Turismo Milodon

Lorena and Vanessa were very helpful from the beginning till the end of the trip. They were very responsive when we were on our trip. In general Lorena customise the trip with exactly all our needs and preferences!!! Totally recommend it using their services for a totally personalised and unforgettable trip!

We had a wonderful trip to Santiago , the coast and wine country thanks to the amazing welcoming and caring by Dominique and Eliseo. They were real, authentic and so helpful, prompt and communicative. Dominique also went out of her way to make sure we knew our pick up times, etc for other outings. They both helped me celebrate my birthday in a special lovely way. Dominique is so knowledgeable and Eliseo despite our language barrier was so fun and caring for us. We had a blast and great introduction to Chile thanks to them both.

The trip to Patagonia was also amazing. KimKim did take care of all the details. Some additional descriptions about tour time pick ups and drives would have been helpful but in the end we had a blast.

Activity Review

Boat Trip to Glacier Grey

Chile

This was a great cruise. I think it would have been helpful to have more of a description regarding the pick up time, the length of drive, and need for walk to the boat as felt somewhat surprised by the morning. The trip was fantastic though but could have had a better description of what to expect.

Quality of Experience

Beautiful!

Guides, Drivers and Staff

Driver on this leg was not that communicative and the van did not heat up so we were Freezing!

Transport

Van did not work well in terms of heating so a cold drive first thing in the morning was challenging.

Lorena helped us plan an amazing trip to Argentina to see penguins, a lifelong dream. Our guides Mery and Fabian were incredibly knowledgeable about the area and shared their love of the culture and natural history. We had a beautiful trip thanks to Kim Kim, thanks!

Hotel Review

Dazzler by Wyndham Puerto Madryn

Puerto Madryn

Really beautiful hotel, friendly bilingual staff and a nice rooftop rest area that was perfect for resting after our day trips. Easy walk to downtown Puerto Madryn.

Authenticity & Character

Location

Central location, great water views

Staff

Very friendly

Cleanliness & Comfort

Rooms were clean and service was really good.

Activity Review

Visit to a Penguin Colony by land - Punta Tombo

Puerto Madryn

Quality of Experience

We were able to spend a good part of the day at Punta Tombo and were not rushed

Food

We really appreciated the packed lunches for the long journey.

Guides, Drivers and Staff

Mery and Fabian were so well versed in the history, culture and wildlife of Patagonia. Their clear love of their home was evident and made us appreciate the experience even more.

Transport

We had a slight communication error at the airport, but everyone jumped in and got us to our hotel with a small seat, but every day we were picked up on time and had a great relaxed experience, which is what we wanted. We had some great conversations en route to our destinations, and time seems to go quickly.

Chile is an outstanding country and destination. It certainly offers more than you could ever imagine with every landscape possible - one more stunning than the next. And, most importantly, the Chilean people could not have been nicer - from hotel staff to restaurant staff to ordinary people on the street.

We had the best time in Chile, and it is all thanks to Lorena!
Lorena was very responsive from the start until we were back home safely. It was a pleasure dealing with her and the rest of the team. She managed to stay within our budget and meet our needs. The hotels and activities that she picked were perfect and exactly what we would have chosen if we arranged our visit to Chile ourselves. Everything worked out perfectly according to the itinerary and the transport was well organised (from the airport pick-up to our rental car).
Here are some of the highlights of our trip:
1) Santiago:
- We stayed in the DoubleTree by Hilton Vitacura Hotel and we had an amazing stay. We loved the location as it was safe, close to a metro station and a large shopping mall.
- The Santiago day-tour was fantastic. Our guide, Hernan, was very friendly and knowledgeable.
- We had a private dinner with Gloria and Leo in their apartment. The food was delicious. This was a true Chilean experience.
- We had a wine tasting at Casas del Bosque in the Casablanca valley. Highly recommended.
2) Puerto Natales / Torres del Paine:
- We flew to Punta Arenas and took a bus to Puerto Natales. I would suggest a direct flight to Puerto Natales if possible.
- We stayed at Hotel Costaustralis. This hotel is well located and is close to all restaurants and shops and is on the waterfront.
- We had the most amazing time in Torres del Paine. The full-day tour of the park is a must. Our guide, Jhon from Patagonia Planet, was the best. He is very talkative and knowledgeable (and he takes the best photos without you even asking).
- I would also highly recommend doing a hike in the park. We were lucky to see a puma on our hike. Juan Pablo, our guide, was amazing!
3) Colchagua winelands
- We stayed at Hotel Vina la Playa. Amazing facilities, peaceful environment and friendly staff. Highly recommended.
- Lorena booked wine tours and tastings for us at Viu Manent and Montes vineyards. What an experience! I would also highly recommend eating lunch at the restaurant at Montes, Feugos de Apalta.

Gracias Lorena for organising this memorable trip for us! We had the most amazing time.

Hotel Reviews

DoubleTree by Hilton Hotel Santiago - Vitacura

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Holiday Inn Santiago - Airport Terminal

Santiago

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Viña La Playa

Santa Cruz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Valparaíso & Wine Tour

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Private Dinner

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Colchagua Valley Vineyards Tour

Chile

Quality of Experience

Hike from Sarmiento Lake to Amarga Lagoon

Chile

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Such an amazing trip! Lorena did an excellent job planning this trip for me. She ensured I made it to all of the cities that I had on my list and set up all the hotels and transportation to make this adventure possible. Valentina assisted me while I was in Chile. She kept everything running smoothly. If I ever had a question, she would respond promptly, and I had a lot of questions! I'm so thankful for her assistance when I got confused. Some of the stand out tours on this trip were: the Full Day Tour of Torres del Paine from Patagonia Planet, Rafting on the Petrohue River with Ko'Kayak, all of my tours on Rapa Nui with Nico from Maururu Travel, exploring the Atacama Salt Flats and Lagoons with Hugo, and finally the trip to the Tatio Geysers with the greatest tour guide of them all, Anita from Tourismo Chile Tours!

Hotel Reviews

Hotel Boutique La Yegua Loca

Punta Arenas

This hotel is very special. Each and every room is unique and beautiful. The food at the restaurant was exquisite.

Authenticity & Character

Every room is special! The restaurant was amazing and the views were spectacular.

Location

It's on a bit of a hill which could be a challenge to get to, but the views are astounding!

Staff

Cleanliness & Comfort

Hotel Taura'a

Hanga Roa

Edith is an amazing host! The location of this hotel is perfect, right off the main road and a short walk to everything. Simply a perfect place to stay on Rapa Nui.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Casa de Don Tomás

San Pedro de Atacama

The rooms were very nice here. They have a water fountain for easy water bottle refills.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Costaustralis

Puerto Natales

This hotel is right on the water with amazing views. The rooms are comfortable and the staff is attentive. The restaurant and bar are quite nice. It is easy to walk anywhere in town from this hotel.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Bellavista

Puerto Varas

This hotel and restaurant are in a great location, just down from the main square and right on the waterfront. The rooms are slightly dated but don't let that deter you.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Tour of Torres del Paine National Park & Surroundings

Patagonia

This is an amazing tour, you really get a chance to see all that Torres del Paine National Park has to offer. Hopefully the weather will be as nice for you as it was for us. The tour company did a great job of finding places for us to stop, stretch our legs, and take some wonderful photos.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Puritama Canyon Trek

San Pedro de Atacama

This trek was so much fun! It was special to go hiking in a place that is a favorite for the locals too.

Quality of Experience

Guides, Drivers and Staff

Transport

The van was a bit dated

Stargazing Tour

San Pedro de Atacama

This tour is so informative! You will get a chance to use one or more telescopes to see some incredible celestial bodies.

Quality of Experience

Guides, Drivers and Staff

Tour of Tatio Geysers

San Pedro de Atacama

This might have been my favorite tour of them all. Part of this was because we had Anita as our guide. She was amazing and wonderful. She knew everything about San Pedro, the Atacama, geysers, and the wildlife. She really made this trip extra memorable.

Quality of Experience

Food

Guides, Drivers and Staff

Anita was so amazing, I can't give her enough credit for being my favorite tour guide on this trip.

Transport

Explore the Atacama Salt Flats & Lagoons

San Pedro de Atacama

We had a fun day on this tour led by Hugo. It starts early but this means you get the chance to see so much! I loved beginning the tour with breakfast in the town square of Toconao. We even got a surprise stop at the Tropic of Capricorn!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Biking Tour of Puerto Natales

Puerto Natales

I would recommend doing this tour early in your stay in Puerto Natales. It gives a great sense of the town and helps to understand a bit about where you are staying. The guide takes you everywhere in town so you have a sense of where you'd like to visit again during your visit.

Easter Island Highlights Tour

Easter Island

Absolutely do this tour! You get a chance to visit so many historic places and get great explanations along the way. Rapa Nui is truly a special place. To finish the tour you will stop off at a beach and have a chance to go swimming with Moai directly on the shore. How cool is that?!

Guides, Drivers and Staff

Valley of the Moon Tour

San Pedro de Atacama

The Valley of the Moon is beautiful. It was nice to do a bit of hiking and it's good to plan this trip early in your stay in San Pedro. This is because the tour doesn't go to such a high elevation so you can work on acclimatizing to the altitude. Finishing the day watching the sunset over the Atacama is spectacular!

Quality of Experience

Guides, Drivers and Staff

Transport

Hike in Torres del Paine National Park

Patagonia

This was an amazing hike. I didn't have the stamina to complete the whole thing but the views that I did see were spectacular! I will come back one day so that I can get to the lagoon at Base Torres.

Quality of Experience

Guides, Drivers and Staff

Transport

Rafting on the Petrohué River

Chile

This was so much fun! Our guides were amazing and had our group smiling the whole time. This rafting trip is not too far from Puerto Varas. I would definitely go on another tour with Ko'Kayak!

Morning Tour to Orongo

Easter Island

This was a fun tour. It is easy to do before flying out in the afternoon, one last taste of Rapa Nui before departure.

Guides, Drivers and Staff

City Tour in Puerto Montt & Puerto Varas

Puerto Varas

This tour was ok. It seemed somewhat rushed though and more of just a drive to the airport with a few explanations along the way. The stop at the market in Puerto Montt was very nice though!

Quality of Experience

Guides, Drivers and Staff

Transport

Overall, great experience. In hindsight, would have planned the trip for Patagonia first and then Santiago toward the end to break up the extensive traveling from Puerto Natales --> Punta Arenas --> Santiago --> Atlanta --> Knoxville. The international flight is our fault because it was cheaper to purchase a connecting flight. Additionally, the city tour of Santiago was good, but our tour guide did not give as great of a history lesson of Santiago as she could have in comparison to our other tour guides who were excellent. Our favorite hotel was Bidasoa. Liked that all of our transfers were pre-booked for us. Saved us a lot of time and made the traveling seamless.

Activity Reviews

Hike in Torres del Paine National Park

Chile

Santiago City Tour - Private

Santiago

History lesson wasn't great. Very repetitive. Somewhat slow. Felt we didn't see as much as we could have.

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Penguin Colony on Magdalena Island

Chile

Valparaíso & Wine Tour

Santiago

great agenda and tours and experience.

Perito Moreno Glacier Mini-trekking And Hike to the Base of Paine Massif were really amazing. Guide Mauricio Carrasco was fantastic: Knowledgeable, helpful/care, Definitely one of the best at tour guide ever had. Everyone was very impressed and pleased.

Our guide in Valparaiso Chile, Lautaro, was very informed and helpful. We asked him to take us to an empanada place and the waiters and empanadas were the best. He and our guide in Santiago, Hernan, his father, gave us such valuable educated and experienced information besides the sites we visited. They so enriched our experience and knowledge of Chilean culture and history.
Our guide for the mountain trek, Sebastian, also enriched our experience and knowledge of the nature and eco system. His training as an eco tourist guide really gave us a depth of knowledge and appreciation. He was also very helpful with managing our group trek with our physical abilities. We appreciated his love and care with the delicious sandwich bag, which he made and the lovely little picnic at the end with native fruits. and wine to celebrate.

Hotel Reviews

Hotel Boutique Acontraluz

Valparaíso

Stunningly beautiful location and rooms, delicious breakfast and very helpful and friendly staff.

Authenticity & Character

beautiful old building and architecture

Location

In artistic neighborhood, close to art murals, restaurants, shops. Stunning View of Valparaiso from rooms.

Staff

very friendly, helpful

Cleanliness & Comfort

very clean and comforatable

Hotel Director Vitacura

Santiago, Vitacura, Región Metropolitana

Authenticity & Character

This was a new area as opposed to old Santiago. However, the restaurant was superb .

Location

We wished to be close to old Santiago, but realize it was probably a safer location and close to shops and parks.

Staff

Once the staff warmed up, they were very friendly and helpful. We enjoyed interacting with the waiters and a desk person.

Cleanliness & Comfort

Activity Reviews

Transfer from San Antonio Dock to Valparaíso

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

San José Volcano & Andes Mountains

Santiago

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport