Marcela Huidobro

Comfortable rooms with a great view. Really great service and fantastic breakfasts. Their meals were truly outstanding - we hadn't expected to stay at the hotel for dinner but the food was so good that we ate 3 dinners there. The only downside is being a bit far for walk to town but Uber was easy and available as needed.

Very comfortable hotel with a helpful and friendly staff. The only reason not to have a 5 star rating is that we were on the lower level with a patio (lovely) but it was darker as it was fairly rainy while we were there. Very good breakfasts. Great location for walking around town.

Adaptable and energetic guide for hiking Great guide from La Comarca who was able to adapt to multiple changes to planned hiking and biking trips. Juan Manuel picked us up and took us to a great breakfast place after our early morning flight from Santiago. It was pouring when we arrived and the road to the Alerce Andino national park where we were going to hike was blocked by mudslides from the rain. We went to plan b which was hiking near the Petrohue cascades (good to see) and then plan c which was going up the Mount Osorno Volcano where we had our lunch. We were at the TeSki chalet. Great food and snacks. Juan Manuel is extremely knowledgeable and fun to talk with. Highly recommend for adaptability, tremendous local knowledge and great personality. We were disappointed that due to weather and a sprained ankle we couldn’t do a planned bike tour with him.

Fantastic fjord kayaking trip Our travel agent arranged a full day kayak trip on the Reloncavi Fjord from Puerto Varas Our guide, Paz was outstanding. She has a passion for the region and outdoor education and knew a ton about plant and animal life. Her English was very good and she just radiated positive energy and enthusiasm. The truck was comfortable for the ride (1.5? Hours) and we wore full wetsuits and this was our first time in a double kayak with a rudder. The fjord and surrounding towns were lovely. We had perfect weather for pics, saw seals and birds and turquoise water. One of the highlights was our guide Paz who was very passionate about the area, the people and the natural surroundings. Highly recommend. We had lunch at a Chilean family’s home and got to tour their small farm. Really fresh food (lamb stew, greens and bread) before continuing our trip. This was a friend of Paz and seeing the relationships between Paz and the people whose home we visited and ate in was lovely! A bonus was our driver then took us up the Osorno volcano as the previous days had heavy rain so we couldn’t see anything. What a truly gorgeous location!

Excellent trip. We were on a tour run by W-Circuit. Bus driver was speedy but safe We were picked up at 6:30 am and the bus was comfortable. Trekking poles were provided which helped a lot (we had never used before). The first trip we went on 3 roughly 2 hour hikes to the cave paintings, the waterfalls near Las Cuernas, and the Mirador Condor. We hike a lot and enjoyed these. Great start to our stay in Puerto Natales. These hikes were moderate but challenging in terms of vertical gain and strong winds (at one point we were bent over nearly double at the Condor hike!). Our guide Alex was knowledgeable and funny and very good pointing out plants and animals. A herd of guanacos came out right by us and we all got stellar pics. Beautiful intro to the park which truly has stunning scenery at every turn.

Excellent trip. We were on a tour run by W-Circuit. Bus driver was speedy but safe and we did two tours with the same company two days apart. We were picked up at 6:30 am and the bus was comfortable. Trekking poles were provided which helped a lot (we had never used before). After that we did the Base Torres Hike but with a different guide named Pablo. Great hike but long (6 hours minimum) and very crowded at times. The hard thing is that people hike at vastly different rates. Our guide had us go ahead and wait in places (great system). We saw tons of birds and even a puma at the end! Again, breathtaking scenery and rewarding. Some people may not be prepared for the steepness of this hike and be unable to finish as were several folks on our tour. Acclimate a bit, have good boots, and be used to hiking—this is 22km (13.7miles) RT!

This was AMAZING! Our second trip with Jorge was rock climbing. We have only done indoor climbing gyms before and this was awesome. This was our first ever outdoor climbing experience. We did 4 routes. Very well explained, safety conscious and exciting and Jorge involved us in everything- belaying etc. Tea mid-route was very neat! We were visited multiple times by condors checking out what we were doing. Our kids were amazed by our pics (one climbs and he was impressed). The rock formations were cool to see and climb on - we learned a lot and this definitely pushed our comfort boundaries which is what we wanted.

We did two trips with Jorge. He is probably the best guide we have ever had—extremely knowledgeable on local wildlife, culture etc, speaks really excellent English and very personable. We did a kayak trip on the Eberhard Fjord on a fairly windy day. First time in dry suits! Mid trip we stopped for a 1km walk with spectacular views of the mountains, lakes and fjords. We finished with a lovely meal of wonderful homemade foods in a Chilean home.

This was a cool thing to do for our last night in Santiago. We were picked up by our host and his friend Felipe who was our guide for the night. Gloria was the cooking whiz and Leo managed the wine and music. We drove into the city center and to Leo and Gloria's home where we had a 4 course dinner and wine tasting with Chilean music. The food was excellent and teh conversation was even better. They are warm and gracious hosts and very welcoming. Felipe did a great job explaining and translating as needed (we enjoyed practicing our Spanish) and we talked about all kinds of subjects. Highly recommend for people willing to branch out and try something new!

Loved the hotel between our adventures. Great food and all of the staff were fun and helpful.

Nice facility in a picture-perfect location, but cold water in a shower without doors to hold the water back was not fun at the end of a long day.