Kimkim Trip Reviews for Italy

4.9
Based on 775 ratings
Read 775 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Florence, Tuscany, Chianti, Rome and Sardinia honeymoon x
Italy | May 20 - Jun 5, 2022

Sara
Sara D.
Australia | Reviewed on Jun 07, 2022
Ciao Andrea,
Stephen and I would like to thank you so very much for all that you did in, not only the planning, but also all the amazing support and attention you provided during our trip!! We had the most wonderful and memorable time in Italy!!
We especially loved the walking tour in Florence with Florinda and in Siena with Alessia. They were both so knowledgeable, passionate and attentive. And Luca in Rome, the vesper tour was the best!!
The winery in Chianti was so beautiful!!
Also,...
Read more

Ciao Andrea,
Stephen and I would like to thank you so very much for all that you did in, not only the planning, but also all the amazing support and attention you provided during our trip!! We had the most wonderful and memorable time in Italy!!
We especially loved the walking tour in Florence with Florinda and in Siena with Alessia. They were both so knowledgeable, passionate and attentive. And Luca in Rome, the vesper tour was the best!!
The winery in Chianti was so beautiful!!
Also, all the transfers and hotel bookings were spot on!
Thank you thank you thank you!!
Gracie mielle!!
Stephen and Sara

Hotel Reviews
Hotel Il Guelfo Bianco
Florence

Lovely hotel in a central location. The room was great, quite spacious and very comfortable. The stairs from level 4 to 5 were a challenge with our luggage, but we managed. Otherwise all good. The staff were lovely.

Tips for future travelers

It’s in a pedestrianised area, so getting a taxi to take you to the front door is challenging.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Podere Brizio
Montalcino

This hotel is gorgeous and just superb!

Tips for future travelers

You need a car. It’s a bit isolated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Colle Etrusco Salivolpi
Castellina in Chianti

Very pretty location and charming facade of the buildings. The room was a bit small and situated above the breakfast kitchen. The staff were really nice and helpful and the town was nice.

Tips for future travelers

Book the higher end room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corso Boutique Luxury Rooms
Rome

Super gorgeous hotel! A hidden gem in the heart of the city. Luxurious and funky. The staff were wonderful! Friendly, kind and super helpful.

Tips for future travelers

Be aware that it’s in a pedestrianised area. However, I think taxis are allowed to drop off and pick up, even if they are reluctant. Check with the lovely staff for local restaurant recommendations, they are happy to book for you.

Authenticity & Character
Location
Staff
So kind and friendly
Cleanliness & Comfort
Aquadulci Hotel
Domus de Maria

Superb hotel only metres from an amazing beach!! The staff are so attentive and take care of your every need. Its so tranquil, comfortable and relaxing.

Tips for future travelers

Unless you’re happy to stay put and relax at the beach or by the pool, you would benefit from having a car to go exploring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence guided stroll with Accademia visit (small group)
Florence guided stroll with Accademia visit (small group)
Florence

Florinda, our guide was so passionate, knowledgeable and intelligent. We really enjoyed all the stories and having an up close experience around Florence.

Quality of Experience
Guides, Drivers and Staff
Transport
Siena guided walk - private guide
Siena guided walk - private guide
Italy

Alessia was very passionate and informative. We really enjoyed her stories and the fact it was a private tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Montepulciano wine tasting
Montepulciano wine tasting
Italy

We were slightly late as we weren’t sure where to meet after we were dropped off by our driver. The staff were accommodating and we were able to do the tasting first, followed by a tour of the cellar, so it all worked out.

Quality of Experience
Guides, Drivers and Staff
Our driver was really nice and stopped off for some photos of picturesque places.
Transport
Pienza time at your leisure
Pienza time at your leisure
Italy

Beautiful town, so picturesque and lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Beautiful organic boutique winery. Gorgeous surroundings and lovely staff and tour. The wine is delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Rome Riding a Vespa - with driver
Explore Rome Riding a Vespa - with driver
Rome

Luca is an absolute legend!! His knowledge and dry sense of humour is such a treat. You feel completely safe with him and we had such fun!!! Highly recommend!!

Quality of Experience
Luca is the best and he bought us yummy gelato
Guides, Drivers and Staff
Really safe and fun
Transport
As above
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 08, 2022

Cari Sara and Steven, grazie mille for your words and review.
I am so glad you enjoy your trip to Italy and it was a great pleasure designing this trip for you.

Any time you want to explore my "bel paese", I'll be happy to assist you.

Amazing trip!
Italy | May 26 - Jun 4, 2022

C
Christopher L.
Manhattan, NY | Reviewed on Jun 06, 2022
A great trip perfectly planned for our budget and preferences! Jessica was also readily available via WhatsApp whenever we needed her while in Italy. Definitely recommend! Read more

A great trip perfectly planned for our budget and preferences! Jessica was also readily available via WhatsApp whenever we needed her while in Italy. Definitely recommend!

Hotel Reviews
Boutique Hotel Galatea
Rome

Extremely friendly staff and perfectly situated to see all that Rome has to offer tourists.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naplesuite B&B
Naples

Great B&B next to all the best sites and restaurants in Napoli! The breakfast was also amazing and the staff was super helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caruso Sea View
Sorrento

Can't beat the view and location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piazza del Gesù Luxury Suites
Rome

Great location, but that's about the best it offers. Room wasn't particularly clean, things like the hair dryer didn't work and the room was a weird layout that made getting your things awkward.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome

Absolutely fantastic tour, seeing everything we "needed" to see in a single day. Our tour guides (Maria-Teresa and Jan) were great and very informed.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 07, 2022

Thank you Christopher! It was a pleasure!
Looking forward to welcoming you again in my beloved country :)
Arrivederci!

Mother/Daughter trip to Italy
Italy | May 29 - Jun 4, 2022

C
Catherine C.
Katy, TX | Reviewed on Jun 05, 2022
We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things! Read more

We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things!

Hotel Reviews
Hotel Garibaldi Blu
Florence

The location of this hotel was great, as we walked everywhere in Florence. It was clean, well decorated and our room was spacious. The employees were kind and friendly. Two reasons I gave four stars: we struggled with the temperature in our room (it was very hot outside and we had trouble cooling off) and the internet was not reliable at all.

Authenticity & Character
Location
walking distance of all we wanted to do
Staff
Cleanliness & Comfort
Parlamento Boutique Hotel
Rome

This hotel is very small, which was nice. Our room was small as well, but had good storage and we loved that we could cool down the room as it was very hot in Rome. The room was clean and modern. I would advise giving very clear instructions on how to find the hotel (look for the panel and ring up to the room, follow signs to the elevator) - we arrived when the street was very crowded and it was so hard to find what to do. Staff was helpful when we had questions.

Activity Review
Winery and Tuscany day including San Gimignano and Chianti wine
Winery and Tuscany day including San Gimignano and Chianti wine
Italy

We ended up being the only ones on the tour - Felipe was great, so personable and a great host. I appreciated that there was not a hard sell to buy wines.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 05, 2022

Thank you very much Catherine for your wonderful words and feedback.
It was a real pleasure having you on board and I am glad you enjoyed your time in my beloved country!
A presto (= see you soon).

A Perfect Trip
Italy | May 21 - May 29, 2022

Mary Ellen
Mary Ellen B.
Ashburn, VA | Reviewed on Jun 03, 2022
Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief Read more

Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief

Hotel Reviews
Palazzo Alabardieri Hotel Napoli
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bougainville
Positano

The staff at the hotel was absolutely amazing. Super helpful super friendly. The hotel itself was a little bit dirty.

Authenticity & Character
The balcony on the room had a wonderful view and the overall style of the room felt very much like the beach
Location
Love you
Staff
Very friendly very courteous very helpful
Cleanliness & Comfort
Our bed was actually two beds pushed together made as one bed so that was uncomfortable. The carpeting in the hallway Leading to our room was stained and dirty.
Hotel Alexandra Rome
Rome
Authenticity & Character
The hotel had a very antique almost Gothic feel to it
Location
Staff
The staff was very courteous and helpful very professional and accommodating
Cleanliness & Comfort
Just little things like the door knobs not functioning correctly doors not closing correctly the air conditioner kept cutting out
Activity Reviews
Naples guided walk
Naples guided walk
Italy
Quality of Experience
We were given a very local authentic insight into the area and the history of the area
Guides, Drivers and Staff
Our guide was very friendly very fun very knowledgeable
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Touring Pompeii was like walking back in time to a moment frozen forever.
Guides, Drivers and Staff
Our tour guide was very thorough in her detail of the sites. She had a quick wit and knew how to navigate the crowds assertively but politely she made sure we had the maximum experience
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
The views and the small group tour
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Our guide was fun and super knowledgeable
Transport
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 04, 2022

Thank you very much Mary Hellen for your kind words. Knowing you appreciate our work gives us happiness and energy for continuing creating great trips. It was very good to have you on board.

Tasos was very helpful. Our trip turned out t...
Italy | May 20 - May 26, 2022

C
Charisma W.
Leesburg, VA | Reviewed on Jun 02, 2022
Tasos was very helpful. Our trip turned out to be even more amazing than I imagined. All of our tours were either private or had no more than 2 people from another party which was awesome. Our drivers always only had my family of 4 in the vehicle and were always on time. I did wish the itinerary was more clear on when we had to find our own ride. But when I asked Tasos he was responsive and answered all of my many questions. I think next time I use Kimkim I'll be more familiar with their... Read more

Tasos was very helpful. Our trip turned out to be even more amazing than I imagined. All of our tours were either private or had no more than 2 people from another party which was awesome. Our drivers always only had my family of 4 in the vehicle and were always on time. I did wish the itinerary was more clear on when we had to find our own ride. But when I asked Tasos he was responsive and answered all of my many questions. I think next time I use Kimkim I'll be more familiar with their itinerary formatting. Our most favorite part was the Amalfi Coast and the private boat tour. There's nothing we would have changed in our trip. Highly recommend Kimkim and look forward to working with Tasos again.

Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on Jul 03, 2022

Hi Charisma,

I am excited to hear that your trip to Italy was even more amazing than you imagined! This is our team's constant motivation and driving force, striving to make every single trip amazing, beyond initial expectations!

It was wonderful looking through the wealth of pictures you uploaded. Your beautiful family really looks like having a great time!

I wish you the best and I look forward to helping you plan your Greece visit when my sunny country comes up in your plans.

Safe travels!
Tasos

Our trip to Sicily!
Italy | May 15 - May 28, 2022

Joanne
Joanne B.
Geneva, IL | Reviewed on May 31, 2022
Our trip to Sicily that Sonia set up for us was first class all the way. From the drivers who picked us up at the airport in Palermo to every hotel Sonia booked for us. Our itinerary was the perfect balance of scheduled events and free time. Our hotels were perfect, and included boutique hotels in interesting locations. Also included were interesting attractions we may want to see on our own. It is comforting to get off the plane and see your concierge holding a card with your name... Read more

Our trip to Sicily that Sonia set up for us was first class all the way. From the drivers who picked us up at the airport in Palermo to every hotel Sonia booked for us. Our itinerary was the perfect balance of scheduled events and free time. Our hotels were perfect, and included boutique hotels in interesting locations. Also included were interesting attractions we may want to see on our own.

It is comforting to get off the plane and see your concierge holding a card with your name on it, and meet your driver to be whisked off to your hotel. Every meeting point in every town went off without a hitch. We loved Marco who drove us for 3 days. He was like family by the end.

One of the highlights from our trip was a cooking class in Palermo. It was a fantastic experience with hand on shopping in the market and cooking with Chef Michael of The Sicilian Pantry.

I would not hesitate to use KimKim for any trip in the future!

Hotel Reviews
Algilà Ortigia Charme Hotel
Siracusa

Great location, great food and very kind staff. Staff went the extra mile to be sure you had everything you needed. And the breakfast Buffett was delicious.

Authenticity & Character
Simple decor with several spots for you to meet up within the hotel to share a bottle of wine that you ay have purchased.
Location
Close to the water and walking distance to the shops.
Staff
Printed our boarding passes and offered suggestions for restaurants.
Cleanliness & Comfort
Beds were very comfortable.
Hotel baglio della Luna
Valle dei Templi, Agrigento

I didn’t want to leave this hotel as the grounds were so beautiful. They may have served the best espresso on this trip! Rooms were clean, and cute.

Tips for future travelers

If you are sharing a room with someone, make sure you get two sets of keys. Once you lock it from the outside, the person inside the room needs a key to get out.

Authenticity & Character
Hotel grounds amazing.
Location
Close to ruins.
Staff
They were quick to help.
Cleanliness & Comfort
Beds comfortable, bathrooms adequate. Need to fix locks on doors. Could be a danger.
Grand Hotel et Des Palmes
Palermo

Great hotel in a great locations, Room were cleaned and freshen every day, replacing towels and amenities. This hotel uses Aqua Di Parma products and they are wonderful. Breakfast Buffett was great and opened early. Location was within walking distance to most places and plenty of fantastic places to eat. The hotel itself smelled wonderful!

Tips for future travelers

I think you will enjoy this hotel!

Authenticity & Character
Location
Hotel Amenities.
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Class in Palermo (private experience with lunch and market tour)
Cooking Class in Palermo (private experience with lunch and market tour)
Italy

Who knew pasta could be this easy?! Chef made accommodations for a member of our group who was vegetarian. He was a good instructor and we came away with recipes to duplicate at home. It was a wonderful way to spend an afternoon cooking, and then enjoying our meal with wine pairings.

Quality of Experience
Authentic and caring, He let you know if you had a bad technique in a very nice way.
Guided tour of Valley of the Temples
Guided tour of Valley of the Temples
Agrigento

Our guide made this a wonderful experience with enough historical information and pointing out small details.

Quality of Experience
The guide was like being with a friend.,
Private excursion to Mt Etna, Taormina and Mascalese wine tasting
Private excursion to Mt Etna, Taormina and Mascalese wine tasting
Italy

Our guide spoke to us on the way up the mountain, but was difficult to hear from the back seats. She was knowledgeable and was interesting to listen to on the mountain,

Quality of Experience
When we got to Taormina, we would have rather explored on our own. She was not happy when we walked off on our own and did not listen to every detail about the town, She was a little unprofessional when she complained that some of us were not listening to her.
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 31, 2022

Thanks for the awesome review, Joanne! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward to welcoming you and your friends to Italy again. Ciao!

Andrea and KIM KIM are the best! BRAVO!
Italy | May 21 - May 29, 2022

Christopher
Christopher B.
Perth Amboy, NJ | Reviewed on May 30, 2022
Before I go any further Andrea is the best planner, travel agent and person we have ever worked with, he is the best! bravo Andrea, bravo. Our trip was perfection, from landing to departing. Well planned, drivers on time, guides on time and educated at each destination where Pompeii, Naples or Rome...we can away from each guided tour with so much knowledge! Our hotels were perfecto, thank you Andrea...all in City centers, all with easy to access transportation. Hotel staff in all three... Read more

Before I go any further Andrea is the best planner, travel agent and person we have ever worked with, he is the best! bravo Andrea, bravo.

Our trip was perfection, from landing to departing. Well planned, drivers on time, guides on time and educated at each destination where Pompeii, Naples or Rome...we can away from each guided tour with so much knowledge!

Our hotels were perfecto, thank you Andrea...all in City centers, all with easy to access transportation. Hotel staff in all three hotels, Naples, Positano and Rome were very nice.

Andrea planned our vacation out to the max, we left it in his hands and he did a great job. I HIGHLY RECOMMEND KIM KIM and our Agent ANDREA. Anyone one I know thinking about Italy...use this service.

BRAVO!

Hotel Reviews
Palazzo Alabardieri Hotel Napoli
Naples

Right in city center, staff were excellent. Loved the experience.

Tips for future travelers

Not at this time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bougainville
Positano

THE VIEWS!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alexandra Rome
Rome

Great staff, small but perfect...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naples guided walk
Naples guided walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

unreal experience

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

The BEST!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Amazing!!!

Quality of Experience
Guides, Drivers and Staff
Transport
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome

AMAZING

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

Great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 30, 2022

Thank you so much Christopher for your very nice words!
We love travelling and being travelers ourselves we take trips seriously. Meaning trips need to be well planned and lot of fun! It was a pleasure working with you and we will be happy to assist you anytime you want to travel.
Grazie e a presto!

Milan in May 2022 (when it was a very hot week)
Italy | May 15 - May 22, 2022

M
Molly K.
Singapore | Reviewed on May 29, 2022
We had 4 separate local tours arranged by KimKim for our week long stay in Milan, each one on a different day and with a different local guide. We did the Navigli tour, a day trip to Como, guided Last Supper tour and tour of Brera district. Only one tour was done with a small group of 3 couples, the rest were just us and a dedicated guide. All 4 guides spoke English and only one spoke less fluently. And he was the least 'able' of the 4 guides we had. We just felt that he lacked experience in... Read more

We had 4 separate local tours arranged by KimKim for our week long stay in Milan, each one on a different day and with a different local guide. We did the Navigli tour, a day trip to Como, guided Last Supper tour and tour of Brera district. Only one tour was done with a small group of 3 couples, the rest were just us and a dedicated guide. All 4 guides spoke English and only one spoke less fluently. And he was the least 'able' of the 4 guides we had. We just felt that he lacked experience in stewarding a tour group. The other 3 guides were great - they were attentive and pointed out interesting stuff to us. We really like Gianluca who guided us for the Last Supper tour, and for our metro ride to get around Milan; he helped us to be watchful of pickpockets. Also tour of the Pinocoteca with Lorenza was very good. And when the trip ended, she made sure that we got to the taxi rank to get our taxi back to our destination which was very nice of her. While Nicoletta (at KimKim) was our planner before we arrived at Milan, Jessica was our local contact (via WhatsApp) at KimKim and she was ALWAYS online to answer our concerns - like when we couldn't locate our guide at the meeting point for the day etc. So overall, we had a very good experience with KimKim and with the local tours.
However, the tours in total cost quite a bit and we didn't check if we could have gotten a better price had we planned the 4 individual tours ourselves without getting an intermediary like Kimkim to organise for us. The trip to Milan was planned in a rush which was why we decided to use KimKim instead of planning it ourselves. We were very keen to see the LAST SUPPER and that seemed to be the most challenging tour (with a guide) to organise on our own. And we were glad to have Gianluca for that tour. Perhaps that makes it all worthwhile.

Activity Review
Private Last Supper & Highlights
Private Last Supper & Highlights
Milan

It's amazing to see this piece of masterwork in its context, even if the piece is so decayed. And then follow up by going to the Pinocoteca to see a little of how old masterpieces are restored.

Quality of Experience
It was an orderly tour, and the it wasn't too crowded in the church.
Guides, Drivers and Staff
Gianluca's English is good and he answers questions confidently.
Transport
We travelled about guided by our guide - so we chose the metro. We would not have opted for public transport without a guide due to pickpocketing concerns.
Local specialist: Nicoletta Giannini
Nicoletta
Nicoletta Giannini
Local specialist in Italy | Replied on Jun 15, 2022

Hi Molly,
Thank you for this feedback on your experience with us and once again for choosing our company and helping us accomplish our goal to create truly wonderful experiences for all.

Kindly, Nicoletta
Storywalking, partner of Kim Kim

Our Italy trip was amazing! We had exceptiona...
Italy | May 19 - May 27, 2022

J
Jennifer D.
Atlanta, GA | Reviewed on May 29, 2022
Our Italy trip was amazing! We had exceptional service from every person we encountered.
It was our first time in Italy and we wanted to visit Venice, Florence, Positano, and Rome. Fabio designed a perfect travel plan and chose top notch hotels and tours. He was happy to make changes and work within the budget we gave him. Alessia, our lead concierge, was attentive to every detail and went above and beyond to help locate and retrieve some lost luggage. She was so kind and communicated with...
Read more

Our Italy trip was amazing! We had exceptional service from every person we encountered.
It was our first time in Italy and we wanted to visit Venice, Florence, Positano, and Rome. Fabio designed a perfect travel plan and chose top notch hotels and tours. He was happy to make changes and work within the budget we gave him. Alessia, our lead concierge, was attentive to every detail and went above and beyond to help locate and retrieve some lost luggage. She was so kind and communicated with us daily to make sure our vacation was going well and to review our itinerary for the following day. Our transfers from city to city were easy and stress free. Every concierge was pleasant and eager to help. I knew from the moment we arrived that we were in good hands and that I wouldn't have to worry about anything. I highly recommend the kimkim team and will definitely use them again!

Hotel Review
Hotel Eden Roc Positano
Positano

Loved everything about this hotel! The views are stunning, the rooms are comfortable with great amenities, and the staff is amazing. Everyone we encountered was welcoming, friendly, and helpful. Breakfast with Tony was a great way to start the day!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 19, 2022

Ciao Jennifer,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and also that you liked our activities and tours, especially our transfer services from city to city We look forward to welcoming you again to our country to discover some new fascinating areas in the future.
All the best,
Fabio

The Perfect Honeymoon in Italy
Italy | May 1 - May 12, 2022

W
Whitney R.
Goodlettsville, TN | Reviewed on May 28, 2022
First I’ll say that Harris is wonderful. From the beginning he worked so well with me and was so patient during the back and forth planning process. He kept in mind our budget but still was able to fit in everything that we requested. Florence was the first city we visited. Our day trip to Sienna and the cooking class were the highlights! The city of Florence was beautiful and historic. Highly recommend seeing if you live history and art. Our accommodations at Hotel Ottantotto were not in... Read more

First I’ll say that Harris is wonderful. From the beginning he worked so well with me and was so patient during the back and forth planning process. He kept in mind our budget but still was able to fit in everything that we requested.

Florence was the first city we visited. Our day trip to Sienna and the cooking class were the highlights! The city of Florence was beautiful and historic. Highly recommend seeing if you live history and art. Our accommodations at Hotel Ottantotto were not in the city center but for us they were in a perfect location. It was within walking distance to all the main attractions of the city but still in a less busy part of town with wonderful restaurants very close by.

Next we went to Naples by train. We had a seamless day of travel planned by Harris. I will say that Naples was our least favorite city we visited; however, our accommodations at the Amadomus Luxury Suites made up for the city not being our favorite. The city is overwhelming with people and vehicles and so dirty but our suite was our own personal retreat! It was nice to just be able to spend time relaxing in a very high tech and plush hotel suite. The view of Mt. Vesuvius from the room was also a nice perk! The highlight from this part of the trip was our day trip to Pompeii and Herculaneum! Highly recommend seeing those sites with a private knowledgeable guide.

The final part of our trip was spent touring the Amalfi Coast. We stayed in Sorrento at an apartment with Marina Piccola 73 and the view from our balcony was stunning. Perfect location! We spent 4 days exploring and relaxing on the coast. Highly recommend this location. For future travelers we would probably recommend skipping Naples and taking a day trip from Sorrento to Pompeii since it is still very close. You have to take a day trip to Capri and see the blue grotto and jumping in the freezing Mediterranean off of the boat on our final day of the trip is a memory we’ll always cherish.

This trip was perfect for us. All of the transitions between cities were seamlessly planned. Our accommodations were all great for the locations we were in. There were plenty of great recommendations for places to visit and eat in our detailed trip plan for each city. And the Kimkim team was super responsive during our trip when we had questions and needed help. We cannot recommend planning your vacation through this site enough and if you get the chance to work with Harris you won’t be disappointed!

Hotel Reviews
Ottantotto Hotel Florence
Florence

Our only complaint from this hotel is that the air conditioner didn’t work. We were able to sleep with the windows open but otherwise it would have been a miserable hot 4 nights sleep. The location was perfect for us and the room was nice and clean.

Authenticity & Character
Location
It was away from the busy city center. Great restaurants within a 5 minute walk. Still close enough to walk to the sites in Florence.
Staff
Cleanliness & Comfort
AC had not been service for the season yet. Very hot and stuffy in our room.
Amadomus Luxury Suites Naples
Naples

This hotel is so plush. Very modern and high tech. We spent several hours watching Netflix from the bathtub on a mirror TV in the bathroom. Our view included Mt. Vesuvius.

Tips for future travelers

Do it!

Authenticity & Character
Very modern.
Location
Easy to walk to the touristy streets.
Staff
Cleanliness & Comfort
Marina Piccola 73
Sorrento

We stayed in the apartment with this hotel. While the room wasn’t the newest and most updated we stayed in, it was clean and the view was amazing. We also appreciated having a washing machine during the final days of our 12 day vacation. Perfect location in the middle of the marina.

Authenticity & Character
Location
Staff
They were so helpful! They even helped coordinate with Kimkim a nurse coming to the hotel to perform a Covid test for us to travel back to the US the day before our departure.
Cleanliness & Comfort
Activity Reviews
Chianti Wine & Olive Oil Tour from Florence
Chianti Wine & Olive Oil Tour from Florence
Florence
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscan Cooking Class
Tuscan Cooking Class
Florence

This was a good experience; however if given the funds, opportunity and time to do again I would choose a different type of experience. This was in a cooking school so the charm of taking a cooking class in Tuscany was missing. We chose this due to our budget and Harris worked with us extensively to pick the perfect menu and stay within our budget.

Quality of Experience
Food
Guides, Drivers and Staff
Pompeii and Herculaneum Tour
Pompeii and Herculaneum Tour
Italy

We had a private tour which I highly recommend. He was able to take us to places that weren’t overly populated within Pompeii and he was very knowledgeable about both cities we visited.

Quality of Experience
Guides, Drivers and Staff
Giuseppe was a wonderful guide for the day.
Transport
Amalfi Coast Boat Tour From Sorrento
Amalfi Coast Boat Tour From Sorrento
Sorrento

This was our favorite day of the trip. We loved the boat ride and being able to swim from the boat! The atmosphere was perfect from the views, to the music on board, to the free flowing Prosecco!

Quality of Experience
Guides, Drivers and Staff
Transport
We walked out of our building and could see the spot where we boarded our boat in the marina.
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 12, 2022

Dear Whitney,

First of all I want to thank you for all of your kind words. As a team, we are trying our best to give a smoothless experience to all of our travelers. It was really nice working with you and I hope that in the future we are going to work againt together and organize another beautiful experience in other parts of Italy or in Greece.

I wish you all the best!

Kind regards,
Harris

Wonderful tour of Italy.
Italy | May 7 - May 20, 2022

D
Dave D.
Seattle, WA | Reviewed on May 27, 2022
We had a wonderful tour of Italy. From the start Fabio was responsive, informative, and easy to work with. He helped plan an itinerary that allowed us to visit multiple destinations without feeling like we were rushing from one place to another. He also helped arrange tours and activities for all the members of our party from our youngest (10), to our two teenagers (14), and my wife and I. There was something for everyone and enough time left over for us to do some exploring on our own. ... Read more

We had a wonderful tour of Italy. From the start Fabio was responsive, informative, and easy to work with. He helped plan an itinerary that allowed us to visit multiple destinations without feeling like we were rushing from one place to another. He also helped arrange tours and activities for all the members of our party from our youngest (10), to our two teenagers (14), and my wife and I. There was something for everyone and enough time left over for us to do some exploring on our own. Our concierge, Barbara, and local guides were all top notch (professional, informative, and fun). Overall a wonderful experience, with great memories.

Hotel Review
Bonvecchiati Palace
Venice

This was our first hotel in our first stop on a four city tour. The hotel was clean and quiet, the staff was friendly and attentive, and the breakfast was one of our favorites on the trip. And the location was super convenient.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 15, 2022

Ciao Dave,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and also that you liked our activities and tours. We look forward to welcoming you again to our country to discover some new fascinating areas in the future All the best, Fabio

Our trip was really amazing and largely becau...
Italy | May 1 - May 25, 2022

Carol
Carol A.
Casas Adobes, AZ | Reviewed on May 27, 2022
Our trip was really amazing and largely because of the Kimkim services. The planning was perfect for us. Hotels were small and unique and so focused on customer service; planned tours and programs were excellent, perfectly matched for us; the transport to and from airports, trains and hotels was just the best. Everything hassle free. We will definitely use kimkim for planning our next trip. Read more

Our trip was really amazing and largely because of the Kimkim services. The planning was perfect for us. Hotels were small and unique and so focused on customer service; planned tours and programs were excellent, perfectly matched for us; the transport to and from airports, trains and hotels was just the best. Everything hassle free. We will definitely use kimkim for planning our next trip.

Hotel Review
Milu Hotel
Florence

Modern, convenient to museums and the heart of Florence, friendly staff, wonderful breakfast. All excellent.

Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Jun 28, 2022

Dear, Carol and Virgil!

Thank you so much for your 5-star rating. I value your opinion and it means a lot to me and the Travel12 Team to read your impression of the places you visited and the experiences you had. It was really wonderful to welcome you and introduce you to some of our beloved destinations in Italy. It was a pleasure to work with you and I would love to organize another wonderful trip for you in the near future to different destinations in Italy or even Greece!

Take care!
Ina

Italy trip success
Italy | May 13 - May 23, 2022

A
Amy B.
Reno, NV | Reviewed on May 27, 2022
We were pleased with the accommodations and tours suggested for our trip. The hotel locations were great, and the tour guides professional, helpful, knowledgeable, and fun. Our specialist was a wonderful lifeline as we navigated our international travel, available 24/7 and responsive whenever we encountered a challenge. It was wonderful peace of mind to know Andrijana was there for us. Read more

We were pleased with the accommodations and tours suggested for our trip. The hotel locations were great, and the tour guides professional, helpful, knowledgeable, and fun. Our specialist was a wonderful lifeline as we navigated our international travel, available 24/7 and responsive whenever we encountered a challenge. It was wonderful peace of mind to know Andrijana was there for us.

Hotel Review
Palace Hotel Lake Como
Como

Our favorite on our northern Italy trip. Beautiful, spacious room. Amazing view. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Milano Fashion Tour
Milano Fashion Tour
Milan

Our guide was gracious and knowledgeable. She helped with our shopping and lunch ideas. It was a beautiful tour, a high point of our trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Sigurta Park Bike Rental & Picnic
Sigurta Park Bike Rental & Picnic
Italy

Our guide was knowledgeable and fun. What a wonderful way to experience the area. The bikes were high quality. The picnic was lovely, great food. Highly recommend tours with Fabio.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Andrijana Kovacevic

KimKim did a fabulous job for my sister and m...
Italy | May 13 - May 23, 2022

N
Nancy D.
Golden City, MO | Reviewed on May 26, 2022
KimKim did a fabulous job for my sister and me on our Italian Lake Country trip. They arranged everything within the price range we gave them and were with us every step of the way including when we missed our train exit!!! Any time we had a question or issue along the way we received an immediate response and help - I felt we were in very safe and knowledgeble hands.
Highlights were our fashion tour in Milan, our stay in Sirmione which included a fabulous bike trip with Fabio. ...
Read more

KimKim did a fabulous job for my sister and me on our Italian Lake Country trip. They arranged everything within the price range we gave them and were with us every step of the way including when we missed our train exit!!! Any time we had a question or issue along the way we received an immediate response and help - I felt we were in very safe and knowledgeble hands.
Highlights were our fashion tour in Milan, our stay in Sirmione which included a fabulous bike trip with Fabio.

Thanks KimKim for a wonderful trip!

Nancy Douglas

Hotel Review
Olivi Thermae & Natural Spa
Sirmione

I loved everything about this hotel. The only problem was the bed and pillows were just a bit too hard. The spa experience was great and location was perfect. I loved being able to stroll down to the village in five minutes and then get out of the fray on top of the hill with a gorgeous view. I especially loved their big dog that hung out at the entrance to greet you!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Spa pool and hotel grounds.
Activity Review
Sigurta Park Bike Rental & Picnic
Sigurta Park Bike Rental & Picnic
Italy

Fabio was fantastic! He was very patient with me as I am not an avid bike rider. He was very knowledgeable about the region and just a fun person to be around.

Quality of Experience
Food
The picnic at the park was wonderful.
Guides, Drivers and Staff
Transport
Local specialist: Andrijana Kovacevic

A vacation like no other
Italy | May 11 - May 20, 2022

Nisah
Nisah M.
Peachtree Corners, GA | Reviewed on May 22, 2022
Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions. Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local... Read more

Our experience with kimkim has once again been nothing but the best. The ability to customize an itinerary to my specific desires is the best part of this service. Once we told Fabio what our interests are and the type of vacation we wanted to experience, Fabio gave us excellent choices and suggestions.

Since we are very into experiencing culture through food, we set up a food tour in Sorrento. Now, this food tour was not like ones we have experience before- where you go to local restaurants and sample traditional foods. This food tour started on a cheese farm, traveled to a family owned pizza shop where we made our own pizzas, and ended on a lemon farm! It was one of my most memorable days. We learned so much, about the way of the people and how it shaped the food/culture. I highly recommend this tour for those who really want to explore an authentic side of Italy.

Another favorite day was the trip to Ischia to experience a day at the hot springs. We choose to go to the water park Negombo. This park was most breathtaking- the natural beauty of the island was kept intact, well manicured, and the pools were all full of different features. I would recommend a day here to anyone looking to unwind.

We really enjoyed our hiking guide from our Path of Gods hike. It really is a wonderful experience to get to know the history from a local. He was very informative and able to open our eyes to things we would have never known about along that hike.

We loved each hotel that Fabio picked for us. It was only until we stayed at each hotel and experienced the city highlights that we could fully appreciate the optimal locations picked out for us! Thank you for that. Our favorite hotel was Hotel Corallo- the costal views were unbeatable.

Every driver was very punctual, professional, and friendly. A very special thank you to the driver who picked us up on May 13 from the Naples train station to our hotel, (we apologize, we cannot remember their name), they were with Ms. Deborah and while we were reviewing our itinerary details for future drop off/pick ups and excursions, he was very attentative to details and helped point out small tips for us.

It was great having a personal concierge in Italy, having Mrs. Daniela help us through any details that we were unsure of was very reassuring. Her availability and ability to help us at any time was greatly appreciated.

We cannot wait to plan another trip with kimkim! We don’t know where and we don’t know when, but we do know that it will be amazing.

Hotel Reviews
Hotel Corallo
Sorrento

Staff were very friendly and helpful The hotel was very clean, the costal views were unbeatable Even the breakfast buffet was really good, lots of options and very tasty

Authenticity & Character
Location
Staff
Cleanliness & Comfort
47 Boutique Hotel
Rome

Great location to experience so much in Rome, the location makes a lot of highlights walkable. The rooms are very modern and the inside garden/patio is adorable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lemon Grove- Mozzarella Farm in Sorrento area
Lemon Grove- Mozzarella Farm in Sorrento area
Italy

I loved every part of this food tour. The hosts were so charming, so genuine, and fun to be around. Learning about the cheese farm was most enjoyable, and of course eating the best cheese I have ever had was an amazing experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Pasta Making Class in Rome ( group tour)
Pasta Making Class in Rome ( group tour)
Rome

Our chef that walked us through how to make traditional pasta was great! Talking about food and tips/tricks in the kitchen was a great experience. She was very patient and helpful. Of course, the best part of this is eating the food that you made!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Jun 15, 2022

Ciao Nisah,
On behalf of everyone, I wanted to thank you for this fantastic review and for having traveled with us. We are very happy our services met your expectations, especially the service of the Concierge who is a great plus and you liked our activities and tours especially the food tour in Sorrento which is a very nice culinary experience I am also happy you liked out hiking guide we strive to provide the best of the best for our travelers. We look forward to welcoming you again to our country to discover some new fascinating areas in the future.
All the best,
Fabio

Our wonderful 8 days in Italy
Italy | May 14 - May 21, 2022

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Pavithra R.
Newport News, VA | Reviewed on May 22, 2022
My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking. Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now...
Read more

My husband and I had a wonderful 8 day tour of Italy. We had excellent communication with our local specialists Barbara during the entire length of the trip. Sonia was extremely helpful in providing various trip options and helping us customize the trip to our liking.

Thank you for making each day a highlight and memorable part of our trip. We especially loved hiking up to Lagazuoi, Col de Bos and Tofana di Rozes in Cortina d’Ampezzo . Our local guide
Chiara was exceptional and we now have a great understanding of the history behind the Dolomites that we hiked to.

We had high expectations for Chianti - the Tuscany trip, but the actual sights and experience exceeded them! Local expert Jessica was extremely helpful and friendly to have shown us the best of the countryside. We can’t wait to try what we learned in the cooking class!

The Kimkim specialists Sonia and Barbara helped us through some last minute changes in our plans and quickly changed our train reservations, pick up options and guided us on obtaining a covid test prior to leaving.

Overall, we would highly recommend both Italy and the Kimkim team. We are definitely planning to come back!

Hotel Review
HOTEL de LEN
Cortina d'Ampezzo BL

Fantastic service, picturesque location, and comfortable stay with the latest in Scandinavian design! We thoroughly enjoyed our stay at this hotel, especially the luxurious spa experience with Dolomites in the foreground! The staff was especially courteous and ensured our stay was taken care of in every way.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Private guided hiking: the stunning Tre Cime di Lavaredo loop in the Dolomites
Private guided hiking: the stunning Tre Cime di Lavaredo loop in the Dolomites
Italy
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 24, 2022

Ciao Pavithra and Sathish. It was a pleasure planning your trip and I am glad you had a great time in Italy. Wish you all the best.

A Trip That Lived Up To the Expectations & More!!!!
Italy | Apr 27 - May 10, 2022

R
Richard S.
Highlands Ranch, CO | Reviewed on May 17, 2022
Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at... Read more

Planning a trip of a lifetime is never easy, expectations are high!   Deciding to partner with KimKim was a bit of a gamble, we hadn't worked with KimKim in the past...or even heard of them.  They delivered, specifically Alessandro delivered for us.   It all started in Rome and visiting the many sites.   Alessandro orchestrated drivers and guides that made the experience unforgettable.   Then onto one of the most picturesque locations in Italy...if not the world, the Amalfi coast, staying at the Hotel Le Agavi was perfect.   The guided tours, hiking the coast and dinners on the beach capped with a boat small group tour of Capri was just perfect.  Finally a small group cooking class overlooking the town of Sorrento was an excellent way to recover from all the hiking and tours.  Onto Umbria and Tuscany regions,  the magnificent views, wine tasting and visiting the areas of Citta della Pieve and Montepulciano were fascinating .   Our stay at Borgo Dei Conti Resort Relais Chateaux was incedible. Ending with a great stay in Firenze visiting San Gimignano capped off a trip of a lifetime!!   Thanks  Alessandro for pulling this all together and making this trip a perfect memory!! 

Hotel Reviews
Borgo Dei Conti Resort Relais & Chateaux
Perugia

A perfect location to get away! Excellent service a quiet and relaxing atmophere.

Authenticity & Character
Location
out in the country side, beautiful country.
Staff
Excellent xervice, attention to details.
Cleanliness & Comfort
it was perfect!
47 Boutique Hotel
Rome

great location in the center of Rome

Location
center of Rome
Staff
Cleanliness & Comfort
Activity Reviews
LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE
LAZIO: VATICAN MUSEUMS AND SISTINE CHAPEL 3-HOUR WALKING TOUR WITH A PRIVATE GUIDE
Rome
CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER
CAMPANIA: HALF-DAY AMALFI COAST SCENIC TOUR WITH A PRIVATE DRIVER
Positano

The guide was very engaging, friendly and new the area well. All the special spots and even made recommendations to "bet the crowds"

Quality of Experience
Guides, Drivers and Staff
CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT
CAMPANIA: SORRENTO COAST & CAPRI SMALL GROUP TOUR BY BOAT
Positano

the boat/guide company was excellent. the small group made it very enjoyable

Quality of Experience
Transport
Local specialist: Alessandro Bellaguardia
Alessandro
Alessandro Bellaguardia
Local specialist in Italy | Replied on May 17, 2022

Ciao Richard, Ciao Ellen,
thank you so much for your kind review!

It was a great pleasure to work with you on the organization of your trip to Italy.
Thank you for choosing us!

A BIG HUG from Italy!

Alessandro

Thank you Andrea!!
Italy | May 7 - May 15, 2022

M
Maddie H.
Manhattan, NY | Reviewed on May 16, 2022
We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places. We absolutely recommend Andrea and any (or all) of the places we went in... Read more

We LOVED our trip to Italy planned by Andrea! Our travel was seamless and well thought out, and our activities were perfectly aligned with our requests. Andrea was so helpful and responsive to our endless questions, and we really appreciated how quickly he replied. Our favorite things had to be the wonderful Podere Brizio in Tuscany, or the wine tasting near San Gimignano. They were such peaceful and lovely places.

We absolutely recommend Andrea and any (or all) of the places we went in Italy!

Hotel Review
Podere Brizio
Montalcino

Podere Brizio is a peaceful and wonderful place to stay near Montalcino. We loved everything about it and can't recommend it enough.

Tips for future travelers

No, just enjoy!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 16, 2022

Thank you very much Maddie! We are extremely happy you a had a great time in Italy.
We love travelling and we love hunting for unique places that we can share with travelers from around the world.
All the best and ... a presto.

A great trip to Itlay
Italy | Apr 28 - May 7, 2022

P
Patti B.
Sarasota, FL | Reviewed on May 15, 2022
Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast....
Read more

Allesia was basically in charge of us for the entire trip even when she would turn us over to local guides. She was beyond amazing, we were taken care of from arrival in Venice to departure in
Rome. She kept in touch with us every evening no matter where we were. The information she shared with us was very good, especially since we have been in Venice a few times before.
The hotel in Venice was superb, Al Reali, a charming and comfortable hotel, well located with an impressive breakfast. Staff very welcoming and friendly.
On to the Amalfi Coast. The hotel Corallo was okay, staff was very good, breakfast was very good ,views were stunning. It is a very attractive hotel, but lacking certain amenities, like a coffee maker, readily available ice, make-up mirror. led to believe that hourly transit to the town was provided, and it was not that often. We also had an issue with noise from the lobby and a bathroom door that was difficult to open.. All of these issues were somewhat handled by the manager, but the issue with the door handle was never really fixed.
However we were lucky enough to have a wonderful driver,
carmine. We kept him for 3 days.
It was a pleasant stay but I would not go back there.

On to Rome. Perfection. HotelMartis Palace location was ideal. Hotel completely charming and the staff most accommodating. We would definitely go back there and recommend it to everyone. Great breakfast also. Lovely rooftop lounge overlooking the entire skyline. Louisa was a lovely guide for Rome . completely knowledgeable and very flexible to our schedule.

The trip was a great success thanks to Kimkim

Hotel Review
Ai Reali Hotel Venice
Venice
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on May 20, 2022
Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for...
Read more

Ciao Patti,
Thank you very much for your beautiful words, I am very happy you had a great time here in Italy and we were able to meet your expectations,
I am so glad you liked our concierge service and that Alessia was a great help for you and you did not have to worry about anything.
I am also happy you liked our hotel choices and thanks for highlighting the issue in Sorrento I've already highlighted this to the hotel and suggested to provide for a coffee maker and a make-up mirror for future guests.
I look forward to helping you plan your next trip to Italy and discover different areas.
Ciao
Fabio

Booking was effortless, Harris listened to wh...
Italy | Apr 24 - May 2, 2022

L
Lynn L.
Canada | Reviewed on May 14, 2022
Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very... Read more

Booking was effortless, Harris listened to what we wanted and delivered an amazing experience. Of course, there are always things to improve on. Loved the small group tours in Rome, more of an experience when you can interact with the tour guide. The Musto B&B in Naples was lovely however, no elevator access and 3 flights of stairs (although they claim it is the 1st floor???) A bit much when hauling heavy suitcases! The tour of Pompeii was fantastic as we had our own guide, very knowledgeable! We also enjoyed the Vesuvius wine tasting and lunch! Unfortunately our driver did not know he was also to take us to the crater and instead drive us straight to Sorrento. Loved Sorrento and the boat tours! Again the small boat tours were perfect and definitely the way to go! The location in Sorrento was perfect although we did not need an apartment. Fortunately we had a free day and were able to reschedule the trip to Mount Vesuvius. Thank you for that! We could have saved some travel time taking the train from Naples to Rome for departing rather than driving all the way to Solerno. Not sure why that was recommended? Just a suggestion for the future. It was a great trip with amazing experiences!! Thank you Harris!

Hotel Reviews
Aenea Superior Inn
Rome

This hotel is great when you don’t spend any time in the room. Too much bread for breakfast everyday! It is actually a condo building with the “Hotel” occupying some space. Interesting concept.

Authenticity & Character
Needs work
Location
We could walk everywhere.
Staff
Gave tips at check-on on what to see, very helpful.
Cleanliness & Comfort
Good for the time we spent there
Musto B&B
Naples

The room and staff are lovely. The ground floor is rough and unfinished. There is an elevator, but it does not stop on the 1st floor which is where the B&B is. Three flights of stairs to the 1st floor! Not great with heavy suitcases and no one to assist. We did have help on the day we left though.

Tips for future travelers

Travel light.

Authenticity & Character
Ground floor and elevator access
Location
Easy to walk everywhere.
Staff
Very friendly
Cleanliness & Comfort
Room was comfortable.
Marina Piccola 73
Sorrento

Loved the location, actually did not need an apartment. It was noisy on that side of the building with traffic. Hard to locate reception as just a door and the Hotel name is nowhere to be found.

Authenticity & Character
The tower where the restaurant is lovely with an amazing view!
Location
Right on the Marina with little shops and restaurants handy. Easy walk to town centre.
Staff
They were all wonderful!
Cleanliness & Comfort
Very clean and had everything we needed.
Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome

Small group was perfect!!

Quality of Experience
Very knowledgeable
Guides, Drivers and Staff
Guide only as walked to Collosseum
Transport
N/A
Vatican Guided Tour
Vatican Guided Tour
Rome

Small group was appreciated

Quality of Experience
Amazing!
Guides, Drivers and Staff
Driver was late but we arrived in time.
Transport
Cars clean and driver’s dressed well and know the area
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on May 15, 2022

Hello Lynn,

Thank you very much for taking some time to write a review!

We really appreciate your feedback about this trip and we will try as a team to be better and better every day. I hope that you had a great time in Italy and you enjoyed your trip. We trying our best for your best services so you could take the best memories with you. I will be glad to build together an other trip to Italy or Greece in the future!

Best wishes,
Harris