Kimkim Trip Reviews for Morocco

Loved the desert area ouzazate and the drives from place to place - remarkable scenery and land scape. Everywhere we went was lovely, medinas, especially in Fes so interesting. Guide great, cooking class, great.. Chefchouen, fascinating. Ifrane, hotel beautiful, otherwise a bit disappointing but certainly different to the rest of what we saw. Enjoyed Tangiers and Essouria, lovely seaside places. Great guide in Essouria and Ouzazate. Loved the Yves St Laurent Gardens in Marrakech. Guide here Ok, didn't really do much, showed us the souks in the medina but took us to places where we expected to buy things. There was no pressure and I know they all have to do a bit of this but not to the extent that I thought he did.

We just got back from our 8-day imperial city tour from Morocco last weekend. I have to say that it was the best planned trip I've ever had, and my husband and I have traveled A LOT! We wanted to plan a special trip for our ten year anniversary but with our work schedules, three weeks before our trip the only thing we had booked were our plane tickets! So in a panic, I started researching online for hotels and sights and felt totally overwhelmed, in the past we've planned our own trips no problem but this time we just didn't have the time. I stumbled upon kimkim and it was like magic. Within a couple of days our Morocco travel specialist Sharon, had sent us a complete itinerary with hotels, transportation and tours, it was AMAZING! We felt such a weight off our shoulders and all we had to do was pack our bags and get on the plane. When we arrived, just like Sharon assured us, we had a driver waiting for us at the airport to begin our Moroccan adventure. Our driver Salam was with us for half of the trip and then we had another driver for the second half of the trip. We could not have asked for a better introduction to all things Morocco, we absolutely loved Salam and were very sad to part ways with him half way through our trip but we wanted to be flexible as Morocco Immersion had been very flexible with us, accommodating our last minute requests. Our second driver Abdulah was also great, so we felt very lucky to have two great guides during our time there. We would highly recommend Morocco Immersion, the local travel company we used through kimkim, and would highly recommend booking your trip through kimkim. It was so easy and secured. We were so pleasantly surprised, as this was our first time using this service and now we are spoiled, I don't think we'll ever go back to planning trips on our own. We got so much more from this vacation than any other trip before and the best part it was completely customized to meet our needs. The level of accommodations and the transportation provided by Morocco Immersion were top notch, we were very pleased. We can't say enough good things about this experience!

Everything went very well with our trip. Everything was well coordinated and our driver Yassin was really good at coordinating all the guides and site visits and really helping us get the most of our trip. Thank you to Radia and her team!

Rachid our driver was great. His English was excellent and he helped coordinate our daily activities.

Our driver Mohamed was great. Really enjoyed our Riad in Chefchouen and our hotel in Fez (Sahrai) as well as the cities themselves. The Dar in Ouazazarte was below expectations (people were really nice though). Our luxury tent in the desert didn't have water in the morning which wasnt so nice. Overall though a great trip with many experiences

We had a wonderful week in Morocco. Abdel helped me figure out an itinerary that touched on all we wanted to see. Said was a wonderful driver and guide. We saw many amazing sights including ancient kasbahs, . Our night in the desert was memorable and much nicer than we expected for “camping”. Our riads were centrally located so it was easy to get out and walk the old cities. Fantastic trip!

Great communication and excellent planning. Never had to worry about a transfer, guide, or accommodation- everything was amazing.

Brahim helped us plan the trip exactly as we wished! We went to each location that we'd wanted to visit. Our driver, Muhammad, was a great driver, very patient, and always punctual. He was knowledgeable about areas we visited and took us to additional stops as we requested.

Our dream of travelling to Morocco was made possible with the expert assistance of Yassine from Morocco Off the Beaten Track. From the very first email we sent to him, we felt confident that he would put together an itinerary that was exactly what we were wanting- a trip that included culture, arts, food & music.
Our 13 day tour included, Essaouira, Marrakesh, Fes, Chefchaouen & concluded in Tangier.
Our driver Ismail was excellent. We cannot speak highly enough of him. He was a prompt, highly skilled & calm driver. He met us with a smile every morning & was a wonderful resource for us to learn more about Moroccan culture and music, both tradional and current. He was good company for the many hours we spent on the road. His knowledge of local traditional events, enabled us to attend events that are now fond memories of a wonderful, rich & beautiful country.
Throughout our trip we stayed in amazing Riads and had guides that were very well educated thanks to the detailed planning of Yassine & Hassan.
Throughout our trip, Yassine & Hassan were contactable if we needed. We were also given the use of a mobile phone to contact our driver at any time.
A huge thankyou to all who helped plan and make possible  our trip of a life time.
Jay & Andy

Memories for a lifetime! We had a wonderful time with Hassan our Marrakech guide, Lamah, Abraham, Mohammed our Imlil hiking guides and especially our driver Hassan who spent 2 weeks with us. Hassan found answers to all our questions and provided great insight to Berber life. We spent 1 day at the beginning and end in Marrakech, 2 days hiking the Atlas Mountains, Ouarzazate, Rose and Dades Valley. We were disappointed we missed the Rose festival but the timing just didn’t work out. The Tondra Gorge, although very crowded on a Sunday, was an education. We enjoyed watching all the locals dancing, singing and having fun. The camel trecking to the tented camp in the Sahara dunes was definitely a highlight. The Berber staff took such wonderful care of us and made sure we had a smile at all times. On one of our travel days we drove through Taroudant where we stopped for a break and found the best deals on rugs @ Tapas Berbere We spent 3 days in Essaouira inside the media which was an incredible experience. Great restaurants, shopping, local activity just outside our door. We enjoyed a great cooking class @ l’Atelier which included a walk and education at a spice suk.

Having most dinners pre arranged worked well because we were tired and would not have wanted to search for restaurants. We enjoyed all the accommodations, especially the Riads. The only accommodation we would not recommend using again was Les Jardins de Ouarzazate which was not clean and loaded with flys.

A couple of recommendations for improving the experience: at the airport hold a sign with the guests name in order to find the driver. I was told to look for a sign that read OT Voyages, but actually the sign had the name of the Riad which I was not looking for, so took a while. Throughout the trip it was very difficult to change large bills from the ATM, even at hotel reception. If the driver could carry a roll of coins to offer exchange to the guests, it would be very helpful. We wanted to tip staff at hotels... for their great service but couldn’t always get change. A daily information plan would be helpful, ie what time/where a guide would meet us in Marrakech, length of the drive each day, the hiking plan in Imlil (we thought we’d drop our luggage at the hotel first then hike so we weren’t prepared when we pulled over to the trail on the way), and more detail on the desert camp (we didn’t realize we could ride the camels anytime and just needed to give them notice the evening before for sunrise).

Overall, we had a fabulous trip, loved all our guides, enjoyed good restaurants, good accommodations and the Kim Kim staff was very responsive to questions while planning the trip and while on the tour. We highly recommend Kimkim!

Morocco for me will be one of my most memorable trips. Yassine was amazing and was so efficient, professional and friendly in organising our fantastic trip.
We had a wonderful driver Nabil who was so obliging and nothing was too much trouble also not forgetting that he is an excellent driver.
Hakim our guide in Fes was exceptional as was our guide Hassam in Ouarzazate and our guide in Essaouira. They were all so interesting and we loved learning about the history of Morocco.....
Josef in Marrakesh was a little disappointing but very nice and friendly .
I personally loved the whole trip but the drive through the Atlas Mountains was spectacular and the night in Camp Chebbi in Merzouga and riad Caravane in Ouarzazate.
Overall all accommodation was excellent and the Moroccans are such lovely, helpful and very friendly people.
Also the cooking class in Fes was fun and the chef an absolute delight.
I would highly recommend Off the beaten track as an excellent well organised company.

This is the second trip we’ve arranged through kimkim, and it was again excellent. Abdullah was very patient with juggling 3 different groups with a variety of itineraries, interests, and length of travel times so that we could travel together when possible.
We especially enjoyed our time hiking in the Atlas Mountains and exploring the area around Aït Ben haddou. The drivers/guides got us everywhere comfortably and safely. They were available to answer questions but allowed us to absorb our surroundings quietly when we wanted to. We had a couple of donkeys with us on our Atlas hikes, led by Ibrahim and Ibrahim (I think). They - the Ibrahims - were so sweet and encouraging to one of our hikers who had a problem with her leg and had to hike more slowly. The donkeys can be ridden by tired or injured hikers, but they’re pretty small for us big Americans.
Marrakech was both invorgating and enervating, not to be missed. Riad Pasilla was a gem, quiet and beautiful, and a welcome haven from the frenzy of Marrakech. We didn’t want to leave!
Thanks to Abdullah and company for providing a wonderful experience.

For the novice visitor to Morocco, kimkim Tours is absolutely the best choice. We lost time trying to get recommendations from friends of friends about what to do, where to stay, how to get there. So by the time I reached out to kimkim, we had a little more than a week to go before our vacation was to start.

From the moment our local specialist Brahim contacted me until we were delivered to the airport for our flight home, we had no worries. Brahim listened to what we wanted and tailored a package that exceeded our expectations. At the airport, our driver Yassine A. was waiting to take us to our hotel, but we didn't see him. A call to the kimkim after hours phone number got us hooked up, and convinced me that they are serious about resolving any issue, either real or perceived.

We chose the "Comfort" package. And were completely wowed by the kimkim selection for our lodging: Riad Norma. A short hike up the laneway leading to the Riad Norma was rewarded when our hostess, Monique Devaux, greeted us at the door. The Riad Norma is a stunning Moroccan mansion. Lovingly restored by Devaux over a three-year period, the riad felt more like a palace. Words fail me, so I'll let my photos speak for me.

We spent three perfect days in Morocco, one touring Medina Fez and days two and three exploring the ruins at Volubilis, meandering the famed blue laneways of Chefchaouen--aka "Blue City"--and people-watching in the square at Meknes. And at every turn, from our Fez tour guide Hafid B. -- a wedding singer -- to our private driver Yassine, to the gracious staff of Riad Norma and the hip boutique Riad The Petite Chefchaouen, kimkim had us covered. Even when my over-zealous explorer husband got lost in Chefchaouen, Brahim, my local contact, leapt into action, keeping me apprised of their progress and reassuring me that he would be found. , and he was, by our driver, Yassine.

I can't say enough for the professionalism of kimkim and their local partner, Orion Trek Voyages. The information packet was thorough and informative, even alerting us to local customs that would make our reception easier, such as guidance on dress codes. I wholeheartedly recommend their services, and will utilize them again on my next trip to Morocco.

Our Moroccan adventure began the moment we found kimkim to do our custom built tour that should have been 15 days in 8 days:))
Abdel was informative and available and able to answer all our questions queries settle our concerns.
Our guide was kareem who was able to speak and understand English and was ever willing to be at our side and fit in our eating and shopping schedules as well as the long drives and sight seeing . Kareem accompanied us from Marrakech to merzouga desert fez chefchaouen and then Casablanca.. everything was timeous and with the long drives on some those scary roads we felt safe . Even when driving in the sandstorm we were safe.
Thank you Kareem and Abdel for an awesome amazing experience.

My husband and I had a phenomenal trip in Morocco organised by Yassine and the Team from MOBT, and I would be delighted to recommend them to anyone looking to travel to Morocco for the first time.

Booking Experience:
One of the great benefits of working with a locally based travel specialist is that you receive reliable guidance and recommendations for a country you may not be familiar with. In planning the trip Yassine thoughtfully made me aware of several logistical considerations, for example regarding realistic travel times, and also recommended some less well-known regions and destinations to visit. He helped us tailor an itinerary that catered for our interests and maximised our short 7 days in the country.

Yassine was highly professional, always responsive, and knowledgeable. The information provided before the trip was detailed and gave us some great preparation tips.

For anyone traveling from Australia, I can also confirm that coordinating information with Yassine was significantly easier and faster than with a local agent. In addition, he was happy provide us with all the required info for Smart Traveller.

In Country Experience:
We couldn’t be happier and more grateful for the warm welcome and support we received from the MOBT team.

The highlight of any trip is the people you meet along the way, and we truly cherished the opportunity to get to know our driver Ismail. Apart from being a very thoughtful, kind, and warm person – he’s also one heck of a competent driver. It was so sad to say goodbye and we wished we got to have more conversations with Ismail. He was so patient with our questions and taught us both a lot about Morocco.

All the guides we encountered were professional and knowledgeable. Of particular value was their savvy planning of our days in Marrakesh and Fes, since they were able to predict which places would be crowded, so we were always at the right place at the right time, avoiding all the cues.

We were also grateful that Hassan joined us on one of the days, it was a pleasure to meet him, and we really appreciated that MOBT team members checked in with us regularly during the trip.

Finally, the accommodation selected by MOBT could not have been better. Every hotel/riad was comfortable, beautiful, had incredible service, and was easy to find in the medina.

Travelling to Morocco:
If you’ve not been to Morocco before, do not hesitate to plan your visit. I would recommend researching and preparing well, understanding a little about the culture beforehand, and you will have a brilliant trip.

Whatever your interest, you will find something that you will enjoy and find beauty in. For me, as an avid reader and history buff, Morocco was a treasure trove of incredible sights and meaningful discoveries. It was really a transformative experience, and we now understand a little more about the world than we did before – something that you should take away from every new place. It’s hard to name a highlight - the whole experience was fantastic from start to finish - but I think getting up early in the morning to listen to the call to prayer and watch the sunrise for the first time in Marrakesh was one of the most moving memories I have.

Thank you to Yassine, Hassan, of course Ismail, and everyone at MOBT for helping us have an amazing adventure. We will be returning to Morocco, there is so much more to explore!

Overall our trip to Morocco was an exciting trip. I believe that the one area that needs to be improved is the following. 1) agency staff should have one staff member who has visited the primary cities and understands how the city functions - e.g. the square in Marrakech does not have any food stall experience before night fall ... when i would speak to Brahim about places - the response ‘i’ve never been there” required me to research even more... 2) guides should have both prior knowledge of proposed guiding highlights and agency reliance on guides needs to be more than booking a registered guide - there should be some knowledge of the guide skill sets , If the agency cannot provide that service the client should be advised.. I have booked private guide services in many cities and countries and the main guides provided by the agency were not professional.. they were not interested in their work or interested in showing us their city/country, this was not the case with the guides that i booked .... interesting to note that guide services that i booked directly for myself in Casablanca, Essaouria and Marrakech and the one i picked up last minute in Ait Ben Haddou and the one provided by our driver in Meknes were exceptional - the only guide service provided through the agency that provided exceptional guiding were Hafid in Fes and the camel guide and the sunset guide provided by Yasmina Palace in Merzouga
provided good guiding services. all things being relevant
a trip is made exceptional by two components - the driver and the guide services and both were lacking.
better accommodation for the same fee is available in Marakkech,
the Marakkech guide was the worst. he had knowledge but was neither interested in his city or in providing the guide services

most memorable place was FES and the desert experience and Chefchaouen - driver for Chefchaoun was very good

Patricia Stalteri

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Brahim did an excellent job in guiding us while we planned the trip. He coordinated well that we did not need to connect with him during the trip. We had Rachid as our driver and he was excellent.

Our daughter has food alllergjes and the entire trip was arranged so she was safe

We had a wonderful trip to Morocco thanks to Brahim, our local specialist. This was our first time using KimKim. He was very responsive to questions and tailored a trip that focused on our interests. The trip was extremely well-organized from start to finish. We landed in Casablanca, spent the first night in Rabat, then traveled to Fes, and finally Marrakesh. Our driver, tour guides, and accommodations in the Riads were all organized by Brahim. All we needed to book on our own was our flights.

Everyone involved, from our driver to the local tour guides knew exactly where to be and when to be there. Our driver, Yahya, was the most important part of our trip. He was available 24/7 and attentive to our needs. He was friendly, knowledgeable, punctual, and always made sure that we were safe. He also served as a translator from Arabic-to-English and French-to-English. Having a good driver in Morocco is invaluable!

Thanks again to Brahim, Yahya, and the KimKim team for making this the best vacation we've had so far!

First time we used KimKim. Brahim was great and very responsive. All of our accommodations were excellent. Our driver Mohammad was great and made the time go by quickly.

A few things though for travellers to Marrakech. Be prepared people there are looking to take money from you. For us it started with the Global Currency Exchange in the airport. They insisted we need a prepaid credit card despite my many protests they would not relent as they said they had already done the transaction. The woman kept telling me over and over that I needed one and it was better than cash. Rip off. They charged me $30 Us to issue a $100 Us equivalent card and then most vendors there refused to accept it. Do not go to that currency exchange. It is the second one you see coming out of arrivals. In the Riad a random person showed up as we were off loading our bags from the baggage cart guy. He lifted two bags out of the cart. He then insisted I had to pay him $10 US for his services. In Tangier it was even worse as people followed you everywhere and were very aggressive.

Last thing do not go into a @Berner Home” for a visit unless you are planning to buy a carpet. This was one part of our trip I found very annoying. We were told we were going to see how the Barbers live. Instead it was a carpet warehouse and they pressure you like crazy to buy. And they are relentless and then get mad at you if you do not buy. I auggest in any excursions know exactly what you are getting into. Again we had the same experience in the so called “Spice Market” and Rose Water stop which which are both just high pressured tourist traps. Same thing again in Tangier’s.

All in all the country is beautiful and the people friendly and I get it that people are trying to live by selling but your operators need to be more honest. They get kick backs on all of this stuff and I feel I wasted a lot of my vacation time being pressured to buy stuff I had not interest in.

I had a great time on my trip, and have already recommended several people to KimKim to plan their own vacations to Morocco. Everything was well planned, making it easy to move around. If I was on my own I would for sure feel overwhelmed by all of the sights and activity options. Using KimKim made it accessible and fun. What a fabulous time!