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MATER Sustainable Travel

We are a dynamic team of experienced tourism professionals, with local knowledge and a strong focus on sustainability. We integrate, in a harmonious and balanced way, the cultural heritage, the economy and the Argentine and Latin American nature.

In 2013, we created Mater Sustentable, a wholesale travel company, out of a multidisciplinary group of experts’ passion to achieve sustainable tourism visibility, offer genuine travel experiences, support local communities, promote cultural exchange and protect the environment.

MATER Sustainable Travel is part of the following groups: Argentina Travel Agents, Brazil Travel Agents, Chile Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for MATER Sustainable Travel

Dream Trip Realized!
Argentina | Feb 28 - Mar 12, 2025

L
Lesa M.
Los Angeles, CA | Reviewed on Mar 14, 2025
This was a dream trip that we have wanted to take for decades, and working with your company made it so easy to plan and very rewarding to experience. Augustine was very helpful to work with and we appreciated that she replied quickly to each question or concern we had. It was so enriching to have local guides that were so knowledgeable and helpful. Having all our domestic flights arranged for and checked in for us was so luxurious! Having drivers arranged in advance that also texted us... Read more

This was a dream trip that we have wanted to take for decades, and working with your company made it so easy to plan and very rewarding to experience. Augustine was very helpful to work with and we appreciated that she replied quickly to each question or concern we had. It was so enriching to have local guides that were so knowledgeable and helpful. Having all our domestic flights arranged for and checked in for us was so luxurious! Having drivers arranged in advance that also texted us the night before was so reassuring and simple. We appreciated how knowledgeable, pleasant and friendly all the guides were.
One thing that we appreciated was that your group new the details of each area we visited and even avoided problems other travelers may have had. That was a real plus.

Hotel Reviews
Posada 21 Oranges
Puerto IguazĂş

We liked being out in the countryside instead of right in town. The pool was really nice and we ended up meeting and associating with other travelers there. We liked the rooms with the rock walls. The grounds were very nice and had pretty flowers. The staff was helpful to us when we needed to figure out taxis and providing us breakfast extra early because we had to leave early.

Koi Aiken
El Calafate

We liked that this hotel had a nice view of Lago Argentino. The staff was also very helpful when we needed to make arrangements to buy tickets to the national park.

Awwa Suites & Spa
Buenos Aires

The rooms were very nicely appointed. We used the pool each night to relax and unwind. The staff were so helpful. It was located near one of Eva Peron's homes and so that was nice to tour. It was located by nice parks and restaurants. Having breakfast delivered to our room each morning was luxurious.

Authenticity & Character
Nice rooms, comfortable beds, easy to pronounce and remember the name of the hotel. Nice street with trees.
Location
close to parks, restaurants and one of Eva Peron's homes
Staff
Exchanged money for us, helped with the computer, friendly, answered questions
Cleanliness & Comfort
Very clean, great location, comfortable beds.
HosterĂ­a Patagonia Jarke
Ushuaia

The bed was not king size and not comfortable. We were first shown a room with a terrible view, and when we asked, were moved to room with a wonderful view. The staff was nice. The location was great. We could walk to everything we wanted to do.

Location
We could walk to everything we wanted to do.
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Mar 14, 2025
Dear Lesa and Lindsay! Como están? Thank you so much for your kind words and for sharing your experience with us! It truly means the world to know that this long-awaited dream trip was everything you hoped for—and more. We’re delighted that the planning process was smooth and that you found value in our local expertise and seamless logistics. I'm thrilled to hear your feedback! We take great pride in ensuring each traveler feels supported and well-informed throughout their journey. We’re... Read more

Dear Lesa and Lindsay! Como están?

Thank you so much for your kind words and for sharing your experience with us! It truly means the world to know that this long-awaited dream trip was everything you hoped for—and more. We’re delighted that the planning process was smooth and that you found value in our local expertise and seamless logistics.

I'm thrilled to hear your feedback! We take great pride in ensuring each traveler feels supported and well-informed throughout their journey. We’re also happy to hear that the guides, drivers, and the pre-arranged details helped make your experience stress-free and enjoyable. That's the idea :)

Your hotel reviews are incredibly helpful, and we appreciate the time you took to share them. It’s wonderful to hear about the highlights, from the relaxing countryside setting of Posada 21 Oranges to the stunning views at Koi Aiken and the comfort of Awwa Suites & Spa. We also take note of your comments about Hostería Patagonia Jarke and will use your feedback to continue refining our recommendations.

Thank you for trusting us with this special trip. It was a pleasure to be part of your adventure, and we hope to welcome you on another unforgettable journey in the future!

Warm regards,

Hasta la proximal! :)

Agus

Wonderful experience for nine old friends discovering the beauty of Argentina.
Argentina | Mar 1 - Mar 8, 2025

John
John A.
Atlanta, GA | Reviewed on Mar 10, 2025
Our trip was a bit complicated due to having 9 men traveling together. KimKim was a tremendous help selecting housing, arranging transportation and selecting the appropriate activities. Everything was comfortable and reliable. Our adventures were memorable, challenging and educational lead by likable guides. We had a fun day at the ranch and glacier with Pablo. He is a professional guide in every way. Our kayaking leaders stressed safety, educated us on geology and provided an overall fun day... Read more

Our trip was a bit complicated due to having 9 men traveling together. KimKim was a tremendous help selecting housing, arranging transportation and selecting the appropriate activities. Everything was comfortable and reliable. Our adventures were memorable, challenging and educational lead by likable guides. We had a fun day at the ranch and glacier with Pablo. He is a professional guide in every way. Our kayaking leaders stressed safety, educated us on geology and provided an overall fun day on the river. We loved Nacho who picked us up, taught us about the natives of the area and fed us in the cave.
In El Chalten we enjoyed our breathtaking hikes and the charming town. We must mention Lucia and Martina at our hotel who went above and beyond making our experience ideal. They helped us translating, choosing restaurants, planning hikes and addressed any and every needs we requested. And they did it all with big smiles and charming personalities. They were perfect hostesses.
This group of old friends now have wonderful new memories of Argentina. Perfect trip

Activity Reviews
Nativo Experience: 4x4 tour to the footsteps of indigenous people
Nativo Experience: 4x4 tour to the footsteps of indigenous people
El Calafate

Consider yourself lucky if you have Nacho as your guide for this activity. His enthusiasm is contagious and his knowledge educational. It’s a lovely evening on the lake.

Quality of Experience
Guides, Drivers and Staff
Transport
Pioneros Experience: Estancia Visit & Perito Moreno Glacier
Pioneros Experience: Estancia Visit & Perito Moreno Glacier
El Calafate

Our group loved experiencing the Patagonia ranch and lunch was a unique opportunity. The boat ride to the edge of the glacier was absolutely breathtaking. Pablo is one of the best guides I’ve ever experienced. He is patient, wise, knowledgeable and witty.

Quality of Experience
Kit
Quality of Experience
Food
Food
Guides, Drivers and Staff
Hi
Guides, Drivers and Staff
Hi
Transport
Transport
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Mar 20, 2025

Hola John & friends,

Thank you so much for sharing your experience. We’re thrilled to hear that your group had such a memorable adventure in Argentina! It’s great to know that everything was comfortable, reliable, and enriching.

Travelling with a group of friends is always an adventure in itself, and we’re so happy we could help make it a smooth and unforgettable journey for you all. We hope to welcome you back to Argentina someday for even more incredible experiences!

All the best :)

The Best of Argentina
Argentina | Feb 2 - Feb 15, 2025

C
CAROL F.
Flagami, FL | Reviewed on Feb 16, 2025
From the moment I decided to plan a trip to Argentina, Agustina was by my side (via texts and email) Yes, we could even have spoken on the phone, but each step of the way, she was there to offer ideas, guide and facilitate everything we wanted in our adventure. This was a different way for us to plan and travel as we generally self-drive, cater, and explore independently. However, will all lodgings, transfers, shuttle, excursions planned for us, it was easier to relax and enjoy. Meeting... Read more

From the moment I decided to plan a trip to Argentina, Agustina was by my side (via texts and email) Yes, we could even have spoken on the phone, but each step of the way, she was there to offer ideas, guide and facilitate everything we wanted in our adventure. This was a different way for us to plan and travel as we generally self-drive, cater, and explore independently. However, will all lodgings, transfers, shuttle, excursions planned for us, it was easier to relax and enjoy. Meeting fellow travelers and seeing large groups with touring guides and sometimes hassled fatigued travelers, we were ecstatic that we weren't one of them. At each location, we were met with local companies for our shuttles and transfers and confirmation of tours. Very responsive companies under the umbrella of Agustina and Mater. We had a road book that was updated and confirmed each day.

Our trip included Buenos Aires, Ushuaia (end of the world), El Calafate (Patagonia), and Puerto Iguazu.

Hotel Reviews
Awwa Suites & Spa
Buenos Aires

In a peaceful and safe place in Buenos Aires. Accustomed to English speaking travelers to some extent. No restaurant, but morning delivery of breakfast to your room. While we didn't use, there was a pool, spa, sauna, availability of massage, robes and kitchen set.

Authenticity & Character
Location
Away from bussle of centro - walking distance to many cafes and restaurants, green parks closeby, and the Japanese Rose Garden.
Staff
Cleanliness & Comfort
Alto Andino Hotel
Ushuaia

Uphill from town center with magnificent views over the water. Easy walk to the pier for excursions.

Authenticity & Character
Breakfast was served on the 4th floor with spectacular views. Midday coffee and tea with cookies was available.
Location
Although hilly, broken sidewalks, you could reach restaurants and shops easily.
Staff
Welcoming! The hotel was connected to our tours and would inform us of our activities.
Cleanliness & Comfort
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz

Although a taxi ride away from town center, this was a spectacular location for view. The main lobby was like being in an elaborate lodge or private home. The restaurant upstairs was small and intimate. The breakfast service was also upstairs and was abundant. We stored our luggage on our last day and relaxed in the environment before our airport shuttle arrived. There was an outdoor spa that we didn't use, but again, a glass enclosure with a spectacular view.

Authenticity & Character
Location
Staff
So friendly, helpful, engaging.
Cleanliness & Comfort
La Reserva Virgin Lodge de Selva by DON
Puerto IguazĂş

We were truly in a rainforest, complete with birdlife, and amazing trees. We had a screened porch with table and chairs and hammock to complete the rainforest appeal. Other hotels were in town center and while close to restaurants and shops did not seem to offer the appeal of rainforest.

Authenticity & Character
Location
Staff
Welcoming after our 2 AM arrival. Johann assisted with cart to our room especially since we were on second level.
Cleanliness & Comfort
Activity Reviews
Walking tour: Palermo & Recoleta
Walking tour: Palermo & Recoleta
Buenos Aires

Wonderful to reconnect with Jessica who first met us at airport and then was our guide to Buenos Aires in our early days of our visit. We visited yet another area full of information. So comfortable to travel with her.

Quality of Experience
Guides, Drivers and Staff
Jessica was attentive to both our needs and questions. Flexible, caring, organized, friendly, knowledgeable.
Transport
Jessica was on time, organized our rides
Palermo Food Tour
Palermo Food Tour
Buenos Aires

We had to get ourselves to the meeting place (1st restaurant) Walked with a group of 10. We certainly got the flavor of many dishes and different outdoor cafes. We were expected at each location which was welcoming. The one serving steak and sausage was touch and the food dry. Perhaps change this stop.

Quality of Experience
Food
Variety of food choices at each locale. Ending with gelato and dessert was a treat.
Guides, Drivers and Staff
Transport
Navigation through the Beagle Channel 2.30 hs
Navigation through the Beagle Channel 2.30 hs
Ushuaia

There was confusion about the time of this tour and our expected arrival. You had to get yourself to the port to check in. We arrived too early, and had to wait too long for an average tour. It was informative to be on the channel that separates Argentina and Chile. Guide spoke in English and Spanish but w/o much enthusiasm,

Quality of Experience
Guides, Drivers and Staff
Transport
no hotel pick-up; unclear about arrival time and check in was crowded and haphazard
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires Walking tour, La Boca & City centre
Buenos Aires

Jessica was the guide that first met us at the airport as we checked into our hotel. We were with her for this walking tour and again when we returned to BA two weeks later. She was super accommodating with some help that we needed and handled everything about our first view of the city so easily - moving from walking, to Uber, to local bus.

Quality of Experience
Guides, Drivers and Staff
Transport
Boat trip along the Iguazu River
Boat trip along the Iguazu River
Puerto IguazĂş

Fun experience down a calm river with 18 people. We didn't have to paddle, just enjoy

Quality of Experience
Guides, Drivers and Staff
Pamela arranged tickets for park entrance, train ride, boat experience and met us each time to keep the tour moving w/o hesitation or interruption - seamless!
Transport
Tango & cena show at El Viejo Almacen
Tango & cena show at El Viejo Almacen
Buenos Aires

Having never attended a Tango show, we were warmly greeted and seated. The service was excellent and the show fantastic.

Quality of Experience
Food
Argentine steak! Malbec wine!
Guides, Drivers and Staff
Always felt like we had a guardian angel with us that kept track of times and our location
Transport
Estancia Harberton & walk with penguins
Estancia Harberton & walk with penguins
Ushuaia

Great experience with penguins for an hour on their island

Quality of Experience
Guides, Drivers and Staff
Our guide did his best to keep us together as we explored the island paths.
Transport
Well timed, but since you could only travel to island by boat for 20-30 people, you had to wait til they returned from their one hour penguin island tour. The tour could have been shorter with less folks booked.
Trekking & Canoeing in Tierra del Fuego National Park
Trekking & Canoeing in Tierra del Fuego National Park
Ushuaia
Quality of Experience
small group experience
Food
Lunch served in a heated geodeisic dome complete with starter, soup, lunch, dessert and WINE!
Guides, Drivers and Staff
Valentine created a team. We bonded and we enjoyed ourselves in the national park. Valentine was always aware of his group, attended to our needs and shared his knowledge of the forest.
Transport
From our first pick-up Valentine was friendly and engaging. Made you eager for a day together
Full day at Glaciares National Park: Perito Moreno
Full day at Glaciares National Park: Perito Moreno
El Calafate

From start to finish, we were guided, transferred and informed about the best way to explore the glacier walkways.

Quality of Experience
Well planned - ample time to explore views of this spectacular glacier
Guides, Drivers and Staff
Explained our schedule, showed us overall map of walkways along with helpful advice.
Transport
well connected from hotel pickup by coach to boat and back
Private tour to the Argentinian side of the falls
Private tour to the Argentinian side of the falls
Argentina

The most spectacular waterfalls we've ever experienced. We had a private guide that added to both our knowledge and fun experience.

Quality of Experience
Guides, Drivers and Staff
Pamela was amazing. So attentive. Easily kept track of time and us. Paced activities well
Transport
Family dinner in Calafate
Family dinner in Calafate
El Calafate

How special to be greeted by your host in his home. Gabriel prepared his specialties using his mother's recipes. Lively group that melded well.

Quality of Experience
Wonderful food in cozy surroundings
Food
everything from start to finish. Gabriel explained his food and ingredients and allowed the opportunity to share dishes.
Guides, Drivers and Staff
Picked up from our hotel and returned seamlessly after dinner.
Transport
Discovery Estancia Cristina
Discovery Estancia Cristina
El Calafate

From a ride by coach to a boat to a long boat ride to 4x4 transport to return, it was a full day of so many experiences. Luch at the restaurant was wonderful! Full service again complete with wine.

Quality of Experience
Ease of transfer from one activity to another
Guides, Drivers and Staff
We were divided into English and Spanish groups which made it easier for guides to explain w/o having to repeat twice.
Transport
Coach always there, boat always ready, activities at the Estancia ready and organized for us upon our arrival
Bird's Park
Bird's Park
Argentina

Such a calm experience (1 1/2 hours) after the crowds of the Falls. Interpretive signage in 3 languages. Extensive areas in protected aviaries so you could experience close hand all the birds.

Quality of Experience
Our guide got us our prepaid tickets and arranged for our taxi pickup to both cross the border and return us to hotel seamlessly.
Guides, Drivers and Staff
Bruno was soft spoken and spoke clearly to each traveler always keeping us informed of what we were going to do and how to keep us together
Transport
Half day tour to the IguazĂş Falls (Brazilian side)
Half day tour to the IguazĂş Falls (Brazilian side)
Argentina

Slightly confusing for us travelers as we picked up at hotels and then many stops to facilitate border crossing. Our apprehension was due to our inexperience. We were a large group that made visiting the Falls together hard to manage. Getting lost was a slight concern in the crowds. However, the trip to BOTH sides of the Falls is not to be missed.

Quality of Experience
Guides, Drivers and Staff
Bruno tried his best, but there could have been an easier way to keep us together at various meeting points. A lot of time was wasted at each check point as our group reconnected. Simply giving us a time and location meet would have sufficed.
Transport
While the group crossed the border, 4 of us remained in Brazil to visit Bird Park. Separate arrangements were made for our safe, prompt return with taxi to cross the border and return to our lodge.
Milonga night
Milonga night
Buenos Aires

While we skipped the Tango lesson, we enjoyed going to a local Milonga with our guide Martene. While a late night, it was a wonderful experience and enjoyed our last night in Buenos Aires.

Quality of Experience
Welcomed to Milonga by owner and seated at a reserved table where we could enjoy our drink without participating, but could appreciate the evening.
Guides, Drivers and Staff
Martene made us comfortable and explained so much about a Milonga answering all my questions. He joined in the dance on several occasions allowing us to take photos although generally frowned upon
Transport
Prompt pickup, arranged our travel by Uber both to the Milonga and home again to our hotel.
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Feb 17, 2025
Wow Carol Thank you so much for your detailed and thoughtful review! It was truly a pleasure assisting you in planning this adventure through Argentina. I’m delighted to hear that everything went smoothly and that you were able to fully enjoy each destination without the stress of logistics. Your kind words about the accommodations, excursions, and local guides mean a lot, as we always strive to create the best experience possible. It’s wonderful to know that the itinerary allowed you to... Read more

Wow Carol

Thank you so much for your detailed and thoughtful review! It was truly a pleasure assisting you in planning this adventure through Argentina. I’m delighted to hear that everything went smoothly and that you were able to fully enjoy each destination without the stress of logistics.

Your kind words about the accommodations, excursions, and local guides mean a lot, as we always strive to create the best experience possible. It’s wonderful to know that the itinerary allowed you to relax, explore, and connect with the places you visited in a meaningful way.

I appreciate your honest feedback about each experience, and I will definitely take your suggestions into account to continue improving our services. I hope you’ll carry beautiful memories from this trip, and if you ever decide to explore Argentina (or beyond!) again, I’d love to help you plan another unforgettable journey.

Wishing you all the best, and safe travels in the future!

Warm regards,
Agus

North-western Argentina 2025
Argentina | Jan 11 - Jan 20, 2025

A
Andréa T.
Canada | Reviewed on Jan 25, 2025
Emilia and then Augustina responded to our queries rapidly and accurately. Diego our guide: ponctual, professionnal, knowledgeable and has great music in the car!!! Had great tips to improve our sighseeing experiences as well as shopping adventures. I had a bit of a medical problem: without me asking him, he accompanied me to the pharmacy and facilitated the purchase of what I needed. Favorite moment: everyday. Everything stood out. The mountains, the scenery, the food and wine. In... Read more

Emilia and then Augustina responded to our queries rapidly and accurately. Diego our guide: ponctual, professionnal, knowledgeable and has great music in the car!!! Had great tips to improve our sighseeing experiences as well as shopping adventures. I had a bit of a medical problem: without me asking him, he accompanied me to the pharmacy and facilitated the purchase of what I needed. Favorite moment: everyday. Everything stood out. The mountains, the scenery, the food and wine. In my everyday life, I avoid having discussions by text messages or emails. The KimKim way of doing business is exclusively in this manner. A zoom call to start the planification process would be very efficient and facilitating. Email exchanges afterwards would then be ok.

Hotel Reviews
Pristine Camp Salinas Grandes
Jujuy

Out of this world experience, a must, even for one night. 5-star accommodations with amazing food and wine. Personnel were more than helpful and available for everything. Would recommend without hesitation.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Las MarĂ­as Hotel Boutique
Tilcara

Amazing views for the room, staff were more than helpful, providing advice and hints for matters we did not even think about. They arranged for restaurant reservations and transportation efficiently. Definitely a plus to stay there. Hotel and rooms are beautiful as well as the gardens.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Marqués De Tojo Hotel
Purmamarca

Rooms were quite large and very clean. Overall, very quiet and not far from the center of this small town. Decor might need to be refreshed a little bit with a coat of paint. This being said, would stay there again, no worries. The air conditioning unit started spilling water in the room during the night. Staff were located quickly, everything cleaned up rapidly. They offered another room: we declined since we were leaving in the morning. Standard breakfast with eggs made up on request.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Infinito Hotel
Buenos Aires

Room on the small side for two people, two beds and luggage. However very clean and quiet. What made this hotel great was the staff: whether to tell us how to use subway, where to get off, etc. which restaurants in the area etc. they made a point of giving us all the info we needed. Standard breakfast with egg dishes on request. Good location.

Authenticity & Character
Standard hotel with all standard services offered
Location
Staff
They made our stay more enjoyable. Gave us tons of useful information so we would have to go through Google searches.
Cleanliness & Comfort
Rooms a bit small.
Villa Vicuña Hotel Boutique
Salta

High-end french-style hotel. Lovely with excellent breakfast. Staff were exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Quebrada de Humahuaca, visit of the Hornocal
Quebrada de Humahuaca, visit of the Hornocal
Argentina
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jan 27, 2025
Dear Andréa and Terri Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Emilia and I could assist you promptly and that Diego made your trip so memorable. His professionalism, knowledge, and care truly embody the service we aim to provide. We’re also glad he could help during your pharmacy visit – going above and beyond for our travelers is a priority for our team. It’s wonderful to know that you enjoyed every moment, from the... Read more

Dear Andréa and Terri

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Emilia and I could assist you promptly and that Diego made your trip so memorable. His professionalism, knowledge, and care truly embody the service we aim to provide. We’re also glad he could help during your pharmacy visit – going above and beyond for our travelers is a priority for our team.

It’s wonderful to know that you enjoyed every moment, from the breathtaking scenery to the food and wine. Your words inspire us to keep crafting unforgettable travel experiences.

We also greatly appreciate your feedback about the planning process. A Zoom call to kickstart the journey is an excellent suggestion, and we will consider this as we work to improve our services and make the experience even smoother for our travelers.

Thank you again for choosing us to be part of your adventure, and we hope to welcome you back for more incredible memories!

Warm regards,
Agustina

Argentina is a great place to visit. Under M...
Argentina | Dec 25 - Jan 8, 2025

D
David H.
Ashburn, VA | Reviewed on Jan 15, 2025

Argentina is a great place to visit. Under Milei, it is on its way to again being rich and a world leader. Buenos Aires has a really cool combination of post-socialist grunge (graffiti, old buildings) and brand new cafes and restaurants. In general, all of our connections were on-time. We generally avoided large buses and groups, which we preferred for our family group of four. Each of our destinations (El Calafate, Bariloche, Iguazu, BA) were world class. We were happy with the Boutique hotels chosen in terms of location and facilities and breakfast.

Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Jan 17, 2025

Hi David!
Como estás?
Thank you so much for taking the time to write your review!
I'm extremely happy you enjoyed Argentina, and all the destinations and experiences!
Thank you again for your trust in Kim Kim and our local agency! It was a true pleasure for me to organize this trip for your family with you!
I wish the best and until next time :)

Wonderful experience in lovely Argentina!
Argentina | Dec 28 - Jan 6, 2025

Christine
Christine J.
San Jose, CA | Reviewed on Jan 07, 2025
We had an amazing time in Argentina with the itinerary Juan and the team at KimKim planned! This was our first visit to Argentina so it was great to have a local customize our trip. We started in Buenos Aires and was welcomed by our wonderful driver Alberto. Alberto ended up doing all of our airport pick up and drop offs from Buenos Aires which was awesome because he’s great and it was good to have a familiar face with us each time. He also gave us some suggestions on neighborhoods and sights... Read more

We had an amazing time in Argentina with the itinerary Juan and the team at KimKim planned! This was our first visit to Argentina so it was great to have a local customize our trip. We started in Buenos Aires and was welcomed by our wonderful driver Alberto. Alberto ended up doing all of our airport pick up and drop offs from Buenos Aires which was awesome because he’s great and it was good to have a familiar face with us each time. He also gave us some suggestions on neighborhoods and sights to visit during our drive.

Jessica was our first BA local guide and she was wonderful! We went around to different parts of the city and learned a lot about the culture, history and city life in BA. San Telmo was one of our favorite neighborhoods with the food and craft markets. We also saw a Tango show at El Querandi which was intriguing and educational.

Our next stop was Puerto Iguazu where we went to Iguazu Falls on both the Brazil and Argentina side. Both are amazing in different ways and a must see! Our guide on the Brazil was Manuel and our guide on the Argentina side was Ramon. Both were awesome in making sure we navigated the parks and customs flawlessly. Highly suggest the Gran Aventura boat ride on the Argentina side if you don’t have any health restrictions - we’re very glad we decided to add this excursion. The town of Puerto Iguazu was also very cool to experience. On one hand, there’s a touristy downtown with great bars and restaurants (recommend the Argentine Experience food and wine tasting) and on the other, you have Guarani villages that you can visit (highly recommend horseback riding with Beto and Alberto at Cabalgata ecológica del indio solitario).

We also visited Salta and Purmamarca. Salta was a bigger city with bars, restaurants and shops. One day here was enough to walk around, go on the cable car to Cerro de San Bernardo and see the sites. The next day, we were picked up by our guide Federico who was super fun and knowledgeable. He took us to San Antonio de Los Cobres (small mining town) and Salinas Grandes (salt flats). We drove along the scenic route 40 and saw a lot of locals from the mountains and farms. We saw all the Llamas, Vicuñas and Donkeys :)

To our pleasant surprise, Federico was back the next day as our guide! We saw the 7 color mountains and 14 color mountains. Federico shared a lot about the people and culture from the area and it was such a great experience to learn from him.

Our last day back at Buenos Aires was perhaps one of the best. We visited the Boedo neighborhood with Graciela and Pierre, our local guide/dinner host. It was so rewarding to meet them, their sons and their pets! They showed us how to make empanadas and we had a wonderful home cooked meal with them.

As for hotels, most were good. Our favorite hotel was Mine Boutique Hotel in Buenos Aires. This was closest to what we would expect of a 4 star boutique hotel. Awwa in BA was spacious but didn’t have much ambiance. La Reserva in Puerto Iguazu was a nice resort with a nice room and was literally in the jungle. My only reservation here is that the bathroom was not too new - it didn’t match the rest of the resort. Villa Vicuña in Salta had a very nice bathroom with an older colonial boutique room. Purmamarca had amazing views from the hotel room and a wonderful balcony. The bathroom again was not as good and there was no A/C if that’s a concern. Overall, we selected boutique hotels as our lodging option and believe that that’s what was arranged for us.

One of my favorite things to do when traveling is to get to know locals and see the culture from as much of a non tourist perspective as possible. KimKim did a wonderful job with this - especially with the Graciela and Pierre.

I would definitely recommend KimKim if it is your first time to a city or country. They gave great suggestions and the logistics were seamless. Drivers were always on time, excursions were confirmed and local flights were at times that helped maximize our day. Thank you Juan and Joaquin!

Hotel Reviews
La Reserva Virgin Lodge de Selva by DON
Puerto IguazĂş

Awesome resort for the price. Breakfast was great. Loved that this was in the jungle!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathrooms would use some upgrades
Villa Vicuña Hotel Boutique
Salta

Very charming boutique hotel!

Authenticity & Character
Very charming colonial style boutique hotel
Location
Super close walk to the town center
Staff
Super nice staff!
Cleanliness & Comfort
Comfortable room and bathroom. The decor was a bit old which had some smells and yellowing.
Awwa Suites & Spa
Buenos Aires

Comfortable rooms with lots of space. Lacked ambiance which out be easily spruced up with some artwork and color in the rooms.

Authenticity & Character
Not much character to the hotel which could easily be improved.
Location
Easy walk to 9 de Julio, rose garden and ecoparuqe
Staff
Cleanliness & Comfort
Del Amauta Hosteria
Purmamarca

Super amazing views of the mountain from the room! Good sized room. Bathroom could use some upgrades. There’s no A/C and the bathroom fan was broken.

Authenticity & Character
Amazing charm and local character
Location
Super close to town center
Staff
Very few staff but ok because it’s a small hotel
Cleanliness & Comfort
The bathroom was very minimal in amenities. Only shampoo and conditioner. No hair dryer
Mine Hotel Boutique
Buenos Aires

Amazing location, super comfortable and clean!

Authenticity & Character
Location
Close to bars, restaurants and shopping
Staff
Very nice and helpful staff - most professional
Cleanliness & Comfort
Very clean and comfortable room and bathroom. Rooms are a bit smaller than our other hotels but definitely the cleanest and most homey/comfortable
Local specialist: Juan Ignacio Pissareff
Juan Ignacio
Juan Ignacio Pissareff
Local specialist in Buenos Aires | Replied on Jan 07, 2025

Hola Christine & Raymond,
Thank you so much for taking this time and this lovely review. I can talk for all here at Mater that we really enjoy preparing your trip for you and selecting all the services and accommodations. Also, we enjoy reading that you make great connections with locals specially with Graciela & Pierre in their home.
We look forward to welcoming you back for more unforgettable experiences in the future!

KimKim Argentina
Argentina | Nov 5 - Nov 14, 2024

neil
neil p.
United Kingdom | Reviewed on Nov 18, 2024
Agustina and Joaquin kept me up to date daily with pick up times for our various trips and organised our boarding passes for internal flights to Mendoza from BA and return. Very organised and super helpful. Definitely recommend KimKim and the Argentina team. Read more

Agustina and Joaquin kept me up to date daily with pick up times for our various trips and organised our boarding passes for internal flights to Mendoza from BA and return. Very organised and super helpful. Definitely recommend KimKim and the Argentina team.

Activity Reviews
Day Trip to the Pampas & Estancia Lunch
Day Trip to the Pampas & Estancia Lunch
Buenos Aires

Not too far from the city and beautiful ranch with amazing food and friendly tour guide.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Aconcagua Experience
Aconcagua Experience
Mendoza

Great day out in the Andes. Great photo opportunities, amazing views.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Nov 18, 2024
Dear Neil Thank you so much for your kind words and detailed feedback about your trip to Argentina! We’re thrilled to hear that your experience was smooth and enjoyable, and that our team could make your journey stress-free by keeping you informed and handling your travel details. Your recognition means a lot to us! It’s fantastic to hear that you enjoyed the Day Trip to the Pampas in San Antonio de Areco! Similarly, we’re glad your Aconcagua Experience provided you with stunning views... Read more

Dear Neil

Thank you so much for your kind words and detailed feedback about your trip to Argentina! We’re thrilled to hear that your experience was smooth and enjoyable, and that our team could make your journey stress-free by keeping you informed and handling your travel details. Your recognition means a lot to us!

It’s fantastic to hear that you enjoyed the Day Trip to the Pampas in San Antonio de Areco! Similarly, we’re glad your Aconcagua Experience provided you with stunning views and memorable photo opportunities in the Andes.

Thank you for recommending KimKim and our team—it’s the highest compliment we could receive!

Saludos!

Agustina

Fabulous trip!
Argentina | May 28 - Jun 4, 2024

Sandra
Sandra T.
Newark, NJ | Reviewed on Jun 05, 2024
We had a wonderful experience with our tour and Emilia was wonderful helping and suggesting ideas on the way. Argentina is a beautiful country, lots to see and experience.
Emilia made arrangements to meet us, which was very kind.
Read more

We had a wonderful experience with our tour and Emilia was wonderful helping and suggesting ideas on the way. Argentina is a beautiful country, lots to see and experience.
Emilia made arrangements to meet us, which was very kind.

Hotel Reviews
Mine Hotel Boutique
Buenos Aires

Our hotel was the Ben’s hotel not Mine Hotel Boutique and we loved it. Such a European flare. Location was perfect. All staff were friendly and helpful.

Authenticity & Character
European flare
Location
With walking distance to shopping and wonderful restaurants
Staff
So friendly and helpful with information, organizing taxis, suggestions for restaurants.
Cleanliness & Comfort
It was clean and comfortable
Casa Lila Bed & Breakfast
Mendoza

Another lovely place to stay. Very comfortable and unique, European flare. Loved all the special decorating touches. Close to shopping and lovely restaurants. Staff and owner very friendly, and the dog Violet, very helpful with suggestions, making tea, and having conversations.

Authenticity & Character
So comfortable and relaxing
Location
Near stores and redtaurants
Staff
Lovely friendly staff. Made delicious breakfasts and helped find specific places
Cleanliness & Comfort
Very clean and comfortable
Local specialist: Emilia Do Campo
Emilia
Emilia Do Campo
Local specialist in Buenos Aires | Replied on Jun 11, 2024

Hi Sandra and John!
Thank you very much for this beautiful message 🧡
It is a pleasure for me to receive passengers like you, so predisposed, grateful and with so much joy and desire to enjoy.

As I told you personally, I always wait for you to discover another region of our beautiful country!

Mixed bag: highly rec Mine Hotel in BA, excursions in El Calafate
Argentina | Mar 19 - Mar 27, 2024

David
David D.
Minnetonka, MN | Reviewed on Apr 03, 2024
We loved our trip to Buenos Aires and Patagonia, specifically El Calafate. We highly recommend both. That said, the actual execution was a mix of good and not. We were pleased with the overall planning process and the overall itinerary suggestions by Agustina and her responsiveness to questions about the trip.. However, the actual execution fell short in a few ways: Our transfer to the local airport to fly to El Calafate was a no-show, and we didn’t get immediate response from our original... Read more

We loved our trip to Buenos Aires and Patagonia, specifically El Calafate. We highly recommend both. That said, the actual execution was a mix of good and not. We were pleased with the overall planning process and the overall itinerary suggestions by Agustina and her responsiveness to questions about the trip.. However, the actual execution fell short in a few ways:

Our transfer to the local airport to fly to El Calafate was a no-show, and we didn’t get immediate response from our original local contact, who turned out to be on holiday a lot of the time we were in BA. It was very stressful, and we never got an apology or really any sympathy, just a quick refund of the cost we paid to get a taxi ourselves at 4:30 a.m. with the help of the hotel.

Speaking of the hotel, we loved the Mine Boutique Hotel in BA and would highly recommend it, but only ended up there after we asked for multiple more options from those originally suggested.

(Also the country guide materials shared with us stressed the strictness of luggage weight limits, and so we took the time to repack for El Calafate. However from what we could see, there was no apparent attention paid to many of our fellow passengers very large suitcases.)

We also requested additional options for hotels in El Calafate from the one originally suggested, and eventually without notification, when we went to review the final itinerary, the hotel to which we had agreed was not the one listed in the itinerary. Only after asking did we get a reply that the original one was no longer available, and so Agustina had booked an alternative. That one didn’t appeal to us, and set off another round of hurriedly reviewing options. We ended up at Terrazas del Calafate, which was tolerable but not great.

We had two walking tours in BA. While we were happy with them and the plan, the first one was rained out and rescheduled for the last day of our trip. That guide, Sandra, did a great job but we were surprised that she showed up without any apparent knowledge of the places that we were expecting to see that day. We then lost some time dealing with public buses over to La Boca that could have been easily saved with a taxi. No blame for Sandra, I don’t think, but someone didn’t get the message about the tour plan for the day.

On the positive side, the excursions in El Calafate were amazing: boat to Estancia Cristina, Perito Moreno glacier via both walking platforms and boat, and a day at Nibebo Aike sheep ranch including 3 hours on horseback. A note about Nibepo Aike—it is a long, bumpy ride to get there. However for us it was definitely worth it, but I wasn’t mentally expecting the gravel road trek.

As mentioned before, we highly recommend the Mine Hotel, but also generally that part of the Palermo neighborhood is a great great place to be, particularly for restaurants and shopping, as well as a base to go to other parts of the city and proximity to the National airport too.

Hotel Reviews
Mine Hotel Boutique
Buenos Aires
Authenticity & Character
Location
So close to many restaurants and shopping in the neighborhood, plus close to the National airport and decently located to get to the other major neighborhoods and sites
Staff
Cleanliness & Comfort
Terrazas del Calafate
El Calafate

Somewhat dated. Walkable but a long way to main drag, though taxis are easy. Nice view of lake but not really to the mountains. Mix of great and surly staff. Pretty much lives up to its website—calibrate your expectations. I wouldn’t recommend seeking it out, but if you’re short other options, it serves its purpose.

Activity Reviews
Trekking at Estancia Cristina
Trekking at Estancia Cristina
El Calafate
Perito Moreno Glacier & Safari Azul
Perito Moreno Glacier & Safari Azul
Argentina
Quality of Experience
Estancia Nibepo Aike
Estancia Nibepo Aike
El Calafate
Quality of Experience
Food
Lives up to expectations for the roast lamb experience
Guides, Drivers and Staff
Local specialist: Agustina Gross
Agustina
Agustina Gross
Local specialist in Buenos Aires | Replied on Apr 10, 2024
Hello Dayhoff family, how are you? Thank you for taking the time to leave your testimony, it is of enormous value to us. I am sorry you did not fully enjoy your trip, knowing that all the services were provided as planned, except for the transfer you mentioned as I told you at the time, the local operator had a problem and the driver could not arrive on time. Nicolas had his days off, and his automatic message with Emilia's number, who covered those days. She was on call at the time.
We...
Read more

Hello Dayhoff family, how are you?

Thank you for taking the time to leave your testimony, it is of enormous value to us.

I am sorry you did not fully enjoy your trip, knowing that all the services were provided as planned, except for the transfer you mentioned as I told you at the time, the local operator had a problem and the driver could not arrive on time. Nicolas had his days off, and his automatic message with Emilia's number, who covered those days. She was on call at the time.
We sincerely apologize for the stress caused.

Aerolineas Argentinas has strict weight conditions for your luggage. As you can see on their website, the weight allowance for bags on domestic flights is shared in the important information.

Thank you for the comment about the hotel in Buenos Aires and El Calafate. Due to availability issues, sometimes we have to change. And since you did not want the proposed hotel, we proceeded to change quickly for another option. We are always open to change in these cases and we do our best to book in the hotels we have planned, but there may be no availability. We are sorry If we were not clear about this at the moment.

Thank you for taking the time to leave this comment. It helps us to improve our services and we are glad to know that you enjoyed your activities here as well.

We wish you the best and amazing trips ahead :)

Agustina

Once in a lifetime trip
Argentina | Mar 17 - Mar 25, 2023

Kimberly
Kimberly K.
Mableton, GA | Reviewed on Mar 05, 2024
This was an incredible trip! The KimKim team helped us organize a logistically complicated trip and it went flawlessly. The local cooking class in Buenos Aires was excellent and the time in each city was perfect for what we wanted to see. Read more

This was an incredible trip!

The KimKim team helped us organize a logistically complicated trip and it went flawlessly. The local cooking class in Buenos Aires was excellent and the time in each city was perfect for what we wanted to see.

Hotel Review
Rochester Calafate
El Calafate

I loved this hotel. The location was close to the main town (walking distance or accessible by shuttle). I loved watching the birds in the lawn in the morning and looking out my window at the beautiful view.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Experiencia Boedo, an evening with a porteñian family
Experiencia Boedo, an evening with a porteñian family
Buenos Aires

this was one of our favorite parts of the trip. We learned so much and were really able to appreciate the culture of Buenos Aires

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tango & cena show at El Viejo Almacen
Tango & cena show at El Viejo Almacen
Buenos Aires

This show is very long and ends late at night (there is then a bus ride back to the hotel that takes a while). You do learn a lot about the development of the tango

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trekking on Perito Moreno glacier
Trekking on Perito Moreno glacier
El Calafate

One of the highlights of the trip. The guides were amazing

Quality of Experience
Guides, Drivers and Staff
Transport
Bike tour: Palermo & Recoleta
Bike tour: Palermo & Recoleta
Buenos Aires

it normally would have scared me to bike in a big city, but Buenos Aires has good bike lanes and the guide is good. This is a rigorous day we biked just under 12 miles and were out for about 4 hours.

Quality of Experience
Guides, Drivers and Staff
Transport
Gran Aventura Navigation tour
Gran Aventura Navigation tour
Puerto IguazĂş

this trip helped you really understand the power of the waterfalls and see them from a different perspective. I also really liked the trip in the 4-wheeler type vehicle through the jungle to get to the boat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hervé Landetcheverry