Kimkim Trip Reviews for Italy

4.8
Based on 886 ratings
Read 886 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Alessia did an amazing job from the beginning...
Italy | Mar 13 - Mar 20, 2024

Katy
Katy V.
Granite Bay, CA | Reviewed on Mar 22, 2024
Alessia did an amazing job from the beginning. She had incredible insights into our planning of our trip to Italy, as well as executing everything she set up for us. All of our transportation, logistics, lodging, entertainment, and lining up all our museum/Duomo tickets was absolutely key in relieving our stress. Alessia was also available to us during our time in Italy when needed.
We have many highlights, but specifically our time in Venice was special because of our city tour with Monica...
Read more

Alessia did an amazing job from the beginning. She had incredible insights into our planning of our trip to Italy, as well as executing everything she set up for us. All of our transportation, logistics, lodging, entertainment, and lining up all our museum/Duomo tickets was absolutely key in relieving our stress. Alessia was also available to us during our time in Italy when needed.
We have many highlights, but specifically our time in Venice was special because of our city tour with Monica who gave us incredible history of the city and of Antonio Vivaldi, which is what we asked for. The other highlight was the Vivaldi concert Alessia got us tickets to. Truly an amazing and memorable evening. Our hotel, Casa Verardo was wonderful and staff extremely caring.
Our time in the Chianti countryside was magical. Staying at Fonterutoli was perfect. The Osteria Fonterutoli was outstanding and the Mazzei Winery was so fun!
Ended in Florence and so thankful that Alessia had set up the Uffizi, Duomo, and Academy tickets in advance. We bypassed all the crowds and lines, so it made visiting these incredible places enjoyable. When we go back to Italy, we will use Alessia and KimKim again!

Hotel Reviews
Hotel Casa Verardo Residenza d'Epoca
Venice

Casa Verado was lovely. Cute boutique hotel that sits on a quiet canal, with comfortable rooms. Staff is incredibly kind and treated us well. Breakfast provided was lovely and had many choices. Would stay again.

Authenticity & Character
Location
Walking distance to the square, shopping, and food.
Staff
Very kind and they came to the boat taxi to guide us to the hotel and helped with luggage.
Cleanliness & Comfort
Room very clean and confortable
Castello di Fonterutoli
Fonterutoli, Siena

This place is gorgeous. Idyllic spot in the Chianti region. This little village is a gem. Our room was clean, comfortable and just perfect.

Authenticity & Character
Location
Exactly what we had hoped for. Beautiful village with olive trees and rolling vineyards. Just gorgeous.
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walking Tour of Venice
Guided Walking Tour of Venice
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Four Seasons concert in a historic Venetian church
Four Seasons concert in a historic Venetian church
Venice

Amazing experience in Venice. The concert in the church was beautiful. Highly recommend.

Quality of Experience
Welcome to Tuscan Countryside!
Welcome to Tuscan Countryside!
Tuscany
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alessia Dubini
Alessia
Alessia Dubini
Local specialist in Milan, Italy | Replied on Mar 27, 2024

Katy, I am infinitely grateful for your review! I am thrilled that you and John had a wonderful week and enjoyed Italy.
I look forward to welcoming you again to create new memories and emotions.
Thank you for your trust and warm regards from Milan!

Our vacation was phenomenal
Italy | Mar 6 - Mar 19, 2024

John
John L.
Oconomowoc, WI | Reviewed on Mar 21, 2024

Our vacation has been phenomenal. Lorenza did an amazing and wonderful job with the planning, hotel and dinner reservations, tour guides and drivers! We loved our time in Sicily. Ending our vacation in Taormina and staying at the Grand Hotel Timeo was truly special. The vistas from the hotel of the sea and Mt Etna are spectacular!!
Thanks so much for all you’ve done for us. We will be telling all of our friends that they need to go to Sicily and use you to plan and book their vacations.

Local specialist: Lorenza Cannarsa

Our trip was incredible! KIM KIM was so easy ...
Italy | Mar 9 - Mar 15, 2024

E
Emily R.
Herndon, VA | Reviewed on Mar 18, 2024
Our trip was incredible! KIM KIM was so easy to use and having the app to communicate with them was great! Everything they set up for us was incredible. Hotels, food and wine tours, private transfers. I would totally recommended this service to anyone! Read more

Our trip was incredible! KIM KIM was so easy to use and having the app to communicate with them was great! Everything they set up for us was incredible. Hotels, food and wine tours, private transfers. I would totally recommended this service to anyone!

Hotel Reviews
Locanda Leon Bianco on the Grand Canal
Venice

Amazing location and history of the hotel Right of the river. We slept with the windows open to have the nice breeze of the river.

Authenticity & Character
old school feel and nicely updated to feel luxurious
Location
Convenient to everything
Staff
so kind and friendly
Cleanliness & Comfort
very clean
Albergo Terminus
Como

WOWWWWW! room 300 with the private terrace was incredible! The room overlooked the lake and the breakfast was so die for! Centrally located to everything.

Authenticity & Character
just wow ! get the room with the terrace
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milan Aperitivo & Street Food Tour
Milan Aperitivo & Street Food Tour
Milan

Loved Julia. She brought us to amazing places and she was so fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Market & Cicchetti Venice Food & Wine Tour - Semi Private
Market & Cicchetti Venice Food & Wine Tour - Semi Private
Venice

Guilia was amazing! She brought us to such fun places and so funny to talk to! We loved her

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Milan Wine Tasting Experience
Milan Wine Tasting Experience
Milan

Marco brought us to places we would have never been able to find if it wasn't for him! Great food and wine suggestions

Quality of Experience
Guides, Drivers and Staff
Transport
Venice Gondola Ride with Prosecco
Venice Gondola Ride with Prosecco
Venice

so beautiful and a 1 hour with Processco is the way to do it!

Quality of Experience
Guides, Drivers and Staff
Transport
Fresh Pasta Class in Lake Como
Fresh Pasta Class in Lake Como
Lake Como

It was inside someones house and all hand made by us! it was one of the best pasta dishes we had all week

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Mar 19, 2024

Dear Emily,
Thank you for your kind words regarding your travel experience with us!
It brings us great joy to know that you had a memorable time in Italy, with our knowledgeable guides, and that you enjoyed the central accommodations. We recognize the significance of having the right local partner for each location and activity, to ensure you have the opportunity to truly experience the authentic essence of our beautiful country!
Should you decide to embark on another adventure in Italy, please don't hesitate to reach out to the Storywalking Team. We will be surely happy to have you again!

Five Stars
Italy | Feb 28 - Mar 4, 2024

M
Michelle G.
the Philippines | Reviewed on Mar 15, 2024
Elena did a wonderful job from car rentals, food tour, Pompei visit, restaurant recommendations, things to see in each respective place and booking the hotels in Naples and Sorrento. My husband and I really appreciate the arrangements, scheduling of the whole trip. Upon arrival at Rome airport, we headed to Hertz to get the rental car. We visited Tivoli (Villa D 'Este and Hadrian's Villa) before heading to our Naples hotel Napoli Tree B&B. They suggested parking down the street but note... Read more

Elena did a wonderful job from car rentals, food tour, Pompei visit, restaurant recommendations, things to see in each respective place and booking the hotels in Naples and Sorrento. My husband and I really appreciate the arrangements, scheduling of the whole trip.

Upon arrival at Rome airport, we headed to Hertz to get the rental car. We visited Tivoli (Villa D 'Este and Hadrian's Villa) before heading to our Naples hotel Napoli Tree B&B. They suggested parking down the street but note that the parking entrance is really narrow. I contacted Elena and she replied right away regarding where to park. The elevator up to the B&B requires 10 cents to use (they have a bowl of 10 centavos in the reception). The building has a lot of B&B's. The location of the B&B is nice , because the room has a seaview, near the boardwalk and walking distance (36 minute walk) to the food tour meeting place Piazza del Gesu Nuovo. It would have been better to have a hotel nearer the oldb historical area though. But during the walk to the old historical center, we walked through Galleria Umberto (1887 shopping building), Plebiscito Square and more.

Our food Tour guide is Giovanna (Compania Guide) was on time, informative and very cheerful. She walked us through coffee/hot chocolate, buffalo mozarella, wallet pizzas (yum), pastries like baba rum cake which we love, gelato, and walked through Naples' Nativity Street where she showed us the different 'Presepe'. We didn't have limoncello though. She gave us suggested places to go after our food tour which is up to the Funicolare di Montesanto to see the view the Castel dell Ovo and Napoli Sotteranea (underground tour). She even gave us list of restaurants in Naples and Sorrento, Amalfi, Positano and Ravello because we mentioned heading there after Naples.

The visit to Pompei was fulfillment of my bucket list. We arrived quite early at the parking at Camping Spartacus and thankfully our guide, Enza started earlier than planned. Exploring Pompeii with Enza our guide where she touched the highlight of the vast ancient city was like stepping back in time. She was informative, knowledgeable and the whole experience was well worth it. During our visit,the weather at first, was cold, then it rained a little then became hot. We had lunch at La Delizie (really good pizzas and caprese salad, croquettes) then had baba Napoletano at a nearby pastry shop across the street.

Driving to our Sorrento hotel, we were told that there is a valet to park our our to a parking structure. We didn't need the car to go to Amalfi, Positano and Ravello because we took the bus which is near the train station (10 minute walk from hotel). Driving in the Amalfi coast is very hard due to narrow winding roads. We got a little carsick from the drive so it is a good idea to take motion sickness medicine in the bus ride. The boats are still not operating /going there (Amalfi Coast) due to high waves. There is a ferry to Capri Island though. Our hotel La Piazzetta Guesthouse is new and location is very nice. The only drawback is that on Saturday night the restaurant below had loud music till very late. Christina of La Piazzetta Guesthouse was very accommodating and welcoming. Since the season will only start in April, a lot of hotels and restaurants are still close. We were the first guest of La Piazetta this early March 2024.

Our fist bus stop is to Positano. we went down the beach and looked up at the houses in the cliffside, bought some souvenirs along the way and Assumption church. Next bus stop, we went to Amalfi, went to visit the St. Andrew cathedral. We had lunch at Pizzeria Donna Stella and had a limoncello gelato along the way back to the bus stop. We took the bus to Ravello using the same bus ticket but different bus, which is good for 24 hours. Upon arrival in Ravello, we visited Villa Rufolo then did some souvenir shopping then headed back to catch the bus back to Amalfi. Upon arrival in Amalfi, we took the bus that heads back to Positano and Sorrento. The next day we had a leisurely day at Sorrento.

Over all, this tailor made, Italian experience was five stars.

Local specialist: Elena Del Vecchio
Elena
Elena Del Vecchio
Local specialist in Torino | Replied on Apr 30, 2024

Many thanks, so happy you loved our Country 😊

Wonderful experience
Italy | Feb 28 - Mar 10, 2024

K
Khaled J.
Kuwait | Reviewed on Mar 14, 2024

It was a pleasure dealing with Vincenzo in planning our honeymoon. He was very professional and planned the perfect trip for us. We would definitely recommend using his services for anyone who wants to visit Italy.

Local specialist: Vincenzo Granato
Vincenzo
Vincenzo Granato
Local specialist in Milan | Replied on Mar 15, 2024

Thank you so much, Khaled, for your kind words! It has been a pleasure to have you in Italy, and I hope to have you back soon with us for a second amazing trip to Italy.
Warm regards from me and all my Authenticus Italy team!

Family Trip to Rome and Amalfi Coast
Italy | Mar 6 - Mar 12, 2024

S
Susan C.
Harrison, NJ | Reviewed on Mar 14, 2024
Rita planned an amazing, customized family trip to Italy for our family. Our trip started and ended with a very smooth pick up and drop off at the airport. Our favorite hotel of the trip was the Palazza Galla hotel with its modern rooms, beautiful roof top bar with amazing views, delicious breakfast buffet and superb service. The food tour we took with Marica was fun and she were able to give our celiac daughter options at every stop but one on the tour. Giovanna was able to cover so much... Read more

Rita planned an amazing, customized family trip to Italy for our family. Our trip started and ended with a very smooth pick up and drop off at the airport. Our favorite hotel of the trip was the Palazza Galla hotel with its modern rooms, beautiful roof top bar with amazing views, delicious breakfast buffet and superb service. The food tour we took with Marica was fun and she were able to give our celiac daughter options at every stop but one on the tour. Giovanna was able to cover so much history at the Colosseum, Palatine Hill and Roman Forum we would have been lost without a private guide. Our driver Giuseppe who picked us up from Salerno train station and stayed with us for the day until we arrived in Sorrento was amazing. He called local restaurants along the way to find us a perfect one that had gluten free pizza for our one daughter. He was full of information as we drove up the coast pointing out things we would have missed. In Ravello we had a private hike planned but it was a beautiful day and we wanted to explore Ravello, so our guide Gennsro, an expert hiking guide, gave us different options on how we could spend the day and we chose to explore more and hike less. He took us to the beautiful gardens at the Villa Cimbrone, and along a hike below the gardens explaining the lemon trees. After we went to Amalfi and explored the back streets there, then a stop in Positano to walk down to the beach and have a drink at Bar Paradise at sunset, it was a wonderful day. In Sorrento we stayed at La Piazzetta Guest, which had spacious room and the most amazing front desk staff, Caterina went above and beyond when our trip to Capri had to be canceled last minute because of the crazy weather in March. We asked Caterina about doing a wine tasting and in a half hour she had 2 options for us to choose from including transportation. We chose to go to Il Cantuccio’s brand new wine cellar for an amazing wine tasting with the most delicious food. The next day our private tour of Pompei with Gennaro was so interesting and educational. Pompei is huge and having a private guide as informed as Gennaro who could take us to all the highlights in the time we had to spend there was invaluable. The last hotel we stayed in was the Otvim, the rooms were a bit dark and the double room was small. It had a nice rooftop but the elevator was slow and when you took the stairs you ended up outside down the street from the lobby. Our favorite guide for the whole trip was Mia who guided us through the crowed Vatican pointing out all the amazing art while explaining the history of Vatican City. She knew some shortcuts to save time and explained what we would see in the Sistine Chapel before we entered so we were prepared for what we saw since there is no talking once you are inside the Chapel. Rita and her team were accommodating and flexible for our needs, we are so appreciative of her working with us on so many details. Rita and her team were extremely responsive in a timely mater to any issues that came up when we were on our trip, even on the weekends.

Local specialist: Rita Pagano
Rita
Rita Pagano
Local specialist in Madrid | Replied on Mar 14, 2024

Hi Susan, thank you so so much for this detailed review!!! I will share your kind words with our local guides, they will be delighted to hear your feedback. It's been a pleasure working with you and your family and I hope you created lifetime memories in Italy! I wish you all the best🥰 Rita

Melanie was simply outstanding, I will refer ...
Italy | Mar 1 - Mar 9, 2024

B
barry f.
Chicago, IL | Reviewed on Mar 10, 2024
Melanie was simply outstanding, I will refer her to friends if they are going to Italy!!! Read more

Melanie was simply outstanding, I will refer her to friends if they are going to Italy!!!

Hotel Review
Hotel Piazza Bellini & Apartments
Naples

Moldy toilet paper, smelled like urine. Stay away from this dump!!!

Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Mar 10, 2024

Hi Barry,
thank you so much for booking with us, it was a pleasure, and thank you for your review.
Again apologies for the hotel in Naples, we will never again use this hotel.

I look forward to helping you on your next trip to Italy!
Ciao!

I cannot say enough good things about our Kim...
Italy | Feb 18 - Feb 25, 2024

A
Anne G.
Seattle, WA | Reviewed on Feb 27, 2024

I cannot say enough good things about our Kim Kim travel experience.
The communication was amazing and the specialists' made things happen so swiftly and perfectly.
Thank you Martina in particular!
Anne

Local specialist: Martina Venturi

Spectacular Dolomite trip start to finish!
Italy | Feb 18 - Feb 25, 2024

Charlie
Charlie L.
Cortlandt Manor, NY | Reviewed on Feb 26, 2024
It was spectacular from start to finish with meticulous planning and excellent recommendations. We particularly enjoyed our stay at Villa Tony in Corvara, which has a warm, friendly feel. I don’t know the Ladin word, but it is Gemütlichkeit in German. The dining room staff was wonderful and the food, amazing.
Experiencing the skiing, including the Sellaronda and the Hut food is something you can not find in the US. Well worth the trip.
Although we only had 1 day in Venice, our guide... Read more

It was spectacular from start to finish with meticulous planning and excellent recommendations. We particularly enjoyed our stay at Villa Tony in Corvara, which has a warm, friendly feel. I don’t know the Ladin word, but it is Gemütlichkeit in German. The dining room staff was wonderful and the food, amazing.
Experiencing the skiing, including the Sellaronda and the Hut food is something you can not find in the US. Well worth the trip.

Although we only had 1 day in Venice, our guide Daniela made the most of it and it was such a treat to have such a knowledgeable local guide navigating us through the canals, alleys and history of Venice.

Most of all, we must thank Martina for planning such a spectacular trip and being there every step of the way on the rare occasion we needed help. Thank you! Having this type of well planned and thoughtful excursions made the trip hassle free from start to finish. Surrender your planning to Kimkim, you will be happy!!

Local specialist: Martina Venturi

Villa Tony in Corvara, Dolomites
Italy | Feb 18 - Feb 25, 2024

Jane
Jane L.
Cortlandt Manor, NY | Reviewed on Feb 26, 2024
We were so impressed with everything Martina lined up for our trip. Staying at Villa Tony in Corvara was the perfect accommodations! The slopeside hotel with gourmet meals in a warm and inviting small chalet was perfect. The friendly and professional staff such a treat. All of our connections were flawless and eliminated so much stress when traveling. So thankful and appreciative for Kim Kim‘s help. Read more

We were so impressed with everything Martina lined up for our trip. Staying at Villa Tony in Corvara was the perfect accommodations! The slopeside hotel with gourmet meals in a warm and inviting small chalet was perfect. The friendly and professional staff such a treat. All of our connections were flawless and eliminated so much stress when traveling. So thankful and appreciative for Kim Kim‘s help.

Hotel Review
Villa Tony
Corvara

Villa Tony was everything and more we want on our Italian dolomites adventure. A beautiful slopeside chalet with spectacular views nestled in a small alpine village. The food was exceptional, and the staff of the hotel was welcoming and friendly. It will be hard to live up to this standard in our travels down the road. We are so grateful for the warmth and kindness of everyone at Villa Tony who made our trip so special.

Authenticity & Character
First time I ever heard of witches violin and dined on Ladin food😊
Location
Staff
Top notch!
Cleanliness & Comfort
Immaculate!
Local specialist: Martina Venturi

Maria, Hello. Marty and I got back one week ...
Italy | Feb 5 - Feb 16, 2024

Margaret
Margaret S.
Newark, NJ | Reviewed on Feb 23, 2024
Maria,
Hello.
Marty and I got back one week ago. Here are my/our thoughts on our trip to Sicily.
It was a little confusing picking up our car in Catania as the car rental was a little ways away from where we thought. We got to our B&B, but couldn't drive on the street because it was blocked for the final day of St Agata! Our host, Luca, took Marty to paid parking several blocks away . Luca had changed our room because of the noisy festival, I wish he hadn't, but maybe he just wanted to...
Read more

Maria,
Hello.
Marty and I got back one week ago. Here are my/our thoughts on our trip to Sicily.
It was a little confusing picking up our car in Catania as the car rental was a little ways away from where we thought. We got to our B&B, but couldn't drive on the street because it was blocked for the final day of St Agata! Our host, Luca, took Marty to paid parking several blocks away . Luca had changed our room because of the noisy festival, I wish he hadn't, but maybe he just wanted to be nice ? Luca was a great host, we loved having the outside upper deck for breakfast and late afternoon coffee.
The next morning, Margherita, our very knowledgeable and friendly and friendly and TALKATIVE met us. After 2 and a half hours, Marty and I said our thanks and went to the garage to get the car to go to Mt Etna. This was a longer trip than we thought! When we arrived we walked around Silvestri crater in the howling wind, it is magnificent! We drove back in the later afternoon, got a bit lost, while using our GPS, arrived back into the city at rush hour and realized we had not eaten since morning! This day was too busy!
Reminders to have snacks and water for these excursions would be good.
We loved Taormina, Grace was a wonderful tour guide, we bought snacks by the Greco-Roman Theater and ate while looking out over the Ionian Sea. We enjoyed talking with Grace, she has a very good manner. Taormina is a beautiful town. and we got to enjoy it without lots of people!
We didn't go to Acireale as the drive didn't make sense and was out of our way, and we wanted to get to the fish market.
The drive to Syracusa was ok until the end when our GPS sent us around, around, around! We drove down a no driving street and asked someone for help, who was our guide, Salvatore! He had been waiting for us!There was/is no parking on the street of our B&B, so S took Marty to a paid parking spot, then they came back for an intense tour with Salvo. Salvo was very knowledgeable , but talked non stop and we were very ready to relax after hours of driving. We would have enjoyed more getting to know what the Ortegians are like as a people . Stefano, our B&B host was very friendly and we loved having great breakfasts on the upper outside deck.
The next day we walked to the Archeological ruins in Syracuse. We had a self -guided tour here and it was magical! We stayed for hours and walked back to Ortegia. We did not go to Ragusa Ilba, Modica , Scicli or Noto. We wanted to enjoy Ortegia and not rush around so much. This was right for us. Besides the driving was very stressful, and driving for us was not very fun.
Day 7- To Agrigento via Enna. Enna was very windy and no visibility, so we moved onto Agrigento. Octavio our host was very nice.
He gave us lots of pastries and packed us sandwiches for lunch. Great dinner at Nucci near the B&B.
Valley of the Temples tour with wonderful Claudio! Very knowledgeable about the different plants, trees, animals as well as temples! He grew up in Agrigento and used to visit the temples as a child many years ago. After the tour we drove to Scala Dei Turchi. It was very difficult to find , even though there were signs for it everywhere! It turns out the walk to the beach had been closed due to recent vandalism. Beautiful spot, though.
To Palermo! We did not go to Cefalu, but spent the afternoon at Mondello, very pretty, the water is so clear. We got to our B&B, but our street was for pedestrians only! Our wonderful host Dani greeted us and Marty incredibly found a free parking space very near our B&B! We did not move our car while in Palermo, as there was plenty to see in that great city. Palermo walking tour with wonderful Marilu. She was very knowledgeable, and enjoyed conversations about the people, food, politics. We had a very good time with her. The rest of our time in Palermo, we walked, walked, walked! We loved walking the Ballaro market and eating prawns at the lively Vucciria market.
Our last night in Sicily, we had a wonderful dinner at Osterio Lo Bianco. The atmosphere was just right, popular, red and white checked tablecloths, regulars, and even small dogs. Delicious green minestrone, grilled vegetables, rosemary potatoes, pasta ragu, local wine and tiramisu. Perfect!

Hotel Review
La Passeggiata di Girgenti
Agrigento

Octavio our B&B host was very nice, gave us huge breakfasts and even gave us sandwiches to take to lunch. Vey good location near the old city.

Location
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Feb 29, 2024

Dear Margaret and Martin,
Thank you for sharing your feedback about your trip to Sicily with Storywalking.
It was a pleasure assisting you and we're delighted to hear that our exceptional local guides made a significant impact on your journey.
I wish you all the best,
Maria Grazia & Storywalking Team

What an amazing trip! We enjoyed everything a...
Italy | Jul 3 - Jul 13, 2023

Kristen
Kristen G.
Hopatcong Hills, NJ | Reviewed on Feb 10, 2024
What an amazing trip! We enjoyed everything about our custom trip to Italy! Everything was planned so wonderfully that we were able to enjoy every experience without any stress. We are looking forward to planning another trip soon! Thank you for everything! Read more

What an amazing trip! We enjoyed everything about our custom trip to Italy! Everything was planned so wonderfully that we were able to enjoy every experience without any stress. We are looking forward to planning another trip soon! Thank you for everything!

Activity Review
Market Tour & Cooking lesson (morning tour)
Market Tour & Cooking lesson (morning tour)
Rome

This was an amazing experience! I learned a lot and really enjoyed going to the market for fresh local ingredients. I’ve cooked the meal we made in Rome several times since we returned and everyone loves it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Feb 10, 2024

Ciao Kristen!

Thank you for taking time in reviewing us!
It was a pleasure to assist you in designing a 100% customised trip and ensuring 100% stress-free journey! Our purpose is exactly this: giving you the chance to experience the real soul of our Belpaese, and it's great that you are sharing Italian recipes with your friends! Arrivederci until your next trip!

We could not have had a better experience from start to finish!
Italy | Jan 3 - Jan 14, 2024

D
Debbie G.
Los Angeles, CA | Reviewed on Jan 15, 2024
Caterina and her team were beyond amazing in helping make our trip to Italy amazing. Caterina helped with making our planned activities special and accommodated various changes until our itinerary was exactly as we wanted. She picked three amazing hotels for us, each not only located in prime areas of the city, but with welcoming staff and phenomenal rooms. Francesco, was our “on the ground” main contact who kept in touch with us daily to make sure we knew the plans for the following... Read more

Caterina and her team were beyond amazing in helping make our trip to Italy amazing. Caterina helped with making our planned activities special and accommodated various changes until our itinerary was exactly as we wanted. She picked three amazing hotels for us, each not only located in prime areas of the city, but with welcoming staff and phenomenal rooms. Francesco, was our “on the ground” main contact who kept in touch with us daily to make sure we knew the plans for the following day along with the names and contact numbers of both the local guide we would be with and the drivers contact information. Any questions or concerns we had he responded to rapidly. He even helped us add a site to visit on our last full day in Bologna that was spectacular.

All the guides we had were knowledgeable, experienced, and friendly. Each guide was helpful and went above and beyond helping to make our stay in their city memorable . Allessia, our assistant in Venice, however, was truly spectacular. Her friendliness, clear joy in sharing her city and country with us, her going above and beyond with shuffling tour times around, helping us add a last minute tour (thanks also goes to Caterina and Francesco for that), and providing many food recommendations for Venice and Bologna made this trip one we will never forget. She even went so far as to send us a video clip she made for us on exactly how to get to a meet up point for the additional tour we added! I loved that she did not just help us get from one activity to another, but spent her time with us sharing both facts and history as well as personal anecdotes and ‘random’ cultural information like Italian gestures and their meanings.

If more stars were an option in reviewing our experience we would have given them. We look forward to a return visit to Italy so we can work with Catarina and her team again! I would not hesitate to also use KimKim for travel in other parts of the world given our experience in Italy.

Local specialist: Caterina Belvedere
Caterina
Caterina Belvedere
Local specialist in Arsoli (Rome) | Replied on May 30, 2024
Dearest Debbie,
Your heartfelt words have truly touched me. It was our absolute pleasure to help orchestrate your unforgettable journey through Italy, and I can't express how much your appreciation means to us.
I am overjoyed to hear that together we were able to exceed your expectations and make your time in Italy truly special. And as for Alessia, your glowing praise will surely put a big smile on her face—she's a true gem, and we're lucky to have her on our team. Thank you, from the... Read more

Dearest Debbie,
Your heartfelt words have truly touched me. It was our absolute pleasure to help orchestrate your unforgettable journey through Italy, and I can't express how much your appreciation means to us.

I am overjoyed to hear that together we were able to exceed your expectations and make your time in Italy truly special. And as for Alessia, your glowing praise will surely put a big smile on her face—she's a true gem, and we're lucky to have her on our team.

Thank you, from the bottom of our hearts, for entrusting us with your travel dreams. Your happiness and satisfaction are what drive us to do what we do, and we couldn't be more grateful for your kind words.

With warmest regards and deepest gratitude,
Grazie mille
Caterina

Sardinia is special - the KimKim team with it's extensive knowledge and expansive team of knowledgable people made the visit even better.
Italy | Dec 27 - Jan 4, 2024

Shannon
Shannon S.
Pinellas Park, FL | Reviewed on Jan 06, 2024
We've traveled many places around the US and the world and have never been to a place, like Sardinia that was more welcoming. The people were kind, helpful, generous and fun! The travel team set up everything from the car... to hotels... to private tours. And someone was always available 24/7 when we had needs or even just questions. It made life so much easier. Read more

We've traveled many places around the US and the world and have never been to a place, like Sardinia that was more welcoming. The people were kind, helpful, generous and fun!

The travel team set up everything from the car... to hotels... to private tours. And someone was always available 24/7 when we had needs or even just questions. It made life so much easier.

Hotel Reviews
Palazzo Doglio
Cagliari

The hotel itself was gorgeous! It was surround by a beautiful courtyard with 5 nice restaurants. Every member of the staff was kind and helpful. The snacks and drinks in the "American Bar" were super.

Authenticity & Character
Location
We arrived quickly from the hotel and were able to unload our bags right at the entrance and the park underneath the hotel. Easy!
Staff
Cleanliness & Comfort
The rooms are large with small balconies that have a great view. The bed and linens are superb and the oversized soaking bathtub was unexpected, but well-loved.
Hotel Carlos V
Alghero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albergo Diffuso Corte Fiorita
Bosa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Nora
Guided Tour of Nora
Cagliari

The guide was so knowledgable - very patient with all of our questions - and flexilble to adjust the tour to our desires. We learned so much!

Quality of Experience
Guides, Drivers and Staff
Transport
We loved having our own vehicle, but had to get used to finding locations that are not always simple to get to.
Private Food Tour in Cagliari
Private Food Tour in Cagliari
Cagliari

The guide (Rafa) was so kind and so much fun! Sheknew the area and all of the history of the buildings, etc. She communicated well with us (in English) and with the restaraunt staff at each location. She had already made plans for meals and accompanying drinks in advance. This was a super way to see parts of the city at night, while enjoying the people and food/drink.

Quality of Experience
Winery and Cellars Visit & Wine Tasting
Winery and Cellars Visit & Wine Tasting
Italy

We LOVED this tour. The scenery was beautiful. The drive to get their was gorgeous. Plus, add sheep being herded right before us... geese running a squawking along the way... Our host was a real delight, but the specialties of this particulare winery (including the clay pots) are exceptional. Don't skip this because you've done a wine tour before. We had as well - and this was special.

Quality of Experience
Guides, Drivers and Staff
The guide was sweet, smart, well-spoken and actually very excited to share the history of this vineyard and winery, as well as the history of wine-making in general.
Private Guided Tour of Cagliari
Private Guided Tour of Cagliari
Cagliari

Once again, our guide Rafa has more knowledge than we had taken in from books or Google. She was excited and willing to do everything and answer any questions. We never felt rushed, but spent a lot of time with our mouths open in awe of the history and beauty.

Quality of Experience
Guides, Drivers and Staff
Nuragic Sanctuary of Santa Vittoria - Self-guided (with audioguide)
Nuragic Sanctuary of Santa Vittoria - Self-guided (with audioguide)
Italy

We missed this tour (head-colds)

Quality of Experience
Guides, Drivers and Staff
Transport
Light and Surprise at the End of the Tunnel
Light and Surprise at the End of the Tunnel
Cagliari

We missed this tour (slept-in due to jet lag)

Guided visit to the Sounding Stone Museum
Guided visit to the Sounding Stone Museum
Oristano

We missed this tour (messed up driving directions) - our fault.

Guided Visits of Archaeological Sites and Wine Tasting
Guided Visits of Archaeological Sites and Wine Tasting
Oristano

We missed this tour.

Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Jan 09, 2024

Dear Shannon,
Thank you so much for taking the time to share your wonderful 5-star review! We are thrilled to hear that our Storywalking team played a significant role in ensuring your trip was seamless and enjoyable, and that you found our guides exceptional. We strive to meticulously choose the finest local guides for our travelers, ensuring a level of expertise and friendliness that enhances your exploration.
We look forward to welcoming you back on another adventure in the future.

Maria Grazia & Storywalking Team

Excellent 2nd Trip to Italy
Italy | Dec 3 - Dec 12, 2023

Colleen
Colleen M.
Minneapolis, MN | Reviewed on Dec 28, 2023
Vincenzo was excellent to work with on our Italy trip. Not only was he very attentive during the planning phase of our trip, but he was also very responsive to questions we had while on our trip and reached out often to ensure things were going smoothly. We were very impressed with the quality of hotels selected on our behalf. We also enjoyed all of the tours that Vincenzo set up for us, especially the wine tour in the Valpolicella region and our private boat tour on Lake Como. This was our... Read more

Vincenzo was excellent to work with on our Italy trip. Not only was he very attentive during the planning phase of our trip, but he was also very responsive to questions we had while on our trip and reached out often to ensure things were going smoothly. We were very impressed with the quality of hotels selected on our behalf. We also enjoyed all of the tours that Vincenzo set up for us, especially the wine tour in the Valpolicella region and our private boat tour on Lake Como. This was our second trip to Italy using KimKim, and we were very happy with our experience, especially this second time around with Vincenzo as our specialist.

Activity Reviews
Milano Aperitivo Street Food Tour
Milano Aperitivo Street Food Tour
Milan
Lake Como boat tour
Lake Como boat tour
Italy
Guided Tour Bologna
Guided Tour Bologna
Bologna
Modena Walking Tour
Modena Walking Tour
Italy
Day Trip to Parma: Parma Food Walking Tour with Parmesan and Balsamic Vinegar tasting
Day Trip to Parma: Parma Food Walking Tour with Parmesan and Balsamic Vinegar tasting
Italy
Private guided tour of Como
Private guided tour of Como
Italy
Amarone Wine Tour
Amarone Wine Tour
Verona
Local specialist: Vincenzo Granato
Vincenzo
Vincenzo Granato
Local specialist in Milan | Replied on Jan 11, 2024

Thank you so much, Colleen! It was a pleasure to welcome you to Italy, and my team and I look forward to seeing you again soon. I am very happy that you enjoyed our experiences and that you loved our beautiful country.
Wish you all the best!
Vincenzo

Rome, Naples and the Amalfi Coast
Italy | Nov 4 - Nov 13, 2023

G
Gail R.
Ashburn, VA | Reviewed on Dec 26, 2023
Overall we had a wonderful experience planning and experiencing Rome. Our local specialist, Vincenzo was extremely responsive and patient. We made many adjustments throughout the planning process and he took it all in stride and adjusted as necessary. He was extremely responsive while we were in Italy and was truly on call throughout to handle any things that came up. Specifically, a highlight was an Italian cooking class in Rome that he recommended. Also, a lovely wine-tasting dinner... Read more

Overall we had a wonderful experience planning and experiencing Rome. Our local specialist, Vincenzo was extremely responsive and patient. We made many adjustments throughout the planning process and he took it all in stride and adjusted as necessary. He was extremely responsive while we were in Italy and was truly on call throughout to handle any things that came up.

Specifically, a highlight was an Italian cooking class in Rome that he recommended. Also, a lovely wine-tasting dinner where we met several other travelers from the U.S. Our group tour of the Colosseum and Forum was terrific as was our private tour of Naples and Pompeii. The hotels that were recommended were very high quality (particularly in Amalfi) with good service and we also very much enjoyed the restaurants that were suggested. All of our transfers were on time and enjoyable.

We did unfortunately have one private tour guide on two days that we did not care for much and there was a little bit of confusion regarding our time in the Jewish district and at the Vatican. Overall, however, we enjoyed working with Vincenzo and his company.

Hotel Review
Hotel Villa San Pio
Rome

We liked the location and the service was good. The style was just not that much to our liking.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vincenzo Granato
Vincenzo
Vincenzo Granato
Local specialist in Milan | Replied on Jan 11, 2024

Thank you, Gail. I am glad you had a wonderful time in Italy.

I hope to see you soon again with us on your next trip to discover other incredible places in Italy.

Best wishes,
Vincenzo

We had a great time with no issues at any eve...
Italy | Dec 17 - Dec 25, 2023

Lisa
Lisa M.
Florence-Graham, CA | Reviewed on Dec 26, 2023
We had a great time with no issues at any event! The only hiccup was when we first arrived and the driver was a couple of minutes late and not behind pole three. The Concept hotel had a lovely woman who checked us in and another lovely woman who made breakfast. It was an easy walk to the Spanish steps from there and when we returned for the last night felt like returning home! There was only one outlet in the room which made charging our devices challenging.
Our walking tour of Roma was...
Read more

We had a great time with no issues at any event! The only hiccup was when we first arrived and the driver was a couple of minutes late and not behind pole three. The Concept hotel had a lovely woman who checked us in and another lovely woman who made breakfast. It was an easy walk to the Spanish steps from there and when we returned for the last night felt like returning home! There was only one outlet in the room which made charging our devices challenging.
Our walking tour of Roma was great as it was just us so we could see what we wanted, linger for photos, and got into the collesium.
The hotel in Venice was also in a great location! The breakfast there was typical best western, meh. I am not in Italy to drink lousy coffee! We enjoyed the boat tour- the second island had little to offer on a cold cloudy day, but Murano and Burano were awesome.
The gondola ride was as expected- on a quiet night actually felt kind of creepy…
The Joy Hotel in Florence was close to the train station, and easy walk to everything, although the neighborhood itself felt sketchy. Joy hotel hands down had the best breakfast!! We truly enjoyed the street food tour. Would do that again !
To top off a wonderful trip, we were able to see the Christmas Eve Mass at the Vatican our last night.

Hotel Reviews
Rome Concept Terrace Hotel
Rome

Great experience checking in and lovely cappuccino and breakfast! Was glad I had a power adapter with multiple ports as only one outlet in the room. They could put a bigger sign in the window as we walked right past the door to the hotel more than once- after we actually knew where it was! Easy walking distance to Spanish Steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
C-Hotels Joy

Best breakfast ! Location close to train station.

Local specialist: Cecilia Ventura
Cecilia
Cecilia Ventura
Local specialist in Rome | Replied on Jan 15, 2024

Thank you, Lisa!!
I am really happy you liked your Italian trip! ✨✨
This is the best part of my job!

Thank you!

Cecilia

Magical Honeymoon 3 years in the Making
Italy | Oct 2 - Oct 12, 2023

Leslie
Leslie L.
Seattle, WA | Reviewed on Dec 24, 2023
After being married during the pandemic, I was not eager to plan a honeymoon trip after re-planning our wedding 3 times. This led to us procrastinating this trip until I worked with Fabio. From beginning to end, Fabio was incredible and I say this as a very Type A planner who would typically take on all the research and planning on my own. He was in tune to our requests, budget, and feedback and promptly put together itineraries that checked every box. This led to a trip that was... Read more

After being married during the pandemic, I was not eager to plan a honeymoon trip after re-planning our wedding 3 times. This led to us procrastinating this trip until I worked with Fabio. From beginning to end, Fabio was incredible and I say this as a very Type A planner who would typically take on all the research and planning on my own. He was in tune to our requests, budget, and feedback and promptly put together itineraries that checked every box. This led to a trip that was perfectly curated to us and beyond my expectations. Thank you Fabio!

In Venice, I loved the Ca'Nigra Lagoon Resort. It was quaint and perfectly located for our excursions. We were fond of Venice but Florence quickly stole the show. I highly recommend the day trip to Sienna that Fabio booked for us. Our private driver, Michele, was so knowledgeable and made conversation easy. He was also the best photographer for all the scenic stops along our drive. The Florence Cooking Class and Lunch at a farmhouse with the local market tour was a blast! If you're thinking a taking any cooking class while in Italy, this is the one. We probably laughed more than we cooked.

As history nerds, the tours in Rome were some of our favorites but surprisingly second to the Rome Food Tour. Our stay at Hotel Centrale was fantastic. The concierge gave us recommendations for restaurants and hidden gems in the city, which was greatly appreciated. Our last leg of the trip in Naples included a private tour of Pompeii and our guide was yet again a perfect fit for us and catered the tour to our interests.

Overall, there was not a single part of our itinerary that we would have changed. The experience was everything we dreamed about and I would trust my trip planning to kimkim again in a heartbeat.

Hotel Reviews
Ca' Nigra Lagoon Resort
Venice

The rooms are stunning, the terrace was the perfect place to relax in the evening, and the location was perfect for all our excursions. We appreciated being able to quickly catch a water taxi while also feeling like we had a quiet corner of Venice to ourselves.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Firenze Capitale
Florence

Cute place that was away from the noise of the touristy center, but still walkable to everything you could want to see.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Centrale
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hart Boutique Hotel
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tuscany Day Trip to Siena & San Gimignano  | Winery Included
Tuscany Day Trip to Siena & San Gimignano | Winery Included
Florence
Quality of Experience
Guides, Drivers and Staff
Michele was an incredible driver! We loved getting to spend our day with him. He took time to stop for my scenic photo request and also made a great photographer. Furthermore, he made suggestions at each stop, easy conversation for the longer portions of the driver, and overall was knowledgeable about each location.
Transport
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence Cooking Class and Lunch at a Farmhouse in Tuscany with Local Market Tour
Florence

This class is all fun with a bonus of great food!

Quality of Experience
Food
Everything made was incredible!
Guides, Drivers and Staff
Bruno should have a comedy show! We laughed more than we cooked.
Transport
Rome Food Tour
Rome Food Tour
Rome

This tour was foodie heaven! Make sure you show up hungry and ready to eat a variety of dishes.

Quality of Experience
Guides, Drivers and Staff
Transport
The walk from place to place was nice as our guide made sure to point out other hidden gems and we walked through backstreets like a true local.
Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery
Full-day Private Tour of Pompeii, Mt. Vesuvius and a Local Winery
Naples
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Dec 27, 2023
Buongiorno Leslie! Thank you so much for taking the time to share your incredible experience. It was an absolute pleasure to be a part of planning your post-wedding trip, especially considering the challenges of the pandemic and the multiple adjustments to your wedding plans. I'm thrilled to hear that the travel plans we arranged together not only met your expectations but exceeded them. Venice, Florence, and Rome hold their own special magic, and I'm delighted to know that the Ca'Nigra... Read more

Buongiorno Leslie!

Thank you so much for taking the time to share your incredible experience. It was an absolute pleasure to be a part of planning your post-wedding trip, especially considering the challenges of the pandemic and the multiple adjustments to your wedding plans.

I'm thrilled to hear that the travel plans we arranged together not only met your expectations but exceeded them. Venice, Florence, and Rome hold their own special magic, and I'm delighted to know that the Ca'Nigra Lagoon Resort in Venice, the day trip to Siena with Michele, the Food Tour in Rome, and the Florence Cooking Class were among the highlights.

I am looking forward to working with you on your next Italian adventure! Wishing you all the best and a wonderful Holiday Season!

Arrivedercii!! 🙂
Fabio

We loved our trip to the Amalfi coast! Everyt...
Italy | Oct 3 - Oct 12, 2023

Sonya
Sonya P.
Austin, TX | Reviewed on Dec 21, 2023
We loved our trip to the Amalfi coast! Everything recommended by Valeria was better than what we expected. Our favorites were Sorrento, Boat day to Capri with a visit to the Blue Grotto, having a private driver to take us to Positano, Amalfi, Ravello , Maiori. We also enjoyed the Pompeii guided tour and Naples food tour. Read more

We loved our trip to the Amalfi coast! Everything recommended by Valeria was better than what we expected. Our favorites were Sorrento, Boat day to Capri with a visit to the Blue Grotto, having a private driver to take us to Positano, Amalfi, Ravello , Maiori. We also enjoyed the Pompeii guided tour and Naples food tour.

Activity Reviews
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy

Best day of my trip! I loved cruising on the boat, walking around Capri and riding the single chairlift in Anacapri

Quality of Experience
Guides, Drivers and Staff
Very attentive and fun
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pompei
Pompei
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Naples City tour
Naples City tour
Italy
Quality of Experience
Guides, Drivers and Staff
Street Food Tour in Naples
Street Food Tour in Naples
Italy
Quality of Experience
Guides, Drivers and Staff
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Dec 21, 2023

Ho Sonya,
I am so so happy you loved the trip!
It will be memorable for you two… and I am super glad I could worked with you
Hopefully next time the northern Italy and the lakes area!
Have a lovely Christmas ,
Valeria

Our family had a great time!
Italy | Jun 28 - Jul 5, 2023

Hector
Hector V.
Corona, CA | Reviewed on Dec 18, 2023
Our family had a great time! Arianna took care us through out the whole trip by making sure that our connections with our transportations and tour guides were on point during the entire trip. The tour guides were calm, patient and excited to share the site's information with us. We learned a lot. The kids want go back!
Thank you!
Read more

Our family had a great time! Arianna took care us through out the whole trip by making sure that our connections with our transportations and tour guides were on point during the entire trip. The tour guides were calm, patient and excited to share the site's information with us. We learned a lot. The kids want go back!
Thank you!

Hotel Reviews
Kraft Hotel Florence
Florence

The hotel was clean and orderly. The staff was kind and courteous. We enjoyed our stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carnival Palace
Venice

Very pleasant hotel. It was clean and organized. The staff was very kind and cordial.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Dec 19, 2023

Dear Hector,
Thank you for your kind words regarding your travel experience with us!
It brings us great joy to know that you and your kids had a memorable time in Italy, with our local knowledgeable guides, smooth transportation and central accommodations.
We will certainly look forward to welcome you back for new adventures,
arrivederci from the whole Storywalking team!