Kimkim Trip Reviews

4.8
Based on 14,214 ratings
Read 14,214 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Manaslu circuit trek
Nepal | Mar 12 - Apr 4, 2017

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Susan G.
Old Kotzebue, AK | Reviewed on Apr 12, 2017
Our Manaslu Circuit trek in Nepal was everything I imagined it could be. Beautiful scenery, kind and interesting people, friendly and professional guide and porter, smooth logistics. Ngima Dorji Sherpa did an outstanding job for us arranging the trek, and was always responsive and accommodating. Tshering and Kaji, our guide and porter, kept a watchful eye on us on the trek and showed patience at every turn. I highly recommend this trekking agency. As already mentioned, Ngima provided... Read more

Our Manaslu Circuit trek in Nepal was everything I imagined it could be. Beautiful scenery, kind and interesting people, friendly and professional guide and porter, smooth logistics. Ngima Dorji Sherpa did an outstanding job for us arranging the trek, and was always responsive and accommodating. Tshering and Kaji, our guide and porter, kept a watchful eye on us on the trek and showed patience at every turn. I highly recommend this trekking agency.

As already mentioned, Ngima provided outstanding service in a professional, responsive, and accommodating way from my initial inquiry through the end of the trek.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Apr 12, 2017

Thank you very much for your kind appreciation to our services Susan. It was indeed our great pleasure to serve you too with your trek and we hope to serve you again for your next trip to Nepal in near future soon.

Best wishes,

NMMT family

8 Days of Mixed Adventure on São Miguel
the Azores | Mar 25 - Apr 1, 2017

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Joseph M.
Jamaica Plain, MA | Reviewed on Apr 10, 2017

Thanks Tiago, Cathy and I really enjoyed our week (post whale watch). We plan to return to visit other islands in the future.
You and your team were great!
Thanks so much - Joe

Local specialist: Tiago Botelho
Tiago
Tiago Botelho
Local specialist in São Miguel island | Replied on Apr 10, 2017

Thank you Joseph! If you decide to come back, feel free to contact us!

Myanmar, Laos and Cambodia
Laos | Mar 15 - Apr 7, 2017

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Gregory P.
Australia | Reviewed on Apr 09, 2017
Overall, the trip was very good. There could have been a lot more communication about the daily itinerary and I wish that there had been more optionality provided for what was done each day. For example, when visiting the Elephant Sanctuary, there were several tour options that the sanctuary provided, but one of the tour was just selected for me without providing me an option (when I would have preferred to be on another tour). Also, I feel like many of the days ended the activities... Read more

Overall, the trip was very good. There could have been a lot more communication about the daily itinerary and I wish that there had been more optionality provided for what was done each day. For example, when visiting the Elephant Sanctuary, there were several tour options that the sanctuary provided, but one of the tour was just selected for me without providing me an option (when I would have preferred to be on another tour). Also, I feel like many of the days ended the activities earlier than expected without any option to visit more sites or deviate from the itinerary. Overall, while the tour was great, I was expecting more for the money that I paid (even despite the fact that I realize I paid a premium for being a solo traveler).

Andy was phenomenal in some respects, especially when I was presented with a health issue. But again, some of my comments about the optionality of the trip and the communication could have applied. I think we could have come up with a more tailed trip for me if I had been provided more options and there had been more communication.

Local specialist: Andy Carroll

Honeymoon adventure
Iceland | Mar 27 - Apr 5, 2017

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Sara K.
Evanston, IL | Reviewed on Apr 08, 2017

The trip was amazing. Loved the tips on stops and restaurants. Really happy with most of the accommodations. Will definitely be using Kimkim in the future

Only complaint was we weren't the happiest with the car rental place, didn't seem the reputable. Also the accommodations at the centric house, while centrally located, were very dirty for the price paid. Other than that, very happy.

Loved working with Chris, however would like an heads up when credit card would be charged so we could make sure the money was in the account.

Local specialist: Chris McCarty
Chris
Chris McCarty
Local specialist in Berkeley, CA | Replied on Jun 20, 2017

Hi Sara, thank you for your review and great photos! Looks like the two of you had a nice time. I'm glad that you enjoyed Iceland.

Thank you for your feedback on the car rental place, we are looking into this a bit more to decide if this is the right partner to work with for future travelers.

Best,
-Chris

12 Days in Kathmandu and Pokhara
Nepal | Mar 26 - Apr 6, 2017

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marlon c.
Huntington Station, NY | Reviewed on Apr 08, 2017

Great guides, great itinerary

Amanda was the best and most helpful especially when things didnt go as planned. Like when the airport was closed 8-)

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Apr 08, 2017

Hey Marlon, thanks for your review and the pics!! Great to see some of your trip. You really experienced the diversity of Nepal, from Kathmandu to Pokhara to Lumbini, from temples and cultural sites, to the natural beauty of the mountains and villages on your mountain biking excursion. The guides all commented that they had a lot of fun showing you around, we look forward to planning your next trip!

Cheers,
Amanda

Langtang Valley Trek
Nepal | Mar 21 - Mar 27, 2017

Donna
Donna W.
Australia | Reviewed on Apr 03, 2017
The actual trip itself was amazing - can not fault it, and the guide and porter could not have been better. There was good communication, and Amanda was helpful with all of my questions along the way. The only bit of advice I would offer is around clarity - for example, at the start (not having ever done this before) I didn't realise I was signing up for a solo/private trip. In the end, someone joined, which made the trip 500% better than it would have been, as there were not the... Read more

The actual trip itself was amazing - can not fault it, and the guide and porter could not have been better. There was good communication, and Amanda was helpful with all of my questions along the way. The only bit of advice I would offer is around clarity - for example, at the start (not having ever done this before) I didn't realise I was signing up for a solo/private trip. In the end, someone joined, which made the trip 500% better than it would have been, as there were not the opportunities to talk to other trekkers at the teahouses that I imagined there would be. The other one is around timeliness - the actual details (pickup time and where etc) I didn't receive until I was en route to Nepal - a bit nerve wracking as I wasn't sure what kind of internet access I would have. Might seem silly from the point of view of someone living in Kathmandu, but I like to have everything locked in as much as in advance as possible. But these are just very minor points to consider, especially for first time trekkers, and more than made up for by the quality of the trip itself.

Aside from previous comments = always helpful, always as quick as possible in the replies, met with me prior to both trips (trek and half day trip) .

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Apr 03, 2017

Hi Donna,

Thanks so much for your review - I'm really glad that we were able to link you up with your trekking partner and that it was a great experience for you both!

Cheers,
Amanda

Manaslu Circuit Trek with Heli drop in
Nepal | Mar 15 - Mar 31, 2017

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DANE W.
Australia | Reviewed on Apr 03, 2017

We highly recommend Amanda and team. We had a fantastic trip and everything was organised seamlessly​

Amanda and team were always there looking after us. We really didn't need to worry about a thing. Our trekking guide was the envy of the rest of the group's we met on the trek so we felt very well looked after and in capable and safe hands.
We highly recommend a helicopter to get you to the where the best trekking starts if your budget allows.
Amanda and her team went above and beyond to make our trip to Nepal unforgettable.

Local specialist: Amanda Delecca
Amanda
Amanda Delecca
Local specialist in Kathmandu and USA | Replied on Apr 03, 2017

Hey Dane, thanks for travelling with us, that's great to hear that you had such a good time with your guide Chirring and that you felt you were well looked after. It was absolutely our pleasure to organise your trip, we hope to see you here again!

Cheers,
Amanda

Family trip
Iceland | Mar 26 - Apr 1, 2017

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Laura G.
Watertown, MA | Reviewed on Apr 03, 2017

We had the BEST time! Thanks so much Chris!

Local specialist: Chris McCarty
Chris
Chris McCarty
Local specialist in Berkeley, CA | Replied on Jun 20, 2017

You're VERY welcome, Laura!

Medellin, Cartagena, and Somewhere With a Beach Without a lot of People
Colombia | Mar 10 - Mar 19, 2017

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Michael S.
New York, NY | Reviewed on Apr 03, 2017

It was weird that I just got one travel agent, and that there was no choice at all -- an agent that ended up being good, if not perfect. I felt there was no particular reason I got this agent as opposed to any other--why this person? What was so great about them? What was special about who they were, or why I they were the person who should plan my trip?

Communication could have been better. We went 3 days without hearing anything, and then found out that our itinerary needed changes. Trip was still amazing, but going through that was nerve racking.

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Apr 03, 2017

Hello Michael,

Thank you for your comments. I am glad you had a great trip.

The organization was really right before departure and there was availibilities issues in Cartagena, this is why I might have found better to close everything before saying anything that would have changed later on, as rooms were getting booked really quick.

I hope you keep great memories of Colombia!
Best regards,

Iceland Adventure
Iceland | Mar 17 - Mar 31, 2017

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Allison R.
Canada | Reviewed on Apr 02, 2017
We were really pleased with Chris's response time and the trip schedule for making our way around the country. It was clear that Chris was not aware that a few of the sites and one of roads were closed for the winter. I also specifically asked about Glymur falls in the winter and if the log was across the river and what it would be like in March. Chris said the log would be there, however it was clearly marked on the sign at the trailhead that the log is not there in the winter. The hike... Read more

We were really pleased with Chris's response time and the trip schedule for making our way around the country. It was clear that Chris was not aware that a few of the sites and one of roads were closed for the winter. I also specifically asked about Glymur falls in the winter and if the log was across the river and what it would be like in March. Chris said the log would be there, however it was clearly marked on the sign at the trailhead that the log is not there in the winter. The hike was very snowy. We were prepared for that. Good hike either way but again some misinformation given the time of year. Our accommodation was generally excellent and very comfortable for our family of four. The OK hotel was good but the "pull out couch" was not long enough even for me to sleep on (I'm 5 foot 5 inches) let alone two 17 year old boys. Just good to know if you are putting a family in there it would work for two young kids.

Local specialist: Chris McCarty

Salkantay Trek to Machu Picchu - 5 days
Peru | Mar 21 - Mar 28, 2017

Rachel
Rachel R.
Canada | Reviewed on Apr 01, 2017

Everything was well organized and explained in the itinerary

They checked in in the trip when I was there and ensured everything went as planned

Local specialist: Nicole and Bill Koch
Nicole and Bill
Nicole and Bill Koch
Local specialist in Cusco, Peru | Replied on Dec 21, 2017

Thanks Rachel! I am glad your had a wonderful trip!
Nicole

Nepal trek
Nepal | Mar 5 - Mar 24, 2017

Vicktoria
Vicktoria W.
Orange, CA | Reviewed on Mar 31, 2017
We had a wonderful experience in Nepal with the help of KimKim and Ngima Dorji. KimKim helped plan the trek and answered lots of questions. Joost of KimKim gave us itinerary and hotel ideas, all of which were great. When we arrived in the Kathmandu airport, we were met by Ngima's son and later Ngima himself. During our entire 3 week stay in Nepal and throughout both of our treks, Ngima made us feel as if we were his only clients, even though he had many groups and trekkers there at that... Read more

We had a wonderful experience in Nepal with the help of KimKim and Ngima Dorji. KimKim helped plan the trek and answered lots of questions. Joost of KimKim gave us itinerary and hotel ideas, all of which were great. When we arrived in the Kathmandu airport, we were met by Ngima's son and later Ngima himself. During our entire 3 week stay in Nepal and throughout both of our treks, Ngima made us feel as if we were his only clients, even though he had many groups and trekkers there at that time. I would definitely use KimKim to help plan another trip. Ngima Dorji was amazing in Nepal and I cannot imagine using any company other then Nepal Myths and Mountain Trails.

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Sep 09, 2017

Dear Vicktoria and Gary,

Thank you very much for your time in writing such a wonder trip review full of happiness and satisfaction from your Nepal visit. We are feeling very happy to know that our whole team's effort became successful in making your trip a worth remembering trip. Thank you very much for your appreciation and we hope to serve you soon again in Nepal with same passion and dedication and make your next visit an another worth memorable moment of your life.

Best wishes,

NMMT family.

Iceland in Winter
Iceland | Mar 16 - Mar 19, 2017

Grace
Grace L.
Miller Place, NY | Reviewed on Mar 26, 2017

Chris was very helpful and insightful. Always repsonded promptly.

Loved his suggestions and his possible itineraries he laid out for us. There were options and comments to help us gauge how we can cover all that we intended to see.

Local specialist: Chris McCarty
Chris
Chris McCarty
Local specialist in Berkeley, CA | Replied on Jun 20, 2017

Grace, what great photos you took! Hope the snow wasn't too much in March, but it sure makes some of those photos quite magical.

I'm happy that you liked the suggestions and options that we put together for you.

Best,
- Chris

Colombia Caribe
Colombia | Mar 7 - Mar 22, 2017

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Jim L.
Lynnwood, WA | Reviewed on Mar 25, 2017
We were very pleased with our experience in Cartagena and Isla Mucura. We did not appreciate the difficulty of the 13.3-mile hike planned for our second day in Colombia. (For example, we did not know how long the hike would be. We had an estimate of how many hours in would last, but not of the difficulty.) We are in good shape, but this was a daunting scramble though and over boulders and with a 300-meter plus gain in altitude in a tropical jungle.
We were disappointed in the Casa Lina...
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We were very pleased with our experience in Cartagena and Isla Mucura. We did not appreciate the difficulty of the 13.3-mile hike planned for our second day in Colombia. (For example, we did not know how long the hike would be. We had an estimate of how many hours in would last, but not of the difficulty.) We are in good shape, but this was a daunting scramble though and over boulders and with a 300-meter plus gain in altitude in a tropical jungle.
We were disappointed in the Casa Lina Hotel in Palominos and in the Casa Amarilla Hotel in Mompox. The language barrier was high in both locations, the beds were uncomfortable and the staff were correct but not friendly.

We seemed to have difficulty understanding each other. When we needed help with a billing dispute (in Mompox) and in adjusting our itinerary (in Palominos), she was not readily available.
As in other aspects of the trip, we were to blame for some of this. We should have pursued more subjects before we left, regarding temperatures, hiking difficulties, sunscreen, etc. I was also disappointed when we were asked for full payment earlier than I expected.

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Apr 06, 2017
Hello Jim, Thank you for your comments.
In the first program I have sent to you I did not included the hike to the Pueblito because it is a little hard. After that, I remember talking with you over the phone about the trek in the Tayrona Park and telling you that it would be difficult but you told me that it would be ok and you seemed to really want to go to Pueblito so I included it in the program. I will warn more carefully the next travelers about this hike. I am sorry you had trouble...
Read more

Hello Jim,

Thank you for your comments.
In the first program I have sent to you I did not included the hike to the Pueblito because it is a little hard. After that, I remember talking with you over the phone about the trek in the Tayrona Park and telling you that it would be difficult but you told me that it would be ok and you seemed to really want to go to Pueblito so I included it in the program. I will warn more carefully the next travelers about this hike. I am sorry you had trouble that day.

I tried to call you several time during the trip to make sure everything was going ok, I have not been aware about the bill in Mompox, I will check with you what happened.
There was a little misunderstanding about the change for the trek because I thought you didn´t want to spend the night overthere and come back to Santa Marta directly, but once things were clear, I believe I made the necessary calls so it would be arranged quickly, the trek begenning the very next day.

I am surprised about the payment. You can pay for a downpayment and then pay the full amount one month before departure. The option didn´t appear when you paid? you should have told me. I thought you paid the total amount directly because you wanted to.
I am also surprised about the hotels in Palomino and Mompox, it is the first time we hear that.

I hope you had a great time in Colombia in spite of all and that you keep wonderful memories and discovered many things!

I keep at your entire disposal would you need anything in the future,
Best regards,

Nathalie

Family vacation
Ecuador | Mar 8 - Mar 18, 2017

Tanya
Tanya H.
Fargo, ND | Reviewed on Mar 24, 2017

David was responsive, friendly and helped with his expertise of travel and the country. I felt like he completely understood the needs of my family and what it took to make our trip the best ever. He answered every single question I had and helped to make our trip even more memorable with his suggestions of where to stay, eat, and what areas of Ecuador we should see. He helped to make sure every little detail was thought of and taken care of. I didn't have to worry about anything. I would plan every trip I had with David.. he was great!

Local specialist: David Torres

Gokyo Lakes Trek
Nepal | Mar 3 - Mar 16, 2017

Tony
Tony L.
United Kingdom | Reviewed on Mar 20, 2017

Ngima took care of all of the planning and everything worked out perfectly (apart from the weather!)

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Mar 20, 2017

Dear Tony,
Thank you very much for one more opportunity to serve you for your trip in Nepal. We are glad that you are happy with our services and thank you so much for your warm appreciation.
We look forward to welcome you again for your next trip in Nepal.
Best wishes,
Ngima.

Culture and trekking
Nepal | Mar 7 - Mar 18, 2017

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Jessica V.
United Kingdom | Reviewed on Mar 20, 2017

Ngima gave us a great service, make everything painless.
The guide and the Porter where really nice, they did a great job. Definitely we did love the experience

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Mar 20, 2017

Thank you very much Jessica for such a wonderful appreciation towards our services for your trip during your visit in Nepal. we hope to serve you again for your next visit in near future.
Best wishes,
Ngima.

Honeymoon
Colombia | Feb 16 - Feb 27, 2017

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Chris B.
Billings Metropolitan Area, MT | Reviewed on Mar 18, 2017
I can't say enough what a pleasure it was working with these folks for our trip into the Amazon for our honeymoon. From the time I made the initial contact with KimKim until the end of our adventure, we felt like we were the only concern they had. We worked with Nathalie on the front end for lining the trip up and making sure we had everything we needed. She was very thorough and polite, and kept in excellent contact with me prior to the trip.
Once we arrived at the airport in Leticia we...
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I can't say enough what a pleasure it was working with these folks for our trip into the Amazon for our honeymoon. From the time I made the initial contact with KimKim until the end of our adventure, we felt like we were the only concern they had. We worked with Nathalie on the front end for lining the trip up and making sure we had everything we needed. She was very thorough and polite, and kept in excellent contact with me prior to the trip.
Once we arrived at the airport in Leticia we waited a few minutes for our ride to show up and then were taken straight down to the office to get ready for our 4 day trek into the Amazon jungle! Thats where we met with our guide Ramiro, were promptly issued some rubber muck boots, and went over some necessities for our trip. We didn't bring enough mosquito repellent or rain ponchos, so we made a quick stop at the store to grab some and then had a nice lunch with our guide at a restaurant there in town. Once we were ready to roll, we hopped in a cab and were driven about 20 minutes outta town, where we got out and the 3 of us began walking through the jungle. Immediately I was feeling grateful that they gave us the rubber boots and told us to grab more Deet!! We eventually started fondly calling the bug repellent "Amazonian Cologne". It worked great though and really as long as we kept some on, the mosquitoes really didn't bother us that much.
We walked for maybe a couple hours into the jungle to a Maloka and met with some of the native people there working on the plantation. Our guide Ramiro knew the people well and immediately introduced us and explained what they were working on. We had some supper and just hung out for a little bit until it got dark. Then we went for a hike into the jungle to look at the nocturnal wildlife, which was really awesome to see everything!! We saw all kinds of cool stuff! That night we met with the Shaman and shared his Mumbai. We had a good talk with him and learned a bit about their culture, which we found very interesting!
The next day we woke up & had breakfast & then hiked for several hours through the jungle to a remote Lodge where we showered & relaxed for awhile. After supper we hiked for about 15 minutes to a huge tree where we repelled UP about 100 feet to a big platform just above the jungle canopy. Ramiro was given instructions by the company to leave us alone in the tree house for a few hours, since it was our honeymoon, so he set us up with some rose petals, grapes & chocolates, and a bottle of champagne, and then they went back to the lodge for a few hours so we could have some privacy ;) The next morning we woke up to see the sun rise over the jungle, zip lined out of that tree into another tree platform, and repelled down to the ground. What an experience! We hiked for a couple hours to the river and boarded some kayaks and took off paddling. It was high water season so the river was swollen up and into the jungle so we had a lot to look at from the kayaks. We paddled a couple hours and finally made it across a big lake to another Lodge where we ate lunch and met our boat captain. The last leg of our journey was in a small boat where we got to see a bunch more wildlife, including sloths, toucans, monkeys, pink dolphins, grey dolphins, green parrots, and piranhas! We fished for and caught piranhas and took them back to the lodge where they cooked them for us! They were great! We drank some cachacas with the folks who run the lodge and then went off to bed. The next day we boarded the boat again and made our way back to Leticia to conclude our trip.
All in all I would say our Amazon jungle experience was truly amazing! The people that we met were all so nice, courteous, and respectful, and you could tell they sincerely appreciated our business. We feel that we made lifelong friends with our guide Ramiro, and hope to stay in contact with him through Facebook. He had everything lined out perfectly and even cooked most of the food we ate on the trip! What seemed like an amazing trip to us was literally just another day to him. He has done hundreds if not thousands of those trips and we felt safe the entire time.
I would highly recommend this company for your trip into the Amazon. They did a great job for us and was worth every dollar we spent on it!!! A+

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Feb 02, 2018

Hello Chris!

Thank you again for your comments! You are welcome back to Colombia anytime!

Best regards,
Nathalie

Iceland
Iceland | Mar 3 - Mar 10, 2017

Mike
Mike M.
Canada | Reviewed on Mar 13, 2017

Chris was there to help me with everything with a fast response!

Local specialist: Chris McCarty
Chris
Chris McCarty
Local specialist in Berkeley, CA | Replied on Mar 15, 2017

Hi Mike, I'm glad that you enjoyed the service and I hope you had a great time in Iceland. Hope to see you back again for your next trip!

About to be stranded in Iceland
Iceland | Mar 8 - Mar 11, 2017

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Lori G.
Milwaukee, WI | Reviewed on Mar 12, 2017

The Guides were fantastic and I was impressed Harpa put it together exactly to our needs with so little notice

Local specialist: Midgard Adventure Team
Midgard Adventure
Midgard Adventure Team
Local specialist in Hvolsvollur | Replied on Mar 15, 2017
Thank you for this nice comment Lori.
It was so nice to meet you before you head to Þórsmörk.
It also seamed like you managed to get everything..... Northern Lights and really bad Icelandic weather for one night among with amazing winter weather the other days.
I know that Ingi Hlynur and Steinar your guides really loved spending the days with you, both told me how fun ladies you where. :) It was just our pleasure to make your trip come true and make the best out off things giving... Read more

Thank you for this nice comment Lori.
It was so nice to meet you before you head to Þórsmörk.
It also seamed like you managed to get everything..... Northern Lights and really bad Icelandic weather for one night among with amazing winter weather the other days.

I know that Ingi Hlynur and Steinar your guides really loved spending the days with you, both told me how fun ladies you where. :)

It was just our pleasure to make your trip come true and make the best out off things giving your situation. If you ever plan to come to Iceland again do not hesitate to stay in touch.
All the best
Harpa

All the best
Harpa