Pestana Cidadela Cascais, Cascais

4.3 (13 reviews) · Luxury
Luxury design hotel in a historic seaside fortress, with contemporary rooms, two pools, museums, and art studios

Overview

Located within the walls of a 16th-century seaside fortress, Pestana Cidadela Cascais is a contemporary luxury hotel that showcases modern art in imaginative and innovative ways. Guests will find the center of Cascais and multiple beaches within a 5-minute walk, while Sintra and Lisbon are an easy 30-minute drive. Rooms and suites are bright and modern, with pops of color provided by the property's artists in residence. Beyond the usual luxury amenities like two pools, multiple restaurants, and an on-site spa, the property is home to its own vibrant "arts district," complete with ateliers, galleries, and workshops.

Kimkim's Take

Pros
  • You'll stay in a historic 16th-century seaside fortress, offering a unique blend of Portugal's history and contemporary luxury.
  • The hotel is located just a 5-minute walk from the center of Cascais, filled with galleries, historic spaces, and restaurants.
  • Art enthusiasts will appreciate the on-site "arts district" complete with resident artists' studios, installations, and two museums.
  • Rooms offer diverse views, from the marina to the historic fortress, with options for balconies and custom designs by local artists.
  • Other on-site amenities include a spa, indoor and outdoor pools, and three restaurants.
Cons
  • Some rooms have experienced issues with the air-conditioning in summer.
  • There's no on-site parking, though you'll find paid options within easy walking distance.

Authenticity

Pestana Cidadela Cascais offers an interesting blend of history and modernity from its location within the walls of a 16th-century fortress. Its architecture, courtesy of Gonçalo Byrne and David Sinclair, retains the structure's old stone walls and cobblestone courtyards, but the interiors are sleek and contemporary. It's one of the first hotels in Europe to feature a complete "arts district," including ateliers, galleries, and a writer-in-residence program, and you'll find plenty of local artists showcased throughout the property. 

Location

The hotel is ideally located for exploring Cascais, with the town center just a 5-minute stroll away. The surrounding streets are full of vibrant galleries and restaurants, and you can easily reach the port and several of the town's beaches within a 10-minute walk. Nature enthusiasts can reach Boca do Inferno's rock formations with a 15-minute walk or a short drive, while surfers can access Guincho Beach in 15 minutes by car. Lisbon and the fairy-tale castles of Sintra are a 30-minute drive away. There's no parking available on-site, but you'll find paid parking lots nearby.

Rooms & Bathrooms

The hotel's 120+ rooms are modern and bright, with light wood flooring, avant-garde architectural features, and sleek, marble-clad bathrooms with walk-in showers. Many are decorated with original works from resident artists, and some feature balconies with seating areas. Classic and Superior rooms face the courtyard or the fortress, while upgraded offerings on the higher floors provide picture-perfect views of the marina and the sea. You can also choose from several suites that add amenities like seating areas, sofabeds, and bathtubs.

Amenities

The hotel offers indoor and outdoor swimming pools, both with sweeping sea views. There's also an on-site spa with treatment rooms, a sauna, a steam room, and a small but state-of-the-art gym. Dining options include the all-day Maris Stella restaurant, where a complimentary buffet breakfast is served each morning with views of the marina. Taberna da Praça specializes in Portuguese wines and traditional dishes, and The Chapter offers light bites like salads and sandwiches among art-filled surroundings, complete with a swooping flock of "600 Swallows" by Portuguese artist Rafael Bordallo Pinheiro. 

Family-Friendliness

Pestana Cidadela Cascais welcomes families, offering free stays for children up to 12 when sharing with a parent. While the hotel doesn't specifically cater to children with dedicated facilities, the spacious rooms (particularly the Junior Suite) are well suited to larger groups, and you'll be within easy walking distance of plenty of beaches, parks, and restaurants.

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Hotel Information

Hotel stars icon 5-star Hotel
Hotel phone icon +351 917710240
Hotel address icon Av. Dom Carlos I
Travelers often mention

Summarized by AI based on kimkim traveler reviews

Historic Fortress Location

The hotel is located within the walls of an old fortress in Cascais. The unique historic exterior and the surrounding art galleries and restaurants make the area particularly attractive. The location allows easy walking access to many sights, shops, and restaurants. (9 mentions)

B
“The hotel is located within the walls of an old fortress.”  — Bruce D.
J
“Very unique hotel in the old fort in Cascais.”  — Jessica T.
P
“We were able to stay in the historic castle part of the hotel.”  — Paul Z.
Art and Sculptures

Guests appreciated the magnificent art installations and exterior sculptures throughout the hotel. The unique art adds a special charm to the overall experience. (5 mentions)

sherry
“Magnificent art work in large open lobby”  — sherry z.
Martha
“The grounds are appointed with incredible exterior sculptures and tranquil courtyard.”  — Martha R.
Patty
“with very interesting art installations throughout”  — Patty L.
Spacious and Comfortable Rooms

The rooms are described as large, comfortable, and well-appointed, with some rooms offering patios/lawns and overlooking the marina. (5 mentions)

C
“The room was a GREAT size and loved that it had a king size bed and bathroom with PLENTY of room for the both of us.”  — Cristina O.
Martha
“The room was lovely, extremely spacious and comfortable.”  — Martha R.
Patty
“Large comfortable rooms overlooking the marina”  — Patty L.
Friendly and Helpful Staff

Many reviews highlight the friendly and helpful staff available throughout the hotel, making the stay pleasant for guests. Special mention to the bellhop Antonio for his exceptional service. (4 mentions)

B
“There is also an airy bar on the premises with friendly staff.”  — Bruce D.
K
“Staff was very helpful and friendly.”  — Karen Y.
P
“The staff is plentiful and well trained.”  — Paul Z.

Traveler Reviews

13 total ratings, 12 with reviews
4.3
Feature ratings
Authenticity & Character
4.6
Location
4.8
Staff
4.3
Cleanliness & Comfort
4.2
B
Bruce D.
Sahuarita, AZ | Reviewed on Apr 28, 2024
The hotel is located within the walls of an old fortress. Within the wall it is surrounded by a restaurant and art galleries. The area is particularly attractive. The hotel itself is a modern design with carefully appointed rooms with patios/lawns outside your door. Breakfast is quite good with an abundance of choices for guests. There is also an airy bar on the premises with friendly staff. A very nice restaurant is just across the entry courtyard. The central location of the hotel... Read more

The hotel is located within the walls of an old fortress. Within the wall it is surrounded by a restaurant and art galleries. The area is particularly attractive. The hotel itself is a modern design with carefully appointed rooms with patios/lawns outside your door. Breakfast is quite good with an abundance of choices for guests. There is also an airy bar on the premises with friendly staff. A very nice restaurant is just across the entry courtyard. The central location of the hotel allows guests to walk to most of the sights, shops and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in April 2024
Nicole
Nicole R.
Long Branch, NJ | Reviewed on Oct 16, 2023
This was our last stop on our trip to Portugal. Great location, historic exterior but the service certainly wasn’t a 5 star experience. It was far from it. When we first checked into our room it was in the basement with a very musty/mold smell. We left to go to dinner and came back to multiple cockroaches in our room. We went to the reception with all of our luggage. We know they can’t control where bugs are, but they can control their reaction. They seems unsurprised, unapologetic and zero... Read more

This was our last stop on our trip to Portugal. Great location, historic exterior but the service certainly wasn’t a 5 star experience. It was far from it. When we first checked into our room it was in the basement with a very musty/mold smell. We left to go to dinner and came back to multiple cockroaches in our room. We went to the reception with all of our luggage. We know they can’t control where bugs are, but they can control their reaction. They seems unsurprised, unapologetic and zero care. They made a few calls, just changed our key, and told our room and as they handed us the new room number a quick “sorry” was said. The only person who seems to care the bellhop Antonio that took us to our new room. It was a very odd response from the front desk and an unprofessional experience. Certainly not how I wanted to end our trip and certainly should not have been charged for a room with bugs!

Authenticity & Character
The place had character but from the outside. The interior didn't give a welcoming hotel-like feel.
Location
Close to town
Staff
Their overall customer service was terrible when we told them Saturday evening that there were cockroaches in our room. They should have shown care and empathy. The only reason we were put in a better room was because of Marisa from Kim Kim. They didn't seem to care whatsoever.
Cleanliness & Comfort
They shouldn't put anyone in the basement floor until they figure out their roach issue.
Stayed in October 2023
K
Karen Y.
Basking Ridge, NJ | Reviewed on Aug 20, 2023
So cute and very Artsy! It was a great stop on our last night. Staff was very helpful and friendly. So many places to explore in the hotel and the art work was so great. Read more

So cute and very Artsy! It was a great stop on our last night. Staff was very helpful and friendly. So many places to explore in the hotel and the art work was so great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in August 2023
J
Jessica T.
Canada | Reviewed on May 19, 2023
Very unique hotel in the old fort in Cascais. Wish we could have stayed longer! Read more

Very unique hotel in the old fort in Cascais. Wish we could have stayed longer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in May 2023
C
Cristina O.
Phoenix, AZ | Reviewed on Apr 17, 2023
VERY cool hotel given that it's inside the old fort. The room was a GREAT size and loved that it had a king size bed and bathroom with PLENTY of room for the both of us. We did have an issue where we were unable to use the air conditioning, we talked with the hotel staff and they basically told us there was nothing they could do (if one room on the floor has the heat on, no one else can turn the air conditioning on....). The breakfast was the worst of the three hotels we stayed in, but the... Read more

VERY cool hotel given that it's inside the old fort. The room was a GREAT size and loved that it had a king size bed and bathroom with PLENTY of room for the both of us. We did have an issue where we were unable to use the air conditioning, we talked with the hotel staff and they basically told us there was nothing they could do (if one room on the floor has the heat on, no one else can turn the air conditioning on....). The breakfast was the worst of the three hotels we stayed in, but the views from the breakfast room were incredible. We did like that we had access to the spa/steam room! Location was excellent, easy walk around Cascais!

Authenticity & Character
Location
Staff
weren't helpful with our air conditioning issue
Cleanliness & Comfort
air conditioning did not work which made our stay much less comfortable
Stayed in April 2023
Jim
Jim S.
Canada | Reviewed on Apr 04, 2023
It is inside some very high walls. Quiet and comfortable. Breakfast is awesome. Read more

It is inside some very high walls. Quiet and comfortable. Breakfast is awesome.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in March 2023
P
Paul Z.
Yarmouth, MA | Reviewed on Mar 23, 2023
We were able to stay in the historic castle part of the hotel. This was a unique experience. The staff is plentiful and well trained. Food was good and the location is beautiful. Read more

We were able to stay in the historic castle part of the hotel. This was a unique experience. The staff is plentiful and well trained. Food was good and the location is beautiful.

Authenticity & Character
Nice use of the historic buildings.
Location
Staff
Cleanliness & Comfort
Stayed in March 2023
M
Michael T.
Columbia, SC | Reviewed on Mar 06, 2023
This is not a 5 star hotel. Look elsewhere Read more

This is not a 5 star hotel. Look elsewhere

Authenticity & Character
Cleaning
Location
Staff
Cleanliness & Comfort
Stayed in February 2023
sherry
sherry z.
Taunton, MA | Reviewed on Sep 29, 2022
Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town .
Hard not to like Cascais and where it is but the fortress sealed our fondness.
Read more

Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town .
Hard not to like Cascais and where it is but the fortress sealed our fondness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Stayed in September 2022
Martha
Martha R.
San Antonio, TX | Reviewed on Sep 29, 2022
This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!! Read more

This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!!

Authenticity & Character
Location
A lovely stroll along the waterfront to the city center of Cascais
Staff
Cleanliness & Comfort
Stayed in September 2022

Like what you see?

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Hotel Information

Hotel stars icon 5-star Hotel
Hotel phone icon +351 917710240
Hotel address icon Av. Dom Carlos I