Kimkim Trip Reviews

It was helpful to have someone with knowledge of the area to help us book rooms. However, the itinerary seemed somewhat generic rather than customized. For example, there were several recommendations on the itinerary that were not open during the winter season. Also, because it was winter and the roads were not always in the best condition, it would have been nice if the itinerary was a little more specific with directions (i.e. what roads were before/after) rather than just saying look for the signs. We relied a lot more on a Rough Guide and a detailed map than I had expected to.

It was fantastic and planned very well. We had a great time. My only comment would be more detail in the overall itinerary so we don't have to bounce around kimkim trying to find different pieces of information about each activity.

The hotel we stayed at in Santa Marta was not great. The lack of air conditioning was a big problem. Also our guide for the hike in Tayrona did not speak much English and was therefore not very helpful. Other than that, the trip was great!

I was really pleased with the itinerary put together for us. We weren't able to do everything but we did almost everything and found some other interesting additions along the way.

The whole trip was planned half-way easier knowing what to do and what shall be expected in Iceland with assistance of kimkim's service.

Chris was able to adjust / alter the itinerary according to our preferences and requests and it turned out to be a successful journey. Most of the time we stayed 2 night straight at the same hotel and as a result it allowed us to revisit places and savor the dramatic landscapes we were not able to enjoy at the first day due to extreme weather condition in this April.

We were so pleased with how quickly you were able to put together the kind of itinerary and services to both meet our requests and to make the trip work smoothly.

I do shy away from using 'perfect' loosely but must say it was as close to perfect as things usually come.

Our trip went very smoothly and was a wonderful experience. We didn't wind up doing the activities on the days of our trip planned, but all of them were covered and it fit very nicely based on weather, etc...

Catia was very prompt in responding to any questions that we had during our trip.

I had the most fantastic trip! I saw everything I wanted to see and lots that I didn't know I wanted to see. Everything went smoothly. Hotels and guides and drivers were all great. Travel arrangements all worked well with no delays. Very pleased with all aspects of my trip.

Wai Lin was great with organising my trip. Always very prompt with replies and planned a trip that suited me perfectly.

Our guide Dawa Sherpa was tremendous, can't imagine the trip without him. He speaks great english, was very friendly and knowledgable, and was an excellent manager of our expectations. He also helped out with photos / videos for the trip which was an excellent value add. I genuinely would give him the highest rating possible and would recommend him to anyone else in an instant. He made the trip for us!

Mads provided timely responses to all of our questions and was extremely helpful. Overall his customer service was excellent.

Amazing! Well planned and amazing guide!

Our Manaslu Circuit trek in Nepal was everything I imagined it could be. Beautiful scenery, kind and interesting people, friendly and professional guide and porter, smooth logistics. Ngima Dorji Sherpa did an outstanding job for us arranging the trek, and was always responsive and accommodating. Tshering and Kaji, our guide and porter, kept a watchful eye on us on the trek and showed patience at every turn. I highly recommend this trekking agency.

As already mentioned, Ngima provided outstanding service in a professional, responsive, and accommodating way from my initial inquiry through the end of the trek.

Thanks Tiago, Cathy and I really enjoyed our week (post whale watch). We plan to return to visit other islands in the future.
You and your team were great!
Thanks so much - Joe

Overall, the trip was very good. There could have been a lot more communication about the daily itinerary and I wish that there had been more optionality provided for what was done each day. For example, when visiting the Elephant Sanctuary, there were several tour options that the sanctuary provided, but one of the tour was just selected for me without providing me an option (when I would have preferred to be on another tour). Also, I feel like many of the days ended the activities earlier than expected without any option to visit more sites or deviate from the itinerary. Overall, while the tour was great, I was expecting more for the money that I paid (even despite the fact that I realize I paid a premium for being a solo traveler).

Andy was phenomenal in some respects, especially when I was presented with a health issue. But again, some of my comments about the optionality of the trip and the communication could have applied. I think we could have come up with a more tailed trip for me if I had been provided more options and there had been more communication.

The trip was amazing. Loved the tips on stops and restaurants. Really happy with most of the accommodations. Will definitely be using Kimkim in the future

Only complaint was we weren't the happiest with the car rental place, didn't seem the reputable. Also the accommodations at the centric house, while centrally located, were very dirty for the price paid. Other than that, very happy.

Loved working with Chris, however would like an heads up when credit card would be charged so we could make sure the money was in the account.

Great guides, great itinerary

Amanda was the best and most helpful especially when things didnt go as planned. Like when the airport was closed 8-)

The actual trip itself was amazing - can not fault it, and the guide and porter could not have been better. There was good communication, and Amanda was helpful with all of my questions along the way. The only bit of advice I would offer is around clarity - for example, at the start (not having ever done this before) I didn't realise I was signing up for a solo/private trip. In the end, someone joined, which made the trip 500% better than it would have been, as there were not the opportunities to talk to other trekkers at the teahouses that I imagined there would be. The other one is around timeliness - the actual details (pickup time and where etc) I didn't receive until I was en route to Nepal - a bit nerve wracking as I wasn't sure what kind of internet access I would have. Might seem silly from the point of view of someone living in Kathmandu, but I like to have everything locked in as much as in advance as possible. But these are just very minor points to consider, especially for first time trekkers, and more than made up for by the quality of the trip itself.

Aside from previous comments = always helpful, always as quick as possible in the replies, met with me prior to both trips (trek and half day trip) .

We highly recommend Amanda and team. We had a fantastic trip and everything was organised seamlessly​

Amanda and team were always there looking after us. We really didn't need to worry about a thing. Our trekking guide was the envy of the rest of the group's we met on the trek so we felt very well looked after and in capable and safe hands.
We highly recommend a helicopter to get you to the where the best trekking starts if your budget allows.
Amanda and her team went above and beyond to make our trip to Nepal unforgettable.

We had the BEST time! Thanks so much Chris!

It was weird that I just got one travel agent, and that there was no choice at all -- an agent that ended up being good, if not perfect. I felt there was no particular reason I got this agent as opposed to any other--why this person? What was so great about them? What was special about who they were, or why I they were the person who should plan my trip?

Communication could have been better. We went 3 days without hearing anything, and then found out that our itinerary needed changes. Trip was still amazing, but going through that was nerve racking.

We were really pleased with Chris's response time and the trip schedule for making our way around the country. It was clear that Chris was not aware that a few of the sites and one of roads were closed for the winter. I also specifically asked about Glymur falls in the winter and if the log was across the river and what it would be like in March. Chris said the log would be there, however it was clearly marked on the sign at the trailhead that the log is not there in the winter. The hike was very snowy. We were prepared for that. Good hike either way but again some misinformation given the time of year. Our accommodation was generally excellent and very comfortable for our family of four. The OK hotel was good but the "pull out couch" was not long enough even for me to sleep on (I'm 5 foot 5 inches) let alone two 17 year old boys. Just good to know if you are putting a family in there it would work for two young kids.