Hotel Heliconia, Monteverde

On steep hill out of town, so taxis needed for transfers. Family room was large but had a huge bath in the bedroom itself and nowhere to sit indoors. Wildlife in the gardens a big compensation. Coatis and many birds.

This was our least favorite hotel - it seemed a bit dated and the breakfast buffet was just OK.
Bathrooms were large, but didn't have spaces to put anything.
Bedrooms were very generous in size. Situated on a very steep hill which made for good views of the sunsets.
Staff was very friendly and helpful.

Very beautiful place. Room with a beautiful view. Very spacious and clean. Good breakfast, nice staff. Negative: bathtub plunge didn’t work so it kept draining the water, no space in bathroom for personal hygiene items and poor lighting. But overall we would stay at this location again.

Stunning views, sunset was amazing seen from balcony;, saw some exotic birds, from the balcony and from the dinning room ; food was excellent

Great views, spacious and clean rooms and comfy beds. The hotel looks like a chalet built in dark wood. Good restaurants close by. Not an ideal hotel for people with reduced mobility as it quite steep to get anywhere around the complex.

New restaurant has great food and lovely decor. Our room was clean and comfortable but if you like to read at night, there is no table lamp. Coffee maker with coffee in room was nice and the coffee was good. Bathroom had good water pressure and hot water. Strange sewer smell in bathroom but maybe that was just in our room.

This hotel had very pretty and comfortable rooms and was located near enough to town to walk to town and walk to some great dinner places like Don Luis. The hill on which this hotel was located was a bit of a climb so I would not recommend walking up this hill during the heat of the day but it was quite comfortable in the evening.
The staff at this hotel was very friendly and accommodating. They assisted myself and my traveling companion by helping to get us the cash we had misplaced at a different location. They really went out of their way to assist us in this regard and we will be forever grateful. We also saw some unbelievable rainbows from the porch of this hotel adding to the overall beauty. The hotel was located near enough that even when we went to the cloud forest, it was not a far ride.
There is a spa at this hotel but we did not utilize it. The breakfast that was provided was not as spectacular as the other hotels in which we stayed.

This hotel had the best bed and room setup. The bed was so comfy and fluffy comforter made it so cozy. It was better than other more expensive property beds. There were upholstered chairs by the windows for reading or whatever which other properties didn't have either. We found a trail in back, and saw lots of birds and animals.

What a view! We stayed on the second floor, overlooking the valley and town. Spectacular sunsets. Mileydi was especially kind and helpful to us. Tasty lunch and dinners at the restaurant.

Great location at the top of a hill outside Santa Elena. Nice views of the valley. We stayed in 3 family garden rooms in the main lodge close to the restaurant. The rooms were large, comfortable and clean with a big bathroom and walk in shower. The restaurant was great for breakfast and dinner, not open for lunch.