Kimkim Trip Reviews for Croatia

4.9
Based on 459 ratings
Read 459 verified reviews by travelers who booked their trip to Croatia on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

It was our first time using Kim Kim and we we...
Croatia | Jun 17 - Jun 28, 2024

T
Tammie C.
Los Angeles, CA | Reviewed on Jul 02, 2024

It was our first time using Kim Kim and we were pleasantly surprised. Anna-Maria was extremely responsive and answered all our q’s- big and small, and was there to respond throughout our entire trip. We traveled with our 4 yr old and 7 yr old and were hesitant on a lot of activities but Anna-Maria helped assuage our concerns and was extremely thoughtful when planning all our activities.

Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on Jul 02, 2024

Hello Tammie,
thank you for taking the time for writing this review as well as your kind words.
It was a pleasure planning this trip with you as well as traveling with you through Croatia.

Feel free to reach out id there is anything else I can do for you!

Kind regards
Anna-Maria

Great Croatia road trip trip Sarah was a great host made our tr...
Croatia | Jun 19 - Jun 29, 2024

Daniel
Daniel D.
Canada | Reviewed on Jul 01, 2024
Great trip Sarah was a great host made our trip seamless Croatia is a wonderful country to explore👍👍👍 Read more

Great trip Sarah was a great host made our trip seamless Croatia is a wonderful country to explore👍👍👍

Hotel Reviews
Cornaro Hotel
Split

Great location and breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Adriana Hvar Spa Hotel
Hvar

Great location and staff service

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rixos Libertas Dubrovnik
Dubrovnik

Completely breathtaking Awsome all round

Authenticity & Character
Location
Hi
Staff
Cleanliness & Comfort
Hotel Odisej
Goveđari

Great location good breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Walking Tour of Split
Guided Walking Tour of Split
Split

Good guide lots of history

Quality of Experience
Guides, Drivers and Staff
Transport
Krka National Park + lunch in the countryside
Krka National Park + lunch in the countryside
Croatia

Lovely hike cool guide

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dubrovnik Kayaking Adventure
Dubrovnik Kayaking Adventure
Dubrovnik

Government cancelled not Sarah or Kim Kim fault

Quality of Experience
Guides, Drivers and Staff
Transport
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Private Motor Boat Excursion to Brač & the Pakleni Islands (end in Hvar)
Split

Great captain breathtaking scenery

Quality of Experience
Guides, Drivers and Staff
Transport
Privately guided hike through Mljet National Park
Privately guided hike through Mljet National Park
Mljet Island

Great guide good sense of humour great hike to the highest point

Quality of Experience
Guides, Drivers and Staff
Transport
Hvar - Island Bike Tour with Local Food and Drink Tastings
Hvar - Island Bike Tour with Local Food and Drink Tastings
Croatia

Awsome passionate leader great route

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

Great guide she was knowledgeable and local

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic
Sarah
Sarah Cosic
Local specialist in Zagreb | Replied on Jul 02, 2024

Thanks so much for your review and kind words Dan! We're so glad you had a great trip :) Come back soon!

Robi helped us plan one of the best Europe tr...
Croatia | Jun 15 - Jun 23, 2024

Andre
Andre G.
San Jose, CA | Reviewed on Jun 27, 2024
Robi helped us plan one of the best Europe trips for our family. We chose to do a completely self-guided tour, but Robi gave us a huge leg up – he helped us book hotels, car rentals, choose restaurants, and recommend places to go. He is very experienced and flexible - you essentially get full reign in how you want to spend time in Croatia. During the trip, he was easily reachable and very responsive through WhatsApp. I would 100% recommend working with Robi when planning a trip to Croatia, he... Read more

Robi helped us plan one of the best Europe trips for our family. We chose to do a completely self-guided tour, but Robi gave us a huge leg up – he helped us book hotels, car rentals, choose restaurants, and recommend places to go. He is very experienced and flexible - you essentially get full reign in how you want to spend time in Croatia. During the trip, he was easily reachable and very responsive through WhatsApp. I would 100% recommend working with Robi when planning a trip to Croatia, he is an absolute pleasure to work with!

Hotel Reviews
Teatro Verdi Boutique Hotel
Zadar

Great location and a comfortable stay. Parking is tricky since there are very limited spots – be sure to first go to the front desk to ask for them to save you a parking spot.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skradinski buk
Skradin

Spacious rooms, just a few minutes' walk to the Krka National Park ferry. We were on the third floor where the wifi was so spotty it essentially didn't work. Hotel restaurant is a good value for a dinner.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Working wifi on the third floor
Hotel Dubrovnik
Zagreb

Probably the best hotel to stay at in Zagreb. The best part is its centrality to the Zagreb Old Town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Degenija
Rakovica

Great option if you want to take a break near the Plitvice lakes area. Both hotel restaurants are great choices for lunch or dinner. Outdoor lawn with chairs and a pool was a great amenity, especially in the summer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heritage Hotel Fermai
Split

It's a bit small, but it's a very clean and comfortable stay. Parking can be a bit tricky, and if you come in through the back you may need to carry your luggage up a flight of stairs before you can use the elevator. Just a few minutes' walk to the Split Old Town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Argosy Hotel
Dubrovnik

Very inclusive and comfortable hotel resort with two pools and outdoor lounging. The only downside was that our room had a moldy smell and some of the waiters were hard to communicate with. A few minutes' walk to the bus #6 station, which will get you to the Dubrovnik Old Town in about 15 minutes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Visit to Zadar
Visit to Zadar
Croatia

This was my favorite city to visit. I love music so the Sea Organ was one of the most memorable experiences in Croatia.

Quality of Experience
Guides, Drivers and Staff
Transport
Zagreb - Arrival
Zagreb - Arrival
Zagreb

Most Old Town attractions are within walking distance and can be visited in a single walking trip of an hour or so.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore  Zagreb
Explore Zagreb
Croatia
Leaving Zagreb -Rastoke  visit- Plitvice lakes
Leaving Zagreb -Rastoke visit- Plitvice lakes
Zagreb

Rastoke is a must-stop village. The town rests on the intersection of two rivers at different elevations, sitting right on the edge of a wide-stretching waterfall. You'd have to go there to experience its beauty yourself!

Quality of Experience
Guides, Drivers and Staff
Transport
Goodbye Dubrovnik
Goodbye Dubrovnik
Dubrovnik
Explore Plitvice Lakes National Park
Explore Plitvice Lakes National Park
Croatia

Gorgeous. Sadly the waterfall was closed, but the lakes were lovely. We almost chose to hike 20 km because we thought the boat couldn't take everyone at once and we would have to wait an hour, but luckily two boats came.

Quality of Experience
Guides, Drivers and Staff
Transport
Reduce waiting time for the boat, especially since it's essential for visitors taking the one-way journey through the park
Visit to Šibenik
Visit to Šibenik
Croatia

Very pretty town. I wish we visited earlier in the day to avoid the heat. Overall I think we could even spend a day here.

Quality of Experience
Guides, Drivers and Staff
Transport
Krka National Park
Krka National Park
Croatia

To be honest, after visiting Plitvice, Krka National Park was underwhelming. I would have honestly been fine skipping this part of the trip.

Ston
Ston
Croatia

Very charming town! If it was less hot and earlier in the day I would have definitely climbed the walls.

Dubrovnik Old Town and the City Walls
Dubrovnik Old Town and the City Walls
Croatia

Beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Split & Diocletian's palace
Explore Split & Diocletian's palace
Split
Leisure day in Dubrovnik
Leisure day in Dubrovnik
Dubrovnik
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 28, 2024

Hi Andre,

thank you very much for your feedback, much appreciated! It was a pleasure meeting you and your family and I am happy to hear you liked the trip and Croatia overall!

I am sending many regards to your family and you.

Best

Robi

We love Croatia!
Croatia | Jun 9 - Jun 14, 2024

Noreen
Noreen C.
Los Angeles, CA | Reviewed on Jun 18, 2024
First time using an online travel agent and we were pleasantly surprised at the ease of booking the activities and accommodations. We were also very impressed by the attentiveness of our agent, Sarah. She went above and beyond communicating with us during our trip to ensure that our needs were met. The activities and tours were exceptional. We especially loved the private boat tour to the islands of Hvar, and the surrounding islands. Our guide went above and beyond for us. The... Read more

First time using an online travel agent and we were pleasantly surprised at the ease of booking the activities and accommodations. We were also very impressed by the attentiveness of our agent, Sarah. She went above and beyond communicating with us during our trip to ensure that our needs were met. The activities and tours were exceptional. We especially loved the private boat tour to the islands of Hvar, and the surrounding islands. Our guide went above and beyond for us. The private biking tour with Mislav was a blast! He ensured we had fun taking in the sights while learning about Dubrovnik's rich culture and history.

Hotel Reviews
Aparthotel Bellevue Trogir
Trogir

The staff was incredible. They were attentive to our needs. We loved the breakfast. The rooms were simple and clean. However the construction on the main road to the entrance to the hotel was a challenge. The travel agency should have been notified of this and relocated us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms are smaller than what we are used to.
Hotel Neptun Dubrovnik
Dubrovnik

Hotel Neptune exceeded our expectations. The suite was spacious for our family of 3. The view was spectacular. It made our visit complete!

Authenticity & Character
Location
Unbelievable view and just a walk to the ocean!
Staff
Cleanliness & Comfort
Activity Reviews
Krka National Park + lunch in the countryside
Krka National Park + lunch in the countryside
Croatia

Our private driver ensured that we got the best experience at KRKA. I was expecting more of a rigorous hike, but overall it was lovely. The traditional Croatian lunch was excellent.

Quality of Experience
Food
loved having a traditional lunch
Guides, Drivers and Staff
Our driver was amazing.
Transport
Private boating excursion to Brac & Hvar Island by motor boat
Private boating excursion to Brac & Hvar Island by motor boat
Trogir

Our skipper gave us a 5 star experience exploring the stunning islands on the clean and elegant speed boat. He even helped us with an incredible lunch experience. This exceeded my expectations!

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Dubrovnik's Old Town
Tour Dubrovnik's Old Town
Croatia

We loved ANNA! She was a local who grew up in the old city. What a treat to hear her personal experience. She went above and beyond with teaching us about the rich culture and history of this city. She even gave us some secret local spots to visit for wine and cheese.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike tour in Dubrovnik with wine tasting and snacks (small group)
E-bike tour in Dubrovnik with wine tasting and snacks (small group)
Dubrovnik

Our guide Mislav ensured that we enjoyed a safe ride while experiencing the beauty of Dubrovnik. He was fun and entertaining and tailored the tour to fit our needs. We loved learning about the beloved city while enjoying lunch overlooking the beautiful scenery.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sarah Cosic
Sarah
Sarah Cosic
Local specialist in Zagreb | Replied on Jun 21, 2024

Thanks so much for being our lovely guests, Noreen! We're so happy you enjoyed the trip and hope you come back one day!

Our trip to Croatia completely exceeded our e...
Croatia | Jun 2 - Jun 11, 2024

Cindi
Cindi D.
Newark, NJ | Reviewed on Jun 18, 2024
Our trip to Croatia completely exceeded our expectations! Everything was so well-planned out by Robi, with lots of unexpected surprises!
Robi was extremely thoughtful and definitely listened to all of our requests for our dream vacation - including amazing bike rides, kayaking, national parks and an incredible hike!
We loved all of the history combined with fun outdoor recreation, incredible beaches, spectacular scenery, wineries, lovely accommodations and amazing food!
We totally...
Read more

Our trip to Croatia completely exceeded our expectations! Everything was so well-planned out by Robi, with lots of unexpected surprises!
Robi was extremely thoughtful and definitely listened to all of our requests for our dream vacation - including amazing bike rides, kayaking, national parks and an incredible hike!
We loved all of the history combined with fun outdoor recreation, incredible beaches, spectacular scenery, wineries, lovely accommodations and amazing food!
We totally enjoyed our tour of the Wall in Dubrovnik with Marco on the first day - he did a wonderful job of combining the history of the city with personal stories.
I can't say enough about our main guide, Goran - he was the best! He took such great care of us and was extremely patient with us. He made sure we never got lost while biking and was always there at every intersection making sure we headed in the right direction!
We totally enjoyed spending time with him and absolutely loved the day he took us hiking on Mljet! That was really special. The scenery was spectacular, and we thoroughly loved our fresh fish lunch on the island!
We loved everywhere we stayed from an apartment in Dubrovnik very close to the Walled City to a family run "palace" in Ston!
Our last night, Robi surprised us with an incredible stay at a fantastic hotel with beautiful views, a spectacular beach, and amazing service,
I could go on and on...every day of our vacation we said was "another top 10 day!" Every day in Croatia was our favorite day!
Thank you so much for an incredible experience and so many fun memories!

Hotel Reviews
Apartment Zicara
Dubrovnik

Great location - right across from the cable car and a quick walk to the wall! Includes a lovely patio overlooking the city - well stocked, comfortable beds, food and drink are steps away! Loved this place!

Authenticity & Character
Close to everything!
Location
Staff
Cleanliness & Comfort
Hotel Marko Polo
Korčula
Authenticity & Character
Location
Walk to everything. Market steps away. Beach, kayaking all right there!
Staff
Cleanliness & Comfort
Sorgo Palace
Ston
Authenticity & Character
Such a unique place to stay!
Location
In the town, walk to the wall, restaurants, quick walk to Mali Ston.
Staff
I can't say enough good things about this lovely family! They treated us like royalty!
Cleanliness & Comfort
The rooms were beautifully decorated, and the beds were super comfortable.
Hotel Marul
Split
Authenticity & Character
Location
Close to everything!
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 18, 2024

Hi Cindi,

thank you very much for your feedback and nice words. We appreciate it very much, and it is an encouragement for the future to continue with the good work we believe in.
I am very happy that you liked the biking section which is beyond mainstream.
It was a pleasure meeting you all, and I am happy that Croatia gave some good memories :)
THANK YOU :)

Many regards from Croatia

Best

Robi

Eighteen-day trip to Croatia, Bosnia & Herzegovina, and Montenegro.
Croatia | May 27 - Jun 13, 2024

Ronald
Ronald M.
San Jose, CA | Reviewed on Jun 16, 2024
It is impossible to answer what were our most memorable places, activities or people we interacted with on our trip. Why? Because in 18 days we traveled to three countries (Croatia, Bosnia & Herzegovina, Montenegro). Ten cities/towns/areas in Croatia, two in Bosnia & Herzegovina and one in Montenegro. Every day, every place, every experience from drivers to tours & guides, to hotels & personnel, to restaurants & staff, and everyone and thing in between was amazing. The people of these... Read more

It is impossible to answer what were our most memorable places, activities or people we interacted with on our trip. Why? Because in 18 days we traveled to three countries (Croatia, Bosnia & Herzegovina, Montenegro). Ten cities/towns/areas in Croatia, two in Bosnia & Herzegovina and one in Montenegro. Every day, every place, every experience from drivers to tours & guides, to hotels & personnel, to restaurants & staff, and everyone and thing in between was amazing. The people of these places in Eastern Europe are so genuine and real it absolutely warms your heart and makes you want to embrace them in every way you can. Working with Antonia in planning our sojourn to Sara, who watched over us every day, was a perfect experience. This was not just a trip or vacation; it was an enlightened education and life experience.

Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Oct 04, 2024

Hi Ron,

Thank you so much for taking the time to leave us a review!

I am so happy to hear you enjoyed your trip, the Balkan region has a lot to offer, and our local guides and drivers are a perfect introduction to the area! Having travelers with personal connection to the area is always a special delight and I hope you and Danece made many lifelong memories here! Thank you for being such wonderful guests and I truly hope we will get a chance to work together again.

Sara and I wish you all the best!

Antonia

Wonderful experience!
Croatia | Jun 1 - Jun 10, 2024

J
Jared F.
Newark, NJ | Reviewed on Jun 16, 2024
Wonderful experience! This is our first time using a travel agency and it was very beneficial to have someone knowledgeable guide our planning, especially in countries we've never been to. We had experiences like day-long private car tours and sea kayaking trips that we otherwise wouldn't have found ourselves. It was also helpful since we were planning a wedding at the same time so not having to book everything for our honeymoon was invaluable. Tina was very responsive to our requests and... Read more

Wonderful experience! This is our first time using a travel agency and it was very beneficial to have someone knowledgeable guide our planning, especially in countries we've never been to. We had experiences like day-long private car tours and sea kayaking trips that we otherwise wouldn't have found ourselves. It was also helpful since we were planning a wedding at the same time so not having to book everything for our honeymoon was invaluable.

Tina was very responsive to our requests and made multiple changes to the itinerary based on our preferences. She was also accessible via WhatsApp during our trip when any minor hiccups arose. We were happy working with her and happy with the amazing trip she planned.

Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Jun 18, 2024

Hi Jared and Chloe,
Your 5-star review is greatly appreciated. Thank you.

Creating a good vacation is similar to building a good marriage; it's not something you stumble upon, but rather something you build together.
I am delighted to have been a part of creating a memorable experience for you two.
Thank you for choosing Croatia and for entrusting me with organizing your honeymoon.
I hope you have many more wonderful experiences as a married couple!
Tina

Croatia travel review
Croatia | Jun 2 - Jun 11, 2024

Melanie
Melanie A.
Newark, NJ | Reviewed on Jun 13, 2024
Dear Kimkim, I cannot express how aboslutely fabulous our recent Croatia travel adventure was due to the diligance of our local specialist Robi . Robi is the most responsive travel rep I have ever worked with. He managed to deliver on our extensive list of wishes including, trasnfers, ferries, 4 days of biking (at the appropriate level for 5- 60 year old weekend warriors) kayaking, hiking, beautiful restaurant recommendations and most importantly our surprise guide, Goran Pincevic. ... Read more

Dear Kimkim,

I cannot express how aboslutely fabulous our recent Croatia travel adventure was due to the diligance of our local specialist Robi . Robi is the most responsive travel rep I have ever worked with. He managed to deliver on our extensive list of wishes including, trasnfers, ferries, 4 days of biking (at the appropriate level for 5- 60 year old weekend warriors) kayaking, hiking, beautiful restaurant recommendations and most importantly our surprise guide, Goran Pincevic. Goran filled our biking/hiking days with historical stories, hidden nooks, local wineries and family restaurants. Both Robi and Goran truly worked tirelessly on our behalf to ensure a seamless, effortless adventure for me and my friends. All the accomodations he chose had a great location, very comfortable beds with air conditioned rooms and terrific breakfasts! I will be recommending Robi to ALL my friends that have interest in traveling to Croatia in the future, and by associatioin I will continue to look to Kimkim for future travel experiences.

Hotel Reviews
Apartment Zicara
Dubrovnik

Perfect location, most comfortable beds of our trip, great balcony and immaculatly clean! I highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
beds were awesome
Sorgo Palace
Ston

The staff at the Sorgo Palace worked tirelessly to ensure our comfort. the rooms ar small but immacualtely clean, great shower, air conditioning and walking distance to eveything. The proprietress even got up at 6am to make bag lunches for us becasue we were going to be gone before breakfast on one of our days there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valamar Lacroma Dubrovnik Hotel
Dubrovnik

WOW! Stunning hotel, location by the beaches, pool, large beds, great AC. I have never seen a breakfast like this one!! there were more delicious food offerings here than one person could possibly enjoy. the staff at the Hotel President beach could not have been more friendly and accomodating. We felt truly spoiled here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 13, 2024

Dear Melanie,
when I read a review like this, I can only express my gratitude with BIG THANK YOU.
Thank YOU for being responsive from the very beginning with the right inputs, for flexibility and thank you for accepting advice in terms of area and routes.
In the end, thank you for your trust, and i am glad you recognized that we care!!
Appreciated!

Many regards from Croatia!

Best

Robi

Robi and his guide Gordin were outstanding. I...
Croatia | Jun 2 - Jun 9, 2024

J
Janine D.
Ashburn, VA | Reviewed on Jun 11, 2024
Robi and his guide Gordin were outstanding. Incredibly responsiveness and aware of what we were interested in. Both added a personal touch. Will highly recommend them to friends and family. Croatia definitely a top destination that I have ever visited. Read more

Robi and his guide Gordin were outstanding. Incredibly responsiveness and aware of what we were interested in. Both added a personal touch. Will highly recommend them to friends and family. Croatia definitely a top destination that I have ever visited.

Hotel Reviews
Sorgo Palace
Ston

Owner is a sweetheart. Breakfast and dinner terrific.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marko Polo
Korčula

Bartender (head bartender/male/don't recall his name) makes a mean Mohito and has a huge and endearing personality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 13, 2024

Hi Janine,

thank you very much for your feedback, much appreciated!
I am happy to hear you liked your trip, and that Croatia is in your good memory.
I appreciate your trust, for letting me design your cycling trip :) I am glad you recognized the local touch!
THANK YOU.

Many regards from Croatia

Best

Robi

Croatia in 10 days ...
Croatia | May 28 - Jun 6, 2024

Thais
Thais K.
Brazil | Reviewed on Jun 08, 2024
Ivo from Zagreb to Split took us to a wonderful restaurant to eat meats under the bell after the excellent visit to the blue lagoons and waterfalls of split national park.
@Split ivana was wonderful. The hotel well located.
@ Hvar The hotel Adriana was very well located with beautiful view and short walk from ferry port. Thea was very energetic!
Grgo @Hvar was amazing 🤩 . The wine tasting at the family cave the best, followed by over the top lunch at a country restaurant!
@ Korcula... Read more

Ivo from Zagreb to Split took us to a wonderful restaurant to eat meats under the bell after the excellent visit to the blue lagoons and waterfalls of split national park.
@Split ivana was wonderful. The hotel well located.

@ Hvar The hotel Adriana was very well located with beautiful view and short walk from ferry port. Thea was very energetic!
Grgo @Hvar was amazing 🤩 . The wine tasting at the family cave the best, followed by over the top lunch at a country restaurant!

@ Korcula the apart hotel location was too far from the historic sites even though view was amazing and laundry available. Breakfast was good but inconveniently far.
Neda was very effective and the water taxi hop on / hop off should be included in all itineraries.

Local specialist: Nikola Vojvodić
Nikola
Nikola Vojvodić
Local specialist in Zagreb | Replied on Oct 04, 2024

Hi Thais,

Thank you for your review! We greatly appreciate them as they help us improve and ensure only the best experiences for our future travelers.

It was mine and Sara’s pleasure working with your group and I hope you will visit our country again, it would be a privilege to host you here once more!

We wish you all the best and many new adventures in the future!

Robi went the extra mile! Thanks for an amazi...
Croatia | May 30 - Jun 7, 2024

A
Andrew S.
Seattle, WA | Reviewed on Jun 08, 2024

Robi went the extra mile! Thanks for an amazing trip Robi!

Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on Jun 09, 2024

Hi Andrew,
thank you very much.
It was great meeting you and you family.
Hope you all left with good memories:)
Many regards from CROATIA!
Best
Robi

A disappointing experience of a private tour
Croatia | May 16 - May 23, 2024

Patrick
Patrick P.
Singapore | Reviewed on Jun 08, 2024
I recently had an extremely disappointing experience with KimKim Traveler, which failed to meet even the most basic expectations for a private guided tour service. Here's a detailed account of the issues I faced:
1. Lack of Private Tour Service: I specifically requested a private tour, expecting personalized pick-up and drop-off at my hotel by the guide. However, this was far from what I received. Instead of the promised door-to-door service, I had to arrange and pay for my own transportation...
Read more

I recently had an extremely disappointing experience with KimKim Traveler, which failed to meet even the most basic expectations for a private guided tour service. Here's a detailed account of the issues I faced:
1. Lack of Private Tour Service: I specifically requested a private tour, expecting personalized pick-up and drop-off at my hotel by the guide. However, this was far from what I received. Instead of the promised door-to-door service, I had to arrange and pay for my own transportation to and from various meeting points. This was not only inconvenient but also contrary to what was advertised and agreed upon, leading to additional unexpected expenses.
2. Poor Itinerary Choices: One of the most disappointing aspects of the tour was the poorly chosen itinerary. Despite the plethora of well-known and significant places of interest in the region, the tour predominantly included visits to wineries, olive farms and yachts. While these might appeal to some, they were not what I was seeking in areas renowned for their beautiful scenery. Missing out on key historical and cultural sites left a significant gap in the travel experience I had hoped for.
3. Excessive Free and Easy Days: The balance between guided tours and free days was heavily skewed in favor of the latter. There were far too many "free and easy" days, with minimal guidance or planned activities. Out of 8 days of tour, 5 days were “free and easy” or “explore on your leisure”. This resulted in a lot of wasted time as I had to figure out my own plans without the local knowledge or recommendations that a guide would typically provide. It felt like I paid for a guided tour but ended up having to navigate and plan as if I were traveling independently.
4. Lack of guides for the trip: Except for the visit to Dubrovnik where a guide was provided for the walk in the old town, the information of all other trips were provided by the driver during the journey.
5. Lack of Personal Touch: The entire tour schedule was emailed before the start of the trip. We were expected to navigate the email (without any provided instructions) to find the pickup or meeting times for the next day's activities.
Overall, my experience with KimKim Traveler was far from satisfactory. The lack of personalized service, the disappointing itinerary, and the excessive free days and the absence of guides, all contributed to a feeling of frustration and regret. For a tour company that promises tailored and comprehensive travel experiences, KimKim Traveler fell woefully short. I would not recommend their services to anyone seeking a well-organized and enjoyable trip.

Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on Jun 17, 2024

Hi Mr. Poon,

I regret that your expectations were not met and that you may not have had enough time to plan this trip and review it thoroughly before pressing the Book Now button.

To receive a rating of 1 out of 5 is disheartening, however, I am encouraged by the fact that my colleagues and I delivered everything that was offered before you willingly agreed to book this trip.

I sincerely hope that you still managed to enjoy the beauty of this country and the hospitality and kindness of the local people.

What a great experience!
Croatia | May 16 - May 26, 2024

Barbara
Barbara B.
Dallas, TX | Reviewed on May 30, 2024
We benefitted greatly using Kimkim to plan such a big trip. Bruno was a tremendous help with all of the details (hotels, restaurants, drivers, car rental, walking tour guides and activities). He was also available and responded quickly to texts/questions via email before the trip, and using WhatsApp during the trip. Our drivers/guides were very friendly and, once they understood our sincere interest in the history and life in their country, were so interesting and informative. Mario and... Read more

We benefitted greatly using Kimkim to plan such a big trip. Bruno was a tremendous help with all of the details (hotels, restaurants, drivers, car rental, walking tour guides and activities). He was also available and responded quickly to texts/questions via email before the trip, and using WhatsApp during the trip. Our drivers/guides were very friendly and, once they understood our sincere interest in the history and life in their country, were so interesting and informative. Mario and Oliver were great! While we drove ourselves a couple of days, having drivers and walking tour guides made such a difference to our experience since this was our first time to both Croatia and Slovenia. I feel like we learned more from them than just touring on our own. All of the hotels were very clean and conveniently located to where we wanted to explore. Besides breakfast each day at our hotels, we ate at restaurants for lunch and dinner. They were all very good (thanks Bruno!).

Activity Reviews
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik
Quality of Experience
We started the day with a walking tour which was helpful in making our plans for the rest of our stay.
Guides, Drivers and Staff
Our tour guide, Marianna, was very personable and knowledgeable. She shared personal stories when we asked about her family and we learned a lot about the history of Dubrovnik and Croatia.
One-day trip to the Alps
One-day trip to the Alps
Croatia

Our guide stopped at the most beautiful spots.

Quality of Experience
What a beautiful drive!
Guides, Drivers and Staff
Oliver was a fantastic driver/guide. He chose beautiful spots to stop where we took great pictures. He picked a great place for us to explore and have lunch as well.
Transport
The vehicle was large and comfortable for the 4 of us (and our luggage).
Leaving Plitvice lakes - Rastoke visit- Zagreb
Leaving Plitvice lakes - Rastoke visit- Zagreb
Plitvice Lakes

Plitvice Lakes are not to be missed. Even with some rain, we loved this park.

Quality of Experience
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 31, 2024

Dear Barbara,

thank you very much for the review.

I'm glad to hear that you had a great time in Croatia and Slovenia and that you liked all the guides. It was a pleasure to work with you on planning the trip.
I hope we will stay in touch and I wish you all the best.

Best

Bruno

We loved our trip to Croatia and Slovenia!
Croatia | May 16 - May 26, 2024

S
Sondra J.
Dallas, TX | Reviewed on May 30, 2024
We loved our trip to Croatia and Slovenia! Bruno made it all easy, suggested great things to do, and touched base with us daily. I highly recommend working with him!
Highlights of our trip: Dubrovnik-what a charming, beautiful town; I would definitely go back; walking the city wall was amazing. Winery tour and wine tasting at Milos Vineyard-lots of fun. Plitvice Lakes-incredible scenery! Lake Bled and Lake Bohinj-so beautiful, like a fairy tale. Driving through the Alps-amazing vistas and...
Read more

We loved our trip to Croatia and Slovenia! Bruno made it all easy, suggested great things to do, and touched base with us daily. I highly recommend working with him!
Highlights of our trip: Dubrovnik-what a charming, beautiful town; I would definitely go back; walking the city wall was amazing. Winery tour and wine tasting at Milos Vineyard-lots of fun. Plitvice Lakes-incredible scenery! Lake Bled and Lake Bohinj-so beautiful, like a fairy tale. Driving through the Alps-amazing vistas and our driver provided so much interesting information.
Marijana in Dubrovnik, Mia in Split and Irena in Zagreb were wonderful walking tour guides. They each knew so much history-both ancient and recent-about their country and respective cities.
Mario drove us from Zagreb to Bled and spent the day with us touring Bled and the castle, and hiking at Lake Bohinj; he was really interesting and shared stories, history and current information about Croatia and Slovenia.
Oliver spent the day with us, driving us through the Alps and ending the day in Ljublijana. He showed us not only the typical well-known places, but often took us off the beaten path to beautiful less visited sights. He shared so much history and current event information which we found so interesting.

Hotel Reviews
Hotel Degenija
Rakovica

The hotel is well-maintained, beautifully landscaped and the food was wonderful. Probably one of our favorite dinners during our trip. The rooms are simple and basic, but the setting more than makes up for the basic rooms. We enjoyed sitting in the gazebo, sipping wine, and looking out at the amazing landscape.

Authenticity & Character
Location
rural setting...nice to get out of the city; amazing scenery
Staff
Cleanliness & Comfort
Bastion Heritage Hotel—Relais & Châteaux
Zadar

Such friendly staff! Definitely a highlight. Nice hotel with some "character"-felt quaint and cozy. Clean and comfortable.

Esplanade Zagreb Hotel
Zagreb

An incredible hotel! Beautiful and elegant. One of the nicest hotels we've stayed in. Very friendly staff. Nice outdoor terrace where we spent the evening with a glass of wine.

Grand Hotel Toplice
Bled

What an amazing setting! Looking out at the castle and the island in Lake Bled. By far the best view of any hotel on our trip. The hotel was clean and comfortable.

Hilton Imperial Dubrovnik
Dubrovnik

The most "American" of all the hotels in which we stayed. Very comfortable. Great breakfast with friendly staff and nice outdoor seating available.

Activity Reviews
Private Guided Walking Tour of Dubrovnik Old Town
Private Guided Walking Tour of Dubrovnik Old Town
Dubrovnik

Marijana gave us a wonderful tour. I highly recommend her. She gave us so much information about the city and the history of the area. She also recommended restaurants which were very good. We felt that we learned a lot! Dubrovnik is a beautiful town.

Quality of Experience
Guides, Drivers and Staff
Pelješac penisula and Ston  + wine tasting
Pelješac penisula and Ston + wine tasting
Dubrovnik

Highlight was the wine tasting. It was relaxing and interesting. Stopping in Ston for a bit is definitely worth it-we walked the wall, it doesn't take long, viewed the salt fields, and had lunch.

Split Walking Tour with a visit to Diocletian Palace
Split Walking Tour with a visit to Diocletian Palace
Split

Our guide, Mia, made this day. She was fun, full of knowledge, and entertaining. We were glad we had a day in Split, although we spent 2 nights (just because of logistics) and we all agreed that a shorter time would be enough.

Krka National Park  - Zadar
Krka National Park - Zadar
Croatia

So pretty! Definitely worth the stop!

Leaving Plitvice lakes - Rastoke visit- Zagreb
Leaving Plitvice lakes - Rastoke visit- Zagreb
Plitvice Lakes

Plitvice Lakes was in our top 3 favorite days of our trip. Although we had some rain during our hike, it was still worth it. The most incredible scenery! Rastoke was a fun stop along the way. A pretty stroll around the falls and river.

Private guided walking tour of Zagreb
Private guided walking tour of Zagreb
Zagreb

Irena was such a great tour guide. There are many sights to see in the city and so much interesting history. Irena spent an extra 1/2 hour with us beyond our alloted tour time...she was willing to answer all our many questions!

Bled and Bohinj.
Bled and Bohinj.
Croatia

Wow such a beautiful place! Mario drove us from Zagreb and provided so much interesting information about the region. We visited the castle, then he hiked with us at Lake Bohinj-just beautiful. That afternoon we visited the island on our own. While I think everyone should visit the island once, I would not go back should I visit the area again. The best part of the island is viewing it (and the church) from afar, it's fairy-tale beautiful.

One-day trip to the Alps
One-day trip to the Alps
Croatia

Wow! Amazing, jaw-dropping scenery. Every turn revealed more and more beautiful vistas. Oliver was our excellent driver and he showed us not only the typical tourist scenes, but also took us off the beaten path to less visited areas. He pointed out a local restaurant for our lunch which was fun, and he shared so much ancient and recent history of the area.

Walking City Tour of Ljubljana
Walking City Tour of Ljubljana
Ljubljana

This was the only activity on our whole trip which was disappointing. We all left the tour agreeing that our knowledge of Ljublijana was no greater than when we began. Our tour guide, Claudia, was not able to answer basic questions such as "what's the history of the castle?" She continually asked us where we'd like to go and what we'd like to do, rather than leading us and providing information. Our tour was to last 2 hours, but after wandering about for 1.5 hours, she acted like there was nothing left for us to do, and our tour ended early.

Ljubljana - Departure
Ljubljana - Departure
Ljubljana
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on May 31, 2024

Dear Sondra,

thank you very much for the review.

I'm glad to hear that you had a great time in Croatia and Slovenia and that you liked all the guides. It was a pleasure to work with you on planning the trip.

Thank you very much for the feedback regarding the accommodations and especially the restaurants.

I hope we will stay in touch and I wish you all the best.

Best

Bruno

Thank you very much for the feedback regarding the accommodations and especially the restaurants

Our trip to Croatia was amazing!
Croatia | May 15 - May 28, 2024

P
Patricia D.
Newark, NJ | Reviewed on May 29, 2024
Our trip to Croatia was amazing! The scenery is awesome and the people are so friendly and with a crime rate the lowest in Europe, what's not to like? Roberto and his team could not have been better, keeping us informed and providing updates throughout our stay. The Accommodations were great and the site seeing went without a hitch. In particular I'd like to thank one of Roberto's guides Marco. His time with us was memorable and he could not have been nicer. Definitely an asset to the... Read more

Our trip to Croatia was amazing! The scenery is awesome and the people are so friendly and with a crime rate the lowest in Europe, what's not to like?

Roberto and his team could not have been better, keeping us informed and providing updates throughout our stay. The Accommodations were great and the site seeing went without a hitch. In particular I'd like to thank one of Roberto's guides Marco. His time with us was memorable and he could not have been nicer. Definitely an asset to the team.

Hotel Review
Aminess Liburna Hotel
Korčula

What can you say, great accommodations, friendly staff and an amazing location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Daniela Pinčević
Daniela
Daniela Pinčević
Local specialist in Croatia | Replied on May 31, 2024

Dear Patricia,

Thank you very much for your feedback and nice words, much appreciated.
Glad to hear that everything went well and that you liked the trip.
It was a pleasure to host you in Croatia!
Many regards from Croatia!
Best,
Daniela and Robi

Tina did an exceptional job of putting togeth...
Croatia | May 10 - May 23, 2024

J
Julie B.
Big Rapids, MI | Reviewed on May 28, 2024
Tina did an exceptional job of putting together an amazing adventure for a family of 4 (2 adult sons). The activities were wonderful, the hiking guides were superb. The actual rental units were fantastic and unique. The locations were perfect. We enjoyed especially amazing views in Hvar and Dubrovnik. The central locations in Rovign, Split, and Zadar were perfect. We managed 3 beautiful hikes, 2 day long boat rides, river kayaking, truffle hunting, mountain biking, national park visits, a... Read more

Tina did an exceptional job of putting together an amazing adventure for a family of 4 (2 adult sons). The activities were wonderful, the hiking guides were superb. The actual rental units were fantastic and unique. The locations were perfect. We enjoyed especially amazing views in Hvar and Dubrovnik. The central locations in Rovign, Split, and Zadar were perfect. We managed 3 beautiful hikes, 2 day long boat rides, river kayaking, truffle hunting, mountain biking, national park visits, a rental car, multiple ferries all without even a hiccup. Well done Tina. Well done Kimkim. Thank you.

Hotel Reviews
Best Western Premier Hotel Astoria
Zagreb

Great location. Easy start and end of our trip.

Authenticity & Character
Location
Staff
Good breakfast service
Cleanliness & Comfort
Hotel Casa Garzotto
Rovinj
Authenticity & Character
Location
Very centreaa
Staff
Cleanliness & Comfort
You must be able to do stairs. Beds are up narrow steep stairs. Cool character. Great help from the owner
House Tina

Not quite as beautifully set as others but clean spacious and pleasant with a nice restaurant. Close to the park

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Borelli Palace & Borelli Blue
Zadar

Great location

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Nepos
Split

Great location! Amazingly spacious, luxurious. Has washer and dryer. Right on central square. Can leave windows open for atmosphere or close for amazingly quiet. Stunning.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Bay Residence
Hvar

Stunning views. Beautiful beach spot below. Mirko was an amazing host. Spacious clean, modern, near the supermarket and nice restaurant. Easy walk to town with a fair amount of stairs due to the beautiful vantage point.

Authenticity & Character
Location
Beautiful balcony views and seating.
Staff
Mirko was a premier host
Cleanliness & Comfort
Everything looked brand new
Vila Hedera V
Dubrovnik

Incredible elevated view, location, space, especially the front patio space with the hot tub and plunge/ resistance pool.

Authenticity & Character
Location
Elevated view but a quick walk to the old city. Fair warning Dubrovnik should mean city of stairs. There are plenty everywhere you go.
Staff
Found the 5 O’clock check in inconvenient and strange. They did manage to get us in a bit earlier
Cleanliness & Comfort
Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on May 29, 2024

Dear Julie and the boys,

Thank you for the 5-star review. I'm thrilled to hear that everything was perfect and that you truly enjoyed being adventurous in Croatia! I'm sure you will come back someday for sure :)

It was a pleasure for me to be your local agent, and I want to thank you for being cooperative from the start! I highly appreciate your relaxed approach to the entire process.

Wishing you all the best!
Warm regards from Croatia!
Tina

Anna-Maria was terrific!
Croatia | May 20 - May 24, 2024

S
Sky S.
Calabasas, CA | Reviewed on May 25, 2024
I so appreciated Anna-Maria's help in organizing our trip to beautiful Croatia. She did an amazing job adjusting to our requests and was responsive to our needs day to day. She was wonderful and I would recommend her to anyone who is planning a trip to Croatia! Read more

I so appreciated Anna-Maria's help in organizing our trip to beautiful Croatia. She did an amazing job adjusting to our requests and was responsive to our needs day to day. She was wonderful and I would recommend her to anyone who is planning a trip to Croatia!

Hotel Review
Hotel Marmont Heritage - Adults Only
Split

This is one of the nicest hotels we have ever stayed in. Highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Anna-Maria Frid
Anna-Maria
Anna-Maria Frid
Local specialist in Zagreb, Croatia | Replied on May 26, 2024

Hello Sarah,
thank you for taking to time to write a review as well as you kind words!

It was my pleasure working with you on this trip and I am happy you enjoyed it.

Feel free to reach out should there be anything else I might be able to do for you!

Kind regards,
Anna-Maria

Saran was a gem that I found!!
Croatia | May 15 - May 21, 2024

Ina
Ina S.
Houston, TX | Reviewed on May 23, 2024

Saran was a gem that I found on the website. It was a trip for a family of 3, we had our 21 year old daughter with us. So it had to be the right balance of free time vs arranged tours.. Sarah created a great itinerary that even our daughter said, ok this is not bad 😭. But kidding aside, Sarah patiently changed the itinerary and listened to my needs. She was also available all the time on what’s up when I was asking her questions. Everything was arranged to perfection. We loved Croatia and will be back with our friends !!

Local specialist: Sarah Cosic
Sarah
Sarah Cosic
Local specialist in Zagreb | Replied on May 23, 2024

Thank you so much for your feedback, Ina! It was a pleasure planning your trip for you and your family, and I'm so happy to hear you enjoyed your time in Croatia!

Best wishes from Zagreb :)

Sarah

My first trip to Croatia
Croatia | May 6 - May 19, 2024

J
John R.
Ireland | Reviewed on May 21, 2024
This was my first trip to Croatia and I loved it. Robi was instrumental in helping us organize our self guided trip and with his help we experienced Croatia in a way I suspect most people do not. One of our major goals was to see the country in a local way that many visitors don’t. From the onset, being met at Zagreb airport, we were in good hands. We travelled for two weeks visiting Istria, Hun, Plicvik Lakes, Zadar, Split, Ston and finally Dubrovnik. Each area was unique and Robi was in... Read more

This was my first trip to Croatia and I loved it. Robi was instrumental in helping us organize our self guided trip and with his help we experienced Croatia in a way I suspect most people do not. One of our major goals was to see the country in a local way that many visitors don’t. From the onset, being met at Zagreb airport, we were in good hands. We travelled for two weeks visiting Istria, Hun, Plicvik Lakes, Zadar, Split, Ston and finally Dubrovnik. Each area was unique and Robi was in touch each day to answer questions and provide useful suggestions as to what to do. I would recommend Robi to anyone wanting to visit this beautiful Dalmatian coast.

Hotel Reviews
Teatro Verdi Boutique Hotel
Zadar
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sorgo Palace
Ston
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Robert Pinčević
Robert
Robert Pinčević
Local specialist in Croatia | Replied on May 22, 2024

Hi John,

thank you very much for your feedback, much appreciated.
It was a pleasure meeting you, and I am very happy to hear I was able to contribute to your first visit to Croatia!
Planning trips for me I a joy, as I have really been, personally, to all of the places I recommend. And I still travel around, checking "the news", and passing my knowledge to travelers.

Many regards from Croatia.

Best

Robi

What a fabulous trip.
Croatia | Apr 27 - May 8, 2024

alan
alan h.
Charlotte, NC | Reviewed on May 21, 2024
We had never heard of KimKim Travel Agency and were not sure what to expect, and boy were we surprised! They are outstanding! We were assigned Antonia as our travel agent, who worked with us to build an extensive itinerary for our private tour of Croatia. Every single tour guide and driver that Antonia assigned to us were exceptional – Ivana in Dubrovnik gave us our first Croatian history lesson; Mladen drove us to Perast & Kotor, Montenegro and taught us so much along the way, and... Read more

We had never heard of KimKim Travel Agency and were not sure what to expect, and boy were we surprised! They are outstanding! We were assigned Antonia as our travel agent, who worked with us to build an extensive itinerary for our private tour of Croatia. Every single tour guide and driver that Antonia assigned to us were exceptional – Ivana in Dubrovnik gave us our first Croatian history lesson; Mladen drove us to Perast & Kotor, Montenegro and taught us so much along the way, and Vasilija gave us wonderful tours there. We had Ivana in Split, who was charming and lovely and spent a lot of time with us at Diocletian’s Palace. Grgo was our tour guide on the island of Hvar and that was a great tour – his Mom cooked us lunch! From Split to Zagreb our driver was Duje and he was awesome – you can tell he loves his country! Duje took us to Krka National Park and Plitvice Lakes as well, and gave us a commentary on everything we passed. At Plitvice Lakes our guide was Petra and she was excellent – she clearly has so much love for her Lakes. Finally, in Zagreb, our guide was Kristina – she took us on a food and culture tour and it was so good! We had some good treats and a lovely walking tour of Upper and Lower Zagreb. We could tell that each guide and driver were so happy to be showing us their country – they were personable and amiable, and just a delight to be around! Antonia was so easy to work with and was extremely responsive to all our questions. She checked on us throughout our trip, and gave us real-time updates and information as our itinerary changed. We would highly highly recommend both KimKim and Antonia for all your Croatia travel needs! 10/10

Local specialist: Antonia Šutić Ljuština
Antonia
Antonia Šutić Ljuština
Local specialist in Zagreb, Croatia | Replied on Oct 04, 2024

Hi Alan,

Thank you so much for your kind words!

Being able to introduce someone to our amazing country for the first time is a great privilege and we do our best to connect you with people with whom we share the same passion. I will forward your comments to our drivers and guides as your feedback is what drives us forward and helps us improve! It was great working with you on this trip and thank you for choosing Kimkim.

I wish you all the best and hope you will visit us again!

Antonia