Kimkim Trip Reviews for Iceland

4.8
Based on 895 ratings
Read 895 verified reviews by travelers who booked their trip to Iceland on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Outstanding Specialist!
Iceland | Aug 23 - Sep 1, 2024

Sam
Sam O.
Atlanta, GA | Reviewed on Sep 02, 2024
Adam was an outstanding specialist! very proactive, available anytime and well knowledeable of Iceland. We had a great time in Iceland doing the 10 day ring road! Read more

Adam was an outstanding specialist! very proactive, available anytime and well knowledeable of Iceland. We had a great time in Iceland doing the 10 day ring road!

Hotel Review
City Center Hotel
Reykjavik

Front desk service can be bit inconsistent .... Although it is in the center of everything ...very noisy at night to sleep. windows need to be sound proof... partying can go on until 5am. Parking is an hassle, need to 6-7 blocks o find overnight parking. City of Reykjavik parking enforcement is predatory and ticket for even a few minutes of parking to unload luggage (be careful)...

Authenticity & Character
Nice modern hotel with good facilities and close to everything/
Location
Sound proof window, temprary parking for guests to unload... consistentant service at the front desk.
Staff
Some are excellent and others were totally unhelpful and mis-informing.
Cleanliness & Comfort
Clean hotel...
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Sep 02, 2024

Thanks Sam! I'm happy that you had a great time in Iceland. Next time I'll try to order the Northern Lights for you :)

Amazing Iceland Road Trip
Iceland | Aug 18 - Aug 23, 2024

S
Sandra C.
Kansas City, MO | Reviewed on Aug 30, 2024
My husband and I recently returned from a road trip to Iceland and it could not have been better! KimKim Travel and Adam, our tour designer, took care of everything from start to finish. Adam tailored the trip to our timeframe and interests. He patiently answered all of our questions. The itinerary included well known stops, as well as “hidden gems.” We ate at local restaurants and stayed at amazing hotels, with delicious breakfasts. KimKim (Adam) made travel planning simple and... Read more

My husband and I recently returned from a road trip to Iceland and it could not have been better!

KimKim Travel and Adam, our tour designer, took care of everything from start to finish. Adam tailored the trip to our timeframe and interests. He patiently answered all of our questions. The itinerary included well known stops, as well as “hidden gems.” We ate at local restaurants and stayed at amazing hotels, with delicious breakfasts.

KimKim (Adam) made travel planning simple and stress-free. They made us feel like we had relatives in Iceland! Thank you!!

Hotel Reviews
Hotel Borg by Keahotels
Reykjavik

Beautiful hotel with amazing location! Walking distance to lots of restaurants and shops.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Höfn
Hofn

Excellent location! Delicious breakfast! Clean and comfy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hótel Kría
Vík

Our favorite hotel with amazing location! Beautiful hotel; delicious breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Fludir
Fludir

Beautiful hotel close to Secret Lagoon. Excellent breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aurora Hotel at Reykjavik-Keflavik Airport Terminal KEF
Reykjanesbær

Excellent location within walking distance to airport. Comfortable rooms, friendly staff.

Authenticity & Character
Location
Staff
Breakfast staff were welcoming and friendly!
Cleanliness & Comfort
Activity Reviews
Sky Lagoon
Iceland

Our favorite lagoon! Beautiful!!! Everything about it was perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
The Secret Lagoon
Iceland

Beautiful lagoon! Made our trip special!!

Quality of Experience
Guides, Drivers and Staff
Transport
Blue Lagoon
Iceland

Amazing lagoon!! Made our trip special.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 30, 2024

Thanks for your beautiful review Sandy! Although you didn't have a lot of time in Iceland, I think we came up with a plan together that allowed you to make the most of your time. It was a pleasure to cooperate with you!

Adam

Kim Kim made our Iceland trip planning easy and our trip unforgettable!
Iceland | Aug 11 - Aug 17, 2024

Rebecca
Rebecca G.
Mamaroneck, NY | Reviewed on Aug 27, 2024
This is my second time working with Kim Kim to plan an overseas trip and the service and my local travel coordinator Gummi again exceeded our expectations. Gummi was super knowledgeable about both typical and off the beaten path excursions and planned a great itinerary for us based on our preferences. He was very responsive to our needs - before and during travel. Gummi secured all of our accommodations (combo of hotels and air bnbs) and excursions and also offered a ton of restaurant... Read more

This is my second time working with Kim Kim to plan an overseas trip and the service and my local travel coordinator Gummi again exceeded our expectations.

Gummi was super knowledgeable about both typical and off the beaten path excursions and planned a great itinerary for us based on our preferences. He was very responsive to our needs - before and during travel. Gummi secured all of our accommodations (combo of hotels and air bnbs) and excursions and also offered a ton of restaurant recommendations. All were amazing!!

Iceland was an outsiders/travelers dream. And working with Kim Kim allowed us to quickly plan a custom, unforgettable vacation! I love how they can accommodate a mix of low, mid and high end budgets and preferences and the local knowledge of the travel coordinators is a huge plus. Their travel coordinators are intimately familiar with the locations you are visiting.

Activity Review
Reykjavík Food Walk
Reykjavík Food Walk
Iceland

A lot of fun, excellent guide, highly recommend!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Nov 29, 2024

Thank you for the kind words Rebecca. I'm glad to hear you were happy with the trip ☺️
We always aim to deliver only the best service.
I do hope we'll see you again soon!

All the best
Gummi

I did not feel Eric was as easy to work with ...
Iceland | Aug 7 - Aug 16, 2024

Lenna
Lenna P.
Newark, NJ | Reviewed on Aug 25, 2024
I did not feel Eric was as easy to work with as Mar who I was working with at the same time planning the first part of the trip in Norway. I found Eric’s 100% reliance on technology, specifically google maps, and not providing a backup - specifically names or addresses prohibited me from experiencing as much as I would have hoped. At one point google maps completely failed - I was in my way to a planned and paid for experience car and it told me to do u-turn. It was unable to course... Read more

I did not feel Eric was as easy to work with as Mar who I was working with at the same time planning the first part of the trip in Norway.

I found Eric’s 100% reliance on technology, specifically google maps, and not providing a backup - specifically names or addresses prohibited me from experiencing as much as I would have hoped.

At one point google maps completely failed - I was in my way to a planned and paid for experience car and it told me to do u-turn. It was unable to course correct and I missed the 5 hour glacier hike (I would like to discuss a refund for that please).

The few links I tried for the optional additional activities either did not work at all for me, or I were things I tried too late since I was too far away. Had his directions been more clear, such as where within the route the add one made sense, I could and would have seen and done far more.

When food options s are far away, it would have been appreciated if that could have been shared up front. One night we were left with no option for food other than a gas station. Finally at one location the itinerary said breakfast was included, but it made no sense to me so I sent a note asking - granted it was late. I received a response well after we had left and while food was supposed to be delivered for breakfast (makes no sense to me since food preferences were not asked) we had a long drive ahead and left before that happened (between 7:30 and 8 am).

Overall I enjoyed Iceland but know that I missed a lot that I did not have to miss. So I am disappointed but still enjoyed the trip

Activity Reviews
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

This was absolutely fantastic and Avi was an amazing guide. I would so highly recommend this activity!!!

Quality of Experience
It was an easy hike and gave a fantastic experience for all
Guides, Drivers and Staff
Avi was fantastic!
Transport
It did the job but was only ok
The Geothermal Vok Baths
The Geothermal Vok Baths
Iceland

This was a lovely experience at the end of the day. The facilities were clean and it was lovelt

Quality of Experience
Whale Watching in Akureyri
Whale Watching in Akureyri
Iceland

The crew was absolutely fabulous and constantly made sure we knew that their focus was not disturbing the whales.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024
Hi Lenna,
Thank you for your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. The details you've shared are important and will help us improve our services.
Regarding the food options, I’d like to clarify that we provided daily recommendations in advance, along with a note encouraging meal planning, particularly for remote areas. As noted, in Iceland’s high season, a lack of planning can indeed lead to limited dining options. I’m also sorry to hear about... Read more

Hi Lenna,
Thank you for your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. The details you've shared are important and will help us improve our services.

Regarding the food options, I’d like to clarify that we provided daily recommendations in advance, along with a note encouraging meal planning, particularly for remote areas. As noted, in Iceland’s high season, a lack of planning can indeed lead to limited dining options.

I’m also sorry to hear about the difficulties you faced with Google Maps. During the planning phase, I mentioned we would provide detailed, day-by-day driving maps designed to work smoothly on mobile devices using the Google Maps application. We have so far seen great success with these among travelers of all ages. My team and I were ready to assist with any issues you encountered, but we were only informed of the troubles at the end of each day, which limited our ability to help in real-time.

A similar situation occurred with the missed breakfast – we were only informed hours after the fact, and no direct contact was made with the property to resolve it sooner.

In retrospect, I'm of the opinion that a more thorough review of the Final Trip Plan - which had been in your hands for six months - might have led to a smoother experience during your trip. During that time, no questions or concerns were raised regarding links, directions, or other logistical details, and we only started hearing about them once you were already in Iceland, thus severely limiting our ability to aid you.

That said, I’m glad you enjoyed Iceland overall, and I'd like to thank you again for bringing these concerns to our attention.

All the best,
Èric

Excellent trip planning by Eric!
Iceland | Aug 8 - Aug 14, 2024

Garth
Garth R.
Frederick, MD | Reviewed on Aug 21, 2024
Excellent communication, Eric followed our outline and provided great suggestions for optional activities. All reservations came through perfectly without a hitch. Read more

Excellent communication, Eric followed our outline and provided great suggestions for optional activities. All reservations came through perfectly without a hitch.

Activity Review
Sky Lagoon
Iceland

Beautiful location, soothing clear waters. Infinity-like pook looking out to the North Atlantic Ocean. Walk up bar a nice feature as is the extra option of the mineral mask, salt scrub. I liked this venue more than the Blue Lagoon. Locker rooms well designed.

Quality of Experience
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Garth!

Thank you so much for your kind words! Panning this trip together was a really pleasant and straightforward experience, and I'm glad to hear it translated into an memorable voyage for you and your family.

All the best,
Èric

We had a great time. Veronika listen carefull...
Iceland | Aug 12 - Aug 18, 2024

Timothy
Timothy D.
Ashburn, VA | Reviewed on Aug 19, 2024
We had a great time. Veronika listen carefully to requests and plan to trip that was just our pace. We got to see lots of stuff without wearing the kids out too much. A personal favorite was the ice cave tour with Federico. He was funny, knowledgeableand fun and we had a great time learning about glaciers. We really enjoyed our time in Vik. It was a beautiful little town and it was nice too stay in the same room for two nights in a row. Restaurants and supermarket were very close to our... Read more

We had a great time. Veronika listen carefully to requests and plan to trip that was just our pace. We got to see lots of stuff without wearing the kids out too much. A personal favorite was the ice cave tour with Federico. He was funny, knowledgeableand fun and we had a great time learning about glaciers.

We really enjoyed our time in Vik. It was a beautiful little town and it was nice too stay in the same room for two nights in a row. Restaurants and supermarket were very close to our room, so it was easy to pick up extra food etc.

For us, there was just enough hiking to keep things fun and interesting without wearing us out on any particular day. Hotel accommodations were what we expected in the free breakfast each morning was nice.

Rental car was easy and convenient and Veronica was accessible when we needed her.

Hotel Review
Hotel Vík í Mýrdal
Vík

Spacious room and its convenient to local restaurants in supermarkets.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Katla Ice Cave
Katla Ice Cave
Iceland

Federico was tons of fun and informative. He's very knowledgeable about glaciers and kept the trip educational and exciting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Veronika Turskytė
Veronika
Veronika Turskytė
Local specialist in Iceland | Replied on Aug 19, 2024

Dear Timothy,

Thank you so much for your kind review! I'm glad you enjoyed your stay in Vik and that everything, from the hiking to the hotel accommodations, met your expectations.

Thanks again for sharing your experience, and I hope to welcome you and your family on another adventure soon!

Best,
Veronika

Valuable service - highly recommend!
Iceland | Aug 8 - Aug 16, 2024

Marcia
Marcia R.
Canada | Reviewed on Aug 18, 2024
We just returned home from the most phenomenal adventure in Iceland, and cannot thank our specialist Eric enough for crafting such a jam-packed, memorable itinerary for our family! Eric took all our must see spots and built a trip that was not only logistically efficient, but also delivered all the highlights within the timeframe we had available. I have built many travel itineraries over the years and can confidently say, there is no way I could have come up with an equivalent experience on... Read more

We just returned home from the most phenomenal adventure in Iceland, and cannot thank our specialist Eric enough for crafting such a jam-packed, memorable itinerary for our family! Eric took all our must see spots and built a trip that was not only logistically efficient, but also delivered all the highlights within the timeframe we had available. I have built many travel itineraries over the years and can confidently say, there is no way I could have come up with an equivalent experience on my own. The first hand knowledge and insight Eric shared, his prompt responses to all our questions as we approached our departure date, and the tours & accommodations he recommended and booked were perfect. With the countless travel blogs & social media groups online, attempting to build a personalized, self-guided itinerary is incredibly overwhelming & time consuming. The service Eric provided made this process both easy & enjoyable, and saved us so much time & stress. Having just experienced the highlights of Iceland, we can sincerely say, our itinerary delivered the most incredible, memorable experience for our family - there isn't a thing I'd change about the trip Eric built - so thank you Eric!!

Activity Reviews
Blue Lagoon
Blue Lagoon
Iceland

The Blue Lagoon was an incredible experience. The geothermal waters were so relaxing, and the setting was just beautiful. The kids had a blast, and it was a great way to start our trip. It was a bit pricey, but totally worth it for the unique experience.

Kayaking tour under Mount Kirkjufell
Iceland

We loved the kayaking tour under Mount Kirkjufell. The scenery was stunning, and being on the water gave us a unique perspective of the iconic mountain. It felt intimate and less touristy, which we really appreciated.

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Marcia!

Thank you so much for your kind words and for these gorgeous pictures! I’m thrilled to hear that you had such a phenomenal adventure in Iceland with your beautiful family, and that the itinerary I crafted delivered everything you had hoped for. It was a pleasure working with you to bring your must-see spots to life, and I’m glad the trip was both efficient and memorable. Your feedback means a lot, and I’m so happy I could help make your Iceland experience truly unforgettable! :-)

All the best,
Èric

Group tours are great as well as exploring by car
Iceland | Jul 31 - Aug 7, 2024

Randi
Randi B.
Manhattan, NY | Reviewed on Aug 17, 2024
Both the Golden Circle tour and the Fire and Ice tour were informative and well planned. Thy were run by Hidden Iceland. The Reykjavik Food and Culture tour was also very good. Driving in Iceland is super easy, and Eva gave us all of our map coordinates, which was very helpful. Read more

Both the Golden Circle tour and the Fire and Ice tour were informative and well planned. Thy were run by Hidden Iceland. The Reykjavik Food and Culture tour was also very good. Driving in Iceland is super easy, and Eva gave us all of our map coordinates, which was very helpful.

Hotel Reviews
Hotel Odinsve
Reykjavik

The location is perfect! Right in the center of a residential and tourist friendly section of Reykjavik. We walked to everything! The bus stop for our tours was right up the street. Plenty of cafes, coffee shops, and shops nearby. We stayed here for 3 nights at the beginning of our trip. We were not happy with the room we were given. It was old and drab, with a very small bathroom and stall shower. We stayed again the last night of our trip and were pleasantly surprised to get a much nicer and updated room and bathroom. I would definitely request a newer, renovated room! The buffet breakfast was fine, but they seemed understaffed, because the food platters were often empty and we had to ask them to put out more food.

Authenticity & Character
The rooms are very bare. Maybe add some artwork and comfortable seating.
Location
Staff
Most were helpful. One was not very friendly when we arrived after an overnight flight and inquired about a check in earlier than 3:00.
Cleanliness & Comfort
We had a very small and sparse room and bathroom. Not very comfortable. Room 201. The hotel should charge less for this room. The beds were comfortable.
Fosshotel Stykkishólmur
Stykkishólmur

We loved this hotel! The front desk staff was very helpful and friendly. The rooms were spacious and comfortable. The breakfast buffet was plentiful, and the staff in the restaurant was very attentive. Our dinner here was also excellent. We enjoyed the happy hour as well! We liked being able to walk to everything in town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Reykjavík Culture and Food Walk Tour
Reykjavík Culture and Food Walk Tour
Reykjavík

The meeting spot was easy to walk to. We went to 5 different spots and tried many different dishes. Our guide, Jenny, was entertaining and informative. Highly recommend.

Quality of Experience
Food
Guides, Drivers and Staff
GOLDEN CIRCLE: PLATINUM TOUR
GOLDEN CIRCLE: PLATINUM TOUR
Reykjavík

Enjoyed all activities on this tour! Secret Lagoon was peaceful and rejuvenating. Tomato farm was educational and lunch was yummy. Gulfoss waterfall was unbelievable. Our tour guide wasn’t as informative as I would have liked, but otherwise it was a great tour.

Quality of Experience
Guides, Drivers and Staff
Guide wasn’t as informative as I had hoped
Transport
Very comfortable and new tour busses.
South Coast — Fire & Ice Tour | Small group
South Coast — Fire & Ice Tour | Small group
Reykjavík

This tour guide provided a lot of information which was very helpful. He drove carefully through some difficult weather. Black sand beach was super windy and rainy, but we persevered! Lava show was cool, and our guide wisely had us order our lunch before the show so it would be ready when the show was over. It was great to have an experienced guide who could be sure everything ran smoothly!

Quality of Experience
Guides, Drivers and Staff
Transport
Gerðuberg Basalt Cliffs
Gerðuberg Basalt Cliffs
Snæfellsnes Peninsula

This is a quick stop. Only do it if it is on your way to something else. We only stayed for a few minutes.

Quality of Experience
Vatnshellir Lava Cave Tour
Vatnshellir Lava Cave Tour
Snæfellsnes Peninsula

This lava cave was a cool experience. The guide was OK. not great. Be prepared to climb up and down some steep steps and be deep underground. Also wear sturdy shoes. Don’t go if you are claustrophobic!

Quality of Experience
Guides, Drivers and Staff
Deildartunguhver
Deildartunguhver
Iceland

Small area to view. Not a lot to see or do here after you view the hot spring area, which takes about 5 minutes. The best surprise was the Krauma Day Spa which is on site. We had a lovely lunch in the restaurant there. Unfortunately, we were not aware of the spa ahead of time so we didn’t take advantage of the soaking pools.

Quality of Experience
Quality of Experience
Local specialist: Eva Sigurðardóttir

Amazing Trip to the land of Ice and Fire
Iceland | Aug 6 - Aug 14, 2024

J
Jesse R.
Iselin, NJ | Reviewed on Aug 16, 2024
The Trip was fantastic. The sites and food recommendation was spot on. We loved how everything was planned out each day. Especially since we did a lot of driving, so it was great to have a pre loaded itinerary with google maps. There was a lot of information that our guide gave us with regards to the sites and restaurants. We had total freedom to pick and choose where we went and what we saw. the tours were very fun and the local guides were so nice and accommodating. Read more

The Trip was fantastic. The sites and food recommendation was spot on. We loved how everything was planned out each day. Especially since we did a lot of driving, so it was great to have a pre loaded itinerary with google maps. There was a lot of information that our guide gave us with regards to the sites and restaurants. We had total freedom to pick and choose where we went and what we saw. the tours were very fun and the local guides were so nice and accommodating.

Hotel Reviews
Hótel Klaustur
Kirkjubæjarklaustur

clean and comfy

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skuggi Hotel Reykjavík by Keahotels
Reykjavík

Great Hotel. Clean and comfy. Breakfast was ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fosshotel Stykkishólmur
Stykkishólmur

Very nice hotel. Clean and amazing breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel South Coast
Selfoss

Clean and comfy

Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Blue Lagoon
Blue Lagoon
Iceland

very relaxing and staff were very nice. Love how quiet it is.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatnshellir lava cave tour
Vatnshellir lava cave tour
Iceland

Very cool and guide was very funny

Quality of Experience
Guides, Drivers and Staff
Transport
Rye Bread tour (Geothermal bakery)
Iceland

delicious !

Quality of Experience
Guides, Drivers and Staff
Transport
Reykjavik Food Walk
Reykjavík

Got to experience some cool restaurants and food. One stop was a hotdog. Could of had something else there since thats so easy to get . Other than that our guide was great and food was delicious.

Quality of Experience
Guides, Drivers and Staff
Transport
Silfra Snorkeling
Silfra Snorkeling
Iceland

Great guide and staff. Wish it was longer. really cool experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland

Great hike with amazing scenery. wasnt really a cave tour. More of a glacier hike. We went in a tunnel of ice for like 5 seconds. Still great to see.

Quality of Experience
Guides, Drivers and Staff
Transport
Puffin watching tour at the Ingolfshofdi cape
Puffin watching tour at the Ingolfshofdi cape
Iceland

Scenery was surreal. Got really close to the puffin. I wish i had my professional camera.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Aug 20, 2024

I am happy you had a great time here! It was my pleasure working with you!

Best regards,
Rinolda

10 Days in Iceland - Golden Circle - Motorhome
Iceland | Aug 1 - Aug 10, 2024

Stephan
Stephan S.
Canada | Reviewed on Aug 11, 2024
We chose to use KimKim's services to simplify all the bookings and planning of our 10-day motorhome trip. We did the complete tour of the country, the Golden Circle. Guðmundur Óli (Gummi) was very efficient in preparing the perfect itinerary for these 10 days. He showed us the most beautiful and interesting places in this magnificent country of fire and ice. All the reservations for the campsites were respected. Note that some campsites do not accept reservations but it was easy for us... Read more

We chose to use KimKim's services to simplify all the bookings and planning of our 10-day motorhome trip. We did the complete tour of the country, the Golden Circle.

Guðmundur Óli (Gummi) was very efficient in preparing the perfect itinerary for these 10 days. He showed us the most beautiful and interesting places in this magnificent country of fire and ice.

All the reservations for the campsites were respected. Note that some campsites do not accept reservations but it was easy for us to find a site with electricity each evening.

The only downside of this trip was that of the motorhome rental company, Europcar. We had poor service and they delivered us an uncleaned vehicle. Fortunately, the manager, who heard about this problem, compensated us for the inconvenience.

Throughout the trip, Gummi was a great support to us and was always available. I highly recommend the services of KimKim and Gummi.

Activity Review
The Secret Lagoon
The Secret Lagoon
Iceland

Great place. Not as beautiful as we expected but relaxing. Clean place.

Quality of Experience
Guides, Drivers and Staff
Transport
Got there in our motorhome.
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 11, 2024

Hi Stephan
Thank you for the kind review.
Oh boy did the motorhome rental company test our nerves. I know it doesn't change anything for you, but rest assured we will not be doing business with them again.
I am happy they reached some kind of agreement with you in the end though, but they are not up to the level of professional standards we want to uphold.
I am glad that everything else went ok and I hope we'll see you in Iceland soon again :)

Ring Road self-drive Scenery Spectacular!
Iceland | Jul 23 - Aug 3, 2024

D
Dee B.
Australia | Reviewed on Aug 11, 2024
We did a 12 day/11-night self-drive trip around Iceland. Overall, it was an amazing experience in a country where the scenery is so truly spectacular - just when you think you've seen the most magnificent vista, you turn the corner and the next is even better! Over 10,000 waterfalls, 130 volcanoes, vivid blue glaciers, black beaches littered with sparkling icebergs, rugged lava fields, spouting geysers, steaming geothermal pools, whales, puffins, artic horses ... the visual variety was... Read more

We did a 12 day/11-night self-drive trip around Iceland. Overall, it was an amazing experience in a country where the scenery is so truly spectacular - just when you think you've seen the most magnificent vista, you turn the corner and the next is even better! Over 10,000 waterfalls, 130 volcanoes, vivid blue glaciers, black beaches littered with sparkling icebergs, rugged lava fields, spouting geysers, steaming geothermal pools, whales, puffins, artic horses ... the visual variety was astounding! Each place of special interest was usually well signposted, and we did many beautiful self-guided hikes. (Beware that most tourist spot carparks require payment)
Our particular highlights were a Glacier hike, Fjallsárlón Glacier overnight adventure and zodiac tour, Puffin watching on the East Coast and Sky Lagoon thermal baths.
We hired a Kia hybrid Sportwagon which was comfy, roomy and economical but there were a few roads we couldn't explore because we did not have a FWD.
We also paid for the "medium band" priced accommodation level and 3 of our 8 guesthouse/hotels were a bit disappointing in terms of standard (only 2 star and clean but very basic). Food and wine in Iceland is very expensive but having said that our final "splurge dinner" in a Michelin star restaurant in Reykjavik was relatively great value!

Activity Reviews
Activity options for North West Iceland & Akureyri
Activity options for North West Iceland & Akureyri
Iceland

Make sure you visit Hverfjall crater Godafoss after leaving Myvatn. Akureyri a nice town to visit - good shops and cafes and lovely Botanical gardens

Quality of Experience
Activity options for the Golden Circle
Activity options for the Golden Circle
Iceland

Reykjadalur Valley is a lovely walk not far from The Greenhouse hotel where we stayed, but it is a 7km hike for the carpark and quite steep. Don't bother visiting gyesir/geothermal park in Hveragerdi. Not worth it. But their bread is worth trying!

Quality of Experience
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

Amazing experience walking on a glacier complete with harness and crampons. Excellent guide too.

Quality of Experience
Guides, Drivers and Staff
Jokulsarlon glacier lagoon zodiac boat tour
Jokulsarlon glacier lagoon zodiac boat tour
Iceland

WE did the Fjallsarlon zodiac tour instead which was fabulous and much less busy and less touristy than Jokulsarlon . You can still see a lot of the later by driving there and viewing from the roadside.

Quality of Experience
Guides, Drivers and Staff
Myvatn Nature Baths
Myvatn Nature Baths
Lake Mývatn

Very crowded even in the evening. Water is milky and black gravel bottom to the pools. Freezing getting from change rooms to the pools

Quality of Experience
Activity options for Lake Myvatn & Husavik
Activity options for Lake Myvatn & Husavik
Iceland

The diamond circle in the north is a must. Whale watching tour from Husavik was great, as was a visit to the Whale Museum there. Dettifoss and Asbyrgi Canyon were fantastic

Quality of Experience
Activity options for Snaefellsnes
Activity options for Snaefellsnes
Iceland

Long drive around this peninsula and roads rough and lots of potholes. 4WD preferable if plan to go here. Can't get to Beserkjahruan or Snaefellsjokull without risking Tyre blow out - need 4WD. Kirkjufell and kirkufellfoss majestic

Sky Lagoon
Iceland

Magnificent experience. beautiful pools with great views

Quality of Experience
Activity options for Reykjavik
Activity options for Reykjavik
Iceland

Loved Reykjavik architecture and food scene

Local specialist: Othman A

Best decision I've ever made!
Iceland | Aug 4 - Aug 9, 2024

Candy
Candy E.
Brookhaven, GA | Reviewed on Aug 10, 2024
The golden circle was wonderful. Loved the stops & our guide, Sara, was sweet and knowledgeable. Food tour was super cool introduction to city. The south coast tour was incredible, the glacier hike was the coolest thing we've ever done 10/10. Driver, Stefan, was funny & authentic Icelander. We did so much in the short amount of time we were there & it was great that everything was set up for us. Very very fun & just makes us want to go back & explore different areas of this amazing country.... Read more

The golden circle was wonderful. Loved the stops & our guide, Sara, was sweet and knowledgeable. Food tour was super cool introduction to city. The south coast tour was incredible, the glacier hike was the coolest thing we've ever done 10/10. Driver, Stefan, was funny & authentic Icelander. We did so much in the short amount of time we were there & it was great that everything was set up for us. Very very fun & just makes us want to go back & explore different areas of this amazing country. Thanks so much for making it happen!

Activity Reviews
Food Walking Tour
Food Walking Tour
Reykjavík

The best introduction to the sights & delights of reykjavik. So much fun!

Quality of Experience
Food
Lamb stew,hotdogs, cod dish
Guides, Drivers and Staff
Transport
Walking tour
Golden Circle on small group tours
Golden Circle on small group tours
Reykjavík

Beautiful sights, interesting history, cute cow Cafe & wonderful tomato farm.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
South Coast  on small group tour - Day 1
South Coast on small group tour - Day 1
Skaftafell

So cool! The entire coast is beautiful! Adorable guesthouse & glacier hike was life-changing.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Reykjavík Puffin Watching
Reykjavík Puffin Watching
Reykjavík

So many Puffins! So cool!

Quality of Experience
Guides, Drivers and Staff
Transport
Boat tour among the icebergs and back to Reykjavik - Day 2
Boat tour among the icebergs and back to Reykjavik - Day 2
Skaftafell

Very cool experience!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Aug 21, 2024

Thank you dear Candy for the beautiful review you wrote to let us know you had the best time in Iceland.
it has been a pleasure to help you plan such an adventure and I hope to have you back here again very soon, to discover and explore the rest!

Hugs to both of you,
Emanuela

Adam”s expertise helped make this our best vacation yet!
Iceland | Jul 28 - Aug 3, 2024

Linda
Linda M.
Newark, NJ | Reviewed on Aug 10, 2024
Adam did a great job planning our trip to Iceland, he included lots of options and was very knowledgeable about the country. He was sensitive the dietary needs of our daughter and selected activities that kept our kids (13 and 15) engaged and happy. The excursions kept smiles on our teens faces from the time we landed until we left. The Ice cave tour and hiking were particular favorites for our crew! We would absolutely use Kimkim again!!! Read more

Adam did a great job planning our trip to Iceland, he included lots of options and was very knowledgeable about the country. He was sensitive the dietary needs of our daughter and selected activities that kept our kids (13 and 15) engaged and happy. The excursions kept smiles on our teens faces from the time we landed until we left. The Ice cave tour and hiking were particular favorites for our crew! We would absolutely use Kimkim again!!!

Hotel Reviews
Hotel South Coast
Selfoss

This was a nice hotel, rooms are tight and very hot, otherwise a nice stay.

Authenticity & Character
Location
Very convenient to dinner options
Staff
Cleanliness & Comfort
It was comfortable just very warm in the rooms.
Hótel Klaustur
Kirkjubæjarklaustur

This is a great hotel but people should be aware that this is a remote location. Lovely hotel though!

Authenticity & Character
Location
Very convenient for activities in the area. Not a lot near by so the resatuarant was important and food was good.
Staff
Staff was incredibly friendly and knowledgeable about the area.
Cleanliness & Comfort
Rooms were very nice, definitely a favorite.
Hótel Dyrhólaey
Vik I Myrdal

Wasn’t high on my list, it was horrible weather during our stylat, I’m sure the views are incredible based on the location. Hotel was in need of updating but was clean. Staff was friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Frón
Reykjavík

Great central location in Reykjavik! We stayed in an apartment in the back building and this was awesome for our family of 4.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Great place, breakfast lacked options we had become accustomed to in other hotels during our trip.
Activity Reviews
The Cave People Museum
Iceland

I think the tour guide was quite knowledgeable and provided a lot of information. It was really neat to see. You should note that there is not anything substantial to eat or drink there. Part of the tour was in a back room where the guide shut the door and about 8 of us were standing there in pitch black while he told a few scary stories for a bit. Just might not be the best for kids or people who may be a bit on edge by that.

Quality of Experience
Guides, Drivers and Staff
Rye Bread tour (Geothermal bakery)
Iceland

This was a cool experience! A neat intro to the science behind geothermal and fun to eat bread from the earth!

Quality of Experience
Guides, Drivers and Staff
Katla Ice Cave Tour
Iceland

This was a highlight! It was an incredible experience!!! So cool to get off the main roads and be part of the landscape.

Quality of Experience
Guides, Drivers and Staff
I thought our guide was good, he wasn’t the most knowledgeable but still did a great job!
Transport
Fjallsarlon glacier lagoon zodiac boat tour
Iceland

Such an interesting experience!! Definitely worth it, neat to see glaciers up close and understand calving and rotation. So cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Horse riding tour
Horse riding tour
Iceland

This was a lot of fun! Kids loved it and it was neat to ride in Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 10, 2024

Thank you very much for the kind review, Linda. I'm glad you had a great time in Iceland, and I hope you'll come back soon!

Amazing, memorable, almost unreal. What a beautiful country!
Iceland | Jul 31 - Aug 7, 2024

S
Susan H.
Denver, CO | Reviewed on Aug 09, 2024
We have always wanted to see Iceland and it did not disappoint. Of course it rained, a lot, we made (navigation) mistakes, it's expensive and all that, but the place is just so breath takingly beautiful! Guðmundur did an amazing job planning our trip and when things went not quite right he was immediately available to replan and recover. I hope we can visit again. What an amazing country!! Read more

We have always wanted to see Iceland and it did not disappoint. Of course it rained, a lot, we made (navigation) mistakes, it's expensive and all that, but the place is just so breath takingly beautiful! Guðmundur did an amazing job planning our trip and when things went not quite right he was immediately available to replan and recover. I hope we can visit again. What an amazing country!!

Activity Review
Katla Ice Cave
Katla Ice Cave
Iceland

Don't use Google Maps to get to this destination. Instead use the route Kimkim gives. Otherwise you might be ~45 minutes in the mountains and not where you need to be.

Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 11, 2024

Thank you for the kind words Susan.
It makes me happy to know you were happy with the trip, despite the rain haha.
I hope we'll see you in Iceland soon again! :)

Gummi

Rinolda put together a great itinerary for us...
Iceland | Aug 2 - Aug 6, 2024

Henry
Henry W.
Seattle, WA | Reviewed on Aug 09, 2024

Rinolda put together a great itinerary for us!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Aug 20, 2024

Hi Henry!

Thanks for beautiful words, it was my pleasure!

The BEST way to see Iceland
Iceland | Jul 11 - Jul 23, 2024

Kris
Kris D.
Dallas, TX | Reviewed on Aug 08, 2024

Adam was amazing to work with and so helpful in customizing our trip. We asked to see puffins and we must have seen 20,000! There are so many hidden places to see in Iceland I can’t imagine any other way to find them all.

Local specialist: Adam Warszawski
Adam
Adam Warszawski
Local specialist in Poland / Iceland | Replied on Aug 08, 2024

I'm glad you enjoyed Iceland, Kris! There's nothing more important to us than happy travelers. Thank you for the beautiful review, and I hope that one day you'll return to the Land of Fire and Ice!

Rinolda planned an amazing trip for our famil...
Iceland | Jul 24 - Aug 1, 2024

Kinsey
Kinsey S.
Billingsley, AL | Reviewed on Aug 08, 2024

Rinolda planned an amazing trip for our family. Everything was perfect - lodging, sites, food recommendations - everything. We will definitely use KimKim again in our travels and when we return to Iceland. We loved it!

Local specialist: Rinolda J
Rinolda
Rinolda J
Local specialist in Iceland | Replied on Aug 20, 2024

Hi Kinsey,

It was my pleasure working with you! I am glad you fell in love with Iceland!

Father / Son 8 day Iceland Trio - Our guide G...
Iceland | Jul 27 - Aug 3, 2024

robert
robert s.
Newark, NJ | Reviewed on Aug 04, 2024
Father / Son 8 day Iceland Trio - Our guide Gunmi was amazing start to finish. From our first contact where my son and I described the kind of vacation we liked (and what we didn’t) Gummi listened and helped design an itinerary perfectly. During our trip Gummi stayed in touch with us, let us know about road closures, helped us find alt activities on the fly (we had an urge to rent E-bikes) and communicated to the last. Iceland is daunting wirh so many names, places and sights but... Read more

Father / Son 8 day Iceland Trio - Our guide Gunmi was amazing start to finish. From our first contact where my son and I described the kind of vacation we liked (and what we didn’t) Gummi listened and helped design an itinerary perfectly. During our trip Gummi stayed in touch with us, let us know about road closures, helped us find alt activities on the fly (we had an urge to rent E-bikes) and communicated to the last.

Iceland is daunting wirh so many names, places and sights but Kimkim’a organization was perfect. We never missed a turn or a were unprepared for a day and each day can be significantly different.

Overall, one of our top trips, we can’t say enough positive things about the planning, the guide or the trip.

Hotel Reviews
Fosshotel Lind
Reykjavík

Front desk not very helpful or welcoming. Location is meh.

Authenticity & Character
Lacked activated common area.
Location
Staff
Cleanliness & Comfort
Fosshótel Reykholt
Reykholt

Super friendly staff, nice common area and public space larger rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Landhotel
Hella
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Laki
Kirkjubæjarklaustur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are a bit small.
CenterHotel Plaza
Reykjavík
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Katla Ice Cave
Katla Ice Cave
Iceland
Quality of Experience
Guides, Drivers and Staff
Transport
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Lunar Landscapes & Healing Waters – Blue Lagoon Immersion
Iceland
Quality of Experience
Guides, Drivers and Staff
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Silfra Snorkeling – Dive Between Continents in Crystal Clear Waters
Iceland

Worth the effort. It can appear intimidating it it’s really well done and coaches.

Quality of Experience
Guides, Drivers and Staff
Lava Cave Explorer Tour
Lava Cave Explorer Tour
Iceland

Enjoyable. It’s a large group so took longer than we’d have liked having to wait for so many people of various walking abilities.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Guðmundur Pálmason
G
Guðmundur Pálmason
Local specialist in Iceland | Replied on Aug 04, 2024

Thank you so much for the kind review Robert. It makes me happy to read that the father/son trip went so well :)
All the best and hope to see you in Iceland soon again!

Gummi

I am glad Eric advised my wife and I to circu...
Iceland | Jul 9 - Jul 20, 2024

Edward
Edward J.
Iceland | Reviewed on Jul 27, 2024
I am glad Eric advised my wife and I to circumnavigate Iceland on the ring road from west to east, i.e. clockwise, because that gave us for the most part the best side of the narrow roads when navigating fjords, etc. My wife and I had a wonderful time, despite some typically rough Icelandic weather and trouble with our rental car, which stopped starting around Lake Myvtan. But Eric and Blue Rental Car had someone local on site in fifteen minutes and the issue (low key fob battery) was... Read more

I am glad Eric advised my wife and I to circumnavigate Iceland on the ring road from west to east, i.e. clockwise, because that gave us for the most part the best side of the narrow roads when navigating fjords, etc. My wife and I had a wonderful time, despite some typically rough Icelandic weather and trouble with our rental car, which stopped starting around Lake Myvtan. But Eric and Blue Rental Car had someone local on site in fifteen minutes and the issue (low key fob battery) was resolved quickly and cost us only maybe an hour total.

Eric’s plan was excellent, not overloading the driving—we did a full ring road circumnavigation—on any day and giving us lots of options plus the certain stops we asked for. That said, the daily driving plans were perhaps too precise about where we had to stop on each destination, so that at times if we didn’t go to the end of a parking lot, for example, the plan would not recognize our arrival and keep sending us back to it instead of moving on to the next stop. But we did figure out how to delete stops and it was not a big problem.

I would add to other folks contemplating a visit that the Golden Circle was the most disappointing part of our tour. Way too touristy and crowded. If you must limit yourself to that, skip Kerid Crater and Geyser and spend your time in Thingvellir National Park and Gladafoss and the Secret Lagoon!

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Edward!

I'm glad to hear my recommendation worked out well for you! 😊 We know Icelandic weather can be unpredictable year-round and how cars may fail unexpectedly, so we ensure rental car assistance is always available, and you can reach us anytime for help with any unexpected situations.

You're right about the Golden Circle—summer crowds can take away from the experience. Many travelers choose to spend just a short time at the most popular spots, and I think that's excellent advice you're sharing.

Thank you for the kind review and I wish you all the best!
Èric

Iceland Summer 2024
Iceland | Jul 19 - Jul 23, 2024

Kyra
Kyra B.
McMinnville, OR | Reviewed on Jul 26, 2024
Our trip to Iceland was amazing! Eric planned some great adventures for my husband and I! There was a good balance between time to relax and time to go sightseeing. All of the suggestions of places to see and how to navigate the island were great! Read more

Our trip to Iceland was amazing! Eric planned some great adventures for my husband and I! There was a good balance between time to relax and time to go sightseeing. All of the suggestions of places to see and how to navigate the island were great!

Activity Review
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was our favorite activity of the trip! Our hike guide was extremely knowledgable and we learned a lot about the glaciers of Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Kyra!

It was a pleasure helping you create a memorable Honeymoon for you and your husband, and it's great to hear you found our suggestions useful and the instructions to explore the island easy to follow :-)

All the best,
Èric

Why travelers love kimkim

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