Kimkim Trip Reviews for Morocco

4.9
Based on 1,130 ratings
Read 1,130 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Thank you, Hakim! We really enjoyed our adventure in Morocco! ...
Morocco | Dec 3 - Dec 16, 2023

T
Trudy L.
Hillsboro, OR | Reviewed on Dec 23, 2023
We really enjoyed our adventure in Morocco! Hakim, who coordinated our 2-week tour, was a joy to work with! He was so patient, kind, and professional! We also loved our driver Mohammed, which really made our 2-week travels with him a highlight in and of itself! He really looked out for us and listened to our needs. Our group is pretty active and driving from one place to another for hours (3- to 6- hours, depending on our destinations from one point to the next--we covered A LOT of ground)... Read more

We really enjoyed our adventure in Morocco! Hakim, who coordinated our 2-week tour, was a joy to work with! He was so patient, kind, and professional! We also loved our driver Mohammed, which really made our 2-week travels with him a highlight in and of itself! He really looked out for us and listened to our needs. Our group is pretty active and driving from one place to another for hours (3- to 6- hours, depending on our destinations from one point to the next--we covered A LOT of ground) was hard for us to sit in the van all that time. Mohammed accommodated for our needs to break up the trip with some stops for walking, multiple bathroom breaks, etc.) Also, when we got a tad tired of heavy lunches en route to our destinations, he happily complied with our request for us to pick up picnic food and items at local supermarkets, so that we can have lunch picnic stops! We LOVED that!

On the whole we we pleased with the majority of the local tour guides in the cities, villages we visited. The tour guide we had in Fez, our group found, was our least favorite as he wasn't good at listening to our needs and schedule as the others.
Our highlights were:
-Chefchaouen, the Blue City, as it's very scenic and easy to get around. Our lodging at Dar Jasmine there was lovely! (Note: the location is not for the cumbered walker because to get to the lobby entrance and rooms, you have to climb 165 steps!)
- Our local souk to learn about the ingredients for making Tagine and our cooking class in Fez hosted was a huge highlight for us all!
- Miknes, as Rashid was a very knowledgeable guide there. A spacious city/town that was a welcome respite from the hubbub of Fez
- The Sahara Desert...loved the sunset camel ride and the luxury tent accommodations and food were wonderful
- In Marrakech, sampling food and winding streets, stalls & historic buildings in the Medina with our food tour guide Hanyn was fantastic!

Activity Review
Guided Tour in Fes
Guided Tour in Fes
Fes

Of all the tour guides we had for our 2-week Moroccan tour, our group found the local guide in Fes to be disappointing. He informed us that he's been giving Fes tours for over 20 years, and that was apparent, as he seemed to be on auto-pilot, and wasn't sensitive to our group's schedule and interests. We felt like we were rushing through areas that were of particular interest to us, but not so much to him. His jokes/humor rubbed the female members of the group the wrong way,

Quality of Experience
We loved working with Hakim, who coordinated our tour, and also our driver Mohamed!
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 25, 2023
Dear Trudy, Thank you so much for leaving a wonderful review on your recent trip to Morocco. It warms my heart to read about your wonderful experience during your 2-week adventure in my country. I am thrilled to hear that Mohammed played a pivotal role in making your journey even more memorable. Mohammed truly embodies the spirit of our commitment to exceptional service, and I will make sure to pass on your kind words to him. It is heartening to know that our coordination and... Read more

Dear Trudy,

Thank you so much for leaving a wonderful review on your recent trip to Morocco.

It warms my heart to read about your wonderful experience during your 2-week adventure in my country. I am thrilled to hear that Mohammed played a pivotal role in making your journey even more memorable.

Mohammed truly embodies the spirit of our commitment to exceptional service, and I will make sure to pass on your kind words to him. It is heartening to know that our coordination and professionalism contributed to the success of your trip. We understand that long drives can be challenging, and I'm pleased that Mohammed's thoughtful approach to breaks and flexibility in catering to your preferences made the journey more enjoyable.

Your detailed account of the highlights and favorite moments paints a vivid picture of the rich experiences you had. The Blue City, Chefchaouen, sounds enchanting, and I'm delighted to hear that Dar Jasmine provided a lovely stay. The cooking class in Fez and the Sahara Desert adventure, complete with a sunset camel ride and luxurious tent accommodations, seem to have left lasting impressions.

I appreciate your honest feedback regarding the local guides, and I assure you that we will take steps to ensure better alignment with our travelers' expectations in the future.

Your enthusiasm for the food tour in Marrakech and the insights gained during the visit to Meknes are truly gratifying. It's our goal to provide authentic and immersive experiences, and I'm thrilled that these moments resonated with you.

Once again, thank you for choosing us to be part of your Moroccan adventure. It was a pleasure serving you, and we look forward to welcoming you back for more unforgettable journeys.

Best,
Hakim

Totally Immersed into Morocco
Morocco | Dec 1 - Dec 10, 2023

S
S V.
Aurora, IL | Reviewed on Dec 22, 2023
This was our 2nd trip booked with KimKim. We expected the best experience and we indeed received it. Samir, our driver provided exceptional service taking us safely and showing planned stops as we traveled through the county. We were never rushed from our sightseeing excursions. He cleaned the car daily and smelled good. The car was very comfortable.
Said and Hamza - the travel agent checked often to ensure that things were going well and addressed if any items needed to be. All the...
Read more

This was our 2nd trip booked with KimKim. We expected the best experience and we indeed received it. Samir, our driver provided exceptional service taking us safely and showing planned stops as we traveled through the county. We were never rushed from our sightseeing excursions. He cleaned the car daily and smelled good. The car was very comfortable.
Said and Hamza - the travel agent checked often to ensure that things were going well and addressed if any items needed to be. All the local guides were very knowledgeable and pleasant, Learned a lot about history. Overall, it was a fantastic trip and everything went as planned. I highly recommend Kimkim and its local affiliated travel in Morocco.

Thank you for making our trip one of a kind - Hamza, Said, and Samir.

Hotel Reviews
Dar Jasmine
Chefchaouen

Location Location Location!!!!!!

Authenticity & Character
Location
lyon have to go to see it, the view of city is amazing
Staff
got a snack for us in the middle of night
Cleanliness & Comfort
excellent shape and clean
Riad Kalaa 2
Rabat

Great Riad tucked in the middle of Old City, great friendly staff, clean and Enjoyed our stay — Comments for improvement Water in shower drained slower than it expected

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

What an amazing experience this was. we met the best friendly staff and the best food we had there. Totally awesome camp. Now have become the desert 🏜️ blue .

Authenticity & Character
best people, food and luxury camp, hot water yes hot water- secluded from the rest of the camp site
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

This Riad old city and the 2st mpression we got was the smell coming from outside. Overly decorated, renovated but small bathroom and old to our liking. The breakfast was good but host wasn’t that friendly. We didn’t enjoy our stay there much.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Elegancia Riad Boutique & SPA
Marrakech

Riad tucked into old city. great Riad to stay, the breakfast was very good. Has swimming pool and hot tub. Great helpful friendly staff. Enjoyed our stay there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Trails of Connection: Trekking through Berber Villages and Immersing in Local Hospitality
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Discover the Joy of Sandboarding in Morocco's Magnificent Erg Chebbi
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unleash Your Creativity: Pottery and Mosaic Workshop
Unleash Your Creativity: Pottery and Mosaic Workshop
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Casablanca Airport to Rabat via Casablanca City
Casablanca Airport to Rabat via Casablanca City
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Royal Palaces to Ancient Ruins: A Guided Exploration
From Royal Palaces to Ancient Ruins: A Guided Exploration
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
The Path of Beauty: Southern Kasbahs to Marrakech via the Majestic Atlas Mountains
Morocco
Quality of Experience
look
Guides, Drivers and Staff
Transport
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Jan 31, 2024
Dear S, Thank you so much for taking the time to share your wonderful experience with us! It warms our hearts to know that your second trip with KimKim exceeded your expectations. Samir, your driver, sounds like a gem, ensuring your safety and comfort while adding a touch of cleanliness and pleasant fragrance to your journey. It's fantastic to hear that you were able to explore at your own pace without feeling rushed during sightseeing excursions. We're delighted that Said, our dedicated... Read more

Dear S,

Thank you so much for taking the time to share your wonderful experience with us! It warms our hearts to know that your second trip with KimKim exceeded your expectations. Samir, your driver, sounds like a gem, ensuring your safety and comfort while adding a touch of cleanliness and pleasant fragrance to your journey. It's fantastic to hear that you were able to explore at your own pace without feeling rushed during sightseeing excursions.

We're delighted that Said, our dedicated travel agent, was proactive in checking on your well-being and promptly addressing any concerns. Knowing that our local guides contributed to your enriching experience by sharing their knowledge about the history and making the trip enjoyable is truly rewarding.

Your comments and suggestions are highly appreciated as they help us continuously improve our services. We sincerely apologize for any inconveniences you faced during your stay and appreciate your constructive feedback. We will certainly address the issues you've raised.

Your recommendation means the world to us, and we're ecstatic to have been a part of creating those unique memories for you. Here's to more unforgettable adventures together in the future!

Warmly,
Hamza

Everything Fell Into Place for a Great Vacation
Morocco | Dec 3 - Dec 16, 2023

Brad
Brad L.
Hillsboro, OR | Reviewed on Dec 20, 2023
Our two week tour was very well planned and each location exceeded our expectations. It is hard to site one location over another so I would have to say we enjoyed them all. Our tour guides provided great insights about the history and culture of the area. What made our tour even more enjoyable was our wonderful driver Mohammad. He was very kind and thoughtful the entire trip and provided insights to each region we traveled through. Our accommodations were better than expected. We... Read more

Our two week tour was very well planned and each location exceeded our expectations. It is hard to site one location over another so I would have to say we enjoyed them all. Our tour guides provided great insights about the history and culture of the area. What made our tour even more enjoyable was our wonderful driver Mohammad. He was very kind and thoughtful the entire trip and provided insights to each region we traveled through.

Our accommodations were better than expected. We really enjoyed each location we stayed in. Riad El Yacout in Fez and Dar Jasmine in Chefchaouen were a delight to stay at. Our desert experience in the Sahara was memorable and we had wished we would have stayed two nights just take it all in. Sitting by a fire, talking with our hosts, gazing up at the star lite sky was something you don't do every day.

Traveling to Morocco gave me a new insight to the culture, the people and the history that I would not have gained had I not visited. It truly is an unique destination not to be missed. We felt that two weeks is the right amount of time to stay for our first visit. If we would have had a few more days I would have like to spend some time on the Atlantic coast and enjoy the beach. Maybe next time. Thank you for the trip.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Dec 20, 2023
Hi Brad, Thank you so much for your precious feedback! I'm thrilled to hear that you had such a wonderful experience during your two-week tour of Morocco! It's fantastic that each location exceeded your expectations and that you enjoyed the rich history and culture presented by our tour guides. I'm particularly pleased to hear that Mohammad, your driver, added to the enjoyment of your trip. Our team takes great pride in providing not just a journey, but a memorable experience, and it... Read more

Hi Brad,

Thank you so much for your precious feedback!

I'm thrilled to hear that you had such a wonderful experience during your two-week tour of Morocco! It's fantastic that each location exceeded your expectations and that you enjoyed the rich history and culture presented by our tour guides.

I'm particularly pleased to hear that Mohammad, your driver, added to the enjoyment of your trip. Our team takes great pride in providing not just a journey, but a memorable experience, and it sounds like Mohammad's kindness and insights played a significant role.

Your positive feedback on the accommodations, especially at Riad El Yacout in Fez and Dar Jasmine in Chefchaouen, is much appreciated. I'm glad that your desert experience in the Sahara left a lasting impression. It's indeed a unique and magical place, and sitting by the fire under the star-lit sky is an unforgettable experience.

I'm also delighted to hear that your visit to Morocco provided you with new insights into the culture, people, and history of the region. We aim to create immersive and enriching experiences for our travelers, and your feedback indicates that we've achieved that.

I understand your desire to explore the Atlantic coast, and I hope there will be a next time for you to delve into that part of Morocco's beauty. Whenever you decide to return, we'll be more than happy to assist you in planning another incredible journey.

Thank you for choosing our services, and I'm glad we could contribute to making your trip to Morocco a memorable one.

Best,
Hakim

Morroco, a beautiful country with bountiful sun, wonderful landscapes, great food and warm people.
Morocco | Dec 6 - Dec 18, 2023

A
Amit C.
India | Reviewed on Dec 17, 2023
First of all, our holiday in Morocco has been an amazing experience. The country has so much to offer - beautiful and varied landscapes, great weather in December, delicious food and very warm people. I believe the govt has not marketed the country enough and more Indians should look at Morocco instead of the very crowded and touristy European cities.
Our trip was made special by Abdel and his team who put together a great itinerary, booked wonderful hotels and paired us with great guides...
Read more

First of all, our holiday in Morocco has been an amazing experience. The country has so much to offer - beautiful and varied landscapes, great weather in December, delicious food and very warm people. I believe the govt has not marketed the country enough and more Indians should look at Morocco instead of the very crowded and touristy European cities.
Our trip was made special by Abdel and his team who put together a great itinerary, booked wonderful hotels and paired us with great guides at all the relevant places. Not only that, Abdel and his colleague Said were available promptly through the entire trip wherever we needed any assistance or clarification. They also graciously added a couple of extra dinners which were not a part of the original plan.
I want to specifically call out our tour guides, Hafid in Fez who was a walking encyclopaedia about the city, Hamid at Merzouga who in his quite way made sure we experience all that the desert had to offer, Mohammed in Dades valley who talked and walked us through the wonderful canyons and Hanan who gave us a detailed tour of the Marrakesh Medina.
Lastly and importantly, our sincere thanks to Faissel, our driver and our guide through the entire trip. He gave us great insights into Moroccan life, helped us navigate the country and ensured we made the best of the 12 days we spent in Morocco.
We hope to come back again some day.

Hotel Reviews
Sofitel Casablanca Tour Blanche
Casablanca

Good hotel, apt for a short visit

Dar Lys - Luxury Riad & Spa
Fes

Good location with great amenities and spa. Basic Rooms are small and breakfast can be better

Lina Ryad & Spa
Chefchaouen

Great hotel in the heart of Medina. Best way to explore Chefchouen.

Desert Luxury Camp Erg Chebbi
Merzouga

Amazing place to experience the desert, Great location, away from the hustle and bustle. Beautiful views of sunrise and sunset. Very hospitable staff.

Auberge Chez Pierre
Boumalne Dades

Beautifully located property to experience Dades valley. Very hospitable staff. Their 5 course dinner is amazing.

La Maison Arabe Hotel
Marrakech

Beautiful property, well located close to the bustling city centre. Very hospitable team, they go out of the way to make your stay comfortable. Great breakfast. very good spa,

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Dec 17, 2023
Hi Amit, Thank you immensely for taking the time to share your extraordinary experience during your holiday in Morocco. It's incredibly heartening to hear that your time in our country was filled with such positivity and unforgettable moments. Your observations about Morocco's diverse landscapes, delightful cuisine, favorable December weather, and the warmth of its people resonate deeply with what we aim to offer our visitors. We agree that Morocco holds immense beauty and cultural richness... Read more

Hi Amit,

Thank you immensely for taking the time to share your extraordinary experience during your holiday in Morocco. It's incredibly heartening to hear that your time in our country was filled with such positivity and unforgettable moments.

Your observations about Morocco's diverse landscapes, delightful cuisine, favorable December weather, and the warmth of its people resonate deeply with what we aim to offer our visitors. We agree that Morocco holds immense beauty and cultural richness that often remains underappreciated in comparison to more heavily marketed tourist destinations.

We're delighted that our team was instrumental in curating an exceptional itinerary for your journey. Their dedication to ensuring your comfort, arranging top-tier accommodations, and providing knowledgeable guides truly made your trip memorable. It's commendable how they went above and beyond, offering additional experiences beyond the planned itinerary.

Your mention of specific tour guides – Hafid, Hamid, Mohammed, and Hanan – highlights the depth of knowledge and passion our guides have for showcasing their respective regions. Their commitment to providing you with insightful tours and experiences truly enhances the overall travel experience.

Faissel, your driver and guide throughout the trip, seems to have left a profound impact on your journey. We're thrilled that he not only navigated the country expertly but also shared invaluable insights into Moroccan life, contributing significantly to your 12-day adventure.

Your desire to return to Morocco is the greatest compliment we could receive. We eagerly anticipate welcoming you back to explore more of our country's wonders and create further cherished memories.

Once again, thank you for choosing Morocco as your travel destination and for sharing your glowing feedback. Your words serve as inspiration for us to continue delivering exceptional experiences to all our visitors.

Warm regards,
Abdel

Best vacay
Morocco | Dec 8 - Dec 17, 2023

Sujata
Sujata N.
Newark, NJ | Reviewed on Dec 16, 2023
Karim our driver was very friendly and knowledgeable. Karim along with our tour guide Mohamed Hafid (fes) and Abdul( marakesh) helped us get a better understanding of the culture and history of Morocco. Our favourite part of the trip was the tiziri luxury camp. The owner Amed and team made sure that we were comfortable. Kudos to all the staff at the hotels/ riyads we stayed. Each and everyone provided quality service. We are very thankful to original travels / kimkim team for... Read more

Karim our driver was very friendly and knowledgeable. Karim along with our tour guide Mohamed Hafid (fes) and Abdul( marakesh) helped us get a better understanding of the culture and history of Morocco.

Our favourite part of the trip was the tiziri luxury camp. The owner Amed and team made sure that we were comfortable.

Kudos to all the staff at the hotels/ riyads we stayed. Each and everyone provided quality service.

We are very thankful to original travels / kimkim team for making our Morocco stay a memorable one. Thank you!

Hotel Reviews
Riad Fes Nass Zmane
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

The Tziri luxury camp was the highlight of our Morocco trip. The owner and staff were very friendly and helpful. They always ensured that their guests were not only comfortable but looking for feedback to improve their service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mövenpick Hotel Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 18, 2023
Hello Sujata, Reading your review was a highlight of our day! We're absolutely thrilled that Karim, Mohamed Hafid, Abdul, and the entire crew added that extra sparkle to your Moroccan journey. It's fantastic to hear that their expertise and friendliness made your cultural exploration even more meaningful. The Tiziri Luxury Camp sounds like it left a lasting impression on you, and I'm sure Ahmed and the team will be pleased to hear that their efforts to ensure your comfort were appreciated.... Read more

Hello Sujata,

Reading your review was a highlight of our day! We're absolutely thrilled that Karim, Mohamed Hafid, Abdul, and the entire crew added that extra sparkle to your Moroccan journey. It's fantastic to hear that their expertise and friendliness made your cultural exploration even more meaningful.

The Tiziri Luxury Camp sounds like it left a lasting impression on you, and I'm sure Ahmed and the team will be pleased to hear that their efforts to ensure your comfort were appreciated. It's also great to hear that the staff at the hotels and riads provided quality service throughout your stay.

We're overjoyed that you had such a positive experience, and we eagerly look forward to the opportunity to serve you again in the future, Inshallah!

Warm regards,
Hamza
Original Travels

Soufiane is the best Moroccan driver and guide one could ask for
Morocco | Dec 7 - Dec 15, 2023

Adrien
Adrien C.
Dallas, TX | Reviewed on Dec 14, 2023
Soufiane is the best driver and tour guide I have ever encountered. He is kind, supportive, caring, flexible and open. I had the most amazing Moroccan experience because of how fantastic Soufiane is. He listened to my objectives, we made a plan and he helped me see and do everything I wanted during my stay in this incredible country. Soufiane has in-depth knowledge of every place we visited—from Casablanca, Fes, Merzouga, Aït Ben Haddou to Marrakech. Every day Soufiane made sure I was... Read more

Soufiane is the best driver and tour guide I have ever encountered. He is kind, supportive, caring, flexible and open. I had the most amazing Moroccan experience because of how fantastic Soufiane is. He listened to my objectives, we made a plan and he helped me see and do everything I wanted during my stay in this incredible country. Soufiane has in-depth knowledge of every place we visited—from Casablanca, Fes, Merzouga, Aït Ben Haddou to Marrakech. Every day Soufiane made sure I was comfortable. He is a very careful driver as we traveled long days, he always made sure we would stop at places that piqued my interests and had helpful information about local places whether it was for food, drinks, scenic spots or best places to experience local cultures. I cannot emphasize how amazing my trip was due to Soufiane’s professionalism and character. I would not have had as a memorable trip to Morocco if Soufiane wasn’t my driver. I am so thankful to have experienced a new country and culture with him as my guide.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 14, 2023
Hi Adrien, Thank you very much for taking the time to share such a glowing review of your experience with Soufiane as your driver and tour guide during your visit to Morocco. We are thrilled to hear about the exceptional level of service and care that Soufiane provided, making your journey through our incredible country an unforgettable one. It's heartwarming to learn that Soufiane's qualities—his kindness, supportiveness, flexibility, and openness—contributed significantly to your... Read more

Hi Adrien,

Thank you very much for taking the time to share such a glowing review of your experience with Soufiane as your driver and tour guide during your visit to Morocco. We are thrilled to hear about the exceptional level of service and care that Soufiane provided, making your journey through our incredible country an unforgettable one.

It's heartwarming to learn that Soufiane's qualities—his kindness, supportiveness, flexibility, and openness—contributed significantly to your enjoyment and satisfaction throughout your trip. We take immense pride in our team members who go above and beyond to tailor each experience according to our guests' preferences and objectives. It's evident that Soufiane not only listened attentively to your desires but also crafted a personalized plan to ensure you experienced the best that Morocco has to offer.

His extensive knowledge of the various destinations you visited, whether it was Casablanca, Fes, Merzouga, Aït Ben Haddou, or Marrakech, speaks volumes about his dedication to providing an enriching and informative journey. We're delighted to hear that Soufiane's careful and safe driving, coupled with his knack for identifying places of interest and sharing valuable insights about local culture, added immense value to your trip.

Your words about Soufiane's professionalism and character truly resonate with us. We firmly believe that the right guide can make a world of difference in one's travel experience, and we're thrilled that Soufiane played such a pivotal role in making your time in Morocco so memorable.

Once again, thank you for entrusting us with your travel experience, and we sincerely hope to welcome you back for more enriching adventures in the future.

Warm regards,
Ali

We thoroughly enjoyed our trip to Morocco. ...
Morocco | Nov 8 - Nov 12, 2023

N
Naomi K.
Newark, NJ | Reviewed on Dec 12, 2023
We thoroughly enjoyed our trip to Morocco. Some things that could have been better: our guide was terrific, but it was impossible to hear him when we were driving. I sat right behind him and could not hear at all. My husband sat behind the passenger seat and heard a little. Not sure how that can be fixed - a microphone, maybe? The trip to the desert was great as was the stops along the way and the overnight in the desert- top notch, nothing I would change. On the return, we... Read more

We thoroughly enjoyed our trip to Morocco.

Some things that could have been better: our guide was terrific, but it was impossible to hear him when we were driving. I sat right behind him and could not hear at all. My husband sat behind the passenger seat and heard a little. Not sure how that can be fixed - a microphone, maybe?

The trip to the desert was great as was the stops along the way and the overnight in the desert- top notch, nothing I would change. On the return, we stopped at a kasbah that was closed due to the earthquake. There was no reason to stop there. We then spent the night in a hotel that was about 3 hours outside of Marrakesh. The hotel was in the middle of no where - you could not walk anywhere, so we were stuck in the hotel. The room was in the basement and the prepaid dinner was absolutely awful. The breakfast was fine and the owner was very pleasant. It was truly a wasted day. It would have been much better to drive the three additional hours and get back to Marrakesh later in the evening so we could have had a full day in Marrakesh on our last day in Morocco.

The city tour of Marrakesh was terrific and the Riad that was stayed in on our last night was lovely.

Overall a great experience but I would make some changes in the future.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Dec 31, 2023
Hi Naomi, We are delighted to hear that overall you enjoyed your trip to Morocco. I am sorry, though, to hear that you weren't happy with the accommodations near Ait Ben Haddou. We have already spoken to the manager there and will monitor closely if we use them again. We did plan that stop so that you wouldn't have two long driving days in a row (which was the preference of your travel companion), but we can understand why you may have preferred to go back to Marrakech instead. We also have... Read more

Hi Naomi,

We are delighted to hear that overall you enjoyed your trip to Morocco. I am sorry, though, to hear that you weren't happy with the accommodations near Ait Ben Haddou. We have already spoken to the manager there and will monitor closely if we use them again. We did plan that stop so that you wouldn't have two long driving days in a row (which was the preference of your travel companion), but we can understand why you may have preferred to go back to Marrakech instead. We also have passed on your feedback to your tour manager in order to improve our services.

Thanks for taking the time to write a review! I hope you had a great holiday season!
Sharon

Wonderful Moroccan Honeymoon
Morocco | Nov 18 - Dec 1, 2023

Evan
Evan S.
Carmel, IN | Reviewed on Dec 12, 2023
We had a wonderful honeymoon trip across Morocco where we spent 14 days across many cities and regions. My wife and I joked that we couldn’t handle seeing so many beautiful sights each day and agree that our itinerary was perfect for the trip we wanted. A great mix of relaxation, adventure, and appreciation of a culture different than our own. Our guide and driver throughout the trip was Said, and we couldn’t recommend him enough. He was very informative about all the locations we visited,... Read more

We had a wonderful honeymoon trip across Morocco where we spent 14 days across many cities and regions. My wife and I joked that we couldn’t handle seeing so many beautiful sights each day and agree that our itinerary was perfect for the trip we wanted. A great mix of relaxation, adventure, and appreciation of a culture different than our own. Our guide and driver throughout the trip was Said, and we couldn’t recommend him enough. He was very informative about all the locations we visited, made us feel safe and welcome, and went above and beyond to make sure we had a positive experience in Morocco. We came to Morocco as visitors but luckily after meeting Said, we left with a friend. Would absolutely recommend Kimkim, MOTB and Said to whoever is thinking about taking a trip to Morocco.

Hotel Reviews
Dar Chamaa
Ouarzazate
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Anfa Casablanca
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Absolutely stunning Riad, my wife and I greatly enjoyed our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Meziana
Chefchaouene

Very nice, intimate setting. A great place to say in the picturesque city of Chefchaouene

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Kalaa
Rabat

Great food and ambiance!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Great experience in the desert, staff was fun and friendly!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Cleanliness & Comfort
72 Riad Living
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring the Imperial City and Medieval Medina of Fez
Exploring the Imperial City and Medieval Medina of Fez
Fes
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ourika Valley: Hike to a Waterfall
Day Trip to Ourika Valley: Hike to a Waterfall
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Our guide went above and beyond to make sure we saw all that we could!
Transport
Exploring the Medina and Historical Sites Of Marrakesh
Exploring the Medina and Historical Sites Of Marrakesh
Marrakesh
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Overnight in the Sahara Desert
Overnight in the Sahara Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Horseback or Camel Riding on the Beaches of {{pick_up_location}}
Horseback or Camel Riding on the Beaches of {{pick_up_location}}
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Evening Food Tour in Fez
Evening Food Tour in Fez
Fes

Our food tour was in Marrakech not Fez, but we had an absolutely wonderful time. Donuts, Harrira, tangia and more! Left full and happy.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Dec 13, 2023
Dear Evan! Thank you so much for sharing your wonderful experience during your honeymoon trip across Morocco! It warms our hearts to hear that the 14 days of exploring various cities and regions were everything you desired. We're thrilled to know that the itinerary provided the perfect blend of relaxation, adventure, and cultural appreciation. It's fantastic to hear that Said, your guide and driver, played a crucial role in making your journey memorable. We're grateful for your kind words... Read more

Dear Evan! Thank you so much for sharing your wonderful experience during your honeymoon trip across Morocco! It warms our hearts to hear that the 14 days of exploring various cities and regions were everything you desired. We're thrilled to know that the itinerary provided the perfect blend of relaxation, adventure, and cultural appreciation. It's fantastic to hear that Said, your guide and driver, played a crucial role in making your journey memorable. We're grateful for your kind words about his informative guidance, hospitality, and the extra effort he put into ensuring your positive experience. It's especially heartening to hear that you not only enjoyed Morocco as a visitor but also left with a new friend as Said. Should you ever decide to explore new destinations or return to Morocco, we would be delighted to assist you again. Wishing you a lifetime of happiness together!
Best regards, Yassine

Unforgettable Adventure in Morocco
Morocco | Nov 22 - Nov 28, 2023

S
Sindhu N.
Newark, NJ | Reviewed on Dec 11, 2023
We are beyond grateful to Kim Kim for connecting us to Sharron, an incredible trip planner, and to Sallam, our remarkable tour manager. This dynamic duo made our journey an unforgettable experience. Sharron's role in planning our trip was nothing short of brilliant. Her attention to detail, understanding of our preferences, and ability to create a seamless itinerary set the stage for an extraordinary adventure. She curated a journey that perfectly balanced adventure and relaxation,... Read more

We are beyond grateful to Kim Kim for connecting us to Sharron, an incredible trip planner, and to Sallam, our remarkable tour manager. This dynamic duo made our journey an unforgettable experience.

Sharron's role in planning our trip was nothing short of brilliant. Her attention to detail, understanding of our preferences, and ability to create a seamless itinerary set the stage for an extraordinary adventure. She curated a journey that perfectly balanced adventure and relaxation, ensuring we experienced the best of each destination.

Sallam, our tour manager, was the embodiment of professionalism and warmth. His impeccable management skills and profound knowledge of the locales we visited enriched our journey immensely. He was always attentive to our needs, ensuring each day was comfortable, enjoyable, and hassle-free. Sallam's personal touch and dedication to our well-being truly made us feel cared for and safe.

This experience has not only left us with memories to cherish for a lifetime but also set a new standard for what we consider exceptional travel planning and management.

In conclusion, a heartfelt thank you to Kim Kim, Sharron, and Sallam. Your combined efforts made our trip not just a vacation, but a series of unforgettable experiences. We eagerly look forward to our next adventure with your team!

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on Dec 31, 2023

Hi Sindhu,

Thanks for taking the time to write such an amazing review. We are thrilled that you had an amazing experience and we all look forward to your return trip to visit the rest of the country! Just let us know when!

Happy New Year and thanks again for trusting us with your trip!
Sharon, Sallam, and the rest of the Morocco Immersion family

A wonderful taste of Morocco!
Morocco | Nov 24 - Dec 2, 2023

Abigail
Abigail K.
Manhattan, NY | Reviewed on Dec 10, 2023
This was my first time using KimKim and it will not be the last! My friend Howard and I decided to make Morocco our destination. We decided on a date but neither of us really had time to plan a trip. KimKim to the rescue! We looked at the various itineraries. I was impressed with the varied options. Options include how many days you want to visit as well as the kind of trip you want to take. One can choose active, historical and many others. Once we decided on the amount of days and... Read more

This was my first time using KimKim and it will not be the last!

My friend Howard and I decided to make Morocco our destination. We decided on a date but neither of us really had time to plan a trip. KimKim to the rescue!

We looked at the various itineraries. I was impressed with the varied options. Options include how many days you want to visit as well as the kind of trip you want to take. One can choose active, historical and many others.

Once we decided on the amount of days and what kind of trip we wanted, that's when Saīd came into the process. I definitely could not have done this without Saīd and I am very grateful for all his work. Saīd is incredibly patient and thoughtful. He is clearly driven to make sure that each and every traveler has the experience they desire. My questions were often answered immediately or because of the 6 hour time difference, by the next day. As you get closer to the date, Saīd will give you his WhatsApp number so you can contact him for anything.

We were given an excellent driver. Neither of us wanted to deal with driving in Morocco. If you are planning to do your own driving, the main roads and highways are excellent. I live in New York City and I thought the driving in Casablanca and Marrakech seemed very chaotic. We were very happy with the choice to have a driver, and Lahcen was wonderful. His driving is flawless. In addition to his professionalism, he is incredibly kind and thoughtful. We were in great hands!

We had a guide in Chefchaouen, Abdessalam. I enjoyed his tour of the Blue City. I definitely learned quite a bit. You will test your fitness going up and down the steps and hills of Chefchaouen. Our tour included two nights in a Riad there. The Riad was a lovely place. Keep in mind that the “star” system there is a little different than in the States. These Riads are great, one really gets a flavor of the country there. However, the amenities may be a little more rustic than you expected. The rooms have full bathrooms, but towels might be a little scratchy. I found the beds to be very comfortable, and I am usually hard to please on that matter.
Overall, I think Chefchaouen is done in one day, maybe one overnight. I didn’t need to stay two nights.

Off we went on the road to Fes! I had forgotten that we were going to see the ruins at Volubolis. If you like ruins, think Pompeii, then you will love Volubolis. Howard and I had a great time walking around. The weather was picture perfect. Keep in mind that people might come up and offer their services as a guide. We declined.

Meknes is the next stop. First lunch. I wasn’t crazy about the lunch spot. It’s a bit too touristy, but the food was fine, service was fine. If you like dining on terraces Morocco is the place for you! Keep your eyes open for storks! Also, kitty cats are all over the place. Do not be surprised if they come right up and sit in your lap. Cats are not abused, but are not particularly well cared for. Some cats will beg for food.
The mausoleum in Meknes is lovely.

We reached Fes around time for an early dinner. The Riad there was also all that you hope a modest hotel to look like. Gorgeous lights, tiles, table and sofas. November is a little cool in Morocco, so bring your winter jammies! The area where this Riad was situated didn’t feel very welcoming. So we decided to eat dinner at this Riad both nights. The food there was very good and the service was very kind and friendly.
In the morning we met our guide for the Medina in Fes. Sharif was fantastic. He was incredibly knowledgeable, friendly, FUNNY and patient. I learned so much from that experience. I don’t know how anyone could go to the Medina without a guide. It is an endless and chaotic maze! As promised in the itinerary, you will see the food stalls, tanneries, copper and brass stalls and so much more!

Next day, off to Marrakech. That was a long driving day. We took the highways. Lahcen always knew the best places to stop. Keep in mind that it is appropriate to tip the bathroom attendant- so hold on to your coins for that! The Riad in Marrakech was my favorite. The staff was particularly friendly. The Riad itself was beautiful. They have a lovely sunken circular sofa, a mini pool (too cold for us to swim in November), breakfast on the terrace and even a little jacuzzi. This Riad is also well located for visiting the old city. Keep in mind that sadly the earthquake in the lower Atlas mountains did have some toll in Marrakech.

We declined the guide in Marrakech because I have a friend who lives there. If we had stayed for an extra day there a guide would have been wonderful. We did visit the Yves St. Laurent museum, which was lovely. If you think you might like it, go!

We had a visit to a Hammam. If you like saunas, enjoy! There are other spa services available as well.

I recommend the restaurant OTTO. It is very close to the Riad where we stayed. This was the most elegant place we ate. Expensive by Moroccan standards, but well worth it.

Next day, a short drive to Essaouria. Finally a sea-side area! This area is an enjoyable change from the other cities. It feels more open. We took a long walk on the beach. If you want there are horses and camels to ride. Do your souvenir shopping here! If this is of interest, Essaouria is one area where you can find alcohol. In fact, it is the area where wine was produced for centuries. Another thing I noted was a lot of cigarette smoking. I am not a smoker and at times I found this to be unpleasant. Two nights there and then off to Casablanca to stay overnight and then leave.
I believe most people will say that from a tourist’s view there is not much of interest in Casablanca. We did see the Hassan ll mosque. It’s lovely and near the ocean. We didn’t do anything else in Casablanca. The hotel we stayed in is called a five star hotel. The rooms are clean and new. Again, there is something that feels a little disheveled about this hotel. Rooftop dining, pool there is even a gym. This hotel made me miss the Riads we stayed in during the trip.

Overall, this was an excellent trip. I got a taste of many places. Saīd was so helpful. I am sure that if there had been any kind of medical emergency Lahcen and Saīd would have jumped into action. Both Saīd and Lahcen made our trip a huge success and we wouldn’t have met them without KimKim!

Hotel Review
Riad Ghita
Fes

Lovely experience! This Riad is beautifully decorated. The rooms are clean and attractive. The service was lovely! Food was excellent in this Riad. The location is close to the Medina and a little chaotic. Beds were comfortable, bring your warm jammies if you are traveling in November!

Authenticity & Character
Lovely decor
Location
Staff
Very good food, friendly and professional service
Cleanliness & Comfort
Was a little chilly in November
Activity Review
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Sharif was an excellent guide. I learned a lot and I could not have enjoyed the Medina without his help.Take your time

Quality of Experience
Food
Food at the Riad was very good
Guides, Drivers and Staff
So knowledgeable, friendly and professional
Transport
Excellent driver!
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Dec 11, 2023
Hello Abigail! Thank you for sharing your detailed and insightful experience of your trip to Morocco arranged through KimKim. It sounds like you had an incredible adventure exploring various cities and regions, each offering unique experiences and cultural treasures. Your itinerary seemed to have provided a seamless journey, allowing you to discover the diverse landscapes, historical sites, and cultural nuances of Morocco. The personalized attention and responsiveness to your questions and... Read more

Hello Abigail!

Thank you for sharing your detailed and insightful experience of your trip to Morocco arranged through KimKim. It sounds like you had an incredible adventure exploring various cities and regions, each offering unique experiences and cultural treasures.

Your itinerary seemed to have provided a seamless journey, allowing you to discover the diverse landscapes, historical sites, and cultural nuances of Morocco. The personalized attention and responsiveness to your questions and needs, especially with the time difference, is commendable.

The decision to have a driver, Lahcen, must have indeed enhanced the experience, offering not only safe transportation but also insightful local knowledge. Chefchaouen's charm and the tour by Abdessalam provided valuable insights into the Blue City's history and picturesque alleys.

The exploration of Volubolis, Meknes, Fes, and Marrakech each brought their own distinct flavors, from ancient ruins to bustling medinas. Your guide, Sharif, seemed to have enriched your Medina experience in Fes, navigating the labyrinthine streets and showcasing the vibrant markets and cultural gems.

It's delightful to hear about your favorite Riad in Marrakech and the warmth of its staff. The visit to Essaouria provided a refreshing seaside experience, offering a different ambiance compared to the other cities.

Your insights into the accommodations and various dining experiences, including the Hammam visit and the recommendation of OTTO restaurant, offer valuable tips for future travelers.

Your concluding remarks about the overall success of the trip, highlighting the pivotal roles of Saīd and Lahcen, truly emphasize the dedication and commitment of the KimKim team in ensuring a memorable and well-coordinated travel experience.

Thank you for sharing your journey through Morocco. It's evident that the trip left a lasting impression, providing a glimpse into the rich tapestry of Moroccan culture and heritage. Your detailed account will undoubtedly be beneficial for others planning a similar adventure in this beautiful country!

Best Wishes,
Said

Wonderful Morrocan Adventure
Morocco | Sep 23 - Oct 3, 2023

Dana
Dana L.
Reno, NV | Reviewed on Dec 09, 2023
We spent 11 memorable days in Morocco and gladly recommend Kimkim to anyone thinking about traveling to there. Megan, our travel advisor, was easy to work with. Our original 5 day trip was postponed during the Covid pandemic. When we decided to travel again, we had more time and she worked with us to design a perfect itinerary. While the Riads were beautiful, and the local guides knowlegeable, it was our driver, Yassine, that made our trip so memorable. He was warm, attentive,... Read more

We spent 11 memorable days in Morocco and gladly recommend Kimkim to anyone thinking about traveling to there.

Megan, our travel advisor, was easy to work with. Our original 5 day trip was postponed during the Covid pandemic. When we decided to travel again, we had more time and she worked with us to design a perfect itinerary.

While the Riads were beautiful, and the local guides knowlegeable, it was our driver, Yassine, that made our trip so memorable. He was warm, attentive, knowledgeable, fun and worked to make sure we were satisfied with every aspect of our trip.

I highly recommend using Kimkim to plan your Moroccan adventure.

Local specialist: Megan Lower

All agents were really professional, very fri...
Morocco | Nov 29 - Dec 4, 2023

C
Christos B.
Germany | Reviewed on Dec 05, 2023
All agents were really professional, very friendly and helpful. Special thanks go to Said and Abdeljalil who made our experience memorable! Read more

All agents were really professional, very friendly and helpful. Special thanks go to Said and Abdeljalil who made our experience memorable!

Hotel Reviews
Dar Rihana Dades
Douar Aït Ouffi

A real gem, at the most unexpected place… really a wonderful experience!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 06, 2023
Hi Christos, Thank you ever so much for taking the time to share your experience with us! We're absolutely thrilled to hear that your interaction with our team was nothing short of exceptional. At Original Travels, we strive to ensure that our guests not only receive top-notch service but also feel welcomed and valued throughout their entire experience. Your compliments regarding Said and Abdeljalil will certainly be shared with them—they'll be overjoyed to know that they made your visit... Read more

Hi Christos,

Thank you ever so much for taking the time to share your experience with us! We're absolutely thrilled to hear that your interaction with our team was nothing short of exceptional.

At Original Travels, we strive to ensure that our guests not only receive top-notch service but also feel welcomed and valued throughout their entire experience. Your compliments regarding Said and Abdeljalil will certainly be shared with them—they'll be overjoyed to know that they made your visit memorable.

Thank you once more for choosing us and for acknowledging the dedication of our team members. We eagerly await the opportunity to serve you again.

Warm regards,
Ali

Very Disappointed
Morocco | Nov 11 - Nov 26, 2023

Emre
Emre A.
Germany | Reviewed on Dec 05, 2023
Unfortunately our trip was not as excepted (or promised in the planning phase). First of all, our booking consisted a 14 people carrier, whereas we ended up with a 6 people carrier. Our driver was not as expected also. He was not very friendly, and he was very against air conditioning resulting us to sit in hot in the back since the car also didn't have any curtains.
But biggest surprise came when we reached to our accommodation, they booked 1 room less than what we paid for. Fortunately in...
Read more

Unfortunately our trip was not as excepted (or promised in the planning phase). First of all, our booking consisted a 14 people carrier, whereas we ended up with a 6 people carrier. Our driver was not as expected also. He was not very friendly, and he was very against air conditioning resulting us to sit in hot in the back since the car also didn't have any curtains.
But biggest surprise came when we reached to our accommodation, they booked 1 room less than what we paid for. Fortunately in the first one there was empty room, after talking in the phone for half an hour, it settled, and then ensured that this was a one time mistake that never happened before and will not happen again. But, in the next city it was the same thing but this time hotel was full. So 2 of us had to stay in other place which was 2 levels down that ours. This continue in next cities. Half of them had places so we stayed there. the other half did not, so they changed our hotels so that we can stay together. The most unpleasant thing was they make the changes as a gesture, an upgrade they say. But you can easily check the prices online, where we found out that new places were cheaper than our original agreed ones.

We could have than this trip ourselves for 25% cheaper price. but we didn't, because we wanted to have free mind, just have fun. But in the end, I had to deal with many problems on the way, and although Said solved them in a sense, I couldnt relax like I should. And because of this unnecessary stress, we coulnt get the best of our vocation. And whatever good parts were, they were shaded under these unforgivable mistakes and extra efforts we had to take to overcome them.

Hotel Reviews
Riad Dar Dar
Rabat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Lina
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dar Zitoune Taroudant
Taroudant
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ksar El Kabbaba
Skoura
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Nyla And Spa Marrakech
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist:
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Dec 06, 2023
Hi Emre, I am writing to extend our deepest apologies for the inconveniences and shortcomings you encountered during your recent trip with us. Your detailed feedback is immensely appreciated, and we deeply regret that your experience did not align with the standards of service and quality we strive to provide. We acknowledge and share your disappointment regarding the issues with transportation and accommodation. It was never our intention to deviate from the initially agreed-upon... Read more

Hi Emre,

I am writing to extend our deepest apologies for the inconveniences and shortcomings you encountered during your recent trip with us. Your detailed feedback is immensely appreciated, and we deeply regret that your experience did not align with the standards of service and quality we strive to provide.

We acknowledge and share your disappointment regarding the issues with transportation and accommodation. It was never our intention to deviate from the initially agreed-upon arrangements, and we deeply regret any discomfort or inconvenience caused as a result.

Regarding the unexpected change in the vehicle and the behavior of our driver Tarik, we are genuinely surprised as he is usually commended for his professionalism and excellent service. We apologize for the discomfort caused by the lack of air conditioning. I will personally reach out to Tarik to investigate this matter and ensure that such incidents do not recur.

As for the accommodations, despite our intention to secure 2 double and 2 single rooms at each location, a misunderstanding with the hotel booking manager has led to an unintended change in the number of rooms and accommodations in both Rabat and Chefchouen. This situation deviates from our standard operating procedures, and we extend our sincere apologies for any confusion or inconvenience caused by this oversight. We are actively working to rectify this issue and appreciate your understanding in this matter.

While we fully acknowledge the mix-up in room allocations, we do want to highlight that some of the changes were intended as genuine upgrades. For instance, in Marrakech, we upgraded your accommodation from a 4-star facility to a 5-star establishment. We genuinely believe that this enhancement was an added benefit to enhance your experience in that city.

Please be assured that we take your concerns seriously and are taking immediate steps to prevent similar issues from arising in the future. We deeply regret that these lapses overshadowed the otherwise enjoyable aspects of your trip and impacted your overall experience.

Once again, please accept our heartfelt apologies for the disappointment and inconvenience you encountered. Your satisfaction is of utmost importance to us, and we earnestly hope for an opportunity to regain your trust in our services in the future.

Warm regards,
Hamza

An Amazing Trip in Morocco
Morocco | Nov 9 - Nov 20, 2023

Tim
Tim C.
Canada | Reviewed on Dec 03, 2023
We very much enjoyed our experience in Morocco from arranging the trip right through to its completion. Majid was alway very quick to respond to any communications we had with him and clearly listened to our visions for the trip so that the best possible itinerary could be made. Our driver Ismail was absolutely outstanding. He was always early and ready to go, yet did not make us feel rushed and was very accomodating. He has a wonderful sense of humour and clearly knows his way around... Read more

We very much enjoyed our experience in Morocco from arranging the trip right through to its completion.

Majid was alway very quick to respond to any communications we had with him and clearly listened to our visions for the trip so that the best possible itinerary could be made.

Our driver Ismail was absolutely outstanding. He was always early and ready to go, yet did not make us feel rushed and was very accomodating. He has a wonderful sense of humour and clearly knows his way around Morocco, no GPS needed! What was even better is his encyclopaedic knowledge of his country. No matter what our question he had an answer and was alway willing to share his knowledge. We learned so much about Moroccan society that we would not have learned had we been travelling on our own.

We were also pleasantly surprised to have such a great vehicle for our trip. The van was roomy, well appointed and kept very clean (by Ismail).

One highlight was the visit to the edge of the Sahara and the chance to camp under the stars. The camel ride to the accommodations was fun and a memorable experience.

The Riads were great accommodations and for-the-most-part excellent. Although one riad was in need of maintenance (at least for our room), the host immediately attended to the broken shower. The hosts at the riads were congenial and accommodating of our needs. Breakfasts were substantial and tasty.

Our dinner with a local family was not quite what we expected. We envisioned sitting down to dine with the family, but instead it was more like a restaurant meal where we sat down and were served by a member of the family. The situation made us feel a bit self-conscience, although the meal itself was fine and we appreciated the effort that went into it. We also enjoyed being entertained by our young host, Hatim, who played his guitar and sang a traditional song.

All of our local guides (Ibrahim, Hakim, Radia, Hamid, *the guide in Volubilis- we apologize for no remembering his name) were very knowledgeable, friendly and helpful. It was refreshing to have a young lady, Radia, to guide us through Ait Ben Haddou. Her knowledge is extensive and her English is impeccable. If we have any complaint, by the time we had our 4th city guide much of what was said about Moroccan history was repetitious of what we had heard from the previous guides.

Finishing our ten days with a stay at Essaouira was ideal. After a lot of travelling, three days at an oceanside resort was a good wrap-up for the trip.

Overall we had a great experience and would highly recommend Kimkim to anyone wanting to get the most from their time in a visit to Morocco.

Thank you, Majid, for your hard work in putting together a wonderful trip! And a huge thank you to Ismail for making our trip so much fun!!

Hotel Reviews
Luxury Oasis Camp Merzouga
Taouz

Lovely, luxurious rooms

Authenticity & Character
Location
The Sahara Desert surrounding the camp was amazing
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

Excellent! This lovely guest house along the Didis Gorge was run by the gracious owner and host with great attention to detail. The meal was delicious and the accommodations were well-appointed and one of our favourite places on our trip through Morocco.

Authenticity & Character
Location
Staff
The owner/operator trained in Paris and showed great attention to detail.
Cleanliness & Comfort
Hotel & Spa Dar Sara
Marrakech

Great location in the Medina, Very friendly, helpful staff. The breakfasts were very nice and the riad was very clean with a lovely rooftop seating area. The central courtyard was a very relaxing spot to enjoy birdsongs.

Authenticity & Character
Location
Easy to find, convenient to the souk and central square
Staff
Cleanliness & Comfort
Casa Lila & Spa
Essaouira

Great location close to the best that Essaaouira has to offer: the beach, souk, great restaurants, fish market

Authenticity & Character
Location
Staff
Very helpful staff, made great restaurant suggestions
Cleanliness & Comfort
Lovely, clean room with nice seating area outside the rooms
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Dec 04, 2023
Hello Tim,
Thank you so much for sharing your incredible 12-day adventure with us! Your words have us beaming with joy, and we're thrilled to have been part of creating such wonderful memories for you.
It's fantastic to hear that Ismail, our exceptional driver and guide, added a special touch to your journey, and we're proud to have Isma on our team. It sounds like he made your exploration of the countryside and cities not just informative but also warm and welcoming—exactly the kind of... Read more

Hello Tim,
Thank you so much for sharing your incredible 12-day adventure with us! Your words have us beaming with joy, and we're thrilled to have been part of creating such wonderful memories for you.

It's fantastic to hear that Ismail, our exceptional driver and guide, added a special touch to your journey, and we're proud to have Isma on our team. It sounds like he made your exploration of the countryside and cities not just informative but also warm and welcoming—exactly the kind of experience we aim for!We will pass along your kind words to him. Our local guides are all well-selected to provide excellent presentations.

We're glad that you had such a positive experience and hope to have the opportunity to serve you again in the future.
Best,
Majid

Sahara desert is the place that you read abou...
Morocco | Sep 29 - Oct 8, 2023

iryna
iryna n.
Chicago, IL | Reviewed on Dec 03, 2023
Sahara desert is the place that you read about as a child with wonder and never expect to visit!
KimKim made my wish come true and helped to put together amazing adventure to Marroco.
Within almost two weeks we were able to visit so many places that blew our minds- like blue town of Chefchaouen or Erfoud delicious date town. All of these beautiful places were possible to visit thanks to Soufiane. We both with my wife quickly became a good friends with our personal driver/tour guide....
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Sahara desert is the place that you read about as a child with wonder and never expect to visit!
KimKim made my wish come true and helped to put together amazing adventure to Marroco.
Within almost two weeks we were able to visit so many places that blew our minds- like blue town of Chefchaouen or Erfoud delicious date town. All of these beautiful places were possible to visit thanks to Soufiane. We both with my wife quickly became a good friends with our personal driver/tour guide. With his very easy going personality, punctuality great driving skills traveling through Marocco was just perfect!
I listen Amghar in - Nabil Baly Othmani every time when I feel like going back to these amazing memories from Marroco. Thank you Soufiane for playing that for me.
Great times and people!
Hope we will he back. Inshallah!

Activity Reviews
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Best memory from Morocco! Thanks to Soufiane for making it happen. All was just perfect: the dinner, family, conversation. Entire experience was just amazing. Pastilla is my new favorite dish now:) We would not be able to experience it without KimKim.

Quality of Experience
Food
Food was 5 star! Excellent
Guides, Drivers and Staff
Transport
Best driver we could wish for
 Fez to Merzouga Desert - The Road to Serenity
Fez to Merzouga Desert - The Road to Serenity
Morocco

Sahara Desert was breathtaking. Highly recommend this trip! The driver was extremely professional, skilled and friendly.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Dec 07, 2023
Hi Iryna, Thank you so much for taking the time to share your incredible experience exploring Morocco's wonders, It brings us immense joy to know that we were able to fulfill your childhood dream and turn it into an amazing adventure beyond your expectations. The Sahara Desert has a mystical allure that often captures the imagination, and we're thrilled to have played a part in making your visit a reality. Your enthusiasm for the diverse locations you explored, such as the enchanting blue... Read more

Hi Iryna,

Thank you so much for taking the time to share your incredible experience exploring Morocco's wonders, It brings us immense joy to know that we were able to fulfill your childhood dream and turn it into an amazing adventure beyond your expectations.

The Sahara Desert has a mystical allure that often captures the imagination, and we're thrilled to have played a part in making your visit a reality. Your enthusiasm for the diverse locations you explored, such as the enchanting blue town of Chefchaouen and the delightful Erfoud with its delicious dates, is truly heartwarming.

We are incredibly proud to hear about the fantastic connection you built with Soufiane, your personal driver and tour guide. His easy-going nature, punctuality, and exceptional driving skills undoubtedly added to the perfection of your Moroccan journey. It's fantastic to hear that he not only guided you through Morocco but also became a cherished friend along the way.

The mention of listening to Amghar by Nabil Baly Othmani as a means of reliving those cherished memories warms our hearts. Music has an extraordinary ability to transport us back to special moments, and we're glad Soufiane could play a part in keeping those memories alive for you.

Your appreciation for the great times and the wonderful people you encountered is truly heartening. We share your sentiments and hope that you will indeed return to Morocco someday. Inshallah!

Thank you once again for choosing KimKim for your Moroccan adventure. We look forward to the opportunity of creating more unforgettable experiences for you in the future.

Warm regards,
Abdel

Morocco Adventures
Morocco | Nov 22 - Nov 28, 2023

Leann
Leann Y.
Santa Clara, CA | Reviewed on Dec 01, 2023
I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try. From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded... Read more

I travel quite a bit, but this was the first time I've leveraged a travel agency. I find it very enjoyable planning all aspects of an upcoming vacation, but I didn't have the time nor capacity this time around to fully delve into planning mode for Morocco. I've heard good things about KimKim and decided to give them a try.

From my initial outreach, Ali and the full team have been a dream to work with. Ali has been a saint with all the changes we made to the itinerary and always responded immediately to my emails. Said, who was our local contact, was equally responsive and amazing to work with. Throughout the entire trip, I felt like he had a pulse on what was going on and did everything he could to ensure we were having a great time and had everything we needed. Lastly, we had Reda, our private driver. Having a private driver on this trip made everything so much easier. Reda is kind, knowledgeable, and safely got us to every location we needed to go.

The highlight of the trip for me was the night in the desert (and the team at the camp was equally as wonderful); however, I also have to mention that the optional dinner activity with the local family was a treat. The family we were paired with is special. The kids were charming and entertaining. The food was absolutely DELICIOUS, and it was the best way to spend the Thanksgiving holiday. I highly recommend adding this activity to your itinerary.

This level of customer service at KimKim is top-tier.

Hotel Review
Tiziri Luxury Camp
Merzouga

This is a once-in-a-lifetime experience. I loved every moment of it, and since we went during the off-season, we had the whole campsite to ourselves. The staff is friendly and a delight to converse with.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 02, 2023
Hi Leann, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first venture into utilizing a travel agency, specifically KimKim for your Morocco trip, exceeded your expectations. We're delighted that they were able to make your journey seamless and enjoyable. Our dedication to ensuring your trip was personalized and responsive to your needs is something we take great pride in. It's heartwarming to know that your night in the desert,... Read more

Hi Leann,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your first venture into utilizing a travel agency, specifically KimKim for your Morocco trip, exceeded your expectations.

We're delighted that they were able to make your journey seamless and enjoyable. Our dedication to ensuring your trip was personalized and responsive to your needs is something we take great pride in.

It's heartwarming to know that your night in the desert, along with the exceptional team at the camp, was a standout moment during your travels. Additionally, we're elated that the optional dinner activity with the local family left such a positive impression. Sharing authentic cultural experiences like these is what we strive for, and we're ecstatic to know it added a special touch to your Thanksgiving holiday.

Your kind words about our customer service mean the world to us. Delivering a top-tier experience is our goal, and we're thrilled to have been a part of creating lasting memories for your Moroccan adventure.

Thank you once again for choosing KimKim, and we hope to have the opportunity to assist you with your future travel endeavors.

Warm regards,
Ali

Great experience planning and visiting Morocco
Morocco | Nov 18 - Nov 26, 2023

Caren
Caren P.
San Francisco, CA | Reviewed on Nov 30, 2023
Wow, I can't say enough how grateful I am for the services provided through KimKim and their experts in Morocco at Original Travels! This vacation was initially scheduled for March 2020 and was rescheduled due to the pandemic. I worked with Ali on the initial itinerary and was able to find a way to cram in Chefchaouen, Fes, the desert and Marrakesh into 7 full days (+ 2 half days with arrival/departure). We were then assigned to Said who was equally helpful and responsive in the days leading... Read more

Wow, I can't say enough how grateful I am for the services provided through KimKim and their experts in Morocco at Original Travels! This vacation was initially scheduled for March 2020 and was rescheduled due to the pandemic. I worked with Ali on the initial itinerary and was able to find a way to cram in Chefchaouen, Fes, the desert and Marrakesh into 7 full days (+ 2 half days with arrival/departure). We were then assigned to Said who was equally helpful and responsive in the days leading up to our departure and with questions I had along the way. We had a wonderful driver (Ayoub) with us the entire time so it made the trip easier and even better getting to know him and having him provide us with info along the way. Morocco was magical. Our vacation was a mix of guided drives, some guided tours, time spent with local families and visiting Nomadic camps, and exploring on our own in the cities. I hope you get the opportunity to experience it someday and if you do, I highly recommend booking through KimKim.

Hotel Reviews
Mövenpick Hotel Casablanca
Casablanca

This was our least favorite place we stayed during our entire trip. That being said, it was just for one night and we had quiet, restful sleep in the room we were in. The hotel is listed as a luxury hotel but it was pretty run-down and the food served in the main restaurant was very average. The roof deck upstairs was a nice place to hang out for drinks, though.

Authenticity & Character
Location
Staff
Staff was polite and nice
Cleanliness & Comfort
Run-down
Lina Ryad & Spa
Chefchaouen

Charming place in the heart of Chefchaouen. You will get dropped off in the main square and need to walk a few minutes to get to the hotel. There was someone there ready to meet us and help us with our bags. Great location near vendors and restaurants. My favorite part was the lovely rooftop with a view of the city.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

A beautiful oasis within the medina. We had a lovely room with an upstairs space that was perfect for our daughter. We only got to spend one night here and I only wish we could have stayed longer. The staff was top notch. We enjoyed drinks at the end of the day in the beautiful courtyard. My only complaint was with the amount of scent used in our room. It was not a bad smell but it was overwhelming.

Authenticity & Character
Gorgeous building, courtyard and decor
Location
You walk out and you are immediately in the medina
Staff
Very pleasant and helpful
Cleanliness & Comfort
Would be 5 Stars except the perfume/scent used in the room was a little too strong for our liking
Desert Luxury Camp Erg Chebbi
Merzouga

One of the highlights of our entire vacation in Morocco! The accommodations were extremely comfortable given we were in the desert and on the edge of the sand dunes. You are surrounded by beauty. We got to see the sunrise and sunset on the days we were there. We rode camels, sandboarded, and had the option to swim. The staff was courteous and helpful. We got to spend extra time with Ali who was a great guide around Erg Chebbi and Merzouga.

Authenticity & Character
Location
Secluded and not near other camps
Staff
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Pros: Scenic location set away from the main touristy area of Ait Benhaddou. Nice staff. Our room had an open patio with a view. Cons: Found dinner to be a little more expensive than other places with the food only being OK compared to other places we stayed throughout Morocco. Note: this area was impacted by the recent earthquake (the hotel was fine!) so the town seemed especially quiet and you could see that some repairs were underway. Hope more people are able to come visit this beautiful area!

Authenticity & Character
Location
Not on the main area of Ait Benhaddou where there are more options (restaurants, walking around, etc.) but it's just a short drive from there
Staff
Cleanliness & Comfort
Sheets on the twin bed did not seem clean
La Maison Arabe Hotel
Marrakech

One of the best places we stayed while we were in Morocco. It was a great way to spend our last two days in Marrakesh. Beautiful decor throughout the building, breakfast and all the options were amazing, and the staff was helpful. The location is fantastic and we walked everywhere but had the option to hail a cab when our feet were too tired. I was sad to learn on our last day that there was a roof deck which we somehow missed and would have loved to check-out.

Authenticity & Character
Authenticity & Character
Location
Easy to walk to main sites and restaurants or to get a taxi from
Location
Easy to walk to main sites and restaurants or to get a taxi from
Staff
Very courteous and helpful (they will help you get a taxi or help you with directions)
Staff
Very courteous and helpful (they will help you get a taxi or help you with directions)
Cleanliness & Comfort
Room was very clean. You could hear sounds from outside during normal business hours (we slept fine at night!) and the room was a little dark despite having windows.
Cleanliness & Comfort
Room was very clean. You could hear sounds from outside during normal business hours (we slept fine at night!) and the room was a little dark despite having windows.
Activity Reviews
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home
Morocco

Such a treat to be invited into a Moroccan family's home! Said and his son came to pick us up at our hotel and then helped us navigate the labyrinth in the medina to make our way to their home. We arrived to a delicious home-cooked meal of numerous vegetable side dishes and a chicken pastilla! Said's son speaks excellent English so helped with communication and kept us entertained with his conversation and musical skills - along with his younger brother and sister. Shukran to Said and his family!

Quality of Experience
Such a treat to eat in a local family's home vs. at the hotel or at a restaurant
Food
Delicious vegetable side dishes and homemade chicken pastilla (a traditional Moroccan dish)
Guides, Drivers and Staff
Said and his family were most gracious
Transport
A brisk walk to/from the host's home through the labyrinth of the medina
Chefchaouen to Fes
Chefchaouen to Fes
Morocco

A beautiful drive from Chefchaouen to Fes. We passed through many little towns and saw the scenery change quite a bit. One of my favorite stops was at a vista point where there was a pomegranate juice stand - freshly squeezed on the spot! When we got to Fes, we started in the new part of the city, got to take pictures outside of the palace, and then drove to see the views from the Marinid Tombs. We made an unplanned stop at a local pottery place that ended up being more interesting than I thought it would be. We got to watch the employees make and shape the clay, paint designs and lay down mosaic tile - not an easy task! My only complaint about this day is that we did not have enough time to explore the medina and enjoy more time at our beautiful hotel. I would suggest asking future travelers what time they want to get to their hotel and spending less time in the new part of the city, on lunch and on unplanned stops.

Quality of Experience
Food
Lunch was fine - just a "fast food" stop in the new part of the city.
Guides, Drivers and Staff
Transport
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga

One of the highlights of our trip! We had time in the morning to sandboard on the dunes surrounding our camp until it was time to leave with our wonderful guide Ali. He showed us some fun driving through the desert sand where any road goes, then he took us to visit a nomadic community situated on the outskirts of Merzouga. We were served tea and snacks and got up close with their livestock (there was an especially friendly goat who photo-bombed us a few times!). From there we went to hear music and dance at the Gnawa House in Khamleya village. We stopped off at a smaller oasis and walked through the canals. After lunch, we had some time to rest back at camp before our surprisingly comfortable camel ride through the desert. We got to hike up some dunes to catch some epic views and watch the sunset. An amazing day!

Quality of Experience
Food
We ate at the local restaurant on the end of the desert that seemed to be where most of the tour groups were going. There wasn't really a menu - you were served a 3 course meal with lots of bread. Portions were big (almost too big!).
Guides, Drivers and Staff
Ali was an excellent guide. We really enjoyed his company and his insight.
Transport
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco

The drive to Merzouga is long but incredible. You see so much change in the landscape! We drove through a town called Ifrane which is referred to as "Little Switzerland". Not only is the architecture Swiss-inspired but we were surprised to see beautiful fall foliage in November. A little bit further and we stopped to see MONKEYS (Barbary macaques) on the side of the road! As the terrain became more rocky and dry, we came upon some refreshing oases in the region of Tafilalet. We were trying to get to our camp in the desert before sunset so that we would have time to do our camel ride but we got there just a little late. Instead we took a fun 4WD drive to our desert camp and did get to watch the sunset right outside of our room.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Despite the long drive and windy roads, the car we were in was spacious and our guide Ayoub was an excellent driver
Aït Benhaddou to Marrakech via Tizi-n-Tichka Pass & Ounila Valley
Aït Benhaddou to Marrakech via Tizi-n-Tichka Pass & Ounila Valley
Morocco

We spent the morning exploring Aït Benhaddou with our wonderful driver/guide Ayoub. We jumped the rocks to start at "The Game of Thrones" entrance instead of crossing over the bridge and then made our way up to the top of the ksar where you could see some damage from the earthquake in September. Afterwards we started the drive towards Marrakesh and made our way through the Atlas Mountains and through more towns that had been impacted by the earthquake. Thankfully the roads were all clear. We made a stop at an argan co-op and then had lunch at a great grilled meat spot with outdoor courtyard seating. As we approached Marrakesh, Ayoub gave us a driving tour as we headed into the medina and then we were dropped off at our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco

This was the longest part of our journey - partially because we tried to fit in some stops that were supposed to be scheduled on our route to Merzouga on top of stops that were already planned for the day. While the drive was long, the scenery did not disappoint as we started to make our way from the sand dunes into the Atlas Mountains. Some of my favorite stops with our wonderful guide Ayoub was walking at the base of the Todra Gorge and getting views/pictures of Aït Benhaddou at sunset. Along the way, we managed to fit in stops at the fossil mining town of Erfoud, an ancient water mining site, a legitimate Berber rug shop, and a rose oil co-op. My only recommendation might be to pare down on the number of touristy spots or to give the traveler a choice on which ones to really stop and see. It was A LOT for one day!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Dec 05, 2023
Hi Caren, Thank you so much for sharing your incredible experience with us! It warms our hearts to hear about your fantastic journey through Morocco and the joy it brought you. We truly understand the anticipation and challenges you faced with the rescheduling due to the pandemic, and we're thrilled that despite the initial hurdles, you found our services at KimKim and Original Travels to be accommodating and supportive. It's delightful to know that your itinerary, which included... Read more

Hi Caren,

Thank you so much for sharing your incredible experience with us! It warms our hearts to hear about your fantastic journey through Morocco and the joy it brought you.

We truly understand the anticipation and challenges you faced with the rescheduling due to the pandemic, and we're thrilled that despite the initial hurdles, you found our services at KimKim and Original Travels to be accommodating and supportive.

It's delightful to know that your itinerary, which included Chefchaouen, Fes, the desert, and Marrakesh within a limited timeframe, provided you with a perfect blend of exploration, cultural immersion, and personal discovery. Morocco's enchanting allure often leaves visitors spellbound, and your description of guided drives, interactions with local families, visits to Nomadic camps, and solo city explorations truly captures the diverse and magical essence of the country.

We're incredibly grateful for your trust in us and for recommending our company to others seeking memorable travel experiences. Your kind words serve as inspiration for us to continue delivering exceptional services and creating unforgettable journeys for travelers like you.

Thank you once again for choosing KimKim and Original Travels for your Moroccan adventure. We sincerely hope that you'll cherish these memories and that they inspire future adventures filled with as much wonder and joy.

Warm regards,
Ali

Imperial Cities & the Desert
Morocco | Sep 16 - Sep 25, 2023

S
Syed A.
Canada | Reviewed on Nov 28, 2023

I had an incredible 9-day experience exploring Morocco with Kimkim, guided by Saïd, Ayub, and Noorudin. Their dedication was exceptional. They went above and beyond, even getting us medicine and arranging for our forgotten luggage to be returned, with Saïd waiting until 3am. Every concern was promptly addressed, and their extensive knowledge of Morocco's history was impressive. They made us feel like part of their family, and I couldn't have asked for better guides. Highly recommended!

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Nov 28, 2023
Hi Syed, Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments. Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were... Read more

Hi Syed,

Thank you immensely for sharing your incredible experience exploring Morocco with us through Kimkim! We're absolutely thrilled that Saïd, Ayub, and Noorudin provided you with an exceptional 9-day journey filled with unforgettable moments.

Our team takes immense pride in going above and beyond for our travelers, and it's heartening to hear that their dedication shone through in numerous ways. Whether it was arranging for forgotten luggage or ensuring that even medical needs were promptly met, their commitment to your comfort and well-being was unwavering.

We are delighted that their extensive knowledge of Morocco's history added depth and insight to your trip. The passion they hold for sharing the country's rich heritage truly reflects their expertise and commitment to providing an immersive experience.

We genuinely appreciate your recommendation and hope that your Moroccan adventure will always hold a special place in your heart. Please don't hesitate to reach out if you plan on exploring other destinations. We'd be more than happy to assist in creating another remarkable journey for you.

Warm Regards,
Abdel

Successful Trip with Room For KimKim's Improvement
Morocco | Nov 16 - Nov 26, 2023

Taylor
Taylor G.
Houston, TX | Reviewed on Nov 27, 2023
Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below: Some high level detailed about the trip and our experience with KimKim's user interface: 11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If... Read more

Overall, I'd say the trip was a success. Morocco was a unique destination with lots of history. The itinerary with pros and cons is below:

Some high level detailed about the trip and our experience with KimKim's user interface:

11 days starting and ending in Casablanca. We took Royal Air Maroc from Montreal to Casablanca and back. If you have an option to take another airline, I would highly recommend it. Royal Air Maroc has bad customer service and is generally not a friendly business. If you need further proof, just look at Royal Air Maroc's reviews on TripAdvisor...it's bad.

KimKim's user interface is pretty slick, especially with the chat feature. I like the ease of communication. A con I have is that when you finalize trip updates and a new itinerary is created in the chat, it doesn't necessarily update the trip itinerary tab on the website. Those two items should really be synced so the customer doesn't get confused with all of the changes that take place while planning a large trip.

The first day we landed in Casablanca and our private driver picked us up from the airport and transported us straight to Marrakech. Our driver was very great and spoke good English. He was friendly and chatted with us throughout our trip. The driver really worked hard as our itinerary required lots of driving.

Marrakech: The most tourist friendly city of our trip. It was easy and safe to walk around. We liked our guide a lot. I'd recommend the food tour as that was a good experience to try local food.

Essaouira: This coastal town was about 2.5 hours east of Marrakech and provided a relaxed feel with a pretty neat local fishing culture. Lots of fresh catches in the medina which was fun to observe. A good look into non-tourist Moroccan culture. We enjoyed our guide here as well. Very relaxed and informative.

Ait Benhadou: You can probably skip the Kasbah and Ait Benhaddou if you plan on going to the desert. There really isn't much to see unless you like movie props from Game of Thrones or Gladiator. This town has just gotten hype from Hollywood and isn't worth seeing. The trip to the desert is very long. We spent 2 days traveling for about 6 hours both days just to get there. If we had spent more time driving instead of stopping and staying in Ait Benhaddou, this part of the trip would have been much better. I'd recommend you keep driving and stay somewhere around the Todha Gorge.

Sahara Desert: Cool spot/experience that I would highly recommend. Riding the camels was definitely my highlight. Beautiful views and our Desert Luxury Camp was great! NOTE: You can buy and bring your own wine to the desert camp and save some money. A big con here is that there was little information for how we were supposed to get to/from the desert camp. KimKim needs to provide a much more detailed itinerary of when guests can arrive at the desert camp headquarters for transport out into the desert to the campground. The lack of information on timing and what exactly we could bring out to the camp misguided us and was rather inconvenient.

Fes: Overall a really cool place with the exception of some locals in the medina trying to misdirect you and get you lost so they can lead you out for tip money. Definitely something I found bothersome, but Fes is a really unique experience. The medina is so maze like, it's something I've never experienced before. We also really enjoyed the food in Fes. Our guide in Fes, Sherrif, was the best guide we had all trip. We went against the hotel advice of KimKim and chose our own hotel in Fes which was rather deep in the medina. I wouldn't recommend this due to how easy it is to get lost going to and from your hotel and how many of the locals tried to misdirect us during our travels to/from our hotel. If I could do it again, I'd take KimKim's hotel advice and stay more on the fringe of the medina closer to a main street so I didn't have to deal with the navigation stress, especially at night. I would also recommend that KimKim in the future please explain to guests why the recommend the hotels that they do. Some explanation of guest safety would have been very helpful here.

Chefchaouen: Relaxing city with good views and art but overhyped by Instagram. No need to go here if you're tight on timeline. Our guide here was very nice but hard to understand. We felt as though we walked out without really learning much about the history/culture of the city.

Rabat: A bigger modern city, not much else to say. Definitely not the reason you travel to Morocco. We only passed through and it was enough.

Casablanca: I had the exact same thought about Casablanca as I did about Rabat. Not the reason you travel to Morocco, although the Hassan II Mosque is worth seeing if you find time while flying in/out of Casablanca. It was massive and gorgeous! NOTE: The Hassan II Mosque allows tourist to enter but you must enter at one of the designated times. We were NOT told this by KimKim as the inside tour wasn't part of our itinerary and we missed the opportunity to go inside. This was a big letdown when we found out we were too late to see the inside. If the customer is having a tour of Casablanca, a tour of the inside of the Hassan II Mosque should be obligatory and times of entry should be clearly stated to the customer. Unclear minor details and trip logistics made for some frustration through the entire trip. Although it didn't lead to any major setbacks, this type of detailed planning is what we paid for when using a guide service, and we feel as though we didn't receive the local expertise and guidance at certain times. The Hassan II Mosque visit is an example of this logistics issue. Another negative about our trip to Casablanca was that KimKim recommended the Movenpick and it was not very nice. It felt dated and unclean. I'd recommend KimKim find a different hotel to work with.

Activity Review
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience
Morocco

The cultural experience was interesting but this Hammam wasn't the right fit. We were looking for something much more luxurious and we thought that would have been built into our itinerary, but this place just wan't nice. It felt very hustle bustle and the business model was to move tourist - there was nothing relaxing about this experience. There are many nice Hammams in Marrakech, but this wasn't one of them. The bad part was that KimKim never told us which Hammam we were booked at. We trusted them and they let us down on this experience.

Quality of Experience
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Dec 02, 2023
Hello Taylor, , Hope this message finds you well! We wanted to extend our heartfelt thanks for sharing your recent trip experience with us. Your insights mean the world to us, and we're genuinely grateful for the time you took to provide such detailed feedback. It brings us immense joy to hear that your overall trip was a success, and that Morocco left a positive mark on you with its rich history and unique charm. Your observations, whether about the user interface, specific destinations,... Read more

Hello Taylor, ,

Hope this message finds you well!

We wanted to extend our heartfelt thanks for sharing your recent trip experience with us. Your insights mean the world to us, and we're genuinely grateful for the time you took to provide such detailed feedback.

It brings us immense joy to hear that your overall trip was a success, and that Morocco left a positive mark on you with its rich history and unique charm. Your observations, whether about the user interface, specific destinations, or accommodations, are like gold to us – they help us understand what we're doing right and where we can improve.

Just a quick note about the platform feature you mentioned: our usual practice is to keep the original proposal intact and create a duplicate with your desired modifications. This way, you can have a side-by-side comparison and choose the option that suits you best.

Your thoughts on Ait Benhadou and the logistics of the desert camp transportation are priceless. We're sorry for any inconvenience and want you to know that we're actively addressing these issues to provide more comprehensive itineraries and information for our future guests.

The feedback about the Hassan II Mosque in Casablanca is particularly valuable, and we sincerely apologize for any oversight. We're taking immediate steps to enhance communication and ensure our guests have all the essential details for a seamless experience.

Your constructive feedback is like a guiding light for us as we strive for continuous improvement. Your understanding and patience are truly appreciated as we work towards refining our services for the benefit of future travelers.

Thank you once again for choosing us for your journey, and we can't wait for the opportunity to welcome you back for an even more delightful experience in the future.

Warm regards,
Mohamed.

Fantastic Moroccan experience
Morocco | Oct 25 - Nov 7, 2023

Margaret
Margaret N.
South Valley, NM | Reviewed on Nov 27, 2023
We had such a great experience from start to finish! Yassine was able to help us create a trip that was just exactly what we wanted and nothing we didn't - from where we went, what we did and even the level of luxury of hotels from city to city. Our driver was friendly, attentive and a wonderful ambassador to Morocco, helping us understand the culture and history and people of Morocco. We were so well taken care of throughout that even when I left my new smart watch at the tent camp in the... Read more

We had such a great experience from start to finish! Yassine was able to help us create a trip that was just exactly what we wanted and nothing we didn't - from where we went, what we did and even the level of luxury of hotels from city to city. Our driver was friendly, attentive and a wonderful ambassador to Morocco, helping us understand the culture and history and people of Morocco. We were so well taken care of throughout that even when I left my new smart watch at the tent camp in the Sahara, our driver, Said, was able to arrange for it to be brought to Marrakesh where we were.

We will use kim kim again and we WILL be back to visit Morocco again. Thank you for a memorable and wonderful experience.

Hotel Reviews
La Petite Chefchaouen
Chefchaouene

Rooms are more modern than traditional, the place was very comfortable with nothing lacking. The building is part inside, part outside which was really cool. Food was delicious and the staff were very welcoming.

Authenticity & Character
Location
loved being in the older part of the city
Staff
Cleanliness & Comfort
Dar Korsan
Rabat

This is a sweet little Riad that had a beautiful view of the river and city below from the terrace. The host was very nice, rooms were comfortable and well equipped. The food was delicious. We loved making our way through the medina to Dar Korsan. Would absolutely stay there again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mazar Fes
Fes

This riad is incredibly beautiful. The owner has created a place that is not only exquisite in appearance but warm and welcoming. We wish we could have stayed longer!

Authenticity & Character
stunning
Location
right on the edge of the medina so you could walk to the medina but be driven up to the front door of the riad
Staff
Very very nice and attentive
Cleanliness & Comfort
Riad Ksar Ighnda
Asfalou

The setting of the hotel and the grounds are very beautiful. The dining experience feels more like a cafeteria than a dining room. The rooms we had were nice but not as nice at the hotel itself.

Riad Jona
Marrakesh

Loved the beautiful hotel with its amazing terrace, great staff who made us feel welcome and supported, location was fantastic as we were able to walk to most places we wanted to go. The rooms were beautifully decorated and very comfortable.

Riad Chbanate
Essaouira

This place is incredible. The attention to the design in the rooms and common areas is amazing. So beautiful we didn't want to leave our room! The terrace was small but very comfortable. Staff is so warm and friendly. food great. Would absolutely love to come back again and stay here.

Barceló Casablanca
Casablanca

Very modern hotel with all of the comforts needed.

Luxury Camp Chebbi
Merzouga

Lovely tents with full bathrooms in each one. Sunrise and sunsets beyond description.

Location
beautifully situated among the dunes
Staff
Very friendly
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca

Clean and modern. Staff are amiable. Location was ok.

Activity Review
Evening Food Tour in Marrakesh
Evening Food Tour in Marrakesh
Marrakesh

This was one of my favorite activities we did in Morocco. We were guided by Rachid, who was not only professional and knowledgeable but a lovely human being. Had we not had to run off to retrieve a lost item, our conversation with him would have continued despite our tour being officially over. Of course there was more food than we could consume. The food was delicious and we revisited some of the places he took us for more of the same later during our stay in Marrakesh. But Rachid was the best part by far!

Quality of Experience
Guides, Drivers and Staff
Rachid was the best
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Nov 28, 2023
Dear Margaret! We're thrilled to hear about your fantastic experience from start to finish! It warms our hearts to know that we were able to help craft a trip that perfectly aligned with your desires, ensuring every detail, from the destinations to the level of luxury in hotels, met your expectations. It's wonderful that your driver, Said, not only provided safe and comfortable transportation but also served as a knowledgeable and friendly ambassador to Morocco. Understanding the culture,... Read more

Dear Margaret! We're thrilled to hear about your fantastic experience from start to finish! It warms our hearts to know that we were able to help craft a trip that perfectly aligned with your desires, ensuring every detail, from the destinations to the level of luxury in hotels, met your expectations.

It's wonderful that your driver, Said, not only provided safe and comfortable transportation but also served as a knowledgeable and friendly ambassador to Morocco. Understanding the culture, history, and people of Morocco is an integral part of any visit, and we're delighted Said could enhance your journey in this way. We're especially pleased to hear about the exceptional service when you accidentally left your smartwatch at the Sahara tent camp.

Thank you for choosing us for your Morocco travel experience. We're honored to have been a part of creating such wonderful memories for you. We look forward to helping you plan your next adventure, and we can't wait to welcome you back to Morocco. Please stay in touch!