such a positive impact on your trip. It's wonderful to know that Oussama’s professionalism, warmth, and extra effort helped make your journey memorable. We'll be sure to pass along your feedback to him and to Said as well. Your appreciation means a lot to us, and we're so glad you had such a great experience. We hope to welcome you back on another adventure soon!

Best Wishes,
Hamza

Wonderful Morocco Adventure
Morocco | Nov 25 - Nov 30, 2024

Nur Aqillah
Nur Aqillah S.
Singapore | Reviewed on Dec 03, 2024
The place they chose for us to stay, Riad Le Pèlerin, was both modern and beautiful. The staff—Abdul Karim, Rashid, and Ismael—were incredibly hospitable and accommodating, helping us with our luggage through the long alleyway to the riad. We had a wonderful female tour guide, Hanan, who showed us around Marrakesh, including the Bahia Palace, Jemaa el-Fna, and the vibrant market. Although there was a lot of walking, Hanan provided us with insightful historical and cultural knowledge. Her... Read more

The place they chose for us to stay, Riad Le Pèlerin, was both modern and beautiful. The staff—Abdul Karim, Rashid, and Ismael—were incredibly hospitable and accommodating, helping us with our luggage through the long alleyway to the riad.

We had a wonderful female tour guide, Hanan, who showed us around Marrakesh, including the Bahia Palace, Jemaa el-Fna, and the vibrant market. Although there was a lot of walking, Hanan provided us with insightful historical and cultural knowledge. Her restaurant recommendation, Hajd Mustafa, was excellent, and the lamb was particularly delicious. A highlight was the stop at Koutoubia Herbal, where they introduced us to their own beauty products, which was a nice touch for us ladies.

Our decision to take a hot air balloon ride turned out to be a fantastic one; the views were breathtaking. The overnight stay at Inara Desert Camp was also a memorable experience, especially the camel ride.

Riad As Salam was equally beautiful, with its vibrant decor and warm hospitality. The staff was very helpful, assisting with carrying our large bags to our rooms.

In Fes, our tour guide Sherif took us through the souks and intricate alleys, sharing fascinating stories about the different family artisans who have been practicing their crafts for generations and along with it, we had the chance to shop for unique treasures. We had a lot of fun, especially during our laugh-filled exploration of the "hug me" alley.

Throughout our entire journey, Sameer was an excellent driver. He was always accommodating and ensured we felt safe, especially as we were all women traveling together. He was also knowledgeable, providing explanations and answering our questions during the road trips.

Hotel Review
Riad Le Pèlerin
Marrakech
Authenticity & Character
Location
Staff
The staff—Abdul Karim, Rashid, and Ismael—were incredibly hospitable and accommodating, helping us with our luggage through the long alleyway to the riad.
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 03, 2024

Hi Nur Aqillah,

Thank you for sharing your wonderful experience! We’re glad you enjoyed the modern charm of Riad Le Pèlerin and Riad As Salam, along with the warm hospitality of their teams.

Hanan’s knowledgeable guidance in Marrakesh and her excellent restaurant recommendation clearly made your visit special. We’re so glad you loved the hot air balloon ride, Inara Desert Camp, and camel ride—truly unforgettable experiences!

It was a pleasure to be part of your adventure, and we hope to welcome you back for another trip soon!

Warm regards,
Mohamed

The trip was flawless and everything went as planned
Morocco | Nov 22 - Dec 1, 2024

R
Ray G.
United Kingdom | Reviewed on Dec 03, 2024
The trip was flawless and everything planned went smoothly. Hamza and Said were extremely helpful in helping us decide on the route and stops. Illyas was our driver and was extremely friendly and a very safe drive. Local guides were all very good as were the hotels. Our favourite stop was our overnight in the Sahara as well as the spectacular drive the following day through the Atlas Mountains. Read more

The trip was flawless and everything planned went smoothly. Hamza and Said were extremely helpful in helping us decide on the route and stops. Illyas was our driver and was extremely friendly and a very safe drive. Local guides were all very good as were the hotels.

Our favourite stop was our overnight in the Sahara as well as the spectacular drive the following day through the Atlas Mountains.

Hotel Reviews
Riad Salam Fes
Fes

This hotel wows you with its public areas and the rooms. I have deducted a star because the bathrooms are in need of a refresh (shower head was old and rusty and the sing was cracked). Also the rooms are around courtyards (as expected in a Riad), but there was quite a lot of noise from children until late at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

One of the best hotels I have ever stayed in. The public areas are amazing and rooms super comfortable. The staff are extremely efficient and helpful

Authenticity & Character
Location
Not too far from the Medina but the walk is along a busy road - the hotel is in a quiet location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 04, 2024
Hi Ray, Thank you so much for your kind words! I'm glad to hear that everything went smoothly during your trip and that you enjoyed the route, stops, and the guidance from Said and me. It’s great to know that Illyas provided safe and friendly service, and that the local guides and hotels also met your expectations. I’m glad to hear you loved the Sahara overnight experience and the drive through the Atlas Mountains – truly unforgettable! I also appreciate your constructive feedback regarding... Read more

Hi Ray,

Thank you so much for your kind words! I'm glad to hear that everything went smoothly during your trip and that you enjoyed the route, stops, and the guidance from Said and me. It’s great to know that Illyas provided safe and friendly service, and that the local guides and hotels also met your expectations.

I’m glad to hear you loved the Sahara overnight experience and the drive through the Atlas Mountains – truly unforgettable! I also appreciate your constructive feedback regarding the riad in Fes, and I’ll make sure it’s shared with the team to ensure future improvements.

Thank you again for choosing us, and I hope we have the opportunity to guide you on another amazing trip in the future!

Best Wishes,
Hamza

Everything we hoped for & more!
Morocco | Nov 17 - Nov 24, 2024

Allison
Allison S.
Newark, NJ | Reviewed on Dec 02, 2024
Cannot say enough about how well this trip was organized and the thoughtfulness of each and every person who helped us. Noureddine - was the driver extraordinaire! We told him as well but he is a young man his parents should be very proud of. He was a safe driver in addition to thoughtful and funny. We were particularly grateful for his driving skills going to and from the Agafay Desert (those were questionable "roads") and while in Casablanca. We were genuinely sad to part company with... Read more

Cannot say enough about how well this trip was organized and the thoughtfulness of each and every person who helped us.

Noureddine - was the driver extraordinaire! We told him as well but he is a young man his parents should be very proud of. He was a safe driver in addition to thoughtful and funny. We were particularly grateful for his driving skills going to and from the Agafay Desert (those were questionable "roads") and while in Casablanca. We were genuinely sad to part company with him.

Marrakech
Hanan - was a terrific guide both for our walking tour of Marrakech as well as the food tour. She was knowledgeable, kind and showed us some very special places. She also introduced us to our new favorite cookie - the chebakia. She set the bar very high for the rest of the guides in Morocco.

La Maison Arabe Hotel was lovely. They graciously fed us when we arrived later than planned (thanks to flight delays). The room was perfect and breakfast was very filling. We enjoyed eating by the pool and hearing the birds.

Agafay Desert
Inara Desert Camp - never did I think our one night in the desert would involve a significant rain storm and thick clouds which meant no glorious sunset or stars. The one bright spot was our sunset camel ride was rescheduled to a sunrise ride the next morning. Our dinner was DELICIOUS! We were honestly floored by how yummy it was. The Inara staff were fun and charming.

Essaouira
Hassan - was a knowledgeable and considerate guide. He made the history come alive and told wonderful stories.

Heure Bleue Palais - was stunning. Our room was well appointed and we loved that the room looked out on the grand courtyard. It was pretty magical hearing from our room the little trio play into the evening. They sang Beseme Mucho which is one of our favorite songs.

Casablanca
Noureddin - handled driving us around very well and ensured we got to the Hassan II Mosque in time for our tour (which was tricky due to road closures) as well as a walk around the Medina.

Le Casablanca Hotel - a lovely hotel. Dinner and breakfast were very good and reading by the pool was a surprisingly quiet considering the city was just outside the walls.

Rabat
Noureddin - once again handled the driving with care for our day trip to Rabat. We are still talking about our visit to Chellah. It was fascinating and not what we expected.

We definitely felt that our requests were heard and expectations met. Thank you to all - both who we interacted with but also who managed "behind the scenes" - for a truly awe-inspiring trip.

Hotel Reviews
Le Casablanca Hotel
Casablanca

A stellar hotel with excellent food. Our room was very comfortable.

Authenticity & Character
Definitely a different experience than one in a riad but it was grand in a modern way.
Location
Casablanca is so big it isn't clear if there is a great location. Not a fault of the hotel but we appreciated where it was located.
Staff
Everyone was attentive and kind.
Cleanliness & Comfort
It was all well done.
La Maison Arabe Hotel
Marrakech

A beautiful hotel that was very accommodating when we arrived late due to flight delays. They ensured we were fed that first evening in Morocco. The room was lovely and eating by the pool was very pleasant especially with the birds chirping away.

Authenticity & Character
Nicely decorated and highlighted its history.
Location
It was very easy to walk from the hotel to the Medina.
Staff
All thoughtful and kind.
Cleanliness & Comfort
Inara Desert Camp
Marrakech

They honestly made what could have been a disappointing stay (it was a hard rain for a good part of our afternoon and evening) fun and comfortable. The dinner was delicious and the staff were fun and charming.

Authenticity & Character
We are not into camping so this was the perfect type of stay in a tent for us. The extra touches (e.g. the shop, fun sculptures) were fun.
Location
A reasonable drive from Marrakech. The next day's drive to Essaouira was very reasonable as well.
Staff
Charming and made us laugh out loud. They made us feel very welcomed.
Cleanliness & Comfort
It was amazingly clean considering we were in the desert with whipping winds that night.
Heure Bleue Palais - Relais & Châteaux
Essaouira

Heure Bleue was marvelously grand. Breakfast was yummy and they took care of some laundry for us which we desperately needed. Probably our favorite moment was hearing the trio playing in the courtyard while in our room play Beseme Mucho which is a song we love.

Authenticity & Character
It wonderfully retains the glamour of old school travel without sacrificing comfort.
Location
It was incredibly convenient to all we wanted to do in Essaouira.
Staff
Everyone we encountered was helpful and kind.
Cleanliness & Comfort
Everything was very clean and well tended.
Activity Reviews
Tasting Marrakesh: A Private Gastronomic Adventure
Tasting Marrakesh: A Private Gastronomic Adventure
Marrakesh

We ended up having to take this tour our second evening and after our walking tour because of flight delays. It was all delicious. Our guide, Hanan, took us to a variety of places which was fun. We particularly liked chebekia and sought them out during the rest of our stay in Morocco as well as in Barcelona.

Quality of Experience
Food
Chebakia, harira soup, snails and the sfenj.
Guides, Drivers and Staff
Hanan was an excellent guide who shared her love of food. We could've spent days and days with her.
Transport
We walked so this is a bit of an odd question.
Explore the Magic of Marrakesh: A Guided Tour
Explore the Magic of Marrakesh: A Guided Tour
Marrakesh

This was our first tour and Hanan was an incredible guide. She was knowledgeable and had wonderful things to share. We particularly enjoyed getting to see a neighborhood oven (and help with some bread) as well as the underground heat source for the baths.

Quality of Experience
Hanan ensured that the Medina didn't feel overwhelming.
Food
We got a little snack which was yummy.
Guides, Drivers and Staff
Hanan set the bar very high for all guides for the rest of the trip. She was thoughtful and gave us really interesting as well as useful information that helped us throughout the rest of our trip in Morocco.
Transport
Again - odd question. We walked.
Le Jardin Secret Gardens Tour
Le Jardin Secret Gardens Tour
Marrakesh

A lovely little garden.

Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco

We learned so much about Essaouira from our guide, Hasan. He was knowledgeable and very enthusiastic to share his city with us.

Quality of Experience
Food
We got a yummy little snack.
Guides, Drivers and Staff
Our guide was really wonderful and gave us terrific insights into the city.
Transport
We walked.
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

Our driver did a great job driving us along this route and we got to stop and see some wonderful views.

Quality of Experience
A nice way to get from Essaouira to Casablanca.
Food
We had a good lunch along the way.
Guides, Drivers and Staff
Noureddine was a great driver and pointed out interesting things to see.
Transport
Noureddine was a thoughtful and contentious driver.
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

Seeing the mosque was beautiful. It is truly an inspiring place in a stunning location.

Quality of Experience
It would have been nice to have a smaller tour. Being part of a very large group, after days of very thoughtful guides for just us, was a bit jarring. We did see other very small groups and wished we could have had that experience.
Guides, Drivers and Staff
Our driver could not come in with us but he dropped us off and picked us up right at the entrance despite all the other buses and cars.
Transport
Noureddine was terrific.
Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

A beautiful location and stunning experience.

Quality of Experience
Wish we had a smaller group or even a private tour. After all the wonderful private tours it was jarring to be in a very large group. We had been trying to avoid large groups for this trip.
Guides, Drivers and Staff
Noureddine made sure to get us to the entrance and picked us up.
Transport
Day Trip from Casablanca to the Capital City of Rabat
Day Trip from Casablanca to the Capital City of Rabat
Casablanca

We had no expectations for Rabat and were surprised. We particularly enjoyed Chellah. That was a marvelous site to visit with the different structures from various time periods.

Quality of Experience
Guides, Drivers and Staff
Noureddine was a terrific driver and super helpful. He couldn't be a formal guide and we respect that.
Transport
Noureddine was thoughtful and made sure the drive was smooth.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 04, 2024
Hi Allison, Thank you so much for sharing such a thoughtful and detailed review of your trip! We’re delighted to hear that you had such a memorable experience and that the entire team, from Noureddine's excellent driving to the personalized tours with Hanan and Hassan, made such an impact. We’re especially pleased that the Inara Desert Camp and your stay at Heure Bleue Palais were highlights of your journey. We truly appreciate your kind words, and we’ll be sure to pass them along to all... Read more

Hi Allison,

Thank you so much for sharing such a thoughtful and detailed review of your trip! We’re delighted to hear that you had such a memorable experience and that the entire team, from Noureddine's excellent driving to the personalized tours with Hanan and Hassan, made such an impact. We’re especially pleased that the Inara Desert Camp and your stay at Heure Bleue Palais were highlights of your journey. We truly appreciate your kind words, and we’ll be sure to pass them along to all those involved, as well as to Noureddine and Hanan, who will be thrilled to hear your feedback. It was a pleasure helping you create such an awe-inspiring experience, and we hope to welcome you back to Morocco soon!

Best Wishes,
Abdel

Unforgettable
Morocco | Nov 25 - Nov 30, 2024

Ain
Ain A.
Singapore | Reviewed on Dec 02, 2024
We were a group of 5 Muslims ladies coming to Morocco for the first time, and hence opted for a travel guide during the entire trip. We were greeted by Samir, who remained our loyal driver for the 6-day journey. While in Marrakesh, we had an amazing stay at the Riad Le Pelerin - Beautiful interiors, comfortable beds, and great laundry service. Kareem, Rasyid, Ismail were very accommodating! Hanan took us on a tour around the city including the hustling and bustling of Jamaa elfna, where we... Read more

We were a group of 5 Muslims ladies coming to Morocco for the first time, and hence opted for a travel guide during the entire trip. We were greeted by Samir, who remained our loyal driver for the 6-day journey. While in Marrakesh, we had an amazing stay at the Riad Le Pelerin - Beautiful interiors, comfortable beds, and great laundry service. Kareem, Rasyid, Ismail were very accommodating! Hanan took us on a tour around the city including the hustling and bustling of Jamaa elfna, where we observed many Moroccan artisans who showcased specialties of fabric, metal and wood works. She also took us for lunch at Hadj Mustafa where we witnessed the classic Lamb oven, and tasted the roasted lamb and the Moroccan tanjia. Food was superb! Would love to come back for a taste at Hadj Mustafa again. Hanan demonstrated very good details and history of Marrakesh - a bonus of having her as our female tour guide too. Samir then drove us to Agafay Desert where we stayed for 1 night for a desert experience with a view of the Atlas Mountains - an opportunity to meet and learn about the Amazighs. Great fireshow post-dinner too! We also rode the camels (My camel name was Hazza) then learnt to wear the Arabic turban - thanks to Yahya and Ridhwan who were patient with our shenanigans. We then went to Casablanca, Ribaat then finally to Fes, where we stayed at Riad As Salam who served us amazing Moroccan breakfast with best hospitality (Shoutout to Hisham and Muith for attending to us), and also got to experience body massaging. Our stay there was great, and it definitely was a true Moroccan interior designed setting. Sharif was our tour guide around Fes - where we got to see and learn, again, the rich Moroccan culture, tradition, art and craftworks that are in Fes. Sharif showed us the spiritual/scholarly side of Fes at the Islamic Qawariun University, the diversity of culture including Jewish cultures, and the hard work of people at the Tannery. Grateful to have met a lot of lovely people along the way!
Till next time,
Ain

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 02, 2024
Hi Ain, We are so glad to hear that your first trip to Morocco was such a memorable experience! Hosting your group of lovely ladies was an absolute pleasure, and it’s wonderful to know that Samir, Hanan, and all the amazing people you met along the way contributed to making your journey special. Thank you for sharing your appreciation of the historical insights, culinary delights, and unique experiences that made your trip unforgettable. Your kind words mean the world to us, and we hope to... Read more

Hi Ain,

We are so glad to hear that your first trip to Morocco was such a memorable experience! Hosting your group of lovely ladies was an absolute pleasure, and it’s wonderful to know that Samir, Hanan, and all the amazing people you met along the way contributed to making your journey special.

Thank you for sharing your appreciation of the historical insights, culinary delights, and unique experiences that made your trip unforgettable. Your kind words mean the world to us, and we hope to welcome you back for more adventures (and another taste of roasted lamb at Hadj Mustafa!) in the future.

Till next time, salam and safe travels!
Mohamed

Weekend Trip to Marrakesh - private driver - fantastic.
Morocco | Nov 22 - Nov 25, 2024

Nicole
Nicole P.
Canada | Reviewed on Dec 02, 2024
Starting with Mohamed, he was very attentive with helping us to make plans for a memorable weekend in Marrakesh. With suggestions and changes, we landed on a great plan. Siad also reached out to us prior to travel to ensure we had all we needed. Contact details and emergency contact details were sent in advance. The helpful tips provided for this area were great as well. We met with our driver/guide, Karim, and from the first moment we sat in the car, we felt safe, respected, and... Read more

Starting with Mohamed, he was very attentive with helping us to make plans for a memorable weekend in Marrakesh. With suggestions and changes, we landed on a great plan. Siad also reached out to us prior to travel to ensure we had all we needed. Contact details and emergency contact details were sent in advance. The helpful tips provided for this area were great as well.

We met with our driver/guide, Karim, and from the first moment we sat in the car, we felt safe, respected, and got excited about the next few days. Karim spoke and understood English very well. French too! We even started out the drive with windows down, sun shining, and a famous singer from our home Country playing on the radio. We knew it was going to be epic!

Karim was very careful to ensure that he was available for any advice, changes to plans, connections, basically he was at our disposal for the weekend. We took a drive to the Atlas Mountains and met with another guide for a short hike around Imlil and lunch at the house of a berber family. Karim made appropriate stops along the way for coffee, water, washrooms, and scenic points for pictures. We also stopped at an Argan oil cooperative where they make organic products such as cosmetics, oils, spices, etc. With the usual cup of tea to start, we had a lovely experience with a young lady to learn of their traditional processing rituals and products. After the long day and after he heard about what we had seen the week prior in Marrakesh, Karim suggested we consider changing our Day 2 plans which was SUPER. We opted for a long ride, but new scenery, and thus, we made our way to the beaches at Essaouria. We really enjoyed our time in Marrakesh and certainly having Karim with us made the trip memorable. We enjoyed the discussions, learning about new things, and much respect. Karim was a perfect match for our travel group. He is kind, patient and his vehicle is impeccable! Until next time!

BTW, we stayed at the 2Ciels in Gueliz which was amazing! Love the rooftop lounge.

Hotel Review
2Ciels Boutique Hotel
Marrakech

Great location, love the roof top lounge. Patron restaurant - best meal we had during the weekend. Great champagne list! Staff were friendly and hotel is very quiet at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Day Trip to Imlil Valley: High Atlas Mountains Adventure & Lunch with a Berber Family
Marrakesh

This showed us that we really touched the tips of this area. We loved it in the mountains and to see snow was fantastic. We come from Canada and ski in the mountains so this was a treat and likely just a glimpse of what we can do next time. Our guide for the hike was very nice, in shape and shared information when we asked questions about the area. It's obvious that he loves this place and shared pictures of mountain hikes and skiing. The hike we did was more like a walk for us. There were more tourists than we expected but we were able to by-pass many. Ibrahim, our guide, changed our lunch location to a different spot, which was less congested. Thanks! Our tagline lunch was super tasty! We enjoyed the drive along the way with Karim which also included a stop at an Argan cooperative. Both Karim and Ibrahim spoke very good english and showed utmost respect to us.

Quality of Experience
Guides, Drivers and Staff
Transport
Love the fancy vehicle. It's what I thought we'd get with KIMKIM and it did not disappoint.
Explore the Magic of Marrakesh: A Guided Tour
Explore the Magic of Marrakesh: A Guided Tour
Marrakesh

Alert - we skipped this excursion and replaced it with a drive to the beaches in Essaouria. We had already been to the medina with a guide earlier with a group tour. Essaouria was great to see. Again, another glimpse in all that Morocco has to offer. We were surprised by the significant increase in winds as we got closer to the coast. Coming from an Island in Canada, we know winds very well. When we arrived, we learned why this is called the Windy City as there were nearly a 100 kite surfers playing in the ocean. It was a great day!

Quality of Experience
Food
It might be just us ... it was just ok.
Guides, Drivers and Staff
Transport
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 02, 2024
Hi Nicole, Thank you so much for your thoughtful review! We're glad to hear that our team helped make your weekend in Marrakech so memorable. It’s wonderful that Karim’s care, flexibility, and attention to detail added to your experience, from the scenic stops in the Atlas Mountains to the spontaneous trip to Essaouira. We’re thrilled you enjoyed the cultural insights, like the visit to the Argan oil cooperative, and appreciated Karim’s impeccable service and vehicle. Hearing how seamlessly... Read more

Hi Nicole,

Thank you so much for your thoughtful review! We're glad to hear that our team helped make your weekend in Marrakech so memorable. It’s wonderful that Karim’s care, flexibility, and attention to detail added to your experience, from the scenic stops in the Atlas Mountains to the spontaneous trip to Essaouira.

We’re thrilled you enjoyed the cultural insights, like the visit to the Argan oil cooperative, and appreciated Karim’s impeccable service and vehicle. Hearing how seamlessly everything came together truly means a lot to us.

We’re also glad you loved your stay at 2Ciels—such a fantastic choice! We look forward to welcoming you back for another incredible journey. Until next time!

Best,
Mohamed

Most of the trip was wonderful. Our driver Ay...
Morocco | Nov 9 - Nov 17, 2024

Carol
Carol W.
Denver, CO | Reviewed on Nov 24, 2024
Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both. However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in... Read more

Most of the trip was wonderful. Our driver Ayoub was amazing. A friend by end of the trip. Our Fes guide Sharif was also very knowledgeable, as was Siad in Marrakesh. We enjoyed and learned from them both.

However the accommodations were mostly unacceptable. Our first one in Chefchaouen was good, but Fes and Marrakesh were very disappointing. My thoughts? Deluxe hotels were indeed selected, yet our rooms appeared to be the worst available at both locations, Fes and Marrakesh. We peaked in to other rooms to see what they were like and they were so much nicer. We felt exploited. After spending so much money to go deluxe, and then be given 2nd rate rooms, was a slap in the face. Our room in Fes even had someone’s sheets on the bed. When we pulled down the bed to go to sleep, hair was all over the sheets the sheets, and some stains to boot. It took an hour to get someone up to change them which ended up being a waiter and desk girl…not their jobs. The shower door didn’t close, and the toilet wasn’t bolted to the floor so teetered when used. I do not consider this deluxe accommodations. It seems there are so many parts to KimKim getting pieces of the pie, that the intermediary people take advantage of us vacationers by selecting cheap rooms so they can pocket more profit.

Hotel Reviews
Lina Ryad & Spa
Chefchaouen

Beautiful room and wonderful people who worked there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Pros: Very nice staff and beautiful ajoining Riads, and rooms when I peeked into other rooms. Very good location. Con’s: Dirty room. Hair on sheets when we pulled bed down to get into, plus some stains. Shower door that didn’t close. Toilet not well bolted to floor. We were given the cheapest room in the Riad after paying deluxe prices. Small and dark. Filthy rugs. Awkward to get to room, with lots of stairs. Not enough tables to accommodate diners so had to eat by ourselves outside. It was cold.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

Beautiful riad, well situated, fabulous staff and restaurant. Our room was one of the least comfortable, very awkward layout, with steep stairs going from front door (after climbing about 3 flights already) down to the actual room. It did have two wonderful terraces, but the room was strange, with a shower and sink opened up into the bedroom, and a tiny bathroom cabinet. It was very narrow, like a wide corridor. Friday nights are enchanting with a trio of musicians and a belly dancer, plus unique meals served just that night. I was sick so the staff prepared a concoction every night of honey and lemon and ginger to help me sleep.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Casablanca
Casablanca

Good place to stop on the way from airport. Room was okay. A nice dinner buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore the Grandeur of Hassan II Mosque
Explore the Grandeur of Hassan II Mosque
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
A Scenic Journey: From Casablanca to Chefchaouen
A Scenic Journey: From Casablanca to Chefchaouen
Morocco

Enjoyed Ayoub our driver. Very personable and knowledgeable. Saw interesting things we couldn’t have witnessed by plane or train.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Give clients paying for deluxe accommodations deluxe accommodations. You can’t put us in a deluxe hotel and give us the cheapest room. Not good.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Morocco's Historic Path: Fes to Marrakech Adventure
Exploring Morocco's Historic Path: Fes to Marrakech Adventure
Morocco

Nice riad, but we seemed to have the cheapest room, again, in the deluxe accommodations after paying deluxe prices. The breakfasts were great and generous, the restaurant delicious, and the staff fabulous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore the Magic of Marrakesh: A Guided Tour
Explore the Magic of Marrakesh: A Guided Tour
Marrakesh

We loved Siad our guide. Very knowledge and accommodating.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Indulge in a Three-Hour Cooking Experience at La Maison Arabe
Indulge in a Three-Hour Cooking Experience at La Maison Arabe
Marrakesh

Totally fabulous! The teacher was very well prepared and patient with us all. The meal? Wow!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

Nice mosque. Interesting tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Nov 26, 2024
Hi Carol, Thank you for sharing your detailed feedback. While we are glad to hear that much of your trip was wonderful and that Ayoub, Sharif, and Said enhanced your experience, we regret to learn about your concerns regarding the accommodations. Please allow me to address this matter clearly and thoroughly. The hotels selected for your trip are the same properties we have consistently used for other travelers who have rated us highly, contributing to the 500+ excellent reviews on KimKim... Read more

Hi Carol,

Thank you for sharing your detailed feedback. While we are glad to hear that much of your trip was wonderful and that Ayoub, Sharif, and Said enhanced your experience, we regret to learn about your concerns regarding the accommodations. Please allow me to address this matter clearly and thoroughly.

The hotels selected for your trip are the same properties we have consistently used for other travelers who have rated us highly, contributing to the 500+ excellent reviews on KimKim (4.9 rating), 120+ on TripAdvisor (5.0 rating), and 85 on Google (5.0 rating). These properties are known for providing high-quality service and have been a reliable part of our deluxe offerings. However, we understand that your experience with the rooms in Fez and Marrakech did not meet your expectations, and for this, we sincerely apologize.

It is crucial to clarify that our primary commitment as your travel provider is to deliver an exceptional and seamless experience, and we take this responsibility with the utmost seriousness. Every detail of your trip is planned with transparency, care, and dedication to ensure the highest quality of service. While we recognize and value KimKim’s role as a platform facilitating connections between travelers and trusted providers like ourselves, any suggestion that resources are misallocated or that exploitation occurs is entirely unfounded and misrepresents how we operate.

We pride ourselves on maintaining the highest standards of professionalism and integrity, as reflected in the overwhelmingly positive feedback we have received from hundreds of satisfied travelers. Accusations of such practices are not only inaccurate but also undermine the effort and dedication of our entire team in delivering the best possible experiences for our guests.

It is important to recognize that room preferences can sometimes vary, and while occasional issues may arise, they can often be resolved quickly with simple communication. This is why we encourage all our guests to share their concerns in the moment so we can act swiftly to ensure their comfort.

In Marrakech, we even offered you a complimentary upgrade to a Prestige Room at the riad as a gesture to ensure your comfort and satisfaction. Typically, when guests encounter issues with their rooms, we address them immediately. If necessary, we do not hesitate to change rooms or even move to a different hotel entirely to provide the best possible experience. Our operations manager checks in daily with our guests to ensure everything is going well, and in your case, we were informed that all was fine. A quick message about any dissatisfaction during your stay would have allowed us to rectify the situation immediately and enhance your experience further.

Thank you again for bringing these concerns to our attention. Your feedback helps us continue improving our services, and we are committed to ensuring your future experiences are nothing short of exceptional.

Regards,
Hamza