Kimkim Trip Reviews for Italy

Jessica is a wonderful specialist with whom to work. She was flexible, adaptable, knowledgeable, and planned a great trip. We had a whirlwind time in Italy--visiting 5 cities in 8 days--so a lot of the exhausting parts were based on our own desired itinerary, not something Jessica suggested. We lost a half-day in Venezia due to a late train out of Verona, so please be mindful of tight connections (we had a 22-minute window, but the train was 15 minutes late, meaning 7 minutes to de-train and run through throngs of people, literally to the furthest possible platform away...train pulling away as we arrived). Cost an extra $250 to rebook a later train. Had a less than ideal tour guide for the Colosseum and Forum in Roma (hard to hear, very difficult to follow), but that is the fault of the tour company, not KimKim or Jessica. On our food tour of Napoli, we were asked to purchase food and drinks, which we did not even want. When doing KimKim tours previously in Greece and Croatia, the guides covered all expenses, including tips, so we hadn't planned for that in Napoli. The guide was good, and we had been delayed to meet her, so we didn't complain about paying for the food.

Best parts of Italia adventure were: (1) in Napoli, the Hop On Hop Off Bus is a great resource; the panoramic line is beautiful and takes you to a lot right next to the Nuevo Castle. Highly recommend taking a tour of the castle. We ate at Antonio y Antonio in Napoli and hadca fantastic experience. (2) Roma--the private tour of the Vatican was incredible, but be absolutely certain you report to the Museum area! We were responsible for finding transportation to the tour that started at 830AM that morning. We couldn't get a cab for almost 25 minutes and then were dropped off a full mile from where we were supposed to be...we were a full hour late to the tour, and thought we'd missed the opportunity, but fortunately, another guide was available. Our 87 year-old father is very mobility challenged, but the Vatican gave him a wheelchair and wonderful treatment, so he could experience his lifelong dream. Also, highly recommend a golfcart tour of Rome! We left at sunset, and saw the majestic city with a fantastic guide in the cool evening air, with the lights illuminating the hostoric sights. (3) Elba's Hotel Fabricia. Take a boat tour with Claudio and relax inside a secluded, lushly tropical, historic resort. Paradise once you arrive. But, please note that ferries are not ADA accessible and all luggage must be carried by passengers up and down multiple flights of stairs. This part of the trip was harrowing for the mobility-challenged member of our party and I ended up very injured by a terrible fall, trying to manage both the bags and my father-in-law. (4) Verona. Everything about Verona is magical. We managed our own tours while there and recommend the cathedral package which allows you access to several stunning historic buildings, including the Duomo. Dining at Osterio il Bertoldo with Italian family was the highlight of our stay. Also, the room at Hotel Mastino wss a superb choice for anyone traveling with a child(ren); they get their own room and TV in the suite. (5) Venezia- We were again responsible for making our own way to the Hotel Carnival Palace, which quite a way from the train station. A porter transited over bridges and cobblestone streets with our bags ($30), but for the mobility-challenged, water movement is easiest. We used water taxis and a gondola (both very costly ($70-180), but necessary) to do most sightseeing and to get to the airport.

All-in-all, a trip of a lifetime. Although sometimes harrowing, over-budget, exhausting, and while still sporting some serious bruises from my fall on the ferry, I would do it all again in a minute.

Hotel Reviews

Hotel Piazza Bellini & Apartments

Naples

Absolutely perfect for families. Our teen son had a loft with his own bathroom, table, fridge and AC. Our room had a large bed, bathroom and balcony. Breakfast was excellent. Location is not great. Would rather have been near the water, but overall lovely experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Windrose

Rome

Very average. Located right near the train station, the room was very small, bathroom was inadequate for three people's belongings, and AC leaked excessively. Breakfast was okay. Best part was the staff.

Tips for future travelers

If you are a couple or solo traveler, this might better suit your needs

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Fabricia

Portoferraio

If you don't have a car, plan to be here 24/7.

Tips for future travelers

You will have to eat all meals at the hotel. Budget accordingly. They have an exceptional laundry service.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Mastino

Verona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Carnival Palace

Venice

Tips for future travelers

Not great for mobility-challenged unless water transport is booked

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

City Sightseeing in Naples - Hop-On, Hop-Off Bus

Naples

Quality of Experience

Guides, Drivers and Staff

Transport

Private Naples Walking Tour with Food Tastings

Naples

Quality of Experience

Guides, Drivers and Staff

Transport

Mini Private Rome Tour in Golf Cart

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Vatican & Sistine Chapel Tour - Visit itinerary without barriers

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Rome in a Day Tour with Vatican, Colosseum & Historic Center

Rome

Quality of Experience

Guides, Drivers and Staff

Transport

Private excursion by boat

Elba island

Quality of Experience

Guides, Drivers and Staff

Claudio was superb

Transport

Everything

Andrea at KimKim was wonderful to work with in planning and during the trip. I appreciated how quickly he responded to my text questions.
The hotels chosen were perfect for us all with very accommodating staff: Porto Roco in Monterossa, the Belvedere in the beautiful Tuscan countryside, and the perfect location of the Pendini in Florence.
Our one suggestion would be to advise travelers in Cinque Terre who aren’t familiar with train travel, to just hop on the train when it stops and not worry about the “assigned seat” listed on the ticket. Trying to get through the crowd to our assigned car, we missed the train. The train stops for a very short time!!
I highly recommend KimKim. Andrea planned a wonderful vacation for us. Thank you!

Everything on the trip was extremely well done. All the guides were professional, friendly, and helpful. Our in country concierge (Barbara) kept in constant contact and was available to answer questions when needed.
The tours setup were small group, skip the line type, of tours. The guides were all excellent and their handling of the situations and crowds were well done.

Overall, I will be working with this service again.

Hotel Reviews

Ai Reali Hotel Venice

Venice

Older hotel, but that was the draw for us. It was very comfortable. The staff was extremely helpful. The location was great, easy walking to anything needed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Plaza Hotel Lucchesi

Florence

The hotel location was excellent. Staff, especially concierge, was very helpful. The restaurant, on the main floor, was probably the only downside. The food itself was very tasty, but the breadth of offerings were limited.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rose Garden Palace

Rome

Location was ok, though right across from the embassy row - which while we were there had alarms going on during one night. Obviously not the fault of the hotel. The location is such that, with a little walking, you can get to most any of the most popular sights. The restaurant offered excellent food with a good amount of choice. Staff throughout the hotel was helpful and friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Venice Gondola Ride

Venice

Very much a "tourist must do" type of thing. What really makes this is if you get a helpful gondolier. Ours was, and it made the ride even better.

Quality of Experience

Guides, Drivers and Staff

Transport

"Bacari" local street food tour

Italy

Our guide was amazing! The food was amazing! It was a lot of fun, overall.

Quality of Experience

Guides, Drivers and Staff

Venice walking tour

Italy

Our guide was one of the most knowledgeable individuals I have ever met. We gained so much information on St. Mark's Basilica and the Doge Palace. It was a long afternoon, but very much worth it.

Quality of Experience

Guides, Drivers and Staff

Florence and Accademia City Tour

Italy

A great guide made this a great experience. The knowledge shared was excellent. We saw some of the most famous art/sculpture in the world. The "skip the line" tickets are the way to go.

Quality of Experience

Guides, Drivers and Staff

Wanna be Italiano - Florence cooking class and market tour

Italy

This was one of my favorite things to do while in Florence. The instructors were fun, helpful, great, overall. The class was easy going and had a fun atmosphere. The staff was extremely helpful and friendly.

Quality of Experience

Food

Of course...I helped to make it, so...

Guides, Drivers and Staff

Montepulciano and Pienza Tour

Italy

Two things on this trip really stand out: our driver, and the stop at the working dairy farm. The cities of Montepulciano and Pienza were scenic, and laid back. Even though there were a good amount of people in both. Our driver pointed out many sites along the way and answered questions as we went. He was friendly and fun to hang out with. The visit to the dairy farm allowed us to meet another great individual in the owner. He was down to earth and real. The food (cheese and meat sampling) was amazing! I would go back to this location in a heartbeat.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica

Rome

The small group aspect of this was helpful. There was a lot of people going through these sites that day, and the guide was able to work through it all. We were in a small group of 6, and caught all the areas and art.

Quality of Experience

Guides, Drivers and Staff

Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)

Rome

This small group was of 4, which really helped. The sites speak for themselves, but the guide added to the information with her knowledge. The only drawback was we had to meet up with larger groups in order to process tickets. This seemed like an oversight in logistics planning, that did cause some issues, but overall things were handled well.

Quality of Experience

Guides, Drivers and Staff

When I booked this trip, with the help of Monica and Sonia, I expected to have to spend it with small groups with the usual confusion and mishaps. I can say that without a doubt this trip went so smoothly, we just could not believe it. We only had two excursions that were in a small groups and the rest of our tours and drives were just myself and my husband. We were picked up in luxury vehicles with friendly drivers who were always on time and knowledgeable about the region and made sure we stopped to see everything that we could. We learned so much about Italy through all of our drivers who were from each region and had a wealth of information. Every hotel we stayed at was exactly what we wanted and had a courteous staff with lovely accommodations.
In Venice, Enrico met us promptly and gave us lots of suggestions about how to get around. Enrico was delightful and was our contact through the whole trip. He checked in regularly to see how we were doing and to give us updates and important information. He took us on a food tour and made our time there feel very personalized. Elizabeth (sp?) gave us a personal tour of the Basilica and the Doge with so much information and insight.
In Florence, we drove around wine country with Massimo who was so kind and friendly. He stopped at several quaint towns and told us what to check out and made sure we knew all about the history of the area. We would have missed so much without his guidance.
On the Amalfi coast, our driver was Luigi who also gave us lots of information and tips about what to see. He made sure to stop at the best places to get pictures and see as much as possible in the little time that we had. I also have to mention that driving in Italy is stressful and all of our drivers were very professional and competent.
On our way to Rome, we stopped for yet another personal tour--this time of Pompeii. Our tour guide Gionni (sp?) was very informative and told us more than we could ever have learned by ourselves of the ruins.
In Rome, we had the only mishap of our trip that was caught by the hotel clerk who saved us a giant headache getting to the airport. I am still amazed that he was attentive enough to notice something was off.
I am still blown away by how amazing this trip was and how smoothly it all went. We would not have been able to pull this off by ourselves and using kimkim was absolutely the best decision. I would recommend them to anyone wanting to plan a perfect vacation.

Hotel Reviews

Bonvecchiati Palace

Venice

Courteous staff with lovely accommodations. We really enjoyed the breakfast and our room was nice and quiet.

Authenticity & Character

Location

Near ST Marcos and lots of quaint restaurants

Staff

everyone was very courteous

Cleanliness & Comfort

Grand Hotel Cavour

Florence

Unique room with an amazing breakfast. This hotel was centrally located and was easy to get around to most attractions. Unfortunately for us, there was an event the days we stayed with lots of partying and street noise. The doors in this hotel are very decorative and nice but heavy and it was hard to keep from slamming them. Also unfortunate for us were the neighbors who slammed their door all night long. We also had an incident in the hotel rooftop bar where another patron tried to steal my husband's wallet. We kind of let our guard down in our hotel's bar with what we assumed were other hotel guest, but I guess you can never be too careful.

Authenticity & Character

Lovely decor

Location

Right in the middle of the city and close to most attractions

Staff

Cleanliness & Comfort

Hotel Corallo

Sorrento

Hotel is a bit far from city center but they do offer a shuttle. The reason being is that it is right on the coast with fantastic views of the ocean and several restaurants and bars to eat and drink in the views. The staff was super friendly but for some reason they wanted to make a big deal about check in and being so tired we just wanted to get to our rooms. Also, the AC won't work unless the key is inserted and the hallways and lobby were pretty hot. They did make sure to give us an additional key so we could keep the air on while we were away. Be warned if you're staying here that this is a destination for weddings and we had a wedding party right outside our window with a band that played well into the night. If you have to have a quiet hotel, this may not be the place for you.

Authenticity & Character

quirky decor

Location

Literally can't get better with the views

Staff

Cleanliness & Comfort

47 Boutique Hotel

Rome

I love boutique hotels and this was one of the nicest ones we have stayed in. The room was very nice and quiet and breakfast was great. We did have a concierge named Stephania (sp?) who was completely annoyed to have to answer our questions. I would have loved to have eaten at the rooftop restaurant but it was booked well into advance apparently. I am however, so grateful to one of the hotel clerks who was on service the early morning of June 16th. I don't remember his name but if it weren't for his attentiveness to where our driver was taking us, we may very well have missed our plane. He also made sure to pack our breakfast since we were leaving before it was served.

Authenticity & Character

unique and interesting decor

Location

close to many attractions

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Private Excursion to Siena & Chianti Wine Region

Florence

Massimo was our driver and guide and we had him all to ourselves. I really enjoyed the wine tour. We samples many wines and had a very nice meal. Afterwards we drove around to a few other small cities and learned about their history and what to see and do there. Massimo also made sure to stop and show us the most picturesque views.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sorrento Coast & Capri Boat Tour

Italy

The staff was friendly and informative. They made sure to show us all the sights and gave us lots of information. They even played "That's Amore" when we went under the arches in Capri--which was hilarious and fun. The only complaint I have about this tour is they drop you in Capri for 5 hours. I would have preferred more time on the boat and swimming in the Mediterranean.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

"Bacari" local street food tour

Italy

This was probably one of my favorite things we did on this trip. Enrico took us around to some of the local places we would never have found on our own. We tried a lot of snacks and drinks and got to see where some of the locals eat. Enrico was the perfect host.

Quality of Experience

Guides, Drivers and Staff

Transport

Our 12-day mother/daughter trip to Italy in May was AMAZING and it was all because of Andrea, our travel specialist from kimkim! We went to Rome, Florence, Cinque Terre, Castellina in Chianti and Amalfi! Andrea listened to what we wanted and planned everything down to the last detail perfectly! From a laid-back walking tour in Rome to a fantastic cooking class and lunch on an organic farm/winery in Tuscany - it was like he read our minds! The hotels he chose were perfect for us and it was so great to have all the days planned out, the private cars arranged, and the train tickets purchased in advance! I never would have been able to plan that all myself! He went above and beyond and even called me as we arrived in Italy to make sure we found our driver at the airport and gave me restaurant recommendations throughout the trip! It was so personalized - we couldn't have had a better experience! I highly recommend kimkim (and Andrea!) to anyone looking for a great travel experience!

Our trip was amazing! We went to Rome, Cinque Terre, and Florence. The care, thought and planning that went into our hotel stays, activities, and private transportation was phenomenal. Ina's recommendations for site-seeing and food were spot on, our favorite moment was visiting Brac bookstore/restaurant in Florence because she wrote about it- it was a favorite experience of mine (vegetarian food in Florence!).

If you are going to Italy- Kimkim is your way to go. They made the process so simple and easy to follow, and when I did have questions (for example, confusion on when we were doing a Vatican museum tour) they were responsive on Whatsapp every time.

Harris was so helpful and available to us whenever we needed, not to mention the itinerary he made us was beautiful! The locations of the hotels were unbeatable, and the prices were very good, I would absolutely recommend kimkim and Harris if you want a beautiful experience!

I would like to thank kimkim for making my honeymoon a once-in-a-lifetime experience. We had a lot of things going on prior to the honeymoon with our wedding, but Harris made sure our experience was amazing. From the very beginning, he followed up with any changes we asked him to make and he also made some last-minute changes for us in regard to some tour changes that needed to be made. During our two-week stay in Italy and Greece, all of our transfers not only came on time but they actually came a few minutes early. Every meeting spot was detailed perfectly and throughout our trip, we could reach out to the support team and they helped us answer any questions. All of our tickets were printed out by the hotels prior to when we had to leave and we were in constant communication throughout the trip. I have recommended kimkim to many other friends already and will continue to let others know what a wonderful job they did. I will definitely be using them again if I plan another trip. If you're looking to have an enjoyable trip without any disruption, I will guarantee you that both kimkim and Harris are worth every penny!

Andrea was so helpful every step of the way. He planned what was truly a dream vacation for us. He took the time to understand the type of trip we were looking for and gave us great tips along the way. When our train travel was disrupted due to unforeseen circumstances he responded quickly and helped us find an alternate way to our next stop, and since our travel delay resulted in us missing one of our planned activities he came up with alternatives for us. Nothing can replace a local’s knowledge and wisdom and I highly recommend trusting Andrea with your trip if you’re coming to Italy!

My wife, Paula, and I knew we wanted to go to Italy for our first big post-Covid trip but had no idea where to begin. A Google search led us to kimkim, which led us to Andrea. I can't imagine planning this trip any other way. Andrea was so helpful in taking the time to get to know us and figure out what we would enjoy. He had answers to all of our questions and put together an itinerary that we were really excited for. Every detail was taken care of - hotels, train tickets, tour vouchers, private transfers - all of which were delivered to us in a beautiful PDF document that became our bible. The only thing we had to do was take care of the plane tickets and show up.

Not only was everything planned for us, but we received some much needed help on our trip in real time. Ready to take the train from Cinque Terre to Venice, we arrived to the train station to a fire and all trains were delayed. With a tour of Venice waiting for us upon arrival, Andrea put together a plan B and C in no less than 15 minutes to get us where we needed to go. The trains started running again in due time but we would have been clueless if we needed to figure something out on our own.

We had the trip of a lifetime thanks to kimkim and Andrea. We will definitely come back to kimkim for our next trip.

We had the best trip with the perfect mix of tours, activities and free time to explore with our teenage girls on their first trip to Europe. Our tour guide Sara in Venice, Giulia in Rome and Luiciano for the Capri tour were exceptional!
We LOVED the Limoncello day in Amalfi. The food tour and hotel roof top were definitely highlights in Naples, but if doing it over again we probably would skip Naples and stop in Florence instead.
Overall, great planning and we were so appreciative of Jessica being available quickly whenever we had questions.
Thank you for an amazing trip and a lifetime of memories!

Activity Review

Limoncello Tour & Tasting

Amalfi Coast

Our favorite activity of the trip! So fun, interactive and amazing food!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We hadn't used an online travel agency before and were nervous about doing so, but our experience was great! Our specialist worked with us to plan a very customized trip and was very patient as we changed our mind on attendees and activities a couple times. That specialist left kimkim about a month before our trip, but kimkim quickly assigned another specialist who took great care of us.

With regard to our actual trip, it went very smoothly. We toured Venice, Florence, the Amalfi coast, and Rome. Our detailed itinerary contained almost everything we needed, and we were very pleased with almost all our accommodations. The few times we did have some questions or need clarification, we messaged kimkim and received quick and thoughtful responses.

The trip felt like it was very customized and personal rather than a package. Kimkim made helpful suggestions of what to see and do, and we have some great memories as a result!!

Our trip was amazing thanks to Eleni! She made all the accommodations and thought of everything ahead of time. She is a pleasure to work with and I would definitely recommend her! This is our second trip with kimkim and we will continue to use them for all our needs!

Great communication throughout. Cosmic and effective planning with the mainstay of our trip coordinator at my end (my partner), although I was kept in the loop all along. KimKim appeared to have access to a a troupe of excellent drivers with great quality luxury vehicles - this appeared more impressive at the beginning of our journey however. Would not hesitate to use these guys again or recommend to others.

Hotel Reviews

Aquadulci Hotel

Domus de Maria

Amazing hotel, great service from staff. An ideal location to recharge oneself. Simple, clean and modern, room. Pristine pool and lovely beach nearby. Access to a vehicle a must if one wishes to explore all the delights this wonderful island no doubt holds.

Tips for future travelers

Expect families and couples and a quiet experience. Check with the hotel no large groups are staying during your tenure.

Authenticity & Character

Approach and passion of staff in taking a genuine passion fir caring for guests.

Location

Beach vicinity and locals using the beach also.

Staff

There enthusiasm, attentiveness and patience when dealing with guests.

Cleanliness & Comfort

Modern, clean room. Great shower and maid service. Clean well laid out infinity pool. Modern restaurant.

Corso Boutique Luxury Rooms

Rome

Amazing designed rooms. Opulent design, ideal for a couples getaway.

Tips for future travelers

Expect an unconventional hotel experience in the heart of an old building in an ancient city.

Authenticity & Character

Fixtures and fittings would benefit from higher quality, approach perhaps.

Location

Central location to many if Rome’s attractions.

Staff

Assistance with restaurant booking. Communication, openness, enthusiasm to please and seemingly go the extra mile.

Cleanliness & Comfort

Clean, glamorous spaces. Comfortable, large bed. Access to power sockets could be improved.

Hotel Colle Etrusco Salivolpi

Castellina in Chianti

Iff the beaten track in the Tuscany region. Authentic, old, comfortable cottage or traditional style hideaway.

Tips for future travelers

The location of our room was above the breakfast garden which could be noisey for later risers.

Authenticity & Character

Authentic building. Do not come here for a luxury high end experience, rather, visit to experience the region and rest, feed, relax more like a local might.

Location

Its in Tuscany! And the village nearby for those without car access

Staff

Friendly and welcoming. Some more attention to check out details would have been helpful in our own visit, but this was a reflection of warm and friendly attitude, not ineptitude.

Cleanliness & Comfort

Nice hotel. But our particularly room was located in earshot to breakfast garden area which was a minor irritation.

Podere Brizio

Montalcino

Fantastic vista over the Tuscan vineyard from the external fine dining area. Wonderful food. Very helpful staff. Spa on site. A retreat of sorts.

Tips for future travelers

Call ahead if you expect to be checking in late in order that a meal might be arranged. Alternatively eat prior to arrival. Meal times here are relatively restricted, but the food is ih so worth it.

Authenticity & Character

Staff attitude and helpfulness. Character of the property, history of the property and of our room therein.

Location

The view. Access to Tuscan villages so long as one has a vehicle or driver. Stunning vista over this establishments vineyard.

Staff

Went the extra mile to ensure we could fain access to food outside of mealtimes.

Cleanliness & Comfort

Character of our room

Hotel Il Guelfo Bianco

Florence

Ideal location from which to explore Florence. Not too far from central transport links for those coming out of the region and or the airport etc.

Activity Review

Explore Rome Riding a Vespa - with driver

Rome

Take in all the sights of Rome in an amazing journey in an exciting yet safe, unconventional manner. You and your partner might feel like a star as you are whisked around the City at the hands of a humorous, knowledgeable, local.

Quality of Experience

Amount of sights taken in. Integration with the buzzing City. Opportunity to take photos. Live commentary and safety of the ride.

Guides, Drivers and Staff

Sense of humour, authenticity, knowledge.

Transport

New, bright and vivid vespa. Stole the show on the streets.

All Travel & guides were great,

Kimkim and Travel12 were fantastic and very responsive to everything. We had the best time and all travel was seamless. I would highly recommend. From our Rome food tour guide Mike, to Valentina in Parma, to our guides in Santorini. All the best. The recommendations on self guided walking tours were spot-on and the hotels set for us were great locations.

It was a well thought out trip set-up for us.

Hotel Reviews

Boutique Hotel Campo de' Fiori

Rome

Authenticity & Character

Location

Perfect spot in middle of all

Staff

Cleanliness & Comfort

Ergon House

Athens

Food and location are great. Hotel is a little noisy due to restaurant downstairs.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Orto De' Medici

Florence

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Art Hotel Commercianti

Bologna

Love this place and great apartments and best breakfast.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Heliotopos Hotel

Santorini

Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Rome Food Tour

Rome

All was great and Mike our guide was fantastic. The experience was great.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tuscany Wine and Olive tour

Florence

Tuscany wine tour was great to see and do. Our driver was awesome. The two winery’s we visited seemed to be more businesslike which made us feel like more of a process to get people through.

Quality of Experience

Our driver.

Guides, Drivers and Staff

Transport

Parma Tour With Parmigiano, Prosciutto & Balsamico

Italy

Awesome. Valentina, our guide was the best. So happy to have her and our driver spend the day with us. I feel bad as I didn’t know if we were supposed to tip our food guide or not at end. I didn’t and now feel guilty. Only recommendation for improvement is to avoid prosciutto factory and samples before lunch. Them immediately go to lunch and first food served is more prosciutto. Just a lot of cured meats in a row.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner in Athens

Athens

Amazing food and great place.

Quality of Experience

Food

Santorini Farm Tour: Food & Wine

Santorini

Probably the most unexpected surprise of trip. Fantastic and provided true feel for the people and island. Our guide was just the best and was so fun and loved all the people. I would do again if I had the opportunity.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Ciao Andrea,
Stephen and I would like to thank you so very much for all that you did in, not only the planning, but also all the amazing support and attention you provided during our trip!! We had the most wonderful and memorable time in Italy!!
We especially loved the walking tour in Florence with Florinda and in Siena with Alessia. They were both so knowledgeable, passionate and attentive. And Luca in Rome, the vesper tour was the best!!
The winery in Chianti was so beautiful!!
Also, all the transfers and hotel bookings were spot on!
Thank you thank you thank you!!
Gracie mielle!!
Stephen and Sara

Hotel Reviews

Hotel Il Guelfo Bianco

Florence

Lovely hotel in a central location. The room was great, quite spacious and very comfortable. The stairs from level 4 to 5 were a challenge with our luggage, but we managed. Otherwise all good. The staff were lovely.

Tips for future travelers

It’s in a pedestrianised area, so getting a taxi to take you to the front door is challenging.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Podere Brizio

Montalcino

This hotel is gorgeous and just superb!

Tips for future travelers

You need a car. It’s a bit isolated.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Colle Etrusco Salivolpi

Castellina in Chianti

Very pretty location and charming facade of the buildings. The room was a bit small and situated above the breakfast kitchen. The staff were really nice and helpful and the town was nice.

Tips for future travelers

Book the higher end room.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Corso Boutique Luxury Rooms

Rome

Super gorgeous hotel! A hidden gem in the heart of the city. Luxurious and funky. The staff were wonderful! Friendly, kind and super helpful.

Tips for future travelers

Be aware that it’s in a pedestrianised area. However, I think taxis are allowed to drop off and pick up, even if they are reluctant. Check with the lovely staff for local restaurant recommendations, they are happy to book for you.

Authenticity & Character

Location

Staff

So kind and friendly

Cleanliness & Comfort

Aquadulci Hotel

Domus de Maria

Superb hotel only metres from an amazing beach!! The staff are so attentive and take care of your every need. Its so tranquil, comfortable and relaxing.

Tips for future travelers

Unless you’re happy to stay put and relax at the beach or by the pool, you would benefit from having a car to go exploring.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Florence guided stroll with Accademia visit (small group)

Florence

Florinda, our guide was so passionate, knowledgeable and intelligent. We really enjoyed all the stories and having an up close experience around Florence.

Quality of Experience

Guides, Drivers and Staff

Transport

Siena guided walk - private guide

Italy

Alessia was very passionate and informative. We really enjoyed her stories and the fact it was a private tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Montepulciano wine tasting

Italy

We were slightly late as we weren’t sure where to meet after we were dropped off by our driver. The staff were accommodating and we were able to do the tasting first, followed by a tour of the cellar, so it all worked out.

Quality of Experience

Guides, Drivers and Staff

Our driver was really nice and stopped off for some photos of picturesque places.

Transport

Pienza time at your leisure

Italy

Beautiful town, so picturesque and lovely.

Quality of Experience

Guides, Drivers and Staff

Transport

Wine tasting in Tuscany countryside (1 winery)

Italy

Beautiful organic boutique winery. Gorgeous surroundings and lovely staff and tour. The wine is delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Rome Riding a Vespa - with driver

Rome

Luca is an absolute legend!! His knowledge and dry sense of humour is such a treat. You feel completely safe with him and we had such fun!!! Highly recommend!!

Quality of Experience

Luca is the best and he bought us yummy gelato

Guides, Drivers and Staff

Really safe and fun

Transport

As above

A great trip perfectly planned for our budget and preferences! Jessica was also readily available via WhatsApp whenever we needed her while in Italy. Definitely recommend!

Hotel Reviews

Boutique Hotel Galatea

Rome

Extremely friendly staff and perfectly situated to see all that Rome has to offer tourists.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Naplesuite B&B

Naples

Great B&B next to all the best sites and restaurants in Napoli! The breakfast was also amazing and the staff was super helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Caruso Sea View

Sorrento

Can't beat the view and location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Piazza del Gesù Luxury Suites

Rome

Great location, but that's about the best it offers. Room wasn't particularly clean, things like the hair dryer didn't work and the room was a weird layout that made getting your things awkward.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Rome in a Day Tour with Vatican, Colosseum & Historic Center

Rome

Absolutely fantastic tour, seeing everything we "needed" to see in a single day. Our tour guides (Maria-Teresa and Jan) were great and very informed.

Quality of Experience

Guides, Drivers and Staff

We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things!

Hotel Reviews

Hotel Garibaldi Blu

Florence

The location of this hotel was great, as we walked everywhere in Florence. It was clean, well decorated and our room was spacious. The employees were kind and friendly. Two reasons I gave four stars: we struggled with the temperature in our room (it was very hot outside and we had trouble cooling off) and the internet was not reliable at all.

Authenticity & Character

Location

walking distance of all we wanted to do

Staff

Cleanliness & Comfort

Parlamento Boutique Hotel

Rome

This hotel is very small, which was nice. Our room was small as well, but had good storage and we loved that we could cool down the room as it was very hot in Rome. The room was clean and modern. I would advise giving very clear instructions on how to find the hotel (look for the panel and ring up to the room, follow signs to the elevator) - we arrived when the street was very crowded and it was so hard to find what to do. Staff was helpful when we had questions.

Activity Review

Winery and Tuscany day including San Gimignano and Chianti wine

Italy

We ended up being the only ones on the tour - Felipe was great, so personable and a great host. I appreciated that there was not a hard sell to buy wines.

Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief

Hotel Reviews

Palazzo Alabardieri Hotel Napoli

Naples

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Bougainville

Positano

The staff at the hotel was absolutely amazing. Super helpful super friendly. The hotel itself was a little bit dirty.

Authenticity & Character

The balcony on the room had a wonderful view and the overall style of the room felt very much like the beach

Location

Love you

Staff

Very friendly very courteous very helpful

Cleanliness & Comfort

Our bed was actually two beds pushed together made as one bed so that was uncomfortable. The carpeting in the hallway Leading to our room was stained and dirty.

Hotel Alexandra Rome

Rome

Authenticity & Character

The hotel had a very antique almost Gothic feel to it

Location

Staff

The staff was very courteous and helpful very professional and accommodating

Cleanliness & Comfort

Just little things like the door knobs not functioning correctly doors not closing correctly the air conditioner kept cutting out

Activity Reviews

Naples guided walk

Italy

Quality of Experience

We were given a very local authentic insight into the area and the history of the area

Guides, Drivers and Staff

Our guide was very friendly very fun very knowledgeable

Transport

Pompeii ruin visit with a private guide

Italy

Quality of Experience

Touring Pompeii was like walking back in time to a moment frozen forever.

Guides, Drivers and Staff

Our tour guide was very thorough in her detail of the sites. She had a quick wit and knew how to navigate the crowds assertively but politely she made sure we had the maximum experience

Transport

Day trip to Capri Island from The Amalfi Coast - small group

Italy

Quality of Experience

The views and the small group tour

Guides, Drivers and Staff

Transport

Rome Private Guided Walk

Rome

Quality of Experience

Guides, Drivers and Staff

Our guide was fun and super knowledgeable

Transport

St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide

Rome

Quality of Experience

Guides, Drivers and Staff

Colosseum and Roman Forum - Private guide

Rome

Quality of Experience

Guides, Drivers and Staff

Tasos was very helpful. Our trip turned out to be even more amazing than I imagined. All of our tours were either private or had no more than 2 people from another party which was awesome. Our drivers always only had my family of 4 in the vehicle and were always on time. I did wish the itinerary was more clear on when we had to find our own ride. But when I asked Tasos he was responsive and answered all of my many questions. I think next time I use Kimkim I'll be more familiar with their itinerary formatting. Our most favorite part was the Amalfi Coast and the private boat tour. There's nothing we would have changed in our trip. Highly recommend Kimkim and look forward to working with Tasos again.