Kimkim Trip Reviews for Italy

Andrea and the KIMKIM team was amazing to work with. I came across them while trying to plan my trip to Italy online and I am so glad that I did. They took over the entire process and made things simple. Andrea created the person itinerary to include everything my husband and I were interested in and omit things that that not matter to us. He was prompt to answer all of our questions prior to the trip. Our trip started off in Venice, with car service that brought us to the hotel. We had a tour guide for the evening who did a great job of showing us the off the beaten path look at Venice which we loved. We then traveled to Florence and again met with a knowledgeable tour guide. As the weather was getting hot, Andrea checked in and often changed times of our tours so that we would find it more pleasant. While leaving Florence, there was a train strike. Our trip to Pompeii was canceled. Andrea was super helpful in trying to get us to our next destination. He also refunded us the money as our plans had to be canceled. Every time we could not locate a guide or find a place, Andrea responded to our messages quickly and helped every step of the way. The guides were all knowledgeable and very professional and helpful. The drivers were also great. I will most definitely be using kimkim in the future and recommending them to everyone.

We usually plan our own travels and this is the first time getting help . And using Kimkim was the best decision we ever made. Irene our local specialist was phenomenal! She was really a pleasure to work with. She is patient, very responsive and was honest in her opinion. Together we discussed what I wanted in the trip and she helped us craft a perfect itinerary.
We had both guided and self guided tours. She gave great insights into the places we visited, where to go, what to look out for and even restaurant recomendations.

We packed a lot into our trip. We visited 4 cities and Irene helped plan the visits to each city/area. I can't decide which is the best because they are all different with different things to offer. Irene's plan was well thought out.

Throughout our trip, we felt truly cared for. The Travelcare team which is like a "virtual concierge" is really god-sent. They were available to answer any questions, help you if you have problems or encounter any problems. We truly felt that everyone on the team is there to make sure your trip runs smoothly and that we have the best travel experience.

I posted my travels on social media and had lots of my friends asking who helped me plan this amazing trip. I told them about Kimkim. I will definitely use Kimkim in my future travels!

Hotel Reviews

Hotel Modigliani

Roma

Hotel was conveniently located near the Spanish Steps. Don’t let the entrance fool you. The rooms are very clean, updated and we had a really good rest there.

Authenticity & Character

It’s a cute and quaint hotel

Location

5 mins fr Spanish Steps and the shopping area

Staff

Very friendly and efficient

Cleanliness & Comfort

Beds were comfy and rooms felt updated and clean. AC was cool. Bathroom was a little tight but we didn’t mind

Hotel Antigo Trovatore Venice

Venice

Location was fantastic. Very near the water taxi station and San Marco Basilica. Rooms were clean. Bfast was adequate. Only reason I gave it a 4 star is bcos the air conditioner’s location was not ideal. It had cool air blown on my face the whole night which made it difficult to sleep . Otherwise the hotel is great!

Authenticity & Character

Location

3 mins walk fr San Marco square

Staff

Friendly and helpful

Cleanliness & Comfort

Rooms were clean

Hotel L'Orologio

This is a 5 star hotel! It felt very luxurious. From the moment you walk into the lobby till the room. Everything was exquisite! It’s just a 6 min walk from the Santa Maria Novella train station and a 4 min walk to the Duomo. Super convenient!

Authenticity & Character

Very classy hotel

Location

Near Duomo and train station

Staff

Friendly

Cleanliness & Comfort

Luxurious hotel

Activity Review

Amalfi Coast Boat Tour From Sorrento

Sorrento

This was the most relaxing tour we had for our trip. We were glad we chose the boat tour rather than going buy car/bus as we were able to enjoy the scenic coastline up close!You wouldn’t hv had that experience if we traveled on the road. The captain of the boat was good. He made sure we were safe. The highlight was that we were able to swim in the sea. It was just breathtaking!

Quality of Experience

Very well planned tour. We got to visit Positano and Amalfi town n also get to enjoy the ride on the boat

Guides, Drivers and Staff

Captain of boat made sure safety comes first. He also told us what to look out for, places to see etc

Transport

Enjoy the sea rather than stuck in a car or bus going thru windy roads

Fabio was fantastic to work with from start to finish. Fabio worked with me to create a very memorable trip. I had a few ideas, but he gave great suggestions from excursions, restaurants, and money saving tips. I ended up taking two weeks spread amongst Rome, Florence, Sorrento and Venice with a few day trips to Capri, Cinque Terre, and Pompeii. That's a lot to coordinate by yourself so Fabio took all of the hassle out. All drivers and guides he booked for us were knowledgeable and friendly as well.

During the trip, Fabio was quick to respond to some issues that arose with our trains and Capri ferry, which was a huge help since we don't speak Italian. There was a massive train derailment outside of Florence, which would have made us lose a day of our trip - Fabio found a driver so we could keep moving within 30 minutes.

All in all, when you visit Italy you'll really appreciate Fabio as your agent.

Andreas is awesome. Entire trip was planned flawlessly right from guides to transfer/pickups and selection of activities. He was constantly checking on us and updating.

We’ve used Kim Kim before but this is the best experience we’ve had.

Thank you so much Andreas!

Overall an amazing trip. Well organized and fun for our family of 4 with 2 boys (8 and 15). It hit all the marks, history and architecture, food and fun excursions. Highlights included pasta making in Florence, balsamic vinegar tasting in Modena. You also accommodated special requests including touring the 2 Ferrari museums, and Papal General Audience. Staff in Italy was very responsive via text, making changes on the fly as needed.

Thanos was extremely helpful in sourcing and booking our accommodations and transportation whilst in Italy. The pre trip planning went smoothly and Thanos worked within our budget and desired locations to put together a really exciting itinerary. Despite a few hiccups with local vendors (out of KimKim's control), we thoroughly enjoyed our 10 days in Italy and would recommend using KimKim in the future. One of the BIG highlights of using KimKim was the availability of Thanos to ask last minute questions and and make any necessary changes. Having a 'virtual concierge' while travelling was new for us but enormously helpful. Thanks again.

A superb, 4 city vacation in Italy with a very customized itinerary with every travel detail and ticket clearly laid out with no work on our part. Every taxi/boat driver was available on time in every transfer point (8+) as soon as we got off the train/plane. Unique cooking experiences, private tours of the Vatican, and so much more. In a country where we didn't know the language and there were various unknowns, our travel reps (Jessica and Barbara) were available every step of the way giving us daily reminders. I 100% would use this service again as our experiences were one of a kind!

Activity Reviews

Market Tour & Cooking lesson (morning tour)

Rome

Fantastic!! Michaela took us to get the best, fresh food from the market. Outgoing, fun, and friendly telling us every step and asking every detail of what we like, what to try, etc. This felt like one of the most local experiences we ever had with a lot of fun. We learned to cook pasta with her, my wife and I while enjoying the best appetizers and meal. This was so personal, unique, and local that you can't miss out. Plus prosecco, wine, and a fantastic air conditioned apartment with a rustic feel that you can't replicate!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Gondola Ride Venice & City Stroll

Venice

Our guide was fantastic (Ontavia I believe) who knew so much of the city. Personable, friendly, and knowledgeable. We learned so much about Venice along with the private walk that made it comfortable. Then the gondola ride was one of the best things we ever did while she dropped us off. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

I can’t thank Emi enough for planning a spectacular vacation. Our hotels were great. Our private tours and events were spectacular! Cooking class! Boat tour! When I had a question while in Italy, I received a response to my text within minutes, I have told multiple friends that they have to use KimKim to help plan their vacation. I can’t wait to plan our next trip with them.

Activity Reviews

Pizza and gelato making class

Florence

Vierri was amazing! He made this more than a class—it was an experience. He is so knowledgeable and a wonderful teacher. I can’t say enough about this evening. This was one of our favorite events of the trip.. Our pizza and gelato was surprisingly fantastic considering our skill level.

Quality of Experience

Vierri!

Private Gondola Ride

Venice

This is something that we felt we needed to do in Venice. While it was nice, it felt like a Disney ride—they take you through a preset course with all the gondolas in a row. If you want to take a gondola ride, make sure to schedule in advance. The line to buy tickets was really long.

TUSCANY'S GEMS: PRIVATE TOUR TO PISA, SIENA AND SAN GIMIGNANO

Florence

Claudia was a wonderful driver for our day. We did not have a wine tour scheduled while we were in Tuscany, Claudia called immediately and got us scheduled for lunch and wine tasting. It was a fantastic day!

Quality of Experience

Guides, Drivers and Staff

Transport

AMALFI AND POSITANO DISCOVERY BOAT TOUR - SEMI PRIVATE (max 12)

Sorrento

We actually had a private boat tour with Theodoro. He was wonderful! We couldn’t have asked for a better guide around the coast. He was so knowledgeable. This was one of our favorite days of our vacation.

Quality of Experience

Guides, Drivers and Staff

Transport

I had the most wonderfully memorable vacation in Italy and all credits go to Maria and her exceptionally talented team. Every single activity Maria and her team selected for me went without glitches and far exceeded my expectations. Maria and her first class team were instrumental in helpong me experienced and created indelible memories that will last me a lifetime and beyond. Thank you again Maria from the bottom of my heart. I do plan on returning to Italy in a near future and I will not hesitate to hire the services of arguably the best travel planner in the entire hemisphere, Maria Grazia Rubimo, and her talented team. Krazie Mille.

Activity Review

Napoli Vespa Tour

Naples

The guide was super nice, friendly, adaptable, and very accommodating. He took me to amazing places with incredible views of the city of Naples. I highly recommend his services for anyone wanting to discover hidden gems from the city of Naples.

Quality of Experience

Guides, Drivers and Staff

Transport

It was thrilling yet very safe. The guide took me places I would not have been able to discover on my own.

We worked closely with Fabio who over-delivered. He was prompt and clear in his responses and he curated an incredible itinerary for us in Venice and the Dolomites. Moreover, when we hit a foreseeable snag — a guide running delayed or a country-wide airport strike — Fabio provided exceptional service and insights by cell phone, seemingly 24/7.

Both local guides in Florence were very knowledgeable. Had to adjust some due to the heat and crowds at museum. But all in all great service provided.

Aryiana was our trip specialist, and she did a perfect job. Each of the 3 boutique hotels were super clean and comfortable and very well located with helpful, friendly staff. And the included breakfasts were delicious.
Every driver and tour guide appeared exactly on time.
But Ariyana’s assistance to us when the train and air traffic controllers went on strike was the most amazing! We still can’t believe how fast she was able to make alternative transportation plans.
We will recommend kimkim to all of our friends and definitely use their services again!

My husband, daughter and I spent 9 days in Italy in early July 2023 and had an amazing experience. During this time we were in Florence, Amalfi and Rome. We also stopped at Pompeii, Vesuvius national park and did a quick city tour of Naples on the way to Amalfi. Andrea was phenomenal and worked with me to plan out a detailed itinerary. I am used to planning my own trips in the past and have very specific expectations. Andrea was able to meet and exceed all of those, including specific requests such as stopping by at a good pizzeria in Naples for lunch. He also had wonderful suggestions to make our overall experience better. We had a good balance of private guided tours and small group tours. All of our guides were excellent in terms of the information they provided and how they interacted with us. Special mentions to Guiseppe, our guide in Pompeii and Naples and MariaPaola, our guide in Rome. We had a pretty packed itinerary and everything was very seamless with no delays or misses, despite this being peak season in Italy. I would highly recommend using Kimkim/ Andrea to plan your vacation!

Activity Reviews

Florence private guided walk including Accademia Gallery

Florence

Quality of Experience

Guides, Drivers and Staff

Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano

Florence

Excellent trip - lunch at the vineyard was so good, some of the best food we had in Italy.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Pompeii ruin visit with a private guide

Italy

Guide was excellent!

Quality of Experience

Guides, Drivers and Staff

Day trip to Capri Island from The Amalfi Coast - small group

Italy

Vesuvius entrance ticket

Naples

Vatican Museum and Sistine Chapel skip the line ticket

Rome

Quality of Experience

Vatican Museums and Sistine Chapel - private guide

Rome

Naples guided walk

Italy

Guiseppe was great - learned a lot about the culture and history of Naples. And enjoyed good Napoli pizza for lunch

Colosseum and Roman Forum - Private guide

Rome

Quality of Experience

Rome Private Guided Walk

Rome

Quality of Experience

Colosseum & Roman Forum skip the line ticket

Rome

Organisation and booking of the trip through Kimkim and the help of Stephania was easy and straight forward. Kimkim gives you the flexibility to personalise our trip and leave out activities that are either too expensive or not interesting to us.

We went on a 10 day trip to florence, tuscany and the italian riveria. Our favourite stay was in the bed and breakfast in tuscany at Villa di Capovento where the couple that runs the place prepares the best food we had during our trip, the house and surrounding environment was also so peaceful and I am so glad we got to experience their hospitality.

We were fortunate to also stay in Camogli, a small town along the italian riveria. Although this is not part of Cinque terre - we were honestly quite glad that we were booked to stay there instead. Cinque terre is a must visit but I will not recommend staying there as it is filled with tourist. Camgoli on the other hand has nice beaches and was a train ride away from St Margarita and Portofino which was worth a day visit each.

The only down side to our trip was the advice that we got from Kimkim on self driving in Italy . I felt that more local information could have been shared about the difficulty of driving around the italian riveria as we ended up just parking our rental car in Camogli for 2-3 days and taking the train around instead due to the extremely small roads and most roads were also not accessible to rental cars during the day. We only know about this when we arrived and was advised by the hotel staff and our guide when we were visiting Cinque terre. If this information was known beforehand, we could have saved a few days of car rental cost and take a train down from Florence instead.

Kimkim is unable to help you book your rental car, and in italy the other issue is car parking along the italian riveria is very limited - this also has to be booked in advance.

I cannot say enough good things about Jessica Proietti and Storywalking. From planning our special trip to Italy to being with us every step of the way, during our vacation.
Jessica showed much patience with us as we changed the number of people attending, changing dates and changing cities we wanted to visit. We ended up with seven iterations of itineraries! We ended up having 8 people touring together from Rome to the Amalfi Coast, and then our vacation continued with 4 of us going north to the Dolomites and Lake Como. Jessica was able to coordinate our different flights schedules, price points and varying interests in activities. One month before our trip was to begin, my daughter decided to join us, and Jessica was able to include her in everything. And then, unfortunately, four people had to cancel at the very last minute and Jessica was able to provide some refunds and juggle around the cars and hotels.
We booked multiple private drivers and had many private transfers. All were wonderful, friendly, and professional. Our private driver and tour guide for Herculaneum and Pompeii were fantastic. I highly recommend the private guide. We also booked an Exclusive Capri Boat Tour from Positano. It was an 8-hour excursion with snorkeling and swimming, with a stop in Capri and another island for lunch. Again, the captain and guide were friendly, fun and professional. They also had a variety of snacks and drinks. The hotels Jessica booked for us met our needs and requests perfectly.
Once the itinerary was set, Jessica and Barbara were available to us, using their app AXUS, any hour of the day. They would respond in minutes to any questions or concerns we had. I have to mention one such issue that Jessica resolved by going above and beyond. The self-serve ticket kiosks were not working at the Bologna train station, and we were not able to get our tickets printed or downloaded. Jessica went to the Milan train station and sent me pictures of our tickets, so we did not miss our train!
In the end, Jessica took the worries of planning away from us and provided us with fantastic service, planning and guidance.

We had a fantastic two week trip to Souther Italy which we arranged with Maria Grazia. She was very knowledgeable and adjusted our trip for us several times to ensure we got to see everything we were interested in. Out trip started in Sicily in Catania, moved to Palermo via Train, then a small flight hop to Sorento and Amafi Coast and then another train ending in Rome.

Our hotels were are very nice and the staff was excellent. They were perfectly located in each area and allowed us to walk to everything we wanted to see. They were also very convenient to local restaurants and all had fabulous breakfasts provided!

The Kim Kim team arranged transportation for everything. Not having to deal with driving made our trip much more relaxing. All the drivers were very good and provided us interesting information about the areas. I usually drive everywhere we go, but was surprised how nice this made the trip. Not worry about how to get to places and dealing with parking and the other issues.

As far as activities we did my favorite were the Story Walking tours in the towns and the private walking tour of the Path of Gods. We also had a great boat trip off Sorrento coast, Positano and Amalfi boat tour with Ieranto bay.

I should also mention that we had a local contact Jessica who provided us her personal number and was immediately responsive to any questions we had. She confirmed our drivers and helped with one issue we had. Best service I have ever had on a trip!

Thank you Maria and Jessica for a wonderful trip!

Hotel Reviews

Hotel Duomo Suites and Spa

Catania

Beautiful hotel in the perfect location for getting around town. Staff was very friendly and helpful. Breakfast was fantastic. And the view from the top was great. Would definitely stay here again.

Authenticity & Character

Location

Walking distance to everything

Staff

Cleanliness & Comfort

Hotel Principe di Lampedusa

Palermo

Great location. Easy walk to many attractions. Staff was very friendly and breakfast was great. Very comfortable room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Rivoli Sorrento

Sorrento

Was a very nice hotel, room was small but comfortable. Easy walk to everything. Nice breakfast.

Authenticity & Character

Location

Staff

Had an issue with hot water, staff wasn't very helpful. Otherwise they were very nice.

Cleanliness & Comfort

History Suite

Rome

Location was very interesting, had to prearrange meet time so we could get keys and get in. Owner was great though. The location is fantastic, basically in the middle of all the places you will want to visit. Room was very nice and we enjoyed our stay!

Authenticity & Character

Location

Staff

Owner and breakfast staff were very friendly

Cleanliness & Comfort

Activity Reviews

E-bike tour of Etna along Magma Trail

Catania

I don't think this tour was run well. It start out with us getting pickup up and then stopping to get gas before we went to another location to pickup his friend that was going to drive the truck back. We wasted a lot of time before we even headed to the mountain. This should have been done before picking us up. The ride itself was beautiful though unfortunately we would up having heavy rain and thunderstorms. We tried to group through but the guide was not prepared for the weather and kept telling us we should have been more prepared. We are travelers and can't pack tons of gear, he should have provided weather gear for us. Because of the weather and lack of gear we had to cut the trip short. We sat in a restaurant dripping wet and waited for an hour for someone to bring the truck to pick us up. A waitress felt so bad for us she brought us some towels and gave a blow dryer to try to warm up a little. He should have known he had to cut it short since he kept telling us we weren't prepared for the weather and planned ahead so we didn't have to sit shaking wet. I think this would have been a good trip if it had been planned better. Even with the weather if he had just had some rain gear for us it would have been fun.

Quality of Experience

Mountain was beautiful, ride would have been great. Would definitely find a similar tour.

Guides, Drivers and Staff

Didn't plan well, blamed us for not be prepared. Unprofessional.

Transport

Crammed into a truck with gear, stopping for gas, picking up friends. No pleasant.

Private Valley of the Temples Agrigento Tour

Palermo

Our guide was great and very knowledgeable! Valley was beautiful.

Quality of Experience

Guides, Drivers and Staff

Loved our guide

Transport

Palermo Private Walking Tour

Palermo

Our guide was very knowledgeable and customized the tour a bit for us since we had already wondered around quite a bit.

Quality of Experience

Guides, Drivers and Staff

Marilu was a great tour guide

Transport

Walking tour, but we covered a lot of area

Sorrento coast, Positano and Amalfi boat tour with Ieranto bay

Italy

Loved this boat tour, we had a great crews and made some nice stops. Positano was our favorite little town.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking tour Path of Gods

Italy

Don't miss this tour, it was beautiful! Just a fantastic walk along the coast. Our guide was great!

Quality of Experience

Guides, Drivers and Staff

Transport

Colosseum Tour with Underground, Arena & Gladiator Gate with Roman Forum

Rome

The colosseum is an amazing structure. Getting to go under and get a real view into what it was like there was amazing. Without the underground tour you miss so much. We really enjoyed.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Evening Rome Walking Tour

Rome

Nice tour. We had done a lot of sightseeing on our own before the tour so they customized it a bit for us. Guide was very knowledgeable and took us to see some things we had missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Bomarzo & Orvieto Day Trip from Rome

Italy

Orvieto is a beautiful little town with fantastic views, if you have the time it is worth the trip. And the Bomarzo stop was very nice as well. A very peaceful walk.

Quality of Experience

Guides, Drivers and Staff

Our driver on this trip was exceptional, very friendly! Some great recommendations for future vacations.

Transport

Our ‘trip of a lifetime’ was exactly that, absolutely amazing! Moreno and his team were responsive and supportive throughout our entire trip. Moreno executed the trip I had in my mind down to the details I could not have even imagined. One experience after the other continued to get better and better, blowing us away. These are memories we will remember forever. We are grateful for the experience we had in Venice, Florence, Amalfi and Rome and cannot wait to venture into more of Italy one day. When we do, I’ll be reaching out to Moreno and KimKim again!

Hotel Reviews

Arcadia Hotel Venice

Venice

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Alfieri9 Boutique Hotel Florence

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bellevue Suite

Amalfi

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Charme Spagna Boutique Hotel

Rome

A bit disappointing due to construction happening in front of the hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hands-on Cooking Class & Farmhouse visit in the Amalfi Coast

Italy

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Venice Walking Tour with St. Marks Basilica and Gondola Ride

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Florence architecture and culture highlight Uffizi gallery tour - the essence of Renaissance

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Winery tour in Tuscany countryside

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Capri and the Amalfi coast boat tour with the Blu Grotto

Italy

Quality of Experience

Guides, Drivers and Staff

Transport

Visit Positano + Sorrento - Pizza Making Class

Amalfi

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Galleria Borghese Tour

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Italy was wonderful! It was so incredibly convenient to have drivers waiting for us at each of our locations and tours already scheduled and prepared. Honestly, the driving in Naples was a little scary, so we were so happy not to have to try to navigate that! :D
Fabio was our tour guide to Pompeii, and he did a fantastic job. He helped us to understand the history and culture surrounding this fascinating city.
From there we took the train to Rome, where again we had a driver waiting to take us to our hotel which was only a couple of blocks from the Colosseum. Our tour of the Colisseum and Roman Forum with Chiara was excellent. It is so helpful to have someone experienced and knowledgeable to explain the history and sites. Likewise the next day at the Vatican with Donata. All of our tour guides and drivers were fantastic.
From Rome we took a train to Florence and from there we branched off on our own, renting a car and exploring northern Italy. While the rest of our trip was still fantastic, we missed the ease and convenience of having Kimkim and Ina take care of everything for us. They did a wonderful job!

Hotel Reviews

Palazzo Alabardieri Hotel Napoli

Naples

Beautiful hotel, delicious breakfast. Located right in the heart of the action in Naples.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Capo d'Africa—Colosseo

Rome

Beautiful hotel in a prime location in Rome. The staff was incredibly helpful and we had a great stay. We chose not to get the hotel breakfast, but there was a fantastic 'bar'/bakery just down the street and around the corner where we were able to get fresh pastries. Being able to walk two blocks to the Colisseum was incredibly convenient!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Orto de' Medici

Florence

Fantastic hotel with wonderful breakfast (my husband was especially impressed by the fresh orange juice machine). Ideally located in Florence, we had a wonderful stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Colosseum & Roman Forum Tour

Rome

Chiara was our guide for the Colosseum and Roman Forum and she did an amazing job! Our tour included the underground of the Colosseum, which was fascinating. Chiara was able to maneuver us through the crowds with ease. She helped us to understand the history and archaeology of the area while keeping us engaged and entertained.

Quality of Experience

Guides, Drivers and Staff

Chiara was fantastic!

Transport

N/A. Hotel was close enough we could walk to the tour.

Private Pompeii Tour

Pompeii

We absolutely loved our private tour of Pompeii. Fabio, our tour guide was amazing! As an archaeologist he was able to inform us about the history and culture of Pompeii and answer all of our questions. We were really able to understand the life in that city before its tragic end. I would 100% recommend this tour, especially with Fabio as your guide!

Quality of Experience

Guides, Drivers and Staff

Fabio and our driver Pasquale were wonderful!

Transport

Vatican Guided Tour

Rome

Donata did a fantastic job with our tour through the Vatican. She was fun and engaging while sharing with us the cultural and artistic history of the museum. We were able to go through a restricted portion of the museum, and it was wonderful to see some of the sculptures and mosaics without the crowds. Donata did a great job preparing us with things to look for and notice within the Sistine Chapel. Otherwise it can be an overwhelming experience!

Quality of Experience

The museum was very crowded and most of it isn't air conditioned. Definitely not anything the tour has control over, but it did decrease the quality of the experience.

Guides, Drivers and Staff

Donata was fantastic!

Transport

Useful Information

Italy

We received great guidelines for our time in Florence.

Thank you, Chris, for an amazing Italian adventure! From the beginning planning stages all the way through the end, Chris was highly communicative, very accessible, and really understood what I was looking for on this trip (namely, a mix of planned tours and free time, plus seamless transportation that I didn't have to think about). Chris checked in with me regularly and when one of my tours in Venice fell through, Chris worked behind the scenes to secure a refund. Each of my hotels was homey and boutique and in fantastic locations, and all of the tour guides were an absolute wealth of knowledge. Working with Chris took all the stress and anxiety out of planning my first vacation in five years, and I would work with him again in a heartbeat!

The booking process was easy w the help of Irene. We loved the guide Giorgia in Siena. We didn’t know the back story of the horse race and it was fascinating. She also got us right into the thick of the parade. All of the drivers were excellent. We really liked Guillermo who drove us to Siena from Terre di Baccio. We loved all the hotels. The service, breakfasts and locations were all great. Our favorite experience was the private boat ride in Sorrento. I think the skipper’s name was Luigi and he was perfect. I highly recommend using Irene and the kimkim team for a vacation.

Hotel Reviews

Hotel Splendid Venice - Starhotel

Venice

Authenticity & Character

Location

It was an easy walk to shops and the pier. A water taxi pulls up to the hotel

Staff

Cleanliness & Comfort

Terre di Baccio Hotel Tuscany

Greve in Chianti

Great staff. Amazing food. Gorgeous views. There are alpacas and dogs to pet at breakfast. Are you kidding me?!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

VOI Donna Camilla Savelli

Rome

Great location for Rome. Excellent staff. Great breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Grand Hotel De La Ville

Sorrento

Great location near center of Sorrento. Great staff. Loved the pools. Rooftop bar and a rooftop pool w great views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Siena Walking Tour

Siena

Giorgia was an excellent guide. She’s lived in Siena for 25 years and gave us lots of great insight into the town, culture and horse race, which we were lucky enough to catch as it is only twice a year.

Quality of Experience

Guides, Drivers and Staff

Guillermo the driver has a wonderful personality. He was a pleasure.

Transport

Tuscany Tour & Lunch

Italy

This tour was a favorite, especially for Christina. We visited a winery where we had the pleasure of interacting with an older gentleman who was a painter. The winery visit was followed by a delicious lunch. Our driver was knowledgeable about wines. The lunch wasn't a full meal but it was enough to eat, and we enjoyed wine throughout.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Vatican Guided Tour

Rome

Our tour guide, Matteo, was exceptional. He was very good at navigating us through the Vatican, even skipping the line of the skip line people. He was quite knowledgeable about the history and explained things very well about the Sistine Chapel and the shrines. His expertise ensured we had a thorough tour without it taking too long.

Quality of Experience

Guides, Drivers and Staff

Transport

Amalfi Coast Boat Tour From Sorrento

Sorrento

The family absolutely loved this tour. Our boat driver was great and the stops at two towns were enjoyable. The highlight was when he stopped and threw some fish food into the water, attracting beautiful blue fish. The kids were thrilled to snorkel among the fish. The views were breathtaking and the overall experience was unforgettable.

Quality of Experience

Guides, Drivers and Staff

Transport

Sorrento Sea Kayak Tour

Italy

This was quite an adventure, especially for my 13-year-old who found the waves challenging. The guide helped by tying his kayak to hers and we managed to reach a small cave area where we took a break. We took some beautiful pictures there. The experience was a bit challenging but still enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport