Kimkim Trip Reviews for Portugal

All the guides were knowledgeable and wonderful people. People of Portugal are very polite helpful. We were able to visit most of the historical places. Happy to visit Portugal

History revisited

Hotel Reviews

Hotel Britania Art Deco

Lisboa

Best hotel for mature and laidback people. Best location and relaxing

Authenticity & Character

Vintage decor

Location

In heart of Lisbon and so far from any kind of traffic

Staff

Very sweet people

Cleanliness & Comfort

Yes

Porto Royal Bridges Hotel

Porto

If someone is looking for modern and stylish space in heart of porto. New concept. Best use of every inch of space

Authenticity & Character

Architecture

Location

You can walk to all and everything

Staff

Young and dynamic

Cleanliness & Comfort

It’s for young people. Mature people should avoid this hotel due to small size of rooms

Hotel Cascais Miragem

Cascais

Great hotel at great location. We walked every night to have our dinner in downtown. Super market is very near. Train station is very close.

Authenticity & Character

The building and view. Classic room with very impressive balcony

Location

Every thing is so near

Staff

Very elegant

Cleanliness & Comfort

Clean and always smelling so fresh and natural

Activity Reviews

Private Historic Odyssey Walking Tour of Lisbon

Lisbon

Great.

Quality of Experience

Very humble and kind people

Guides, Drivers and Staff

Well dressed knowledgeable elegant

Transport

Punctuality

Porto's Historic Odyssey on a Private Walking Tour

Porto

It was very detailed

Quality of Experience

The guide

Transport

Two-Hour Private River Cruise in the Picturesque city of Porto

Porto

It was very pleasant and exciting

Quality of Experience

Karina and jorge

Guides, Drivers and Staff

Sincerity

Transport

Clean and high quality

8-Hour Private Driver Tour of Braga and Guimarães from Porto

Porto

Lot of history. If you are visiting Portugal please take few history lessons

Quality of Experience

Guides, Drivers and Staff

Transport

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Quality of Experience

Eduardo

Guides, Drivers and Staff

Transport

Really, everything was amazing! The various pickups, our tour guides, hotels and tours were simply great. The tour of the Douro Valley was especially memorable. We are now thinking about a month in Greece and will, without a doubt, be using KimMim’s services.

Hotel Reviews

Porto Charming Hotel

Porto

So quaint, clean and super friendly. Food was terrific.

Authenticity & Character

Our first evening the manager showed up with a carafe of port and two glasses!

Location

A bit of a hike but still great.

Staff

Very efficient and friendly.

Cleanliness & Comfort

A1

Zenit Lisboa Hotel

Lisbon

Very nice accommodation Modern, clean and with all the amenities one would expect.

Authenticity & Character

Modern

Location

Fine, could be a bit closer to old Lisbon.

Staff

At best, efficient. Dining room staff was the only slight blemish on our whole trip.

Cleanliness & Comfort

Spotless

Activity Reviews

Porto Foodie Experience

Porto

Our guide, Marion, was super. She was pleasant and quite knowledgable of the area. Some businesses were more outgoing and welcomingly.

Quality of Experience

Food

Guides, Drivers and Staff

Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise

Porto

Totally incredible. The highlight of our stay in Porugal!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Our guide was very knowledgeable and pleasant.

Quality of Experience

Guides, Drivers and Staff

Portuguese Cooking Class at a Chef's Home

Lisbon

Such a pleasant evening with a wonderfully pleasant chef.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Small Group Excursion to Sintra & Pena Palace

Lisbon

Very educational but a long day.

Quality of Experience

Guides, Drivers and Staff

Transport

Very comfortable and clean.

Everything and all the planned events in Portugal we’re amazing. We enjoyed 3 days in Porto, and 4 in Lisbon where everything went as planned without any hitch. The walking tours gave us private and personal history and highlights of each city, the wine tour of Douro Vally was breathtaking, the food tours, cooking class, boat rides, prompt and friendly guides and drivers, clean and very well located hotels, all added to our enjoyment and feeling of security. The food and friendly people all made it extra special. We would be happy to recommend the Kimkim team for this type of tour and a special thanks to Karenina Steinbeck! Met our expectations and much more.

I personally really loved our walking tours as the highlight of highlights. The whole trip had too many special moments to list but for me and what I personally enjoyed the most, seeing the cities with someone local is about as good as it can get.

Hotel Reviews

Hotel Britania Art Deco

Lisboa

This one grew on me the most with its location and staff really providing a consistent welcoming and comforting atmosphere.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

PortoBay Teatro

Porto

The location was amazing but was a bit modern for my taste. Nothing bad at all just totally a question of personal taste. The staff was nice but had more of an upscale hotel feel with staff helpful but a bit distant.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vila Galé Cascais

Cascais

Def not a super fair review because they were remodeling their entry when we arrived so getting in and out of the main lobby was a mess. The hotel itself felt a bit dated overall but the location and views (especially at sunset) were amazing. The staff also did their very best to help us feel welcome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The front door remodeling left a lot of dust in the air and the bedroom wasn’t super comfy

Activity Review

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Quality of Experience

Guides, Drivers and Staff

Our guide was amazing

Transport

We had an amazing time in Portugal thanks to Pedro and his team. Throughout the whole process they were very responsive and all of the recommended excursions were great. During our trip they gave us daily updates and were available with any additional questions we had so we could just enjoy our trip stress free. The country was very welcoming and friendly to us. I highly recommend using Pedro and his team.

In spite of it raining every day of our trip, Portugal was amazing! Our vacation, perfectly and expertly curated by Pedro, unfolded seamlessly from Lisbon to Cascais. Pedro's planning ensured a perfect balance of cultural immersion and personalized exploration. From the walking and tuktuk tours with Margarida and Guilherme, our tour guides, to the charming Fado dinner in Lisbon, the exclusive Douro Valley experience, and the beauty of Porto, every detail was thoughtfully orchestrated, creating a stress-free and memorable adventure, complete with best in class drivers, like our favorite, Luis.

A noteworthy aspect of Pedro's exceptional service was his compassion and flexibility when unforeseen circumstances arose; I became ill during the trip. Pedro was quick to modify our itinerary to accommodate our needs. He provided a thoughtful excursion and paired us with another exceptional private driver, Ivo. This additional excursion allowed me to recover comfortably while ensuring the rest of my family continued to enjoy the sights. Pedro's understanding and empathetic approach made a bad situation more manageable, highlighting his commitment to ensuring every traveler's well-being and enjoyment.

The added excursion with Ivo was magical! More than a driver, he was kind, fun and very knowledgable. He provided a different perspective of the Duoro Valley, showing us the beauty of not only the valley's landscape, but the beauty of the local people. Ivo took us to a small restaurant in a small village where he introduced us owners Anabel and Ceasar, who also own a small, local winery. They were the most gracious hosts! Anabel fed us fresh bread with cheese and butter. You could taste the love. She, along with Cesar and Ivo, sat with us as they shared a bit of their family's story. After a walk through the village, we all crammed into the cab of Cesar's truck. He drove us to his winery where we were gifted a private tour. Back at the restaurant, we were showered with love and lots of wine. We ended our visit with a drink and a toast to new friendships. Our time with Ivo was by far the most memorable of our trip!

Pedro's attention to detail, commitment to unique experiences, and compassionate response to unexpected circumstances made our vacation in Portugal truly exceptional. We wholeheartedly recommend Pedro for his outstanding travel planning services, considering not just the trip's logistics but also the well-being of every traveler. Muito obrigado, Pedro! Your friends in the US - Taña, Alfonso, Nyah and Willie

Activity Reviews

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

Intimate venue and breathtaking performances.

Quality of Experience

The powerful, heartfelt performances made Fado a truly remarkable experience.

Food

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Our tour guide, Margarida, was amazing! So knowledgeable and full of pride for her country.

Quality of Experience

Guides, Drivers and Staff

Explore Belém on a Scenic 2-Hour Tuk Tuk Tour

Lisbon

Guilherme, our tour guide was fantastic! I only gave 4 stars because many of the roads in Belem were closed due to a cycling event. I feel like we maybe missed out on some of the sights and didn't get to truly experience Belem. However, Guilherme navigated the detours with ease and a great attitude.

Quality of Experience

Many roads were closed. Prior knowledge of this may have dictated a different selection of experiences.

Guides, Drivers and Staff

Authentic Portuguese Cooking Class – 3-Hour Small Group Experience in Lisbon

Portugal

Such a fun experience! Delicious food, great company and Chef Paolo was the best!

Quality of Experience

Guides, Drivers and Staff

I had an amazing trip! Rita did a good job of booking exactly what I wanted, and it all worked out in the end. I specifically stated that I wanted Hilton hotels to take advantage of my Diamond status. She did what I asked and all of my Hilton hotels gave me free upgrades to incredible rooms. It only elevated the luxury that I requested.

Starting from my pickup from the Lisbon airport. Marcus arrived to take me to my hotel. He was very nice (5-stars!) and got me to the hotel on time. He and I had a wonderful chat; he was new to Portugal (from Brazil) and so he had a lot of insight as newer person living in Portugal. I was able to meet up that night with a local for a homemade dinner. This is a highlight of the trip. Sofia and Carlos were so nice and welcoming and I had a great night with them. I almost wish that could be done in other cities like Porto. The meal was bacalhau a Bras and it was so good! I thought about it days later.

My tour guide Filipa took me around lisbon, gave me my first taste of Ginjinha and Eduardino. It was a nice walk around the city. I also got an escorted tour to Sintra, Cascais and Estoril. Paulo Pires was my driver. We stopped at his wife's cafe for a little breakfast that was delicious, and from there the tour went well. I sat in the front seat with him and we just had a ball. He is a must use in the future for others. It was great to have a one-on-one guide so that things were at my own pace, including lunch.

Porto was great. My tour guide walked me around to all the great places I shouldn't miss. I walked that route she showed me two more days. I had the delicious francesinha with my friends I met up with who live in Porto. The Se Catedral Hilton was a lovely hotel. The room was great. I would like a screen on the window so I can open it without worry about bugs coming in. Otherwise everything was good. The staff remember me instantly, and the room service was great.

Driving was a panic for me initially, but it went well. Gave me a chance to see myself driving around the country. I want to do that again. I visited the Duoro Valley, and stayed in a winery with the food. Qunita do Tedo has a great restaurant. The serveres are very nice. The steak was so delicious I had to eat it twice.

I also visited Evora and had a great tour of a vineyard. I returned home with over 1,000 euros worth of wine.

This adventure was just what I wanted. Rita did such a good job. I recommended this to other, and I will likely be back to plan another trip. Please make sure I am made aware of the countries you support.

Hotel Reviews

Sé Catedral Hotel Porto, Tapestry Collection By Hilton

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Évora Olive Hotel

Évora

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Meliá Lisboa Aeroporto

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

DoubleTree by Hilton Lisbon - Fontana Park

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Quinta do Tedo

Douro Valley

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Dinner With Locals at a Local Home

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Fado Dinner Experience

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tour and Tasting at Taylor’s Port Cellar

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Private Day Excursion: Sintra, Cascais & Estoril

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Porto

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Évora Food of the Gods Experience

Évora

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From Porto to Douro Valley stopping in Amarante

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Wine Experience in the Douro Valley & River Cruise

Douro Valley

Quality of Experience

Guides, Drivers and Staff

Transport

Raquel and the KImKim team truly planned a wonderful trip of a lifetime for our family. Our accommodations were fantastic, our excursions were amazing and everything went seamlessly. Raquel was very helpful and informative during the planning process and was always responsive when needed. All of our guides were timely and friendly and very good. I would highly recommend KimKim and Raquel if planning a trip to Portugal. We couldn’t have been happier and were very pleased with the trip itinerary app which was so easy to use and informative during our travels. Thank you!

Hotel Reviews

Vivenda Miranda

Lagos

Beautiful accommodations and view was fantastic from our room. Restaurant was also superb.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vincci Baixa

Lisbon

Authenticity & Character

Location

Easy to get to everything by walking.

Staff

Cleanliness & Comfort

Exe Almada Porto

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Visit of Porto

Porto

This walking tour was very good and our guide was informative and friendly.

Quality of Experience

Guides, Drivers and Staff

Fado Dinner Experience

Lisbon

Perfect way to end our trip with a wonderful night of authentic Portuguese food and music. Highly recommend.

Quality of Experience

Food

Loved the 3 course meal with wine.

Guides, Drivers and Staff

Day Excursion to Douro Valley: Wine Tasting & River Cruise

Porto

One of our family’s favorite outings. Loved the river cruise and wine tasting with lunch in a private vineyard with the owner. Our host Rafael was wondeful and our driver Fernando was friendly and informative. Also, he went out of his way to make our outing special by stopping along the way to show us scenic overlooks, a dam, and a special port tonic wine tasting on the way home. Highly recommend this excursion. We can’t wait to get the wine we ordered while at the vineyard!!

Quality of Experience

Guides, Drivers and Staff

Transport

Experienced and friendly driver.

Catamaran Cruise to Benagil & Carvoeiro w/Snorkeling & SUP

Portugal

This was another favorite part of our trip. The views from the Catamaran were amazing. Best way to see the beautiful landscape, cliffs and caves from a water view. Also it was very relaxing and comfortable.

Quality of Experience

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Detailed walking tour with an informative guide. So much to see in Lisbon and our guide did a good job of hitting the major highlights.

Quality of Experience

Quality of Experience

Guides, Drivers and Staff

Guides, Drivers and Staff

Transport

The travel agents that we met, they were very friendly and help us answer every question we had. We had a very nice experience with Ivo, Andre & Luis, sorry if I forgot other person.

Would be really happy again to work with you Joao!

Pedro and team were completely involved from beginning to end. Prior to the trip, he formed a WhatsApp group and provided daily updates and information for the following day. They were incredibly attentive and responded almost immediately!

Hotel Review

Hotel Britania Art Deco

Lisboa

We loved everything about the hotel, with the exception of its location. While the hotel was located close to all the luxury shops, we typically prefer to stay closer to city center where the restaurants and bars are walkable! Regardless, if this hotel was located in city center, it would have been perfect!

Authenticity & Character

You could tell it was old luxury right from the front door. Everything felt authentic and the free port in the lobby was a nice touch.

Location

Distance to city center.

Staff

The staff were incredibly friendly and cheerful. We stayed up late one night and the staff allowed us to hangout without us feeling like a bother.

Cleanliness & Comfort

The room was large and the sheets were amazing!!

Activity Reviews

Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves

Portugal

The grottos was a magical place. We loved this tour so much, especially watching the skill of our captain maneuvering through the grotto with the uncontrollable waves surrounding us!

Quality of Experience

Guides, Drivers and Staff

Transport

The boat was quite large for just the 2 of us, and because of this we didn’t go into a few of the grottos!

Unveil the Fairytale Villa of Sintra with a Private Driver Service

Portugal

Our driver, Paulo, was amazing! As he drove us around, he pinpointed landmarks and was truly giving us a guided tour of the city, all while heading to Peña Palace. The Palace itself was breathtaking. It was truly lovely to be able to imagine how life was living in a palace.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Portugal was an experience of a lifetime!

We began in Lisbon and stayed at the Hotel Britania - a magnificent hotel. Our contact Marisa helped us to get an upgrade to this spot and it was so beautiful and historic. Located downtown just off Liberty it was perfect for us to get acclimated to Lisbon and the city.

Highlights of Lisbon were definitely the Fado performance, a truly unique mix of food, music and ambiance. We did a day trip to Sintra and took in the beauty of the mountain and castles. We also quite enjoyed our walking tour with Pedro who taught us about the history of Lisbon and gave us some tips on how to get around the city, also ensured we were set with the appropriate train details to get to Sintra

We then visited Porto and our driver Pepe was incredibly helpful and nice. He taught us a lot about the different stops we made along the way and gave some tips about what we could do in Porto. He provided amazing recommendations for restaurants and the sight/view from Nazare was breathtaking.

The highlight of our time in Porto was a trip to Douro Valley, our tour guide Jao was also fantastic and knew so much about the region and it's history. Douro Valley is a must see, absolutely incredible - we did a river tour and also visited Pacheca Winery for a delicious meal and wine tasting.

We then had a couple days in Cascais to enjoy some leisure, our hotel was right by the downtown area and made it very easy to check out local shops and restaurants.

Overall our experience was made by the people. This was the first time we used KimKim and will definitely do so again. Marisa and Jao were available at all times - as an example we misplaced our tickets to one of the tours and they were able to send them to us immediately. The overall kindness was apparent and the drivers/tour guides they connected us with were top notch.

Thanks for making this trip unique, fun, safe and magical!

Hotel Reviews

Vila Galé Cascais

Cascais

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Britania Art Deco

Lisboa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Porto Royal Bridges Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Belém on a Scenic 2-Hour Tuk Tuk Tour

Lisbon

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walking Tour to Sintra + Tickets to the Pena Palace

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Porto's Historic Odyssey on a Private Walking Tour

Porto

Quality of Experience

Guides, Drivers and Staff

Transport

Tickets to Lello Bookshop

Porto

Quality of Experience

The Flavors of Port Wine - Sip & Discover

Porto

Quality of Experience

Guides, Drivers and Staff

Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Scenic Voyage along the Douro River aboard an Exclusive Boat

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch

Portugal

Quality of Experience

Guides, Drivers and Staff

Transport

Portugal is such a beautiful country full of color and flavours and we did have the chance to enjoy it even more with the guide and service of Kim Kim, Across Portugal and Marisa and João team.

Most of our guides in the sites were also very good, Pedro in Lisbon was amazing, knowledgeable, patient and fun. We also had a very good time with all of our drivers, in special Pepe (drove us from Lisbon to Porto and then to Cascais) and Pedro (drove us to Duoro Valley) .

Marisa and team were always reachable and did guide us every step of the way. Highly recommend their services for a relax but full of activities vacation.

Thank you!

Hotel Review

Hotel Britania Art Deco

Lisboa

Lovely, comfortable and full of history ! Great location and delicious breakfast

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms have everything you need! So thoughtful every single detail

Activity Reviews

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

Great experience, made me understand the character of Portugal 🇵🇹

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Our guide Pedro was amazing and the wine testing with cheeses and chorizo at the end is glorious !

Quality of Experience

Guides, Drivers and Staff

Transport

It was tricky for me to decide where to go and what to do when we decided to go to Lisbon and Madeira. I contacted three different travel speacialists and from the start Marina and Kimkim were easily the most proactive and helpful to me and straight away made me feek like they wanted to help and not just throw a "standard" itinerary at me. The personalisation and the platform used made a real difference and was so useful throughout the trip. Also, when I decided to cancel a couple of things it was no bother and everything was supported out promptly, whether by Marina or by someone else when Marina was not working. It made no difference that the company is based in the US and that Marina was based in Spain and that I am based in Madrid! It just all worked really smoothly. Thak you so much.

Hotel Reviews

The Cliff Bay

Funchal

Amazing hotel. Great view. Fabulous food. Faultless really.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Portugal Boutique City Hotel

Lisbon

It was a decent hotel. The breakfast tables were tiny and the noise from all the night time clear up outside was not helpful if you left your windows open. Otherwise, really good location and nice staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Get to Know Lisbon with a Local

Lisbon

Definitely do this. Really good.

Quality of Experience

Guides, Drivers and Staff

Hike Madeira: Pico Arieiro to Pico Ruivo

Portugal

Great walk and amazing viws. Didnt need a guide but all the same it was helpful that we took a differenct route to most others who would hav ehad to have done a trip that went back the same way. Our guide had left a car at an alternative location the night before.

Fado Dinner Experience

Lisbon

Really average food and felt very touristy. Not the best evening to be honest.

Lisbon Roots, Food & Cultural Walk

Portugal

Lovely guide and very informative.

Sintra Heritage Hike: Hidden Secrets

Portugal

It was quite good. Dont bother though if you don tlike queues. The palace was horrendously busy and this is low season.

Introducing Funchal - Food & Cultural Tour

Portugal

We did not do this trip in the end.

All of our guides were so knowledgeable and very personable. Made our trip so much more enjoyable.

Hotel Reviews

Hotel Regina

Barcelona

Breakfast was amazing and service was topknotch!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

One Shot Tabakalera House

San Sebastian

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Exe Almada Porto

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Four Views Baia - Adults Only

Funchal, Madeira

Beautiful! Loved Madeira! Loved the hike and our guide was the best!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Barcelona & Gaudí: An Architecture Walk

Barcelona

Our guide was so friendly and helpful. Answered all of our questions. Went the extra mile.

Quality of Experience

Guides, Drivers and Staff

Transport

Where do I begin? Marisa and her team knocked our trip out of the park! They were able to design a trip that incorporated every aspect that we wanted in the short amount of time that we had. The Kim Kim app made it easy to go back and forth to make adjustments and when the time came for our trip it served as a great resource for our daily itineraries.
When we arrived in Portugal Marisa and her team then went above and beyond and created a WhatsApp chat so that we could communicate on a daily basis. This was a lifesaver on numerous occasions.
I highly recommend the service as we had a trip of a lifetime. We felt safe and supported at all times.
Thank you Marisa and team for the fabulous vacation!

Hotel Reviews

Cascade Wellness Resort

Lagos

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Porto Royal Bridges Hotel

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms were clean but they were very small

PortoBay Marquês

Lisbon

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Guided Walking Tour to Sintra + Tickets to the Pena Palace

Portugal

Visiting these castles in Sintra was like being in a fairy tale. I highly recommend it!

Quality of Experience

Guides, Drivers and Staff

Transport

I will definitely Work woth kimkim again to plan my trip.
The professionalism, patience, knowledge, humor and kindness of every tour guide was among the best I have experienced throughout many travel experiences.

We took a chance with kimkim and couldn’t have made a better decision. If you are looking to show up to your destination worry free, with a personal concierge service that takes the stress out of traveling, I would recommend this service. Tailored to everything we were looking for, we experienced Portugal in a way that not only has us wanting more, but could certainly make kimkim a travel partner for life. We appreciated each of our guides, and in particular our driver Eduardo. He not only ensured we got to our destinations, but was a pleasure to be around. Our guide in Lisbon, Margarida, was a delightful and dedicated ambassador for her country, as well as incredibly knowledgeable. In Porto, Andre took us on a historic journey through the city, and was also a passionate and articulate young man who enjoys sharing Portugal with others. Ultimately, it was an incredible experience, and would certainly consider using kimkim for the next excursion.

Activity Reviews

Lisbon Walking Tour + Delicious Portuguese Flavours

Lisbon

Enjoyed learning a lot about the history of Lisbon from an experienced and knowledgeable tour guide. Margarida was professional, engaging and a lovely person who is an ambassador for her country. We also enjoyed the wine tasting that was complimented by some of the beautiful olive oils that are produced in Portugal. Ended up purchasing more oil than wine- would highly recommend this tour!

Guides, Drivers and Staff

To Eat Suggestion: Cervejaria Trindade

Lisbon

Bustle inside a large, lively and former monastery that has been transformed into a beautiful restaurant. Excellent if you love seafood, perfect for large groups, and service was great!

Quality of Experience

Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner

Lisbon

If you are looking to immerse yourself in a unique cultural experience, you must see a Fado performance. We could not help but stay to the end watching three different, but extremely talented singers accompanied by two incredible musicians. You don’t have to speak the language to interpret the passion and historical importance that this art brings to Portuguese culture. A must see!

Quality of Experience

The talent, the environment and the friendly staff.

Guides, Drivers and Staff

Like some, I can be skeptical about using travel specialists to plan my trips. Some of my questions include; Will I pay too much? Will they understand my expectations regarding the quality of my desired experience? Will they be responsive and help manage issues and make adjustments if needed? And finally, will I feel like I received a good value? All of these questions disappeared as we began our journey with KimKim in Portugal. Our local specialist and her team took amazing care of us throughout our entire trip. The hotel selections were perfect as were all of the tours and excursions. We received an email each afternoon checking in on us and giving us the itinerary for the next day. we had nothing to worry about but having a great time and we did. During our trip, we needed to make some adjustments in our schedule and Marisa and her team responded quickly and helped us every step along the way. We will absolutely be using KimKim on future trips!!!

As an overall comment I have to say that working with KimKim and its agents, Carmen and her colleagues, was outstanding. Not only were they able to suggest and arrange a fabulous trip in foreign lands for us, but they were extremely flexible and helpful during our planning process, which required many changes due to family circumstances, time constraints and specific criteria that we specified.

In addition, with the App that they supplied, along with a detailed daily trip plan they provided a very useful chat program that allowed us to request assistance and to change plans on the fly when encountering the inevitable issues that arise during any trip. We were able to get quick and successful resolution to several matters thanks to their friendly and effective attention.

We were so impressed that we recommended KimKim to several fellow tourists that we met along our way. We have no hesitation in recommending KimKim and will be sure to use them again if we make another tour. Thank you for everything, KimKim team!

Sincerely,
Paul and Lesley Sagar,
San Diego, California

The entire experience - from planning the trip with Beatriz to having every last detail loaded into the Trip Plans app to immediate availability for support via the messaging feature in the app, to the selection of hotels and guides was incredible. I would use kimkim again without hesitation and would highly recommend them to anyone. Thank you.

Hotel Reviews

Riad Madu Desert Camps

Merzouga

Fantastic experience - great, roomy accommodations, fantastic staff who worked hard to please and entertain us. The food was really good!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Portugal Boutique City Hotel

Lisbon

Charming, clean centrally located boutique hotel with amazing staff - friendly and very helpful. We really enjoyed staying there.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The rooms beside the elevators are noisy. The staff relocated us to an upgraded room the following morning, which was lovely.

Évora Olive Hotel

Évora

The hotel is in a good location and has a large underground parking garage. The staff were impersonal and distant. We arrived during a torrential downpour. No one helped us unload our luggage or told us that we can unload in the underground garage. They just watched us get soaked. We arrived at 2pm but were not given a room until the checkin time at 3pm even though we were soaked to the bone. The rooms were bare of necessities - no conditioner or body lotion, lumpy mattress and flat-as-pancakes pillows. Plastic cups for drinking. Two old fraying towels. The floors are polished concrete, so we asked for slippers and were told that we'd have to buy them. Not sure how this is a 4-star hotel....

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Exe Almada Porto

Porto

A nice, clean, centrally-located hotel. It was overall a very comfortable stay although the room was quite small - we had to get creative in finding space for our suitcases. Where the hotel fell short is that there was no laundry service on weekends(why would a hotel provide a service Monday-to-Friday? That's not how traveling works) and the staff missed making a reservation at a restaurant for us even though we reminded them twice.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Very clean and comfortable. The room was just a little small

Riad La Clé De Fès

Fès

The common areas of the Riad are beautiful! The room we stayed in was very large, comfortable and nicely designed. The bathroom was quite dated. The floor of the room slanted quite a bit, the shower and sinks were chipped and cracked. The staff were lovely. We had dinner in the Riad one night and it was delicious and well presented.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mövenpick Hotel Casablanca

Casablanca

A nice hotel with all the amenities of a large hotel serving both leisure and leisure travelers. The room was large and comfortable. The rooftop restaurant was lovely and the food delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Excursion to Chefchaouen, "The Blue City"

Portugal

We ended up staying in Chefchaouen overnight. Could have stayed here a second night if I were to do it again. Very beautiful, quaint and charming town.

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon Roots, Food & Cultural Walk

Portugal

Sofia was a delight. She was friendly, engaging, very knowledgeable and fun to be with.

Quality of Experience

Food

Guides, Drivers and Staff

As I said, Sofia was absolutely delightful!

Transport

Sintra Heritage Hike: Hidden Secrets

Portugal

Nuno was out guide - born and raised in Sintra, he expertly showed us the best of it and knew how to cut the lines of tourists. He also added a few stops that were absolutely spectacular. Nuno was so much fun to be with - entertaining, knowledgeable, super friendly. It was one of the trip's highlights for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Sweet and Tasting Évora Tour

Évora

We had to cut this activity short because of the heavy rain and only completed two tastings of the scheduled four. Also, the first stop was a pastry and sweets shop because it was literally a few steps from the hotel. The second stop was to try canned sardines and was sardine pate. Backwards - after the sweets, the sardines did not go down well.

Quality of Experience

Guides, Drivers and Staff

Privately Guided Visit of Porto

Porto

A nice tour of Porto with Perdro. A very knowledgeable young man, he made the tour fun and interesting. He also suggested and took us to an amazing restaurant after the hotel failed to secure a reservation for us.

Quality of Experience

Guides, Drivers and Staff

Douro Valley Excursion with Wine & Olive Oil Tastings & River Cruise

Porto

A trip to Portugal would not be complete without a visit to Douro Valley - such a beautiful, tranquil place. Loved every minute of it.

Quality of Experience

Food

Guides, Drivers and Staff

Transport