Kimkim Trip Reviews for Italy

4.8
Based on 918 ratings
Read 918 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fabulous trip to Italy
Italy | Jun 25 - Jun 30, 2023

Melinda
Melinda F.
Herriman, UT | Reviewed on Jul 12, 2023
Our trip to Italy was wonderful! It was so incredibly convenient to have drivers waiting for us at each of our locations and tours already scheduled and prepared. Honestly, the driving in Naples was a little scary, so we were so happy not to have to try to navigate that! :D
Fabio was our tour guide to Pompeii, and he did a fantastic job. He helped us to understand the history and culture surrounding this fascinating city.
From there we took the train to Rome, where again we had a driver...
Read more

Our trip to Italy was wonderful! It was so incredibly convenient to have drivers waiting for us at each of our locations and tours already scheduled and prepared. Honestly, the driving in Naples was a little scary, so we were so happy not to have to try to navigate that! :D
Fabio was our tour guide to Pompeii, and he did a fantastic job. He helped us to understand the history and culture surrounding this fascinating city.
From there we took the train to Rome, where again we had a driver waiting to take us to our hotel which was only a couple of blocks from the Colosseum. Our tour of the Colisseum and Roman Forum with Chiara was excellent. It is so helpful to have someone experienced and knowledgeable to explain the history and sites. Likewise the next day at the Vatican with Donata. All of our tour guides and drivers were fantastic.
From Rome we took a train to Florence and from there we branched off on our own, renting a car and exploring northern Italy. While the rest of our trip was still fantastic, we missed the ease and convenience of having Kimkim and Ina take care of everything for us. They did a wonderful job!

Hotel Reviews
Palazzo Alabardieri Hotel Napoli
Naples

Beautiful hotel, delicious breakfast. Located right in the heart of the action in Naples.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Capo d'Africa—Colosseo
Rome

Beautiful hotel in a prime location in Rome. The staff was incredibly helpful and we had a great stay. We chose not to get the hotel breakfast, but there was a fantastic 'bar'/bakery just down the street and around the corner where we were able to get fresh pastries. Being able to walk two blocks to the Colisseum was incredibly convenient!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto de' Medici
Florence

Fantastic hotel with wonderful breakfast (my husband was especially impressed by the fresh orange juice machine). Ideally located in Florence, we had a wonderful stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Chiara was our guide for the Colosseum and Roman Forum and she did an amazing job! Our tour included the underground of the Colosseum, which was fascinating. Chiara was able to maneuver us through the crowds with ease. She helped us to understand the history and archaeology of the area while keeping us engaged and entertained.

Quality of Experience
Guides, Drivers and Staff
Chiara was fantastic!
Transport
N/A. Hotel was close enough we could walk to the tour.
Private Pompeii Tour
Private Pompeii Tour
Pompeii

We absolutely loved our private tour of Pompeii. Fabio, our tour guide was amazing! As an archaeologist he was able to inform us about the history and culture of Pompeii and answer all of our questions. We were really able to understand the life in that city before its tragic end. I would 100% recommend this tour, especially with Fabio as your guide!

Quality of Experience
Guides, Drivers and Staff
Fabio and our driver Pasquale were wonderful!
Transport
Vatican Guided Tour
Vatican Guided Tour
Rome

Donata did a fantastic job with our tour through the Vatican. She was fun and engaging while sharing with us the cultural and artistic history of the museum. We were able to go through a restricted portion of the museum, and it was wonderful to see some of the sculptures and mosaics without the crowds. Donata did a great job preparing us with things to look for and notice within the Sistine Chapel. Otherwise it can be an overwhelming experience!

Quality of Experience
The museum was very crowded and most of it isn't air conditioned. Definitely not anything the tour has control over, but it did decrease the quality of the experience.
Guides, Drivers and Staff
Donata was fantastic!
Transport
Useful Information
Italy

We received great guidelines for our time in Florence.

Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Jul 12, 2023

Dear, Melinda and Scott!

Thank you so much for all the 5 stars and additional comments. I'm so happy you had a fantastic time in Naples, Rome and Florence and even though you continued on your own after that I'm so glad you had the chance to see Northern Italy as well. There is so much variety of nature and scenery in this beautiful country, it would have been a pity not to see it. It was a great pleasure working with you! Safe travels!
Ina

Thank you for a worry-free Italian holiday!
Italy | Jun 29 - Jul 8, 2023

Bethany
Bethany S.
Storrs, CT | Reviewed on Jul 12, 2023
Thank you, Chris, for an amazing Italian adventure! From the beginning planning stages all the way through the end, Chris was highly communicative, very accessible, and really understood what I was looking for on this trip (namely, a mix of planned tours and free time, plus seamless transportation that I didn't have to think about). Chris checked in with me regularly and when one of my tours in Venice fell through, Chris worked behind the scenes to secure a refund. Each of my hotels was homey... Read more

Thank you, Chris, for an amazing Italian adventure! From the beginning planning stages all the way through the end, Chris was highly communicative, very accessible, and really understood what I was looking for on this trip (namely, a mix of planned tours and free time, plus seamless transportation that I didn't have to think about). Chris checked in with me regularly and when one of my tours in Venice fell through, Chris worked behind the scenes to secure a refund. Each of my hotels was homey and boutique and in fantastic locations, and all of the tour guides were an absolute wealth of knowledge. Working with Chris took all the stress and anxiety out of planning my first vacation in five years, and I would work with him again in a heartbeat!

Hotel Reviews
Royal Suite Trinita dei Monti
Rome

This hotel is so cool. Located near the top of the Spanish steps, it is truly boutique with a vintage feel. My room had a small balcony that looked right out over the steps, and even though you're in the center of the action, it doesn't feel unsafe. The staff is lovely. The woman at the front desk when I checked in escorted me to my room, recommended a spot for dinner, and insisted I take an umbrella with me on a day when rain looked likely. The breakfast set-up is a bit odd -- they give you a voucher to bring to the cafe across the street -- but it's a good breakfast with lots of options. There's a small elevator, or you can go in and out through a side gate on the steps.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Roma
Florence

This hotel is located in a great location, very close to the train station and to Ponte Vecchio. My first night, they informed me that the air conditioning in my room was broken, so they had moved me into this annex they own next door. It was on the 3rd floor, no elevator, dark stairwells, but the AC worked and a porter brought up my bag, so it felt like part of the adventure. The next day, I asked about the status of my room, and I'm glad I did -- it was ready and they said I could move in there if I wanted to -- but I had the sense that had I not proactively mentioned it, they would not have and I would have ended up in the annex room the whole time. The new room was more comfortable and with a bigger, softer bed than the annex room. There was no window, just a skylight, but it lit the room well. The bathtub was large and they provided complimentary toothbrushes. Breakfast was good, though the dining room was not air conditioned.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Antiche Figure
Venice

The staff here was so nice, and the room was adorable. When I checked in, the woman at the desk gave me a map and provided detailed directions on how to reach certain landmarks (which was great, as Google Maps and Venice don't always get along). She then escorted me to my room and helped me with my bag. The room itself was large, comfortable, and quiet, and breakfast was good. The location was convenient -- right across from the train station -- but be warned that there's a large bridge with no ramp you'll need to cross to get there. There's a spot for a private water taxi pickup to the airport right next door, which was also super convenient and easy to find.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 12, 2023
Dear Bethany, Thank you so much for your kind words and your appreciation of my help. It was an absolute pleasure to work with you on this, and you were very nice and so cooperative and understanding throughout the planning process and during your trip. I'm super glad you enjoyed seamless and stress-free transportation arrangements, while enjoying a mix of planned activities and free time, hotels with a homey feeling and hospitable staff, as well as guides with vast knowledge to share. Your... Read more

Dear Bethany,

Thank you so much for your kind words and your appreciation of my help. It was an absolute pleasure to work with you on this, and you were very nice and so cooperative and understanding throughout the planning process and during your trip. I'm super glad you enjoyed seamless and stress-free transportation arrangements, while enjoying a mix of planned activities and free time, hotels with a homey feeling and hospitable staff, as well as guides with vast knowledge to share.

Your specific comments regarding the hotels and some details are more than welcome, and will be put to good use for our future travelers, so that we make their experience even better.

I would love to plan another trip for you, next time perhaps in Greece (?!) why not? You know where to find me :)

Wishing you a wonderful remaining of your summer and all the best!

Safe travels,
Chris

4 cities, 11 days in Italy
Italy | Jun 29 - Jul 10, 2023

David
David M.
Scotch Plains, NJ | Reviewed on Jul 11, 2023
The booking process was easy w the help of Irene. We loved the guide Giorgia in Siena. We didn’t know the back story of the horse race and it was fascinating. She also got us right into the thick of the parade. All of the drivers were excellent. We really liked Guillermo who drove us to Siena from Terre di Baccio. We loved all the hotels. The service, breakfasts and locations were all great. Our favorite experience was the private boat ride in Sorrento. I think the skipper’s name was Luigi... Read more

The booking process was easy w the help of Irene. We loved the guide Giorgia in Siena. We didn’t know the back story of the horse race and it was fascinating. She also got us right into the thick of the parade. All of the drivers were excellent. We really liked Guillermo who drove us to Siena from Terre di Baccio. We loved all the hotels. The service, breakfasts and locations were all great. Our favorite experience was the private boat ride in Sorrento. I think the skipper’s name was Luigi and he was perfect. I highly recommend using Irene and the kimkim team for a vacation.

Hotel Reviews
Hotel Splendid Venice - Starhotel
Venice
Authenticity & Character
Location
It was an easy walk to shops and the pier. A water taxi pulls up to the hotel
Staff
Cleanliness & Comfort
Terre di Baccio Hotel Tuscany
Greve in Chianti

Great staff. Amazing food. Gorgeous views. There are alpacas and dogs to pet at breakfast. Are you kidding me?!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
VOI Donna Camilla Savelli
Rome

Great location for Rome. Excellent staff. Great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel De La Ville
Sorrento

Great location near center of Sorrento. Great staff. Loved the pools. Rooftop bar and a rooftop pool w great views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Siena Walking Tour
Siena Walking Tour
Siena

Giorgia was an excellent guide. She’s lived in Siena for 25 years and gave us lots of great insight into the town, culture and horse race, which we were lucky enough to catch as it is only twice a year.

Quality of Experience
Guides, Drivers and Staff
Guillermo the driver has a wonderful personality. He was a pleasure.
Transport
Tuscany Tour & Lunch
Tuscany Tour & Lunch
Italy

This tour was a favorite, especially for Christina. We visited a winery where we had the pleasure of interacting with an older gentleman who was a painter. The winery visit was followed by a delicious lunch. Our driver was knowledgeable about wines. The lunch wasn't a full meal but it was enough to eat, and we enjoyed wine throughout.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

Our tour guide, Matteo, was exceptional. He was very good at navigating us through the Vatican, even skipping the line of the skip line people. He was quite knowledgeable about the history and explained things very well about the Sistine Chapel and the shrines. His expertise ensured we had a thorough tour without it taking too long.

Quality of Experience
Guides, Drivers and Staff
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

The family absolutely loved this tour. Our boat driver was great and the stops at two towns were enjoyable. The highlight was when he stopped and threw some fish food into the water, attracting beautiful blue fish. The kids were thrilled to snorkel among the fish. The views were breathtaking and the overall experience was unforgettable.

Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Sea Kayak Tour
Sorrento Sea Kayak Tour
Italy

This was quite an adventure, especially for my 13-year-old who found the waves challenging. The guide helped by tying his kayak to hers and we managed to reach a small cave area where we took a break. We took some beautiful pictures there. The experience was a bit challenging but still enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Moreno and Team was fantastic
Italy | Jun 25 - Jul 2, 2023

Indera
Indera W.
Flagami, FL | Reviewed on Jul 10, 2023
Many thanks for making our Italian vacation incredible, everything was great, our driver and also our boat captain was incredible and made the experience that much more enjoyable, everyone was very knowledgeable and helpful. We had to make a few time changes and everyone was very accommodating. We will definitely use KimKim again for our future travels. Read more

Many thanks for making our Italian vacation incredible, everything was great, our driver and also our boat captain was incredible and made the experience that much more enjoyable, everyone was very knowledgeable and helpful. We had to make a few time changes and everyone was very accommodating. We will definitely use KimKim again for our future travels.

Hotel Reviews
La Bussola Hotel
Amalfi

Absolutely love this hotel, if we end up in Amalfi, this is my spot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Del Mare
Sorrento

Did not love our stay here, our room needed a bit more cleaning, we also requested to have sea view rooms which we did not get, no water in the rooms, but you can purchase at the front desk, also charges for coffee if you did not make the breakfast time and also charges for beach towels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 Full Day Island Tour in Capri and Anacapri from Amalfi
Full Day Island Tour in Capri and Anacapri from Amalfi
Amalfi

Everyone loved the boat tour. The lunch was amazing, staff helpful and accommodating. Unfortunately time ran out before we could make it to Capri or Anacapri, but we went another day.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Positano and Ravello
Day trip to Positano and Ravello
Italy

We had a wonderful time, after Ravello, we had the most incredible lunch on the beach, which took most of our day, so we never made it to Positano, but we were fine with that.

Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour - Sorrento ( Olive Oil Tasting + Pizza Cooking Class)
Food Tour - Sorrento ( Olive Oil Tasting + Pizza Cooking Class)
Italy

Again, this was so much more than we expected, everyone loved this experience. We enjoyed tasting all the incredible oils and vinegars. We would do this again.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Oct 05, 2023

Thank you so much for your review!
It was an absolute pleasure for us to help you book your trip!
We look forward to your next trip to Italy!
Ciao!

Everything that Francesca planned for us was ...
Italy | Jul 1 - Jul 9, 2023

Chris
Chris H.
Tysons Corner, VA | Reviewed on Jul 10, 2023

Everything that Francesca planned for us was highly enjoyable from the drivers to the accommodations and especially the tour guides she assigned to us.

I highly recommend Francesca and KimKim. We traveled at the peak of the season and would never had been able to accomplish as much as we did had I planned this on my own.

Local specialist: Francesca Cichella
Francesca
Francesca Cichella
Local specialist in Abruzzo, Italy | Replied on Jul 17, 2023

Ciao Chris & family, I am so happy to know your trip went great! Thank you for taking the time to write this review! Not only sharing your overall experience keeps me motivated in pursuing with my mission but I'm sure it's gonna be very helpful for other travelers who are considering organizing their vacation with a Travel Specialist. Thanks again and all the best!

This is the second trip we have planned with ...
Italy | Jun 12 - Jun 21, 2023

Jaime
Jaime S.
Ann Arbor, MI | Reviewed on Jul 10, 2023
This is the second trip we have planned with Tasos at KimKim. We did a 50th anniversary trip for our parents in 2019 to Greece with the immediate family of 5. This year we traveled to Italy with grandchildren as well. Both trips were outstanding! We highly recommend Taso’s services for he is patient, knowledgeable, extremely accommodating, and timely in his responses,. We have referred KimKim to family and friends! Read more

This is the second trip we have planned with Tasos at KimKim. We did a 50th anniversary trip for our parents in 2019 to Greece with the immediate family of 5. This year we traveled to Italy with grandchildren as well. Both trips were outstanding! We highly recommend Taso’s services for he is patient, knowledgeable, extremely accommodating, and timely in his responses,. We have referred KimKim to family and friends!

Hotel Reviews
Hotel Modigliani
Roma

The hotel was clean and comfortable. The staff was friendly and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Olimpia
Venice

This hotel was beautiful and historical looking. We enjoyed our stay here

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Luce
Amalfi

Resident Luce in Amalfi was beautifully decorated and the family that owns and runs it was absolutely wonderful! To enjoy their incredible breakfast on the beautiful rooftop deck was an absolute delight! They really did make you feel like you were part of their family. A truly magical place. A great recommendation!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Sabolini Tuscany
Colle di Val d'Elsa

Villa Sabolini was exactly what we had hoped for! Beautiful grounds and views overlooking the Tuscan countryside. On our first night, we enjoyed dinner in the bar area with their very accommodating staff. The pool offered a quiet reprieve after a day of cooking and touring. Breakfast had so many delicious choices and the staff were wonderful! Both of our rooms offered nice views and amenities. Unfortunately, the air conditioning in the two-bedroom suite was not working during our 3 night stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

Our guides were excellent and accommodating to our diverse group. The kids were engaged throughout and we felt that the experience was personalized to our needs.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Vatican Guided Tour
Private Vatican Guided Tour
Rome

The Vatican tour was impressive and our guide was very knowledgeable.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Food Tour
Rome Food Tour
Rome

The food tour was fun and we enjoyed trying out local cuisines.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Rome Walking Tour
Private Rome Walking Tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class in Chianti
Cooking Class in Chianti
Italy

The cooking class in Chianti was a highlight. We had a great time learning to cook Italian dishes.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Sunset & Aperitivo Gondola Ride
Private Sunset & Aperitivo Gondola Ride
Venice

The Gondola ride at sunset was an unforgettable experience. The prosecco was a nice touch.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Private Pompeii Tour & Mount Vesuvius visit with lunch and wine tasting
Pompeii

The Pompeii tour was fascinating and Mount Vesuvius was thrilling. The lunch and wine tasting was a nice touch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Everything was great. We liked the hotels and...
Italy | Jun 24 - Jul 7, 2023

Jessica
Jessica L.
Sacramento, CA | Reviewed on Jul 10, 2023
Everything was great. We liked the hotels and appreciated the reliableness of the transportation. We also very much enjoyed our local guides.
It was nice to know Roberta was available if we needed anything.
Our guide in Lake Como (name?) was a little much. She talked a lot.
The rest of our guides are the trip were more easy going and we enjoyed that.
Sergio in Lake Garda was very easy going and enjoyable.
We also really like Serena in Siena. She did a good job of concisely...
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Everything was great. We liked the hotels and appreciated the reliableness of the transportation. We also very much enjoyed our local guides.
It was nice to know Roberta was available if we needed anything.
Our guide in Lake Como (name?) was a little much. She talked a lot.
The rest of our guides are the trip were more easy going and we enjoyed that.
Sergio in Lake Garda was very easy going and enjoyable.
We also really like Serena in Siena. She did a good job of concisely explaining a lot to us. We learned a lot from her.
Sara, our hiking guide in Greve was great. We had a very nice, relaxing hike.
Andrea is Cinque Terre was also great. He took us on good hike and was able to get us acquianted with all the villages in one day.
Overall it was an amazing trip and everything went smoothly.
Really, the only complaint we had was the seat arrangements is the van. We did not like the seats facing each other. We preferred to have the seats all facing forward. It got fixed for a couple rides but then went back to facing each other for the last two rides.
Thanks for everything. We will defintiely recommned KimKim to our friends and family.

Hotel Reviews
Hotel Villa Flori
Como

The view at this hotel was amazing. It was also our favorite breakfast and the staff at breakfast were so friendly. The only downside to this location was you couldn't walk to very many things.

Authenticity & Character
Location
The view was amazing but we couldn't walk to much.
Staff
Breakfast staff were so friendly, the front desk not as much.
Cleanliness & Comfort
Olivi Thermae & Natural Spa
Sirmione

The location of this hotel was great. The staff was not very friendly and seemed to be a bit of an older crowd.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Athena Siena
Siena

It was a good location. The breakfast wasn't as good as some of the other hotels.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Leopoldo
Radda in Chianti

This was a really neat hotel to stay in. We really liked the rooms. The staff was not very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Porto Roca
Monterosso

We really enjoyed this hotel. The views were amazing. We enjoyed hanging out at the pool talking to other guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Star Hotel Rosa Grand
Milan

We had very little time in Milan and this hotel was perfect because of the location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour by public ferry of Lake Como - Explore Bellagio
Guided Tour by public ferry of Lake Como - Explore Bellagio
Italy

I think if we were to do this again, we would do a private boat versus the ferry. Our guide was very knowledgeable but she talked too much. We were a little overwhelmed by her.

Private guided boat tour on Lake Garda
Private guided boat tour on Lake Garda
Italy

We really liked the private boat, we felt like we could see a lot more that way. Our guide was very easy going and it made for a very nice relaxing day.

Walking Tour of Siena
Walking Tour of Siena
Italy

I'm so glad we did this do at the beginning of our stay. It was an amazing orientation to Siena. There is a lot to know about Siena and Serena did a great job informing us.

Day Trip to Volterra & San Gimignano from Siena
Day Trip to Volterra & San Gimignano from Siena
Siena

It was good to see these places but they were not a highlight of the trip.

Hiking on the Chianti Hills
Hiking on the Chianti Hills
Italy

We really enjoyed our hike with Sara.

Private transfer from Chianti to the Cinque Terre with stop in Lucca en route
Private transfer from Chianti to the Cinque Terre with stop in Lucca en route
Italy

We enjoyed our stop in Lucca.

Hike the Villages of Cinque Terre
Hike the Villages of Cinque Terre
Italy

Andrea took us a on hike we probably wouldn't have done on our own so that was great. He also gave us a good orientation of all the villages and how to take the train.

Local specialist: Fabio Fasone

Italian graduation trip
Italy | Jun 30 - Jul 9, 2023

L
Laurie P.
South Salt Lake, UT | Reviewed on Jul 10, 2023
Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took...
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Fabio put together a perfect trip for me, my husband and our grandson. It was just as we requested. We were very busy and saw all the fun and important sights. Everything went like clockwork.
All of our drivers were on time and very good. Some were friendlier than others but they all knew how to drive safely through the crazy, crazy Italian traffic. Our best drivers were Bruno who took us to Pompeii and then arranged a delicious pasta lunch at Cuomo’s in Gragnano and Stefano who took us to Volterra, and Gimgnano plus a lunch at an unique winery in a beautiful setting.
The Hotel Kraft in Florence with the swimming pool, beautiful rooftop terrace with views of Florence and superior breakfasts was the best. The CC Palace in Rome was very nice as well. The Hotel Mignon in Sorrento was charming inside but lacking in attention to detail on the terrace and breakfasts.
We had such a great time which was due in part to arrangements and timing for tickets, tour guides and drivers.

Fabio was always available for any questions or concerns and responded quickly. I really enjoyed working with him.

Hotel Reviews
Kraft Hotel Florence
Florence

Clean comfortable rooms nicely decorated. Fantastic views from the rooftop terrace with a swimming pool and five-star breakfast and service. Centrally located and quiet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Mignon Sorrento
Sorrento

Centrally located but on a very noisy street. The room was bright and cheerful and very clean. The breakfast was ordinary and adequate. The deck outside the bedroom was dirty and neglected. Staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CC Palace Hotel
Roma

Hotel was mostly located, the staff was very helpful and friendly, and the hotel and the rooms have been recently decorated and are very nice and comfortable and clean. Breakfast was good and the breakfast room was pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tuscany Day Trip to Siena & San Gimignano  | Lunch & Wine Tasting Included
Tuscany Day Trip to Siena & San Gimignano | Lunch & Wine Tasting Included
Florence

Hilltop towns of Volterra and San Gimignano should now be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Pompeii Archaeological Park
Discover Pompeii Archaeological Park
Sorrento

Pompeii is fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Tickets to Vatican Museums & Sistine Chapel
Tickets to Vatican Museums & Sistine Chapel
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Florence Art Tour: Uffizi & Accademia
Florence Art Tour: Uffizi & Accademia
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable. We walked.
St. Peter’s Basilica Tour with Dome Climb & Papal Crypts
St. Peter’s Basilica Tour with Dome Climb & Papal Crypts
Rome

The Vatican and the Vatican museums are so unique and beautiful that they should not be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of the Colosseum & Roman Forum
Guided Tour of the Colosseum & Roman Forum
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Not applicable. We walked
Self-Guided Day in Capri Island | Ferry Tickets Included
Self-Guided Day in Capri Island | Ferry Tickets Included
Italy

The blue grotto and Anacapri were fun and worth doing. The crowds were awful which made the day more difficult.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Ilardi
Fabio
Fabio Ilardi
Local specialist in Como, Italy | Replied on Jul 10, 2023

Buongiorno Laurie,
Thank you so much for taking the time to write a review and for sharing your thoughts on the services received. I am so happy that overall you and your family had a great trip through beautiful Italy, and it was a great pleasure helping you craft this itinerary as well as assisting you during your travels. I am looking forward to helping you again on your next Italian adventure! 🙂 I wish you and your family all the best!
Arrivederci,
Fabio

Italy Trip - Just what we wanted from Venice to Pompeii
Italy | Jun 24 - Jul 2, 2023

Kristin
Kristin C.
Bridgewater, NJ | Reviewed on Jul 08, 2023
Our trip was wonderful! Nine jammed packed days seeing the highlights from Venice to Pompeii from 3 different locations. Sonia listened to our requests as first time Italy visitors and filled our days with great experiences. Everything was incredibly smooth with all of the transportation at and between locations, and knowledgable and engaging guides/tours. My husband and two children (daughter-23 and son-19) agree that it was a great vacation. We were busy and came home exhausted - but that's... Read more

Our trip was wonderful! Nine jammed packed days seeing the highlights from Venice to Pompeii from 3 different locations. Sonia listened to our requests as first time Italy visitors and filled our days with great experiences. Everything was incredibly smooth with all of the transportation at and between locations, and knowledgable and engaging guides/tours. My husband and two children (daughter-23 and son-19) agree that it was a great vacation. We were busy and came home exhausted - but that's what we wanted. Sonia listened and put together the perfect itinerary for us.

Hotel Reviews
Hotel Carnival Palace
Venice

Great location., nice amenities and service. Good breakfast with great coffee and large selection of food. Quiet neighborhood on small canal, but close to tourist areas, food and shopping. Would definitely recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palazzo Leopoldo
Radda in Chianti

Castle in quaint town. Lots of nooks and crannies with rooms. Great breakfast and coffee, and restaurant for dinner. We loved everything about it, but the WIFI. As to be expected, with 2 foot castle walls, the wifi was iffy at best.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private Chianti wine tour with cooking class and lunch
Private Chianti wine tour with cooking class and lunch
Italy

This was one of our favorite activities. It was a very special experience for all of us (myself, husband, daughter-23, and son-19. The organic vineyard and oil farm was beautiful. We enjoyed learning the history of the farm and about today's offerings. Making of local foods - tiaramasu, bruschetta, and pasta - with our instructor was fun experience. All followed by eating what we prepared with a variety of sauces for the pasta and tasting of wines, limoncello, and grappa. We left happy and satisfied!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jul 10, 2023

Wow! Thank you Kristin! It was a pleasure planning your family trip. You've always been responsive and clear and this helped a lot.
I am glad you all came home with great memories.
We look forward to welcoming to Italy again soon.

The best way to see Italy!
Italy | Jun 25 - Jul 4, 2023

L
Linda C.
Canada | Reviewed on Jul 08, 2023
We had the most spectacular Italy trip, all due to the excellent and detailed planning by Irene Lappa, and then aided by the Travel 12 Team.
Everything was perfect, from the transportation to the hotels to the tours and activities.
We were so impressed with the quick responses to our questions, right from the planning of the trip to the final day, when some changes had to be made, with no problem at all.
The specific tours set up by Irene were very educational and fun - truly enjoyable. We...
Read more

We had the most spectacular Italy trip, all due to the excellent and detailed planning by Irene Lappa, and then aided by the Travel 12 Team.
Everything was perfect, from the transportation to the hotels to the tours and activities.
We were so impressed with the quick responses to our questions, right from the planning of the trip to the final day, when some changes had to be made, with no problem at all.
The specific tours set up by Irene were very educational and fun - truly enjoyable. We now have wonderful memories of Rome, Florence, Siena, Venice and Milan. We have learned about Italy as the locals live and work, which is exactly what we wanted. We also now know how to make authentic Italian pizza and gelato!
We would absolutely recommend Kimkim, and particularly Irene Lappa, to anyone wanting to travel to Italy.

Hotel Reviews
Hotel Alexandra Rome
Rome

This hotel is in a perfect location for walking around the neighborhood, with many cafes and restaurants. The beds were very comfortable and the buffet breakfast was excellent. We would definitely stay here again.

Authenticity & Character
It was not a standard hotel room, had lots of character.
Location
Walking to many restaurants, ambience of neighborhood
Staff
Very helpful in suggesting places to eat and how to get around
Cleanliness & Comfort
Very comfortable beds, very clean
Ottantotto Hotel Florence
Florence

One of our favourite! The history of the “hotel” was amazing- being a bakery and the a nobleman’s home -made us feel like we were living in the past with them. The breakfasts were delicious!

Authenticity & Character
As stated, the incredible history of the building was truly appealing. It was delightful having breakfast in the garden, or to just sit there.
Location
Easy walking to many places.
Staff
They were very helpful -explaining the entry system, getting us taxis and serving the breakfast.
Cleanliness & Comfort
Beds were very comfortable and the room was really clean.
Hotel Antigo Trovatore Venice
Venice

The location was terrific - easy walk to numerous restaurants and cafes, water taxis and water bus, and of course St.Mark’s Square.

Authenticity & Character
Being in a neighborhood setting made us feel like we were local! Our room had a balcony overlooking regular Venitian homes. The one drawback was the size of the room, as it was rather small and compact, but the wooden ceiling beams and decorative walls gave a lot of ambiance.
Location
Easy walking distance to many places.
Staff
Very helpful front desk - professional and friendly.
Cleanliness & Comfort
Only reason for 4 stars is the small size of the bedroom and bathroom.
Residenza delle Città
Milan

This is a self-catering hotel, meaning that it is an efficiency hotel. It has a fully equipped kitchen, a separate bedroom and a very spacious bathroom and living area.

Authenticity & Character
The spaciousness of the rooms was a very pleasant surprise. We didn’t use the kitchen at all, as we wanted to sample authentic Italian food in the local restaurants. There is an on site laundry, which came in very handy.
Location
This was exactly as we wanted - not in the main tourist areas with a regular type of hotel. We could walk to the train station and metro.
Staff
Very helpful front desk- explained how the entry system worked (if we came in after regular hours), helped us in figuring out the Metro system to get to the city centre - just very friendly and welcoming.
Cleanliness & Comfort
Beds were very comfortable. Everything was perfectly clean. We really liked the spaciousness.
Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Highly recommend this tour - we didn’t have to line up for hours to get in, and we went to the underground part where the gladiators and anime were kept. The history behind the Colosseum was absolutely fascinating and the tour guide’s explanation was exceptional. Our second tour guide was amazing as well, explaining so much of Roman history during the walking tour around the Forum.

Quality of Experience
Guides, Drivers and Staff
Transport
Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

This tour explained about the eating and wine pairing traditions of Italy. Absolutely delicious, informative and fun, throughout all the stops.

Quality of Experience
The tour guide was very knowledgeable, and made us truly enjoy the 4 hours. The owners of the different restaurants greeted us vey warmly and were delighted that we asked questions and enjoyed everything.
Food
Every stop had a different appetizer along with the Prosecco or specific wine. All delicious!
Guides, Drivers and Staff
Very friendly, knowledgeable and made everything fun!
Transport
Our driver was very friendly, answered all our questions. The car was very luxurious!
Pizza and Gelato Making Class in Florence
Pizza and Gelato Making Class in Florence
Florence

Definitely something not to miss! Learning how to make authentic pizza and gelato was super fun. Eating our finished products was a great way to end this tour, especially as everything turned out well.

Food
Well, after learning to make our pizza step by step, it turned out perfectly & we were happy to eat our creations.
Guides, Drivers and Staff
The head of the cooking class taught us so much, not only how to make the pizza and gelato, step by step, but all the history that went along with it. She was very passionate about teaching us, and her humorous comments just added to the fun. We are now experts at pizza making & knowing the difference in how to choose authentic gelato!
Transport
Very professional! Very friendly & again, very comfortable car.
Florence Highlights Walking Tour (Semi-private)
Florence Highlights Walking Tour (Semi-private)
Florence

Very informative and interesting walking tour. The highlight was definitely the Statue of David - something not to miss. Really enjoyed learning about the history of Florence.

Quality of Experience
Guides, Drivers and Staff
As with the other tours, the service, knowledge & friendliness of the people who we were assigned to were all excellent.
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Tuscany Day Trip from Florence with Chianti, Siena & San Gimignano
Florence

An awesome tour that touched on so many different aspects of life in Florence and the Tuscany area.

Quality of Experience
Siena was especially impressive, as we were there the day before their annual horse race. Parades start up at any place - we got behind one & had to follow it to be able to leave the town. The history of the 17 different groups in one small town - incredible! San Gimignano was an interesting place - a walled village with lots of history. The weather was very hot, and that’s the only reason we felt drained at the end and were happy to get back into our air conditioned van.
Food
The food served on the wine tour was delicious. We learned about how different wines are served with different courses and definitely did not need to have dinner on our return to Florence. Learning how this organic winery operates and how different wines are made was extremely interesting.
Guides, Drivers and Staff
Our group was split into 2 vans, with the tour guide being in the other van. So our driver answered all our questions - he was very proud of his country and gave us much background on everyday life. Plus he had a terrific voice - I asked him to sing & he played his recorded CD - such a talent in many areas!
Transport
Again, perfect.
Half-Day Murano & Burano Islands
Half-Day Murano & Burano Islands
Venice

Travelling to the islands by water taxi was a real treat! And refreshing! Watching how glass is made in 2 different ways was very interesting. It is a true art, with very specialized artists.

Guides, Drivers and Staff
It was always interesting talking to our guides and drivers, to learn about their everyday lives.
Transport
Water taxis through the canals - best way to go! The gondolas were interesting to watch - the skill of the rowers - but they were rather packed in along the canals, so we were glad that we had our own private transport already arranged.
Useful Information
Italy

It was very useful to have the suggestions, as we followed all of them.

Evening Aperitivo in Navigli
Evening Aperitivo in Navigli
Milan

A very interesting walking, wine tasting and aperitif tour. The area was where the locals “hang out”, so perfect for what we wanted to do.

Quality of Experience
Our tour guide knew all the local places to take us and have a history of everywhere we went. The food and drinks were delicious. Our group also got along famously! We were from 3 different continents.
Guides, Drivers and Staff
Our tour guide gave us a very welcoming - we were late because the directions were a bit confusing, as 2 areas were pretty much the same. We were in the wrong area! The group had to wait for us, but our guide was awesome about keeping us all relaxed & happy!
Transport
Milan Highlights With Duomo
Milan Highlights With Duomo
Milan

The Duomo and Castle were obviously spectacular, but the first hour of the walking tour was exactly the same area we had covered in the wine and food tour the evening before.

Quality of Experience
Not repeating the same walking tour part as the wine and food tour.
Guides, Drivers and Staff
Local specialist: Irene Lappa

Valeria was amazing. She was flexible with ou...
Italy | Jun 19 - Jun 29, 2023

J
Julia D.
Wilkinsburg, PA | Reviewed on Jul 07, 2023

Valeria was amazing. She was flexible with our needs and every single driver and guide was on time and our plans went perfectly. I highly recommend our Vatican kids tour guide and the boat ride to Capri.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 09, 2023

thanks, Julia,
was really a pleasure organizing this trip for you and your family.
Hope, you, Katie, and Jeannine have wonderful memories all together.
ciao valeria

Perfectly tailored 5-day hike in the Dolomites
Italy | Jun 26 - Jun 30, 2023

Andrew
Andrew L.
Canada | Reviewed on Jul 07, 2023

Thomas was very helpful, quick to respond, and put together a custom itinerary that perfectly matched the criteria we gave him. The hike was amazing and the rifugios were clean, comfortable and well situated. Overall, the experience exceeded our expectations!

Local specialist: Thomas Bringuy

Smooth travels through Italy!
Italy | Jun 16 - Jun 30, 2023

Michelle
Michelle E.
Chandler, AZ | Reviewed on Jul 07, 2023
Beautiful memories!
Our first trip to Italy went very smoothly due to the planning and organizing from our specialist Eirini!
Highlights of the trip included our Pizza Class at a family farm in the hills of Sorrento, Limoncello class/lunch at Bona del Capo in the Amalfi Coast and our Tuscan castle wine tour/ lunch in Montalcino!
We definitely enjoyed these fun small group activities, met some great people! The private sunset cruise was not overly romantic with the Captain and Skipper...
Read more

Beautiful memories!
Our first trip to Italy went very smoothly due to the planning and organizing from our specialist Eirini!
Highlights of the trip included our Pizza Class at a family farm in the hills of Sorrento, Limoncello class/lunch at Bona del Capo in the Amalfi Coast and our Tuscan castle wine tour/ lunch in Montalcino!
We definitely enjoyed these fun small group activities, met some great people! The private sunset cruise was not overly romantic with the Captain and Skipper directly behind us. Would have been bettter with a small group and different type of boat.
Our favourite walking tour was with Babi in Florence! It was so convenient having skip the line tickets into the Gallerie Academy to view Michaelangelo ‘s ‘David’!
The Kim Kim service was a little more than we wanted to spend as we had already booked our own hotels but overall we really enjoyed all our activities! Lastly the private transfers we had from hotels, train stations and airports was excellent with no stress. Especially our drive from Sorrento to Concha dei Marini!

Activity Reviews
Pizza School at Agriturismo
Pizza School at Agriturismo
Italy

Wonderful experience! Enjoyed being up in the hills on a farm! The family was so hospitable and informative. Not only did we really learn how to make pizza, we also enjoyed homemade wine , cheese and panna cotta! Great evening!

Quality of Experience
The organization, the food and the hosts!
Food
Everything
Guides, Drivers and Staff
They were professional but very friendly and fun
Transport
Got there safely
Private sunset cruise along the Sorrento coast
Private sunset cruise along the Sorrento coast
Italy

We didn’t enjoy this experience as much as if we would have been in a group. The front of the boast had no seats, just a platform do not very comfortable. Also the Captain and Skipper were directly behind us so not very romantic. It was nice sailing along the coastline, relaxing.

Quality of Experience
More comfortable boat, better snacks
Guides, Drivers and Staff
Friendly
Transport
They were late picking us up and we had to call our Italy liaison to connect
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

Our host, Giusy, was so much fun and charismatic! Enjoyed picking lemons and taking pictures before heading into the restaurant for our limoncello class. An interactive and fun experience making the limoncello, followed by drinking limoncello spritz. Having a beautiful long lunch with a stunning view finished off a fantastic day!

Quality of Experience
The host, the property, the class and the food
Food
The pasta and fish
Guides, Drivers and Staff
Easy and organized
Transport
Close to our hotel
Wine Tasting & Cooking class in Montalcino
Wine Tasting & Cooking class in Montalcino
Italy

Very interesting and informative tour of the winery! Enjoyed a delicious lunch afterwards!

Quality of Experience
Learning the history of the Winery along with type of grapes grown in the region.
Food
The Antipasti board was delicious!
Guides, Drivers and Staff
Very knowledgeable
Rome Walking Tour: Historic Center Highlights
Rome Walking Tour: Historic Center Highlights
Rome

Went to some interesting churches and piazzas on our tour. Our guide very knowledgeable

Secrets Walks of Sorrento: Street food by Locals
Secrets Walks of Sorrento: Street food by Locals
Italy

Enjoyed our walk through Sorrento. Our guide very knowledgeable. Had a nice coffee and cake at a little restaurant.

Quality of Experience
Our guide was flexible to walk to other areas Nice to stop for coffee!
Guides, Drivers and Staff
She was informative and clear
Private Walking Tour of Florence | City Highlights with David & Duomo
Private Walking Tour of Florence | City Highlights with David & Duomo
Italy

We really enjoyed our tour with Babi! She really took the time to explain things in an interesting way! The details on the sculptures and buildings she gave made us appreciate them even more! Having skip the line tickets was wonderful!

Quality of Experience
The combination of walking through the city along with specific sights like the Gallery Academy ( David) and the Duomo made it a complete package. Skip the line tickets bought ahead saved a lot of time.
Guides, Drivers and Staff
Babi had a great personality! Very knowledgeable and personable!
Transport
She knew how to avoid crowds
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Jul 10, 2023

Hello Michelle! Thank you so much for taking the time to write such a detailed review, I am very happy to know that you enjoyed Italy so much and that you are going back home with some great memories!
It gives great joy to our whole team as well as for the wonderful guides who share their love and passion about their country, to know that we met your expectations.

It was also a pleasure for me organizing this trip with you and Denis!

If you ever wish to come back to Italy, we will be thrilled to help you again. Till then, arrivererci!

Amazing Sicily Trip
Italy | Jun 23 - Jul 1, 2023

Ray & Sarina
Ray & Sarina N.
Basking Ridge, NJ | Reviewed on Jul 07, 2023
We highly recommend using kimkim to plan your trip to Sicily. Moreno was able to answer all our questions during the booking process and throughout our trip. It was great to have a local person help us since they know the area the best. We enjoyed a wonderful cooking class, a great boat ride, a fun day exploring scenes from the Godfather, an adventurous day at Mt. Etna, and a delicious chocolate tasting class. All of our tour guides were wonderful, and we were thankful to have tours with less... Read more

We highly recommend using kimkim to plan your trip to Sicily. Moreno was able to answer all our questions during the booking process and throughout our trip. It was great to have a local person help us since they know the area the best. We enjoyed a wonderful cooking class, a great boat ride, a fun day exploring scenes from the Godfather, an adventurous day at Mt. Etna, and a delicious chocolate tasting class. All of our tour guides were wonderful, and we were thankful to have tours with less than 12 people and sometimes even private tours! All the hotels booked through kimkim were beautiful and in great walking distance to all the attractions and restaurants we planned.

Hotel Reviews
Hotel Villa Paradiso Taormina
Taormina

This hotel is in a wonderful location! The staff was friendly and the views were great.

Location
Algilà Ortigia Charme Hotel
Siracusa
Staff
Cleanliness & Comfort
Palace Catania | UNA Esperienze
Catania
Cleanliness & Comfort
Activity Reviews
Cooking Class in Taormina
Cooking Class in Taormina
Taormina

We had a wonderful cooking class with Massimo. It was a fun experience and it was nice working with the others in our group. The food was delicious! We love that we were sent the recipes after our class.

Quality of Experience
Food
Guides, Drivers and Staff
Boat Trip along the Taormina Coast
Boat Trip along the Taormina Coast
Taormina

Our trip was nice and relaxing.

Godfather Movie Set Tour
Godfather Movie Set Tour
Taormina

Wonderful experience going to the Bar Vitelli, the church where Michael and Apollonia got married, and the Castle where many scenes were filmed. Savoca is a lovely town to walk around as well.

Quality of Experience
Guides, Drivers and Staff
Transport
Excursion to Modica, chocolate workshop and Sicilian passito wine tasting in a local family winery
Excursion to Modica, chocolate workshop and Sicilian passito wine tasting in a local family winery
Italy

Informative, fun, and delicious!

Quality of Experience
Guides, Drivers and Staff
Etna Jeep Tour
Etna Jeep Tour
Taormina

More hiking than we anticipated, but beautiful views and cooler temperatures!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Moreno Moretti
Moreno
Moreno Moretti
Local specialist in Italy | Replied on Jul 07, 2023

Ciao Ray and Sarina

it was a truly pleasure for me, to working with you and planning such an interesting and cultural trip

Thanks again for you trust
M

Itlay and Greece coastline
Italy | Jun 16 - Jul 1, 2023

S
Stephen W.
Canada | Reviewed on Jul 05, 2023
Just finished our 2nd trip with kimkim.
Irene was our planner and she exceeded in all aspects. Revised the intierary perfectly to accommodate our needs was always accommodating. All hotels choosen for us were in comfortable and in amazing locations, walking distance to anything we wanted too see or do.
Activities throughout the trip provided knowledge, amazing sites and all food tours had excellent selections.
Overall a great vaction with amazing tour sites, delicous food/drinks, ...
Read more

Just finished our 2nd trip with kimkim.
Irene was our planner and she exceeded in all aspects. Revised the intierary perfectly to accommodate our needs was always accommodating. All hotels choosen for us were in comfortable and in amazing locations, walking distance to anything we wanted too see or do.
Activities throughout the trip provided knowledge, amazing sites and all food tours had excellent selections.
Overall a great vaction with amazing tour sites, delicous food/drinks, picture perfect beachs. Memories for a lifetime. Thanks again kimkim and to Irene!

Hotel Reviews
SanSal Boutique Hotel
Chania

Great location with awesome rooftop bar and infinite pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heliotopos Hotel
Santorini

Amazing balcony view, could of stayed on it all day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Il Hotel Campanile Sorrento
Sorrento

In a amazing location, right across the street from the best Gelato to finished every night

Authenticity & Character
Location
Staff
Very nice lady
Cleanliness & Comfort
Activity Reviews
Sorrento Sunset Sea Kayak Tour
Sorrento Sunset Sea Kayak Tour
Sorrento

Was a cool experience, that ended with a amazing sunset. Definitely happy I was familiar with a kayak. The ocean is a little rough and I could see how some would of been anxious paddling through the rockinlet to the swim area.

Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

Provide plenty of drinks, picture perfect swimming spots. Even served us raw sea orcants.

Quality of Experience
Guides, Drivers and Staff
Transport
Pizza Cooking Class in Napoli
Pizza Cooking Class in Napoli
Naples

Was cool but maybe I had my hopes up a little for a pizza class in Naples. don't really due much to making the pizza besides the dough that you don't use "dough has to rise"

Trastevere Afternoon Food Tour & Wine Experience
Trastevere Afternoon Food Tour & Wine Experience
Rome

Food selections and wines were great

Quality of Experience
Food
Guides, Drivers and Staff
Very friendly
Driving Tour in Chania Mountains
Driving Tour in Chania Mountains
Chania

Was nice to see the moutinan side of chania, the highlight of the trip is the local resturant they brought us to that was run by a family with no electricity and only used firebeds to cook. The owner was amazing and made sure we're having a good time. He served us a overwhelming amounts of diffent meats. Best goat I ever had.

Quality of Experience
Food
Very good meats
Guides, Drivers and Staff
Driver very friendly and resturants owner was awesome,
Transport
Balos & Falassarna Beach Tour with Lunch
Balos & Falassarna Beach Tour with Lunch
Chania

View point of balos is very cool, this day was one of our favorites. Falassarma beach was super chill with the right amount of wave action to have some fun in the water. Very nice day that ended with delicious food

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Olive Farm Visit & Lunch in Archanes
Olive Farm Visit & Lunch in Archanes
Heraklion

Nice to learn a little bit about the process and how to read olive oil labels. Owenr is very passionate

Quality of Experience
Guides, Drivers and Staff
Transport
Santorini Highlights with Wine
Santorini Highlights with Wine
Italy

The tour guide made this enjoyable. Would of been nicer to maybe visit more vineyards. Sight seeing spots are nice though.

Quality of Experience
Guides, Drivers and Staff
Transport
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini

Very cool day, nice swimming spots on a nice boat with delicious food.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Irene Lappa

Christina in Rome and Cristina in Verona were...
Italy | Jun 24 - Jul 4, 2023

T
Tanya A.
Santa Barbara, CA | Reviewed on Jul 05, 2023
Christina in Rome and Cristina in Verona were both GREAT! We also loved Daniel in Venice / Murano. I really appreciated how transportation was included and well planned for us. Made the trip seamless . Andrea was very patient with us when we called with questions. Read more

Christina in Rome and Cristina in Verona were both GREAT! We also loved Daniel in Venice / Murano. I really appreciated how transportation was included and well planned for us. Made the trip seamless . Andrea was very patient with us when we called with questions.

Hotel Reviews
Hotel Indigo Rome - St. George
Rome

So close to everything. Great roof top bar/ restaurant.

Authenticity & Character
In an older part of Rome
Location
Staff
Cleanliness & Comfort
Hotel Roma
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oasi Boutique Hotel Cinque Terre by Best Western
Levanto

Air conditioning marginal

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice
Authenticity & Character
Staff
Cleanliness & Comfort
Activity Reviews
Rome Private Golf Cart tour
Rome Private Golf Cart tour
Rome

ChristinA the guide was great. Pantheon was my favorite but she hit any spot we wanted

Quality of Experience
Guides, Drivers and Staff
Transport
Private Colosseum Underground Tour with Roman Forum and Palatine Hill
Private Colosseum Underground Tour with Roman Forum and Palatine Hill
Rome

The tour guide for underground tour was very hard to understand

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome
Quality of Experience
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Pizza Making Class
Pizza Making Class
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Bike ride in Tuscany Countryside from Florence (small group)
Bike ride in Tuscany Countryside from Florence (small group)
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Pisa guided walk
Pisa guided walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Verona guided walk - private guide
Verona guided walk - private guide
Verona
Quality of Experience
No
Guides, Drivers and Staff
Transport
Exclusive Murano & Burano islands visit (private service)
Exclusive Murano & Burano islands visit (private service)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Guided tour Doge's Palace and St Mark (small group)
Guided tour Doge's Palace and St Mark (small group)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jul 13, 2023

Hi Tanya,
thank you for your review. This is very useful for us .

Good trip, could have had clearer communication
Italy | Jun 19 - Jul 3, 2023

R
Riley K.
Santa Ana, CA | Reviewed on Jul 05, 2023

Overall, Italy was great. Communication between us, KimKim, and the tour guides/companies was somewhat difficult and unclear at times. We had a couple of instances in which the specific company that was used to book the tour was unclear and we ended up with the wrong tour for a time because of confusion.

We were able to get a partial refund for an event due to weather issues and not being able to go on a private vineyard tour, but the refund was initially refused and I had to argue to get the refund.

Local specialist: Eleni Fotiou

Great Italy trip but room for improvement in planning and while on trip
Italy | Jun 22 - Jul 3, 2023

Sangini
Sangini S.
Hybla Valley, VA | Reviewed on Jul 05, 2023
This was our second time planning and booking a trip through kimkim. We had a large group of 11 people and overall we had a lovely trip. The planning was a little more onerous for this trip, partly I suspect due to the size of the group and a busy time of year but I think also there were points where communication from Chris could have been better and possibly the information/communications he was receiving from local partners. In particular, it was hard to understand the details of the Lake... Read more

This was our second time planning and booking a trip through kimkim. We had a large group of 11 people and overall we had a lovely trip. The planning was a little more onerous for this trip, partly I suspect due to the size of the group and a busy time of year but I think also there were points where communication from Chris could have been better and possibly the information/communications he was receiving from local partners. In particular, it was hard to understand the details of the Lake Como planning and there were points where information had already been discussed or sent but was overlooked. While on the trip, the Lake Como and Venice portions of the trip were great. Donatella was a good guide in Lake Como (although we felt like we were being rushed through in Bellagio and Villa Carlotta only to end up with extra time on the back end of each location). Luccia and Caterina in Venice were wonderful and so great with the kids and our transfers in Venice were also wonderful. We enjoyed Hotel Centrale in Cernobbio and the town of Cernobbio was lovely. The hotel in Venice was mediocre - the A/C did not work in 2 of the 3 rooms we had, there was likely mold issues , and we kept finding dead bugs/mosquitoes on our beds, and the water in shower would unpredictably become scalding hot requiring one to step out of the water every few seconds and creating a dangerous situation with young kids. The location of the hotel in Venice was great.

We had a lot of frustrations and poor experiences in Florence with poor communication, issues with transfers to and from the train station, issues with transfer to one of the activities (a cooking class), and the cooking class itself was not what was described. Our day trip to Sienna, San Gigamano, and Pisa with guide Silvia was great and Silvia and the driver Vladimir were both wonderful.

While on the trip, Chris really came through in problem-solving and communicating to help smooth over the problematic parts of the vacation. The central number we had additionally been provided for more immediate service was terrible and incredibly frustrating to deal with.

Hotel Reviews
Hotel Centrale Cernobbio
Cernobbio

Clean, spacious hotel with nice staff, great location near bus station and short walk to ferry terminal and near restaurants in a charming town. Breakfast was also good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ca Dei Conti Venice
Venice

Hotel is perfectly located with a 5 minute walk to San Marco Square, the main walking strip along water, and a 10 minute walk to the Rialto Bridge. However the cleanliness/comfort of the hotel as well as the breakfast were mediocre. 2 of the 3 rooms we had did not have working A/C -- one of the rooms we had changed and then did get working A/C. In at least one room, we kept finding dead mosquitoes on the bed and there was mold in the bathroom. In all rooms, the water would suddenly become scalding hot requiring one to step out of the water in the shower every few seconds and being very dangerous with kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
functioning a/c, water temperature fluctuations to dangerously hot, mold/mosquito/bug issues
Palazzo Alfani al David
Florence

Lovely apartment style accommodation directly across from Accademia, 5 minutes from Duomo and near great restaurants. Host Francesca also lovely and easy to communicate with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pizza & Gelato Making - Cooking Class
Pizza & Gelato Making - Cooking Class
Florence

While we had a lovely time with the couple who provided the class in a beautiful location -- there was no gelato making which was a huge disappointment as we had been telling the kids all day we would make gelato. In addition, the class was nothing like described on the itinerary - no culture/history was discussed and no traditional oven was used.

Quality of Experience
Food
Guides, Drivers and Staff
terrible experience with drivers and poor communication about who would be picking us up and where leading to confusion. I was not given phone numbers and drivers were not given my number. Also, the walk to host house was uphill and not well communicated when I had two adults in their mid-70s in our group.
Transport
Full day Lake Como Tour
Full day Lake Como Tour
Italy

Donatella was a lovely guide, engaging kids and adults while on the ferry. Once in Bellagio and again at Lake Carlotta, the communication of plan and distribution of time were less clear and we felt rushed through both locations only to then end up with a lot of extra time in both locations that we would have preferred to use to explore a little more. The amount and difficulty of walking in all locations was also not clearly provided in planning the trip which would have been important given we had a 5 year old and two adults in their mid-70s.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuscany Grand Tour - Best of Siena, San Gimignano, Chianti and Pisa
Private Tuscany Grand Tour - Best of Siena, San Gimignano, Chianti and Pisa
Florence

It would have been helpful to know the length of each walking tour and options for alternate routes to accommodate oldest/youngest members of family both in the planning portion and on day of tour. Siena was beautiful but the tour was a bit long for members of our group. Silvia was amazing in accommodating people and being considerate of the grandparents and young 5 year old.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore St. Mark's Basilica and The Doge's Palace, Gondola ride
Explore St. Mark's Basilica and The Doge's Palace, Gondola ride
Venice
Quality of Experience
Guides, Drivers and Staff
Local specialist: Chris Gravas
Chris
Chris Gravas
Local specialist in Athens, Greece | Replied on Jul 22, 2023
Dear Sangini, Thank you for providing a clear and detailed overview of your trip and your overall evaluations and impressions. I understand that some elements could have been better, and we will use your feedback in a constructive way, helping us improve our services in some cases and our choice of partners in others. I am not one to shift blame or avoid responsibility, while at the same time, I always look to share the praise and rewards of a wonderful review and experience from a traveler,... Read more

Dear Sangini,

Thank you for providing a clear and detailed overview of your trip and your overall evaluations and impressions. I understand that some elements could have been better, and we will use your feedback in a constructive way, helping us improve our services in some cases and our choice of partners in others. I am not one to shift blame or avoid responsibility, while at the same time, I always look to share the praise and rewards of a wonderful review and experience from a traveler, towards all contributors.

That being said, I wish to personally extend my apologies for all mishaps on your trip which we have already discussed, and I will definitely share your kind words to Donatella, Silvia, and the couple offering the Cooking Class in Florence.

At the same time, I want to also thank you for your kind words regarding my responsiveness and for being there for you during your trip, trying to assess every situation, troubleshoot and help in the best way possible, given the circumstances and the peak season.

I wish you and your family all the best for the rest of your summer, and happy & safe future travels.

Kind regards,
Chris

Amazing Italy…
Italy | Jun 28 - Jul 4, 2023

Amit
Amit S.
Raleigh, NC | Reviewed on Jul 05, 2023

Just came back from our trip to Italy. ‘Sonia’ was the organizer for our trip. She did a fantastic job preparing the itinerary and arranging guides and transport. ‘Daniela’ was our point of contact. She was super, went above and beyond to make sure that we had a smooth and pleasurable experience. Guides were local and had plethora of knowledge about focal points to take pics and shop around. This was our 2nd trip with ‘Kimkim’ and we continue to be impressed. A big ‘thank you’ to Sonia/Daniela and their team. We are already thinking about our next adventure with them.🙏🏼

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Jul 05, 2023

Grazie mille Amit! It was a pleasure planning your trip.
Looking forward to welcoming back to Italy again!

Bailey Italy trip 2023
Italy | Jun 19 - Jun 29, 2023

Katie
Katie B.
Glastonbury, CT | Reviewed on Jul 04, 2023
We traveled to Italy in June with my husband and two boys ages 5 and 7. We planned and coordinated our trip along side my sister and her family as well as a friend and her family. Valeria coordinated the whole trip for all 3 families providing transportation, family friendly tours, and memorable experiences. Our transportation and drivers were always timely and the cars were spacious and comfortable. The tours and guides were excellent and held the attention of the children. She made... Read more

We traveled to Italy in June with my husband and two boys ages 5 and 7. We planned and coordinated our trip along side my sister and her family as well as a friend and her family. Valeria coordinated the whole trip for all 3 families providing transportation, family friendly tours, and memorable experiences. Our transportation and drivers were always timely and the cars were spacious and comfortable. The tours and guides were excellent and held the attention of the children. She made everything easy and it required no additional planning or coordination on our part which made for a stress free and wonderful vacation. We would absolutely use Valeria and Kim Kim for future trips and look forward to visiting this beautiful country again!

Activity Reviews
Naples City tour
Naples City tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Street Food Tour in Naples
Street Food Tour in Naples
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Private Pizza-making class
Private Pizza-making class
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Private golf cart tour
Private golf cart tour
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
The Vatican Museums –treasure hunt family tour ( private)
The Vatican Museums –treasure hunt family tour ( private)
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Jul 04, 2023

Hi Kathie,
thanks for your kind message.
On behalf of my team, I really thank you.
Was a pleasure working with you!
ciao valeria

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