Kimkim Trip Reviews for Croatia
A disappointing experience of a private tour
Croatia
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May 16 - May 23, 2024

1. Lack of Private Tour Service: I specifically requested a private tour, expecting personalized pick-up and drop-off at my hotel by the guide. However, this was far from what I received. Instead of the promised door-to-door service, I had to arrange and pay for my own transportation... Read more

Hi Mr. Poon,
I regret that your expectations were not met and that you may not have had enough time to plan this trip and review it thoroughly before pressing the Book Now button.
To receive a rating of 1 out of 5 is disheartening, however, I am encouraged by the fact that my colleagues and I delivered everything that was offered before you willingly agreed to book this trip.
I sincerely hope that you still managed to enjoy the beauty of this country and the hospitality and kindness of the local people.
What a great experience!
Croatia
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May 16 - May 26, 2024


Dear Barbara,
thank you very much for the review.
I'm glad to hear that you had a great time in Croatia and Slovenia and that you liked all the guides. It was a pleasure to work with you on planning the trip.
I hope we will stay in touch and I wish you all the best.
Best
Bruno
We loved our trip to Croatia and Slovenia!
Croatia
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May 16 - May 26, 2024
Highlights of our trip: Dubrovnik-what a charming, beautiful town; I would definitely go back; walking the city wall was amazing. Winery tour and wine tasting at Milos Vineyard-lots of fun. Plitvice Lakes-incredible scenery! Lake Bled and Lake Bohinj-so beautiful, like a fairy tale. Driving through the Alps-amazing vistas and... Read more

Dear Sondra,
thank you very much for the review.
I'm glad to hear that you had a great time in Croatia and Slovenia and that you liked all the guides. It was a pleasure to work with you on planning the trip.
Thank you very much for the feedback regarding the accommodations and especially the restaurants.
I hope we will stay in touch and I wish you all the best.
Best
Bruno
Thank you very much for the feedback regarding the accommodations and especially the restaurants
Our trip to Croatia was amazing!
Croatia
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May 15 - May 28, 2024

Dear Patricia,
Thank you very much for your feedback and nice words, much appreciated.
Glad to hear that everything went well and that you liked the trip.
It was a pleasure to host you in Croatia!
Many regards from Croatia!
Best,
Daniela and Robi
Tina did an exceptional job of putting togeth...
Croatia
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May 10 - May 23, 2024

Dear Julie and the boys,
Thank you for the 5-star review. I'm thrilled to hear that everything was perfect and that you truly enjoyed being adventurous in Croatia! I'm sure you will come back someday for sure :)
It was a pleasure for me to be your local agent, and I want to thank you for being cooperative from the start! I highly appreciate your relaxed approach to the entire process.
Wishing you all the best!
Warm regards from Croatia!
Tina
Anna-Maria was terrific!
Croatia
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May 20 - May 24, 2024

Hello Sarah,
thank you for taking to time to write a review as well as you kind words!
It was my pleasure working with you on this trip and I am happy you enjoyed it.
Feel free to reach out should there be anything else I might be able to do for you!
Kind regards,
Anna-Maria
Saran was a gem that I found!!
Croatia
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May 15 - May 21, 2024
Saran was a gem that I found on the website. It was a trip for a family of 3, we had our 21 year old daughter with us. So it had to be the right balance of free time vs arranged tours.. Sarah created a great itinerary that even our daughter said, ok this is not bad 😭. But kidding aside, Sarah patiently changed the itinerary and listened to my needs. She was also available all the time on what’s up when I was asking her questions. Everything was arranged to perfection. We loved Croatia and will be back with our friends !!

Thank you so much for your feedback, Ina! It was a pleasure planning your trip for you and your family, and I'm so happy to hear you enjoyed your time in Croatia!
Best wishes from Zagreb :)
Sarah
My first trip to Croatia
Croatia
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May 6 - May 19, 2024

Hi John,
thank you very much for your feedback, much appreciated.
It was a pleasure meeting you, and I am very happy to hear I was able to contribute to your first visit to Croatia!
Planning trips for me I a joy, as I have really been, personally, to all of the places I recommend. And I still travel around, checking "the news", and passing my knowledge to travelers.
Many regards from Croatia.
Best
Robi
What a fabulous trip.
Croatia
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Apr 27 - May 8, 2024

Hi Alan,
Thank you so much for your kind words!
Being able to introduce someone to our amazing country for the first time is a great privilege and we do our best to connect you with people with whom we share the same passion. I will forward your comments to our drivers and guides as your feedback is what drives us forward and helps us improve! It was great working with you on this trip and thank you for choosing Kimkim.
I wish you all the best and hope you will visit us again!
Antonia
Our Slovenia/Croatia
Croatia
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May 3 - May 17, 2024

Hi Susan,
I am so happy to hear you had a great time and thank you for leaving us a review!
We always aim to give the most enjoyable and effortless trip-planning experience to our guests and to hear such high praise means a lot. I am very grateful I got the be the one to introduce you to Slovenia and Croatia and thank you for choosing Kimkim.
I wish you and Bruce all the best and hope our paths will cross again!
Best,
Nikola
Croatia: Bruno did a fabulous job
Croatia
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May 9 - May 16, 2024


Hi Katherine,
Thank you very much for your feedback! I am happy to hear that I was able to fulfill your wishes.
It was a pleasure hosting you and your husband.
Hope you took some lifelong memories from Croatia!
Hope to stay in touch!
Many regards.
Bruno
Wonderful 2 weeks in Croatia
Croatia
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May 6 - May 19, 2024
Pero the local guide in Split and Antea in Dubrovnik were both very knowledgeable friendly and taught us a lot
We loved our trip and it was all thanks to Robert and all his planning and being there for us
Thank you Read more

Hi Sheelagh,
thank you very much for your feedback and kind words. I am very happy to hear you had a good time, that you liked Croatia, and that you left with good memories! And hopefully with some new knowledge of history and olive oil :)
It was a pleasure meeting you and your small group!
THANK YOU!
Many regards from Croatia!
Best
Robi
Nikola and all our guides were fabulous! Made our trip more memorable!
Croatia
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Apr 29 - May 6, 2024


Hi Cathy,
Thank you for taking the time to leave me a review and for your kind words!
I’m glad you were able to experience the beauty of the Blue Cave and Pakleni Islands after all and had a great time in Croatia! I will be sure to pass on your feedback to our guides and want to thank you and Chloe for being such wonderful guests. I hope you brought home only the best memories of Croatia and that you will consider visiting our amazing country again!
I wish you both all the best,
Nikola
Words cannot adequately describe our time in ...
Croatia
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Apr 25 - May 8, 2024

Words cannot adequately describe our time in Budapest, Croatia, and Montenegro. Jo and Stasa were amazing guides, and Tina was our guardian angel through several mishaps (none of which were her fault). This was a once in a lifetime adventure for us (mother and daughter) and Tina made sure everything from the accommodations, to the tours, the private transfers, and the places we visited were perfect. Thank you a million times over!

Dear Melissa,
Thank you for the beautiful words and the 5-star review. I appreciate it. I'm happy you recognized the effort Dee and I put into arranging this trip. :) and I'm happy to hear that you enjoyed the adventure every day.
Bringing happiness and delight to passengers is what makes this job great.
Thank you for all the messages and pleasant communication.
I wish you all the best and many more wonderful experiences with your mum.
Hugs from Croatia!
Tina
If Tina Can't Be My Trip Planner, I'm Not Going!
Croatia
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Apr 25 - May 8, 2024


Dee 🥰🥰
Thank you so much for writing such a beautiful review.
It was an adventure for me as well, and at some points during your journey, I felt like I was right there with you.
Thank you for trusting me from the start and for being open to suggestions. I'm glad I could be your local support while you were exploring Croatia! I hope your European adventure continues to be even better.
I'm sure you are having fun 🙂🙃
Tina
Croatia, Slovenia and Montenegro with Bruno
Croatia
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Apr 26 - May 10, 2024


Hi Amanda,
Thank you very much for your feedback! I am happy to hear that we are able to fulfill your wishes.
It was a pleasure hosting you
I hope you took some lifelong memories from Croatia!
Hope to stay in touch!
Many regards.
Bruno
Perfect Croatia trip with incredible customer service from Bruno
Croatia
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Apr 27 - May 5, 2024


Hi Michael,
Thank you very much for your feedback! I am happy to hear that we are able to fulfill your wishes.
It was a pleasure hosting you and your wife.
Hope you took some lifelong memories from Croatia!
Hope to stay in touch!
Many regards.
Bruno
Great Highlights tour of Croatia
Croatia
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Apr 27 - May 4, 2024
Anna Maria was very responsive and planned a great highlights tour of Croatia! The transportation was wonderful to have and the hotels she chose were all super! We especially loved our tour w Josepina in Zagreb- learned lots about the country and enjoyed the culture!

Dear Kisa,
thank you for taking the time to write this review and for your kind words!
It was a pleasure planning this trip with you and I am very happy you enjoyed it.
Feel free to reach out if you are ever again in this neck of the woods! :)
Kind regards
Anna-Maria
Trip of a lifetime!
Croatia
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Apr 25 - May 3, 2024

From the beginning, Tina asked questions and made suggestions that were clearly in line with our interests, schedule, and budget. From lodgings, to excursions, to recommended wanderings, it was all perfect.
While on the trip, Tina responded immediately to last minute questions (how much to tip??) with clear and encouraging advice.
We loved every bit of the trip... Read more

Dear Karen and Abby,
I would like to express my sincere gratitude for taking the time to write me a 5-star review.
Your kind words mean a lot to me and I'm thrilled to hear that your trip to Croatia was memorable. It's wonderful that my assistance helped ensure you had the best possible experience during your travels.
I hope that you both have many more memorable trips together in the future.
I wish nothing but all the best to you both!
Tina
Daniela and Robi created an unforgettable exp...
Croatia
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Apr 19 - Apr 25, 2024


Hi Mike,
Thank you very much for such a nice review, much appreciated.
Glad to hear that everything went well and that you liked the trip.
Thank you for visiting and hopefully you will come back one day to explore more of Croatia!
All the best to Laura and you!
Many regards from Croatia!
Daniela
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