Kimkim Trip Reviews for Portugal

4.9
Based on 532 ratings
Read 532 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Portugal
Portugal | Jul 3 - Jul 12, 2023

Karen
Karen C.
El Cerrito, CA | Reviewed on Jul 13, 2023

Marta was excellent. Every thing she planned worked perfectly and we had a wonderful experience!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jul 14, 2023

Hi Karen, thank you so much for your review! I am happy to hear you enjoyed Portugal to the fullest, and hope we can work together again in the future if you decide to visit Spain, Portugal or Morocco. It has been a pleasure to bring you closer to Portuguese culture. My warmest regards, Marta

One of the best trips we’ve ever taken thanks to Ricardo and Joao
Portugal | Jun 27 - Jul 5, 2023

L
layantie p.
Denver, CO | Reviewed on Jul 13, 2023
We just got back from 8 days of the most well planned trips we’ve ever taken. Pedro and then Joao planned an incredible, budget friendly trip that did not seem budget in any way. We had private transportation everywhere. Our hotels were great. Our day trips incredible. Any little problems that arises Joao was quick to resolve to our satisfaction.
When we first planned this trip, Joao and Pedro listened to what we wanted and needed as a big group and delivered in every way. When I saw the 32...
Read more

We just got back from 8 days of the most well planned trips we’ve ever taken. Pedro and then Joao planned an incredible, budget friendly trip that did not seem budget in any way. We had private transportation everywhere. Our hotels were great. Our day trips incredible. Any little problems that arises Joao was quick to resolve to our satisfaction.
When we first planned this trip, Joao and Pedro listened to what we wanted and needed as a big group and delivered in every way. When I saw the 32 page itinerary, I thought I’d they can execute on half of this plan, I would be very impressed. They delivered in all points.
Our tour guide, Ricardo, really made this trip even more memorable. He was knowledgeable, patient with our loud large group, and made sure everything was perfect for us through out the entire trip. We wish we could export Ricardo to any future trips!
Highlights were: the walking tour in Lisbon, Fado dinner, Pena castle at Sintra, Obidos and Nazare, and the caves in Faro.
I can’t say enough about Across Portugal and would use them again in an instant.
Extremely happy!

Hotel Reviews
HF Fénix Lisboa
Lisbon
Authenticity & Character
Location
City center. Easy to walk to restaurants and shopping
Staff
Some staff at the front desk were not very nice but restaurant staff was great
Cleanliness & Comfort
Cleanliness was great, AC was not very effective
Vila Galé Lagos
Lagos
Authenticity & Character
Not much character. Seemed cold modern design
Location
Close to the beach and 15 min outside of town
Staff
Front desk rude.
Cleanliness & Comfort
At times had an off-putting smell, no irons which was not disclosed to us.
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Ricardo made sure we got the most out of Lisbon. We walked to some Lisbon highlights. He brought us to a beautiful spot for lunch and then took us to historical site by the water where we tried pastel de nada, the best we had while we were there.

Quality of Experience
Guides, Drivers and Staff
Ricardo and Armando-amazing!
Transport
New bus with AC, wifi, and Bluetooth connections
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Intimate experience in a small restaurant that fit just our group of 25 and 2 other couples. Beautiful singing and food. A uniquely Portuguese experience. Not to be missed

Quality of Experience
Food
Everything well prepared and delicious
Guides, Drivers and Staff
Ricardo and Armando again perfect!
Transport
Private Driver Tour to Sintra with Tickets to Pena Palace & Cascais
Private Driver Tour to Sintra with Tickets to Pena Palace & Cascais
Lisbon

At first we weren’t sure if this trip would happen because they were afraid the bus couldn’t make it up to sintra with its small streets but Joao and Ricardo worked their magic and arranged for tuk tuks to drive us up to the castle. The tuk tuks made the experience even better. The castle and its grounds were beautiful. The city of sintra also beautiful with quaint restaurants and shops. We then headed to casais for lunch and shopping. Ricardo picked a beautiful spot for us to leisurely enjoy a beautiful meal

Quality of Experience
Guides, Drivers and Staff
Ricardo and Armando did it again. Another perfect day.
Transport
Explore Óbidos, Nazaré and Alcobaça
Explore Óbidos, Nazaré and Alcobaça
Lisbon

We decided to skip Alcobaca and spend more time in Obidos and Nazare. Obidos was like walking into a different time. The medieval town has kept its charm from days gone by. E could have spent all day there. We then headed to Nazare for lunch at a restaurant on the beach which was absolutely delicious. We the. Drove up to the top of the cliff for views of beautiful Nazare.

Quality of Experience
Guides, Drivers and Staff
Ricardo and Armando. Best in the business.
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

I wasn’t made aware that the boats we would use were very small and we would be separated in different boats. But it turned out fine and the experience was great. The caves are beautiful and not to be missed

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 14, 2023

Olá Layantie!!
OMG - What a wonderful feedback! What a journey it was :)
I have to say our team is really happy with the feedback and, more important, with the chance we had to welcome all of you.
Hopefuly you are now able to spread Portugal's name with a smile while remembering this unique experience.
Muito Obrigado,
João & Across Portugal Team

Amazing trip, would 100% recommend
Portugal | Jun 24 - Jul 9, 2023

Szilvi
Szilvi K.
the Netherlands | Reviewed on Jul 12, 2023
This was the first trip I've ever booked with KimKim, or through any travel agency for that matter, and even though of course you pay extra to have someone else plan the trip for you, I think it was worth every penny. We had a fabulous time in Portugal and everything went very smoothly. Having the PDF to refer back to for the daily schedule was invaluable - I don't know how we would have kept everything straight without it. Nuno was also always available via WhatsApp when we had any questions... Read more

This was the first trip I've ever booked with KimKim, or through any travel agency for that matter, and even though of course you pay extra to have someone else plan the trip for you, I think it was worth every penny. We had a fabulous time in Portugal and everything went very smoothly. Having the PDF to refer back to for the daily schedule was invaluable - I don't know how we would have kept everything straight without it. Nuno was also always available via WhatsApp when we had any questions or needed help, and it was great knowing that we had that resource if necessary. We certainly wouldn't have thought to book as many private guided tours for ourselves, but those ended up being our favorite part! Special shoutout to the guides in Braga/Gimaraes, the Douro Museum, Coimbra, Tomar, and Evora. We might have visited the same locations, but just hearing more about them from local guides made the whole experience that much more special. In addition to the schedule booked for us, we also ended up going horseback riding (1 hour, walk only) at Centro Hípico de Alcaria, and on the last day we rented kayaks with Taruga Benagil Tours, both of which were great additions.

A few suggestions for improvements:
1) The boat tour on the Douro river wasn't our favorite - it was a short ride (only an hour), and on a large group boat with no comments by the crew. There was supposed to be an audio guide app but we never got it properly installed and working. It would have been nicer to spend more time on the water and with a more personalized boat experience.
2) The PDF document was great, but it could be made even better by including the following:
- (estimated) end time of activities, not only their start time
- reservation numbers / tickets (there were a few times when places struggled to pull up our reservation - we usually got there eventually, but this might have simplified the process)
- indication of the price range of the restaurant recommendations, and suggest restaurants in different price categories (for every lunch, give budget / medium / fancy alternatives)
3) While we had a great time in the fancy car to Cascais and Sintra, it felt like we could have driven ourselves to be a bit more thrifty with our resources. The electric Mercedes with the driver wearing a suit was so nice that we saw them outside the hotel lobby but had no idea the driver was waiting for us until we eventually asked.
4) It would have been nice to also have a guided tour in Nazare and/or Batalha, and to have a few more specific suggestions for things to check out in Lisbon. We also felt quite overwhelmed with the number of Quintas in the Douro valley and didn't really end up exploring other Quintas.
5) Having the car was overall great, but it wasn't always clear where we would have to pay for parking or how convenient it was going to be. In Lisbon, we chose to never use the car and instead got a taxi to the Fado show, which seemed much easier than trying to navigate there and then find parking. Likewise, many things in Porto are quite walkable and we didn't drive to the wine tasting there.

We definitely splurged on this trip, and the hotels all reflected that. We really enjoyed our stays at The Editory in Porto, the Quinta de la Rosa in the Douro Valley, the Cooking & Nature Hotel in Alvados, the Epic SANA Marques in Lisbon, and the Iberostar Lagos. They were all very different but all great in their own way.

We are sad that this amazing trip has now come to an end, but definitely hope to be back in Portugal soon!

Hotel Reviews
The Editory Boulevard Aliados Hotel
Porto

This is a lovely hotel and we had a wonderful stay. The building looks brand new and is beautifully designed. The room was on the smaller size but perfect for what we needed, and it was very comfortable and functional. The restaurant was excellent (we had dinner there one night and breakfast throughout our stay, both meals were crafted with attention to detail) and the bar upstairs was quirky and fun (they serve cocktails in mad hatter cups). The pool was small and you had to go through the bar to access it, but we still enjoyed using it. The only thing that bothered us during our stay is that I requested an iron multiple times and it was never delivered. In some hotels this is standard room equipment, and in others I haven’t had any issues getting in delivered on demand so I was quite surprised that it was such a problem for them to handle this quite reasonable request.

Authenticity & Character
Quirky and modern
Location
Walking distance to everything
Staff
The restaurant and bar staff was incredible.
Cleanliness & Comfort
The bed was very comfortable and I also loved the shower.
Quinta de la Rosa
Pinhão

This was such a relaxing, luxurious experience. We had a room that overlooked the Douro river and the pool was always nicely warm from the sun. The restaurant had delicious food, and their coffee in the morning was my favorite from all the hotels on this trip. The only complaint that we had was that it was difficult to sleep due to all the flies in our bedroom, and there weren't many outlets or surfaces for electronics (the bedside tables were quite small and had large bedside lamps on them).

Authenticity & Character
Luxurious quinta with pool and all the views
Location
Walking distance to Pinhao!
Staff
Very friendly staff
Cleanliness & Comfort
The flies in our room were annoying, and the bed also wasn't as comfortable as at other hotels.
Cooking and Nature
Alvados

We loved our stay at this hotel. The rooms are themed after movies (we had the Avatar room with an oval bed!), they are located in a slightly remote area ensuring quiet and beautiful views, and the breakfast was delicious. It is such a unique concept and I loved the nature-y vibe of the place.

Authenticity & Character
I've never been to this kind of a hotel before and loved it.
Location
Remote, but that's the idea!
Staff
Very friendly staff, especially the lady who hosted our cooking class!
Cleanliness & Comfort
The bed was amazing, as was everything else about this hotel.
Epic Sana Marquês
Lisbon

We had a great time here. We especially enjoyed the sky pool and the downstairs spa / gym area. The only minor negative thing I can say is that it felt a bit like a cruise ship - it is a large hotel, with many guests, and while for the most part you didn’t notice it so much, on our last morning there was a large number of people at breakfast and we were somewhat overwhelmed by the crowd / noise. I suppose that is expected since they also have the space to host conferences / events themselves, but it took us slightly by surprise because we’d been staying in slightly smaller hotels on this trip. The room was super cool, with a TV hidden behind a large mirror and so many (light) switches that we had a hard time figuring out how to turn everything off at night without activating the blackout blinds. On that note, there were plenty of outlets and USB chargers throughout the room, and the staff provided bottles of water throughout our stay.

Authenticity & Character
It doesn't have much character. It is luxurious but a bit bland, compared to the other hotels on this trip.
Location
Walking distance to everything.
Staff
Great staff.
Cleanliness & Comfort
Spotless, professional.
Iberostar Selection Lagos Algarve
Lagos

We had a lovely stay here. The staff was extremely friendly and did everything in their power to make us happy. We loved both the indoor and outdoor pool, as well as the location close to the beach. Another plus is their focus on sustainability: there are water purification stations on every floor and you can refill a glass decanter to your liking with water. The reason for my lower rating: All extras are extremely overpriced. There is a jacuzzi, but you have to pay 15€ PER PERSON and sign up in advance to use it. There is supposed to be someone near the spa to help with the process, but the desk was almost always unmanned, making the process and the price rather prohibitive to the enjoyment of the spa. Further, the food was very expensive for its quality. For breakfast, lunch and dinner, there was a large buffet you could use against a flat fee. Dinner was 36€ per person! This did not include beverages. The variety was good, but if you didn’t feel hungry enough to wolf down multiple courses, it was hardly worth the money. We ended up getting groceries from a nearby store instead. We would have liked to take advantage of the snack bar and the cocktail bar but were deterred by their prices as well. The building was also complicated to navigate: reception, on the fourth floor, was the connecting hub. Even though the restaurant and some rooms were both on the third floor, you couldn’t go directly from your room to the restaurant - you first had to go up a set of stairs / take the elevator to the fourth floor and then descend again. There was plenty of parking, but there were three entrances to two separate parking garages, and two out of the three entrances were always locked.

Authenticity & Character
It was luxurious and felt very classy. The rooms were fancy as well.
Location
Right by the beach!
Staff
Very friendly staff.
Cleanliness & Comfort
The rooms were clean and comfortable, but not as well-cleaned as the Epic SANA Marques, for example.
Activity Reviews
Vintage  Food and Wine Tour
Vintage Food and Wine Tour
Porto

Great tour. The guide was extremely knowledgeable and friendly, plus his English was impeccable. All the wines we had on this tour were very tasty. I have to admit that the food items weren't so much my favorite (and we did make the mistake of having some breakfast beforehand), but overall I really enjoyed this tour, especially the visit to the market where we had canned fish.

Quality of Experience
Well-rounded trip. Not too much walking, but still covered a good amount of ground and saw a variety of places.
Guides, Drivers and Staff
The guide was amazing.
Visit to Ferreira Port Wine Cellars
Visit to Ferreira Port Wine Cellars
Porto

This was a fairly standard wine tasting trip. It was good, but nothing stood out in particular.

Quality of Experience
Guides, Drivers and Staff
Visit to Quinta da Aveleda (Green Wine region)
Visit to Quinta da Aveleda (Green Wine region)
Penafiel

The garden of this place is absolutely incredible, well worth a visit! The guide was also extremely friendly and knowledgeable. The wines were tasty, but I was surprised that none of the places we went for wine tastings had any snacks or food pairings. It might be nice to add some food to some of these tours so you don't get too tipsy ;)

Quality of Experience
The property is simply gorgeous.
Guides, Drivers and Staff
Very friendly and professional.
Douro Museum
Douro Museum
Douro Valley

We were initially a bit skeptical about the museum (Douro museum? What is that??) but our skepticism quickly turned to enthusiasm. This is such a cool place! The tour was amazing, and we learned so much about the region and the history of Port. The guide even took us past their back rooms where they are restoring art, showed us a special exhibit (unrelated to wine), and we got some free port at the end of it! This museum is anything but stuffy - they even have some interactive exhibits, where you can smell aromas that are present in wine, and they have exhibits of old machines used to put corks in bottles.

Quality of Experience
Amazing museum.
Guides, Drivers and Staff
The guide was extremely knowledgeable and loved giving us the tour.
Winery Quinta de la Rosa
Winery Quinta de la Rosa
Douro Valley

Nice tour and wine tasting. I didn't actually like their wines as much as some others we had on this trip, but the experience overall was still very nice.

Quality of Experience
Guides, Drivers and Staff
Douro Valley Rabelo boat tour
Douro Valley Rabelo boat tour
Portugal

When we first arrived at the dock, they gave us a hard time about not having a ticket. Eventually, the magic words seemed to be "The Host" and we were allowed to board, but by then a huge group of other passengers had taken up most of the available seats. We were also expecting some kind of "tour", but we were supposed to download an app for the audio tour which seemed like a huge hassle and we couldn't get it working. The boat ride was only 1 hour, we would have liked to go for longer.

Quality of Experience
Have an actual person talk, not some app that half of us can't download. Longer boat ride.
Guides, Drivers and Staff
Be more respectful and helpful. When we said "reservation", they said "we don't do reservations". Yeah, right...
Half Day Tour to Coimbra
Half Day Tour to Coimbra
Coimbra

Coimbra is such an amazing city. The university library is phenomenal! Our guide was also very knowledgeable and we enjoyed hearing about the thesis defenses of doctors and other such student experiences. We felt like we saw all the important parts of Coimbra and it was all very interesting.

Quality of Experience
Great guide, and great city that makes it easy to be an interesting guide.
Guides, Drivers and Staff
Our guide was great!
Dinner cooking class
Dinner cooking class
Alvados

We hadn't done a cooking class before so we didn't know what to expect. We were surprised by how much prep they had already done - we didn't have to do any chopping, just basic assembly, which was a bit anticlimactic. Of course we never would have finished in time otherwise, since we made three courses. We really liked our starter salad, but the main dish for me was too much to eat. Dessert was probably my favorite part, we had a lava cake with raspberry sorbet. Our cooking instructor was very friendly and we enjoyed spending the time with her. I think I was expecting more of a group class, and more "pro tips" that you can generalize, instead of just putting together someone else's recipe, but we still had fun!

Quality of Experience
It's the difference between an art class and a "painting by numbers" exercise that makes me award less than 5 stars.
Food
The dessert was incredible and the starter salad was quite tasty, but I didn't care that much for the main dish.
Guides, Drivers and Staff
Self Drive Fátima, Batalha and Nazaré visit
Self Drive Fátima, Batalha and Nazaré visit
Portugal

It would have been better to have a guide for this day. We went to Fatima first and were mostly confused by what everyone was doing (like walking on knees), then spent too much time in Nazare and ended up missing the Batalha monastery (we did go, but it was already closed unfortunately). It was still a good day though!

Quality of Experience
Half Day Tour to Tomar
Half Day Tour to Tomar
Portugal

We had a nice guides and learned a lot about the area. Our favorite was definitely the Convent of Christ - what a magnificent church!

Quality of Experience
Guides, Drivers and Staff
Self drive from Alvados to Lisbon with visit to Óbidos
Self drive from Alvados to Lisbon with visit to Óbidos
Portugal

Obidos is such a cute town, and their cherry liquor in chocolate cups is to die for. Loved this day!

Quality of Experience
Lisbon on a TukTuk
Lisbon on a TukTuk
Lisbon

After an initial mix-up where our TukTuk didn't show up on time, we still ended up going later in the day. I really enjoyed riding in the Tuk Tuk, but the guide didn't have much new information to share - I felt like I'd already heard most of the things from other guides on this trip. Overall, I could've sat in the vehicle for longer, but the churches and descriptions fell a bit flat.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner with Fado show
Dinner with Fado show
Lisbon

It was nice that everything was paid for in advance so we didn't have to worry about paying, and the food was nice, but I was hoping for a bit more Fado. I loved the music, but they only performed 4x during the course of the night.

Quality of Experience
Food
Guides, Drivers and Staff
The waiters were very funny
Full day private Sintra & Cascais Tour
Full day private Sintra & Cascais Tour
Portugal

I'm not sure how much this trip cost, but it felt like we could have saved some money driving ourselves to Cascais and Sintra, especially since the driver didn't come to the monuments with us. Sintra boasts a gorgeous castle, but it is also very overrun with tourists. We were not prepared for the crowds. We're also pretty sure we missed part of the castle - was there supposed to be an interior? Overall, it was nice to have a day to just sit and let ourselves be chauffeured around, but the car was TOO nice and we were suspicious how much we'd paid for this.

Quality of Experience
It was great quality for what it was.
Guides, Drivers and Staff
Transport
The electric Mercedes was incredible. So fancy! And the driver was very friendly too.
Drive from Lisbon to Algarve with visit to Évora
Drive from Lisbon to Algarve with visit to Évora
Portugal

We had a nice time in Evora. The Chapel of Bones is really something else. Our guide was very friendly and we really enjoyed our last guided tour!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Nuno Ribeiro
Nuno
Nuno Ribeiro
Local specialist in Lisbon | Replied on Jul 18, 2023

Hi Szilvi,
Thank you so much for the feedback, it was a pleasure helping you with this trip, Iam so happy that you have enjoyed your time in our country, I hope you consider coming back to explore more of it :)
Thank you so much
Nuno

Another amazing KimKim adventure in Portugal!...
Portugal | Jun 25 - Jul 4, 2023

Celeste
Celeste H.
Tustin, CA | Reviewed on Jul 11, 2023
Another amazing KimKim adventure in Portugal! This is my third time using KimKim to book travel for myself and my 7 year old son who has Autism. We’ve done Colombia, India and now Portugal! Our trip specialist for Portugal Carmen helped put together an incredible itinerary for us covering Porto, Douro Valley, Coimbra, Lisbon & Lagos. We saw a lot in a short amount of time but the the pace of the trip flowed well and we never felt rushed. We also appreciated some of the special... Read more

Another amazing KimKim adventure in Portugal!

This is my third time using KimKim to book travel for myself and my 7 year old son who has Autism. We’ve done Colombia, India and now Portugal!

Our trip specialist for Portugal Carmen helped put together an incredible itinerary for us covering Porto, Douro Valley, Coimbra, Lisbon & Lagos. We saw a lot in a short amount of time but the the pace of the trip flowed well and we never felt rushed. We also appreciated some of the special kid-friendly activities suggested by Carmen including tile painting in Porto and the Hippo bus in Lisbon! Secret Algarve kayaking at Benegil Cave was also amazing! There were a few things about our itinerary that we needed to modify in real time and Carmen was able to help us seamlessly manage it all. The guides were wonderful, and the drivers very courteous and safe as well. Will definitely book with KimKim again, so convenient and so worth it every time! Can’t wait for the next one!

Activity Reviews
Create Your Own Tiles
Create Your Own Tiles
Porto

This was phenomenal, the lady who ran it has amazing energy and was so wonderful with my son who was feeling a bit off from jet lag! She also personally delivered our tiles to our hotel to help us out which was much appreciated.

Lisbon Hippo Tour
Lisbon Hippo Tour
Portugal

This was so fun!!! Even as an adult there is novelty to it when you go splashing into the water, plus the guides are hilarious!

Private Excursion to Sintra for Young Explorers
Private Excursion to Sintra for Young Explorers
Portugal

Our driver/guide was really nice and took us to a few different extra sights which was much appreciated. Knowledge level for guiding was lower, perhaps he was just a driver? If so he went way above and beyond as a driver, but for this one would have appreciated more of a guide especially at Sintra. I thought this was going to be a “kid” tour, definitely wasn’t tailored to kids, but we still enjoyed it.

Day Excursion to Douro Valley, Olive Oil & River Cruise
Day Excursion to Douro Valley, Olive Oil & River Cruise
Porto

Driver/guide and car excellent! Might have preferred a smaller boat ride (with less people) if that was an option, but still enjoyed. Winery was awesome to allow my 7 year old to come with me.

Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

One of my favorite stops on the trip! Our driver made amazing recommendations for kids and gave us extra time than originally planned so we could do everything we wanted !

Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Excellent guide who tailored a fabulous itinerary for us! Great info and selection of stops to see. Enjoyed personalization of tour.

Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on Jul 11, 2023

Hi Celeste,
Thanks so much for taking the time to write this wonderful review.
I am glad to know that you and Kaylan had a great time in Portugal and that everything we planned met your expectations.
I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip.
It was a pleasure creating this experience with you and I enjoyed working in this trip for you and your son to have a lovely time together in Portuga, and hopefully, we get in touch again for future adventures :)
All the best,
Carmen

Marisa planned an amazing, perfectly balanced...
Portugal | Jun 26 - Jul 7, 2023

L
Lawrence C.
Flagami, FL | Reviewed on Jul 10, 2023
Marisa planned an amazing, perfectly balanced itinerary for our family's 12 days in Portugal. She took into account our preferences and delivered. From the initial pick up/transfer, everything went smoothly. Marisa was always available and checking in on us. Read more

Marisa planned an amazing, perfectly balanced itinerary for our family's 12 days in Portugal. She took into account our preferences and delivered. From the initial pick up/transfer, everything went smoothly. Marisa was always available and checking in on us.

Hotel Reviews
Hotel Dom Henrique Downtown
Porto

Nice rooftop/restaurant lounge for view of the city

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Lisboa Vintage
Lisboa

Perfectly located. Clean comfortable, friendly staff. Decent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Gale Evora
Evora

Perfectly located, right outside the walls of the city. Great breakfast. Nice pool with slide for kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cascade Wellness Resort
Lagos

This was a one bedroom condo unit with plenty of space and kitchen. Gave us a lot of flexibility. Very nice amenities within the Resort. Golf , tennis. Best breakfast selection with omelet bar

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jul 11, 2023

Hello Lawrence!!
Thank you so much for your kind words.
We are really happy to know you enjoyed your time with us!

All the best,
Marisa & Across Portugal Team

The most magical vacation!
Portugal | Jul 1 - Jul 9, 2023

Carrie
Carrie N.
Mamaroneck, NY | Reviewed on Jul 10, 2023
Our family of 4 visited Portugal for 9 days to celebrate my husband and I 20th wedding anniversary and our advisor Joao planned THE MOST INCREDIBLE AND MAGICAL trip for us!
They customized our trip to for our family, the thoughtfulness and attention to detail was above and beyond! We felt like royalty with the amount of care, communication and thoughtfulness! Joao checked in with us a few times a day, he had our itinerary printed and sent to us via WhatsApp, he left a welcome gift at our...
Read more

Our family of 4 visited Portugal for 9 days to celebrate my husband and I 20th wedding anniversary and our advisor Joao planned THE MOST INCREDIBLE AND MAGICAL trip for us!
They customized our trip to for our family, the thoughtfulness and attention to detail was above and beyond! We felt like royalty with the amount of care, communication and thoughtfulness! Joao checked in with us a few times a day, he had our itinerary printed and sent to us via WhatsApp, he left a welcome gift at our first hotel with all things special to Portugal!

Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

This place was magical! Joao had us visit in the morning, and he had suggestions to visit in Sintra! I would t change a thing about this day!

Quality of Experience
Our driver Rui was an added bonus
Guides, Drivers and Staff
Cannot say enough great things about our driver Rui! He was knowledgeable and stayed with us to make sure we were settled before he left us to explore!
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

This was an amazing tour! Our guide Rita was so incredibly knowledgeable and shared so much of the history culture and food. She took us all over and we learned so much! Definitely a highlight of our trip!

Quality of Experience
Guides, Drivers and Staff
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide Sara was amazing! She taught us so much about the history of this city, the cathedrals, the past conflicts of the kings! She taught us about the food and took us to a few of her favorite places! Highly recommend Sara!

Quality of Experience
Guides, Drivers and Staff
Two-Hour Private River Cruise in the Picturesque city of Porto
Two-Hour Private River Cruise in the Picturesque city of Porto
Porto

This was an incredible night! The staff were so helpful, kind, and knowledgeable! They pointed out interesting and popular areas in Porto! And treated us to amazing wine!

Quality of Experience
Guides, Drivers and Staff
Transport
Bike Tour in the Douro Valley
Bike Tour in the Douro Valley
Douro Valley

This was an amazing adventure! Pictures won't do this place justice! We rode all the way to the top to a small little village where we were able to get refreshments and ice cream which was perfect for the hot day! The Douro valley is magical!

Quality of Experience
Guides, Drivers and Staff
Transport
Douro Valley Vineyard Delightful Lunch Experience
Douro Valley Vineyard Delightful Lunch Experience
Portugal

Magical Magical Magical!! Reta, the owner and her staff were amazing! This 200year old vineyard/ farm was so charming and special! The lunch was amazing and delicious and the wines we got to sample were also amazing! We ate lunch in the wine cellar and it was so intimate and special! They gave us a private tour of the vineyard and explained how the wine is made from vine to finish We cannot say enough great things about this day trip and experience!

Quality of Experience
Guides, Drivers and Staff
Transport
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Perfect day to see the Algarves from the ocean!

Quality of Experience
The guides were hilarious and knowledgeable and made the experiment so fun!
Guides, Drivers and Staff
They were so fun!
Transport
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 16, 2023

Hello Carrie!
What a lovely feedback!!
I am super happy to know you had an amazing time with your family in Portugal!!! WOW :)
Those photos are incredible I have to say!
Thank you for allowing us to share what Portugal has to offer - it was an amazing journey!
Obrigado,
João & Across Portugal Team

Perfect Portugal Vacation
Portugal | Jun 26 - Jul 3, 2023

Erica
Erica A.
Hanover Park, IL | Reviewed on Jul 07, 2023
Marisa did a wonderful job of planning my 8-day trip to Portugal, making sure to include my must-sees, and adding in a few stops/activities I didn’t know I wanted to do, but in the end am so glad I did! No idea where to start with highlights, as everything was great. My drivers (from Porto to Douro Valley, Douro Valley to Lisbon via Aveiro and Nazaré, Lisbon to Sintra) all felt like guides - super knowledgeable about the region I was visiting, and wry engaging. It was like hanging out with... Read more

Marisa did a wonderful job of planning my 8-day trip to Portugal, making sure to include my must-sees, and adding in a few stops/activities I didn’t know I wanted to do, but in the end am so glad I did! No idea where to start with highlights, as everything was great. My drivers (from Porto to Douro Valley, Douro Valley to Lisbon via Aveiro and Nazaré, Lisbon to Sintra) all felt like guides - super knowledgeable about the region I was visiting, and wry engaging. It was like hanging out with a good friend. They all also offered recommendations for places to visit, eat, etc., and offered to/in some cases did make reservations for me. Above and beyond what I expected! And the guides for my walking tours in Porto and Lisbon were fantastic, too. I learned about the history (plus some hidden secrets) and culture in Porto and Lisbon. Hotel selections were great … very centrally located, safe areas for a solo female traveler, close to everything. I absolutely loved the day in Douro Valley - from the tour, tasting and lunch with pairings at Quinta da Pacheca to the Vintage House hotel! And the day in Sintra (Peña Palace and gardens) plus the drive and stops along the coastline on the way back were perfection! I will visit Portugal again, and hope to use KimKim and Across Portugal to help with the planning!

Hotel Reviews
Porto Royal Bridges Hotel
Porto

Great location, perfectly situated between the river and city. My room was beautiful, and staff was friendly.

Authenticity & Character
The hotel was more modern than I thought it would be. That said, the lobby was comfortable and welcoming.
Location
Easy walking distance to the river or into the city to see the market, Santa Catarina chapel and Santa Catarina Street shopping.
Staff
Everyone I met was friendly and helpful.
Cleanliness & Comfort
The Vintage House
Pinhão

I loved the idea of staying in a former winery! The location was great - really nice view of the river and vineyards from my room. I had dinner at the hotel and the food was great. If I had had more time, I would have spent some time at the pool.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lisboa Plaza
Lisboa

A great location I’m Lisbon, especially if you’re looking to shop. It’s also close to a couple Metro stations, and not a far walk from the the plazas throughout Lisbon.

Authenticity & Character
A more modern hotel in the inside, but the Library Bar was a charming place to have a drink while deciding what to do next in Lisbon!
Location
Metro and train stations nearby, close to good, local restaurants. As a solo traveler I felt very safe walking to and from this hotel by myself at night.
Staff
Everyone was so friendly, but Erica at the front desk was particularly helpful. She made dinner recommendations and helped get reservations at cool places on a busy summer weekend!
Cleanliness & Comfort
My bed was super comfy.
Activity Reviews
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The drive from Porto to Douro Valley was beautiful … every time I would say “wow, this is gorgeous,” my driver, would say, “wait, it gets better,” and it did! Miguel was incredible - very knowledgeable about the region, the wine and port, and recommended a great extra stop (Amarante) because we had plenty of time before my winery tour and lunch.

Quality of Experience
Douro Valley is beautiful. Even if you’re only a causal wine or port drinker, it’s worth the time!
Guides, Drivers and Staff
Miguel went the extra mile to make sure I enjoyed the day, with an extra short stop in Amarante to see an old cathedral and try pastries at a local cafe.
Transport
Car was very comfortable.
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

My guide (Bernardo) shared so much about the history and culture of Porto. I loved every minute!

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Interesting tour of the cellars. And great tasting. Mine was the only o e paired with a cheese plate, so that was a little awkward (I sat at a table by myself). But enjoyed the experience overall.

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Interesting tour; good info about Quinta da Pacheco and how it’s different from the other wineries in the area. And for the tasting, they didn’t hold back - offered two reserve wines, and 30 yr port and a vintage port. Very impressive! The lunch with wine/port pairings was also great. Food was amazing, and the view of the property was spectacular!

Quality of Experience
Guides, Drivers and Staff
My driver, Miguel, was very knowledgeable and fun. And the winery guide offered a lot of great facts about the winery.
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

A nice boat ride, but there was no one talking/sharing info about what we were seeing. As a solo traveler, it was a little boring and awkward (though still got to see some beautiful wine country so not all terrible).

Quality of Experience
Guides, Drivers and Staff
Transport
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

My guide, Pedro, not only provided a great tour of the city and its history and culture, it shared really great tips for how to navigate the seven hills of Lisbon via elevators and cables cars! Felt like I was hanging out with a good friend.

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

I absolutely loved this day trip. My guide (Pepe) didn’t give me a time limit, so I spent close to three hours exploring Peña Palace and gardens, and then visited the Sintra National Palace and had lunch on the main square in Sintra (recommendation from my guide for a great restaurant - Cafe Paris.

Quality of Experience
Guides, Drivers and Staff
My guide even stopped on the side of the ride so I could see a cork tree up close. He also didn’t mind - was actually surprised - that our dat ended an hour and a half late. We saw so much and he seemed genuinely happy to show me.
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jul 07, 2023

Hello Erica,

Thank you for sharing your experience in Portugal!!
Super happy to know that you had an amazing time.

We keep in touch,
Your friend in Portugal - Marisa

Kimkim was so helpful connecting us to Portugal travel experts
Portugal | Jun 16 - Jun 29, 2023

M
Mary R.
Bridgewater, NJ | Reviewed on Jul 06, 2023

We were overwhelmed with planning our trip to Portugal for 3 couples for 2 weeks, but luckily we found Kimkim, who made it so easy. They connected us to a wonderful local agency, Across Portugal, who worked with us to create a customized trip within our budget. Our trip included private transportation when needed, private tours, and some time on our own with a rental van for 5 days. We visited Lisbon, Sintra, Porto and the Douro Valley, Serra da Estrela, and the Algarve. The hotels were beautiful and tours were top notch.

Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on Jul 10, 2023

Hey Joanne and Mary,
Greetings from sunny Portugal!
Thank you so much for your feedback about your experience in Portugal! Our team is really happy to know you had a great experience. Should we consider Spain next year? :)
Thank you once again for your trust!
Obrigado,
João & Across Portugal Team

Surpassed our expectations
Portugal | Jun 18 - Jul 3, 2023

M
Mirella F.
Canada | Reviewed on Jul 04, 2023
Our trip to Portugal was fantastic. It was expertly custom planned by Pedro and we could not have asked for more. Beginning with Kim Kim’s platform which is so simple and efficient to all the detail provided before we left to the constant contact we received from Pedro on a daily basis while we were there, it was amazing. We also had to make changes last minute due to our incoming flight being cancelled and Pedro handled the modifications without issue. Every detail was looked after - the... Read more

Our trip to Portugal was fantastic. It was expertly custom planned by Pedro and we could not have asked for more. Beginning with Kim Kim’s platform which is so simple and efficient to all the detail provided before we left to the constant contact we received from Pedro on a daily basis while we were there, it was amazing. We also had to make changes last minute due to our incoming flight being cancelled and Pedro handled the modifications without issue. Every detail was looked after - the drivers picked us up in Mercedes and were very professional, the tours were personalized for us alone, I would not hesitate to use Kim Kim again.

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jul 04, 2023

Dear Mirella,
Thank you so much for sharing such an amazing feedback on your experience in Portugal - I am super happy to hear that we have surpassed your expectations :)
It really was a pleasure to organise this trip for you & Darrell. I wish you all the best and feel free to recommend us to your friends and family.
Sincerely,
Your friend in Portugal - Pedro

Memorable Portugal trip
Portugal | Jun 24 - Jun 30, 2023

F
Francis C.
Fort Myers, FL | Reviewed on Jul 03, 2023
Marisa and the whole team of "Across Portugal" made our Portugal experience very memorable. The planning, communication and efficiency was on point. No mistakes at all..You all made our vacation very special. We liked the special treatment and the details involved in everything Marisa did for us. Ines and Sara (our guides) where very well informed and knowledgeable. Overall, everything Marisa and the team did for us was above and beyond. Thank you for making our vacation stress free,... Read more

Marisa and the whole team of "Across Portugal" made our Portugal experience very memorable. The planning, communication and efficiency was on point. No mistakes at all..You all made our vacation very special. We liked the special treatment and the details involved in everything Marisa did for us. Ines and Sara (our guides) where very well informed and knowledgeable. Overall, everything Marisa and the team did for us was above and beyond. Thank you for making our vacation stress free, organized and memorable. Obrigado to the whole team!!!

Hotel Review
PortoBay Marquês
Lisbon

Amazing hotel. Very fancy. Profesional staff. Great location. Amazing family suite rooms. Quiet. The hotel restaurant has high quality food (Italian rest). Very tasty. Restaurant staff where great. Overall, highly recommend this hotel if you want a high quality stay in a great a location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jul 03, 2023

Hello Francis,

Thank you so much for your kind words!!

It was lovely to receive your family in our country.
I really hope you have the chance to come back :)

All the best,
Marisa & Across Portugal Team

A fantastic experience from start to finish
Portugal | Jun 13 - Jun 23, 2023

B
Becca B.
Abington, PA | Reviewed on Jun 27, 2023
What a fantastic experience from start to finish! Bea planned a perfectly paced trip for our family of three and was incredibly responsive to questions, suggested itinerary changes etc. We got to experience so much while still having plenty of down time to wander.
The guides she arranged were excellent- friendly and so knowledgeable. Tiago provided an unforgettable day in Sintra and Emanuel was the perfect guide for the national park.
Bea (and when she was away her colleague Helena) were...
Read more

What a fantastic experience from start to finish! Bea planned a perfectly paced trip for our family of three and was incredibly responsive to questions, suggested itinerary changes etc. We got to experience so much while still having plenty of down time to wander.
The guides she arranged were excellent- friendly and so knowledgeable. Tiago provided an unforgettable day in Sintra and Emanuel was the perfect guide for the national park.
Bea (and when she was away her colleague Helena) were very helpful and flexible when I had an unexpected medical issue, which changed our itinerary a bit.
All in all a fabulous trip!

Hotel Review
PortoBay Marquês
Lisbon

The staff here is out of this world. So warm and welcoming! they really went above and beyond

Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Jun 27, 2023

Hi Becca! Thank you so much for your feedback! I'm so glad to know that you have had a great time while discovering Portugal as a family, that's always our best reward :) It's been a pleasure to work with you all along the way! Best regards, Bea.

All of the guides were prompt and very knowle...
Portugal | Jun 11 - Jun 18, 2023

Hayley
Hayley K.
Laredo, TX | Reviewed on Jun 19, 2023
All of the guides were prompt and very knowledgeable. We learned a lot about each city. Pedro was very responsive and answered all of our questions and even made some changes we requested once we arrived. Read more

All of the guides were prompt and very knowledgeable. We learned a lot about each city. Pedro was very responsive and answered all of our questions and even made some changes we requested once we arrived.

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto
Authenticity & Character
Location
Location was not ideal.
Staff
Cleanliness & Comfort
NH Sintra Centro Hotel
Sintra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms were a bit hot.
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon
Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

It was not a traditional boat and no descriptions of what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 19, 2023

Hey Hayley,
Thank you so much for taking the time to share your positive feedback :) - it really means a lot.
It was great to have you & John travelling with us.
Your friend in Portugal - Pedro

An amazing 7 day tour of Lisbon and surrounding areas...
Portugal | Jun 7 - Jun 14, 2023

S
Sharon L.
Hong Kong SAR China | Reviewed on Jun 18, 2023
We had an amazing visit to Portugal with our 80+ year old parents in early June 2023. We contacted a local specialist via KimKim to tailor a 7-day tour of Lisbon with a private car/guide and minimal walking, since our parents have mobility issues. Diogo and Tiago prepared a perfect itinerary for us, which included visits to Lisbon old town, Belem, the seaside town of Cascais and Cabo da Roca cape, the historical village of Sintra, the UNESCO World heritage site of Evora, as well as Mafra and... Read more

We had an amazing visit to Portugal with our 80+ year old parents in early June 2023. We contacted a local specialist via KimKim to tailor a 7-day tour of Lisbon with a private car/guide and minimal walking, since our parents have mobility issues. Diogo and Tiago prepared a perfect itinerary for us, which included visits to Lisbon old town, Belem, the seaside town of Cascais and Cabo da Roca cape, the historical village of Sintra, the UNESCO World heritage site of Evora, as well as Mafra and Ericeira. The pace of the tour was perfect and Diogo was a very informative and amusing guide. He was able to tell us a out the history of each place, as well as show us the best places to eat. We enjoyed our first time in Portugal very much and are planning to visit again!!

Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Jun 22, 2023

Dear Sharon,

So glad that you enjoyed your trip and our country! I only spend a few minutes with you, but Diogo spoke very highly of you. In fact he asked me to tell you the following:

"Thank you for your kind words Sharon, it was a pleasure to show you our beautiful country, hope you enjoyed it and maybe come back some day with the rest of your family! All the best for you, your sister, parents and all the rest of your family and friends. Obrigado! Diogo"

Best Regards,

Tiago

Booking the trip seemed almost too easy, yet ...
Portugal | Jun 11 - Jun 17, 2023

Jessica
Jessica L.
Durham, NC | Reviewed on Jun 18, 2023

Booking the trip seemed almost too easy, yet the itinerary (Azores 6 days)was just about perfect for our family. The best parts were dinner with a host family on our day of arrival and the fabulous guides we had (Ruis, Deni, Diego) who took great care of us and taught us so much about the region. The scenery is spectacular, but they made us appreciate it on a deeper level. Each day was a new adventure, with different activities from the day before, and we enjoyed it all. Also loved our hotel (San Miguel Park), with great views of the city and easy walk to downtown.

Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Jun 19, 2023

Hi Jessica, thank you so much for taking the time to write your trip review! I am thrilled to hear you and your family had such a great time in Portugal. It was my pleasure to organize this experience for all of you. I will pass on your kind word to Ruis, Deni and Diego, they mentioned great things about your family as well. Again, It was a pleasure working with you and I'm very happy to hear you had a great time in beautiful Azores. Warmest regards, Karenina

Bucket list travel - Portugal
Portugal | Jun 2 - Jun 8, 2023

Susan
Susan W.
Hanover, MA | Reviewed on Jun 15, 2023
Amazing and unforgettable time in Portugal!
It was our first time working with KimKim qnd can’t say enough about the experience. From the beginning, we were impressed at the level of responsiveness and the travel “quiz” to help build a memorable trip that was aligned with our level and activity and budget. We hit the jackpot with working with Karenina! She built a picture perfect trip- from beginning to finish. She included amazing excursions that we would have never experienced or known...
Read more

Amazing and unforgettable time in Portugal!
It was our first time working with KimKim qnd can’t say enough about the experience. From the beginning, we were impressed at the level of responsiveness and the travel “quiz” to help build a memorable trip that was aligned with our level and activity and budget. We hit the jackpot with working with Karenina! She built a picture perfect trip- from beginning to finish. She included amazing excursions that we would have never experienced or known about without her. She coordinated everything from excursions to private transfers. Each guide was wonderful, kind, knowledgeable and you can tell really enjoyed sharing the amazing culture, history and oftentimes - food with us! Karenina reached out two weeks ahead of time to confirm everything and provide helpful hints and she was there via the app throughout our time-
If we had any questions and just to check in with us. Can’t say enough about our experience and working with her. Friends have asked “how did you build such a great trip” and I simply answer- Karenina! We will certainly work with her again on our next trip to Portugal and hopefully other locations. Many thanks to Karenina and the KimKim team!

Hotel Reviews
Lagos Avenida Hotel
Lagos
Authenticity & Character
Location
Across from the beautiful marina!
Staff
Cleanliness & Comfort
Meliá Lisboa Aeroporto
Lisbon
Authenticity & Character
Location
Wonderful hotel, amazing decor -right next to airport!
Staff
Cleanliness & Comfort
PortoBay Marquês
Lisbon
Authenticity & Character
Location
Steps away from the subway station/Metro and at a great location to walk and explore on the way towards the downtown area
Staff
Cleanliness & Comfort
Activity Reviews
Private Excursion to Fatima
Private Excursion to Fatima
Lisbon

A moving and memorable experience. Our private guide Paulo was superb. It was over an hour drive each way and yet he allowed as much time as we need at Fatima. We attended Mass, lit candles and he even ensured our statues/artifacts purchased were blessed by a priest. He went above and beyond and we are so grateful!!!

Quality of Experience
Guides, Drivers and Staff
Paulo is amazing. A wonderful person, guide and now friend!
Transport
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon
Quality of Experience
Guides, Drivers and Staff
Alex was amazing- customized the pace to our needs and enjoyed seeing things in and off the beaten path— an especially understanding the history more
Discover Rural Algarve
Discover Rural Algarve
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Karenina Steinbach
Karenina
Karenina Steinbach
Local specialist in Madrid, Spain | Replied on Jul 24, 2023

Hi Susan! Thank you so much for taking the time to write your trip review! I am thrilled to hear you had a great time in Portugal! You were a joy to work with, you are both lovely travelers, open to adventure, and incredibly kind people. All your guides said the same thing, even your drivers! I had so much fun organizing this experience with you. It will be an absolute pleasure to work with you again in the future! Obrigada for letting us be a small part of your trip. Until next time! Warmest regards, Karenina

Great Portugal Trip.
Portugal | May 17 - May 23, 2023

D
David K.
Colorado Springs, CO | Reviewed on Jun 15, 2023
Marisa went well beyond what we expected, especially since we had to change our itinerary several times. We originally scheduled a Douro River cruise (outside Kim Kim) and then had Marisa plan a week in Portugal before the cruise. We spent 3 days in Lisbon, which has now become one of our favorite cities, The tours which Marisa arranged were a real highlight and we can't say enough good things about the Ivens Hotel and their bar and restaurants. The location was ideal. The tuk-tuk tour to... Read more

Marisa went well beyond what we expected, especially since we had to change our itinerary several times. We originally scheduled a Douro River cruise (outside Kim Kim) and then had Marisa plan a week in Portugal before the cruise. We spent 3 days in Lisbon, which has now become one of our favorite cities, The tours which Marisa arranged were a real highlight and we can't say enough good things about the Ivens Hotel and their bar and restaurants. The location was ideal. The tuk-tuk tour to Belem was also a highlight. She then arranged for a rental car which we drove to Coimbra where we stayed for two nights in another wonderful hotel outside town in Lousa, the Octant. Thanks to the car we were able to visit places like Nazare where we had a great seafood lunch, Aveiro where we took a boat tour and had another good lunch, the Roman ruins outside Coimbra. the Knights Templar castle and much more. We eventually finished in Porto where we stayed in another nice hotel, the Royal Bridges, just a block or two from the train station. It too was in a great location, especially with all of the ongoing construction..
Anytime we had a question Marisa was available to help out and we were not bashful about contacting her as she was a great resource. Overall we had one of our best European trips ever and we are already talking about returning to spend more time in Lisbon and to see Southern Portugal. When we return we will again use Marisa and Kim Kim.

Hotel Reviews
Octant Hotels Palácio da Lousã
Lousã

The staff was friendly and very helpful, Our room was amazing with wonderful views. The restaurant also served good food. We could not have asked for more. While this hotel is still know by the locals as the Palacio, it has apparently been acquired by Octant and is now going by that name.

Authenticity & Character
The sitting rooms made you feel like you were part of the family.
Location
Easy to get around.
Staff
Everyone was helpful and courteous.
Cleanliness & Comfort
Porto Royal Bridges Hotel
Porto

A modern, well-located hotel with a courteous and helpful staff.

Authenticity & Character
Rooms, while on the smaller side were well appointed.
Location
Staff
Friendly and helpful. They kept our bags for half a day until we met our river cruise at 6pm.
Cleanliness & Comfort
Other than the smallish room everything was clean and comfortable.
Activity Reviews
To Eat Suggestion:  By the Wine
To Eat Suggestion: By the Wine
Lisbon

One of the best restaurants we ate at. The black pork was delightful and the wine was so good that we took a couple of bottles with us.

Quality of Experience
It was well done all around
Guides, Drivers and Staff
All of the drivers were very helpful and helped make our trip stress free.
Transport
We were not certain about renting a car, but Marisa assured us there would be no problems and she was right.
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

Our guide was great. She even showed us how to use the subway, which was a breeze. Her knowlege and love of Lisbon was apparent.

Quality of Experience
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

The dinner was amazing, the performance not so much. They took a break after 3 songs at which time most of the restaurant cleared out.

Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

The first tuk tuk broke down, but a replacement was immediately sent. Our driver was amazing and knowledgeable. The only negative is that we did not know that we should have purchased tickets before hand to visit the cathedral. Because of the long line we missed touring it.

Private Transfer
Private Transfer
Portugal

Driver was great and very helpful.

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Jun 16, 2023

Hello David,
Thank you so much for your message and feedback!
I am very happy to hear that you really enjoyed your time in Portugal and my service as your specialist.
Thank you once again and I hope you have the chance to come back,
Your friend in Portugal - Marisa

Marina did a fantastic job on our entire trip...
Portugal | Jun 2 - Jun 14, 2023

Georgianne
Georgianne G.
Spring Hill, TN | Reviewed on Jun 15, 2023
Marina did a fantastic job on our entire trip and we loved all of the planned activities and outings The wine trip and private cooking class were fantastic! All transportation services were on time a so nice. Marina provided personal customized service and even helped me get my sunglasses that were left at the hotel in Porto shipped to our next hotel. Her service is excellent Read more

Marina did a fantastic job on our entire trip and we loved all of the planned activities and outings

The wine trip and private cooking class were fantastic!

All transportation services were on time a so nice.

Marina provided personal customized service and even helped me get my sunglasses that were left at the hotel in Porto shipped to our next hotel. Her service is excellent

Hotel Reviews
Porto Charming Hotel
Porto

Breakfast was nice every day. The hotel staff was nice and the property was very clean. Also the location was convenient to everything

Authenticity & Character
Location
3 blocks from the main area
Staff
Cleanliness & Comfort
Dear Lisbon Bordalo House
Lisboa

Excellent location. Rooms were generous and we had a double balcony view of our area

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tivoli Lagos
Lagos

This was a resort property that was very nice. Breakfast was yummy every day. The staff were very helpful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Poet Baixa Hotel
Lisbon

Only there for 1 night. It is close the the main city area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley:  Wine Tasting & River Cruise
Day Excursion to Douro Valley: Wine Tasting & River Cruise
Porto

Wow! Is all I can say. An absolute must do! Our guide was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Foodie Experience in Porto
Foodie Experience in Porto
Porto

Our guide was great and the stops were fantastic. We got a great overview of the food and wine of Portugal

Quality of Experience
Food
Guides, Drivers and Staff
Private Porto Cooking Class
Private Porto Cooking Class
Porto

What a great activity! Our chef was fantastic and we had a great time

Quality of Experience
Food
Guides, Drivers and Staff
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal

Our driver was great!

Quality of Experience
Guides, Drivers and Staff
Transport
Fado Dinner Experience
Fado Dinner Experience
Lisbon

Very nice dinner and Fado. Room was a little warm

Quality of Experience
Food
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

A bit quick and could have been a little more time seeing sights. It was a good overview of the old city but could have been a little more in depth.

Quality of Experience
Guides, Drivers and Staff
Catamaran Trip to Benagil Caves
Catamaran Trip to Benagil Caves
Portugal

The trip was great and views amazing. Crew of catamaran was super nice. Had drinks and snacks available and provided water activity equipment as well

Quality of Experience
Guides, Drivers and Staff
Transport
4X4 Algarve Sunset Experience
4X4 Algarve Sunset Experience
Portugal

This was the perfect end to our trip! Site’s beautiful and our guide great

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 16, 2023

Hi Georgianne, thank you for your kind words and the thorough feedback! I am so happy to hear you had a wonderful time during your time in Portugal, all your photos are fantastic! I will pass on your kid words to all the team. I hope you created lovely memories for a lifetime discovering Portugal, its gastronomy, and its people! It's been a pleasure to work with you on this amazing trip :) Best regards, Marina.

Well planned and informative
Portugal | Jun 2 - Jun 9, 2023

Ann
Ann B.
New Zealand | Reviewed on Jun 14, 2023
I thoroughly enjoyed my time in portugal. We had knowledgeable guides who spoke good English and enriched our knowledge of their country's history.
Our tour was well organised by Pedro who kept in constant contact with us every step along the way
The highlight of my trip was the Fado evening, a "must see" experience.
Read more

I thoroughly enjoyed my time in portugal. We had knowledgeable guides who spoke good English and enriched our knowledge of their country's history.
Our tour was well organised by Pedro who kept in constant contact with us every step along the way
The highlight of my trip was the Fado evening, a "must see" experience.

Hotel Review
Porto Royal Bridges Hotel
Porto

Staff were friendly, clean, good selection of food for breakfast, well positioned for sight seeing the area by foot.

Authenticity & Character
Location
Accessable by foot to most sightseeing places in Porto.
Staff
All were friendly
Cleanliness & Comfort
Bed was comfy
Activity Review
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Andre was an excellent guide with a great deal of knowledge of the history of Porto and especially the history of the jewish people. His english was excellent. I would like to suggest that a breal for a coffee or suchlike in the middle of the 3 hour walkabout would have been nice for us older people.

Quality of Experience
Guides, Drivers and Staff
They interacted with us in a friendly way
Transport
It was roomy nicely air conditioned and had water available
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 14, 2023

Hello Ann,
Thank you for sharing your feedback and experience in Portugal :)
Super happy to hear that you feel in love with Fado.
We keep in touch,
Your friend in Portugal - Pedro

Guides were fabulous! All very knowledgeable,...
Portugal | May 15 - May 26, 2023

Katie
Katie K.
Herndon, VA | Reviewed on Jun 14, 2023
Guides were fabulous! All very knowledgeable, timely, and came from a diverse background and perspectives. There was the architect, the accountant, the economist.... Every one of them loves their country and showed us things we would not have noticed on our own.
So why not 5 stars? There were a few things where we informed our specialist, Pedro, of our preference, but got overruled... We don't drink alcohol, and yet Pedro sent a gift bag with a bottle of port. Several guides were caught off...
Read more

Guides were fabulous! All very knowledgeable, timely, and came from a diverse background and perspectives. There was the architect, the accountant, the economist.... Every one of them loves their country and showed us things we would not have noticed on our own.
So why not 5 stars? There were a few things where we informed our specialist, Pedro, of our preference, but got overruled... We don't drink alcohol, and yet Pedro sent a gift bag with a bottle of port. Several guides were caught off guard and had to change the agenda on the fly because they were not informed. They were great, and able to make those changes. It was awkward.
The trip was too ambitious: we went from top to bottom in 12 days. Even though it was an independent schedule, it felt like a tour, instead of an exploration. We usually stay in one place, and take our time... but, shame on us for not insisting on longer stays per location.
Portugal is beautiful. It's so popular as a destination that there are more tourists than residents. Yet, the locals don't seem to resent us! So many helpful, nice people made our trip fun.
Shout out to BlueFleet in Lagos: We had a great time touring the caves and laughed, a lot. So nice! Except for the guy who sang "Baby Shark" right as we were leaving the dock... yeah, that stuck in our heads for days!

Hotel Reviews
Hotel Britania Art Deco
Lisboa

If old elegance is your jam, this hotel is for you. Recently renovated, it's maintained its art deco feel -- even has time-capsule vignettes. The staff is lovely. They have port, tea, coffee and snacks available at no charge, from afternoon to evening. And by "snacks" I mean pastries. Yum. Our room was large, with a foyer, high ceilings and tile floor. A bottle of port is kept refilled, daily, and if you don't (like me) drink, they provide juice or sparkling water or whatever you'd prefer, instead. The staff moved furniture, the first housekeeping day, to better accommodate our two-suitcase-living. On our departure day, after joking with the breakfast staff that I was going to steal the whole tray of pastiche de nate, they arrived at our table with a container packed with a dozen of them! So nice! We loved this hotel.

Authenticity & Character
Art Deco with service of yester-year.
Location
Just steps away from the grand avenue, quiet street, with good restaurants.
Staff
Everyone was so helpful and friendly. They anticipated needs we didn't know we had, and accommodated all those that we did.
Cleanliness & Comfort
NH Hotel Porto Jardim
Porto

Great location: easy walk to the waterfront, bridge and city center. This hotel, the "newest in Porto" suffers from new construction quality... the bathroom door handle fell off, the shower drain is incorrectly vented, so the room smelled like sewer if the bathroom door was left open. On the bright side, the windows opened. Mostly clean: nail clipping behind the bathroom door --not ours: pet peeve! The restaurant breakfast buffet has lots to offer and was tasty. Dinner was disappointing as the meat and fish were overcooked. Waitstaff was friendly and helpful. Front desk was efficient.

Authenticity & Character
It's fine! just not a "wow"
Location
Easy access to the bridge and waterfront
Staff
Front desk friendliness--smiles would help.
Cleanliness & Comfort
Beds are rock hard. Corners need cleaning.
Lagos Avenida Hotel
Lagos

Awesome view! Efficient design. Helpful staff. Great breakfast. Nice, small, outdoor seating on room deck. Rooftop pool. No bathroom privacy as it's just a glass partition. Only stay with people who know you poop, and don't care if they hear or smell the process.... Very efficient layout.

Authenticity & Character
Modern and beautiful
Location
Overlooks the harbor, walking distance to most everything you want to do in Lagos "proper"
Staff
Helpful.
Cleanliness & Comfort
A real wall and door for the toilet.
M'AR De AR Muralhas
Evora

If you have a large crowd you are travelling with, this would be great. Our travel agent booked us into a huge suite: big outdoor deck, large living room, large bedroom, 2nd balcony, huge foyer. Too big for the two of us, but made me want to come back with more people. It did allow us to have plenty of space to hang our laundry. Lots of spaces to gather and hang out at this hotel. The decor is an odd combination of antiques-style and Ikea.

Authenticity & Character
less Ikea...
Location
Easy to get to, onsite parking garage.
Staff
Cleanliness & Comfort
Large suite: floors were clean, but spider webs and grime on upper surfaces.
Hotel Baia
Cascais

Fabulous view, great staff, and comfortable space. Balcony overlooking the harbor is where we spent our last day in Portugal. No need to go anywhere else with a view like that!

Authenticity & Character
Modern, clean, comfortable
Location
Beach front, walkable to shopping and restaurants.
Staff
Bartender was funny and attentive while we played cards overlooking the harbor at the rooftop bar.
Cleanliness & Comfort
Activity Review
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

We were skeptical going into this, because the Fado we'd heard on TV was not enjoyable. These performers were amazing! At least the 2 we got to hear. It starts late (10:30) and some of the performers were late arriving. We had an early start, the next day, so left at midnight while they were still waiting for the next act to arrive. The dinner is a fixed menu and was disappointing. Entrees were cold, and overcooked.... The highlight were the starters: little taste sensations that were all delicious! The singers set up in front of the exit doors. Don't plan on leaving, mid-performance!

Quality of Experience
The food.
Food
It's hard to serve ~60 or so people at once: cold entrees that are overcooked
Transport
We walked to the event. It's quite the journey! Medeival roads, lots of switchbacks, tiny allies and a few drug deals on the way (witnessed, not executed!) We cabbed back. Very easy, lots of taxies come past this restaurant.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 14, 2023
Dear Katie,
Thank you for your review, it is always very helpful to receive detailed feedback on the experience - this is the only way to keep improving our service.
We do offer a welcome kit including some goodies to most of our travelers so that you can take some memories back home directly from your travel specialist (the port wine bottle is one of the elements of the kit).
Regarding being offered wine while doing the gastronomic tour in Porto, my apologies as I believe there was a...
Read more

Dear Katie,
Thank you for your review, it is always very helpful to receive detailed feedback on the experience - this is the only way to keep improving our service.
We do offer a welcome kit including some goodies to most of our travelers so that you can take some memories back home directly from your travel specialist (the port wine bottle is one of the elements of the kit).
Regarding being offered wine while doing the gastronomic tour in Porto, my apologies as I believe there was a misscomunication with the guide.
As for the hotels, we appreciate your comments and reviews and will definitely take them into consideration. All the selected hotels are well located and rated by travelers so we are sorry to hear about your less positive experience in some of them.
Thank you once again!
Your friend in Portugal - Pedro

Amazing trip exploring the best of Portugal
Portugal | May 25 - Jun 6, 2023

Margaret
Margaret L.
Canada | Reviewed on Jun 13, 2023
Where do I start to describe our amazing trip in Portugal! We landed in Portugal and did a quick walking food tour. In hindsight we need to remember not to book nothing. The jet lag got to us because we had an overnight flight and couldn’t get into our room before the tour. Our mistake! The Pestana Pousada, Lisboa hotel was beautiful, great breakfast and our room overlooked the square and Ocean and was close to everything! Our driver Max was prompt ant drove us to Porto via Obidos and... Read more

Where do I start to describe our amazing trip in Portugal! We landed in Portugal and did a quick walking food tour. In hindsight we need to remember not to book nothing. The jet lag got to us because we had an overnight flight and couldn’t get into our room before the tour. Our mistake! The Pestana Pousada, Lisboa hotel was beautiful, great breakfast and our room overlooked the square and Ocean and was close to everything! Our driver Max was prompt ant drove us to Porto via Obidos and Nazare. Our hotel was Pestana Vintage, Porto. Again, great breakfasts, a great location, for a walking tour, antique car ride and port tasting at Ramos Pinto across the river. Off to Douro valley for an amazing lunch, wine tasting and a Douro River cruise with another great driver. Next stop, driving ourselves on to Evora in a car arranged for us. Our amazing hotel for the next few days was Convento do Espinheiro hotel and spa. What an amazing history this place has. Also, great breakfasts, has indoor and outdoor pools and hot tub. The walled town of Evora is a great place to buy souvenirs, is quaint and has great restaurants…Pipa Rosa is where we ate! On our way to the Algarve, a wonderful lunch and wine tasting was planned for us outdoors at a farm/vineyard. During 3 days in our timeshare in Vilamoura we did an all day tour around the Algarve to the 2 highest pints of the regions for amazing views and lessons on cork farming and manufacturing and a great lunch at a local venue. We self drove back to Lisbon for 3 more days doing our own thing and a final tour to the Peña Palace and town of Sintra. Another amazing tour! We really felt we got the best of every region we visited, met many wonderful guides, drivers and the locals who were always glad to have us enjoying their amazing country! Thank you again Kimkim for another amazing vacation plan. Looking forward to our next one in Ireland in the fall!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 14, 2023

Hi Margaret, thank you for your kind words and the thorough feedback! I am so happy to hear you had a wonderful time during your time in Portugal and hope you visit us in the future again for your next adventures. I will pass on your kind words to the whole team that you met during the trip :) Warm regards, Marta

Why travelers love kimkim

Custom trips for independent travelers who are too busy to plan
Customize your trip with the help of a local travel specialist

Kimkim has handpicked the world’s top local travel specialists so you will have peace of mind and an unforgettable trip that meets your exact requirements.

Authentic travel experiences

Kimkim’s local specialists ensure that you will have the best experience based on up-to-date local insights. On top of that, the vast majority of your money will go straight to support and grow local economies.

Secure & easy booking

Once you are happy with the trip, you can easily book via kimkim’s secure payment platform.

Local support during your trip

You can always reach your local specialist with a quick message or call in case you hit a snag during your trip, or simply want some great local recommendations.