Iceland Travel Agents

This was my first time using kimkim to book a trip, and Jennifer was absolutely amazing to work with! Not only did she provide us great options to choose from for our trip, but was a wealth of knowledge throughout the process and so incredibly patient and kind as we changed our trip itinerary 100 times! We knew going to Iceland in March could be a gamble with the weather since it was close to the end of the winter season, and we didn't want to drive. Jennifer helped us set up some great group tours and assured us the public transportation was easy to use - which it was! My absolute favorite part of our trip was the day we went to see Glacier Lagoon, Diamond Beach and hiked a Glacier which was absolutely stunning. I would absolutely encourage anyone going to Iceland to make sure that stop is on their itinerary. Unfortunately, my boyfriend got sick at the end of the trip and we had to cancel our booking to Blue Lagoon - Jennifer's team was there to help us make the necessary changes at the very last minute which was so helpful in a stressful time. If we were to do it again (and we hope we can), we would likely drive and would definitely encourage others visiting to do the same. Basically, just listen to whatever advice Jennifer gives, because she will be right!

Overall we had an amazing trip in Iceland and we can't wait to go back and hopefully make it through the whole trip with no ailments.

Thank you so much, Jennifer, for all your help! It was truly a pleasure working with you!

Hotel Reviews

Adventure Hotel Geirland

Kirkjubaejarklaustur

As we were on a group excursion and we were unable to select the hotel we were staying at, I was a little nervous about what to expect at our stay at Adventure Geirland but it had everything we needed. There is no TV in the rooms which was a surprise, but was actually really nice to give you an 'off-grid' feel (there was a TV in the lounge area if you were staying in the main building but no one used it, as everyone mainly was hunting Northern Lights at night). When we arrived, we had dinner as a group (with those who wanted to attend) and you were able to pick your meals + drinks a la carte off the menu. The hotel staff was SO friendly and gave us some tips on how we could see the Northern Lights from the hotel. Even though we had a very cloudy week, they didn't take away all our hope - "if you can see one star, there's a chance" :) Overall, we had a great experience!

Authenticity & Character

Location

Loved that it was away from everything - beautiful view

Staff

I can't remember names, but the staff on duty for dinner service throughout our stay were absolutely incredible.

Cleanliness & Comfort

Hotel was very clean - our only issue was with the shower - we were unable to get hot water (we didn't mention it to staff as we weren't there long enough for it to be a huge issue) or else I'm sure they would have helped!

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

We had a wonderful stay at Skuggi Hotel. Staff was very welcoming, friendly, and our rooms had everything we needed. The hotel was downtown and we were able to walk almost everywhere we needed to go and were able to pick up the bus for our day-trips right around the corner. The hotel was a perfect location, very cozy and we would definitely go back on our next trip to Iceland!

Authenticity & Character

Loved the rocks on the walls as hooks and the quotes that differ in each room.

Location

In the city, but not on the busy streets so it was a little quieter. Easy to walk everywhere you need to go or grab a bus from around the corner!

Staff

Everyone was very kind and helpful

Cleanliness & Comfort

Activity Reviews

Taxi to and from the Sky Lagoon

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Sky Lagoon - Experience the seven-step Sky Ritual

Iceland

We went to the Sky Lagoon on our first day, so while we were beyond exhausted, it definitely did help wake us up! While the Lagoon itself is beautiful, I was anticipating it to be a more 'private' experience going through the ritual. We enjoyed the beauty of the spa, but just wish it could have been a little more private experience.

Quality of Experience

Smaller groups to make it a more relaxing experience

Guides, Drivers and Staff

Transport

Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters

Iceland

Snorkeling in Silfra was such a beautiful and unique experience. We went out on a very cloudy/rainy day and I wasn't expecting the water to be so blue! The water was crystal clear and our guide GC was so friendly. Getting into the wetsuit was the hardest part but it definitely kept us warm!

Quality of Experience

Guides, Drivers and Staff

Our guide, GC, was great!

Transport

Our driver guide was super nice and friendly

Day trip to Snaefellsnes Peninsula

Reykjavík

We had such a great trip with our driver guide, Christopher! We had such a great experience from each of the stops to the Saga stories our guide told us in between. Our favorite part was the Lava Cave tour but truly enjoyed each of the places we stopped at. Overall, this was such a great experience and we wish we could have kept our Guide for all of our excursions on our trip!

Quality of Experience

The knowledge of our guide made this trip exceptional.

Guides, Drivers and Staff

We wish we could have had our guide on all our excursions. He was knowledgeable and we loved the Saga stories he told in between stops. Also, he would also come out on our stops with us - even the lava tour - which I thought was really awesome - so if we had any questions while we were out exploring, he was always around with us.

Transport

Our guide made this whole experience incredible!

South Coast tour day 2 - Glaciers & Diamond Beach

Iceland

This was definitely my favorite day of the entire trip. Such breathtaking sights, really can't see anything like it!

Quality of Experience

Sights were beautiful

Guides, Drivers and Staff

Same as before - I didn't feel our driver provided a lot of extra value for the sights.

Transport

Same as before.

South Coast tour day 1 - Golden Circle & Northern lights

Iceland

We truly enjoyed all the stops on this trip, with no thanks to our Driver Guide who didn't really add a lot of value to our experience. Stopping at the waterfall and to see the geisers were awesome and we did also stop in a Lava Field before hitting our hotel which was such a cool experience. Unfortunately, we were in Iceland on a cloudy week and the chances of seeing the Northern Lights were really slim, even though we were out in the country, which was a bummer but nothing that could be controlled by anyone!

Quality of Experience

All the stops we visited on the trip were great! Provided additional information regarding driver guide below. I felt that it hindered the overall experience of our trip.

Guides, Drivers and Staff

It felt like our Driver Guide was more a 'Driver' than a guide. While he did share some knowledge about the sights we were visiting - he didn't always answer questions clearly, he didn't provide any 'extra' information along the way, and overall just didn't feel like he added a lot of value to the experience. It wasn't until we were at the hotel that we knew where we were officially going to stay (the itinerary provided a hotel but also said 'or similar') and the only information we had on dinner was the time it started. Overall, It didn't feel like he really wanted to be there which kind of hindered some of the experience.

Transport

Reasons stated above regarding driver guide

Glacier Hike & Ice Cave Visit

Iceland

Definitely my favorite excursion with amazing tour guides! This was such a unique experience and so incredibly beautiful. Our tour guide was knowledgeable, patient, and quick to snap photos for us to capture the memory. My only regret was not bringing along our water bottle so we could re-fill on the Glacier! Such a cool experience and I would definitely recommend this to anyone visiting Iceland!

Quality of Experience

The views made it special but our tour guide was awesome.

Guides, Drivers and Staff

Our tour guide was so friendly, knowledgeable and made the experience great.

Transport

Transport was bumpy which was unavoidable but the guides set clear expectations about it!

South Coast tour day 3 - Black beach & Waterfalls

Iceland

Black beach was really cool to see in person and we even caught a glimpse of a rainbow right when we got to the waterfall. Both stops were beautiful!

Quality of Experience

Same reasons as before, we felt this could be improved with a different driver guide

Guides, Drivers and Staff

same as before

Transport

same as before

Othman was extremely responsive to any and all questions. The excursions were planned well and timed out really nicely. We had plenty of time to explore but plenty of time to do some relaxing too.

Very easy to book. Our whale watching got canceled and I received a refund with a week of returning. Had a great experience. Our travel agent was very responsive when we had questions. We loved Iceland and can’t wait to travel there again.

We were very happy with Eric throughout the planning process. He was very responsive and sensitive to our technical challenges.
The itinerary met our required wishes. The 'Golden Circle' stay was a great way to begin our introduction to Iceland and the proximity to the airport of our first lodging helped us deal with the jetlag. The geothermal activity was a real attraction. Unfortunately I missed the planned activity at that location.
Our stay in Kirkjubaejarklaustur gave us exposure to the desolation and rawness of the country. The Diamond Beach day trip was a pleasant surprise. We loved the icebergs.
After the relative sparseness of humanity of the first two stays, Reykjavik was anything but. Unfortunately, Penny caught a virus of some sort two days before we were to fly to Iceland, and she couldn't partake of the Sky Lagoon pass. I, however, very much enjoyed the venue. It was splendid and I wish Penny had felt better and been able to accompany me. It was quite breathtaking.

Where to begin? KimKim helped us plan an 11-day ring road trip and we hardly scratched the surface of this beautiful place.

Lodgings: Eric and his team did a great job finding us off the beaten path places to stay within our budget. We especially loved Frost & Fire in Hveragerdi - cute room, great view, nice restaurant and their own hot springs tubs on the side of the hill. We also loved Gistihsid Lake Hotel in Eglisstadir - really nice rooms, views, great restaurant too. They had an indoor spa/hot tub too. Also of note were the Stracata apartments near Kirkjubæjarklaustur - it was an adventure arriving in the dark to discover the next morning that we were in a lava field filled with pools of water. It was raining that night so hard to tell where we were. Would be fantastic for Northern Lights! Also, the Mork Cottage in Hvammstangi was so cute, only 1.7 km from town but felt like it was in the middle of nowhere. We wished we could have stayed there a few days - the Northern Lights over the fjord were amazing. We would have liked to explore this part of Iceland more. The other lodgings fit our budget but were more standard hotels, met our needs, and had comfortable beds.

Excursions: We did 3 guided excursions. Horse back riding at Eldhestar stables outside of Hveragerdi, Glacier hike with Arctic Adventures on Sólheimajökull, and a crystal blue ice cave super keep/hike with Blue Iceland. Riding 2 hours in the rain was an experience in itself. We are glad we went - the horses are wonderful and the scenery beautiful even in the rain. The glacier hike was great too. We learned a lot about glaciers and climate change from our guide, Tin. Finally, the Ice Cave tour was beautiful. We went late in the day and had the cave to ourselves. It wan’t a sunny day but the blue in the cave was gorgeous. We would recommend spacing excursions out (we had one each of our first 3 days) - this felt rushed to us, but they did fit within the schedule.

Maps, Sites, Options - the maps were fantastic and linked right to google. The hardest part was letting go of all the things we could see but didn’t have time. The final trip plan contained 50-60 pages of site descriptions, recommended sites, and optional activities. Some of the most memorable - the South Coast Lighthouse trail on our first day, Hveralaug wild hot springs afterward. Skaftafoll Nature Reserve and Svartifoss waterfall (2.5 m hike). All of the East Fjords drive & Stokkanes beach (we missed the South black sand beach because the wind was crazy when we arrived). We also loved Húsavík and Akureyri.

Hot Springs - we asked Eric & team for a hot spring almost everyday. We had hot tubs at many of our lodgings. We visited Fontana Nature baths near Gullfoss, Geosea in Husavik, Lake Mývatn Nature Lagoon, and Forest Lagoon. All were wonderful - Forest lagoon was probably our favorite.

Food - Amazing! We tried it all. 3-4 different tasting menus including ending with Michelin Guide restaurant Matur of Drykkar in the Saga Museum. Also, hot dogs, burgers, tomato, mushroom and Icelandic soup. Most days we made sandwiches for lunch because they gave us flexibility to eat in the middle of nowhere.

Our car was great. Enough 4x4 to get us over gravel roads, puddles, pits, and snow.

Fortunately, we did not need to flex schedule because of weather. We just did everything in whatever weather we got. We saw the Northern Lights twice! The biggest gift of Iceland to us.

Thank you Eric & team!

Activity Reviews

Horse Riding

Iceland

I’m only giving it a 4 because it poured rain. Horses were great, scenery was wonderful and they waited for us when we took a wrong turn and ended up 15 minutes late

Quality of Experience

Nice facilities, great location, beautiful horses.

Guides, Drivers and Staff

GeoSea Geothermal Baths

Iceland

Again, super windy. Great view.

Quality of Experience

So windy no one stayed long.

Guides, Drivers and Staff

Fontana Geothermal Baths

Iceland

Lovely. We were there late 7:30 pm, so didn’t get to really see the lake, but the pools and facilities were top notch.

Quality of Experience

Solheimajokull Glacier Hike

Iceland

Perfect for what we wanted (easier hike). Great guide.

Quality of Experience

Guides, Drivers and Staff

Crystal Blue Ice Cave

Iceland

So beautiful!

Quality of Experience

Guides, Drivers and Staff

Crazy driving the super jeep where we did!

Transport

Crowded

Myvatn Nature Baths

Lake Mývatn

Super windy. These pools are heated through rocks and gravel under foot - warmer/cooler depending on where you stood. They are also expanding so view wan’t quite as good as it could be.

Quality of Experience

Great facilities. Construction so not as pretty/wild. Got a free drink for Women’s Day!

Guides, Drivers and Staff

Forest Lagoon

Iceland

Gorgeous, new, and very quiet at 2 pm.

Quality of Experience

Guides, Drivers and Staff