Kimkim Trip Reviews

4.8
Based on 15,822 ratings
Read 15,822 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Endless Beauty on Damatia
Croatia | Sep 20 - Sep 26, 2022

D
Delaney K.
Burbank, CA | Reviewed on Sep 29, 2022
This was just a spectacular experience and Bruno was so helpful and responsive. He did an outstanding job of making our trip enjoyable and smooth. Read more

This was just a spectacular experience and Bruno was so helpful and responsive. He did an outstanding job of making our trip enjoyable and smooth.

Activity Reviews
Mljet National Park Day Trip
Mljet National Park Day Trip
Croatia
Explore Split and Diocletians palace
Explore Split and Diocletians palace
Split
Dubrovnik - Departure day
Dubrovnik - Departure day
Croatia
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Sep 29, 2022

Hi Delaney,

thank you very much for your feedback, much appreciated!
Glad to hear you had a good time. I am always happy to hear travelers are happy!

Hope to stay in touch!

Many regards from Croatia!

Best
Bruno

I think everyone (Francisco, Ricardo, Andre, ...
Portugal | Sep 16 - Sep 26, 2022

sherry
sherry z.
Taunton, MA | Reviewed on Sep 29, 2022
I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot...
Read more

I think everyone (Francisco, Ricardo, Andre, Nelson, Diego, another Andre, Joao (and Daniel) and Claudia - all of whom were phenomenal in their treatment of 3 ladies visiting Portugal for the first time. Each and every one of them engaged in thorough and pleasant conversations teaching us about their country and sharing stories of great interest to us all.
History lessons accompanied by a genuine desire to let us learn about Portugal and its peoples were carefully and easily given.
I cannot say enough about the welcomeness felt by all and the easiness to get around with help from our Portuguese guides.
It was a trip we will recommend to many of our friends. Pedro listened to all of our needs and fulfilled them all. His constant check-in of how things were going made us all very cared for! Thank you so much and we look forward to visiting your beautiful country with beautiful people once again.

Hotel Reviews
The Noble House
Evora

Architecturally magnificent with an antiquated feel. Plenty of room to relax in a somewhat small setting. It has a lovely small courtyard in front to sit and breakfast can also be taken outside on the deck. Very quiet!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Madalena by The Beautique Hotels
Lisbon

Small but unique in all its lovely working personnel. We were welcomed with open arms and always being accompanied with directions, our personal needs, restaurant suggestions and information etc. Truly a home away from home......Helpful in every way! Breakfast crews were delightful...... We would recommend Madalena highly....also location was perfect!

Authenticity & Character
Attention to detail.....
Location
Easy to walk everywhere from there!
Staff
All of them.....so very willing to help in any way.
Cleanliness & Comfort
Comfortable rooms and clean!
Pestana Porto - A Brasileira
Porto

Great location and lovely rooms. Dining on the sidewalk or inside had an interesting menu and staff was extremely cordial.

Authenticity & Character
Feeling of old and new.
Location
Easy walk to the river and train station.
Staff
Attentive!
Cleanliness & Comfort
Easy access to amenities and bar...plenty of room for two.
Pestana Cidadela Cascais
Cascais

Magnificent art work in large open lobby with a library to sit and ponder how they made this fortress into lovely rooms with outside sky views. Very interesting and easy walk to the beach and town . Hard not to like Cascais and where it is but the fortress sealed our fondness.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The views, the driver, the winery and wine! A relaxing day in the vineyards of Douro cannot be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Ability to talk to the driver and hear easily the stories of Duoro Valley.
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 29, 2022

Dear Sherry,
I appreciate you taking the time to write so many kind words about our country and services - I truly appreciate you sharing your experience.
I will make sure to share your feedback with all our team and guides.
Looking forward to welcome you in Portugal once again in the future.
Sincerely,
Pedro

Our trip was amazing! We saw 3 cities, Rome,...
Italy | Sep 16 - Sep 23, 2022

K
Kim M.
Minerva, NY | Reviewed on Sep 29, 2022
Our trip was amazing! We saw 3 cities, Rome, Florence, and Venice and each one was just as amazing as the others. All of our transfers went smooth, our hotels were fabulous, and our tours were great. It was the perfect balance between scheduled tours and time to explore on our own. One tour guide in Venice named Valerio Coppo was phenomenal. He went above and beyond. His tour of the islands of Murano and Burano were exceptional. So personal! Could not recommend more. Livtours also... Read more

Our trip was amazing! We saw 3 cities, Rome, Florence, and Venice and each one was just as amazing as the others. All of our transfers went smooth, our hotels were fabulous, and our tours were great. It was the perfect balance between scheduled tours and time to explore on our own. One tour guide in Venice named Valerio Coppo was phenomenal. He went above and beyond. His tour of the islands of Murano and Burano were exceptional. So personal! Could not recommend more. Livtours also did a fantastic job. We had one of the Colosseum in Rome and one in Florence (which was a food and wine tour ) which happened to be just my husband, myself, and the tour guide.
Our other tours were great as well. Evyenia and Harris did an excellent job with our itinerary. Would highly recommend. We were so pleased we are going to start planning next years trip with the KimKim agency.

Activity Reviews
Colosseum & Roman Forum Tour
Colosseum & Roman Forum Tour
Rome
Pasta & Tiramisu Making Class
Pasta & Tiramisu Making Class
Rome

This was fun! If you already know alot about cooking and baking, you might be a tad disappointed but all in all it was a fun experience.

Florence Food & Wine Tour
Florence Food & Wine Tour
Florence

Had our very own private tour guide, just my husband and I. It was very nice! Tour guide was great.

Half-Day Murano & Burano Islands
Half-Day Murano & Burano Islands
Venice

Wonderful! Valerio Coppo could not recommend more.

Local transfer in Florence
Italy
Private Sunset & Aperitivo Gondola Ride
Private Sunset & Aperitivo Gondola Ride
Venice
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Sep 30, 2022

Dear Kim,

Thank you very much for all these kind words and for your time to write this review. We are really excited that you enjoyed your trip in the beautiful Mediterranean country of Italy. I will be more than happy to organize your next experience to Italy or Greece!

I wish you safe travels!

Best regards,
Harris

Portugal is a MUST for your next European Holiday
Portugal | Sep 8 - Sep 19, 2022

Martha
Martha R.
San Antonio, TX | Reviewed on Sep 29, 2022
We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We... Read more

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We found the Tour group for our hike to be exceptionally kind and flexible. We had a possibility of poor weather and every day; the team was willing to reschedule pick up's and or modify our trek so we could avoid any issues. The GPS App for the treks was very easy to use and we were able to follow along the paths with confidence. We want to say a special thanks to Marta as she was EXTREMELY helpful to us as we had to delay our trip slightly. She graciously helped us to reschedule all of our plans and we could not have been more grateful for her patience. We have used KimKim in the past and we will absolutely use them for our next trip.

Hotel Reviews
Pestana Cidadela Cascais
Cascais

This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!!

Authenticity & Character
Location
A lovely stroll along the waterfront to the city center of Cascais
Staff
Cleanliness & Comfort
Arribas Sintra Hotel
Sintra

This hotel was perfect for Arribas. The POOL - OH MY GOODNESS! I have never seen a pool like this, enormous. The staff was so kind, and we appreciated all of the assistance during our stay.

Authenticity & Character
The POOL! You must swim, it is a surreal experience.
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 30, 2022

Hi Martha, thank you so much for this fantastic review and the time you put into it. It was a pleasure to prepare this experience for you and see how you enjoy it despite the change of dates. Portuguese countryside and natural parks as you say are a MUST and hiking through them is an adventure. Let me know when you plan a new excursion to Spain or Portugal and I will be happy to help. All my best, Marta

We were impressed and very pleased with each ...
Portugal | Sep 16 - Sep 26, 2022

Page
Page R.
Hanover, MA | Reviewed on Sep 29, 2022
We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country Read more

We were impressed and very pleased with each contact we made ...The trip was planned beautifully. We loved our hotel accomodations. We were so impressed with Portugal as a whole. The country works so well...health care, environmentally sustainable, education...a relaxed friendly affordable country

Hotel Reviews
Madalena by The Beautique Hotels
Lisbon

excellent location...excellent service..delicious breakfast...lovely room

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great location...excellent breakfast

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Pestana Cidadela Cascais
Cascais

Wow..What a beautiful hotel Great location..modern and cool

Location
Cleanliness & Comfort
Activity Reviews
Private Historic Odyssey Walking Tour of Lisbon
Private Historic Odyssey Walking Tour of Lisbon
Lisbon

We loved it and our guide was excellent

Quality of Experience
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

It was wonderful...the music was beautiful

Quality of Experience
Food
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

We loved our driver Nelson..we enjoyed the entire day with him. He was excellent...great smooth ride..relaxed..beautiful playlist of music

Quality of Experience
Guides, Drivers and Staff
Transport
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Andre was very nice and informative

Quality of Experience
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

We were surprised it was private tour...It was wonderful...and tasting was great..served with delicious cheese

Quality of Experience
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

I was concerned at first that Andre had a cold but he explained it was just an allergy. He was a fast driver but drove well. He was very engaging and gave us an excellent all day tour. We enjoyed getting to know him and share stories

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

We were again surprised it was a private tour...It was excellent. What a beautiful vineyard and winery....so beautiful. We LOVED our lunch

Quality of Experience
Guides, Drivers and Staff
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

It was beautiful..hot and just beautiful country

Quality of Experience
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Portugal

It was a beautiful town and our guide was calm and interesting We had a little mix up in the chapel of Bones..too crowded for us...and we lost our guide for a while..waited outside..It was nice

Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 29, 2022

Hey Page :)
It is great to hear from you!

I am reallly happy to hear that you enjoyed our planning and that Portugal exceeded your expectations! Thank you so much for your kind words about Portugal.

All the best,
Pedro & Across Portugal Team

Trip of a lifetime
Morocco | Sep 2 - Sep 18, 2022

Jennifer
Jennifer O.
Morristown, NJ | Reviewed on Sep 28, 2022
Overall we had an amazing experience planning and participating in our trip to Morocco where we visited Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, Essaouira, and Casablanca. From start to finish KimKim and it’s affiliate Original Travels accommodated our wishes and succeeded in meeting our expectations. This was the first time that we used a travel agency to plan a trip and relinquished the planning process to another. It was really nice to not worry about anything.... Read more

Overall we had an amazing experience planning and participating in our trip to Morocco where we visited Rabat, Chefchaouen, Fes, Merzouga, Boumalne Dades, Marrakech, Essaouira, and Casablanca. From start to finish KimKim and it’s affiliate Original Travels accommodated our wishes and succeeded in meeting our expectations.

This was the first time that we used a travel agency to plan a trip and relinquished the planning process to another. It was really nice to not worry about anything. Our trip was 16 days long, with 8 different accommodations, 6 different tour guides, 8 different major stops (not including all the wonderful places in between), 1 amazing driver (Karim), and an impromptu neighborhood get together. Each place was completely different and exciting. Having never been to Morocco, we were blown away with the kindness of the people and the beauty of the country.

Our accommodations were 5 star hotels, luxury tent, guest houses, or riads with delicious breakfasts that met or exceeded our assumptions with one exception. Riad Perle D'Eau in Essaouira was clean and the rooms were large but overall the hotel is aging and was not on par with the rest of our accommodations. Once you’ve stayed in amazing places you definitely can feel the difference. The breakfast was mediocre too. It would have gone a long way if our rooms overlooked the ocean instead of a staircase and another room.

In Fes we stayed in a beautiful Riad where the shear beauty of the open air lobby meets you at the door. The stage is definitely set when you arrive to a traditional tea service. Upon showing us to our room we were overjoyed with my sisters room and were told that the hotel had “upgraded” us to an upper floor. There was no comparison to how much nicer her room was. If we had not seen her room we would have been happy in our accommodations but her experience was definitely different. We asked to be moved and they were unable to accommodate us. When traveling with others, you want the rooms to be the same not glaringly different.

We signed up for many workshops and truly loved learning how to make the many exports Morocco is known for. We walked away from each experience appreciating the amount of time, effort, and skill put into each piece of pottery, leather goods, food, brass and copper, blanket, and rug.

The only one that did not meet our expectations was the babouche shoe workshop in Marrakech. We were supposed to fully make a pair of shoes to take with us. Even though we learned the steps to making a puff puff and shoes, we were unable to make our own. At least 3 hours need to be set aside to accommodate this class. Originally we were scheduled to do this in the morning followed by a food tour. Both the food tour and the workshop were rushed and therefore not as we had anticipated.

I would not recommend the winery tour outside of Essaouira. (we were scheduled to tour the facility, wine taste and luncheon there). We chose to continue on to Essaouira and Original Travels took us to a wonderful restaurant on the beach where we enjoyed a glass of wine and a delicious seafood meal.

We rode a camel, sand surfed, took a kite surfing class and a cooking class, had a message, a facial, 2 Hammams, hiked in the Atlas Mountains, and participated in a balloon ascension over Marrakech. These activities enhanced our overall experience.

Each stop we made, each place we visited, each person we met left us with a true appreciation for Morocco. Thank you KimKim and Original Travels for an exceptional once in a lifetime experience.

Hotel Reviews
The View Hotel
Rabat

Wonderful first stop. Enjoyed the treats awaiting our arrival from the airport. Breakfast was delicious!

Authenticity & Character
Beautiful new hotel
Location
Staff
Cleanliness & Comfort
La Maison Arabe Hotel
Marrakech

My favorite! Enjoyed the 1946 hotel steeped in history. If it’s good enough for Winston Churchill it’s definitely good enough for me. Afternoon tea and cookies is a wonderful way to end your day.

Authenticity & Character
Beautiful hotel and delicious food
Location
The neighborhood was a little run down but a quick walk to the square.
Staff
Remembered our name every time and was genuinely happy to see us each afternoon
Cleanliness & Comfort
Lina Ryad & Spa
Chefchaouen

Riad was perfectly located. Simple accommodations with a very helpful staff. Breakfast was delicious. Tried our first Hammam here and the private pool. The Hammam is not a luxurious spa like experience but definitely an eye opener and my skin never looked better.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palais Amani
Fès

Upon checking in the staff showed us to our rooms. My sister’s room was on the main floor with a beautiful open floor plan overlooking the Riad’s open space. We were told that we were upgraded to another room. Unfortunately this room didn’t feel like an upgrade but of a switch to accommodate another. Our room felt dark where the bathroom was separated between the bathing area and facilities right between the seating area making the room feel cramped. To be fair we probably would have been happy with the accommodations if we hadn’t seen the other beautiful room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Loved visiting the Sahara Desert. I would recommend visiting for only one day since there isn’t enough to do for 2 days. I would not take guests to a pool that isn’t up to the same standard as the camp. The pool where we were dropped off at was still under construction and shouldn’t be used.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Rihana Dades
Douar Aït Ouffi

Loved our stay here. The hospitality and food was superb.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Perle D'Eau
Essaouira

The rooms were large and clean, unfortunately they looked into someone else’s room and a stairway. The Riad is dated with a mediocre breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rooms do not have airconditioning so having to close the drapes to preserve our privacy made the rooms uncomfortable.
Hôtel & Spa Le Doge
Casablanca

The Art Deco hotel takes a minute to get used to. My sister’s room was so outlandish that they moved her to a different room where she was very comfortable. The staff was fabulous and the breakfast was delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Transfer to Essaouira & Argan Oil Tour
Transfer to Essaouira & Argan Oil Tour
Morocco

Enjoyed the demonstration and walked away with a better understanding on how the oil is made. More of a stop to purchase quality products.

Quality of Experience
Half-day private tour in Rabat
Half-day private tour in Rabat
Rabat
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour of Chefchaoeun
Guided Tour of Chefchaoeun
Chefchaouen
Quality of Experience
Guides, Drivers and Staff
Very informative
Transport
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss  & Meknes
A Drive from Chefchaouen to Fes via Volubilis, Moulay Idriss & Meknes
Morocco

Loved all of our stops and really enjoyed our stop at Volubilis.

Quality of Experience
Guides, Drivers and Staff
Transport
Karim did a great job getting making stops and adding adventure throughout the day.
Hike through Berber Villages
Hike through Berber Villages
Morocco

Loved spending time with our guide and his lovely wife. They were incredibly welcoming!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taxi was definitely an adventure on its own.
Dine with a local family
Dine with a local family
Morocco

The dinner was delicious! Unfortunately, the wife was so tired that we felt like we were an inconvenience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Family pottery and mosaic workshop
Family pottery and mosaic workshop
Morocco

We loved this activity! We really gained an appreciation for all the work that goes into the art of mosaics and pottery.

Quality of Experience
Guides, Drivers and Staff
Transport
Traditional Henna Party
Traditional Henna Party
Morocco

The artist was extremely talented in her craft.

Quality of Experience
Transport
Brass Etching Workshop in Fes
Brass Etching Workshop in Fes
Fes

We didn’t have a workshop but we did take a tour of the brass making area and saw the experts at work.

Quality of Experience
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

Wonderful day! Lamb lunch was an adventure and loved meeting the monkeys! Riding a camel was an experience in itself. Two hours with rain, wind and sand felt like authentic once in a lifetime ride.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ensemble Artisanal (Handicraft Centre) in Marrakech
Ensemble Artisanal (Handicraft Centre) in Marrakech
Marrakesh

Highly recommend a visit. Quality merchandise priced reasonably without the stress of bargaining!

Quality of Experience
Guides, Drivers and Staff
Full-day guided tour in Fes
Full-day guided tour in Fes
Fes

Loved our guide Hafid! We felt like we were in great hands from start to finish. When bargaining let him help you. We overpaid at the leather store because we tried to do it ourselves. We learned a valuable lesson and got much better as our trip progressed. He spent two full days with us and we enjoyed it immensely.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Boumalne Dades to Marrakech via Ouarzazate & Aït Benhaddou
Morocco

I loved all of our stops… it’s a long day!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Desert Adventures in Erg Chebbi
Guided Desert Adventures in Erg Chebbi
Morocco
Quality of Experience
Guides, Drivers and Staff
 Erg Chegaga Desert Adventure
Erg Chegaga Desert Adventure
Morocco
Quality of Experience
Guides, Drivers and Staff
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Merzouga to Boumalne Dades via Tinghir & Todra Gorge
Morocco
Le Jardin Secret Gardens Tour
Le Jardin Secret Gardens Tour
Marrakesh

We ate lunch her which was a beautiful spot to take a break!

Quality of Experience
Guides, Drivers and Staff
Marrakech - Full Day Tour
Marrakech - Full Day Tour
Marrakesh

Great job acclimating us to the city and giving us wonderful history information.

Quality of Experience
Guides, Drivers and Staff
Transport
Hot Air Balloon Ride
Hot Air Balloon Ride
Marrakesh

What a wonderful way to see Morocco! This was my sister’s first ascension and our 3rd.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cooking Class at La Maison Arabe
Cooking Class at La Maison Arabe
Marrakesh

Great class start to finish! My husband that doesn’t cook loved it as well. We ate the food that we prepared and it was delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Marrakech private food tour
Marrakech private food tour
Marrakesh

Unfortunately this was at the end of the day and we felt rushed. We did enjoy the main meal but could have gone with Karim and had the same experience.

Quality of Experience
Food
Create your family's 'Babouche
Create your family's 'Babouche
Morocco

We only had 40 minutes to have a small demonstration about puffs and Babouche shoes. While informative, it was not what we expected.

Quality of Experience
Guides, Drivers and Staff
Carpet Weaving With Berber Women
Carpet Weaving With Berber Women
Morocco

Demonstration and 5 mins each weaving.

Quality of Experience
Moroccan Hammam Retreat at La Mamounia
Moroccan Hammam Retreat at La Mamounia
Marrakesh

Excellent!

Quality of Experience
Wine Tasting at Domaine Val d'Argan
Wine Tasting at Domaine Val d'Argan
Essaouira

They didn’t know we were coming so we moved on to Essaouira where we had a lovely lunch on the beach.

Quality of Experience
Private Kitesurfing Lesson Essaouira
Private Kitesurfing Lesson Essaouira
Essaouira

Our instructor was thorough and knowledgeable. We ended our lesson with a better understanding of the sport and a desire to continue with lessons.

Quality of Experience
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Essaouira to Casablanca via Eljadida & Safi Coastal Route
Morocco

Uneventful drive. Seeing a sheep on top of a car being transported and a camel along the road was our highlight.

Architectural Elegance: A Journey through the Hassan II Mosque
Architectural Elegance: A Journey through the Hassan II Mosque
Morocco

Beautiful Mosque and a must see since it’s the only one in the country that you can go in.

Quality of Experience
Guides, Drivers and Staff
Off-The-Beaten-Path Casablanca for Early Arrivers
Off-The-Beaten-Path Casablanca for Early Arrivers
Casablanca

Our trip wouldn’t have been the same without Karim our exceptional driver. From start to finish he was instrumental in getting us from point A to Z with wonderful stops in between.

Quality of Experience
Guides, Drivers and Staff
Transport
It’s amazing how much stuff we got in one car.
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Sep 29, 2022
Hi Jennifer, Thank you very much for making time to provide us with your detailed feedback. It's really important as it helps us to enhance our guests' experience. We are glad to hear that we succeeded in meeting your expectations and you had a unique and lifetime experience with our company. All the members of our team always endeavor to go above and beyond to ensure that our guests have memorable moments in our beautiful kingdom. As you mentioned, Morocco is known for the kindness and... Read more

Hi Jennifer,

Thank you very much for making time to provide us with your detailed feedback. It's really important as it helps us to enhance our guests' experience.

We are glad to hear that we succeeded in meeting your expectations and you had a unique and lifetime experience with our company. All the members of our team always endeavor to go above and beyond to ensure that our guests have memorable moments in our beautiful kingdom. As you mentioned, Morocco is known for the kindness and hospitality of its people and we always treat our guests as members of our family and make them embrace the moroccan inspirational cultures as real Moroccans. Such reviews are what keeps us on progress and pushes us to offer more to our precious travelers.

We are, however, sorry to hear about your experience in Riad Perle D'eau. We have recommended this Riad for many years and no client has ever complained about it or their food service. It is the first time to have such an issue; we will contact them to know the reason behind this inconvenience and avoid any similar situation in the future.

Palais Amani is also one of the best luxury accommodations in Fes. We have booked the same categories for both of you, It sounds strange that you didn't have the same type of room similar to your sister's. We have implemented a new communication system for our booking manager to double check with hotels to assure that all the rooms booked look the same and have same category.

Thanks also for sharing your notes about your experience in the red city. Initially, the purpose from this activity is to learn the steps of making the babouche choes and end up making your own. That's really inconvenient that you didn't experience that as it's a part and parcel of the activity; I have contacted your guide in Marrakech and she promised that such a situation wouldn't take place again.

We are sincerely sorry for the inconveniences and looking forward to seeing you again soon.

Best Regards,
Abdel

Our experience of using KimKim was excellent ...
France | Sep 10 - Sep 21, 2022

Elizabeth
Elizabeth G.
United Kingdom | Reviewed on Sep 28, 2022
Our experience of using KimKim was excellent from start to finish. Everything was planned according to what we wanted. There are things that we have learnt from the experience and would ask for differently when we plan a holiday using KimKim again (which will most definitely do).
Thomas was always on hand and responded positively.
Le Clos des Pommiers Guest House - this was a beautiful guest house and ideal for our first night's stay. Although the hosts spoke little English they were...
Read more

Our experience of using KimKim was excellent from start to finish. Everything was planned according to what we wanted. There are things that we have learnt from the experience and would ask for differently when we plan a holiday using KimKim again (which will most definitely do).
Thomas was always on hand and responded positively.
Le Clos des Pommiers Guest House - this was a beautiful guest house and ideal for our first night's stay. Although the hosts spoke little English they were extremely welcoming and went out of their way to secure us a reservation for dinner.
Hotel Le Relais Saint Michel - although not the best hotel we can understand why it was chosen with its vicinity to Mont Saint Michel. Mont Saint Michel was certainly an experience not to be missed, if a bit touristy! The guided tour with Samuel was informative and he was extremely knowledgeable about the area. (It would have been useful to know that you needed a pin number to gain access to the hotel).
Hotel Le Sozo - this was a quirky hotel close to the centre of Nantes, which was a lovely town.
Hotel Anne d'Anjou - this was a lovely hotel in an excellent location. Saumur was an interesting town. The tour of the vineyards with Amelie was fascinating and it was definitely worth doing.
Le Folie Saint Julien Guest House - this was a lovely guest house and the hosts were welcoming, although the location was not ideal as going anywhere involved driving. The tour of the vineyards was not as interesting as the previous one, it felt more like an opportunity for selling wine.
Chateau Tour - this was one of the highlights of our tour. The tour guide Nicolas really made the tour come alive, he was one of the best tour guides I have ever come across.
Hotel Le Pommerais - this was the least favourite of our stays. The hotel wasn't great and nowhere near anywhere to either eat or have a stroll. Although the Le Folie Saint Julien wasn't in the best location, the charm of the accommodation made it worth it, Le Pommerais didn't have this. Also we visited Le Mans on a Monday and virtually everything was shut (not KimKim's fault as this is typical of French regional towns).
Grand Hotel Luxembourg - a great hotel in a perfect location. The tour of the Omaha Beach was inspirational, our only criticism was that it was geared towards Americans, but nonetheless we certainly learned a lot.
Overall this was an experience not to missed, ,the travel plan met what we had asked for (which was sketchy). In the future we will know to be more specific about our requirements.

Activity Review
Loire Valley: Châteaus de Chambord & Chenonceau
Loire Valley: Châteaus de Chambord & Chenonceau
Amboise

The was the highlight of our tour of the Loire Valley. Our guide Nicolas really made the tour come alive. He was the best tour guide we have ever had the pleasure of meeting.

Quality of Experience
Guides, Drivers and Staff
Enthusiasm and knowledge of his subject
Transport
Local specialist: Thomas Heitzmann

Pura Vida - thanks Randall and team!
Costa Rica | Sep 14 - Sep 21, 2022

S
Sarah H.
United Kingdom | Reviewed on Sep 28, 2022
Thanks so much to Randall and team for designing our holiday to Costa Rica, and being so responsive to any requests or changes we had. It was our first time using Kimkim and they were very patient and understanding. They recommended a great mix of locations and activities for us and we managed to fit a lot into 2 weeks. All of the transfers went really smoothly and we felt really well supported throughout the whole trip. Pura Vida!! Read more

Thanks so much to Randall and team for designing our holiday to Costa Rica, and being so responsive to any requests or changes we had. It was our first time using Kimkim and they were very patient and understanding. They recommended a great mix of locations and activities for us and we managed to fit a lot into 2 weeks. All of the transfers went really smoothly and we felt really well supported throughout the whole trip. Pura Vida!!

Hotel Reviews
Jaguarundi Lodge
Monteverde
Arenal Manoa & Hot Springs
Fortuna
Activity Reviews
Canyoning Tour
Canyoning Tour
Arenal/La Fortuna
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde - Hanging Bridges Guided Hike & Zip-lining tour
Monteverde
Guided Hike in Arenal Volcano
Guided Hike in Arenal Volcano
Arenal/La Fortuna
Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Sep 28, 2022

Hi Sarah,

Thank you so much for the positive rating and comments. We're happy that you and David are happy, and we're looking forward to your next visit to our country or to any other destination that Kimkim organizes around the world.

Pura Vida!
Randall

KimKim service was fantastic and will use again!
Mexico | Sep 22 - Sep 26, 2022

S
Shawana G.
Cypress, TX | Reviewed on Sep 28, 2022
This was my first time using KimKim and was phenomenal in many ways. It was like having a personal guide with me and my group of 8 friends throughout my entire birthday celebration. They set up a personal chef, photographer, five days of transportation and excursions. The only thing that I am not totally favorable about is the lack of transparency in the pricing model. I had a friend to cancel and hike I understand the no refund policy after thirty days, we all know that all... Read more

This was my first time using KimKim and was phenomenal in many ways. It was like having a personal guide with me and my group of 8 friends throughout my entire birthday celebration.

They set up a personal chef, photographer, five days of transportation and excursions.

The only thing that I am not totally favorable about is the lack of transparency in the pricing model. I had a friend to cancel and hike I understand the no refund policy after thirty days, we all know that all excursions can be cancelled and refunded up until
About 48 hours before the trip.

But, I will let that go because everything was planned out perfectly and took allllllllllll the stress away from me. Any issues that we had Ximena and Melina were only a WhatsApp chat away. I honestly rate these ladies 7 stars!!!!!!

Leslie did great on the planning but was often slower for someone who lacks patience (me), but once the trip was handed over the Ximena and Melina the responses were within seconds. This brought me so much comfort and my group was amazed at how responsive they were at all hours!!!

Activity Reviews
Mexican Dinner Party!
Mexican Dinner Party!
Nuevo Vallarta
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset in a Sailing Boat
Sunset in a Sailing Boat
Mexico
Quality of Experience
Guides, Drivers and Staff
Transport
City tour & Tequila Tasting
City tour & Tequila Tasting
Puerto Vallarta
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Leslie Pérez

from organizing to the real trip, everything ...
Italy | Sep 20 - Sep 27, 2022

Diana
Diana S.
Irvine, CA | Reviewed on Sep 28, 2022
from organizing to the real trip, everything is going smoothly Read more

from organizing to the real trip, everything is going smoothly

Hotel Reviews
Rivoli Boutique Hotel
Florence

charming hotel, good services

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa La Francigena
San Gimignano

amazing views, super helpful management, ample living areas,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marianne Lopez

Every guide we had was special, as was each o...
Italy | Sep 15 - Sep 27, 2022

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Cecilia M.
Fort Myers, FL | Reviewed on Sep 28, 2022
Every guide we had was special, as was each of the tours we partook in. We especially enjoyed boat ride to the Zingaro Reserve. Boat company the Lionel Ritchie was great!
We thought Lorenzo Capraro delivered a wonderful guided tour of Agrigento.
We loved Professor Onofrio Prestifilippo at the Casale of Villa Romana.
Our tour of Ortigia and the Neapolis Archaeological Park with was amazing with Fausto Mignelo
Our tour with Marco Saprenza was awesome on Mt. Etna.
We enjoyed the energy of...
Read more

Every guide we had was special, as was each of the tours we partook in. We especially enjoyed boat ride to the Zingaro Reserve. Boat company the Lionel Ritchie was great!
We thought Lorenzo Capraro delivered a wonderful guided tour of Agrigento.
We loved Professor Onofrio Prestifilippo at the Casale of Villa Romana.
Our tour of Ortigia and the Neapolis Archaeological Park with was amazing with Fausto Mignelo
Our tour with Marco Saprenza was awesome on Mt. Etna.
We enjoyed the energy of Lara Guida Turistica on our very rainy excursion through Palermo.
All of our Hotel professionals were very capable, we especially loved Hotel Failla’s accommodation.
Overall we were very pleased with all the arrangements that were made by Marianne. It was especially comforting to be able to reach out to her whenever we were not sure of a given situation. Of course our drivers were timely and very professional as well.
We will definitely recommend Kim Kim and hope to do another excursion in the future ourselves.

Hotel Reviews
Agriturismo Casale del Golfo
Castellammare del Golfo

We loved the setting for the Hotel but felt it was slightly in a poorer location for touring purposes. Unfortunately the A/C was not functioning very well, so night time sleep was difficult,

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Failla
Modica (RG)

Loved this Hotel, excellent room, excellent staff, excellent location!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gargallo
Syracuse

Very small room, but it was the location that was so excellent for seeing Ortega.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Baia delle Sirene
Taormina

A little too far from Taormina, though we did not take advantage of using the cable car.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Tonic
Palermo

Excellent location in Palermo

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marianne Lopez

Our trip planned by Johanna was fantastic! T...
Peru | Sep 8 - Sep 18, 2022

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Julie G.
Saratoga Springs, NY | Reviewed on Sep 28, 2022

Our trip planned by Johanna was fantastic! The hotels were all lovely, the food tour in Lima led by Amy was lots of fun and our drivers were all friendly and safe drivers. The highlight of our trip was our guide for Machu Picchu, the Sacred Valley and Cusco. Flor was an amazing guide-knowledgeable, resourceful, accommodating, considerate, and fun! Without a doubt she made our trip an experience of a lifetime! I have already recommended Kimkim to family and friends planning adventures around the world!

Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Sep 28, 2022

Hi Julie,
Our team is so glad you and Stewart had a great time traveling through Peru! It was a pleasure helping you plan this trip and look forward to helping you again in the future.

Best,
Johanna

We had an amazing trip to Italy and Greece th...
Italy | Sep 19 - Sep 25, 2022

Jack
Jack D.
Denver, CO | Reviewed on Sep 28, 2022
We had an amazing trip to Italy and Greece thanks to the help of KimKim and our specialist Harris. Starting in Sorrento we had a peaceful stay right along the bay. Enjoyed wine and pizza and the local beaches. Next we traveled to Athens where we had an amazing staying in Plaka District. We then finished the trip in Santorini where we enjoyed days by the pool and amazing Greek cuisine. I would recommend KimKim to anyone looking to travel abroad and see the world in more detail! Read more

We had an amazing trip to Italy and Greece thanks to the help of KimKim and our specialist Harris.

Starting in Sorrento we had a peaceful stay right along the bay. Enjoyed wine and pizza and the local beaches.

Next we traveled to Athens where we had an amazing staying in Plaka District. We then finished the trip in Santorini where we enjoyed days by the pool and amazing Greek cuisine.

I would recommend KimKim to anyone looking to travel abroad and see the world in more detail!

Hotel Review
Sweet Home Hotel
Athens

Great hotel, super comfortable and right next to some amazing restaurants in Plaka district.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Harris Bitsounis
Harris
Harris Bitsounis
Local specialist in Athens | Replied on Sep 30, 2022

Dear Jack,

I am really happy hearing that you enjoyed your trip and you loved each destination. Thank you for your kind words, as it is really important for the whole team to give you a unique overall experience. I will be glad to work with you in the future and organize another unique trip in different destinations of both countries!

Wish you happy and safe travels!

King regards,
Harris

Our guide Dennis, and our driver Surya were e...
Indonesia | Sep 18 - Sep 26, 2022

D
Donald S.
Brattleboro, VT | Reviewed on Sep 28, 2022
Our guide Dennis, and our driver Surya were excellent. Also, at Ecolodge in Bukit Lawang, our guide Zul and the assistant, Jat were a very good team for finding orangutans and birds.
The trip overall was exciting and mind-broadening.
Read more

Our guide Dennis, and our driver Surya were excellent. Also, at Ecolodge in Bukit Lawang, our guide Zul and the assistant, Jat were a very good team for finding orangutans and birds.
The trip overall was exciting and mind-broadening.

Hotel Reviews
Ecolodge Bukit Lawang
Bukit Lawang

Hotel rooms very basic, not in a bad way, but because the hotel is ecologically -oriented, some features, such as no hot water for the showers, may not be good for everyone. It was fine for us.

Authenticity & Character
Very committed to the environment
Location
Great place for orangutans
Staff
Friendliness, and helpfulness
Cleanliness & Comfort
Hotel Emerald Garden
Medan

Clean, decent pool, good breakfast buffet.

Authenticity & Character
Location
Closer to airport if just staying there for the convenience before flying out.
Staff
Cleanliness & Comfort
Sinabung Hills Berastagi
Berastagi

Very short stay so hard to say, but was very clean and nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabo Cottages
Sumatera Utara

Nice location, nice rooms, good food, staff very friendly and helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Trek in Gunung Leuser National Park
Trek in Gunung Leuser National Park
Bukit Lawang, North Sumatra

Orangutans very easily seen. Our guide and assistant very good at spotting and identifying birds, which is not usual for them, we felt, but they were very open to helping with the birds.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Trek Leuser Park - Day 2
Trek Leuser Park - Day 2
Bukit Lawang, North Sumatra

same as day 1

Trek Leuser Park - Day 3
Trek Leuser Park - Day 3
Bukit Lawang, North Sumatra

same as day 1

Quality of Experience
 Sunrise Mount Sibayak Trek & Travel to Samosir Island
Sunrise Mount Sibayak Trek & Travel to Samosir Island
Indonesia

Long drive but good driver, good sights.

Travel from Bukit Lawang to Berastagi
Travel from Bukit Lawang to Berastagi
Indonesia

Good driver, interesting sights.

Travel from Samosir to Medan Airport via Pematang Siantar
Travel from Samosir to Medan Airport via Pematang Siantar
Indonesia

Long but good driver, interesting sights.

Local specialist:
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Oct 10, 2022

Hello Donald ,

thank you very much for your review.

I am happy that you could see the beautiful wildlife of Sumatra!

Marrakech to Tanger. A very special journey.
Morocco | Sep 20 - Sep 28, 2022

Sean
Sean C.
Malaysia | Reviewed on Sep 28, 2022
We first planned to go to Morocco in 1998 ..... it's taken a while but we've just finished an amazing trip. Starting in Marrakech, over the High Atlas to Boumalne Dades, the desert of Erg Chebbi, across the middle atlas to Fes, the beautiful Blue City of Chefchaouen and flying out of Tanger. All this time we were in the very capable hands of Samir who’s genuine passion for his country and Berber culture was an unexpected bonus to the trip. It was a pleasure to meet him and be able to learn... Read more

We first planned to go to Morocco in 1998 ..... it's taken a while but we've just finished an amazing trip. Starting in Marrakech, over the High Atlas to Boumalne Dades, the desert of Erg Chebbi, across the middle atlas to Fes, the beautiful Blue City of Chefchaouen and flying out of Tanger.

All this time we were in the very capable hands of Samir who’s genuine passion for his country and Berber culture was an unexpected bonus to the trip. It was a pleasure to meet him and be able to learn just a little about Morocco and it’s people. I am a nervous traveller yet he managed to make the long drives a relaxing delight with his safe and assured driving.

We had a great experience. High lights would be exploring the desert and wondering the streets of Chefchaouen at sunset. If we had a little more time I would have loved to explore the high Atlas Mountains and see more of the wilderness of Morocco. Maybe next time. Tips for Marrakech and Fes medinas with guides. Do a little homework first so you know exatcly what you want to see, eat and buy. It does feel that the guides ( more so
In Fes ) are really just on a tour of things to buy ( with a commission ) so it's worth knowing what you really want to do and being firm , but sincere about it with the guides. The medinas are somewhere to get lost in but somethings that's half the fun.

Altogether a wonderful albeit 24 years late and a big thank you to Samir.

Hotel Reviews
Dar Jasmine
Chefchaouen

We absolutely lives the Riads in Marrakech and Fes but the design is very insular (as it was designed to be ). It was literally a breath of fresh air to stay in the beautifully designed Dar Jasmine. Breathtaking views of Chefchaouen, amazing service and a good work out with all those stairs.

Authenticity & Character
While not historical. It captures the mood perfectly and also has all the trimmings of a 5 star hotel.
Location
Sunset and Sunrise Views
Staff
Friendly, polite and helpful. Couldn’t ask for anything more.
Cleanliness & Comfort
Desert Luxury Camp Erg Chebbi
Merzouga

To escape into the desert. The solitude and serenity. The two unexpected takeaways from the desert. The absolute silence when the wind isn’t blowing and how cold the sand feels in the mornings.

Authenticity & Character
Location
Unbeatable. Love the fact that you need a 4X4 to get here.
Staff
Cleanliness & Comfort
Palais Sebban
Marrakech

My first experience of Morocco. I had wanted to see the courtyard Riad Architecture since I can remember. I was not disappointed. Exquisite detailing and finishes and so comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Xaluca Dades
Boumalne

Quirky hotel in a slight time warp. Glorious terrace for sunset

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on Oct 04, 2022
Hi Sean, Thank you very much for making time to provide us with such an awesome feedback, it really makes our day. We are glad to hear that we catered to your wishes and you had a unique and lifetime experience with Original Travels. All the members of our staff always strive much hard to go above and beyond to satisfy the needs of our guests and make sure they have memorable moments in our gorgeous country. Great reviews such yours motivate us to keep the amazing work and provide our... Read more

Hi Sean,

Thank you very much for making time to provide us with such an awesome feedback, it really makes our day.

We are glad to hear that we catered to your wishes and you had a unique and lifetime experience with Original Travels. All the members of our staff always strive much hard to go above and beyond to satisfy the needs of our guests and make sure they have memorable moments in our gorgeous country. Great reviews such yours motivate us to keep the amazing work and provide our guests with high quality services.

Thank you again and looking forward to crafting together another wonderful journey for you in the future.

Best Wishes,
Mohamed

Highly recommend.. Picture perfect plan
Norway | Sep 20 - Sep 27, 2022

K
Kavita P.
Mesquite, TX | Reviewed on Sep 28, 2022

Amazing! It was our first time going with kimkim… was a little nervous, having never used a travel consultant online to do our bookings before. But every little detail was well thought out and paced out. We had a great balance of activity and relaxation. Norway is spectacular… Flam is a must see.
I would totally recommend KimKim… thanks so much Julia for planning the perfect holiday.

Local specialist: Julia Plaschke
Julia
Julia Plaschke
Local specialist in Kristiansand | Replied on Oct 03, 2022

Kavita, thank you for you nice review! I am glad you had an amazing time in Norway.
I wish you all the best
Julia

Tomaz worked tirelessly to organize our trip ...
Italy | Sep 8 - Sep 24, 2022

M
Marissa C.
Bozeman, MT | Reviewed on Sep 28, 2022
Tomaz worked tirelessly to organize our trip the way we wanted and Grand Cuvee Tours managed it. Given the complexity of the trip for 3 countries over more than 2 weeks there were a few snafus which were well managed by the GCT team, but in all everything went extremely well. Italy was awesome and some of the hotels we stayed at were fantastic. In particular, the guide we had at the Uffizi gallery was very helpful and knowledgeable and the lady who guided us around Salzburg easily adapted to... Read more

Tomaz worked tirelessly to organize our trip the way we wanted and Grand Cuvee Tours managed it. Given the complexity of the trip for 3 countries over more than 2 weeks there were a few snafus which were well managed by the GCT team, but in all everything went extremely well. Italy was awesome and some of the hotels we stayed at were fantastic. In particular, the guide we had at the Uffizi gallery was very helpful and knowledgeable and the lady who guided us around Salzburg easily adapted to what we wanted to see and went out of her way to ensure we managed our way through the atrocious weather. We also had some great drivers, including Vincenzo who managed our visit to Pompeii and had an infectious sense of humor. This was the first time my adopted daughter visited Europe and she loved every day of it. Thank you everyone who helped make this a memorable vacation.

Hotel Reviews
Hotel Spadai Florence
Florence

Very accommodating staff, pleasant room, and astounding breakfast, the best I have ever seen.

Authenticity & Character
Style
Location
Staff
Their can do and pleasant attitudes.
Cleanliness & Comfort
Lovely room
Hotel Monte Cenci
Rome

This is a lovely, quiet hotel close to many attractions, with many restaurants within walking distance.

Authenticity & Character
Loved the top floor where we could hang out.
Location
Fun neighborhood.
Staff
Incredibly helpful and easy to work with.
Cleanliness & Comfort
Small room but pleasant.
Das Tigra Hotel
Vienna

Quiet hotel close to many Viennese attractions, nice rooms.

Authenticity & Character
Nice style. Nice little touches.
Location
Walking distance to everything we saw.
Staff
Very helpful and engaging.
Cleanliness & Comfort
Realky liked the room. Good breakfast.
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Oct 12, 2022

Hi Marissa, thank you. I look forward to seeing you on another trip with us. Kind regards, Tomaz

Greece - City, Mountains and Sea
Greece | Sep 9 - Sep 26, 2022

Chad
Chad M.
Scottsville, KY | Reviewed on Sep 27, 2022
Greece was so amazing that I really do not know where to begin. First, KimKim and Chris were incredible. Chris took the time to talk to me and my wife and really try to understand the type of trip we were after - we wanted to explore on our own, sail on a small boat and see all the sights but not be with a big group. He put together an 18 day extravaganza that included local guides in Athens (Thanks Apollo !), a car rental with us driving around Greece to Delphi, Olympia, Nafplio and all... Read more

Greece was so amazing that I really do not know where to begin. First, KimKim and Chris were incredible. Chris took the time to talk to me and my wife and really try to understand the type of trip we were after - we wanted to explore on our own, sail on a small boat and see all the sights but not be with a big group.

He put together an 18 day extravaganza that included local guides in Athens (Thanks Apollo !), a car rental with us driving around Greece to Delphi, Olympia, Nafplio and all the amazing sites in between. We had lunch with an amazing family of olive oil makers, we toured a winery (that our local guide in Athens suggested), incredible accommodations at each city (we stayed in Galaxidi, Katakolo and Nafplio). The driving was easy and fun and gave us the flexibility to do what we wanted. We made a circle around the Bay of Corinth, returned to Athens and flew to Mykonos. In Mykonos we hopped on a 40 foot sailboat.

We sailed with naxos-yachting.com and had an incredible crew - shout out to Akis and Anna. They took us to Delos, Paros, Naxos, Schinousa and Santorini. Each port was mind blowing and after 4 days of sailing, they are friends for life. They had so much local knowledge and got us off the beaten path - we hit restaurants that only the locals use, we jumped off cliffs, we swam in caves and at one point we found ourselves sitting on the front porch of an old couple's house, laughing and drinking some homemade liquor with them - us not speaking a lick of Greek and them not speaking a lick of English - amazing.

We ended the trip with a few restful days on Santorini - we had wine tour, a boat ride through the caldera and more amazing accommodations - Santorini is like a movie set.

We travel a lot and expect small things/inconveniences to pop up. Honestly, did not have a single one. Every time Chris had planned a driver - they were there on time and professional. Every flight - we had our tickets, transfer etc. Every hotel, they were waiting for us. Unreal.

All in all, one of the best trips of my life.

Hotel Reviews
Athens Manor Houses
Athens

The accommodations are great, the staff super nice and the breakfast was spot on. The location is perfect as we could walk to everything. The only negative for me was the street noise in Athens but even with that, it was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As an American who lives in the South, I was wishing for stronger AC.
Ganimede Hotel
Galaxidi

Beautiful place. My wife and I ended up with a very large room that had a kitchen, bath and upstairs loft. The Breakfast in this place is crazy good. Staff was super. I honestly felt like I was staying in someone's house.

Authenticity & Character
Felt like someone's home - in a good way.
Location
Town is small but we could walk to both harbors in less than 3 minutes. The town is wonderful to walk around.
Staff
Cleanliness & Comfort
Orizontes View Hotel
Pyrgos Ilia

Clean, crisp, modern, spacious, great AC - oh, and the view !!!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
3Sixty Hotel & Suites
Nafplio

Nafplio is a must see. While I tell everyone that the people I met in Greece were the nicest people in the world, the staff at this hotel topped the list. The young ladies that worked the desk and the breakfast area were delights. They were super helpful, took care of getting our laundry done, hooked us up with suggested beach spots and kept the ice buckets full (which in Europe is amazing). The rooms were large, big ceilings and great. The food at the restaurant (breakfast was included) was great, so good that we stayed for dinner one night.

Authenticity & Character
Location
Small beautiful town and this place is right in the middle of it all.
Staff
THE MOST HELPFUL
Cleanliness & Comfort
Great rooms and great AC
Activity Reviews
Acropolis & Flavors of Athens
Acropolis & Flavors of Athens
Athens

Apollo was our guide and he did a great job answering 1,000 questions, giving us insight into the ruins and, best of all, giving us tips for the rest of the trip. At his suggestion we hit a winery "Up in the Clouds" and had one of those unexpected great days.

Quality of Experience
Guides, Drivers and Staff
Transport
Lunch with Olive Grove View
Lunch with Olive Grove View
Greece

This was an "optional" but suggested event. We had a group of 6, I called on our way out of Delphi and they said just swing by. HOLY COW - we had one of the best meals, olive oil tasting, discussions with locals on the whole trip. 6 people 4 bottles of wine and all the food you can eat - $140.

Quality of Experience
Food
Guides, Drivers and Staff
At sea in the Aegean
At sea in the Aegean
Greece

Naxos Yachting - Akis and Anna were our crew and they were wonderful.

Quality of Experience
Local folks with local knowledge.
Private Santorini Wine Tour
Private Santorini Wine Tour
Santorini

Great tour of a couple of wineries - pretty standard stuff. Our guide Elsa was very sweet and knowledgeable. The dinner after was great food but we were the only people in the place so the atmosphere was a lacking.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Quality vehicles - very comfortable.
Local specialist: Chris Leontopoulos
Chris
Chris Leontopoulos
Local specialist in Delphi, Greece | Replied on Oct 20, 2022
Hi Chad Thank you very much for taking the time to write such a detailed, and kind review!
I am ecstatic that all the group had such a wonderful time! The trip was a long time in planning, had many "moving parts" and it was great that everything went well! Especially the good weather you had during the sailing part.
Of course, as you've learned, I have a great team to support my travellers, and we have fantastic guides, partners and hotels that we like to suggest. Combine that with good...
Read more

Hi Chad

Thank you very much for taking the time to write such a detailed, and kind review!
I am ecstatic that all the group had such a wonderful time! The trip was a long time in planning, had many "moving parts" and it was great that everything went well! Especially the good weather you had during the sailing part.
Of course, as you've learned, I have a great team to support my travellers, and we have fantastic guides, partners and hotels that we like to suggest. Combine that with good spirited and open hearted travellers, what could go wrong?

I look forward to hearing from you again in the future if you ever get the itch to explore more of Greece, or Italy (which we also do by the way!)

Till then, all the best!

Chris

We had an amazing trip! With Deborah's coord...
South Africa | Sep 7 - Sep 23, 2022

J
JANICE T.
Highlands Ranch, CO | Reviewed on Sep 27, 2022
We had an amazing trip! With Deborah's coordination, expertise and knowledge, she blended our request for traditional African cultural experiences and off the beaten path adventures. We visited Johannesburg (Soweto, Cradle of Humankind, Sterkfontein Caves), Safari in Kruger Bush, Cape Town coastal tours (including lunch with Nicky Gibbs!), Paternoster (Penguins, lunch at Wolfgat), Cederberg, (Rock Art), Franschhoek (Wine Country), National Parks (both Western & Fossil), Victoria Falls, then... Read more

We had an amazing trip! With Deborah's coordination, expertise and knowledge, she blended our request for traditional African cultural experiences and off the beaten path adventures. We visited Johannesburg (Soweto, Cradle of Humankind, Sterkfontein Caves), Safari in Kruger Bush, Cape Town coastal tours (including lunch with Nicky Gibbs!), Paternoster (Penguins, lunch at Wolfgat), Cederberg, (Rock Art), Franschhoek (Wine Country), National Parks (both Western & Fossil), Victoria Falls, then onto the Grand Finale on the Chobe River Boat. Transfers went smoothly, as with every hand-off to a new wonderful Tour Guide. Would highly recommend her to personalize your next adventure. We can’t thank her enough!

Local specialist: Deborah Smook
Deborah
Deborah Smook
Local specialist in Cape Town | Replied on Sep 29, 2022

Hello Dear Janice & Dean

It was so incredible to meet you and spend a bit of time with you as well. I loved planning your dream trip with you and that I could get you off the beaten track!
I look forward to visiting you in the US next year.

Thank you so much for the review - it makes what I do so rewarding.

Deb

Kimkim and Trail Travel Planned a Great Trip!
Turkey | Sep 17 - Sep 23, 2022

Karen
Karen P.
Belgium | Reviewed on Sep 27, 2022
We were late getting started on planning our trip to Turkey, but Berat stepped right up and got us all squared away in just a few days. We had some ideas about what we wanted to see and she put them together in an itinerary that made sense, with a good balance of travel and sight seeing each day. We had been warned away from Troy, but our guide, Erdem Keseli, did a great job of interpreting the site and the museum, as he did for the other sights we visited (Gallipoli, Assos, Pergamon,... Read more

We were late getting started on planning our trip to Turkey, but Berat stepped right up and got us all squared away in just a few days. We had some ideas about what we wanted to see and she put them together in an itinerary that made sense, with a good balance of travel and sight seeing each day. We had been warned away from Troy, but our guide, Erdem Keseli, did a great job of interpreting the site and the museum, as he did for the other sights we visited (Gallipoli, Assos, Pergamon, Asclepion, and Ephesus). We enjoyed the hotels Berat selected, especially the Sunset Boutique Hotel in Assos where we had a great view and the best breakfast! The last night of our trip in Sirince at the Hotel Manolian was disturbed by the loud barking of the street dogs, though there's little the hotel could do to prevent that. It was otherwise comfortable and well located for wandering the streets of the village. Overall, everyone we interacted with on our trip, guide, driver and hotel staff were warm and welcoming and we are already dreaming of our next trip to Turkey!

Hotel Reviews
Sirkeci Mansion Hotel
Istanbul

This is a charming hotel in a wonderful location for exploring the sights of Sultanahmet in Istanbul. The staff were very kind and helpful and breakfast was delicious. The view from the rooftop terrace at night is magical.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Doubletree by Hilton Çanakkale
Çanakkale

While clearly a chain hotel, this hotel is well located and clean and has all the amenities one might want. The staff were very friendly and breakfast was good. The bed was very comfortable. It is outside the central part of Cannakale, but is along the water with good restaurants in walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Assos Sunset Boutique Hotel
Çanakkale

We loved this hotel. The room was charming and the staff were wonderful. The view from the terrace was spectacular. Breakfast was the best of the whole trip - a whole selection of traditional Turkish breakfast foods.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Hera
Bergama

This is a charming hotel in walking distance from the commercial center of Bergama. It was quiet and comfortable and the staff were very welcoming. Breakfast was good, but since it was the day after our spectacular Assos Sunset Boutique Hotel breakfast, it wasn't quite the same. There is a charming courtyard where you can relax with a drink any time of day.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Discover Byzantine + Ottoman Istanbul
Discover Byzantine + Ottoman Istanbul
İstanbul

We enjoyed all the sights on this tour. It was great to have a guide who was able to get priority entrance for the Palace and the Cistern so we didn't have to waste time waiting in lines.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on Sep 28, 2022

Dear Karen,

We are so happy to hear that you had a great time in Turkey with our team at Trail Travel! Thank you so much for the overall feedback and comments on the hotels, we do appreciate our travelers' thoughts to make improvements for the future. We look forward to hosting you here again!

Best regards,
Berat

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