Iceland Travel Agents

From the first time I reached out to KimKim and heard from Othman right through the trip, he was responsive, patient, helpful and kind. Our trip was amazing. Othman listened to what we were interested in doing, provided a highly flexible agenda, and yet he did so much more than just book things for us. For example, I don't think I would have booked excursions to both Blue Lagoon and Sky Lagoon but Othman did that and when I asked if doing Blue Lagoon right off the plane was the right thing to do, he pushed back (ever so gently) saying that it was a good tonic for jet lag. Boy was he right. His selection of accommodations was outstanding ... and again, he was very accommodating when I fluctuated between family rooms and two rooms. He checked in multiple times in the days before the trip and during the trip.

His ears were probably burning during the trip for the number of times my sons and I were singing his praises. I would absolutely use KimKim again. Also want to say that I thought this was an exceptional value for what I paid and the quality of service received.

Activity Reviews

Solheimajokull Glacier Hike

Iceland

This was really amazing ... and Elly our guide was terrific. She really read the group well; everyone was willing to be a little adventurous and so we got to use the ropes to see deep into crevasses. Lots of great information about how the glacier has changed.

Quality of Experience

Guides, Drivers and Staff

Can't say enough about how knowledgeable Elly was.

Sky Lagoon

Iceland

So we did this on our last night in Iceland and it was a really nice way to end our trip. It's different from Blue Lagoon but very very nice. The seven step path is what makes it stand out as different from Blue Lagoon. The view from the sauna step is especially beautiful.

Blue Lagoon

Iceland

We did this right after getting off the plane, which was Othman's recommendation. It is, as he said, a miracle cure for jet lag. I was worried it would be kitschy but it's a must do.

Crystal Blue Ice Cave

Iceland

We really enjoyed this, especially Eddie, our guide who was a total character and an absolute hoot. The only complaint would be that the focus was heavily on getting photos -- which was great -- but it wasn't as adventurous as the glacier hike. Still, it was beautiful and a lot of fun.

Quality of Experience

Guides, Drivers and Staff

Eddie was just such a character. Completely different from Ellie but very knowledgeable and just fun to be around.

Adam did a fantastic job understanding what I wanted to do and translated that into a very practical plan. The activities, which included hiking volcanic craters, black sand beaches, glaciers, and waterfalls, whale watching, and snorkeling were all exactly what I wanted. Adam did a great job mapping out stopping points such that we maximized fun with relaxation. Even the last minute requests such as places to eat and geothermal pools were fantastic. We had the best steaks I’ve ever had at a Efstidalur Farm. It gave a whole new meaning to the phrase “farm to table” as we at our meal watching the dairy cows feed! Sumac, Ox and Moss was also a favorite/best meal experience. My favorite activities were the whale watching tour where we saw two separate orca pods and two different humpback whales. Ryan’s favorite activity was style Silfra snorkeling tour. We both enjoyed the geothermal pools and hiking as well, especially the Djupalonssandur black sand beaches and the Hraunfossar & Barnafoss waterfalls. I would love to go back and do many of the things we didn’t have time to do. Adam and Kim Kim were responsive, knowledgeable, and affordable. I highly recommend them and will definitely use their services again.

I wanted to take a moment to express my gratitude for the exceptional travel experience you coordinated for our recent 9-day trip to Iceland.

From the moment we arrived, every detail was planned and executed, allowing us to fully immerse ourselves in the stunning sights and unique culture of Iceland. Your recommendations for last-minute options were great, and we truly appreciated the dinner suggestions that helped us make the most of our evenings.

Each site we visited was breathtaking, and your expertise shone through in the way everything was arranged. thank you for put a lot of thought into crafting an unforgettable journey for us.

Thank you, Summer, we will certainly recommend your services to friends and family looking to explore new destinations.

Hotel Reviews

Fosshotel Baron

Reykjavík

Did not look as picture. Bathroom/ shower was not great

Authenticity & Character

I’m

Location

Staff

Cleanliness & Comfort

Vík Apartments

Vik I Myrdal

Great location and views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Reykjavík Marina - Berjaya Iceland Hotels

Reykjavík

Great location

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Sky Lagoon

Reykjavík

One of our favorite excursions, truly memorable

Quality of Experience

Silfra Snorkeling Adventure

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Ice Cave Experience Breiðamerkurjökull

Iceland

One of the best excursions of the entire trip. Truly, once in a lifetime

Quality of Experience

Guides, Drivers and Staff

Transport

We thoroughly enjoyed our Iceland adventure and I'd like to give a big thanks to KimKim and Hanna (our Iceland expert) for their help in making it happen. In the runup to the trip, I was busy with work and living in Austin, TX and my daughter was living in London. My daughter had some ideas and worked with Hanna to put together the itinerary. Occasionally I'd want to change something. Hanna was always very pleasant and very helpful, she responded quickly to any questions or requests, had endless patience waiting for my daughter and me to resolve any differences. We very much liked all the arrangements for accomodation, car hire, trips and flights and everything went very smoothly. This was my second vacation organized with KimKim and would definitely recommend them and use them again.

Noga was fantastic, unfortunately the poor support once on the trip means I can’t suggest her or kimkim to others. If there’s something else support had been there I would definitely refer Noga to others.

Activity Review

Ice Cave Experience Breiðamerkurjökull

Iceland

It was crowded, small, and not very exciting. It was pretty, and the history was interesting, but ultimately not worth the time.

Quality of Experience

Probably nothing within the control of the organizers.

Guides, Drivers and Staff

Guide Was great

Transport

Old truck, broken seatbelts, but ultimately it worked fine