Kimkim Trip Reviews for Portugal

4.9
Based on 506 ratings
Read 506 verified reviews by travelers who booked their trip to Portugal on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Epic Portugal- Lisbon to the Algarve
Portugal | May 1 - May 15, 2023

L
Linda B.
Tampa, FL | Reviewed on May 21, 2023
Our 14 day vacation to Portugal was absolutely fantastic and exceeded our expectations!! All of the tour guides were excellent in their knowledge of the most notable sites as well as the history and culture of the area. Their vast amount of knowledge together with their friendliness made each and every tour a very informative, enjoyable and memorable experience. In addition, each tour guide was very accommodating to our requests to see specific monuments and attractions. The drivers... Read more

Our 14 day vacation to Portugal was absolutely fantastic and exceeded our expectations!! All of the tour guides were excellent in their knowledge of the most notable sites as well as the history and culture of the area. Their vast amount of knowledge together with their friendliness made each and every tour a very informative, enjoyable and memorable experience. In addition, each tour guide was very accommodating to our requests to see specific monuments and attractions.

The drivers were punctual and polite. Whenever there was a slight language barrier it was never a problem as they used Google Translate. They were very forgiving of us with our lack of understanding of the Portuguese language.

Our travel specialist Beatriz (Bea) was incredibly dedicated and ensured that we visited the cities in Portugal that were most appealing to us. Her responsiveness was exceptional throughout the planning and booking of our customized itinerary. In addition, her colleagues were also very responsive and replied quickly to our questions during our time in Portugal.

Being able to customize the itinerary is very important to us. Our experience with kimkim has been wonderful 😊. We will use kimkim in planning and booking our future vacations.

Activity Reviews
Sunset Sailing Cruise
Sunset Sailing Cruise
Lisbon

Thoroughly enjoyed this 2 hour cruise. Saw many amazing sites up and down the river. Cruise guides were very pleasant and informative.

Quality of Experience
Guides, Drivers and Staff
Fado Dinner Experience
Fado Dinner Experience
Lisbon

We enjoyed the very emotional and melancholy Fado music. The musicians and singers expressed so much emotion. Noted that the singers usually had their eyes closed while performing. Their emotion was unlike anything we have seen before. The food was very delicious at this Fado restaurant.

Quality of Experience
See above.
Food
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 23, 2023

Hi Linda & Brad! Thank you so much for your kind words to our entire team and all of your guides :) Ensuring that our travelers are having a great time and creating lovely memories while discovering new places is always our priority, so I'm so happy to know you enjoyed your time in Portugal! Best regards, Bea.

Our trip to Portugal was excellent ! Well pla...
Portugal | May 13 - May 20, 2023

Neville
Neville T.
Los Angeles, CA | Reviewed on May 21, 2023
Our trip to Portugal was excellent ! Well planned with good guides provided especially Gustavo who drove us on a private tour to Douro Valley..... Coimbra was super ! We didn't know much about it but both of us loved it. Porto, wish we had a week in Porto! Sure to come back soon. Obrigado Raquel...... Read more

Our trip to Portugal was excellent ! Well planned with good guides provided especially Gustavo who drove us on a private tour to Douro Valley.....

Coimbra was super ! We didn't know much about it but both of us loved it.

Porto, wish we had a week in Porto! Sure to come back soon.

Obrigado Raquel......

Hotel Reviews
Hotel Dom Carlos Park
Lisbon

Average

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Dona Inês
Coimbra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Melia Lisbon Airport
Lisbon

Excellent !

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto

Good city location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on May 22, 2023

Hi Neville, thanks so much for taking the time to share with us all your experience! I am glad to know that you and Benaifer had a great time in Portugal and that everything we planned exceeded your expectations. I will happily pass your words on to Gustavo. It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures :) All the best, Raquel

Fabulous trip to Portugal!
Portugal | May 11 - May 18, 2023

J
Jessica T.
Canada | Reviewed on May 19, 2023
Our experience working with Kim Kim, and specifically João from Across Portugal, was absolutely stellar. When we started planning our trip, the communication was timely and responsive to our needs. João really understood the type of vacation we were looking for, and made it happen within our budget! We were incredibly impressed with the communication platform on Kim Kim. We had all the details we needed for our trip, including confirmation numbers and contact information. Not only that,... Read more

Our experience working with Kim Kim, and specifically João from Across Portugal, was absolutely stellar. When we started planning our trip, the communication was timely and responsive to our needs. João really understood the type of vacation we were looking for, and made it happen within our budget!

We were incredibly impressed with the communication platform on Kim Kim. We had all the details we needed for our trip, including confirmation numbers and contact information. Not only that, but we got a personalized message through WhatsApp every evening with a detailed plan for our next day's itinerary. Everything was seamless and well organized. When there was a minor issue with transportation to the airport on our last day of travel, João responded to us within 1 minute (at 6am!) to resolve the problem and issue a refund for the transportation we had paid for. We couldn't ask for better service.

The only negative is that we only had 7 days to enjoy this beautiful trip, and will definitely need to come back to explore more of beautiful Portugal!

Hotel Reviews
InterContinental Lisbon
Lisboa

Beautiful hotel, very clean, amazing breakfast buffet. A bit off the beaten track from downtown Lisbon, but easily accessible via transit and a short walk.

Authenticity & Character
Location
A bit outside the city centre, but easily accessible by transit and a short walk (uphill)
Staff
Cleanliness & Comfort
Cascade Wellness
Lagos

Beautiful hotel in a picturesque setting. Everything you need is on the resort, but it is a short walk or taxi to the centre of town in Lagos (downhill to get there, uphill to get back).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Cidadela Cascais
Cascais

Very unique hotel in the old fort in Cascais. Wish we could have stayed longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

Gui (Guillermo) from "Your Friend in Lisbon" was an incredible tour guide. His background in Portuguese history and culture added so much value to the tour. We learned so much about the history of Portugal! He took us to all of the most important places in the city, and pointed out some really helpful tips for getting around (i.e. the hidden elevator in Baixa-Chiado). The meeting point at the Restoradoes monument was a bit confusing as there was another large group tour starting there at the same time. In the future, it might be helpful to have a sign with the name of the tour company, as it was initially challenging to find our guide.

Quality of Experience
Guides, Drivers and Staff
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

An amazing cultural experience with beautiful Fado music. The dinner was good, but not the highlight of the evening.

Quality of Experience
Food
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver, Eduardo, provided a fabulous trip to Sintra for the day. Pena Palace is a very unique experience. We had time to explore the village of Sintra before it got too busy (and have some local pastries - highly recommend). We went to the Regaleira and initiation well in the afternoon, which was worth the visit.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

A beautiful boat tour of the grottoes to get a different perspective of the Algarve beaches. Our tour guide (Bruno) was excellent!

Quality of Experience
Guides, Drivers and Staff
Local specialist: João Branco
João
João Branco
Local specialist in Lisbon | Replied on May 22, 2023

Hey Jessica and Stuart,
Already missing Portugal?
Thank you so much for your feedback about Portugal!
I am really happy to know you enjoyed your time in Portugal and also our service as well!
7 days were just a brief introduction - You have to return in the future :)
Thank you once again for your trust!
Obrigado,
João & Across Portugal Team

Marissa our agent was very communicative as w...
Portugal | May 4 - May 12, 2023

G
Gail B.
Wailuku, HI | Reviewed on May 19, 2023

Marissa our agent was very communicative as well as her colleagues. They helped us not only in our 10 day Portugal itinerary but helped get our daughters passport to us when she left it behind. We will be happy to use your company again.

Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on May 22, 2023

Hello Gail,

Greetings from Portugal!

I am really happy that you loved your trip!!
It was a pleasure to receive your family :)

All the best,
Your Friend in Portugal - Marisa

Portugal was magical!
Portugal | May 4 - May 17, 2023

Jamie
Jamie M.
Poway, CA | Reviewed on May 19, 2023
We just returned from our vacation to Portugal. Words can’t describe how much we loved our time there. Everything was planned to perfection and everyday just got better and better. Our walking tour on our first day in Lisbon with Ricardo was incredible. He’s extremely knowledgeable about the areas and shared so much of Portugal’s history with us. Our drivers we had while there were equally as enjoyable. Luís Vicente drove us around a couple of days while staying in Lisbon and took us to... Read more

We just returned from our vacation to Portugal. Words can’t describe how much we loved our time there. Everything was planned to perfection and everyday just got better and better. Our walking tour on our first day in Lisbon with Ricardo was incredible. He’s extremely knowledgeable about the areas and shared so much of Portugal’s history with us. Our drivers we had while there were equally as enjoyable. Luís Vicente drove us around a couple of days while staying in Lisbon and took us to incredible towns sharing his knowledge about each special area we visited. We were equally impressed with Jorge Amaral who we had the pleasure of meeting while staying in Porto. Jorge drove us around for exclusive tours through Duomo Valley and beyond. He was fantastic and even gave us recommendations for our next leg of the trip after we left Porto for Madeira. His guidance was above and beyond!! We are so thankful for the attention to detail each person provided. Our hotel experiences were great as well. We will definitely use KimKim again and recommend the services provided by Kim Kim to all of our family and friends. Thank you for a magical vacation!!!!!

Hotel Reviews
Bela Vista Hotel & SPA - Relais & Châteaux
Portimao

This hotel is perfection! It’s gorgeous!!! And the history is so interesting too. Awesome views and fantastic rooms. All of the hotel employees are so kind and generous with their time. We loved staying here and how to be fortunate enough to come back again someday. Loved it!!!

Authenticity & Character
The history is incredible!
Location
Views!!!!
Staff
So kind!! Very helpful
Cleanliness & Comfort
Exquisite!!
Savoy Palace – The Leading Hotels of the World | Savoy Signature
Funchal

Loved it!! Great rooms. Great breakfast everyday. Really nice staff….highly recommend!

Authenticity & Character
Beautiful location snd views
Location
Walk to do most things nearby!
Staff
Do nice!
Cleanliness & Comfort
Very clean!
Activity Reviews
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

We really enjoyed our walking trip with Ricardo. It was very enjoyable and time well spent. Highly recommend this activity!

Quality of Experience
Guides, Drivers and Staff
Transport
walking was fun!
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

We really enjoyed the food here and the Fado performance.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Loved this tour and our driver. The palace is a must see! Our driver Luis Vicente was incredible and we had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Luis Vicente was fantastic. Very knowledge and very friendly.
Transport
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Unraveling the Timeless Charms of Braga and Guimarães on a Tailored Expedition with a Private Driver
Porto

Loved this tour! Both areas are so interesting to see. Great day!

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Portugal

This area is a must see! Its gorgeous!

Quality of Experience
Guides, Drivers and Staff
The driver was Jorge Amaral. He was fantastic.
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

This was quite an experience. The boat trip was very beautiful. The surrounding hillsides are so pretty with vineyards. Its a must see!

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

So fun! Touring the Grottoes in our own boat with two boat drivers was amazing! We loved this tour! The sights were so pretty and the caves were incredible.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 30, 2023

Hey Jamie & Marcos,
Thank you so much for such a positive message and feedback!
Super happy to hear that you really enjoyed your time in my lovely country and that you would highly recommend us. We would love to welcome your friends and family in the future.
Thank you once again,
Your friend in Portugal - Pedro

Amazing honeymoon experience in Portugal!
Portugal | Apr 18 - Apr 27, 2023

J
Jessica S.
Manhattan, NY | Reviewed on May 17, 2023
Our honeymoon trip to Portugal was absolutely amazing! I'm an event/travel planner in my day job, so I know I could've planned the trip on my own, but working with Kimkim and our specialist Beatriz made the planning experience SO much quicker and I appreciate all the time they saved me! I loved how we were able to customize our itinerary, ask specific questions, and tailor the whole experience to our interests + Beatriz was super responsive during our travels in case we had questions or last... Read more

Our honeymoon trip to Portugal was absolutely amazing! I'm an event/travel planner in my day job, so I know I could've planned the trip on my own, but working with Kimkim and our specialist Beatriz made the planning experience SO much quicker and I appreciate all the time they saved me! I loved how we were able to customize our itinerary, ask specific questions, and tailor the whole experience to our interests + Beatriz was super responsive during our travels in case we had questions or last minute change requests (which was super reassuring). All of our onsite tour guides were all so friendly, knowledgeable, and passionate about making sure we had the best time. A few stand out experiences that we highly recommend: Duomo valley tour (100% ask to book a Quintas lunch experience!!!), our private cooking class in Porto (huge shout out to Vitor!) , and our kayaking excursion to the Bengali caves in Algarves. The hotel recommendations were fantastic as well - all located in convenient, central locations and were usually walking distance to our tours. Thank you kimkim and Beatriz for an amazing experience and we look forward to planning our next trip with you soon!

Hotel Reviews
Vivenda Miranda
Lagos

Stunning views, convenient location! The decor has a bit of quirkiness to it, but still felt high end!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Octant Évora
Évora

Absolutely stunning resort property - we just wish we had more time to spend there since there is so much to do! Multiple pools, planned activities, onsite restaurant, farm/garden, hikes, the spa, etc.

Authenticity & Character
Location
Staff
We were late to the breakfast buffet and they had already cleaned it up, but their staff went above and beyond to fetch us two plates from the kitchen!
Cleanliness & Comfort
PortoBay Marquês
Lisbon

Great location and clean rooms!

Authenticity & Character
Location
Staff
We had some issues with our wifi device being delivered and they were so helpful in rescheduling our delivery!
Cleanliness & Comfort
The Editory House Ribeira
Porto

AMAZING location and great breakfast! Appreciated the complimentary port glass upon check in. Rooms are a bit smaller, but didn't matter too much since we didn't spend much time there besides sleeping!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal

Marta was absolutely amazing and beyond accommodating! She really knew all the secret back roads, local spots, and most interesting facts about all the locations we visited. We appreciated that we didn't have to wait in any lines and chose some of the "off the beaten path" places to visit - just our style! :)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Porto Cooking Class
Private Porto Cooking Class
Porto

Vitor was the best! Amazing company, laughs, and food. We have a new friend for life :)

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Rui was an amazing guide and really hooked us up with such a special, delicious lunch/wine tasting experience at a local quinta. A highlight of the trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 18, 2023

Hi Jessica! Thank you, so SO much for taking the time to write such a detailed review and for your kind words!!! I'm so glad to know you have had a great time discovering Portugal on such a special trip. It's been truly a pleasure to work with you during the entire process, and I look forward to working with you again in the future on your next adventure :) Best regards, Bea.

Great trip well organized Marina is amazing
Portugal | Apr 23 - May 5, 2023

George
George N.
Canada | Reviewed on May 16, 2023

Great trip well organized Marina is amazing

Local specialist: Marina Courtaut
Marina
Marina Courtaut
Local specialist in Madrid | Replied on Jun 01, 2023

Hi George, thank you for taking the time to submit your review and to include so many good photos from your trip :) I am thrilled to hear you enjoyed your time in Portugal to the fullest! Let me know if you want to come to Portugal again or visit Spain. Warmest regards, Marina

Algarve
Portugal | May 8 - May 13, 2023

Kenneth
Kenneth D.
Houston, TX | Reviewed on May 16, 2023
Trip was well organized. Transit from Lisbon to Carvoeiro via coast & Sagres was good. Carvoeira hotel & location was great. Caves boat tour was spectacular . Monchique/Foia was not very interesting. Day trip to Silves & Lagos was great. Same local guide for most of the local tours - good guide & flexibility (e.g, changed Tavira walking tour to trip to Castro Marim & across border to Spain to Ayamonte). Rio Fomosa boat tour - would have done the shorter excursion option . The only issue was... Read more

Trip was well organized. Transit from Lisbon to Carvoeiro via coast & Sagres was good. Carvoeira hotel & location was great. Caves boat tour was spectacular . Monchique/Foia was not very interesting. Day trip to Silves & Lagos was great. Same local guide for most of the local tours - good guide & flexibility (e.g, changed Tavira walking tour to trip to Castro Marim & across border to Spain to Ayamonte). Rio Fomosa boat tour - would have done the shorter excursion option . The only issue was the transit from Tavira to Lisbon. The driver was one hour late, as he was given the wrong hotel location.

The trip plan app was great for providing information

Hotel Review
Tivoli Carvoeiro
Lagoa

Great hotel & amenities. Great location: good views of coast, easy walk to town/restaurants

Authenticity & Character
Good amenities, Good breakfast
Location
Good location with beach/cave views
Staff
Cleanliness & Comfort
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on May 16, 2023

Hi Kenneth, thank you so much for your feedback! All your comments will be definitely really helpful to keep improving our adventures in the Algarve in the future :) Also, thank you so much for your patience on your departure day, we are already reviewing everything with our drivers to see where the communication issue was. Hope you enjoyed Portugal! Best regards, Bea.

We had a 5 star service from Pedro and the te...
Portugal | Apr 30 - May 6, 2023

T
Tasneem L.
Milpitas, CA | Reviewed on May 14, 2023
We had a 5 star service from Pedro and the team of tour guides and drivers he put together for us. The response on our questions were fast and accommodating. The itinerary was a perfect balance of culture , gastronomy , sights and introduction of Portuguese history. We were never felt rushed. The hotel selection was awesome and the upgrade that Pedro facilitated for us was very much appreciated. Our tour with Gui in Lisbon was amazing. He was very knowledgeable, informative and definitely... Read more

We had a 5 star service from Pedro and the team of tour guides and drivers he put together for us. The response on our questions were fast and accommodating. The itinerary was a perfect balance of culture , gastronomy , sights and introduction of Portuguese history. We were never felt rushed. The hotel selection was awesome and the upgrade that Pedro facilitated for us was very much appreciated. Our tour with Gui in Lisbon was amazing. He was very knowledgeable, informative and definitely proud of his Portuguese heritage. Our winery tasting and lunch in Douro Valley was comparable to a Michelin star restaurant. Andre in Porto gave us a good insight into local cuisine and wines. Our transfers were effortless and easy. With Peña palace staff striking the day we were to visit, Pedro came up with an alternative in matter or minutes and we were quickly rerouted.

Hotel Reviews
Porto Royal Bridges Hotel
Porto

Location , location! This hotel was perfectly located for us as we had a quick access to the river, restaurants snd shops. The room was stylish and adequate. The staff was very attentive . The breakfast was delicious.

Authenticity & Character
Modern and stylish
Location
Proximity to downtown, attractions
Staff
Top notch and attentive
Cleanliness & Comfort
Firm bed and super comfy
HF Fénix Lisboa
Lisbon

Super great location and access to downtown and all the neighborhoods. Busy location than Porto. We had an eight floor room with incredible views! Very spacious and roomy. Bed was super comfortable and got a good nights sleep!

Authenticity & Character
Location
Proximity to attractions and downtown
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Exploring Porto's Rich History on an Exclusive Gastronomic Tour Through Time
Porto

Nice introduction in Porto, wine , food and culture

Quality of Experience
Guides, Drivers and Staff
Very courteous, and also shared recommendations and history
Transport
Very courteous, informative and shared historical information
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Nice cave tour and tasty wines.. cheese board was amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Portugal

The beautiful and stunning Douro valley floored us! We had an incredible wine tasting, tour and lunch.. this was an excellent choice by Pedro. Boat ride was ok. Not much different scenery from boat.. would have skipped that had we known

Quality of Experience
Guides, Drivers and Staff
Very polite and knowledgeable about the area. Prompt and knew the picture stops on the way
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Amazing winery and views. Excellent setting among the vineyards. Lunch was well presented and yummy. Tour was informative and staff was very friendly. Did not feel rushed.

Quality of Experience
Guides, Drivers and Staff
Transport
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Slow boat ride with nothing much of a different view. Would skip in future.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

This was one of the best walking tours we have taken! Gui was very informative and shared his culture, history in a fun way. He had numerous stops on the way.. pointed out souvenir stops. The hours flew by and we were sad to be done with the tour. He answered our curious questions and made sure his talk was engaging us!

Quality of Experience
Guides, Drivers and Staff
Transport
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Peña palace officials were striking the day.. so we ended up going to another palace which got crowded soon. But amazing gardens , caves and mystery routes

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 15, 2023

Hello Tasneem,
I am super happy to receive your review on my services and your overall experience in Portugal - very appreciated! I will also be very happy to share your comments to everyone involved :)
Look forward to welcome you and Ali in the future.
Your friend in Portugal - Pedro

This was a great trip. Diogo and Joao were te...
Portugal | May 4 - May 13, 2023

Bobbie
Bobbie X.
San Diego, CA | Reviewed on May 14, 2023
This was a great trip. Diogo and Joao were terrific hosts. Attentive and funny. All the hotels were well chosen especially Quinta de Pacheca. The itinerary was perfect. 4 people and each of us left with beautiful memories and stories to tell.
Obrigada😘
Read more

This was a great trip. Diogo and Joao were terrific hosts. Attentive and funny. All the hotels were well chosen especially Quinta de Pacheca. The itinerary was perfect. 4 people and each of us left with beautiful memories and stories to tell.
Obrigada😘

Hotel Reviews
The Wine House Hotel - Quinta da Pacheca
Lamego

There is only one word for this hotel - Wow!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Just beautiful!
Mercure Porto Centro Santa Catarina
PORTO

The Mercure Porto Centro was very well-located, making it easy for us to explore Porto. We initially had an interior room with frosted windows, but the staff kindly offered us a different room with real windows, which was great. Overall, our stay was smooth and trouble-free.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Lisbon
Guided Tour of Lisbon
Lisbon

Joao was a great tour guide. Welcoming and flexible. Funny and knowledgeable. 😘

Quality of Experience
Guides, Drivers and Staff
Transport
Clean and comfortable 😊
Sunset Cruise of Lisbon
Sunset Cruise of Lisbon
Lisbon

Beautiful. Great captain. Perfect sunset😊😎

Quality of Experience
Guides, Drivers and Staff
Transport
Tell people to bring a snack with them. And try the green wine!
Enjoy Dinner with Live Fado Music
Enjoy Dinner with Live Fado Music
Lisbon

Beautiful music. Intimate space. Just right😘

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wine Estate Visit in the Douro Valley
Wine Estate Visit in the Douro Valley
Portugal

The Douro Valley wine estate visit was simply extraordinary. The landscape and vineyards were unbelievably beautiful, and we really enjoyed our time there. We decided to cut out one of the additional stops on the way back to Porto, but didn't feel like we missed anything important.

Quality of Experience
Guides, Drivers and Staff
Transport
Port Wine Tasting Tour
Port Wine Tasting Tour
Porto

The port wine tasting tour in Porto was a great experience. We got to taste various kinds of delicious port wines and learn more about the history and process of making them. It was well-organized and enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiago Filipe
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on May 25, 2023

Hi Bobbie,

Thank you so much for your comments. I'm glad you enjoyed your days in Portugal! Remember we're always happy to have you back. All the best, Diogo

Fabulous trip to Portugal!
Portugal | May 4 - May 13, 2023

Jean
Jean S.
Scarsdale, NY | Reviewed on May 14, 2023
Wow, so much to mention. The hotel accommodations were excellent and well located. The entire agenda was very well planned and detail oriented. The guides were very good, special kudos to Joao. Diogo was extremely responsive to all our needs. I would definitely recommend you to friends and other relatives. Hopefully we can plan another trip with you as well. Great time, thank you so much for a first-class vacation! Read more

Wow, so much to mention. The hotel accommodations were excellent and well located. The entire agenda was very well planned and detail oriented. The guides were very good, special kudos to Joao. Diogo was extremely responsive to all our needs.

I would definitely recommend you to friends and other relatives.

Hopefully we can plan another trip with you as well.

Great time, thank you so much for a first-class vacation!

Hotel Review
The Wine House Hotel - Quinta da Pacheca
Lamego

We only stayed here one night; sorry it wasn't more. Absolutely stunning hotel in the heart of the Douro Valley. The views, unbelievable. Unbelievably, wonderfully decadent. The staff was all friendly and very helpful. Very romantic spot (I was with my sisters but would love to come back under different circumstances)!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tiago Filipe
Diogo
Diogo Lino
Local specialist in Lisbon | Replied on May 15, 2023

Hi Jean, Thank you for your comment, it's really nice when your happy, makes our job a lot easier. Hope you can come back some day. Portugal waits your return. All the best, Diogo

Girls Trip to Portugal
Portugal | Apr 29 - May 7, 2023

S
Sabeena J.
Qatar | Reviewed on May 11, 2023
I recently had the pleasure of working with KimKim and Catarina while planning a trip to Portugal with my friends. I must say, they are an exceptional team. From the very beginning, they were incredibly responsive and paid great attention to detail. Catarina, in particular, went above and beyond to ensure that every aspect of our trip was taken care of. Catarina worked closely with us to create a custom itinerary that perfectly matched our preferences and interests. Throughout the trip,... Read more

I recently had the pleasure of working with KimKim and Catarina while planning a trip to Portugal with my friends. I must say, they are an exceptional team. From the very beginning, they were incredibly responsive and paid great attention to detail. Catarina, in particular, went above and beyond to ensure that every aspect of our trip was taken care of.

Catarina worked closely with us to create a custom itinerary that perfectly matched our preferences and interests. Throughout the trip, she was always available to answer any questions we had, and she made sure that everything ran smoothly.

What impressed me the most about KimKim and Catarina was their dedication to providing a personalized and authentic travel experience. They truly took the time to understand our travel style and preferences, and as a result, they curated a truly unique and unforgettable trip for us.

Overall, I can't recommend KimKim and Catarina enough. Their commitment to their clients is truly inspiring. If you're planning a trip to Portugal (or anywhere else, for that matter), I highly recommend reaching out to KimKim and specifically Catarina for their expertise and support.

Local specialist: Catarina Cotrim
Catarina
Catarina Cotrim
Local specialist in Torres Novas | Replied on May 14, 2023

Dear Sabeena (and all the other girls) thank you so much for this review!

It is with a full heart that I thank you once again for having welcomed me so well in your group and for always being so available and agile in solving unforeseen situations during your days in Portugal!
It was a great pleasure having you here and I can't wait for the opportunity to meet again, in any other destination or even - if you wish - in Portugal again

I wish you all the best, and thank you again for being such great clients!
Until one day

Best Regards
Catarina

Mathilde Almas was such an incredible guide. ...
Portugal | Apr 24 - May 6, 2023

Richard
Richard L.
Houston, TX | Reviewed on May 07, 2023
Mathilde Almas was such an incredible guide. She was as thoughtful as she was knowledgeable. Mathilde anticipated our every need and did everything she could to ensure that our trip was fantastic. Pedro was very attentive, albeit remotely, and we always felt that if there were a problem, Pedro and his team were available. We loved the hotel choices in Porto and Alcobaca and the decision to stay in Alcobaca rather than Nazare. The drivers were equally excellent. All and all, Pedro and Mathilde... Read more

Mathilde Almas was such an incredible guide. She was as thoughtful as she was knowledgeable. Mathilde anticipated our every need and did everything she could to ensure that our trip was fantastic. Pedro was very attentive, albeit remotely, and we always felt that if there were a problem, Pedro and his team were available. We loved the hotel choices in Porto and Alcobaca and the decision to stay in Alcobaca rather than Nazare. The drivers were equally excellent. All and all, Pedro and Mathilde plus the wonders of Portugal ensured a trip of a lifetime for us!

Hotel Reviews
Maison Albar Hotels Le Monumental Palace
Porto

Absolutely beautiful hotel but air conditioning that did not really work. That’s a problem.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Air conditioning
Montebelo Mosteiro de Alcobaça Historic Hotel
Alcobaça

SUCH a special hotel in every way!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 07, 2023

Hello Richard,
Thank you so much for your kinds words on Portugal, our service and our guide Matilde :)
It was lovely to have you all traveling with Across Portugal and it means the world to hear that we have managed to provide you a trip of a lifetime.
Your friend in Portugal - Pedro

We just returned from Portugal and had an out...
Portugal | Apr 21 - Apr 25, 2023

Michael
Michael V.
Canada | Reviewed on May 05, 2023
We just returned from Portugal and had an outstanding vacation. A great part of it was because of the tour designed by Tiago and the tour guide that he had assigned to our care. Tiago put a package together that checked all the boxes that we asked for and everything was handled with perfection and not an issue with anything. We were picked up at the airport and in their care until we were dropped off 5 days later. Excellent job by our tour guide. We hope we have the pleasure of returning... Read more

We just returned from Portugal and had an outstanding vacation. A great part of it was because of the tour designed by Tiago and the tour guide that he had assigned to our care. Tiago put a package together that checked all the boxes that we asked for and everything was handled with perfection and not an issue with anything. We were picked up at the airport and in their care until we were dropped off 5 days later. Excellent job by our tour guide. We hope we have the pleasure of returning some day and will definitely, start our dream vacation again with KimKim tours. Thank you again Tiago.

Hotel Review
Quinta do Pego
Tabuaco

The level of service offered at this hotel was outstanding and the view from every direction you looked was amazing. We did dine in the restaurant and the food and presentation was 5 star all the way. Would definitely stay again.

Authenticity & Character
Location
Set up on a hill on the Douro River and every direction you looked was better then the next.
Staff
Small staff but truly the friendliest and efficient. Excellent job.
Cleanliness & Comfort
The hotel and our room were immaculate.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on May 06, 2023

Dear Michael,

Thank you so much for your kind words! It's truly a pleasure to understand that you really enjoyed your trip and my country!

I'll make sure Gonçalo gets this review because in this team effort I played a very relevant role!!

Please do let us know when you come to Portugal again!!!

All the best,

Tiago

The Portuguese Dream
Portugal | Apr 18 - Apr 27, 2023

Amanda
Amanda W.
Dahlonega, GA | Reviewed on May 05, 2023
I want to start off by saying that Kim Kim is hands down the best travel agency I have ever worked with. From start to finish, they made the planning process simple and stress free and curated the most amazing Portuguese experience we could have ever asked for! Tiernan, our local specialist, worked very hard to plan a dream Portugal vacation for my husband and I to celebrate our anniversary! He was extremely helpful, communicative and attentive and made appropriate changes to the itinerary... Read more

I want to start off by saying that Kim Kim is hands down the best travel agency I have ever worked with. From start to finish, they made the planning process simple and stress free and curated the most amazing Portuguese experience we could have ever asked for! Tiernan, our local specialist, worked very hard to plan a dream Portugal vacation for my husband and I to celebrate our anniversary! He was extremely helpful, communicative and attentive and made appropriate changes to the itinerary when needed. We both work in the wine industry in the United States and wanted a true wine experience in Portugal and Tiernan went above and beyond to make sure we had just that! It was also very easy to get in touch with him while on our trip if we had any last minute needs or questions. The hotels that Tiernan chose were perfect and convenient to everything we wanted to do! The tours and suggestions he made throughout our trip were all amazing! If you are traveling to Portugal, I highly recommend reaching out to Tiernan and letting him plan the vacation of your dreams!

A few experiences that we want to point out:
We had a lovely dinner at a local's home on our second night in Lisbon. Our host Margarida and her son were fabulous! We were only supposed to stay for 2 hours and ended up staying for 4! Margarida was so friendly and welcoming and cooked us an amazing 3 course meal paired with wine! She is definitely one of the highlights of our trip and we will never forget our night with her!

We visited several vineyards throughout our stay and all were incredible. We would highly recommend visiting all of these amazing operations and we bought several bottles from each that we visited! Tiernan did a great job choosing some wineries that were larger commercial operations and much smaller, family owned operations as well! We enjoyed the experience and the wines at each stop! If they are offering tapas with your tasting, we highly recommend trying them as they enhance the experience!
Wineries we visited:
Casal Santa Maria
Adega Belem
Prova Wine Bar
Quinta De Crasto
Quinta Do Infantado
Sem Igual
Vale dos Ares

I also want to give a huge shout out to two of our drivers: Ronado Santos and Pedro!! Ronado took us to Colares and Sintra and we had a wonderful time getting to know him! We took him up on his suggestions for lunch and dinner and both were absolutely delicious! He was extremely helpful and friendly and didn't mind when we took too long at our first vineyard stop! Tiernan then set us up with Pedro, our local guide/winemaker, who met us on our first day in Porto and was with us for the rest of our trip! He truly was the best guide we could have asked for and we appreciated how helpful, friendly and passionate he was! His knowledge of Portugal's history is extensive and there wasn't a question he didn't know the answer to! Pedro took us to Douro Valley and Vinho Verde and we enjoyed every minute of getting to know him! It was very exciting being able to spend so much time with a local winemaker so that we could compare notes on everything wine! I cannot recommend Pedro enough and we hope to see him again on our next visit!

Again, we cannot thank the Kim Kim team and especially Tiernan enough for a magical, dream vacation to Portugal! We could not have asked for a better anniversary trip and learning experience. We look forward to working with Tiernan again in the future! Obrigada!!!

Hotel Reviews
Hotel Convento do Salvador
Lisbon

We truly enjoyed our stay at Hotel Convento do Salvador! It is located in the beautiful and historic Alfama district and is within walking distance to great cafes and restaurants. A short walk up the hill provides one of the best views in Lisbon and you can easily walk to the city center! The staff was amazing and very helpful throughout our stay! Our train went on strike and the staff helped us book the correct bus to get us to our destination! If you are visiting Lisbon and don't want to be in the middle of the hustle and bustle every night, I highly recommend staying here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Aeminium Coimbra Hotel
Coimbra

We only spent one night in this hotel but it was beautiful! A very convenient location to the bus and train stations and a beautiful walk to the river front where there are lots of great restaurants! The rooms were clean and spacious and the staff was extremely helpful! They made our reservations for dinner and also helped us get a taxi on time to make our train! We would definitely stay here again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Legendary Porto Hotel
Porto

This hotel was beautiful and in the perfect location, convenient to any attractions or restaurants! Maria at the front desk gave us a room upgrade which had a marvelous view of the cathedral from our balcony! She made our stay extra special and was always smiling! The staff was extremely helpful and gave us great recommendations throughout our stay! They also helped us a lot in the process of shipping wine back over to the United States! The breakfast was delicious! If Antonio is working the lobby bar, be sure to try his famous Port Tonic! We would definitely stay in this hotel again!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Portuguese Dinner at a Local Home
Portuguese Dinner at a Local Home
Lisbon

This experience is one that will always be a fond memory for us! Our host, Margarida and her son, were absolutely wonderful people! They were so friendly and welcoming and we enjoyed spending our evening with them! Margarida cooked a delicious meal and paired it with some of her favorite wines! Everything was superb and it was a very special evening on our trip! Obrigada, Margarida!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Explore Colares, Cascais & Sintra
Explore Colares, Cascais & Sintra
Lisbon

Pena Palace is beautiful and definitely worth seeing! Be sure to take your time to take in the amazing views and history! It may be a bit crowded but the experience is worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Casal Sta. Maria Winery Visit & Tasting | The Most Western Vineyards of Europe
Casal Sta. Maria Winery Visit & Tasting | The Most Western Vineyards of Europe
Lisbon

We visited Casal Santa Maria for a wonderful wine tasting experience! We toured the vineyards with our guide and she was extremely knowledgeable! The wine tasting and tapas were absolutely delicious! We spent so much time enjoying the wines that we had to skip Cascais but it was totally worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Urban Winery Experience
Urban Winery Experience
Lisbon

We visited Adega Belem and had a beautiful experience. Catarina and her husband, the owners, were extremely knowledgeable and passionate about their wines! The tapas provided enhanced the entire wine tasting experience! We spent several hours talking to the owners and other guests and left with several bottles of their delicious wines!

Quality of Experience
Guides, Drivers and Staff
Transport
Rabelo Boat Cruise of the Bridges on the Douro River
Rabelo Boat Cruise of the Bridges on the Douro River
Porto

This was a great one hour cruise with a wonderful view of the bridges with lots of history!

Quality of Experience
Guides, Drivers and Staff
Transport
Porto Street Walk  and Wine tasting with a Local Wine Maker
Porto Street Walk and Wine tasting with a Local Wine Maker
Porto

WE highly recommend Pedro as your local guide if you have the chance. He was wonderful and took us on a very informative walk around Porto! He knows a lot about Portuguese history and showed us some of the beautiful architecture around the city. He then suggested that we end our evening at Pravo wine bar which was a wonderful experience. WE met several Portuguese winemakers at the bar and drank lots of delicious wines from all around the country!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Douro Valley Wine Country with a Winemaker
Private Douro Valley Wine Country with a Winemaker
Porto

No trip to Portugal is complete without a visit to their most famous wine region. Douro Valley is definitely worth the drive from Porto and offers amazing views and delicious wines! We highly recommend visiting a larger, commercial style operation as well as a small, family owned operation! Again, if you can request Pedro, you won't regret it!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Vinho Verde Wine Country with a Winemaker
Private Vinho Verde Wine Country with a Winemaker
Porto

The Vinho Verde wine region was definitely one of the areas that surprised us the most. The wines are very unique and delicious. It is also pretty amazing to drink wine in Portugal while staring at the mountains of Spain!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tiernan O'Rourke Araujo
Tiernan
Tiernan O'Rourke Araujo
Local specialist in Galicia, Spain | Replied on May 22, 2023

Hi Amanda & Andrew,

Thank you so much! I am glad that everything worked out well for you! We appreciate all the feedback that you gave us. It was a pleasure to plan your trip to Portugal and I hope to arrange another trip for both of you in the future!

All the best,

Tiernan
E&W

Excellent experience
Portugal | Apr 27 - May 2, 2023

Kim
Kim P.
Malden, MA | Reviewed on May 03, 2023
Our local specialist Carmen was very responsive to our questions and would quickly update our itinerary with great suggestions. I never felt pressured or rushed, and I appreciate her checking in on us before, during, and after our trip. Our favorite highlight was a private tour of Sintra with a local guide (Marta): we were treated to plenty of sightseeing, but we never felt fatigued or overwhelmed. Additionally, our overall experience in Lisbon and the Algarve region were exceptional.... Read more

Our local specialist Carmen was very responsive to our questions and would quickly update our itinerary with great suggestions. I never felt pressured or rushed, and I appreciate her checking in on us before, during, and after our trip. Our favorite highlight was a private tour of Sintra with a local guide (Marta): we were treated to plenty of sightseeing, but we never felt fatigued or overwhelmed. Additionally, our overall experience in Lisbon and the Algarve region were exceptional. Everything else such as private transfers, car rental, dinner reservations, alerting restaurants of our food allergies, etc. went smoothly. We will use this travel agency again.

Local specialist: Carmen Herranz
Carmen
Carmen Herranz
Local specialist in Madrid, Spain | Replied on May 03, 2023

Hi Kim,

Thanks so much for taking the time to write this wonderful review. I am glad to know that you and Jeff had a great time in Portugal, and that everything we planned met your expectations. I will pass your words on to our local guides, they will be happy to know that they have contributed to your special trip.

It was a pleasure creating this experience with you and hopefully, we get in touch again for future adventures :)

All the best,
Carmen

Crawford Portugal trip review
Portugal | Apr 19 - Apr 25, 2023

Fran
Fran C.
Canada | Reviewed on May 03, 2023
The delay at the airport for more than an hour was frustrating. The driver was less than apologetic. His name is Alfredo and he was also the driver that took us to porto. This ride was better and he was on time and courteous The hotel 1908, our pick, turned out to be a highlight of the week. It and its staff are amazing. Highly recommend. Daniella our food walk tour guide was very very good and her tour was special. She is so passionate for her country. We give her 5 stars! The tuk... Read more

The delay at the airport for more than an hour was frustrating. The driver was less than apologetic. His name is Alfredo and he was also the driver that took us to porto. This ride was better and he was on time and courteous

The hotel 1908, our pick, turned out to be a highlight of the week. It and its staff are amazing. Highly recommend. Daniella our food walk tour guide was very very good and her tour was special. She is so passionate for her country. We give her 5 stars! The tuk tuk ride was good and informative. The fado dinner and show was also great the food was excellent and good musicians, we enjoyed the evening. Our day trip to sintra and caiscais with our guide Paulo Pires was amazing. 5 star ⭐️ tour guide and tour. He became our friend and made the tour and day so very special. A highlight of the trip. We then made our way to porto to the exe Almada hotel with a stop in coimbra. Our guide was looking for 4 people and it wasn’t Sarah, instead it was a guy who replaced her. He was ok but not very animated. The tour was a 3 star. Our exe room was good but w a terrible brick wall for a view. We opened our window as the ac didn’t work and the fumes from parking garage below were not tolerable. Would suggest requesting a view. The vintage car tour started out quite confusing for us and our guide Sandra Tavares. We expected to be picked up by someone in the vintage car but it turned our that after half an hour our guide who was asking around for her guests “ the mctavish couple from Hong Kong” was really our guide and she was given the wrong guest info. She then clarified that the tour was a walking tour for an hour n a half fist then followed by the car tour. Once we sorted it out the tour was great. I would recommend the description of the tour be clarified so that the description is clear that we are walking first then the car later….the Douro valley and boat tour w Nelson was 5 star. Our lunch at a private farm was another highlight of the week and Nelson is absolutely top notch. He was very good. It was a special day spent w him that day. Thru out the week most guides were looking for 4 people and co fused. Hope this helps Rob n Fran Crawford

Local specialist: Helena Fernández

Highlights of our Portugal Adventure
Portugal | Apr 13 - Apr 26, 2023

CYNTHIA
CYNTHIA W.
Jollyville, TX | Reviewed on May 02, 2023
Highlights of our Portugal Adventure: Helena arranged an amazing itinerary that gave us a taste of Portugal and we'll be back. We appreciated Helena's responsiveness and ideas. She was also great at helping with problem solving when we realized that we couldn't make our connecting flight. 1. Our Douro Valley visit to small family run quinta Maos e Irmaos with personal wine tasting & pairing with owner Rafael followed by wine lunch prepared and served in the family dining room. We... Read more

Highlights of our Portugal Adventure:

Helena arranged an amazing itinerary that gave us a taste of Portugal and we'll be back. We appreciated Helena's responsiveness and ideas. She was also great at helping with problem solving when we realized that we couldn't make our connecting flight.

1. Our Douro Valley visit to small family run quinta Maos e Irmaos with personal wine tasting & pairing with owner Rafael followed by wine lunch prepared and served in the family dining room. We really enjoy getting to know the people and the culture so this experience was PERFECT for us. Also we loved our driver Rui Queiroz, who was extremely personable and informative. He gave us a great dinner recommendation in Matosinhos at O Valentim . We were lucky enough to have Rui as our driver to Coimbra as well. We especially loved the stop at the Buçaco Forest and Rui took us to Restaurante Mugasa for piglet which he added on his own since he knew we were big foodies!
2. Day trip to Sintra with our amazing driver/guide Paulo Ferreira Pires...we actually wished we had more time in Sintra. Paulo took us to this really cool small family owned restaurant called Refugio do Ciclista. Again we loved this little hole in the wall family run place where we got to meet the owners. The tour of the Palacio nacional da Pena and gardens were amazing. Afterwards Paulo took us to his wife's restaurant, The Bristol for a welcomed coffee and traditional pastries.
3. Our stay at the Convento do Espinheiro was by far the best of all of the accommodations. We loved wandering around this incredible historic site.
4. Jeep Safari of the cork forest with Joana ....Joana was a wealth of knowledge and we really enjoyed learning about cork. Folowed by the Olive Oil estate tasting with João Rosado...we loved this small family run estate and having a lovely lunch prepared by his wife.

All in all it was an amazing adventure and Helena did a GREAT job. Thank you so much.

Local specialist: Helena Fernández
Helena
Helena Fernández
Local specialist in Madrid, Spain | Replied on May 04, 2023

Hi Cynthia!
Thank you so much for your kind words!
Your feedback mean a lot to us, and I am so glad to hear that you had a great time exploring Portugal. I will make sure to forward your comments to our team of local guides, who were very happy to show you around their country! :)
Thank you so much for choosing to travel with Espiritu Travel. It was truly a pleasure to have you as our guests.
Warm regards,
Helena

Our Retirement Vacation
Portugal | Apr 4 - Apr 22, 2023

L
Laurie S.
Gardner, KS | Reviewed on Apr 30, 2023
Marta, our travel coordinator, was fantastic. She provided an app that gave us great information. She did a perfect job matching our vacation wishes with experiences. She continuously checked in with us to see how everything was going and if she could assist in anyway, always going above and beyond. KimKim has a gem in Marta!!
All our guides throughout Portugal, Azores and Spain were wonderful. (With the exception of the guide we had in Barcelona for our visit to Monserrat. He did not...
Read more

Marta, our travel coordinator, was fantastic. She provided an app that gave us great information. She did a perfect job matching our vacation wishes with experiences. She continuously checked in with us to see how everything was going and if she could assist in anyway, always going above and beyond. KimKim has a gem in Marta!!
All our guides throughout Portugal, Azores and Spain were wonderful. (With the exception of the guide we had in Barcelona for our visit to Monserrat. He did not provide good information and was more interested in smoking than speaking to the group.) But, we can’t let that one incident overshadow the amazing trip we had.

Hotel Reviews
Pousada de Lisboa, Praça do Comércio - Monument Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Miramar
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Palacio de Villapanés
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Our guide was fantastic! Very knowledgeable and provided a great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Sintra Heritage Hike: Hidden Secrets
Portugal

Our guide was wonderful. She was flexible and fun. Had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
São Miguel Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sete Ciudades Jeep Adventure
Sete Ciudades Jeep Adventure
São Miguel Island

Natasha, our guide, was unbelievable. She shared great info about the islands. Our adventures with her were outstanding. We felt like she was a family member by the time we parted ways.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Hot Springs in Furnas
Night Hot Springs in Furnas
São Miguel Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Introduction to Portuguese Wines
Introduction to Portuguese Wines
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our wine tasting and food pairing was the best!! Got so involved with the tasting that we decided to forego the cruise

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Driver was great. Very knowledgeable.
Transport
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Our driver was super fun. He even took us to an optical store to get my husband’s glasses fixed.
Transport
Flamenco Experience
Flamenco Experience
Spain

FUN!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Málaga Cruise
Sunset Málaga Cruise
Málaga
Quality of Experience
Guides, Drivers and Staff
Transport
Free Day to Explore Málaga
Free Day to Explore Málaga
Málaga

Wandered around. Visited the Picasso Museum. (Don’t waste your money on “Skip the Line” tickets. We didn’t get in any faster than anyone else.) spent the afternoon relaxing on the beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

This was our main reason for wanting to visit Barcelona. We were not disappointed

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Montserrat & Penedès Region Wine Tasting
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona
Quality of Experience
Guides, Drivers and Staff
Driver was good. Guide was poor.
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 03, 2023

Hi Laurie, thank you for taking the time to write your review! It helps us improve our service and add new experiences or change the ones that are not working anymore. I am very happy to hear you enjoyed the trip, and I am at your total disposal if you'd wish to visit us here in Portugal and Spain in the future. It was a pleasure to work with you in preparing this adventure. All my best, Marta

Kimkim put us in touch with Pedro at Across P...
Portugal | Apr 13 - Apr 26, 2023

H
Harvey W.
Walnut Creek, CA | Reviewed on Apr 27, 2023
Kimkim put us in touch with Pedro at Across Portugal Tours in Lisbon. He is INCREDIBLE. We have never worked with such a responsive, helpful, knowledgeable, and competent travel agent and we have been around the world. The process of developing our tour was collaborative, taking into account our budget and physical needs and our desire to see a lot of Portugal but at a slower pace. The choice of hotels was spot on (Heritage in Lisbon, Portobay Teatro in Porto, and the Miragem in Cascais). He... Read more

Kimkim put us in touch with Pedro at Across Portugal Tours in Lisbon. He is INCREDIBLE. We have never worked with such a responsive, helpful, knowledgeable, and competent travel agent and we have been around the world. The process of developing our tour was collaborative, taking into account our budget and physical needs and our desire to see a lot of Portugal but at a slower pace. The choice of hotels was spot on (Heritage in Lisbon, Portobay Teatro in Porto, and the Miragem in Cascais). He even sent photos of the showers so that concern about stepping in them was directly addressed. When we arrived, there was a care package waiting with port, cookies, and soaps. The drivers were excellent and we had the same driver for most of the trips; the walking tours were truly informative and fun. Everything went very smoothly. Pedro checked in with us daily on WhatsApp to make sure everything was OK and gave us the names and contact info for the drivers. He would offer suggestions for daily activities and for restaurants. There are not enough superlatives to describe the services offered by his agency. Working with Kimkim was also easy, clear, efficient, and responsive. We are so happy that we discovered the Kimkim website and services.

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Elegant, has a great location in the center of Lisbon, has great breakfasts, and warm and very helpful staff. Beautiful historical room with modern facilities. Highly recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
PortoBay Hotel Teatro
Porto

Center of Porto. Modern hotel with lovely rooms and a great restaurant. Breakfasts are very ample and delicious. Helpful and warm staff. Surprised us with a bottle of champagne and a birthday cake for my wife! Highly recommended.

Authenticity & Character
More of a modern-style hotel
Location
Staff
Cleanliness & Comfort
Cascais Miragem
Cascais - Portugal

Wow! Stunning hotel facing the ocean. Public rooms are breathtaking with art and sculptures everywhere. The outdoor infinity pool overlooking the sea was stunning. Also, the Water Lounge with a family pool, adult pool, salt water pool, steam room, and sauna. The spa massage was top-notch. This is definitely a five-star experience. The breakfasts were enough to fill you for the day and the staff were exceptionally warm and welcoming. The pool bar and cafe around the school made for a lovely dining experience for breakfast and lunch. Our room was huge, with sea views a dressing area, and a modern bath. As we were leaving at 6:15 AM they woke us with a call at five and then came by at 5:15 to make sure we were up. Also brought us breakfast bags with cappuccino as room service was not as yet open. Highest recommendation!

Authenticity & Character
More of a modern-style hotel
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide, Bernardo, was an archaeologist and provided a wealth of information. The tour was very enjoyable.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Sintra
Visit: Sintra
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

Our guide was a woman who was incredible, thoughtful, and nice. She modified the tour as necessary to accommodate our walking abilities on the cobblestone streets.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Porto
Visit: Porto
Porto

We participated in a port wine tour and an olive oil tour in Porto and even brought home some olive oil. Our exceptional driver ensured that we visited all the lesser-known tourist attractions before departing.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit: Cascais
Visit: Cascais
Cascais

We stayed at a five-star hotel here near the ocean which offered convenient access to the center of town which was great for walking to shops.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on May 10, 2023

Dear Harvey,
Thank you so much for sharing such a positive feedback on your experience in Portugal - it means the world to me.
It really was a pleasure to organise this trip with you and to host you while travelling. I wish you all the best and perhaps we can meet in the future :)
Sincerely,
Your friend in Portugal - Pedro