Kimkim Trip Reviews for Italy

4.8
Based on 889 ratings
Read 889 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kimkim is awesome! I have discovered a treasure- thanks to my world traveling son!
Italy | Nov 27 - Dec 6, 2022

Beth
Beth R.
Atlanta, GA | Reviewed on Dec 12, 2022
I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.
My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met... Read more

I personally had never used Kimkim, but my son Keith convinced me I need to and actually handled the majority of the online messaging for me.
Having said that, my personal interaction with the Kimkim travel professionals blew me away in a good way: SO accommodating, SO communicative, So knowledgeable! Wow.

My memory is legitimately poor after brain surgery in terms of remembering names, but I’m going to at least tell you what services I’m referencing. Our main guide there who met me in Naples, handled detains there, and throughout the 10 days in Italy checked in with me at least once a day was AWESOME. The assistant/guide who worked with me multiple days in Florence and was kind enough to accommodate some extra excursions I wanted to go on including the purchase of an Italian pocketbook was AWESOME. And our guide/ driver for much of the end of the trip was beyond helpful and incredibly knowledgeable of so much about Italy/ every time I had a special need or asked for an accommodation, she made it happen for me. LOVE that girl!!
I wish I could remember names; every driver and guide were so amazingly knowledgeable of their area and so helpful in accommodating us. I’ll never hesitate to use Kimkim again…

Hotel Review
Bonvecchiati Palace
Venice

Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels!

Authenticity & Character
Location
Answer is really the same as noted below. One extra note: front desk support when my husband and then I became I’ll was very professional and greatly appreciated. Accommodations were beautiful and their breakfast was my favorite! Got spoiled! It was quite surprising to learn that 2 beds meant 2 twin beds pushed together, but that’s apparently a common thing since it happened at all 3 hotels. We managed! Also surprised that what I call a “washcloth” was not part of the towel package! Sorry for all the wet hand towels which were the smallest available! Room service was VERY helpful and punctual when we needed extra services. Was definitely pleased with accommodations and hotels
Staff
Already answered
Cleanliness & Comfort
Already answered
Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Dec 13, 2022

Thanks, Beth...
really sweet of you!
I am glad that you enjoyed Italy and you had a lovely time in my country.
Hope in the near future to help you again...
ciao vale

The attention to details that Alessandro prov...
Italy | Nov 19 - Nov 28, 2022

J
JOHN N.
Jacksonville, FL | Reviewed on Nov 29, 2022
The attention to details that Alessandro provided prior to the trip as well as each day of the actual trip was exceptional. Read more

The attention to details that Alessandro provided prior to the trip as well as each day of the actual trip was exceptional.

Hotel Reviews
Turin Palace Hotel
Turin

Great location to see the city, plus just across the street from the train station

Authenticity & Character
Location
Central to everything
Staff
Cleanliness & Comfort
Villa Petriolo
Cerreto Guidi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
CASTELLUCCIO PALUSSE
Città della Pieve (PG)
Authenticity & Character
Furnishings are very old, offering limited comfort
Location
Staff
Cleanliness & Comfort
HOTEL ISOLA SACRA

Very quiet setting near airport. Only negative was bed pillows were paper thin and should be improved

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
TORINO: LEISURE DAY IN TORINO
TORINO: LEISURE DAY IN TORINO
Turin

Royal Palace Turin was amazing and should be a priority

Quality of Experience
TORINO: LANGHE WINE REGION FULL-DAY TOUR
TORINO: LANGHE WINE REGION FULL-DAY TOUR
Turin

Beautiful location with excellent staff. Best winery tour I’ve ever had.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TOSCANA: WINERY TOUR (ACTIVITY SHARED WITH OTHER PEOPLE) & DINNER
TOSCANA: WINERY TOUR (ACTIVITY SHARED WITH OTHER PEOPLE) & DINNER
Cerreto Guidi

Actual winery operations is not on site

Quality of Experience
Food
Guides, Drivers and Staff
Transport
VILLA PETRIOLO: PASTA & PIZZA CLASS AT VILLA PETRIOLO (ACTIVITY SHARED WITH MAX.10 PAX)
VILLA PETRIOLO: PASTA & PIZZA CLASS AT VILLA PETRIOLO (ACTIVITY SHARED WITH MAX.10 PAX)
Cerreto Guidi

Personal attention from chef (Michael) was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
TOSCANA: LUCCA HALF-DAY TOUR FROM VILLA PETRIOLO
TOSCANA: LUCCA HALF-DAY TOUR FROM VILLA PETRIOLO
Cerreto Guidi

It was raining all day, but guide was able to focus on inside options including a beautiful government building that isn’t routinely open to tourists

Quality of Experience
Food
Guides, Drivers and Staff
Transport
UMBRIA: CITTA’ DELLA PIEVE 2,5-HOUR TOUR WITH A PRIVATE GUIDE
Città della Pieve
Local specialist: Alessandro Bellaguardia

Wonderful trip to Milan.
Italy | Nov 19 - Nov 23, 2022

M
Mary A.
Broad Ripple, IN | Reviewed on Nov 29, 2022
We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable... Read more

We had a wonderful trip to Milan. We decided fairly last minute to take a trip and Sonia was able to arrange a great itinerary for us. We were only in Italy a few days, but were able to do and see a lot. Our flight was delayed arriving, but Barbara Fussotto met us at the airport and ensure our transport was waiting. She was there to answer questions throughout the trip and was a great help. Our tour of the city center with Ester Ghezzi was a highlight. It was informative and enjoyable and Ester was a delight. Our side trips to Langhe and Como were great and the transport arranged made it so easy for us. Sonia's planning made it easy for us to just enjoy our time in Italy!

Hotel Reviews
Uptown Palace Milan
Milan

Rooms are small, but generally nice. There is currently construction outside the hotel making it harder to access, but will be in an even more prime location once the Metro expansion is complete. The breakfasts were good and staff friendly.

Authenticity & Character
Location
Walking distance from lots of things and easy access to the Metro
Staff
Cleanliness & Comfort
Albergo Terminus
Como

We only stayed here one night, but the room was very comfortable. The building was beautiful and right on the lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private tour of Milan Highlights
Private tour of Milan Highlights
Milan

Ester Ghezzi was an incredible guide. Truly enjoyed our tour and the sights we were able to see. She had all the tickets we needed which made things easy. She was very knowledgable

Quality of Experience
Guides, Drivers and Staff
Private wine tour: Barbera and Nebbiolo
Private wine tour: Barbera and Nebbiolo
Italy

Enjoyed the tour and tasting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Nov 29, 2022

Ciao Mary. Thanks for your helpful review.
We are glad you came home with great memories. It was a pleasure welcoming you to our beautiful country. Wish you all the best! Ciao

Excellent trip and would refer any one to Kim...
Italy | Nov 19 - Nov 26, 2022

L
Larry G.
Mableton, GA | Reviewed on Nov 27, 2022
Excellent trip and would refer any one to KimKim and especially Francesca if going to Italy! Read more

Excellent trip and would refer any one to KimKim and especially Francesca if going to Italy!

Hotel Reviews
47 Boutique Hotel
Rome

Great location, staff, and room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel L'Orologio Florence
Florence

Grreat location, staff, and room!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francesca Cichella
Francesca
Francesca Cichella
Local specialist in Abruzzo, Italy | Replied on Nov 27, 2022

Hi Larry & family,
Thank you so much for taking your time to write this review !
It was such a pleasure to design this tour for you and assist you during your trip to Italy.

Thank you!
Arrivederci!

Wonderful tour of Northern Italy
Italy | Oct 9 - Oct 22, 2022

R
Reena R.
Shaw, DC | Reviewed on Nov 12, 2022
Elena planned a fantastic tour of northern Italy - Florence, Tuscany, Cinque Terre, Bologna, Venice - for me and my husband. Based on a couple of phone calls and messages, she tailored the trip, including all the great guided tours and activities, perfectly for our interests. She thought of every detail to make the trip go smoothly. And while we were in Italy, Elena was always available by WhatsApp for any questions or concerns. Read more

Elena planned a fantastic tour of northern Italy - Florence, Tuscany, Cinque Terre, Bologna, Venice - for me and my husband. Based on a couple of phone calls and messages, she tailored the trip, including all the great guided tours and activities, perfectly for our interests. She thought of every detail to make the trip go smoothly. And while we were in Italy, Elena was always available by WhatsApp for any questions or concerns.

Hotel Review
Belvedere di San Leonino
Castellina in Chianti

The Belvedere is beautiful with amazing views of the Tuscan hillside. We had such a relaxing stay there after a week in Florence. Breakfast was delicious - with an ingenious cappuccino maker!

Activity Review
Food day including Lambrusco wine tasting, Balsamic Vinegar, pasta making class, Parma ham and Parmigiano Reggiano - from Bologna
Food day including Lambrusco wine tasting, Balsamic Vinegar, pasta making class, Parma ham and Parmigiano Reggiano - from Bologna
Italy

This was probably the highlight in a trip of amazing experiences! We learned so much about how lambrusco, parma ham, parmigiana reggiano, and ricotta are made. We cannot overstate how delicious everything was. Just a note - instead of the pasta making class, we had lunch at the Opera winery, which was incredible, with the most beautiful views. Our guide Isadora and driver Fabia were very knowledgeable and great fun. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Elena Del Vecchio

Sicily Amazed us!
Italy | Sep 27 - Oct 9, 2022

Susan
Susan M.
Huntington, NY | Reviewed on Nov 10, 2022

Jessica was always ready to answer questions and work with us as we changed our original plan to the final one. The private tour guides arranged for us for each area were excellent. Especially notable for mosaics and artwork were;
1. The Duomo in Monreale
2. the Villa Romana Casale

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Nov 10, 2022

Dear Susan, thank you very much for taking time in reviewing us and your experience.
It was a great pleasure to assist you with your trip through Sicily! Thank you again and Arrivederci!

Sonia was great!
Italy | Oct 15 - Oct 24, 2022

Celia
Celia M.
Canada | Reviewed on Nov 07, 2022
Sonia was really great! She was warm, friendly and responded very quickly to all of our concerns. She also addressed all our inquiries very quickly and thoroughly. We were very happy to be matched with Sonia and had a great trip. I would hope everyone could be so lucky :) Our request was for the chance to see as much of Sicily as possible within a 10 day period. Sonia came through with a plan that we loved. We began in Palermo, traveled to Agrigento and Romana del Casales and then on... Read more

Sonia was really great!

She was warm, friendly and responded very quickly to all of our concerns. She also addressed all our inquiries very quickly and thoroughly. We were very happy to be matched with Sonia and had a great trip. I would hope everyone could be so lucky :)

Our request was for the chance to see as much of Sicily as possible within a 10 day period. Sonia came through with a plan that we loved. We began in Palermo, traveled to Agrigento and Romana del Casales and then on to the east coast via Siracusa, Taormina and Mt Etna. In all we feel we have had a great overview of the Island and would love to return someday. The hotels were fine, our car rental went off without a hitch and the connections all worked well. We were met by Tony in Palermo who was there to provide assistance if we needed it [we didn't]. I don't think we would have had such a well organized trip without the input from Sonia.

In general we have had a wonderful trip. We have lots of great memories to think about. Sicily is amazing. Would we go with Kim Kim again? I am not sure because of one reason. I would like to know that line costs for our travels. There is no accounting for what is charged that can be easily seen. I get that it is not always possible to create an exact budget, however, as a consumer, it is common practice to tell people exactly what they are paying for and how much. This is nothing to do with the great efforts of Sonia and co. It is all to do with the business model of kim kim. We might use it again, we might not because I cannot tell if we have paid a reasonable amount, underpaid or overpaid. Had I a clear accounting then I would know and feel more confident that my dollars have been spent wisely. I stress that this is not anything to do with the wonderful trip we have had, but a suggestion for future travels. Perhaps KimKim should figure this part out a little better. Would I recommend KimKim? I honestly don't know, because of the above reason. Travel is costly. We feel we have had value for what we paid. I just cant really tell.

Hotel Reviews
Hotel Principe di Villafranca
Palermo

This was fine. We really liked the staff. The breakfast was good. The location was great as we could walk everywhere. It was clean but not fancy.

Authenticity & Character
The amenities were not 4 star or was it 3? Not sure. It was adequate.
Location
You could easily walk anywhere.
Staff
Really liked the front desk staff- they were super
Cleanliness & Comfort
clean but not fancy
Doric Boutique Hotel
Agrigento

This was the best place we stayed on this trip. The welcoming staff were wonderful. The hotel is lovely. Can't recommend it enough!

Authenticity & Character
The people, the farm which produces the food that you eat here, the very thoughtful approach to sustainability that one does not see often enough! You feel welcomed and appreciated as a guest.
Location
Beautiful, peaceful country location with a stellar view of the Temple of Juno. Only a five minute drive to the Valley of the Temples
Staff
This hotel has an excellently trained staff who are very attentive and nice people.
Cleanliness & Comfort
Very high calibre. We loved the pool in our room!
Algilà Ortigia Charme Hotel
Siracusa

Lovely hotel in a super good location as well.

Authenticity & Character
I liked the old building in the middle of all sorts of old buildings in various states of repair. This hotel is meticulously kept up and I felt very at home here
Location
You are in Ortigia and can walk everywhere throughout the historic city. WE were delighted with this- It is also on the water's edge which is very special.
Staff
The staff was very pleasant and professional
Cleanliness & Comfort
Also very high caliber in this area.
Zash country boutique hotel & SPA
Riposto CT

I liked the location in an orange grove. It looks out to Mt Etna which is nice. However it was not my favourite hotel on this trip. The countryside is lovely but the entrance to this hotel is THE most awkward I have seen in my travels to many countries. It is not welcoming. There is a very narrow gate between concrete posts and you must speak into an intercom to get the gate opened. It is on a back country road and I thought our GPS was off. The road from the gate [about a kilometer long?] is in very poor condition. There is no signage to indicate the entry to the front desk. On arrival we were told there was no room at dinner [out in the country after a long day travelling]. Then they changed their minds and we had the Michelin starred tasting menu at vast expense [ it was good enough but... there was really no other choice]. The breakfast was good. The second night we declined to eat in the restaurant as there is so little choice... . So- in my opinion, this hotel has some confusion as to what their core business actually is-- Is it a hotel? A Michelin starred restaurant? A citrus farm? A spa? I remain puzzled by this place. Maybe I am missing something...... but I wouldn't return. I also did not like that we were asked to state our arrival time and food preferences/ allergies 3 or 4 days in advance.... travel for us is spontaneous.

Authenticity & Character
Lovely old winery- beautiful grape press in the restaurant. In desperate need of a welcoming and easy entrance with good road and signage.
Location
Yes and no- very pretty but far from town/ really awkward to get in and out. No choice therefore , for dining options for us. [We were offered a list of restaurants in the area on arrival and declined it. If you know that you will have guests for weeks in advance wouldn't you try to accomodate them? Just a very strange place]
Staff
Nice people and quite charming- but off putting at the start as they did not want to feed us. Then we had to pay a fortune for a meal we would not likely have chosen. One is pretty much captive to whatever is on offer here as a hotel guest. We did find the waiters to be very charming and friendly- in fact they saved the whole experience for us.
Cleanliness & Comfort
Clean enough for our standards. Bed was comfortable.
Activity Reviews
Private driver to Monreale (self-guided tour)
Private driver to Monreale (self-guided tour)
Italy

Emmanuel was terrific! We really liked him and the afternoon was a lot of fun. Thank you!

Quality of Experience
Loved Sicily for its diverse geography , vegetation and fantastic history
Guides, Drivers and Staff
Sonia steered us on a very good path. We are grateful. We liked all the people we met, everywhere.
Transport
We rented a car- it is not an easy place to drive but we managed and saw things that we would never have seen had we been on a tour. We are very happy for that as well
Afternoon private guided Tour of Valley of the Temples
Afternoon private guided Tour of Valley of the Temples
Agrigento

Enza was the Best Tour Guide Ever. If you get Enza you are really really lucky. She was v knowlegeable and made the entire Valley of the Temples come to life for us. We were not familiar with this incredible site and yet felt that we had had a crash course in the history of many cultures that have come together in this part of the world. We will never forget our afternoon with Enza. We highly recommend her! Thank you Enza!

Quality of Experience
This is a truly awe inspiring place- like no other in the world that I know of.
Guides, Drivers and Staff
Enza was the best
Transport
This doesnt really apply as we drove ourselves.... but it was easy to access.
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Nov 14, 2022

Ciao Celia. Grazie mille for your nice review.
I am glad you had a great time in Sicily and that you went back home with great memories.

In regards to your comments about Kimkim business model, we try to provide the best value for our clients' trips. We are unable to provide cost breakdowns simply because we are using confidential contracts with the suppliers vald if included in a package only. I am sorry if you felt uncertain with the price of the trip.

Wish you all the best! Ciao!

A magical trip is a well planned trip
Italy | Jul 15 - Jul 26, 2022

S
Shane B.
Broomfield, CO | Reviewed on Nov 07, 2022
Our family cannot say thank you enough to Tasos and the KimKim team. Tasos worked with us to create a vacation that exceeded all of our expectations. Tasos provided us with a detailed outline that we iterated together to match our specific ideas for our desired Italian vacation - exploring traditional foods, staying in a Tuscan Agriturismo, and experiencing Rome. Every city included at least one private tour for our family with guides who understood that if our kids are engaged, everyone... Read more

Our family cannot say thank you enough to Tasos and the KimKim team. Tasos worked with us to create a vacation that exceeded all of our expectations. Tasos provided us with a detailed outline that we iterated together to match our specific ideas for our desired Italian vacation - exploring traditional foods, staying in a Tuscan Agriturismo, and experiencing Rome. Every city included at least one private tour for our family with guides who understood that if our kids are engaged, everyone is happy. And all the transfers were pre-arranged, so there was never any stress. On the morning of our 8 AM Vatican tour, there was a car waiting outside our hotel at 7:30 to take us across town.

On our last night in Italy as we walked around the lit-up Coliseum, none of us wanted to go home. 19 days in Europe with their parents, and our teenagers wanted to spend more time with us! In fact, most days in Italy ended with one boy commenting on how awesome the day had been, and other boy agreeing. Next summer our family vacation will be to Greece, and we are excited for the adventure Tasos will plan for us!

Hotel Reviews
Fattoria la Loggia
San Casciano in Val di pesa FI

Fattoria la Loggia was everything we hoped it would be! Most of the guests were families with children, and the atmosphere was warm and family friendly. The pool was fabulous and definitely our boys favorite. The three-bedroom apartment with a kitchen was great for our family. On our Parma and Modena days, we bought cheese, prosciutto and balsamic vinegar on our tours; we supplemented those with some fruit and bread, and that was our dinner for two of our nights at la Loggia. As we expected, there was no air conditioning. Keeping the shutters closed during the day kept the apartment from getting too hot, and with fans we were able to sleep well. The managers also gave us a wonderfully fun and delicious cooking lesson outside with views of the vineyards. We would highly recommend staying there!

Authenticity & Character
Italian villa!
Location
In the center of Tuscany and 30 minutes from Florence.
Staff
The cooking class is fantastic.
Cleanliness & Comfort
Be ready for no air conditioning...but with the right expectations the fans are enough!
La Bella Modena Centro
Modena

This small hotel is owner operated with a part-time front desk. The owner is available by phone, and was very helpful.

Authenticity & Character
The rooms were the most efficient use of space, with innovative closets.
Location
Just outside the old city, everything was close.
Staff
The owner/manager was attentive and went out of her way to help us.
Cleanliness & Comfort
Clean and comfortable.
Hotel Gran Duca Di York Milan
Milan

The staff at Gran Duca di York in Milan was very attentive and having a happy hour in the hotel was great for our larger group.

Authenticity & Character
We felt welcome
Location
Center of Milan
Staff
Very attentive.
Cleanliness & Comfort
The rooms were clean and comfortable, but small
Hotel Capo d'Africa—Colosseo
Rome

This hotel was interesting, with fully staffed lobby bar and roof top bar, but no patrons. The one night we went to the roof top it had a night club feel, but we were the only ones there. The breakfast was excellent.

Authenticity & Character
Location
Three blocks from the Coleseum!
Staff
Cleanliness & Comfort
The rooms were clean, comfortable and good size, especially for Europe.
Activity Reviews
Milan Highlights With Duomo
Milan Highlights With Duomo
Milan

The tour in Milan was the right tour for us because it focused on exactly what we wanted, the Duomo and La Scala. Nina (our guide) was very informative and extremely thorough and wearing the headphones allowed us to wander but still hear everything she had to say. But at 4 and a half hours it was a little too long. A little less detail and an hour shorter would have been better (especially with our teenage boys).

Private Modena Walking Tour
Private Modena Walking Tour
Modena

Our guide, Elisa, was a local teacher who gave tours in the summer. She was a very fun guide who gave us a wonderful tour! We enjoyed the mix of history and trivia she gave us.

Local transfer in Rome
Rome

A car waiting outside our hotel when we needed it, fantastic!

Afternoon Florence Highlights Walking Tour (Semi-private)
Afternoon Florence Highlights Walking Tour (Semi-private)
Florence

Our tour guide, Antonella, gave us the very best tour we have ever been on! She was so engaging (even to our two teenage sons). It was certainly a “Renaissance” tour. Antonella was so proud of her home city; she gave us such a complete understanding of the city and how it changed the world. She shared such a wonderful mix of historical facts mixed in with human interest, that we were captivated every moment. When we mentioned that we were reading a book about Michelangelo, she began to cater to stories and artwork that were specific to Michelangelo, complimenting what we were already learning about from the book. She was wonderful!

Cooking Class in Tuscany
Cooking Class in Tuscany
Italy

The couple who manages Fattoria la Loggia were engaging teachers, the setting was spectacular and the meal we made was delicious! Fresh pasta with roasted vegitables for dinner and tiramisu for desert.

Private Sunset Rome Walking Tour & Orientation
Private Sunset Rome Walking Tour & Orientation
Rome

This sunset walking tour was wonderful and a great way to get to know the city. Our guide, Giuseppe, helped us to get our bearings, giving us a great overview of the city and where we wanted to spend more time. He also taught us how to drink from one of the many Big Noses of Rome and gave us a great recommendation for a restaurant to eat at that evening.

Private Colosseum & Roman Forum Tour
Private Colosseum & Roman Forum Tour
Rome

This tour with Sarah Napolitani was also one of the very best tours we have ever been on! We were a few minutes early, and Sarah took us straight out, so we were one of the first into the Forum when it opened at 8 AM. She timed our route so that we avoided the massive crowds of tourists for as long as possible. But once we got to the Coliseum avoiding crowds was no longer possible…the crowds were insane! But we just followed Sarah and let the chaos go on around us. She provided a very interesting mix of history, funny stories and thoughtful moments that had all of us mesmerized. We had so much fun with her!

Catacombs & Underground Rome Tour
Catacombs & Underground Rome Tour
Rome

This was really an interesting tour. The Capuchin Crypt was very unexpected, a bit bizarre and beyond interesting - the bones of monks made into art. In one of the crypts shoulder blades were arranged as butterflies. Even though we were only there for about 30 minutes it was absolutely a must see! For the Catacombs portion of the tour our guide was a geologist who had helped map these Catacombs, admitting to having been lost in the Catacombs as a student more than once. We did not get lost!

Bike The Appian Way
Bike The Appian Way
Rome

Biking the Appian Way with Fabrizzio. What a fun way to see this important part of Roman history! The tour started with a ride across Rome through the Jewish Quarter and past the Circus Maximus before heading out the Appian Way. This was a real bike ride (no e-bikes for us!) with some strenuous sections. We rode past Italian villas on the way to the Catacombs. On our way back we continued clockwise around the Forum, biking by the Arch of Constantine, down dei Fori Imperiali and past Curia of Pompey, where Cesar was assassinated. Fabrizzio was interesting and gave us many new tidbits of information on places we had seen. He also trusted that we knew what we were doing on bikes - this was not a tour for rookies! Back at the shop, Fabrizzio and the owner shared with us some of their favorite spots.

Vatican Guided Tour
Vatican Guided Tour
Rome

What a way to start the day - a black car waiting for us at the hotel curb at 7:30 for our 8 AM early entrance Vatican tour. All of the pre-arranged transfers really made a huge difference! At the Vatican Sarah was another wonderful guide. She gave us a wonderful tour of both the Vatican and St. Peter's Basilica, and while there is no way of covering all of the art and history of these two places in three hours, she chose well which pieces to focus on and gave us both historical and religious perspective.

Local specialist: Tasos Mylonas

Jessica, Chiara, and kimkim are the way to go if you are planning a trip to Italy
Italy | Oct 20 - Oct 29, 2022

Dara
Dara C.
Burlington, VT | Reviewed on Nov 06, 2022
We can't say enough positive things about our experience with Jessica and Chiara. If you can afford it, the concierge approach to planning and experiencing your family vacation is the ONLY way to go. It's worth every penny! The investment was worth the amazing service, attention, and care we received throughout our trip to Italy. During a turbulent time when the service industry is inconsistent and at times lacking, Jessica and Chiara were a breath of fresh air. Jessica, who is the head... Read more

We can't say enough positive things about our experience with Jessica and Chiara. If you can afford it, the concierge approach to planning and experiencing your family vacation is the ONLY way to go. It's worth every penny! The investment was worth the amazing service, attention, and care we received throughout our trip to Italy. During a turbulent time when the service industry is inconsistent and at times lacking, Jessica and Chiara were a breath of fresh air. Jessica, who is the head of Storywalking in Italy, worked with our budget to create an itinerary to maximize our 8 day family vacation. All her recommendations were spot on. Chiara checked in frequently to make sure every detail of our trip was locked in. We loved our tour guides from LivTours (Adriana, Sara, Raf, and Frederica)- they were great with our 9 yr old son who wasn't always so awake or chipper, but they ALWAYS got him to smile at some point during the walking tours.

We felt like Jessica and Chiara were our personal travel assistants. Whenever we had a concern, question, or need, they were prompt in their response and always came up with a solution or recommendation.

We highly recommend using kimkim, Jessica, and Chiara to plan your next family vacation to Italy. You won't regret the investment. It's worth the peace of mind to ensure you have the best stress-free vacation.

Hotel Reviews
Hotel Giorgione Venice
Venice

Small room and a little dated BUT great location and staff!

Authenticity & Character
Location
so convenient but tucked away from all the noise!
Staff
Cleanliness & Comfort
just a little dated and musty
Solo Experience Hotel
Florence

Love the location and staff!! Room was generous for European standards. Great breakfast too!

Authenticity & Character
Location
so convenient to everything!
Staff
Nina and her colleague with the braces (forgot her name) were super!!
Cleanliness & Comfort
our room was spacious and didn't feel crowded for three people. Beds were very comfy!!
The Independent Hotel
Rome

convenient to the train station.

Authenticity & Character
Location
even though it's not located in the prettiest and trendy part of Rome, it was convenient to the train station.
Staff
very attentive and helpful
Cleanliness & Comfort
large room and well appointed
Activity Reviews
Private Evening Gondola Ride Venice & City Stroll
Private Evening Gondola Ride Venice & City Stroll
Venice

Adriana, our tour guide was great. We had a tired, grumpy, and hungry 9 year old. She walked us straight to dinner at the end of the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Gondola ride was so magical!
Best of Venice tour: Murano Island & St. Mark's Basilica - private
Best of Venice tour: Murano Island & St. Mark's Basilica - private
Venice

Great way to visit Murano, see Venice, and learn the history of this unique Italian city!

Quality of Experience
Guides, Drivers and Staff
Transport
boat ride to Murano was wonderful
Learn how to make Pizza and Gelato
Learn how to make Pizza and Gelato
Florence

My son's fav part of the visiting Florence! A must for families but also fun for all ages

Quality of Experience
Guides, Drivers and Staff
Jon was a great instructor who made it fun to learn how to make pizza and gelato!
Transport
Family Experiences: Uffizi for Kids Private Tour
Family Experiences: Uffizi for Kids Private Tour
Florence

Very family friendly way to cover a museum which isn't always fun for kids!

Quality of Experience
Guides, Drivers and Staff
Sara had her work cut out for her but she was super with our 9 yr old!
Transport
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
The Best of Colosseum & Ancient Rome With Exclusive Arena Access
Rome
Quality of Experience
Guides, Drivers and Staff
Raf was great!!
Transport
Family Experience: Vatican Tour for Kids
Family Experience: Vatican Tour for Kids
Rome
Quality of Experience
Guides, Drivers and Staff
Frederica was super! She kept our son engaged with the activities in book provided with the tour.
Transport
Local specialist: Chiara Donati
Chiara
Chiara Donati
Local specialist in Perugia | Replied on Nov 07, 2022

Dear Dara, thank you very much! It was a great pleasure to design for you and your family an authentic family trip throughout our Bel Paese :) We look forward to having you back here in Italy. Thank you again and Arrivederci!

we had a wonderful experience booking our ita...
Italy | Oct 8 - Oct 16, 2022

R
rashmi v.
Scottsdale, AZ | Reviewed on Nov 03, 2022

we had a wonderful experience booking our italy trip with kimkim. Valeria was very responsive and quick to maodify the trip based on our interests and made great suggestions for tours. All booking were made ahead of time and hotel tour and car reservations went smoothly. guides everywhere were awesome . I would totally book another tour with kimkim. Thansk Valeria and big thank you to all the local folks who made our trip fun and very memorable.

Local specialist: Valeria Arcangeli
Valeria
Valeria Arcangeli
Local specialist in Rome | Replied on Nov 07, 2022

Thanks, Rashmi
Was a pleasure working with you as well.
Hope I can meet you soon in Rome.
ciao valeria

Relaxing Trip in Southern Italy
Italy | Sep 29 - Oct 13, 2022

T
Teresa C.
Flatbush, NY | Reviewed on Nov 03, 2022
My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.   Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We... Read more

My husband and I enjoyed a very relaxing and wonderful 15 days trip in the Amalfi Coast and Sicily in early October.  We contacted Jessica, a travel specialist for Italy through kimkim.com.  Within a week of speaking to Jessica, she arranged a private tour for us and we were on a flight to Rome.  

Jessica was very efficient responding to our requests or updating changes before and during our trip to Italy. From the airport pickup to each destination, our trip was seamless and relaxing.  We enjoyed the central location of all our hotels and B&Bs which allowed us to walk everywhere and enjoy excellent meals with locals.  All the tours arranged by Jessica were very enjoyable and interesting.  We learned so much about Italian and Sicilian history, culture and art through our excellent tour guides.  In particular, Tony gave us a wonderful tour of the Cathedral of Monreale and Marta gave an excellent tour of the Ancient Villa Romana del Casale.  Our drivers, Ciro, Stefano and Fabio are great drivers and are very friendly.  We also enjoy lots of free time exploring on our own, visiting small old fishing villages and swimming in the crystalline waters of the Tyrhennian and Ioninan Seas.  We have so many beautiful memories.

We can’t thank Jessica enough for this very enjoyable last minute trip and for frequently checking in with us to make sure our time in Italy was going smoothly and according to plan.  We would highly recommend her to anyone thinking about traveling to Italy.  

Hotel Review
Grand Hotel Royal Sorrento
Sorrento

Grand Hotel Royal, Sorrento is the best hotel from our Southern Italy trip. It is centrally located in Sorrento with many nice restaurants near by. This elegant 5 star hotel is located at the top of a cliff with an elevator to the beach. The view from the beautiful garden and our balcony were magnificent . The staff was great and breakfast was delicious! It's so enjoyable and relaxing staying at the Grand Hotel Royal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exclusive Capri Boat Tour by Sorrento
Exclusive Capri Boat Tour by Sorrento
Italy
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

The Limoncello Tour with Chef Fiore was lot of fun. The wonderful meal from his restaurant was so delicious and I learned many different ways using lemon in my cooking from this tour. Thank you Chef!

Quality of Experience
Food
Guides, Drivers and Staff
Ciro is an excellent and friendly driver. We enjoyed his service to the Amalfi Coast and Limoncello tour.
Transport
Monreale, Cefalù & Castelbuono Tour from Palermo
Monreale, Cefalù & Castelbuono Tour from Palermo
Italy

It's amazing seeing the beautiful mosaic Bible stories all around the Cathedral of Monreale. Thanks to our terrific tour guide Antonio who made this tour very interesting and enjoyable! We had a wonderful time walking through the lovely town of Cefalu with many interesting shops and we tasted the best warm meat and sausage rice ball there. It's so wonderful cooling off and swimming at the beautiful Cefalu sandy beach.

Quality of Experience
 Guided Tour of Villa Romana del Casale
Guided Tour of Villa Romana del Casale
Italy

Seeing the incredible story telling mosaics in the Villa Romana del Casale was very impressive. Our excellent tour guide, Marta made this tour very interesting and lively. The vivid depiction of the captured animals and ostrich being loaded into a boat was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Catania: Food & Folklore
Catania: Food & Folklore
Catania

Enjoyed the sounds, taste and color of this delicious fish market tasting tour. Giusi our tour guide is excellent and we enjoyed the delicious green drink and fried seafood from her restaurant. The tasting menu from other restaurant and cheese sampling were great too.

Quality of Experience
Guides, Drivers and Staff
Transport
w
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Nov 03, 2022

Dear Teresa, thank you very much for your review and the time you spent writing it. I'm glad to know you appreciated our services arranged in 1 week upon your arrival :)
I hope to see you soon! Arrivederci :)

Trip to Italy
Italy | Oct 21 - Oct 29, 2022

Matt
Matt Y.
New Brighton, MN | Reviewed on Oct 30, 2022
Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer. The private transfers were really nice to have, so that was a great recommendation from Maria! The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and... Read more

Maria was awesome in planning everything prior to our trip, and Jessica was an awesome resource when we were there to help us set up an additional private transfer.

The private transfers were really nice to have, so that was a great recommendation from Maria!

The only issue we had during the trip was that the private transfer picking us up from our wine tour/cooking class arrived at 1:30, but the tour wasn't yet complete. We had just sat down to sample to wine and the food and unfortunately had to leave before trying any because our ride had already arrived. One recommendation for the future would be to plan for that private transfer to arrive about an hour later for bookings at this tour.

Other than that everything was great! We loved the four cities we visited and will definitely be recommending kimkim's services to friend and family.

Thank you!

Activity Reviews
Cooking class and wine tasting at Castle
Cooking class and wine tasting at Castle
Italy

The instructor was awesome and the tour was very interesting. Only comment would be to be sure the private transfer shows up about an hour later, as we were unable to stay for the sampling of the wine and food we had made.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Exclusive Capri Boat Tour from Positano
Exclusive Capri Boat Tour from Positano
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Maria Grazia Rubino
Maria Grazia
Maria Grazia Rubino
Local specialist in Italy | Replied on Oct 31, 2022

Dear Matt,
First I'd like to thank you for sharing your experience with us. We'll treasure your feedback and advice, so we can do better next time. Since we aim to provide the highest standards, we feel sorry that you had to leave your wine/cooking experience early.
Thank you for letting us know about this issue you had and we sincerely apologize.

I'm happy to know that Jessica and I were able to help you planning your trip in Italy! I hope to work with you again in the future.

I wish you and Anna the best! :)

A magical trip - thanks to Jessica!
Italy | Sep 6 - Sep 20, 2022

S
Sarah C.
South Saint Paul, MN | Reviewed on Oct 27, 2022
We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip. Read more

We are so glad that we found Jessica on kimkim to help us plan our 30th Anniversary trip to Italy and Greece. She worked with us to create the perfect itinerary and made herself available to us in case we needed anything whatsoever while we were traveling. Knowing we were in such good hands made our minds at ease, which is so important when you're on the go for two weeks! It was a truly magical trip.

Hotel Reviews
Solo Experience Hotel
Florence

Such a fun place with the most fantastic breakfast we've ever had! The staff was incredibly helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Relais Villa Grazianella | UNA Esperienze
Montepulciano

This place was magical! The views and location were breathtaking and the staff was the best! Wish we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Zillers Boutique Hotel
Athens

The location couldn't have been better. We thoroughly enjoyed sitting on our balcony and looking up at the Acropolis. The rooftop restaurant was exquisite and the staff was the most helpful, friendliest I've ever met. They made us feel like old friends. LOVE LOVE LOVE.

Authenticity & Character
Location
Staff
Nadia and the rest of the staff were so friendly - and in a very authentic way! They made us feel so welcome and comfortable.
Cleanliness & Comfort
The room set up was unique, but a little funky/awkward from a user-friendly standpoint. But loved the balcony!
Hotel Athena Siena
Siena

Fabulous view! We looked out our window in the morning and saw a deer in the field. The rooftop restaurant was great, and the staff was super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 28, 2022

Dear Sarah, thank you for your time in writing this review and for your confidence as well.
Arrivederci :)

Tour of Italy and Small Coastal Towns
Italy | Oct 17 - Oct 26, 2022

Thomas
Thomas C.
| Reviewed on Oct 27, 2022
We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi,... Read more

We started out in London and Paris for 8 days and then flew to Rome. The trip for our Italian leg was extremely well organized in no small part thanks to Fabio and Danielle. We spent a day in Rome and did a private tour of the Vatican with a friend who works there. The next morning we were off to Positano. Danielle picked us up at the hotel in Rome with our driver and made sure we made our train. In Naples another local coordinator met us on our arrival to bring us to our driver, Luigi, who took us to Positano. The following day we did a private boat tour of Capris and Anna Capris, which included a visit to the blue grotto, really a must see if you are going to Capri. We enjoyed a wine tasting and lunch and visiting the city of Rovillo and Amalfi and was guided by our driver, Carmine, who regaled us with stories about life growing up in Amalfi. The coastline is beautiful but the road to get there is not for the feint of heart! From Positano we returned to Naples and headed to Assisi. We had a great walking tour of the city and stayed in a special place called Nun, which was a convent converted to a hotel/spa. The spa jacuzzi was amazing and the hotel had just 18 rooms. Assisi was very interesting and a fantastic addition to our trip. We went to to Sienna and Florence, where we had a 5 hour Italian cooking class. Another great experience.

All in all we had a great tour of Italy and we are thankful to Kim Kim and all the guides and drivers who made this a trip of a lifetime!!

Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Nov 17, 2022

Ciao Thomas
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your family trip to Italy,
I am happy we were able to meet your expectations and that you liked our tours and services such as the personal concierge.
Thank you again for having traveled with us and I will be very happy to arrange another trip to Italy for you.
Best regards
Fabio

10/10 would recommend
Italy | Oct 15 - Oct 23, 2022

Kristin
Kristin C.
Nicetown-Tioga, PA | Reviewed on Oct 24, 2022

The planning was easy and the itinerary was executed perfectly! Couldn’t have been easier. Thanks Harry and the KimKim team. We’ll be using your services again.

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Oct 26, 2022

Dear Kristin,

I am more than happy that both of you enjoyed this trip! Thank you very much for your kind words. We did our best so you can have the best memories from the beautiful southern part of Italy. Of course I would happy to organize another trip for you any time in the future!

Greetings from all of us!

Best regards,
Harris

Perfect Balance!
Italy | Oct 15 - Oct 22, 2022

Francine
Francine G.
Wilkinsburg, PA | Reviewed on Oct 23, 2022

Jessica provided incredible guidance and support to make sure our group of 12 had both detailed transfer, tickets and guides for the things we wanted to do and also plenty of free time to explore on our own. Yulia's walking tour of Pompeii was so well informed and detailed, I loved every bit of it!
thank you

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 23, 2022

Hi Francine, thank you very much! It was a great pleasure to assist you on this amazing woman's group tour!
Thank you again and arrivederci :)

Thanks for a great trip!
Italy | Oct 15 - Oct 22, 2022

Jennifer
Jennifer C.
Wilkinsburg, PA | Reviewed on Oct 23, 2022
Jessica was incredibly responsive and helpful. Daniella was a great tour guide. I would recommend that she let folks know upfront how much food will be provided on the walk and tasting tour. We were all very full after eating our homemade pizza that it was difficult to try the other items. Yulia was amazing! Mount Vesuvius, the wine tasting, and Pompeii were a highlight of my trip. The boat tour was also a blast. No complaints. Read more

Jessica was incredibly responsive and helpful.

Daniella was a great tour guide. I would recommend that she let folks know upfront how much food will be provided on the walk and tasting tour. We were all very full after eating our homemade pizza that it was difficult to try the other items.

Yulia was amazing! Mount Vesuvius, the wine tasting, and Pompeii were a highlight of my trip.

The boat tour was also a blast. No complaints.

Hotel Reviews
Maison Kalea
Sorrento

The bed was very hard. The lobby was locked until 7:30am so we could not wait on the couches when we needed to leave the hotel before 7:30am. There was an odd smell each time you walked into the lobby. Beautiful decor though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
See above.
Regina Margherita Suite
Naples

This place was lovely! The folks were so friendly, the food was good, the outdoor seating was nice. No complaints!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 25, 2022

Hi Jennifer, it was a pleasure!
Thank you for your review, reading them is always useful for us. I am glad you know you enjoyed our tour together with our local expert guide!

Jessica did an excellent job booking this tri...
Italy | Oct 16 - Oct 21, 2022

J
Jennifer H.
Colorado Springs, CO | Reviewed on Oct 22, 2022
Jessica did an excellent job booking this trip! She was attentive and there for us whenever we had questions or concerns. She booked all of our drivers and experiences. We started in Rome with a 8 hour tour with Paola. She was so good and very knowledgeable. Hotel was cute. We then took a train, which she also booked for us down to Salerno where we had a driver, Chico drive us down the Amalfi coast, stopping in Ravello, which was our favorite, then Amalfi, and ending in Positano. Most... Read more

Jessica did an excellent job booking this trip! She was attentive and there for us whenever we had questions or concerns. She booked all of our drivers and experiences. We started in Rome with a 8 hour tour with Paola. She was so good and very knowledgeable. Hotel was cute. We then took a train, which she also booked for us down to Salerno where we had a driver, Chico drive us down the Amalfi coast, stopping in Ravello, which was our favorite, then Amalfi, and ending in Positano. Most beautiful place I’ve ever been. Our guide was great! We then stayed in Sorrento. Such a cute town! We also enjoyed the hotel here too. Next day we went to Capri Island and Andrea was our guide for the day. He was excellent! So personal and also very knowledgeable about the area. We had a fantastic time and also did the blue grotto. Next day we went to Pompeii. I don’t remember our tour guides name but this was also a very good experience. We enjoyed this service very much and would recommend it to anyone who is traveling. Loved the private tours and guides and individual attention. My only suggestion is that we didn’t know about needing money for the bathrooms and it would have been nice on our car drives, we took a lot of them, to be offered water.

Hotel Reviews
La Casa dell'Orologio Sorrento
Sorrento

So cute in the middle of Sorrento Square. Walking distance to the pier, 15 minutes. Room had a cute balcony and nice decor.

Authenticity & Character
Decor was cute
Location
Near the square
Staff
Answered any questions we had
Cleanliness & Comfort
Very clean
Hotel Capo d'Africa—Colosseo
Rome

Nice hotel right next to the coliseum. Roof top restaurant with views of the coliseum.

Authenticity & Character
Rooftop restaurant
Location
Walking distance to all major monuments and museums.
Staff
Attentive
Cleanliness & Comfort
Clean
Casa Montani Hotel
Rome

Concierge was great! So concerned about our luggage not making it. Call the airport and just truly wanted to make the situation not stressful. He very helpful with providing a map of where to go and places to eat.

Authenticity & Character
Cute little apartments.
Location
Centrally located
Staff
So caring
Cleanliness & Comfort
Clean
Activity Reviews
Explore Rome in a Day
Explore Rome in a Day
Rome

Paola was our guide and she did great! Wish I had a little more time at some of the areas, like the Vatican.

Quality of Experience
Small group. There was 4 of us.
Guides, Drivers and Staff
Friendly and knowledgeable
Transport
N/A
Half Day Tour from Salerno to Sorrento (Transfer) and Sorrento to Salerno
Half Day Tour from Salerno to Sorrento (Transfer) and Sorrento to Salerno
Italy

Chico was a great tour guide. We learned so much about this region of Italy. Ravello was our favorite and would have liked to spend more time there.

Quality of Experience
Great!
Guides, Drivers and Staff
So friendly and knowledgeable
Transport
I felt very safe
Private Deluxe Capri Island Trip
Private Deluxe Capri Island Trip
Italy

Andrea was our guide. He was friendly and knowledgeable, spoke good English. Capri was amazing and the views are breathtaking. We also did blue grotto which is definitely an experience. He even provided money for us when we didn’t have any to us the bathroom.

Pompeii Private Morning Tour from Sorrento
Pompeii Private Morning Tour from Sorrento
Italy

Mario was a great tour guide! My only complaint is that I didn’t have enough time there

Dine. Taste. Learn - Dinner
Dine. Taste. Learn - Dinner
Rome

Fun to learn about the wine and cheese from the region.

Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Oct 22, 2022

Dear Jennifer, thank you very much. It was a great pleasure :) We always include local expert guides in order to give our travelers the chance to enjoy local stories and embrace the real soul of our Belpasese. Thank you again!

Excellent!! A trip of a lifetime!!
Italy | Oct 5 - Oct 18, 2022

Kellie
Kellie K.
High Falls, NY | Reviewed on Oct 19, 2022
Sonia was very helpful in booking the trip and balancing everything we did so we didn't feel rushed. It was the trip of a lifetime for me!!
Daniella was our local concierge and made sure our trip went smoothly from day to day. She made a last minute change for us on a travel day so we could be in Florence an hour earlier! She was very friendly and helpful.
The drivers that picked us up for our transfers and tours were very nice for the most part. Rosanna especially was really wonderful!...
Read more

Sonia was very helpful in booking the trip and balancing everything we did so we didn't feel rushed. It was the trip of a lifetime for me!!
Daniella was our local concierge and made sure our trip went smoothly from day to day. She made a last minute change for us on a travel day so we could be in Florence an hour earlier! She was very friendly and helpful.
The drivers that picked us up for our transfers and tours were very nice for the most part. Rosanna especially was really wonderful! She was personable and picked us up on time from the airport and took us to Sorrento. The drivers like Luigi and Carmino were very knowledgeable and kind and spoke English really well!!
The tour guides were also very knowledgeable and had a sense of humor which I really loved. The Tuscany wine tour with Antonella and the Cooking class in Florence with Caterina stand out the most for me! However, all the tour guides were knowledgeable and helpful and again, spoke and understood English very well!
The accommodations for the most part were really great. Hotel Corallo in Sorrento and Hotel Concigliere in Rome were the best! The staff was friendly, professional and helpful.
Overall, it was a trip of lifetime and I was extremely happy with all of the services!!
Thank you so very much!!

Hotel Reviews
Hotel Corallo
Sorrento

Stunning views. Shuttle to the city center. WONDERFUL STAFF!! Everyone was so friendly and very professional. Nice restaurants in the immediate surrounding area as well as the restaurant at the hotel itself.

Authenticity & Character
People and general geographic area.
Location
Staff
So friendly and also professional. Very helpful with requests.
Cleanliness & Comfort
Clean rooms,nice bathrooms, very comfortable beds!
Hotel Delle Nazioni
Florence

Across from the train station and very loud. Scary elevator. Very loud argument between front desk and guest. Did not really feel especially safe in this location. Beds not comfortable. Front desk did not answer phone for information. Room was dingy and shower posed a big fall risk. The plumbing was loud and did not work at times. The breakfast was good. The person at the front desk when we first checked in was very helpful. The terrace from the room had space and the morning and evening views were pretty. Florence was my favorite city.

Authenticity & Character
Location
Different location
Staff
Cleanliness & Comfort
Beds were not comfortable.
Hotel Della Conciliazione
Rome

Excellent location, the street was filled with very nice restaurants. The staff was wonderful! Especially Chiara at the front desk! We loved her! Very professional and personable. A very impressive young lady and an asset to the hotel.

Authenticity & Character
Everything
Location
Right near Vatican on a nice street with great restaurants.
Staff
Staff was very friendly, professional and helpful with information in navigating throughout Rome!
Cleanliness & Comfort
Overall loved the room, but beds could have been more comfortable
Activity Reviews
Visit of The Amalfi coast  Villages Full Day
Visit of The Amalfi coast Villages Full Day
Italy

Luigi the driver picked us up on time. His English was very good and he knew the area well. The Amalfi coast speaks for itself and is really breathtaking. We had ample time to explore and shop!! It was great!!

Quality of Experience
Guides, Drivers and Staff
Transport
Small group Tour of Tuscany & Wine and Olive oil tasting
Small group Tour of Tuscany & Wine and Olive oil tasting
Florence

Antonella was extremely knowledgeable about the region and the wines and even how the environment effects the grapes!! Definitely try to ask for her, she was fantastic!! The lunch at the winery at the end was amazing.

Quality of Experience
Food
Guides, Drivers and Staff
Ask for Antonella! She was wonderful!!
Transport
Wanna be Italiano - Florence cooking class and market tour
Wanna be Italiano - Florence cooking class and market tour
Italy

FUN!! Very educational experience! Caterina was knowledgeable and really had us all laughing! She was very patient and kind. She was very knowledgeable about the ingredients and the marketplace.

Quality of Experience
Food
Delicious!!
Guides, Drivers and Staff
Ask for Caterina! She showed us so much and was really funny! Loved her!!
Transport
Walked to site.
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

Very knowledgeable guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

Gio was a very knowledgeable and friendly guide! It was an amazing experience!!

Quality of Experience
Guides, Drivers and Staff
Ask for Gio!! She was extremely knowledgeable and friendly and made sure we really enjoyed the tour.
Transport
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 20, 2022

Ciao Kellie. Grazie for your very helpful review - we take very seriously our clients' comments.
We are glad you had a great time in Italy and that you went back home with good memories.
Looking forward to welcoming you to Italy again! Ciao!!

anniversary trip FRANCE
Italy | Sep 30 - Oct 11, 2022

B
Barbara C.
the Bahamas | Reviewed on Oct 19, 2022

Sonia was wonderful! She listened to what we wanted, foresaw what we would need, and made sure all our wants and needs were met. She was personable and fun to work with. Everything went smoothly and while everyone we dealt with was helpful and informative, Filippo, our guide while biking certainly stood out. We spent the most time with him so got to know him best, but he added a lot to our trip. The other standouts would have to be the other guides we spent the most time with, Frank and Sandy who were both incredibly knowledgeable and interesting. We had a great time!

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on Oct 19, 2022

Ciao Barbara. Thanks for your review.
We are glad we managed to make your trip unforgettable.
Looking forward to welcoming to Italy again!