Kimkim Trip Reviews

4.8
Based on 13,464 ratings
Read 13,464 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Layover
Iceland | Jun 30 - Jul 3, 2018

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Tim S.
Burke, VA | Reviewed on Jul 09, 2018

The information provided allowed us to make the best use of our short time in Iceland.

Local specialist: Zeynep Sidal Snævarr
Zeynep
Zeynep Sidal Snævarr
Local specialist in Reykjavík | Replied on Sep 28, 2018

Hi Tim,

Thank you very much for the nice review, it makes me happy to hear that you could make the best use of your short break in Iceland! I hope this trip has convinced you to visit Iceland again for a longer period of time!

All the best,
Zeynep

Peru in 10 days
Peru | Jun 24 - Jul 8, 2018

Vinita
Vinita N.
San Jose, CA | Reviewed on Jul 09, 2018

Fantastic travel planning by Clara and her team on our 15-day trip to Peru. They went above and beyond by helping us rearrange and rebook our schedule when our flight from Cuzco to Puerto Moldonado was cancelled because of weather conditions. They even helped up pick up our laundry and have it delivered to our hotel! I can't say enough good things about them. They helped make our trip to Peru amazing in every way.
We highly recommend them.

Local specialist: Clara Gies

Best of the Dalmatian Coast - One Week Croatia Itinerary
Croatia | Jun 5 - Jun 13, 2018

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Andrés V.
the United Arab Emirates | Reviewed on Jul 09, 2018
A TRULY MEMORABLE HOLIDAY — HVALA ANTE! From the 2 weeks of planning to the duration of our holiday, Ante went well above and beyond his role of local specialist, which we never expected from someone we met for the first time! He was consistently available to answer any and all questions; providing useful advice and numerous options for all aspects of the trip — activities, dining, transportation & alternatives when the weather presented setbacks. Indeed, despite thunderstorms delaying our... Read more

A TRULY MEMORABLE HOLIDAY — HVALA ANTE!

From the 2 weeks of planning to the duration of our holiday, Ante went well above and beyond his role of local specialist, which we never expected from someone we met for the first time!

He was consistently available to answer any and all questions; providing useful advice and numerous options for all aspects of the trip — activities, dining, transportation & alternatives when the weather presented setbacks. Indeed, despite thunderstorms delaying our transit via Zagreb, he kept us updated via messages on the status of the subsequent flights and ensured our safe arrival. Ante hand-picked our tour guides to best fit our requirements and personality, even guiding us through Split when he could have easily found someone to take his place — putting in extra effort with no hesitance. Throughout our numerous holiday stops, he would send regular messages to ensure our safe arrival and that all transportation and activities went over smoothly; always courteous and never forceful!

This holiday was also very special to me, because of my intention to propose to my girlfriend (now fiancé) — Ante proved a great asset; providing numerous ideas for romantic venues and settings throughout the trip, culminating in a wonderful sunset dinner atop Srđ Mountain overlooking the beautiful city of Dubrovnik where she would say yes! In her words: "the proverbial cherry on top, making an already fantastic holiday... perfect!"

Thanks to Ante's positive attitude, friendly demeanor, willingness to help, and passion for his role gave us peace of mind, but also a truly personal level of attention reserved to family and friends: which is how we both felt after leaving Croatia — we visited a truly beautiful country and wonderful friend!

Local specialist: AndAdventure Croatia
AndAdventure
AndAdventure Croatia
Local specialist in Croatia | Replied on Sep 28, 2018

Hi Andrés, thank you very much for this beautiful review. I am really glad that all of our "secret" planning gave a wonderful result, both in trip experience and the proposal :)

I enjoyed every second we've been able to spend together during your stay and it was a real pleasure and privilege to work and meet both of you. Wonderful, easy going, and a great couple :) ( hope that you managed to talk her into GoT )

Wish you all the best in the future and see you when I come to UAE.
Thank you once again - friend :)

Kind regards,
Ante

Norwegian City, Mountain & Fjord Adventure - 8 Days
Norway | Jun 30 - Jul 7, 2018

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Xinyu S.
San Francisco, CA | Reviewed on Jul 09, 2018
Our Norway trip was incredible and absolutely spectacular! Alesund is a very beautiful town with great seafood and views, and the fjords and natural scenaries in Trollstigen, Geiranger, and Fjærland were breathtaking and unparalleled to many other places I’ve been! Hotels were really nice with great amenities and views. Our trip would not have happened without our local specialist Ingrid’s awesome service. She is attentive, informative, and supportive end-to-end, from initial planning to... Read more

Our Norway trip was incredible and absolutely spectacular! Alesund is a very beautiful town with great seafood and views, and the fjords and natural scenaries in Trollstigen, Geiranger, and Fjærland were breathtaking and unparalleled to many other places I’ve been! Hotels were really nice with great amenities and views. Our trip would not have happened without our local specialist Ingrid’s awesome service. She is attentive, informative, and supportive end-to-end, from initial planning to adhoc support throughout the trip and we ended the trip with a nice personal touch, i.e., grabbing lunch with Ingrid at a nice local cafe in Bergen. Thanks Ingrid for your detailed planning and support, and for making this trip memorable for us!

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Sep 28, 2018

Hi again!
Thank you so so much for the great review and for sharing all the pictures!! It was so nice to meet you on your last day in Bergen and so happy that you were so lucky with the weather!

Welcome back any time!
All the best,
Ingrid

One Week in Colombia: 5 Great Itineraries
Colombia | Jun 28 - Jul 7, 2018

Janice
Janice B.
New York, NY | Reviewed on Jul 09, 2018
This was an incredibly well planned trip that was so enjoyable and excellent. Our guides were so knowledgeable and went at our own pace. Never rushed and each one was early every morning so no stress! Tatiana took us to the gold museum in bogota and her in depth knowledge made the next days trip to guaatavita very meaningful. We also went with her to la calenderlaria and the botero museum. The salt cathedral and guatavita are a must see. A highlight was the days we spent with David in the... Read more

This was an incredibly well planned trip that was so enjoyable and excellent. Our guides were so knowledgeable and went at our own pace. Never rushed and each one was early every morning so no stress! Tatiana took us to the gold museum in bogota and her in depth knowledge made the next days trip to guaatavita very meaningful. We also went with her to la calenderlaria and the botero museum. The salt cathedral and guatavita are a must see. A highlight was the days we spent with David in the Corcora valley. We had an intimate coffee experience and amazing hike in the unique Corcora wax palm valley. David is so warm and enthused about his country and made the experience very personal with a coffee experience in pihao with a local farmer. In Cartagena the two best tours was a day trip to the sport baru hotel in the Rosario islands and the fishing with locals in la boquilla. Nathalie checked in on us was very responsive and definitely partnered with first class locals for the tours. It exceeded our expectations in every way!

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Sep 28, 2018

Hi Janice, thank you so much for your comments!
I am glad you had such a great time in Colombia. Feel free to come back any time to visit more of the country!
All the best,
Nathalie

romania trip
Romania | Jun 17 - Jun 23, 2018

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Kathy C.
Santa Barbara, CA | Reviewed on Jul 09, 2018
I was a little skeptical initially about using Kim kim to assist w my travel planning as I had never heard of them and the 2 local travel agents that I know had not heard of them either. My family decided that Romania would be an interesting place to visit, but our local travel agents knew nothing about it and I was at a loss when attempting to plan the trip myself, using travel guide books etc. I found Kim Kim while doing internet searches about travel planning for Romania. Kim kim... Read more

I was a little skeptical initially about using Kim kim to assist w my travel planning as I had never heard of them and the 2 local travel agents that I know had not heard of them either. My family decided that Romania would be an interesting place to visit, but our local travel agents knew nothing about it and I was at a loss when attempting to plan the trip myself, using travel guide books etc.

I found Kim Kim while doing internet searches about travel planning for Romania. Kim kim connected me to a local travel guide, Raluca Teodor who was very helpful and responsive. Kim kim also was extremely helpful and responsive when I contacted them initially, they returned my calls and answered my questions about how their service worked immediately and then followed up with emails to be sure that all my questions were answered. I felt reassured that they were a legitimate company and I could feel secure in using their service to plan our vacation for our family, which ended up including 5 adults ranging in age from 25-70.

Raluca assisted me in planning every step of our trip including hotel transfers, itinerary, hotel and guest house bookings and suggestions for activities. The planning was made more difficult as everyone had different travel schedules and to make it back to Bucharest to go home at different intervals during the trip. Every hotel or guest house booked was clean, in a nice location and included a free, very nice breakfast. The guest houses provided home cooked dinners as well, preparing local specialties and some of them even provided picnic lunches. Romania is a beautiful country with many of the same attractions of other European destinations, including several Unesco designated sites, but at about 1/3 the price. We found many english speakers, especially among the younger people, though not as much as other European countries, we had wi fi in most of our accommodations. It was great to stay in the guest houses with the local people and learn some of their customs.

We enjoyed Transylvania which is beautiful and maybe the most populated area in Romania, but we also loved Bucovina for the painted monasteries and Maramures for the wooden churches and observing how the local people still dress in their traditional clothing, work in the fields daily and use horses and carts to transport hay and other products of their daily work. Romania is a great combination of old world charm with modern conveniences in most places. It was a great experience and I would recommend it to anyone who wants to go somewhere a little off the grid but without too much roughing it.

Local specialist: Raluca Teodor
Raluca
Raluca Teodor
Local specialist in Romania | Replied on Sep 28, 2018

Thank you so much Kathy for your kind words and all your remarks. We were very happy to assist you in planning the trip and even happier to see you and you family enjoyed it. Even more so to see you liked what our country has to offer.
We hope that all of our tourists will have the same experience and capture the underrated and undiscovered treasures that Romania has.

We hope to hear back form you in the future as it was a pleasure working with you!

All the best,
Raluca

Family trip Oslo to Bergen
Norway | Jun 25 - Jun 30, 2018

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Richard T.
Milwaukee, WI | Reviewed on Jul 08, 2018

We were pleased with all parts of the trip. All the guides were accommodating and interesting, they all helped with interests and attention span of the young children of our group. The hotels were located in convenient locations, easy walks to and from trains and ferry. Linda had great ideas for us and put it all together....even delivered train and ferry tickets to us. The mini bus tours were perfect, just long enough for families and to places hard to reach other ways. All members of my family were pleased with the trip and the pace of the trip

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Hi richard and Hetty, it was a pleasure to have your family in the country! + also to meet some of you. Happy to read that your had a good time and that it worked our nicely. Wonderful photos - thanks for sharing! Hope to see you another time, maybe in The Gambia..? Greetings to the rest of the family!

Hiking with teen age kids
Norway | Jun 26 - Jul 6, 2018

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Roberta R.
United Kingdom | Reviewed on Jul 08, 2018
The whole trip was amazing and this will go in the list of the best holidays I have ever done. The trip was well organised and detailed, down to the time in which I had to catch a train or a bus. This was most helpful. The stay at the three mountain hotels/huts (Haugastol, Geiterygahytte and Osterbo) was most pleasantly surprising. I was expecting something rougher, but rooms and food especially were amazing. Same for the Ronda Hoyfjellshotell in the second to last day. Our preferred spot was... Read more

The whole trip was amazing and this will go in the list of the best holidays I have ever done. The trip was well organised and detailed, down to the time in which I had to catch a train or a bus. This was most helpful. The stay at the three mountain hotels/huts (Haugastol, Geiterygahytte and Osterbo) was most pleasantly surprising. I was expecting something rougher, but rooms and food especially were amazing. Same for the Ronda Hoyfjellshotell in the second to last day. Our preferred spot was in Kalvag. We loved it and we may go back there as it was a real paradise.

Linda was super helpful in designing the holiday and in creating the itinerary. She was patient with the changes I asked her to do and was very responsive.

The only suggestions for improvement are:
- the hut suggested for stop in the second hiking day (Stein Bergdal) did not appear to be open to the public. Other hikers stopped there but ended up eating outside on the grass like us. I think it needs to be clear that there are no hospitality places where one can stop. It helps setting up the right pace and mindset at the beginning of the hike
- all the hiking times are excluding stops and probably it is better to specify it
- the hike on the third day was too optimistic and strongly not recommended by the staff in the hut where we stayed overnight. It was possible to do it with no stops and no time for contingency, but it also required leaving at 8 am. Breakfast only gets served from 8! so we shortened it and we took the bus earlier in a spot suggested by the staff in Osterbo
- the overview of Bergen was good and with interesting insights in the culture. I would have probably cut a bit certain areas less interesting and added the bit around the old harbour. Also, I would have liked to hear more about the history. There was no coffee and cake :-(

Overall I thought Ethical Travel Portal was great and I would recommend them to friends. I would recommend Linda to anyone who wants to go to Norway.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Hi Roberta, thank you so much for sharing your photos! Pleasure to look through them and happy to hear that this trip goes into the list of one of the best holidays you have had. It was also great to meet you briefly in Oslo! I have read through your suggestions and will definitely make sure we follow up on these ones! Thanks again for traveling with us!

Tour to havana
Cuba | Jul 2 - Jul 2, 2018

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Nhora S.
Stone Mountain, GA | Reviewed on Jul 07, 2018

Cuba was amazing! Magalys our tour guide did an excellent job taking us to the best spots in Habana like La bodeguita del Medio ( live music and mojitos), delicious lunch at Chanchullero de Alamar and the highlight of the entire day was the ride on the classic car. A very unique, unforgettable and emotional experience.

Local specialist: Anthony Rubenstein
Anthony
Anthony Rubenstein
Local specialist in Philly, USA & Havana, Cuba | Replied on Sep 28, 2018

We're glad you had a good time with us Nhora!

Planning Your Trip to Colombia
Colombia | Jun 16 - Jun 20, 2018

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Staci E.
Charlottesville, VA | Reviewed on Jul 07, 2018

I had a great time in Colombia. Angel was a remarkable guide who was able to cater to our group in an expert way. Each driver was skilled and they were fun to talk with. The Sierra Nevada in Santa Marta was beautiful and all of the hotels that Juan recommended were great.

Local specialist: Juan Ortiz
Juan
Juan Ortiz
Local specialist in Cali, Colombia | Replied on Sep 28, 2018

Hi Staci,

We're VERY happy to know that you had a great time in Colombia - Angel is certainly a great guy (and guide) and the Sierra Nevada is one of our favourite places, a truly unique place on this planet - it was a pleasure to be able to share it with you and help you plan your adventure. Until the next time!! Best, Juan

Highlights of Bulgaria - 9 Days
Bulgaria | Jun 16 - Jun 28, 2018

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William F.
United Kingdom | Reviewed on Jul 07, 2018
We called in your office twice on Friday 29th but it was closed, so here is our report! The trip was well planned and everything worked.
The hotels were all of good quality and in central locations.
The guest houses were well appointed, welcoming and with good food.
Breakfast at the Zograf in Tryavna was inadequate and we had to buy some fruit and yogurt to top up.
We felt that we had a good insight into the country, it's people and culture.
All trains ran to schedule and whereas we had no...
Read more

We called in your office twice on Friday 29th but it was closed, so here is our report!

The trip was well planned and everything worked.
The hotels were all of good quality and in central locations.
The guest houses were well appointed, welcoming and with good food.
Breakfast at the Zograf in Tryavna was inadequate and we had to buy some fruit and yogurt to top up.
We felt that we had a good insight into the country, it's people and culture.
All trains ran to schedule and whereas we had no problems at all, some clients could find it a little uncertain due to language and alphabet differences.

Suggestion at Rila Monastery - room reservation doesn't open until 2 pm and there is no provision for left luggage before that time.

Overall we had a very good time despite the poor weather at the end.

Local specialist: Simeon Dimitrov

Nordic Adventure for Outdoor Lovers - 5 Days
Norway | Jul 1 - Jul 5, 2018

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Andrew S.
San Francisco, CA | Reviewed on Jul 07, 2018

Amazing trip - Norway is incredibly beautiful! The trip was amazing - perfectly planned to see the countryside. Linda was responsive and customized our trip perfectly.

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Sep 28, 2018

Hi Andrew - thank you so much for your feedback!
Really happy to read that your trip was amazing! :-)

Sri Lanka
Sri Lanka | Jun 23 - Jun 28, 2018

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Frank B.
Australia | Reviewed on Jul 07, 2018

We had a fabulous 5 days in Sri Lanka. The set up of our itinerary by Sandun was expertly done and contact with Sandun was extremely easy. The accommodation choices were super. Each of the hotels chosen were great places to stay and the people there were extremely friendly and accommodating. Our driver/guide, Tony did a fantastic job. We cannot recommend him highly enough. The various places we were taken to along the way were all great places to visit. We thoroughly recommend using Kimkim for any visit to Sri Lanka.

Local specialist: Sandun Jayasundara
Sandun
Sandun Jayasundara
Local specialist in Colombo | Replied on Sep 28, 2018

Hi Frank, I am absolutely thrilled that you had a great time in Sri Lanka. I wish you best on your future trips!
Best Regards,
Sandun.

Ecuador, with Galapagos and Amazon
Ecuador | Jun 14 - Jun 28, 2018

Laura
Laura E.
Orland Park, IL | Reviewed on Jul 06, 2018

An amazing trip! We had two great guides that showed us a lot. Dario was out first guide through Quito, the Highlands, and the jungle. He was very knowledgeable! Ivan was our guide in the Galapogos. He certainly knew his birds.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Sep 28, 2018

Dear Laura and Steven,

I´m so happy to read your review, I was looking forward to it! :)

I hope your 25th wedding anniversary vacation was a memorable one and that Ecuador and the Galápagos Islands will forever be in your hearts.

I hope to be able to help you organizing a trip if you´d like to visit Peru, Bolivia or Chile in the future :)

Take care and all the best,
Gabor

Safari in tanzania
Tanzania | Jun 17 - Jun 28, 2018

Jonathan
Jonathan G.
Denver, CO | Reviewed on Jul 06, 2018

Tanzania and the national parks truly were unforgettable. Our driver / guide Living was great and PK Tours did a good job arranging everything. Bianca also was very communicative and planned an unforgettable trip. Thanks!

Local specialist: Bianca Thielke
Bianca
Bianca Thielke
Local specialist in Tanzania | Replied on Sep 28, 2018

Dear Jonathan,
it was a pleasure to have you here with your parents.
Such knowledgeable, open minded and patient visitors,

asante sana!
Greetings to your parents,
Bianca

Beijing
China | Jul 2 - Jul 4, 2018

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Adam H.
Canada | Reviewed on Jul 05, 2018
Yi was a great tour resource for our family. He recommended great places for lunch, things that our kids would enjoy and the providers were on time and friendly. Yi was also able to converse very well in English. Our specific tour guide (Kai) was very knowledgeable as a local to the Beijing area. Thank you Kai! Now for the great disappointment... We spent an extraordinary amount of money to have a lifetime helicopter tour of the Great Wall. What we paid for was a 30 minute tour but the... Read more

Yi was a great tour resource for our family. He recommended great places for lunch, things that our kids would enjoy and the providers were on time and friendly. Yi was also able to converse very well in English. Our specific tour guide (Kai) was very knowledgeable as a local to the Beijing area. Thank you Kai!

Now for the great disappointment... We spent an extraordinary amount of money to have a lifetime helicopter tour of the Great Wall. What we paid for was a 30 minute tour but the reality is that we only had 10 minutes hovering around the densely populated tourist part of the wall. We would have expected to see more of the expanse of the Great Wall rather than just circling the tourist area 3 times and calling it a day. It was a complete rip off and disappointment. Don't do it unless you really don't want to walk all the steps (which we did and was amazing).

Local specialist: Yi Yang
Yi
Yi Yang
Local specialist in Guilin, China | Replied on Jul 06, 2018
Hi, Adam, Thanks for the fair assessment of my work. I am very glad that you and your families enjoyed the best parts of your trip in Beijing. At the same time, I have to say sorry about the helicopter tour. It was understood by me that the visit to the Great Wall meant a lot to you and your children. That was why I arranged you a day trip to the Great Wall at Mutianyu Section on the previous day. There were much less tourists there, and you had a great time. Badaling Great Wall is very... Read more

Hi, Adam,

Thanks for the fair assessment of my work. I am very glad that you and your families enjoyed the best parts of your trip in Beijing.

At the same time, I have to say sorry about the helicopter tour. It was understood by me that the visit to the Great Wall meant a lot to you and your children. That was why I arranged you a day trip to the Great Wall at Mutianyu Section on the previous day. There were much less tourists there, and you had a great time. Badaling Great Wall is very popular among Chinese tourists, while a reliable and professional helicopter company is based there. Then I chose them as the service provider for your helicopter flight. Since China's air force controls more than 70% of air space, and Beijing is the potilical capital of China, the flight route and time are restricted and fixed like what I promised before. If I could have let you know more about the situation in China, then you might make a reasonable decision. Please accept my sincere apology for any inconvenience caused.

Once again thank you for traveling with us. China is a destination worth visiting many times. If possible, please give me another chance in the future to plan your trip in China, let me do something to make up for the regret this time.

All my best wishes to you and your families.

Yi Yang

Lima
Peru | Jun 30 - Jul 3, 2018

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Dilia G.
Miami, FL | Reviewed on Jul 05, 2018

Clara planned a perfect getaway for the few days that we were there. A sightseeing excursion that included lunch and a Pisco sour tasting, a bike ride through the city and then a ride to an ancient ruins sight. It was perfect for our time there.

Local specialist: Clara Gies

Hvar
Croatia | Jun 26 - Jun 28, 2018

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Michael R.
San Luis Obispo, CA | Reviewed on Jul 05, 2018

Service during booking was very attentive.

Local specialist: Veselka Huljic
Veselka
Veselka Huljic
Local specialist in Croatia | Replied on Sep 28, 2018

Dear Michael,

thank you. I am happy that you were satisfied with our service. Hope to see you again in Croatia.
Best,
Veselka

Getting Around In Sri Lanka: All You Need To Know
Sri Lanka | Jun 25 - Jun 27, 2018

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brian c.
Seattle, WA | Reviewed on Jul 05, 2018

The trip was great, very enjoyable, relaxing and beautiful. I had a wonderful time, the suriya resort was very welcoming, comfortable, and just a nice place to be. The staff were fantastic as were the facilities. My kimkim facilitator Sandun was informative, helpful and patient with me, and made the entire process very easy.

Local specialist: Sandun Jayasundara
Sandun
Sandun Jayasundara
Local specialist in Colombo | Replied on Jul 06, 2018

Hi Brian, I'm really glad to hear that you have enjoyed your time in our little island. I hope you are having a good time on the ship. Safe travels!
Best Regards,
Sandun.

Iceland
Iceland | Jun 17 - Jun 23, 2018

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Todd V.
Chapel Hill, NC | Reviewed on Jul 04, 2018
It was our first time using kimkim and we have already recommended it to others. Preeti's itinerary provided a great balance - logistics were taken care of and we had reservations for a few excellent activities, but she also left us with suggestions for add-ons and free time to explore on our own. That made it better than an all-inclusive tour while being a lot less stressful than planning it all ourselves. I'm glad we chose to spend the first days in the remote and beautiful eastern fjord... Read more

It was our first time using kimkim and we have already recommended it to others. Preeti's itinerary provided a great balance - logistics were taken care of and we had reservations for a few excellent activities, but she also left us with suggestions for add-ons and free time to explore on our own. That made it better than an all-inclusive tour while being a lot less stressful than planning it all ourselves. I'm glad we chose to spend the first days in the remote and beautiful eastern fjord country before we drove to the more heavily touristed southwest. I think we were both impressed most by the ever-changing and dramatic landscape shaped by volcanoes and glaciers.

Local specialist: Preeti Bhide