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Responsible Travel S.A.

We are specialized in Chile and Argentina but we also offer multi-country adventures including Peru, Bolivia Ecuador, and Colombia. From the southeast point on earth to the Caribbean. Visit Galapagos in Ecuador, Machu Picchu in Peru and Torres del Paine in the Patagonia all in the same trip. We know safety is one the of the most important things when traveling that's why we invite you to travel on a Responsible Way.

Responsible Travel S.A. is part of the following groups: Chile Travel Agents, Patagonia Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Responsible Travel S.A.

Chile fun times!
Chile | Oct 17 - Oct 22, 2024

Anna
Anna E.
United Kingdom | Reviewed on Oct 29, 2024

I had a fantastic time in Chile and was given huge amounts of reassurance from having local people who I could access via Whatsapp throughout my trip. As a woman travelling on my own in South America I felt safe and organised. There were a couple of hiccups but these were resolved quickly by the team who were prompt in their responses and professional. I generally organise my own trips but I didn't have time on this occasion and I was pleasantly surprised by what I could fit in by handing the responsibility over to someone else!

Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Oct 29, 2024

Dear Anna,
Thank you so much for your review and valuable feedback. We're happy to know that the overall experience was to your liking and that shows in those beautiful photos you uploaded and the smile we see on your face :) Those comments always help us improve our performance and make sure our beloved travelers are provided with quality services that meet, if not exceed their expectations.
Again, I thank you on behalf of myself, Cami, our Chile team, and our Kimkim team.
I hope that we can plan you more beautiful adventure in the near future.
Yours,
Tamer

I have nothing but FANTSTIC things to say abo...
Chile | Aug 12 - Sep 9, 2024

Susan
Susan M.
Seattle, WA | Reviewed on Oct 28, 2024
I have nothing but FANTSTIC things to say about KimKim, Responsible Travel, and the entire team that helped us plan and bring to life an amazing trip to Chile. The KimKim platform is excellent for communicating and planning travel; Both Tamir and Cami were super responsive during the planning process, filled with suggestions and advice about what to see and do during our time in Chile. Once we arrived in Santiago, we were met by our extraordinary guide, Angel, our on-the-ground local expert... Read more

I have nothing but FANTSTIC things to say about KimKim, Responsible Travel, and the entire team that helped us plan and bring to life an amazing trip to Chile. The KimKim platform is excellent for communicating and planning travel; Both Tamir and Cami were super responsive during the planning process, filled with suggestions and advice about what to see and do during our time in Chile. Once we arrived in Santiago, we were met by our extraordinary guide, Angel, our on-the-ground local expert resource and friend. Angel was incredibly welcoming, knowledgable, flexible and creative in his approach to sharing his country and culture with us. He was very responsive to our needs, and totally game for unusual requests (like a mid-winter swim in the ocean!). We had four weeks of travel in Chile, and things went very, very smoothly; KimKim dealt with all the bookings (lodging, transport, tours), and Angel and the KimKim team were always there for us to answer questions or provide us with additional information. Santiago was the base out of which we traveled, so we were able to connect with Angel throughout our time in Chile. Angel is, quite simply, a fantastic guide, and he’s now a good friend. We look forward to returning to Chile and reconnecting with him!

Many thanks to the KimKim team for all their help in making our Chile adventure so epic!

Hotel Reviews
Hotel Diego de Velazquez
Santiago

Super friendly and helpful staff. Great location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ultramar
Valparaíso

wonderfully welcoming place, quiet location.

Hotel Gomero
Hanga Roa

Beautiful place, run by two wonderful sisters. Lush landscapes, large and comfortable room. Super helpful folks.

Hotel Lady Florence Dixie
Puerto Natales

great location, basic comfortable room, a bit noisy

Hotel La Casa de Don Tomás
San Pedro de Atacama

So beautiful, an oasis in San Pedro de Atacama. The grounds are peaceful, especially loved the platform beneath the trees, for lounging / meditating.

Activity Reviews
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Fantastic! Touring the markets with Angel was the perfect introduction to Chile. Gastronomic bliss! Really really enjoyed the beautiful sunset picnic above the city. Hospitality from the heart!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Valparaiso and Viña del Mar- Shared Tour
Valparaiso and Viña del Mar- Shared Tour
Chile

Large bus group tour to Valparaiso was good. Street art was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Communication breakdown led to us not being informed about tour cancellation because of sky cover. Tour went the following day. Beautiful time in the desert, moon was bright so star-gazing was just OK.

Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Oct 29, 2024

Dear Susan,
We are really glad that you made us part of your adventure to Chile, and that you enjoyed such a memorable and great experience in this beautiful country. Your words mean the world to us and are the best reminder of why we love creating unique experiences for our beloved travelers.
We will be waiting for you with open arms to see you again in Chile and South America.
Best regards,
Tamer

Santiago & Patagonia - Amazing Experience!
Chile | Oct 11 - Oct 18, 2024

Edward
Edward S.
Belgium | Reviewed on Oct 27, 2024
Overall a great experience - our guides Javier, Manuel, Angel & Jenny were a lot of fun! We learned alot and were able to pack in a lot of great experiences in a short amount of time. Chile is a beautiful country! Read more

Overall a great experience - our guides Javier, Manuel, Angel & Jenny were a lot of fun! We learned alot and were able to pack in a lot of great experiences in a short amount of time. Chile is a beautiful country!

Hotel Reviews
NOI Indigo Patagonia
Puerto Natales

Very small rooms but the spa area upstairs is great to relax. Location is very good, too.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lago Grey
Torres del Paine
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Eco Boutique Bidasoa
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Oct 28, 2024

Thanks a lot for your feedback Edward. that's very kind of you.

I had the most wonderful 6-day trip organised...
Chile | Oct 14 - Oct 19, 2024

G
Georgia B.
United Kingdom | Reviewed on Oct 22, 2024

I had the most wonderful 6-day trip organised by Francisco via KimKim. As a solo traveller, I was a bit nervous, but Fransisco ensured I had a safe, action-packed trip through Chile and Bolivia. All logistics were taken care of. The tours were great, with guides who spoke English. The driver was safe when touring through Bolivia.

I would definitely refer my friends/family to Francisco for help in planning their trip in South America!

Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Oct 22, 2024

Hey Georgia. Tks for your review! I am happy you enjoyed your trip.
Thank you for your trust

Rapa Nui and the Atacama Desert area
Chile | Sep 17 - Oct 3, 2024

B
Bronwen B.
Canada | Reviewed on Oct 14, 2024
Rapa Nui was everything and more than expected. Guides were good and gave good information. Numbers in the groups were not too large.
Atacama Desert trips were generally good. Some of the guides were better than others. Phillipe on the Geyser trip was exceptional.
I thought the flamingo portion of the trip to Red Rocks should be put in with the trip to the salt flats and swimming day as it makes the day very long and does not add to the Red Rock portion.
The Valley of the Moon tour...
Read more

Rapa Nui was everything and more than expected. Guides were good and gave good information. Numbers in the groups were not too large.
Atacama Desert trips were generally good. Some of the guides were better than others. Phillipe on the Geyser trip was exceptional.
I thought the flamingo portion of the trip to Red Rocks should be put in with the trip to the salt flats and swimming day as it makes the day very long and does not add to the Red Rock portion.
The Valley of the Moon tour was excellent as it gave a totally different perspective to the concept of desert.
I cannot thank the Kim Kim travel staff who helped change the itinerary after my husband got ill - combination of cold and high elevation. They were there for me to help get him to a lower elevation which is what we needed to do.
The only negative was the hotel in Santiago - it met the needs of sleeping but it was really very basic.

Hotel Reviews
Hotel Diego de Velazquez
Santiago

The hotel was not great - basic but not close to anything and walking around was difficult. I think it would have been better to have been able to stay closer to the downtown core if possible.

Authenticity & Character
Location
We needed a map or more information to figure out what was close by. We did walk around but we really need some guidance about getting to the downtown core. None was forthcoming. Same for questions of where to eat - no recommendations were given.
Staff
We had a language barrier - our Spanish is rudimentary at best.
Cleanliness & Comfort
The first room was tiny and noisy. Second stay at the hotel room was better.
Hotel Gomero
Hanga Roa

This place was really great. Room good, staff helpful, breakfast excellent, good location to walk into town, pickups for tours was easy. I would recommend this to anyone.

Authenticity & Character
Staff helpfulness, location,
Location
Easy walk in to town.
Staff
Full of ideas of what to do, helpful with respect to tours - pickup times etc,
Cleanliness & Comfort
Floors were clean, bathroom was kept super clean every day.
Hotel La Casa de Don Tomás
San Pedro de Atacama

This hotel had a very relaxed feeling despite people coming an going at all hours. Room was good size and the bathroom was spacious enough for two people. Location was relatively good - 10 minutes to town centre. It was clean and well maintained. Staff were really helpful.

Authenticity & Character
Buildings were made of - I think - local materials and looked like they should be there.
Location
only 10 minutes walk from the centre of town.
Staff
Very friendly staff. The kitchen group especially were most helpful and kept the buffet section for breakfast, clean and well stocked.
Cleanliness & Comfort
Bed was very comfortable, bathroom was always left sparkling after the cleaning people had been.
Activity Reviews
Transfer to the Airport  for your Flight to Easter Island
Transfer to the Airport for your Flight to Easter Island
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Rano Raraku Volcano & Anakena White Sand Beach
Rano Raraku Volcano & Anakena White Sand Beach
Easter Island

All the Moai sites were interesting. Anakena was a bit disappointing because of all the people. Moai were good.

Quality of Experience
Having time to walk around and not be rushed in viewing the site
Food
Glad we ordered ahead of time.
Guides, Drivers and Staff
Transport
 Half Day Tour Orongo Volcano
Half Day Tour Orongo Volcano
Easter Island

Guide was excellent and knew his history

Quality of Experience
Guides knowledge
Guides, Drivers and Staff
Transport
Half Day Visit  Ahu Akivi
Half Day Visit Ahu Akivi
Easter Island

Guide was a fill in but was very good. Very opinionated but he got his message across.

Quality of Experience
Knowledge of guide.
Guides, Drivers and Staff
Transport
Snorkeling Tour in Easter Island
Snorkeling Tour in Easter Island
Easter Island

If you have snorkeled anywhere in the South Pacific or in the Galapagos this is really a waste of time. There are few fish - I maybe saw a total of 100 - and the variety is poor. I did it to say I had snorkeled at Easter Island but it was not very good. I was the only one in the group so had the leader to myself.

Quality of Experience
There are not a lot of fish so improving it would be difficult. The time out on the water was not very long. If we had been able to go to Bird Island the experience might have been better.
Guides, Drivers and Staff
Transport
Boat had a problem going out.
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.
Chile

We got picked up at the time and dropped off.

Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

Despite the early start this was worth it. The guide was awesome. I think perhaps the best one we had the whole trip.

Quality of Experience
Totally different from what we expected
Food
Guides, Drivers and Staff
Guide was superb
Transport
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

The scenery was out of this world. The concept of salt mining took on a whole new meaning - I am not sure how they did it. The guide took us up a the long way first - great idea as it was not so steep.

Quality of Experience
Guide was pretty good . Vistas were spectacular
Guides, Drivers and Staff
There was no problem asking questions and getting answers.
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

This is a long day to start with so moving the viewing of the flamingos to the the Laguna Cejar day would have made this less strenuous. There is a lot of driving involved so one way to shorten it would be to change the flamingo viewing.

Quality of Experience
The lakes, the volcanoes, the country travelled, the animlas.
Guides, Drivers and Staff
The driver threw that bus around corners at great speed. If you had car issues it might have been a problem. The guide said ask any questions and he would answer them but he was up front and not listening and one could not jump up and ask questions due the way the bus was being driven. In addition, he spent more time on his phone than paying attention to his clients. You had to wait until the bus stopped to engage with him. I saw Rhias but could not get his attention and he kept saying we will see more. I did see more but no one else did because you could not get his attention. Lunch at 4pm is not lunch time.
Transport
Driver of the bus was acting like he was on a rally drive!
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

I thought this was good. It was very basic and so anyone who knew anything about stars and the Milky Way might have found this boring.

Quality of Experience
Guides, Drivers and Staff
Transport
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Laguna Cejar, Ojos del Salar y Laguna Tebiquinche
Chile

I love birds so that part was great. Swimming in the salt sea - well floating - was very tightly controlled. Not an issue with the guide but definitely with the Parks lady.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Oct 14, 2024
Dear Brownen,
Thank you so much for your valuable feedback. Your review means a lot to us, myself, Riwal, and the Kimkim team, since it allows us to improve our services and draw the attention of our providers to the areas where they can do better. I am grateful for all the positive points you mentioned and rest assured that we will convey that to our guides, especially Phillipe. We would've loved for you and Peter to enjoy the Bolivia part of your trip, but hopefully soon we can plan further...
Read more

Dear Brownen,
Thank you so much for your valuable feedback. Your review means a lot to us, myself, Riwal, and the Kimkim team, since it allows us to improve our services and draw the attention of our providers to the areas where they can do better. I am grateful for all the positive points you mentioned and rest assured that we will convey that to our guides, especially Phillipe. We would've loved for you and Peter to enjoy the Bolivia part of your trip, but hopefully soon we can plan further memorable adventures for you in the region.
We hope to meet you again in the region while you enjoy more fabulous trips for you.
Best,
Tamer

Santiago tour
Chile | Sep 25 - Sep 25, 2024

L
Lauren J.
United Kingdom | Reviewed on Oct 02, 2024
We originally booked a trip to Atacama as part of our Chile trip, but our plans changed after we discovered we were expecting a baby. Angel very kindly offered to take us around Santiago instead, having been our main point of contact for the original Atacama booking.
It was great to meet Angel. He was as enthusiastic in person as over email :) Our tour was informative, interesting and very fun!
We would happily recommend Kim Kim and Angel to others seeking a professional and friendly tour in...
Read more

We originally booked a trip to Atacama as part of our Chile trip, but our plans changed after we discovered we were expecting a baby. Angel very kindly offered to take us around Santiago instead, having been our main point of contact for the original Atacama booking.
It was great to meet Angel. He was as enthusiastic in person as over email :) Our tour was informative, interesting and very fun!
We would happily recommend Kim Kim and Angel to others seeking a professional and friendly tour in Chile.

Hotel Review
Hotel La Casa de Don Tomás
San Pedro de Atacama

We didn’t stay here - please see our review and discount the star rating. The survey will not let me proceed without scoring

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 03, 2024

Hi Lauren!!
It was awesome to meet you in Santiago, I had so much fun :)
I hope you can come back someday with a bigger family now!!
I wish you the best in the next couple of months!

Best Regards,
Angel.

Trip of a lifetime in Chile.....
Chile | Sep 11 - Sep 20, 2024

S
sue n.
West Chicago, IL | Reviewed on Sep 28, 2024
Me and my husband just came back from our trip in Chile and it was a very satisfying trip. Chile is a very diverse country that everybody needs to add it to their bucket list. Our 10-day sojourn was just a glimpse of what the country has to offer.
This was all made possible when we contacted Tamer who was instrumental in making this happen. Tamer was very patient with us during the planning. He gave us a few tour packages to choose from and he was very responsive. He basically answered all...
Read more

Me and my husband just came back from our trip in Chile and it was a very satisfying trip. Chile is a very diverse country that everybody needs to add it to their bucket list. Our 10-day sojourn was just a glimpse of what the country has to offer.
This was all made possible when we contacted Tamer who was instrumental in making this happen. Tamer was very patient with us during the planning. He gave us a few tour packages to choose from and he was very responsive. He basically answered all our questions in the quickest time possible.
Angel, who was our first contact during our Santiago stay was awesome !!! He is very professional and yet very personable. He treated us like we were family during our stay. Angel and his entire team were always reaching out to us and asking how we are doing. Very responsive, very punctual and just very comforting to know that he has our back. I like the fact that they reach out to us and gives us updates on our daily itinerary.
Our tour in San Pedro de Atacama and Patagonia were just outstanding.
We've been to quite a few countries and always had no trouble with our tour packages but in Chile- they seem to go above and beyond.
After all our tours-our guides always have a spread of food and drinks which is really something that you can look forward to.
Chilean people are very nice and welcoming.. We've never encountered any person who hasn't smiled or helped us out in every way possible.
So many places to go and explore but we don't mind coming back to Chile. There's so much this country has to offer that we have barely scratched the surface.

Hotel Reviews
Hotel Diego de Velazquez
Santiago

The location itself was great. The bellboy to the front desk employees were really attentive. What it lacks is an update to their rooms. Seems very dated. The bathroom needs to be fixed. It is functioning but it just doesn't look inviting at all. It needs caulking. Food was okay. Nothing fancy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
please update the rooms especially the bathrooms
Ckoi Atacama Lodge
San Pedro de Atacama

I like this place. It's maybe a good 10 minute walk from the city center but i like the peace and quiet that it provides. Room and bathroom is clean. It's not a high end lodge but i like the fact that they upcycle materials to use. The restaurant is clean and inviting. Food is okay. it's just a typical free breakfast. But i'll pick to stay here again if ever we'll be back in Chile.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique La Yegua Loca
Punta Arenas

We absolutely love this hotel !!! This has a lot of character. We love the quirkiness of this hotel. Every detail was thought of. The room has awesome. Clean and inviting. Too bad we only stayed here overnight. The restaurant was awesome. This hotel is an example of having a clean, inviting and comfortable without being expensive. They made use of what's native to the area and re-used vintage treasure finds to keep this place authentic. It is a small hotel since this used to be a house that's almost a century old but i just like the vibe. The only downside is the fact that there is no elevator which makes carrying your luggage harder not only for us guests but also for the staff that carries them.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Santiago City Tour
Santiago City Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Astro Fotografia
Astro Fotografia
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Sep 29, 2024
Dear Sue,
I can't tell you how happy we are reading your review and positive comments, we are so lucky to have had the chance to be a small part of this exceptional experience you and Ray had in Chile :) It warms our hearts to know that our services and communication, whether during the planning process or while on your trip, had met your expectations and made your trip seamless :) I will make sure to convey your lovely words to Angel and all our team in Chile, knowing that this will motivate...
Read more

Dear Sue,
I can't tell you how happy we are reading your review and positive comments, we are so lucky to have had the chance to be a small part of this exceptional experience you and Ray had in Chile :) It warms our hearts to know that our services and communication, whether during the planning process or while on your trip, had met your expectations and made your trip seamless :) I will make sure to convey your lovely words to Angel and all our team in Chile, knowing that this will motivate them to even become better at what they do.
I look forward to planning more adventures for you, be it visiting other parts of Chile in the future, or any neighboring destinations.
Yours,
Tamer

100% enjoyable experience.
Chile | Aug 12 - Sep 9, 2024

Rebecca
Rebecca H.
San Jose, CA | Reviewed on Sep 24, 2024
The entire experience working with Kimkim from start to finish was professional, and enjoyable. A well crafted online user experience providing detailed travel itineraries, transportation pickup times and hotel contacts that were easy to reference while traveling (and share with others not traveling). The local expertise of Responsible Travel, (our Chile connection) helped outline an itinerary that fit our travel needs both in capacity and economically. Very custom experience. Having staff... Read more

The entire experience working with Kimkim from start to finish was professional, and enjoyable. A well crafted online user experience providing detailed travel itineraries, transportation pickup times and hotel contacts that were easy to reference while traveling (and share with others not traveling). The local expertise of Responsible Travel, (our Chile connection) helped outline an itinerary that fit our travel needs both in capacity and economically. Very custom experience. Having staff checking in with us regularly to make sure the trip was going smoothly was comforting. The communication and special advice was valuable and the entire trip just flowed. I loved our pre-arranged airport transfers! And our experienced van driver to ski areas, not only was a great driver, but understood why its important to get to the slopes early was a bonus. Everyone was considerate and thoughtful to us. Chile is a remarkable country. Great food and friendly people.

Hotel Reviews
Hotel Diego de Velazquez
Santiago

The hotel is located in a good part town that is easy to access from Airport. Lots of good restaurants and shops nearby. The staff are very accommodating and the luggage storage room fit our ski bags and was easy to access when needed. The rooms vary in size. The pool room is relaxing.

Authenticity & Character
Location
Easy area to walk around both day and night.
Staff
helping hands at the door and behind the counter. early morning coffee
Cleanliness & Comfort
Hotel Ultramar
Valparaíso

A fantastic hotel. great location above the fray of the city with views of the harbor. The owners are super kind and accommodating to customers. (thanks for the Birthday breakfast with soundtrack!) The public space and outdoor area is clean and relaxing, which is nice after a day on the streets in town. The local is food is good if you want to stay in for a meal.

Authenticity & Character
sweet rebuilt of and old brick building with a unique feel
Location
great views of the city and harbor
Staff
owners super kind and understanding.
Cleanliness & Comfort
nice size rooms, large windows and very clean space.
Hotel La Casa de Don Tomás
San Pedro de Atacama

Upscale and modern. I wish I had an extra day here to relax outside under the tree.

Authenticity & Character
This place makes you feel relaxed as soon as you arrive. The outdoor sitting area under the tree is magical. the entryway sitting area is functional and water bottle refilling station is a plus. Highlighting awareness about best behavior in a sensitive environment are critical for guests to understand.
Location
easy to walk into town and get picked up by tour companies
Staff
everyone was kind and knowledgeable of local area.
Cleanliness & Comfort
great rooms, and brushes to dust your shoes off after being outdoors in the desert.
Hotel Gomero
Hanga Roa

The hotel is peaceful and clean. Wonderful artisan craftsmanship adorn the space. Hours of love and care have built this hotel.

Authenticity & Character
Nothing like it. each detail is hand crafted. gardens are blooming and art is everywhere.
Location
easy walking distance to town. quite.
Staff
owners are accommodating, with local fruit and beverages upon check in. Knowledgeable about the Island and very kind. food is well prepared, delicious and cook is super caring and sweet.
Cleanliness & Comfort
Hotel Lady Florence Dixie
Puerto Natales

The location is fantastic. Easy to walk around town and get picked up by tour companies. A bit noisy with guest leaving rooms. simple accommodations.

Authenticity & Character
funky, noisy, but clean
Location
Activity Reviews
Gastronomic Route "Platos con Relato"
Gastronomic Route "Platos con Relato"
Chile

a fun filled day customized to meet our needs. We were able to surf the sand dunes ( "maybe we can ski it" ) and go swimming after a food feast of fresh local fish. When your guide (Angel) really listens and gets to know his guests, magic happens. We had so much fun and laughed so hard we had tears in our eyes.

Quality of Experience
Guides, Drivers and Staff
guide was willing to go swimming with guests - so much fun
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

Bright moon prevented good star viewing. telescopes were cool and learned new things. communication on pick up time, location and which tour operator could be improved.

Quality of Experience
Guides, Drivers and Staff
No one communicated with us.
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

good guides and drivers. very interesting day, learned a ton.

Quality of Experience
Guides, Drivers and Staff
driver had good sound track and was willing to talk to guests. Guide was very informed and knowledgeable about region.
Transport
clean the windows on the vans
Visit the Tatio Geysers - Morning tour
Visit the Tatio Geysers - Morning tour
San Pedro de Atacama

A very interesting experience and worth the early morning pick up. Rare and unique, great photos opportunities.

Quality of Experience
Food
love a tailgate cook out. The guides deliver in quick time and have plenty of hot coffee /tea for guests.
Guides, Drivers and Staff
good driver, good soundtrack
Transport
Transfer to Ski Resort from hotel in Santiago
Transfer to Ski Resort from hotel in Santiago
Santiago

Our driver was excellent. He was kind and understanding as emotions were overflowing while seeing the Andes mountain range up close for the first time. Which in itself was a remarkable experience. With safety in mind, he delivered us in a timely manner. 80's pop sing along a bonus.

Quality of Experience
Edwardo stopped for photos ops, made sure we had documents needed, grabbed us water for the ride.
Guides, Drivers and Staff
Edwardo is a great driver in snow conditions.
Transport
Van was clean, safe and had good chains. plenty of room for all ski gear. good sound track.
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

A great tour with Angel, our local guide from Responsible Travel. We hit the best empanada spot, met the owners and got to know about local spices, before heading to the markets for shopping. Drank traditional Mote con huesillo and the Pisco Sours. Enjoyed dishes showcasing the variety of fresh regional seafood. Finished the day with a sunset picnic in a secluded park overlooking the city. A magical day and a great way to spend a day in Santiago. Our guide was knowledgeable about regional dishes and local restaurants. Came prepared to escort us through the busy market stalls and answer all of our questions.

Quality of Experience
stopping at the street cart to buy Mott con huesillo
Food
Everything! the food in Chile is amazing. The seafood is the best.
Guides, Drivers and Staff
Angle knows the area really well and has a personality that is thoughtful, kind and very observant.
Transport
Valparaiso and Viña del Mar- Shared Tour
Valparaiso and Viña del Mar- Shared Tour
Chile

good communication from tour guide, great funny driver. Amazing murals Valparaiso. Go for the art, stay for the winding streets and discover /support local artists. good unique food and bar scene.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver was super happy to be driving a big bus.
Local specialist: Tamer B. Obeid
Tamer B.
Tamer B. Obeid
Local specialist in Quito & Santiago | Replied on Sep 25, 2024
Dear Rebecca,
I can't be grateful enough for this detailed and thoughtful review, it means the world to us in Responsible Travel as well as Kimkim to know that we have met, and probably exceeded your expectations when it comes to our services and communication since it's essential to guarantee a smooth and second-to-none experience. Your comments will serve as a great motivation for us to continue offering our best and looking for improvement which we believe there is always room for it. It...
Read more

Dear Rebecca,
I can't be grateful enough for this detailed and thoughtful review, it means the world to us in Responsible Travel as well as Kimkim to know that we have met, and probably exceeded your expectations when it comes to our services and communication since it's essential to guarantee a smooth and second-to-none experience. Your comments will serve as a great motivation for us to continue offering our best and looking for improvement which we believe there is always room for it. It also helps our future travelers get to know what will their experience with us will look like.
Again, we thank you and we look forward to planning more adventures for you and Susan, whether in Ecuador, the Galapagos, Peru, and the neighboring countries.
Yours,
Tamer & the team

Francisco was just absolutely amazing in help...
Chile | Mar 16 - Apr 2, 2024

N
Nilakshi I.
India | Reviewed on Apr 13, 2024
Francisco was just absolutely amazing in helping me plan this trip. he was patient with all my changing requests, worked within my budgets. most importantly, he was always honest and that gives me the confidence to refer him to all my friends. His excursion choices were well thought out, with good companies. he went over and above his brief to help me with flight bookings that were not in his purview. he was always available on whatsapp, email. and responded quickly. my only regret is... Read more

Francisco was just absolutely amazing in helping me plan this trip. he was patient with all my changing requests, worked within my budgets. most importantly, he was always honest and that gives me the confidence to refer him to all my friends. His excursion choices were well thought out, with good companies. he went over and above his brief to help me with flight bookings that were not in his purview. he was always available on whatsapp, email. and responded quickly. my only regret is we could not meet. As he said, to meet, we have to now plan another visit to South America soon!
Thank you for everything

Hotel Review
Diego de Almagro San Pedro

Lovely hotel and very well located Eduardo at the reception was most unhelpful and nasty. He absolutely refused to give us our room one minute before 3pm, when he could easily have requested the housekeeping staff. Apart from that it is a really lovely place to stay

Authenticity & Character
the architecture.
Location
Staff interaction at the reception
Staff
interaction at the reception when checking in
Cleanliness & Comfort
Local specialist: Francisco Torres
Francisco
Francisco Torres
Local specialist in Santiago & Quito | Replied on Apr 15, 2024
Dear Nilakshi, Thank you so much for your kind words! I'm thrilled to hear that you had a great experience planning your trip with me. It was a pleasure working with you and assisting with your changing requests and budget considerations. I always strive to provide honest and reliable service, so I'm glad to hear that you felt confident in referring me to your friends. I'm also delighted that you were pleased with the excursion choices and the additional help I provided with flight... Read more

Dear Nilakshi,

Thank you so much for your kind words! I'm thrilled to hear that you had a great experience planning your trip with me. It was a pleasure working with you and assisting with your changing requests and budget considerations.

I always strive to provide honest and reliable service, so I'm glad to hear that you felt confident in referring me to your friends. I'm also delighted that you were pleased with the excursion choices and the additional help I provided with flight bookings.

I'm sorry we didn't get the chance to meet in person, but I'm hopeful that we'll have the opportunity to do so in the future. If you ever plan another visit to South America or need assistance with any other travel plans, please don't hesitate to reach out.

Thank you again for choosing me to help plan your trip. It was a pleasure working with you!

Best regards,
Francisco

Great trip with awesome plan...
Chile | Mar 22 - Mar 30, 2024

S
Srividya R.
Newark, NJ | Reviewed on Apr 10, 2024
Our family had a really amazing trip to Chile. Angel our tour guide was very knowledgeable and was very responsive. We had a packed trip and being a long country we had quite a bit of travel to do. Our trip to Rapa Nui was once in a lifetime one. Angel had chosen good hotels for us, and the tour guides he had arranged were all excellent. We have always been pleased with Kimkim(We used them in the past for Peru) and this time around too they did not disappoint us. We will definitely be using... Read more

Our family had a really amazing trip to Chile. Angel our tour guide was very knowledgeable and was very responsive. We had a packed trip and being a long country we had quite a bit of travel to do. Our trip to Rapa Nui was once in a lifetime one. Angel had chosen good hotels for us, and the tour guides he had arranged were all excellent. We have always been pleased with Kimkim(We used them in the past for Peru) and this time around too they did not disappoint us. We will definitely be using Kimkim again for our next adventures. However if you are going to Chile, Angel is your man!!!

Hotel Reviews
Nayara Hangaroa
Rapa Nui

We stayed here for 3 nights. Had an amazing time. The hotel is close to the ocean. Perfect place to just sit and watch the sun set every single day!! Food was great. The staff were very friendly and helpful. I would go back to this hotel at Rapa Nui.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costaustralis
Puerto Natales

This is a great location with excellent views. You can walk to a lot of cute restaurants and shopping. The only flip side to this hotel is the noise. You can hear the wind, the traffic down the street and perhaps from the top floor if they are furiously packing. If you are a light sleeper then this might bother you. The second issue is the food. I found it to be so so. But you can easily walk to many restaurants close by. Over all a great place to stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Apr 11, 2024

Thanks for this Srividya!
We are happy you enjoyed your time in Chile!
Thank you very much for all the details specially from Costaustralis it's very helpful.
If you want to plan another adventure with us Atacama is still pending and we also can help plan trips to Ecuador, Bolivia and Argentina.
Say hi to Vinu and Maya!

Best regards,
Angel