Responsible Travel S.A.

Excellent location, cool vibe, rooftop pool and restaurant with good food and live music. Service was top notch and rooms were comfortable.

This hotel is perfection, from the staff, to the views, to the meals and the common areas, it is first class. We were recommended to get the full board plan which was all inclusive breakfast, lunch, dinner and drinks. It was excellent.

Conveniently located just up the hill from town. Walkable to the lake, many restaurants and shopping.

Comfortable, helpful staff and nice common areas with plenty of seating. Breakfast was good and the restaurant served 3 meals a day.

We didn't stay at this hotel. I put the rating in just to get through the review. We stayed at the Best Western Patagonia. It was a very good choice.

Juanito was kind and knowledgeable about our location and the area we visited. He didn't seem to know that we were having a wine tasting in the afternoon and had to set it up on the fly. This is a very long day in the car with not enough time to get out and walk the city / town.

Excellent group tour, great timing to visit each place and enjoy the scenery.

Chiloe is interesting with a few historical attractions to see but they are very spread out once you get to the island and it is a VERY long drive. We wouldn't recommend it for a day trip.

An amazing adventure to experience magellanic penguins. Excellent boat ride with dolphins and sea lions.

We learned a lot about the town, the history, the amazing cemetery and the explorers. Always a good way to be introduced to a new area.

Mateo and Paulo were amazing guides and fishing instructors. We had a beautiful sunny day on the river, learned to fish for trout and loved the whole excursion.

Joaquin gave us a comprehensive tour of the park, beyond all expectations.

We did not end up taking this trip. The hike was going to be too difficult for us and the weather too rainy and cold. I had been advised by Tamer that because it was a private tour, we could customize the hike to meet our needs. I don't think he realized we would have been dropped off on an island and once the boat would have dropped us off, we would have had to stay on the island our in the elements for 8 hours until the boat came bak to get us. Our local coordinator Jose Luis made us aware of the situation, that there was not way to do a gentle hike and so we didn't get to go. I'm sure it's a great trip but it is difficult and remote with no flexibility to adjust for an easier trek. It never should have been recommended to us.

Angel was an excellent guide. We enjoyed the walking through the market, tasting local foods and the grand finale wine and local snacks on the hill overlooking the city. We learned a lot about the culture and Santiago in our very first day.

The hotel is nice, and the rooms are a good size. The restaurant for dinner was very good. The lunch menu is very small - basically burgers. The rooms have no A/C, just a fan . . . so it can get quite warm in the summer. The pool did not have fresh water; it looked stagnant and not inviting at all.

We stayed here multiple times as we flew to the airport one day and back out again the next day. The dinner restaurant is fine, but the breakfast wasn't worth waking up for. We went the first day and then after that didn't bother with breakfast because the fruit looked sad, the eggs were runny, and nothing really looked appealing. The rooms are nice, large, and well air-conditioned. It is a very easy walk from arrivals to the hotel.

We didn't end up staying at this hotel. We booked it and paid for it and didn't get a refund. In spite of that, we switched to another hotel. The room was not well-maintained. The shower pan was stained and dirty looking - no way was I going to stand in that shower. The rest of the bathroom was sad. The room was very hot . . . and there was only a fan. The door to the patio had a screen, but it had holes in it. The only place for wifi was by reception, which was also sad looking - not a place where you want to hang out at all. The location would have been fine - about an 8 minute walk to the main restaurants/beach area, but we couldn't handle it.

This hotel is older - the rooms are small and a bit run-down. There is no elevator, so if you're traveling with suitcases, request a room on the ground floor. The breakfast area is upstairs, so that could be a problem if you have mobility issues. The toilet in our room was lopsided . . . which tells you the attention to detail to expect in the hotel. The location is fine - and easy 5 minute walk to the beginning of the main street through the small town.

The foyer and reception areas are much nicer than the rooms. The rooms are small and the bathrooms (and the shower) are tiny. The food was fine. The location is okay, but you are at least 12 minutes walk from the water.

The hotel is new and well-maintained, but it is a 10-minute, rough ride through rough roads via Uber to get to the town where the restaurants are. After a long day of excursions, we weren't particularly excited about having to catch an uber into town. The cost of the uber is reasonable, about $5 USD each way, but it's a bit of a hassle. The breakfast was nice - and is available in the fridge (cereal, breads, coffee, and fruit) so you can eat it when you want to . . . which means you don't have to get a packed breakfast for an early excursion. That was a nice benefit.

We stayed here twice. Depending on what you want to do, this location could be good. Apparently it is completely unsafe in the evenings, though. The desk clerk and 2 strangers all told us to hold on to our phones and be careful . . . . Yikes! The rooms have A/C, but our first room was HOT and the AC was supposedly on. The other two rooms were a bit better, but not really cooled. So, if you like a room to be cool when you sleep, I would go elsewhere. The dinner and the breakfasts were both good.