Kimkim Trip Reviews for Argentina

4.8
Based on 234 ratings
Read 234 verified reviews by travelers who booked their trip to Argentina on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Experience with KimKim
Argentina | Mar 9 - Mar 22, 2024

M
Marlene R.
Boston, MA | Reviewed on Apr 06, 2024
We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather... Read more

We (family of 4) had an amazing 2 week trip to Argentina and Chile. Fran planned the whole trip and was super responsive. She gave great suggestions on places to visit and tours to take. She offered many hotel choices and even restaurant recommendations. I usually plan all of our family vacations myself and this was the first time I used a travel agent due to the length of the trip and the number of places we visited. I was very pleased with the quality of the trip. We had some weather related issues on the trip and I was impressed at how quickly KimKim was able to respond and make changes. Kristy was our contact during the trip and she responded right away when we had questions or needed to make any changes. This was super helpful. I will definitely use them again for another trip!

Hotel Reviews
Gran Meliá Iguazú
Iguazú National Park

The hotel was beautiful and the food was delicious. It was my favorite breakfast of the trip. The staff was so warm and friendly

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Rio Serrano
Torres del Paine

The setting is gorgeous. We had a Mountain View from our hotel room and I could have looked at it all day. The food and drinks were delicious. The Calafate sour was quite memorable. The pool and spa were lovely. Tours excellent.

Authenticity & Character
Location
Views spectacular
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas

Gorgeous hotel right in the center of town in the main square. Walk to many lovely restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mandarin Oriental, Santiago
Las Condes, Santiago

The hotel lobby is stunning. The pool area is gorgeous and the restaurants were delicious

Authenticity & Character
Location
It wasn’t that walkable to places but it was easy to take an Uber anywhere
Staff
Our check in was a little rough. They were not so friendly but the rest of the interactions were positive
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

It was a nice hotel. Very clean. The breakfast buffet was not so great. We ate at the restaurant for dinner and it was excellent. It was on the lake but not walkable to the cute town. They did have a free shuttle though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Clasico
Buenos Aires

We did not enjoy this hotel. The location was not great. There was not a lot of shopping and restaurants that close by and some vacant store fronts. We had the penthouse and it seems more shabby than chic. The breakfast was fine but nothing great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Loi Suites Recoleta
Buenos Aires

Good location and nice lobby. The rooms are a little dated. The breakfast was just ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Café de los Angelitos: Dinner and Tango Show (VIP Menu)
Buenos Aires

Lovely food and a fun show

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Boat Tour
Perito Moreno Glacier Boat Tour
El Calafate

The Perito Merino glacier is just stunning and if you have the opportunity to get close-up on a boat, I Highly recommended

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking City Tour- Private
Buenos Aires Walking City Tour- Private
Buenos Aires

We had a very good guide. He showed us quite a bit of Buenos Aires and gave us a lot of history. We enjoyed it.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

We really enjoyed both sides of the falls but our tour guide was not great. He tried to upsell us to do the Brazilian boat ride $20 pp instead of the Argentinian boat ride we already paid for so that was weird. He didn’t tell us that much about the falls or provide suggestions but where the best pictures were. We cover both sides of the falls so it was a long day but we had to ask him to stop so we could eat lunch at 2:00 because we had been going since 8:30. He told us we could have 30 minutes for lunch at a place that did not have takeout. We changed clothes after we got soaked on the Argentinian side and then then we went over to the Brazilian side and he sent us down a path to see a part of the falls and we got soaking wet again. I thought it would’ve been nice if he had told us that we were going to get drenched again.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat Trip to Glacier Grey
Boat Trip to Glacier Grey
Argentina

This was one of the best tours of our trip. The scenery is amazing. The boat was very nice and the staff were super friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Discovering Torres del Paine: Waterfalls, Glaciers, and Wildlife
Puerto Natales

Torres Del Paine is beautiful. We had a cloudy day but our tour guide tried very hard to show us the peaks. He pointed out lots of wildlife and we had a very nice picnic lunch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isla Magdalena and Penguin Colony
Isla Magdalena and Penguin Colony
Argentina

The boat and staff were great. The Penguins were just super cute and amazing to watch.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago

This tour was just ok. There was some history, but a lot of politics and the tour itself just wasn’t that exciting. We had two teens with us and he didn’t try to engage them at all or make it interesting for them.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Apr 22, 2024
Hey Marlene, Thank you so much for your kind words! I'm thrilled to hear that you had such a wonderful trip with your family and that I could play a part in making it memorable for you. It was my pleasure to assist you in planning your adventure through Argentina and Chile, and I'm glad that my recommendations and suggestions were helpful to you. I understand that weather-related issues can sometimes put a damper on travel plans, but I'm glad that we were able to quickly respond and... Read more

Hey Marlene,

Thank you so much for your kind words! I'm thrilled to hear that you had such a wonderful trip with your family and that I could play a part in making it memorable for you. It was my pleasure to assist you in planning your adventure through Argentina and Chile, and I'm glad that my recommendations and suggestions were helpful to you.

I understand that weather-related issues can sometimes put a damper on travel plans, but I'm glad that we were able to quickly respond and ensure that you still had a fantastic experience. We hope to see you soon again in South America!

Safe travels,
Francesca

Mixed bag: highly rec Mine Hotel in BA, excursions in El Calafate
Argentina | Mar 19 - Mar 27, 2024

David
David D.
Minnetonka, MN | Reviewed on Apr 03, 2024
We loved our trip to Buenos Aires and Patagonia, specifically El Calafate. We highly recommend both. That said, the actual execution was a mix of good and not. We were pleased with the overall planning process and the overall itinerary suggestions by Agustina and her responsiveness to questions about the trip.. However, the actual execution fell short in a few ways: Our transfer to the local airport to fly to El Calafate was a no-show, and we didn’t get immediate response from our original... Read more

We loved our trip to Buenos Aires and Patagonia, specifically El Calafate. We highly recommend both. That said, the actual execution was a mix of good and not. We were pleased with the overall planning process and the overall itinerary suggestions by Agustina and her responsiveness to questions about the trip.. However, the actual execution fell short in a few ways:

Our transfer to the local airport to fly to El Calafate was a no-show, and we didn’t get immediate response from our original local contact, who turned out to be on holiday a lot of the time we were in BA. It was very stressful, and we never got an apology or really any sympathy, just a quick refund of the cost we paid to get a taxi ourselves at 4:30 a.m. with the help of the hotel.

Speaking of the hotel, we loved the Mine Boutique Hotel in BA and would highly recommend it, but only ended up there after we asked for multiple more options from those originally suggested.

(Also the country guide materials shared with us stressed the strictness of luggage weight limits, and so we took the time to repack for El Calafate. However from what we could see, there was no apparent attention paid to many of our fellow passengers very large suitcases.)

We also requested additional options for hotels in El Calafate from the one originally suggested, and eventually without notification, when we went to review the final itinerary, the hotel to which we had agreed was not the one listed in the itinerary. Only after asking did we get a reply that the original one was no longer available, and so Agustina had booked an alternative. That one didn’t appeal to us, and set off another round of hurriedly reviewing options. We ended up at Terrazas del Calafate, which was tolerable but not great.

We had two walking tours in BA. While we were happy with them and the plan, the first one was rained out and rescheduled for the last day of our trip. That guide, Sandra, did a great job but we were surprised that she showed up without any apparent knowledge of the places that we were expecting to see that day. We then lost some time dealing with public buses over to La Boca that could have been easily saved with a taxi. No blame for Sandra, I don’t think, but someone didn’t get the message about the tour plan for the day.

On the positive side, the excursions in El Calafate were amazing: boat to Estancia Cristina, Perito Moreno glacier via both walking platforms and boat, and a day at Nibebo Aike sheep ranch including 3 hours on horseback. A note about Nibepo Aike—it is a long, bumpy ride to get there. However for us it was definitely worth it, but I wasn’t mentally expecting the gravel road trek.

As mentioned before, we highly recommend the Mine Hotel, but also generally that part of the Palermo neighborhood is a great great place to be, particularly for restaurants and shopping, as well as a base to go to other parts of the city and proximity to the National airport too.

Hotel Reviews
Mine Hotel Boutique
Buenos Aires
Authenticity & Character
Location
So close to many restaurants and shopping in the neighborhood, plus close to the National airport and decently located to get to the other major neighborhoods and sites
Staff
Cleanliness & Comfort
Terrazas del Calafate
El Calafate

Somewhat dated. Walkable but a long way to main drag, though taxis are easy. Nice view of lake but not really to the mountains. Mix of great and surly staff. Pretty much lives up to its website—calibrate your expectations. I wouldn’t recommend seeking it out, but if you’re short other options, it serves its purpose.

Activity Reviews
Trekking at Estancia Cristina
Trekking at Estancia Cristina
El Calafate
Perito Moreno Glacier & Safari Azul
Perito Moreno Glacier & Safari Azul
Argentina
Quality of Experience
Estancia Nibepo Aike
Estancia Nibepo Aike
El Calafate
Quality of Experience
Food
Lives up to expectations for the roast lamb experience
Guides, Drivers and Staff
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Apr 10, 2024
Hello Dayhoff family, how are you? Thank you for taking the time to leave your testimony, it is of enormous value to us. I am sorry you did not fully enjoy your trip, knowing that all the services were provided as planned, except for the transfer you mentioned as I told you at the time, the local operator had a problem and the driver could not arrive on time. Nicolas had his days off, and his automatic message with Emilia's number, who covered those days. She was on call at the time.
We...
Read more

Hello Dayhoff family, how are you?

Thank you for taking the time to leave your testimony, it is of enormous value to us.

I am sorry you did not fully enjoy your trip, knowing that all the services were provided as planned, except for the transfer you mentioned as I told you at the time, the local operator had a problem and the driver could not arrive on time. Nicolas had his days off, and his automatic message with Emilia's number, who covered those days. She was on call at the time.
We sincerely apologize for the stress caused.

Aerolineas Argentinas has strict weight conditions for your luggage. As you can see on their website, the weight allowance for bags on domestic flights is shared in the important information.

Thank you for the comment about the hotel in Buenos Aires and El Calafate. Due to availability issues, sometimes we have to change. And since you did not want the proposed hotel, we proceeded to change quickly for another option. We are always open to change in these cases and we do our best to book in the hotels we have planned, but there may be no availability. We are sorry If we were not clear about this at the moment.

Thank you for taking the time to leave this comment. It helps us to improve our services and we are glad to know that you enjoyed your activities here as well.

We wish you the best and amazing trips ahead :)

Agustina

Our amazing trip to Argentina
Argentina | Mar 6 - Mar 21, 2024

N
Noor S.
United Kingdom | Reviewed on Mar 27, 2024
We contacted Kimkim last year and were put us in touch with Claudia. She tailor made our tour for us including booking the internal flights, hotels and all the tours. The local agent Julieta was prompt and helpful at all times. The trip was absolutely amazing with wonderful guides throughout. The only tour that could have been better is the wine tour in Mendoza. The various types of tour should have been discussed with us as my husband is a bit of a wine connoisseur. Every other aspect was... Read more

We contacted Kimkim last year and were put us in touch with Claudia. She tailor made our tour for us including booking the internal flights, hotels and all the tours. The local agent Julieta was prompt and helpful at all times. The trip was absolutely amazing with wonderful guides throughout. The only tour that could have been better is the wine tour in Mendoza. The various types of tour should have been discussed with us as my husband is a bit of a wine connoisseur. Every other aspect was perfect. We had the most amazing time and are still reliving the wonderful time we had. I would definitely recommend kimkim and Claudia . In fact my brother is planning a trip to Argentina next year and will be contacting Claudia.

Hotel Reviews
Cacique Inacayal Lake Hotel & Spa
San Carlos de Bariloche

The hotel view was amazing as we had a lakeside room. The room was comfortable. Breakfast was good although the only eggs on offer were scrambled or boiled . The location is perfect as it’s a short walk to the centre of town

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palladio Hotel Buenos Aires—MGallery
Buenos Aires

Loved the hotel. The location was perfect. Very nice ambiance. Room was comfortable and v clean

Authenticity & Character
Loved the lobby and restaurant- had a great buzz
Location
Perfect facing a beautiful park
Staff
V friendly and helpful
Cleanliness & Comfort
Our room was very clean
Mercure Iguazu Hotel Iru
Puerto Iguazú
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Park Hyatt Mendoza
Mendoza

Loved the location and loved the building. Our room was wonderful, especially loved the bathroom. It was huge . The lobby was inviting with very little seating area. The restaurant was great and the breakfast had a wide variety of foods. Even had a chance to try Mate

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Mar 27, 2024

Hola Noor,
I'm so happy to see you had a terrific time exploring some of the most unique destinations in my country. What a way to celebrate your 40th wedding anniversary!♥
I hope you come back and we can organize a tailor-made wine tour!
All the best,
Clau

Trip to Argentina
Argentina | Feb 9 - Feb 24, 2024

Rebecca
Rebecca B.
Canada | Reviewed on Mar 18, 2024
My trip started with the pickup at the airport taking me to the wrong hotel. The second disappointment was the lack of communication regarding our tour in Ushuai, I mean who goes all the way to Ushuai and not book the penguin tour? That was the main attraction in Ushuai and that was a huge disappointment for me. Other than these two hickups, the rest of the trip was ok. Read more

My trip started with the pickup at the airport taking me to the wrong hotel. The second disappointment was the lack of communication regarding our tour in Ushuai, I mean who goes all the way to Ushuai and not book the penguin tour? That was the main attraction in Ushuai and that was a huge disappointment for me. Other than these two hickups, the rest of the trip was ok.

Activity Reviews
Full-Day Tour in Areco & Estancia
Full-Day Tour in Areco & Estancia
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires
Dinner & Tango Show
Dinner & Tango Show
Buenos Aires
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Walking Salta Tour
Half Day Walking Salta Tour
Salta
Quality of Experience
Guides, Drivers and Staff
Full-Day Salinas Grandes through Purmamarca
Full-Day Salinas Grandes through Purmamarca
Salta
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cafayate
Full Day Cafayate
Salta
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Mayo Spirit Trek
Full-Day Mayo Spirit Trek
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Trekking & Canoes in the National Park
Full-Day Trekking & Canoes in the National Park
Ushuaia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half-Day Beagle Channel Navigation
Half-Day Beagle Channel Navigation
Ushuaia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Mar 20, 2024
Hi Rebecca
I hope you are fine! Thanks for your feedback!
These comments help us to improve our services every day! :) 
On the arrival day, the driver left you at the wrong Dazzler Hotel, we are very sorry about that; fortunately, it took 10 minutes to pick you up and take you to the correct Dazzler. This was thanks to our emergency line 24/7, thanks for contacting us as soon was needed! 
Then about Ushuaia, this was not mentioned as a must-see, sorry for not recommending it during the...
Read more

Hi Rebecca
I hope you are fine! Thanks for your feedback!
These comments help us to improve our services every day! :) 

On the arrival day, the driver left you at the wrong Dazzler Hotel, we are very sorry about that; fortunately, it took 10 minutes to pick you up and take you to the correct Dazzler. This was thanks to our emergency line 24/7, thanks for contacting us as soon was needed! 
Then about Ushuaia, this was not mentioned as a must-see, sorry for not recommending it during the booking process. But, despite this, I am happy to see your pictures and see that you enjoyed this trip :)

We hope to receive you both on a future trip! Thanks for traveling with us!
Regards, 
Mery

Great time in Iguazu Falls!
Argentina | Feb 21 - Feb 23, 2024

Ileana
Ileana I.
Jollyville, TX | Reviewed on Mar 16, 2024
Claudia, the local specialist made a good job booking exactly what we wanted for tours at the falls (Argentinian and Brazilian sides), as well as our stay at the Iguazu Jungle Lodge Hotel. Tour guides for our two days were good, as well as drivers to/from airport and to parks. The Iguazu Falls are very beautiful, the hotel is beautiful, and we very much enjoyed the local food too. Our flight from Buenos Aires was delayed by more than an hour, and I contacted Kim Kim staff to make them... Read more

Claudia, the local specialist made a good job booking exactly what we wanted for tours at the falls (Argentinian and Brazilian sides), as well as our stay at the Iguazu Jungle Lodge Hotel. Tour guides for our two days were good, as well as drivers to/from airport and to parks. The Iguazu Falls are very beautiful, the hotel is beautiful, and we very much enjoyed the local food too.

Our flight from Buenos Aires was delayed by more than an hour, and I contacted Kim Kim staff to make them aware of potential issues. Kim Kim staff made sure that our driver in Iguazu would pick us up on time. We very much appreciated the follow up.

Hotel Review
Iguazu Jungle Lodge Hotel
Puerto Iguazu
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Claudia Salvato
Claudia
Claudia Salvato
Local specialist in Buenos Aires | Replied on Mar 21, 2024

Ileana, I'm glad you enjoyed your trip to this world's natural wonder!
It was a pleasure to plan this adventure with you, we hope you come back to visit other amazing destinations with us!
Thank you for taking the time to share your feedback.
All the best,
Claudia

Argentina Jan2024Hi Kristy,Lost this in out...
Argentina | Jan 10 - Jan 26, 2024

Sharon
Sharon F.
Canada | Reviewed on Mar 12, 2024
Argentina Jan2024
Hi Kristy,
Lost this in outbox but found it yesterday.
Yes, it was an adventure. For the most part, we enjoyed it: the waterfalls, the wildlife in the Iberá, the parks and train ride. We missed the Beagle Channel but we didn’t mind. We saw the penguins and had a boat ride.
For your future tours of Argentina, I would recommend no more than one activity per day. 4-6 hours roaming about is more than enough for us(mid 70 age group). We had to rein in Juansecondo after 5...
Read more

Argentina Jan2024
Hi Kristy,
Lost this in outbox but found it yesterday.

Yes, it was an adventure. For the most part, we enjoyed it: the waterfalls, the wildlife in the Iberá, the parks and train ride. We missed the Beagle Channel but we didn’t mind. We saw the penguins and had a boat ride.
For your future tours of Argentina, I would recommend no more than one activity per day. 4-6 hours roaming about is more than enough for us(mid 70 age group). We had to rein in Juansecondo after 5 hours. He was wonderful.
In fact all the tours were great with enthusiastic guides who love their country.

We loved Ibera but the drive was daunting. We would never have made it in if there had been a downpour. As it was, getting out was difficult too even with the big 4x4 due to the heavy rain that came the night we arrived. However the magnificent thunder and lightning storm we witnessed our first night made up for a lot. The lagoon was stunning and we had 2 outings each day with a knowledgeable ranger. Only one other couple at the lodge who arrived a day after us. But we understand why due to access.

The accommodations were gems esp De La Fante in Iguazú. Kind of rundown at first glance, but hiding a jewel of a 5 star restaurant within with servers in suits and knowledgeable. Sushi and Italian kitchens- absolutely delicious and affordable. A highlight.

Palo Santo in BA was a delight. Helpful and friendly with very good food and affordable. The hop on bus didn’t work for us, took 6 hours to complete. That’s without getting off, lots of waiting at stops. We got off after an hour and took a city bus back to PS. we enjoyed seeing the Belles Arts and Evita museos. Our guided city tour was excellent. We mostly had Muhammad for our driver in BA. His English was pretty good and he was very sweet.
Wasn’t crazy about the tango dinner and show-very expensive and obviously a cruise ship money maker cramming 200+ people into the venue-hopefully never a fire.

Tierra de Leyendra was nice and quiet. Unfortunately apartments are being built in front and will ruin his view of Beagle Channel. Sebastian is a former banquet chef whose dinners were generally good but expensive and not as good as De La Fante. The hot tub was not open. Would have been nice. Being a taxi ride out of town was a nuisance but we found a nearby park by the river and ocean that we frequently walked in and enjoyed. Ushuaia is very interesting.

All in all a good trip. Many thanks to you and team.
Sharon and Eugene Fenton

Hotel Reviews
Palo Santo Hotel
Buenos Aires

The staff helpful, cheerful, and caring. We had fun with them in this lovely boutique hotel. Good English and patience explaining and arranging options for us. Restaurant- quiet, private with a lovely wall garden, the staff accommodating as were the hours. Delicious food moderately priced. Decor: quirky mid - Century modern, roomy , with balcony, space and furniture for sitting, colourful and tasteful. Located in a beautiful, tree-lined neighborhood.

Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Hotel Posada de La Laguna
Corrientes

A wonderful experience. Thunder and lightning show our first night that went on for hours. The estuary was magic. Wildlife abundant pointed out to us by a good guide. 2 boat rides a day included. Authentic meals in the lodge. Road in a 4 hour ordeal-very rough. Only negative and explains lack of guests.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tierra de Leyendas
Ushuaia

During our five-night stay at Tierra de Leyendas in Ushuaia, we had a wonderful time. The lodge had a European chalet-style feel, and the owner, who had European roots, provided top-notch service. The rooms were not very spacious, but the overall ambiance was quiet and pleasant. While the location was slightly inconvenient for getting into town, the delicious food and nice presentation made up for it.

Authenticity & Character
Location
It made it hard to get in and out of town
Staff
The owner was a professional chef and delivered amazing food!
Hotel Boutique De la Fonte
Iguazu

A lovely location like an oasis with two pools to cool off in. Our accommodation was clean and comfortable with veranda. On the whole, the resort seems a bit tired but the hidden gem made up for it in spades. A 5 star restaurant that appeared nightly, 2 kitchens, sushi and Italian, gloriously served by young handsome men in suits and bow ties. All affordable priced. Best steak I’ve ever had!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Puerto Iguazu to Posada de La Laguna Lodge
Transfer from Puerto Iguazu to Posada de La Laguna Lodge
Argentina

The journey to the lodge was challenging due to the rough road conditions, the experience was well worth it but I would highly recommend ensuring travelers have a sturdy four-wheel-drive vehicle for the journey.

Transport
Visit the Penguin Colony on Isla Martillo, Explore Puerto Almanza (non-walking tour)
Visit the Penguin Colony on Isla Martillo, Explore Puerto Almanza (non-walking tour)
Ushuaia

Seeing all the wilflife and the penguins was one of the highlights of the trip! Highly recommended.

Quality of Experience
Posada de La Laguna Lodge- Activities
Posada de La Laguna Lodge- Activities
Iberá

We had an incredible time engaging in various activities. The lodge was situated in a serene location, offering us the chance to immerse ourselves in nature. We went out twice a day on a boat to observe the diverse bird species in the area. The surroundings were peaceful and quiet, providing a perfect setting for bird watching. The lodge itself was lovely, and we enjoyed our meals there. The highlight of our stay was the wildlife we encountered, making it one of the best parts of our trip.

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side & Gran Aventura
Argentina

Visiting Iguazu Falls was a breathtaking experience. On the Argentinian side, we had a knowledgeable guide who showed us hidden gems around the waterfalls, such as rare birds and their nests. Despite the intense heat, the day was filled with awe-inspiring sights and experiences. We also took a boat ride under the falls, which added an extra thrill to the adventure. The next day, we explored the falls from the Brazilian side, which offered a different perspective. The walkway extending over the falls was both exhilarating and slightly nerve-wracking. The natural beauty we witnessed was worthwhile. Overall, our visit to Iguazu Falls was a highlight of our trip, and we were glad we visited both sides of the falls.

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Mar 14, 2024

Hi Sharon,

Thank you so much for sharing your experience on how your trip went! I am so glad you enjoyed it. I really appreciate your feedback. We will be reviewing with our team the concerns you've listed, this is very helpful for us.

We hope to stay in touch for any future trips to South America! :)

Best,
Kristy

Fabulous Trip to Beautiful Patagonia!
Argentina | Feb 8 - Mar 4, 2024

Diana
Diana S.
Tinton Falls, NJ | Reviewed on Mar 11, 2024

My husband I just returned from an extended trip to Argentina which included a 12-day excursion to Patagonia. We decided at the last minute to take this trip and our specialist, Natalia, with whom we worked on a previous trip to Argentina, did a fabulous job of putting together our trip considering it was prime time and availability was an issue. From the locations of our hotels, to the excursions, and, importantly, our guides and drivers, we have always found that Kimkim provides us with a quality, safe, and worry-free trip. Thank you to Natalia and Kimkim for another great trip!

Local specialist: Natalia Canónico
Natalia
Natalia Canónico
Local specialist in Buenos Aires | Replied on Mar 11, 2024

Dear Diana,
Thank you so much for taking the time to share your experience with us. I love to read that you have enjoyed your trip, and spent a great stay in our country.
We strive to provide our travelers an unforgettable moment, and it's fantastic to hear that we achieved that goal. Your satisfaction is our top priorities, and we're delighted to have played a part in creating another great adventure for you.
Thank you for trusting us once again!
All the best,
Natalia

Once in a lifetime trip
Argentina | Mar 17 - Mar 25, 2023

Kimberly
Kimberly K.
Mableton, GA | Reviewed on Mar 05, 2024
This was an incredible trip! The KimKim team helped us organize a logistically complicated trip and it went flawlessly. The local cooking class in Buenos Aires was excellent and the time in each city was perfect for what we wanted to see. Read more

This was an incredible trip!

The KimKim team helped us organize a logistically complicated trip and it went flawlessly. The local cooking class in Buenos Aires was excellent and the time in each city was perfect for what we wanted to see.

Hotel Review
Rochester Calafate
El Calafate

I loved this hotel. The location was close to the main town (walking distance or accessible by shuttle). I loved watching the birds in the lawn in the morning and looking out my window at the beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experiencia Boedo, an evening with a porteñian family
Experiencia Boedo, an evening with a porteñian family
Buenos Aires

this was one of our favorite parts of the trip. We learned so much and were really able to appreciate the culture of Buenos Aires

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tango & cena show at El Viejo Almacen
Tango & cena show at El Viejo Almacen
Buenos Aires

This show is very long and ends late at night (there is then a bus ride back to the hotel that takes a while). You do learn a lot about the development of the tango

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking on Perito Moreno glacier
Trekking on Perito Moreno glacier
El Calafate

One of the highlights of the trip. The guides were amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Bike tour: Palermo & Recoleta
Bike tour: Palermo & Recoleta
Buenos Aires

it normally would have scared me to bike in a big city, but Buenos Aires has good bike lanes and the guide is good. This is a rigorous day we biked just under 12 miles and were out for about 4 hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto Iguazú

this trip helped you really understand the power of the waterfalls and see them from a different perspective. I also really liked the trip in the 4-wheeler type vehicle through the jungle to get to the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hervé Landetcheverry

Fantastic Experience!
Argentina | Feb 24 - Mar 3, 2024

Gregory
Gregory B.
Newark, NJ | Reviewed on Mar 04, 2024
We have always planned trips ourselves, however this trip we decided to use KimKim for our trip to Argentina and we could not have been more pleased. The execution was completely flawless as we went from Buenos Aires to El Chalten and to El Calafate. Ana designed the trip based on our likes and everything was better than we could have expected. Our drivers were fantastic, always on time and ready to go and our guides were a 10 out of 10. In Buenos Aires, Enrique showed us around the... Read more

We have always planned trips ourselves, however this trip we decided to use KimKim for our trip to Argentina and we could not have been more pleased.

The execution was completely flawless as we went from Buenos Aires to El Chalten and to El Calafate. Ana designed the trip based on our likes and everything was better than we could have expected. Our drivers were fantastic, always on time and ready to go and our guides were a 10 out of 10.

In Buenos Aires, Enrique showed us around the city with great detail and patience, while Aime showed us a fantastic time at the Estancia excursion. On the next leg of the trip, Monica met us in El Calafate to transfer us to El Chalten which was a highlight of our trip. Our hiking guide, Virginia, took us on a 9hr hike to the summit to view Fitz Roy and it was special. Virginia was informative, patient, fun to connect with and made our experience very special. On day 2 we did the rafting experience which, again, was fun and flawless. Next we ventured down to El Calafate where we visited Estancia Christina which was another unforgettable experience in remote Patagonia. Next, Vanessa met us and took us into Glacier National
Park for an unforgettable experience. After hiking the glacier, Vanessa spent the next 3 hours walking us along the walkways of the glacier and educated us on everything about the culture, the park, and the glacier.

In summation, all of our guides truly loved what they did and they took the time to share what they knew with us which made the experience that much better. Ana and the team from KimKim did an unbelievable job creating an itinerary that was perfect for us and delivered on everything from flights, transfers, guides, hotels, and overall execution. I’m not sure we have ever traveled and had everything go perfectly according to plan……until now! Thanks Ana and KimKim!

Hotel Reviews
Hosteria Senderos
El Chalten

Very nice hotel at the beginning of town. It’s a small mountain town so no frills but we weee very happy with our accommodations. Each morning they had a nice breakfast to get you ready for your adventurous day. The staff was all very helpful and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
CasaSur Palermo Hotel
Buenos Aires

Really nice location in Palermo away from the business of the city. Plenty of restaurants and cafes in the area. The staff was all very nice, professional, and accommodating. We left something in the room and the team notified us immediately to let us know. Very happy with this hotel.

Authenticity & Character
Location
If you want to be just on the outskirts of the hustle and bustle of the city then this is a great location. Just a short cab ride to all places.
Staff
Cleanliness & Comfort
Mirador del Lago
El Calafate

Beautiful accommodations at the far end of the main town. Wonderful staff, and very nice rooms. Breakfast included each morning to get you ready for your day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires

Our guide, Enrique, was fantastic and took us around San Telmo, La Boca and other interesting areas of Buenos Aires. He was very informative, took us to a local Choripan restaurant and made our experience fantastic.

Quality of Experience
Enrique was great!
Guides, Drivers and Staff
Eduardo was fantastic!
Transport
Always on time and no delays
Estancia Gaucho Day
Estancia Gaucho Day
Buenos Aires

Our guide, Aime, was fantastic! What a fun experience seeing an estancia with a great meal, horseback ride (easy), and cultural dance show after lunch. Well worth it!

Quality of Experience
Our guide, Aime, was great!
Food
Empanadas, salad and all meats were great
Guides, Drivers and Staff
Transport
Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires

A must experience if you visit Buenos Aires! Great meal and fantastic cultural experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Laguna de los Tres Trek
Laguna de los Tres Trek
El Chaltén

What a fantastic hike, however make sure you are prepared for a 9hr, 12.5 mile hike which will test you. This was our favorite excursion of our vacation. After approximately 4-5 hours you new h the summit and are treated to an unbelievable view of Fitz Roy and all of the accompanying scenery including beautiful teal colored lakes Our guide, Virginia, made our experience by observing the pace that made us feel most comfortable and never made us feel like we needed to move faster or slower. She explained all of the history of the different trails and mountains as well as the culture. It was easily our most memorable experience!

Quality of Experience
Great vistas!
Food
The pre-packed meal was very good with plenty of nutrition for the hike.
Guides, Drivers and Staff
Virginia, our guide, was awesome!
Transport
Estancia Cristina Discovery
Estancia Cristina Discovery
El Calafate

What a cool experience. You travel a couple of hours out on Lake Argentina to a remote ranch where guides take you to the top to view the Upsala Glacier field. Once back down to the estancia you enjoy a great meal and museum tour.

Quality of Experience
Food
Really good authentic cuisine and wine
Guides, Drivers and Staff
Gustavo was excellent and you could tell he loved what he was doing
Transport
Very knowledgeable and cautious as the 4x4 trek is on bumpy roads
Minitrek Perito Moreno Glacier
Minitrek Perito Moreno Glacier
El Calafate

An absolute must experience! Words can’t describe the views and experience of hiking on the glacier. Our guide, Vanessa, met us at the hotel and took us into Glacier National Park for an experience of a lifetime. After the mini-trek hike on the glacier she then spent another couple of hours taking us along the walkways to view the glacier from a different view. All the while always patient and taking the time to educate us on the glacier and its’ history.

Quality of Experience
Words can’t describe this experience! Unbelievable!
Food
Guides, Drivers and Staff
Very knowledgeable and took time to educate us and help us with pictures and any assistance we needed.
Transport
Rafting in Rio de Las Vueltas
Rafting in Rio de Las Vueltas
El Chaltén

What a fun experience. It was just hard enough to make it interesting and fun yet eat enough for all levels to enjoy as we have never crafted before. Our guides were knowledgeable and enthusiastic and made us all feel part of a team as we made our way down the River.

Quality of Experience
Great guides, beautiful views.
Guides, Drivers and Staff
Knowledgeable and thorough on safety and made it fun.
Transport
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Mar 05, 2024
Gregory, thank you so much for taking the time to share such a wonderful and detailed review! Hope your flight back home was nice and smooth. It makes me extremely happy to know you and Ursula have enjoyed this amazing trip to the fullest!
Thanks for the comments on each spot, accommodation, and guide. We are so proud of our team for making possible the magic behind every journey. 
A special thanks for your trust in letting me put together this itinerary for your two! We hope to have you...
Read more

Gregory, thank you so much for taking the time to share such a wonderful and detailed review!

Hope your flight back home was nice and smooth. It makes me extremely happy to know you and Ursula have enjoyed this amazing trip to the fullest!
Thanks for the comments on each spot, accommodation, and guide. We are so proud of our team for making possible the magic behind every journey. 
A special thanks for your trust in letting me put together this itinerary for your two! We hope to have you back in South America sooner rather than later, and eager to show you more fantastic destinations in Argentina, Chile, Uruguay, or Brazil.

Wishing you an amazing year full of adventures and travels ahead! 🙌🏼
All the best,
Ana

Great trip to Argentina!
Argentina | Feb 5 - Feb 24, 2024

M
Mary E.
North Atlanta, GA | Reviewed on Mar 03, 2024
The plan was exactly what we wanted, and Kimkim took care of the parts that were the most overwhelming - booking domestic flights and hotels, arranging for people to meet us at airports, and arranging a few excursions. It was a great combination of being on an independent trip but still having someone to guide and support us. The scenery was fabulous throughout. Kristy was very responsive and helpful every time we reached out to her. We look forward to traveling with Kimkim again and have... Read more

The plan was exactly what we wanted, and Kimkim took care of the parts that were the most overwhelming - booking domestic flights and hotels, arranging for people to meet us at airports, and arranging a few excursions. It was a great combination of being on an independent trip but still having someone to guide and support us. The scenery was fabulous throughout. Kristy was very responsive and helpful every time we reached out to her. We look forward to traveling with Kimkim again and have already recommended it to a few friends!

Activity Reviews
Buenos Aires Walking City Tour- Private
Buenos Aires Walking City Tour- Private
Buenos Aires

Our guide was very informative and flexible. Great way to see Buenos Aires!

Quality of Experience
Guides, Drivers and Staff
Transport
Free day in Mendoza
Free day in Mendoza
Mendoza

The hotels in Mendoza were wonderful, the wine was fantastic and it was a very relaxing stay in the region.

Quality of Experience
Fly to Ushuaia - Explore the City
Fly to Ushuaia - Explore the City
Ushuaia

Ushuaia is a special place and there really are four seasons in a day! We enjoyed our short stay there very much.

A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
Iguazú Falls

Unbelievably beautiful, awesome falls.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Mar 05, 2024

Hi Mary and Nachum,

Thank you so much for sharing your experience with us! It was my pleasure helping you navigate your trip to Argentina. You had an amazing itinerary lined up including your road trip and I am happy to see you had a wonderful time! I hope to stay connected for any future trips to South America.

Take care!

Kristy

Great trip in Argentina
Argentina | Feb 13 - Feb 29, 2024

C
Clare T.
Hong Kong SAR China | Reviewed on Mar 03, 2024

Great trip in Argentina - the trip was well planned and each transfer was smooth without hiccup. Managed to visit all key attractions in Argentina.

Local specialist: Kristy Tizon
Kristy
Kristy Tizon
Local specialist in Lima, Peru | Replied on Mar 08, 2024

Hi Clare,

Thank you so much for your review! I am glad you had a great trip in Argentina and left with some long lasting memories.

We hope to welcome you to South America again!

Best,
Kristy

I don’t even know where to begin. What an ama...
Argentina | Feb 12 - Feb 20, 2024

Laura
Laura B.
Brent, FL | Reviewed on Feb 27, 2024
I don’t even know where to begin. What an amazing trip! We planned without 6 weeks notice, which felt short, but Cami provided us with excellent communication in the planning and connected us with the loveliest guides and drivers throughout our trip. Eduardo drove and Valeria was our guide through beautiful Buenos Aires. The neighborhood tour was my favorite, but I can’t forget the stroll through Recoleta cemetery. In Iguazu we colored the Brazilian and Argentinian parks over two days with... Read more

I don’t even know where to begin. What an amazing trip! We planned without 6 weeks notice, which felt short, but Cami provided us with excellent communication in the planning and connected us with the loveliest guides and drivers throughout our trip. Eduardo drove and Valeria was our guide through beautiful Buenos Aires. The neighborhood tour was my favorite, but I can’t forget the stroll through Recoleta cemetery. In Iguazu we colored the Brazilian and Argentinian parks over two days with Gisela. The Hotel Melia was the loveliest I’ve ever seen. I’ll never forget the days at the falls. In Mendoza we were connected with our itinerary with Marco, another knowledgeable and friendly host. We have never traveled in this concierge style guided luxury, but I can’t imagine doing it differently. I certainly wouldn’t have enjoyed it as much trying to make it happen all on my own or just rambling through unfamiliar towns and wondering what to do. Everything the service connected us to was high-quality, and while some of it was on this side of “touristy,” it was all an elevated level of hospitality and comfort and enjoyment.

Hotel Reviews
Grand Brizo
Buenos Aires

The hotel is very centrally located for driving and walking activities. It was very clean. The linens particularly were very comfortable. Was a little loud in the evenings and mornings as we were on the side of the street. The breakfast was beautiful and ample. The staff was very formal and professional, more informative than friendly.

Authenticity & Character
It was a comfortable branded hotel but didn’t offer any local charm.
Location
Central to so many locations. Great placement for walking, easy pick up spot for Uber.
Staff
Professional and helpful but not overtly friendly
Cleanliness & Comfort
Such a comfortable bed and sheets!
Gran Meliá Iguazú
Iguazú National Park

From the welcome drink and towel to the breakfast buffet this hotel was the must luxurious of the trip. The proximity to the national park was second to none. The monkeys, while a nuisance to the staff, we’re an absolute delight to the guests. We particularly enjoyed the other visitors to this hotel. Lots of lovely families and couples. Pricey but worth it if you can swing it. I’ll dream of that breakfast buffet for ever!!

Authenticity & Character
The lobby was next level
Location
View of the falls, location on the walking trails. Just amazing
Staff
While I am here, I found myself sick and required medicine from in town. The staff was incredibly helpful in getting me what I needed through the delivery service provided by the pharmacy at a very reasonable cost.
Cleanliness & Comfort
Top notch
Posada Borravino
Chacras de Coria

30 min outside of Mendoza city, and a 30 min walk to the small town’s centrum made the location of this guest house questionable. The room was basic. The hotel itself could’ve had lovely ambience and a family or homey feel however, we never saw the same staff members twice so I felt like we could never connect with the place. Dinner service was spotty in the restaurant so each night we had to make the long walk into the village to find something to eat. Breakfast was limited and very basic bread and jam and fruit.

Authenticity & Character
Quaint and cozy but we felt a bit like we were intruding rather than guests.
Location
Too far to be without a car
Staff
Nice enough but never saw the same people twice. And since the whole idea of a Posada is to feel like you’re in someone’s home, it rather had the opposite effect.
Cleanliness & Comfort
Fresher breakfast items, better coffee
Activity Reviews
Tour Southern Buenos Aires
Tour Southern Buenos Aires
Buenos Aires

Loved this!

Quality of Experience
Valeria was so knowledgeable
Food
Amazing dinners!
Guides, Drivers and Staff
Eduardo was like and old friend by the end!
Transport
He went above and beyond
Asado Dinner at El Fogón
Asado Dinner at El Fogón
Buenos Aires

I will recommend this to anyone I know who is visiting.

Quality of Experience
Food
Literally everything
Guides, Drivers and Staff
Transport
Brazil Falls
Brazil Falls
Argentina

I’m so glad we added this. A visit to the falls just isn’t the same without visiting both sides.

Quality of Experience
Food
No food was part of this tour. However, when we were hungry, our guide was more than happy to stop and assist us.
Guides, Drivers and Staff
Transport
Iguazu Falls Great Adventure
Iguazu Falls Great Adventure
Iguazú Falls

I did not feel like we really needed a guide for the Argentinian side of the falls. Walking the trails was included in our hotel and as long as we had the right information, we could’ve made it to the boat trip without any problem on our own

Quality of Experience
Food
No food provided or necessary
Guides, Drivers and Staff
Lovely people just not necessary for enjoyment of the Argentinian side of the falls
Transport
Lujan de Cuyo Wine Experience
Lujan de Cuyo Wine Experience
Mendoza

Loved it all! Marco and driver were a great pair. I love how excited Marco got introducing us to each new winery. His energy was contagious. I loved when he joined us in conversation with the Vineyard employees.

Quality of Experience
Food
The lunch was incredibly good
Guides, Drivers and Staff
Transport
Uco Valley Wine Country
Uco Valley Wine Country
Mendoza

It was really special getting to visit so many different vineyards . It really makes you appreciate the differences in the wine. Again, it was delightful having Marcos join us at several of the sites. His knowledge added to the conversation and his, delightful humor, and personality.

Quality of Experience
Food
Another delicious lunch!!
Guides, Drivers and Staff
Transport
Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires

A little” kitche”, but a charming “must do” when in Buenos Aries

Quality of Experience
Food
Guides, Drivers and Staff
Transport
A Journey Through History on the Retiro & Recoleta Walking Tour
A Journey Through History on the Retiro & Recoleta Walking Tour
Buenos Aires

I loved this walking tour so much. I’ll recommend Valeria to our friends who make similar trips

Quality of Experience
Guides, Drivers and Staff
Transport
Not really applicable
Local specialist: Camila Plat
Camila
Camila Plat
Local specialist in Buenos Aires | Replied on Feb 27, 2024

Laura! Thank you so much for your heartwarming review! We're thrilled to hear that you had an amazing trip with us.
Thanks for all the comments about the hotels, activities and guides! I will pass on your comments to Marco, Valeria & Gisela, I'm sure they will be very happy to hear about your wonderful experience in the country with them.
We appreciate your trust in our services, and we look forward to welcoming you back for more adventures in the future.

Best for you and Joseph!
Cami

And INCREDIBLE trip from Ana
Argentina | Feb 16 - Feb 21, 2024

H
Hunter S.
Anderson, SC | Reviewed on Feb 22, 2024
Ana did an INCREDIBLE job with our trip. The hotel choices were amazing, the excursions were so worth the visit and the guides were such wonderful human beings. ❤️❤️ We loved every second. I'm an experienced traveler but this was my first time taking my young daughter out of the country on my own and everything was seamless. The transfers were so easy. Flor was so kind to give us the best intro to Buenas Aires. Maria made the gaucho day extra special. And of course Coti was the perfect guide... Read more

Ana did an INCREDIBLE job with our trip. The hotel choices were amazing, the excursions were so worth the visit and the guides were such wonderful human beings. ❤️❤️ We loved every second. I'm an experienced traveler but this was my first time taking my young daughter out of the country on my own and everything was seamless. The transfers were so easy. Flor was so kind to give us the best intro to Buenas Aires. Maria made the gaucho day extra special. And of course Coti was the perfect guide for the Iguazu portion of the trip. Everyone was so kind and patient with my daughter. We had the absolute best time thanks to Ana and her team! She was so easy to work with and helped build the absolute perfect trip for us. Worth every penny!

Hotel Reviews
CasaSur Palermo Hotel
Buenos Aires

Loved our stay here. Clean rooms, helpful staff, good breakfast, great part of town.

Authenticity & Character
Location
Easy access to food and bars
Staff
So helpful
Cleanliness & Comfort
Loi Suites Iguazú Hotel
Puerto Iguazú

Jungle paradise. This was like the hotel version of glamping. Of course we loved the pools and the food and the environment was absolutely incredible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tango Show & Dinner at La Ventana
Tango Show & Dinner at La Ventana
Buenos Aires

These performances were amazing!! Even my 10 year old enjoyed every second.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Estancia Gaucho Day
Estancia Gaucho Day
Buenos Aires

This was such a beautiful experience. Our guide, Maria was amazing. The ranch was beautiful and the afternoon and activities were so enjoyable. Just think fresh air with beautiful scenery and delicious food!

Quality of Experience
Food
Guides, Drivers and Staff
Maria was amazing!
Transport
Visiting the Argentine Waterfalls of Iguazu
Visiting the Argentine Waterfalls of Iguazu
Argentina

Wow. What a day. Coti (I hope I'm spelling that correctly) was the perfect guide for such incredible sights. I've seen pictures but there's nothing like walking around and above the falls and feeling the mist. An absolute must do.

Quality of Experience
Food
Guides, Drivers and Staff
Coti was the best!!
Transport
Brazil Falls & Birds Park
Brazil Falls & Birds Park
Argentina

What a great day!! The birds were so neat! We loved walking around inside the cages with them. Also, the Brazil side of the falls is nothing to miss!! I'm so glad we got to see the falls from both sides and walk out to the Devil's Throat. I have never in my life seen such an incredible sight. We also got to add on a boat ride under some of the falls! Be prepared for a fun ride and to get soaked!

Quality of Experience
Food
Guides, Drivers and Staff
Coti, once again, was the perfect guide
Transport
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Feb 23, 2024

Thank you so much Hunter, for your thoughtful and dedicated feedback, and your kind words! 🌈It's been a pleasure planning this trip with you, and I'm thrilled to hear that you and Alice had such a fantastic experience exploring Argentina. 🥰 As I told you before, I truly hope to encounter more travelers like you—easy-going and fun-loving!
I want to thank you once more for your trust along the way and remember... Patagonia eagerly awaits you both!
All the best,
Ana

Wonderful trip to Patagonia
Argentina | Jan 14 - Jan 28, 2024

L
Lauren C.
Ithaca, NY | Reviewed on Feb 08, 2024

We had a wonderful trip to Patagonia organized by Mery and supported by Joaquina. All transfers were always on time and we got lots of good suggestions from Joaquina about restaurants. We are looking forward to going again to Patagonia!

Local specialist: Mery Morelli
Mery
Mery Morelli
Local specialist in Buenos Aires, Argentina | Replied on Feb 08, 2024

Hi Lauren,

Thanks for your feedback! We are very happy to know that you enjoyed your experience here! We hope to receive you again shortly.

Warm regards,
Mery

Amazing trip to Argentina!
Argentina | Dec 31 - Jan 8, 2024

R
Raj M.
Marlborough, MA | Reviewed on Feb 05, 2024
Amazing trip to Argentina! Well curated by Ana, who made sure our group of 8 were well cared for. We had personalized guided tours in Buenos Aires, Mendoza and Iguazu with well informed guides. The Diplomatic Hotel was the best! Food tours and cooking classes in Buenos Aires were terrific experiences. Thanks for everything! Read more

Amazing trip to Argentina! Well curated by Ana, who made sure our group of 8 were well cared for. We had personalized guided tours in Buenos Aires, Mendoza and Iguazu with well informed guides. The Diplomatic Hotel was the best! Food tours and cooking classes in Buenos Aires were terrific experiences. Thanks for everything!

Hotel Reviews
Diplomatic Hotel
Mendoza

This was one of the best hotels we stayed at on our Argentina trip. The staff were very accommodating, the room and location was great! A group of 8, we had a great time here.

Authenticity & Character
Location
Staff
So accommodating - we hung out at the bar area every evening and the waitstaff really pampered us.
Cleanliness & Comfort
O2 Hotel Iguazú
Puerto Iguazú

A brand new hotel in the heart of Iguazu Falls but still away from the main thoroughfare. Clean rooms, a great roof top bar. Walking distance to restaurants downtown.

Authenticity & Character
Location
Staff
Hard to communicate with them in English. They tried hard
Cleanliness & Comfort
Pleno Madero Hotel
Buenos Aires

The staff was very helpful as eight of us descended on them at the start of our visit to Argentina. They helped get rooms ready and held back food for some of us who arrived on later flights. Very kind of them to hold our bags for a week as we went to Iguazu and Mendoza, as we were returning back to this hotel.

Authenticity & Character
Starkly modern, small rooms
Location
Were told to be careful which direction we went as some areas were a bit sketchy
Staff
Cleanliness & Comfort
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Feb 07, 2024

Thank you so much, Raj, for taking the time to share your feedback and for such nice words! I'm happy to know you had a great experience while in Argentina exploring the highlights, especially during this special festive season. I have mentioned in earlier messages you've been great travelers and I want to add that it was great and enjoyable working with you to put together this lovely itinerary for you and your amazing group of friends!😊
Thanks a bunch for your trust and hope we can have you back in South America in the future.
All the best,
Ana

We had constant support from both our Kim Kim...
Argentina | Dec 21 - Jan 3, 2024

S
Simone G.
the Turks & Caicos Islands | Reviewed on Feb 01, 2024
We had constant support from both our Kim Kim representative (Francesca) and the local travel representative (Kristy, of Miski Travels), who worked very well together to help us through each step. We arrived in Argentina as a "decent size family group of 10 people", during (yet!) another relative turbulent moment for the country: just after a major storm in Buenos Aires, with many flights cancelled and changed, a general strike, etc. In a very chaotic moment, Kim Kim proved to be always... Read more

We had constant support from both our Kim Kim representative (Francesca) and the local travel representative (Kristy, of Miski Travels), who worked very well together to help us through each step. We arrived in Argentina as a "decent size family group of 10 people", during (yet!) another relative turbulent moment for the country: just after a major storm in Buenos Aires, with many flights cancelled and changed, a general strike, etc. In a very chaotic moment, Kim Kim proved to be always very present and very helpful.
The local guides were always genuinely very nice, knowledgable and willing to help; the hotels and all places suggested always very nice and very much in line with what we expressed as preference when discussed the trip.
Overall, a great experience. We already travelled with KimKim in the past and certainly recommend it.
Thank you again.
Simone

Hotel Reviews
Krista Boutique Hotel
Buenos Aires

Very good location, that allows to go pretty much everywhere within a short walk or short ride. Very nice rooms and certainly very nice staff, who's been always as helpful as kind.

Authenticity & Character
it's a modern building, modern rooms, it doesn't have to have a "character". It's ok as it is.
Location
walking distance from very nice areas and only a short drive from other main destinations.
Staff
everyone very helpful, well coordinated and thoughtful. Well done guys.
Cleanliness & Comfort
very clean rooms and communal areas.
La Aldea De La Selva Lodge
Puerto Iguazú

Great location, nicely set in the local vegetation to give that sense of secluded place. Very nice rooms, and so the dining area, serving always good food (and a very nice cellar). Staff always very gentle and attentive.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kau Yatun Hotel & Estancia
El Calafate

Just enough outside El calafate to give character to the place, but still close enough to enjoy the walk to town. Simple rooms, but very clean and well kept.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Alto Andino Hotel
Ushuaia

very good location, central and two streets up from the now-very-touristy-busy San Martin, it's quiet and it features a nice view over the port and the city (particularly from the top-floor bar). Staff always very helpful. Rooms comfortable, quite and clean.

Authenticity & Character
modern building with modern rooms, it doesn't need to have "character" and it's very good as it is.
Location
central position and still very quiet, as two streets up from the now-often noisy San Martin. The view from the top is truly nice.
Staff
very helpful, they all helped with many tasks, very well coordinated and genuinely kind.
Cleanliness & Comfort
Activity Reviews
Fly from El Calafate to Ushuaia
Fly from El Calafate to Ushuaia
Argentina

all smooth, drop off and pick up very efficient and attentive.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly to Puerto Iguazu
Fly to Puerto Iguazu
Argentina

we landed in Buenos Aires and took off the same day to Puerto Iguazu. Everything very well organised, with the guide coming to the airport effectively just to receive us. He took our extra luggage to the hotel where we would have stayed on a few days. That helped a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
always very punctual, nice, accommodating and with vey nice, clean cars and vans.
Exploring the Brazilian Side of Iguazu Falls
Exploring the Brazilian Side of Iguazu Falls
Argentina

Both sides very impressive, definitely important to visit the Brazilian side to get the full sense of the place.

Quality of Experience
Guides, Drivers and Staff
Transport
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
A Day of Adventure at Iguazu Falls: Exploring the Argentinian Side
Iguazú Falls

both sides very impressive. Important to visit both and definitely worthwhile to go with the boat rides.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly from Puerto Iguazu to Buenos Aires
Fly from Puerto Iguazu to Buenos Aires
Argentina

Areolineas did its best to disrupt our plans, but KimKim did its best to rearrange everything impressively well in a very short time (over Christmas Eve!!). So.. great job Kim Kim and great job Francesca!

Quality of Experience
Guides, Drivers and Staff
Transport
(Kim Kim transport... not Aerolineas!)
Tierra del Fuego National Park and End of the World Train Excursion
Tierra del Fuego National Park and End of the World Train Excursion
Ushuaia

Very nice tour. Lovely trekking for those who can and very nice old-train-ride through the park. Worthwhile.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking City Tour
Buenos Aires Walking City Tour
Buenos Aires

Such a beautiful city.. the tour was very well organised and kept into consideration the variety of people in our group. Very well paced and focussed on those unmissable places. We had a few extra requests (visit to one of the old train stations...) and the guide/driver always helped. great experience, very comfortable, very informative for kids and adults.

Quality of Experience
Guides, Drivers and Staff
Transport
Beagle Channel Navigation: Sea Lions, Cormorants and Penguins
Beagle Channel Navigation: Sea Lions, Cormorants and Penguins
Ushuaia

we didn't noticed it was a 6h tour.. we went with Rumbo Sur. They are well organised and the tour is nice. Perhaps to long if you travel with kids.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cafe de Los Angelitos Dinner & Tango Show (Executive Menu)
Cafe de Los Angelitos Dinner & Tango Show (Executive Menu)
Buenos Aires

as Aerolineas changed our flights, we did not go to Los Angelico's but to El Aljibe. As a group of 10 and with children, we could only go to a "more touristic" type of show, nevertheless it was very nice, very well organised, engaging and in a very nice location, where they served a nice dinner. So..approved! And again, arranged by Kim Kim at the very last minute for Christmas Eve. Impressive.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boat Excursion to Tigre
Boat Excursion to Tigre
Buenos Aires

definitely worthwhile. Impressive to see what nature is still creating just off Buenos Aires and how people are settling in this area. fascinating.

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Boat Tour
Perito Moreno Glacier Boat Tour
El Calafate

a very nice, safe and easy way to see this beautiful giant from close. Recommended.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly to El Calafate: Glaciers, Culture, and Natural Wonders
Fly to El Calafate: Glaciers, Culture, and Natural Wonders
Argentina

Smooth flight, El Calafate is now more of a touristic destination, but still preserved its character. The surrounding are very beautiful. Worthwhile visiting the ice museum.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Estancia Nibepo Aike: A Day of Horseback Riding, Sheep Herding, and Traditional Roasts
Exploring Estancia Nibepo Aike: A Day of Horseback Riding, Sheep Herding, and Traditional Roasts
El Calafate

very nice way to peek and get the sense of what was the life in these estancia. It is now very much of a touristic approach, very disciplined and "civilised", but particularly if you travel with kids and family, it's the best solution. And they are always very kind.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Fly from Ushuaia to Buenos Aires
Fly from Ushuaia to Buenos Aires
Argentina

Aerolineas changed the flights with some horrible ones. We managed to mitigate the trouble and Kim Kim provided us with very good logistic support to make it as smooth as possible.

Quality of Experience
Guides, Drivers and Staff
Transport
Departure Day: Farewell to Buenos Aires
Departure Day: Farewell to Buenos Aires
Buenos Aires

thanks to Kim Kim the disruption caused by Aerolineas was mitigated... they helped with transportation and logistics.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesca Garofolin
Francesca
Francesca Garofolin
Local specialist in Lima | Replied on Mar 21, 2024

Thank you so much for your kind words Simone! It was truly a pleasure assisting you throughout your trip to Argentina. Despite the challenges you faced, I'm glad we were able to provide constant support and help make your experience as smooth as possible. It's wonderful to hear that both our local travel representative, Kristy, and our guides exceeded your expectations and that you enjoyed the accommodations and places suggested. We appreciate your recommendation and look forward to helping you plan your next adventure!

Warm regards,
Francesca

There are 2 things that I think are the harde...
Argentina | Dec 28 - Jan 6, 2024

Erica
Erica M.
Flagami, FL | Reviewed on Jan 28, 2024
There are 2 things that I think are the hardest about planning a major trip - the decisions about what to do and the logistics. Working with Juan Ignacio and McDermotts made what felt big feat a very easy endeavor. Within 4 weeks, Juan Ignacio helped us plan a 10-day, 3-city tour in Argentina, and we could not have had a better experience. From mountain biking to airport pick up and drop off, everything was planned to perfection with top notch guides and earlier-than-on-time time pick... Read more

There are 2 things that I think are the hardest about planning a major trip - the decisions about what to do and the logistics. Working with Juan Ignacio and McDermotts made what felt big feat a very easy endeavor. Within 4 weeks, Juan Ignacio helped us plan a 10-day, 3-city tour in Argentina, and we could not have had a better experience.

From mountain biking to airport pick up and drop off, everything was planned to perfection with top notch guides and earlier-than-on-time time pick up.
. Highlights included:
- Mountain bike ride and lake sailing in Bariloche- Villa Angostura with Facundo and his brother Nico
- Kayak and lunch at Estancia Bonanza in El Chalten
- Amazing views and scenery
- Bike ride in Buenos Aires
- 5 flights- all on time or early, 10 airport transfers- all private, 3 hotels- all 4 star, 8 excursions w/ meals

I would go this route again with future trip planning. All you need to do is let go and show up!

Hotel Reviews
Chalten Suites Hotel
El Chalten

Great location, lovely staff, awesome room with some expectations. Laundry service option was great!

Authenticity & Character
Great views, very lodgy, nice staff.
Location
Perfect location to everything we needed in El Chalten. Everything was in walking distance, and it’s close to a bustling cafe that had live music.
Staff
Very helpful and friendly.
Cleanliness & Comfort
Very clean, great laundry service option, good breakfast. Could use greens on windows given no a/c.
CasaSur Palermo Hotel
Buenos Aires
Authenticity & Character
Modern in answer area of the city.
Location
Great location, walking distance to restaurants and shopping areas.
Staff
Attentive staff
Cleanliness & Comfort
Good breakfast. some of the remodel looked half finished, particularly in the bathroom, which made it feel like you were a construction zone. Unsure if that’s the intended style.
Cacique Inacayal Lake Hotel & Spa
San Carlos de Bariloche

Great staff, beautiful hotel with a lot of potential, but it needs some repair and updates. Needs screens on the windows given no need to open windows at night.

Authenticity & Character
Beautiful and close to the lake, stunning view, love the overall vibe if the hotel.
Location
Close to downtown San Carlos
Staff
Exceptional staff. Very helpful. 5 star.
Cleanliness & Comfort
Clean but areas in need of repair. Needs screens on windows for non a/c rooms. Hotelnis gorgeous with some TLC needed.
Cassa Lepage Art Hotel Buenos Aires
Buenos Aires

Gorgeous, modern, comfortable bed.

Authenticity & Character
Loved the art theme of this hotel. Stunning and well done. Great story of the building tied to the architecture and the artwork.
Location
Close to Adam Telmo and plaza Mayor. Close to cafes and restaurants. Love the proximity to the older part of the city- walking distance to many things.
Staff
Friendly.
Cleanliness & Comfort
Very clean, very comfortable bed, large bathroom and overall space. The room had a little hallway with a solarium. We really loved this room. Breakfast was great in a beautiful setting.
Activity Reviews
Mountain biking by Arrayanes Forest followed by a boat trip on Nahuel Huapi Lake
Mountain biking by Arrayanes Forest followed by a boat trip on Nahuel Huapi Lake
Bariloche

A ride to Villa Angostura- a smaller town north of San Carlos. This was one or favorite experiences with Facundo and Nico. We mountain biked with Facundo in the Arrayanes Forest- a forest of sacred trees native to the region. We also took a boat ride on the lake Nuahel Huapi. This was physically challenging at the beginning and we finished a relaxing sail I the afternoon with a home cooked meal prepared Nico.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle tour of Palermo and Recoleta
Bicycle tour of Palermo and Recoleta
Buenos Aires

We loved our guide Ricky. We enjoyed the dozing bike ride while seeing the city. We had mate in the park and so the Recoleta cemetery. We had an excellent lunch with traditional cuisine- stews and empanada.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour of Bariloche city, visit Campanario Hill and a short trek
Tour of Bariloche city, visit Campanario Hill and a short trek
Bariloche

This was fun and relaxing- we took a chair lift ride to see the beautiful views of the lake area. We went to Patagonia brewery, where we enjoyed drinks and lunch. We dipped our toes in cold glacier lake water. We had a private driver.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking on Rio Las Vueltas
Kayaking on Rio Las Vueltas
El Chaltén

Great experience. We would liked this to be more difficult but we enjoyed it overall.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Jan 31, 2024

Hola Erica and John,
Thank you so much for your kind words. It's been a pleasure for me and all the Mac Dermott's family working with you and get the best experience visiting our home country.
We really enjoyed organizing your trip, and I'm so glad I got to meet you here in Buenos Aires, and we look forward to welcoming you back for more unforgettable experiences in the future!
All the best,
Juan Ignacio.

A memorable trip to Argentina and Chile
Argentina | Jan 7 - Jan 26, 2024

B
Barb N.
Canada | Reviewed on Jan 27, 2024
A memorable trip to Argentina and Chile Many memorable experiences including Iguazu Falls, a dinner experience in Buenos Aires at a Gabriela and Pierre's home, Recoleta cemetery and Grand Splendid book store in Buenos Aires, and Gabriel’s dinner experience (Rancho Aparte) and Perito Moreno Glacier in El Calafate. Excellent excursions in San Pedro de Atacama. Enjoyed walking the artistic streets of Valparaiso. Read more

A memorable trip to Argentina and Chile

Many memorable experiences including Iguazu Falls, a dinner experience in Buenos Aires at a Gabriela and Pierre's home, Recoleta cemetery and Grand Splendid book store in Buenos Aires, and Gabriel’s dinner experience (Rancho Aparte) and Perito Moreno Glacier in El Calafate. Excellent excursions in San Pedro de Atacama. Enjoyed walking the artistic streets of Valparaiso.

Hotel Reviews
Palo Santo Hotel
Buenos Aires

Great location. Excellent staff at reception, especially Jose and Adrian. Breakfast staff were wonderful. Dinner in the restaurant was excellent. Comfortable room.

Authenticity & Character
Location
Easy walking distance to many sites
Staff
All staff were personable and helpful
Cleanliness & Comfort
La Reserva Virgin Lodge de Selva by DON
Puerto Iguazú

Unique location and ambience. With it being a ways from the town, there was no opportunity to exchange money or eat elsewhere unless you hired a taxi, Wish the breakfasts were available a half hour earlier as pickups for excursions made it very rushed.

Authenticity & Character
Rustic rooms with outdoorsy feel.
Location
Access to town. Perhaps a shuttle bus a couple of times a day.
Staff
Reception guy when we arrived was personable.
Cleanliness & Comfort
Hotel Sheuen Patagonia
Puerto Natales

Good location and friendly reception and breakfast staff, Wish they had a safe in the room. Also they don’t make up rooms until after the third night. They charge to change towels. Before that.

Authenticity & Character
Location
I
Staff
Cleanliness & Comfort
Luciano K Hotel
Barrio Lastarria, Santiago

Good location. Helpful reception staff. Allowed early partial breakfast or boxed breakfast if leaving early. Floors of the room were dirty. Both times we were there, slippers and dressing gowns were provided. Toilet paper was not filled after the first night both times we were there. You have to put the sign out to make up room or your room won’t be attended to. Can only use YouTube to get old English news.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Casa Solcor
San Pedro de Atacama

Great ambience and staff. Wilson was fabulous. All staff were friendly. “This is your home” mantra allows you to have wine and beer and yogurt , juice, fruit and filtered water all day long.

Authenticity & Character
Location
Cleanliness & Comfort
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz

Location was a ways out of the town core. Very windy so not easy to walk into town. Rooms not in the main building were good for people able to bring in good to cook but a bit dated. Bed was in the loft upstairs. TV did not work. Breakfast staff was friendly. Food basic. For dinner, space is limited. Nice view from the deck. Most places provide box breakfasts for free if you leave before breakfast but this place charges. They also charge for box lunches which is fine but the price seems high though I don’t know what is provided.

Authenticity & Character
Location
A shuttle to the town centre and back.
Staff
Cleanliness & Comfort
Activity Reviews
Experiencia Boedo, an evening with a porteñian family
Experiencia Boedo, an evening with a porteñian family
Buenos Aires

This was one of the highlights of our trip. Graciela and Pierre gave us an interesting tour of Boeda with a stop for drinks at a characteristic bar. Then hosted us at their home and showed us how to make empanadas and we had a fabulous dinner and great conversation. Plus they gave us gifts to take home.

Quality of Experience
Food
Everything was fabulous
Guides, Drivers and Staff
Transport
Full day to the Argentinian side of the falls
Full day to the Argentinian side of the falls
Argentina

The Falls were excellent to see and walk the walkways. Highly recommend the tour. The guide not great. Wish more information was provided and there was a lot of wasted time that could have been utilized elsewhere. Perhaps some of this time was due to Devils Throat not being accessible. Plus juggling the group when some did the boat ride and others didn't - rather than wasting time eating and waiting around, we could have just gone back to the hotel.

Quality of Experience
Organization of the tour
Guides, Drivers and Staff
See comments above
Transport
Half day tour to the Iguazú Falls (Brazilian side)
Half day tour to the Iguazú Falls (Brazilian side)
Argentina

The Brazil side was far more spectacular than the Argentina side of the falls. Excellent guide and experience. The trip was well organized and accommodated people doing the helicopter ride. We were going to the airport after the tour so the tour company juggled all the various itineraries of the travellers and managed the border crossings well too.

Quality of Experience
The views on the Brazil side were amazing. More memorable than the Argentina side.
Guides, Drivers and Staff
Excellent driver to the airport!!!!
Transport
Walking tour: Palermo & Recoleta
Walking tour: Palermo & Recoleta
Buenos Aires

Recoleta is a must see. Enjoyed walking the streets getting to Recoleta. Plus had some bonus visit to a museum that the guide was surprised that we lucked out when we were there and initiated conversation with the curator who opened it up for us. We walked the area back to the hotel so went through the rose gardens and parks on our own which was interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Buenos Aires Walking tour
Buenos Aires Walking tour
Buenos Aires

Excellent guide who provided good info and history of the area. Loved seeing the Grand Splendid Bookstore. We walked back to the hotel after being dropped off there.

Quality of Experience
Guides, Drivers and Staff
Transport
Estancia Visit & Perito Moreno Glacier
Estancia Visit & Perito Moreno Glacier
El Calafate

Did not find the Estancia visit worthwhile but the visit to the Perito Moreno Glacier was good. The small boat ride out to the glacier seemed like a time filler by going a long about way plus it was not great as the water was very rough. The description we had did not advise we would be in a very small boat that bounced along the waves and had water flowing in. Luckily there was four us plus our guide and the two people handling the boat. It could have handled two more people but that would not have been great. Once we got to the glacier it was okay. Good to take photos from the small boat there. I would have found it more enjoyable just driving to the glacier with a stop where we saw other boats going to the glacier and going to the glacier by boat there (we just landed there). It would have been smoother and shorter so not wasting time. The actual visit to the Perito Mereno Glacier walkways was excellent.

Quality of Experience
See comments above
Food
The food was excellent at the Estancia but as mentioned would have preferred avoiding the Estancia visit.
Guides, Drivers and Staff
Full day Torres del Paine
Full day Torres del Paine
Argentina

Unfortunately the weather was raining for the whole day but we could see how spectacular it would be to see it on a better day. Luckly, I was able to get pictures from someone I met when we did the Grey's Glacier day as she was doing this tour the day after that. But highly recommend this tour. Guide and driver were good. The driver was an amazing photographer so great to see his pictures of the area.

Quality of Experience
Guides, Drivers and Staff
Driver was excellent. Appreciate seeing his photos as mentioned above.
Transport
Tour to Valparaiso
Tour to Valparaiso
Santiago

Great city snd enjoyed the colourful streets. But not impressed with the guide. Tour started at 9:39 and ended at 3:45 with about an hour and a half lunch spot. Tour guide , Filipe, had his lunch and a couple of glasses of wine on us. Not impressed that he didn’t offer to pay for his own. We gave a smaller tip to him but still felt we needed to give hime something. Not a lot more of added info compared to most tours. We could have walked around exploring on our own. The driver both ways was outstanding. He was the best driver of the whole trip. He made an effort to give us info often using the translation app. And he gave us little Chilean flags as a memento of our trip to Chile.

Quality of Experience
The guide
Transport
Driver was excellent. Guide was not good.
Geysers del Tatio
Geysers del Tatio
San Pedro de Atacama

Enjoyed the tour. Interesting to see the geysers. Guide was good. Food was good.

Family dinner in Calafate
Family dinner in Calafate
El Calafate

Gabriel’s dinner was a highlight of our trip. Unique experience. Fabulous food and drink. The soup and lamb dishes were so tasty. Great conversation with the others there.

Quality of Experience
Food
Everything was outstanding.
Free evening in the city
Free evening in the city
Buenos Aires

We just wondered around the hotel area as we had no plans after arriving later in the afternoon. Didn't feel comfortable with walking at night too much as didn't have a feel for the area. Driver from the airport got lost so took extra time to get to the hotel.

Grey Glacier Full Day Tour
Grey Glacier Full Day Tour
Argentina

Instructions were not clear to others on timing and how to get to the boat as the driver did not speak English. Luckily, we knew where to go as we had been down to the beach on the previous day tour. Plus I had read it was a 40 minute walk. Unfortunately two of the people on the bus were slow and the boat was held up 15 minutes until they got to the boat. Glad the boat waited for them but they should have been advised of the time frame to get to the boat and proper instructions. Good experience to see the glacier. Not a wow but okay trip. Walking back we offered to help the slow people. It was very windy and difficult to walk back from the boat along the beach even if in good shape. Too bad the boat didn't have options to get people to and from the boat if they needed assistance or perhaps it was the fault of the instructions in not explaining the physical condition people needed to be in though I expect these two people figured they didn't need it. He was always late getting on the bus and not respectful of others time in a number of circumstances of the day.

Free day in Santiago
Free day in Santiago
Santiago

We enjoyed walking around and going up San Cristobal Hill both via funicular and sky ride (teleferico). Tried to walk down but couldn't find the path despite locals trying to help. Unfortunately security staff could not help and had blocked off a pathway.

Santiago Walking Tour
Santiago Walking Tour
Santiago

Guide was okay (he had a cold so was sniffing and runny nose most of the time so we were trying not to catch it from him). Santiago was not our favourite city but we saw the major things.

Lagunas Cejar, Tebenquinche and Ojos del Salar
Lagunas Cejar, Tebenquinche and Ojos del Salar
San Pedro de Atacama

Outstanding guide. Interesting tour. Good to swim in the lagoon. Nice cocktails and appetizers at the end. Glad this tour was our first one in the area. Nice set up for the rest of our time in the area.

Lagunas altiplánicas and Socaire village
Lagunas altiplánicas and Socaire village
San Pedro de Atacama

Good guide. Lagunas were beautiful. If you were short on time in San Pedro de Atacama, this would be the tour to skip.

Moon Valley and visit to a local community
Moon Valley and visit to a local community
San Pedro de Atacama

I would have preferred to have breakfast at the hotel and start the tour later (others felt the same way). Because all the tours started so early, we missed having breakfast at the hotel though it was included. Felt the breakfast on the tour was a time filler and a lot of time standing around while the breakfast was being set up. Enjoyed the things we saw on this tour. Guide was good.

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Apr 20, 2024
Dear Barb We want to express our heartfelt thanks for taking the time to share your testimonial about your recent trip to Argentina and Chile. It brings us great joy to know that you enjoyed all the destinations and various experiences that you encountered. We greatly appreciate your detailed feedback on the hotels. Learning that you noted aspects such as service and attention to detail, including breakfasts, is crucial for us. We strive to provide exceptional travel experiences, and your... Read more

Dear Barb

We want to express our heartfelt thanks for taking the time to share your testimonial about your recent trip to Argentina and Chile. It brings us great joy to know that you enjoyed all the destinations and various experiences that you encountered.

We greatly appreciate your detailed feedback on the hotels. Learning that you noted aspects such as service and attention to detail, including breakfasts, is crucial for us. We strive to provide exceptional travel experiences, and your feedback helps us improve and ensure excellence in our services.

Your participation is not only valuable to us but can also guide future travelers in choosing their destinations and accommodations. We sincerely appreciate your contribution.

We hope you continue to enjoy your future travels and have many more adventures to discover.

Thank you again for trusting us, and may your travels continue to bring you joy!

Best regards,
Agustina

Our arrival and tour on day 1 (Marcela our gu...
Argentina | Jan 12 - Jan 20, 2024

D
Dennis M.
Atlantic Beach, FL | Reviewed on Jan 25, 2024
Our arrival and tour on day 1 (Marcela our guide was excellent) in Buenos Aires went fine. Day 2 started out well. Our excellent guide, Gabriel, met us at the ferry terminal in Colonia. He had a driver with a van. We were able to keep our luggage in the van. We would have liked to have known about the ability to keep our luggage in the van ahead of time. That would’ve changed how we packed for our two nights in Montevideo. On arriving in the Montevideo bus terminal, we could not find our... Read more

Our arrival and tour on day 1 (Marcela our guide was excellent) in Buenos Aires went fine. Day 2 started out well. Our excellent guide, Gabriel, met us at the ferry terminal in Colonia. He had a driver with a van. We were able to keep our luggage in the van. We would have liked to have known about the ability to keep our luggage in the van ahead of time. That would’ve changed how we packed for our two nights in Montevideo.

On arriving in the Montevideo bus terminal, we could not find our driver. We walked to the different areas in the bus terminal and could not find the driver in any of the areas. If there is more than one area to meet the driver, the exact location to meet should have been prearranged.

On day 3 of our tour we were originally scheduled to meet our guide at 9 AM. This had been changed to 10 AM and we did not notice that change. It would have been very helpful if that change had been highlighted to us to make sure that we were aware of the change. Then the guide did not show up until about 10:20 AM.

Day 4 we were picked up at 8:30 AM to go to the ferry terminal. It did not take long to get our tickets and through immigration and security. We had to wait over an hour and a half before the ferry departed. Even if we left the hotel at 9 AM, that would’ve given us plenty of time to make the ferry.

It also would have been a better trip with a different itinerary. We should have gone from Montevideo to Iguazu Falls. Then we would’ve returned from Iguazu Falls and stayed in Buenos Aires for our two additional nights. This would have eliminated our three hour ferry ride from Montevideo back to Buenos Aires. In addition, it would have eliminated our 10 hour layover in the Buenos Aires airport when we flew there from Iguazu Falls and have to wait for our international flight. Our international flights would not have changed. It would’ve changed the order in which went to Iguazu Falls and back to Buenos Aires. We think this itinerary should have been suggested by the travel agent.

Overall we enjoyed the trip. Iguazu Falls and our stay at the Gran Melia hotel were the high points.

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Feb 01, 2024
Dear Dennis I hope this message finds you well. I wanted to express my sincere gratitude for taking the time to share your thoughts on your recent trip. It brings me great joy to learn that you enjoyed your journey! I'd like to mention the absence of direct flights from Montevideo to Puerto Iguazu. Currently, there are no direct flights, and the route through Buenos Aires is the most practical option. We carefully considered the ferry when planning the itinerary to avoid the inconvenience... Read more

Dear Dennis

I hope this message finds you well. I wanted to express my sincere gratitude for taking the time to share your thoughts on your recent trip. It brings me great joy to learn that you enjoyed your journey!

I'd like to mention the absence of direct flights from Montevideo to Puerto Iguazu. Currently, there are no direct flights, and the route through Buenos Aires is the most practical option. We carefully considered the ferry when planning the itinerary to avoid the inconvenience of losing an entire day in transit. Opting for the ferry was a deliberate decision to streamline the travel process and enhance your overall experience.

Your valuable feedback is highly appreciated, and we will use it to continually improve our services. If there's anything else you'd like to share or suggest, please feel free to reach out.

Wishing you all the best, and I hope you have a fantastic day!

Warm regards,

Agustina

Argentine-Great Service and reliable.
Argentina | Dec 23 - Jan 22, 2024

E
Eric T.
Singapore | Reviewed on Jan 23, 2024
Ana is my trip planner. She gave me great experience and surprises for my Argentina trip. She is responsible and follow and manage the whole duration of the trip. We faced some problem of entry to the country, Ana and her travel agent made immediate arrangements for alternative tour without charging us extra. An extremely reliable tour agent and service especially we are new to the Country. Top grade Service & Highly recommended.
All her travel agents and guides are knowledgeable and...
Read more

Ana is my trip planner. She gave me great experience and surprises for my Argentina trip. She is responsible and follow and manage the whole duration of the trip. We faced some problem of entry to the country, Ana and her travel agent made immediate arrangements for alternative tour without charging us extra. An extremely reliable tour agent and service especially we are new to the Country. Top grade Service & Highly recommended.
All her travel agents and guides are knowledgeable and experienced.

Activity Reviews
Estancia Gaucho Day
Estancia Gaucho Day
Buenos Aires

Excellent horse show

Quality of Experience
Pop
Food
Guides, Drivers and Staff
Transport
Day Trip to Colonia del Sacramento
Day Trip to Colonia del Sacramento
Buenos Aires

Great guide - excellent service, experience guide and knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Gala Tango Dinner & Show
Gala Tango Dinner & Show
Buenos Aires

Great show and nice wine and dinner !

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Buenos Aires Barrios Tour
Buenos Aires Barrios Tour
Buenos Aires
Cooking Class: touring four regions of Argentina
Cooking Class: touring four regions of Argentina
Buenos Aires

Wonderful experience with the Chef

Quality of Experience
Loop
Food
Guides, Drivers and Staff
Transport
Porteño Fileteado: An Artistic Journey
Porteño Fileteado: An Artistic Journey
Buenos Aires

Artist’s work is excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Gutierrez
Ana
Ana Gutierrez
Local specialist in Buenos Aires | Replied on Jan 29, 2024

Dear Sin Sew! First off, thanks for taking the time to share your review and such a nice photo book of your Argentina Trip!
You are great travelers, so thoughtful and easy-going, and I have enjoyed a lot working with you to create this trip plan for such a wonderful crew! Thanks for your trust during the process.
Wish you an amazing year ahead, full of adventures and great experiences.✨
Let me know if you're coming to South America in the future. I'll be more than happy to help you design a fantastic itinerary to continue exploring this side of the world.

All the best,
Ana