Kimkim Trip Reviews for Morocco

Our driver, Mohammed, was absolutely fantastic. He was one of the best parts of the trip. We had a great time in Morocco but wish our experience in Marrakech was a bit better. Our tour guide was okay but we walked for most of the tour instead of seeing places of interest. It would have been better if we hadn’t walked through the worst places of the city. When we left early, Brahim called to make sure we were happy. The customer service was unexpected and unprecedented. Overall, our favorite city was Chechaouen, the blue city. It was gorgeous and the people were super nice. Our experience with KimKim far exceeded our expectations and we will 100% use them again.

Experience Morrocco did indeed make our trip a great experience. We could not have been any more satisfied. Every single aspect of the trip was perfect. Our guide, Ahmed, Had more than 20 years off experience and knew the country and its people very well. Both Ahmed and our driver, Abdul, looked over us 100% of the time and made us feel at home. We really did not miss anything. We saw it all.
The trip plan was also perfect and the special things we did were ones we will remember the most-the Hammam and the Moroccan cooking class. Everything they did was done well. Communication was great and we had the ability to plan a custom trip with their help.
Morrocco is a beautiful country with much to see and do, but, without good planning and helpful people on the ground it would be difficult. Experience Morrocco made a wonderful trip possible.

Kimkim was the company with the best reviews I found in internet when I was planning my trip to Morocco by myself and being an older lady I really needed to make sure that I was in the beast hands.
Best decision ever! They put me in contact with the agent in Morocco, Abdellah, who immediately started to put together an itinerary that also included the hotels and a personal driver who took me around Morocco in the most comfortable newer SUV. He also picked me up and dropped off the airport,. They found the guides when needed, I never felt lost, confused or uncomfortable.
Abdellah was on top of all the details before during and after my trip, he was always in contact with my driver and I day and night to make sure that everything was running smoothly.
If ever go back to Morocco undoubtedly I’ll contact Abdellah and definitely I will use Kimkim for my next trip wherever that might be.
Rosalba Henninger

I chanced upon kimkim while looking for tours in Morocco. They connected me to Abdellah and I have not regretted booking the tour with him. He was very receptive and open about our requirements and planned the tour in such a way that we were able to cover a lot of places in Morocco in 9 days. He was also prompt in replying to queries that we had during the trip and went out of his way to make it comfortable for us. Karim our driver/guide was most courteous, helpful and professional. It is thanks to Hassan our guide that I was able to summit Mt. Toubkal. All in all it was a successful trip with wonderful memories.

Our driver, Said, was very good, he was attentive, polite, and informative. He made us feel like friends, not just customers. Our guide in Fes, name? Was very informative, and took us to a lot of co operative shopping spots. Our guide in Marrakech, was very amusing, but didn't give us much time to browse the medina.

Our trip to Morocco was absolutely AMAZING!! All thanks to Abdullah!! He sent me a couple of itineraries to look over and we pick one that suited us. He made sure he was always available to me. If i needed anything he was very quick to respond. He also paired us up with our driver Karim. I honestly can’t say more good things about Karim. He definitely took great care of us and went beyond his duty for us. I will forever be grateful to him ❤️ He showed us his beautiful country and culture. I wished we had more time in this beautiful country. 5 days was not enough. Thanks to KimKim travel I left my heart in Morocco!! 😉 I will definitely come back, and when I do I will be contacting Abdullah and KARIM. Thank you.

Yassine and his team planned an absolutely remarkable Morocco experience for us - exceeded all of my expectations! Our driver Mohammed was wonderful - very safe driver and very helpful with recommendations and places to go. We did a lot of car traveling across the country so we really enjoyed our time with him. All of our Riads were fabulous, so ornate and beautiful with the owners beyond attentive to our needs. We felt completely safe and had many dinner recommendations by our Riad hosts that were amazing. All tours planned by Yassine and his team were wonderful, tour guides were very informed and funny - we really felt we got a the full experience in a short amount of time. I highly recommend working with Yassine's team!!

We (Siva & Spouse) returned back to India last night after a great trip to Morocco. We are realize that we would have missed a great opportunity, had we not made this visit to Morocco.

The planning and suggestions were SUPERB. Well coordinated. Service support has been excellent.

The vehicle, driver and the accommodation suggestions were simply great.

Overall, we have returned back with lot of satisfaction and great feelings about the country and people of the country.

Hats Off to Mohammad! Great Human Being and We established a fantastic relationship with him.

Thanks Brahim.

Salam!
Siva

It's unfortunate that we didn't know that riads are not accessible by car. That is to some extent because I didn't do enough research, but it really should have been pointed out somewhere along the way. I had told Hajar explicitly that we were four elderly people aged 77 to 83 who were not up to extensive walking, but both our riads required a bit of a walk from where we unloaded our luggage. To make matters worse, the Palais Amani walk was through very unpleasant, not to say trashy, surroundings. and we were told not to go outside the riad on our own. This was far from what we were expecting!!!

Once inside, however, we found the riads very comfortable and lush, except that we were given rooms in La Maison Arabe that had no elevator, requiring two flights of stairs. And in the Palais Amani, our friends the Patels were given a suite in which the bedroom was upstairs but the bathroom was downstairs. Again, after telling Hajar our ages and conditions, I was disappointed that this was not communicated to the riads. The Palais Amani offered the Patels a swap to a single level room, which they accepted, but only on the second day; La Maison Arabe did likewise, again on the second day, which we declined rather than unpack and repack

The itinerary also was not constructed with reference to our elderly status. Our guide, Hammadi, apologized and said he had not been made aware of the problem; he adjusted our itinerary extensively, which we appreciated. Overall, he did a very good job for us, except that he spent far too much time taking us to shops from which I'm sure he was getting a commission. We were taken to one such shop each day, usually without warning that it was going to try to sell us merchandise. (The shop above the tanneries put on one of the hardest of hard sells I ever experienced!). I have been on many land tours and cruise-ship shore excursions but never have I felt so used.

I was also disappointed that Hammadi left us the final night at our hotel, leaving the driver to take us to the airport. The driver was fine, but we felt a bit insecure without our English-speaking guide lest there be some problem at the airport. There wasn't, fortunately, but I still feel he was derelict in leaving us early.

Working with Brahim was a wonderful experience from beginning to end. I travelled with friends as well as my 9 year old children and he addressed all my concerns. He was attentive and responsive and we got everything we were looking for.. Brahim answered all of our concerns about traveling throughout Morocco and developed an itinerary that catered to our needs taking into account that we were traveling with children. Our 9-day trip was filled with adventure including Morocco’s famous blue city, Chefchaouen, nestled in the hills, Historical Fez with a great guide who helped us navigate the bustling maze of the Médina, Ifrane the Switzerland of Morocco with inquisitive monkeys who loved taking peanuts out of our hands, a guided tour of the Sahara and sleeping under the milky way, the Todgha Gorge which reminds you of parts of the Grand Canyon and the most scenic drive over the Atlas Mountains! The trip was fantastic - Great hotels, awesome excursions and wonderful taste for local food and culture. Our driver was awesome! One of my kids wanted to stay behind with his family! Our trip to Morocco was a breathtaking adventure from beginning to end and Brahim made this dream a reality!

Everything about this trip including planning it with kimkim and Yassine was great from start to finish.

I liked that kimkim allowed me to peruse multiple 5- to 10- to 15-day itineraries for Morocco prior to engaging with my local specialist, Yassine, so that I could get an idea of what was feasible in what amount of time and familiarize myself with all options which enabled me to better brief Yassine.

Yassine (from Morocco Off the Beaten Track) was wonderful to work with from Day 1 - prompt, accurate, friendly and patient. Our trip was complicated - we were three parties flying in from separate international locations, we were planning to stay in Morocco during Eid holidays (everything is closed), and we had very strong preferences in the group - the trip he planned exceeded our expectations and went off without a hitch.

Mohammed, our driver throughout the trip, was an indispensable member of our travel crew - he was everything you'd wish for in a driver (prompt, polite, safe, reliable, flexible) but also far and beyond: he was incredibly open to sharing stories and information about life in Morocco, we always laughed together on drives and he made great impromptu recommendations. Plain and simple, we would not have enjoyed our trip nearly as much without Mohammed.

Similarly, all of our guides (we had guides in Rabat, Marrakech, and Imlil) were very knowledgable, enjoyable, showed us hidden gems (where locals buy argan oil, neighborhood bakers, etc.) and gave us great context to the cities we were visiting. Our guide, Hicham, in Rabat kept us busy all day (bring sunscreen!) and kept us laughing with his great story telling skills - we left feeling we had really seen Rabat's history and learned the "fun facts". In Marrakech, we had a Moroccan cooking class, and the ladies of Cafe Clock were extremely friendly, warm and had wonderful knowledge to share on Moroccan food from selecting ingredients, to cooking, to the dishes orgins, etc. Our guide, Ibrahim, in Imlil welcomed us into his home for a meal with his family and guided on us on an unforgettable hike through Toubkal National Park (truly an amazing experience, we'd highly recommend).

All of our Riads were beautiful and different - difficult for me to say which was my favorite, except that I'd recommend staying in a few different ones so you can experience the variety. All were clean, comfortable and had excellent service, though varied in modernity and spaciousness. Same to be said for all our hotels - everything was lovely (all 5-star rated, so not surprising, but neither did they disappoint).

All there is left to say is THANK YOU to Yassine at Morocco off the Beaten Track and kimkim for planning an amazing trip for my family and I!

We had an overall great experience on our Morocco trip. We decided at the last minute (the night before) that we were headed to Spain and then Morocco. Megan listened to what I wanted to do and kept within my budget restraints and helped us plan a fantastic vacation. She continually checked in with us during the week and really helped us feel comfortable.
We arrived in Tangier around noon on the first day and our driver/guide Yassine was waiting for us.
He was personable and kind and knowledgable and we visited several sites before heading to our hotel. We had travelled from Atlanta to Madrid to Tangier having left our home at 100pm on Thursday and now in Morocco it was 400pm the next day (or 10;00 pm Atlanta time with the time change) so 33 hours without any solid sleep.
The only blip in our week happened at the hotel in Tangier. (Hotel Kenzi Solazure) At first it really concerned me. We waited over 45 minutes in an overcrowded lobby for a room. When we finally got our key and got to our room, the room was dirty and hadn't been cleaned!. I asked the maids in the hall to clean and they came in and just made the bed! The room was quite hot so we turned on the air to cool the room while we went for dinner. When we came back we realized that there were no towels in the room!. We called every extension from the phone and we received NO ANSWER!!! Eventually after about 10 calls it was answered and we were told it would be "5 minutes" Five minutes came and went and I went to the desk once again "5 minutes" went back to the room , NOTHING. Found maids in the hall and asked for towels, and you guessed it, "5 minutes" . I ended up taking the towels off the cart.
All of this was happening while the air-conditioner didn't work. It was never fixed and it was miserable. Breakfast was included in the morning before we left and it was disastrous. It was dirty, unorganized and a very unpleasant experience in the dining area. I was concerned for the rest of my trip. I advised Yassine to make sure his agency did not place any one else in this hotel.
The rest of our trip was wonderful!
The Riads were amazing! One of my favorite parts of the trip. They were majestic, beautiful and the service was amazing. We felt as if we were visiting someone in their home. Best Riad was was Riad Maialou in Marrakech. The staff was wonderful and the courtyard as well as the rooftop was spectacular. The guides that we had were FABULOUS!!
Our guide in FEZ was Hammel?? I can't spell his name. He was a wealth of knowledge and imparted that knowledge in a wonderful manner. We learned so, so much. I really didn't enjoy the stops n to the pottery shop and carpet shop/factory. If I wanted to buy these things I would have asked. I didnt like the high pressure to purchase something.
In marakesch the guide was Mohamed and he also was very interesting and we explained how we didn't want to be pressured to buy and he adjusted our stops on the day tour. We loved the tours through the Mausoleum and the Medina.
We want to come back in 2020 for a desert tour and want to ask for Yassine again. He was great and should be commended for the wonderful job that he did!!
Thank you Wanderlust for a great time.

Brahim was really great to work with. He made planning this trip really easy.

Sharon was excellent - very prompt, responsive, knowledgeable, proactive and was extremely valuable in setting-up our trip plan, how we can make the most value of our limited time and resources without compromising the experience. Equally, Amnay, our tour guide and driver was excellent, particularly at keeping us safe and secure; providing us with excellent restaurant recommendation, enriching our gastronomic experience and accompanying us any time of day and night. The other local guides, specially Mohammed of Fes, were pleasant, knowledgeable and flexible in accommodating and answering our questions. Thanks super Sharon and Amnay for this memorable experience for our family.

We very much enjoyed our trip. The planning process as well as getting around from place to place were all very easy, thanks to the arrangements that were made for us. I love that we were taken to all the places we wanted to go, including high quality restaurants, without having to do the planning ourselves. However, I don't think we were quite prepared for the amount of driving that the trip entailed, which definitely wore us out. It would have been nice if the team were a little more upfront about how many hours of driving the trip would involve. Also, we were given the luxury tent in the desert, which was separated from all the other travelers. I wish we would have been given the option of the standard tent instead of the luxury tent. The running water in the tent didn't actually work and we didn't use the outlets since we were there for such a short time. I would have preferred to sleep in the standard tent and save the money, had I been given the option. A tour guide at the kasbah also would have been nice, since we didn't really know much about what we were looking at. I do feel we could have done this trip for less money, although all the arrangements were very nice. It would have been overwhelming without the support of kimkim. Overall, we had a great time on our trip and enjoyed the country very much.

The agency did a great job of making ensuring my comfort during my time there. My guide mr.hicham was extremely hospitable and courteous. I throughly enjoyed my trip .my only mistake for fly Air Maroc
They delayed my flight and lost baggage and no customer service to help passengers.

My husband and I were celebrating several special occasions this year, one being our 25th wedding anniversary and so we decided to do something wonderful to celebrate. That’s how we thought of adding a trip to Morocco to our OS holiday. We are so pleased we did as it was an amazing experience!
Brahim went out of his way to produce a comprehensive travel package, suited to our budget and including as many local sites as possible in the allotted time. Adnane, our driver collected us from our Riad in Tanger on time and spoke perfect English so we were instantly relieved and reassured about the trip ahead. We first went to Chefchaouen which was several hours away but as the scenery changed with the climb up the mountains and Adnane provided many interesting commentary the time flew. This turned out to be how the rest of our trip would go as Adnane would not only assure our safe arrival at each destination he also endeavoured to educate, entertain and attend to our comfort/needs at all times. Our guide in Chefchaouen, Abdul, was a local gentleman who walked us through the old Médina pointing out interesting buildings or facts, so we passed a very relaxing and enjoyable afternoon in Chefchaouen. The following day we went to Fes but stopped first at the ancient Roman ruins of Volubilis. Our guide in Fes, Hafid greeted us and showed us the restaurant he had suggested for us to enjoy dinner that evening. It was perfect!
Our tour of the Médina the following day was an extraordinary experience. It would have been impossible to navigate the labyrinthine corridors without the help of Hafid who not only knew his way around but also every second stall owner, or so it seemed!
From Fes we went to Rabat, the capital of Morocco, then the following day to Casablanca and finally Marrakesh. We saw the third largest mosque in the world at Casablanca, the amazing Hussein II and then also what looked to be the worlds largest outdoor swimming pool we’d ever seen!
This was truly an amazing trip and one filled with fantastic memories and we must thank Brahim and Adnane for making it happen for us.

The kimkim Team did such a great job planning our honeymoon trip! Brahim was very much on top of things, super organized and responsive. He sent me all necessary information ahead of time and curated a tour that matched exactly what we wanted. Communication and planning was absolutely flawless.

Our tour guide and driver, Mohammad was such a joy to spend time with, we couldn't have asked for a better guide. We spent about 4 days with him and he was super knowledgeable about everything we visited and knew all the great restaurants to take us. He was very enjoyable to speak with during our trip and extremely accommodating.

Our honeymoon trip could not have been better - we toured museums, we drove through the beautiful Atlas Mountains, we rode camels and slept underneath the Milky Way in the Sahara Desert! Our time in Morocco was a success thanks to the kimkim Team, Brahim and Mohammad!

I actually never thought it was possible to put together such a great and personalized trip in about 24 hours! Huge thanks to the entire team!

From the very first contact to Sharon until the last goodbyes to Amnay - everything was absolutely flawless.

Sharon ensured that every day that I spent in Marocco was well-planned according to my wishes and personal needs, and Amnay - my excellent driver & knowledgeable guide with a warm personality - ensured that all the plans were becoming my reality.

Marocco certainly doesn’t lack of natural beauty, and distinctive buildings of mosques, riads, and kasbahs. What makes every place special though is the kindness and friendliness of the people.

I would not only travel with Morocco Immersion again but also recommended it to anyone who aims to get away from the mass, and experience Marocco on a personal level.

Huhe thanks to the team and all family members!

Brahim was amazing. Everything that we discussed was delivered without problems. Drivers were courteous and punctual. I would have no hesitation in booking with him again. Kevin Pyle