Kimkim Trip Reviews for Italy

4.8
Based on 889 ratings
Read 889 verified reviews by travelers who booked their trip to Italy on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Would do again.
Italy | Jun 1 - Jun 10, 2022

R
Ryan S.
Sunnyside, WA | Reviewed on Jun 20, 2022
Everything on the trip was extremely well done. All the guides were professional, friendly, and helpful. Our in country concierge (Barbara) kept in constant contact and was available to answer questions when needed.
The tours setup were small group, skip the line type, of tours. The guides were all excellent and their handling of the situations and crowds were well done.
Overall, I will be working with this service again. Read more

Everything on the trip was extremely well done. All the guides were professional, friendly, and helpful. Our in country concierge (Barbara) kept in constant contact and was available to answer questions when needed.
The tours setup were small group, skip the line type, of tours. The guides were all excellent and their handling of the situations and crowds were well done.

Overall, I will be working with this service again.

Hotel Reviews
Ai Reali Hotel Venice
Venice

Older hotel, but that was the draw for us. It was very comfortable. The staff was extremely helpful. The location was great, easy walking to anything needed.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Hotel Lucchesi
Florence

The hotel location was excellent. Staff, especially concierge, was very helpful. The restaurant, on the main floor, was probably the only downside. The food itself was very tasty, but the breadth of offerings were limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rose Garden Palace
Rome

Location was ok, though right across from the embassy row - which while we were there had alarms going on during one night. Obviously not the fault of the hotel. The location is such that, with a little walking, you can get to most any of the most popular sights. The restaurant offered excellent food with a good amount of choice. Staff throughout the hotel was helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montepulciano and Pienza Tour
Montepulciano and Pienza Tour
Italy

Two things on this trip really stand out: our driver, and the stop at the working dairy farm. The cities of Montepulciano and Pienza were scenic, and laid back. Even though there were a good amount of people in both. Our driver pointed out many sites along the way and answered questions as we went. He was friendly and fun to hang out with. The visit to the dairy farm allowed us to meet another great individual in the owner. He was down to earth and real. The food (cheese and meat sampling) was amazing! I would go back to this location in a heartbeat.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Small group tour of Vatican City , Sistine Chapel & saint Peter's Basilica
Rome

The small group aspect of this was helpful. There was a lot of people going through these sites that day, and the guide was able to work through it all. We were in a small group of 6, and caught all the areas and art.

Quality of Experience
Guides, Drivers and Staff
Venice Gondola Ride
Venice Gondola Ride
Venice

Very much a "tourist must do" type of thing. What really makes this is if you get a helpful gondolier. Ours was, and it made the ride even better.

Quality of Experience
Guides, Drivers and Staff
Transport
"Bacari" local street food tour
"Bacari" local street food tour
Italy

Our guide was amazing! The food was amazing! It was a lot of fun, overall.

Quality of Experience
Guides, Drivers and Staff
Venice walking tour
Venice walking tour
Italy

Our guide was one of the most knowledgeable individuals I have ever met. We gained so much information on St. Mark's Basilica and the Doge Palace. It was a long afternoon, but very much worth it.

Quality of Experience
Guides, Drivers and Staff
Florence and Accademia City Tour
Florence and Accademia City Tour
Italy

A great guide made this a great experience. The knowledge shared was excellent. We saw some of the most famous art/sculpture in the world. The "skip the line" tickets are the way to go.

Quality of Experience
Guides, Drivers and Staff
Wanna be Italiano - Florence cooking class and market tour
Wanna be Italiano - Florence cooking class and market tour
Italy

This was one of my favorite things to do while in Florence. The instructors were fun, helpful, great, overall. The class was easy going and had a fun atmosphere. The staff was extremely helpful and friendly.

Quality of Experience
Food
Of course...I helped to make it, so...
Guides, Drivers and Staff
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Small Group tour of Colosseum underground, Palatine Hill, and Roman Forum ( max 6 people)
Rome

This small group was of 4, which really helped. The sites speak for themselves, but the guide added to the information with her knowledge. The only drawback was we had to meet up with larger groups in order to process tickets. This seemed like an oversight in logistics planning, that did cause some issues, but overall things were handled well.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Fabio Fasone
Fabio
Fabio Fasone
Local specialist in Venice, Italy | Replied on Oct 11, 2022

Ciao Ryan,
Thank you so much for taking the time to leave your excellent feedback.
It was great to plan your trip to Italy,
I am glad we've been able to create unforgettable memories of your trip to my beloved country. I am also glad you liked the service of our concierge which is really helpful with traveling in Italy.
I am looking forward to welcoming you again.
I wish you all the best!
Ciao!!

Amazing Tailored Trip
Italy | Jun 8 - Jun 16, 2022

D
Diane H.
Dallas, TX | Reviewed on Jun 18, 2022
When I booked this trip, with the help of Monica and Sonia, I expected to have to spend it with small groups with the usual confusion and mishaps. I can say that without a doubt this trip went so smoothly, we just could not believe it. We only had two excursions that were in a small groups and the rest of our tours and drives were just myself and my husband. We were picked up in luxury vehicles with friendly drivers who were always on time and knowledgeable about the region and made sure we... Read more

When I booked this trip, with the help of Monica and Sonia, I expected to have to spend it with small groups with the usual confusion and mishaps. I can say that without a doubt this trip went so smoothly, we just could not believe it. We only had two excursions that were in a small groups and the rest of our tours and drives were just myself and my husband. We were picked up in luxury vehicles with friendly drivers who were always on time and knowledgeable about the region and made sure we stopped to see everything that we could. We learned so much about Italy through all of our drivers who were from each region and had a wealth of information. Every hotel we stayed at was exactly what we wanted and had a courteous staff with lovely accommodations.
In Venice, Enrico met us promptly and gave us lots of suggestions about how to get around. Enrico was delightful and was our contact through the whole trip. He checked in regularly to see how we were doing and to give us updates and important information. He took us on a food tour and made our time there feel very personalized. Elizabeth (sp?) gave us a personal tour of the Basilica and the Doge with so much information and insight.
In Florence, we drove around wine country with Massimo who was so kind and friendly. He stopped at several quaint towns and told us what to check out and made sure we knew all about the history of the area. We would have missed so much without his guidance.
On the Amalfi coast, our driver was Luigi who also gave us lots of information and tips about what to see. He made sure to stop at the best places to get pictures and see as much as possible in the little time that we had. I also have to mention that driving in Italy is stressful and all of our drivers were very professional and competent.
On our way to Rome, we stopped for yet another personal tour--this time of Pompeii. Our tour guide Gionni (sp?) was very informative and told us more than we could ever have learned by ourselves of the ruins.
In Rome, we had the only mishap of our trip that was caught by the hotel clerk who saved us a giant headache getting to the airport. I am still amazed that he was attentive enough to notice something was off.
I am still blown away by how amazing this trip was and how smoothly it all went. We would not have been able to pull this off by ourselves and using kimkim was absolutely the best decision. I would recommend them to anyone wanting to plan a perfect vacation.

Hotel Reviews
Bonvecchiati Palace
Venice

Courteous staff with lovely accommodations. We really enjoyed the breakfast and our room was nice and quiet.

Authenticity & Character
Location
Near ST Marcos and lots of quaint restaurants
Staff
everyone was very courteous
Cleanliness & Comfort
Grand Hotel Cavour
Florence

Unique room with an amazing breakfast. This hotel was centrally located and was easy to get around to most attractions. Unfortunately for us, there was an event the days we stayed with lots of partying and street noise. The doors in this hotel are very decorative and nice but heavy and it was hard to keep from slamming them. Also unfortunate for us were the neighbors who slammed their door all night long. We also had an incident in the hotel rooftop bar where another patron tried to steal my husband's wallet. We kind of let our guard down in our hotel's bar with what we assumed were other hotel guest, but I guess you can never be too careful.

Authenticity & Character
Lovely decor
Location
Right in the middle of the city and close to most attractions
Staff
Cleanliness & Comfort
Hotel Corallo
Sorrento

Hotel is a bit far from city center but they do offer a shuttle. The reason being is that it is right on the coast with fantastic views of the ocean and several restaurants and bars to eat and drink in the views. The staff was super friendly but for some reason they wanted to make a big deal about check in and being so tired we just wanted to get to our rooms. Also, the AC won't work unless the key is inserted and the hallways and lobby were pretty hot. They did make sure to give us an additional key so we could keep the air on while we were away. Be warned if you're staying here that this is a destination for weddings and we had a wedding party right outside our window with a band that played well into the night. If you have to have a quiet hotel, this may not be the place for you.

Authenticity & Character
quirky decor
Location
Literally can't get better with the views
Staff
Cleanliness & Comfort
47 Boutique Hotel
Rome

I love boutique hotels and this was one of the nicest ones we have stayed in. The room was very nice and quiet and breakfast was great. We did have a concierge named Stephania (sp?) who was completely annoyed to have to answer our questions. I would have loved to have eaten at the rooftop restaurant but it was booked well into advance apparently. I am however, so grateful to one of the hotel clerks who was on service the early morning of June 16th. I don't remember his name but if it weren't for his attentiveness to where our driver was taking us, we may very well have missed our plane. He also made sure to pack our breakfast since we were leaving before it was served.

Authenticity & Character
unique and interesting decor
Location
close to many attractions
Staff
Cleanliness & Comfort
Activity Reviews
"Bacari" local street food tour
"Bacari" local street food tour
Italy

This was probably one of my favorite things we did on this trip. Enrico took us around to some of the local places we would never have found on our own. We tried a lot of snacks and drinks and got to see where some of the locals eat. Enrico was the perfect host.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Private Excursion to Siena & Chianti Wine Region
Full-Day Private Excursion to Siena & Chianti Wine Region
Florence

Massimo was our driver and guide and we had him all to ourselves. I really enjoyed the wine tour. We samples many wines and had a very nice meal. Afterwards we drove around to a few other small cities and learned about their history and what to see and do there. Massimo also made sure to stop and show us the most picturesque views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sorrento Coast & Capri Boat Tour
Sorrento Coast & Capri Boat Tour
Italy

The staff was friendly and informative. They made sure to show us all the sights and gave us lots of information. They even played "That's Amore" when we went under the arches in Capri--which was hilarious and fun. The only complaint I have about this tour is they drop you in Capri for 5 hours. I would have preferred more time on the boat and swimming in the Mediterranean.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Monica Pellizzari
Monica
Monica Pellizzari
Local specialist in Florence and Venice | Replied on Jun 21, 2022

Ciao Diane,

Thank you so much for sharing your fantastic review about your trip to Venice, Florence, the Amalfi coast, and Rome, as well as your beautiful pics!! It's a pleasure to see you enjoying every minute of your trip in a relaxed atmosphere. And this is what we always try to create: combine your desired trip with the smoothest itinerary we can suggest and plan it together for you and WITH YOU. The only thing you'll have to do is to enjoy it!!!
I wish you all the best, and I'm looking forward to welcoming you to Italy again! Ciao!

Fabulous Mother/Daughter trip to Italy!
Italy | May 20 - May 31, 2022

C
Christine S.
Manhattan, NY | Reviewed on Jun 17, 2022
Our 12-day mother/daughter trip to Italy in May was AMAZING and it was all because of Andrea, our travel specialist from kimkim! We went to Rome, Florence, Cinque Terre, Castellina in Chianti and Amalfi! Andrea listened to what we wanted and planned everything down to the last detail perfectly! From a laid-back walking tour in Rome to a fantastic cooking class and lunch on an organic farm/winery in Tuscany - it was like he read our minds! The hotels he chose were perfect for us and it was... Read more

Our 12-day mother/daughter trip to Italy in May was AMAZING and it was all because of Andrea, our travel specialist from kimkim! We went to Rome, Florence, Cinque Terre, Castellina in Chianti and Amalfi! Andrea listened to what we wanted and planned everything down to the last detail perfectly! From a laid-back walking tour in Rome to a fantastic cooking class and lunch on an organic farm/winery in Tuscany - it was like he read our minds! The hotels he chose were perfect for us and it was so great to have all the days planned out, the private cars arranged, and the train tickets purchased in advance! I never would have been able to plan that all myself! He went above and beyond and even called me as we arrived in Italy to make sure we found our driver at the airport and gave me restaurant recommendations throughout the trip! It was so personalized - we couldn't have had a better experience! I highly recommend kimkim (and Andrea!) to anyone looking for a great travel experience!

Hotel Review
Hotel Colle Etrusco Salivolpi
Castellina in Chianti

Beautiful, charming hotel in a scenic atmosphere that can not be beat! We enjoyed a wonderful breakfast outside on the lawn (and a cappuccino made just for me!) every morning. Only a short walk to the charming center of historic Castellina. Staff was so helpful and friendly and room was lovely and comfortable!

Location
Beautiful location, walking distance to town
Staff
Helpful and friendly
Cleanliness & Comfort
Comfortable bed, lovely room
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 18, 2022

Thank you very much Christine!
I am so glad you enjoyed your trip and it was a great pleasure arranging a trip for you and your daughter. All the best!

A Fabulous trip through Italy- Rome, Cinque Terre, Florence
Italy | May 27 - Jun 5, 2022

Jennie
Jennie R.
Plantation, FL | Reviewed on Jun 17, 2022
Our trip was amazing! We went to Rome, Cinque Terre, and Florence. The care, thought and planning that went into our hotel stays, activities, and private transportation was phenomenal. Ina's recommendations for site-seeing and food were spot on, our favorite moment was visiting Brac bookstore/restaurant in Florence because she wrote about it- it was a favorite experience of mine (vegetarian food in Florence!). If you are going to Italy- Kimkim is your way to go. They made the process so... Read more

Our trip was amazing! We went to Rome, Cinque Terre, and Florence. The care, thought and planning that went into our hotel stays, activities, and private transportation was phenomenal. Ina's recommendations for site-seeing and food were spot on, our favorite moment was visiting Brac bookstore/restaurant in Florence because she wrote about it- it was a favorite experience of mine (vegetarian food in Florence!).

If you are going to Italy- Kimkim is your way to go. They made the process so simple and easy to follow, and when I did have questions (for example, confusion on when we were doing a Vatican museum tour) they were responsive on Whatsapp every time.

Hotel Reviews
Hotel Ca' d'Andrean
Manarola (SP)

The views were fantastic, the rain shower was lovely. We spent time on the patio each evening just watching the sunset and listening to the bells toll at the nearby church. The pillows were not very substantial, but that was the only qualm at our favorite hotel of our trip.

Tips for future travelers

You must be OK walking stairs to stay here- no elevator.

Authenticity & Character
The hotel's owner shared that this was his grandfather's house- hence "Ca". He obviously cares deeply about this place.
Location
The view.
Staff
Cleanliness & Comfort
Casa Cappuccini Rome
Rome

This hotel is valuable for its distance to the major sites. It was an easy walk for us to visit the Spanish steps, and from there to walk leisurely through downtown. The rooms are spartan but comfortable-and lively Rome is just outside the window!

Tips for future travelers

The restaurant just down the street vertically- Freschetta- is small, family-run, and delicious. Perfect for a first night authentic Italian meal.

Authenticity & Character
It was a bit impersonal - new people each day, breakfast across the street.
Location
Staff
Cleanliness & Comfort
Better/more pillows needed.
Local specialist: Ina Gaydarova
Ina
Ina Gaydarova
Local specialist in Athens, Greece | Replied on Jun 28, 2022

Dear, Jennie!

I’m glad you’ve reached home safely, after having gathered lots of beautiful memories from your summer holiday. Thank you so much for your 5-star rating. It was really wonderful to welcome you and Gregory to Italy and introduce you to some of our beloved destinations. I wish you many more future happy moments around the globe. Take care!
Ina

Harris was so helpful and available to us whe...
Italy | Jun 2 - Jun 13, 2022

A
Alessandra G.
Canada | Reviewed on Jun 17, 2022
Harris was so helpful and available to us whenever we needed, not to mention the itinerary he made us was beautiful! The locations of the hotels were unbeatable, and the prices were very good, I would absolutely recommend kimkim and Harris if you want a beautiful experience! Read more

Harris was so helpful and available to us whenever we needed, not to mention the itinerary he made us was beautiful! The locations of the hotels were unbeatable, and the prices were very good, I would absolutely recommend kimkim and Harris if you want a beautiful experience!

Hotel Reviews
Hotel Villa di Sorrento
Sorrento

This hotel was gorgeous! And the location literally could not have been any better, right at the heart of the main square, stunning!

Tips for future travelers

The hotel doesn’t have a view or a balcony (at least our room didn’t), but there are views everywhere and the location sure made up for it!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residenza Luce
Amalfi

This hotel was gorgeous, and the staff were some of the kindest people I’ve ever met. I felt like I was visiting my Nonna’s house. Such a beautiful experience.

Tips for future travelers

There are a lot of stairs, and some of them don’t have an elevator alternative, someone with physical limitations might have trouble

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything!!
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 20, 2022

Dear Alessandra,

First of all I want to thank you for all of your kind words and I am more than happy hearing that you left the beautiful Mediterranean country of southern Italy with the best memories. I hope that we are going to work again in the future for another amazing experience either in Italy or Greece.

I wish you all the best!

King regards,
Harris

Amazing Honeymoon Experience!
Italy | May 17 - May 31, 2022

Yadavan
Yadavan V.
Apex, NC | Reviewed on Jun 16, 2022
I would like to thank kimkim for making my honeymoon a once-in-a-lifetime experience. We had a lot of things going on prior to the honeymoon with our wedding, but Harris made sure our experience was amazing. From the very beginning, he followed up with any changes we asked him to make and he also made some last-minute changes for us in regard to some tour changes that needed to be made. During our two-week stay in Italy and Greece, all of our transfers not only came on time but they actually... Read more

I would like to thank kimkim for making my honeymoon a once-in-a-lifetime experience. We had a lot of things going on prior to the honeymoon with our wedding, but Harris made sure our experience was amazing. From the very beginning, he followed up with any changes we asked him to make and he also made some last-minute changes for us in regard to some tour changes that needed to be made. During our two-week stay in Italy and Greece, all of our transfers not only came on time but they actually came a few minutes early. Every meeting spot was detailed perfectly and throughout our trip, we could reach out to the support team and they helped us answer any questions. All of our tickets were printed out by the hotels prior to when we had to leave and we were in constant communication throughout the trip. I have recommended kimkim to many other friends already and will continue to let others know what a wonderful job they did. I will definitely be using them again if I plan another trip. If you're looking to have an enjoyable trip without any disruption, I will guarantee you that both kimkim and Harris are worth every penny!

Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 16, 2022

Dear Yadavan,

Thank you very much for your review and your kind words!

I am really happy that you enjoyed your honeymoon trip to the beautiful Mediterranean countries of Italy and Greece!

We worked together on this and we made a honeymoon trip tailor to your needs and preferences, making this experience once-in-a-lifetime! For sure I will be more than happy to organize again a trip to other destinations in Italy and Greece in the future.

I wish you the best!

Best regards,
Harris

Andrea was so helpful every step of the way. ...
Italy | May 15 - May 27, 2022

Paula
Paula B.
Aurora, IL | Reviewed on Jun 14, 2022
Andrea was so helpful every step of the way. He planned what was truly a dream vacation for us. He took the time to understand the type of trip we were looking for and gave us great tips along the way. When our train travel was disrupted due to unforeseen circumstances he responded quickly and helped us find an alternate way to our next stop, and since our travel delay resulted in us missing one of our planned activities he came up with alternatives for us. Nothing can replace a local’s... Read more

Andrea was so helpful every step of the way. He planned what was truly a dream vacation for us. He took the time to understand the type of trip we were looking for and gave us great tips along the way. When our train travel was disrupted due to unforeseen circumstances he responded quickly and helped us find an alternate way to our next stop, and since our travel delay resulted in us missing one of our planned activities he came up with alternatives for us. Nothing can replace a local’s knowledge and wisdom and I highly recommend trusting Andrea with your trip if you’re coming to Italy!

Hotel Review
La Casa dei Treni Affittacamere
La Spezia

We had a fantastic stay here. The hosts are husband and wife who grew up in the area so they gave great recommendations. The room was clean and decorated beautifully. The hosts could not have been nicer and more welcoming. Definitely stay here!

Authenticity & Character
Location
Staff
Super friendly and helpful!
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 14, 2022

Thank you very much Paula! I was very glad looking after your trip and I am happy you had a great time in my beloved country. A presto! (= see you soon)

So glad we found Andrea and kimkim!
Italy | May 15 - May 27, 2022

Jeremy
Jeremy D.
Chicago, IL | Reviewed on Jun 14, 2022
My wife, Paula, and I knew we wanted to go to Italy for our first big post-Covid trip but had no idea where to begin. A Google search led us to kimkim, which led us to Andrea. I can't imagine planning this trip any other way. Andrea was so helpful in taking the time to get to know us and figure out what we would enjoy. He had answers to all of our questions and put together an itinerary that we were really excited for. Every detail was taken care of - hotels, train tickets, tour vouchers,... Read more

My wife, Paula, and I knew we wanted to go to Italy for our first big post-Covid trip but had no idea where to begin. A Google search led us to kimkim, which led us to Andrea. I can't imagine planning this trip any other way. Andrea was so helpful in taking the time to get to know us and figure out what we would enjoy. He had answers to all of our questions and put together an itinerary that we were really excited for. Every detail was taken care of - hotels, train tickets, tour vouchers, private transfers - all of which were delivered to us in a beautiful PDF document that became our bible. The only thing we had to do was take care of the plane tickets and show up.

Not only was everything planned for us, but we received some much needed help on our trip in real time. Ready to take the train from Cinque Terre to Venice, we arrived to the train station to a fire and all trains were delayed. With a tour of Venice waiting for us upon arrival, Andrea put together a plan B and C in no less than 15 minutes to get us where we needed to go. The trains started running again in due time but we would have been clueless if we needed to figure something out on our own.

We had the trip of a lifetime thanks to kimkim and Andrea. We will definitely come back to kimkim for our next trip.

Hotel Reviews
Hotel Floridiana
Amalfi

Great location on the main stretch of Amalfi.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Casa dei Treni Affittacamere
La Spezia

This was our favorite hotel! The rooms were nicely decorated, fresh and modern. The owners were so nice and gave us great tips for Cinque Terre.

Authenticity & Character
The rooms were so cute
Location
Hotel was a short walk to the train station and close to the town square
Staff
They told us exactly how to see Cinque Terre and it was perfect
Cleanliness & Comfort
Donna Margherita Rome Suite & Rooms
Rome

This is a very fine hotel. It was one of the few (if only) that had a lift, which was nice. The rooms seem to be old but adequate. It has everything you need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ca' Pozzo Inn
Venice

Nice hotel with an art theme. The location was great, right near two restaurants we wanted to go to and not too far from the train station.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Camilla
Florence

The hotel seemed fresh and recently remodeled. Great staff and had everything you need.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 14, 2022

Dear Jeremy,
thank you very much for your wonderful. It was a pleasure looking after the trip of Paula and you and I am very glad you love it!
Looking forward to assisting you again for an Italian trip.

Italy with the Family!
Italy | May 24 - Jun 4, 2022

C
Cara L.
Athens, GA | Reviewed on Jun 13, 2022
We had the best trip with the perfect mix of tours, activities and free time to explore with our teenage girls on their first trip to Europe. Our tour guide Sara in Venice, Giulia in Rome and Luiciano for the Capri tour were exceptional!
We LOVED the Limoncello day in Amalfi. The food tour and hotel roof top were definitely highlights in Naples, but if doing it over again we probably would skip Naples and stop in Florence instead.
Overall, great planning and we were so appreciative of...
Read more

We had the best trip with the perfect mix of tours, activities and free time to explore with our teenage girls on their first trip to Europe. Our tour guide Sara in Venice, Giulia in Rome and Luiciano for the Capri tour were exceptional!
We LOVED the Limoncello day in Amalfi. The food tour and hotel roof top were definitely highlights in Naples, but if doing it over again we probably would skip Naples and stop in Florence instead.
Overall, great planning and we were so appreciative of Jessica being available quickly whenever we had questions.
Thank you for an amazing trip and a lifetime of memories!

Activity Review
Limoncello Tour & Tasting
Limoncello Tour & Tasting
Amalfi Coast

Our favorite activity of the trip! So fun, interactive and amazing food!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 13, 2022

Hi Cara, thank you very much! It was a pleasure :) Thank you again for traveling with us!

We hadn't used an online travel agency before...
Italy | May 27 - Jun 6, 2022

Amanda
Amanda M.
Manhattan, NY | Reviewed on Jun 13, 2022
We hadn't used an online travel agency before and were nervous about doing so, but our experience was great! Our specialist worked with us to plan a very customized trip and was very patient as we changed our mind on attendees and activities a couple times. That specialist left kimkim about a month before our trip, but kimkim quickly assigned another specialist who took great care of us. With regard to our actual trip, it went very smoothly. We toured Venice, Florence, the Amalfi coast,... Read more

We hadn't used an online travel agency before and were nervous about doing so, but our experience was great! Our specialist worked with us to plan a very customized trip and was very patient as we changed our mind on attendees and activities a couple times. That specialist left kimkim about a month before our trip, but kimkim quickly assigned another specialist who took great care of us.

With regard to our actual trip, it went very smoothly. We toured Venice, Florence, the Amalfi coast, and Rome. Our detailed itinerary contained almost everything we needed, and we were very pleased with almost all our accommodations. The few times we did have some questions or need clarification, we messaged kimkim and received quick and thoughtful responses.

The trip felt like it was very customized and personal rather than a package. Kimkim made helpful suggestions of what to see and do, and we have some great memories as a result!!

Local specialist: Andrijana Kovacevic

Italy trip
Italy | May 25 - Jun 3, 2022

Christine
Christine S.
Sunnyvale, CA | Reviewed on Jun 10, 2022
Our trip was amazing thanks to Eleni! She made all the accommodations and thought of everything ahead of time. She is a pleasure to work with and I would definitely recommend her! This is our second trip with kimkim and we will continue to use them for all our needs! Read more

Our trip was amazing thanks to Eleni! She made all the accommodations and thought of everything ahead of time. She is a pleasure to work with and I would definitely recommend her! This is our second trip with kimkim and we will continue to use them for all our needs!

Hotel Review
Aenea Superior Inn
Rome

Loved this apartment! So spacious and local to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleni Fotiou
Eleni
Eleni Fotiou
Local specialist in Athens | Replied on Jun 10, 2022

Thank you Christine for the wonderful pictures and your kind words! I am sure that this trip to Italy is already part of the most beautiful family memories of your life! Looking forward to hosting you again in Italy or in Greece for a family-friendly vacation!

Great communication. Cosmic Coordination.
Italy | May 20 - Jun 5, 2022

Stephen
Stephen P.
Australia | Reviewed on Jun 09, 2022
Great communication throughout. Cosmic and effective planning with the mainstay of our trip coordinator at my end (my partner), although I was kept in the loop all along. KimKim appeared to have access to a a troupe of excellent drivers with great quality luxury vehicles - this appeared more impressive at the beginning of our journey however. Would not hesitate to use these guys again or recommend to others. Read more

Great communication throughout. Cosmic and effective planning with the mainstay of our trip coordinator at my end (my partner), although I was kept in the loop all along. KimKim appeared to have access to a a troupe of excellent drivers with great quality luxury vehicles - this appeared more impressive at the beginning of our journey however. Would not hesitate to use these guys again or recommend to others.

Hotel Reviews
Aquadulci Hotel
Domus de Maria

Amazing hotel, great service from staff. An ideal location to recharge oneself. Simple, clean and modern, room. Pristine pool and lovely beach nearby. Access to a vehicle a must if one wishes to explore all the delights this wonderful island no doubt holds.

Tips for future travelers

Expect families and couples and a quiet experience. Check with the hotel no large groups are staying during your tenure.

Authenticity & Character
Approach and passion of staff in taking a genuine passion fir caring for guests.
Location
Beach vicinity and locals using the beach also.
Staff
There enthusiasm, attentiveness and patience when dealing with guests.
Cleanliness & Comfort
Modern, clean room. Great shower and maid service. Clean well laid out infinity pool. Modern restaurant.
Corso Boutique Luxury Rooms
Rome

Amazing designed rooms. Opulent design, ideal for a couples getaway.

Tips for future travelers

Expect an unconventional hotel experience in the heart of an old building in an ancient city.

Authenticity & Character
Fixtures and fittings would benefit from higher quality, approach perhaps.
Location
Central location to many if Rome’s attractions.
Staff
Assistance with restaurant booking. Communication, openness, enthusiasm to please and seemingly go the extra mile.
Cleanliness & Comfort
Clean, glamorous spaces. Comfortable, large bed. Access to power sockets could be improved.
Hotel Colle Etrusco Salivolpi
Castellina in Chianti

Iff the beaten track in the Tuscany region. Authentic, old, comfortable cottage or traditional style hideaway.

Tips for future travelers

The location of our room was above the breakfast garden which could be noisey for later risers.

Authenticity & Character
Authentic building. Do not come here for a luxury high end experience, rather, visit to experience the region and rest, feed, relax more like a local might.
Location
Its in Tuscany! And the village nearby for those without car access
Staff
Friendly and welcoming. Some more attention to check out details would have been helpful in our own visit, but this was a reflection of warm and friendly attitude, not ineptitude.
Cleanliness & Comfort
Nice hotel. But our particularly room was located in earshot to breakfast garden area which was a minor irritation.
Podere Brizio
Montalcino

Fantastic vista over the Tuscan vineyard from the external fine dining area. Wonderful food. Very helpful staff. Spa on site. A retreat of sorts.

Tips for future travelers

Call ahead if you expect to be checking in late in order that a meal might be arranged. Alternatively eat prior to arrival. Meal times here are relatively restricted, but the food is ih so worth it.

Authenticity & Character
Staff attitude and helpfulness. Character of the property, history of the property and of our room therein.
Location
The view. Access to Tuscan villages so long as one has a vehicle or driver. Stunning vista over this establishments vineyard.
Staff
Went the extra mile to ensure we could fain access to food outside of mealtimes.
Cleanliness & Comfort
Character of our room
Hotel Il Guelfo Bianco
Florence

Ideal location from which to explore Florence. Not too far from central transport links for those coming out of the region and or the airport etc.

Activity Review
Explore Rome Riding a Vespa - with driver
Explore Rome Riding a Vespa - with driver
Rome

Take in all the sights of Rome in an amazing journey in an exciting yet safe, unconventional manner. You and your partner might feel like a star as you are whisked around the City at the hands of a humorous, knowledgeable, local.

Quality of Experience
Amount of sights taken in. Integration with the buzzing City. Opportunity to take photos. Live commentary and safety of the ride.
Guides, Drivers and Staff
Sense of humour, authenticity, knowledge.
Transport
New, bright and vivid vespa. Stole the show on the streets.
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 09, 2022

Thanks a lot Steve for your review!
It was great to coordinate both with you and your partner and I enjoyed designing your trip, that took you exploring some of my favorite parts of Italy.

I'll be glad to assist you anytime you will travel back to Italy.
All the best.

All Travel & guides were great,Kimkim and T...
Italy | May 23 - Jun 1, 2022

J
Joe F.
Jacksonville, FL | Reviewed on Jun 08, 2022
All Travel & guides were great, Kimkim and Travel12 were fantastic and very responsive to everything. We had the best time and all travel was seamless. I would highly recommend. From our Rome food tour guide Mike, to Valentina in Parma, to our guides in Santorini. All the best. The recommendations on self guided walking tours were spot-on and the hotels set for us were great locations. It was a well thought out trip set-up for us. Read more

All Travel & guides were great,

Kimkim and Travel12 were fantastic and very responsive to everything. We had the best time and all travel was seamless. I would highly recommend. From our Rome food tour guide Mike, to Valentina in Parma, to our guides in Santorini. All the best. The recommendations on self guided walking tours were spot-on and the hotels set for us were great locations.

It was a well thought out trip set-up for us.

Hotel Reviews
Boutique Hotel Campo de' Fiori
Rome
Authenticity & Character
Location
Perfect spot in middle of all
Staff
Cleanliness & Comfort
Ergon House
Athens

Food and location are great. Hotel is a little noisy due to restaurant downstairs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Orto De' Medici
Florence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Art Hotel Commercianti
Bologna

Love this place and great apartments and best breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Heliotopos Hotel
Santorini

Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Rome Food Tour
Rome Food Tour
Rome

All was great and Mike our guide was fantastic. The experience was great.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tuscany Wine and Olive tour
Tuscany Wine and Olive tour
Florence

Tuscany wine tour was great to see and do. Our driver was awesome. The two winery’s we visited seemed to be more businesslike which made us feel like more of a process to get people through.

Quality of Experience
Our driver.
Guides, Drivers and Staff
Transport
Parma Tour With Parmigiano, Prosciutto & Balsamico
Parma Tour With Parmigiano, Prosciutto & Balsamico
Italy

Awesome. Valentina, our guide was the best. So happy to have her and our driver spend the day with us. I feel bad as I didn’t know if we were supposed to tip our food guide or not at end. I didn’t and now feel guilty. Only recommendation for improvement is to avoid prosciutto factory and samples before lunch. Them immediately go to lunch and first food served is more prosciutto. Just a lot of cured meats in a row.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Dinner in Athens
Dinner in Athens
Athens

Amazing food and great place.

Quality of Experience
Food
Santorini Farm Tour: Food & Wine
Santorini Farm Tour: Food & Wine
Santorini

Probably the most unexpected surprise of trip. Fantastic and provided true feel for the people and island. Our guide was just the best and was so fun and loved all the people. I would do again if I had the opportunity.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Jun 12, 2022

Dear Joe,

I am more than happy that the whole family enjoyed this trip! Thank you very much for your kind words. We did our best so you can have the best memories from Italy and Greece. Of course I would happy to organize another trip for you any tim!

Greetings from all of us!

Best regards,
Harris

Florence, Tuscany, Chianti, Rome and Sardinia honeymoon x
Italy | May 20 - Jun 5, 2022

Sara
Sara P.
Australia | Reviewed on Jun 07, 2022
Ciao Andrea,
Stephen and I would like to thank you so very much for all that you did in, not only the planning, but also all the amazing support and attention you provided during our trip!! We had the most wonderful and memorable time in Italy!!
We especially loved the walking tour in Florence with Florinda and in Siena with Alessia. They were both so knowledgeable, passionate and attentive. And Luca in Rome, the vesper tour was the best!!
The winery in Chianti was so beautiful!!
Also,...
Read more

Ciao Andrea,
Stephen and I would like to thank you so very much for all that you did in, not only the planning, but also all the amazing support and attention you provided during our trip!! We had the most wonderful and memorable time in Italy!!
We especially loved the walking tour in Florence with Florinda and in Siena with Alessia. They were both so knowledgeable, passionate and attentive. And Luca in Rome, the vesper tour was the best!!
The winery in Chianti was so beautiful!!
Also, all the transfers and hotel bookings were spot on!
Thank you thank you thank you!!
Gracie mielle!!
Stephen and Sara

Hotel Reviews
Hotel Il Guelfo Bianco
Florence

Lovely hotel in a central location. The room was great, quite spacious and very comfortable. The stairs from level 4 to 5 were a challenge with our luggage, but we managed. Otherwise all good. The staff were lovely.

Tips for future travelers

It’s in a pedestrianised area, so getting a taxi to take you to the front door is challenging.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Podere Brizio
Montalcino

This hotel is gorgeous and just superb!

Tips for future travelers

You need a car. It’s a bit isolated.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Colle Etrusco Salivolpi
Castellina in Chianti

Very pretty location and charming facade of the buildings. The room was a bit small and situated above the breakfast kitchen. The staff were really nice and helpful and the town was nice.

Tips for future travelers

Book the higher end room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Corso Boutique Luxury Rooms
Rome

Super gorgeous hotel! A hidden gem in the heart of the city. Luxurious and funky. The staff were wonderful! Friendly, kind and super helpful.

Tips for future travelers

Be aware that it’s in a pedestrianised area. However, I think taxis are allowed to drop off and pick up, even if they are reluctant. Check with the lovely staff for local restaurant recommendations, they are happy to book for you.

Authenticity & Character
Location
Staff
So kind and friendly
Cleanliness & Comfort
Aquadulci Hotel
Domus de Maria

Superb hotel only metres from an amazing beach!! The staff are so attentive and take care of your every need. Its so tranquil, comfortable and relaxing.

Tips for future travelers

Unless you’re happy to stay put and relax at the beach or by the pool, you would benefit from having a car to go exploring.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Florence guided stroll with Accademia visit (small group)
Florence guided stroll with Accademia visit (small group)
Florence

Florinda, our guide was so passionate, knowledgeable and intelligent. We really enjoyed all the stories and having an up close experience around Florence.

Quality of Experience
Guides, Drivers and Staff
Transport
Siena guided walk - private guide
Siena guided walk - private guide
Italy

Alessia was very passionate and informative. We really enjoyed her stories and the fact it was a private tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Montepulciano wine tasting
Montepulciano wine tasting
Italy

We were slightly late as we weren’t sure where to meet after we were dropped off by our driver. The staff were accommodating and we were able to do the tasting first, followed by a tour of the cellar, so it all worked out.

Quality of Experience
Guides, Drivers and Staff
Our driver was really nice and stopped off for some photos of picturesque places.
Transport
Pienza time at your leisure
Pienza time at your leisure
Italy

Beautiful town, so picturesque and lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting in Tuscany countryside (1 winery)
Wine tasting in Tuscany countryside (1 winery)
Italy

Beautiful organic boutique winery. Gorgeous surroundings and lovely staff and tour. The wine is delicious!

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Rome Riding a Vespa - with driver
Explore Rome Riding a Vespa - with driver
Rome

Luca is an absolute legend!! His knowledge and dry sense of humour is such a treat. You feel completely safe with him and we had such fun!!! Highly recommend!!

Quality of Experience
Luca is the best and he bought us yummy gelato
Guides, Drivers and Staff
Really safe and fun
Transport
As above
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 08, 2022

Cari Sara and Steven, grazie mille for your words and review.
I am so glad you enjoy your trip to Italy and it was a great pleasure designing this trip for you.

Any time you want to explore my "bel paese", I'll be happy to assist you.

Amazing trip!
Italy | May 26 - Jun 4, 2022

C
Christopher L.
Manhattan, NY | Reviewed on Jun 06, 2022
A great trip perfectly planned for our budget and preferences! Jessica was also readily available via WhatsApp whenever we needed her while in Italy. Definitely recommend! Read more

A great trip perfectly planned for our budget and preferences! Jessica was also readily available via WhatsApp whenever we needed her while in Italy. Definitely recommend!

Hotel Reviews
Boutique Hotel Galatea
Rome

Extremely friendly staff and perfectly situated to see all that Rome has to offer tourists.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Naplesuite B&B
Naples

Great B&B next to all the best sites and restaurants in Napoli! The breakfast was also amazing and the staff was super helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Caruso Sea View
Sorrento

Can't beat the view and location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Piazza del Gesù Luxury Suites
Rome

Great location, but that's about the best it offers. Room wasn't particularly clean, things like the hair dryer didn't work and the room was a weird layout that made getting your things awkward.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome in a Day Tour with Vatican, Colosseum & Historic Center
Rome

Absolutely fantastic tour, seeing everything we "needed" to see in a single day. Our tour guides (Maria-Teresa and Jan) were great and very informed.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Jessica Proietti
Jessica
Jessica Proietti
Local specialist in Italy | Replied on Jun 07, 2022

Thank you Christopher! It was a pleasure!
Looking forward to welcoming you again in my beloved country :)
Arrivederci!

Mother/Daughter trip to Italy
Italy | May 29 - Jun 4, 2022

C
Catherine C.
Katy, TX | Reviewed on Jun 05, 2022
We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things! Read more

We had an amazing vacation in Rome and Florence. All of our activities were perfect for us and very well done. Andrea was fantastic to work with every step of the way, and really customized the vacation for us. He even watched our flights arrive (we were meeting in Rome) and when my flight was late helped with arrangements in real time. I can't say enough good things!

Hotel Reviews
Hotel Garibaldi Blu
Florence

The location of this hotel was great, as we walked everywhere in Florence. It was clean, well decorated and our room was spacious. The employees were kind and friendly. Two reasons I gave four stars: we struggled with the temperature in our room (it was very hot outside and we had trouble cooling off) and the internet was not reliable at all.

Authenticity & Character
Location
walking distance of all we wanted to do
Staff
Cleanliness & Comfort
Parlamento Boutique Hotel
Rome

This hotel is very small, which was nice. Our room was small as well, but had good storage and we loved that we could cool down the room as it was very hot in Rome. The room was clean and modern. I would advise giving very clear instructions on how to find the hotel (look for the panel and ring up to the room, follow signs to the elevator) - we arrived when the street was very crowded and it was so hard to find what to do. Staff was helpful when we had questions.

Activity Review
Winery and Tuscany day including San Gimignano and Chianti wine
Winery and Tuscany day including San Gimignano and Chianti wine
Italy

We ended up being the only ones on the tour - Felipe was great, so personable and a great host. I appreciated that there was not a hard sell to buy wines.

Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 05, 2022

Thank you very much Catherine for your wonderful words and feedback.
It was a real pleasure having you on board and I am glad you enjoyed your time in my beloved country!
A presto (= see you soon).

A Perfect Trip
Italy | May 21 - May 29, 2022

Mary Ellen
Mary Ellen B.
Ashburn, VA | Reviewed on Jun 03, 2022
Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief Read more

Everything was perfect. No issues no stress, no no confusion . We just showed up and everything was in place. Our tour guides were all pleasant and knowledgeable. Lucia,(?) in Naples and Michaela in Rome were outstanding I can’t thank you enough for an amazing time with no stress or grief

Hotel Reviews
Palazzo Alabardieri Hotel Napoli
Naples
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bougainville
Positano

The staff at the hotel was absolutely amazing. Super helpful super friendly. The hotel itself was a little bit dirty.

Authenticity & Character
The balcony on the room had a wonderful view and the overall style of the room felt very much like the beach
Location
Love you
Staff
Very friendly very courteous very helpful
Cleanliness & Comfort
Our bed was actually two beds pushed together made as one bed so that was uncomfortable. The carpeting in the hallway Leading to our room was stained and dirty.
Hotel Alexandra Rome
Rome
Authenticity & Character
The hotel had a very antique almost Gothic feel to it
Location
Staff
The staff was very courteous and helpful very professional and accommodating
Cleanliness & Comfort
Just little things like the door knobs not functioning correctly doors not closing correctly the air conditioner kept cutting out
Activity Reviews
Naples guided walk
Naples guided walk
Italy
Quality of Experience
We were given a very local authentic insight into the area and the history of the area
Guides, Drivers and Staff
Our guide was very friendly very fun very knowledgeable
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy
Quality of Experience
Touring Pompeii was like walking back in time to a moment frozen forever.
Guides, Drivers and Staff
Our tour guide was very thorough in her detail of the sites. She had a quick wit and knew how to navigate the crowds assertively but politely she made sure we had the maximum experience
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy
Quality of Experience
The views and the small group tour
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome
Quality of Experience
Guides, Drivers and Staff
Our guide was fun and super knowledgeable
Transport
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome
Quality of Experience
Guides, Drivers and Staff
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on Jun 04, 2022

Thank you very much Mary Hellen for your kind words. Knowing you appreciate our work gives us happiness and energy for continuing creating great trips. It was very good to have you on board.

Tasos was very helpful. Our trip turned out t...
Italy | May 20 - May 26, 2022

C
Charisma W.
Leesburg, VA | Reviewed on Jun 02, 2022
Tasos was very helpful. Our trip turned out to be even more amazing than I imagined. All of our tours were either private or had no more than 2 people from another party which was awesome. Our drivers always only had my family of 4 in the vehicle and were always on time. I did wish the itinerary was more clear on when we had to find our own ride. But when I asked Tasos he was responsive and answered all of my many questions. I think next time I use Kimkim I'll be more familiar with their... Read more

Tasos was very helpful. Our trip turned out to be even more amazing than I imagined. All of our tours were either private or had no more than 2 people from another party which was awesome. Our drivers always only had my family of 4 in the vehicle and were always on time. I did wish the itinerary was more clear on when we had to find our own ride. But when I asked Tasos he was responsive and answered all of my many questions. I think next time I use Kimkim I'll be more familiar with their itinerary formatting. Our most favorite part was the Amalfi Coast and the private boat tour. There's nothing we would have changed in our trip. Highly recommend Kimkim and look forward to working with Tasos again.

Local specialist: Tasos Mylonas
Tasos
Tasos Mylonas
Local specialist in Syros, Cyclades islands, Greece | Replied on Jul 03, 2022

Hi Charisma,

I am excited to hear that your trip to Italy was even more amazing than you imagined! This is our team's constant motivation and driving force, striving to make every single trip amazing, beyond initial expectations!

It was wonderful looking through the wealth of pictures you uploaded. Your beautiful family really looks like having a great time!

I wish you the best and I look forward to helping you plan your Greece visit when my sunny country comes up in your plans.

Safe travels!
Tasos

Our trip to Sicily!
Italy | May 15 - May 28, 2022

Joanne
Joanne B.
Geneva, IL | Reviewed on May 31, 2022
Our trip to Sicily that Sonia set up for us was first class all the way. From the drivers who picked us up at the airport in Palermo to every hotel Sonia booked for us. Our itinerary was the perfect balance of scheduled events and free time. Our hotels were perfect, and included boutique hotels in interesting locations. Also included were interesting attractions we may want to see on our own. It is comforting to get off the plane and see your concierge holding a card with your name... Read more

Our trip to Sicily that Sonia set up for us was first class all the way. From the drivers who picked us up at the airport in Palermo to every hotel Sonia booked for us. Our itinerary was the perfect balance of scheduled events and free time. Our hotels were perfect, and included boutique hotels in interesting locations. Also included were interesting attractions we may want to see on our own.

It is comforting to get off the plane and see your concierge holding a card with your name on it, and meet your driver to be whisked off to your hotel. Every meeting point in every town went off without a hitch. We loved Marco who drove us for 3 days. He was like family by the end.

One of the highlights from our trip was a cooking class in Palermo. It was a fantastic experience with hand on shopping in the market and cooking with Chef Michael of The Sicilian Pantry.

I would not hesitate to use KimKim for any trip in the future!

Hotel Reviews
Algilà Ortigia Charme Hotel
Siracusa

Great location, great food and very kind staff. Staff went the extra mile to be sure you had everything you needed. And the breakfast Buffett was delicious.

Authenticity & Character
Simple decor with several spots for you to meet up within the hotel to share a bottle of wine that you ay have purchased.
Location
Close to the water and walking distance to the shops.
Staff
Printed our boarding passes and offered suggestions for restaurants.
Cleanliness & Comfort
Beds were very comfortable.
Hotel baglio della Luna
Valle dei Templi, Agrigento

I didn’t want to leave this hotel as the grounds were so beautiful. They may have served the best espresso on this trip! Rooms were clean, and cute.

Tips for future travelers

If you are sharing a room with someone, make sure you get two sets of keys. Once you lock it from the outside, the person inside the room needs a key to get out.

Authenticity & Character
Hotel grounds amazing.
Location
Close to ruins.
Staff
They were quick to help.
Cleanliness & Comfort
Beds comfortable, bathrooms adequate. Need to fix locks on doors. Could be a danger.
Grand Hotel et Des Palmes
Palermo

Great hotel in a great locations, Room were cleaned and freshen every day, replacing towels and amenities. This hotel uses Aqua Di Parma products and they are wonderful. Breakfast Buffett was great and opened early. Location was within walking distance to most places and plenty of fantastic places to eat. The hotel itself smelled wonderful!

Tips for future travelers

I think you will enjoy this hotel!

Authenticity & Character
Location
Hotel Amenities.
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Class in Palermo (private experience with lunch and market tour)
Cooking Class in Palermo (private experience with lunch and market tour)
Italy

Who knew pasta could be this easy?! Chef made accommodations for a member of our group who was vegetarian. He was a good instructor and we came away with recipes to duplicate at home. It was a wonderful way to spend an afternoon cooking, and then enjoying our meal with wine pairings.

Quality of Experience
Authentic and caring, He let you know if you had a bad technique in a very nice way.
Guided tour of Valley of the Temples
Guided tour of Valley of the Temples
Agrigento

Our guide made this a wonderful experience with enough historical information and pointing out small details.

Quality of Experience
The guide was like being with a friend.,
Private excursion to Mt Etna, Taormina and Mascalese wine tasting
Private excursion to Mt Etna, Taormina and Mascalese wine tasting
Italy

Our guide spoke to us on the way up the mountain, but was difficult to hear from the back seats. She was knowledgeable and was interesting to listen to on the mountain,

Quality of Experience
When we got to Taormina, we would have rather explored on our own. She was not happy when we walked off on our own and did not listen to every detail about the town, She was a little unprofessional when she complained that some of us were not listening to her.
Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 31, 2022

Thanks for the awesome review, Joanne! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward to welcoming you and your friends to Italy again. Ciao!

Andrea and KIM KIM are the best! BRAVO!
Italy | May 21 - May 29, 2022

Christopher
Christopher B.
Perth Amboy, NJ | Reviewed on May 30, 2022
Before I go any further Andrea is the best planner, travel agent and person we have ever worked with, he is the best! bravo Andrea, bravo. Our trip was perfection, from landing to departing. Well planned, drivers on time, guides on time and educated at each destination where Pompeii, Naples or Rome...we can away from each guided tour with so much knowledge! Our hotels were perfecto, thank you Andrea...all in City centers, all with easy to access transportation. Hotel staff in all three... Read more

Before I go any further Andrea is the best planner, travel agent and person we have ever worked with, he is the best! bravo Andrea, bravo.

Our trip was perfection, from landing to departing. Well planned, drivers on time, guides on time and educated at each destination where Pompeii, Naples or Rome...we can away from each guided tour with so much knowledge!

Our hotels were perfecto, thank you Andrea...all in City centers, all with easy to access transportation. Hotel staff in all three hotels, Naples, Positano and Rome were very nice.

Andrea planned our vacation out to the max, we left it in his hands and he did a great job. I HIGHLY RECOMMEND KIM KIM and our Agent ANDREA. Anyone one I know thinking about Italy...use this service.

BRAVO!

Hotel Reviews
Palazzo Alabardieri Hotel Napoli
Naples

Right in city center, staff were excellent. Loved the experience.

Tips for future travelers

Not at this time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Bougainville
Positano

THE VIEWS!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Alexandra Rome
Rome

Great staff, small but perfect...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Naples guided walk
Naples guided walk
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Pompeii ruin visit with a private guide
Pompeii ruin visit with a private guide
Italy

unreal experience

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Capri Island from The Amalfi Coast - small group
Day trip to Capri Island from The Amalfi Coast - small group
Italy

The BEST!!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Rome Private Guided Walk
Rome Private Guided Walk
Rome

Amazing!!!

Quality of Experience
Guides, Drivers and Staff
Transport
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
St. Peter's, Vatican Museums, Sistine Chapel and St. Peter Basilica - private guide
Rome

AMAZING

Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum and Roman Forum - Private guide
Colosseum and Roman Forum - Private guide
Rome

Great!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Andrea Gambino
Andrea
Andrea Gambino
Local specialist in Turin, Italy | Replied on May 30, 2022

Thank you so much Christopher for your very nice words!
We love travelling and being travelers ourselves we take trips seriously. Meaning trips need to be well planned and lot of fun! It was a pleasure working with you and we will be happy to assist you anytime you want to travel.
Grazie e a presto!