Kimkim Trip Reviews

4.8
Based on 15,703 ratings
Read 15,703 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Wonders of Chile - 14 Days
Chile | Feb 7 - Feb 21, 2018

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Sheila S.
Canada | Reviewed on Feb 22, 2018
We were impressed by our guides along the way. In Santiago, Maria showed us the sights. She was very knowledgeable. Vivian picked us up at the airport and dropped us off for the flight home. She was lovely, stayed in contact on Whatsapp and was very helpful.
In St Pedro, the tours were interesting, guides Elaine and Sina were very good. Really enjoyed the Moon and Mars valley with Sina very much. She was a fountain of information. The wine and cheese at sunset was a nice surprise.
All went...
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We were impressed by our guides along the way. In Santiago, Maria showed us the sights. She was very knowledgeable. Vivian picked us up at the airport and dropped us off for the flight home. She was lovely, stayed in contact on Whatsapp and was very helpful.
In St Pedro, the tours were interesting, guides Elaine and Sina were very good. Really enjoyed the Moon and Mars valley with Sina very much. She was a fountain of information. The wine and cheese at sunset was a nice surprise.
All went well in Puerto Varas and Chiloé. The car rental experience was excellent and it was nice to drive around and make our own plans. Parque Quilquico Hotel was outstanding. Lovely scenery, peaceful surroundings, great staff and fabulous food.
In Patagonia, we were met by the Los Torres driver, Hernan, who had lots of sights to point out and was very interesting. The Cerro Negro stop was nice. The Las Torres hotel was great. Glad we did the all inclusive. Room was comfortable, staff very helpful and the food was excellent. Even the box lunch was well done. The excursions were very interesting. Our guide, Steve, on the Full Paine was excellent, very knowledgeable and helpful. The horseback ride toLake Norgenskjol was fun, lovely horses and guides there too. All in all an unforgettable vacation!

Local specialist: Mariano Galindo
Mariano
Mariano Galindo
Local specialist in Buenos Aires | Replied on Feb 23, 2018

Hi Sheila & Ed,
Thanks for your kind comments. I'm very glad to hear that you enjoyed your trip that much, that's our main goal.
I hope you could visit us again soon :)

Best wishes,
Mariano

6 day walk
Japan | Feb 8 - Feb 18, 2018

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Andrew T.
Australia | Reviewed on Feb 22, 2018
All in all a wonderful experience very well managed, thank you.
Day 1: the first climb was almost a deal breaker. The path was not clear and we should have been warned that is was incredibly demanding.
Takahara ryokan was good. Private facilities and food were probably the best of all on the walk. Excellent packed lunch. To be able to fit around the tire at night after a private onsen was great.
Day 2: good walk with no surprises although the cold was extreme
Chikatsuyu food was good and...
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All in all a wonderful experience very well managed, thank you.
Day 1: the first climb was almost a deal breaker. The path was not clear and we should have been warned that is was incredibly demanding.
Takahara ryokan was good. Private facilities and food were probably the best of all on the walk. Excellent packed lunch. To be able to fit around the tire at night after a private onsen was great.
Day 2: good walk with no surprises although the cold was extreme
Chikatsuyu food was good and private onsen enjoyable. Lack of private facilities was inconvenient although with only two other guests not a big problem
Day 3: this was an incredible trek, we did the entire 24kms, with ice and snow a real challenge, last 3 hours in rain made the achievement even more admirable. Knowing we had shorter options was comforting. Suggest it should end at Hongu as we had no time to sightsee given the bus timetable. Yunomineso was ok but again Hongu probably a better overnight stay. Hotel pick up and taxi drop off, enabled a later start after the exhausting walk, for next day were very convenient,
Day 4: good walk and enabled a little recovery. Momofuku was quaint but lack of private facilities was a little problematic. Nice hosts but we were over the food, especially the breakfasts by this stage.
Day 5: great walk and wonderful views on the way and just superb as we approached Nachi san. We should have stayed in Nachi san again to see more of the sites.
Kii-Katsuura, my choice, was disappointing. By this stage should have chosen a western hotel. Should have stayed in Nachi san. Lovely town to stroll around behind the train to Osaka.
Overall far more challenging than I thought but an incredible experience and achievement.
Directions, train abc bus connections all first class.

Karuizawa extension: fair to say we, especially Paula, were over ryokans at this stage again I should have requested a western hotel closer to the ski fields. Nevertheless the two days were saved by lovely snow falls and the outlet shopping, Paula was in heaven. Do highlight this in the future, some real bargains.
Food at tsuyaya was good and the buffet breakfast good fir westerners. Service was excellent here. If only the library had an open fire!
Travel by train back to Tokyo was again excellent, Japanese railways are impressive.
So all in all a great trip
Thanks for your planning, availability on the phone the only time needed, and efficient responses in preparation.
Our next walk will hopefully be coast to coast hopefully a little less demanding and not as rushed as I retire in a few months

Local specialist: Andy Moser
Andy
Andy Moser
Local specialist in Kyoto, Japan | Replied on Feb 23, 2018

Hi Andrew,

We are delighted to know you and Paula had an enjoyable trip in Japan (the walk to Nachi is perhaps one of my favourite walks in Japan). We greatly appreciate your feedback and have shared this information among our tour development team. We know that feedback from clients is the best way for us to improve our products and services.

We hope we may have the pleasure of welcoming you and Paula in Japan on another occasion in the future.

Kind regards,
Andy
Oku Japan

Sabbatical
Myanmar | Jan 21 - Feb 2, 2018

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Tom S.
Australia | Reviewed on Feb 18, 2018
As experienced travellers this was the first time we had 'outsourced' our travel planning and we couldn't have been happier with the outcome. Anne took the time to fully understand our ambitious wishlist and returned with a suggested itinerary that whilst action-packed never felt overwhelming or rushed. Each of our local guides managed to strike the right balance between being extremely attentive whilst also letting us explore at our own leisure. As well as visiting flagship attractions... Read more

As experienced travellers this was the first time we had 'outsourced' our travel planning and we couldn't have been happier with the outcome. Anne took the time to fully understand our ambitious wishlist and returned with a suggested itinerary that whilst action-packed never felt overwhelming or rushed.

Each of our local guides managed to strike the right balance between being extremely attentive whilst also letting us explore at our own leisure. As well as visiting flagship attractions such as Inle Lake and Bagan, the tour also provided an opportunity to scratch below the surface and visit places off the beaten track such as the fish markets of Yangon and artisan quarter of Mandalay. These combined experiences provided us with some fantastic memories and a genuine desire to return to Myanmar and explore this fantastic country further.

Huge thanks to Anne and our fantastic guides and trek leaders in Myanmar!

Local specialist: Anne Cruickshanks
Anne
Anne Cruickshanks
Local specialist in Mandalay, Myanmar | Replied on Feb 21, 2018

Mingalarbar Tom & Harriet! Thanks for putting your trust in us to plan your Myanmar holiday-
it was a fun challenge to design and organize the trip! Wonderful to hear you enjoyed the balance of excursions and getting in to the local culture with our guides. We sincerely do hope you will come back and explore more of Myanmar with us- there is so much to see and do and we would love to share it with you. All the best!

Peru and Aguas Calientes
Peru | Feb 12 - Feb 12, 2018

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Tiana K.
Page, AZ | Reviewed on Feb 18, 2018
My husband and I just came back from our trip to Peru and it was amazing. Stephanie was great to work with and always went the extra mile in helping us out when we had last minute plans or changes. Although it was hard to get ahold of her in country, we were glad to meet her the first day and to be able to still communicate while on vacation some way or another. Our transportation included terrific drivers, nice vehicles, and great views. The staff was on time and always helped us with our... Read more

My husband and I just came back from our trip to Peru and it was amazing. Stephanie was great to work with and always went the extra mile in helping us out when we had last minute plans or changes. Although it was hard to get ahold of her in country, we were glad to meet her the first day and to be able to still communicate while on vacation some way or another.

Our transportation included terrific drivers, nice vehicles, and great views. The staff was on time and always helped us with our luggage. Likewise, the drivers ensured we were safe during the festivities of Carnival.

Our guides were amazing and we were pleased to have one on one private tours the entire time. We especially loved Juan in Machu Picchu because he gave us the freedom to explore while still receiving information about the magical sites. Although we cannot remember the guides name we had for Cusco and the Sacred Valley, we adored her! She was enthusiastic and always was concerned about our health especially with the altitude change. For example, the first day she let us cut part of our tour short because I was not feeling well! She was very knowledgable as well with the area! She even suggested great places to eat and things to do for the rest of our trip.

As for hotels go, not all of them were excellent and we did run into a couple of problems with room arrangements. Nevertheless, the hotels upgraded us twice and made us feel very welcomed and we were grateful for that! Meals were never too much of an issue, except towards the end of the trip. We wish we would have had the chance to know of places to eat that "won't get you sick" because we ate on the streets towards the end and we ended our last two days of our itinerary in bed instead of out and doing what we had originally planned.

Overall this was a great trip and I would definitely book again with this company! The only suggestions are to include more about packing tips or essentials, money exchange, and popular foods or restaurants to try! We were very satisfied though despite our hiccups here and there.

Local specialist: Stephanie Guerra
Stephanie
Stephanie Guerra
Local specialist in Cusco | Replied on Feb 21, 2018

Hi Tiana,

Thanks for choosing us to plan this experience! It was my pleasure to meet you and assist you in Peru. I'm glad that you enjoyed the day trips and your guides. We will make sure we have a guide of recommended restaurants, thanks for the feedback. It was great to have you in Peru!

Thai Burma
Myanmar | Feb 9 - Feb 16, 2018

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Tim K.
Delray Beach, FL | Reviewed on Feb 18, 2018

One of the best trips of my life! Tour was nicely set up, and Anne make changes where necessary when my flight screwed up my arrival. The Bagan tour guide was very good, and the accommodations at the hotel were superb. And the cooking class was very informative and tasty. Flights and airport transfers went without a hitch. I highly recommend the tour, and KimKim tour company.

Local specialist: Anne Cruickshanks
Anne
Anne Cruickshanks
Local specialist in Mandalay, Myanmar | Replied on Feb 20, 2018

Dear Tim- thanks for the kind words and beautiful photos! I know you and Robert had a short time on the ground (even shorter with the hitch on the international flight!)- I am glad we could maximize it and provide such memorable experiences. I hope you can come back so that we can show you other parts of beautiful Myanmar!

Bogotá, Coffee Triangle & Caribbean Coast - 7 Days
Colombia | Jan 31 - Feb 7, 2018

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Timothy N.
United Kingdom | Reviewed on Feb 13, 2018
My wife and I had arranged a holiday to Peru and took advantage of the international flights connecting via Bogota to spend a week in Colombia on the return journey. I then researched via the internet for itineraries and transport options around Colombia, which is when I came across the Kimkim site for the first time. From then on the trip fell into place very nicely with Elisabeth from Aventur making contact with a suggested itinerary based on my stated preferences. A few changes were made... Read more

My wife and I had arranged a holiday to Peru and took advantage of the international flights connecting via Bogota to spend a week in Colombia on the return journey.

I then researched via the internet for itineraries and transport options around Colombia, which is when I came across the Kimkim site for the first time. From then on the trip fell into place very nicely with Elisabeth from Aventur making contact with a suggested itinerary based on my stated preferences. A few changes were made at my request, and were accommodated by Elisabeth readily until we had the perfect itinerary for us. The proposal we received was detailed and clear, and included all transfers, guided tours and internal flights as well as a breakdown of hotels booked and inclusive meals . Everything was covered. The payment system was simple and secure via credit card.

The holiday itself was super, having come off the back of a great time spent in Peru I was concerned that our Colombia stay might have been overshadowed, but not at all! The variety of Colombia was reflected in our itinerary and made for a great experience.

Following our arrival at Bogota airport our polite private transfer driver was waiting at 'Arrivals' and drove us to our standard accomodation in the Candeleria area of Bogota which we found to be a bustling and lively part of the city. I admit that the press and government advice regarding security and safety in Bogota did have us slightly on edge but spending the best part of 2 days there we did not feel threatened at all, but we were sensible about where we walked and careful that we didn't make ourselves look like tempting targets. That said , we did see a bag snatched from a young woman on the walk to the Monserrate funicular/ cable car station, but police were very quickly on the scene.

Our guided bike tour around Bogota, ably guided by ex pat Californian Mike 'the bike', was a great experience where he introduced us to the key sites over quite an area of the city centre, to places that we would not have ventured on our own or on foot. We really covered quite a distance in the 5 hours. In addition to seeing key sites Mike explained historical connections and context to the places that we saw as well as generally giving us an understanding of Bogota and Colombian society, culture. politics, and yes the past influences from the darker side of the Colombian economy.

Time spent in a neighbourhood cafe where they roast their own beans in the back was a worthwhile experience (we were given a peak at the process in action at the back of the shop), and the time that we spent wandering through the central fruit/veg market between stalls tasting different fruits was great. Mike seemed to know everyone!

Ending with a drink and a game of the national sport 'Tejo' which involves throwing rocks at paper wraps filled with gunpowder on a clay base the whole tour was definitely a success. I would recommend the Bogota bike tour to anyone who can ride a bike.

Food options in Candeleria were endless, we ended up having an evening meal in an Israeli restaurant just down the road from the hotel and it was nice food at a good price.

We were transfered on time to the airport for our internal flight to Armenia from where we were transfered to our hotel(Salento Real) in Salento, which was a very nice place just at the edge of the town centre. It was a good location because we were staying over the weekend and the town gets very busy, we were 2 minutes from the wonderful centre but not efftected by the noise at bedtime.

We had a leisurely guided tour to see the Wax palms in the nearby Cocora valley which involved a bit of light hiking, amazing views and lots of flower and bird spotting. Our guide, Blane, was passionate about the environment and had us catapulting wax palm seeds into the jungle to help spread the area where they are growing(as he explained, they are under some threat from agricultural development) Blane had us climb a wax palm(not easy!) followed by him playing the flute pipes while we had a rest at a view point. Then to a restaurant with a view for lunch, where we ate trout on a crispy plantain flat bread, delicious.

In the afernoon we were led, again by Blane, to a small scale coffee plantation, about 45 minutes walk, which was a very informative experience.
The next day we were taken on a full day driven tour of the Quindio villages/ small towns, guided by David who again was a very capable guide with environmental matters being part of the discussion. The villages were varied and beautiful, we took the time to experience churches, crafts , local flora and architecture as well as a coffee producers with a difference, a fermented raw milk cafe and a Bar of memories, all quirky and interesting. We had a 'locals lunch' by the Rio Verde and all in all a great day.

Salento town itself is a fantastic destination, beautiful buildings and open spaces, with a buzzing plaza and central streets with old fashioned entertainment and fair rides, lots of craft shops and bars/ restaurant of good quality.

We transfered early the next morning to Cartagena(internal flights) on the Caribean coast. On arrival at Cartagena airport there was a slight confusion with the transfer driver who was there on time(as it later turned out) but had the incorrect name for pickup, which led to a short delay while we called Aventur on the office number to fix it. Within minutes the mixup was resolved and we were matched up with our driver.

It was just gone lunchtime when we arrived at the hotel(Casa Deco), which is an attractive old boutique place with friendly, helpful staff. The hotel made a room ready early for us while we had some lunch around the corner and then we were met on time at the hotel by our guide for a walking tour of Cartagena. The city is a beautiful, fascinating place, with a rich colonial history but we did find the guided tour which was suposed to be 4 hours but was barely over 2 hours quite light on historical, architectural and cultural details and we came away feeling underwhelmed by the experience... maybe the guide was having an off day!

Anyway, we had a great meal out later and enjoyed the hospitality of the hotel, including the pool.

The next day was speedboat ride to one of the Rosario islands, Isla Bella, which was tiny but beautiful. after an hours boat ride we spent a few hours lounging on the beach-front paradise, enjoyed an inclusive meal and caught the speedboat back, which was a scarily exciting journey, as the wind(and waves) had picked up. We got quite wet but not a problem in the tropical heat and it was quite a laugh.

Another great night out and the next day gave us the morning to explore the city ramparts, and have lunch before getting our transfers back to Cartegena airport to start our journey home.

I have gone on at some length with this review because I wanted anyone reading to get an idea that the trip was a great experience and well organised by Elisabeth (Eventur) with a good selection of interesting activities along the way. The balance of planned activities and free time worked well for us, others way want more time to relax, or want to be more full on. I am confident from our experience that all holiday styles would be ably catered for by Elisabeth.
The Trip was well organised and the itinerary was spot on, with the only exception being the name mix up on arrival at Cartegena, which lets be honest is nothing, and was sorted without delay.

So well done to Aventur, thanks to Kimkim for getting us connected, and our gratitude to Elisabeth for taking care of us so well.

Local specialist: Elisabeth Grosset

Snow Leopard photography
Bhutan | Jan 30 - Feb 8, 2018

Hamilton
Hamilton L.
Australia | Reviewed on Feb 12, 2018
Our journey in the mountains of Bhutan was richly rewarding. A gift not wrapped in paper but bound instead in the thread of discovery and the characters we were blessed to encounter along the way. A journey of reflection and life in focus - so generously mentored by the welcoming will and inspiring talents of the Bhutanese people, Like our fabulous guides Yonten and Pema, who helped us climb higher..beyond....as each new step took our breath further away. Thank you! And also thank you to... Read more

Our journey in the mountains of Bhutan was richly rewarding. A gift not wrapped in paper but bound instead in the thread of discovery and the characters we were blessed to encounter along the way. A journey of reflection and life in focus - so generously mentored by the welcoming will and inspiring talents of the Bhutanese people, Like our fabulous guides Yonten and Pema, who helped us climb higher..beyond....as each new step took our breath further away. Thank you!

And also thank you to all our amazing crew and the nine ponies ... especially camera pony!
Everyone we encountered helped make our expedition an experience that will long be remembered as an outstanding example of living in the moment..

Thanks to Bas at Kimkim for making the arrangements so easy and to Wind Horse for organising everything on the ground. Thoroughly enjoyed this Bhut-Camp!

Local specialist: Sebastiaan Naus
Sebastiaan
Sebastiaan Naus
Local specialist in Bhutan/Netherlands | Replied on Feb 16, 2018

Dear Hamilton,
Thanks for your kind words! So nice to hear you had a rewarding trip and that you were inspired by the people you met and by our guides and crew. Hope you will cherish your memories from Bhutan for a long time. I am sure the pictures you took will help with that, curious to see your work!
Thanks for visiting Bhutan with us, we were delighted to host your trip!
All the best, Bas.

Iceland Whoa
Iceland | Feb 3 - Feb 6, 2018

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Jules D.
Collierville, TN | Reviewed on Feb 07, 2018

Hello and thank you Zeynep for your guidance, support and assistance on our tour preparations. The tours were nothing but spectacular, with excellent and well informed guides, on time schedules and well organized en route sites. I sincerely thank you for your awesome planning and your patience with me, answering all my questions in a detailed and prompt manner. Thank you again. I will not hesitate to recommend you and your good offices Kimkim to any of my colleagues, who ask about a reference. Regards Julian

Local specialist: Zeynep Sidal Snævarr
Zeynep
Zeynep Sidal Snævarr
Local specialist in Reykjavík | Replied on Feb 10, 2018

Hi Julian,
Thank you very much for the nice review, I am delighted to hear that you were happy with your trip. It has been a pleasure to plan a trip for an extremely kind person.

All the best from Iceland,
Zeynep

Northern lights
Norway | Jan 31 - Feb 5, 2018

Mark
Mark J.
United Kingdom | Reviewed on Feb 07, 2018

Really good planning. Enjoyed the activities arranged for us

Local specialist: Ingrid Thornes
Ingrid
Ingrid Thornes
Local specialist in Norway | Replied on Feb 15, 2018

Hi Mark,

Great to hear that you were happy with the planning and the activities!
If you are planning to visit Norway again, perhaps in the southern part of Norway I will be happy to plan your trip.

Thank you have a great day!

All the best,
Ingrid

Colombia Andes, Amazon & Caribbean - 14-Day Itinerary
Colombia | Jan 6 - Jan 23, 2018

Margaret
Margaret B.
LA | Reviewed on Feb 07, 2018
Our tour of Bogota was fantastic, thanks to Katiana. She had all the patience and energy needed to give us real insight into the history and culture of Colombia. She really made the Gold Museum come to life with the backstory she provided. She’s probably the best tour guide we’ve ever encountered. Susan also did a great job on showing us the sites in Villa de Leyva. What a beautiful setting. We had both a translator and a guide in Barichara. Waste of time and money. We translated for... Read more

Our tour of Bogota was fantastic, thanks to Katiana. She had all the patience and energy needed to give us real insight into the history and culture of Colombia. She really made the Gold Museum come to life with the backstory she provided. She’s probably the best tour guide we’ve ever encountered.

Susan also did a great job on showing us the sites in Villa de Leyva. What a beautiful setting.

We had both a translator and a guide in Barichara. Waste of time and money. We translated for ourselves much more quickly and accurately. The Spanish speaking guide had only very rudimentary comments on the town. We ended the tour before it ever really got started. Nice guys but they need to look for other work.

Marine and Elizabeth at kimkim are both excellent. Patient, thoughtful, and articulate.

My only complaint about kimkim is that it is not transparent in its pricing. No price breakdown is given for the individual components of the trip. Difficult to decide among various trip components / options when planning the itinerary if you don’t know what the individual pricing is. We requested a breakdown on numerous occasions but were politely refused the information. For this reason alone we will most likely not return to kimkim for future travel planning.

Local specialist: Marine Guérin
Marine
Marine Guérin
Local specialist in Sabaneta | Replied on Jun 15, 2018

Hello Peg,

Thanks for your review! I am glad you enjoyed your time here in Colombia and you had the opportunity to meet interesting people who let you in the culture. It's a country where tourism is only just taking wings and it is true that in some parts the skills need to be improved a bit... working on it!
In any case we were really pleased to have you!
Best of luck,
Marine

Colombia 2017
Colombia | Jan 15 - Jan 28, 2018

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Martha L.
Brookline, MA | Reviewed on Feb 05, 2018

Trip to Colombia was fantastic. Guides were terrific, car services were prompt, which made this trip run very smoothly.

Local specialist: Nathalie Clavel
Nathalie
Nathalie Clavel
Local specialist in Colombia | Replied on Feb 07, 2018

Hi Martha,

Thank you for your comments! We hope to see you again soon in another trip!
Best wishes,

Nathalie

Best Trekking & Biking Trails in Myanmar
Myanmar | Jan 3 - Jan 27, 2018

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Melinda K.
Australia | Reviewed on Feb 04, 2018
We had a wonderful month in Myanmar being looked after by a range of guides who were all fabulous. Great knowledge, love of the country and fun to spend time with. Everything went smoothly in line with the plan and any changes we requested were dealt with very quickly. We loved our trekking at both hsipaw and kalaw. Swimming at waterfall and sleeping at monetary were terrific experiences. hot air ballooning over bagan, Inle Lake was a delightful and different location, the meal we ate at our... Read more

We had a wonderful month in Myanmar being looked after by a range of guides who were all fabulous. Great knowledge, love of the country and fun to spend time with. Everything went smoothly in line with the plan and any changes we requested were dealt with very quickly. We loved our trekking at both hsipaw and kalaw. Swimming at waterfall and sleeping at monetary were terrific experiences. hot air ballooning over bagan, Inle Lake was a delightful and different location, the meal we ate at our cooking class was superb. Great to finish at Ngapali Beach relaxing after a very full 3 weeks touring.

Local specialist: Wai Lin Tun
Wai Lin
Wai Lin Tun
Local specialist in Yangon | Replied on Feb 09, 2018

Hi Melinda and the family,

It is so wonderful to hear that you enjoyed every moments and activities that I arranged for your family.
Our heartfelt thanks for trusting us, Myanmar Diaries in planning your family trip in the best way. I had a good time while planning your trip as it has full of fun activties and you were so cooperative the whole time. This time has passed with good adventure. Please do come back to us when you have time. I would love to show you the off the beaten side of Myanmar too.

All the best from Yangon,
Wai Lin

Northern coast of Peru
Peru | Jan 22 - Jan 27, 2018

bette
bette C.
Canada | Reviewed on Feb 03, 2018
Hi there, I am catching up on sleep and starting to feel more normal. I even cooked a Peruvian dish, tacu tacu, last night! My husband is on an alternating vegetarian diet. Loved the food, especially on the Phima portion of the trip. Remember we did an Intrepid trip to Machu Picchu before. All in all the trip was very good. The sites we visited were all very interesting and the meals that were arranged for us were fantastic. The only thing we were unsure of was tipping as we didn't... Read more

Hi there, I am catching up on sleep and starting to feel more normal. I even cooked a Peruvian dish, tacu tacu, last night! My husband is on an alternating vegetarian diet. Loved the food, especially on the Phima portion of the trip. Remember we did an Intrepid trip to Machu Picchu before. All in all the trip was very good. The sites we visited were all very interesting and the meals that were arranged for us were fantastic. The only thing we were unsure of was tipping as we didn't know the price of the meals.
Our hotel room, for Trish and I, in Trujillo was quite disappointing.
I don’t think Bev and Amy’s room was as drab as ours. Unfortunately, there was a stain on the carpet, mildew in the shower and some windows opened into the hotel lobby and the others fronted onto the street, so it was very noisy.
I did feel that the reception and breakfast areas of the hotel were clean and modern looking and I do want to emphasize that the staff were very kind and helpful. I checked the hotel on line and some of the comments said that the owners were going to have to step up the quality of the rooms, but otherwise good value.
The itinerary was good . I thought the pace was pretty good and we really loved everything we saw. On day 4 we couldn’t go to Ventarron as there had been a fire, we went to Huaca Rajada museum and site, were supposed to go to the Bruning Museum , but opted to go to Tumbas Reales as we really only had a couple of hours after lunch and Jhon told us the museum closed at 4. The museum guide told us that it was open until 5 p.m. and you could stay in longer. If we had known that we might have taken in the Bruning museum. We really enjoyed what we saw in any event!
Just looking at the Itinerary now, We did not see all the destinations on Day 5, We went to the Bosque Pomac, there were a couple of pyramids in the distance,. I think they were Ventanas and Loro, but I am not sure that we went to the valley of the Pyramids in Tucume/ We drove through Ferranafe but did not visit the museum. We had lunch after going to the museum in Tucume though. I believe that driver Jhon had said that there was construction or some other obstruction on the road and he felt we should leave earlier to get to the airport so we could get our flight back to Lima. I think the itinerary was a bit too ambitious for that day.

One thing I might tell you, after going to the Sipan museum at the site of Huaca Rajada, we might not have seen the actual site with the Huaca and where the tombs of el Senor de Sipan y El Viejo were found if the local guide hadn’t taken one of our group there. This is a very important site and am so glad we saw it. It should be compulsory on the tour. It all fits in with what we saw at Tumbas Reales.
Regarding our guide Jhon’s English, I thought his knowlege was very good, but when you asked him a specific question, he either didn’t understand the question, or didn’t know the answer. His pronunciation could be improved, but he was fine to chat to. He tried very hard and was very pleasant and kind.

For future tours, it would be good for the Phima guide to know when Tumbas Reales closes. The museum guide, Orlando, said it closed at 5, but you could stay later.....we might have been able to squeeze in the Bruning museum. We were happy with what we saw that day.
Just to be clear, I didn’t think there were too many excursions in our itinerary, the pace was pretty good for day two and three. Day four, we didn’t go to Ventarron because of the fire, but really enjoyed the Museum at Sipan and Huaca Rajada. After lunch we didn’t have time to see both the Bruning Museum and Tumbas REales, so we opted to see Tumbas Reales which was fantastic.
I think I might be repeating myself. Sorry, still have a bit of jet lag. If you need any clarifications, just let me know. Gracias,

Local specialist: Shirley López
Shirley
Shirley López
Local specialist in Chachapoyas - Perú | Replied on Feb 09, 2018

Hi Bette, thank you for your comments about your trip to Peru, especially your experience with us. I am glad to know that you enjoyed our gastronomy and the places you visited.

Thank you for your comment and your recommendations, we will work on that to always improve our services.
I hope you can repeat your experience in Peru some day; the Phima’s team is here to serve you.

A big hug and thanks for traveling with us.

Northern coast of Peru
Peru | Jan 22 - Jan 27, 2018

Bev
Bev D.
Canada | Reviewed on Feb 03, 2018
I loved all of the information provided to us in preparation for our trip (Lists 1-3) and the detailed itinerary that was provided. Everything that we had requested was on the itinerary and we were pleased to have some of the added items, such as the Garcia brothers who played and sang some of the traditional music using some of the instruments that date back over the years. I also enjoyed the Forest of Pomac as it was different from the other temples we saw. We didn't see everything that... Read more

I loved all of the information provided to us in preparation for our trip (Lists 1-3) and the detailed itinerary that was provided. Everything that we had requested was on the itinerary and we were pleased to have some of the added items, such as the Garcia brothers who played and sang some of the traditional music using some of the instruments that date back over the years. I also enjoyed the Forest of Pomac as it was different from the other temples we saw. We didn't see everything that was on the itinerary - the Ventarron site was closed because there had been a fire. On day 4 we did not go to the Bruning Museum as we were running out of time and we all wanted to see the Tumbas Reales. On Day 5, I don't think we went to the Valley of the Pyramids but we did go to a museum in Tucume that had interactive displays. In hindsight, I think we tried to get too much into each day. It was great to finish our day around 5:30. The other consideration is that we were nearing the end of our vacation, so may have wanted the additional sites if we had started in the north and then done the south after. As it was, for me, I liked what we did in a day.

It was nice to have John the guide (Yeltsin), and John the driver meet us at the airport on our arrival and get us settled into our hotel. Definitely enjoyed the night tour of Trujillo, but may not have given Yeltsin my full attention because I was tired from the travel.

All of the meals provided in the tour were excellent. In hindsight we figure we may have been a bit cheap on our tips as we did not know what the actual meal cost so went on a similar formula used on the southern tour. I would recommend that one of your lists include some suggestions around tipping valets, waiters, hotel housekeepers, and for breakfast.

Our hotels were basic but clean. Staff were very helpful even if we spoke minimal Spanish and they spoke minimal English. it is amazing how much you can understand with a smile and sign language and a few key words.

John, our guide, had great knowledge of the history and particular features of the sites we visited. He was willing to respond to any questions we had but at times may have had some difficulty in understanding what we were asking him. He had a great personality and great humour. He was a good guide.

John, our driver, was also very friendly and willing to help. He was a very competent, professional, and calm driver. He also pointed out things along the way - such as the tree where the egrets were nesting. He pulled over and made sure we were safe when taking pictures.

It was really nice to have the same guide, driver and van for the whole tour. It was also nice have the bottle of water (some days 2)/day.

I have and will definitely continue to recommend KimKim Tours and PHima Voyages to others.

Bev

Local specialist: Shirley López
Shirley
Shirley López
Local specialist in Chachapoyas - Perú | Replied on Feb 09, 2018

Hi Bev, thanks for recommend us, we are really happy to know that you enjoyed the itinerary and all the places you visited.
We work always thinking about the enjoyment of our customers and your comments help us to improve our services.
The phima’s team appreciates your preference, and do not hesitate to contact us on upcoming reservations.
A big hug from Peru.

Jordan: Amman, Petra and Wadi Rum - 4 Days
Jordan | Jan 20 - Jan 23, 2018

Thanya
Thanya Y.
Thailand | Reviewed on Feb 03, 2018
My overall experience with the travel arranged for me in Jordan was quite nice. Plus
- all the drivers arranged for my pick-ups were professional, polite and kind. They made some calls for me on the way to the hotel and so on to make sure everything goes smoothly. I really appriciated that
Minus
- I feel like I didn’t get enough information about Jordan and all the destinations I was going to prior my trip. Carmen created Vamoos app for me for my itenerary, which was great, but I thought...
Read more

My overall experience with the travel arranged for me in Jordan was quite nice.

Plus
- all the drivers arranged for my pick-ups were professional, polite and kind. They made some calls for me on the way to the hotel and so on to make sure everything goes smoothly. I really appriciated that

Minus
- I feel like I didn’t get enough information about Jordan and all the destinations I was going to prior my trip. Carmen created Vamoos app for me for my itenerary, which was great, but I thought I’d get more personalised information about some interesting places , where to dine, or some local facts I wouldn’t normally get from the internet. Clicking the map didn’t help much, since most of the places on the map don’t have any information. Also the traveling date was wrong, and is still wrong up til now. It’s Febuary in the app.

- on my first day, my visit to Amman beach was pretty disappointing. The facility was not great, shower room broken, no hair dryer, lockers with no lock, and no staff to borrow the lock or lend towels from. Good thing I had my towel with me so I didn’t have to, but i had a hard time showering and drying my hair after the swim, espeically with that much salt on my body and hair. I would have been willing to pay more for better places, like one of those 5 star hotel facilities nearby (Kempinski, movenpick, dead sea spa etc.)

- on my last day, it seemed like my bus ticket from Aqaba to Amman was wrong. I couldn’t read Arabic of course, but my driver was kind enough to check for me at the bus station when he dropped me off, so they changed the new one for me.
And since my bus was at 6 PM and i was dropped off at 10 AM with my luggages, I had to find a place to store those before I could do anything, which was pretty troublesome. At that point I wish I was told or suggested beforehand what to do with my luggages. In the end I mannaged to ask Movenpick hotel to keep them for me, eventhough I wasn’t staying with them.
And I also wish I was given some interesting information about Aqaba, restaurants, cafe and attractions. Since it was a very low season, whatever I tried to do (glass bottom boat tour etc.) everything was unavailable due to too small group of people joining.

I think that’s pretty much my opinion on my trip to Jordan. Thank you Carmen for all the help in planning and everything. Jordan was an amazing country and I loved my experiences there.

Thanya

Local specialist: Carmen Scholten
Carmen
Carmen Scholten
Local specialist in Jordan | Replied on Feb 05, 2018

Dear Thanya.

Thank you for your review. I'm sorry that not everything was completely to your satisfaction, but please understand that we did all that was possible within your budget. And planning a driver or rental car would surely have made your trip more quick and comfortable, but also too expensive, so we hope you understand our situation. Maybe I've should have informed you better about this, my apologies.

Thank you for traveling with In2Jordan!

Carmen

Myanmar Cultural trip
Myanmar | Jan 25 - Feb 1, 2018

jay
jay W.
Berlin, MD | Reviewed on Feb 03, 2018

The entire trip from the moment we touched down in Yangon until we left a week later was fantastic . The drivers and tour guides we had, Tin in Yangon, Naing at Inle and Arkar in Bagan, could not have been any better honestly with knowledge, professionalism but also made new friends with these folks as well . We even had the pleasure of meeting Anne who put the trip together . The hotels , balloon ride , internal flights all went smoothly . The only part that wasn’t enjoyable was the day we had to return.
Thank you
Jay

Local specialist: Anne Cruickshanks
Anne
Anne Cruickshanks
Local specialist in Mandalay, Myanmar | Replied on May 13, 2018

Hi Jay, Anne and Bridget- thanks so much for the feedback! It was so much fun planning your trip and sharing local Myanmar experiences with you. We would love to see you back here soon for another adventure (and another sunset boat cruise!)

Chachapoyas: Peru’s Best Kept Secret - 7 Days
Peru | Jan 17 - Jan 21, 2018

J
Janice V.
New York, NY | Reviewed on Feb 01, 2018
Martina was very helpful regarding our pre-trip planning. We had planned all facets of our trip to Peru prior to contacting Martina. We decided to do so because we wanted to go to the area and found it somewhat difficult to research travel options there. Our tour stated that we would have an English speaking guide.
Day 1 we were met by Joan/John and Carlos @ Cajamarca airport. After dropping our bags we visited Cumbe Mayo. This was a wonderful place. Our guide was clearly...
Read more

Martina was very helpful regarding our pre-trip planning. We had planned all facets of our trip to Peru prior to contacting Martina. We decided to do so because we wanted to go to the area and found it somewhat difficult to research travel options there. Our tour stated that we would have an English speaking guide.
Day 1 we were met by Joan/John and Carlos @ Cajamarca airport. After dropping our bags we visited Cumbe Mayo. This was a wonderful place. Our guide was clearly enthusiastic but, not fluent enough (in English) to convey much of his knowledge. As became clear at that point, Anna often needed to translate for my benefit. ( I sensed the visit was the short version. ). We learned that J was a guide-in-training. He had to train for some 900 hours before receiving license.
We returned to Cajamarca. Having risen @ 3 in the morning for our 7:30 flight we were hungry at that point and asked J for recommendations. He dropped us at a lunchroom on the square. A fairly grim experience. I mention this only because perfunctory drop-offs became the norm. I think this is an issue of manners. We are outsiders, the guide the insider. This in addition to the fact that the Hostal had no heat — it was cold and mercilessly rainy,— or WiFi. There was no way not to hear our next door neighbor’s TV. If we had foreknowledge of the lack of heat, we would not have agreed to stay there. How hard is it to recommend a few places to eat?
Driver Carlos was excellent throughout. No fruit or water in car throughout our tour.

Day2 7 hr drive to Leymebamba. Prompt pickup. J asks if we want to stop @ a grocery store. Having stocked up on snacks at the Cajamarca market, we only needed more water and stopped at bodega. We naively assumed that there would be a plan to eat along the way. We chatted for about 1 hour as we left the city and headed in the direction of Leymebamba. We stopped for lunch and J suggested we take our food and eat on the little square. Another point of confusion. We hadn’t packed a lunch. Meanwhile J & C headed into a little restaurant for lunch. Since it was clearly the only place to eat in this locale, I joined them.
We stopped only once thereafter for a photo op. For the remaining 6 hours there was an abundantly obvious silence. Our questions like, ‘what river is that?’ were answered but, no comments/ info from guide.
Then a stop at woodworker’s place. This was kind of crazy. After 7 hours in a car we did not feel like doing this but, felt obliged to do so.
We reached Leymebamba and checked into our Hostal. This proved to be a far nicer stay. A lovely well maintained Hostal and it was fortunately warmer than Cajamarca. Great family, delicious breakfast. Again though, after that very long drive, no food recommendations. We made the wrong choice. Ironically, the next day after visiting the Museum we had a great lunch, in plaza. The restaurant owner, a relative of Carlos’, was a delightful woman who really knew how to cook!

Day 3
Visit to Leymebamba museum. Wonderful visit. Felt a bit rushed as we followed J through. This seems to be an occupational hazard for tour leaders. One though that they surely need to develop the flexibility to allow for. It seems to me that a tour guide to be really good, needs to get to know his clients. Perhaps J is too young? Not curious? ( He might have heard that one of our reasons for visiting Peru was our interest in its cuisine. )
After a terrific lunch we set out to visit Revash. Sadly rained out. Roads in dangerous conditions. We were dropped off at Lola’s and Perico’s. Heaven. Spent an afternoon at their wonderful place with our consummate hosts. We loved each other’s company. Nine hundred stars!

Day 4
Kuelap Visit. Terrific.
Lunch @ Shubet also good. Again Carlos’s friends/relatives..
Drive to Gocta. Rafael not there but, his in village helper arrived promptly to let us in. Somewhat unsure how to interpret Rafael’s absence but, made ourselves comfortable. (Footnote hot water unavailable.)
Had a wonderful afternoon enjoying Rafael’s place. Also later when another guest arrived.

Day 5
Hike to Gocta Waterfall. Strenuously wonderful. Took horses half way back down.
Arrived back to Rafael’s hot and tired....wanting to clean-up and relax. J announced we were to go next door for lunch. We went. When one is staying at Rafael’s, the setting isn’t really impressive.
The food is mediocre. J had told us that C would be driving us to Jaen the following morning; a gesture we very much appreciated. Carlos happened to be dining @ same time we were (next door) with his family. We confirmed that we would see him tomorrow.

Day 6
Instead of Carlos, his young relative ( no more than 18?) w/ his friend to airport in Jaen.
Nice person. Friendly but, not a mature driver. Thought we would be seeing C and planned to give him a tip then. Plz send info regarding how we can do so.

My advice to Trip planner. Suggest visitors to this region—-@ least @ this time of the year— come and go via Jaen. Spend time in Chachapoyas and environs.

Local specialist: Martina Capel
Martina
Martina Capel
Local specialist in France | Replied on Feb 02, 2018
Dear Janice, Thank you very much for your comments and letting me know how you felt during your stay in the Northern Andes. I guess your stay was a little overcasted because of the rain. It is true that when it rains, there unfortunately are not many options. Hotels in the region usually don't have heating (nor Wifi) and the humidity gets into you and your bones. Jhon, our guide, has already finished his training beginning of last year. He has a diploma as an official guide, a career... Read more

Dear Janice,

Thank you very much for your comments and letting me know how you felt during your stay in the Northern Andes.

I guess your stay was a little overcasted because of the rain. It is true that when it rains, there unfortunately are not many options. Hotels in the region usually don't have heating (nor Wifi) and the humidity gets into you and your bones.

Jhon, our guide, has already finished his training beginning of last year. He has a diploma as an official guide, a career that takes 3 years, and he is guiding for us since April last year. Maybe his natural Peruvian shyness added to some of your English comprehensive issues . Otherwise he is enthousiastic about his work and I am sure that he will improve to better understand the needs of our clients. Thank you so much for your comments that I will pass on to him.

I am glad that you liked the different archaeological sites throughout your stay as well as the (rather difficult) hike to Gocta.

Once again thank you for your detailed comments that I will share with our local partners. The region of Amazonas still needs to catch up about 50 years of tourism development in comparison with the South of Peru, but we work hard to improve our services together with the local hotels, drivers, communities and other partners.

Warm regards,
Martina

Ghorepani Trek + Chitwan
Nepal | Jan 15 - Jan 28, 2018

Wayne
Wayne P.
Womelsdorf, PA | Reviewed on Jan 31, 2018
Wow, what a fantastic trip. Thank you to everyone on the Kim Kim team. The trip was wonderful from beginning to end. Ngima Dorji Sherpa did not disappoint. He was there to make sure all the connections were flawlessly made. Our guide Lhakpa Chhetar Sherpa was fantastic. I described him as the mother you love dearly, taking care and looking after me every steep of the way. Our porter Nawn Pasang Sherpa was a true honor to have on the trek. We were traveling with a rock star, Pasang has made... Read more

Wow, what a fantastic trip. Thank you to everyone on the Kim Kim team. The trip was wonderful from beginning to end. Ngima Dorji Sherpa did not disappoint. He was there to make sure all the connections were flawlessly made. Our guide Lhakpa Chhetar Sherpa was fantastic. I described him as the mother you love dearly, taking care and looking after me every steep of the way. Our porter Nawn Pasang Sherpa was a true honor to have on the trek. We were traveling with a rock star, Pasang has made the summit of Everest 6 times. We fell in love with them both and feel blessed they were on the journey with us.
Chitwan was also fantastic. And again we fell in love with our guide Aasha Ram Chaudhary. He was able to get us safely close to the wildlife in the jungle. Aasha is also a birding expert and has a amazing ability to spot and identify wildlife in the air, trees, ground and water. The staff at Chitwan Adventure Resort Were great, warm and welcoming.
My bottom line, I would do this trip over again in a flash
Wayne Poplinski
01/31/2018

Local specialist: Ngima Dorji Sherpa
Ngima
Ngima Dorji Sherpa
Local specialist in Kathmandu | Replied on Feb 03, 2018

Hi Wayne, thank you so much for you wonderful review. I am glad to see that had a wonderful experience during your stay in Nepal and you are happy with all the trip arrangements. We hope to see you soon again during your next visit to Nepal.

Best wishes,
Ngima and whole NMMT family.

Trip to Colombia
Colombia | Dec 15 - Dec 23, 2017

F
frank e.
Orange, CA | Reviewed on Jan 31, 2018
This was my first experience using KimKim. I was refered from a friend. I recently traveled for 9 days in Colombia. I use travel agents for most of my international pleasure travel. On the plus side my agent, Flor was very responsive both via email and with telephone calls. Booking the trip was a bit frustrating. I think this was partially due to my unfamilarity with kimkim. Also my impression was that while Flor was very responsive and doing her best to help but she lacked in-depth... Read more

This was my first experience using KimKim. I was refered from a friend. I recently traveled for 9 days in Colombia. I use travel agents for most of my international pleasure travel. On the plus side my agent, Flor was very responsive both via email and with telephone calls.

Booking the trip was a bit frustrating. I think this was partially due to my unfamilarity with kimkim. Also my impression was that while Flor was very responsive and doing her best to help but she lacked in-depth travel experience. For example, I thought I had booked both hotel and intrastate travel. I had challenges securing a particular hotel and also plane travel times that I thought were confirmed ... but actually were not. We had to go back and forth a few times.

On the plus side I had a situation in Medellin with a hotel I was unhappy with. The room had a leak under the sink and they really were not too friendly. Flor was very responsive and moved me to a wonderful hotel. Both the private tour guides and the tours in Bogota, Medellin and Cartenga were all very good with the exception of the private tour in Cartenga- the guide was a bit flat.

If there were a 3.5 star rating, that is what I would give. That being shared, I would give Kimkim another try on my next international trip. Thanks!

Local specialist: Floriane Froc
Floriane
Floriane Froc
Local specialist in Cali, Colombia | Replied on Feb 02, 2018
Hi Frank, Thanks for your feedback. It is highly appreciated and we are glad that you enjoy your trip to Colombia. On behalf of KimKim we are very sorry for the inconvenience during the process of booking the trip due to high season in Colombia, it is indeed quite difficult to find availability during Christmas time. As for the flight, we faced several issues with Avianca airlines due to heavy strikes which cause a lot of rescheduling, cancelling and/or prices shuffling. Thank you for your... Read more

Hi Frank,

Thanks for your feedback. It is highly appreciated and we are glad that you enjoy your trip to Colombia. On behalf of KimKim we are very sorry for the inconvenience during the process of booking the trip due to high season in Colombia, it is indeed quite difficult to find availability during Christmas time. As for the flight, we faced several issues with Avianca airlines due to heavy strikes which cause a lot of rescheduling, cancelling and/or prices shuffling.

Thank you for your feedback on private tour guides, this is a valuable feedback for us and we are more than happy taking care of your next travel. Have a great day
Flor

Iceland Winter Adventure 2018
Iceland | Jan 21 - Jan 27, 2018

L
Lesley S.
Pompton Lakes, NJ | Reviewed on Jan 28, 2018
This whole trip was wonderful! Cristina was very knowledgeable and open. I requested that our trip to be manageable for my son who is 6 years old and my in laws who are in there 60s. It turned out great! We really liked our driver who brought us to the Blue Lagoon and afterwards to our hotel. He was helpful and polite. We especially liked our guide from the 4x4 tour, Ruben. He was really nice and accommodating. I could not remember the names of our guides from the Mountaineers of Iceland... Read more

This whole trip was wonderful! Cristina was very knowledgeable and open. I requested that our trip to be manageable for my son who is 6 years old and my in laws who are in there 60s. It turned out great! We really liked our driver who brought us to the Blue Lagoon and afterwards to our hotel. He was helpful and polite. We especially liked our guide from the 4x4 tour, Ruben. He was really nice and accommodating. I could not remember the names of our guides from the Mountaineers of Iceland though but they were great too. Highly recommend to do snowmobiling with them. The hotels we stayed at were very nice and comfortable. All the staff were great. We loved our stay at the Fosshotel and Hotel Ranga( where we saw the Northern lights!) We liked Hotel Hilda too. Its was a quaint hotel near thr harbor. Overall the trip was a once in a lifetime experience. Highly recommended!
Sidenote: We went on a Game of Thrones tour and was really entertained by the guide. He was fabulous! Loved the inside jokes and his passion for the show. I wish I knew his real name. I just remember his facebook name: Swordbiter. I made my whole family join the tour ( only my husband and I saw the show) but they still enjoyed the tour.

Local specialist: Christina Degener
Christina
Christina Degener
Local specialist in Reykjavik | Replied on Jun 04, 2018

Hi Lesley,

I am very glad to hear that you were happy with your stay in Iceland and thank you for your kind words. I am so happy to hear that everything worked out well and that your whole family enjoyed the excursions.

Best Regards,
Christina

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