Responsible Travel S.A.

Tamer, Riwal, Angel and the entire team were outstanding to work with from beginning to end. Our goal was to visit 2-3 regions of Chile within only 9 days. The team added and subtracted from our itinerary until the details were 100%. We were able to enjoy time in the city (Santiago), the desert (San Pedro de Atacama) and the coast (Valparaiso and Vina del Mar) which each offered their own unique aspects of this amazing country. The transportation was always reliable and comfortable for our group of 7. Our excursions provided the right balance of adventure and culture without ever having concern for our safety. Accommodations were purposefully selected to match our desired comfort level, proximity to attractions and price point. The team made sure to add all the extra special touches we needed on this trip including Vegetarian meals and making my daughter's birthday celebration memorable. This trip was not for her birthday but rather her birthday was celebrated while we were there. The day of her birthday was planned with activities that kept her in mind and the team even gave her a sweet gift. Pro-tip: ask to visit wineries that also have animals. It's a win-win for the adults and the children. The Kimkim team members were professional, kind, sincere, accommodating and made us feel like we were part of "the family". We would love to return to Chile and if we do, we will 100% ask for this team to help us again. We're also planning to use Kimkim as we plan trips to other areas as well.

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

Lovely accommodations in a cute neighborhood setting. Amazing breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Almagro Valparaíso

Valparaíso

Our rooms had a great view of the water and all the action in the port.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The hotel does not have laundry machines. This was problematic for us since we had just arrived from the desert and the majority of our clothes were dirty. They do offer a pricey laundry service but unfortunately my clothes came back in worse shape than I sent them. A black sweatshirt was returned covered in little white balls indicating that it was clearly washed with a load of white towels. :(

Hotel Domos San Pedro

San Pedro de Atacama

No frills accommodations that are unique and clean (almost like Yurt Camping). Easy walk down the dirt road to town. Grocery store close by at the corner. Expect the pool to be cold, the shower temperature to be variable and the breakfast to be good enough. You aren't in Atacama for luxury accommodations-- you're their for the excursions and unique experiences.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Santiago City Tour

Santiago

Angel was a great tour guide. We especially enjoyed our picnic overlooking the city. The trip to the market was also a highlight.

Quality of Experience

Guides, Drivers and Staff

Transport

Vegetarian Chilean Food Tour & Picnic with a View of Santiago

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Tatio Geysers - Morning tour

San Pedro de Atacama

The geyers were one of our favorite aspects of our entire visit to Chile. Breathtaking panoramic views of the Andes Mountains and volcanoes. This excursion also includes a stop at a lake that inhabits hundreds of flamingoes! It was so cool to see them in their natural habitat.

Quality of Experience

Food

We had a lovely picnic after completing the geyser tour. What a beautiful way to start our day.

Guides, Drivers and Staff

Alejandro was a fantastic driver and really took care of us. He was very knowledgeable about the area and we learned a ton from him.

Transport

Afternoon Visit to "Valle de La luna "

Chile

There were some in our group that did not enjoy the hiking in the heat. That said, it was definitely a unique and beautiful experience. It feels like you are visiting a planet from Star Wars!

Quality of Experience

The sunset as not as great as we anticipated. The minute the sun dropped behind the mountains, we were asked to pack up and leave. In our experience, the best part of sunsets can come several minutes after the sun drops as it lights up the sky. We didn't get to see that on this trip. If we return, we'll just plan to do the sunset on our own so we can stay and enjoy for as long as we'd like. We do understand that the tours need to promptly return to town to prepare for their Stargazing Tours which begin after sunset.

Guides, Drivers and Staff

Alejandro is the best!

Transport

Sandboarding at Dunas de Concon

Chile

Make sure you are old enough/tall enough/strong enough to carry your own board up a large sand dune before you book. The view at the top is gorgeous overlooking the Pacific Ocean. Sandboarding was fun but we would've been just as content to watch the sunset from the top of the dunes.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to Aconcagua Farms

Chile

What an adorable little winery and farm. This excursion was enjoyed by adults and children alike. The sheep, chickens and dogs were highly entertaining. Gorgeous scenery and super friendly staff. It was so interesting to hear from the owners about how they converted this farm from commercial/traditional production to organic. They had just opened to the public when we were there in November but I have no doubt that they are going to succeed and grow.

Quality of Experience

Guides, Drivers and Staff

Transport

Puritama Hot Springs

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaiso and Viña del Mar- Private Tour

Chile

Valparaiso is a neat city with so much culture to explore!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip, thanks to Angel who tailor made our plan and hand picked the most amazing tour guides and accommodations that fit our preference.

If you are still wondering if Kim Kim works or if Angle worths the little extra, the answer is most definitely!

It took out all the guessing work and we had very smooth experience.

Highly recommend Angle and team for your South America adventures!

Activity Review

Hike to Mirador Base Torres del Paine - Full Day Tour

Chile

We really enjoyed this trip. Not only we accomplished the task, the organization and the tour guides Jose and Nacho, are super kind and considerate!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

José Luis Miguel was a great driver and tour guide who had a wonderful positive attitude and shared relevant information with us.

My wife and I used Kimkim to arrange an 8 day tour of Punta Arenas, Puerto Natales, and Torres Del Paines. From the initial planning of the itinerary to the first airport pickup to the last airport dropoff everything exceeded our expectations. My wife and I had never been to Chile, and Angel was extremely patient in going over the options to help us set up a terrific itinerary. The hotels were exactly what we were hoping for, and the activities - penguin watching, dolphin watching, glacier hiking, car rental - were incredibly memorable. Our local guide Jose was passionate and knowledgeable about Torres Del Paines, and the day he spent driving us through the park was a the highlight of the trip. Jose was also always available via Whatsapp to assist with any questions and recommendations.

Thanks to Angel, Jose, and the good folks at Kimkim for terrific and memorable vacation!

Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and ensured it had the right level of adventure and comfort for us.

We also got a good mixture of time to explore on our own and planned activities, and he'd planned our bike tour around Lake LLanquihui well to be at the right effort level! Whenever we had questions or issues he was super quick to respond and was always knowledgeable and helpful.

I had a fantastic time in Chile and was given huge amounts of reassurance from having local people who I could access via Whatsapp throughout my trip. As a woman travelling on my own in South America I felt safe and organised. There were a couple of hiccups but these were resolved quickly by the team who were prompt in their responses and professional. I generally organise my own trips but I didn't have time on this occasion and I was pleasantly surprised by what I could fit in by handing the responsibility over to someone else!

I have nothing but FANTSTIC things to say about KimKim, Responsible Travel, and the entire team that helped us plan and bring to life an amazing trip to Chile. The KimKim platform is excellent for communicating and planning travel; Both Tamir and Cami were super responsive during the planning process, filled with suggestions and advice about what to see and do during our time in Chile. Once we arrived in Santiago, we were met by our extraordinary guide, Angel, our on-the-ground local expert resource and friend. Angel was incredibly welcoming, knowledgable, flexible and creative in his approach to sharing his country and culture with us. He was very responsive to our needs, and totally game for unusual requests (like a mid-winter swim in the ocean!). We had four weeks of travel in Chile, and things went very, very smoothly; KimKim dealt with all the bookings (lodging, transport, tours), and Angel and the KimKim team were always there for us to answer questions or provide us with additional information. Santiago was the base out of which we traveled, so we were able to connect with Angel throughout our time in Chile. Angel is, quite simply, a fantastic guide, and he’s now a good friend. We look forward to returning to Chile and reconnecting with him!

Many thanks to the KimKim team for all their help in making our Chile adventure so epic!

Hotel Reviews

Hotel Diego de Velazquez

Santiago

Super friendly and helpful staff. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ultramar

Valparaíso

wonderfully welcoming place, quiet location.

Hotel Gomero

Hanga Roa

Beautiful place, run by two wonderful sisters. Lush landscapes, large and comfortable room. Super helpful folks.

Hotel Lady Florence Dixie

Puerto Natales

great location, basic comfortable room, a bit noisy

Hotel La Casa de Don Tomás

San Pedro de Atacama

So beautiful, an oasis in San Pedro de Atacama. The grounds are peaceful, especially loved the platform beneath the trees, for lounging / meditating.

Activity Reviews

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Fantastic! Touring the markets with Angel was the perfect introduction to Chile. Gastronomic bliss! Really really enjoyed the beautiful sunset picnic above the city. Hospitality from the heart!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Valparaiso and Viña del Mar- Shared Tour

Chile

Large bus group tour to Valparaiso was good. Street art was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Communication breakdown led to us not being informed about tour cancellation because of sky cover. Tour went the following day. Beautiful time in the desert, moon was bright so star-gazing was just OK.

Overall a great experience - our guides Javier, Manuel, Angel & Jenny were a lot of fun! We learned alot and were able to pack in a lot of great experiences in a short amount of time. Chile is a beautiful country!

I had the most wonderful 6-day trip organised by Francisco via KimKim. As a solo traveller, I was a bit nervous, but Fransisco ensured I had a safe, action-packed trip through Chile and Bolivia. All logistics were taken care of. The tours were great, with guides who spoke English. The driver was safe when touring through Bolivia.

I would definitely refer my friends/family to Francisco for help in planning their trip in South America!

Rapa Nui was everything and more than expected. Guides were good and gave good information. Numbers in the groups were not too large.
Atacama Desert trips were generally good. Some of the guides were better than others. Phillipe on the Geyser trip was exceptional.
I thought the flamingo portion of the trip to Red Rocks should be put in with the trip to the salt flats and swimming day as it makes the day very long and does not add to the Red Rock portion.
The Valley of the Moon tour was excellent as it gave a totally different perspective to the concept of desert.
I cannot thank the Kim Kim travel staff who helped change the itinerary after my husband got ill - combination of cold and high elevation. They were there for me to help get him to a lower elevation which is what we needed to do.
The only negative was the hotel in Santiago - it met the needs of sleeping but it was really very basic.

Hotel Reviews

Hotel Diego de Velazquez

Santiago

The hotel was not great - basic but not close to anything and walking around was difficult. I think it would have been better to have been able to stay closer to the downtown core if possible.

Authenticity & Character

Location

We needed a map or more information to figure out what was close by. We did walk around but we really need some guidance about getting to the downtown core. None was forthcoming. Same for questions of where to eat - no recommendations were given.

Staff

We had a language barrier - our Spanish is rudimentary at best.

Cleanliness & Comfort

The first room was tiny and noisy. Second stay at the hotel room was better.

Hotel Gomero

Hanga Roa

This place was really great. Room good, staff helpful, breakfast excellent, good location to walk into town, pickups for tours was easy. I would recommend this to anyone.

Authenticity & Character

Staff helpfulness, location,

Location

Easy walk in to town.

Staff

Full of ideas of what to do, helpful with respect to tours - pickup times etc,

Cleanliness & Comfort

Floors were clean, bathroom was kept super clean every day.

Hotel La Casa de Don Tomás

San Pedro de Atacama

This hotel had a very relaxed feeling despite people coming an going at all hours. Room was good size and the bathroom was spacious enough for two people. Location was relatively good - 10 minutes to town centre. It was clean and well maintained. Staff were really helpful.

Authenticity & Character

Buildings were made of - I think - local materials and looked like they should be there.

Location

only 10 minutes walk from the centre of town.

Staff

Very friendly staff. The kitchen group especially were most helpful and kept the buffet section for breakfast, clean and well stocked.

Cleanliness & Comfort

Bed was very comfortable, bathroom was always left sparkling after the cleaning people had been.

Activity Reviews

Transfer to the Airport for your Flight to Easter Island

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

All the Moai sites were interesting. Anakena was a bit disappointing because of all the people. Moai were good.

Quality of Experience

Having time to walk around and not be rushed in viewing the site

Food

Glad we ordered ahead of time.

Guides, Drivers and Staff

Transport

Half Day Tour Orongo Volcano

Easter Island

Guide was excellent and knew his history

Quality of Experience

Guides knowledge

Guides, Drivers and Staff

Transport

Half Day Visit Ahu Akivi

Easter Island

Guide was a fill in but was very good. Very opinionated but he got his message across.

Quality of Experience

Knowledge of guide.

Guides, Drivers and Staff

Transport

Snorkeling Tour in Easter Island

Easter Island

If you have snorkeled anywhere in the South Pacific or in the Galapagos this is really a waste of time. There are few fish - I maybe saw a total of 100 - and the variety is poor. I did it to say I had snorkeled at Easter Island but it was not very good. I was the only one in the group so had the leader to myself.

Quality of Experience

There are not a lot of fish so improving it would be difficult. The time out on the water was not very long. If we had been able to go to Bird Island the experience might have been better.

Guides, Drivers and Staff

Transport

Boat had a problem going out.

Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.

Chile

We got picked up at the time and dropped off.

Visit the Tatio Geysers - Morning tour

San Pedro de Atacama

Despite the early start this was worth it. The guide was awesome. I think perhaps the best one we had the whole trip.

Quality of Experience

Totally different from what we expected

Food

Guides, Drivers and Staff

Guide was superb

Transport

Afternoon Visit to "Valle de La luna "

Chile

The scenery was out of this world. The concept of salt mining took on a whole new meaning - I am not sure how they did it. The guide took us up a the long way first - great idea as it was not so steep.

Quality of Experience

Guide was pretty good . Vistas were spectacular

Guides, Drivers and Staff

There was no problem asking questions and getting answers.

Transport

Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats

San Pedro de Atacama

This is a long day to start with so moving the viewing of the flamingos to the the Laguna Cejar day would have made this less strenuous. There is a lot of driving involved so one way to shorten it would be to change the flamingo viewing.

Quality of Experience

The lakes, the volcanoes, the country travelled, the animlas.

Guides, Drivers and Staff

The driver threw that bus around corners at great speed. If you had car issues it might have been a problem. The guide said ask any questions and he would answer them but he was up front and not listening and one could not jump up and ask questions due the way the bus was being driven. In addition, he spent more time on his phone than paying attention to his clients. You had to wait until the bus stopped to engage with him. I saw Rhias but could not get his attention and he kept saying we will see more. I did see more but no one else did because you could not get his attention. Lunch at 4pm is not lunch time.

Transport

Driver of the bus was acting like he was on a rally drive!

Astronomical Tour - Atacama Desert

San Pedro de Atacama

I thought this was good. It was very basic and so anyone who knew anything about stars and the Milky Way might have found this boring.

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

I love birds so that part was great. Swimming in the salt sea - well floating - was very tightly controlled. Not an issue with the guide but definitely with the Parks lady.

Quality of Experience

Guides, Drivers and Staff

Transport