Kimkim Trip Reviews for Morocco

I must say it has been a pleasure to hire kim kim for this trip, I strongly recommend the planning and care of Said an the service, the driving skills and the amability of Abdellah.
Great picks for the hotels and we were able to scroll the best of Morocco in merely 12 days due to a great planning offered by Kim Kim.
No one would regret hiring them: good prices, good choices, excellent services!!!

We spent 8 days in Morocco and left with enough reasons to return over and over again. The country and its people have so much to offer - regardless of your interests. We travelled as a family of 3 generations and everyone delighted in each and every day. Ilyas (our driver) definitely takes care to maintain relationships throughout the country which had the additional benefit of opening doors to conversations and opportunities throughout our visit (and his driving was great, too).

whether you have been previously or not, we highly recommend this team to provide you the trip you are looking for.

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Am amazing place to spend time and if you need to cut your trip short, don’t do it here. You won’t want to leave.

Authenticity & Character

listening to and playing drums

Location

Staff

Their kindness and humor

Cleanliness & Comfort

Hotel Xaluca Dades

Boumalne

This hotel is somewhat of a necessity given it’s location. While the rooms were adequate, it didn’t match the rest of the stays in hotels we stayed in in regards to comfort and quality.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Showers and hot water access

Riad Le Pèlerin

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

From beginning to end, the experience was exceptional including thoughtful consideration for the fragile environment we were in. Sunset in the Sahara with a fantastic guide, music by moonlight and exceptional tents and food.

Quality of Experience

Food

Guides, Drivers and Staff

Amazing!

Transport

Trekking through Dades valley, Exploring Kasbahs, and Embracing Village Life

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our trip to Morocco was an amazing experience. We would like to thank our driver Soukiana Arrabhi for her professionalism and warmth. Soukiana went above and beyond to make us feel comfortable. She is one of the few female drivers in Morocco. My sister and I were so lucky to get her. We are huge coffee drinkers and she knows all the great stops to get coffee during our drive through Morocco. She is also a fantastic photographer - an expert at the group selfie!

We also want to give a shout out to our fantastic guide in Marrekesh - Hannan Eland. Hannah is very knowledgable in the history of Morocco which is what we wanted to learn while we were there. She found us a fantastic pharmacy to buy natural health care products like eucalyptus crystals and snail cream for wrinkles. They go through the whole process of how the products are made and how they work.

The whole trip was fantastic but our 2 favorite places/experiences were at Tiziri Camp in the Sahara desert run by Imazighen people and the Dar Rihana riyad in the Dades Gorge. There is nothing like sleeping in the desert! It is so quiet and serene. The camp employees did everything from lead the camels to cooking meals and also entertaining us with Berber music by the moon light and camp fire. As for Dar Rihana - the hotel is gorgeous and the chef is amazing. I was not expecting this diamond in the middle of the mountain valley. It is truly an oasis.

We had a fantastic trip and I would recommend it to anyone, Thank you Kimkim team!!!

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Staying at Tiziri Luxury Camp was one of the highlights of our trip. The gentlemen that run the camp are fantastic hosts! They did everything from get us to the camp by truck, ATV or camel (the camels were very well taken care of in case anyone is worried), cook and serve all of the fantastic meals, and provided beautiful Imazighen music by the camp fire. The accommodations are gorgeous and comfortable. It was truly a magical experience. The Sahara desert is so quiet at night and the sunrise is stunning. We would stay longer next time. Thanks Tiziri Camp for all of the hard work that you do. They are eco-friendly on top of everything!

Authenticity & Character

Imazighen music by the camp fire and learning about the history and culture of the people

Location

The desert

Staff

The guys did a great job!!

Cleanliness & Comfort

Unbelievable that this little paradise is in the desert!

Dar Rihana Dades

Douar Aït Ouffi

Dar Rihana is a gem in the Dades valley. I have to say I was pleasantly surprised as I never imagined there would be such a beautiful little riyadh in the middle of the gorge. We were served mint tea and delicious home made almond cookies out on the patio before we went to our room. The hotels decor is gorgeous with all type of interesting detail in the design. It has a fresh new feel to it but keeps a 'true to Morocco culture' look. An even bigger surprise was the food. The chef put out a 6 course dinner that was fantastic. The food was creative but still all Moroccan flavors. My favorite was a goat cheese tart with spicy tomato roulade and a dough crust. The two brothers who own and run this riyadh have something amazing going. We have already recommended it to people that we know. I would actually like to doing some hiking in the valley and stay longer next time.

Authenticity & Character

It was clean, beautiful and comfortable

Location

Beautiful in the bottom of the valley

Staff

Two amazing brothers run it and the rest of the staff are fantastic.

Cleanliness & Comfort

Beyond clean and comfort. The bathroom shower was special and the beds were big with lots of blankets,

Palais Sebban

Marrakech

It is a beautiful riyadh hidden away in the Medina. I was so surprised that the outside looks like nothing and when you open the door you enter a paradise. This place definitely had that feel. We loved our room, the service was amazing and the location is perfect. Thank you Palais Sebban for the great experience. I also got to watch one of the workers make msemman for our breakfast. I will be trying it at home. It is a delicious fried yeast dough that is served with honey or jam. Yummy.

Authenticity & Character

Gorgeous place

Location

Perfect

Staff

Staff was friendly and helpful

Cleanliness & Comfort

Our room was beautiful. Clean, private, comfortable. It felt like we had our own apartment with a roof top patio.

Lina Ryad & Spa

Chefchaouen

Loved this beautiful little riyadh. Our room was on the top floor so we had a patio overlooking the city and country side. It was the whole top floor. We ate our dinner there and the food was excellent. Cannot say enough about the wonderful staff. I would stay here again.

Authenticity & Character

Authentic Moroccan style riyadh - beautiful.

Location

It is was in the Medina and overlooked the whole city so the views from our roof top patio were amazing.

Staff

So welcoming and accommodating - shout out to the guys who carried our heavy suitcase up all the stairs in the Medina.

Cleanliness & Comfort

Very clean and the beds were so cosy!!

Riad Salam Fes

Fes

We stayed here for New Years Eve. The room was cute. The service was very good. My favorite things were the hamman (massage and bath), the pecan cookies (I want that recipe!), the gorgeous interior design and the location. There was a New Years Eve dinner which included entertainment. There was a young Moroccan woman at the table next to us who got up and gave the belly dancer a run for her money. She told us that she learned how to shimmy on Youtube. It was a great cultural experience. The food was also excellent.

Authenticity & Character

Beautiful Moroccan design

Location

right in the middle of everything - perfect

Staff

Very professional. The two sisters who did our hammems were fantastic!

Cleanliness & Comfort

Very clean and comfortable

Activity Reviews

Guided tour of Tangier

Morocco

Our driver/guide Soukiana Arrabhi was a total professional. She showed us the city and then we went to our next destination. Soukiana was our driver the whole trip. Our experience would not have been the same without her.

Quality of Experience

beautiful city - easy to fly into

Guides, Drivers and Staff

The best

Transport

On time, clean car, smart friendly female driver, vert accommodating especially with our coffee stop requests

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

We got a guide at the entrance. Make sure to go with the guides that have a badge. Our guide Mohammed was excellent. There is so much history at this site. Very much worth seeing with a good guide.

Quality of Experience

love the history

Food

Great coffee all over the place.

Guides, Drivers and Staff

we had our driver Soukiana and found an excellent guide at the entrance - guide is an extra cost plus tip so bring cash

Transport

I loved driving through Morocco with Soukiana because we really got to see the country.

Wonders of Fes: Exploring the Medina in Half a Day

Fes

Fes was our first stop where we really got to explore the Medina. Mohammed our guide was fantastic. He took us to the leather shop/tannery, carpet shop where we learned how the make beautiful carpets, clothing shop where they weave and make all of the products, and the ceramic shop where we watched craftsmen making pots/tiles/tables and more. At each place we learned about how these trades are done which is a huge part of Moroccan history. Of course you are encouraged to buy things at each place. The tour is a historical and cultural experience.

Quality of Experience

Mohammed our guide

Guides, Drivers and Staff

Mohammed

Transport

Soukiana

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Marrakesh is such a vibrant city. Our guide Hanan Elaadi was extremely knowledgable about the history of Marrakesh and Morocco. We were in very good hands with her. She did not let us out of her site. She also found us a fabulous shop with natural products for health care - skin products, eucalyptus crystals, spices, hair care products. We bought snail slim for our wrinkles - I think it is working!!! Hanan also found a good restaurant at the edge of the Medina to stop for lunch and do some people watching.

Quality of Experience

our guide Hanan

Guides, Drivers and Staff

Knowledgable and kind

Transport

our driver and guide

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

The highlight of our trip was staying at the Tiziri Camp in the Sahara desert. The desert camp is beautiful. The tent and accommodations were clean, comfort and luxurious. Food was excellent. The men running the camp went out of their way to make our time there a 'true one of a life time' experience.

Quality of Experience

Sitting around the fire under the stars listening to the camp workers play amazigh music was a real experience.

Food

Wonderful food.

Guides, Drivers and Staff

The camp staff were all fabulous.

Transport

We did ride the camels but you can take a jeep or ATV.

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

I was not expecting such a wonderful little riyadh in the middle of the mountains. The Dades valley is a site to see - gorgeous. We would definitely go back to Dar Rihana riyadh and spend some time hiking in the gorge. The food was super fantastic at Dar Rihana. The two brothers that own it have a great thing going.

Quality of Experience

Dar Rihana riyadh and the food there

Food

The chef at Dar Rihana is top notch. We were served a 6 course meal that rivals some of the meals I have had in top NYC restaurants.

Guides, Drivers and Staff

The owners and staff at Dar Rihana are top notch.

Transport

The drive was stupendous and a bit scary. The roads are super curvy around the mountains and narrow. Thank goodness for our expert driver Soukiana.

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

We stopped at a casbah that is a UNESCO heritage site. It was really nice to get out and spend some time walking around.

Quality of Experience

The casbah

Food

none

Guides, Drivers and Staff

We did a self tour but ended up being near a group with a guide so we heard a few historical things. We read about the casbah online.

Transport

Soukiana

Wow! What an amazing experience. My trip to Morocco exceeded my expectations and I am so thankful to KimKim and Megan for helping to coordinate such a lovely trip. I appreciate that Megan met with us live over Zoom before the trip to really understand what we were looking for in this trip. As two young women traveling together, our biggest concern was safety, and we did not feel unsafe for even a single moment during the trip.

The logistics were impeccably managed. Everyone - from our drivers to our city guides to our Riad hosts - worked together to make sure we were comfortable, safe, and that we enjoyed our time. We traveled across much of the country and the time getting to know our driver, Mustapha, was a highlight of the trip. I'm glad to say we gained a new friend!

It's difficult to summarize the experience because we saw and did SO MUCH in just a week. We explored the medinas of Fes and Marrakech, ate amazing food, saw beautiful sights across the country like Todra Gorge and the historic Ait Benhaddou, we bought beautiful souvenirs, and made many friends along the way. Morocco is a unique and very special place, full of lovely people, sights, and sounds. I couldn't recommend a trip with KimKim and Megan/Wanderlust more.

Hotel Reviews

Dar Victoria

Fez

We loved Dar Victoria! Karim and Abdul were lovely hosts, helping to carry our bags and always making sure we were comfortable during our stay. Our room was spacious, comfortable, and SO CLEAN! Breakfast was delicious and plentiful. We also ate dinner one evening, and the chicken tagine was my favorite meal of the trip. The rooftop has an AMAZING view of the Fes medina and was a lovely place to be at sunset.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Paradis Du Sahara

Merzouga

Like most of the trip, our experience at Paradis Du Sahara exceeded our expectations. We began with a camel ride to the camp. Riding camels for an hour at sunset in the Sahara was a surreal experience. It was so peaceful and our guide, Said, was kind and fun, always willing to take photos and share a story. This is definitely NOT "camping" but a comfy king size bed with lots of blankets, a working toilet and shower, and plenty of other amenities. The food and service from the staff was just perfect. Being around the fire at night playing drums, dancing, and sharing stories was a highlight of our trip. I can't wait to go back!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Chamaa

Ouarzazate

Dar Chamaa was lovely! The staff was friendly and helpful, the room was spacious and clean, and the food was great. The property is beautiful, with a lovely outdoor seating area and pool. We especially loved the buffet-style breakfast and the balcony overlooking Ouarzazate from our room. The location is not very walkable, but you really have no reason to leave the property because all of your needs will be met. Would recommend!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Merzouga

Marrakech

We LOVED Riad Merzouga. We were greeted by our host, Brahim, who started the stay with some mint tea (of course) and guitar. The lobby and common space are beautiful, with a pool in the middle, and plenty of space to relax. We especially loved the rooftop and spent time there relaxing. Our room was spacious, clean, and they even included some towel animals for us! The location is great - easy to find and close to the main attractions in Marrakech. Brahim was so kind to even wake up before 4AM to walk us to our driver as we headed for the airport. Everything was wonderful and we can't wait to go back.

Authenticity & Character

Location

Staff

Brahim is the best!

Cleanliness & Comfort

Activity Reviews

Wine Tasting in Meknes

Morocco

While this may not be the most expected or "authentic" experience when visiting Morocco, I am very glad that we visited the Volubilia-Domaine de la Zouina winery in Meknes! After a week of travel, this was a perfect way to relax and see a different side of Morocco. Our guide, Mohamed, was so kind and went out of his way to make our time fun, including driving us around the vineyard and sharing wine and cheese with us. We toured the winery, then were greeted with a lovely spread of cheeses and wines out on a lawn by the vineyard. I would hardly call this a "tasting" as we were given several bottles of wine to enjoy as we pleased. We purchased a few bottles to enjoy over the rest of the trip. Overall, it was a lovely experience!

Quality of Experience

Guides, Drivers and Staff

Transport

Tour Fes with a Private Guide

Fes

To say we just grazed the surface of Fes with a 6 hour tour is an understatement. The city is incredibly dense, full of lovely people, historic sights, shopping, food, and more. Our guide, Kamal, is so knowledgeable about the history of Fes and Morocco, and it was so interesting to just soak up his brain for the afternoon. Kamal was very helpful in guiding us through the medina to purchase good quality items and seeing all of the artisans at work was fascinating. This tour was a blur in the best way, and Kamal spent extra time with us later in the day to make sure we'd get to see as much as possible.

Quality of Experience

Guides, Drivers and Staff

Transport

Camel Trek into a Luxury Sahara Camp

Morocco

Riding camels in the Sahara at sunset is surreal. Our guide, Said, was fun and helpful, always willing to snap a picture or share a story. It was a once-in-a-lifetime experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sahara to Ouarzazate via Todra Gorge

Morocco

Such a fun day! We stopped in Rissani to visit the market, visited a fossil shop, tried on traditional Berber clothing, stopped at Berber villages, walked the Todra Gorge, and explored some of the "Hollywood of Morocco" sights in Ouarzazate. It was a fun and busy day, and a great way to see Morocco outside of the major cities. Our driver knew exactly where to stop and when to maximize our time and comfort!

Quality of Experience

Guides, Drivers and Staff

Transport

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech

Morocco

Ait Benhaddou was one of my favorite experiences of our Morocco trip. Be prepared to climb a bit if you plan on visiting the top for the views. The drive through the High Atlas was SO BEAUTIFUL! Our driver was always willing to stop for a photoshoot. I was also impressed with the new, well-maintained roads throughout the mountains. We visited the Argan and Rose Oil co-ops as well, which I would recommend as a nice stop for souvenirs.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour

Marrakesh

We are SO glad that we did a food tour with a guide in Marrakech! It's easy to become overwhelmed with all of the available food options, and the many stall-owners who are vying for your business. With the tour, we were able to try a wide variety of foods that we knew were all of great quality. My only suggestion is to PACE YOURSELF for this tour, as you will eat more than you should!

Quality of Experience

Guides, Drivers and Staff

Transport

We were two American women traveling through Morocco on a budget, but we felt like princesses thanks to our EXCEPTIONAL driver Rasheed, the gorgeous riads selected by the travel agency and the well-informed guides.
Hakim worked with me via email and Zoom, in English, to come up with our ideal itinerary. Not only did we see many historical sights, the guides taught us so much about the history, culture (past and present) and customs of Morocco. And, they were flexible if we wanted to stay a little longer at once place or skip something.
If you go to the Roman Ruins, request the guide Hassan. In Meknes you want Mohamed and in Casablanca, request Mourad.
Many thanks to Hakim and KimKim for giving us a once in a life-time experience!!

We had an exceptional experience in Morocco with Kim Kim and original travels, the tour company in Morocco. Our driver Karim was excellent: Karim was great company for 7 days, full of interesting information especially about Berber culture and history. Karim knew all the interesting villages and side-excursions to take us on, completely flexible and helpful with changes - and a relaxing safe driver. Fantastic thank you Karim, Mohamed and Saïd.

Our trip was unforgettable!
From the very beginning we were met by our driver (Mohammed) at the airport in Casablanca. Automatically he made us feel welcome and comfortable by his beautiful smile and pleasant demeanor. He was our driver throughout our entire 11 day vacation. He was interesting and patient and an expert driver.
Hakim provided us with the most amazing places to stay as well as provide smart and informative guides when taking a tour of markets, medinas, Mosques or famous sites.
I can’t think of any way we could have been accommodated any better.
Superior service and attention was given to us at all times.
I would highly recommend Hakim with the Kimkim Travel team.
I can’t say enough… it was the best!!

The trip overall was fantastic! Firstly, our guide Ibrahim was very accommodating - he made a special effort to find our group vegetarian food for all meals. He was very skilled at working with the locals at each location to make sure we were taken care of. In addition, our transportation between locations was very comfortable. The vans we used had wifi and were just generally comfortable to travel in.
Secondly, the activities were engaging and fun. In particular, our group loved the glamping experience in The Sahara. The camel ride up the dunes to watch the sunset as well as the ATV excursion to the hotel for breakfast the next morning were exhilarating and well planned.
Finally, our lodging was mostly comfortable. We had less than ideal lodging at Ouarzazate, but other than that, the hotels we stayed at in our other locations were nice, comfortable, and had great facilities.
Overall, Megan did an amazing job planning the trip. Everything was well thought out, our excursions/activities were entertaining, and she did a great job accommodating us.

We were a group of 14 (4 families) traveling from Philadelphia to Morocco on a 7 day trip. Sharon was a our KimKim specialist designed the itinerary and made necessary arrangements for travel, stay and tour guides at all the locations we visited in Morocco.
Our experience has been one of the best! It was our first visit to the African continent and to a culture that is very different from the Eastern (India) or Western (US) culture.
Morocco is one of the cleanest countries that I have been to. Every city street we visited is kept very clean! Kudos!

Here is a a list of our memorable experiences:
-Fes - Belly dance in a local restaurant. Make sure you make your dinner reservations well in advance. Between the wine, music and dance you will truly enjoy the experience.
Soak up the sun and try ALL the local food (with bottled water). I was interested to try camel meat but to my surprise it was hard to find a dish made of camel meat in local restaurants.
-Merzouga - The camel ride to the desert camp and ATV ride back is an awesome experience. Watching the sunrise from top a high sand dune is memorable.
-Boumalne Dades - Do not miss the view of the Jorge! Whew - breathtaking! Walking in the valley and being with nature (for a little while) and meeting the locals (Amazigh, also called as Berbers but please use Amazigh to refer to them).
Marrakesh - The market square has so much to see, eat and witness, your senses are going to get pounded. Pace yourself and enjoy everything, one at a a time.
We had teens traveling with us and never felt unsafe in Morocco. Well, they went to a nightclub in Marrakesh and returned at 3am in cab by themselves, if that isn't safe enough, what is!

Shoutout to Mohammed (tour guide), Ahmed (driver), Hassan (Guides), Sharon and KimKim!

Highly recommend KimKim and Morocco for a very diverse experience!

Activity Reviews

Fes to Merzouga via Ifraine and Azrou - Camel Trek to Desert Camp

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

ATV Quad Tour of the Desert

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Going to Morocco was on my bucket list since very long & I finally made it there. Our trip was quite hectic as we wanted to cover as much as possible within our constrained time frame.

Our itinerary said "included" for many visits but I wonder why we still had to pay entry fees at some locations even though these excursions were as included..??

Let me give my feedback location wise as follows :-

** Marrakech : Fun city.
We stayed at Sofitel & they did not let us check in till almost 3:30pm in the afternoon. Very bad service at the front desk with no consideration for guests. But the location is very good & rooms + breakfast are good.
The Hamaam visit was most terrible - I wonder why the guide chose that particular place..?? The way treatment was done by ladies in hamaam was torturous & you should definitely not send anyone there anymore - please take this up strictly with your guide. Only the massage after hamaam was okay but overall experience, cleanliness, ambience & service was horrible.

** Merzouga : Awesome.
This was the best experience in our entire trip. The camp, food, service, staff, tent accommodation, facilities, camel ride, ATV & 4W drive all were superb. Must consider this for sure.

** Fes : Highly overrated.
Our first accommodation in a Riad but unfortunately we were given the worst room. I even pointed this to the manager when we checked in & he said all rooms are same. Next morning when I peeped into 3/4 other rooms they were far more superior & so were their bathrooms. Honestly a big let down & this should be conveyed to the Riad strictly. The common area was good & food + service was decent but very put off with the room.

Walk through the Imperial City was also just okay & the guide there mostly took us to shops & browsing walk through some streets of the old Medina. Please don't shop here as souvenirs are almost double the price than in Chefchaouen.

** Chefchaouen : Beautiful.
Small & beautiful town on a hill, very clean roads, narrow streets & lovely people. The Riad here was comfortable & service too was nice. A sure town to visit when in Morocco.

** Tangier : Vibrant.
More like a European town with lots to do, a very vibrant city with many things to offer. Cap Spartel is a must visit location here. We stayed at Hilton City Centre which was located perfectly, overall a good property with perfect location as station is just opposite.

** Casablanca : Average
A big city but lot of diversity - the newer areas are good but otherwise just okay. We stayed at Sofitel but did not like the location nor ambience nor rooms of this property. The dinner was good as vegetarian food so was freshly made.

Finally - Morocco is a county one must visit to see the diversity & enjoy the beauty..!!

Hotel Reviews

Tiziri Luxury Camp

Merzouga

** Merzouga : Awesome. This was the best experience in our entire trip. The camp, food, service, staff, tent accommodation, facilities, camel ride, ATV & 4W drive all were superb. Must consider this for sure.

Authenticity & Character

Everything..!!

Location

Everything..!!

Staff

Very courteous & warmth..!!

Cleanliness & Comfort

Everything..!!

Riad Marjana

Fes

** Fes : Highly overrated. Our first accommodation in a Riad but unfortunately we were given the worst room. I even pointed this to the manager when we checked in & he said all rooms are same. Next morning when I peeped into 3/4 other rooms they were far more superior & so were their bathrooms. Honestly a big let down & this should be conveyed to the Riad strictly. The common area was good & food + service was decent but very put off with the room.

Authenticity & Character

Location

Approach.

Staff

Management.

Cleanliness & Comfort

We got the worst room.

Lina Ryad & Spa

Chefchaouen

** Chefchaouen : Beautiful. Small & beautiful town on a hill, very clean roads, narrow streets & lovely people. The Riad here was comfortable & service too was nice. A sure town to visit when in Morocco.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Garden Inn Tanger City Centre

Tangier

** Tangier : Vibrant. More like a European town with lots to do, a very vibrant city with many things to offer. Cap Spartel is a must visit location here. We stayed at Hilton City Centre which was located perfectly, overall a good property with perfect location as station is just opposite.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Casablanca Tour Blanche

Casablanca

** Casablanca : Average A big city but lot of diversity - the newer areas are good but otherwise just okay. We stayed at Sofitel but did not like the location nor ambience nor rooms of this property. The dinner was good as vegetarian food so was freshly made.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Rooms.

Hotel Xaluca Dades

Boumalne

Average place to stay as this town was very small. But the restaurant need to improve hygiene & cleanliness standards for sure.

Authenticity & Character

Location

Staff

The service staff in the restaurant.

Cleanliness & Comfort

Activity Reviews

Serenity Unleashed: Indulge in a Tranquil Hammam & Spa Experience

Morocco

The Hamaam visit was most terrible - I wonder why the guide chose that particular place..?? The way treatment was done by ladies in hamaam was torturous & you should definitely not send anyone there anymore - please take this up strictly with your guide. Only the massage after hamaam was okay but overall experience, cleanliness, ambience & service was horrible.

Quality of Experience

Value for money we paid for vehicle, Riad experience at Fes & Hamaam at Marrakech.

Guides, Drivers and Staff

We enjoyed the entire journey because of our driver Imad so we compromised on the vehicle quality.

Transport

Vehicle was spacious & comfortable but totally run down.

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

The entire experience was amazing & enjoyable. Majorelle Gardens are beautiful.

Quality of Experience

Very knowledgable guide.

Guides, Drivers and Staff

Driver Imad is a star - soft spoken, calm & very helpful.

Transport

Comfortable but a very run down vehicle.

Majorelle Gardens Guided Visit

Marrakesh

Beautiful gardens with wide variety of plants & trees. Overall a great experience.

Quality of Experience

Guides, Drivers and Staff

Driver Imad is amazing.

Transport

Cleanliness & maintenance of the vehicle.

Abdellah and Said were very helpful. They would respond quickly when we have a question or concern. The guide in Fez, Hindi, was quite good and we enjoyed his tour.
All the sights were beautiful. Morrocco is a beautiful country. The dessert in Merzouga was memorable but too long to get to.
The tour itself was very tiring being on the road for so long. On hindsight, I should have just stayed in Marrakesh and Fez and do day tours rather that a 7 day road trip.
I believe there’s an option for this., which I should have taken instead.

We had a wonderful experience on our trip to Morocco. Mohammed and Said planned our trip to include all our Neds which went over without a hitch. Our guide / driver for the entire 8 days Younees was fabulous, courteous, respectful and drove us around safely providing us some historical details on our various routes.
We enjoyed Chefchaouen -Blue City- small, charming and walkable ; Marzhouga desert camp was very memorable along with camel riding and overnight camp. Food - dinner and breakfast here were exceptional although weather at night was very cold . Ahmed the camp owner provided warm water bottles with electric blankets which helped. The drive through Dades valley was unbelievable through the mountains with great views of areas where some famous movies were shot. Stay at dar Rihanna was great again with exceptional food and service .

Hotel Reviews

Hotel Dar Mounir

Chefchaouen

Small but comfortable riad with great breakfast and very helpful staff for restaurant recommendations

Authenticity & Character

Location

close to the center for walking around the small city although having to carry luggage was a bit hard

Staff

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Ghita

Fes

although riad was beautiful, was cold and location of bathroom from the room made it not such a great experience given that bathroom was very cold ; also our riad was way from the main riad

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad AWA Marrakech

marrakech

Modern riad , great location, great breakfast. Would have been helpful to have access to some on site tea and snacks on our return from a day long trip

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Best riad experience of our trip , incredible food with 5 course dinner and great breakfast served by very friendly staff

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

A Scenic Journey: From Casablanca to Chefchaouen

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

We were expecting a small group tour but turned out to be an extremely large group with an uninterested guide probably our worst experience on this trip

Quality of Experience

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Wonders of Fes: Exploring the Medina in Half a Day

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

one of the best experiences on this trip

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

Enjoy a hike with a local guide in Dades Valley & Lunch with a Berber Local Family

Morocco

Nice nature walk with Mehmud who took us to his home and shared tea with his family. Truly amazing experience !

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Majorelle Gardens Guided Visit

Marrakesh

Mesmerizing experience ; knowledgable guide Henen

Casablanca Odyssey: Explore Casablanca with your driver

Morocco

3 mountain ranges, 5 Imperial cities, fresh oranges so sweet and right off the tree. Road side Barbecue skewers with Moroccan salad was the best meal of the trip. Fresh seafood in Tangier with a view of the ocean. Changes in schedule without issues. Wonderful warm people along the way with a driver who cared for us as if we were family. Each night stay was in a unique place with very comfortable beds.

I would change the Marakesh hotel to somewhere without a disco until 2:30 am, and mechanically check vehicles before travel.

My review
Overall trip was well organized.
Tangier- Airport pick up was prompt and easy. When we arrived at the hotel, rooms were not ready. We were taken to a local restaurant by walk after a long flight where they were not ready to accommodate 20+ guests all vegetarians. Food was not sufficient for everyone. We were super tired after long flights, not having time to unwind before trip to Asilah. Hotel was suboptimal. Floor tiles swollen with wetness, door frame chipping due to moisture.Overall rooms were bad.
Asilah was simply breathtaking. We enjoyed the time - beautiful sunsets, wonderful guide,

Gibralter- Our own trip- Fantastic- Loved it
Chefchauoen- Awesome place, great guide.Puerta AZul- Would definitely recommend for future guests. Food simple but great. Great service by Hotel managers. We felt at home. Would love to go back again to that Hotel
Guide - extremely engaging and knowledgeable. Was wonderful
Sahara camp- Need lot of improvement in planning. We were not infomed clearly about the plans in Sahara- We were taken to the desert, was asked to take only toilteries for the night only to realise that we needed clothing etc to stay that night. All suitcases had to be hauled out from vns, to put it on dirty grounds, open suitcases in front of all guests to take out additional clothes.This was done in very haphazard , hurried manner, many didnt take the essentials for the night and ATV tour. It was freezing at night, Our camp assignment was a total disaster- We were given basic room with no heating, bare bedding. Other guests got luxury room assignment.Uday family and my family were drive to another campsite for these basic rooms. We could not stay in that camp due to frigid cold weather and lack of heating and hot water. We talked to Ibrahim only to hear that nothing could be done that night. He stated that rooms were overbooked.This was totally unacceptable. We expected Megan to ensure that all room assignments were made according to our request and payments. We ended up in argument with camp manager at 11.30 pm and he called another camp to find rooms for us with heating. We were driven around midnight to another camp.With this confusion, we left behind our gloves and jackets in the camp room
We were all very tired after long trip only to face this additional difficulty at night. It was an ordeal for my family. Uday family did not get any upgrades. This should never have happened

Next morning- ATV trip- Ibrahim did not warn us about the cold weather so many failed to pack jackets, gloves, hats previous day when he suddenyly asked us to open suitcases in the middle of the road to pack for the night. ATV tour was difficult for some as they did not have proper gear for the weather. People who did not go for the tour were said that they will be taken to the hotel where our suitcases were there . Some assumed that they could take a shower and rest for sometime while waiting for atv return.We realized that hotel is only for breakfast , not for showering etc. Some guests were upset that they were not given proper information

Despite all these difficulties, camel tour was amazing.
Food at the camp for great
I didnt got for atv tour. We were thinking he could have arranged to go around the place for sightseeing instead of sitting at the breakfast area.
Fes- Was amazing. Tour guide was superb.We truly understood the history of medina. We visited the tanneries and ceramic place. We felt all items were marked up for us as we found same items at much cheaper place outside of these factories. We felt bit cheated. I dont know if guides can warn us or make some negotiations with the factory staff to be more reasonable with the prices.I truly felt that we needed more time for shopping in Fes . Medina
Mariott - Great place, good food. felt at home

Oza and gorge- Great place, but was there only for 15 min. Not enough to absorb the beauty of the place. Ibis- Not great at all .Too small rooms , no space to walk around with our suitcases. Studio city- wonderful, was exciting. worth seeing

Marakeesh-Hotel was good- food disaster- esp new year eve party food was disaster- No veg options. Many did not eat at night. Marakeesh guide- not good- Didn't spend time explaining any hist.Just walked us to the places and left us there, asking us to meet him when we are done.Same with the market- Just made us walk through the lanes so fast and never gave time to shop or gain any information about the marker.He took us to a perfume place and left us there for demo and shopping. We realized that all prices were extremely high- small amber bar costed us $8 only to get the same for 2$ outside that shop. Many guests were unhappy with this guide. We didn't have enough time to shop in the market. We felt hurried through out the trip

Casablanca was very good.Hotel was good. Rick cafe food- messed up.They served us non veg food despite our request for veg food while planning this trip. Some people ate without knowing and they felt disgusted after the food. They had very strict religious beliefs and they felt that they violated their faith.This was not acceptable.

I am writing honest feedback only for your team to take away areas that need improvement. Places were stunning, Ibrahim was awesome, vans were ok, had wifi in one van, other didn't have, so it was a problem for kids.

My important suggestion- Prepare the guests for next day by either giving a summary of next day activities with times, or print out a schedule for each family. This will help guests understand and prepare for the day- be it long bus rides, lunch at some place where veg food may not be available, dress for appropriate weather etc. We only knew what time we had to be out in the lobby for bus. Rest of the day was like " as we go".That was hard because we did n't know what we will be doing.

Would I do this trip again with your team
Absolutely

But Would like to see some improvement in communication, hotel services, food and better insider information about shopping etc

Kalyani

Hotel Reviews

Fredj Hotel & Spa

Tangier

Bad rooms, bathrooms - tiles, ripping due to water spilling from the shower, door frames- water damage

Location

location closeto main square

Cleanliness & Comfort

bathrooms - severe water damage due to poor design of the shower

Puerta Azul

Chefchaouen

Lovely authentic hotel, beautiful decor, felt we were in another era. services excellent

Staff

Courteous, very attentive to needs, super nice

Cleanliness & Comfort

lovely rooms, spacious and clean

Fes Marriott Hotel Jnan Palace

Fès

ibis Ouarzazate Centre

Ouarzazate

Small ROOMS

Paradis Du Sahara

Merzouga

Authenticity & Character

Heating

Location

Basic rooms - very uncomfortable at night due to cold weather

Cleanliness & Comfort

Very cold inside the camp

Barcelo Palmeraie

Marrakech

Nice hotel, spacious rooms, good bathrooms

Hotel Odyssee Center

Casablanca

Great Hotel, good rooms

Activity Reviews

Explore Chefchaouen (guided)

Chefchaouen

Tour Fes with a Private Guide

Fes

Camel Trek into a Luxury Sahara Camp

Morocco

Need more communication to prepare the guests

Sahara to Ouarzazate via Todra Gorge

Morocco

Need more time

Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech

Morocco

Tour Marrakech with a private guide

Marrakesh

Guide- not interesting and engaging.We felt he was angry with us at times .

Hassan II Mosque

Morocco

Many thanks to Mohammed and Said at kimkim for their assistance with our trip to Morocco! We had an amazing, stress free experience working with them. Communication via text or email was easy with a near immediate response to any question or request. Our driver, Ilyace was outstanding from the second we met him, greeting us each by name without an introduction and then treating us to an incredibly fun and completely safe journey through his beautiful country. I would definitely work with these guys again and highly recommend them to anyone who is planning to visit Morocco.

Fantastic trip.
The guide in Chef chaouen une was a bit « insistant » to bring us to his friend the carpet salesman and we felt pretty sure he was getting a return on the sales!
Otherwise, our driver Tarik was very nice and helpful!

We're fairly experienced travelers but didn't feel entirely confident planning a family trip to Morocco ourselves, so we found kimkim online and and hired them. The reviews were great but it still felt like a bit of a risk since we didn't know anyone who'd used them. What a great decision it turned out to be! Our week-long trip was perfect -- from the beautiful drives to the historic hotels (riads) to the guides in the cities. From the first phone call, all the way through, the team at kimkim couldn't have been more responsive, patient, and helpful. Ali booked everything for us, checking in frequently to make sure it all looked good, making small changes as needed, offering good advice, etc. We explored much of the country, from Chefchaouen (blue city) through Fez, Merzouga (glamping in the desert, camel rides, etc), and Skoura, to Marrakesh. Every riad was more amazing than the last - we couldn't have imagined better places to stay. Our tour guides in the cities were fantastic (fluent English speakers), our driver Hassan was wonderful (always knew where he was going, always on time). The whole adventure just couldn't have gone more smoothly or been more interesting and fun. Morocco is a gorgeous, fascinating country with wonderful people. We're so grateful to kimkim for planning an absolutely perfect trip for us and highly recommend them!

Hotel Reviews

Desert Luxury Camp Erg Chebbi

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Salam Fes

Fes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Ksar El Kabbaba

Skoura

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Sebban

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Skoura via Todra Gorge & Rose Valley

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Skoura to Marrakech via Ouarzazate & Aït Benhaddou

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Majorelle Gardens Guided Visit

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Our Morocco trip made it to the top three family trips. Amazing!!!
The majority of the planning/foot work was done by Louis and Yassine for us.
I oversaw the hotel choices because it mattered we slept in memorable, comfortable and quiet roads and hotels. They delivered above our expectations 98% of the time. We were very pleased. I am confident to recommend that their word/promise held true. Thank you Louis and Yassine.
The person who made the biggest difference in our trip was Abdr Fateh Makhlouf!
A compassionate, forward thinking and our friendly driver Maukhlouf, who by the end of the 11 days trip became like family member.
He was punctual; he incentivized us to start earlier but worked with us on days we didn’t get out at 8 am; he was “magical” in planning the road stops. Not even once did we feel, like it was taking too long to get to the next destination! He planned very timely stops for tea or bathroom breaks for the family.
He paid attention and kept the inside of the vehicle very clean and comfortable.
Thank you Fateh Mouflouf!

PS: Our local guides arranged by Loius and Yassine were all great!

Hotel Reviews

Hyatt Regency Casablanca

Casablanca

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Royal Tulip City Center

Tangier

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Meziana

Chefchaouene

Authenticity & Character

Location

Staff

Cleanliness & Comfort

It’s hard to expect comfort to equal of 5 star luxury hotel . The authenticity of the hotel, and view from our room was memorable.

Hotel Sahrai

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loved it!

Kenzi Rose Garden

Marrakesh

Over stressed front desk staff. Unwelcoming and poorly trained . Poor English

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Room size, decor and comfort was of motel 6.

Luxury Camp Chebbi

Merzouga

Authenticity & Character

Location

Staff

They need to inform guests how to reach them in case of the heater stopping suddenly in middle of the night!!! That’s what happened with us and really caused discomfort. When searching for them they were nowhere to be found.

Cleanliness & Comfort

Hôtel New Mars Dades

Boumalne Dades

This was a real gem of a hotel! What a surprise the decor, the service and meals were! The multi course dinner- we paid for- had a memorable presentstion!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The heating in the corridor of the suites is absent. ALL the door knobs need oiling?! They stick- always.

Hotel Le Medina Essaouira Thalassa Sea & Spa MGallery

Essaouira

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sofitel Marrakech Palais Imperial

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hammam Visit: Traditional Body Scrub

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Overnight in the Sahara Desert

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Exploring the Medina and Historical Sites Of Marrakesh

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Greetings from Penang Island (Malaysia)

BEFORE THE TRIP
I managed to get in touch with Mr. Ali about my trip to Morocco. So far of the best travel service advisor and planner that I ever encountered. The information that planned and given by Mr. Ali was very clear and outstanding. A 5-star rating travel plan with Wowww when you first received from Mr. Ali that how much work & effort he had put in to share with me in such a short period of time. Well done Mr. Ali!

DURING THE TRIP
My trip goes well throughout my 9 Days road trip.
I was first pick up by Mr. Mohamed on 23 Dec (Friday) @ Casablanca Airport. He was on time and holding the label with my name. Not to blame him, the label with Original Travel is a bit too small on the paper but was OK and manage to meet up with him. :D
Mr. Mohamed was an awesome driver+guide. He has been very helpful and very caring throughout the journey. We have lots of laughter like a friend instead of client throughout our lengthy 2000km+ road journey.

I've total 8 nights in Morocco.
The riad the recommended by Mr.Ali @ Fes was gorgeous, the moment you walked into the riad, seems like walking inside one of the palace.

So far, the most enjoyable stay was in Merzouga in the middle of nowhere of Erg Chebbi Sahara desert where I stayed in the luxury camp of Tiziri Camp. The merely 2Hrs camel ride journey can be boring to many but to me it's simply awesome accompany with a great camel driver Mr. Hamid during the sunset. I would like to mention a great staff there in Tiziri Camp and wish I would return someday to stay there for more day. Thank you Mr. Ahmed, Mr. Hassan (The Chef), Mr.Mohamad and Mr. Mustafa for taking care well on me during my stay in Tiziri Camp.

I need to be frank that my stay in Marrakech didn't go well as per plan.
NOT to blame Original Travel for their planning but instead "The Management Team" from the Riad Passali itself.

The management in Riad Passali is very unreasonable. I supposed to stay there for 2 nights consecutively from 29 - 31 Dec 2022. But then, imagine on the 2nd day 30 Dec early morning after having my breakfast. I supposed she is the riad manager (Incharge Person) asked me to leave and given the reason that Riad Passali is overbooked. As Riad Passali has another group from Germany already booked the room that I'm staying. This is kind of discriminating. I was asked to move out from Riad Passali then move to the other way way way smaller riad few roads down away from Riad Passali namely Riad El Walida. To be frank, I'm flexible in any kind of accommodation. But my in opinion, the management in Riad Passali is very unprofessional.

Riad Passali : Awful management especially to the lady manager (Unfortunately I didn't get her name).
To be fair, I must say the guy who first receiving me to the Riad Passali was Mr. Ayoub had been very friendly and helpful. I'm very sorry for him to work in Riad Passali with such as poor management. I met him in my 1st evening stay on 29 Dec then again early in the morning of 30 Dec while he started to prepare my breakfast. I supposed this had been a routine for him. I doubt, Riad Passali is treating his staff well needless to say to the solo guest like me.

Riad El Walida : (This is the substituted riad that given by the lady from Riad Passali).
The staff working there is friendly but not so informative and not proactive. They don't even tell the WIFI password or what time is the breakfast that going to serve the following day. WIFI only workable around the common area. Well, WIFI is small thing but the service team still need to brush up their skill in term of handling guests.

Imagine, my stay in Marrakech make me feel like I was being downgraded from Riad Passali to the Riad El Walida. If you have been to these 2 riads before then you know how it I felt and I started to compared.

To Original Travel (Kim Kim) side. I understand they did nothing wrong. The problem that created was solely from the management from Riad Passali.

I must say a million thanks to Mr. Said from Original Travel (Kim Kim). He has been very professional that trying his very best to solve my problem in Marrakech. If without Mr. Said, the plan will not go well in Marrakech after the unexpected incident ignite by The Management Team of Riad Passali.

On my last day, Mr. Mohamed who was my 8 days awesome driver need to bid farewell with me as he had been assigned to another new group. Mr Said did a very well arrangement for my transport on the last day. I was assigned assigned with a new driver that send me the Jardin Majorelle and to Marrakech Airport. The new driver was Mr. Soufiane. I must say that Mr. Soufiane was another awesome driver. Very helpful and informative too.

Overall, I would like to highly recommended Original Travel (Kim Kim) to the world.
The are so far the travel agent that offering the best travel service.
Once again, million thanks to Mr. Ali, Mr, Said, Mr. Mohamed and Mr. Soufiane.

Warmest regards,
Boon

Amazing vacation in Morocco, flawlessly planned by Original Travel.

Original travel arranged every detail, from local dinners and wonderful hotels, to the perfect driver. Our trip was outstanding!