Kimkim Trip Reviews for Morocco

We took an 11 day trip all over the country, starting in Marrakesh, and moving to essouaria, onto the Sahara in Merzouga and then up to Fes, before concluding in Chef Chaouen. We were accompanied the entire time by our driver, Tariq, who was absolutely fantastic. He made sure we had everything we needed, was warm and funny, and had a flexible and hospitable spirit. We had a terrific time with him, and felt lucky to have found someone that matched so well with the family. We traveled with our three kids, who are ages 16, 18, and 20 and they also enjoyed his sense of humor and positive attitude. Can’t say enough good things about him! The Sahara trip was really memorable and the accommodation (both the owner of the camp and the staff - yousef and mostafa in particular) were so kind and fun.

My trip to Morocco was wonderful; Hakim and the group of tour guides were incredible. I was able to cover a lot of ground quickly thanks to my wonderful driver Khalil.

If I could do it over again, I would change a few things. For one, I'd spend more time in Fes/Marrakech and make day trips to other locations (such as Chefchaouen and Volubilis). Rabat and Casablanca didn't have enough for a full day each, whereas more time could be spent exploring the older, more dynamic cities. I think a slightly longer trip would've been great to get used to the medinas a little bit more.

Hakim was excellent in setting everything up and for the most part I'm very happy with the quality of the accommodations and the guides on the trip. Everything went smoothly from day 1 and I am thankful for the help planning.

Hotel Reviews

Kenzi Basma Hotel

Casablanca

The hotel was clean and spacious, food was good, and it was in a great location to walk towards the old medina/restaurants.

Authenticity & Character

Felt very western, which was great for the first day

Location

Staff

Cleanliness & Comfort

Riad Dar Dar

Rabat

Located in the old medina; very easy to get in/out of the medina from here. Rabat is a quieter town than some of the other spots so not as much near here, but the rooms were nice, the food was good, and the front desk staff was helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Puerta Azul

Chefchaouen

Clean room

Authenticity & Character

Location

Was about a 10 minute walk into the old medina; would've been nice to stay in the middle of town, not much else around the hotel

Staff

Cleanliness & Comfort

Clean and normal. Wifi was not particularly good but no problems with the hotel

Dar Al Madina Al Kadima

Fès

Great location in the heart of the medina. The front desk staff was extremely helpful in organizing a wonderful hammam and pointing out good food spots. Everything was clean and on time; my favorite hotel I stayed at in my favorite city in the country.

Authenticity & Character

Location

Right in the middle of everything

Staff

Extremely helpful front desk staff, very talkative and set me up with a wonderful hammam after a long day of travel.

Cleanliness & Comfort

Showers were a little bit hard to control but the room was spacious, clean, the bed was comfortable, and the wifi was great.

Dar Baraka & Karam

Marrakech

Good hotel outside the heart of the medina; easy to find and get to from the main sites. Staff was not as helpful as other places (didn't speak English as well, which isn't a problem for everyone) but was still good. The room itself was great, very spacious and had a great bathtub.

Authenticity & Character

Location

Not overwhelming in the middle of the medina but close enough to everything without being too noisy. Easy to find.

Staff

Staff was fine, no problems per se, just not as easy to communicate with.

Cleanliness & Comfort

Best room of the hotels I stayed in.

Activity Reviews

Guided Tour in Fes

Fes

Hafid was an incredible guide. Took me everywhere I wanted to go (city walls, old palace, through the souks) and brought me to great shops to find what I was looking for. His English was great and the city itself is incredible - easily my highlight of the country. Have already recommended him to friends/family who are traveling to Morocco.

Quality of Experience

The city was an incredible combination of history and markets, and the food was extraordinary

Guides, Drivers and Staff

Hafid was incredible

Transport

Traditional Hammam & Massage

Morocco

This was a disappointing experience, compared to the hammam I went to in Fes. I was largely left unattended and the woman who was doing the hammam felt disinterested in the process as a whole. For the price I would much rather organize a more authentic experience than a touristy place like this.

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Fes, Volubilis & Meknes

Morocco

Volubilis was an absolutely stunning spot. A guide is not necessary if you're somewhat in tune with how Roman cities work, but a bit of research beforehand goes a long way towards understanding what you're seeing. Spending a few hours there is totally worth it as either a day trip from Fes or a place to visit on the way. I was excited for Meknes but everything is closed for renovation, so I don't really have much to add. But per usual, my driver Khalil was great and took me to a wonderful restaurant there.

Quality of Experience

If you like history and ancient ruins, this will be a nice treat and is very different from the rest of the country. Use Meknes as a lunch spot after a morning trip.

Guides, Drivers and Staff

Transport

Afternoon Guided Tour in Casablanca

Morocco

Abdelhadi was a great guide - his information was easy to understand and added a lot to my understanding of Casablanca as a city.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour in Marrakech

Morocco

Youssef was a great guide and we were able to beat crowds at both the Saadian Tombs as well as the Bahia Palace. The information was clear and helpful and gave me a better understanding of the history of the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Food Tour & Local Gastronomy

Morocco

The food tour was extremely fun and potentially the highlight of my trip. Tarik showed me 6 different stops, all in very different parts of the Medina, and each place we went was authentic and delicious. It was helpful to have someone demonstrate the best parts of the Moroccan cuisine in an orderly fashion. Even the snails were delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

2 friends and I have just returned from a fantastic trip to Morocco. Working with the patient Sharon for the past year allowed us to get the exact tour we wanted, for a reasonable price. Best of all was our local guide Hicham who made every day memorable. His flexibility and sense of humor were greatly appreciated! Even when we went off the itinerary, such as a trip to the Emergency Room one night, Hicham was there translating, comforting and making it all as easy as could be. It is hard to pick a favorite day or activity because we loved all of them. The visit to his family home in the Valley of Roses surpassed our imagination. Hicham's family and friends made us feel welcome and at home. In fact, all of the Moroccan people that we met could not have been more friendly. We are already planning our next Morocco trip!

We had an amazing trip with Original Travels in Morocco. They did a great job bouncing ideas back and forth until we found the perfect itinerary. In some cases I wish I actually listened to them more as their insights proved to be more accurate that what I had in mind!

I specifically wanted to shout out our local guide, Karim, who took us around the entire country. His English was great and he shared a lot of insights on the sights we were seeing as well as shared about his personal life and his experience growing up in Morocco.

Some highlights of the trip included our Riad in Marrakech, our cooking class in Fez, exploring the blue city, the Mosque in Casablanca, and the dessert experience in the Sahara Desert. They also did a great job breaking up what could have been a long time in the car.

A couple of things for improvement
- Sticking to the schedule more - for example one of our activities was scheduled on a particular day but we found out it was moved to the next day. When we pushed back, due to other things we had scheduled they were able to adjust.
- The local tour guides seemed to bring us to places that encouraged purchasing items more than an actual cultural experience (rose water, leather goods, carpets). No one was pushy but it was annoying after a while and in some cases prevented us from seeing the actual sights (took us to a leather shop that had a subpar view of the tanneries)
- Timing with the local guides was sometimes off. The guide would say the tour was 4.5 hours for example but it ended up being less.

Hotel Reviews

Tiziri Luxury Camp

Merzouga

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Lina Ryad & Spa

Chefchaouen

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Amani

Fès

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Nyla And Spa Marrakech

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Tour of Chefchaoeun

Chefchaouen

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

Private Cooking Class in Fes

Fes

Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara

Morocco

Tasting Marrakesh: A Private Gastronomic Adventure

Marrakesh

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Ouzoud Waterfalls Escape: A Day of Natural Beauty and Adventure

Marrakesh

Thanks so much ‘Under Moroccan Sun’ for our amazing trip! It is impossible to put in words the perfection of our 11 day road trip around beautiful Morocco, which was planned so perfectly by Majid and team! Every day of our trip was very organized and communication was very easy with Majid as he was always quick to respond and was very flexible with accommodating our arrivals/departures. We were very, very lucky to have Moha with us throughout our travels :) Mo picked us up in Casablanca and we traveled to Marrakech seeing all the amazing cities, stunning desert and breathtaking mountains. Mo made every day special and was always sure to share the rich culture of Morocco every step of the way. We highly recommend seeing Morocco by car and staying in riads - all accommodations were perfect, Mo is a great driver and his car is new/clean. You will not be disappointed working with this amazing team and visiting Morocco - this trip has far exceeded our expectations. We didn’t want to leave Morocco, but happy to have our new Moroccan family to visit when we come back. We will be back again soon! ❤️ Thanks again, Mo and Majid!!

Hotel Reviews

Riad Kalaa

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Dar Laman

Chefchaouen

Authenticity & Character

Location

I’m

Staff

Cleanliness & Comfort

Dar Seffarine

Fes Medina

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Luxury Oasis Camp Merzouga

Taouz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chez Ichou

Dades Gorge

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Jardin Secret

Marrakech

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private transfer from Casablanca Airport to Rabat via Casablanca City

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Chefchaouen from Rabat via Ouazzane 4 Hours Drive

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Explore Chefchaouen

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Transport

Chefchaouen Walk and Sunset

Chefchaouen

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Fes, Volubilis & Meknes

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Volubilis

Volubilis

Quality of Experience

Guides, Drivers and Staff

Transport

Fes: Exploring the Imperial City

Fes

Quality of Experience

Guides, Drivers and Staff

Myriam was an amazing guide in Fes!

Transport

Always :)

Fes to Merzouga via Sahara Desert, Erfoud, & Sunset Camel Ride

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Camel trek to your luxury camp

Merzouga

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Merzouga to Boumalne Dades via Tinghir & Todra Gorge

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Hike Through Berber Villages

Boumalne Dades

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dades Gorge – Ouarzazate – Ait Benhaddou – Telouet – Marrakech ( 5 Hour Drive)

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Dinner with a local Family in Fes

Fes

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Marrakesh Medina & City Tour

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Hammam Spa & Massage in Marrakech 3 PM Session

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Myself and my partner organized a two weeks trip around Morocco with Mohamed of KimKim, stopping in 8 different cities (and many more small stops throughout the country). We had a great experience working with Mohammed. He was really receptive to what we wanted, his answer time was so quick and he was always happy to make modifications in order to make sure our trip was exactly how we had dreamed it. Together, we created an epic itinerary!

Overall, we had an amazing trip around Morocco, but we must say that it was made even more memorable and magical thanks to our driver Samir Gemmaoui. He was so generous with all the information. He thought us along the way on the Moroccan/ Amazigh culture, language and religion. We learnt so much!

We felt safe with him and had full trust. We stopped at the most beautiful spots along the way! We joked he was the #photoshootmaster! We have the most beautiful memories to bring back home.

I must also add that this was a trip where I was turning 30 years old. He went above and beyond to make my birthday incredible with a personalized birthday cake and a last minute add to Akchour.
(On this note, we highly suggest to go to Akchour to hike up above God’s Bridge and to swim in the cool but beautiful water!)

We feel extremely lucky to have had the chance to have Samir as our driver. He started off as our driver and finished as a member of our family.

We highly suggest to use KimKim and of course Samir for anyone who wishes to have a dream trip with no stress in Morocco.

We loved our trip so much that we are already planning when we can come back! (Hopefully soon!)

Tanmirt and Shookran!

Rosie & Jean-François

Hotel Reviews

Riad Chbanate

Essaouira

This was by far the best Riad we stayed at during out trip. Samira, the hosts, and her team were absolutely incredible. They make us feel at home and gave us great recommendations on where to eat, see the sunset and much more. The breakfast was also the best breakfast of our trip. It was so yummy, we are still dreaming about it!

Authenticity & Character

Location

In the medina! Very close to everything!

Staff

Cleanliness & Comfort

Riad Pachavana

Marrakech

The location was good, but the service was slightly disappointing. We were served tea to only be told at check out that we needed to pay for it. Water was also not included, which had not been mentioned.

Caravane

Ouarzazate

We loved this Riad! The room was spectacular, the pool was so needed and the service was great. The host was so sweet and the food was also so yummy! We definitely would recommend this Riad to people going to Ait-Benhaddou.

Kasbah du Toubkal

lmlil

This was also un "coup de coeur" for us. The room was so great, with a view of the mountains. A terasse surrounded by Mountains. It was relaly the most peaceful place. We loved the fact that there was a free Hammam! The food was so incredibly good. We had a wonderful experience at this Kasbah and we are actually planning on coming back hopefully in the near future. Things to improve: Let the visitors know that there is a walk down to the city in order to leave the Kasbah and therefore to NOT wear sandals.

Authenticity & Character

Location

Staff

Not always easy to reach.

Cleanliness & Comfort

Tiziri Luxury Camp

Merzouga

Fun experience to sleep in the desert. Ahmed was really cool and fun! However, our tent did not smell too great (something was wrong with the toilet pipes) and although we had a shower - it was freezing cold.

Riad Ghita

Fes

Location was poor - there were not a lot of restaurants around us (only tourist traps). The terrasse was nice. The breakfast was ok. We must say however that the boys in the Hotel were very helpful and the room was beautiful.

Hotel Dar Mounir

Chefchaouen

Location was great as it was just besides the place. The terrasse was beautiful. However, the breakfast was not edible. The bread was old. The eggs were cold. The tea and coffee were not great. Very disappointing. We would not go back to this hotel.

Oum Palace Hotel & SPA

Casablanca

Here for only one night. It was a good place to stay for a one night before an early morning plane trip. Modern building and room.

Activity Reviews

Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen

Morocco

We loved going to eat with a family in Menkes. The food was out of this world. My partner also loved visiting Volubilis.

Guided Hike from the Azzaden Valley to Aguersiouâl & Imlil

Morocco

We were really hoping to do an actual hike in Imlil as there are SO many to do and we had mentioned this multiple times to Mohamed. Unfortunately this was only a walk through the village...and although beautiful, it was not what we wanted. Our guide Mohammed however was really fun and we are excited to come back to hike up Toubkal.

Wonders of Fes: Exploring the Medina in Half a Day

Fes

This was the worst activity of our trip. The guided tour felt more like a shopping trip than an actual tour. (Guide's name was Mohammed) Our guide made us feel bad about not spending. We had told them that we had already bought a carpet, but we still ended up spending 45 minutes in a carpet store. We would have much more enjoyed our time experiencing the city alone with help from our driver Samir to get to some of the places.

Unique Journey from Ait Benhaddou to the Enchanting Merzouga Desert

Morocco

This was a great day! We had told Samir (our driver) that we wanted to buy a carpet from Morocco and he brought us to the cutest place ever. We had the most magical experience and bought our dream carpet. The stop in the Todra Gorges were soooo beautiful. I could have hanged out there for so long. Ait Benhaddou was fun to see! Overall, very fun day.

From Merzouga to Fes: An Imperial City Awaits

Morocco

Although a very long trip to do - it was made great by Samir. We loved the fact that we stopped to see and feed the monkeys! Definitely one of the highlights of our trip.

Casablanca Odyssey: Explore Casablanca with your driver

Morocco

We love spending time with Samir so this was a great day! The Mosque is absolutely beautiful and it was so nice to walk on the beach.

Essaouira Revealed: An Immersive Guided Experience of History and Heritage

Morocco

We loved having this time for us. Essaouira is an easy city to guide yourself in.

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

Our Guide Hassan was very nice. It was nice to have a guided tour as the city is large and there is so much to learn and talk about. The only thing is that I should have been more direct with some of the things I wanted to see and int he end there were two places that we had not seen that were on my list.

From Bustling Medina to Mountain Tranquility: Marrakech to Imlil Transfer

Morocco

All transfers with Samir were fun! We were so thankful to have him! We probably did some berber language course during our trip! Tanmirt!

Sallam was our tour manager and the highlight of the trip. His personality and knowledge made this a great experience and have us wanting to plan another trip. We packed a lot in just 6 days, but still experienced a lot of Morocco. The trip exceeded my expectations.

Hotel Reviews

La Maison Arabe Hotel

Marrakech

The best breakfast of our entire trip. Beautiful hotel in a good central location. Very clean rooms and courteous staff.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

ONOMO Hotel Casablanca Airport

Nouaceur

Bed hard as a rock. Ppl working g there were great.

Authenticity & Character

Authenticity & Character

Location

At the airport for our 730am flight

Location

Staff

Staff

Cleanliness & Comfort

Hard bed

Cleanliness & Comfort

Beds

Riad Al Makan

Fès

A bit dirty

Authenticity & Character

Authenticity & Character

Location

Location

Staff

Staff

Cleanliness & Comfort

Cleanliness & Comfort

The White Camel Lodge

Agafay, Marrakech

Authenticity & Character

Location

Staff

Hamza was wonderful!

Cleanliness & Comfort

We were surprised with how clean and comfortable the rooms were given we were in the desert.

Sofitel Rabat Jardin Des Roses

Rabat

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Hicham

Chefchaouen

Nice room but was dirty with hair all over in showers and beds with thin mats on cement for some of the beds. I think options are limited in the area though. Staff was nice

Authenticity & Character

Authenticity & Character

Location

Location

Staff

Staff

Cleanliness & Comfort

Cleanliness & Comfort

Cleaner

Activity Reviews

Guided Tour of Fes

Fes

Quality of Experience

Guides, Drivers and Staff

Transport

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Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Orientation Walk & Free Afternoon in Chefchaouen

Chefchaouen

Loved loved loved it, esp with our guide sallam

Quality of Experience

Guides, Drivers and Staff

Transport

Afternoon Guided Tour of Rabat

Rabat

Quality of Experience

Guides, Drivers and Staff

Transport

Driving Tour of Casablanca

Casablanca

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Tour of Marrakech

Marrakesh

Quality of Experience

Guides, Drivers and Staff

Transport

Free Morning in Marrakech

Marrakesh

Quality of Experience

Food

Guides, Drivers and Staff

Transport

From a magical town of blue-washed buildings to a lively city with spice-infused markets to a Berber camp on seas of sand ... Kimkim Travel created the perfect Moroccan holiday that exceeded expectations for me and my friends. Said worked to discover what was most important to us and helped us plan a customized trip that hit all of the high points. Said was always available and attentive to our needs but the real star of our trip was our driver, Illyace. He was fluent in English and extremely knowledgeable, flexible, and eager to show us his country. I have lived in several countries and traveled extensively but this was my favorite experience, by far! Thank you, Kimkim Travel for creating memories that we will never forget!

I had a pleasant experience planning my family’s trip to Morocco using KimKim and working with Majid. Majid made great suggestions about an itinerary and places to stay which were all amazing.

Our driver and guide Youssef was friendly and fun. He was always available and on time and a pleasure to spend our time with. When my son got a stomach issue ( dont eat pizza!!) Majid and Youssef worked together to alter our trip and assist in adjusting our hotel stay.

The local tour guides that Majid arranged and that Youssef worked so well with were very knowledgeable. We learned so much and covered a lot of ground.

Our trip was truly fantastic. Thank you Majid and best regards to our dear driver Youssef!!!

Hotel Review

borj-des-cascades-ouzoud

ouzoud

We were unable to stay due to change in itinerary due to illness. We were very disappointed when the hotel did not reimburse us anything.

Activity Reviews

Dinner with a local Family in Fes

Fes

Fes: Exploring the Imperial City

Fes

Fantastic and full day. We saw and experienced it all. Our local tour guide was amazing.

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to Meknes & the Roman Ruins of Volubilis

Fes

Quality of Experience

Guides, Drivers and Staff

Our guide was engaged. Spoke very fast so we missed things.

Transport

Youssef always the best !!!

My wife and I have been dreaming of a trip to Morocco since 2020. When we got married earlier this year, we knew right away where our honeymoon would be. Our to do list was long- we wanted to see all of the sights and cities but didn't know where to begin with planning.

There are hundreds of travel agencies in Morocco and we are so incredibly lucky to have found Kimkim, along with Original Travels. Said and his team helped plan our entire weeklong itinerary, taking all of our requests into account. In a weeks time, we've seen the blue city of Chefchaouen, the imperial city of Meknes, the historic medina in Fez, spent time in the desert by Merzouga, Aït Benhaddou and Marrakech.

Each city has brought with it a unique and individualized experience, and memories that we know will last a lifetime. Our driver Faisal has been incredibly accommodating and hospitable, he is the reason why our trip has been so memorable. From his firsthand knowledge of Morocco's history, to making sure I had enough caffeine to make it through the early mornings, Faisal gave us a truly authentic experience.

It was evident from the minute we met Faisal that he has a deep love for his country and Moroccan culture and is eager to share it with his clients. This is clearly not just his job, but his passion. He played a pivotal role in the trip of a lifetime for us that we will forever cherish.

Having never used a travel agency before, I had reservations about putting my vacation in the hands of others. But I can say without any hesitation, this has been the best vacation we've ever had and I wouldn't hesitate to recommend Said and Faisal for anyone planning a visit to Morocco.

Where do we even begin.. our trip to Morocco that was put together by Original Travels couldn't have gone any better. We worked with Mohamed during the planning stage. He was very knowledgeable and patient. We were all over the place in terms of trying to see everything in a short amount of time. We kept changing our minds and without hesitation he made the adjustments to our itinerary and kept reassuring us that we would be able to see everything we had hoped for.

Once we arrived in Morocco we were greeted by our driver, Soukayna. We cannot say enough good things about her! She truly made our trip spectacular. She always had a smile on her face, personable, funny, professional, safe and an amazing driver, calm, always early, resourceful, and went above and beyond to make sure we had the most memorable vacation. She even made sure that our 5 year wedding anniversary was not forgotten and surprised us with a cake she was able to source from a local family in Merzouga. We couldn't imagine seeing and experiencing Morocco with anyone else. Soukayna started off as our driver and ended as our family she was truly the hardest goodbye of our trip!

We had an incredible trip to Morocco. The planning of the trip was amazing as Sharon took all of our preferences into consideration when making our itinerary.

We were able to go to so many places because we had access to a personal driver and other local guides. We loved the people and seeing the many places Fez, the blue pearl, Rabat, Casablanca and Marrakesh in only 8 days. I would definitely book another trip with KimKim in the future!

Activity Review

Guided Tour of Fes

Fes

This was my favorite!!! WE had an awesome local guide who was so knowledgeable!

Quality of Experience

Guides, Drivers and Staff

Transport

My 5 days trip to Morocco can be best described as hits and misses.

Pre trip notification and prompts are spot on. We get reminders a few days before our trip on things to watch out for and contact details. We give credit for that.

The driver assigned to us throughout the entire trip is very good. His name is Karim from Original Travels. Very service orientated, soft spoken and gave us good insight before each point of interest. He cleaned the car every day, drove safely and has good temperament.

The licensed guide assigned to us at Fes (as part of our package) on the other hand, is disappointing to say the least. He is more interested to get us to shop (I guess he gets a commission) rather than giving us the details of each place of interest. Through our half day tour, we have to stop many times, waiting for him to finish his conversation with friends he met along the way and at one point in time even to wait for him to pay his personal bills. I don't think he has respect for our time as tourists there. He asked for our tips even before we started our tour! Clearly unprofessional! We went back to our hotel at 1400hrs, clearly disappointed with our experience at Fes.

We stayed a night at Odyssee Center Hotel at Casablanca, 2 nights at Riad Braya (Ambassador Suites), 1 night at Dar Jasmine and finally a night at Riad Mokhtar Tanger. Brief comments on each hotel as follows (based on the rooms that we were assigned):

Odyssee Center Hotel: I will rate this hotel at most 2 stars (out of 5). Water pressure from shower head is weak and irregular with intermittent bouts of cold and very hot water. Towels came with patches of yellow stains. Very dim room, facing a dilapidated abandon office building, Not a comfortable stay.

Riad Braya: Service staff at this hotel is excellent. Very friendly and prepared to roll up their sleeves to serve their guests. The Ambassador Suites that we stayed is large but not ostentatious. We were disappointed that TV is not working and despite the service staff best efforts, it was blacked out throughout our 2 nights stay. Fortunately, we have Netflix to watch on our ipad! I will rate this riad at 4 star. Bed is comfortable, water pressure is good and breakfast is tasty.

Dar Jasmine: The best room (even though we were given a normal room) we had throughout the 6 days trip. The hotel staff are all out to please and impress their guests! View is breath taking and everything looks new and works in the room. Breakfast is excellent and plentiful. I will highly recommend this hotel at Chefchaouen. A 5 star experience!

Riad Mokhtar Tanger: Unfortunately we ended our trip with a 2 star experience. Given a very dim room with dirty carpets and worse of all, air conditioner is not working. Toilet flush doesn't work properly too. Wanted to change a room but front desk lady went back home right after handing us the keys. Fortunately, we can draw some cool air by opening our windows (at the expense of noise coming from adjoining streets). Cannot imagine staying in this room in the middle of summer!

This was an absolutely incredible trip. Soukina, our driver, was among the best I've ever had. She was affable, resourceful, funny, flexible, and always punctual. The trip organizer, Saïd, went above and beyond to make this a memorable trip. For example, while in Merzouga, he responded to my last-minute request to stay with a Berber nomad family that night, and somehow he was able to make it happen! He also arranged for us to stay with a lovely host family in Dades for a couple of nights. The local guides, particularly in Marrakech, were knowledgeable, flexible, and worth spending time with. Our local food tour in Marrakech was special. Thank you so much, Saïd and Soukina, for your professionalism, skill, and efforts, which made this terrific every day we were there!

Activity Review

Private Food Tour

Marrakesh

Our guide on this trip made this such a memorable experience. She's smart, affable, and clearly passionate about her work. She was able to help us to try everything we had on our list, including stuffed spleen and steamed sheep head, finding us some of the best places in Marrakech that we had ever tried. Thank you!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Sharon did a fine job helping us plan our trip. Our driver, Sallam, was great. The culture and cities we visited were everything we expected. However, we were not prepared for the types of roads we would be travelling on for long hours on this trip. All four of us are 70+ years old and the vehicle used was not very uncomfortable in the back two rows of seats. My wife and our friend Karen were bounced around almost continuously. Plus the back of the seat was tilted back making it impossible to sit upright. The nine hour ride to the desert was especially difficult as the road was often rough, winding with tight curves. The road down the mountain into Marrakech was under construction which caused us to drive on temporary roads which were very rough.
Our room at the hotel in Rabat was dangerous. It had what we called the "pit", which was a sunken area with steps less than 5 feet from the foot of the bed with no guard rails. Our room in Chefchaouen was in need of repair as the walls had cracks and chunks of plaster had fallen off in the bathroom. A lamp had fallen over and couldn't be made to stand back up. The stairs up to our room on the third floor were narrow and treacherous. Our companions were on the ground floor and were subjected to loud music and noise from the town square until past midnight.
However, the hotel in Boumalne Dades was a pleasant surprise. Excellent, friendly service made our stay there very enjoyable. The hotels in Fes and Marrakech were outstanding.
The visit to the Sahara and the tent camp, which we were looking forward to, was not worth the two days on the road (one going and one returning).
Overall the trip would have been more enjoyable with a better vehicle and less driving.

The careful planning and on-the-ground attention were seamless. We didn't have to think about a thing! Our driver Samir was the best :) He was kind, calm, and attentive, and he didn't ask a million questions / play music / talk the whole time, which is the fear in these long drives. We could relax knowing he was taking us from A to B and doing so in a friendly, professional manner. We never had to worry about anything knowing he was with us. I think we wish we would have flown into Tangier, or had that option made clearer as it was a long drive to Chefchaoen on the first day, but that was a minor detail. Also, for Maison Arabe, maybe to make it clear that its not a PRIVATE cooking class, it's with a group of others.
We loved the trip and all the destinations :) So thank you! It will be a long-lasting memory.

We had an amazing adventure in Northern Morocco! Abdullah gave us great recommendations and our personal driver Soukaina went above and beyond. She’s the best part of our trip. Getting us to each city safely and effortlessly. The guides we had in Fes and Chefchaouen were both great. A perfect way to see a city. We couldn’t have done it without them. I highly recommend kimkim and Morocco! Thank you to all.

Activity Reviews

Wonders of Fes: Exploring the Medina in Half a Day

Fes

The half-day guided sightseeing in Fes was a great experience. Our guide showed us around the city and provided us with valuable information about the area's history and culture. We enjoyed exploring the Medina and learning about the local way of life.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Exploration of the "Blue City" Chefchaouen

Chefchaouen

Our guide for the exploration of Chefchaouen was very knowledgeable, and friendly. He showed us around the city, helping us navigate its hilly streets and narrow alleyways. The tour provided us with a good understanding of the city's layout, which was helpful for the remainder of our stay. However, my daughters felt that two nights in Chefchaouen would have been enough instead of three.

Quality of Experience

Guides, Drivers and Staff

Transport

Journey to Paradise: Guided Hike to Akchour Waterfall

Chefchaouen

The hike to Akchour Waterfall was beautiful and enjoyable. The landscape was stunning, and we appreciated the peaceful afternoon spent exploring the area.

Quality of Experience

Guides, Drivers and Staff

Transport

Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen

Morocco

Our driver, Sukaina, was wonderful and provided excellent service during our journey from Fes to Chefchaouen. She was patient, accommodating, and ensured that we had a comfortable trip. We enjoyed visiting the city of Moulay Idriss along the way and appreciated Sukaina's knowledge of the area.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

People:

Driver Mohammed was very good. Also guides in Fes and Marrakech. People were friendly and helpful when we got lost in the medinas.

Hotel Reviews

Riad Kalaa

Rabat

Authenticity & Character

Location

Convenient to walk to a recommended restaurant.

Staff

Helpful with directions.

Cleanliness & Comfort

Riad Mazar Fes

Fes

Authenticity & Character

Location

Within walking distance of good restaurants.

Staff

Staff friendly and helpful with directions through medina and miscellaneous minor difficulties.

Cleanliness & Comfort

Luxury Camp Chebbi

Merzouga

Camel ride to the camp was great experience.

Authenticity & Character

Location

Edge of Sahara desert.

Staff

Cleanliness & Comfort

Luxurious for a tent.

Caravane

Ouarzazate

Good hotel in isolated area.

Authenticity & Character

Location

Away from noisy city.

Staff

Cleanliness & Comfort

Riad Tiwaline

Marrakesh

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Barceló Anfa Casablanca

Casablanca

Good modern hotel.

Authenticity & Character

Location

OK I guess, but we weren't there long enough to walk around.

Staff

Cleanliness & Comfort

Activity Reviews

Overnight in the Sahara Desert

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Trip to Ourika Valley: Hike to a Waterfall

Morocco

Did not do this. Went to an alternative location that was recommended. This survey is too long. I will not go further.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great guys with an extensive breakfast.

Hotel Reviews

Kasbah Roseville

Kalaat M'Gouna

Fantastic. The host Salam is a wonderful and gracious human. He took us on a lovely walk through the roses, countryside and about town.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Al Makan

Fès

Authenticity & Character

Very beautiful place.

Location

Right where you want to be.

Staff

Consumate hosts that helped with everything and prepared extraordinary breakfasts!

Cleanliness & Comfort

well-appointed recently remodeled place

Activity Review

Guided Tour of Fes

Fes

Quality of Experience

The alleys and markets of Fez are extraordinary, particularly when paired with our most excellent guide Said.

Guides, Drivers and Staff

Said was the best guide ever. Extremely articulate, thoughtful and informative.

Transport

We had a wonderful trip to Morocco despite the late planning /organizing- The local specialists, Ali and Said were extremely helpful and assited us in tailoring our trip to fit all our needs. Upon arrival at Casablanca, we were received by the local driver, Ayoob who was outstanding. He was attentive, super helpful and knowledgeable. He made the long distance driving trip very enjoyable and relaxing. The highlight of our experience was the Merzouga luxury camp being managed by Hamid and team. Hamid is excellent and his team (Mohammed, Ibrahim and others) make sure guests have a memorable experience in the desert. Overall we had a memorable trip and would highly recommend this team to our friends and family.

Hotel Reviews

Palais Amani

Fès

The hotel is a beautiful, renovated riad right in the Medina. It has only a few rooms and well maintained. During our stay, it seemed to be less crowded. The spa experience was great- the staff were helpful and friendly. If you are looking for a relaxed stay, this is a nice place. If you need a vibrant, happening place, you should choose to stay elsewhere.

Authenticity & Character

Location

Staff

The bar staff was super friendly and chatted with us about his signature drink. The hammam staff were super nice and kind and did an amazing job.

Cleanliness & Comfort

We stayed in the large suite as the other rooms had sold out during that time. Even though the suite was luxurious and large, there were mosquitoes noted in the room. It's not clear if that's the case because that suite is not being used at all times. Maybe the well occupied rooms would have been better.

Lina Ryad & Spa

Chefchaouen

We only stayed briefly at this hotel. The stay was pleasant. We arrived late at night and the staff were kind to accomodate our needs with a fabulous dinner sent to our room. The food was delicious and we could see that there was a lot of care put into it. The front desk staff were nice and friendly as well.

Authenticity & Character

Beautiful hotel.

Location

Given that Chefchaueuen is a hilly town, this hotel is quite a bit of walk from the main road. But the porters help in carrying the luggage and so it's not an issue.

Staff

front desk staff super friendly. Delicious dinner provided despite arriving late at night.

Cleanliness & Comfort

Room is comfortable and clean.

Merzouga Luxury Desert Camp

Merzouga

Our stay at Merzouga camp was the highlight of our Morocca experience. Special thanks to Hamid, manager and Mohamed, Ibrahim and other staff for creating such an awesome experience for the visitors and making us feel at home. There was a sandstorm (apparently an extremely unlikely event) the night that we arrived and we were thrilled and excited to hear the wind howling outside the tent which was an unforgettable experience. The staff went special lengths to provide everyone a sumptuous delicious dinner despite the unpredictable weather. The next day, the winds calmed down and it was very beautiful. We enjoyed visiting the sand dunes and had a memorable camel ride to watch the sunset. It was a surreal experience of a lifetime! We had a delicous dinner, listened to the local music and danced with the staff and guests. The night sky is truly an astronomer's delight !

Authenticity & Character

Location

The location is close to the sand dunes and we enjoyed beautiful sunrise and sunsets.

Staff

Super kind, helpful, knowledgable and competent staff. Kudos to Hamid, Mohammed and Ibrahim.

Cleanliness & Comfort

Dar Rihana Dades

Douar Aït Ouffi

Authenticity & Character

Location

lovely location with beautiful trees. There are short hikes near the hotel.

Staff

Staff were super helpful. The meals prepared by the chef are truly a 5 star experience. They catered to our needs and were vegeterian friendly.

Cleanliness & Comfort

Rooms are quite small

La Maison Arabe Hotel

Marrakech

Lovely hotel in the heart of the medina. The hotel is updated, and the rooms are quite spacious. The courtyard restaurant is beautiful and we enjoyed the delicous dinner and breakfast. The hotel is a happening place and vibrant. We enjoyed our brief stay here.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Architectural Elegance: A Journey through the Hassan II Mosque

Morocco

The guide was excellent and she did a great job with the tour.

Quality of Experience

Guides, Drivers and Staff

Transport

Arrival in Casablanca and continue Chefchaouen via Rabat

Morocco

We were picked up at Casablanca airport soon after arrival and the sightseeing tours were all excellent. Ayoob was super helpful, knowledgeable and a competent driver.

Quality of Experience

Guides, Drivers and Staff

Transport

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes

Morocco

We enjoyed the roman ruins of volubilis very much. Worth the experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transport was great. Ayoob, the driver is great and made us feel like we were traveling with a family member and that made for a great experience.

Fes Unveiled: Unravel the Riches of Morocco's Ancient City

Fes

We had a good time touring the Fes Medina. Being a Friday, some shops were closed. The guide, Azdeen gave us a good overview of the tanneries, old school and attarine madarasa. He also took us to the ceramic shop, tanneries and other shops in the medina. At times we felt that the guide was taking us to places such as leather shops where we were forced to buy things and getting a bit upset as we showed no interest in buying things as we were mainly touring for the experience. At the ceramic shop, the prices are super expensive and we felt like we got cheated for the few pieces that we bought here We probably paid 3 xtimes, but we thought the money could be used as a donation for the artisans who work there. This is a tip to the future travelers, tour this place, but avoid buying anything here. The folks also force you to look at fountains and big pieces that are super expensive and marked up for sure.

Quality of Experience

Food

Guides, Drivers and Staff

Maybe our experience would have better with another guide who is knowledgable and neutral and not pushing clients to stores that probably offer kickbacks.

Transport

A Taste of Tradition: Sharing Stories and Savory Delights at a Moroccan Home

Morocco

Overall amazing experience, Amina and her family were lovely. We had a delicious home made dinner and enjoyed spending time with her and famly. They were all very kind and made us feel welcome.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Erg Chebbi via the Middle Atlas Mountains

Morocco

Quality of Experience

Guides, Drivers and Staff

Transport

Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi

Merzouga

Quality of Experience

Guides, Drivers and Staff

Transport

Transfer to Dades Valley via Todra Gorge: Enchanting Valleys, Kasbahs, and Villages

Morocco

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Transfer to Marrakech via Roses Valley, Ouarzazate & Aït Benhaddou

Morocco

Memorable visit. However, long arduous drive on the windy road makes this hectic.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel

Marrakesh

We had a memorable and amazing guided tour of Marrakesh with our guide, Hannan. Hannan is super nice, extremely knowledgeable and helpful. She was a welcome contrast to our guide in Fes. Hannan gave us an excellent overview of the spice markets, the sights such as the koutouba mosque and the Bahia palace tour. She also went out of the way to find us a great lunch place after we finished out tour.

Quality of Experience

Food

Guides, Drivers and Staff

Kudos to Hannan, she is the best guide!

Transport

Tasting Marrakesh: A Private Gastronomic Adventure

Marrakesh

Our guide, Mohammed was courteous, knowledgeable and provided us with a great food tour experience.

Quality of Experience

Food

Guides, Drivers and Staff

Transport