Kimkim Trip Reviews for Morocco

4.9
Based on 1,169 ratings
Read 1,169 verified reviews by travelers who booked their trip to Morocco on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family vacation of food, adventure and exploring Morocco
Morocco | Mar 11 - Mar 21, 2023

Tara
Tara Z.
Canada | Reviewed on Mar 25, 2023
We started off at the Al Hassan Mosque 🕌 in Casablanca, and just when you thought things couldn’t get more memorable, they did. Our first night was in the blue city of Chefchouaen. Our family of 4 (teenagers) loved exploring this Medina in the evening. We were surprised though of all the garbage and the smell of cat pee. If you can beyond that, the experience and vistas are incredible. We stayed at the Dar Jasmine, which was a hike up, but the views were definitely worth it from the top.... Read more

We started off at the Al Hassan Mosque 🕌 in Casablanca, and just when you thought things couldn’t get more memorable, they did. Our first night was in the blue city of Chefchouaen. Our family of 4 (teenagers) loved exploring this Medina in the evening. We were surprised though of all the garbage and the smell of cat pee. If you can beyond that, the experience and vistas are incredible. We stayed at the Dar Jasmine, which was a hike up, but the views were definitely worth it from the top. We loved the food in Meknes. This was probably one of our favourites when our amazing driver, Faisal, took us to the restaurant in the palace to eat. One dish that MUST be tried is the ‘Pastille’. Our kids actually ate the vegetables when they normally turn those down. My husbands favourite was touring the ruins of Volubilis . This is definitely worth the stop on the way to Fes. Our experience with eating with a local Fes family was likely one of the more highlights of our trip. They had us dancing and gave us traditional clothes to try on. It was such a fun and special evening; one we will never forget. We very much enjoyed our guide, Mohammed, who took us through the labyrinth maze of the Fes Medina. This was my daughter’s favourite part of the trip. Mohammed was so knowledgeable and taught us so much, in addition to bringing us right into the heart and soul of Morocco. One of the biggest highlights for my son would have to be riding a camel and ATV’ing at the famous sand dunes of Erg Chebbi. He loved the adventure. We had an excellent guide, Ali, who took us around to some of the Berber villages. I will never forget seeing a 2 week old camel and getting to kick a soccer ball around with some beautiful kids. Essouria had such a relaxed feel: it was here that we had some family down time and we really appreciated it. We found the food to be overpriced , especially the fish, but we loved the ocean vibe and the Medina which wasn’t so overwhelming. Finally, Marrakech we had so much fun and laughs. We loved the energy of this city and we really enjoyed our guide, Hannad who showed us so many things. Our ryad , Palais Sebban, has an amazing outdoor lounge/ swimming/ eating area where you could just relax with the family. We did not like our bedroom. It was small and smelled it our kids had an amazing room which made up for the lacking of ours.

Local specialist: Ali Moujane
Abdellatif
Abdellatif Benaissa
Local specialist in Marrakesh | Replied on Mar 29, 2023
Dear Tara, Thank you so much for taking the time to share your feedback on your recent trip to Morocco. It's wonderful to hear that you had such an amazing time exploring all the sights and sounds that this beautiful country has to offer. We're thrilled that you enjoyed your visits to Casablanca, Chefchouaen, Meknes, Fes, the sand dunes of Erg Chebbi, Essaouira, and Marrakech, and that you had such memorable experiences along the way. It's great to hear that your family loved exploring the... Read more

Dear Tara,

Thank you so much for taking the time to share your feedback on your recent trip to Morocco. It's wonderful to hear that you had such an amazing time exploring all the sights and sounds that this beautiful country has to offer.

We're thrilled that you enjoyed your visits to Casablanca, Chefchouaen, Meknes, Fes, the sand dunes of Erg Chebbi, Essaouira, and Marrakech, and that you had such memorable experiences along the way. It's great to hear that your family loved exploring the medinas, trying the local cuisine, and meeting the friendly locals.

We appreciate your feedback regarding the accommodation in Marrakech and will definitely take that into consideration when making recommendations to future travelers.

It was a pleasure to be a part of your travel planning and we hope to have the opportunity to assist you with your future travels.

Best regards,
Abdel

A fantastic holiday from start to finish.Sam...
Morocco | Mar 10 - Mar 17, 2023

M
michael m.
United Kingdom | Reviewed on Mar 25, 2023

A fantastic holiday from start to finish.
Samir our driver/guide looked after us extremely well for the whole week from airport to airport.
He is passionate about Morocco and his enthusiasm definitely helped bring our trip to life.

Local specialist: Hamza EL Asely
Hamza
Hamza EL Asely
Local specialist in Marrakech | Replied on Mar 25, 2023

Hello Michael,

We appreciate you taking the time to share your experience with us! It's wonderful to hear that you had a fantastic holiday from start to finish and that Samir, your driver/guide, took great care of you throughout the week. It sounds like his passion for Morocco and his enthusiasm really added to the overall experience and made your trip even more enjoyable. We're glad that you had such a positive experience and hope to have the opportunity to serve you again in the future Inchallah!

Warm regards,
Hamza

Great introduction to Morocco
Morocco | Mar 3 - Mar 18, 2023

Thomas
Thomas G.
San Francisco, CA | Reviewed on Mar 24, 2023
Working with Said and planning our trip was smooth and easy. He was responsive and was very accommodating when we had a sudden change of plans. Our driver, Soukaina, was punctual and greeted us each day with a hug and a smile. I would definitely request her! The trip was a good balance of tours and free time and we didn't feel rushed despite seeing many cities and stops. Read more

Working with Said and planning our trip was smooth and easy. He was responsive and was very accommodating when we had a sudden change of plans. Our driver, Soukaina, was punctual and greeted us each day with a hug and a smile. I would definitely request her! The trip was a good balance of tours and free time and we didn't feel rushed despite seeing many cities and stops.

Hotel Review
La Maison Arabe Hotel
Marrakech

Like many riads, this hotel looks small and unassuming from the outside but opens to a large space with multiple floors, restaurants, a pool, and a number of quiet spaces to relax in. It's beautifully decorated and our room was spacious, quiet, and comfortable. Other than the wifi signal being a little weak in our room, we had no complaints. The staff was very gracious and helpful, breakfasts had a lot of variety, and the location is fantastic. If you plan to spend your time in the souks this is hard to beat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 24, 2023
Hi Thomas, Thank you so much for taking the time to leave such a fantastic 5-star review! We are thrilled to hear that you had a smooth and easy experience working with Said and that Soukaina was a wonderful driver and made you feel welcomed throughout the trip. We always strive to provide a balance between tours and free time so that our clients can fully enjoy the destinations they visit without feeling rushed, and we are glad to hear that this was the case for your trip. Once again,... Read more

Hi Thomas,

Thank you so much for taking the time to leave such a fantastic 5-star review! We are thrilled to hear that you had a smooth and easy experience working with Said and that Soukaina was a wonderful driver and made you feel welcomed throughout the trip.

We always strive to provide a balance between tours and free time so that our clients can fully enjoy the destinations they visit without feeling rushed, and we are glad to hear that this was the case for your trip.

Once again, thank you for choosing our services, and we hope to have the pleasure of planning your next adventure soon!

Best regards,
Abdel.

Incredible Window Into Morocco for our Family
Morocco | Mar 10 - Mar 20, 2023

Elisa
Elisa K.
Columbus, OH | Reviewed on Mar 24, 2023
My family of four (my husband, myself, and two sons ages 8 and 6) just returned from an incredible 10-day tour of Morocco with Kim Kim and Original Travels. Our itinerary was Casablanca > Chefchaoen > Fes > Merzouga > Ait Benhaddou > Marrakesh > Essaouira. Kim Kim did an excellent job of helping me start the process of planning the trip. Original Travel, and my contact Said, were meticulous, helpful, and responsive in suggesting an itinerary, answering my questions and concerns, and above all... Read more

My family of four (my husband, myself, and two sons ages 8 and 6) just returned from an incredible 10-day tour of Morocco with Kim Kim and Original Travels. Our itinerary was Casablanca > Chefchaoen > Fes > Merzouga > Ait Benhaddou > Marrakesh > Essaouira. Kim Kim did an excellent job of helping me start the process of planning the trip. Original Travel, and my contact Said, were meticulous, helpful, and responsive in suggesting an itinerary, answering my questions and concerns, and above all planning an amazing trip. They provided extraordinary service and attended to all our needs. When I had a credit card mishap and delay, they extended the payment deadline to accommodate my needs. Said, my contact, even went out of his way to meet with us at our Marrakesh hotel with one of the owners to offer us a personal welcome and ask for our input on how things were going. He was eager to hear any of our suggestions for improvement, of which we had very few! The itinerary was amazing, featuring some of the places that I had requested and others I wouldn’t have known to request but would have regretted missing.

The hotels were well chosen, curated to give us a sense of the best of the country and its hospitality. A couple of the hotels were some of the most exquisite buildings I had ever stayed in after four decades of travel over six continents. The tours were comprehensive and engaging. The pinnacle experience of many was the overnight stay in the Sahara desert. Riding camels for 2-hours into the dunes over sunset to stay in a luxury camp with full bathrooms in fancy tents, eating delicious fresh grilled food and then gathering around the fire for live music played by our hosts is a memory I will not soon forget.

Besides the incredible scenery and the introduction to a vibrant and beautiful culture, the standout of our experience was our driver Abdelhadi. He was kind, caring, professional, prompt, personable, and helpful. He provided outstanding service as a driver-guide, sometimes taking the lead in interpreting the towns and sites we visited, and sometimes taking backseat to another local guide. In all cases, he made us feel utterly taken care of. He was always ready when we needed him, checking in every morning and evening via What’sApp to see if there was anything we needed and to coordinate our plans for our next meeting. He was our boon companion for 10 full days, sticking around when needed and giving us space whenever appropriate. He also had a preternatural ability to anticipate all of our needs and provide for them before we realized that we had them. He was gifted in relating to people, making people feel comfortable, and most of all in engaging with our children. He bought them treats and toys and was always making sure to converse with them. By the end my kids were hugging him every morning. My kids insisted on staying in touch with Abdelhadi! My 8-year-old son made sure I included the following quote about Abdelhadi in this review: “He is amazing and we will miss him.” It takes an incredible range of skills to be a driver for a foreign family for 10 full days and be just the right balance of present and respectful of our needs.

I highly recommend Original Travel and their Morocco tour. My only complaint with our experience comes down to my own ambition: I wanted to see everything in the ten days we had. I ended up asking to do too much in too little time! For anyone reading this, we could have done the same itinerary in twice the time, giving us more time to soak in the experiences and be sure to have enough down time so that we could enjoy one incredible cultural destination after another.

Hotel Review
Tiziri Luxury Camp
Merzouga

MOST INCREDIBLE EXPERIENCE WE HAD IN MOROCCO! Absolutely highly recommended. Everything about it was outstanding, from the sunset camel ride to get there, to the hot water showers in our luxury tent, to the grilled dinner and breakfast (best food we had in Morocco), to the live Gnawa music around the fire, to the lovely charming intimate layout of the tents and communal spaces. GO!

Authenticity & Character
Maybe the original inhabitants didn't have hot showers or electricity, but the whole experience was amazing.
Location
In the Sahara dunes. What's not to love?
Staff
wonderful, charming, helpful, funny, and multi-talented. our guide led us on camels, served dinner and played music around the fire!
Cleanliness & Comfort
absolutely amazing
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 24, 2023
Hi Elisa, Thank you so much for sharing your amazing experience with us and for your kind words! We are thrilled to hear that you had a fantastic time on your 10-day tour of Morocco with Original Travel and that we were able to exceed your expectations. We are happy to know that our team, especially Said and Abdelhadi, provided you with excellent service and made your trip planning process smooth and easy. It's great to hear that your itinerary was well-balanced and that you didn't feel... Read more

Hi Elisa,

Thank you so much for sharing your amazing experience with us and for your kind words! We are thrilled to hear that you had a fantastic time on your 10-day tour of Morocco with Original Travel and that we were able to exceed your expectations.

We are happy to know that our team, especially Said and Abdelhadi, provided you with excellent service and made your trip planning process smooth and easy. It's great to hear that your itinerary was well-balanced and that you didn't feel rushed during the tours.

We are delighted that you enjoyed the hotels we selected for you and that they provided you with a sense of the best of the country's hospitality. It's also wonderful to hear that the tours were comprehensive and engaging and that your overnight stay in the Sahara desert was a memory you will cherish for a long time.

Abdelhadi is indeed an excellent driver-guide, and we are glad to hear that he provided you with outstanding service and that he was kind, caring, professional, and always available for you. We are happy that he engaged with your children and made them feel comfortable, and it's great to know that they still keep in touch with him.

Thank you for recommending Original Travel and our Morocco tour, We appreciate your feedback and hope to see you again soon on another adventure!

Best,
Abdel.

A Most Memorable Week in Morocco
Morocco | May 15 - May 22, 2023

Jeremy
Jeremy B.
Marina del Rey, CA | Reviewed on Mar 24, 2023
This was our second time booking through KimKim and it was easy and convenient. Saïd at Original Travels was responsive and accommodating throughout the booking and planning process and continued to check in with us throughout our trip. We really appreciated Saïd’s patience in designing our itinerary options, and flexibility when we requested alternative accommodations after reading reviews online from other sources. In the end, every place we stayed was superb. Our driver Soufiane simply... Read more

This was our second time booking through KimKim and it was easy and convenient. Saïd at Original Travels was responsive and accommodating throughout the booking and planning process and continued to check in with us throughout our trip. We really appreciated Saïd’s patience in designing our itinerary options, and flexibility when we requested alternative accommodations after reading reviews online from other sources. In the end, every place we stayed was superb. Our driver Soufiane simply made the trip for us. Soufiane was with us from airport pickup in Fes to airport drop off in Marrakech. Throughout that whole time he made us feel safe and well taken care of. He’s an excellent driver and his English is very good. We had several long drives. I would not have wanted to do any of the driving myself. There are frequent police checkpoints on the highways and some of the highways in the mountains are not in the best condition. In the cities, driving habits of other drivers, motorcyclists and bikes require you to be an experienced driver of Moroccan streets. Finally, Soufiane really embodied the best aspects of Moroccan hospitality and warmth. By the end of the trip we really felt like family. We did a 7-day itinerary. It was enough time, but it required several long drives. Ideally 10 or more days would have allowed more time in each place without back to back driving days but we didn’t have the extra days. In Fes, we stayed at Riad Laaroussa. Beautiful, serene and intimate Riad in the Medina. We did the haram and massage at their spa which we really enjoyed. Very reasonably priced for a private spa. The Desert Luxury Camp in the Sahara was great and unique. We stayed in a geodesic dome tent with a glass wall that allowed us to go to bed to a view of the starry night sky and wake up before dawn to ride camels to a peak in the sand dunes to watch the sun rise. The Ksar Inghnda in Ait Benhadoo was beautiful and our suite had a private patio. The food at the Ksar was not great but we didn’t mind. All of our other food experiences were memorable. In Marrakech, we splurged on La Mamounia. It really is luxurious, a large hotel, and the most western of the places we stayed, but it was a bit over the top and everything there costs extra and is expensive. Be warned. We are glad to have done it as it is a thing, but there are many other great options in Marrakech that may be preferred by others. Overall, we highly recommend going to Morocco. If you use KimKim and Original Travels, you can expect a seamless and effortless travel experience.

Hotel Reviews
Riad Laaroussa
Fez medina

Riad Laaroussa is a beautiful oasis in the Fes Medina. We had a hammam and massage at its private spa. It was a great way to have the Moroccan hammam experience. We did it as a couple together. We also ate dinner and breakfast at the Riad. Food was very good and in a lively rooftop restaurant. The staff was very friendly and always looking for ways to make our stay enjoyable. They had double booked our room by mistake and upgraded us to their best suite at no extra charge. The room was clean and the bed comfortable. They also packed a breakfast for us on our last day because we were departing very early.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

I commented on this camp in my main review. I’ll only add that the staff was very pleasant and the amenities really very nice for being in the desert. It was very peaceful and relaxing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

The only reason for the 4-star rating is that the food was not great, but it was just fine.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Mamounia
Marrakech

It lives up to the hype, but it comes at a price.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Over the Middle Atlas to the Desert: Erfoud, Merzouga, Sahara
Morocco

Unfortunately, to experience the sands of the Saharan Desert, you have a long drive to get there. Our driver Soufiane made that a most enjoyable drive with stops along the way for quick sightseeing or views at which we stretched our legs. Soufiane never seemed to tire of the driving. The vehicle was also very comfortable.

Quality of Experience
Food
Soufiane took us to his favorite date vendor in a small town who gave us free samples of the most delicious dates.
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco

Again Soufiane made this drive easy and enjoyable. We stopped for lunch at a place that served the most delicious oranges for desert. Morocco has great produce and the oranges are plentiful and sweet.

Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco

This was our shortest drive and had stunning views as we wound through the mountains. The train changes dramatically as you cross Morocco, something you would miss if you just flew from one city to the next. Soufiane offered us some excursions but we were eager to get to Marrakech.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on Mar 24, 2023
Dear Jeremy, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your trip with us and that our team was able to make your experience seamless and effortless. We are especially glad to hear that you enjoyed the accommodations and experiences we suggested for you, and that Soufiane, our driver, made such a positive impact on your journey. It's great to know that his hospitality and warmth embodied the best aspects of Moroccan... Read more

Dear Jeremy,

Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your trip with us and that our team was able to make your experience seamless and effortless.

We are especially glad to hear that you enjoyed the accommodations and experiences we suggested for you, and that Soufiane, our driver, made such a positive impact on your journey. It's great to know that his hospitality and warmth embodied the best aspects of Moroccan culture and left you feeling like family.

We appreciate your feedback on the accommodations and will take it into consideration for future clients. We are always striving to improve and ensure that our clients have the best possible experience.

Thank you for choosing KimKim and Original Travels again for your travels in Morocco. It was our pleasure to assist you, and we look forward to welcoming you back in the future.

Best regards,
Saïd.

We had an absolutely amazing trip. Right from...
Morocco | Mar 16 - Mar 23, 2023

Kashif
Kashif h.
Campbellsville, KY | Reviewed on Mar 24, 2023
We had an absolutely amazing trip. Right from the start Abdellah and Said from Original Travel were great, responsive and professional. Trip was very nicely planned according to our requests and budget.
Choice of hotels was excellent. Very intimate , comfortable and cosy. Our driver guide Karim was really awesome. He was truly perfect. Kind, gentle , smiling, punctual, knowledgeable, caring. He has superb communication skills and spoke proficient English. At Tiziri desert camp Yousef and...
Read more

We had an absolutely amazing trip. Right from the start Abdellah and Said from Original Travel were great, responsive and professional. Trip was very nicely planned according to our requests and budget.
Choice of hotels was excellent. Very intimate , comfortable and cosy. Our driver guide Karim was really awesome. He was truly perfect. Kind, gentle , smiling, punctual, knowledgeable, caring. He has superb communication skills and spoke proficient English. At Tiziri desert camp Yousef and Mustafa were out standing doing everything and anything to make our stay enjoyable. The driver who took us to Essaouira and bavk to Marakesh Faisal was also great.
All on all it was a great experience !!!

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech

Nice and intimate. Staff was very curious. Food was great.

Authenticity & Character
Location
Walking distance from many attractions
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Unique, adventurous still very comfortable experience

Authenticity & Character
Location
Staff
These guys were went over and above to make it fun , interesting and comfortable
Cleanliness & Comfort
Kasbah Titrit
Ait Ben Haddou

Magical and mystical place

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chbanate
Essaouira
Authenticity & Character
Location
Staff
Samira was gray host. Always ready to help and smiling. Her communication skills and English was excellent
Cleanliness & Comfort
Activity Reviews
Half-Day Guided Sightseeing in Marrakech
Half-Day Guided Sightseeing in Marrakech
Marrakesh
Quality of Experience
Guides, Drivers and Staff
Transport
Marrakech to  Boumalne Dades: Embracing the Rich Heritage of the Atlas Mountains
Marrakech to Boumalne Dades: Embracing the Rich Heritage of the Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga
Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Valleys, Kasbahs, and Roses: A Scenic Drive to Aït Benhaddou
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 24, 2023
Hi Kashif, Thank you for sharing your experience with us. We're delighted to hear that you had a great time on your trip. We strive to provide our guests with the best possible travel experience, and we're thrilled that we were able to meet your expectations. I'm glad to hear that Karim was an awesome driver guide with superb communication skills in English. It's also fantastic to hear that Youssef and Mustafa at Tiziri desert camp went above and beyond to make your stay enjoyable. Thank... Read more

Hi Kashif,

Thank you for sharing your experience with us. We're delighted to hear that you had a great time on your trip. We strive to provide our guests with the best possible travel experience, and we're thrilled that we were able to meet your expectations.

I'm glad to hear that Karim was an awesome driver guide with superb communication skills in English. It's also fantastic to hear that Youssef and Mustafa at Tiziri desert camp went above and beyond to make your stay enjoyable.

Thank you again for your kind words, and we hope to welcome you back soon for another great experience.

Best regards,
Abdel
Original Travels

Morocco - Sahara desert and beyond!
Morocco | Mar 9 - Mar 18, 2023

S
Swetha V.
San Jose, CA | Reviewed on Mar 24, 2023
My husband and I just got back from an amazing 9-day trip across Morocco with KimKim and Original Travels. From the planning of the trip with Mohammed to the hotel booking with Said everything for simple and seamless. The riads we stayed at were extremely beautiful and we met friendly people along the way. Mohammed and Said were both very responsive and helpful whenever we had any questions or concerns. We were welcomed at the Casablanca airport by Aziz our driver who set the tone for... Read more

My husband and I just got back from an amazing 9-day trip across Morocco with KimKim and Original Travels.

From the planning of the trip with Mohammed to the hotel booking with Said everything for simple and seamless. The riads we stayed at were extremely beautiful and we met friendly people along the way. Mohammed and Said were both very responsive and helpful whenever we had any questions or concerns.

We were welcomed at the Casablanca airport by Aziz our driver who set the tone for our entire trip. Aziz was always on time, took good care of us ensured we had water and snacks and stopped at the best spots for pics. He shared a lot of information about the countryside, vegetation and culture and also played some great Moroccan and Indian music on the long drives.
Our trip started at Chefchauoen and ended at Casablanca with knowledgeable guides at every place - huge shout out to Mohammed, Adil, Said at the Orient Desert Camp and Hanan in Marakkesh. The highlight of our trip was the Sahara desert - from the camel ride, to the extremely comfortable camp with hot water, the berber music and the most beautiful sunrise.

Highly recommend going with Kim Kim for your next trip!

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech
Lina Ryad & Spa
Chefchaouen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Hotel Xaluca Dades
Boumalne
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Orient Desert Camp
Merzouga

We loved our stay at the Orient Desert Camp. Said and his team took good care of all the guests starting from the camel ride across the desert, to the welcome drinks and the carrying our luggage to the camp sites. The room was spacious and very prettily decorated, had very comfortable beds and hot water in the shower. We enjoyed the food and berber music in the night which was an enjoyable experience. Highly recommend the Orient Desert Camp!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Mar 26, 2023
Dear Swetha, Thank you so much for your kind words and excellent review of your recent trip to Morocco with us! We are thrilled to hear that you and your husband had an amazing 9-day adventure across the country. It was a pleasure working with you during the planning process, and we are glad to hear that everything went smoothly from start to finish. We take pride in providing our guests with beautiful accommodations and knowledgeable guides, so we're thrilled to hear that you enjoyed your... Read more

Dear Swetha,

Thank you so much for your kind words and excellent review of your recent trip to Morocco with us! We are thrilled to hear that you and your husband had an amazing 9-day adventure across the country.

It was a pleasure working with you during the planning process, and we are glad to hear that everything went smoothly from start to finish. We take pride in providing our guests with beautiful accommodations and knowledgeable guides, so we're thrilled to hear that you enjoyed your stay in the riads and had a great time with our guides in each location.

We're thrilled to hear that Aziz, your driver, had such a positive impact on your trip with his punctuality, attentiveness, and informative commentary. We'll definitely share your kind words with him and the rest of our team, and we're certain that they'll be proud to hear about the great job they did. Thank you again for choosing to travel with us, and we hope to have the pleasure of serving you again in the future!

Best regards,
Mohammed.

It was a wonderful trip. Kim kim travel agent...
Morocco | Oct 10 - Oct 20, 2022

Merely
Merely M.
Ormond Beach, FL | Reviewed on Mar 22, 2023
It was a wonderful trip. Kim kim travel agent with Wanderlust was good choice to travel Morroccan style. Loved staying in Riyad and the Palace Hotel. Would Highly Recommend. Read more

It was a wonderful trip. Kim kim travel agent with Wanderlust was good choice to travel Morroccan style. Loved staying in Riyad and the Palace Hotel. Would Highly Recommend.

Hotel Review
Es Saadi Marrakech Resort - Palace
Marrakech
Authenticity & Character
Authenticity & Character
Location
Location
Staff
Recognized my Birthday and brought in a cake
Staff
Recognized my Birthday and brought in a cake
Cleanliness & Comfort
Cleanliness & Comfort
Local specialist: Megan Lower

Memorable Morocco Holiday!!
Morocco | Feb 8 - Feb 14, 2023

A
Anupama K.
Solon, OH | Reviewed on Mar 22, 2023
All the arrangements made by Hakim was very good.
Our English speaking driver Mohammed was very personable & made the long drives between places very interesting.
Can’t wait to come back to Morocco to visit the rest of the country!
Thank you Mohammed !
Thank you Hakim & Orion Trek!
Read more

All the arrangements made by Hakim was very good.
Our English speaking driver Mohammed was very personable & made the long drives between places very interesting.
Can’t wait to come back to Morocco to visit the rest of the country!
Thank you Mohammed !
Thank you Hakim & Orion Trek!

Hotel Reviews
Les Jardins De La Koutoubia
Marrakech
Authenticity & Character
Location
Easy access to the Medina & the old city
Staff
Cleanliness & Comfort
Auberge Chez Pierre
Boumalne Dades

Beautiful location! Great food!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Desert Camps
Merzouga

Amazing placw! Everything about this place is Top Class!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour in Marrakech
Guided Tour in Marrakech
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Boumalne Dades to Merzouga Sunset Camel Ride via Tinerhir & Rissani
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Aït Benhaddou via Alnif
Merzouga to Aït Benhaddou via Alnif
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Ait Benhaddou to Marrakech: A Journey through Time and Nature
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Hammam & Massage
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on Apr 30, 2023

Dear Anupama,

Thank you so much for your valuable feedback!

It has been more than a great pleasure for me to work with you and offer you this wonderful experience in my beautiful country. You have been such a great couple since Day 1 and the exchange with you has always been positive and amazing. I'm glad that all the arrangements we made for you were at your expectations. I hope to work again with you in the near future and I truly can't wait to offer you another exceptional trip to discover the other side of Morocco.

Wishing you all the very best!
Hakim

10 Days in Morocco with family
Morocco | Mar 10 - Mar 19, 2023

Ruben
Ruben B.
Orlando, FL | Reviewed on Mar 21, 2023
Took a 10 day trip to Morocco with my family. Abdellah, Said and their team were amazing. The communication was great. They always were checking on us to make sure we were safe and having fun. Bachir, our driver, was unbelievable. He kept us safe on the road and taught us so much about his country and their culture. You need a driver in Morocco. There are so many cops on the roads stopping cars just because.
Abdullah and Said were able to book amazing Riads for us and such fun...
Read more

Took a 10 day trip to Morocco with my family. Abdellah, Said and their team were amazing. The communication was great. They always were checking on us to make sure we were safe and having fun. Bachir, our driver, was unbelievable. He kept us safe on the road and taught us so much about his country and their culture. You need a driver in Morocco. There are so many cops on the roads stopping cars just because.
Abdullah and Said were able to book amazing Riads for us and such fun experiences. I just told them the type of places I wanted to stay and the types of activities we wanted to do, they took care of everything.
The Dessert experience was unforgettable. My daughter still talks about her Camel ride and riding the Quads around the dunes. Glamping in the desert was something out of this world.
The 5:45 am pick up for the Hot Air Balloon in Marrakesh was worthy. What an experience.
Hassam, our guide in Marrakesh was great. He is so knowledgeable of his culture and the history of the city. Try to make sure he is your guide.
I would like to thank all of the people that made us feel so safe and welcome. Our driver Bachir, all the people that worked in the Riads and excursions..Said, thank you for taking the time to meet us at the end of the trip to make sure we had a great time. Also, thanks for booking the Hammam on our last day in Marrakech at our Road. It was amazing. Such a great treat before we had to come home.
We would definitely recommend Abdullah, Said and his team. Work well done guys. Thank you for all the memories.

Hotel Reviews
Riad Ksar Ighnda
Ait Benhaddou

One of the most beautiful Riads we stayed. The place is amazing. It is so beautiful. We would stay there any time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Les Jardins De La Koutoubia
Marrakech

Spectacular. The spa is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything
Desert Luxury Camp Erg Chebbi
Merzouga

The place is unbelievable. The only thing we stayed 2 nights and both nights we got the same food. However, i would stay there again. The people were great and the place is beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

The place is probably the nicest Riad in the city. However, it is small. People are super friendly and the place is beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

You would never know the size and how beautiful this place is from outside. This place is amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 22, 2023
Dear Ruben, Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Said and the entire team made your 10-day Morocco trip memorable. It's wonderful to know that your little princess had an amazing time in the desert, enjoying her camel ride and riding quads around the dunes :) It's great to know that the communication, accommodations, and activities were all to your satisfaction. We're also glad that Bachir, Hassan, and the Riads staff... Read more

Dear Ruben,

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Said and the entire team made your 10-day Morocco trip memorable. It's wonderful to know that your little princess had an amazing time in the desert, enjoying her camel ride and riding quads around the dunes :)

It's great to know that the communication, accommodations, and activities were all to your satisfaction. We're also glad that Bachir, Hassan, and the Riads staff contributed to your unforgettable experience.

Thank you for your recommendation, and we appreciate your kind words. We look forward to helping you create more memories in the future!

Kindest regards,
Abdel.
Original Travels

Excellent experience!
Morocco | Mar 12 - Mar 19, 2023

D
Divyanka P.
Kirkland, WA | Reviewed on Mar 21, 2023
I recently had the pleasure of traveling to Morocco with KimKim Travel. My friends and I were looking for a trip that would allow us to experience the best of Morocco's culture, history, and natural beauty, and KimKim Travel delivered on all fronts. Our trip was expertly planned and executed by our travel specialist, who worked with us to create a customized itinerary that perfectly suited our interests. We visited all of the major highlights of Morocco, including Casablanca, Rabat, Fes,... Read more

I recently had the pleasure of traveling to Morocco with KimKim Travel. My friends and I were looking for a trip that would allow us to experience the best of Morocco's culture, history, and natural beauty, and KimKim Travel delivered on all fronts.

Our trip was expertly planned and executed by our travel specialist, who worked with us to create a customized itinerary that perfectly suited our interests. We visited all of the major highlights of Morocco, including Casablanca, Rabat, Fes, Marrakech, and the Sahara Desert. We also had the opportunity to explore some lesser-known gems, such as the ancient city of Volubilis and the Blue City of Chefchaouen.

Throughout our trip, we were treated to the utmost in hospitality and care. Our driver Hassan was incredibly knowledgeable about Morocco and its history, and he went out of his way to make sure we had a comfortable and enjoyable journey. He also took us to some great places that we would never have found on our own.

I would highly recommend KimKim Travel to anyone looking for a trip to Morocco. They offer a wide range of tours and activities, and they will work with you to create a customized itinerary that perfectly meets your needs. I guarantee you will have an unforgettable experience with KimKim Travel.

In addition to the excellent service and planning, I would like to specifically thank our driver Hassan for his kindness and flexibility. He was always willing to answer our questions and go the extra mile to make sure we had a great time. He even drove us to the airport on our last day, which was a huge help.

Overall, I had an amazing experience with KimKim Travel and would highly recommend them to anyone looking for a trip to Morocco.

Hotel Reviews
Kasbah Titrit
Ait Ben Haddou
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 22, 2023

Dear Divyanka,

I would like to pass on your message and thank you on behalf of the KimKim and Original Travels teams for taking the time to write such a great review. It's wonderful to hear that you had an amazing experience in Morocco with an expertly planned itinerary, knowledgeable driver, and excellent hospitality. We are thrilled that we could help you experience the best of Morocco's culture, history, and natural beauty. We appreciate your kind words and recommendation, and we hope to have the opportunity to welcome you back to Morocco in the future.

Kindest regards,
Abdel

A Perfect Trip to Morocco -- thank you Kimkim!
Morocco | Feb 18 - Mar 1, 2023

Carol
Carol C.
Fair Oaks, CA | Reviewed on Mar 21, 2023

The trip was perfect. The Kimkim team went out of their way to accommodate our various needs. We had a driver the entire trip, and Kaseem was so personable, helpful and a joy to travel with. He was able to take care of our requests and also make changes when weather or other circumstances occurred. Our rooms and the van met all of our needs. Saeed from the company kept in touch with us throughout and provided assistance when needed.

I'd recommend using this company for a customized tour. They will go out of their way to make it what you want.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 22, 2023

Hi Carol,

It's great to hear that your trip was perfect and that our team provided excellent service. It sounds like having a dedicated driver like Kaseem was really helpful and made your travel experience enjoyable. It's also good to know that the accommodations and transportation met all of your needs.

Thank you for sharing your positive experience and recommending our company for customized tours.

Best Wishes,
Ali

Great trip
Morocco | Mar 8 - Mar 19, 2023

Hasif
Hasif H.
Canada | Reviewed on Mar 21, 2023

We went to Morocco with our family friends - total of 4 adults and 4 kids ranging between 7 and 1yo. Megan was excellent in answering our questions and preparing us for our travels.

Once we arrived we met our tour guide Yassine who was phenomenal and exceeded our expectations

Overall an excellent trip , I would highly recommend.

Local specialist: Megan Lower

Morocco
Morocco | Mar 11 - Mar 20, 2023

S
Sarah Y.
Dallas, TX | Reviewed on Mar 20, 2023
We had an absolutely amazing time on a one week tour of Morocco with our two children. Our trip planner and booking manager, Ali and Said of Original travels, did a fabulous job planning our trip and selecting activities and accommodations and went the extra mile to make sure everything was to our satisfaction. Our driver Ayoub was the best! He was warm and friendly and welcoming, had a wealth of knowledge about all the places we visited and went out of his way to help us with our children.... Read more

We had an absolutely amazing time on a one week tour of Morocco with our two children. Our trip planner and booking manager, Ali and Said of Original travels, did a fabulous job planning our trip and selecting activities and accommodations and went the extra mile to make sure everything was to our satisfaction. Our driver Ayoub was the best! He was warm and friendly and welcoming, had a wealth of knowledge about all the places we visited and went out of his way to help us with our children. We were touched by the warmth and hospitality of the Moroccan people.

Hotel Reviews
Les Jardins De La Koutoubia
Marrakech

Hotel was beautiful and in a great location and our room was very nice and perfect for traveling with two children. However, the lobby and common areas could use a refresh and were not consistent with what “five star” would be in the US

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Inara Desert Camp
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
One of our tents had a foul smell that wouldn’t go away even after the staff tried to address it.
Fes Marriott Hotel Jnan Palace
Fès

This is a five star hotel in the sense that its facilities and amenities are extensive. However rooms and lobby were a little tired and in need of refreshment. Wouldn’t classify as five star by western standards.

Authenticity & Character
Location
In new city but not in a lively or interesting part of town
Staff
Cleanliness & Comfort
Entire hotel was nice but needs renovating and refreshing
Sofitel Casablanca Tour Blanche
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 20, 2023
Dear Sarah, Thank you for sharing your wonderful experience with us! It's great to hear that you had an amazing time in Morocco with your family, and that Original Travels and your driver Ayoub made sure everything was perfect for you. It's always a pleasure to hear when travel planners go the extra mile to ensure their guest' satisfaction, and it sounds like me and Said did just that. It's also wonderful to hear that your driver Ayoub was so knowledgeable and helpful, and that he made your... Read more

Dear Sarah,

Thank you for sharing your wonderful experience with us! It's great to hear that you had an amazing time in Morocco with your family, and that Original Travels and your driver Ayoub made sure everything was perfect for you.

It's always a pleasure to hear when travel planners go the extra mile to ensure their guest' satisfaction, and it sounds like me and Said did just that. It's also wonderful to hear that your driver Ayoub was so knowledgeable and helpful, and that he made your trip even more enjoyable.

Morocco is a beautiful country with a rich history and culture, and the hospitality of the Moroccan people is truly remarkable. We're so glad to hear that you were touched by their warmth and hospitality, and we hope you have many more memorable travels in the future.

Thank you for choosing Original Travels for your trip to Morocco, and we hope to see you again soon, Inchalah.

Best regards,
Ali

My Favorite country to visit Morocco
Morocco | Nov 17 - Nov 29, 2022

W
Walid J.
Nicholasville, KY | Reviewed on Mar 18, 2023
Alhamdulilah, our trip to Morocco was excellent. Morocco is the most clean, safe, tourists friendly country I ever seen. In less than two weeks we saw the mountains, the sea the desert and most beautiful cities, except Casablanca, which did not have much attractions except the king Hassan big mosque. All people we saw and met are extremely friendly and that what made our travel pleasent, especially our driver Ayoub, very cool young men and quite tolerant to grumpy old travelers like us. Thank... Read more

Alhamdulilah, our trip to Morocco was excellent. Morocco is the most clean, safe, tourists friendly country I ever seen. In less than two weeks we saw the mountains, the sea the desert and most beautiful cities, except Casablanca, which did not have much attractions except the king Hassan big mosque. All people we saw and met are extremely friendly and that what made our travel pleasent, especially our driver Ayoub, very cool young men and quite tolerant to grumpy old travelers like us. Thank you Ayoub and I’ll request you to be our guide next trip.

Hotel Review
Jaal riad resort
Marrakech

Excellent Hotel to Stay At

Authenticity & Character
Every thing
Location
Nice close to the city Mall and the airport
Staff
Cleanliness & Comfort
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 18, 2023

Hi Walid,

It's great to hear that you had a wonderful trip to Morocco! It sounds like you had a diverse and exciting experience, getting to see different parts of the country and meeting friendly locals. It's always a plus when you have a great driver/guide like Ayoub, who can make the trip even more enjoyable and comfortable for you.

I'm glad to hear that he was able to accommodate your needs and preferences during your travels. Thank you for sharing your experience with me, and I hope you have many more amazing adventures in the future!

Best Regards,
Abdel

Great Experience Overall
Morocco | Mar 7 - Mar 16, 2023

J
Jenny S.
South Korea | Reviewed on Mar 18, 2023
Our local specialist, Abdellah, from Original Travels quickly responded to our questions and customized our trip according to our requests so that we could plan a great trip. He was professional and made us feel comfortable planning a trip to a country that we had never visited before. When we arrived in Morocco, we met our English speaking driver, Samir, who took care of us from the moment we met him at the airport until he dropped us off at the airport at the end of our trip. He was... Read more

Our local specialist, Abdellah, from Original Travels quickly responded to our questions and customized our trip according to our requests so that we could plan a great trip. He was professional and made us feel comfortable planning a trip to a country that we had never visited before.

When we arrived in Morocco, we met our English speaking driver, Samir, who took care of us from the moment we met him at the airport until he dropped us off at the airport at the end of our trip. He was trustworthy and dependable. He was willing to accommodate our requests and made us feel welcome during our entire stay. He was knowledgeable and acted not only as our driver, but also as our guide during our trip. He was able to tell us about Morocco’s history and the different regions and sites during the drive. It was a great experience overall.

Hotel Reviews
Elegancia Riad Boutique & SPA
Marrakech
Authenticity & Character
Location
Staff
The riad receptionist was professional and accommodating.
Cleanliness & Comfort
Riad Ksar Ighnda
Ait Benhaddou

The standard room was small and dim, since it did not have a window or a view. The riad itself such as the buildings, garden, and courtyard view of the mountains was very beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

It was almost like a luxury hotel room experience in a tent in the desert.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Ghita
Fes

We expected more from a four star hotel (according to Google). The riad patio/ground level common area was beautiful and the breakfast was fine, however, the cleanliness of the room (Bahia room) left much to be desired. The room smelled musty and dank like old wooden furniture that was not taken care of properly. There were stains on the bedsheet and the hair dryer was very dirty and sticky. The riad has great potential but was not taken care of properly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

It was beautiful with a great view of Chefchaouen. The room was clean and the breakfast was very good with a variety of local dishes you can choose from. We didn’t mind the 159 steps to get to the lobby because that is what gives this riad the beautiful view in the common area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oum Palace Hotel & SPA
Casablanca

We did not expect much from this hotel since it was just a place to spend our last night before catching our flight the next morning. It was more or less what we expected. This appeared to just be a hotel for big tourist groups. Friendly staff but the rooms were dirty. The sink and shower drains were partially clogged and drained very slowly. The towels had brown stains and there were mosquitos and ants in the room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Mystical Marrakesh: Unveiling the Allure of Morocco's Vibrant Jewel
Marrakesh
Transfer from Marrakech to Ait Benhaddou
Transfer from Marrakech to Ait Benhaddou
Morocco
Unique Journey from Ait Benhaddou to the Enchanting Merzouga Desert
Unique Journey from Ait Benhaddou to the Enchanting Merzouga Desert
Morocco
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Harmonies of the Dunes: An Experiential Desert Odyssey in Erg Chebbi
Merzouga

It would have been nice if the local guide told us what time this activity was scheduled to start. It says that it’s after breakfast but it ended up starting after 11am.

From Merzouga to Fes: An Imperial City Awaits
From Merzouga to Fes: An Imperial City Awaits
Morocco

We got to try the fresh camel milk and even saw a wild monkey!

Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes Unveiled: Unravel the Riches of Morocco's Ancient City
Fes

Our guide, Hassan, was great, and we really enjoyed the Moroccan salad and the pastilla at the restaurant he took us to.

 Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen
Vibrant Hues and Historic Treasures: A Journey of Colors from Fes to Chefchaouen
Morocco
Casablanca Odyssey: Explore Casablanca with your driver
Casablanca Odyssey: Explore Casablanca with your driver
Morocco

Our driver, Samir, showed us around and customized the activity according to our requests.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Mar 18, 2023

Hi Jenny,

It's great to hear that you had a positive experience planning and going on your trip to Morocco. It's also wonderful that you had a reliable and knowledgeable driver in Samir, who made your stay comfortable and enjoyable.

It's always nice to hear that you have had positive travel experiences and our team was able to provide you with a memorable trip to Morocco.

Best Regards,
Abdel

Nice trip
Morocco | Mar 5 - Mar 9, 2023

J
Jennifer P.
Santa Monica, CA | Reviewed on Mar 17, 2023
Ali helped us plan a great trip, and was responsive to all questions and requests. He was able to make changes when our flight was canceled and we had to readjust our itinerary. Our driver was not always aware of updates, but I do not know why.
We were happy with the driver, who was always on time and was willing to accommodate our requests.
The hotels didn’t always place us in the requested room types (2 rooms with 2 twin beds). In Fes we found we were not in the hotel listed in our...
Read more

Ali helped us plan a great trip, and was responsive to all questions and requests. He was able to make changes when our flight was canceled and we had to readjust our itinerary. Our driver was not always aware of updates, but I do not know why.
We were happy with the driver, who was always on time and was willing to accommodate our requests.
The hotels didn’t always place us in the requested room types (2 rooms with 2 twin beds). In Fes we found we were not in the hotel listed in our itinerary, and we were told they were “fully booked” and that the four of us had to share a suite. Still, it was a very good experience overall.

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 17, 2023
Dear Jennifer, Thank you for taking the time to share your feedback regarding your recent trip to Morocco. We apologize for any confusion or miscommunication that may have occurred between our team and your driver. We will be addressing this issue internally to ensure better coordination and communication in the future. We're sorry to hear about the hotel room discrepancies you experienced, particularly in Fes. Our goal is to provide seamless and comfortable accommodations for our guests,... Read more

Dear Jennifer,

Thank you for taking the time to share your feedback regarding your recent trip to Morocco.

We apologize for any confusion or miscommunication that may have occurred between our team and your driver. We will be addressing this issue internally to ensure better coordination and communication in the future.

We're sorry to hear about the hotel room discrepancies you experienced, particularly in Fes. Our goal is to provide seamless and comfortable accommodations for our guests, and we regret that we didn't meet your expectations in this instance. We will be following up with the hotels involved to understand the situation and prevent similar issues from happening in the future.

Despite these challenges, we're glad to know that your overall experience was positive, and that your driver was punctual and accommodating. Your feedback is invaluable to us, and we will use it to improve our services for future travelers.

Thank you once again for choosing our travel agency, and we hope to have the opportunity to serve you again in the future.

Warm regards,
Ali

Moroccan travels
Morocco | Mar 5 - Mar 11, 2023

D
Dina P.
Medford, MA | Reviewed on Mar 15, 2023
Our driver Yassine was excellent. He was there whenever we needed him or had any questions! Also, our guide in Fez was very knowledgeable and very informative. I highly recommend them both. Read more

Our driver Yassine was excellent. He was there whenever we needed him or had any questions! Also, our guide in Fez was very knowledgeable and very informative. I highly recommend them both.

Hotel Reviews
Dar Anika
Marrakech
Authenticity & Character
Location
Staff
The staff was exceptional
Cleanliness & Comfort
Le Casablanca Hotel
Casablanca
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sahrai
Fès

This was a very beautiful hotel with a great rooftop.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hammam Visit: Traditional Body Scrub
Hammam Visit: Traditional Body Scrub
Morocco

I absolutely loved the hammam.

Quality of Experience
Guides, Drivers and Staff
Yassine was excellent always available and accommodating
Transport
The car was perfect for all of our luggage and very roomy for the 4 of us.
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on Mar 15, 2023

Dear Dina! Thank you so much for the review! I'm glad to hear that your trip went so well and that you enjoyed everything about it. Please stay in touch and let us know if you ever want to visit us again :)

HARDLY ENGLISH AND NO OTHER LANGUAGE SPOKEN, DIFFICULT JUST A DRIVER AND NO GUIDE!
Morocco | Apr 4 - Apr 11, 2024

Veronica
Veronica C.
Mexico | Reviewed on Mar 15, 2023
The chofer was a kind and friendly man. He was a chofer and NOT a guide as you describe!.
He hardly spoke ENGLISH and came with another man that was doing his training ship, who did NOT spoke a WORD of English. All trips they were speaking in the Berber language and at all times Beber music. We were NEVER notified of this no speaking English and two men.
We NEVER got complete information of the day activities and options for lunch. We were just taken somewhere they decided. We DID called Said...
Read more

The chofer was a kind and friendly man. He was a chofer and NOT a guide as you describe!.
He hardly spoke ENGLISH and came with another man that was doing his training ship, who did NOT spoke a WORD of English. All trips they were speaking in the Berber language and at all times Beber music. We were NEVER notified of this no speaking English and two men.
We NEVER got complete information of the day activities and options for lunch. We were just taken somewhere they decided. We DID called Said and Abdel for HELP. The just called to the "driver" to ask him to give us detail information of the day activities. Which didnt make a difference.
YOU SHOULD SELECT ""BETTER"" THE CHOFER AND MAKE SURE THEY REALLY SPEAK AT LEAST ENGLISH AND IS REALLY A """GUIDE"".
The guide provided in Fes had experienced and spoke English. Before and after Fes we were left alone and hardly information of the places.

Hotel Reviews
Palais Amani
Fès
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Good dinner and friendly people, well organized

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beds
Kasbah Titrit
Ait Ben Haddou

Friendly people

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Too crowded

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Dar Maya
Essaouira

Not too clean, hardly English spoken

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Morocco

Chofer hardly spoke English and we were not informed of all details fro the trip. We were NOT given an option for lunch. And it there wasnt an option we were not informed of that and the expensive 120 p.p cost! nd payment only CASH.

Quality of Experience
Guides, Drivers and Staff
Transport
Aït Benhaddou to Boumalne Dades via Ouarzazate & Rose Valley
Aït Benhaddou to Boumalne Dades via Ouarzazate & Rose Valley
Morocco

NO INFORMATION GIVEN

Quality of Experience
Guides, Drivers and Staff
Transport
Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga
Nature's Masterpieces: Discovering Todra Gorges and Erfoud on the Road to Merzouga
Morocco

We were taken to the snake road without asking. And the stone road also without asking. Once we arrived the chofer asked if we wanted to walk by the high stones, we responded NO. And still we were stopped and had to walk.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
From Merzouga to Fes: An Imperial City Awaits
From Merzouga to Fes: An Imperial City Awaits
Morocco
Quality of Experience
Food
ASK where we want to eat!
Guides, Drivers and Staff
NEED to speak English!
Transport
Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes

Guide was good and did an effort to communicate in English.

Quality of Experience
Food
Give options
Guides, Drivers and Staff
Transport
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Coastal Beauty Awaits: Transfer from Marrakech to Enchanting Essaouira
Morocco

Hotel wasnt that clean, no guide. no information at all. We were just left on our own without any inofrmation.

Quality of Experience
Hotel wasnt too good and clean
Food
We selected our own restaurant
Guides, Drivers and Staff
Transport
Argan Oil Women's Cooperative
Argan Oil Women's Cooperative
Morocco

YOU SHOULD NOT PROMOTE THIS ANIMAL ABUSE!!!! GOATS WE WILL SHARE THIS CRUEL EXPERIENCE, PEOPLE PUTTING THEIR GOATS ON TREES FRO MONEY IN THE SUN FOR MANY HOURS!!!!!!!!!!!!

Quality of Experience
YOU SHOULD NOT PROMOTE THIS ANIMAL ABUSE!!!! GOATS
Guides, Drivers and Staff
Transport
NOT PROMOTE ANIMAL ABUSE!
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Essaouira Revealed: An Immersive Guided Experience of History and Heritage
Morocco

HOTEL WASNT TO GOOD AND CLEAN

Quality of Experience
Guides, Drivers and Staff
WE WERE LEFT WITHOUT ANY INFORMATION
Transport
Local specialist:
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 22, 2023
Hi Veronica, We appreciate your feedback regarding your recent trip with us and apologize that your experience did not meet your expectations. Please be assured that we take your feedback seriously and are taking steps to address the issues you raised. We would like to clarify that our driver is one of our most experienced chauffeurs, and has received positive feedback from many of our previous guests. However, we understand that the language barrier you encountered may have caused... Read more

Hi Veronica,

We appreciate your feedback regarding your recent trip with us and apologize that your experience did not meet your expectations. Please be assured that we take your feedback seriously and are taking steps to address the issues you raised.

We would like to clarify that our driver is one of our most experienced chauffeurs, and has received positive feedback from many of our previous guests. However, we understand that the language barrier you encountered may have caused frustration and inconvenience, and we regret any misunderstanding or lack of information you may have experienced as a result.

We acknowledge that clear communication and the provision of information are essential components of our service, and we will emphasize the importance of providing detailed information to our guests to ensure that they have a better understanding of the activities and options available to them during the trip.

We want to reiterate that our drivers are chauffeurs, not guides, and we apologize if this was not conveyed to you clearly before your trip. The person accompanying our driver was a trainee, and we regret any inconvenience caused by their limited English proficiency. We will ensure that all our drivers have the necessary language proficiency to communicate effectively with our guests.

We value your feedback and assure you that it will be considered as we continue to enhance our service and select our drivers. We hope that you will allow us another opportunity to demonstrate our commitment to providing exceptional service for you in the future.

Best Wishes,
Ali

Incredible country, rich history, amazing cul...
Morocco | Mar 5 - Mar 9, 2023

Bhanu
Bhanu P.
Santa Monica, CA | Reviewed on Mar 14, 2023
Incredible country, rich history, amazing culture, beautiful art, wonderful people!
Smooth road trip with our driver Elias in a Mercedes van organized by Ali of original travel.
Our driver was very responsible and patient with us four women and we always felt secure.
He was very professional and responsive.
Original travel was flexible and worked well with us and accommodated all our interest and requests.
We had small glitches a few times were the hotel rooms were not quite what we...
Read more

Incredible country, rich history, amazing culture, beautiful art, wonderful people!
Smooth road trip with our driver Elias in a Mercedes van organized by Ali of original travel.
Our driver was very responsible and patient with us four women and we always felt secure.
He was very professional and responsive.
Original travel was flexible and worked well with us and accommodated all our interest and requests.
We had small glitches a few times were the hotel rooms were not quite what we thought we booked but over all a very memorable and enjoyable trip.

Hotel Reviews
Kasbah Titrit
Ait Ben Haddou

Gem of a place!

Authenticity & Character
Location
Surrounded by almond groves and a small Berber village it was a Kasbah fit for a nobleman!
Staff
Cleanliness & Comfort
Hotel Odyssee Center
Casablanca
Riad Salam Fes
Fes

We were at yacout! Not at this hotel

Lina Ryad & Spa
Chefchaouen

We were not sent to this hotel We were at Dar Mounir instead and hence will be unable to review Lina

Activity Reviews
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Transfer from Marrakech to Ait Benhaddou via the Atlas Mountains
Morocco
Aït Benhaddou to Casablanca via Tizi n'Tichka Pass & Marrakech
Aït Benhaddou to Casablanca via Tizi n'Tichka Pass & Marrakech
Morocco
Wonders of Fes: Exploring the Medina in Half a Day
Wonders of Fes: Exploring the Medina in Half a Day
Fes

Not much sightseeing More just guided shopping!

Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Journey of Colours: Roman Ruins of Volubilis, Moulay Idriss & Meknes
Morocco

A trail that goes from Maulay Idris to volubilis was very enjoyable. We loved walking through this rich green area And loved touring the ruins of volubilis

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Mar 15, 2023
Hi Bhanu, Thank you for taking the time to share your five-star review with us! We are thrilled to hear that you had an incredible and memorable trip to our beautiful country, and that our team was able to provide you with a smooth and enjoyable road trip experience. We appreciate your feedback regarding the small glitches with the hotel rooms, and we will be sure to address this issue with our team to ensure that our future clients have the best possible experience. Regarding your guided... Read more

Hi Bhanu,

Thank you for taking the time to share your five-star review with us! We are thrilled to hear that you had an incredible and memorable trip to our beautiful country, and that our team was able to provide you with a smooth and enjoyable road trip experience.

We appreciate your feedback regarding the small glitches with the hotel rooms, and we will be sure to address this issue with our team to ensure that our future clients have the best possible experience.

Regarding your guided visit in Fes, we apologize for any inconvenience you may have experienced. We will make sure to check with our guide to ensure that this doesn't happen again in the future. At Original Travel, we are committed to providing our clients with the highest level of service and satisfaction, and we appreciate your valuable feedback to help us improve.

Thank you once again for choosing Kimkim, and we look forward to welcoming you back for your next adventure!

Best,
Ali.