Kimkim Trip Reviews for Iceland

Herbert was fantastic. The only reason I didn’t give this a 5 star was because we initially had another specialist Herbert who was extremely difficult to get a response from. I understand he’s not with the company anymore and Halldor was awesome. We spent 14 days around Iceland and saw many out of the way things that we never would have found on our own. The accommodations were all quite nice and the day excursions were great as was the scheduling. And in fact after we were in Iceland and decided the fimmvorduhals 2 day trek was going to be too strenuous he helped us adjust the plan. Highlights were the Silfra Iceland explore snorkeling tour. We were so glad that Halldor chose this company. There were many to choose from and I know this was the best from what we saw. The glacier hike was also great as were many of the hot springs. All told it was a great trip we couldn’t have done it without kimkim and Herbert and Halldor!

All I can say this was a trip of a lifetime!! Iceland is one of the most beautiful places on this earth. My daughter and I did the self- driving ring road tour and had a blast. Preeti and her team did a fantastic job of organizing our trip and customizing to our needs. I will definitely be utilizing KimKim Travel again for our upcoming trips. Thank you again for planning an unforgettable trip.

Sotiria was so helpful every step of the way. She answered all of our questions and communicated often and provided lots of information. About 2 weeks before our trip, we asked if we could add another person and she made all the arrangements to make that happen. The hotels she booked for us were excellent.
I loved all of Iceland. Each place we visited was beautiful and awe-inspiring. The country was so clean - no litter, buildings taken care of, etc. The people were friendly and helpful. The most memorable experiences for me were getting to see puffins and seals, riding horses on the beach and the glacial lagoon and diamond beach.

Thank you Kim Kim and Preeti for planning this amazing trip to Iceland for us! It was spectacular and we can't wait to come back and tour North Iceland. Preethi was very prompt with answering all my questions and customizing the itinerary to our needs, I was 25 weeks pregnant and we had our 3 year old daughter along. In 6 days we were able to cover almost all major sights and then some, it was planned in such a way that we didn't have to drive more than 3-3.5 hours on any given day and even that was broken up into smaller distances. Driving in Iceland is almost a visual treat, you can't possibly get enough of the numerous waterfalls along the ring road or the friendly livestock that come up to greet you by the fence along the roads. It is hard to pick one favorite activity/destination but the experience at Jokulsarlon glacier lagoon was surreal. We were also blessed with amazing weather for the entire week and the highlight of it was the numerous rainbows we managed to catch at the Gulfoss waterfalls.
That said, there were a couple of things we wish had been done differently. We had particularly requested a 4x4 automatic transmission car, but when we reached Enterprise they told us we could either take the only 4x4 manual car left or we didn't have a car. It wasn't end of the world but it wasn't the start to the trip I was expecting and my husband ended up being the only driver the entire trip. Also, for families traveling with little kids (car seat/stroller etc.) it would probably make life easier if they could rent a car from one of the onsite car rental agencies. It was a nightmare lugging everything to the car rental shuttle stop, trying to fight the crowds to get a place in the shuttle and finally getting to the car rental after 45 minutes.
The other thing I would have done differently is not staying overnight and spending 24 hours on the Westman Islands. The island was pretty much dead when we stepped out around 7pm for dinner, there wasn't much to see. The aquarium had shut down permanently, the resident puffin had passed away a while ago and these were the activities we were looking forward to. Also, since the ferry ride to the island was eventful with both me and my daughter getting seasick due to super choppy waters, we ended up skipping the circle boat tour that we were supposed to take the next day. It would have been nice to tour the archipelago but didn't seem worth the risk of getting seasick again. Instead we took an earlier ferry back to the main island and did the stable tour at Skeidvellir. That was the highlight of my daughter's trip being able to interact with the gorgeous Icelandic horses and riding them indoors.

Climbing the glacier was good, into the glacier was a bit contrived.

My family/group of 5 went on our own self guided tour and it was amazing getting to build our own itinerary and work with Sotiria. She made the trip planning a breeze and we were able to fully enjoy all the sights and natural wonders Iceland had to offer

Our vacation was absolutely what we had hoped for, with way less stress than if I had had to plan it myself. There were two issues while we were in Iceland, but I contacted Preeti and Haldor, and the issues were handled extremely fast without my husband or I having to interrupt our vacation to deal with them. I never once was concerned because I felt like I had a team of people behind me if anything didn't go as planned. There aren't enough ways to say "thank you" for creating such a memorable, easy trip with a 6 year old and 2 year old!!

Halldoor and Kim Kim were great at creating plan for our ten day trip to Iceland. Everything was high quality, interesting and enjoyable. I would recommend their services highly.

Regarding improvement I would appreciated a little more transparency with respect to price itemization .

Went on a 12-day driving tour of the ring road, with 2 teenagers and another family of 3. Preeti did an amazing job planning everything, hotels were very diverse and all very comfortable. Most memorable hotel was the 1001 Nott in the Eastfjords which is run by a very nice couple (food is amazing), a real boutique hotel. Highlights were numerous, we loved the North (least touristy with incredible scenery) with the beach at Hvitserkur and the Elephant Rock, the Godafoss waterfalls, the horseback riding next to Husavik, Lake Myvatn, Detifoss waterfalls. We did the ring road clockwise and we finished with snorkeling in the Silfra fissure, another high point of the trip. Often we felt we were among the first humans to set foot in Iceland as the country seems unscathed by human activity. Thank you Preeti!

Great service,
Great itinerary,
Great tours,
Preeti was amazing

Preeti and Halldor did an excellent job of designing an itinerary for us to explore the island via the ring road over a 2 week period. Halldor made great suggestions for hikes and exploring the less visited areas of the West Fjords. We were amazed at the variety of landscapes, waterfalls, and birds we saw on our adventures and we can't wait to come back! Thank you for a terrific trip!

My husband and I took our four children (ages 11, 8, 5 and almost 2) and my mother-in-law (aged 60+) to explore Iceland on an 11-day Ring Road tour. Preeti was excellent in assessing our desire to see as much as possible, while being realistic as to what was possible given the ages of our crowd and the duration of our trip. The itinerary that she curated for us was excellent. The accommodations were fantastic -- cozy, spacious and conveniently located. Whenever an issue came up -- once with our rental car and with our accommodations in Reykjavik -- Preeti and her team (Pauline and Halldor) were quick to respond and followed-up until the issue was resolved, checking back-in with us to make sure we were satisfied. Communication through the app is easy and convenient. We had a great time and would definitely use kimkim again. We especially recommend horseback riding in Husavik with Madja at Saltvik Horse Stables (she could not be more attentive with my daughters, both beginner riders), Into the Glacier at Husafell (the entire team was excellent, although it is a long experience and younger children are likely to get cold and wet and miserable towards the end), and glacier hiking at Skaftafell with Icelandic Mountain Guides (Till was awesome, but note that this is a long hike and younger children may get tired towards the end). Too many great experiences to choose from -- we are exhausted in a good way!

Sortiria organized everything very well. Her suggestions about what to see and do when were excellent.

The car rental was excellent, and the enterprise agent was very helpful.

The hotels / Guesthouses were all good - the best room was the Stracta hotel. In general the hotels all had winter blankets, and for many the windows did not open very wide so we were quite hot given the weather. It would be great if hotels could use the "layering concept" that hikers use for their clothes when the plan the blankets for their beds.

We had a wonderful trip! The sights were amazing , the people so very nice, and the food delicious. Planning was stress free thanks to Preeti.

We asked for a custom trip with some out of the box requests but Kimkim delivered! They helped set up the perfect trip for us with accommodations meeting to exceeding expectations. All the tours went smoothly and when there were the tiniest of hiccups, they were there to help and answer questions. They also helped informed us when tours were altered. I enjoyed our hike in hopes to see an arctic fox with Stephanie, scooting around the westman islands, zodiaking through the icebergs, exploring the lava cave, investigating an ice cave, and all the little non-touristy spots. Overall kimkim’s service was superb and greatly aided in the smooth, once-in-a-lifetime trip. Thank you!

I wanted to take my son on a trip for graduation from Medical School. We decided on Iceland a few weeks before we went. I told Preeti what we wanted to do in Iceland for 7 days and she made it happen! The trip was great...a perfect mix of hiking, excursions and driving! Our last hike to Glymur Falls was especially memorable/challenging for me but after I crossed the log bridge, waded across the top of the falls, hiked straight down the rocky trail and lived to tell you that it was worth it as the views were spectacular! After that hike, we went to the Blue Lagoon and that was the end to a great trip! The stopping places each night were perfectly spaced to allow maximum sights each day. All of our accommodations were nice...some of the breakfasts were better than others. We enjoyed all the restaurants she recommended! Thank you for planning such a great trip for us!

We felt very lucky to have Preeti organize our trip because we wanted to join friends at the very last second. She managed to book us and find hotels close by and booked all the tours.

Every day we had something fun and special. The directions were clear and everything was planned to perfection.

All the tour operators were top knotch. I could write about our tour guides, all whom were knowledgeable and friendly and kind. Standouts were Steph at the Blue Ice Experience, David at Katlatrack, Adam and Luis at Adventure Vikings, and our guide at Vatnsheiller Cave Tours.

The hotels were all clean and comfortable. Hotel Tindastoll was like stepping back in time and very comfortable, Eidhus apartments were so pretty and comfortable with such a peaceful view, Hotel Grasteinn is a little gem by the airport but by far Hotel 1001 Nott made us wish we were staying a few more nights. Amazing hospitality, comfort and peacefulness. And the food and breakfast were delicious.

All in all it was an unforgettable vacation and will use Kimkim again. Preeti and her team did a fabulous job. Tak!!!

There are so many wonderful places to visit in Iceland, but to do it justice you need time. We had 17 days and it was hectic. Course, we didn't want to miss anything. Caroline certainly put a great itinerary together for us.

One of the regions I thought was exceptional was the Western Fjords, but everything was memorable. The northern regions of Akureyri and Lake Myvatn were also well catered.

We met people from all over the world and shared stories and experiences, and you always felt safe. Even leaving luggage in the car anywhere, without problems.

The western tip of the Reykjanes Peninsula (near the airport) is a must, as well as the more commonly visited places.

After years of doing my travel arrangements all on my own, I decided to trust a travel agent again, for a trip to Iceland that I was organizing as a birthday gift to my husband and had to be just perfect in every way.
Entrusting Kimkim and their local specialist Preeti was the best decision I ever made! Massive time saver, not a single problem or hiccup, and all the choices they made - bookings, itinerary, recommendations, - everything was perfectly tailored to my requirements, individual interests and circumstances.
Very quick response, great professionalism and customer care. Warmly recommended!

Preeti took the info we gave her on what we wanted to do and see and designed a great vacation for my family I will recommend her to all my friends that want to experience the wonderful place called Iceland