Kimkim Trip Reviews

I only received the one company as an option. Not sure if KimKim restricts the replies to the first company or if only the one company was interested in responding but it would have been good to get multiple companies to reply.

James was great to work with and was VERY fast to respond to questions and concerns.

Many thanks to Linda to help organize our trip.

The attention from Marco during all the searching and booking process was great, and the fact that you could pay all the travel costs through one platform made things very easy.

He developed different travel proposals for me and give me all kind of recommendations and advice.

Halldor did a great job at answering all our questions. He was prompt and always gave us options. The advice was well received and everything worked out great. He delivered on every request we had. Great job!

Halldor did a great job and gave us an itinerary that was very well balanced. We visited some of the most popular spots, but there were also special places that had very few people and just as beautiful.

Almost perfect. There was a slight mismatch between our expectations on tour length and the expectations of the guide. Specifically, our request for a deeper dive into the historical details of sites above and beyond the usual time limitations of a fixed length standard tour was mis-matched with the guide's understanding that the standard tour length would suffice. I'm not sure where the communication could have been more complete and apologize if this is a detail that we missed somewhere in the exchanges. In any event, we raised the question with our guide and he was able to quickly clarify that he was hired for time-limited tours each day in line with the needs of regular tour customers. Overall, he was an absolute delight to work with and very impressive in terms of the depth of his knowledge clearly resulting from a deep personal passion for the history of Petra. Thank you!

It was not completely clear to us why our border crossings between Israel and Jordan were so far north and at such a remote border point. We guessed that it was due to the need to enter and depart by the same ports of entry and the relative time savings offered on the tail end of our trip when we needed to get to Haifa.

This is significant in part due to the remoteness of the Jordanian port of entry seems that it may have contributed to the delay of over an hour when the immigration officials withheld my visa stamp with no rationale or information on whether or not I would be permitted to enter Jordan.

It is very possible that the information was offered to one or both of us and we just missed it in which case I apologize. Thank you!

The schedule of activities felt oddly organized as our rest day was early in the week and prior to the more physical activities. The packed lunches with repetitive and monotonous. The trip was good but essentially we were paired with an agent from pico adventures so we were limited to activities only from their group even when we suggested an alternative it was dismissed. So essentially kimkim provided us with someone who made a hotel reservation for us and connected us to pico adventures.

See prior notes.

Chris was great to work with. He provided good recommendations for lodging and took care of making the arrangements. When one of the locations cancelled our reservation at the last minute because of a double booking he quickly helped us find another place. The sightseeing recommendations were very good.

Our first time with KimKim. We learned more about how to communicate with our tour planner. Some our fault, some his. We had a very difficult and unsatisfactory say at Centri Lodge. The other two locations were satisfactory. Yes, we dis comment back to the travel sites on all stays.

Communication of what we expected in lodgings vs. what we had. Other tour comments were in line in terms of what to do and see.

However, one detail that would've been nice to have is the suggested resturants closing times so I could have planned dinner better, as I was usually arriving just in time.

Preeti was AMAZING, available everyday until my last day of trip. It made things really flexible as I altered my trip when learning new sites to see as I met fellow travelers.

The trip planning was great. Trying to get 7 people organized was like trying to herd cats, but all our requests were handled well.

I absolutely love every minute of my planned trip through Linda! Even though it was done online and we did not verbally talk, I felt she communicated so clearly and well with me through her writing as if I was there. Any questions asked, she answered them. She also made bullet points for me as I had asked -- to make the itinerary more clear for me to scan over the needed accommodations of what I needed to cover, especially since there was so many things I was to do. I can tell she took a lot of time and effort into planning my trip. I gave her my budget and she accommodated to trying to stick with my budget. I cannot express how thankful I am with the detailed events, down to the train times and clear directions. Every day was to the spot clear. As a solo traveler, I felt very much at ease. She even called the Trolltunga hotel to make sure I was okay. I am just very VERY impressed with the process, especially since I am myself an Airbnb host and have a background in outdoor recreation planning. Its hard work with what she did and I appreciate every minute of it.

As mentioned in my last comment, I felt like Linda was a friend, answering all of my many questions. I felt like she was right there with me in Norway! Love her services so much, I do plan on attending the Nepal Yoga Retreat she had mentioned . I have been making recommendations to others about her service. I mean she even asked me at the end if I am home safe -- in not so many words. Thank you Linda. I offered to give her a tip via paypal and she declined. Amaaaazing person she is!

Monika was the strongest asset here. She knew the country in and out and is an x-pro skil jumper. The rest of the tour team was amazing as well.

Polona, Monika, Ales, and Siggi were all really amazing people to work with. I interacted with all of them via a Whatsapp group chat and they were there anytime I needed anything.

Really was a great trip. Day 2 needed a bit more instructions on sequence of stops. Food recommendations give were excellent, we could have used more recommended restaurants near we're we were booked to stay each night. Everything was really great and we had an awesome time.

Most of the trip was very good and well organized.

The Cartagena portion of the trip could have been better. There was some confusion with our day trIp to Rosario island. We didn't have the right information as to where to go and were told we needed a voucher which we never received. Tour guides in Cartagena tried to change our tour times and insisted on taking us to emerald shops (twice) even after we said we didn't want to go there.

Taxi drivers always showed up on time. Most guides were very good. Our favorite tour guides were Angelica in bogota and David in the coffee region.

Minor amounts of additional info would have help. Example is one of the guest houses did not serve breakfast. We did not bring food. Minor

I didn't receive a final confirmation of the itinerary which meant I didn't pick up on a misunderstanding on the last day of the trip. In re reading our emails I understood the last day was to be changed from Sigirya to Negombo. So I also take responsibility for not confirming this change. A bit more guidance on the timing of events would have been helpful - our driver left it to us to decide when to leave in the morning - I thought he would have had a better idea than us. We had lots of questions but felt his English wasn't good enough, first of all to understand the question and then to give us an informed answer. He was very pleasant and easy going but also a little difficult for us to understand sometimes.

Had a problem with a hotel room but this was dealt with quickly and efficiently.

Vlasta stayed in touch during the trip to make sure all was well.

We had a couple of minor hiccups with miscommunication causing delays but Diego always tried to make things right and waited in our hotel lobby to personally apologize. Other than that great service.

Kimkim did a great job. Our liaison (Giorgia) coordinated exactly what we wanted and when one of the tours fell through, arranged for a substitute on short notice. Well done!

Giorgia was amazing! Couldn't have asked for anything better. Timely responses, adaptable to our desires, and provided excellent advice.

Our trip involved the Ring Road and our advisor, Chris timed each day perfectly with the amount of driving and sight-seeing. The majority of the accommodation was wonderful with only two exceptions. The car rental was better than expected and all of the tours we requested were as described.

We had requested the Silfra snorkeling tour in January and received our vouchers from KimKim in March. After being in Iceland for over a week, we received an email from the snorkeling company requesting a medical questionnaire be completed prior to our tour three days hence. 24 hours later, after submitting it back, they "red flagged" me (the mother) because I was 'over 60' which then required a doctor's clearance. We wasted the next full day driving to another town to see a doctor and/or fax our doctor back in Canada (as email was not possible to our doctor's office). We finally solved the problem with many arrangements and long distance telephone calls but it was with great stress as it was our featured tour. This could have been easily solved had Chris and the tour company communicated that age would be an issue so that back in January, we could have seen our doctor *in Canada* to receive clearance prior. My age was known from the beginning of our trip planning. Vouchers should not be issued if a medical clearance has not been signed!