Kimkim Trip Reviews for Spain

Overall we were very pleased. Yuri provided the guidance we expected and fulfilled our experience. The trip was great.
Pickup at the airport was a little disorganized but then which airport isn’t. Checkin was good but had to wait for our room. After 15 hours in airports this was unfortunate but again not surprised.
Tour of the Familia Sagrada was great. Danny was informative and helpful. What a place!
Wine tour was also great. We’ve been on many but this one was more informative and extensive. Plus portion size was large compared to North American wineries.
Montserrat was good but did have it’s issues. Many unavoidable but it still made the day a little rushed. Our guides Matteo and Roger did what they could to alleviate the delays however it did take away from some of the attractions we wanted to do.
Overall though Barcelona is a beautiful, clean and friendly city. Costa Brava is also a beautiful area with much to see and do. Slightly off season definitely helped us enjoy our time.

Hotel Reviews

Hotel Astoria

Barcelona

Well located. Walking distance to many attractions or alternatively the metro was two blocks away. Service was friendly, rooms clean and typical European size. Would stay again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Aigua Blava

Costa Brava · Girona

Authenticity & Character

Location

A little complicated to get their

Staff

Cleanliness & Comfort

Activity Review

Private Extended Visit to Sagrada Família

Barcelona

Quality of Experience

Guides, Drivers and Staff

After a two year delay we finally got to start our trip from Australia to Spain & Portugal.
From the moment we landed in Spain everything that we planned with Sam and his team were in place.
From being collected at the airport, drivers, guides, hotels and updates along the way, everything was well organised. He even booked restaurants in each town for us.
Sam and Chaima kept in contact with us during our tour, making sure everything was going OK.
The details this team put together was excellent from the length of time of tours, pickup times, guides names, recommendations in each place we stayed as to where to eat, shopping and sightseeing in free time.
All the drivers and guides were excellent with their care for our wellbeing and local knowledge.
All the accommodation was excellent and central to all attractions.
We would highly recommend Sam and his team for your travel needs in Spain and Portugal.
Sam thank you and your team for a wonderful experience we had a great time.

Hotel Reviews

H10 Duque de Loule

Lisboa

Great hotel with spacious rooms and very clean. The hotel had a great select for breakfast and all the staff were very helpful. It is in a very good location, short walk to the hop on hop off bus station starting point and close to a metro.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

H10 Casa de la Plata

Sevilla

This is a beautiful hotel centrally located in Seville. The staff were very friendly and helpful even helping to suggest restaurants and shopping. The rooms are comfortable and very clean. Can highly recommend this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Casa 1800 Granada

Granada

This is a very charming hotel in a good location. The rooms were very spacious and clean and the bed was comfortable. Staff were friendly and helpful. Breakfast was a let down but this may be due to Covid impact. Overall this is a lovely hotel and I would recommend it.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Casas de la Juderia Hotel

Córdoba

This is a really beautiful charming hotel. The staff were very helpful and friendly. It is centrally located but still quiet. The rooms were spacious and very clean. Even though we only stayed one night we would of loved to stay more we would highly recommend this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Iberostar Las Letras Gran Via

Madrid

We had a great room at the front of the hotel overlooking the main street. The room was very spacious and with a large bathroom. It was in a great location and the staff were very helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

L'and Hotel & Vineyards

Montemor-o-Novo

This hotel is in a very beautiful spot for relaxing. The hotel and rooms are very clean, rooms are very spacious and the bed was very comfortable. Good size pool and lovely vineyards to walk around. It is a little out of town so you do need transport of some kind. The breakfast here is great with lots of choices and the restaurant was great. The staff were very helpful and friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel One Shot Goldsmith Aliados

Porto

Lovely hotel in Porto. The rooms were very clean and large enough and the bed was very comfortable. Our rooms had great views of the town square. The staff were very helpful and friendly.

Authenticity & Character

Location

very central in town

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour of Barcelona & La Sagrada Familia

Barcelona

This tour was amazing, and the La Sagrada Familia is just something else. Having our guide Olga to explain this history was also very helpful. Highly recommend this tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Enjoy a Private Walking Tour of Porto

Porto

This is a great tour taking in a lot of the city of Porto. Walking the streets gives you a great insight into Porto. Our guide was very helpful and answered all our questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Walking Tour of Madrid & the Prado Museum

Madrid

This was a great tour learning about Madrid's history and the museum was very interesting. Having a local guide who knows the history helps bring the town to life. Great tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Walk of the Gothic Quarter with Tapas Dinner

Barcelona

This was a great tour and our guide Olga was very informative. We learnt about the history and culture and enjoyed the walk around the city and enjoyed some tapas. Would definitely recommend this tour!

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Toledo

Madrid

This tour was excellent. This city is beautiful and its history is very interesting. Our guide was informative and help answer our many questions. Great day.

Quality of Experience

Guides, Drivers and Staff

Transport

Explore Lisbon with a Private Walking Tour

Lisbon

Margarida was a wonderful guide for our walking tour in Lisbon. She provided so much information along the way and answered all our questions. We loved all the different parts of this tour. Great tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip All About Dali

Spain

The trip to the home of Dali was a great day. Dali 's home is very quirky and interesting from the inside to the gardens to the beautiful seaside position it is located. The Dali museum again very interesting and worth seeing. Our guide Craig did a great job bringing its history to life for us and was very informative and helpful.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to the Douro Valley for a Wine Tour & River Cruise

Porto

Our guide Catarina helped make this a great day out for us. This day trip from Porto to the Douro Wine Region was great. The drive is very beautiful through the wine regions and the history of wine making is interesting. Sitting in the beautiful mountains sipping wine is a great day out.

Quality of Experience

Guides, Drivers and Staff

Transport

Take a Day Trip to Magical Sintra & Cascais

Lisbon

This tour was a great day out. Our guide provided so much information along the way and the Palace was worth seeing. Stopping along the way at the Natural park and driving along the coast was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Flamenco & Tapas Tour

Seville

Our local guide Sam took us on a tour through Seville giving us information about this beautiful city. The tour included a local flamenco venue where we had the pleasure of watching a beautiful show with local artists. Sam explained the history behind a Flamenco performance. We then went on to enjoy a few tapas bars with excellent choices of food.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private City Tour of Seville

Seville

Our guide Estela provided us with a great insight to this city. From the beautiful palace and its gardens to the Jew quarters and the Cathedral. She was very knowledgeable and answered all our questions. Seville is a lovely place.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip from {{start_location}} to {{end_location}}, via Ronda

Spain

The town of Rhonda is a must see. Our guide made this day very memorable proving us with information about the old and new town and the beautiful Rhonda bridge that joins them together. We enjoyed our walk through the streets and the Plaza De Toro's bullring and its history is interesting. This was a great day.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of the Alhambra and Generalife Gardens

Granada

This was a great tour of the Alhambra. Our guide provided us with information along the way and answered our many questions. The building and gardens are amazing and the view over Granada was worth seeing. This is a really lovely town.

Quality of Experience

Guides, Drivers and Staff

Transport

Private Tour of Córdoba

Córdoba

This tour was great. Our guide was very knowledge and answered many questions from us. The history behind the Mezquita mosque-Catholic church is interesting and our guide helped bring it to life. Exploring the winding streets and hearing the history was great.

Quality of Experience

Guides, Drivers and Staff

Transport

If you go to Southern Spain and are adventurous, get on the internet and do your thing for 5 or 10 hours and hope you got it right. If not, hire Raquel and Kimkim. It costs a little more but you get the best location of 4 star hotels, great local guides, meet and greet at airports and train stations and great advice on travel matters.
I can't say enough about the destination hotels that Raquel selected. Hotels in Cordoba, Seville, Malaga, and other cites were in "Centro" locations making most sites walkable for the city tour Raquel arranged or even when we were on our own. These Andalusia cities have "Old Town" districts formed many centuries ago that I think you would want to be near so you can enjoy all they have to offer. You may never have a chance to get back so enjoy it!
We traveled Southern Spain for 2 weeks and Kimkim set everything up. Raquel recommended cities (don't miss Ronda), arranged a 9 course set menu lunch (we could only get to #6) and made the trip fun and exciting.

We then we explored Paris (Kimkim arranged the flight) for 6 days on our own (Airbnb) then back to Madrid for an additional week (Airbnb).

Best trip to start our retirement years and we'll be back to Kimkim the next time we travel.

Great trip. Yuri was very helpful and easy to work with. I appreciated his prompt assistance and responsiveness both before and during my trip to Spain.

Hotel Review

Serras Barcelona

Barcelona

Great hotel. Highly recommend.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Day Trip to Montserrat & Lunch at a Farmhouse

Barcelona

Tour guide was young and inexperienced. The day was too long. We wasted a lot of time at Montserrat sight. Food at lunch was okay. In hindsight, would rather have spent the day doing something else in Barcelona.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Needed better AC in the bus

Private Madrid Highlights Walk

Madrid

Quality of Experience

Guides, Drivers and Staff

Flamenco & Tapas Night

Madrid

Tapas walk was great. Flamenco didn’t feel special and could have skipped that.

Quality of Experience

Food

Guides, Drivers and Staff

Private Gaudí Architecture Walk with La Sagrada Família

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

The planning was great. The tour in Oviedo was ok we had a little difficult reaching Beatriz in the weekend when we reached Bilbao because we were trying to reach her by her e mail and phone number instead of the Kim Kim message. The tour guide at the Guggenheim museum kept insisting that our tour was an hour earlier than what we had written in our itenirary and she wanted to reschedule for the next day. The Puebloastur resort was wonderful. We really liked it and the transfers from the airport were excellent. We had to book more bags since we only had one bag checked We had fun with our tapas and wine tours as well as the pinchos tour. Over all we enjoyed ourselves very much. Oh and Diego at the Rioja wine tour was excellent.

We thoroughly enjoyed the food tour and the guide was great. Same goes for the trip to Toledo and also the hike to Roque Nublo with Paco. He went above and beyond with being flexible and really doing a great tour of practically the whole perimeter of the island! The boat excursion was a little disappointing as I think we expected more from the description and although labeled as a catamaran tour with a bbq lunch, it was more a powerboat with no bbq but more a Spanish omelette/macaroni salad/boiled potato lunch. The captain was also confused initially about us not having tickets for the excursion so we almost didn’t get to do the trip but I showed the itinerary with the information Karenina sent and it seemed fine. The e-bike tour was great and the guide was also very nice. We didn’t get to complete the planned route as it became too challenging but it was still wonderful. We were not expecting to peddle so much! The e-bike name made us think it would be more an electric scooter type tour so I think that could be explained better in the future in case there are those who don’t ride bikes very well.

Hotel Reviews

Dear Hotel Madrid

Madrid

We were very impressed with the hotel and staff overall. Great location, lovely room, great amenities and very helpful with any questions we needed answered. The only reason this is not a 5-star review is due to the lack of flexibility when it came to scheduling breakfast which was included and which we had paid for. Due to the schedule of the breakfast and needing to reserve a breakfast time prior we were unable to utilize this benefit. We were able to make arrangements with the front staff to have breakfast packed and sent to our room for one of the days due to our excursion being early, but they would not do this for us for both days which doesn’t make sense.

Authenticity & Character

Decor was nice, room was bright.

Location

Central location and easy to get to landmarks.

Staff

Very helpful and accommodating overall

Cleanliness & Comfort

Love how green it is with the room key being needed to turn on the lights!

AC Hotel Gran Canaria by Marriott

Gran Canaria

The staff was great and very helpful with assisting us with any questions we had. We were able to navigate public transport and get to our excursions without taxis thanks to their assistance and that saved us a lot. The room was very nice and comfortable. Minor issues were not having the water bottles replaced daily as stated, trash not emptied every day, not being able to move the tv screen as it faced the window and the glare was terrible to watch it if the curtains were open, and that the shower design was not optimal as it allowed for water to leak out onto the floor. The food was amazing and we utilized the lounge for both breakfast and dinner. Amazing views of the island from the lounge area. Would still recommend utilizing this hotel in the future.

Authenticity & Character

Nice decor!

Location

Close to the beach and shopping district

Staff

Very polite and accommodating

Cleanliness & Comfort

Activity Reviews

Tapas Culinary Experience

Madrid

Absolutely. Phenomenal. The guide made this trip as he is a local and he knew all the good spots! The best food we ate on our whole trip hands down from start to finish. Not a complaint at all and highly recommend for all travelers.

Quality of Experience

Everything

Food

All of it!!

Guides, Drivers and Staff

Transport

All locations in walking distance

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Great trip from start to finish and Daniel was wonderful. Very knowledgeable and very proud of his connection to the city! He did an amazing job with the tour and giving us plenty of background about the city and buildings. The train ride was great and easy to navigate.

Quality of Experience

Guides, Drivers and Staff

Transport

Catamaran Experience in Gran Canaria

Spain

Seeing dolphins up close was very fun and a great experience. The boat was definitely not a catamaran as advertised and the lunch provided also not a bbq as advertised. Due to the smaller nature of the boat, it was too crowded for all passengers to be on the deck and in clear viewing area of the dolphins when they appeared.

Quality of Experience

Making sure the trip description is accurate to what is provided.

Food

Disappointing lunch of some fruit, boiled potatoes, cheese slices and a so-so Spanish omelette.

Guides, Drivers and Staff

Boat captain was confused about our needing tickets and there was a language barrier. Luckily remedied by the boat stew who did speak English.

Transport

If all buses could have maps on board to indicate the stops, that would be very helpful as we ended up getting off the transport too early a couple of times.

Full-Day Trip to the Peaks of Gran Canaria

Spain

Paco was phenomenal and absolutely wonderful to spend the day with. He is extremely knowledgeable and clearly loves his job. It was great to have the personalized touch and hearing about his history too with where he lived and grew up on the island. The hike to Roque Nublo was wonderful and the timing weather wise was great. We enjoyed visiting the farmers market, cave museum, Tejeda and also the northwest coastal region too. The drive around was gorgeous and scenery so beautiful.

Quality of Experience

Everything!

Guides, Drivers and Staff

Expert driver! Plethora of knowledge.

Transport

E-Bike Mountain Tour with Tapas Tasting in Maspalomas

Spain

I’m glad it was not a group tour otherwise it would’ve been awkward since we could not finish it as planned! The guide, Anthony, was great and very accommodating. He allowed us to borrow a backpack after ours broke and helped us make sure we were as safe as possible. The scenery was beautiful and landscape was worth the trip.

Quality of Experience

Guides, Drivers and Staff

Transport

Knowing the location of excursion relative to hotel would’ve been nice. Very expensive taxi ride to location but we were able to navigate the bus back.

Working with Irene and Susana was exceptional. Every little detail was thought out and nothing was left unseen. Everyday there was communication and I couldn’t have asked for a better trip. Thank you so much for such a great experience. Top notch customer service and so personable.

The overall experience from planning to our actual first day in Spain was wonderful. I have tell all my friends about Kim Kim and how easy was to organize and set everything. Our special thanks to Luis , who helped us making this trip memorable . We wouldn't hesitate for one second to organize our next trip through the platform.
Thank you, thank you, thank you!!!!
Aguilar-Gonzalez fam
Beauchamp- Ruiz fam
Puerto Rico

Hotel Reviews

Slow Suites Setas

Seville

This were our favorite. Easy access, no need for key Beautiful decorations

Authenticity & Character

Just beautiful

Location

Easy access

Staff

Attentive and available

Cleanliness & Comfort

Extremely clean

Happy Apartments

Barcelona

Comfortable, spacious, excellent localization Beautiful apartment

Authenticity & Character

Beautiful apartment

Location

Closeness to major attractions

Staff

Always attentive and available

Cleanliness & Comfort

Super clean!

Slow Suites Bellas Artes

Madrid

This were the biggest, we were surprised since been in the city regularly apartments are small. Very comfortable and spacious

Authenticity & Character

Beautiful

Location

Walking distance to major attractions

Staff

Very attentive and available.

Cleanliness & Comfort

Extremely clean

Activity Reviews

Off-the-beaten-path City Tour

Seville

Wonderful tour and both guides excellent

Quality of Experience

Beautiful city

Guides, Drivers and Staff

Knowledgeable and attentive

Full Day City Tour & Gaudi (incl skip the line Tickets for Sagrada Familia & Parc Güell)

Barcelona

Overall experience was great and our guide Giovanni was excellent

Day tour to Córdoba

Seville

Beautiful city, but if by train available it would have been less tiresome

Quality of Experience

Transport

Kayaking & Snorkeling

Spain

Due to season and weather a little bit cold but the ones who participated were happy, the only thing that could improve was the lunch served

Day tour to Granada & the Alhambra

Seville

Essential Madrid bike tour

Madrid

A little worrisome since bikes and traffic are a litty bit scary. In fact one of the bikers fell, but overall a different experience

Private City Tour

Toledo

Also one of our favorites. Beautiful and our guide was excellent

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas in Malasaña

Madrid

Also one of our favorites Our guide Irene clearly dominates this tour. A wonderful experience with the culinary traditions from Spain. We had a lot of fun and time flew.

Quality of Experience

Food

Guides, Drivers and Staff

Irene was the best!

Airport transfer (return)

Spain

Drivers were extremely courteous. They were on time and drove us safely to the airport

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas & Flamenco night

Seville

This was one of our favorite. All the senses explored. Beautiful performances

Quality of Experience

Guides, Drivers and Staff

Susan and I have had a wonderful time exploring Granada, Ronda, Seville and Cordoba, thanks to Martha's professional planning and organising of our trip.
Which place was our favourite? That is very difficult to say, as all four places held something special and are a 'must see'.
We loved the choice of hotels which were all in the perfect location for getting about to see all the sights. We took on some of your recommendations for where to eat which was very helpful.
The guided tours and guides were highly professional and knowledgeable. Without them, we wouldn't have come away from the trip with all the interesting information we received and I don't think a guide book can compete with having a very knowledgeable local guide. If I have to say something, we missed having a guided tour in Cordoba.
The tour taking us through the scented areas of Granada was so special and different and we love the scents we were given at the end - what a surprise!
Many thanks to Marta and Karenina who were there throughout our trip supporting us.
I would definitely recommend KimKim and travel with them again.
With all best wishes,
Gillian Mitchell

Hotel Reviews

Sacristia de Santa Ana

Seville

A converted church with lovely features and atmosphere. We had a patio off our roo which was a real bonus. Breakfast was the best of all hotels as it wasn't your usual breakfast buffet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Montelirio

Ronda

Beautiful hotel in style with the surroundings we'd come to visit. Incredible views from my bed of the gorge!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Comfort Dauro 2

Granada

Good, clean place that covers the basics but the lack of regular receptionists was confusing. However, the bar people were super helpful, as was the general manager, who provided us with a picnic because we had to miss breakfast one day!

Authenticity & Character

Location

Access to public transport

Staff

Very nice once located

Cleanliness & Comfort

Super clean

Activity Reviews

Guided Visit of Granada Through Its Scents

Granada

I loved this tour. It was different and our guide was excellent and we were presented with a box of different scents.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit: Alhambra & Generalife Gardens

Granada

This was an amazing tour - not to be missed.

Quality of Experience

Guides, Drivers and Staff

Transport

Spanish Cooking Experience

Granada

So much fun and our cookery teacher Rocio was so knowledgable about local produce and where to eat and shop. I will definitely try some of the recipes myself.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Guided Walking Visit of Ronda

Ronda

Our guide Jose Antonio was extremely knowledgeable about his home town. Beautiful place and so much to see. Spectacular views.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Seville

Seville

Teresa was our guide and she brought the history of the areas of Seville alive. She told and showed us so many little details we would never have found out ourselves. She is highly knowledgeable about her home city.

Quality of Experience

Guides, Drivers and Staff

Transport

Train Seville to Córdoba, Self Guided Visit of Córdoba, Train Córdoba to Seville

Spain

Cordoba is beautiful, but I think we missed quite a lot as this was a self guided tour, so I would definitely recommend a guided tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Patricia and her team planned a perfect 2-week vacation for our family of 5 (2 adults and 1 tween, and 2 teens) that combined fun, education, and relaxation. Our trip took us from Madrid, to the south of Spain, to Costa Brava and ended in Barcelona. Everything was planned to perfection and executed with precision. All of the hotels and tour guides were top notch -- we wouldn't have changed a thing. Patricia and her team answered texts from us whenever we needed some assistance and provided great recommendations for restaurants in all of the cities that we toured. We recommend Patricia without reservation and can't wait to return to Spain!

The entire kimkim experience was incredibly easy, pleasant, and perfect. After this trip, I can't imagine traveling without kimkim again.

We traveled to Barcelona first on our 13 days in Spain. We were greeted by a professional driver in the airport and transported to our first hotel. The driver was extremely kind and made the transfer pleasant after a long flight. Our Barcelona hotel, Casa Luz, was all that it was advertised to be. We had many wonderful choices through kimkim, and we were very pleased with our hotel.

We were guided on a Gothic Quarter walking tour by Theresa. The experience was incredible. She was local to the area and had incredible knowledge about Barcelona and the Jewish Quarter. We were inspired by her stories and the deep history she shared about the buildings we saw and the area generally. She also gave us great restaurant recommendations that turned out to be some of our favorite meals on the trip.

We also enjoyed the day trip to Costa Brava for sea kayaking and hiking. Our guide, Stepan, was truly amazing. He is a wonderful, patient guide, full of fun and insightful knowledge about the region. Our kayaking and cliff jumping excursion was a truly memorable and fun part of our trip! We totally recommend this excursion.

We also enjoyed a private guided tour of Sagrada Familia. Our guide, Gemma, was truly awesome. She shared such deep details about the history and construction of the Sagrada Familia, as well as connections to nature within the church that we would not have known we were seeing. She also shared local restaurant recommendations with us that were terrific.

Each of our guides and tours in Barcelona was 100% terrific and we recommend them wholly.

We next transferred to Madrid. We enjoyed the self-guided walking tour of Madrid provided by kimkim. The instructions were easy to follow and gave us a great tour of the city.

We had an extraordinary day trip to Avila and Segovia, guided by Martin. Martin was a true professor of the region and the history of the sites. Everyone would be lucky to have Martin as their guide. We had an unforgettable day-long experience at these important historical sites. We highly recommend this trip!

We also enjoyed our short Prado Museum visit immensely. Our guide, Maria, was so enjoyable and she made the art and history of the museum truly enjoyable. The Prado is huge, so having guidance to some of the most important points and art in the museum was extremely helpful to make the visit meaningful. Highly recommended.

We next transferred to Valencia. We enjoyed the self-guided walking tour. We also enjoyed our beach day in Valencia. We had a small group tour set for the second day in Valencia, but our guide didn't appear at the time in our itinerary from kimkim. We had a phone number, provided by kimkim, to contact the company. I reached out, but we were not in their system. I immediately let our kimkim consultant know of the issue, and within minutes, we were rescheduled for a private guided tour the next day. This slight error was the only thing that did not go perfectly for our trip. But it was rectified quickly, and kimkim made sure to provide a private tour for us with extra time included to make up for the mistake. I hate mentioning it, because it didn't seem to be kimkim's error. But I want to highlight how professionally kimkim responded and how they went above and beyond to correct any errors. I now can't imagine missing the the 3 hour guided tour we enjoyed so much.

Our private guided walking tour of 3 hours around Valencia, with our guide Laura, was also a highlight of the trip. She was extremely knowledgeable and shared many relatable stories about Valencia, along with its history and culture, with us. We thoroughly enjoyed this amazing tour! Many thanks to kimkim for the add-ons.

We also took the small group guided tour of the Albufera Natural Park, thanks to kimkim! We enjoyed this tour greatly. Our guide Paulino is an expert in the area, and he made sure we knew the history of this beautiful park. We had a short van ride filled with history, then some easy walking in Albufera. The surprise of the tour was a boat ride into the lagoon to enjoy the sunset. It was a meaningful and pleasant, relaxed journey to a beautiful place that is very important in the region of Valencia. We highly recommend it and enjoyed it!

Each hotel was great. We had a hard time picking hotels because each option kimkim provided was terrific.

Each of our guides was an expert and so wonderful to spend time with.

Each driver, with the exception of one, was perfectly professional. Our only sub-par driver was the driver who picked us up at the Valencia train station. He was not terribly professional, did not offer to assist with bags, played loud terrible music in the van, and was pretty dismissive. It was not a big deal, but it truly stood out after each of our other drivers had been so kind, attentive, and professional.

We especially enjoyed the ease of the transfers from hotels to airports and train stations. Kimkim arranged those transfers and set the timing, taking the guessing out of when we needed to be at each location. Kimkim provided specific instructions for each of our guided tours. The whole itinerary was easy to follow and made for a seamless trip.

Thanks for reading this long review. We cannot recommend kimkim highly enough. We will be traveling with them again. I have already recommended the service to many of my friends.

Thank you kimkim for a truly remarkable and memorable vacation! We cannot wait to travel with you again!

Hotel Reviews

One Shot Recoletos 04

Madrid

This hotel is on a quiet street. We had an interior room, but windows on two sides. The beds were comfortable and the room itself was quiet, clean, and perfect for our needs. The hotel is in a very nice area and we felt exceptionally safe there.

Authenticity & Character

This hotel has old elements in a modern feel. It was perfectly updated and comfortable.

Location

This location is near the French Embassy, and walking distance to great shopping and restaurants. It is in a very nice area in the city that feels sophisticated and quiet, and residential. It was truly enjoyable to be there.

Staff

The front desk staff and the breakfast staff at this hotel was very proficient and welcoming. They made everything easy. They were happy to store our bags.

Cleanliness & Comfort

This hotel was very clean and comfortable. The beds were great, the shower was terrific. We opted for breakfast included at this hotel, and it was a huge breakfast every day with more food than we could eat. The breakfast dining area was lovely and relaxing.

Hotel & Spa Plaza Mercado

Valencia

This hotel was terrific! We were very pleased with our choice. The only observation we had was that our room was on the first floor. We could hear noise from the reception area downstairs at times. If you are looking for very quiet rooms, ask to be located higher up and away from the staircase.

Authenticity & Character

This hotel has a modern feel in an historic area. The restaurant in the hotel feels like a charming Mediteranean throwback. But the rest of the hotel is very sleek feeling, including the room and spa.

Location

This hotel is right in the middle of everything. Restaurants and shopping are all around. It is walking distance to the bus and train station. The location is excellent.

Staff

We had lots of questions and the staff addressed them all. We scheduled massages at the spa, we needed a taxi and the staff responded, and the staff gave us instructions to get to the beach on our own. They were extremely helfpul and friendly. They spent individual time with each guest that we saw who needed their help.

Cleanliness & Comfort

We had a junior suite at this hotel, and it was terrific. The hotel itself was very clean. We enjoyed the spa greatly, and it was also quite clean. The spa is really not to be missed, especially the Latin baths.

Praktik Èssens

Barcelona

We stayed in this hotel the final night of our journey. We loved it.

Authenticity & Character

The hotel has an old feel with a modern flair. It was perfect and understated elegance and charm.

Location

The hotel is located on a main street near a metro stop and tons of high end shopping, and near a Gaudi stop.

Staff

The staff at this hotel was extremely nice. They helped us with a dinner reservation, and were otherwise so welcoming and friendly.

Cleanliness & Comfort

Our room was very clean and comfortable. We had a small room, but it was perfect for our needs. The room faced a busy street, but with the doors closed you would never know Barcelona was bustling below.

Sonder Casa Luz

Barcelona

Casa Luz is a standard hotel in Europe, but the location is incredible. Our room was on a very busy street, but the room itself was perfectly quiet. The shower in the room was incredible. The room was very clean, and the beds very comfortable. The hotel has a beautiful rooftop restaurant to enjoy. The location made walking in Barcelona easy and enjoyable. The room had everything we needed for our 5-6 days in Barcelona. Highly recommended!

Authenticity & Character

The hotel brings all the character of European small hotels. It is charming and authentic, while also having all of the modern updates travelers enjoy.

Location

There is a metro stop across the street. The location is central to great restaurants and shopping.

Staff

The staff was welcoming, helpful, and friendly.

Cleanliness & Comfort

The hotel was definitely clean. Our beds and pillows were extremely comfortable.

Activity Reviews

Small Group Valencia Orientation Tour

Valencia

We actually had a private tour of 3 hours, because somehow our reservation for the small group tour did not get set. The 3 hour private tour was amazing, fun, and meaningful. We highly recommend!

Quality of Experience

Guides, Drivers and Staff

Laura was so knowledgeable and engaging! We had a great tour!

Transport

Gothic Quarter Walk & Churros

Barcelona

Our guide made this tour extremely enjoyable!

Quality of Experience

Guides, Drivers and Staff

Transport

The only thing we suggest here is for the tour operator or kimkim to let travelers know that the meeting point under the mural of the king and queen is a Picasso. We were looking for a more realistic mural of the king and queen, so we initially had trouble understanding the meeting point.

Coastal Hike, Kayaking & Swimming in Costa Brava

Barcelona

Quality of Experience

Guides, Drivers and Staff

Stepan was amazing!

Transport

Private Extended Visit to Sagrada Família

Barcelona

Gemma was an exceptional guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Short Prado Museum Visit

Madrid

Maria made a short visit to the museum extremely meaningful!

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Ávila & Segovia

Madrid

I had no idea what to expect, but this day was beyond what I could have imagined. This day was really fun, full of history, and really fulfilling.

Quality of Experience

Guides, Drivers and Staff

Martin was exceptional. He is a history professor at heart and has so much knowledge and insight to the area and the sites.

Transport

Albufera Natural Park Half-Day Sunset Trip

Valencia

This tour was really interesting. Albufera is a really important historical sight in the area, and it's beautiful. It's also an interesting natural park. The boat tour was a surprise and such a fun part of the evening. Highly recommended!

Quality of Experience

Guides, Drivers and Staff

Paulino was a great guide! So knowledgeable. He had to speak three languages on the journey, and he was amazing.

Transport

Our experience working with Patricia was AMAZING. Through just a couple conversations and a few emails, she constructed the itinerary and once we approved it, she made all the reservations and arrangements for us. This included hotel reservations, travel arrangements between locations, and tour guides for multiple excursions. Then, once we arrived in country, a local phone was provided by Patricia to be in touch during our trip with any questions or last minute changes. Trip highlights include:
- Wonderful guided tour of La Sagrada Familia and Park Guell
- Fun guided tour of Monserrat and two wineries with Marianna of Winenium
- Insanely picturesque room overlooking the cove of Llfranc in Costa Brava
- Incredible guided tour of San Sebastián that included a delicious pintxos tour

And, the award for best tour of the trip goes to Diego who picked us up in San Sebastián, showcased the Basque coastline and Basque history and culture through the course of the day. Included in our day was a stop at Ameztoi, a Txakoli winery with absolutely stunning views from the winery overlooking the ocean.

We were lucky to work with Luis to plan out 2 week, 7 city trip to Spain; including Barcelona, Sitges, Granada, Sevilla, Cordoba, Madrid and Toledo.
Luis recommended things we never would have known about, and the travel guides he prepared were SO HELPFUL.
We had two amazing tours in Granada, one of Albaizin and Sacre Monte with Marta, and one of the Alhambra and Generalife with Gabriella. These are a must, in our opinion.
In addition, we had an incredible electric bike tour of Madrid with Gloria, who customized the tour to our interests - AND an amazing electric bike tour of Toledo with Guillermo. Highly recommend both! Finally, we must mention the tapas in Malasana tour in Madrid. The neighborhood restaurants, food, wine and Nathan's company were all excellent!

We had a wonderful trip to Portugal and Spain! All our accommodations were great and centrally located! All of our tours were wonderful with great and knowledgeable guides! The only issue was our driver from Lisbon to Porto! He was a horrible driver and I know Bill Moody has addressed that with you and you are looking into it!
Overall a wonderful experience!

Hotel Reviews

BessaHotel Liberdade

Lisboa

Great hotel! Breakfast was amazing! Great location!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Sé Catedral Hotel Porto, Tapestry Collection By Hilton

Porto

Very nice hotel! Roomsca little small and hard to get hot water! Breakfast was amazing!!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

7 Islas Hotel

Madrid

Rooms were great! It was a little noisy due to bars on the street below open until we hours of the morning! Breakfast ok but often food was cold!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Gran Hotel Havana

Barcelona

Great location! Breakfast was delicious with much variety!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Tour of Barcelona & La Sagrada Familia

Barcelona

Laura was an amazing tour guide!

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon Roots, Food & Cultural Walk

Spain

Quality of Experience

Food

Get to Know Lisbon with a Local

Lisbon

Private Day Excursion: Sintra, Cascais & Estoril

Spain

Good day! Tour guide was good but did not have as much knowledge as we thought he would have!

Quality of Experience

Guides, Drivers and Staff

Transport

Private Transfer {{start_location}} to {{end_location}} via Coimbra

Spain

Terrible driver! Did not speak a word of English! Did not know where has going and did not take us to the correct area of Coimbra! Very scary drive for us!!!

Quality of Experience

Guides, Drivers and Staff

Transport

Privately Guided Visit of Porto

Porto

Quality of Experience

Transport

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Great day! Visited two remote wineries that were amazing!

Quality of Experience

Guides, Drivers and Staff

Transport

Tapas Culinary Experience

Madrid

We were given the wrong time to meet and missed the 1st part of the tour! We called and guide got us for the rest of the tour!!

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing time visiting Madrid, Seville, Granada and Toledo. In each location, we loved having the local guides who provided so much insight into the history and beauty of each place. Their love of their city translated into a wonderful experience. We loved discovering the history of each place and getting insight into the hidden gems. Kimkim also made sure we got to experience the "high adventure" activities to break up the sight-seeing. Biking in Granada in the Sierra Nevada mountains was beautiful and hiking the caminito del Rey was amazing. Our hotels in each place were so beautiful and perfectly located to walk to anywhere we wanted to go. The outside living space in our hotel in Madrid was a perfect place to begin and end each day. Overall, one of our favorite family vacations and the stress of planning it was nearly zero because everyone at Kimkim did such an amazing job. We WILL be using them again.

Private tour and guide to Versailles was 5-star experience/excellent. Lucien the guide was knowledgeable, friendly, and kept the tour moving at the right pace. It was great having a private car ride there, and front of the line tickets.

Toledo tour with Victor was also a 5-star guided visit/outstanding. Similar reasons: knowledgeable, friendly, maintained good pace.

We had two errors in the scheduling: Versailles was on the wrong day, and timing of Barcelona tour was wrong. We were late in both instances which we felt bad about.

The tour in Barcelona was okay. Our tour guide was friendly and knowledgeable however the driving tour was in a van and we couldn’t see anything that he was referencing. It would have been nice to have more guidance at Sagrada Familia than just downloading the app.

We appreciated the list of must see and do, as well as ideas for dining options. Hotels were good, we preferred the four star hotels in Spain.

Walking tour in Paris with Josquin was good, he was knowledgeable, kept a good pace and covered quite a bit of ground. Our walking tour with Amor in Madrid was disappointing. We walked a few blocks and the information was limited. We didn’t feel that tour was worth it and felt like we saw very little of Madrid.

Flamenco show was great as was the tapas food tour in Madrid.

We loved the high speed train but as an American, we didn’t know what we were doing and needed to ask for help to find the gate.

Finally, we appreciated the team’s responsiveness to all of our little questions along the way,

Hotel Reviews

Hôtel A la Villa des Artistes

Paris

Boutique feel, located walking distance from most sites, surrounded by cafes.

Authenticity & Character

This hotel didn’t feel like it was part of a chain, had a bit of its own personality which was nice

Location

Staff

Cleanliness & Comfort

Radisson Blu 1882 Hotel, Barcelona Sagrada Familia

Barcelona

Beautifully appointed hotel located walking distance from key sites.

Authenticity & Character

Hip vibe, larger rooms

Location

Walking distance to many attractions, fining

Staff

Cleanliness & Comfort

7 Islas Hotel

Madrid

We loved the location and modern design of this boutique hotel off one of the main streets in Madrid. The breakfast options were fantastic!

Authenticity & Character

Loved the hotel’s design, lots of plants, beautiful!

Location

Walking distance to many key sites, restaurants

Staff

Always ready to help, answer questions

Cleanliness & Comfort

Activity Reviews

Private Walking Tour of Paris

Paris

Enjoyed the pace, ground we covered, information, and stop at the bakery.

Quality of Experience

Guides, Drivers and Staff

Seine Cruise

Paris

Enjoyed seeing Paris from the river

Quality of Experience

Day Trip to Versailles

Paris

Lucien was by far the best guide we had. We were briefed on French history on the way. The private car and drive were nice. Our guide was able to move us about and miss the crowds.

Quality of Experience

Perfect day, relaxed, informative, enjoyable

Guides, Drivers and Staff

Knowledgeable guide

Transport

Clean nice private car ride

Private Tapas Experience in Madrid

Madrid

Great variety of Food and drink in a localized area, friendly guide, fun group. I was accommodated by every establishment as s pescatarian.

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Toledo

Spain

Victor was another one of our favorite guides. He was so knowledgeable and interesting. We saw all of the highlights accompanied with stories, history and context.

Quality of Experience

Victor

Guides, Drivers and Staff

Transport

Day Trip to Montserrat & Penedès Region Wine Tasting

Barcelona

I would actually give this tour 4.5 stars. The winery tour and Monserrat Abby were amazing places. The winery tour was comprehensive and wonderful. The Abby portion was less smooth. We had to decide whether we would stand in line and see the black Madonna and our guide had some trouble with the tickets. I would have liked to have walked to see the little church in the mountain but it wasn’t an option. We stopped for coffee before the winery and it felt a little forced and awkward. Finally, the driving was a little fast for me in the mountains with all the twists and turns. Our guide was knowledge about the Montserrat Abby was fine but not outstanding.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Visit of Barcelona

Barcelona

Our tour guide Matthieu was friendly and knowledgeable and the places we saw were great. It was difficult, however, to see anything from the van. I would have appreciated more information and preparation for Sangrada Familia and wished we had an actual guide rather than downloading an app, I would have also like to go to SF earlier to avoid the huge crowds.

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Night

Madrid

Splendid show! Appreciated hearing the artists talk at the end and explain the art of flamenco.

Quality of Experience

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Our guide Amor only took us around a few blocks and the pace was far too slow for us. Also, the focus of the information sharing was architecture, specifically the balconies, versus history and culture, Unfortunately, we didn’t feel we experienced Madrid fully.

Quality of Experience

Guides, Drivers and Staff

Overall, our trip to Spain was amazing! There were only a couple issues that we had. When we first got there the private transfer from the airport, Miguel, didn’t speak any English. He wasn’t able to drop us off right at our hotel in Madrid. We were just getting there, trying to get our bearings, jet lagged and carrying all our luggage. We walked around for at least 20-30 mins pulling our luggage up steeps hills to find the hotel. There were 2 Petit palace hotels and no one, even the cops on the street , spoke English so it was very frustrating. The same guy picked us up to take us back to the airport, and even though we were more acclimated to the area and I had him drop us the meeting location, we still spent 15 minutes looking for him. My recommendation would be if we are paying for a private transfer, have them be bilingual! I had the emergency numbers written down for Beatrice but neither of us could figure out how to make the phone call from our phone. We tried putting in 00 before the call, 1-00, etc. once we found someone that spoke English we were good.
Besides that everything else was amazing! Miguel our guide to Sagrada familia was perfect! He was even hobbling around on crutches because of a soccer injury but we walked around for 5 hours! Very knowledgeable and kept things interesting!
We also loved our cycling guide, Claudio! He was very accommodating for me and my back issues and knew exactly where to take us so me and my husband could climb as much as we wanted!
I would recommend Kimkim again!

Beatriz was awesome! She planned a wonderful trip in both Spain and Portugal and booked us the absolute best private tour guides for the cities that we visited. Really appreciated her working with us on the itinerary and our constantly changing timelines. We had a wonderful time we don’t forget!

We had such an amazing trip to Spain & France! Marina did an excellent job sending us several different trip plans to choose from with various hotel options / activities. A major bonus was the pre-arranged travel to and from the airport, (especially since we were unfamiliar with the airports). It made it that much easier and quicker at all our our stops. Highly recommend!!

Hotel Review

Hotel España Ramblas

Barcelona

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Tapas Walk in Barcelona

Barcelona

Quality of Experience

Guides, Drivers and Staff

Using KimKim as a planning and booking service was extremely convenient and very helpful. The suggested activities were not “touristy” and we implemented several of them into our itinerary. The ability to book hotels, transportation, and activities all through the same website was great. However, for two of the three activities we booked through KimKim we were given incorrect information on the meeting times. For a vineyard tour we were given a time an hour later and missed the shuttle because of it. Luckily we had baked in a free day to our trip and they vineyard tour company was nice enough to reschedule us for the next day. If we had not had that luxury though we would’ve just missed the tour. The second activity was a paddle boarding lesson and for that we were given the wrong day entirely. Again, the company was nice enough to accommodate us and give the lesson on the day we showed up. I would consider us lucky though because without flexibility in our days we would’ve missed two great activities with no way to make them up. Overall I would still recommend KimKim for planning and ideation but I would be weary to recommend booking activities through the site.

Hotel Reviews

Vincci Mercat

Valencia

This hotel was in a great location, center of the city, block away from the central market, and walking distance to countless restaurants and cafes. The hotel staff was incredibly nice and accommodating, the rooms was clean and beautiful with the biggest bed I’ve ever seen. Breakfast was high quality. All around a very great place to stay.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

EME Catedral Mercer

Sevilla

The hotel design is amazing. It feels less like a hotel and more like a local apartment building. there are several atriums and courtyards throughout the buildings providing unique views and experiences for each room. Our room was spacious and luxurious featuring a glass shower, a stand alone tub, a king sized bed, and two small balconies to overlook the busy street below. There is a pool and multiple bars on the roof that provide great views of the city and adjacent cathedral. The main bar is open to the public so you get a little local flare just by heading up to the roof of your hotel. My only complaint would be that the cathedral next door sets of several sets of large bells at once every morning around 9 am. So if you plan to sleep in, think again, but if you are an early riser then this shouldn’t be a problem.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Surfing/SUPing in Valencia

Valencia

This was a wonderful experience with a great instructor. It was a ton of fun and the Valencia’s beaches are just to die for. Warm water, beautiful sandy beach, and it wasn’t that crowded

Quality of Experience

Guides, Drivers and Staff

Transport

City of Arts & Sciences Architecture + Rooftop Wine & Tapas

Valencia

This was easily the best part of our trip. An awesome tour of once if the most impressive architectural displays I’ve ever seen. Then 10 courses of tapas and wine on the rooftop terrace of a 33-story tower overlooking the campus and city. The food was tremendous, the wine was excellent, and the strangers we shared the experience with felt like friends by the end of the night. Our guide was incredibly knowledgeable, friendly, professional, and she elevated the experience even more. It was amazing!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Vineyards, Wines & Tapas in Penedès

Barcelona

The activity itself was incredible, informative, and one the best experiences we had in Spain. Highly recommend. However we were given the wrong meeting time by kimkim which made us miss our shuttle. Luckily we had baked in an extra day and the tour company was kind enough to reschedule us for another day. Otherwise we would have missed it completely.

Quality of Experience

Guides, Drivers and Staff

Transport