Kimkim Trip Reviews

4.8
Based on 14,236 ratings
Read 14,236 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Imperial cities in Morroco
Morocco | Dec 29 - Jan 7, 2018

R
Renee v.
Medford, MA | Reviewed on Jan 16, 2018
Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes. The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19. We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus,... Read more

Our driver Sellam was outstanding and so were Larbi and Hassan, the guide in Fes.

The riad in Fes was beautiful, but the food was awful and the owner, Assis kept promising food/meals that never came since the kitchen didn't know about it and his stuff has no clue and the cook(s) don't either. The bathroom always stank of sewage. We were in room #19.

We also were required to pay an extra $85 for a New Year's Eve Fiesta, that also did not exist and the New Year's dinner was uneatable. Plus, Assis refused to return the $85 to Larbi, Larbi nevertheless did reimburse us out of his own pocket. We learned later from another driver, that Assis did the same thing to him and his guests. We understood, that Assis took over the management of the riad only recently and that the riad before was run very well.

The main dinner course in the hotel in Rabat was also uneatable. We were the only guests and the meat and veggies were cooked in rancid, old and overheated oil. The hotel has a 4-star rating - it should have a minus 4-star rating.

Hassan and Samira in the riad in Marrakech were absolute charming and great hosts. Samira is a fabulous cook. Everything was great!

All the other places were fine. I only mentioned above the really great and really bad experiences.

Local specialist: Ian Hardie
Ian
Ian Hardie
Local specialist in Scotland and Morocco | Replied on Jan 20, 2018
Hello Renee.
I am pleased to read your review, thank you very much for taking time to write it. It is unfortunate that some accommodations underperformed; all such comments help Anzal Tours to make some decisions regarding our service providers that will certainly be in the interests of the company being able to offer the very best for our travelers.
It was good to be with you on your High Atlas day; I learned a lot of from you and I hope that I gave you some... Read more

Hello Renee.
I am pleased to read your review, thank you very much for taking time to write it. It is unfortunate that some accommodations underperformed; all such comments help Anzal Tours to make some decisions regarding our service providers that will certainly be in the interests of the company being able to offer the very best for our travelers.

It was good to be with you on your High Atlas day; I learned a lot of from you and I hope that I gave you some good information about Morocco too. It is excellent that Sellam, your driver, provided such good, professional service for you. Happy future travels! Larbi, Owner of Anzal Tours.

Trip to Colombia
Colombia | Dec 26 - Jan 11, 2018

M
May Y.
| Reviewed on Jan 16, 2018
We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything... Read more

We booked our Columbia trip using Kimkim. This was the first time we used Kimkim. What a great company. We will use them again. Nathalie, our specialist, was awesome. She was very helpful in tailoring the trip to what we like. The ideas and suggestions she had were great for us and our kids. We did things that even books such as lonely planet did not even list as activities. Everything we did in Columbia was great. Nathalie even called us several times during the trip to make sure everything was going smoothly.

The people Kimkim used in Columbia, from drivers to guides, were all very nice, always on time, very helpful and knowledgeable. We loved everything we did, from the beautiful Spanish colonial towns of Barichara and Villa de Leyva to the beautiful beaches of Tayrona and around Cartagena. We loved the lush coffee region and the Valle de Cocora. We all enjoyed a private coffee tasting that even our 10 and 11-year-old daughters loved and asked for more coffee! Best coffee ever. As outdoor lovers, we especially enjoyed hiking, zip lining, white water rafting, tubing on a river and mountain biking.

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Jan 31, 2018

Hello May,

Thank for your detailed comments! I am glad you enjoyed every single moment of Colombia! You discovered a great diversity of region and landscapes. Feel free to come back anytime if you want to visit even more of the country!
Best wishes,

Nathalie

Table Mountain
South Africa | Dec 31 - Jan 1, 2018

V
Vidya M.
| Reviewed on Jan 16, 2018

Thanks Carla for your guide through emails. Everything was perfect, on time and the price is reasonable. The driver also cooperative and give us lots of information about cape town. Will definitely recommend this tour.

Local specialist: Carla Ferreira
Carla
Carla Ferreira
Local specialist in Cape Town | Replied on Jan 16, 2018

Hi Vidya,

I'm so glad you had a great time in Cape Town. I am here to help and love showing off our lovely country :-)
Hope to see you soon!

Thanks Carla

visiting birth place
Myanmar | Jan 1 - Jan 12, 2018

P
pratibha g.
Melbourne, FL | Reviewed on Jan 16, 2018

The whole trip was wonderful. Our guide in Mandalay and (July) in Yangon were exceptional. Just one thought, 4 nights in Bagan was a bit much. Maybe adding a little more north city might be interesting. In my case, I should have done Lashio. If guides could have more info for dinner, might be helpful. Loved the country & the people. Food was good too.

Local specialist: Su Shwe Yee Aung
Su Shwe Yee
Su Shwe Yee Aung
Local specialist in Yangon | Replied on Jan 17, 2018

Thank you, Pratibha for your generous rating on our service. I am so happy to hear that you are enjoyed your Myanmar travel to the fullest. I believe you have brought some memorable moments from visiting your birthplace. I will be more mindful in planning the trip to go smoother next times and improve our services where necessary.
I would like to thank again for traveling with us, Myanmar Diaries. Please do come again if time allows, I would love to welcome you in the future too!
All the best,
Su

Trip to Ecuador
Ecuador | Dec 24 - Jan 7, 2018

A
Aryeh C.
Paramus, NJ | Reviewed on Jan 15, 2018
Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful. On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while. Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all,... Read more

Great trip! Gabor was extremely communicative and receptive and helpful in planning the Honeymoon of our dreams. There was a portion of time when some other man, Rune, was helping us, and he was awful.

On our end, we should have asked more questions about how long each car ride was going to be - we are not really car people and should have anticipated that getting around would take a while.

Our guide, Dario, was fantastic. He always arrived on time. He knew the answers to most, if not all, of our questions. He found a good balance between interacting with us and giving us space, and he was extremely kind and generous. We could not have asked for a better guide.

In the Galapagos, we had a terrible guide, so terrible that we ended up paying for an Airbnb that we never actually stayed in. He must not have checked his messages or been so organized because we sent him all details, including the address, of where we needed to stay in each night, and he just didn't have the information with him. It got to be late on the Island, and we ended up spending money on a hotel that cost $70 per night (we stayed two nights) while paying an additional $140 for an Airbnb that we never got to stay in. This was very frustrating. Another issue that happened was when he gave us his USD card to download some photos that he took of us. The minute we put them on the computer, naked photos of him and his partner came up on the screen. While we really appreciated the photos he took of us, we were not happy with what was presented to us on the screen.

Reflecting back, the Jungle and the Galapagos were the two most memorable places. We enjoyed the climate, the people, the food and the general atmosphere. The other places were nice too but the highs of the trip were the Jungle and the Galapagos.

No one really communicated with us about the potential for altitude sickness at Cotopaxi, and we had a hard time going from lower altitude to higher altitude - up and down and up and down - it did a number on my husband's body. In the future, we would do fewer places for more days. But again, this is no way the fault of KimKm, just our own way of going about planning.

Really amazing trip.

Local specialist: Gabor Csizmadia
Gabor
Gabor Csizmadia
Local specialist in Ecuador | Replied on Feb 02, 2018
Dear Aryeh and Ariela, first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you. I will definitely hand over your kind words to Dario and Yacuma Team! As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work... Read more

Dear Aryeh and Ariela,

first of all, I'm happy to hear that the majority of your trip went well and that you are satisfied with the assistance I provided you.

I will definitely hand over your kind words to Dario and Yacuma Team!

As for Galapagos, I'm shocked to hear what happened with the guide. Since we have met about half an hour after this incident with the photos, maybe I could've done something about it if you had mentioned what happened, however I can assure you that we will not work with him in the future.

With regards to the Airbnb, unfortunately this is out of our hands as our operations team from Quito also tried to reach the Airbnb owner based on the contact information you provided us with, however he never answered the calls and therefore the guide had to take you to a hotel.

About the altitude sickness, it's normally not a problem, however I will definitely pay more attention to this and will inform my future travelers about the possible risks of changes in altitude.

All in all, I honestly hope your honeymoon was a great experience, and as we discussed in person, if you require any assistance in the future, I will be more than happy to help you planning your next trip!

Take care and all the best,
Gabor

Trekking in Nepal - A Guide to the Best Trekking Areas, Best Time to Go, and Tips on How to Organize Your Trek
Nepal | Dec 27 - Jan 8, 2018

J
Jane M.
United Kingdom | Reviewed on Jan 15, 2018
I have recently done the Annapurna Base Camp trek. From my first contact with Ngima it was so easy to arrange and Ngima answered all my questions promptly and helpfully and made the whole booking experience so problem free. The trek was everything I had hoped for and more, we were blessed with glorious weather throughout and reaching Base Camp at sunrise was a truly memorable experience. I was travelling with my son (I am 65 and my son 29) and our wonderful guide Pemba was so professional,... Read more

I have recently done the Annapurna Base Camp trek. From my first contact with Ngima it was so easy to arrange and Ngima answered all my questions promptly and helpfully and made the whole booking experience so problem free. The trek was everything I had hoped for and more, we were blessed with glorious weather throughout and reaching Base Camp at sunrise was a truly memorable experience. I was travelling with my son (I am 65 and my son 29) and our wonderful guide Pemba was so professional, caring and fun to be with, and very interesting explaining to us about the local life and region. He was also so supportive to me while I struggled with what seemed like endless steps to climb on some days! He coped and understood so well the differences in age and ability between my son and myself and I was so thrilled to make it to Base Camp. Our porter Pasang was also a joy, never seemed to stop smiling despite having to carry our —-hopefully not too heavy —load. I cannot recommend both of them highly enough. My one bit of advice would be—-take more cash than you think you need on the trek—-EVERYTHING is extra, drinks, snacks , loo roll, phone charging, internet when available, showers, drinking water, etc and it really mounts up .
A huge thank you to Ngima and his team, a truly wonderful experience. We were sorry to leave.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Jan 17, 2018

Hi Jane,
Thank you very much for taking some of your precious time to share your adventure experience with us. I am very happy that you had a great time during your stay in Nepal. we too hope to welcome you again very soon and organize another trip to Nepal for you.
Best wishes,
Ngima.

Balthali Village Trek via Namo Buddha and Panauti
Nepal | Jan 7 - Jan 11, 2018

Doug
Doug K.
Australia | Reviewed on Jan 15, 2018
To be honest, we put a lot of trust in Kimkim as we weren't paying a great deal of attention to the finer details prior to heading OS. So in reality, it could have all gone very poorly! Luckily for us our faith and confidence in the service was not misguided and we had a great time. Being unfamiliar with a place like Nepal can be very daunting when it comes to planning a hike / trek so we appreciated the insight and experience offered by kimkim. I would also recommend the specific hike we... Read more

To be honest, we put a lot of trust in Kimkim as we weren't paying a great deal of attention to the finer details prior to heading OS. So in reality, it could have all gone very poorly!

Luckily for us our faith and confidence in the service was not misguided and we had a great time. Being unfamiliar with a place like Nepal can be very daunting when it comes to planning a hike / trek so we appreciated the insight and experience offered by kimkim. I would also recommend the specific hike we went on for beginners; it's low altitude and not too rough with regard to physical capability (climbing lots of steep stairs etc!). I imagine that experienced hikers could cover this distance and climb in around 2days if they were rushing it but the additional time was welcomed so we could enjoy each location and also have some rest.

We had opted for a more budget option with regard to accomodation and even then, the places we stayed were quite good. We had 4 nights in the below locations:
-Guest house in Dhulikhel; Amazing roof top view of the valley and mountains but the room was very cold and the shower cold. Beers were 600 NPR each.
-The Monastery was an overall highlight and had a superb hot shower! (it takes some working out as there are several taps which feed into the shower tap.. you'll work it out!. We had dinner and breakfast with the monks and they also had a little cafe for coffee, tea and other extras you might want. Surprisingly, there was secure and very good quality wifi throughout the location (cost 30NPR per day) no beers here of course!
-The Balthali Guest House was also very good. We had a relaxing afternoon with a few beers on the roof in the sun and then enjoyed getting amongst the local ladies to strip the dried corn for a couple of hours. The farm fresh and local food was excellent and we may have had a few too many local Rum's before bed.
-The homestay in Panauti was cool, we very much enjoyed the cooking class and the guided tour of the town. It was super cold here and the evening fire was very welcomed! The hot shower greatly appreciated before our long flights back top Australia.
All in all the trip was great fun, was well organised and our guide was great, thanks Ļāmā Ťãmãņğ Đāwâ !

Local specialist: Mads Mathiasen
Mads
Mads Mathiasen
Local specialist in Nepal and Australia | Replied on Jan 30, 2018

Hi Doug, thanks for taking the time to provide such great detailed feedback! I am glad you liked all the guest houses, I think this is a wonderful little trek, where you have a chance to really get to know this part of Nepal if you stay in these places. Also happy to hear you enjoyed the extra time in each place, getting to really see a place and spend time with the people is such a big part of travel, I think, so awesome you enjoyed it! Great that Dawa and you got along and you had fun, thanks for traveling with us and we hope to see you back in Nepal soon. Cheers, Mads

Best of Costa Rica in 7 Days: Explore Jungles, Volcanoes and Beaches
Costa Rica | Dec 29 - Jan 6, 2018

T
Teresa K.
Federal Way, WA | Reviewed on Jan 15, 2018
We had a fabulous trip. I had asked for an active, adventurous itinerary, and that's exactly what we got. I'd have to say the highlight was river rafting, and camping on the river. It was gorgeous and fun and our guide Maurice was absolutely fabulous. He was a great guide on the river and fun companion, sharing lots of interesting things about the river, animals and Costa Rica. The food was excellent and the camp was comfortable, the rafting was exciting but we felt safe throughout. The... Read more

We had a fabulous trip. I had asked for an active, adventurous itinerary, and that's exactly what we got. I'd have to say the highlight was river rafting, and camping on the river. It was gorgeous and fun and our guide Maurice was absolutely fabulous. He was a great guide on the river and fun companion, sharing lots of interesting things about the river, animals and Costa Rica. The food was excellent and the camp was comfortable, the rafting was exciting but we felt safe throughout.

The trip to La Fortuna was easy, and our guide Roy for the hanging bridges and waterfall was great. We really appreciated that he wasn't in a rush and that we could take our time through the woods and enjoy. He had interesting information to share about all the animals we saw.

The ziplining was fun and enjoyed by all. It was great to have the woods all to ourselves, and was a good experience even in the rain.

The only glitch in our trip was the trip from Arenal to Quepos. Initially a vehicle that was too small for our group was sent, so we had to wait about 45 minutes for a 2nd vehicle. We all fit in the 2nd vehicle, but not by much - it was very cramped, and the driver was not smooth.

Our time on the coast was lovely - snorkeling was fun, and it was good to have a day on our own. We organized a night hike for ourselves which was also fun.

We reached out to Randall partway through the trip to change our hotel in San Jose for the return. The KC hotel was not in a neighborhood where we could easily walk to restaurants, and we got hassled a bit when we were out even though it was not late. He was very accomodating, booked us in the Sleep Inn which was perfect. We were able to walk to a nice restaurant for our final dinner in San Jose. I also appreciate that he was able to hold a spot on the tour for my husband, as he wasn't sure he'd be able to join us til just a couple of weeks before the trip. Overall he was very helpful and a pleasure to work with.

Local specialist: Randall Jiménez
Randall
Randall Jiménez
Local specialist in San José, Costa Rica | Replied on Jan 17, 2018

Dear Kristin,

I would like to thank you so much for your additional comments. It is very refreshing to have clients be completely honest and for the transfer from Arenal to Manuel Antonio, I am very sorry to hear about this. We will take your comments very seriously as we are a small company but one that prides itself on the service we offer and we can only improve on this with feedback from clients.

Many thanks. We hope you will come and visit us again in the future.

Best regards,
Randall

my own Myanmar experience
Myanmar | Dec 26 - Jan 9, 2018

lilia
lilia s.
Boston, MA | Reviewed on Jan 13, 2018

I just came back from Myanmar and it was amazing!
Kimkim paired me up with Wai Lin, I couldn't have asked for a better person to help me plan my trip he was responsive, helpful and he definitely made my experience in Myanmar truly enjoyable.

Local specialist: Wai Lin Tun
Wai Lin
Wai Lin Tun
Local specialist in Yangon | Replied on Jan 17, 2018

Thanks Lilia for your great feedback!

Planning the trip together with you was so grateful. You are so understanding for the whole time and leave all on me which help me to put up the itinerary even more better.
Thank you again for all the trust you have on me and I would very much love to welcome you in the near future if Myanmar comes in consideration again.

All the best from Yangon!
Wai Lin

Winter Magic | Fjords of Norway, Hurtigruten & Tromsø
Norway | Dec 28 - Jan 10, 2018

M
Mary E.
Yarmouth, ME | Reviewed on Jan 13, 2018

KimKim and Linda are the way to go! We got the trip that we wanted, with expert advice along the way. For me the Fiords were absolutely enchanting, I could have lost myself in them. For Paul, the whales were the highlight.

We did not get to see the Northern Lights so we already figure another trip to Tromso. Besides it being magic, I got my hair cut there and love it!

Thank you

Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Mar 09, 2018

Hi Mary, great to hear you enjoyed the trip!
And the lack of Northern Lights only mean you have to be back one day! :-)

Annapurna trek
Nepal | Dec 24 - Jan 2, 2018

Cheryl
Cheryl P.
Berwyn, IL | Reviewed on Jan 13, 2018
Returned about a week ago, from a wonderful experience in Nepal that will be in my heart forever. After discussing my winter trekking options with Ngima Dorji Sherpa, the owner of Nepal Myths and Mountain Trails, I decided on the Khopra Danda Trek. Every day was amazing! I was greeted at Kathmandu Airport by Tashi, Ngima's son and began my trek the following morning. This was a solo trek for me, and I was accompanied by two outstanding people, my guide Gelu and my porter Lakpa. They... Read more

Returned about a week ago, from a wonderful experience in Nepal that will be in my heart forever. After discussing my winter trekking options with Ngima Dorji Sherpa, the owner of Nepal Myths and Mountain Trails, I decided on the Khopra Danda Trek. Every day was amazing! I was greeted at Kathmandu Airport by Tashi, Ngima's son and began my trek the following morning.

This was a solo trek for me, and I was accompanied by two outstanding people, my guide Gelu and my porter Lakpa. They made sure every day was perfect! While every day on the trail had beautiful views, the top of Khopra Danda is breathtaking. I cherish my time in Nepal! When it was time to fly back to the States, I was met earlier at my hotel by Ngima and escorted to the airport.
It was an amazing trek from teahouse to teahouse, and a great experience for me. I truly did not want to leave.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Jan 17, 2018

Hi Cheryl,

We are more than happy that you enjoyed your stay in Nepal to the fullest and reached home safely with lots of wonderful experience in Khopra Danda Trail. We hope you will soon visit Nepal again for next amazing trip and we will be glad to be a part of your trip arrangement once again.

Best wishes,

Ngima and whole NMMT family.

Colombia
Colombia | Dec 28 - Jan 11, 2018

Garth
Garth R.
Frederick, MD | Reviewed on Jan 13, 2018
Just back from 13 days in Medellin, Tayrona and Cartagena, Colombia.
What a wonderful country, full of beautiful scenery, friendly people, good food, interesting (though somewhat tortured) history.
Of course, not all is rosy, and the guidance of the Kimkim team and Marine was crucial in keeping us safe and fulfilled.
Medellin, for example, has its rough spots, but we never felt insecure or vulnerable.
The day trip to Guatapé was great, as was city tour, Park Arvi. Staying near Parque...
Read more

Just back from 13 days in Medellin, Tayrona and Cartagena, Colombia.
What a wonderful country, full of beautiful scenery, friendly people, good food, interesting (though somewhat tortured) history.
Of course, not all is rosy, and the guidance of the Kimkim team and Marine was crucial in keeping us safe and fulfilled.
Medellin, for example, has its rough spots, but we never felt insecure or vulnerable.
The day trip to Guatapé was great, as was city tour, Park Arvi. Staying near Parque Llera was great.
Cartagena was a great experience too, and staying at Bovedas Santa Clara allowed free access to the Sofitel, a world class beautiful resort.
Tayrona was unique as well though be forewarned, no hot water showers!
Summary.....all connections went without a hitch, all guides, drivers on time, all reservations as described. The trip was perfectly tailored to our preferences. I was very happy with the Kimkim engagement and would definitely use them again.

Local specialist: Marine Guérin
Marine
Marine Guérin
Local specialist in Sabaneta | Replied on Jun 15, 2018

Hello Garth,

Thanks for your review! I am glad you enjoyed Colombia! It was a pleasure for us to help organize the trip. You are welcome back any time! Thanks for your curiosity and open-mindedness in coming to this wonderful country!

Marine

Dana to Petra Trek - Hiking from Dana to Petra in Jordan - 9 Days
Jordan | Jan 1 - Jan 11, 2018

C
Cynthia M.
Australia | Reviewed on Jan 13, 2018

Ibrahim in Jordan was a fantastic guide and Mohammed was a great driver. They worked well together. We like our history so Jerash was fabulous. The hike through Dana Valley also was a highlight as was Jerusalem. Re the design of the trip, the only dud day was the trip to the Dead Sea. The hotel where we had lunch was depressing and the beach was ugly and cordoned off with barb wire.

Local specialist: Andy Nurse
Andy
Andy Nurse
Local specialist in Jordan | Replied on Jan 18, 2018

Thanks Cynthia!

I will reach out to Ibrahim and Mohammed to convey your appreciation. Also, given your feedback, I will no longer suggest that hotel for lunch and entrance to the Dead Sea for our guests.

Lastly, thanks for everything. It was a pleasure to organize this trip for you and your two daughters.

Trip to Iceland
Iceland | Dec 23 - Dec 30, 2017

D
Daniel R.
Sunnyside, NY | Reviewed on Jan 12, 2018

Our winter trip to Iceland was amazing. Preeti helped us find great accomodations for our large family and tours we wouldn't have known about without her -- such as the only ice cave tour that allowed us to bring our 8-year-old. She was right to tell us that certain things we wanted to do would require too much driving and was able to suggest alternatives that fit our schedule better. We especially loved the dogsledding. There was one problem with the car rental when we arrived and we had to scramble to make new arrangements, but after the trip KimKim quickly helped us get a refund.

Local specialist: Preeti Bhide

Bhutan Trip for Nat
Bhutan | Jan 6 - Jan 10, 2018

N
Nat Y.
Australia | Reviewed on Jan 12, 2018

Trip was better than we could have ever expected. The entire process from the first messages with Bas till the fairwell hugs with tashi and Jigme at the airport and everything in between was beyond words! Tashi as a guide is phenomenal, can’t fault him. And Jigme was his perfect side kick. Nothing was too hard for the boys. Thank you for a wonderful trip!

Local specialist: Sebastiaan Naus
Sebastiaan
Sebastiaan Naus
Local specialist in Bhutan/Netherlands | Replied on Jan 13, 2018

Hi Nat, thanks for your kind words. It was an honor to host your trip to Bhutan! Thanks for visiting! Bas.

First time in Vietnam
Vietnam | Dec 23 - Jan 2, 2018

M
M K.
United Kingdom | Reviewed on Jan 10, 2018

Had a fantastic trip. Well worth it. I would recommend Kimkim to anyone that would like their trip organised for them. Andy was really easy to communicate with and our guide Dat was very knowledgeable and accommodating.

Local specialist: Andy Carroll
Andy
Andy Carroll
Local specialist in Hanoi, Vietnam | Replied on Jan 15, 2018

Hi Michael,

Thank you for such a positive review, it was really a pleasure to help you discover Vietnam. I hope to welcome you back to the region again one day soon. I will be sure to pass your comments on to Dat as well, he is one of our top guides.

Thanks again Michael and all the very best for the New Year,

Andy

VIETNAM CENTRAL HIGHLAND 3 DAYS
Vietnam | Dec 30 - Jan 1, 2018

Jonathan
Jonathan W.
United Kingdom | Reviewed on Jan 10, 2018

Hi
Had a good trip . Good driver and guide . V interesting tours.
Food was also V good.
Only disappoint was the second nights accommodation, described as a homestay, l have stayed in many homestays across vietnam while they are all different this one could not be described as a homestay as there was nobody living there!
Because of this although I enjoyed the tour l would not use you again or recommend you as the homestay sold was not genuine. I appreciate the original homestay was not available but the one provide was not acceptable.
Thanks jon

Local specialist: Sunny Dang
Sunny
Sunny Dang
Local specialist in Hanoi | Replied on Feb 08, 2018
Dear Jon; Firstly, we thank you very much for travelling with us, we are glad that you did enjoy the trip with us and spent time to share with us your feedback, highly appreciated. It was late to give an excuse for this but our tour operators had a few choice of homestay and the one you stayed was clean and comfortable, therefore, they thought that we should book you there, but we were wrong as your expectation is to experience the real culture, even though it's not comfortable. We have... Read more

Dear Jon;

Firstly, we thank you very much for travelling with us, we are glad that you did enjoy the trip with us and spent time to share with us your feedback, highly appreciated.

It was late to give an excuse for this but our tour operators had a few choice of homestay and the one you stayed was clean and comfortable, therefore, they thought that we should book you there, but we were wrong as your expectation is to experience the real culture, even though it's not comfortable.

We have noted this to our staff and will make sure to arrange exactly what you want, we hope to welcome you back to another trip in Vietnam so that we can prove what we can offer.

Many thanks again for travelling with us, we wish you all the best.

Son and the Footprint team.

Christmas and New Years in Italy
Italy | Dec 24 - Jan 2, 2018

Christina
Christina R.
Anaheim, CA | Reviewed on Jan 10, 2018
I reached out to KimKim because I had a difficult time planning the itinerary for our Italian vacation on my own. Giorgia did an excellent job with helping us plan. She had great recommendations for tours and things to do in Florence. She booked a small group tour of the Colosseum including the underground and other off-limit places. She also booked us for a small group tour of the Vatican. Our guides were extremely knowledgeable and seemed to love sharing the history of their city. Giorgia... Read more

I reached out to KimKim because I had a difficult time planning the itinerary for our Italian vacation on my own. Giorgia did an excellent job with helping us plan. She had great recommendations for tours and things to do in Florence. She booked a small group tour of the Colosseum including the underground and other off-limit places. She also booked us for a small group tour of the Vatican. Our guides were extremely knowledgeable and seemed to love sharing the history of their city. Giorgia also booked us for a food tour in Florence. We loved trying the local foods and our guide was a lot of fun.

Giorgia had excellent communication with us and answered all of our questions. She even reached out to us during our trip to make sure everything was going smoothly.

I would definitely recommend Giorgia and KimKim to anyone looking to plan a memorable vacation!

Local specialist: Giorgia Carraffa
Giorgia
Giorgia Carraffa
Local specialist in Utrecht | Replied on Jan 10, 2018

Dear Christina,
thanks so much for your review! I'm glad to read that you had lovely time in Italy. Your pictures look so nice!
Hope to have you in Italy back soon...there are a lot other regiones you could explore!

Giorgia

Highlights of Mandalay and Bagan - 5 Days
Myanmar | Dec 30 - Jan 6, 2018

Terry
Terry B.
Canada | Reviewed on Jan 09, 2018

We loved the trip to a Myanmar, especially our guides in Bagan (Ankar) and Ny Ny in Inle Lake. We loved doing the little canoe trip with Ny Ny in his village and tea with his family. Of course, Bagan was amazing.

Local specialist: Anne Cruickshanks
Anne
Anne Cruickshanks
Local specialist in Mandalay, Myanmar | Replied on Jan 10, 2018

Mingalarbar Terry and Lori. Wonderful to hear you enjoyed your recent travels in Myanmar, I will share this with our team. The village visit sounds like it was fabulous- it is always fun when our guides decide to 'pop by' their family home! I hope your 2018 is filled with more memorable travels!

Myanmar From Above: Best Hot Air Balloon Flights
Myanmar | Jan 2 - Jan 6, 2018

Annette
Annette P.
PA | Reviewed on Jan 08, 2018
This was a great trip, from the start of the planning to the flight home! Anne responded daily to all my questions/concerns and this made the trip planning so smooth and easy. Our guides, Lu Wine and Zawturn we incredible! They were very friendly and the trip felt more like visiting a friend who was showing us around, as opposed to hiring a guide.
We got to really feel the local scene in Mandalay! We went to local markets, spoke with Budist monks and nuns. It was great!
We learned so much...
Read more

This was a great trip, from the start of the planning to the flight home! Anne responded daily to all my questions/concerns and this made the trip planning so smooth and easy. Our guides, Lu Wine and Zawturn we incredible! They were very friendly and the trip felt more like visiting a friend who was showing us around, as opposed to hiring a guide.
We got to really feel the local scene in Mandalay! We went to local markets, spoke with Budist monks and nuns. It was great!
We learned so much about the temples in Bagan and the religion.

Also, our guides and Anne had backup plans for everything. For instance, we wanted to ride bicycles in Mandalay but it rained so we had a driver pick us up and we went to a monastery where we got to talk to a young monk who told us about Budism and what it’s like to be a monk. This is an experience we would not have had if we didn’t book the tour.
In Bagan, the weather was nice so we got to Bike, but I ran over something sharp and got a flat tire. But our driver followed not too far behind and was quickly able to meet up with us so our trip could continue. Anne and her team really thought of everything!
Also, considering the expertise, thorough planning, and great accommodations, I’m surprised the price is at such a good value!
Our guides an Anne showed us the real culture of Myanmar that most tourists I’m sure miss. If you wanted to be among locals and try local food and see places visited by locals and some tourists, then this is the perfect trip for you! I would happily book again!

Local specialist: Anne Cruickshanks
Anne
Anne Cruickshanks
Local specialist in Mandalay, Myanmar | Replied on Jan 10, 2018

Thanks Annette & Keith for visiting at the start of the year and sharing your feedback! All of your input in the planning process helped us add in the right local experiences to suit your travel style and you guys really embraced the culture which made the trip even more fun for our team. We would love to welcome you back for a longer stay next time!