Kimkim Trip Reviews for Morocco

Brahim was amazing. Everything that we discussed was delivered without problems. Drivers were courteous and punctual. I would have no hesitation in booking with him again. Kevin Pyle

1. Pre-travel - fantastic
2. Arrival - we were conned by the money changer (Global Exchange at the airport) - to purchase a debit card (cost 299 MAD - non-refundable) - for safety reason - the lady try to push us to buy 4 cards (one each) - which luckily we declined but still lost 299 MAD for the useless card.
3. Muhammad Ruzaidi dropped out his wallet from the Airport door to the car.
Casablanca - Meknes- Fes - OK - expensive lunch.
4. 2 nights at Riad Norma - OK
5. Riad Norma itself - the room is old and musty with stale potpourri smell - would rather have a neutral smell in the room. Mdm Monique and her staff were very attentive though. Overall, very personal experience with super extensive breakfast.
6. Fes day tour - OK expensive lunch.
7. Fes to Chefchaouen - stop by at Volubilis - OK
8. Chefchaouen - optional guided tour - OK
9. Chefchaouen - one night stay at a very nice Riad Cherifa ( even though not as personal as Riad Norma) and nice breakfast.
10. Chefchaouen to Rabat - nice reasonably priced lunch at Mister Rotisserie. Rabat city tour - OK
11. Rabat to Casablanca - Casablanca city tour - OK
12. Stay at Odyssee Center Hotel - nice (relatively small) room - they were nice enough providing us with packed breakfast since we checked out at 6am. The front desk was not able to release the blocked 3000MAD fund from my Visa due to bad internet connection. As a result 3000MAD was deducted from my card - yet to get the reimbursement from them.
12. Casablanca to Airport - OK

Overall:
1. Driver - Muhammad - fantastic - punctual all the time and the van was very comfortable.
2. Overall food is quite pricey
3. Get back the missing wallet at the airport (fantastic - very amanah!)
4. Good support from kimkim

Our whole trip in Morocco was amazing thanks to Brahim and his team. They made our dreams a reality. Our driver Mohamed was amazing. He always made sure to always be on time and made sure we were safe. They made a good choice in hotels and some of the tour guides were very knowledgeable. Over all our whole experience was amazing and definitely recommend anyone who traveling to Morocco to have Kim Kim plan it.

We just returned from our trip to Morocco and could not be happier with the service we received from Brahim and KimKim. Brahim was responsive and helped us plan a holiday that combined our interests and his knowledge of the country. We stayed in wonderful riads with enjoyed fantastic hospitality. Our guides were top notch and we now have a new friend, Rachid, who drove us around and became one of our tribe. We are especially grateful to him for his time and enthusiasm. Morocco is an amazing country with warm people and impeccable service. I would recommend a trip there and especially would recommend Brahim to handle all the details. He is the best.

Just returned from a wonderful 4 day trip to Casablanca, specifically to attend a wedding, an amazing experience!
I arranged through Yassine a driver for the 4 days and guides for Rabat and Casablanca. Our driver and guides were truly fantastic throughout. We couldn’t have been happier with their service.
After a great half-day tour of Casablanca, our driver picked us up at 8.30 pm for the wedding and waited willingly and patiently until 3.00 am when we left. Above and beyond! It was our good luck that Yassine happened to be in Casablanca during our visit (he lives in Seattle) and he accompanied us on our tours. An added a pleasurable bonus.
Thank you all so much. We won’t hesitate to recommend Kimkim to friends.
Fiona Lohrisch, Sarasota, Florida.

It was my dream to travel to Morocco to see many things, but I did not have time to plan and execute. That is, until I started working with kimkim and Brahim. He helped me plan my trip by asking about my time constraints and preferences. My wife and I went back and forth refining the trip plan and then settled on a six day option where we started in Casablanca and went to Rabat, Chefchaoen, Volubilis, Meknes, and Fez returning to Casablanca. Our reserved stay in boutique hotels was amazing. Our driver, Amin, was very helpful and caring, the car was spacious and well airconditioned. All our stays were accompanied by knowledgeable private guides. It was well-spent travel money, the service worth every cent! Thank you very much, Brahim, Amin, and the kimkim team!

Mark and Tina, Chicago, IL, USA.

Our guides, Hafid and Osama, were very professional and knowledgeable and spent extra time showing us around the Medinas in Fes and Marrakech. Brahim was excellent in organising the tour for us and was in contact regularly to ensure all was in order. We loved the city of Chefchaoeun and was so glad that it was included in the itinerary.

Thank you Brahim for planning such an amazing trip for us! We had a wonderful time from the moment Mohamed picked us up from the airport until he dropped us again 12 days later. My husband and I have traveled quite a bit with our 3 sons (16, 14, and 10) and we all agree this was one of our best vacations ever. The itinerary had the right balance of tours, driving, and downtime. And it was nice in the evenings for the kids to cool off and swim in the hotel pools. We were lucky to have Mohamed as our driver - he was so thoughtful making sure we always had water, connecting us with the tour guides, and navigating us safely and on time for the whole trip. The highlight was the camel ride in the desert, though we also loved exploring Chefchaouen, the stop in Volubillis, cooking class in Fes, the drive from Merzouga to Todra Gorge, Ait Benhaddou, and ultimately to Marrakech, and our tour of Marrakech. I’m glad we had the day excursion to Essaouira too. The riads were all very nice, with the riad in Marrakech being our favorite. Morocco is a beautiful place, with lovely people, delicious food, and so much culture to take in!

Since we’ve been back, I have already highly recommended friends and family to visit Morocco with Brahim’s help (and Mohamed as a driver if possible), and we look forward to using Kimkim again ourselves for next summer’s adventure! Thanks again Brahim and Mohamed for creating lasting memories for us.

Great transfer service on time with very quality cars.
Our specialist Abdellah was always in communication and always checked on quality of service.

Would recommend well.

My trip to Morocco went well and had great time. Everyone - agent, driver and tour guides are all great and nice. Kimkim is a new agent to me but I'll book with them again if I need it.

Thank you so very much for such a fantastic experience in this beautiful country. We were so very impressed by our guide: Youssef. He has complete command of the history, fun facts, and what it means to be a guide for two women traveling in a very different country with a completely different culture. He was extremely thoughtful and had a keen attention to detail. As well was our excellent driver, Hamada. We laughed, learned, and connected immediately with these two professionals. we felt completely at ease and relaxed. We cannot say enough positive things about Youssef, driver Hamada, and Morocco! The people are so very warm and welcoming..........!

From our local area specialist, Abdellah, to our driver to our constant guide, Abderrahim, to our local guides in both Fez and Marrakech, our trip could not have been ANY better. A great example of this was, as soon as I notified Abdellah, of some concerns I was reading of our Sahara Desert accommodations (while ON the trip), he immediately investigated and decided to make changes, which were WONDERFUL (I had not wanted to say anything just off reviews, but glad I did, and he agreed, that changes since we booked had been made to the accommodation, and he was unaware, until I notified him). I NEVER use full service tours such as this, as we are very seasoned travelers, but given our shorter trip (6 days), I did not feel there was any room to leave things to chance, and am SO GLAD we selected both KimKim and Abdellah! Cannot recommend enough! This "seasoned" traveler will be using KimKim for future adventures for sure!

We had a great experience using Kim Kim for this trip. The process was seamless and Megan was very helpful and easy to communicate with.
Overall we feel the value was good. Our driver (Ismael) was incredible throughout the trip, and really made our experience fantastic!
Our guides were solid (especially Kamal in Fes), and overall the accommodation was of a good standard.
We would certainly recommend and use KimKim again.

I DO NOT give reviews for business or services as a general rule. I DO NOT like to use tour planners or groups for my trips all over the world. I DO, HOWEVER, HIGHLY RECOMMEND KIMKIM. They have provided a service tailored to individual interest with trip planning at an affordable price for our trip to Marrakesh. Morocco.

Sharon, my trip advisor, was very attentive and very helpful in not only dealing with my changing plans but adding to my interest in our trip to Morocco, in particular, Marrakesh. I originally was going for a 5 day trip. I changed it at least 3 times and ended up with a 4 day trip only to Marrakesh. Sharon helped me at every turn and even added a cooking class to our schedule at the last minute.

Richard, our personal driver and guide in Marrakesh was on time, had a smile, and had something interesting to say and add to the days tour. He above all was flexible with our schedule allowing us time to explore more interesting places or people. He is also the best driver I have ever seen. Driving in Marrakesh is beyond crazy-- he was in complete control.

Kalib and his wife conducted our cooking class. It was not at some business address, rather it was at their house in the middle of Marrakesh. They opened their house to us, took us to the local market to buy the food we were going to cook that night. We also met several of their family members as well. We were there for several hours and the food was delicious. The Moroccan spices and cooking style was easy to follow and extremely interesting. This was a truly unique experience to meet and be with a local family at their house, in a local neighborhood and see their lifestyle.

Kimkim found and provided a really unique experience for my time in Marrakech. I will never forget it. Thank You.

I am one of the kimkim staff based in Lima, Peru and just recently got back from a mother/daughter trip to Morocco organized by Brahim and his team and it was amazing! Everything was carefully coordinated by Brahim, just how we wanted. He was always tentative to our needs before, during, and even after our trip was done. He even surprised my mom with a birthday cake on her birthday. He was great! We also had a private driver that we loved, he took us from one region to the next, his name was Rachid, and we could not thank him enough! He was always on time, made sure we had everything we needed along the way during the drives, and even stopped to show us around certain towns along the way. We always felt safe with him and taken care of! The highlight of our trip was definitely the night we spent in the desert, so if you have time to add it, I recommend you do! Our photos speak for themselves. Thanks again Brahim, Rachid, and the rest of the team in Morocco!

This was the trip of a lifetime! It truly exceeded our expectations!
First time we worked with KimKim, and we definitely recommend them!

Yossef was fabulous to work with not only before our trip, but was in touch with us the entire trip making sure we were comfortable, cared for and enjoying our vacation.

We absolutely loved our driver, Ismail! Not only was he a very safe, cautious driver, but he was such a great companion to have with us. He pointed out various things along the way, made sure we were always comfortable, and on Friday afternoon, he kept his cool in all the crazy Casablanca traffic. He definitely made our driving time enjoyable. I feel like we were leaving a good friend when we said good-bye to him at the airport.

Our guide in Chefchaouen, Yosef, was equally as great. One of the high points of the entire week was sitting alongside the river at lunch with Yosef and Issmail. It was relaxing, super tasty and something we had no idea we would get to enjoy. We were able to engage, learn, and just enjoy the country, the culture and speak freely.

The Hammam! We didn't know what to expect and that made the adventure all the more fun! A definite must do!

The home visit was so much fun. Not only was it relaxing, very tasty, but it was great fun having Yousef and Issmail there with us. Super evening!

The two riads were beautiful, welcoming, relaxing and a comfortable, quiet respite after our days of touring. Hospitality at both was over the top! We felt like royalty.

The ENTIRE experience was more than we could have ever imagined.
Thank you for making our 25th wedding anniversary the trip of a lifetime!

Abdellah arranged an amazing few days for us - from the red city to the mountains to the ocean, giving us a little taste of everything.
The service was excellent from making the booking, the pickup at the airport, and the various tours. And Abdellah constantly checked in with the driver and tour guides to make sure we were having a good experience.
Karim, the driver is a thoughtful young man, who took really good care of us and answered all our questions. He is a really good driver.
Hassan, our guide in Marrakech is very knowledgeable and suggested small adjustments to the city tour based on our interests. He patiently answered all our questions.
Lahsen, our guide in Imlil deserves a medallion, as I am not sure how it got me up and down the mountain. The hike was tough for me, and he managed to make it fun and a memorable experience.
My husband thoroughly enjoyed the mountain bike trip Abdellah arranged with Hisham, who went above and beyond what was expected.
Our accommodations were very comfortable with caring hosts.
We had a great time. Thank you Abdellah and team!!!

This was my first time using KimKim and I will definitely use them for travel again. Every part of the experience was amazing - planning, accommodations/experiences, and our driver. The planning process was pleasant and efficient all thanks to Yassine. He was extremely responsive and patient. He worked with me to plan an amazing 5 year anniversary trip that my wife and I loved. I had a rough idea of all the things I wanted to do and he used his expertise of Morocco to help tailor a trip that would best accommodate it all. Thanks to Yassine, my wife and I traveled worry free as we went from one amazing experience to the next.
We arrived in Marrakesh and were picked up by our Riad (pre-arranged with the help of Yassine). We explored the markets in Marrakesh and the famous Jemaa el-Fnaa square. We had dinner in a restaurant that overlooked the square as we watched all the commotion below us. The next morning, we were picked up by our driver, Ishmael, to start our journey to the desert. It was a very long trip to the desert. I am so happy that Yassine recommended we break it up into two days. Day 1, our drive time was about 3-4 hours. Day 2, the drive time was about 5-6. The hotel we stayed in overnight in Ouarzazate was one of the highlights of our trip. It was called Caravane and it was amazing. It was a quaint, French inspired hotel with friendly staff and amazing food. In fact, the best food we had on our trip was at Caravane (their Chef lives in a local Kasbah close by). After Ouarzazate, Ishmael drove us to Merzouga where we started our desert stay with a 1 hr camel ride into the Sahara Desert to our tent in Luxury Camp Chebbi! The whole desert experience was the highlight of our trip. It was extremely romantic and the tents offered a "glamping" appeal as they had showers, toilets, running water, etc. The sunset & sunrise over the Sahara were spectacular and so was the stargazing at night. I can't say enough about our desert experience. After the desert, we returned to Marrakesh for a hot air balloon ride on our actual anniversary day. We then took a train to Casablanca and stayed in a hotel where, shortly after check-in, we were presented with a little surprise anniversary treat - courtesy of Yassine and the rest of the staff. Speaking of staff, I have to give our driver Ishmael a special shout out. He was an amazing travel companion to my wife and I. His driving was perfect. He would stop whenever and wherever we wanted along the way. He talked and conversed with us and let us sleep or played music when we just wanted to relax. He often stopped to get us bottled water and just always knew what we needed before we asked. He was always on time to pick us up in the morning and was extremely patient whenever we ventured off to different activities while he waited on us. Ishmael truly enhanced our experience and we're so glad he was our driver.
Overall, I was very pleased with the entire travel experience and highly recommend Yassine and the team to anyone interested in visiting Morocco. We have traveled a lot in the past 5 years and this trip was right at the top with the best of them. Thanks for a wonderful experience Yassine and team!

Brahim was very helpful and patient in organizing our trip! He went above and beyond in picking the kindest and most knowledgable guides. The driving agency was top notch, as was every experience we had through Brahim planning. I would love to repeat my trip and would not hesitate to recommend Brahim and the Kimkim team to anyone!!!
Karen slonski

We had a wonderful vacation in Morocco! We visited Casablanca, Rabat, Mekenes, Volubilis, Fes, Marrakesh and the High Atlas mountains.

Hajar (local specialist) made every effort to understand what we were looking for and did an amazing job planning out the itinerary in detail. I had a mix of phone/email interactions to finalize our plans. Oussama and their operations team made the plan a reality!

Our driver Hafid drove well; he was calm, pleasant and ensured our comfort at all times.

I cannot say enough good things about Mustafa our guide. He was fantastic! He was so knowledgeable, patient and went out of his way to give us a meaningful experience.

The Fes medina was the most memorable. We have previously travelled a lot and have never seen something like this. We were transported to the 15th century, except that everyone had a cell phone!

Trekking in the High Atlas mountains was a nice way to end our trip. We plucked ripe cherries as we walked along!

Staying in the riads was also very memorable; it felt opulent and grand! The food, tea service, cookies and staff were terrific.