Kimkim Trip Reviews for Australia

4.9
Based on 223 ratings
Read 223 verified reviews by travelers who booked their trip to Australia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Excellent South Australian Trip
Australia | Mar 20 - Apr 3, 2024

Annette
Annette F.
New Zealand | Reviewed on Apr 04, 2024
This is the second time that Ruth has organised an amazing trip for us. We cannot recommend her Australian trips enough. Read more

This is the second time that Ruth has organised an amazing trip for us. We cannot recommend her Australian trips enough.

Hotel Reviews
Barossa Shiraz Estate
Lyndoch

Fantastic place to stay, great location and beautiful surroundings in a private vineyard. Wonderful local provisions provided and super comfortable bed.

Authenticity & Character
Stand alone period villa
Location
5 minutes out of a small country town and local eating places
Cleanliness & Comfort
Everything immaculate and very comfortable
Wilpena Pound Resort
Flinders Ranges

Great staff, excellent food. Really good value for food and drink. Good family place. Loved the tours on offer

Authenticity & Character
Very suited to the location,
Location
50 kms from the nearest town, stunning scenery. Set in the bush
Staff
Staff in the restaurant and bar were really accommodating. And the local tour guides excellent
Cleanliness & Comfort
We struggled with the ants in our room.
Clare Country Club
Clare

Lovely hotel, it was a shame that the hotel restaurant was closed over a holiday weekend.

Authenticity & Character
Sited by a lake and a golf course. Lots of birdlife
Location
Not far from Clare town and surrounded by excellent wineries
Staff
Loved the barmaid but can't remember her name!
Cleanliness & Comfort
Very comfortable bed and very clean
Crowne Plaza Adelaide
Adelaide

Fantastic room on the 15th floor, beautiful night views of Adelaide

Location
Lots of eating and drinking places close by if you're not going to eat in the hotel restaurant
Staff
Very helpful and polite reception staff
Cleanliness & Comfort
Wonderful bed and bedding. Beautiful restful room and a decent shower
Activity Reviews
Drop off Rental Car
Australia

Easy to find for pick up and drop off

Guides, Drivers and Staff
All the guides on the tours at Wilpena outdoor do a wonderful job explaining the geology and cultural aspects of their environment
Morning Time Travel & Gorgeous Gorges Tour
Morning Time Travel & Gorgeous Gorges Tour
Flinders Ranges

Jackie was our guide and we thought she was really informative and interesting.

Afternoon Sacred Canyon - Yura Mulka - Cultural Walk
Afternoon Sacred Canyon - Yura Mulka - Cultural Walk
Flinders Ranges

Excellent tour with a local guide who explained the significance of the drawings in the canyon and told stories about his people in a quiet way. Really enjoyed this tour

Local specialist: Ruth Grau
Ruth
Ruth Grau
Local specialist in Adelaide, Australia, & Palm Springs, USA | Replied on Apr 06, 2024

It was my absolute pleasure working with you again!

Tripof a lifetime to Australia
Australia | Feb 11 - Mar 1, 2024

A
Anne F.
Canada | Reviewed on Mar 29, 2024
We recently returned from a trip to Australia. I did a lot of research in anticipation, but at a certain point the logistics were becoming unmanageable so I reached out to Kim Kim. Paula our agent did a bang up job of translating our travel style and desired locations into two weeks of amazing sightseeing tours. Our accommodations were all solid picks and it was was a relief to have our flights and transfers all taken care of. It's hard to pick a highlight because each was special in its... Read more

We recently returned from a trip to Australia. I did a lot of research in anticipation, but at a certain point the logistics were becoming unmanageable so I reached out to Kim Kim. Paula our agent did a bang up job of translating our travel style and desired locations into two weeks of amazing sightseeing tours. Our accommodations were all solid picks and it was was a relief to have our flights and transfers all taken care of.

It's hard to pick a highlight because each was special in its own way. In Melbourne we explored back alleys on a foodie walking tour, the perimeter by bike, and the Great Ocean Road with a small group in a coach. Near Adelaide we spotted all sorts of wildlife with a 2-day trip to Kangaroo Island, getting amazingly close to koalas, seals, and birds of all kinds. In Cairns our excursion to the Great Barrier Reef accommodated the various abilities of our family to dive and snorkel among the spectacular fish. While the Daintree are is still recovering from a devastating cyclone, we were still able to visit the ancient rainforest and encounter crocs and cassowaries.

Overall a rewarding experience - would recommend KimKim for any extended trip.

Hotel Reviews
Adabco Boutique Hotel
Adelaide

Our family of three stayed three nights at the Adabco. It's less of a "boutique" hotel than a small conference centre created out of a former boys boarding school. The rooms are on the small side and the decor a wee bit tired, though quite clean. On the other hand, each floor has a full kitchen and eating area, while the ground floor has several large meeting rooms. The staff was amazing, esp around early and late arrivals/departures. Location is just outside the main downtown area, but still withing walking distance of the Central Market food court, the Botanic Gardens, and shopping / dining.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mercure Melbourne Southbank
Southbank

My family of three stayed five nights at this highrise hotel south of the river. Mercure is a reliable brand - the rooms were impeccable; the hotel coffee bar made breakfast simple adn easy. The location is handy to many great restaurants and the arts district. Just across the river you can catch several free CBD trams to get around the downtown.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bay Village Tropical Retreat & Apartments
Cairns, QLD

Our family of three stayed for five nights. We were upgraded to one of their apartment units, which really helped for our longer stay (and young adult daughter's privacy!). Somewhat modest, but well equipped and perfect for our needs - bonus was a small apartment complex pool, which helped on the hot humid summer days. Location was a couple of blocks from the waterfront boardwalk, just outside the main downtown area, and about a 15-minute walk to the harbour. Although we didn't take it, the bus route to the beaches north of the city runs right past it. Also a short walk to convenience stores and cafes. One bonus was the authentic Balinese restaurant on site, which produced a memorable rijstafel for us. Staff was lovely and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon City Bike Trip
Afternoon City Bike Trip
Melbourne

We joined a group of ten to explore the perimeter of the CBD. As we made our way from the port to the Botanic Gardens, the sports complexes, the inner suburbs, and the State Library, among other sites, our enthusiastic guide stopped to give us bits of Australian and Melbourne history. We had two snack stops along the way. The tour went at a good pace for the varying abilities of the group and the intense heat of the February summer day. The bikes were n excellent condition and easy to ride. Our guide made sure we were all safe as we navigated traffic. A great way to explore beyond what you could reach on foot in the same amount of time.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Great Ocean Road Trip
Full-Day Great Ocean Road Trip
Melbourne

We joined a small coach tour with Oceania Tours for a long but rewarding day. Trying to cover the Great Ocean Road in one day is going to be a whirlwind no matter what, as well as a race to get ahead of the many full size coaches all going to the same stops at the same time. Luckily we had a nimble van driven by our amazing guide who was not only able to stay a step ahead, but also take us off the beaten path to where the larger coaches can't reach. We first wound past incredible views of the "surf" beaches, stopping to catch a glimpse of koalas in their tree habitats. We had lunch in Apollo Bay, with a short visit to put our toes in the ocean. We finished with a somewhat crowded stop at the Twelve Apostles rock formation and a short exploration of neighbouring formations, all the while getting lots of great stories about the unfortunate folks who had washed up on these inhospitable shores centuries ago. In between was my favourite part - a visit to the ancient rainforest of the Otway Ranges, one of the last original sites of untouched wilderness in Australia. We got a final bonus stop to view a huge flock of white cockatoos. Our guide was very knowledgeable about each area's natural and cultural history. She was very accommodating of the group's varying walking abilities. She also supplied an enjoyable Aussie soundtrack for the trip, which helped make the long drive back fun. Would recommend!

Quality of Experience
Food
Don't eat at the pub
Guides, Drivers and Staff
Transport
Afternoon Food & Culture Walk
Afternoon Food & Culture Walk
Melbourne

Why not kill two birds with one stone? You can join this Walk Melbourne Tours backstreet crawl to discover the many alleyways of Melbourne and have some great food at the same time! Our guide was a long time Melbourne resident eager to let us in on the secret spaces of her city. We learned about the origin of alleys and how they were planned as integral part of the original city - and have since morphed into nooks with lots of tiny but respectable cafes, boutiques, and lots of fascinating street art. We found a hidden art deco gem, a few converted industrial spaces, and stayed protected from the harsh afternoon sun. Our food adventure took us around the globe and through several small but satisfying courses, including of course Melbourne's famous coffee. Our group was small enough we bonded quite well and even hung out for drinks at the end. Even for those coming from big cities, it would have been tricky find our way through the maze of alleys on our own and to suss out the best places to stop. Very much worth doing!

Quality of Experience
Guides, Drivers and Staff
2D/1N Highlights of Kangaroo Is Cruise/Cruise(Shared Small Group Tour)
2D/1N Highlights of Kangaroo Is Cruise/Cruise(Shared Small Group Tour)
Australia

Our family of three started the tour from our hotel. Our bus driver was very punctual picking us up at 6.15 ahead of getting folks at the bus station. The 90 minute ride to the ferry docks was filled with lots of useful info about the countryside we were travelling through. The ferry itself was modern, with lots of comfortable seating, toilets, and even a bar to keep everyone happy for the 45-minute crossing. Once we got to Kangaroo Island, we lucked out and were the only ones on this small group trip, so we were able to get a bit of a private tour. Our mini-coach made several stops to do short walks both inland and at the sea shore, our guide pointing out wildlife along the way and talking about how the wildfires of 2020 had affected this island. Lunch was a fun picnic in a secluded riverside BBQ area. The highlight of the day was definitely the seal sanctuary, where a certified ranger brought us down to the beach where we could see the seals relatively close up, lounging in their natural habitat. On the way to our hotel, after visiting eucalyptus and honey farms, we stopped at a gin distillery (at our request), where we got to see a koala right above our heads. Our accommodation at the Mercure at American River was amazing - a very comfortable room in a serene and beautiful setting right on the water, where we could watch the sunrise and many birds, as well as go on short walks in the surrounding area. Dinner there was very good as well. Day Two we stopped at some more beautiful beaches, explored the incredible Remarkable Rocks formation, and saw the sea lion colony below the cliffs, plus enjoyed another picnic lunch. The dinner time ferry ride and long bus trip home got us back well after dark, but we ended up sleeping on the bus anyway after two long days of sunny sightseeing. Taking two days and a small coach to see the island was a great way to get around and see almost everything. Definitely recommend.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dolphin Sanctuary Guided Kayaking
Dolphin Sanctuary Guided Kayaking
Adelaide

The tour started in the remote port area of Adelaide. Our kayaking guides made sure we were well sunscreened and hydrated before taking us out in double boats. We paddled around a calm area of the port, exploring mangroves and a couple of old shipwrecks lying the shallow water. We saw many birds, but it wasn't until we were almost back to shore that we spotted out dolphins - a whole little family coming through, right past us. It was a long wait, but worth the effort! This trip is suitable for people of all ages and abilities, even if you have never kayaked before.

Quality of Experience
Guides, Drivers and Staff
Transport
Kuranda Rainforest Railway & Cableway
Kuranda Rainforest Railway & Cableway
Australia

We had been expecting a ride on the famous Kuranda Scenic Railway, but the tracks had been washed out during a December cyclone, so the company had to readjust the tour. Instead, we were taken from our hotel by coach to a "Rainforestaion" about half way up the mountain, followed by another coach ride after lunch to the village of Kuranda at the top, then a gondola ride back down. We weren't expecting much (in fact we worried the whole thing was a Disney-fied version of Australia) , but the Rainforestation turned out to be a fun morning. We got to see several wild animals up close in the refuge section, including a cassowary, several friendly wallabies, koalas, snakes, Tasmanian devils, and two massive crocodiles - we were lucky to witness croc feeding time and learn a very healthy fear of these prehistoric beasts. We also got to learn about Aboriginal traditions, watch spear throwing and dancing demonstrations, and try our hand at boomerang throwing. We also learned about the rainforest in during a ride in an amphibious army "duck" vehicle. Lunch was a nice though unremarkable buffet. Kuranda village includes a main street and "village" of various artisan vendors, which we didn't spend much time in. There is also the original hippie Kuranda village, with lots of little kiosks built into the hillside at all angles, which was more fun to explore. We decided to spend our time taking a short hike though the forest before catching the gondola back to the bottom. The trail was well marked and easy to follow. For the gondola ride there is an app to download and listen to - we managed to mis-load it, so didn't get the full experience, though the view is spectacular no matter what. We did get off at the two stops on the way down to see and hear the incredible waterfalls. Once at the bottom we got a coach ride back to our hotel.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Outer Reef + 2 Certified Dives (all equipment included)
Full Day Outer Reef + 2 Certified Dives (all equipment included)
Australia

Two of our group scuba dives, the other one doesn't so we needed a trip that could accommodate everyone. Reef Magic turned out to be great for all of us. Their comfortable boat took us out to their private pontoon on the reef. At the reef, there was an area roped off for snorkelling. There was lots of equipment for everyone, so although many folks rushed to grab suits and snorkels, you could also take your time and not worry about missing out. They encouraged everyone to try it, even the non swimmers, whom they offered life jackets and pool floaties to help with buoyancy. They even supplied special suits to protect folks form jelly fish stings, common in February. For scuba newbies there was a Discover Scuba option, which was also a very safe way to get folks in the deeper water. For those not getting into the water there was a glass observation deck and even a "semi-submersible" little boat ride my daughter went on after scuba diving. My two scuba dives were well led; my husband's snorkel safari was also fun. While the dives weren't the most adventurous, they were a good length and we saw lots of amazing sea life. The staff included marine biologists who gave demonstrations and did a fun and informational fish feeding. Lunch was a very good buffet, again with lots of food for all. The staff on the boat were excellent at taking care of us and our safety and managing the needs of a huge crowd of folks. The only thing that sort of ruined our day were the really rude group of tourists who made us move our gear bags and then later stole our seats. Overall a great way to access the reef in a safe and enjoyable way.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

The regular Billy Tea Safari tour was edited somewhat owing to several roads having been washed out during a cyclone in December. Nevertheless, we explored quite a bit and got a full sense of the rainforest and its inhabitants. Our guide was a local who was passionate and very knowledgeable about nature. On the long drive from our hotel in Cairns to the edge of the Daintree we learned a lot about the flora and fauna, as well as the impact of the cyclone on the area, its industries and residents. Among the various stops, we got a fabulous view from near the top of the mountain (after a vertigo-inducing set of switchbacks getting up there), a river boat crossing where we attempted spot crocs, a short walk along a riverside boardwalk to see ancient ferns and gushing waterfalls (and spiders!), and a chance meeting with a wild cassowary. We enjoyed delicious lunch at the Heritage Inn, where we also had a cool dip in a crocodile-free water hole. Later in the afternoon we got homemade ice cream at a small plantation that grows its own tropical fruit. The drive home featured lots of great Aussie rock tunes.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 29, 2024

Wow, Anne!! What a fantastic review. THANK YOU SO MUCH! Your detailed review and feedback are very much appreciated. It truly enjoyed working with you and planning your family vacation. I loved all the pictures you sent me, too. If you ever plan on visiting another part of the South Pacific, you know who to call. Thank you again and keep in touch!
Cheers,
Paula

Five fabulous days in Palm Cove
Australia | Mar 23 - Mar 28, 2024

C
Cheryl P.
Cedar Park, TX | Reviewed on Mar 29, 2024
Our entire 5 day stay in Palm Cove and all the activities we did was superb. Kerrie and Gary did a fabulous job with the planning of our trip. Gary picked up where Kerrie left off and was awesome. He listened to all our needs and wants and made them happen. Our only glitch was we were signed up for an aboriginal art experience which ( we really didn’t want to do) and it got cancelled and replaced with an aboriginal spear crabbing experience- which was great. So happy this part of the trip... Read more

Our entire 5 day stay in Palm Cove and all the activities we did was superb. Kerrie and Gary did a fabulous job with the planning of our trip. Gary picked up where Kerrie left off and was awesome. He listened to all our needs and wants and made them happen. Our only glitch was we were signed up for an aboriginal art experience which ( we really didn’t want to do) and it got cancelled and replaced with an aboriginal spear crabbing experience- which was great. So happy this part of the trip turned out the way it did. All of the tour companies were great , very organized, on time and staff so kind and helpful. Overall extremely positive experience planning this portion of our trip! Thank you so much to all involved

Hotel Review
Peppers Beach Club & Spa Palm Cove
Palm Cove
Authenticity & Character
Location
Great location. Right across from beach and can walk to several restaurants for dinner
Staff
Manger knew us by name!
Cleanliness & Comfort
Activity Review
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

This day was amazing. I was apprehensive about snorkeling as I had a previous bad experience. The crew that went out with us were so patient and helpful. Basically if you wanted a crew member would escort you out to reef , take you around to different locations and then return you to boat. It totally put me at ease and made my snorkeling experience so enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Gary Topic

It was great working with Vicky planning our ...
Australia | Mar 3 - Mar 20, 2024

Deanna
Deanna B.
Federal Way, WA | Reviewed on Mar 26, 2024
It was great working with Vicky planning our Australia/New Zealand trip. Vicky is very knowledgeable about the areas we visited and was available for us every step of the way both in planning and during our trip. Communication was very easy with the KimKim chat function and response time from Vicky was always very timely. Vicky helped arrange some of our tours (as we left some days open to allow flexibility to choose tours or things to do after we arrived), airport transportation, flights... Read more

It was great working with Vicky planning our Australia/New Zealand trip. Vicky is very knowledgeable about the areas we visited and was available for us every step of the way both in planning and during our trip. Communication was very easy with the KimKim chat function and response time from Vicky was always very timely. Vicky helped arrange some of our tours (as we left some days open to allow flexibility to choose tours or things to do after we arrived), airport transportation, flights and accommodations. After a quick 24 hours in Fiji, we started our New Zealand adventure in Auckland. We landed in Auckland and were promptly greeted by our driver, who delivered us to our accommodations. The Adina Apt Hotel Britomart was conveniently located within walking distance to some great restaurants and coffee shops, grocery store, Britomart Shopping Centre, Takutai Square and the Harbour where the cruise ship port is. Most notably, our favorite dinner here was at Amano, which also has an amazing bakery attached and favorite coffee shop was 1920's Cafe. We were able to walk to Auckland Domain, a park which led us to some great gardens, the Auckland War Memorial Museum and then down into the city where we visited the Auckland Sky Tower. Day 3 in Auckland we had a Private Full Day Rotorua Tour booked. Our driver arrived on time that morning at the hotel with plans to take us to Te Puia Geothermal and Maori Cultural Experience and Kiwi House, a brief stop at the Redwood Forest for a 30 min walk and then a visit to the Skyline Gondola for some great views from above. We really enjoyed TePuia and learning about the Maori culture. My only regret in Auckland is not getting to book a trip to The Waitomo Gloworm Caves.
Day 4 took us from Auckland to Queenstown, South NZ. The flight into Queenstown was amazing. Flying in between the mountain's surrounding Lake Wakatipu was so scenic. We were again promptly met by our driver and delivered to Heritage Queenstown Hotel. Located up on the hill, it made for great exercise going to and from into town for shopping and dinners. Our first night there we promptly booked the steamship cruise to Walter Peak Farm, where we enjoyed a delicious BBQ dinner at sunset, and sheep shearing show. I highly recommend the TSS Earnslaw Cruise and BBQ Dinner tour. The ship itself is pretty neat too. The town of Queenstown is great! Lots of great restaurants and shopping. Fergburger is a must (the long line goes fast), as well as Patagonia Ice Cream and Chocolatier. Vicky arranged the best MIlford Sound Fly, Cruise, Fly tour with Air Milford. Tom, our pilot, was great! We can't say enough good things about this tour! It's a must when in Queenstown. The views were awesome!! Great experience! We also visited the Skyline Gondola here too for more amazing views.
Day 7 took us from Queenstown, NZ to Sydney, Australia. Our driver Osman sent us a text notifying us that he was waiting outside in the pick-up area. We arrived at the Pullman Hyde Park Hotel. This was another hotel that was in a good location, with great views of the city and Hyde Park (it's beautiful by the way) and walking distance to everything we wanted to do including the Botanical Gardens. Although I think if we were to go back, I might book a hotel near Sydney Harbour for water views and closer to more restaurant choices. We were told we should check out The Rocks weekend market and we had a great time shopping there. Highly recommend this to other travelers. Great vendors, lots of great local made gifts, jewelry and art. We also enjoyed high tea at The Tea Cosy and the Sydney Sky Tower. Vicky booked us a great Hunter Valley Tour for day 10. Another all-day private tour where our driver took us to a great little breakfast spot at the marina on the Hawkesbury River, then gave us 2 options for places to experience koalas and kangaroos. We ended picking The Australian Reptile Park. What a treat! Not only did he get a great price for entry, but also for a one-on-one koala experience. We finished off the day with a wine tasting at Pepper Tree Winery and great lunch at another local winery called Ben Ean Cellars. A few additional tours we booked on our own while in Sydney that we highly recommend are the Sidney Opera House, a private Sydney Harbour Night Cruise with Sydney Luxury Cruise, (Stephan our Skipper was an awesome guide) and lastly a sunrise hot air balloon ride with breakfast over Camden Valley with Balloon Aloft. All of the crew with Balloon Aloft were great!
Day 11 we headed to Ayers Rock by flight. We loved, loved, loved Uluru. What a great location to take a breather between big city adventures. Being in the desert away from the hustle and bustle was just what we needed. We were shuttled by air-conditioned large shuttle bus to Sails in the Desert. I should probably mention the FLIES, there are a lot of them, but it was a small price to pay for the amazing time we had. Buy the fly net at the hotel lobby desk. It's worth it. Loved some of the shops in the Town Square, we found some of our best souvenirs there. We were able to do our laundry at the resort. Vicky booked our Sunset Uluru Experience with BBQ dinner, and it was awesome. We stopped at the Anangu Cultural Center before heading over to watch the sunset on Uluru with drinks and appetizers, then off to the dinner set up. After dinner the lights went out for the most amazing stargazing experience. The next morning, we booked ourselves on the AATKings Sunrise Field of Lights tour which was also amazing. Our only regret was not having an extra night there and experiencing Kata Juta.
Day 13 We arrived in Melbourne via flight. Our driver was timely and delivered us to the Novotel Melbourne Central.
In Melbourne we enjoyed The Sky Deck for overhead views and all the cool alleyways where you will find some great cafes and gelato shops and even some cool street art. Our best meals were at Palermo's and Red Spice Road both done family style to get a good taste of it all. A visit to Haigh's Chocolates was a must too. We booked a couple tours on our own and loved them both. Loved the Great Ocean Road and 12 Apostles tour through Wildlife Tours. Steve, our guide was really great!! If offered, do the helicopter over 12 Apostles. It's worth it! Our grand finale tour was booked on our last night at the recommendation of another traveler. it sells out fast, so do the Penguin Parade with the bonus of a stop at Brighton Beach and Moonlit Sanctuary (which was ok, but good for a bite to eat and some really pretty birds). We did ours through Go West Tours and Bree was awesome!
Our trip truly was amazing. All of our tour guides and drivers were great. All transportation vans were of good quality and showed up on time. I highly recommend Vicky and the services that Kim Kim provides. Thank you so much Vicky! This was the best itinerary! Our family came back with so many great memories.

Hotel Reviews
Adina Apartment Hotel Auckland Britomart
Auckland

Great Location. Within walking distance to the Britomart, the cruise ship port and some really great shopping and coffee shops. The room was comfortable but just ok. Our shower had some mildew in it and the kitchen was lacking in utensils. We only had 1 fork, fortunately most of the eating we did was out. The hotel lobby was good and had a restaurant for breakfasts and late-night eating too.

Authenticity & Character
Location
Staff
friendliness
Cleanliness & Comfort
shower had mildew, kitchen utensils were missing, only 1 fork
Heritage Queenstown
Queenstown

Great location. Within walking distance to all things downtown (if you don't mind hills), though plenty of local transportation available. Breakfast buffet was ok. Hotel was clean and beautifully decorated.

Authenticity & Character
Nicely decorated and fit the environment
Location
We love the town of Queenstown and found the walk both down the street and through the trail enjoyable!
Staff
Friendly and helpful!
Cleanliness & Comfort
Very clean rooms and lobby
Sails In The Desert
Yulara

Though you can tell the buildings are older they are well maintained for the nature of the environment, like the heat and the bugs outside. They are beautifully decorated inside and very clean. We enjoyed the pool and the ease of walking to the Town Square. It was nice having laundry facilities available to use.

Authenticity & Character
I love the decore using the Anangu dot paintings and I love the options in the gift shop.
Location
Closeness to town square and the tour operators pick up there and Uluru is not far. The views are great too!!
Staff
The service was fantastic at check in and in the gift shop. They cool towels offered and the cool drink at check in were a plus!
Cleanliness & Comfort
Loved the bathroom tile and shower. Beds were comfy!
Activity Reviews
Private Full-Day Rotorua Tour
Private Full-Day Rotorua Tour
Auckland

The Visit to Te Puia and the Maori Cultural Experience were the highlight.

Quality of Experience
The Maori Cultural Experience
Guides, Drivers and Staff
Very kind and timely.
Transport
comfortable van
Milford Sounds - Fly / Nature Cruise / Fly - 9.30am includes morning tea
Milford Sounds - Fly / Nature Cruise / Fly - 9.30am includes morning tea
Queenstown (NZ)

Absolutely amazing trip from start to finish. From the coordination of the taxi (ride to Air Milford) that picked us up to Tom, our pilot who did an amazing job and the views were stunning. The tour operator was on top of communicating from the moment of booking.

Quality of Experience
Quality and cleanliness of the aircarft and the cruise
Guides, Drivers and Staff
Professionalism and efficiency
Transport
Fast, friendly and efficient
Explore the Hunter Valley
Explore the Hunter Valley
Sydney

We loved the visit to the Australian Reptile Park where we got to personally experience the koalas and kagaroos. It was a fun place. The winery was nice and the lunch at Ben Ean was delicious. The drive was very pretty.

Quality of Experience
The koalas.
Guides, Drivers and Staff
Our guide was friendly and on time and made sure we got to experience the koalas and kangaroos. He also got us great rates for entry into the park.
Transport
Timeliness and comfortable ride for the long drive.
Milford Sound Cruise from Queenstown
Milford Sound Cruise from Queenstown
Queenstown (NZ)

While my husband and I did the Fly Cruise Fly, it was my sister in law and her husband who were traveling with us that did this particular tour and they really loved it.

Uluru Experience with BBQ Dinner
Uluru Experience with BBQ Dinner
Uluru

This tour far exceeded our expectations. We enjoyed the visit to the Anangu Cultural Center. It was so nice watching the sunset on Uluru. The dinner set up was fantastic as well as the food they prepared. When the candles went out after dinner, we were in awe of the stars that were out. The hosts knowledge of the constellations was impressive. What a wonderful evening! Well done!!

Quality of Experience
Tour bus was comfortable, guides were knowledgeable and friendly, quality of food and service was great!!
Food
well done! all of it!
Guides, Drivers and Staff
knowledgeable and friendly, chef and food service was great!!
Transport
clean, cool and comfortable rides
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 27, 2024

Thank you for your amazing feedback Deanna. I am so pleased you guys had such a great trip to NZ and Australia, it was a pleasure working with you to create your ideal trip plan.

Paula at KimKim arranged a great 8 day tour f...
Australia | Mar 16 - Mar 23, 2024

W
William S.
Dallas, TX | Reviewed on Mar 26, 2024
Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems Read more

Paula at KimKim arranged a great 8 day tour from Sydney to Urulu to Cairns - great fun no problems

Hotel Reviews
PARKROYAL Darling Harbour
Sydney

Location on the Harbour is great - easy to get around - clean - good breakfast

Emu Walk Apartments
Yulara

These accommodations were awesome - had a kitchen and washer / dryer - gave us a chance to wash everything 1/2 way thru the trip

Authenticity & Character
Nice
Location
Next to everything
Staff
Helfull
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Good location close to ward - near everything - breakfast is ok - staff helpfull

Activity Reviews
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney

This tour is all day but worth it - the mountains and valleys are breathtaking. Listen to the driver , full of great facts.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver was awesome
Transport
A Night at Field of Light
A Night at Field of Light
Uluru

This is a good activity and great way to kick off Urulu. The sunset is amazing

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Morning SEIT Uluru Highlights
Morning SEIT Uluru Highlights
Uluru

This is a great tour - very interesting- the tour of Ayers Rock is fascinating

Quality of Experience
The Emu apartments are great, next to hotels but get kitchen and washer / dryer
Guides, Drivers and Staff
Transport
Daintree Rainforest Full Day Adventure by 4WD
Daintree Rainforest Full Day Adventure by 4WD
Australia

This is a full day tour, very interesting- saw so much

Quality of Experience
Guides, Drivers and Staff
Our driver was great
Transport
Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Apr 15, 2024

Thank you so much for taking the time to write this review, William. I appreciate it greatly.
I'm so happy to hear that you and Janet had a wonderful vacation. Thank you for trusting me in helping you book your trip. Let me know if you plan on traveling to any other South Pacific destination and I will be more than happy to assist you. Take care and keep in touch!
Cheers,
Paula

Be sure and visit Australia
Australia | Mar 3 - Mar 20, 2024

A
Anna W.
Seattle, WA | Reviewed on Mar 25, 2024
Just got back from a three week trip to Australia. What a beautiful country and such friendly people. Our travel advisor Vicky did a fantastic job. We could contact her anytime and she was willing to help. I would definitely recommend her!
We visited Sydney, Melbourne, and Uluru. Vicky took care of the transportation which made it so easy for us. She planned our local activities, which were a blast! It’s hard to choose a favorite, but probably watching the sunset in Uluru with a barbecue...
Read more

Just got back from a three week trip to Australia. What a beautiful country and such friendly people. Our travel advisor Vicky did a fantastic job. We could contact her anytime and she was willing to help. I would definitely recommend her!
We visited Sydney, Melbourne, and Uluru. Vicky took care of the transportation which made it so easy for us. She planned our local activities, which were a blast! It’s hard to choose a favorite, but probably watching the sunset in Uluru with a barbecue under the stars.⭐️

Hotel Review
Heritage Queenstown
Queenstown

Beautiful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 25, 2024

Hi Anna,
Thank you so much for your lovely feedback. I am so glad you enjoyed your time in Australia, especially the Uluru BBQ, one of my favourites too!
Take Care and Thanks again for your booking,
Vicky

Gary was there for me online from start to fi...
Australia | Mar 10 - Mar 16, 2024

Josephine
Josephine J.
Seattle, WA | Reviewed on Mar 20, 2024
Gary was there for me online from start to finish, always checking in and quick to respond to my questions. He was so personable and easy to work with that I’m considering another vacation in 2025! I loved that he worked with me to accommodate family who wanted to join me for part of my visit to Australia; his efforts to get my brother authorized as another driver for the rental; and changing out my hotel in Sydney during the planning process. The itinerary with all the additional... Read more

Gary was there for me online from start to finish, always checking in and quick to respond to my questions. He was so personable and easy to work with that I’m considering another vacation in 2025!

I loved that he worked with me to accommodate family who wanted to join me for part of my visit to Australia; his efforts to get my brother authorized as another driver for the rental; and changing out my hotel in Sydney during the planning process.

The itinerary with all the additional details and photos was super easy to follow - I appreciated having an electronic version as well as a printed version for when I was off grid and couldn’t connect via wifi to the internet.

I sat on the very top of Australia all by myself for over an hour last week and thought, “how fortunate am I to have had such a wonderful vacation that fell into place exactly the way I had dreamed.”

A huge thank you to Gary!
I’ll be back.
Cheers,
Jo

Hotel Review
Four Seasons Sydney
Sydney

It was expensive but so worth the luxury after a week off grid on Lord Howe Island. The views of the Opera House, Sydney Harbor Bridge and all the beautiful ocean liners coming and going from the 27th floor were spectacular. The bed, pillows, and linens were luxurious - just what I needed after five weeks of busy travel. The room had everything I needed, and then some! The valets were very responsive - never a bag did I have to lift. They even helped me get the rental car back to the hotel after I got lost in the city. Taking about the city, it was awesome to be only a stone’s throw from Circular Quay where I walked to catch buses and trains. I was so close to the Opera House, The Rocks, Museum of Modern Art, and Botanical Gardens, that I could stroll over to any of them within a few minutes. There’s a great little cafe in the lobby that caters for early risers or those who need a quick coffee. That would be me LOL!!! Next time I visit Sydney, that’s going to be my destination hotel. You have to spoil yourself once in a while - next time I’ll stay longer so I can really enjoy sleeping in one day and making the most of the best bed of my entire vacation!

Authenticity & Character
The luxury of being in a sanctuary that was peaceful and beautiful. The views, however, were mesmerizing. I stayed up late with the lights turned down so I could enjoy the magic of the harbor at night.
Location
Circular Quay with gorgeous views of the Harbor!
Staff
Responsive, professional, and happy!
Cleanliness & Comfort
The bed and linens were to die for.
Local specialist: Gary Topic
Gary
Gary Topic
Local specialist in Newcastle, Australia | Replied on Mar 22, 2024

Hi Jo,
Thank you for your lovely review. It was a pleasure to look after you. I also once sat at the top of Australia one time when I was leading a group, thinking, "This is a pretty wonderful office to be working in."

Australia trip 2024
Australia | Feb 5 - Feb 16, 2024

NZ
NZ Z.
Harrison, NJ | Reviewed on Mar 19, 2024
Jon created a trip plan that tailored everything perfectly as we wanted to do! Everything....down to the times and places were precisely as written in my plan! Everything was so perfectly set for us, all of the pick ups and tours and flights etc. I can't say enough about how well this was done, I am truly thankful I planned this part of our trip with Jon. During the trip, if I asked a question on the app, they responded right away, no questions left unanswered. Again, everything was... Read more

Jon created a trip plan that tailored everything perfectly as we wanted to do! Everything....down to the times and places were precisely as written in my plan! Everything was so perfectly set for us, all of the pick ups and tours and flights etc. I can't say enough about how well this was done, I am truly thankful I planned this part of our trip with Jon. During the trip, if I asked a question on the app, they responded right away, no questions left unanswered. Again, everything was absolutely perfect and I would definitely book with Jon and KimKim again. Thank you!!

Hotel Reviews
Vibe Hotel Sydney
Sydney

Great Hotel in the heart of darling Harbor! Easy to walk around the city and shop. Could use laundry facility in the hotel otherwise it was a great hotel and beautiful area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Gardens Hotel
Yulara

Lovely hotel in the desert, WIFI could use a little boost otherwise everything was beautiful and as expected. Very clean. Free Laundry facilities a plus!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

Great hotel in a wonderful area, we felt like we were in the rainforest every morning with the bird sounds. Great location, close to the Esplanade and Marina.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Uluru - Camel to Sunrise
Uluru - Camel to Sunrise
Uluru

Great experience! So fun watching the sunrise and having the experience of riding the camels through the desert!

Quality of Experience
Guides, Drivers and Staff
Transport
Wintjiri Wiru Aboriginal Drone Show: After Dark
Wintjiri Wiru Aboriginal Drone Show: After Dark
Uluru

Drone show was cancelled due to the winds. Laser light show instead

Quality of Experience
Staff still tried to make it a wonderful experience, drinks and food were superb
Guides, Drivers and Staff
Transport
Kata Tjuta Sunset Tour
Kata Tjuta Sunset Tour
Uluru

Lovely sunset experience, There was sparkling wine and cheese and crackers given out during sunset

Quality of Experience
Guides, Drivers and Staff
Transport
Desert Awakenings Tour with Voyages
Desert Awakenings Tour with Voyages
Uluru

Excellent breakfast and morning watching the sunrise, then over to to Uluru

Quality of Experience
Guides, Drivers and Staff
Transport
Down Under Cruise Evolution
Down Under Cruise Evolution
Cairns

Snorkeling in the Great Barrier Reef experience was amazing! Long day, could have used it to have been a little shorter of a day otherwise it was perfect

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 19, 2024

Thank you Nancy, was lovely working with you and I am glad you have had a fantastic trip, some major bucket list items ticked here!

Gary was such a pleasure to deal with from th...
Australia | Mar 9 - Mar 16, 2024

K
Ken K.
Lake in the Hills, IL | Reviewed on Mar 17, 2024
Gary was such a pleasure to deal with from the beginning he answered all questions very quickly. Once we started our trip things went flawless every pickup was on time our hotels were nice and in great locations. I would recommend Gary to anyone looking to book an Australia vacation. I would like to thank him for making our time there so special. Thanks again Ken. Kasbohm Read more

Gary was such a pleasure to deal with from the beginning he answered all questions very quickly. Once we started our trip things went flawless every pickup was on time our hotels were nice and in great locations. I would recommend Gary to anyone looking to book an Australia vacation. I would like to thank him for making our time there so special. Thanks again Ken. Kasbohm

Hotel Reviews
PARKROYAL Darling Harbour
Sydney
Authenticity & Character
Location
We could walk to everything
Staff
Cleanliness & Comfort
Pacific Hotel Cairns
Cairns

During my two-night stay at Pacific Hotel Cairns, I was impressed by the stunning views and comfortable accommodations. The hotel staff were friendly and helpful, making my stay enjoyable.

Authenticity & Character
Location
Loved the view from balcony
Staff
Cleanliness & Comfort
Rydges Sydney Airport Hotel
Mascot, Sydney, NSW

My one-night stay at Rydges Sydney Airport Hotel was convenient and comfortable. The proximity to the airport was a plus, and the hotel amenities were great. The staff were helpful, and the room was clean and cozy

Desert Gardens Hotel
Yulara

My two-night stay at Desert Gardens Hotel in Uluru was unforgettable. The hotel's location was perfect. The hotel staff were knowledgeable and provided great service.

Activity Reviews
Sounds of Silence Dinner
Sounds of Silence Dinner
Australia

Highly recommended activity to do, it has our highest points!

Quality of Experience
Day trip to the Great Barrier Reef
Day trip to the Great Barrier Reef
Australia

This activity was memorable, snorkeling in this location was one of the higlights of our trip. The guides were awesome!

Quality of Experience
Local specialist: Gary Topic

Jon planned an exceptional trip for us to Au...
Australia | Mar 1 - Mar 10, 2024

Debbie
Debbie M.
Canada | Reviewed on Mar 11, 2024
Jon planned an exceptional trip for us to Australia with our timeline and costs in mind. Read more

Jon planned an exceptional trip for us to Australia with our timeline and costs in mind.

Hotel Reviews
Adina Apartment Hotel Sydney Darling Harbour
Sydney, NSW

Excellent location!!! Hotel could use a refresh.

Authenticity & Character
Had a coastal feel
Location
Darling Harbour had so many options and was close to get to everything.
Staff
Very nice and helpful
Cleanliness & Comfort
Rooms are tired.
Pacific Hotel Cairns
Cairns

Excellent location!!

Authenticity & Character
Location
Close to pier and many dining places.
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Dinner Cruise
Sunset Dinner Cruise
Sydney

Wonderful tour of the city. Service and food very nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Hunter Valley Wine Tasting Day Tour
Hunter Valley Wine Tasting Day Tour
Sydney

Lovely day out with a nice small group. The venues we went to were nice and the hosts were informative. Lunch was especially nice at a golf club with quick service and scenery.

Quality of Experience
Guides, Drivers and Staff
Friendly and informative
Transport
Clean and on time.
Down Under Cruise Evolution
Down Under Cruise Evolution
Cairns

The cruise was definitely a highlight of our vacation. The staff were exceptional and very helpful. The gear provided was in great shape and we appreciated the stinger suits with the jelly fish in the area. The morning there were a lot of waves/rain but it didn't stop the adventure. The staff were very considerate to those that were experiencing sea sickness. The lunch provided was ample and tasty. The second location was particularly exciting but more because the weather had shifted and we weren't combating the waves as much so we were able to enjoy it a bit more. We took advantage of the glass bottom boat ride and appreciated the marine biologist giving us further insight into what we were looking at below. Overall a 10++ experience.

Quality of Experience
Food
Guides, Drivers and Staff
A lot of staff to help make the day move effortlessly with many people on board.
Transport
Nice boat - even though we had huge waves going out to the reef, the boat handled them with ease
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

We took the skyrail both up and down as the train was out of commission due to flooding.

Quality of Experience
Seeing the rainforest from up above was special. The day we went had a lot of fog/rain so the experience kept changing throughout the ride.
Guides, Drivers and Staff
We did a free walk with a guide and we learned a lot about the rainforest trees/spiders/snakes etc..
Transport
The Cable car was comfortable had lots of windows to view below.
Spirit of Cairns - Dinner Cruise
Spirit of Cairns - Dinner Cruise
Cairns

It was a pleasant evening. The food was good and the staff very pleasant. As it was a rainy night we didn't really get to enjoy the outside view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

Great day out exploring the rainforest.

Quality of Experience
Guides, Drivers and Staff
Transport
Ride was comfortable.
Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 19, 2024

Glad you had an amazing time Debbie! Definitely some fantastic memories made, Thanks for working with me to get everything perfect for you.

A partner every step of the way
Australia | Feb 28 - Mar 9, 2024

D
David B.
Chicago, IL | Reviewed on Mar 10, 2024

A company is only as good as its' talent. Vicky was an amazing resource every step of the way. From working with us on various options while planning a complex trip, to attention to logistical details, to working to recover from a last minute snafu, Vicky was a travel partner every step of the way. We had an amazing trip

Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 10, 2024

Hi David,
Thank you very much for your kind words! I'm delighted to hear that you had such an amazing trip and that I was able to assist you every step of the way.
It was a pleasure working with you on various options and I'm glad I could help recover from the snafu you encountered and that you had an amazing Australia experience,
Warm regards and All the Best,
Vicky

Each experience in Australia was outstanding....
Australia | Feb 20 - Mar 3, 2024

J
Joan B.
Minneapolis, MN | Reviewed on Mar 09, 2024
Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!! Thanks to Liz, our specialist, only the best was recommended to make our trip memorable. We’re grateful for the ease of planning and execution of a remarkable journey. Read more

Each experience in Australia was outstanding. From Melbourne to Adelaide to Kangaroo Island to Sydney. Penguin Parade, wine tour, koalas, wallaby’s and kangaroos in the wild, climbing Sydney Harbour Bridge and the Opera House opera were rich and satisfying endeavors!!!! Also, the accommodations were superior!!!

Thanks to Liz, our specialist, only the best was recommended to make our trip memorable.

We’re grateful for the ease of planning and execution of a remarkable journey.

Hotel Reviews
The Savoy Hotel on Little Collins
Melbourne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mayfair Hotel
Adelaide
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Shangri-La Sydney
The Rocks, Sydney
Authenticity & Character
Location
U
Staff
Cleanliness & Comfort
Activity Reviews
Phillip Island Wildlife Day Trip with Penguin Parade
Phillip Island Wildlife Day Trip with Penguin Parade
Melbourne
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Blue Mountains Deluxe Day
Full Day Blue Mountains Deluxe Day
Sydney
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Yarra Valley Food & Wine Day Trip Private
Yarra Valley Food & Wine Day Trip Private
Australia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kangaroo Island In Style — 2 Days / 1 Night
Kangaroo Island In Style — 2 Days / 1 Night
Australia
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney
Quality of Experience
T
Guides, Drivers and Staff
Transport
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 09, 2024

Joan,
Thank you very much for the feedback and the amazing review. I really enjoyed working with you and I am very glad you loved the country and the experiences.
Please reach out to us any time ! I'll be happy to work with you again and plan another wonderful trip.

Cheers and thanks again!
Liz

trip to Australia in February 2024 was am...
Australia | Feb 2 - Feb 21, 2024

PAM
PAM B.
Denver, CO | Reviewed on Mar 07, 2024
Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan...
Read more

Our trip to Australia in February 2024 was amazing! Our local specialist, Paula, was very attentive to what type of activities we might enjoy as well as the type of accommodations we would prefer. She had many excellent suggestions for excursions and other experiences. Her expertise provided us with a truly memorable trip! She was very willing to make adjustments to our itinerary as needed.
The guide we had on Kangaroo Island for 2 full days was excellent. I think his name was Sorhan (sp?)
We also had an amazing guide at the Bonorang Wildlife Sanctuary.
The accommodations at Freycinet National Park and at the Old Woolstore Apt. Hotel in Hobart were spacious and well appointed.

Local specialist: Paula Adams
Paula
Paula Adams
Local specialist in California and Australia | Replied on Mar 14, 2024

Thank you so much Pam & Jim for taking the time to write a wonderful review and sending me some feedback from your trip to Australia. I loved seeing your pictures and I'm so happy you had a memorable vacation. Please don't hesitate to contact me if you plan on visiting New Zealand or any other destination in the South Pacific. Take care and I will keep in touch!
Cheers and thank you again!
~Paula

Jon was very patient in helping us plan the t...
Australia | Feb 24 - Mar 4, 2024

B
Barbara O.
North Charleston, SC | Reviewed on Mar 05, 2024
Jon was very patient in helping us plan the trip and called us several times for in depth discussions. He was conscious of our budget and time constraints. He promptly replied to our emails and even phoned us in Cairns when there was a glitch in our plans. We really loved using the app Jon provided us with, it was very easy to keep track of all the steps of the trips. Read more

Jon was very patient in helping us plan the trip and called us several times for in depth discussions. He was conscious of our budget and time constraints. He promptly replied to our emails and even phoned us in Cairns when there was a glitch in our plans. We really loved using the app Jon provided us with, it was very easy to keep track of all the steps of the trips.

Hotel Reviews
Pacific Hotel Cairns
Cairns

Great location. Had the all basics and a pool. Not luxurious but clean and comfortable

Authenticity & Character
Nothing unusual about the hotel. Bar was never open
Location
Very Close to wharf, tour locations and restaurants
Staff
Helpful
Cleanliness & Comfort
Rooms attended every other day. Had to bring towels down and pick up new ones in the opposite days
Rendezvous hotel Melbourne
Melbourne

Good location. Hallways and rooftop were not clean. Rooms and bath were small but comfortable

Authenticity & Character
Location
Near city
Staff
Everyone was very nice and helpfuk
Cleanliness & Comfort
Rooftop, halls and elevator needed attention
Rendezvous Hotel Sydney The Rocks
The Rocks

Very large room with kitchen. Location was excellent. Some deferred maintenance needed...peeling paint on ceiling and around sliding door; rust on hinged glass over bathtub

Authenticity & Character
Lovely exterior that fit into neighborhood
Location
Central to everything
Staff
Helpful
Cleanliness & Comfort
Great towels
Activity Reviews
Reef Magic outer reef cruise
Reef Magic outer reef cruise
Australia

We had a fantastic experience on the Reef Magic outer reef cruise. All of our trips were excellent, and this one was no exception. The tour was well-organized, and we got to explore the beautiful outer reef. The entire experience was smooth and enjoyable.

Quality of Experience
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Skyrail Rainforest Cableway + Kuranda Scenic Railway
Cairns

Our day with the Skyrail Rainforest Cableway and Kuranda Scenic Railway was mostly great. We had a funny incident with the train, but our guide, Jon, handled it brilliantly. Despite a small hiccup, we were impressed by how well everything was managed. The scenic views were breathtaking, and we thoroughly enjoyed the experience.

Great Ocean Road Day Tour
Great Ocean Road Day Tour
Melbourne

The Great Ocean Road Day Tour was a memorable experience, although it was quite a long day. The tour guides worked hard to ensure we saw everything, and the sights like the kangaroos were amazing. We felt the tour could have been condensed a bit as it was a full day excursion, but overall, we were happy with the experience.

Local specialist: Jon Andrews
Jon
Jon Andrews
Local specialist in Wanaka, New Zealand | Replied on Mar 18, 2024

Hi Barbara, I'm glad you had an amazing trip! It's been wonderful working with you and as I mentioned you were great at letting me know exactly what you wanted to experience so I could build the perfect trip around that for you.
These hiccups do happen now and again on a trip (A bit of confusion on the pick-up location for a tour) but I'm glad you knew I was a message/phone call away so could jump straight on it and get you back on track immediately.
Thank you so much for joining us and if you ever find yourself on this side of the world again please feel free to reach out.

Wonderful Week!...
Australia | Feb 23 - Feb 29, 2024

C
Cindy H.
Oneonta, AL | Reviewed on Mar 04, 2024
Everything was perfect! I cannot remember the guides names, but everything from our hotels to our tours, etc. were wonderful. The trip was well-planned by the KimKim team! Read more

Everything was perfect! I cannot remember the guides names, but everything from our hotels to our tours, etc. were wonderful. The trip was well-planned by the KimKim team!

Hotel Reviews
Vibe Hotel Sydney
Sydney

Everyone at this hotel was wonderful. They were very helpful and gave us maps and good recommendations. It is within walking distance of many great parts of Sydney.

Authenticity & Character
Modernistic. Comfortable.
Location
It is close to Darling Harbour where there great things to see and to eat. Ferry port is there too, so The Rocks are easy to get to if you want to visit the Opera House and Botanical Gardens.
Staff
The front desk people were wonderful. The restaurant people were ok.
Cleanliness & Comfort
Everything was nice. We stayed two nights, so they didn’t clean, but brought fresh towels.
Pacific Hotel Cairns
Cairns

Loved this hotel. It was so comfortable and in a great location. Very close to the Harbour where there are many good restaurants.

Authenticity & Character
Has seating, a comfortable bed and good bathroom.
Location
Perfect location. Easy access to everything by foot.
Staff
Very helpful and kind.
Cleanliness & Comfort
Everything was nice.
Local specialist: Tia Chesser
Tia
Tia Chesser
Local specialist in Wanaka | Replied on Mar 09, 2024

Thanks Cindy. I'm glad you enjoyed all your trip had to offer. What a great mix of experiences you had included and I hope you get to return again in the future to explore even more.

Great experience with KimKim
Australia | Feb 23 - Feb 29, 2024

J
Joe H.
Oneonta, AL | Reviewed on Mar 02, 2024
Tia was very helpful in planning and organizing our trip. We had to make a different plan due to an airline issue, and she worked it out for us easily. Everything went smoothly with pickups and getting us where we needed to be. All the excursions we did were fantastic. Spending the night on the Great Barrier Reef with Divers Den Oceanquest was just indescribable. Beautiful! Would love to do it again! Read more

Tia was very helpful in planning and organizing our trip. We had to make a different plan due to an airline issue, and she worked it out for us easily. Everything went smoothly with pickups and getting us where we needed to be. All the excursions we did were fantastic. Spending the night on the Great Barrier Reef with Divers Den Oceanquest was just indescribable. Beautiful! Would love to do it again!

Activity Reviews
Spirit of Cairns - Dinner Cruise
Spirit of Cairns - Dinner Cruise
Cairns

Great buffet, beautiful boat, very friendly staff. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Daintree, Cape Trib & Bloomfield Day Tour
Daintree, Cape Trib & Bloomfield Day Tour
Cairns

Not to be missed! Gavin our guide was great. Very knowledgeable and passionate about the rain forest. Great experience.

Quality of Experience
Guides, Drivers and Staff
Divers Den - Oceanquest Overnight Experience (Day 2)
Divers Den - Oceanquest Overnight Experience (Day 2)
Cairns

Food was great, checkin and disembarking went smoothly. Got to do 4 dives and the ‘Sharks in the Dark’ was a hit. Great experience.

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Well worth a visit. Very interesting.

Unchartered Blue Mountains Tour
Unchartered Blue Mountains Tour
Sydney

Beautiful drive into the mountains. It rained most of the day but Patricia our driver/guide got us to some great spots.

Guides, Drivers and Staff
Divers Den - Oceanquest Overnight Experience
Divers Den - Oceanquest Overnight Experience
Cairns

Couldn’t have been any better. Great experience snorkeling and staying overnight was a highlight. Great attentive staff, especially Skye and Thomas. The room was much larger than we were expecting. Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tia Chesser
Tia
Tia Chesser
Local specialist in Wanaka | Replied on Mar 05, 2024

Thanks Joe. Glad to hear you had such an incredible experience and trip exploring Australia. I'm so glad your highlight was the Overnight Stay on the reef, it's a personal favourite!

Amazing Australian Vacation
Australia | Feb 3 - Feb 22, 2024

Lori
Lori C.
Newark, NJ | Reviewed on Mar 01, 2024
I just came back from a 3-week perfect vacation in Australia. Kimkim travel made by dream vacation possible. From beginning to end Liz ( my kimkim agent) arranged everything and it was seamless...absolutely no stress on me because Liz had every plane ride (5), every chauffeur, every hotel, every ticket to an event etc. done to perfection. She even did my car rental. Obviously Liz and I communicated frequently before the trip and she understood my style and planned accordingly. There were so... Read more

I just came back from a 3-week perfect vacation in Australia. Kimkim travel made by dream vacation possible. From beginning to end Liz ( my kimkim agent) arranged everything and it was seamless...absolutely no stress on me because Liz had every plane ride (5), every chauffeur, every hotel, every ticket to an event etc. done to perfection. She even did my car rental. Obviously Liz and I communicated frequently before the trip and she understood my style and planned accordingly. There were so many great moments in the trip but I'd like to give a shout out to The Merrijig Inn in Port Fairy. It is a B &B that is so quaint and so comfortable and where I had the best dinner of my trip. From Sydney, to the Great Barrier Reef, to Uluru, to Melbourne, to driving the Great Ocean Road, to ending in Adelaide for the Fringe Festival, kimkim made it all happen with perfection.
Thank you, Lori Christensen

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Mar 01, 2024

Dear Lori,
Thank you so so much for taking the time to review and for your kind words. It was so nice to work with you. I am very lucky to come across clients like you!! Very very happy you enjoyed the entire trip and yes you are right the Merrijig Inn is so cute, its my favorite also!

Hope to have the chance to organize another trip for you soon!
Thanks again
liz

Sydney At Its Best
Australia | Jan 31 - Feb 19, 2024

Neal
Neal L.
Canada | Reviewed on Feb 29, 2024
The trip was planned very well , with a driver at the airport to drive us to our Hotel , Harbour Rocks Hotel . Fantastic location within easy walks to restaurants ,Sydney Bridge, Sydney Opera house etc. The hotel included breakfast which was excellent !! Nice 2nd floor outdoor sitting area at rear of hotel where we could enjoy a beverage or a meal . The Sydney Bridge climb was awesome . The sights were awesome ,guide talks you through entire procedure ,harnessed at all times . Photos... Read more

The trip was planned very well , with a driver at the airport to drive us to our Hotel , Harbour Rocks Hotel . Fantastic location within easy walks to restaurants ,Sydney Bridge, Sydney Opera house etc. The hotel included breakfast which was excellent !! Nice 2nd floor outdoor sitting area at rear of hotel where we could enjoy a beverage or a meal . The Sydney Bridge climb was awesome . The sights were awesome ,guide talks you through entire procedure ,harnessed at all times . Photos available to capture the moment .

Hotel Reviews
Harbour Rocks Hotel
The Rocks, Sydney NSW

Clean rooms , deck 2nd floor at back to sit outside , enjoy the sounds ,weather & just relax ,maybe have a beverage or read a book . Happy Hour was nice ,staff were very courteous . A few stairs to get to things . Good exercise but if mobility is a problem .

Authenticity & Character
Old building with lots of character !
Location
Very close to all of Sydney 's finest
Staff
Very kind & available
Cleanliness & Comfort
The beds were lovely & nice bedding
Whitsunday Apartments
Hamilton Island

Large rooms ,good beds , necessary utensils in Kitchen . Staff warns you to keep sliding doors closed when not using as Cockatoos will walk into your room & destroy everything looking for food . Nice view from room , pool & Ocean . Coffee cart located outside lobby 7 am opening was nice to grab a great coffee to enjoy outdoor tables or on your balcony .

Authenticity & Character
Pool & Beach right across the street
Location
Little bit of walk to the Harbor but sidewalks are plentiful & clear well lit at night . Everybody uses golf carts to get around ,but walking is good as you see a lot .
Staff
No all were very good
Cleanliness & Comfort
Nice to sit on balcony & enjoy the view
Pullman Cairns International
Cairns

Beautiful Hotel Great breakfast

Authenticity & Character
Clean & well kept
Location
Staff were great , walkable to sights
Staff
Courteous
Cleanliness & Comfort
Nice bathrooms
Fable Auckland
Auckland

Clean very nice

Authenticity & Character
Location , breakfast was good the only negative was rooms were small
Location
Close to Ferry ,beautiful restaurants.
Staff
Very quick with a special request , brought up to our room quickly
Cleanliness & Comfort
All good
Activity Review
Sydney Bridge Climb Summit
Sydney Bridge Climb Summit
Sydney

The bridge climb is very safe the preparation is good & all questions answered . The guide talks to you for the climb & tells you history of bridge & all interesting facts . Looks a lot tougher then it actually is . A few tight spots so if your a large person forget this adventure . Everybody on our climb had HUGE smiles after .

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Mar 01, 2024

Hi Neal
Thank you so much for taking the time to review your Australia and NZ trip.
I am so pleased you had a great time, and enjoyed the Hotels and activities. I am also a huge fan of the Harbour Rocks Hotel, so am glad you guys enjoyed it too.
Take Care and Thanks again,
Vicky

Trip of a Lifetime!!
Australia | Feb 16 - Feb 25, 2024

SUSAN
SUSAN L.
Highlands, NC | Reviewed on Feb 27, 2024
Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome... Read more

Liz did an amazing job in planning our family trip to New Zealand and Australia! The only thing I wish is that we could have stayed for longer! Queenstown (New Zealand) was amazing...the most adorable small town with many great restaurants and shops. Milford Sound was simply stunning! The e-bike tour through the vineyards was so much fun! Sydney was wonderful as well. We climbed the Sydney Harbor Bridge at night with the beautiful skyline and Sydney Opera House in full view - awesome (Anna, our guide, was amazing)! Not only did we tour the Opera House, but we were able to squeeze in a play while we were there (RBG: Of Many, One). The tour of Sydney was great and we took the ferry over to Manly Beach, which was fun and nice to get out onto the harbor! Auckland was nice (Sky Tower visit was neat) and Rotorua provided great insight on indigenous people with the Matai Maori Village show. Glow Worm Kayak tour at night was great (Jess was an amazing guide) and we saw the Southern Cross and Orion constellations. Stunning!! I wish we had more time in Australia and we will definitely be using Liz again when we head back to Australia. I would also definitely go back to the southern island of New Zealand again as well!

Hotel Reviews
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

Great location close to town. Friendly front desk personnel.

Location
Easy walk to town
Cleanliness & Comfort
Regal Palms Resort
Rotorua

My least favorite accommodation of the trip. The resort was a couple of miles out of town and lacked amenities due to changes from COVID. The restaurant had been closed for a couple of years, and even basic services like housekeeping and access to water were limited. Not the best experience.

Location
Crowne Plaza Auckland
Auckland

I stayed at Crowne Plaza Auckland for one night. The location was pretty good, there was a lot of construction nearby. Overall, it was fine for a short stay.

Location
PARKROYAL Darling Harbour
Sydney

Our stay at PARKROYAL Darling Harbour was great. The location was fantastic, and we had a pleasant experience overall.

Location
Activity Reviews
Twilight Glow Worm Kayak Experience - 3 hour guided
Twilight Glow Worm Kayak Experience - 3 hour guided
Rotorua

Jess did an amazing job in taking us through tunnels and caves to see the glow worms...stunning! She also showed us the southern cross and orion constellations - very knowledgable!

Quality of Experience
Guides, Drivers and Staff
Transport
TE Puia:  Te Ra (Day Pass) Guided tour (90 minutes)
TE Puia: Te Ra (Day Pass) Guided tour (90 minutes)
Rotorua

Cool to see the geothermal mud pools, geysers and boiling pools at this location.

Quality of Experience
Guides, Drivers and Staff
Coud be more informative about the history. Guide was OK, but did not answer questions in a meaningful way.
Garden Onsen Outdoor Soak - 1 hour
Garden Onsen Outdoor Soak - 1 hour
Queenstown (NZ)

Our originally-scheduled time slot of 4:30 had to be changed due to a flight cancellation. Onsen was able to move our time slot to the following day at 9:30pm - which happens to be sunset this time of year. It was stunning. The glass of champagne and chocolates was perfect and 1 hour was a perfect way to end our busy day!!

Quality of Experience
Guides, Drivers and Staff
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Super interesting to learn about the design, construction and operations of Sydney Opera House. We enjoyed it so much that we squeezed in a trip back to see a play while we were there (FYI - there are several venues in the Opera House in addition to the Concert Hall).

Quality of Experience
Guides, Drivers and Staff
Auckland to Rotorua visiting Hobbiton with lunch
Auckland to Rotorua visiting Hobbiton with lunch
Auckland

While I've never seen any Lord of the Rings movies, this was a very interesting and beautiful tour.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mitai Cultural Experience & Dinner
Mitai Cultural Experience & Dinner
Rotorua

Wonderful exposure to Maori culture with the dinner and show. Great job!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Milford Sound Glass Roof Van/CruiseVan
Full Day Milford Sound Glass Roof Van/CruiseVan
Queenstown (NZ)

The weather the day of our visit was PERFECTION, which I hear is not normal for Milford Sound since it rains there 180+ days a year. We had perfect blue skies and the scenery was gorgeous! The boat tour was awesome! Highly recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Summit at Night - Bridgeclimb
Summit at Night - Bridgeclimb
Sydney

One of the highlights of our trip! Anna did an amazing job in leading us to the summit of the bridge - perfectly clear night so we could see the Opera House, Sydney Skyline and wonderful views of boats in the harbor! Definitely recommend!!

Quality of Experience
Guides, Drivers and Staff
Anna was great!
Skyline Gondola Ride
Skyline Gondola Ride
Queenstown (NZ)

Great overlook for Queenstown! Would highly recommend!

Quality of Experience
Morning Panoramic Sydney Sights
Morning Panoramic Sydney Sights
Sydney

Great overview of Sydney! Seeing Bondi Beach and the Sydney Opera House and Harbor Bridge was very cool, among other sights!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 28, 2024

Hello Susan!!
Thanks for the wonderful review and I am super glad you enjoyed Australia and NZ as much as we do !
How lucky you got to see the constellations on the Kayak Tour, and yes, Jess is my favorite guide also!!
(for the Kayak) I have many favorites :)

I'd love to organize another trip for you anytime ! it was a pleasure to work with you

Liz

Great Intro to the Southern Hemisphere!
Australia | Feb 9 - Feb 18, 2024

David
David G.
Greenville, SC | Reviewed on Feb 24, 2024
What another terrific trip we had thru the KimKim portal. Working with Liz Neal and her staff was truly a blessing since we had generated quite an aggressive "vacation" down under. In those 2-weeks we had a # of airline tickets, hotel stays, transfers to/from airports/hotels and excursions. It went like clockwork on the receiving end as all went very smoothly. I felt comfortable knowing that the major details had been put in place and that I could count on airline tickets being correct,... Read more

What another terrific trip we had thru the KimKim portal. Working with Liz Neal and her staff was truly a blessing since we had generated quite an aggressive "vacation" down under. In those 2-weeks we had a # of airline tickets, hotel stays, transfers to/from airports/hotels and excursions. It went like clockwork on the receiving end as all went very smoothly. I felt comfortable knowing that the major details had been put in place and that I could count on airline tickets being correct, hotels were ready for us and ride transfers were always there when expected. We could concentrate on merely enjoying the trip.

We saw & did many things on our trip and still trying to decide which major activity was our favorite:
NZ Gondola & Luge
NZ Shotover Jet Boat
Sydney Opera House
Sydney Harbour Bridge Climb
TAS Port Arthur tour
AUS Rottnest Ferry & Island

We'll have many lifetime memories from this trip and also opens the possibility of returning to these areas to spend additional leisure time.

Thank You so much for all your help in setting up our trip, and making it a reality, Liz. It was a pleasure working with you on this one and looking forward to the next trip.

Hotel Review
Copthorne Hotel & Resort Queenstown Lakefront
Queenstown

Loved this hotel for its location, easy walking distance to our needs and beautiful room view. There was only 1 King sized bed in our room but worked out just fine for the 2 of us travelers. Friendly and helpful staff were an added bonus.

Authenticity & Character
The views of the mountain range "Remarkables" and Lake Wakatipu were constantly viewable from our large room window. Very pleasing to watch the weather roll across them in an ever-changing kalidescope of patterns.
Location
We had excursion meeting points on nearby Shotover Street. The heart of Queenstown was a nice, easy walk along Lake Wakatipu.
Staff
Very helpful with local maps, check-in/out and information about the area.Comfy
Cleanliness & Comfort
Large comfy bed, clean room and fresh towels
Activity Reviews
Full-Day Jet-Boat Adventure & Funyak River Safari
Full-Day Jet-Boat Adventure & Funyak River Safari
Queenstown (NZ)

This trip was canceled due to weather but we separately booked the Shotover Jet Boat ride on the Dart River in its place and super happy that we did! This review pertains to the Shotover ride instead. Such a beautiful and pristine area with the river and mountain ranges. Our boat ride was exhilarating and our driver, Hamish, was the best. He knew how to handle that boat and make it dance on the shallow water, coming perilously close to the nearby cliffs and then 360's where possible. Woo-Hoo!

Quality of Experience
Thrilling jet boat ride with a great driver!
Guides, Drivers and Staff
Our boat driver, Hamish, could not only thrill us with his expert handling, but also told a lot of background and history of the local area as well as the boat design
Sydney Opera House Tour
Sydney Opera House Tour
Sydney

Have seen numerous times on television this iconic masterpiece. To actually be there in person to touch, feel and see the building was a bucket list item. An amazing work of sculpture, art and functionality all rolled into one design.

Guides, Drivers and Staff
Excellent tour guide who really knew her stuff. I liked that we all had headphones and could easily hear and understand what the informative guide was saying.
Rottnest Island Cycling & Snorkeling Trip
Rottnest Island Cycling & Snorkeling Trip
Perth

Yet, another highlight of our trip was going to Rottnest Island. What a blast it was to ride bikes on the well paved paths, snorkel in the beautiful blue waters of the Indian Ocean and see all the cute little Quokka's. Really enjoyed biking around the island and going as far west as possible to Radar Reef and Fish Hook Bay.

Quality of Experience
Enjoyed the freedom we had to set our own pace and see and do what we wanted . Would've liked it better if our bikes had been E-Bikes rather than just pedal bikes.
Climb the Harbor Bridge
Climb the Harbor Bridge
Sydney

This may be one of the best highlights of our trip, actually climbing the Sydney Harbour Bridge. Such a surreal experience where, despite being so high, felt very comfortable, due to our pre-training and strapped securely into the harness. The views were amazing along the way and the stories of the build fascinating.

Quality of Experience
The fact that we were actually climbing the bridge along the walkways, ladders and girders was astonishing! Being elevated above the vehicular traffic below was exciting, especially when climbing the ladder between lanes 7 - 9 with the cars, buses and trains whizzing past!
Guides, Drivers and Staff
We had a fantastic guide, Kat, who helped familiarize us with our climbing gear, made us feel comfortable during the climb and provided many interesting facts about the bridge and surrounding area with friendly banter and timely jokes. Thanks again for the wonderful time, Kat!
Full Day Port Arthur Tour
Full Day Port Arthur Tour
Hobart

Having read several books about this area and time, I thought I was mentally prepared for the experience. I was amazed at at how serene and beautiful the area had become over the years. The historical plaques located by the major structures were very informative and helped remind visitors how awful a place it was during its heyday. Very much enjoyed the short harbor cruise as well as the gardens, Such a lovely place now...

Local specialist: Liz Neal
Liz
Liz Neal
Local specialist in Sydney-Auckland-Los Angeles | Replied on Feb 25, 2024

Dear David and Paul,
Thank you thank you for the wonderful reviews and also for posting the pictures. Some really amazing !! I also enjoyed seeing your happy faces. It was really a pleasure to plan this trip with you and I would love to plan one again in the future!!

Thanks again both!
liz

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