Kimkim Trip Reviews

4.8
Based on 14,326 ratings
Read 14,326 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Trip to Italy review.
Italy | Sep 16 - Sep 26, 2024

S
Steve S.
Chicago, IL | Reviewed on Sep 30, 2024
Evening bicycle tour of Rome was incredible. The trip was very well planned and organized. The drivers that were scheduled were always courteous and and on time. Giulia is extremely knowledgeable and responsive.

Our hotel accommodations were good for the most part. We loved the hotel in Rome and the villa in Tuscany was more than acceptable. The Cinque Terre hotel location was excellent, especially the view we had from our room. I would have enjoyed a 4 star facility but believe...
Read more

Evening bicycle tour of Rome was incredible. The trip was very well planned and organized. The drivers that were scheduled were always courteous and and on time. Giulia is extremely knowledgeable and responsive.

Our hotel accommodations were good for the most part. We loved the hotel in Rome and the villa in Tuscany was more than acceptable. The Cinque Terre hotel location was excellent, especially the view we had from our room. I would have enjoyed a 4 star facility but believe one was not avalable.

Overall, Giulia and Kimkim did an outstanding job. We will not only use them again but will recommend them to friends.

Activity Reviews
Guided Visit to the Colosseum & Roman Forum
Guided Visit to the Colosseum & Roman Forum
Rome

Heavy rain hindered our tour but that wasn't the fault of the guide.

Quality of Experience
Guides, Drivers and Staff
Transport
Vatican & Sistine Chapel Tour
Vatican & Sistine Chapel Tour
Rome

Very crowded and the "front of the line pass" didn't appear to do much good. Sistine Chapple was so crowded you could hardly move.

Quality of Experience
Guides, Drivers and Staff
Transport
Rome: E-Bike Evening Tour with Italian Dinner
Rome: E-Bike Evening Tour with Italian Dinner
Rome

The view of Rome in the evening provides a different perspective of the historic sites. It was absolutely beautiful and our guide was not only knowledgeable, but extremely friendly and courteous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giulia Bonati
Giulia
Giulia Bonati
Local specialist in Padova, Italy | Replied on Oct 07, 2024

Dear Steve,
thank you so much for this wonderful review!
It was my pleasure to work with you on the crafting of your perfect trip!
Despite the 4-star hotel in Cinque Terre was not available in your travel dates, I am thrilled to know that your trip was amazing !
I will be looking forward to welcome you again (or your friends) in my beautiful Italy,
until then, I wish you all the best!
Giulia

We recently did an amazing two week vacation ...
Italy | Aug 28 - Sep 10, 2024

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Rebecca S.
Ashburn, VA | Reviewed on Sep 30, 2024
We recently did an amazing two week vacation in Italy. To say Andrea did a wonderful job is an understatement-every last detail was covered and the most stress free experience. Every driver, tour guide, experience was top notch! We recommend Kim Kim and Andrea to everyone we tell about our trip to. Thank you for the trip of a life time, we will certainly be using Kim Kim for all of our future trips. If you are hesitating about using a travel agency, have reservations because of not hearing... Read more

We recently did an amazing two week vacation in Italy. To say Andrea did a wonderful job is an understatement-every last detail was covered and the most stress free experience. Every driver, tour guide, experience was top notch! We recommend Kim Kim and Andrea to everyone we tell about our trip to. Thank you for the trip of a life time, we will certainly be using Kim Kim for all of our future trips. If you are hesitating about using a travel agency, have reservations because of not hearing about Kim Kim, or are skeptical, I assure you please give them a try-you will not be disappointed!!

Hotel Reviews
Castello La Leccia
Castellina in Chianti

Wonderful relaxing grounds. Best massages we have ever experienced. Truly an amazing piece of Tuscany.

Authenticity & Character
Rooms were gorgeous and grounds were something out of a book!
Location
Scenic views
Staff
Massage was fantastic at spa-probably the best we’ve had!
Cleanliness & Comfort
Spacious rooms, lots of natural light
Hotel Santa Maria Novella
Florence

Wonderful location, very authentic hotel. Beautiful!

Authenticity & Character
Location
Very central located and easy to get to shops, food, etc
Staff
Cleanliness & Comfort
Hotel Palazzo Murat Positano
Positano
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palazzo Veneziano Venice
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antico Albergo del Sole al Pantheon
Rome
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hidden Venice and cicchetti experience
Hidden Venice and cicchetti experience
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Exclusive Murano & Burano islands visit (private service)
Exclusive Murano & Burano islands visit (private service)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
The Jewels of Venice (St. Mark & Doge Palace)
The Jewels of Venice (St. Mark & Doge Palace)
Venice
Quality of Experience
Guides, Drivers and Staff
Transport
Accademia Gallery - skip the line entrance
Accademia Gallery - skip the line entrance
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Florence private guided walk including Accademia Gallery
Florence private guided walk including Accademia Gallery
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting with light lunch and winery visit
Wine tasting with light lunch and winery visit
Italy
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum & Roman Forum skip the line ticket
Colosseum & Roman Forum skip the line ticket
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museum and Sistine Chapel skip the line ticket
Vatican Museum and Sistine Chapel skip the line ticket
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Vatican Museums and Sistine Chapel - private guide
Vatican Museums and Sistine Chapel - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Sep 30, 2024

Hi Rebecca, thanks so much for your wonderful words. This review is a great reward for us and we'll be happy to assist you with your future trips.

Nikola was the best and we all highly recommend him!
Croatia | Sep 21 - Sep 28, 2024

Denise
Denise J.
Chicago, IL | Reviewed on Sep 30, 2024
Nikola came up with an amazing trip for my husband and I and our friends. We never worried about anything - it was all taken care of and Nikola was quick to respond with any questions we had. Our hotel accommodations were incredible and even more luxurious than I expected. He set up unique tours for us-the culinary experience in the Konavle region of Croatia (near Dubrovnik)being one of the most memorable. I would highly recommend Kimkim for your next vacation. Read more

Nikola came up with an amazing trip for my husband and I and our friends. We never worried about anything - it was all taken care of and Nikola was quick to respond with any questions we had. Our hotel accommodations were incredible and even more luxurious than I expected. He set up unique tours for us-the culinary experience in the Konavle region of Croatia (near Dubrovnik)being one of the most memorable. I would highly recommend Kimkim for your next vacation.

Hotel Review
Balatura Split Luxury Rooms
Split

Lovely little gem..with the most wonderful, accommodating staff. They made our stay very pleasurable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 11, 2024
Hi Denise, Thank you for your kind words and for taking the time to write us such a lovely review! We always try our best to accommodate our traveler's wishes and make this trip as memorable as possible! I’m happy to hear that all of you were happy with the accommodation and tours! We are very fortunate to have amazing local guides who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to all of them! It’s such a... Read more

Hi Denise,

Thank you for your kind words and for taking the time to write us such a lovely review!

We always try our best to accommodate our traveler's wishes and make this trip as memorable as possible! I’m happy to hear that all of you were happy with the accommodation and tours! We are very fortunate to have amazing local guides who share our vision of what kind of experiences we want to provide for our travelers, and I’ll be sure to pass on your comments to all of them!

It’s such a privilege to be able to introduce people to my home country and I do hope you will visit Croatia again.

It was great working with you and Tammie on this trip and I wish you both nothing but the best,
Nikola

Wonderful trip through Indonesia!
Indonesia | Aug 31 - Sep 15, 2024

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SANDRA V.
Angola | Reviewed on Sep 30, 2024
We had a wonderful trip through Indonesia recommended by Marc. I found Kimkim with an AI tool, and I started by finding which destination was better in September. Indonesia was the choice and after that Marc was extremely helpful through our planning process, defining a fabulous itinerary for the 16 days in Indonesia, with adventure, culture and leisure. It was very difficult to choose where to go because Indonesia has around 17 000 islands, but Marc made it easy, trying to show us the... Read more

We had a wonderful trip through Indonesia recommended by Marc. I found Kimkim with an AI tool, and I started by finding which destination was better in September. Indonesia was the choice and after that Marc was extremely helpful through our planning process, defining a fabulous itinerary for the 16 days in Indonesia, with adventure, culture and leisure. It was very difficult to choose where to go because Indonesia has around 17 000 islands, but Marc made it easy, trying to show us the advantages of each place. At the end it was amazing! We started our journey in Sumatra to see the orangutans. Then we went to Yogyakarta to go to the temples (Borobudur and Prambanan), after that we went by train to Surabaya (East Java) and then we had 3 days at the volcanoes (Mount Bromo and Mount Ijen) which was unforgettable! After that we went by ferry to Bali (Pemuteran, Ubud and Nusa Dua) and we finished with a cruise to see the Komodo dragons.
Marc made us a wonderful trip, and everything was booked and on time! All accommodations were amazing, specially Plataran in Mount Bromo, Menjangan Dynasty Resort in Pemuteran and Tejaprana Resort in Ubud and the food in Ijen Resort and Villas was incredible. All of our tour guides, representatives, and drivers gave us very good service and made us feel comfortable. Our only regret was not having more opportunities to dive, as we only got to do it in Pemuteran and the underwater is amazing to explore. The entire journey was incredible!

Local specialist: Marc Urban
Marc
Marc Urban
Local specialist in Bali | Replied on Oct 01, 2024
Hi Sandra and Pedro, Thank you for your thoughtful review! It was an absolute pleasure assisting you in crafting such a memorable journey through Indonesia. I'm delighted to know the itinerary perfectly matched your love for adventure, culture, and relaxation, and that you enjoyed the beautiful destinations, accommodations, and service from our guides and drivers. I'll keep your feedback on diving in mind, and if you decide to return, we can plan a trip centered around that passion!... Read more

Hi Sandra and Pedro,

Thank you for your thoughtful review! It was an absolute pleasure assisting you in crafting such a memorable journey through Indonesia. I'm delighted to know the itinerary perfectly matched your love for adventure, culture, and relaxation, and that you enjoyed the beautiful destinations, accommodations, and service from our guides and drivers.

I'll keep your feedback on diving in mind, and if you decide to return, we can plan a trip centered around that passion! Wishing you many more incredible adventures, and I hope to welcome you back to Indonesia soon.

Warm regards,
Marc

Fabulous week in Ireland
Ireland | Sep 21 - Sep 29, 2024

colleen
colleen N.
Columbia, SC | Reviewed on Sep 30, 2024
We loved all the hotels where we stayed and the small group guides were excellent
Overall it was a wonderful vacation
We were able to do a lot and see a great variety of what Ireland has to offer
Read more

We loved all the hotels where we stayed and the small group guides were excellent
Overall it was a wonderful vacation
We were able to do a lot and see a great variety of what Ireland has to offer

Hotel Reviews
The Victoria Hotel
Killarney

Excellent choice for a lovely stay in Killarney The service was exceptional ( Maura at the front desk) the accommodations were cozy and high quality. Wonderful location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cliff House Hotel
Ardmore

Wow! Destination hotel with beautiful views and top notch staff and luxury accommodations. Enjoyed the beautiful cliff walk on our stay Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Claire Monfray
Claire
Claire Monfray
Local specialist in Lyon | Replied on Oct 03, 2024

Hi Colleen! 😊

Thank you so much for your amazing 5-star review! I’m absolutely thrilled (but not surprised 😉) that you and your group loved The Victoria Hotel and the Cliff House Hotel. It was such a pleasure working with you all, and I’m truly grateful for the trust you placed in us to plan your trip.

I look forward to helping with your future adventures in Europe—don’t hesitate to reach out whenever you’re ready! 🌍✨

Warmest regards,
Claire & the Team of High Point Holidays

Athens was amazing and we had a very knowledg...
Greece | Sep 21 - Sep 29, 2024

O
Oliver C.
Princeton, NJ | Reviewed on Sep 30, 2024

Athens was amazing and we had a very knowledgeable tour guide. Mykonos was actually less “party atmosphere” than I expected. I don’t know if it was because it was during the week or because it was after the summer. Paros was a little disappointing as there was not much to see or do there. Santorini was great, especially the Sunset Oia cruise. The dinner they cooked was delicious. And Natasha was an excellent photographer as well!

Local specialist: Irene Lappa

Kudos! To all the team members of Columbus Gu...
Guatemala | Sep 21 - Sep 27, 2024

Katrina
Katrina C.
San Jose, CA | Reviewed on Sep 29, 2024
Kudos! To all the team members of Columbus Guatemala travel! They are always there from the beginning of our journey til the end it was perfect! I will recommend this travel agency to al travellers they are very reliable, and trustful. All the team effort they did makes you feel comfortable in every way of the journey. They will create our journey memorable! I would like to thank all the team members from the drivers, tour guides and especially the group of the Columbus Guatemala... Read more

Kudos! To all the team members of Columbus Guatemala travel! They are always there from the beginning of our journey til the end it was perfect! I will recommend this travel agency to al travellers they are very reliable, and trustful. All the team effort they did makes you feel comfortable in every way of the journey. They will create our journey memorable! I would like to thank all the team members from the drivers, tour guides and especially the group of the Columbus Guatemala travel. I really wanted to give you all 10 stars!!! Till we meet again , Muchos Gracia’s!!!

Hotel Reviews
Maya Internacional
Flores
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Utzjay Hotel
Panajachel
Location
Staff
Cleanliness & Comfort
Naif Boutique Hotel
Antigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Recreo
Lanquin
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Welcome to Guatemala
Welcome to Guatemala
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from San Ignacio to Tikal National Park
Transfer from San Ignacio to Tikal National Park
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Semuc Champey
Semuc Champey
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Pacaya Volcano visit
Pacaya Volcano visit
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Thank you
Thank you
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Tikal Maya Ruin
Tikal Maya Ruin
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Villages Around Lake Atitlán by Boat
Villages Around Lake Atitlán by Boat
Guatemala
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Catherina Tittaferrante
Catherina
Catherina Tittaferrante
Local specialist in Antigua Guatemala | Replied on Nov 09, 2024

My lovely Katrina!
So greatful for your family and friendship, it was extraordinary to share with you the entire time, we enjoyed a little more to celebrate your life and conmemorate your energies.

Our hope is to see you soon and that you keep on the beautiful heart you have, discovering and adventuring.
Our community means everything to us and you and your parents will always have a guatemalan family waiting to hug you.

Our visit to Ireland went off without a hitch. Car rental is tricky, meaning the insurance is very one sided even using my credit card’s insurance feature.
Ireland | Sep 17 - Sep 24, 2024

K
Ken T.
Chicago, IL | Reviewed on Sep 29, 2024
Hi Kimkim, I received your text and my apologies for not being as punctual as I should have been but we were having too much of a good time. The itinerary your team put together was perfect for seeing County Mayo. We met some of my wife’s relation that live in Mayo. We also saw the family homestead which was just as my wife’s grandfather always said, you could sit on the front porch and gaze out at Clew Bay. We had no idea that Mayo was so large, the counties in Ireland are much... Read more

Hi Kimkim, I received your text and my apologies for not being as punctual as I should have been but we were having too much of a good time. The itinerary your team put together was perfect for seeing County Mayo. We met some of my wife’s relation that live in Mayo. We also saw the family homestead which was just as my wife’s grandfather always said, you could sit on the front porch and gaze out at Clew Bay.

We had no idea that Mayo was so large, the counties in Ireland are much bigger than in Ohio. As Dean assured us, driving was no problem but getting used to the narrow roads was a bit of a challenge. The Hertz car we rented was the perfect size. We went to several beautiful beaches (Silver Strand in the Lost Valley, Keem and Keel beaches.). Croagh Patrick proved too much of a challenge but we did walk part of it. Gorgeous views!

Clew Bay Hotel was great but it was unseasonably hot, no air conditioning or fans in the room which may have helped. Westport was a fun city and Westport House was very interesting. We didn’t make Clare Island because of illness (a bad head cold.) Achill Island is beautiful, Stella Maris was good. We had dinner at Brevie which was exceptional. We went to the Deserted Village, interesting. Went to Ceide Fields, again beautiful views and very interesting. Down Patrick was closed for road repairs. Ballina was also a nice city, Ballina Manor Hotel was good. They gave us a fan for our room which helped with the unseasonable hotter weather.

Our kudos to Dean Garrison, he planned a wonderful trip for us.

Overall a very enjoyable experience.

Ken & Chris Tabellion

Local specialist: Dean Garrison
Dean
Dean Garrison
Local specialist in Ireland | Replied on Oct 03, 2024

Hi Ken and Chris

Thank you for taking the time to write a wonderful review on your trip.

We are delighted that you had a great time and that everything went perfectly for you.

Everyone within the company hopes to welcome you back to Ireland in the future.

All the best.

Dean

Out of Laura, Queensland we arranged a 3 nigh...
Australia | Jul 25 - Sep 27, 2024

Sara
Sara W.
Boise, ID | Reviewed on Sep 29, 2024
Out of Laura, Queensland we arranged a 3 night bush camp rock art excursion with Jarramali Rock Art Tours & the owner Johnny. An aboriginal young man who shares his culture & some cave paintings with those interested in learning. Marty & I visited Carnarvon National Park & stayed at their Wilderness Lodge. Carnarvon Gorge is a steep, narrow gorge in a wet, dense forest. Fantastic hiking there. We also enjoyed visiting the Blue Mts., Mt.Grenfell Historic Site, out of Cobar, Gundabooka... Read more

Out of Laura, Queensland we arranged a 3 night bush camp rock art excursion with Jarramali Rock Art Tours & the owner Johnny. An aboriginal young man who shares his culture & some cave paintings with those interested in learning. Marty & I visited Carnarvon National Park & stayed at their Wilderness Lodge. Carnarvon Gorge is a steep, narrow gorge in a wet, dense forest. Fantastic hiking there. We also enjoyed visiting the Blue Mts., Mt.Grenfell Historic Site, out of Cobar, Gundabooka N.P., Mutawintji Cultural Tour out of Broken Hill, Grampians NP our of Murray Bridge, Cape Range NP out of Exmouth, a Turtle Ecotour in a glass bottom boat to see Green turtles, rays, coral reef, out of Coral Bay. Out of Denham we did a 4X4 tour to Francois Peron NP, & in Kalbarri we did several hikes in Kalbarri NP. Wonderful red rock gorge with the Murchison River running through it. The Kings Park & Botanical Gardens with an assortment of colorful Australian fauna/flowers to feast the eyes on. A must for any one visiting Perth. The hotels KimKim chose were near many of the places we wanted to visit & we did rent a car so we could go explore on our own. Tia at KimKim did a wonderful job working with us to make our 65 day Australian trip a trip of a lifetime.

Hotel Review
Kalbarri Edge Resort
Kalbarri

The Kalbarri Edge Resort was within 5 to 10 minutes walking distance to the waterfront to see the daily feeding of the Australian pelicans & lots of restaurants & take away foods to choose from. And a delicious ice cream place. The living room was very adequate size as was the kitchen & a separate bedroom.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Arrive Cairns
Arrive Cairns
Cairns

Easy small town to drive in especially if you are not use to driving on the left side of the road. Getting to & from the airport was also easy. Beautiful explanade to walk just a few blocks from our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tia Chesser

Fun Trip
Spain | Sep 19 - Sep 27, 2024

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Patricia C.
Atlanta, GA | Reviewed on Sep 29, 2024
Prado guide, Stefanie, was very knowledgeable. Tapas tour was great fun.
Barcelona vineyard guide was delightful.
Toledo guide was incredible.
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Prado guide, Stefanie, was very knowledgeable. Tapas tour was great fun.
Barcelona vineyard guide was delightful.
Toledo guide was incredible.

Hotel Reviews
Pestana Plaza Mayor Madrid
Madrid

The Pestana Plaza Mayor Madrid is incredible! I would stay there again in a heartbeat. The people at the front desk were exceptionally helpful with suggestions on dining and more. The restaurant at the hotel was excellent.

Sonder Casa Luz
Barcelona

Very pleased with Sonder Casa Luz in Barcelona. The staff was incredible, and when I needed a doctor for my husband, they arranged one in an hour. The rooftop restaurant was excellent, and the manager was lovely. Overall, it was a lot of fun.

Petit Palace Posada del Peine
Madrid

Petit Palace Posada del Peine in Madrid is over 400 years old and we loved it. The front desk upgraded us, which was great even though we were only there for about twelve hours. The room was gorgeous, and the staff was wonderful.

Activity Review
Park Güell & La Sagrada Família
Park Güell & La Sagrada Família
Barcelona

The Park Güell & La Sagrada Família tour in Barcelona was a bit challenging because the guide, though knowledgeable, was hard to understand due to his accent. It made the experience less enjoyable.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Boulder (Kimkim HQ) | Replied on Oct 02, 2024

Patty, thank you for sharing your insight on your experiences with our local guides! The food is something I look forward to myself when traveling, and I loved reading that your tapas tour was a fun time! It was incredible working with you and Ellis throughout the planning process. I hope this was a memorable trip and that you're looking forward to visiting again in the future. 🇪🇸
Coraima

Solon is the best tour guide I have ever wor...
Greece | Sep 21 - Sep 28, 2024

J
John F.
Israel | Reviewed on Sep 29, 2024
Solon is the best tour guide I have ever worked with, he went well beyond my expectations. I have traveled globally more than 50 times and worked with many travel agencies .Maria, Micheal and Sonia were very well received by the team, funny, knowledgeable and accommodating.
I will recommend KimKim to everyone.
Read more

Solon is the best tour guide I have ever worked with, he went well beyond my expectations. I have traveled globally more than 50 times and worked with many travel agencies .Maria, Micheal and Sonia were very well received by the team, funny, knowledgeable and accommodating.
I will recommend KimKim to everyone.

Hotel Review
Makedonia palace Thessaloniki
Thessaloniki
Authenticity & Character
Spotlessly clean, fabulous service, amazing bar and Michelin Star breakfast.
Location
Staff
Cleanliness & Comfort
Local specialist: Tasos Mylonas

Unforgettable and memorable experience of South America
Brazil | Sep 17 - Sep 26, 2024

Regina
Regina E.
Ashburn, VA | Reviewed on Sep 29, 2024
Andrea in São Paulo, Diana in Foz do Iguazu and Patricia in Rio. All the 3 of them with the drivers did an excellent job. They did their job above and beyond. I can recommend them to anybody especially to my family and friends. The entire trip was amazing. My hats off to Renata who did a wonderful planning, coordinating in smooth fashion. Thank you KimKim team!
Regina Estorninos
Read more

Andrea in São Paulo, Diana in Foz do Iguazu and Patricia in Rio. All the 3 of them with the drivers did an excellent job. They did their job above and beyond. I can recommend them to anybody especially to my family and friends. The entire trip was amazing. My hats off to Renata who did a wonderful planning, coordinating in smooth fashion. Thank you KimKim team!
Regina Estorninos

Hotel Reviews
Estanplaza Paulista Hotel
São Paulo

Excellent service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Nadai Confort Hotel
Foz do Iguacu

Excellent service, Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Windsor Palace
Rio de Janeiro

Love the location most. Excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full-Day Catholic Tour
Full-Day Catholic Tour
São Paulo

Love visiting religious site, places and learning history

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Aparecida do Norte City Tour
Full-Day Aparecida do Norte City Tour
São Paulo

So blessed, at least to fulfill my dreams to visit Our Lady of Aparecida. Brought my family and friends, everyone were amazed and touched by our Lady. It was the highlight of our pilgrimage. I can share my experiences to the world

Exploring the Brazilian Falls & Bird Park
Exploring the Brazilian Falls & Bird Park
Foz do Iguaçu

Another dream fulfilled visiting and seeing in my own eyes God’s amazing creation the Iguazu Fall. also discovered different kinds of birds and species that i have never seen before.

Quality of Experience
Iguaçu Falls Hike on the Argentina Side
Iguaçu Falls Hike on the Argentina Side
Foz do Iguaçu

Oh my God, tell me about it , the Garganta do Diablo is nothing comparison to the other falls I have seen. Just amazing

Quality of Experience
Guides, Drivers and Staff
Safe divers
Welcome to Rio de Janeiro
Welcome to Rio de Janeiro
Rio de Janeiro

All I can say, I love Rio, the place and people. I wanna go back one day.

Quality of Experience
Guides, Drivers and Staff
Day Tour of Sugarloaf Mountain (walking trail) and Christ the Redeemer Statue
Day Tour of Sugarloaf Mountain (walking trail) and Christ the Redeemer Statue
Rio de Janeiro

Everywhere we went was incredible, amazing

Quality of Experience
Standing right at foot of Christ the Redeemer Statue. Was able to attend mass at 3:00 pm at Chapel of Our Lady of Aparecida at the the back pedestal of the statue. We met Fr. Raphael
Guides, Drivers and Staff
Transport
Experience the Carioca Lifestyle
Experience the Carioca Lifestyle
Rio de Janeiro

Just enjoyed everything

Quality of Experience
K
Transport
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Sep 30, 2024

What a beautiful review to read Regina. Thank you for the detailed comments, this makes us very confident that we are on the right path. I'm very happy that all the expectations were fulfilled and yes, please, come back to Brazil whenever you want and we will be with open arms to help make another wonderful trip like this happen.
Thank you for your trust!

I hope to have you visiting us again soon. :)

Best,
Renata

Dear Kim Kim. Thank you for Emanuela. I have...
Iceland | Sep 19 - Sep 28, 2024

Charles
Charles C.
Newark, NJ | Reviewed on Sep 29, 2024
Dear Kim Kim. Thank you for Emanuela. I have traveled to many countries and iceland has put all doubt to rest on which was my most memorable. From the first phone call with her to all of her updates and check ins during my trip I could not have had a BETTER experience. Every detail was meticulous. Her recommendations where to go and what to see were spot on. If I had a question before and during this trip to heaven she handled it with precision,immediately and well informed knowledge.... Read more

Dear Kim Kim. Thank you for Emanuela. I have traveled to many countries and iceland has put all doubt to rest on which was my most memorable. From the first phone call with her to all of her updates and check ins during my trip I could not have had a BETTER experience. Every detail was meticulous. Her recommendations where to go and what to see were spot on. If I had a question before and during this trip to heaven she handled it with precision,immediately and well informed knowledge. Every mile of this country was awe inspiring. Everything was gorgeous and immense. The sheer beauty was breathtaking and spiritual. I told her I will definitely be returning and was interested in living there as a commercial fisherman. Sure enough, Emanuela sent me all the information to start investigating a possible future there. The residents are all first class ,completely polite and helpful, along with a gratitude towards life I've never experienced anywhere. The entire country is the cleanest place I've ever seen.
Thank you From the bottom of my heart Emanuela. I promise you will be hearing from me again for my return in April and I've already shared your name and the company with everyone I met and will do so with my friends here in America.

Local specialist: Emanuela Grieco
Emanuela
Emanuela Grieco
Local specialist in Iceland | Replied on Oct 09, 2024

Dear Charles,
so great to hear about your enthusiasm and love for Iceland after your trip!
I am sure I will hear from you again and until then I wish you the best and good luck with your dream to move to Iceland one day!

Thank you so much ,
Emanuela

The trip was planned amazingly. The guides an...
Italy | Sep 14 - Sep 28, 2024

Sabrina
Sabrina M.
Chicago, IL | Reviewed on Sep 29, 2024
The trip was planned amazingly. The guides and personal drivers were so informative and friendly. I enjoyed every tour we attended. Melanie was amazing at helping us to plan our trip to our specifications. Thank you for all your help in planning our dream trip to Italy with our father. Read more

The trip was planned amazingly. The guides and personal drivers were so informative and friendly. I enjoyed every tour we attended. Melanie was amazing at helping us to plan our trip to our specifications. Thank you for all your help in planning our dream trip to Italy with our father.

Activity Reviews
The Accademia Gallery and Uffizi Masterclass Experience
The Accademia Gallery and Uffizi Masterclass Experience
Florence

The tour guide was so knowledgeable about the artwork and made the tour so interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseo and Roman forums adventure
Colosseo and Roman forums adventure
Rome

Again the tour guide was so knowledgeable and made the tour very memorable.

Quality of Experience
Guides, Drivers and Staff
Transport
Olive and Wine Tasting in Tuscany Countrtyside
Olive and Wine Tasting in Tuscany Countrtyside
Italy

This was an amazing day with a small group of people and enjoyed the countryside and wine and olive oil of three different winery’s. Very well planned and was not rushed. One of my favorite days.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat tour along the Amalfi Coast
Boat tour along the Amalfi Coast
Sorrento

Was a beautiful boat ride but did not get to do all the activities that were listed with this tour. Felt as though we were rushed through parts of the day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on Sep 30, 2024

Hi Sabrina and you all,

thank you so much for your lovely review! I'm so pleased you all had an amazing time and your dad had such a lovely holiday!
Thanks for helping me get a better understanding of you all in order for me to design this trip with you, we did a great team work didn't we!

Sorry to hear the boat tour was lacking in a few details, as you know we made it private for you as opposed to a small shared tour so this is probably where there was some confusion as it was not on a fixed schedule.

Thanks again for booking with me, I can't wait for your next trip to Italy!

Melanie

Highly recommended.
Italy | Sep 16 - Sep 28, 2024

Dave
Dave C.
San Jose, CA | Reviewed on Sep 29, 2024

KimKim is awesome!
Margaux is awesome!

This was my first experience with KimKim and Margaux. Will certainly not be my last. Definitely a “white glove” approach to travel service. So much so that I’m already thinking about how KimKim can help me with next year’s vacation and I'm not quite over the jet lag of my current travels.

You will not be disappointed!

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Oct 04, 2024

Hello Dave and Jeff,

Thank you very much for your lovely review! It was so great to have you and Jeff on this Mediterranean tour.
I'm glad to hear you loved your trip to Spain, France, and Italy!
We'll be happy to welcome you again and help you build your wonderful trip to Germany, France, or Switzerland!

Thanks again for your trust in Kimkim and our local team.
I wish you all the best,
Margaux

We had the perfect trip to Rome and the Amalf...
Italy | Sep 15 - Sep 21, 2024

Gayle
Gayle K.
Brookhaven, GA | Reviewed on Sep 29, 2024
We had the perfect trip to Rome and the Amalfi coast. Luca always was prompt to answer any questions and when we couldn’t find our tour guide for one of our tours, he solved the issue. We loved the hotels, locations and the food served at the hotels. The tours were great. We especially liked Pompeii and the Path of the Gods. Mathew was so much fun and we loved the fact his family farmed the region. We really have only positive memories and stories. Thank you for a trip of a lifetime.... Read more

We had the perfect trip to Rome and the Amalfi coast. Luca always was prompt to answer any questions and when we couldn’t find our tour guide for one of our tours, he solved the issue. We loved the hotels, locations and the food served at the hotels. The tours were great. We especially liked Pompeii and the Path of the Gods. Mathew was so much fun and we loved the fact his family farmed the region. We really have only positive memories and stories. Thank you for a trip of a lifetime.
Warm Regards,
Gayle and Gregg

Hotel Reviews
Hotel Trevi Rome
Rome

Very nice room and breakfast. The location is perfect in Rome, very close to the Trevi Fountain which is beautiful.

Authenticity & Character
The room was perfectly renovated. Still charming but with updated comforts.
Location
Close to Trevi Fountain and a nice Authentic pizza just below our room. It was tucked away but just steps from the action.
Staff
Bellman was very informative and breakfast attendant helped me when I couldn’t figure out the toasters and coffee maker.
Cleanliness & Comfort
Very comfortable
Art Hotel Gran Paradiso
Sorrento - Sant'Agnello

We loved the food and bar. Such great memories of toasting Aperol and Lemonchello spritzes poolside watching storms come in. We had so much fun walking downtown and missing the bus coming back. We absolutely loved staying there.

Authenticity & Character
The F&Bservice was outstanding. Breakfast dinner and bar service were all amazing. The same team was there for all meal periods and they were always smiling
Location
Perfect
Staff
Consistent above and beyond service.
Cleanliness & Comfort
Hotel Milani

I asked for a hotel close to the train station so this hotel fit our requirements. The door wouldn’t close but overall the hotel was fine.

Authenticity & Character
We requested close to train station so really can’t complain
Location
A few maintenance issues. Door would stay shut and paint job could be improved
Staff
Our checkin was perfect. She recommended the best family run restaurant. Thank you. Also breakfast was very good.
Cleanliness & Comfort
Local specialist: Luca D'Arcangelo
Luca
Luca D'Arcangelo
Local specialist in Rome | Replied on Sep 30, 2024
Ciao Gayle and Gregg!
Thank you for all your kind words! 😍😍 It has been a true pleasure to assist you in the making of this amazing Italian trip and I am truly happy to see you have loved it!
Thank you for sharing feedback on the lodging carefully selected for you and all the tours. I am glad to hear you appreciate them. Thank you also for highlighting any little issue incurred, we will consider them for the future.
Rome and Amalfi coast are two not-to-miss destinations while visiting Italy...
Read more

Ciao Gayle and Gregg!
Thank you for all your kind words! 😍😍 It has been a true pleasure to assist you in the making of this amazing Italian trip and I am truly happy to see you have loved it!
Thank you for sharing feedback on the lodging carefully selected for you and all the tours. I am glad to hear you appreciate them. Thank you also for highlighting any little issue incurred, we will consider them for the future.
Rome and Amalfi coast are two not-to-miss destinations while visiting Italy and I really hope you got the best of them!! 😍😍
It was wonderful planning your adventure of a lifetime and I can't wait for you to come again!! 😁
Best regards and take care,
Luca

Madrid and Barcelona
Spain | Sep 19 - Sep 27, 2024

Ellis
Ellis M.
Brookhaven, GA | Reviewed on Sep 29, 2024
Prado museum in Madrid (Stephanie was excellent guide); Tapas tour in Madrid (Augustine was great guide). Tour of Toledo (super guide - Chavi!). In Barcelona, before I was sick, on our own we toured Casa Batllo. A wonderful place architected by Antonio Guadi. I recommend you add it to your list for future customers!! That's all I attended due to illness. Patty should be able to tell you about the rest of the tours. Hotels were all excellent wit very helpful staffs. Drivers,... Read more

Prado museum in Madrid (Stephanie was excellent guide); Tapas tour in Madrid (Augustine was great guide). Tour of Toledo (super guide - Chavi!).

In Barcelona, before I was sick, on our own we toured Casa Batllo. A wonderful place architected by Antonio Guadi. I recommend you add it to your list for future customers!! That's all I attended due to illness. Patty should be able to tell you about the rest of the tours.

Hotels were all excellent wit very helpful staffs. Drivers, whether KimKim supplied or taxis we hired worked out but most were OT bilingual.

I recommend avoiding Madrid train station unless the customer speaks Spanish! Very difficult to navigate. Barcelona station not a problem. High speed trains are really cool; as a US citizen I am jealous!

One more topic: The food. Excellent EVERYWHERE we ate.

Local specialist: Coraima Yañez
Coraima
Coraima Yañez
Local specialist in Boulder (Kimkim HQ) | Replied on Oct 02, 2024

Ellis, I can't express how amazing it was to help you and Patty plan your first trip to Spain. I loved reading about the experiences that stood out to you — I have to admit, I'm a big fan of the food as well! I'm so happy to hear you enjoyed learning from our local guides during your sightseeing tours and had a great time at the hotels. The Madrid train station can certainly be tricky! I hope to see you both again at kimkim in the future and continue to wish you a speedy recovery. 😊
Coraima

She planned every detail of our amazing trip.
France | Sep 17 - Sep 27, 2024

Rita
Rita G.
Rosemont, CA | Reviewed on Sep 29, 2024
She planned every detail of our trip. Transport drivers, train tickets, airport transportation etc. I enjoyed all of the day trip guides and the cooking class was my favorite! Read more

She planned every detail of our trip. Transport drivers, train tickets, airport transportation etc. I enjoyed all of the day trip guides and the cooking class was my favorite!

Hotel Reviews
Hotel la Flore
Villefranche Sur Mer

Ask for a room with a view of the sea. It’s beautiful to watch the sun rise & set. Breakfast was plentiful & delicious! Convenient location so that most places were within walking distance.

Authenticity & Character
The views are nice.
Location
Easy walking distance to most places - to the town, restaurants, the beach & the train station. Also the Rothschild mansion. That’s more of a hike, but it’s a lovely walk.
Staff
Everyone was kind & helpful.
Cleanliness & Comfort
Clean, nice modern rooms with a patio, lovely large bath & bathroom. & view
Aparthotel Adagio Aix en Provence Centre
Aix-en-Provence

Good location. Delicious breakfast. Small rooms. No decks unless you get room 404 upstairs. Otherwise it’s a tiny room but a good location.

Authenticity & Character
A modern hotel with very good WiFi. Not known tor its character. But a good solid business type hotel.
Location
Most things were within walking distance
Staff
All were helpful & kind.
Cleanliness & Comfort
Clean & comfortable but small
Activity Review
Provençal Market Visit & Cooking Workshop
Provençal Market Visit & Cooking Workshop
France

My favorite activity on the itinerary. Loved our visit to the Farmer’s market & how we brought home our provisions & he directed our cooking. Delicious!!

Quality of Experience
Enjoyed all.
Food
Loved all the food!
Guides, Drivers and Staff
They spoke honestly & directly with me.
Transport
All drivers were nice, friendly, knowledgeable, helpful.
Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Oct 04, 2024

Bonjour Rita,
Thank you very much for your detailed feedback. It was a pleasure organizing your trip.

We're glad to hear you enjoyed the cooking class and the farmers' markets!
Thanks again for your trust in Kimkim and our local team.

I wish you all the best in your future travels,
Margaux

A fantastic trip in Jordan
Jordan | Sep 23 - Sep 28, 2024

R
Rainer B.
Australia | Reviewed on Sep 29, 2024
Jordan is fantastic! We spent time in Amman, Petra, wadi rum and Dead Sea seeing all the top attractions. Accomodation selections were excellent, exactly what we were after. Ahmed planned the trip well however included a few too many stops, our driver Wasef was more than happy to adjust to our needs and give us a little more down time. Wasef was an excellent driver, very good English and always there to help, friendly and looked after us very well, taking us to some excellent local... Read more

Jordan is fantastic! We spent time in Amman, Petra, wadi rum and Dead Sea seeing all the top attractions. Accomodation selections were excellent, exactly what we were after. Ahmed planned the trip well however included a few too many stops, our driver Wasef was more than happy to adjust to our needs and give us a little more down time. Wasef was an excellent driver, very good English and always there to help, friendly and looked after us very well, taking us to some excellent local restaurants for lunches! And great shopping spots!! He knew people everywhere! Rami was a great help at the airport on arrival and departure, it was greatly appreciated!! Amina was very helpful finalising the tour and ensuring we had all the required information. We also had tour guides in Jerash and Petra which were very good, friendly, good English and great knowledge. All around a great trip

Local specialist: Amina Yanarsaeva
Amina
Amina Yanarsaeva
Local specialist in Jordan | Replied on Oct 03, 2024
Thank you so much for your kind words! We’re thrilled to hear that you had such a memorable experience exploring the beauty of Jordan. It warms our hearts to know that the accommodations, the itinerary, and our team contributed to your adventure. Wasef truly is a gem, and we’re glad he could provide you with local insights and delightful dining experiences. I’ll make sure to pass on your compliments to him, as well as to Rami and our knowledgeable guides in Jerash and Petra. Your feedback... Read more

Thank you so much for your kind words! We’re thrilled to hear that you had such a memorable experience exploring the beauty of Jordan. It warms our hearts to know that the accommodations, the itinerary, and our team contributed to your adventure.

Wasef truly is a gem, and we’re glad he could provide you with local insights and delightful dining experiences. I’ll make sure to pass on your compliments to him, as well as to Rami and our knowledgeable guides in Jerash and Petra.

Your feedback about the trip planning is invaluable, and we appreciate your understanding regarding the itinerary adjustments. We always strive to create a balance that allows for exploration and relaxation.

Thank you once again for sharing your experience, and we hope to welcome you back to Jordan for another unforgettable journey!

Memorable trip
Guatemala | Aug 28 - Sep 6, 2024

Abdul
Abdul A.
Kuwait | Reviewed on Sep 29, 2024
The trip was very well organized on short notice. I enjoyed the nature and the culture part of the trip. I would highly recommend it to those who would like a little adventure or relax and enjoy nature and old towns, like Antigua. Read more

The trip was very well organized on short notice. I enjoyed the nature and the culture part of the trip. I would highly recommend it to those who would like a little adventure or relax and enjoy nature and old towns, like Antigua.

Hotel Reviews
Casa Encantada
Antiigua
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Casa Amelia
flores

I was looking for a luxury or a boutique hotel. This was neither. The staff were very professional and the location was very good. I appreciate everybody’s support whenever I asked for something.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Isla Verde
Santa Cruz la Laguna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Caribe
Livingston
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Good hotel Guatemala City
Guatemala
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eduardo Celada
Eduardo
Eduardo Celada
Local specialist in Antigua, Guatemala | Replied on Oct 22, 2024

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the trip and appreciated the blend of nature, culture, and adventure. It means a lot to us that you would recommend the experience, and we’re excited to welcome more people based on your positive feedback. We hope to see you again on another adventure soon!