Kimkim Trip Reviews

4.8
Based on 14,199 ratings
Read 14,199 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Mini Iceland Exploration
Iceland | Oct 8 - Oct 12, 2016

Marisa
Marisa K.
CA | Reviewed on Oct 30, 2016

This was a very well planned trip. We really enjoyed the first night in Egilsstadir as well as the road trip to Vik. We wish we'd ha done extra day to do a bit more hiking as we ended up spending extra time in Vik.

Joost helped with every single step of this trip and was amazing with returning emails. The one time I reached out on the first day of the trip we received a quick response from one of his team members. Fantastic service!!

Local specialist: Joost Schreve
Joost
Joost Schreve
Local specialist in Boulder, Colorado | Replied on Apr 12, 2018

Hi Marisa,
Thank you very much for your review and your amazing photos! It was a real pleasure helping you plan your trip, and I hope to work with you on future trips again.
Best,
Joost

Manaslu Circuit Trek
Nepal | Oct 14 - Nov 1, 2016

S
Scott B.
Billings Metropolitan Area, MT | Reviewed on Oct 30, 2016
Really outstanding local agent, guide and porter and wonderful experience overall. The only thing that could have been better is for the route to start in Soti Kola and end in Dharapani because the itinerary as is included 2.5 days of walking on roads with jeeps whizzing by. By cutting these 2.5 days on the roads you could add a couple days exploring up high and keep to the same overall 16 day length. I don't blame the Nepalese for wanting more roads but I don't want to trek on them. Make... Read more

Really outstanding local agent, guide and porter and wonderful experience overall. The only thing that could have been better is for the route to start in Soti Kola and end in Dharapani because the itinerary as is included 2.5 days of walking on roads with jeeps whizzing by. By cutting these 2.5 days on the roads you could add a couple days exploring up high and keep to the same overall 16 day length. I don't blame the Nepalese for wanting more roads but I don't want to trek on them. Make sense? I hope so. Overall great experience though and will recommend friends coming next year book with you all as well. Thanks again!

Ngima was great. Top notch professional.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Nov 02, 2017

Dear Scott.
Thank you very much for your review and suggestions .
We really appreciate it and keep in mind. It was our great pleasure to organize trip to
Manaslu Circuit trek for you and we are so glad that you enjoyed your trip fully. We hope to welcome you soon again for your next trip in near future.

Kind regards,

Ngima.

Manaslu Circuit Trek
Nepal | Sep 29 - Oct 17, 2016

Rita
Rita M.
New Zealand | Reviewed on Oct 26, 2016
The trip was great, and the track is outstanding. At the last night, we had a taste what annapurna circuit would be like. The land space looked amazing also but far too many other trackers and quite touristy. Happy with the choice of manaslu. The organisation regarding transport and accommodation were good, it is easi r to have your private transports Than going on the public bus and avoid the walking in on the first day to soti kola. As the days went on, we trusted more the guide and the... Read more

The trip was great, and the track is outstanding. At the last night, we had a taste what annapurna circuit would be like. The land space looked amazing also but far too many other trackers and quite touristy. Happy with the choice of manaslu. The organisation regarding transport and accommodation were good, it is easi r to have your private transports Than going on the public bus and avoid the walking in on the first day to soti kola. As the days went on, we trusted more the guide and the porters. At the beginning guide was using some trainers and jeans instead of some hiking gear. He then bought hiking boots as the ones he had broken, and from day 4 onwards he had appropriate gear, including pants and down jacket. It may be our judgement, but I believe it is important guide and porters to have proper gear, it is another safety measure. Porters did almost the entire track in flip flops except the day of the pass in sneakers. They said that is what they are used to. So this would be my only remark, ensure guide and porters have the appropriate gear. The Xperience was outstanding and the guide and the porters fantastic, which definitely contributed positivity to the whole experience.
Our guide was able to answer majority of the questions that we had about Nepal and or nepali culture. This is important feature of the guide to be able to talk about the country and not only about the trek

Before the trip, communication was extremely efficient. In nepal, she was friendly and approachable. Nice touch at the end, with a meeting after the trip to hear feedback and give us a
Little survenir

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Oct 26, 2016

Hi Rita,

Thanks so much for your comments! It was a pleasure to help you organise your family get-together in Nepal and the wonderful Manaslu Circuit trek. I'm glad to hear that you enjoyed your time with Rishi and the crew and that him being there made a difference to your trip.

We hope to see you in this part of the world again! :)

Cheers,
Amanda

Manaslu and the Tsum Valley
Nepal | Oct 2 - Oct 22, 2016

Rohan
Rohan D.
Thailand | Reviewed on Oct 24, 2016

Early notice that Tsum valley was closed eas very helpful, so that we had the right passes to go to Nar-Phu. Guide was excellent, very attentive, spoke fluent English, and accommodated our changes tho the itinerary.

Really responsive to our pre-trip questions and the face tho face meetings were also really helpful.

Local specialist: Mads Mathiasen
Mads
Mads Mathiasen
Local specialist in Nepal and Australia | Replied on Oct 25, 2016

Hi Rohan, glad all went well and the Nar-Phu was a good alternative to the Tsum valley. Good that you had a good time with Gelu and that everything was flexible enough for you. Hope to see you in Nepal again some day. Thanks, Mads.

Khopra Danda Trek
Nepal | Oct 9 - Oct 19, 2016

E
Eva M.
the Netherlands | Reviewed on Oct 22, 2016
I guess my two suggestions would be: 1. You don't necessarily have to spend the night in Hile, especially when you have a car arranged to pick you up there. I guess for those that have a tighter schedule. 2. When you do stay overnight in Hile just as we did, in hindsight we would have had no problem to walk the next day to Biretanthi. I mean the car was perfect and we had I think the best driver of the whole of Nepal, yet it feels a bit like we bother the villagers and trekkers that did walk... Read more

I guess my two suggestions would be: 1. You don't necessarily have to spend the night in Hile, especially when you have a car arranged to pick you up there. I guess for those that have a tighter schedule. 2. When you do stay overnight in Hile just as we did, in hindsight we would have had no problem to walk the next day to Biretanthi. I mean the car was perfect and we had I think the best driver of the whole of Nepal, yet it feels a bit like we bother the villagers and trekkers that did walk down from Hile.

Such a pleasant man :-)
We concluded our aqcuaintance with a lunch in Boudanath yesterday, it was great to be able to chat with him a bit more. All his knowledge of trekking!

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Oct 22, 2016

Thank you very much for your review and suggestions Eva. We really appreciate it and keep in mind. It was our great pleasure to organize trip to Khopra for you and we are so glad that you enjoyed your trip fully. We hope to welcome you soon again for your next trip in near future.

Kind regards,

Ngima.

Ghorepani Trek
Nepal | Oct 7 - Oct 11, 2016

R
Roland T.
Australia | Reviewed on Oct 20, 2016

Very satisfied with all aspects of the trip, from planning through to the final goodbyes to our guides.

Friendly and helpful and more - which other operator would invite us to a local bar and then buy is a drink? Wonderful person!

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Oct 20, 2016

Hi Roland, thanks for your review, it was great to meet you both in Kathmandu and I was SO happy to hear when the mountains finally came out for you!! Cheers!

Manaslu Circuit Trek
Nepal | Sep 6 - Oct 1, 2016

M
Michael F.
Nepal | Reviewed on Oct 14, 2016

Very easy to book, great system to ask questions and get answers. The system flows creating a great overall experience.

Mads and team were fantastic and made us feel taken care of from start to finish. We had obstacles come up which required adjusting our itinerary , Mads and team were able to accommodate and offer alternative recommendations that fit what we wanted.

Local specialist: Mads Mathiasen
Mads
Mads Mathiasen
Local specialist in Nepal and Australia | Replied on Oct 14, 2016

Hi Michael, I am just back from trekking as well. Super happy you enjoyed your trek with us! It was no sweet to make the adjustments for you, just glad we could make it all work so you had the best possible holiday. Hope you see you in Nepal again sometime. Cheers, Mads.

Highlights of Croatia from Zagreb to Dubrovnik - One Week Itinerary
Croatia | Sep 21 - Oct 1, 2016

M
Melissa F.
Sacramento, CA | Reviewed on Oct 08, 2016

Podestine was a little far from town and accommodations of room were not great i.e. Sheet for blanket, shower did not drain, however Lara at the desk was amazing! Sailing trip did not have much time for swimming and snorkeling, majority was sitting on the boat, skipper was nice but would not recommend. Plitvice was amazing as well as accomadations, Dubrovnik is beautiful and Zagreb did not disappoint!

Local specialist:

Tom's 5-day trip to Iceland
Iceland | Sep 15 - Sep 19, 2016

T
T H.
Tappan, NY | Reviewed on Oct 02, 2016

We thoroughly enjoyed the trip and appreciated the recommendations for restaurants and hotels. We don't usually use a travel agent, but for Iceland it was hard to know what to fit in for a quick 5 day trip, and Bjorn was great. Very easy to work with and responsive to our requests. He not only arranged airport transfers, he also set up a ride to the rental car, made sure we had a gps loaded with key spots, and gave us a phone to use with his contact info as well as all the other information we needed.

Local specialist: Bjorn Gudmundsson
Bjorn
Bjorn Gudmundsson
Local specialist in Reykjavik, Iceland | Replied on Oct 02, 2016

Hi Tom and thank you very much for your feedback. It was a pleasure working with you and I am very happy that you enjoyed your Iceland trip!
Great pictures!

Khopra Danda Community Trek
Nepal | Sep 1 - Sep 10, 2016

A
Aniessa H.
Nepal | Reviewed on Sep 10, 2016

I was well taken care of the whole time! Thanks guys for planning this trip for me and getting me where I needed to go! The hotel at the end of my trek was amazing!! Thanks again:)

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Sep 10, 2016

Hi Aniessa,

It was an absolute pleasure having you here and we were very happy to see that you had some clear days with incredible mountain views! Until next time :)

4 day Iceland exploration
Iceland | Aug 13 - Aug 22, 2016

Leslie
Leslie B.
the Netherlands | Reviewed on Aug 30, 2016
What I appreciated most was how was easy it was to organize and book. When we received the itinerary it was reasonably priced especially when compared to what I saw when I initially tried to book the trip on my own. I was booking this trip rather late and I turned to KimKim because I was discovering that a number of the hotels I was interested in were sold out. Bjorn was able to get us a reduced rate with view rooms at a beautiful new hotel. He also found us a great "guest house". The... Read more

What I appreciated most was how was easy it was to organize and book. When we received the itinerary it was reasonably priced especially when compared to what I saw when I initially tried to book the trip on my own.

I was booking this trip rather late and I turned to KimKim because I was discovering that a number of the hotels I was interested in were sold out. Bjorn was able to get us a reduced rate with view rooms at a beautiful new hotel. He also found us a great "guest house". The activities he suggested weren't one that were found in the guidebooks. Bjorn listened to what we liked and found activities to match.

Local specialist: Bjorn Gudmundsson
Bjorn
Bjorn Gudmundsson
Local specialist in Reykjavik, Iceland | Replied on Aug 30, 2016

Thank you very much for the review Leslie we appreciate it! We are very happy that you enjoyed your trip and found our suggestions helpful. We hope to welcome you again to Iceland in the future.

Croatia - Dubrovnik to Split
Croatia | Aug 15 - Aug 22, 2016

B
Bradley G.
Croatia | Reviewed on Aug 28, 2016
We would have liked to have a more in-depth conversation about the hotels and specifically the rooms that were going to be booked for the trip. In the end it worked our fine, but we were a little surprised when we got to the first hotel and would have considered spending more for a view or added amenity. The biggest disappointment was a disconnect from our expectations of what KimKim offered when working with a local expert and what the final itinerary contained. We were expecting the... Read more

We would have liked to have a more in-depth conversation about the hotels and specifically the rooms that were going to be booked for the trip. In the end it worked our fine, but we were a little surprised when we got to the first hotel and would have considered spending more for a view or added amenity.

The biggest disappointment was a disconnect from our expectations of what KimKim offered when working with a local expert and what the final itinerary contained. We were expecting the final itinerary to include ideas/recommendations from the local expert for excursions, things to do or restaurants to checkout that may be slightly off the beaten path.

See previous comment regarding our expectations for the final itinerary.

Local specialist: Ilija Miloš
Alex
Alex B.
| Replied on Aug 28, 2016

Hi Bradley, thank you for your review, and for trusting us to help plan your honeymoon! We are very happy to hear that you had a great time in Croatia, despite the fact that our trip plan and service fell short in a number of ways. Thanks also for your detailed feedback to us via email, as it has helps us improve our product and processes. We hope to be able to help you again with a future trip.

Family Adventure in Croatia
Croatia | Aug 9 - Aug 23, 2016

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Andreas V.
Sunnyvale, CA | Reviewed on Aug 24, 2016

It was perfectly organized and executed. Looking back I would have done one part differently, but it was really amazing to see that hotels were informed, transports by taxi or ship waiting when needed.

Was very engaged even throughout the vacation open for additional questions

Local specialist: Andro Tartaglia
Andro
Andro Tartaglia
Local specialist in Split | Replied on Aug 24, 2016

Dear Andreas,
Thanks for your feedback!
Next time we will have to use only boutique family owned hotels!! Great pictures by the way :)

Stockholm Trip
Sweden | Jul 9 - Jul 17, 2016

Julia
Julia F.
| Reviewed on Aug 09, 2016
My experience was wonderful. From helping with itineraries to restaurants, the service was great, even for cities that weren't necessarily advertised. I liked the personal experience with someone responding to my every question. Planning trips can sometimes take forever for me and consume my days, but Michelle allowed me to release that pressure. It would have been great if in the planning phases, kimkim was able to tell me a route of a few cities to visit and the attraction of each. If I... Read more

My experience was wonderful. From helping with itineraries to restaurants, the service was great, even for cities that weren't necessarily advertised. I liked the personal experience with someone responding to my every question. Planning trips can sometimes take forever for me and consume my days, but Michelle allowed me to release that pressure.

It would have been great if in the planning phases, kimkim was able to tell me a route of a few cities to visit and the attraction of each. If I had thought through better, knowing I love the outdoors, I would have gone to Iceland instead of Stockholm before Copenhagen. Kayak has an algorithim of when its best to book, so if there was a way to integrate that and tell me to book before I lingered on the itinerary too long (which I admit I definitely did) then that would have been amazing. Overall a great experience though I just wish I had booked things quicker than waiting to go back and forth on them.

Local specialist:
Michelle
Michelle M.
Bell, CA | Replied on Aug 09, 2016

Thank you for your feedback Julia, it was a pleasure planning your trip with you. We will take your feedback into consideration on how to make the planning process better in the future. We look forward to helping you with your future travels.

Honeymoon in Croatia
Croatia | Jul 3 - Jul 15, 2016

Rob
Rob C.
Windsor, CA | Reviewed on Aug 08, 2016
kimkim booked us a perfect honeymoon in Croatia. They found the best accommodations, transportation and activity ideas based on our preferences. Things I liked:
- how easy it is to book a quality trip vs. doing our own research
- the route through Croatia was perfect
- chat communication vs. having to talk to someone by phone, although the back and forth would have been easier via email, instead of having to sign in each time to respond to a comment
- the full itinerary. we referred to it...
Read more

kimkim booked us a perfect honeymoon in Croatia. They found the best accommodations, transportation and activity ideas based on our preferences.

Things I liked:
- how easy it is to book a quality trip vs. doing our own research
- the route through Croatia was perfect
- chat communication vs. having to talk to someone by phone, although the back and forth would have been easier via email, instead of having to sign in each time to respond to a comment
- the full itinerary. we referred to it multiple times a day.
- sailing!
- our final hotel in Dubrovnik was a gem

Areas for improvement:
- back and forth communication by email, as shared above
- the two ferry rides were both sold out at the times we wanted for day-of purchases; buying ferry tickets online or at least warning us to buy early would have helped some logistical difficulty
- more country coverage… would have liked help with the Germany stage of our trip as well.
- would be great if kimkim could have booked flights for us

Local specialist:
Michelle
Michelle M.
Bell, CA | Replied on Aug 08, 2016

Appreciate your feedback Rob! Apologies for the ferry rides being sold out, we will make sure in the future to let travelers know about this, especially during the peak travel season.
We are also continuously working on increasing our in-country customer service to help travelers in Croatia. I am so glad you had a great honeymoon and loved seeing your photos. Please keep us in mind for the next time you plan a trip.

Private Ghorepani / Poon Hill Trek
Nepal | Jun 26 - Jul 3, 2016

Z
Zen C.
Singapore | Reviewed on Jul 26, 2016

She was very patient in addressing some of my concerns. It was nice that prior to my trip the team at KimKim reminded me about some of the small details such as visa application, which i had completely forgotten.

Local specialist: Kim Bannister
Kim
Kim Bannister
Local specialist in Kathmandu, Nepal | Replied on Jul 26, 2016

We're glad you had a good trip to Nepal, Zen, and hope to see you again for an even longer trek with us!

Everest Region Monsoon Trek
Nepal | Jul 6 - Jul 22, 2016

Anita
Anita P.
Nepal | Reviewed on Jul 24, 2016
Kimkim made this such an easy trip to book. I could log into kimkim and ask questions about anything and everything whenever they came to mind. Things related to trekking or Nepal in general. Kimkim would respond within 24 hours with great information. They were attentive to catering the trekking to what I wanted to do and see, kimkim worked with my budget and time frame to make sure I was getting the best deal possible. Raj and everyone at social tours was super welcoming! They went out of... Read more

Kimkim made this such an easy trip to book. I could log into kimkim and ask questions about anything and everything whenever they came to mind. Things related to trekking or Nepal in general. Kimkim would respond within 24 hours with great information. They were attentive to catering the trekking to what I wanted to do and see, kimkim worked with my budget and time frame to make sure I was getting the best deal possible.

Raj and everyone at social tours was super welcoming! They went out of their way to make sure things ran smoothly and that I was properly prepared for the trek. They checked in with me during the trek to make sure everything was ok. Once back in Kathmandu they were still very helpful and made sure I had everything I needed. I wouldn't hesitate to recommend Raj and his team to other travellers looking to come to Nepal. Even if you just wanted to stay in Kathmandu, these guy have so many options for things to go and see and they really put the effort in to making sure you feel welcome and have an awesome stay in Nepal.

Local specialist: Raj Gyawali
Raj
Raj Gyawali
Local specialist in Kathmandu | Replied on Sep 22, 2017

Anita, sorry it took a while before I could respond as I was travelling. Thanks for the wonderful feedback and such a beautiful testimonial and recommendation. We love it that you appreciate our style of service. Hope to see you back here in Nepal of course, and another opportunity to showcase a different region in Nepal. Nepal is awfully addictive and we are quite sure you will come back one day!

Everest Three Passes Trek
Nepal | Jul 5 - Jul 23, 2016

Jose
Jose B.
Nepal | Reviewed on Jul 23, 2016

Very professional agency, the guide was a very nice person, also the porter. Since my arriving they always were in contact with me, also the days I didn't plan with their agency. I definitely recommend Ngima's agency

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Jul 23, 2016

Thank you very much Jose for your percious time to write up your trek experience with us. We are very glad that you are very much satisfied with our service and our staffs. It was indeed a great pleasure planning trip for your from the very beginning of our meeting in kimkim. I am happy that you had a great time in monsoon in Nepal and had a memorable trip. We hope to see you soon again for your next trip to Nepal.

3-Day Kathmandu Valley Tour
Nepal | Jul 9 - Jul 15, 2016

L
Luke S.
Nepal | Reviewed on Jul 17, 2016
Day 1: really great. Nice walk up to a very cool hotel. Got away from the city and really got a feel for the country side. Day 2: hike back down to Bhaktapur was ok. The second half of the hike was on a main road with lots of traffic, so not that enjoyable. I would have been better if we could have walked in more rural setting like the day before. We ended up catching a bus to get to the hotel. The hotel was noisy, and not very modern bathroom. I would have changed the... Read more

Day 1: really great. Nice walk up to a very cool hotel. Got away from the city and really got a feel for the country side.

Day 2: hike back down to Bhaktapur was ok. The second half of the hike was on a main road with lots of traffic, so not that enjoyable. I would have been better if we could have walked in more rural setting like the day before. We ended up catching a bus to get to the hotel. The hotel was noisy, and not very modern bathroom. I would have changed the hotel.

Day 3: very intense day. Early morning tour of Bhaktapor. Then move to Patan and tour and lunch and shopping there. Then Kharma Cafe, and finally goodbye dinner. Probably too many moves around on this day. Maybe would have been better to do Bhaktapor tour previous afternoon. Plus Kharma Cafe was not that interesting. I appreciate the concept of sustainable, local business, but driving 20 minutes there and 20 back for a coffee did not add significant value to the day...

I'm pleased with the support and service. I had no idea what to expect as I had never visited Nepal, so had some different thoughts in my head around what to expect. Organization and service was good, but now that I have a better idea of the urban Nepal, I would ask for some different options and focus things differently....

Local specialist: Raj Gyawali
Raj
Raj Gyawali
Local specialist in Kathmandu | Replied on Jul 17, 2016
Thanks Luke, for taking the time to send in this thoughtful review. Glad you liked it overall. Appreciate your honesty in giving us the constructive criticism for improvements. As you wrote, perhaps the third day was a bit too intense, starting a bit too early and it was packed... I guess I was too excited to try and get you to see as much as possible. The walk to Bhaktapur down from Nagarkot has three options, one that is more like you wanted, but is far longer - and the other thats... Read more

Thanks Luke, for taking the time to send in this thoughtful review. Glad you liked it overall. Appreciate your honesty in giving us the constructive criticism for improvements. As you wrote, perhaps the third day was a bit too intense, starting a bit too early and it was packed...

I guess I was too excited to try and get you to see as much as possible.

The walk to Bhaktapur down from Nagarkot has three options, one that is more like you wanted, but is far longer - and the other thats the one you did and did not appreciate the walk on the road bit that is there at the bottom of the hill - and a third one that hikes all the way to Dhulikhel where you get picked up. I guess it is a bit complicated to guage the exact one that clients want, and on hindsight, which is always easier, I guess I should have scheduled in the third, which would be more to your liking... and more of a nature walk.

Thanks for all this. It is truly appreciated. We hope to see you in Nepal again!

6-day cultural tour Kathmandu - Pokhara
Nepal | Jul 1 - Jul 6, 2016

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Ana R.
United Kingdom | Reviewed on Jul 12, 2016

Namaste to all at Social Tours,
Thank you very much for all doing your best on this very special trip. My cousins and I are leaving Nepal with the highest opinion of its people due to your infallible attentions, flexibility and enthusiasm.
All of our tour guides were extremely nice and helpful.

We will do our best to recommend your services and hope to be back in the future

Raj was amazing.
We didn't get to meet him while we were there but we was incredibly helpful throughout the whole planning process and left us in very good hands!

Local specialist: Raj Gyawali
Raj
Raj Gyawali
Local specialist in Kathmandu | Replied on Jul 12, 2016

Thanks for the wonderful review Ana, truly appreciate it... Sorry was busy when you were here, but was following every day and keeping tabs on how the trip was progressing.. and was happy each day it went well... Glad it was a good trip! Hope to see you in Nepal again, and meet you someday!