Kimkim Trip Reviews for Iceland

4.8
Based on 866 ratings
Read 866 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Best Vacation Ever
Iceland | Aug 3 - Aug 11, 2022

Monica
Monica V.
San Antonio, TX | Reviewed on Sep 08, 2022

We were looking forward to have the best family vacation ever. So we choose to travel to Iceland. I found Kim Kim agency at the web. Janet help me perfectly. The instructions and the logistics of the trip was amazing. She gave me a Google driving plan around the Island, with fabulous views. Our idea was to stay in Farms so we can have the full experience, and she made that possible, so it was perfect. The only thing I will change will be that the first day was a very long drive, and we were super tired of the flight from the United States. But everything else was amazing !

Local specialist: Janel Doyle

10 stars! Best trip of our life thanks to Emanuela!
Iceland | Aug 30 - Sep 5, 2022

Adam
Adam H.
Kew Gardens Hills, NY | Reviewed on Sep 07, 2022
The best trip of our life! Emanuela was so amazing and spot on with what we needed. We have two children age 6 and 7 and she was able to plan aroubd their ages! We are so grateful for her expertise as we were able to seamlessly walk into an amazing vacation and see so many things that we could not have planned and organized ourselves. Iceland is by far my favorite country I have ever visited. From the people to the food to the beautiful landscape. All of our guides were amazing starting from... Read more

The best trip of our life! Emanuela was so amazing and spot on with what we needed. We have two children age 6 and 7 and she was able to plan aroubd their ages! We are so grateful for her expertise as we were able to seamlessly walk into an amazing vacation and see so many things that we could not have planned and organized ourselves. Iceland is by far my favorite country I have ever visited. From the people to the food to the beautiful landscape. All of our guides were amazing starting from Evie in the lava cave to my snorkeling guide at silfra, which I am forgetting his name, to Frieman with the Northern Lights. The hotels were perfect. Enterprise was so helpful as well. Truly amazing country with wonderful people. Thank you Emanuela for an amazing unforgettable trip!! If I could give it 10 stars I would! We will be back Iceland!

Activity Reviews
Northern Lights tour with your driver
Northern Lights tour with your driver
Iceland

Amazing!! We saw the northern lights which was rare this time of the year and we knew that risk but our guide was so amazing. He found a great spot and was very knowledgeable. Thanks Frieman!

Quality of Experience
Frieman- our guide. The jeep and of course the northern lights!
Guides, Drivers and Staff
Frieman was excellent
Transport
Superjeep was cool, safe, comfortable
West Iceland and Lava Cave
West Iceland and Lava Cave
Reykjavík

The entire staff was so friendly! Evie was excellent. She had so much energy and knowledgeable. Great experience! The beautiful west iceland was wonderful to see. The geothermals we so cool and the medieval homes from 10th century reykholt was amazing. Definitely Viking and brave heart vibes!

Quality of Experience
Everything! From the lava cave to the beautiful nature, waterfalls, geothermals, medieval home
Food
Had some coffee and hot chocolate which was great along with every place we stopped had great food. The greenhouse with the geothermals had great food as well.
Guides, Drivers and Staff
Evie our guide was so great and knowledgeable!
Transport
We really walked from the location but it was well organized and safe
Snorkeling at Silfra fissure
Snorkeling at Silfra fissure
Selfoss

I LOVED this! It was like extreme snorkeling. The tectonic plates and nature was so beautiful. The staff very friendly and knowledgeable. Our guide I can’t remember his name but was really great! He took the time to ensure our wet suits were on properly and was with us the entire time. Truly a once in a lifetime experience.

Quality of Experience
Definitely experts who know what they are doing!
Guides, Drivers and Staff
Our guide was so great and knowledgeable. Felt very safe following his lead.
Transport
South Coast and Icelandic Lava Show
South Coast and Icelandic Lava Show
Vík

So amazing!!!! The south coast was so beautiful. The black sand beaches, lava cave formations, the waterfalls. Everything was amazing. Really breathtaking that cannot be appreciated as much on camera but really need to see it in person. It was such a great experience. The lava show surpassed my expectations! The presenter or guide was excellent! Very knowledgeable. Amazing to see lava that close. Felt very safe. Also got a piece of lava glass at the end which was really cool.

Quality of Experience
Amazing overall experience! The southern coast was breathtaking and a must see
Food
Every single place I ate was so good. Never was disappointed. The black crust pizza was amazing at Vik
Guides, Drivers and Staff
Our guide or presenter was amazing.
Transport
Our rental car was perfect for our family
Drive back  and more of the South Coast
Drive back and more of the South Coast
Vík

I am not sure if I can include the iceberg and glaciers in this but this was amazing to see. The zodiac boat tour was truly awesome. Stopping to see the 2 million old rocks and cliffs was amazing. All the waterfalls on this trip is a must! The geysers were so cool to see as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whale Watching
Whale Watching
Reykjavík

Truly amazing experience! The staff and guide were great. The boat was perfect. We saw whales, dolphins and other wildlife! We saw a whale breech which was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon and departure
Blue Lagoon and departure
Reykjavík

Reykjavik is such a beautiful city! We had a terrific time. So many things to see and all the food was excellent. Cleanest city I’ve ever been in. Blue lagoon is a must!!! Really amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 08, 2022

Hi Adam,
thank you so so much for sharing this lovely fedback and pictures of your amazing family trip. Hearing your enthusiasm is contagious and fills my hear with joy for you and for what I do.

It was great to connect and thank you again for having booked your trip with me.
I am sure you will be back to Iceland again, one day.

All the best,
Emanuela

Our trip to Iceland was amazing, our best fam...
Iceland | Aug 27 - Sep 5, 2022

J
Jennifer E.
Point Pleasant, NJ | Reviewed on Sep 07, 2022
Our trip to Iceland was amazing, our best family trip yet! Othman was very helpful with making a few changes to our itinerary in the planning stage and our whole trip turned out perfectly . The website was easy to navigate and use on our day to day travels. There were no issue with any of the hotel reservations or our excursions. We knew it would be an active vacation but it was just the right amount of travel time and activity planned for each day. If I had to make one suggestion - ... Read more

Our trip to Iceland was amazing, our best family trip yet! Othman was very helpful with making a few changes to our itinerary in the planning stage and our whole trip turned out perfectly . The website was easy to navigate and use on our day to day travels. There were no issue with any of the hotel reservations or our excursions. We knew it would be an active vacation but it was just the right amount of travel time and activity planned for each day.

If I had to make one suggestion - I would have preferred zodiac boat tour at Fjallsarlon over Jokulsarlon which is extremely crowded with many tourists and a lot of boats in water. Fjallsarlon was just as beautiful, less crowds, and their tours go right up to glacier.

We loved all of your hotel recommendations, except Hotel Selfoss. We did not have a good experience there. It felt like a college dorm and cafeteria, our room was noisy and not clean with very outdated furniture.

Hope this feedback helps!

Activity Reviews
Blue Lagoon
Iceland
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn
Husavik Whale Watching
Husavik Whale Watching
Iceland
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Great guide and excursion!

Local specialist: Othman A

Iceland trip
Iceland | Aug 31 - Sep 6, 2022

W
wanda b.
Williamsburg, VA | Reviewed on Sep 07, 2022

Othman’s planned the perfect trip for us to Iceland. He listened to what we wanted for the trip and his 7 day journey was ON POINT!
He had the road trip perfectly mapped out as to not back track and it kept us busy but we also had plenty of time to “stop and smell the roses”
10 out of 10!

Cheers!
Wanda &Wd

Local specialist: Othman A

Great Iceland Road Trip!!
Iceland | Aug 23 - Sep 1, 2022

J
Jen G.
Minneapolis, MN | Reviewed on Sep 06, 2022
We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!! Read more

We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!!

Hotel Reviews
Miðhraun Lava Resort
Stykkishólmur

Awesome rooms/cabins, the sweet soak tub and cold pond, the dining barn, and the setting - so beautiful!! Staff were also really friendly and great!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hofsstadir Country Hotel
Hofstaðir

Lovely accommodations, interesting and beautiful setting, and local flavor, although we skipped trying the horse.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acco Guesthouse
Akureyri

Beautiful little town, nice, comfortable and clean accommodations. One small draw back, the hotel is right in the center of town, so if there is an all night or late night party or festival going on, you will be a part of it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Laxá
Myvatn

This was a beautiful location and facility, I'd say a bit higher end and fancier than "family" hotel. But the food was delicious, rooms very comfortable, and we saw a glimpse of the Northern lights one of the evenings here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dæli Guesthouse
Hvammstangi

Beautiful farm locale and setup. Comfortable and clean rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík

While the room was nice, the amenities at the hotel weren't great. The sauna wasn't operational, nor was the hot tub. The breakfast could have been skipped for local food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Vatnshellir Lava Cave Tour
Vatnshellir Lava Cave Tour
Snæfellsnes Peninsula

REally cool. great guide!

Quality of Experience
Guides, Drivers and Staff
Transport
Forest Lagoon
Forest Lagoon
Iceland

Really lovely setup and beautiful facility. Very well run and peaceful and relaxing.

Quality of Experience
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

very cool locale and facility.

Quality of Experience
Husavik Whale Watching
Husavik Whale Watching
Iceland

Great experience - company and guides were excellent!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lisbet Grönvaldt
Lisbet
Lisbet Grönvaldt
Local specialist in Iceland | Replied on Sep 06, 2022

Thank you so much for this wonderful review Jen! I'm so happy you had a fantastic trip, it was a pleasure helping you plan it!

everything was very good. Jenny was very resp...
Iceland | Aug 18 - Aug 26, 2022

T
Tarik R.
Mexico | Reviewed on Sep 05, 2022
everything was very good. Jenny was very responsive and helpful though out the entire process. Small details on the trip regarding specific locations, but nothing mayor. The experience was overall very good one Read more

everything was very good. Jenny was very responsive and helpful though out the entire process. Small details on the trip regarding specific locations, but nothing mayor. The experience was overall very good one

Activity Review
Horse Riding Tour
Horse Riding Tour
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jenny Booth
Jenny
Jenny Booth
Local specialist in Sweden | Replied on Sep 19, 2022

Hi Tarik,
I'm happy to hear that you had a good time in Iceland and pleased you were able take the helicopter tour over the active lava fields.
I'm sorry to hear there was an issue about certain locations, I have dropped you a message to find out more details.

Emanuela did an incredible job planning this ...
Iceland | Aug 19 - Aug 26, 2022

K
Kara R.
Flagami, FL | Reviewed on Sep 05, 2022
Emanuela did an incredible job planning this trip to Iceland for my family! She was super helpful and insightful about appropriate activities for myself, sister and dad. She was very professional and listened to our request and needs, and ultimately guided us in the right direction. We had a blast on the snowmobiles, forest lagoon, blue lagoon and glacier walking tour. We were provided an extremely detailed itinerary with where to go, the history behind the places and restaurant... Read more

Emanuela did an incredible job planning this trip to Iceland for my family! She was super helpful and insightful about appropriate activities for myself, sister and dad. She was very professional and listened to our request and needs, and ultimately guided us in the right direction. We had a blast on the snowmobiles, forest lagoon, blue lagoon and glacier walking tour. We were provided an extremely detailed itinerary with where to go, the history behind the places and restaurant recommendations. There was a minor hiccup at a hotel, but Emanuela was reachable and helped solve the problem right away. We requested higher end hotels and only the ones in the main city of Reykjavik were exceptional. The others were a little run down compared to what we asked for, but that may be due to the remote towns we were in. Overall, we had a great experience.

Activity Reviews
Golden Circle
Golden Circle
Reykjavík

It was really beautiful but extremely windy and a little hard to drive.

Langjokull glacier snowmobiling
Langjokull glacier snowmobiling
Golden Circle

The most incredible activity we had. The company was extremely organized and made everything easy. We spent a decent amount of time snowmobiling, so we were all really happy. Would definitely make this a most on people’s itinerary.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Drive to Akureyri
Scenic Drive to Akureyri
Iceland

Did not see. We used the Google maps gps map provider for our drive and didn’t realize this was optional so we were already too far past it when we realized it was missed.

Forest Lagoon
Forest Lagoon
Akureyri

Stunning. Would recommend this over blue lagoon.

Quality of Experience
Guides, Drivers and Staff
Transport
At the feet of the Vatnajokull glacier
At the feet of the Vatnajokull glacier
Hofn

Would instead recommend going directly across the bridge to diamond beach. This area was extremely crowded and difficult to see.

Glacier Walking
Glacier Walking
Skaftafell

Our guide Sofie was incredible. She made the entire experience fun and educational.

Quality of Experience
Guides, Drivers and Staff
Transport
Depart Iceland
Depart Iceland
Reykjavík

Easy airport.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 05, 2022

Hi Kara,
ohhh!!!Thank you for sharing this lovely feedback and photos. So nice to see all these smiles of you having a great time in Iceland!
I am very happy to hear you had a wonderful time up here and to have contributed to a memorable family adventure.

It was lovely to connect with you. Thank you for your trust and for having booked your trip with me.

All the best,
Emanuela

Perfect Trip for a Family of Three - Thank you Kim Kim!
Iceland | Aug 20 - Aug 28, 2022

Andrea
Andrea P.
Danvers, MA | Reviewed on Sep 05, 2022
Our family of three returned last week from a truly phenomenal experience in Iceland, planned by Emanuela Grieco for KimKim. The process of planning the trip with Emanuela was entirely smooth - we worked through some adjustments after her itinerary was developed, and she incorporated our input at every step. Once we got on our way, we found the GoogleMap links to be particularly helpful on our driving days. While we did have a few very busy and long driving days, overall she planned just... Read more

Our family of three returned last week from a truly phenomenal experience in Iceland, planned by Emanuela Grieco for KimKim. The process of planning the trip with Emanuela was entirely smooth - we worked through some adjustments after her itinerary was developed, and she incorporated our input at every step. Once we got on our way, we found the GoogleMap links to be particularly helpful on our driving days. While we did have a few very busy and long driving days, overall she planned just the right amount of activity in each day and the distances were manageable. Working with Emanuela saved our busy family a ton of time, resulted in an itinerary that we never would have produced ourselves, and and was worth every penny!!

Our itinerary that gave us sufficient time to explore Reykjavik at the beginning of our tripo, returning 3 mornings in a row to Braud & Co. for incredible pastries right near the Hallgrimskirkja. We had a really lovely dinner at Snaps, befriended a friendly Icelandic cat, and visited the Settlement Exhibition at the Reykjavik City Museum. She booked a helicopter ride over the volcano fields that left our 9 year old son's jaw on the floor, and a whale watch that enabled us to see 5 species of marine mammals. On our third day we left the city and toured the Snaefellsnes peninsula, having a very nice traditional Icelandic lunch at Langaholt Guesthouse & Restaurant on the south coast right after the Ytri Tunga Beaches. Further along, we joined a tour of a series of subterranean lava tubes left behind 8,000 years ago during a volcanic eruption. All around the peninsula, we kept trying to count waterfalls but there was so many it was impossible! By far our favorite hotel was FossHotel in Reykolt with lovely hot tubs and a quiet setting after a long day of travel. The Golden Circle is a "must do" but the sites along the way were (not unexpectedly) crowded and touristy - parking was a challenge at most stops. An unexpected find was the small, easily accessible Fitjarfoss waterfall off the 52 Road on the way to the Thingvellir Visitor Center from Reykolt. [Careful - there is more than 1 Reykolt in Iceland!]. After staying outside Selfoss, we traveled to Vik and along the way stopped at incredible waterfalls, fed bread to the friendly Icelandic horses and stumbled upon a film being shot on location at the Kvernufoss waterfall - a lesser known and much less crowded site than the incredible Seljalandsfoss waterfall. The Seljalandsfoss was awesome - our son loved the "pouring rain" and walking behind the falls. We had 2 perfect kid-friendly dinners in Vik at the Black Sand Pizza Company and Smidjan Brugghus and stayed at Hotel Kria, which had a great breakfast. Emanuela booked us a horseback ride along the black sand beaches the evening we arrived in Vik, and the next day she sent us out on a whirlwind day including a glacier hike on the near the Skaftafell Visitor Center with Troll Expeditions (Tina was a highlight for our son) and an amphibian boat tour of the Jokullsarlon Glacier Lagoon. The late afternoon sun light shining through drifting glaciers was gorgeous, and harbor seals were everywhere. On our last day we drove from Vik to Grindavik for an ATV tour over the lava fields and a final night at the gorgeous Silica Hotel, where we sampled the Blue Lagoon and had sandwiches at the hotel for dinner. The Blue Lagoon is absolutely worth, even if only for a strange, other-worldly experience and people watching!! Relaxation was more easily achieved in the smaller private lagoon of the Silica Hotel.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 06, 2022

Hi Andrea,
what a pleasure to read your beautiful story review. You made me travel and adventure with you and your family for a few minutes.
I am so happy you had a wonderful Iceland family experience, with tons of stories to share for a long time to come. This is pure bliss to hear.
It was been a pleasure to connect with you and thank you again for having booked your family trip with me.

Hope to welcome you back again, one day.
Emanuela

Good planning overall. Was helpful in taking...
Iceland | Aug 28 - Sep 3, 2022

P
Paul T.
Maplewood, NJ | Reviewed on Sep 04, 2022
Good planning overall. Was helpful in taking out a lot of the work for us to plan and book and organize. What’s missing:
1) The order shown for site visits and hotel check ins shown on a given day in the summary and detail plan needs to match the order shown on the driving maps. On most days, they didn’t.
2) Every tour and site visit on the plan needs to show (without having to look at vouchers or tour company websites):
- Total time at site (with ranges or estimate for...
Read more

Good planning overall. Was helpful in taking out a lot of the work for us to plan and book and organize.

What’s missing:
1) The order shown for site visits and hotel check ins shown on a given day in the summary and detail plan needs to match the order shown on the driving maps. On most days, they didn’t.
2) Every tour and site visit on the plan needs to show (without having to look at vouchers or tour company websites):
- Total time at site (with ranges or estimate for self-guided sites)
- Total time round trip from hotel
- More logistical info - for example distance/walking time from site parking lot to site (frequently walks were much longer than we knew and messed up our timing - we ran behind). Every night, it took us half an hour or more to plan the following day step by step in order to make tour times, dinner reservations, factor in time and logistics for eating lunch, etc. And we had to look up missing information
3) For a couple of the self guided tours, way too little time was factored in when planning the day - in one case a visit was suggested that we figured would take 30-40 minutes but including a critical scenic cliff walk tour that was was a highlight of the day but took 1.5-2 hours. We didn’t know, missed most of it and saw later from people posting on a Facebook page that it was amazing. We would have planned the day differently had we known.
4) Driving times and distances between individual stops on a day’s driving map
5) Too many separate links are provided for the plan, driving directions, geo locations, vouchers, special driving tips and instructions, etc. Should all be included in the plan. 1 single link. 1 single document. Creates too much self-organizing, printing, arranging and cross-referencing when preparing for trip.
6) Every agent needs to have their cell number on the site.

Local specialist: Janel Doyle

I had a very pleasant for experience with Kim...
Iceland | Aug 24 - Aug 29, 2022

Eleanor
Eleanor B.
King of Prussia, PA | Reviewed on Aug 30, 2022
I had a very pleasant for experience with Kim Kim. This was my first experience with the company and also my first trip after COVID and so I was a little hesitant to try it out. However, I was very pleased with Emanuela and her recommendations and she was also very patient and answering my questions. Overall, I will be recommending the service to my friends and would absolutely use it again. Read more

I had a very pleasant for experience with Kim Kim. This was my first experience with the company and also my first trip after COVID and so I was a little hesitant to try it out. However, I was very pleased with Emanuela and her recommendations and she was also very patient and answering my questions. Overall, I will be recommending the service to my friends and would absolutely use it again.

Activity Review
Katla Ice Cave
Katla Ice Cave
Vík

Are tour guide. Maria was exceptional. She kept us all laughing and made us feel very comfortable. She also took special care of my 13-year-old which made me much more comfortable with my child going on the tour and into the ice cave via the ladder. The tour itself is beautiful and not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Sep 05, 2022

Hi Eleanor,
it was lovely to connect with you and I am super happy you had a memorable time in Iceland.

I hope to have you back here again one day to check the rest!
All the best,
Emanuela

Everything was spot on...
Iceland | Aug 20 - Aug 29, 2022

A
Aimee P.
East Palo Alto, CA | Reviewed on Aug 30, 2022

Everything was spot on. Considering we were a last minute booking, six in the group and traveling with a wheelchair, Terry did an awesome job in getting us accommodations in all the right places on the Ring Road in Iceland. Siglufjordur was a must and the hotel there was the best!

Local specialist: Terry Stanley
Terry
Terry Stanley
Local specialist in Canada | Replied on Aug 31, 2022

I am thrilled that everything worked out so well, especially with all the challenges that we faced. It was somewhat of a unique itinerary with Siglufjordur included in it; I'm so glad that I could make this wish list request a reality for your husband. Thank you, Aimee.

Great planning by Duncan!
Iceland | Aug 22 - Aug 26, 2022

Rom
Rom S.
San Leandro, CA | Reviewed on Aug 29, 2022

Duncan did a great job planning out our trip and accommodated for our flight days by mixing in high energy and low energy days. He even had restaurant suggestions for our specific dietary needs!

Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Aug 30, 2022

Thanks Rom, I'm pleased you got some footage and enjoyed the food, personally I enjoyed putting it all together. It was a full 5 days, from what I can tell!
Regards
Duncan

Beautiful and fulfilling Iceland vacation!
Iceland | Aug 22 - Aug 26, 2022

Kannan
Kannan M.
South Laurel, MD | Reviewed on Aug 28, 2022
We had a great trip to Iceland that was planned out by our guide Duncan. He was very responsive to questions and helped coordinate based on our requests. The trip was based on the Golden Circle. The trip started easily with the car rental. Driving around Iceland was quite easy. Duncan had given us a route and itinerary based on location so we can maximize our time. The weather was amazing so that made the site seeing easier. The waterfalls were amazing and each was different from the... Read more

We had a great trip to Iceland that was planned out by our guide Duncan. He was very responsive to questions and helped coordinate based on our requests. The trip was based on the Golden Circle.

The trip started easily with the car rental. Driving around Iceland was quite easy. Duncan had given us a route and itinerary based on location so we can maximize our time. The weather was amazing so that made the site seeing easier. The waterfalls were amazing and each was different from the others. We did the touristy Blue Lagoon which was fun but we liked the more natural Secret Lagoon. We did the glacier hike as well and that was a great experience too. We were able to see many sites and had time for other hikes and excursions.

We were surprised by the day trip to the wonderful Westman Island and were able to see the many puffins at the lookout point.

Each town we stayed at had a different feel from each other too. The accommodations were quite comfortable and very clean, with breakfast each morning. They were all in great locations. We stayed at the city center, Reykjavik, Vik, Westman Island. The restaurant recommendations were great as well.

Overall Iceland was a fantastic experience and one of the best trips I ever had. The incredible scenery, glaciers, waterfalls, seeing the horses and puffins. We were independent but had a great plan set up through Duncan and Kimkim and actually felt like we were exploring and discovering the beauty of Iceland rather than a flock of a big tourist group.

Hotel Reviews
Blue Hotel Fagrilundur
Bláskógabyggd

Feels remote but very peaceful. Clean rooms, comfortable. Loved having a passcode and self check in. Restaurant right across street.

Authenticity & Character
Location
Peaceful
Staff
Cleanliness & Comfort
Hótel Kría
Vík

Incredible view from Restaurant that was part of hotel. Vik felt like a beautiful resort town. Rooms were very comfortable and clean.

Authenticity & Character
Location
Right in walking area of different hikes and paths.
Staff
Cleanliness & Comfort
Hótel Vestmannaeyjar
Vestmannaeyjar

Wonderful hotel and had view of island next to our island. Attached restaurant was good albeit slower service. The hotel staff were very polite and friendly. Clean and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Room With A View Apartment Hotel
Reykjavík

Our room had view of parking lot but we only slept in room. It was very clean and comfortable with great shower. Located in city with great restaurant choices and walking distance to different areas but we didn’t have time to enjoy as our flight was the next day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Secret Lagoon
The Secret Lagoon
Iceland

Very different experience with the warmth and feel of thermal spring heated pool. Should bring own towel as they charge higher for renting one . Food and drinks available but we didn’t use. Felt cozy and natural rather than touristy.

Quality of Experience
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

It was worth to actually go onto the glacier to get a feel of what it really is and walk on it, especially knowing it is quickly receding.

Quality of Experience
Guides, Drivers and Staff
Blue Lagoon
Iceland

It was necessary to at least experience the iconic Blue Lagoon and most reviews will all say it probably isn’t worth the cost. The water and steam rising were pretty but it felt like it could have been man made like a Vegas resort.

Quality of Experience
Local specialist: Duncan Campbell
Duncan
Duncan Campbell
Local specialist in Italy | Replied on Sep 02, 2022

Kannan and Rom, thanks so much for the great review! I'm thrilled you had such great weather, enjoyed the accommodation and the food, and also saw puffins! Seems like you had a very active 5 days, I hope you returned home suitably tired yet energized at the same time, and also fulfilled.
All the best
Duncan

Helpful travel service, but still need to do your own research
Iceland | Aug 13 - Aug 20, 2022

B
ben c.
Sudbury, MA | Reviewed on Aug 27, 2022
The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have...
Read more

The trip planning experience was relatively smooth, and we really enjoyed our family vacation to Iceland. Our advisor, Janel, quickly answered questions during the planning stages, and listened to our comments. The itinerary she put together included all of our areas of interest, and all of our bookings went well.
That said, I feel like the level of service was relatively generic and did not appear to leverage any specific insight or knowledge from someone based in country. I would have liked to have more options to choose from when deciding on places to stay, and the ability to customize a bit more. I would have prioritized lodging better suited to having 2 young kids, for instance. Also, knowing that we would be arriving to the airport after the rental car shuttle closed, would have been helpful to start off. Or knowing that during our time in Reykjavik, there would be a major event (marathon) occurring that would impact driving and parking at our hotel.
Overall, KimKim and Janel provided a useful service for making a wonderful country accessible. Next time, I would do additional diligence to make sure all the details fit our needs.

Hotel Reviews
Room With A View Apartment Hotel
Reykjavík

Do not book this hotel on the weekend - our room was next to a nightclub that was open til 3am with extremely loud music.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Hellnar
Hellnar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Héradsskólinn Historic Guesthouse
Laugarvatn

Decent and roomy. lacks a few amenities like hand soap. towels like sandpaper. restaurant at hostel across the street was very good.

Authenticity & Character
Location
Cleanliness & Comfort
Farmhouse Lodge
Vík

Nice place, but a little cramped for a family with 2 young kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vík Apartments
Vik I Myrdal

Modern, roomy, and functional. great for families. grocery store across the street a bonus.

Authenticity & Character
Location
Cleanliness & Comfort
Activity Reviews
The Secret Lagoon
The Secret Lagoon
Iceland

better than I expected, nice relaxing environment. however, my son's sneakers were stolen from the locker room.

Quality of Experience
Jokulsarlon glacier lagoon amphibian boat tour
Jokulsarlon glacier lagoon amphibian boat tour
Iceland

pretty typical tourist attraction, wish they had gone closer to the glacier. was raining during our trip, which was not ideal, but still a beautiful sight.

Blue Lagoon
Iceland

relaxing, as advertised. the water did leave my skin feeling weird though.

Local specialist: Janel Doyle
Janel
Janel Doyle
Local specialist in Iceland | Replied on Oct 18, 2022

Hi Ben! Thank you so much for your feedback, we really appreciate it. I’m sorry to hear that you were not completely satisfied with your lodging options and did my best to review this with you prior. We do work diligently with families that are traveling to ensure that the drive time is enjoyable and lodging is located near sites of interest. I would like to thank you again for working with us to plan your trip to Iceland and happy to meet with you via phone to learn more about your overall holiday feedback.

Amazing Iceland - August 1st - 13th
Iceland | Aug 1 - Aug 13, 2022

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Christina L.
Phoenix, AZ | Reviewed on Aug 26, 2022
Two weeks in Iceland and it was an incredible journey! Our agent, Rinolda created a fantastic trip plan for us. We had one phone call with her and she understood everything we wanted for our travel. All the arrangements were great! The driving routes were well planned with numerous site seeing suggestions. We had no problems with hotel reservations and they were all very nice! There is so much to explore in this beautiful country! The waterfalls were all gorgeous! Dynjandi is the... Read more

Two weeks in Iceland and it was an incredible journey! Our agent, Rinolda created a fantastic trip plan for us. We had one phone call with her and she understood everything we wanted for our travel. All the arrangements were great! The driving routes were well planned with numerous site seeing suggestions. We had no problems with hotel reservations and they were all very nice!

There is so much to explore in this beautiful country! The waterfalls were all gorgeous! Dynjandi is the most beautiful falls I have ever seen! Latrabjarg Cliffs was magnificant with puffins and seabirds! Blue Lagoon was therapeutic with its spa! We took a two day South Coast tour and our tour guide Luba was wonderful! We love our trip so much that we are already planning to go back.
KikKim will definitely be our agent again!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Oct 04, 2022

Hi Christina,

It was my pleasure to plan your holiday together! Thank you for the beautiful review.

Thoughtful and cool plan
Iceland | Aug 11 - Aug 21, 2022

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Mark M.
the Netherlands | Reviewed on Aug 25, 2022
Thoughtful and cool plan considering I made the decision to travel to Iceland only 2 months before Read more

Thoughtful and cool plan considering I made the decision to travel to Iceland only 2 months before

Hotel Review
Arnarstapi Hotel
Snæfellsbær

Cool place. Ask for room w sea view

Location
View
Activity Reviews
Langjokull Glacier Snowmobiling
Langjokull Glacier Snowmobiling
Iceland

Great to do. Ideally group not too large as then you will go as slow as the slowest in the group

Silfra Snorkeling
Silfra Snorkeling
Iceland

Must do. Make time

Snæfellsjökull Glacier Summit Hike
Iceland

Loved it. Cool especially as I had a sunny day

Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 25, 2022

Appreciate the feedback, Mark!

Iceland's Ring Road -- Indie travel with help!
Iceland | Aug 5 - Aug 17, 2022

Rebecca
Rebecca G.
Medford, MA | Reviewed on Aug 20, 2022
This trip, with my adult son, would not have happened without Emanuela and KimKim. Even as a seasoned indie (including a full year of independent travel) + business traveler, I did not have it in me to plan another trip that might get cancelled and unwound due to the ups and downs post-pandemic. So, for the first time ever I decided to seek out a travel agent and thank goodness I found KimKim.
The process is straight forward. Emanuela asked for our dream trip, and then proposed an agenda...
Read more

This trip, with my adult son, would not have happened without Emanuela and KimKim. Even as a seasoned indie (including a full year of independent travel) + business traveler, I did not have it in me to plan another trip that might get cancelled and unwound due to the ups and downs post-pandemic. So, for the first time ever I decided to seek out a travel agent and thank goodness I found KimKim.
The process is straight forward. Emanuela asked for our dream trip, and then proposed an agenda and set expectations given our very late decision (less than 2 weeks). We focused on our work and then an agenda arrived with cars, hotels, excursions (many off the beaten path) and restaurant recommendations. We were particularly amazed by the fact that Emanuela checked in daily and helped make requested changes along the way. Her restaurant recommendations were so amazing, particularly given my son is a vegetarian trying to eat in Iceland, that we became dedicated to her recommendations exclusively. We would have never found “one of the best chief in Iceland”@ Otto Matur og Dryldkur on our own.
In closing, I look forward to using KimKim for my next, less rushed trip.

Activity Reviews
Drive to Grundarfjordur via Snaefellsnes Peninsula
Drive to Grundarfjordur via Snaefellsnes Peninsula
Iceland

I will return to the Peninsula -- it is the whole of Iceland compressed into a smaller space. Don't miss the Cave experience!

Quality of Experience
Guides, Drivers and Staff
Transport
I bought the auto insurance for the first time (for window shields and tires) and we used it on Day 2 when we had a flat tire. Enterprise sent a repair man who fixed the tire while we had dinner in a nearby restaurant. Totally worth it! we saw many people with flats in Iceland.
West Iceland
West Iceland
Borgarnes
Forest Lagoon
Forest Lagoon
Akureyri
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 20, 2022

Hi Becca,

It has been a pleasure to connect with you and I am so happy that we managed to plan together a wonderful trip despite the short time we had available.

I am really happy to know you really enjoyed Iceland, its people, culture and food.
Thank you so much for your kind and lovely words. They mean the world to me.

All the best to you and Dashiell and I hope to have you back here again.
There is still so much more to see :)

Emanuela

Family of 5 trip to Iceland
Iceland | Aug 5 - Aug 11, 2022

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Dana G.
Canada | Reviewed on Aug 19, 2022

We had a week long trip along the southern part of Iceland and the golden circle. The process with KimKim was very efficient and the trip really was catered to our needs. Francesca was very helpful and knowledgeable. David from our ice cave tour was fabulous.

Local specialist: Francesca Stoppani
Francesca
Francesca Stoppani
Local specialist in Iceland | Replied on Aug 21, 2022

Thanks for the great review Dana!!

Iceland in 11 days was magnificent!
Iceland | Jul 13 - Jul 25, 2022

Elisabeth
Elisabeth V.
the Netherlands | Reviewed on Aug 17, 2022
Iceland in 11 days was magnificent! Too bad we couldn't stay longer. Rinolda helped us well with planning our entire trip. We were pretty last minute (booked 1 month before departure) and she managed to book everything we needed. I started doing it on my own, because that's what I usually do, but this time I didn't have the time to do that. We loved the country! The only minor part was that we absolutely wanted to see and do everything, but that's just not possible in 11 days. So we did... Read more

Iceland in 11 days was magnificent!

Too bad we couldn't stay longer. Rinolda helped us well with planning our entire trip. We were pretty last minute (booked 1 month before departure) and she managed to book everything we needed. I started doing it on my own, because that's what I usually do, but this time I didn't have the time to do that. We loved the country! The only minor part was that we absolutely wanted to see and do everything, but that's just not possible in 11 days. So we did less hikes than we would have liked. So one day, we'll have to go back!

Activity Reviews
Fimmvorduhals Hike
Iceland

Too bad we were in a cloud for this hike. We got a glimpse of the magnificent views we should have had. It's a long trip, but when the weather is not that bad, it's completely worth it. And doable might I say for someone with vertigo!

Quality of Experience
The weather, nothing to improve by people
Transport
Everything was taken care off. We would have liked to have the possibility to take the bus earlier in the morning, because we lost a morning of waiting on the bus. With a tight travel schedule like ours, we felt like we lost a lot of precious time.
Glacier hike on the Vatnajokull glacier
Glacier hike on the Vatnajokull glacier
Iceland

It was nice, the staff was nice and experienced. But it was a group of all people: good hikers, amateur hikers... All together. Because of that, it's a simple walk to the first part of the glacier, you don't get very far. For me it felt like I could 've done it without a guide, and would have wanted to go further in with a guide.

Quality of Experience
I wanted to go higher up on the glacier
Guides, Drivers and Staff
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Aug 29, 2022

Hi Elizabeth,

It was my pleasure to work with you! You have to come back for some multi -day hikes as well. Thanks for the beautiful review!

8 day Iceland Vacation
Iceland | Aug 1 - Aug 8, 2022

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Ruth R.
Port Washington, NY | Reviewed on Aug 17, 2022
My family and I returned from an 8 day Iceland vacation a little over a week ago. This was our “big” vacation that was long overdue. With so much information available on Iceland, as well as talking to friends that had previously visited, the task of planning seemed a bit daunting. How was I going to plan an engaging, memorable experience for 2 teenage boys and my husband? When I finally decided to use KimKim, my specialist Emanuel communicated with me and we began a lovely rapport... Read more

My family and I returned from an 8 day Iceland vacation a little over a week ago. This was our “big” vacation that was long overdue. With so much information available on Iceland, as well as talking to friends that had previously visited, the task of planning seemed a bit daunting. How was I going to plan an engaging, memorable experience for 2 teenage boys and my husband? When I finally decided to use KimKim, my specialist Emanuel communicated with me and we began a lovely rapport immediately. I know it’s hard to get to know someone via email and I don’t know how Emanuela did it, but she figured out our travel preferences and created an itinerary that delivered. We began our trip with Wake Up Reykjavik walking food tour (we’re foodies) and it was a great introduction to Iceland, the culture, history and meet other travelers (highly suggest this as an introduction to Iceland) Alma, our food/tour guide was knowledgeable, engaging and funny. By the end of the tour she had a bunch of strangers talking as though we were all friends traveling together. What a way to start our vacation! Our itinerary was full as we wanted to see and do so much in 8 days and Emanuela made sure we weren’t overwhelmed from the get go as she started us off with the most beautiful areas of Iceland, the Snaefellness Peninsula which was a hit for my boys. Our trip culminated with a breathtaking (figuratively speaking) Glacier Hike with Arctic Adventure with Barbara, our guide. This tour was the family favorite, the hike was not difficult and it took a few minutes to adjust to walking with crampons, however once you start the hike, see the beauty of the glaciers and the clear flowing water you’ll be glad you did it. There were many wonderful highlights we enjoyed and I could write an essay about each. The only thing we wish we would have done was spend more time at Thingvellir National Park, we could have been here all day walking appreciating its beauty. Our last day in Iceland ended at the Sky Lagoon…the view from that cliff is spectacular especially if you get lucky on a clear day as we did. It was the perfect ending of our time in Iceland.

Emanuela definitely got it right when it came to accommodations with The Black Pearl Apartments and Hotel Husafell as our favorites, if you wish to splurge on accommodations, which is something we wanted. Hotel Husafell provides you with breathtaking views of mountains and a vibe that is relaxing and grounding with exceptional service. The Black Pearl Apartments are in the heart of Reykjavik, spacious, clean, modern apartment with excellent service.
Although we never met Emanuela, she took the time to communicate with us in Iceland and it felt like we were traveling with a friend who wanted us to feel at home and enjoy our time. Thank you Emanuela for creating a memorable experience that my family and I will remember for years to come.

Activity Reviews
Blue Lagoon and departure
Blue Lagoon and departure
Reykjavík

Alma our guide was not only knowledgeable and funny but she managed to get a bunch of strangers together talking like friends by the end of the tour.

Quality of Experience
The quality and diversity of the food choices
Food
Mouthwatering, savory and excellent presentation of each plate served.
Guides, Drivers and Staff
Alma was engaging, friendly and funny.
Transport
The ease of walking to each place
Sky Lagoon
Sky Lagoon
Reykjavík

The spectacular view from the cliff is breathtaking and humbling especially on a clear day (how lucky were we to have excellent weather). It’s definitely a pampering moment to be appreciated.

Quality of Experience
Guides, Drivers and Staff
Staff is very professional and helpful
Inside a volcano and back to Reykjavik
Inside a volcano and back to Reykjavik
Vík

With an actual mini volcanic eruption occurring in another part of the country, as we were about to made the inside the volcano tour all the more special and you appreciate the wonders of nature. It is mind blowing to know how deep inside you are and words will not be enough to describe the colors you see inside this volcano.

Quality of Experience
I
Guides, Drivers and Staff
Vatnshellir Lava Cave Tour
Vatnshellir Lava Cave Tour
Snæfellsnes Peninsula

When the guides share the history of how this cave was found and you see the untouched rocks that have fallen it blows your mind that you are inside a lava cave.

Quality of Experience
Guides, Drivers and Staff
Extremely knowledgeable and engaging which made the tour all the more interesting
Transport
Nice hike to the lava cave
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 17, 2022
My dear Ruth,
your words filled my heart with joy.
Thank you so much for this wonderful feedback and review, for the time you took to write it, and for the enthusiasm you and your family showed me once again.
It was a pleasure to get to virtually know and connect with you. I enjoyed so much our weekly updates and shared sense of humour and you already know I miss it so much.
I am very happy to know you and your boys had a lovely trip and enjoyed Iceland the best. There is still so much... Read more

My dear Ruth,
your words filled my heart with joy.
Thank you so much for this wonderful feedback and review, for the time you took to write it, and for the enthusiasm you and your family showed me once again.
It was a pleasure to get to virtually know and connect with you. I enjoyed so much our weekly updates and shared sense of humour and you already know I miss it so much.

I am very happy to know you and your boys had a lovely trip and enjoyed Iceland the best. There is still so much more to see and explore, so let's keep the extra day on the Golden Circle for your next visit.

Until then, I send you my best regards.
It was truly a pleasure,
Emanuela