Kimkim Trip Reviews for Argentina

The planning went fine. Oleksandra was helpful with her suggestions. The trip itself did not go smoothly. And communication with KimKim during the trip was extremely difficult. KimKim expected me to communicate in a WhatsApp that made no sense. Even my kids don’t know what that is. The emergency number didnt always answer and no one ever returned our calls. and Oleksandra told me she doesn’t respond to emails when she isn’t working. We were not informed of the difficulties exchanging currency and the hotels were not always as described. The hotel in Santiago was in a terrible and dangerous neighborhood, and the bar and restaurant were closed for the season so we had to venture out at night to find an open restaurant. It was very scary. It would have also been nice to know we were crossing the border on a dirt road in the middle of nowhere and had to pass a Covid test to get into Chile! What if we failed the test??? Also, our driver didn’t have National Park tickets we needed (they were delivered the next day) the hotel in Puerto Natale didn’t provide a box lunch for our day long glacier tour so we had to ask for food from other travelers. The hotel in Buenos Aires was nice but located in a bad area. Finally, it took 3 tries to get Oleksandra to respond about a refund for Tango tickets we could not use because of a cancelled flight. I am grateful she got a 50% refund but she could have been more responsive.

We used KimKim because of local knowledge and we paid a lot of money to KimKim for that. Patagonia was a marvel but would have been much more enjoyable without the stress of dealing with KimKim.

My daughter and I enjoyed a great trip to Argentina and Brazil that we booked through KimKim. It was easy to work with their pre-set itineraries and customize as necessary. We had an outstanding trip and saw a great deal of Argentina in only 12 days and then enjoyed 3 days in Rio. On balance, we were pleased with the service and support we got from KimKim and their local agent in Buenos Aires. Patagonia was amazing!! This was the second trip I booked through KimKim (Morocco - highly recommend!). The reason for the 4 star rating versus 5 star is two-fold. If I contrast the speed and specificity of responses I received from Oleksandra vs. my other trip it was not as good. The second point is it would have been good to have a heads up on the economic challenges in Argentina. We would have brought more US cash as trying to get local currency from bank machines was a continuing challenge and the government fee on withdrawals was up to 35% of the value of the transaction. There were also a lot of places that would not accept credit cards. Knowing this would have made a big difference in how we would have prepared for the trip.

Marina covered all the bases and was excellent. Our experience with Argentina and with KimKim was AMAZING! Trip of a lifetime!

Only downside is now we’re quite spoiled and will probably never NOT use KimKim if it is available in whatever destination we head to next!!

Hotel Review

Panoramic Grand Hotel

Puerto Iguazú

Excellent location and accommodations. Pool is a refreshing touch!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Biking Buenos Aires

Buenos Aires

Asado Dinner at El Fogón

Buenos Aires

Staff, ambiance, and food were a must fit an already perfect visit to the city!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Visiting the Argentine Waterfalls of Iguazu

Argentina

Laura was an excellent guide and just an overall wonderful human being! The falls were breathtaking and we wouldn’t have had the same experience without her. This is a MUST do trip in Argentina!

Quality of Experience

Guides, Drivers and Staff

Transport

We loved hiking the Perito Moreno Glacier, it was amazing. The all glaciers boat tour was amazing as well especially if you upgrade to The Captains Club. Rolpho, or Rudy for short, was fantastic in communicating the history of the Iguazú falls and understanding when we wanted to move on. We did both sides, Brazil and Argentina, and the boat ride at the bottom. We highly recommend all.

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mirador del Lago Hotel

El Calafate

We liked the location to town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Loi Suites Iguazú Hotel

Puerto Iguazú

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Glaciers Experience

Argentina

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Buenos Aires Barrios Tour

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Minitrek Perito Moreno Glacier

El Calafate

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore the Brazilian Falls

Puerto Iguazú

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Iguazú Falls Great Adventure

Puerto Iguazú

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I will never travel without kim kim again! From start to finish we were treated like royalty and had amazing guides/drivers etc. Marina was available to answer any questions and each excursion/activity was beyond our expectations. In Iguana, Laura Pomilio (our guide) was so knowledgeable about the rich history and all the ins and outs of the national parks. It felt like having a fast pass at Disney World everywhere we went. Pablo, our tour on the heart of the city bike trip, was amazing and gave us a close up look at all the major landmarks and cool neighborhoods in Buenos Aires. The asado, El Fogon restaurant, was out of this world. You get to see close up in an intimate setting how all their delicious meats are prepared and grilled before you. The Panoramic Hotel in Iguazu was lovely and a short walk from a yummy food market and many delicious restaurants and fun shops. We were only in Argentina for a week, but we packed it all in. So much more to see and explore in this beautiful country!!

Hotel Review

Panoramic Grand Hotel

Puerto Iguazú

Lovely views all around, friendly staff, nice rooms and gorgeous pool area.

Authenticity & Character

Beautiful views

Location

Walking distance from the heart of town.

Staff

Everyone was very friendly and helpful.

Cleanliness & Comfort

Clean and comfortable rooms.

Activity Reviews

Biking Buenos Aires

Buenos Aires

The four of us had our own private guide, Pablo. He was a wealth of knowledge about the city and her amazing history. Some of the places we visited were like hidden gems that only Pablo knew about. We experienced our first mate! It was yummy! The bikes were a conversation starter everywhere we went. They were made from bamboo! Very lightweight but super comfortable seats. We were all a little nervous initially riding bikes in such a busy city, but Pablo knew all the back roads and kept us safe the entire trip. This tour is a must on your first days in BA!

Quality of Experience

The one on one interaction with the guide. Not part of a huge group trying to hear what someone is saying.

Food

We had lunch along the river from a food truck and it was amazing!

Guides, Drivers and Staff

Pablo was the best!!

Asado Dinner at El Fogón

Buenos Aires

A small intimate gathering lets you explore the vast flavors of many kinds of meat. The staff was funny and friendly. Delicious wine pairings with each course (up to 8!!) Watching how they season, smoke and grill the meat in front of you was fascinating.

Quality of Experience

Food and service above par

Food

We made our own chimichurri sauce

Tango Show & Dinner at La Ventana

Buenos Aires

Dinner was delicious, service was premier, and the show was breathtaking. The dancers, singer, and musicians were all so talented. Very moving experience that cannot be missed while visiting Argentina.

Quality of Experience

Food and entertainment A+

Food

Delicious food and wine

Visiting the Argentine Waterfalls of Iguazu

Argentina

Our personal guide, Laura, was the sweetest and most knowledgeable tour guide. Her passion for the ecology, environment and history of the rich culture of Argentina made our experience even deeper. We opted for the boat adventure on the Argentine side of the falls. Be prepared to have your breath taken away and also to get soaked!! Totally worth it. But bring a change of clothes. They give you bags to keep your belongings dry on board.

Quality of Experience

Tour guide was amazing and the falls are phenomenal.

Guides, Drivers and Staff

Laura was the best guide due to her knowledge and passion for the country.

Transport

Wonderful drivers

We had a great two-week trip around Argentina. The trip includes a good balance of history, culture, scenery, and cuisine in each of the locations we visited. The hotels that we stayed in are either in really good locations or every interesting settings.

The tours themselves were excellent overall and had plenty of photo opportunities, activities, and food. The horseback riding in Mendoza and Iguazú Falls are notable highlights! We didn't visit the salt flats during the rainy season, so the five hour drive to there from Salta made it underwhelming. Unfortunately, we didn't find many other activities to do during our stays in Salta and Iguazú.

We had four main tour guides throughout this trip: Maria Laura (BA), Gabi (Mendoza), Andres (Salta), and Marcos (Iguazú). Each of them was able to offer interesting insights and commentary on each location. They were very friendly and easy to talk to. We noticed Andres wasn't as talkative as the other guides, but that might be because he was the only guide who also had to drive at the same time.

Overall, we enjoyed the trip and would love to visit again!

Wow wow wow . The trip was wonderful . Emilce you did an amazing job . I will definitely recommend all my friend tu use you for any upcoming travels.

Odile M. Robinson

We loved our amazing trip. We had been planning it for about nine months Natalia was very helpful especially since we had some trouble deciding exactly what we wanted to do, how much time we could stay and how much we were willing to pay. We wanted to squeeze as much in as possible without feeling rushed or stressed. Natalia was very understanding and accommodating. The lodge where we stayed four nights and eight duck hunts was wonderful. The hunting was great, hospitality was top notch, the lodge itself was luxurious yet homey. The food was out of this world. Ramiro was our host and was very hospitable. We loved talking about just about everything and we learned so much from him. The staff at the lodge were so extremely friendly. We felt so pampered. My family also enjoyed seeing Buenos Aires: the city, culture, and the Tango show. It was so nice knowing that we had someone to pick us up and get us to where we needed to be. We added a short trip to Ushuaia before we started our trip from KimKim team and had a greattime, but could have used some expertise. We loved learning about Argentina culture and seeing the unique landscapes of this beautiful country. The gift sent to us when we arrived at our lovely hotel was a wonderful surprise and a great introduction to Argentina

Hotel Reviews

CasaSur Recoleta

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pampa Lodge

San Miguel del Monte

Authenticity & Character

Location

Staff

They really pampered us

Cleanliness & Comfort

It was gorgeous and comfortable

Activity Reviews

Argentina duck hunt & mix bag

San Miguel del Monte

Loved the atmosphere and the hunting

Quality of Experience

Food

Everything was cooked to perfection

Guides, Drivers and Staff

Transport

Gala Tango Dinner & Show

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

I can honestly say that it was one the most amazing vacation I've had.
Everything was perfect from the beginning to the end.. Elmice did a great job with the different activities.. Every day was well planned and well organized.. My family and I were thrilled and really enjoyed every city we visited. Elmice made every city special for us.
It was our perfect family vacation with my 18 year old son and my 20 y daughter and my cousins (8 total)
Our guides in each city were well informed, very nice and very friendly.
I give 5* to Elmice and her team.

Hotel Reviews

Huinid Obelisco Hotel

Buenos Aires

Very friendly and helpful staff

Authenticity & Character

Beautiful lobby

Location

Near very good restaurants

Staff

Very helpful

Cleanliness & Comfort

Toilets cleand

Amérian Executive Mendoza Hotel

Mendoza

Good

Authenticity & Character

Exquisite chandelier

Location

Next to every thing

Staff

Nice

Cleanliness & Comfort

The air-conditioner made noises.

Hotel Merit Iguazú

Puerto Iguazú, Misiones

It was far from the main road. Rooms were musty and old

Authenticity & Character

Nothing to say. The rooftop pool was beautiful

Location

Bad location. Far from every thing

Staff

Very good service

Cleanliness & Comfort

Cleaner sheets

Activity Reviews

Uco Valley Experience - PRIVATE

Mendoza

Superb

Quality of Experience

Guides, Drivers and Staff

Punctual driver

Transport

Very good

Exclusive dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Wow!! Is all I can say!

Quality of Experience

Exquisite

Food

Top notch

Guides, Drivers and Staff

Our guide spoke French.. He truly made this experience

Transport

Good. The antique cars were a nice touch

San Antonio de Areco Excursion -Round trip Private transfers

Buenos Aires

Very relaxing. Perfect end to the vacation

Quality of Experience

The horse rides

Food

Empanadas were excellent

Guides, Drivers and Staff

ANDREA was the best!

Wine Walking 🍷🚶‍♂️

Mendoza

Beautiful experience!!

Quality of Experience

Learned a lot about wine

Food

Good tapas

Guides, Drivers and Staff

Hostess was very informative

Spa Day Termas de Cacheuta - PRIVATE

Mendoza

Very interesting! And relaxing

Quality of Experience

The towels needed a change.

Food

Very very good

Guides, Drivers and Staff

Very nice

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Breathtaking. Wine and food galore. Very friendly staff. Perfect

Quality of Experience

The dancing

Guides, Drivers and Staff

Friendly

Transport

Good

The Best of Argentina Culinary Experience

Buenos Aires

We had a lot of fun

Quality of Experience

The whole experience

Food

Superb

Guides, Drivers and Staff

Very very nice

Transport

Everything was amazing and the guides, Andrea, Louis, and Lorena were just perfect! This was an incredible experience that we could not have done if not for this travel agency.
Thank you very much.

My friend and I had an amazing time in Argentina! Emilce was an amazing contact for us as we planned our trip, and then once there we always had a local contact to ask questions to! Buenos Aires was such a vibrant city, and we loved getting to enjoy the culinary experience go dive into the local cuisine. We also appreciated our bike tour, as we left an open day on the end of our trip. This allowed us to learn the city, then return back to places we wanted to explore more! Mendoza was beautiful with the wine country and Andes views, and Iguazu Falls was such a gorgeous wonder of the world! We felt extremely safe being two young, female adults, and I would recommend KimKim and Argentina to anyone! It was amazing 🤩

Activity Reviews

Brazilian Falls - PRIVATE

Puerto Iguazú

The Best of Argentina Culinary Experience

Buenos Aires

Argentinean Falls - Full day

Puerto Iguazú

Tango Show & Dinner

Buenos Aires

Cycling and Wine tasting in the vineyards 🚴‍♂️🍷

Mendoza

Great Adventure - Boat trip

Puerto Iguazú

The Birds Park - PRIVATE

Puerto Iguazú

This was not what I expected it to be. It was our last day so it was light right before going to the airport, but it was essentially just a zoo. I had thought we would be bird watching more in the wild, but that was not the case. It was still amazing to see all of the exotic bird species that live there!

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of the hotels were centrally located and comfortable, not a fan of the hotel in Mendoza though. The dinners and lunches that Emilice planned were stellar. We couldn’t have dreamt of a better trip. My husband and I are seasoned travelers but I would have never been able to plan a trip as good as this one. Thank you KimKim, Emilice, and all of our drivers and guides. Will definitely use this company again and will recommend to my fellow travelers. Gracias por todo!!!

Hotel Review

Cordon del Plata

Mendoza

Although we were moved to Hotel M, across the street and it was newer, it was noisy and bathroom was super small similar to a bathroom on a cruise ship. You could hear everyone in the hallway and street noise was pretty bad. It was centrally located which was very nice. Also, I requested a little later check out and they asked for 50% of daily rate. Unbelievable.

Authenticity & Character

Location

Centrally located in heart of city, easy to walk around.

Staff

Cleanliness & Comfort

Activity Reviews

Dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Quality of Experience

Food

Guides, Drivers and Staff

Transport

It was fun riding in a 1928 Model T car but it should not be used to go such a long distance. Took us an hour to get to the restaurant and 20 minutes to get back in a regular car.

Great Adventure - Boat trip

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Neighborhoods Tour

Buenos Aires

Hernan our guide was fabulous.

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding at Sunset (And creole BBQ) 🐴🍗

Mendoza

Very rustic place and home cooked lunch was delicious. Enjoyed riding in the Andes.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Quality of Experience

Food

Guides, Drivers and Staff

Transport

"Fileteado" Class in San Telmo

Buenos Aires

The tour of San Telmo was great but too much emphasis on Fileteado. The class was very enjoyable.

Quality of Experience

Guides, Drivers and Staff

Transport

The Best of Argentina Culinary Experience

Buenos Aires

So much fun. Food was delicious and met other travelers.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

“Santa Susana” Fiesta Gaucha Excursion

Buenos Aires

Quality of Experience

Guides, Drivers and Staff

Transport

Iguazú: NATIVE GUARANI COMMUNITY

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Brazilian Falls - Half day

Puerto Iguazú

This was phenomenal. See the Brazilian side before you see the Argentinian side.

Quality of Experience

Guides, Drivers and Staff

Guide was just ok.

Transport

Parque Das Aves

Puerto Iguazú

Not a bird lover but truly enjoyed the experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Our driver was very nice.

Argentinean Falls - Full day

Puerto Iguazú

Wow, it was breath taking. The Iguazú Falls should be on everyone’s bucket list.

Quality of Experience

Guides, Drivers and Staff

Transport

Between Vineyards and Olive 🍷🍇 (Luján de Cuyo & Maipú)

Mendoza

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip to Argentina was amazing. Andrea was great a great help on WhatsApp when we had questions and Fabio was such a good driver. We loved the city vibe of Buenos Aires and the tango show was a highlight. Ushuaia was a neat port city. We really enjoyed our free day hiking to Laguna Esmeralda. The capybaras that we saw in Iguazu were adorable and the waterfalls epic. Leandro touched base with us throughout the trip and we really appreciated the detailed itinerary and assistance that he provided.

This is the first time I’ve used a travel agent and absolutely everything ran smoothly. From our driver, Eduardo, in Buenos Aires to our guides Rodolfo in Iguazu and Ramiro in Mendoza, everything ran like clockwork. Our visit to breathtaking Iguazu Falls was fun and informative; on our second day we did a bike and kayak trip with Alejandro and Nadia, and was definitely the highlight of our time in Iguazu. In Mendoza, we had two enjoyable and informative days with Ramiro at several wineries. On our third day, we were supposed to visit Puente del Inca and do a short hike in the Andes, but motion sickness got the best of me and we had to abort those plans on our way up.

Working with Natalia to plan this trip was a pleasure, she was very responsive and provided us with a customized the trip that was exactly what we wanted. We are looking forward to working with Natalia on our next trip to Argentina.

Hotel Review

O2 Hotel Iguazú

Puerto Iguazú

Very nice hotel, great breakfast, great location. Would stay there again.

Authenticity & Character

Relatively new hotel

Location

Walking distance to restaurants, bars, and shopping.

Staff

Very helpful

Cleanliness & Comfort

Clean and comfortable

Activity Review

Uco Valley Wine Country

Mendoza

The wineries are just beautiful. The wine tastings were informative (and delicious). Lunch was also excellent.

Quality of Experience

Beautiful scenery and winery

Food

Outstanding food

Guides, Drivers and Staff

Our guide, winery staff, driver—everyone was helpful and informative

Transport

We had a private driver.

Emi planned the honeymoon of our dreams! We had less travel time than we would have liked but she was able to help us plan a trip that included multiple destinations and so many rich experiences. It’s hard to pick out our highlights because every moment was perfect! We started in Buenos Aires and took a cooking class, saw a tango show, and did a tour of the city. Then we spent two days in Iguazu Falls where we got to see both sides. Lastly, we spent a few days in Cordoba and visited many beautiful places in the countryside. Unfortunately I wasn’t feeling well for a portion of the trip but Emi was amazingly flexible with helping us plan some alternate, more suitable activities last minute. Prior to this trip, we had never used this type of service but we’re so glad we did! It was so much more comfortable having someone local to provide us with tips and to ensure that everything was taken care of for us. You won’t regret planning a trip with her!

Hotel Reviews

Recoleta Grand Hotel

Buenos Aires

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Panoramic Grand Hotel

Puerto Iguazú

Beautiful facilities, delicious food.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Azur Real Hotel Boutique & Spa

Córdoba

Authenticity & Character

Gorgeous hotel

Location

Staff

Cleanliness & Comfort

Appreciated all of the little details like the champagne that was left for us and the pillow menu!

Activity Reviews

The Best of Argentina Culinary Experience

Buenos Aires

Quality of Experience

Food

They were so accommodating with my many dietary restrictions!! I felt included in the whole experience despite not being able to eat many of the traditional foods

Guides, Drivers and Staff

Transport

Half day City Tour - Private service with English speaking guide

Buenos Aires

Andrea is an amazing tour guide!! My husband and I learned so much in one day. Thank you!

Quality of Experience

Guides, Drivers and Staff

Fabio was so friendly and helpful throughout the whole trip. Thank you!

Transport

Perfect combination of walking and driving :)

Argentinean Falls - Full day

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Brazilian Falls - PRIVATE

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Parque Das Aves

Puerto Iguazú

Quality of Experience

Guides, Drivers and Staff

Transport

Calamuchita Wine Roads. Wines with character

Cordoba

Quality of Experience

Food

Guides, Drivers and Staff

H

Transport

We had a blast. It was a seamless experience from Planning it with Emi to the panoramic views, gorgeous beautiful South America to the outstanding guides, gourmet food and wonderful stay. Our highlights were Bariloche, Amazonas and Christ the Redeemer. Our kids had a blast in Bariloche playing golf in that wonderful resort, snorkeling in Buzios and Rio.
Buzios was a wonderful surprise.
We want to go back again hopefully soon.
The only little problem we had was the unanticipated big luggage costs in some of the trips. Next time we would like to avoid Gol airlines if possible. The tour guides were outstanding. We loved working with your team.

This is our first trip internationally after Covid and we didn't know what to expect with all the changes.. Despite the stress of having to supply additional documents due to some restrictions; we will gladly do it all over again. if i may be honest, I initially found Tatiana to be less responsive. It took her a while to respond to my queries about the upcoming trip. But once we were in Argentina, everything was smooth. Our trips were all amazing. The hotels we stayed in were all clean and close to the towns. The drivers were always on time.. And punctuality is a big deal for us. We enjoyed Argentina so much.. Surprisingly, the walking tour in Buenos Aires was very informative and i highly recommend doing that. The tango show was one of the highlights of our trip. Please don't leave Argentina without watching the tango dinner show.. It was the best. If we come back, we want to see the rest of the country. 10 days isn't enough but it was one of our best vacations ever. And Tatiana, i will contact you again for another South American tour. :)
Thanks for a spectacularly planned tour for us. Shout out to our tour guides, Gabriel in Tierra del Fuego and Ismael in El Calafate. Both were very personable and good-looking too. Lol..

Hotel Review

Calafate Parque Hotel

El Calafate

This is like a boutique hotel close to the main town area. Very clean and staff are very helpful. It is close to the main town area and yet it is located in a quiet street away from the bustle of the main street. It is within walking distance from everything. I recommend staying in this hotel. If there is one thing that needs improvement--the food served in their onsite restaurant isn't the greatest. The wait staff are good . The food itself is sub par.

Tips for future travelers

Just eat outside for lunch and dinner. Breakfast is good enough.

Authenticity & Character

loved the plank wood floors..it gave character to the place

Location

the seclusion of the area and yet being so close to town

Staff

very friendly and attentive

Cleanliness & Comfort

liked the room set up and the lobby with their modern functionality

Activity Review

Buenos Aires Walking Tour - Dinner Tango Show

Buenos Aires

We weren't expecting to enjoy the show so much. First of all, the food was great! Service was fantastic. But the skills and talent of the show performers were amazing. Really, really enjoyed the show.

Quality of Experience

the performers were the best.

Food

i want to go back to ushuaia for the crabs

Guides, Drivers and Staff

some of the drivers didn't speak english which was hard to communicate but they were punctual and that's what counts.

Transport

same as above. hard to communicate

This is the second time I use KimKim for my travels and I will definitely keep using the services in the future. From the travel inception to the assistance during travel itself, the levels of service and care were superb.
Lucas has accommodated all my requests and help me build the perfect trip. He was in touch all along to make sure I catch my flights and if there were any unforeseen changes.
They providers selected were also very friendly and when the weather wasn’t allowing to do the planned activities they have suggested amazing alternatives.
Lastly, Argentina has so many beautiful travel options to offer, from luxury travel to adventurous hikes or family vacation. It is such an amazing country as it is its people.
Totally recommended!

Hotel Review

Belmond Hotel das Cataratas

Foz do Iguacu

Excellent service, luxurious rooms and facilities, amazing food!

Activity Reviews

Trekking Cerro Bellavista

Bariloche

Thanks to Carlos and Monica for organising the best excursions even when the weather wasn’t behaving. We had an amazing time and we will totally come back!

Quality of Experience

Guides, Drivers and Staff

Transport

Explore the Argentine Falls

Puerto Iguazú

Thanks Pilar for such a beautiful journey through the national park and for taking care of use at anytime during the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Spirit of Glaciers

El Calafate

At first I was a bit hesitant about this experience but it was totally worth it to see the glaciers from up close and know a bit more about the national park. The food and service were excellent I recommend doing the private lounge experience!

Quality of Experience

Food

Transport

In 40+ uears of global travel we have never used an agent before but now we are sold. Our flights, car rentals and transfers worked like clockwork and Oleksandra was efficient and responsive.

In particular Oleksandra saved the day when our return flight (booked by us) was cancelled at the last minute and our hotel was full. Oleksandra contacted our airline when we could not and gave us alternative options. She also got us a very nice hotel at a good price for our extra night.

Muchas gracias Oleksandra.

Hotel Reviews

Rendez-Vous Hotel Buenos Aires

Buenos Aires

This hotel is very well located in the heart of bars and restaurants of Palermo and is reasonably priced. The lowest priced rooms in this cozy hotel are snug and I would opt for an upgrade to a bigger room. The staff was exceptionally helpful and friendly and language was never an issue. Breakfast was good and the bed was very comfortable. When our flight home was cancelled at the last minute Marion was very helpful and sympathetic. Gracias.

Tips for future travelers

Upgrade to a larger room.

Authenticity & Character

very nice design

Location

Staff

personal touches and friendliness

Cleanliness & Comfort

Design Suites Bariloche

San Carlos de Bariloche

very nice hotel on the shores of the lake close to town. I would have given 5 stars if our room had a better view. The indoor/outdoor pool was very nice but is probably due for renovation and the ladies bathroom in the pool area was not up to the standars of the rest of the facility. The restaurant was very good and we had 2 dinners at the hotel. The room design was beautiful but the internet connection was a bit sketchy, we shifted to various netwoks several times during our stay.

Tips for future travelers

I would seek a room in one of the lower number building like 1 or 2 (we were in 4 and had a nice view of another building)

Authenticity & Character

Location

Staff

Cleanliness & Comfort

room was great pool shower for the ladies a bit gross

Activity Reviews

Dinner & Tango Show

Buenos Aires

we did not do this activity

Walking Tour Premium

Buenos Aires

we learned a lot about the city and had a comprehensive tour by a very knowledgeable guide.

Quality of Experience

personal touch and great knowledge

Guides, Drivers and Staff

Transport

Overall it was a very good trip. Sabrina and Tatiana were helpful in answering most of my questions. The pickups and transfers were punctual and most tour companies were communicative and notified us in advance of any changes.

In terms of the services booked, most were great. Carlos, who did the walking tour in Buenos Aires was really good and we learned a lot. We had great guides in Ushuaia. Gabriel and Juan from Antartur who did the Laguna Esmeralda hike were fantastic. So was Andres with Latitud (Tierra del Fuego National Park tour). The Perito Moreno Glacier hike was also a major highlight of the trip.

The only difficulty was in El Chalten, where we did not have a guide. Our drivers were from Las Lengas tour company and they did not speak English so we had trouble finding out when we were getting picked up and this was a little stressful as I had to call the hotel to help coordinate for us. We also did not like 2 out of 3 of the hotels. Mirador del Lago was great. Las Hayas in Ushuaia was a pretty hotel on the outside and in the lobby and common areas, but the room was very basic. We had a ground floor room and the lights from the outside of the hotel shined directly into our room, making it hard to sleep. After requesting that they move the light, they did not follow up. Amerian Buenos Aires Park Hotel also felt a little old, had slow wi-fi, and wasn't very comfortable. We also didn't know that we were supposed to pay for national park admission fees, so it would have been nice to know this in advance.

I would recommend using Kimkim again if someone was booking a long trip like ours. Even after the small problems mentioned above, it was nice that everything was more or less taken care of.