Kimkim Trip Reviews for Iceland

We had an amazing trip to Iceland. Rinolda, our KimKim specialist was super helpful and responsive, and created a plan that was perfect for us, even though we started planning really late.
Everything worked perfectly, the hotels were very good, and the whole process was very simple and straight forward. Best of all, we got to Iceland, got in the car, hooked up our phone - and off we went.
Rinolda sent us to some amazing spots and incorporated our interests into the plan perfectly.

Thank you Kimkim and Rinolda!

We have returned to London after a trip of a lifetime in Iceland. We wanted to say a huge thank you to Lisbet and the team for such an unforgettable holiday. Iceland is so breathtakingly beautiful and unique; we were lucky to have your experience and guidance to help us enjoy it! We’re both well-travelled but had never used a service like Kim Kim’s until now and we know that without your expert guidance, planning and speedy assistance, we wouldn’t have gotten as much out of Iceland had we planned the trip on our own. Your help in planning the days so we got the most out of it was excellent. Every day was packed with lots of activities and options yet felt nicely balanced. You also adapted quickly when we asked for adjustments or when we felt like we needed a break.

Asking us to pick the most memorable spots is probably like asking someone to pick a favourite child, but off the top of our heads our favourites were: Studlagil Hike, Reykladur Hike + warm river, glacier kayaking, glacier hiking, and Myvatn Nature Baths. The driving was also amazing, but like I say too many places to list!

Hotel Reviews

Berjaya Hotel Mývatn

Mývatn

The favourite hotel of the bunch of one of the two travellers. Loved just how stylish everything was, the breakfast was superb, and the room to me just felt like it had the most style/character of the bunch. Only wish is that it was perhaps slightly bigger.

Authenticity & Character

Location

Great - very easy and quick drive to all of the main points of interest in the area.

Staff

Cleanliness & Comfort

The Greenhouse Hotel

Hveragerdi

Superb spot to spend our first two nights in Icleand, and the favourite of the bunch for one of the two travellers. Especially appreciated the roominess, staff, and location. Very stylish, too!

Authenticity & Character

Location

Super convenient - one of the few places that was proper walking distance to useful things like a bakery, other restaurants, etc.

Staff

Just wonderful - even gave us free sandwiches when were at a loss where to get dinner one night!

Cleanliness & Comfort

Hótel Klaustur

Kirkjubæjarklaustur

Great all around. The room was perhaps not as full of character as the other places we stayed, but very comfortable and clean. Probably the best breakfast of the lot of hotels we stayed at :D Also had cool design in the reception/lobby area.

Authenticity & Character

Location

Fine - close enough to the ring road and nothing much we were going to see in the nearby town anyway, so proximity to highway was what really mattered here.

Staff

Cleanliness & Comfort

Hotel Duus

Reykjanesbær

This was a lovely place to stay and, relative to the other places we stayed, had the bonus of having a couple of "airport hotel" amenities, such as a shuttle to the airport (which we did not use) and breakfast from as early as 4 am (which we definitely did use, as our flight was at 8:30 am). Also liked having the adjacent cafe as our own breakfast room for the early breakfast.

Authenticity & Character

Room definitely felt like it was converted from areas initially made for other purposes, so the layout was a bit strange, but there's nothing really of substance to fault here!

Location

Very quick drive to the airport as well as main points of interest in Keflavik.

Staff

Cleanliness & Comfort

Brunnhóll Country Guesthouse

Höfn

A lovely spot full of character and with great amenities. Great service from staff and nearby to some small baths facilities !

Authenticity & Character

One can tell that this place grew up as a family-run business. Felt very homely, yet stylish and without sacrificing anything on the amenities front.

Location

Just off the ring road, but might be better if it was slightly closer to Hofn. We found we had to backtrack to the hotel after visiting Hofn.

Staff

Extra bonus points for telling us where to find a particular kind of beer in Hofn !

Cleanliness & Comfort

Hotel Laugarbakki

Laugarbakki

Great all around, loved the very large room and windows to be able to take in the views outside! Useful as a kind of halfway point between Akuyreri and Reykjavik

Authenticity & Character

Location

Nearest we could tell, this place largely trades on being halfway between Akuyreri and Reykjavik. That was useful for us as a stopping off point!

Staff

Cleanliness & Comfort

Hotel Hallormsstadur

Egilsstadir

Great place all around!

Authenticity & Character

Room lacked a bit of character but was very comfortable!

Location

Added bonus here - forest walks possible right from the hotel!

Staff

Receptionist and restaurant staff were the loveliest, most helpful people!

Cleanliness & Comfort

Activity Reviews

Jokulsarlon Glacier Kayaking Adventure

Iceland

One of the absolute highlights of the journey and something I have never experienced elsewhere. Just an amazing experience coupled with top-notch service.

Quality of Experience

Guides, Drivers and Staff

Nothing to improve! Guide was very clear, witty, and informative.

Transport

Not much to comment on here, as we drove ourselves to the activity and there was a walk from the check-in to the kayaking jumping off point.

Solheimajokull Glacier Hike

Iceland

Amazing experience and unique to be able to hike a glacier also covered with volcanic ash/dirt! Unforgettable stuff :)

Quality of Experience

Guides, Drivers and Staff

Provided a lot of great information around what made this glacier experience unique

Transport

Nothing much to comment on here - we drove ourselves to the starting point and otherwise it was a walk from the check-in to the glacier.

Myvatn Nature Baths

Lake Mývatn

We did this at the end of a long, wonderful day and it was just spectacular. So many delightful moments, from getting a beer from a bar on the lagoon itself, to resting while leaning on a rock (putting beer on said rock) and admiring the sunset over the lake in the distance. Totally dreamy.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the most incredible trip to Iceland. 10/10, i can't really imagine anything going better. The process of working with Terry was super smooth and easy. I have never used any kind of agency or travel service before and think of myself as a good trip planner, but having the whole trip so thoughtfully planned with excellent, vetted services, hotels and guides saved us a ton of time and metal bandwidth. It totally exceeded my expectations. Terry was great about working within our budget to get us the best possible trip. Hiking around Skogafoss on a beautiful, rainbow filled day i think was my favorite experience, and we also loved our guided adventures snorkeling in Sifra and glacier hiking. We will definitely recommend KimKim to our friends and we hope to use it and work with Terry again for a future family trip to Iceland and other trips as well.

Hotel Reviews

Guesthouse Flúðir - Grund

Hrunamannahreppur

Clean, comfortable and very quiet. Good location and great coffee in the AM.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Klaustur

Kirkjubæjarklaustur

Clean and quiet rooms, daily housekeeping, friendly staff. Luxurious breakfast buffet. We really enjoyed it. We also used to hot tub at the city pool next door which was a nice amenity.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Baron

Reykjavík

Small room but well decorated, quiet and in a great location downtown. we appreciated the free parking and another great icelandic breakfast. this was the only hotel we stayed at that had an in-room safe, which was nice for passports.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

The Secret Lagoon

Iceland

this was an awesome first afternoon in iceland activity to relax after jetlag.

Quality of Experience

Silfra Snorkeling

Iceland

truly magical experience.

Quality of Experience

Guides, Drivers and Staff

our guide, lorenzo, was great

Breidamerkurjokull Glacier Walk, Ice Cave, Super Jeep

Iceland

incredible weather, incredible views. our guide Damian was helpful, safety conscious and knowledgeable. We even got to go into an ice cave early in the season.

Quality of Experience

Guides, Drivers and Staff

Damian was great

Transport

super jeep ride was bumpy and wild but safe

Blue Lagoon

Iceland

classic, amazing, lives up to the hype. Perfect ending before traveling home.

Quality of Experience

Sigurður did a fantastic job in planning our 2-week trip! After communicating with him via kimkim site, he knew exactly what we wanted, including activities and accommodations. He designed a perfect itinerary for us. We loved all the accommodations (I am very picky with accommodations ). He nailed them to perfection even though we started planning our trip only 3 months prior. He was also easy to access during the trip when we needed his expertise, so it was a big plus for us. When Sigurður wasn't available on the phone, his colleague, Michele kindly and promptly assisted us. Furthermore, Sigurður contacted us one night around 11:00 pm telling us to go outside to see the northern lights. We were already in bed, but we got dressed and went outside, then we saw beautiful northern lights! He really went out of his way to make our trip extraordinarily special!! We couldn't thank him enough. Thanks to him, my daughter, a photographer, could see the northern lights on her 21st birthday and captured the beautiful image with her camera. Thank you, Sigurður! You are the best!!!

Rinolda knows her home country well. We enjoyed the driving route that she created for us, and the hotels she selected on our behalf were nice. Restaurant recommendations she made were helpful.

I would have preferred separate bookings for each couple traveling together, rather than the lead traveler having all bookings in his name.

When creating a travel itinerary, I would recommend that she include the tour providers name, phone number, and time and location for meeting with the guide. In addition, advance notification of trip cancellations would be helpful.

Our rental car was not equipped with a GPS. A portable GPS was provided at an alternate Eurocar rental site, but the GPS was out-dated. It was challenging to navigate due to the lack of road signs, and a GPS with newer technology would have been beneficial.

The hiking guide and fishing guide were outstanding. They both knew their profession extremely well and were a pleasure to be with.

Hotel Reviews

Hótel Laxá

Myvatn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Laugarbakki

Laugarbakki

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Isafjordur Torg

Ísafjörður

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Westfjords

Patreksfjörður

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Fransiskus Stykkishólmi

Stykkishólmur

Authenticity & Character

Location

Staff

The young man at the front desk was especially kind and helpful

Cleanliness & Comfort

Lambastadir Guesthouse

Selfoss

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Skuggi Hotel Reykjavík by Keahotels

Reykjavík

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Geysir Geothermal Area

Golden Circle

Quality of Experience

Mývatn Nature Baths

Lake Mývatn

Quality of Experience

Viti Crater

Lake Mývatn

Quality of Experience

Kaldbakur Mountain hike

Iceland

Our guide was great and highly professional. He was a wealth of information about the country and culture of Iceland.

Quality of Experience

Guides, Drivers and Staff

Transport

Saxholar Crater

Snæfellsnes Peninsula

Quality of Experience

Djupalonsandur Black Sand Beach

Snæfellsnes Peninsula

Quality of Experience

Gullfoss Waterfall

Iceland

Quality of Experience

Fly Fishing in Golden Circle

Golden Circle

Ari was great and fun to be with. We caught plenty of fish and he handled them carefully and safely released all to the water.

Quality of Experience

Guides, Drivers and Staff

Transport

Rinolda did an excellent job working with the four of us--two couples with similar, but also different interests in what we wanted to see in Iceland. Beth and I thought that Rinolda did a great job communicating with us, turning around updated itineraries and, importantly, establishing a reasonable schedule of travel, sights and layovers. All accommodations were high caliber, and connections with flights, transfers, hotels/guesthouses, rental car went off without a hitch. Quick handling of refunds for excursion cancelled due to weather conditions and walking tour.

We would use KimKim again when planning a similar trip.

Hotel Review

Lambastadir Guesthouse

Selfoss

This was a very nice guesthouse. The family worked hard to make it a good experience. Clean, quiet, lots of information/brochures available re: local activities. Close to town, but not too close.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Kaldbakur Mountain hike

Iceland

Oli was a great guide. On the drive out and back (and during the hike) he shared a lot of information and answered many questions that we had been accumulating about Iceland culture. He also was knowledgeable about the local natural history (plants, animals and geology). The trip was well planned and safe. We would recommend this hike to any reasonably fit people who want to get off the roads and see some backcountry with incredible views.

Quality of Experience

Guides, Drivers and Staff

Transport

Fly Fishing in Golden Circle

Golden Circle

Ari was a great guide, who worked energetically to assist us with our fly fishing trip. He arrived on time, got us on the water and fishing quickly. He was a pleasure to fish with. It also happened to be a beautiful day with perfect weather.

Quality of Experience

Guides, Drivers and Staff

Transport

Overall we had an enjoyable trip.
Below are some of my personal view
- Quite upset that despite multiple request for a bigger space 4x4 car but on the day of collection of car n loading up all our luggages to find out that the luggages had filled to the ceiling of the car thus blocking driver’s rear view. We decided to change to Volkswagen caddy which is the only bigger car available.
- Another disappointment is the poor GPS device given which couldn’t key in the exact location of our destination.
- To made things worst, the Wi-Fi device came only with 3GB and it ran out on day 3 as most of the time we need to connect to Wi-Fi using our Handphone Google map to get to our destination.
- Thorsmork is another disappoint where we have to walk more than 30 mins over very uneven rocks and crossing 2 rivers risking trip n fall n getting our shoes wet just to see a pathetic waterfall
- hotels are very small without a wardrobe and no space to put and open up our luggages

Hotel Reviews

Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF

Reykjanesbær

Short distance walk from hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Northern Light Inn

Grindavik

Rooms very small

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshotel Hekla

Selfoss

Rooms too small Rooms were located just below the restaurant and it’s very noisy as the footsteps sound is loud

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

Location is good but parking is a problem

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Housekeeping is not 24hrs

Fosshotel Núpar

Kálfafell

Small room with very little leg space

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Fosshótel Vatnajökull

Lindarbakki

Room small

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Eskifjordur

Eskifjordur

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sel - Hótel Mývatn

Myvatn

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Hvammstangi

Hvammstangi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Arnarstapi Hotel

Snæfellsbær

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Blue Lagoon

Iceland

Very good experience

Quality of Experience

Guides, Drivers and Staff

Transport

Iceland Thermal Bath Experience

Iceland

Good experience

Quality of Experience

Guides, Drivers and Staff

Transport

A day excursion in Thorsmork

Iceland

Not worth to go

Quality of Experience

Guides, Drivers and Staff

Guide walk too fast and did not even wait for us

Transport

We had a truly amazing trip. The itinerary was excellent - we felt we had a great experience of Iceland and had time to really enjoy its wonders. All the bookings were hassle-free, we loved the locations, the hosts and guides were great. Even our weather karma was pretty good!

The trip overall was great, and we will come back for sure. The two challenges I had were as follows:
1) Hotels and rooms were good, but not great (except on Westman island). I would have gladly paid more for nicer rooms, and thought I had communicated that.
2) My biggest frustration was with the glacier hike and ice cave tour was the size of the group. I explicitly asked for a maximum of 6-8 in tour, and there were 13 and 24 respectively! I was told they would be,, yet the groups were too large slow, and far less enjoyable. They both offered private tours which would have been much better and I will do on the next trip.

We were looking forward to have the best family vacation ever. So we choose to travel to Iceland. I found Kim Kim agency at the web. Janet help me perfectly. The instructions and the logistics of the trip was amazing. She gave me a Google driving plan around the Island, with fabulous views. Our idea was to stay in Farms so we can have the full experience, and she made that possible, so it was perfect. The only thing I will change will be that the first day was a very long drive, and we were super tired of the flight from the United States. But everything else was amazing !

The best trip of our life! Emanuela was so amazing and spot on with what we needed. We have two children age 6 and 7 and she was able to plan aroubd their ages! We are so grateful for her expertise as we were able to seamlessly walk into an amazing vacation and see so many things that we could not have planned and organized ourselves. Iceland is by far my favorite country I have ever visited. From the people to the food to the beautiful landscape. All of our guides were amazing starting from Evie in the lava cave to my snorkeling guide at silfra, which I am forgetting his name, to Frieman with the Northern Lights. The hotels were perfect. Enterprise was so helpful as well. Truly amazing country with wonderful people. Thank you Emanuela for an amazing unforgettable trip!! If I could give it 10 stars I would! We will be back Iceland!

Activity Reviews

Northern Lights tour with your driver

Iceland

Amazing!! We saw the northern lights which was rare this time of the year and we knew that risk but our guide was so amazing. He found a great spot and was very knowledgeable. Thanks Frieman!

Quality of Experience

Frieman- our guide. The jeep and of course the northern lights!

Guides, Drivers and Staff

Frieman was excellent

Transport

Superjeep was cool, safe, comfortable

West Iceland and Lava Cave

Reykjavík

The entire staff was so friendly! Evie was excellent. She had so much energy and knowledgeable. Great experience! The beautiful west iceland was wonderful to see. The geothermals we so cool and the medieval homes from 10th century reykholt was amazing. Definitely Viking and brave heart vibes!

Quality of Experience

Everything! From the lava cave to the beautiful nature, waterfalls, geothermals, medieval home

Food

Had some coffee and hot chocolate which was great along with every place we stopped had great food. The greenhouse with the geothermals had great food as well.

Guides, Drivers and Staff

Evie our guide was so great and knowledgeable!

Transport

We really walked from the location but it was well organized and safe

Snorkeling at Silfra fissure

Selfoss

I LOVED this! It was like extreme snorkeling. The tectonic plates and nature was so beautiful. The staff very friendly and knowledgeable. Our guide I can’t remember his name but was really great! He took the time to ensure our wet suits were on properly and was with us the entire time. Truly a once in a lifetime experience.

Quality of Experience

Definitely experts who know what they are doing!

Guides, Drivers and Staff

Our guide was so great and knowledgeable. Felt very safe following his lead.

Transport

South Coast and Icelandic Lava Show

Vík

So amazing!!!! The south coast was so beautiful. The black sand beaches, lava cave formations, the waterfalls. Everything was amazing. Really breathtaking that cannot be appreciated as much on camera but really need to see it in person. It was such a great experience. The lava show surpassed my expectations! The presenter or guide was excellent! Very knowledgeable. Amazing to see lava that close. Felt very safe. Also got a piece of lava glass at the end which was really cool.

Quality of Experience

Amazing overall experience! The southern coast was breathtaking and a must see

Food

Every single place I ate was so good. Never was disappointed. The black crust pizza was amazing at Vik

Guides, Drivers and Staff

Our guide or presenter was amazing.

Transport

Our rental car was perfect for our family

Drive back and more of the South Coast

Vík

I am not sure if I can include the iceberg and glaciers in this but this was amazing to see. The zodiac boat tour was truly awesome. Stopping to see the 2 million old rocks and cliffs was amazing. All the waterfalls on this trip is a must! The geysers were so cool to see as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Whale Watching

Reykjavík

Truly amazing experience! The staff and guide were great. The boat was perfect. We saw whales, dolphins and other wildlife! We saw a whale breech which was amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Blue Lagoon and departure

Reykjavík

Reykjavik is such a beautiful city! We had a terrific time. So many things to see and all the food was excellent. Cleanest city I’ve ever been in. Blue lagoon is a must!!! Really amazing.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Iceland was amazing, our best family trip yet! Othman was very helpful with making a few changes to our itinerary in the planning stage and our whole trip turned out perfectly . The website was easy to navigate and use on our day to day travels. There were no issue with any of the hotel reservations or our excursions. We knew it would be an active vacation but it was just the right amount of travel time and activity planned for each day.

If I had to make one suggestion - I would have preferred zodiac boat tour at Fjallsarlon over Jokulsarlon which is extremely crowded with many tourists and a lot of boats in water. Fjallsarlon was just as beautiful, less crowds, and their tours go right up to glacier.

We loved all of your hotel recommendations, except Hotel Selfoss. We did not have a good experience there. It felt like a college dorm and cafeteria, our room was noisy and not clean with very outdated furniture.

Hope this feedback helps!

Activity Reviews

Blue Lagoon

Iceland

Myvatn Nature Baths

Lake Mývatn

Husavik Whale Watching

Iceland

Solheimajokull Glacier Hike

Iceland

Great guide and excursion!

Othman’s planned the perfect trip for us to Iceland. He listened to what we wanted for the trip and his 7 day journey was ON POINT!
He had the road trip perfectly mapped out as to not back track and it kept us busy but we also had plenty of time to “stop and smell the roses”
10 out of 10!

Cheers!
Wanda &Wd

We had a fantastic trip to Iceland, thanks to the help and services from Lisbet and KimKim team. We appreciated the accommodation on itinerary and needs for our crew. The details were well planned, and the stays were mostly great, we especially loved the quaintness of the lava resort and the beauty of Husevik!!

Hotel Reviews

Miðhraun Lava Resort

Stykkishólmur

Awesome rooms/cabins, the sweet soak tub and cold pond, the dining barn, and the setting - so beautiful!! Staff were also really friendly and great!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hofsstadir Country Hotel

Hofstaðir

Lovely accommodations, interesting and beautiful setting, and local flavor, although we skipped trying the horse.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Acco Guesthouse

Akureyri

Beautiful little town, nice, comfortable and clean accommodations. One small draw back, the hotel is right in the center of town, so if there is an all night or late night party or festival going on, you will be a part of it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hótel Laxá

Myvatn

This was a beautiful location and facility, I'd say a bit higher end and fancier than "family" hotel. But the food was delicious, rooms very comfortable, and we saw a glimpse of the Northern lights one of the evenings here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dæli Guesthouse

Hvammstangi

Beautiful farm locale and setup. Comfortable and clean rooms.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room With A View Apartment Hotel

Reykjavík

While the room was nice, the amenities at the hotel weren't great. The sauna wasn't operational, nor was the hot tub. The breakfast could have been skipped for local food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Vatnshellir Lava Cave Tour

Snæfellsnes Peninsula

REally cool. great guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Forest Lagoon

Iceland

Really lovely setup and beautiful facility. Very well run and peaceful and relaxing.

Quality of Experience

Myvatn Nature Baths

Lake Mývatn

very cool locale and facility.

Quality of Experience

Husavik Whale Watching

Iceland

Great experience - company and guides were excellent!!

Quality of Experience

Guides, Drivers and Staff

Transport

everything was very good. Jenny was very responsive and helpful though out the entire process. Small details on the trip regarding specific locations, but nothing mayor. The experience was overall very good one

Activity Review

Horse Riding Tour

Iceland

Quality of Experience

Guides, Drivers and Staff

Transport

Emanuela did an incredible job planning this trip to Iceland for my family! She was super helpful and insightful about appropriate activities for myself, sister and dad. She was very professional and listened to our request and needs, and ultimately guided us in the right direction. We had a blast on the snowmobiles, forest lagoon, blue lagoon and glacier walking tour. We were provided an extremely detailed itinerary with where to go, the history behind the places and restaurant recommendations. There was a minor hiccup at a hotel, but Emanuela was reachable and helped solve the problem right away. We requested higher end hotels and only the ones in the main city of Reykjavik were exceptional. The others were a little run down compared to what we asked for, but that may be due to the remote towns we were in. Overall, we had a great experience.

Activity Reviews

Golden Circle

Reykjavík

It was really beautiful but extremely windy and a little hard to drive.

Langjokull glacier snowmobiling

Golden Circle

The most incredible activity we had. The company was extremely organized and made everything easy. We spent a decent amount of time snowmobiling, so we were all really happy. Would definitely make this a most on people’s itinerary.

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Drive to Akureyri

Iceland

Did not see. We used the Google maps gps map provider for our drive and didn’t realize this was optional so we were already too far past it when we realized it was missed.

Forest Lagoon

Akureyri

Stunning. Would recommend this over blue lagoon.

Quality of Experience

Guides, Drivers and Staff

Transport

At the feet of the Vatnajokull glacier

Höfn

Would instead recommend going directly across the bridge to diamond beach. This area was extremely crowded and difficult to see.

Glacier Walking

Skaftafell

Our guide Sofie was incredible. She made the entire experience fun and educational.

Quality of Experience

Guides, Drivers and Staff

Transport

Depart Iceland

Reykjavík

Easy airport.

Our family of three returned last week from a truly phenomenal experience in Iceland, planned by Emanuela Grieco for KimKim. The process of planning the trip with Emanuela was entirely smooth - we worked through some adjustments after her itinerary was developed, and she incorporated our input at every step. Once we got on our way, we found the GoogleMap links to be particularly helpful on our driving days. While we did have a few very busy and long driving days, overall she planned just the right amount of activity in each day and the distances were manageable. Working with Emanuela saved our busy family a ton of time, resulted in an itinerary that we never would have produced ourselves, and and was worth every penny!!

Our itinerary that gave us sufficient time to explore Reykjavik at the beginning of our tripo, returning 3 mornings in a row to Braud & Co. for incredible pastries right near the Hallgrimskirkja. We had a really lovely dinner at Snaps, befriended a friendly Icelandic cat, and visited the Settlement Exhibition at the Reykjavik City Museum. She booked a helicopter ride over the volcano fields that left our 9 year old son's jaw on the floor, and a whale watch that enabled us to see 5 species of marine mammals. On our third day we left the city and toured the Snaefellsnes peninsula, having a very nice traditional Icelandic lunch at Langaholt Guesthouse & Restaurant on the south coast right after the Ytri Tunga Beaches. Further along, we joined a tour of a series of subterranean lava tubes left behind 8,000 years ago during a volcanic eruption. All around the peninsula, we kept trying to count waterfalls but there was so many it was impossible! By far our favorite hotel was FossHotel in Reykolt with lovely hot tubs and a quiet setting after a long day of travel. The Golden Circle is a "must do" but the sites along the way were (not unexpectedly) crowded and touristy - parking was a challenge at most stops. An unexpected find was the small, easily accessible Fitjarfoss waterfall off the 52 Road on the way to the Thingvellir Visitor Center from Reykolt. [Careful - there is more than 1 Reykolt in Iceland!]. After staying outside Selfoss, we traveled to Vik and along the way stopped at incredible waterfalls, fed bread to the friendly Icelandic horses and stumbled upon a film being shot on location at the Kvernufoss waterfall - a lesser known and much less crowded site than the incredible Seljalandsfoss waterfall. The Seljalandsfoss was awesome - our son loved the "pouring rain" and walking behind the falls. We had 2 perfect kid-friendly dinners in Vik at the Black Sand Pizza Company and Smidjan Brugghus and stayed at Hotel Kria, which had a great breakfast. Emanuela booked us a horseback ride along the black sand beaches the evening we arrived in Vik, and the next day she sent us out on a whirlwind day including a glacier hike on the near the Skaftafell Visitor Center with Troll Expeditions (Tina was a highlight for our son) and an amphibian boat tour of the Jokullsarlon Glacier Lagoon. The late afternoon sun light shining through drifting glaciers was gorgeous, and harbor seals were everywhere. On our last day we drove from Vik to Grindavik for an ATV tour over the lava fields and a final night at the gorgeous Silica Hotel, where we sampled the Blue Lagoon and had sandwiches at the hotel for dinner. The Blue Lagoon is absolutely worth, even if only for a strange, other-worldly experience and people watching!! Relaxation was more easily achieved in the smaller private lagoon of the Silica Hotel.

Good planning overall. Was helpful in taking out a lot of the work for us to plan and book and organize.

What’s missing:
1) The order shown for site visits and hotel check ins shown on a given day in the summary and detail plan needs to match the order shown on the driving maps. On most days, they didn’t.
2) Every tour and site visit on the plan needs to show (without having to look at vouchers or tour company websites):
- Total time at site (with ranges or estimate for self-guided sites)
- Total time round trip from hotel
- More logistical info - for example distance/walking time from site parking lot to site (frequently walks were much longer than we knew and messed up our timing - we ran behind). Every night, it took us half an hour or more to plan the following day step by step in order to make tour times, dinner reservations, factor in time and logistics for eating lunch, etc. And we had to look up missing information
3) For a couple of the self guided tours, way too little time was factored in when planning the day - in one case a visit was suggested that we figured would take 30-40 minutes but including a critical scenic cliff walk tour that was was a highlight of the day but took 1.5-2 hours. We didn’t know, missed most of it and saw later from people posting on a Facebook page that it was amazing. We would have planned the day differently had we known.
4) Driving times and distances between individual stops on a day’s driving map
5) Too many separate links are provided for the plan, driving directions, geo locations, vouchers, special driving tips and instructions, etc. Should all be included in the plan. 1 single link. 1 single document. Creates too much self-organizing, printing, arranging and cross-referencing when preparing for trip.
6) Every agent needs to have their cell number on the site.

I had a very pleasant for experience with Kim Kim. This was my first experience with the company and also my first trip after COVID and so I was a little hesitant to try it out. However, I was very pleased with Emanuela and her recommendations and she was also very patient and answering my questions. Overall, I will be recommending the service to my friends and would absolutely use it again.

Activity Review

Katla Ice Cave

Vík

Are tour guide. Maria was exceptional. She kept us all laughing and made us feel very comfortable. She also took special care of my 13-year-old which made me much more comfortable with my child going on the tour and into the ice cave via the ladder. The tour itself is beautiful and not to be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Everything was spot on. Considering we were a last minute booking, six in the group and traveling with a wheelchair, Terry did an awesome job in getting us accommodations in all the right places on the Ring Road in Iceland. Siglufjordur was a must and the hotel there was the best!