Kimkim Trip Reviews for Colombia

The whole experience and everybody involved were excellent. Michael in constant contact was very reassuring. Hotels were lovely, full of character. We loved the places Michael advised on. The airlines left our luggage in Madrid and Michael helped us with communicating with them. All three guides were great as were the drivers. We learnt alot. We would recommend Kim Kim to others and in fact already have

Hotel Reviews

Hotel Plazuela de San Agustín

Villa de Leyva

Full of character, very central and lovely staff

Authenticity & Character

Beautifully decorated

Location

Next door to centre of town

Staff

Attentive and friendly

Cleanliness & Comfort

GHL Hotel Armería Real

Cartagena

Lovely views, well located near old town, full of character

Authenticity & Character

Roof terrace and courtyards

Location

Near old town and view over harbour with roof terrace

Staff

Cleanliness & Comfort

Activity Reviews

Visit the Guatavita Lagoon

Bogotá

Quality of Experience

Guides, Drivers and Staff

Transport

Walking Tour of Villa de Leyva

Villa de Leyva

Very informative and good to know history

Quality of Experience

Guides, Drivers and Staff

Transport

Tour to Ráquira pottery town & La Candelaria Monastery

Villa de Leyva

Pottery class great fun and we loved the town

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of Saquenzipa Valley

Villa de Leyva

The museum especially with the history of the fossil was fascinating

Quality of Experience

Guides, Drivers and Staff

Transport

Cartagena City Tour

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to San Basilio de Palenque

Cartagena

Very interesting to learn about the history of this town

Quality of Experience

Food

Local cuisine delicious

Guides, Drivers and Staff

Transport

Salsa Experience

Cartagena

Only because we did not really want to do the class but the two professional dancers were great

Quality of Experience

Guides, Drivers and Staff

Transport

Rosario Islands Day Trip

Cartagena

A lovely day out, not too crowded and service great. We had massages which were great, very relaxing

Quality of Experience

Food

Guides, Drivers and Staff

Transport

San Alberto Coffee Tasting

Cartagena

We did not do this asthey changed time. Michael kindly reinstated but by that time we had decided on relax time

Quality of Experience

Guides, Drivers and Staff

Transport

None of above applies as we did not do it

Visit the Salt Cathedral at Zipaquira

Colombia

An amazing place, unique and very moving

Quality of Experience

Guides, Drivers and Staff

Transport

Michael was great! We weren’t sure exactly what we wanted to do, but we had things we had already done and he made it work from there. We need one change and he made it happen!

Michael was tremendously responsive and creative in putting together our trip to Colombia, very much last minute, and yet somehow incorporating everything that we wanted to explore - and more.
Thorough, professional, and knowledgeable, with the kind of advice that you knew was authentic and reliable. The accommodation was excellent, our guides were exceptional in their knowledge of, and passion for, Colombia. Our experience of this beautiful country was fantastic, and we would definitely return! Thank you for the care you took in helping us craft our first visit to Colombia! Gracias!

I definitely recommend booking a trip through KimKim! I was on a solo trip to Colombia and I felt very well informed and taken care of throughout my entire trip. From the driver picking me up at the airport despite my flight being delayed to having a translator in the Amazon I felt that someone from KimKim was always there to help.
I even price checked and compared the cost of booking my trip with out KimKim and there was almost no difference. Regardless I would have paid extra to have the comfort and security that was provided.
Thank you so much Margarita for being with me every step of the way, you really went above and beyond my expectations!
I am looking forward to booking my next trip with KimKim in the future!
Robby Putnam

The planning process with Felipe was very good. He was prompt in answering questions and providing information to customize the trip the way I wanted. The travel experience was excellent and the guides were great, especially Herman in the Amazon, who was very knowledgeable, friendly and accomodating.

The one big negative about kimkim is a lack of transparency when it comes to pricing. I requested for a breakdown of the amount that I was paying, which I was denied. You are charged a lumpsum and there is no clarity on how much of it is going towards the actual trip costs (e.g. how much of it was spent on flights. how much on accommodation etc.). As a paying customer, I have a right to know how my money is being used and if I am getting my money's worth.

I am happy with the planning process and the travel experience, but the lack of pricing transparency makes me hesitate to use the service for future travels or to recommend it to friends.

Wendy and team put together an amazing trip for us! They were incredibly helpful, always available and we had the best experience. All of our guides were very kind, fun and knowledgeable. The accommodations and tours were just what we were looking for! Wendy made sure we always had the info for the day - whether it was info about our guide, or transportation, or hotel, etc - very organized and on top of it.

Hotel Reviews

EK Hotel

Wonderful boutique hotel in Bogota. Great location with many restaurants and safe to walk around. Room was clean and very nice. Room service was great!

Authenticity & Character

Location

Safe

Staff

Cleanliness & Comfort

Villa Maria Tayrona, a Kali Hotels

Los Naranjos

Wow! Such a cute and different stay! We had our own cottage that overlooked the hillside and out to the ocean - just wonderful. Food was great. Lila the parrot was a fun addition!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Nacar Hotel Cartagena, Curio Collection by Hilton

Cartagena

WONDERFUL STAFF!!!! So very helpful and friendly. Maria J, Kevin & Nellys truly made our time magical. Room was clean and very comfortable. Food was great.

Authenticity & Character

Location

Staff

Maria J, Kevin & Nellys - the best!

Cleanliness & Comfort

Grand Hyatt Bogotá

Bogotá

VERY nice. We were only here a short time, but it was a nice room and comfortable. Nice to be close to the airport.

Authenticity & Character

Location

Close to airport

Staff

Cleanliness & Comfort

Activity Reviews

Paloquemao Farmers Market | Colonial Downtown & Monserrate

Colombia

Sarah was awesome! Her energy and friendliness set the tone. It was a fun experience and really interesting to get to know the customs and foods of Colombia!

Quality of Experience

Food

The empanadas!!!

Guides, Drivers and Staff

Transport

Hiking in the Tayrona National Park

Colombia

Not to be missed! Wow! Yube was one of the best guides. The trail was definitely pushing our limits, but in a good way - and the views were 100% worth every effort!

Quality of Experience

Food

The restaurant on the beach was my favorite meal of the whole trip!

Guides, Drivers and Staff

Transport

Street Food Tour

Cartagena

Camilo was a great guide! It was very interesting to get to know more about the history of Cartagena and to taste some of their most popular foods.

Quality of Experience

Guides, Drivers and Staff

Barú & the Rosario Islands

Colombia

What a perfect way to spend my birthday! The views were amazing and we couldn't have asked for a more perfect day! Valentina was a great guide - pointing out and sharing interesting history and places.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner in Cartagena

Cartagena

We had to switch to a lunch due to an illness, but our wonderful team was able to make that happen. Alma had great ambiance and fantastic food! The staff was so friendly and very helpful.

Quality of Experience

Food

Guides, Drivers and Staff

We had a wonderful, memorable trip to Colombia focused on Medellin and the surrounding area. Margoth and her team checked in with us throughout the stay and made sure things went smoothly. When an airline maintenance issue caused us to miss our connection to Colombia we easily communicated to make sure our pick up at the airport was adjusted. The lodgings were well chosen for us. This was our first time in Colombia and thanks to our guide Diego and the great driving of Yiovanny we had a remarkable trip. They made sure we could stop and try local foods on our excursions and see things along the way to our destinations. They were always right on time and the communication was perfect. Diego is deeply knowledgable about the area and his exuberance for Medellin as a local is contagious. We didn't want to leave Colombia-- every experience was perfect!

Activity Review

City Tour of Medellín (with Local Market and Comuna 13)

Medellín

Quality of Experience

Guides, Drivers and Staff

Transport

I just wrapped up a 10 day Colombia trip on my own (since my wife couldn't break away and also I wanted to practice my Spanish). It was a last minute trip where I selected the places, flights, and accommodations on my own. But then I ran out of time for detailed itinerary. More importantly, I was looking to get very knowledgable local guides, especially speaking with me in Spanish throughout. KimKim came up as one of the very few options that I could opt for (I travel a lot and usually do all of the planning on my own). At first glance, it looked like KimKim might provide what I was looking for, but I wasn't sure.
Margarita, the tour coordinator, reached out to me after seeing my request - it was made at the eleventh hour. The conversation with her and the approach encouraged me give it a try (was still hard to give up control..lol). I asked for one day in Popayan (I was doing Cali already by then), 2 days in Medellin, 2 days in Cartagena, and 2 days in Bogota. Margarita came back with an itinerary very promptly to optimize the time and included all the transfers.
The value I started to see was when I met with the local guides who spent times with me at each place.
David Duque, a grad college student, was my guide at Popayán. He is studying tourism, so this is right up his alley. Beyond his knowledge and professionalism, I liked how David blended in the context and details behind each thing without making it overwhelming. He was a great ambassador for that historic city.
Next up at Medellin, my guide was Daniel (Dani) Aterhortua. If you go to Medellin, just grab him! We toured the whole city in a long but extremely rewarding day. From the viewpoints looking over the city to city center and the parks to great cafes, it was amazing, But what blew me away was the visit to Comuna 13 (including the lunch there that is run by a number of Afro-Colombian ladies with an amazing view). This neighborhood transformed itself from a dangerous no-go zone about 13-14 years ago to a present day arts, music, entrepreneurship, and sustainable local business api-center. The magnetism of this place was off the chart. If you go to Colombia and can do only one thing, go to Comuna 13. It will change you.
Dani's intricate detailed knowledge, general awareness, and his passion and pride for Medellin were incredible throughout. The next day we went to visit the coffee farm (no pesticide, organic, natural, 'agroecologico') outside of Medellin. Alejandro, who is suffering from Parkinson's, spent all the time showing me around. He explained different processes, quizzed me about all coffee related stuff, and passionately demonstrated how the coffee plants go from a few days to months to produce the coffee. His passion and insatiable desire to do good in this world, despite of flailing health conditions, inspired me a lot. I also felt that after this trip Dani and I became friends.
At Cartagena, when I met Aura as my guide, little did I know that she gave up a successful career of being an economist to be travel advisor and guide. And Aura is someone who knows almost everyone at Cartagena - she greets them on the street, has some small talks, and seems to move effortlessly through all things. We did a fantastic walking tour of the city at night after the rain and I think that made it even more interesting. We grabbed some local bites and drinks at different spots while meandering through both popular and up and coming areas, such as in Getsemani.
The next day at La Boquella was probably the most surprising part of the itinerary - in a very good way. We spent the day canoeing through mangroves and extremely serene climate that was awesome to see great wildlives. We used fishing nets to catch fish, including trying (and failing) multiple times. We used 'trampas' or traps with fish bets to catch crabs (huge success). We got wet a little with the rain (which is pretty common in this part almost major part of the year). And we had an awesome seafood-fish lunch on the beach looking at the waves. I even got to catch local boys playing soccer on the beach with the fishermen pulling in big catches at the end of their day. Anyone can take you on a day's agenda with the checklist of items to do and see - but if you want to get shaken up a bit to nudge you out of your comfort zone just a little so that you can appreciate the nature and authenticity at its best, this is a must-do! With Aura's help I got to enjoy some amazing food and even emerald-shopping (Colombia is world's largest producer of emeralds) for my wife (I need to return home, so needed some good bribes). She has been extremely caring, loving, affectionate, and truly professional extraordinaire of her crafts.
Reaching at Bogota the following day, I had a little bit of free time. Apart from a really good dinner, that evening was a little downer given the rain and I wasn't sure where to go (it felt less secured, at least to me, compared with Cartagena and Medellin). But it was only my first night there. Next day, my guide there, Andrea spent the whole day with me touring all the key sights. We started with the local market which is truly colorful and full of life. We jumped on to a funicular to go up Cerro Montserrate to get a gorgeous view of the city. The lunch at cafe Origen is a destination by itself. We stopped by countless cafes (you can't miss Azahar cafe and Casa Galeria) and checked out La Septima and Candeleria area with all of the major spots nearby. We did a quick trip to museum of the gold (world's largest of this kind). Plazoleta del Chorro de Quevedo was one of my favorites for people watching and soaking in local arts and graffiti.
The next day we departed for Zipaquira to see the Catedral del Sal. Inside the old mines, 660 ft under ground, tunnels were built to create this one of a kind and a jewel of Colombian architecture in the form of cathedral that I can promise you won't find anywhere else. It is not to be missed. Afterwards, we went to lunch at Andres de Res - both a destination and Colombia's most famous restaurant. An incredible setup that's unique, weird, entertaining, and deliciousness - all blended in together. This was a perfect end to my trip to Colombia before I was heading to the airport to go to Paraguay.
I would be remiss if I don't mention the drivers of all of the transports who were nothing short of amazing. In many case, they doubled up as additional guide.
Finally, a Big THANK YOU to Margarita for coming up with the itinerary so promptly, for helping me with some of the dinner reservations, for making a few quick changes, for the messages with WhatsApp both checking in at the end of the day and communicating a quick view of the agenda, and for the thoughtfulness overall.
For a country like Colombia, that has culture, nature, art, food, and activities galore to offer - local guides and their knowledge can make all the difference. Come to Colombia to get a doze of the excitement that's exactly the opposite of being predictable.

Cartagena was amazing! Michael was very communicative and made everything so easy. I loved the trip to Palenque and learning about the culture there. Juan our guide and Edgardo our drivers too such good care of us. Juan had great recommendations for dinner and all our tours were great. I would definitely come back!!

Incredible!! From the minute I first reached out to KimKim Michael was so helpful and so knowledgeable on all things Colombia - he helped me tailor the most perfect trip and was so patient as we went through lots of versions of the itinerary to land on the final one! The trip itself was seamless and so relaxing as Michael had everything planned - we didn’t have to think about anything! All of the guides on our tours were very professional and amazing at their jobs - all of the accommodation was gorgeous and in the perfect locations for exploring and experiencing each place we visited! Colombia was the trip of a lifetime and we won’t hesitate to use KimKim again wherever we travel in the world ☺️

Felipe and team were very communicative and in touch the entire time. They picked great places for dinner and set up wonderful guides. David in Bogata was very knowledgeable and had a great background in history. Diego in Medellín was a lot of fun and shared very interesting context to the places we visited. Carolina in Cartegena had great energy and provided some additional local places to grab a beer and good eats. Felipe put together a trip that was exactly what we wanted with tours and all of our dinner reservations. We just showed up to enjoy!

Hotel Reviews

Patio del Mundo

Medellín

Beautiful location and small hotel. You feel like a guest in a wonderful home.

Authenticity & Character

Location

Walking distance to great restaurants

Staff

Cleanliness & Comfort

The Artisan D.C. Hotel, Autograph Collection

Bogotá

The Artisan D.C. Hotel was great with a fabulous location. The service was top-notch and we felt very taken care of.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Highlights of Bogotá City Tour (with Gold Museum, Local Market and Monserrate Hill)

Bogotá

Our Bogota guide, David, was super knowledgeable. His depth of knowledge was impressive.

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Coffee Farm Tour

Medellín

The coffee tour was intriguing but I'm mixed about whether I would recommend it to someone else. It felt like it was something that could be skipped if you were pressed for time.

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Medellín City Tour (with Comuna 13)

Medellín

The walking tour is a must, the fruit tour was okay, but the rum tour is an absolute must-do. It was amazing! The one downside was the restaurant Marea, which was the worst meal we had in Colombia.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Colombia!

Colombia

The welcome to Colombia was fabulous. Felipe and his team were absolutely amazing, setting up a WhatsApp and communicating with us all the time.

Quality of Experience

Guides, Drivers and Staff

Transport

Guatavita Lake Tour and Usaquén

Bogotá

The Guatavita Lake Tour was interesting and the dinner at Artisanal Crepes & Waffles was great. The only issue was the altitude, which could be a problem for some people.

Quality of Experience

Guides, Drivers and Staff

Transport

Rum Tasting with Chocolate Pairing

Cartagena

Very educational and fun. Trying 8 rums with chocolate.

Quality of Experience

Guides, Drivers and Staff

Transport

Margarita put together a 12-day trip that concentrated on the interior and by my choice, no coastal areas. Two full days was enough for the highlights of Bogota and surroundings. Two and one-half days covered the main features of La Macarena, an amazing place well worth the struggle with heat and humidity. Don't sell yourself short on Medellin. I used all of my five days and was taken to something new each day. Make Comuna 3 your priority, and not Comuna 13. Too crowded and no longer genuine. Margarita and her agency provided what was probably the most detailed and personalized service I have received from any tour agency. Two thumbs up!!

This trip, thanks to the planning and recommendations from our KimKim coordinator David, exceeded all expectations. I traveled with close friends to several cities in Colombia. Though we have all traveled together before, we weren't as familiar with the highlights in the country and were grateful for a (few) draft itinerary from David, who helped us plan the trip of our dreams. Every activity and guide were incredible, with unexpected additions. For example, we signed up for a rum tour in Cartagena, and received a personalized experience with a wonderful guide Cami, who was an expert in rum, and the extra perk that it included chocolate pairings, with chocolate made in house. Other wonderful guides included Sarah, who showed us around the central market in Bogota and shared the bountiful fruits of Colombia with us; Jorge, who spent much of Cartagena with us, going above and beyond to help us understand the vibrant city on foot and by bike; and Gloria, who demonstrated our cooking class and gave us the best meal of the whole trip. We left with a rich knowledge of the country and a thirst to learn more about the history and the language. We will absolutely be recommending KimKim to friends and family!

Hotel Reviews

Hotel Don Pedro De Heredia

Cartagena de Indias

This beautiful hotel was perfect for our multi-night stay in Cartagena. We visited the pool everyday, to escape the heat, and the rooftop everynight, to unwind before bed and recount our packed days of exploring. The complimentary breakfast always provided hot coffee and the fuel we needed for our travel.

Authenticity & Character

Beautiful floorplan overlooking the pool

Location

Nearby the night life of Cartagena with a great view of the streets and cathedrals from the roof

Staff

Lovely staff who helped give us dinner recommendations

Cleanliness & Comfort

The AC broke in both rooms we had but the staff was quick to fix it. A broken window also caused us some discomfort, as a mosquito gave us a visit in our room one night.

Hotel Islabela

Such a great experience and way to see the Rosario Islands. Staff was very kind and attentive. On site animals entertained us, including island dogs, cats, and chickens. All of the outings were worth the added expenses.

Authenticity & Character

Wish I could give more than 5 stars for character!

Location

Staff

Thank you to David and Chris for all of your help and for welcoming us!

Cleanliness & Comfort

It was hard getting used to the lack of AC in the bungalows but the fans helped alot. The outdoor showers were so beautiful and the staff worked hard to keep the common areas (beachside and dining area) clean.

Activity Reviews

Cartagena Bike Tour

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Fruits of Colombia Food Tour + Gourmet Coffee Tasting

Bogotá

Our guide Sarah made this one of the most special tours we went on! The fruits were all so fresh and we carried her wise words home with us. We also loved the coffee tasting, we learned so much from the lovely staff at the cafe.

Quality of Experience

Guides, Drivers and Staff

Transport

Cartagena Street Food Tour

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Chocolate & Rum Tasting

Cartagena

Quality of Experience

Guides, Drivers and Staff

Transport

Market Visit & Cooking Class

Cartagena

This was such an incredible experience! It was great to pick out our ingredients and learn how to make some classic Colombia staples (patacones, ceviche, coconut rice, juice). Gloria was an amazing chef and teacher

Quality of Experience

Food

Best of the trip!

Guides, Drivers and Staff

Transport

We worked with Michael through Kim Kim to plan a 15 day trip to Colombia with our family and we had a wonderful time! As we were travelling with three young kids (all 6 and under) we found Michael to be very receptive and attentive to modifying our itinerary as needed to make our travels as smooth as possible. He planned an excellent trip allowing us to hit many highlights including Solento and the Corcora Valley, Medellin and Guatape, Tayrona, Minca, Cartagena, and Isla Murcura! We appreciated his honest advice for locations to arrange booked tours (as this is not something we usually do). The guides we had were fabulous and very helpful to have as we found English was often quite limited. Jose, Andreas, Rosa and Fabiola were wonderful to meet and very warm and welcoming. We had very smooth transportation and Michael went above and beyond to arrange to carseats for the kids which are very hard to find in Colombia. Our accommodations were comfortable and often very spacious for a family of 5! Another highlight for the very end of our trip was a communal meal in Bogota with 321 Colombia where we had a delicious dining experience to try an array of local dishes. Throughout our trip Michael was always available and helpful and able to answer questions which came up! This was our second experience travelling with Kim Kim and we were very impressed again!

Hotel Review

Sites

Medellin

We only stayed two nights but this was our favourite hotel in Columbia! It has a beautiful lobby that makes you feel like you are in a library, refreshing drinks for the hot weather, spacious and comfortable rooms, complementary laundry and a rooftop pool! Would highly recommend!

Authenticity & Character

Freshly renovated but still has character and charm

Location

Staff

Cleanliness & Comfort

Activity Review

Filandia, Salento and Valle del Cocora

Colombia

Beatiful and family friendly hike through Valle del Corcora. One of the highlights on the trip for sure!

Guides, Drivers and Staff

Transport

It was very well organized. We had people from different ages and we were all able to have a great time!
I will recommend.

Hello, Filipe … We are now back to our home in the US and sorting through dirty laundry and backed up mail. After our own stops and starts on the trip planning, we are very pleased with the overall trip experience that you and your guides assembled.

· Guides. Each of your three assigned guides were excellent, with English language communication skills and insights into Columbia’s past drug lord issues. Guide Diago realized that Robert was not as nimble-footed as he once was, and suggested wheel chairs when necessary. Using such a vehicle, Diago pushed Robert up the very steep walkway in Medellin for a very interesting neighborhood visit. Quite a task!

· Hotels. We were pleased with our hotels in Bogota and Cartegena However, Patio del Mundi there needs some help. We were first booked into a back room that could only be accessed by a crazy quilt of patio and unlit steps. The following day, due to our complaints, we were changed to another smaller room, but with door keys that did not work. In addition, breakfast each morning offered only the same scrambled eggs plate, a couple of the pastries that did not seem that fresh, and coffee where it took forever to get a second cup and that tasted like instant. Patio del Mundi is a small pleasant hotel that really needs some work.

· Restaurant Meals. We planned the trip by asking you to book us in top restaurants in each city. You really achieved our expectations throughout! The lady at the front desk in Cartagena, when we asked each day for a cab to our designated restaurant, said that we were really going to the best restaurants in Cartagena. Our only comment regarding asl of these restaurant reservations was Medellin’s El Ciello, which was perhaps too much over the top for us. They featured a 17 -course tasting menu. That was just too much for our tastes. We skipped that and ordered a lesser selection from their menu.

Overall, we are very pleased with our trip to Columbia and your schedule adjustments, despite our own personal back and forth changes. We would be pleased to provide a favorable reference to others as you may wish.

If I have a grumble about your trip organization, it is your failure to communicate via standard MICROSOFT email. For example, you spent far too much time claiming I should us an application called "Whats App". I wasted too much time and never got the application to work.

Margarita and her team were amazing. She planned a our trip to Colombia including Cano Cristales! Despite Cano being off the typical itinerary, it was a perfect plan! The plan was just right for us as we were travelling with a 6 year old. There was enough downtime for resting, while also options to add on more. The trip was tailor made for us with small private tours and all the tour guides were all prepared to guide us to kid friendly and vegetarian friendly options. The took out all the stress of trying to figure things out on our own. Thank you so much for a super time !

We had a great time with unique experiences in Medellin, and Cartegena. Our guide Diego in Medellin was excellent. He encouraged us to speak spanish and made sure we were comfortable at all times. Great time!

We just returned from a fantastic 13 night trip to Colombia. Our travel specialist, Margarita, did a masterful job of arranging a complex itinerary with fantastic guides, flawless transportation, and numerous both educational and fun activities at each of our stops. The kimkim platform was easy to work with and allowed for an efficient means of communication between us and Margarita as the process involved numerous questions, updates, and options for the trip itinerary. It would have been impossible for me to create a trip like this without a local travel specialist like Margarita. Thank you Margarita, The Colombian Trip team, and kimkim!

Our trip to Colombia, which included Medellin, Popayan, San Austin, and Bogota, was great! We had never used a tour company before and were very happy with our experience! David, the contact with Chaska tours, the local company, helped up plan a trip that we wanted that included urban experiences, countryside experiences, and exposure to the culture and people of Colombia. We also had an opportunity to practice our Spanish, as we requested, with guides who were also competent in English for those times when we needed to make the switch. David and other staff were accessible to us via WhatsApp throughout the trip and were responsive, helpful, understanding, and quick to address any concerns that we had. We had, on the whole, excellent tour guides, and the availability and skill of the drivers made the whole experience feel secure and predictable. We are already thinking about what our next KimKim trip will be and we 100% recommend KimKim.