Kimkim Trip Reviews

Simon was very helpful to meet with me pre trip and make sure I understood where I was supposed to be each day. The hotels and restaurants that he selected were fantastic. I especially loved Danielle at the wine b and b. The wine experience was fantastic. Sun E bikes made the trip pretty tough. While I am certain they had the best of intentions, the person who drops off the bike needs to be trained on how to set the GPS up for success. I asked immediately how to zoom in and he wasn't able to make that happen so that I could see the roads. With in 10 minutes I was lost and when I called no one answered. I should have left a message and didn't. The rest of the day was a mess as I was continuously lost. My road book pages weren't numbered and got out of order. Even if they hadn't, once you are lost I am not sure they would have helped. The bike specialist did try to meet me at the wine tasting. he was correct that the gps was working (as in pointing the right direction and having signal, it just wasn't set up to zoom in and see roads) He was still unable to fix this but brought me paper maps. Since I couldn't sleep because I was worrying so much about my next day, I was able to change the setting myself. I'm not sure why that couldn't have been done right away, it would have saved a lot of frustration for everyone. I did appreciate the pickup on the second day when I couldn't go further after riding in rain and a thunderstorm. One thing that would have been helpful to know as well in St Remy is that according to my hotel concierge, taxi's need 2 days in advance reservation to make the 20 minute drive to the train station. I almost missed my train back to Paris due to this. Since the rating asks to describe Simon, I don't think it is fair to rate him based on Sun E bikes failure to set up the gps, overall, I would unfortunately rate the trip as a whole lower as it was really stressful.

The trip was outstandingly well prepared and the tour guide and driver were meticulous in their care and service throughout the time in Bhutan. I could not have wished for more. I felt comfortable, safe and very well looked after. Further there was good intuition about what it was we wanted to do and this was well met. Bhutan was an exciting and different place to visit. it was gentle, clean, safe and spectacular throughout the four days.

Our trip to Croatia was wonderful and it was made all the better by using KimKim. I normally never book trips through "an agency" but had heard about this site through some friends and thought why not give it a try. I worked with Ante to plan the trip and after providing a description of what we were looking for, he planned an AMAZING holiday. It really did meet all of our expectations. What I most appreciated was the constant communication and even though there were two little hiccups on our trip both times I was able to get in touch with Ante through the KimKim site and he took care of it. The nicest thing was that we actually got to meet in person at the end of the trip. All the folks that picked us up and helped us throughout the trip were amazing - Antonia in Dubrovnik, Mario in Hvar, Elena our guide to Plitvice, all of our drivers including Ivan were all lovely and made the trip more warm. Can't wait to make a return trip!

Hi Juan, Sorry I have not been able to write a review before but I came back to a great pile of work with a deadline and I don’t like to miss deadlines and then I have been in hospital for an operation on my leg. Anyway now I have some time to devote to some feedback for you. The tour was great we only have few pointers to help with improvement :
1) I think it would help all travellers to have their internal flights, times, flight numbers and booking references would be really useful. We have never done a tour before where we haven’t had those in advance of the trip.
2) It would be great if travellers attention could be drawn to last minute hotel changes. Our hotels in both Villa de Leyva and Medellin were changed and yes you did let us know but only in the small print in the tour schedule and contacts document it wasn’t on the trip plan. And some of the guides were not aware of the changes.
3) It would be good if the guides/ drivers knew where the hotel was we had 4 instances where the guides didn’t know. It all worked out in the end but it would have been easier for them all round if they had had better information or admitted they didn’t know and got more information.

Casa platypus in Bogotá was a really nice hotel,rooms were small and a little noisy but a great location and really pleasant. The guide in Bogotá and Villa de Leyva, German was very knowledgeable and good company.

The tour to Zipaquirá was excellent and the tour around Villa de Leyva was very good and had extra things added in.

The hotel in Villa de Leyva, Plazuela de San Augustin was excellent. Lovely room, great location and excellent breakfast.

The Hotel in Salento, the Salento Real was in a great location and was very pleasant with an excellent breakfast buffet. The driver from the airport, Alex was very good if a little confused as to where we were going.
The coffee tour in Salento / cocoa valley was excellent and far exceeded our expectations. Hilary was an excellent guide and made the experience both fun and interesting.
Dawhyni was an excellent guide for our walk in the coccora valley, he was very knowledgable about birds and animals and the surroundings and the walk was really lovely. He gave us excellent restaurant recommendations too.
The Hacinda Venezia was really beautiful and a wonderful place to stay. The guide to the PNN, Milton was again very knowledgable and a fantastic guide. The tour was amazing and a real highlight of the holiday.
The Hotel in Medellin was really very nice and in a really good location. The staff were very helpful although very worried about you going anywhere on your own. We were really dubious about the two tours we were doing in Medellin but they both turned out to be great. Thank you so much for your advice. Carlos Palau was quite a character and the guide who took us on the innovations tour, whose name escapes me right now, was really enthusiastic and knowledgable about architecture and social improvement.
Villa Maria in Tayrona was againa beautiful hotel with amazing food and really friendly staff. The walking trails within the hotel once you found them were really nice if a little tricky to follow and the food here was absolutely excellent.
We loved the walk with the guide Jaruen to Pueblito. He was really knowledgable about birds and history and knew some lovely secret beaches.
Hotel Alfiz in Cartegna was delightful and in an excellent location. The tour of Cartegna was really good the guide had very good historical knowledge.

Thank you very much for organising the tour and making all the suggestions that you did
Regards
Carol lewis

We had a truly amazing trip! We spent 16 days in Peru and visited Cusco, the Amazon, Lima, sacred valley and Lake Titicaca. Despite the complexity of the trip, everything was like clock-work! It was a great combination of hiking, exploring, experiencing the local culture and city visits. Nicole did a great job of staying in touch with us throughout the trip and making sure we were well taken care of. Our guides were superb! They were all very knowledgeable and friendly. Especially our sacred valley guide Rubin did an amazing job!

Thank you!
Ayca

I communicated with Tanya using KimKim. My questions were answered within 24 hours (except on weekends or her days off). The responses I received were direct, professional, respectful, and thorough. I had concerns about communicating via email, as it took more time than if I communicated by phone, but the result was as complete and satisfying as it might have been by phone.

The staff at Midgard, with no exceptions, were helpful, polite, welcoming, and responsive. Tanya actually loaned me her clothes and shoes since my luggage hadn't arrived, and I was to go on a Super Jeep tour that would include weather changes, and river walking.

The dorm rooms, bathrooms, showers, and community room were clean and modern, and the beds private - with curtains facilitating the privacy. There was room at the foot of the bed to put some personal item and locked drawers sufficient to hold everything I had - and more.

I took the Super jeep Tour to Thorsmork (please excuse my Icelandic spelling from this point on!). Clara, the guide, was a terrific story teller, and provided a varied experience, including physical activity, which I found refreshing.

The Landmannalauger tour was less interesting to me - a lot of driving, and some opportunities for photos - with a short hike and a hot springs experience. This might be more suited for people who prefer an easier tour.

Unfortunately, there were several experiences I was unable to have - a biking trip and 2 of the shorter hikes - because there were not enough people signed up. The bike I rented was unsafe, but they had others I could use - I declined, but decided to try later, and Tanya, again my hero, loaned me her bike.

I went horseback riding - a treat, and snorkeled the tectonic plate divide - also a treat. Also, "Lava" the volcano and earthquake exhibit nearby was an amazing experiential education about both.

The meals I had there were excellent.

When my friend and I decided to tour Iceland on our own, we knew we needed a bit of guidance. We found that with Zeynep. First, she is a great listner. Second, she is a great planner. Zeynep took what she heard and presented back to us a great road tour, identifying points of interest along the way. Throughout the trip, our pre-book rooms and side excursions were flawless, all of which allowed us to experience Iceland and its beauty to the fullest. Thanks to all who made this trip such a memorable one and especially to Zeynep!

We had a fantastic trip to Bhutan guided by Ut. He was such a lovely person and went out of his way to make sure everything was going well. We covered a lot of Bhutan, but it was also varied. Our homestay was a highlight of the trip getting to know a beautiful family. I would highly recommend the Kim Kim team when planning a trip to Bhutan, especially Vishal.

Tailor-made, precise, seamless and absolute comfort. These are the attributes we generally look for when booking a trip or part of the trip through someone. When we started our discussions with Brahim, right from the get go , he was attentive, understanding and even compassionate when taking down our requests and needs. A beautiful country which it is, Morocco, an experience through kimkim makes it much more enriching and fulfilling. Lastly, as all curated trips, this wont be easy on the pockets, but you get every worth of your dime !

3 nights 4 days tour Chefchaouen/Fes very well organised by Larbi the local Morocco travel specialist, he was very helpful organising transport and accommodation, the Hotel and Riad was excellent, clean rooms, good meals (dinner) the staff at both places was helpful and attentive to assist our needs, information and directions .
Our driver Mubarak was not only the driver but a tour guide as well, very knowledgeable of his country's history and places of interest for the foreigner.
His driving was always defensive, courteous and safe.
Well done KIMKIM,

Normally, I like to plan my own trips, but decided to try KimKim because I was too busy with work to research everything myself. Thanks to Ingrid, my boyfriend and I had the most wonderful and memorable 7-day whirlwind trip to Norway. As an active couple, we requested hiking, biking, kayaking and city sight-seeing (via train and ferry) all in just 1 week. Somehow, she was able to make it all happen.

I am so grateful to Ingrid for suggesting activities I might not have found on my own, like the 12-mile hike through the "Grand Canyon of Norway" in Aurland. It was the best hike of my life! The 33-mile bike ride from Finse glaciers to Flåm fjords was simply incredible as well. Leading up to the trip, she had worked with me patiently in revising our itinerary until I was happy with it, and it ended up being perfect for us.

Most notably, our initial flight to Norway was canceled and we had to book another flight the next day. Ingrid was amazingly quick to respond, very sympathetic to our situation, and messaged back and forth with me to make sure that we made it back on track with our itinerary. I am so grateful for her support and patience throughout our trip! I would 100% recommend using KimKim, and especially booking a trip to Norway with Ingrid.

Everything that was planned went off without a hitch except we were unable to get to a trail head because we did not have a 4x4 rental car. We spent 5.5 days in Iceland - was up from dawn to dusk. Really needed a lot more time to hike around the features_ not just stop and take pictures. Overall, great adventure. All tour guides were awesome. Iceland is shockingly expensive. Paid $30 for a hamburger.

We had an amazing experience trekking with responsible treks and would highly recommend it to anyone considering traveling to Nepal. Our guide Sonam was a true professional, taking care of us every step of the way. We did a 12 day hike to Phoksundo Lake and I would highly recommend it to anyone who is looking for a tour that is a bit more remote. We only say 4 other trekkers the entire time, and were able to really experience true Nepalese culture. The trek was definitely challenging at points, but nothing we (moderately fit people) couldn't handle. The most difficult part of the trip was getting to the remote area of Nepal where our hiking began and ended. We ended up being stuck for a few days; however, Sonam and the responsible trekking crew pulled out all the stops and made sure we were on the first flight out.

If you want a real Nepal experience where you get to interact with local people and see some amazing sights do this trek!

Was an excellent trip, the guides on the ground were great, the communication in advance was very good. There were a few issues but aren't there always.

We have Yudi for a day I Yogyakarta , then Ovan for the rest of Java with Obbie driving and lastly Merta in Bali. Jessica was the initial contact and office based organizer.

The local guides had a deeper understanding of the best order to do things, when something should be busy or quieter - so whilst the things in a day were the same, the sequence in the day was shuffled by the local guides.

Highlights were the Ijen trek, the Kalibaru plantations and Jatiluwih rice terraces

The week with slotrips was fabulous.
The tour was extremely well planned. It had everything . Fantastic hikes in the mountains. The via ferrata was great fun. The lakes were beautiful . The final dinner was sooo good .
The wine tasting was special. The lady from the vineyard gave great explanations and the food was delicious at her place . The visit to the caves was very interesting.
We had two guides for the trip : Anya and Domer. They were both terrific. Very knowledgeable , patient and fun.
A perfect trip.

Sofia was the person in charge of organising our 2 week trip to Costa Rica. She met all of our requirements excellently and all the hotels, guides and tours she had recommended were exceptionally good. She was caring throughout the whole trip and worried about us and solved any issues we could have - which were close to none.
Thank you for an amazing trip! We will most certainly take into account your travel agency for future holidays!!

Marina & Margarita.

The hike was beyond beautiful and our KimKim guide was terrific. My family of five had a fabulous day of it. It took us about 10.5 hours which is a little longer than they anticipate because the guide had to help me through the couple of high narrow spots — which he did patiently and calmly; I couldn’t have asked for better support for my fear of heights.... that is a good reason to use a guid , beyond the fact that it took all stars out of finding our way or making that final bus back. KimKim was great to work with and gave us great lunches and hiking poles and a surprise bbq at the end of the hike. This was expensive — but one of the best uses of our money in Iceland!

We could not be happier with our experience with KimKim and Romania Activ. Raluca created an excellent itinerary for us, taking into account our peculiar habit of travelling by train as much as possible!

All the accommodation she booked was comfortable, clean, and ideally located to see the sights in the cities we visited. Particularly memorable was our stay with Georges Iurca in Botiza, a wonderful and knowledgeable host in a beautiful village.

I had a very good time in Nepal thanks to the Social tours team (Anura & Raj), everything went smoothly and they were very flexible with my plans even dealing with changes to fit my preferences once in Nepal. This tour included the key cultural highlights of the Kathmandu valley as well as a trek from Pokhara. All guides provided were very knowledgeable and left me some free time to explore by myself as well. My only suggestion is to make sure you have the direct contact details of your guides to keep them posted on your arrival time outside of working hours, as this has been required during my trip due to my flight to Pokhara being delayed early morning. Luckily we could reschedule the trek to the following day. I could not recommend Social tours enough, thanks again for the amazing experience! :)

Amazing coordination, Ingrid is top notch guide and trip organizer. Would HIGHLY recommend this to anyone traveling to Norway!!!!