Kimkim Trip Reviews for Chile

4.8
Based on 297 ratings
Read 297 verified reviews by travelers who booked their trip to Chile on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fun trip and n Patagonia
Chile | Nov 25 - Dec 9, 2023

Bao
Bao T.
Saratoga, CA | Reviewed on Dec 10, 2023
We had a great time on our trip. The guides and drivers are vey courteous, punctual, and helpful. All hotels are nice and located centrally so very convenient for us to explore the town. They all include breakfast except the Metal in El Chalten. However, they have a kitchenette which worked out great. The tours were nice. We enjoyed the Torres del Paine tour, the Nativo tour El Chalten, the trek to Esmeralda Lake in Ushuaia the best as we like outdoor activities. The highlights of our trip... Read more

We had a great time on our trip. The guides and drivers are vey courteous, punctual, and helpful. All hotels are nice and located centrally so very convenient for us to explore the town. They all include breakfast except the Metal in El Chalten. However, they have a kitchenette which worked out great. The tours were nice. We enjoyed the Torres del Paine tour, the Nativo tour El Chalten, the trek to Esmeralda Lake in Ushuaia the best as we like outdoor activities. The highlights of our trip were the hike to Laguna Torres and Laguna de Los tres. Over all we glad we booked the tour

Hotel Reviews
Diego de Almagro Providencia Hotel
Santiago de Chile

Comfy room. Nearby center

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mil 810 Ushuaia Hotel
Ushuaia

Nice hotel near center of town. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Two Hotel Buenos Aires
Buenos Aires

Nice hotel near center of town. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Lady Florence Dixie
Puerto Natales

Nice hotel near center of town. Helpful staff

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quijote Hotel
Argentina

Nice hotel near center of town. Helpful staff Elegant decor

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Meraki Lofts
El Chalten

Nice hotel near center of town. Helpful staff Kitchenette is great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
🔎 General Information about Ushuaia 🔎
🔎 General Information about Ushuaia 🔎
Ushuaia

Interesting info on Ushauia

Quality of Experience
Guides, Drivers and Staff
Transport
Tango Show and Dinner at Café De Los Angelitos
Tango Show and Dinner at Café De Los Angelitos
Buenos Aires

Show was great and food/wine made even better. The dancers were great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nativo Experience
Nativo Experience
El Calafate

Lake view was superb. Did not expect lunch in a fancy cave and loved the bread soup inside a cave with a beautiful view.

Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic City Tour
Panoramic City Tour
Santiago

Very nice tour. Only thing that was not so good was the guided jewelry store.

Quality of Experience
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales

Great view, very knowledgeable guide. Had a blast with the different views

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Navigation to Balmaceda & Serrano Glaciers
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales

Fantastic views and also grilled lamb was great

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tierra del Fuego National Park (Half day visit) 🌲🌿
Tierra del Fuego National Park (Half day visit) 🌲🌿
Ushuaia

Beautiful views and great guide. Train ride was fun. Wished had more time to explore the park via hiking if had more time

Quality of Experience
Guides, Drivers and Staff
Transport
Neighborhoods Tour
Neighborhoods Tour
Buenos Aires

Guide was funny and gave us lots of details about the locals. Very enjoyable

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Excursion  🗻
Perito Moreno Glacier Excursion 🗻
El Calafate

Great view from below. When we hike on top, we thought the views on top as just as impressive, so doing both give you a better perspective, if you are short on time, just do the hike

Quality of Experience
Guides, Drivers and Staff
Transport
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Trekking to Emerald Lagoon 🚶‍♀️🏕️
Ushuaia

Guide was very knowledgeable and gave us lots of details about the area. Lake view at end was beautiful. Very enjoyable

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Dec 16, 2023

Dear Bao and Bich,
Thank you immensely for sharing your experience with us!
We're so happy to hear that your trip was filled with enjoyable moments 😃🤗
Thank you once again for choosing us. All the best for this new year coming!
Warm regards,
Emi

Paul was amazing!
Chile | Nov 25 - Dec 9, 2023

S
Sarah H.
Tampa, FL | Reviewed on Dec 10, 2023

Paul was amazing!

Local specialist: Paul Jones

The quality of the tour guides really made th...
Chile | Nov 20 - Dec 2, 2023

Anne
Anne T.
Shively, KY | Reviewed on Dec 05, 2023
The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on... Read more

The quality of the tour guides really made this trip special. I had private or very small group tours, and this made for some amazing conversation and learning. My guide in Santiago and Valparaiso, Dominique, provided lots of knowledge and was simply fun to hang out with and talk about differences in Chilean and American culture. The private dinner was the highlight of the trip with fantastic food, wine, and conversation. The Andes hike was also a highlight with only the small group being on the trail--we had the mountains to ourselves! There was a great snack served at the end. The wine tours were of course incredible with high quality wine and a beautiful hotel at Santa Rita. And Rapa Nui was a wonderful experience--I loved the personal touches especially breakfasts at Hotel Taara and the guide was excellent at changing the itinerary when the weather was not great my first day of touring. I loved having a week to spend on the island. The people there are friendly and welcoming and the ceviche the best I have had anywhere!

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 05, 2023

Dear Anne, I am super happy that this trip finally came true for you, after years of planning! I loved reading your comments and how it was a special adventure with many different experiences. I hope you will keep fond memories of Chile and our people. Our entire team wishes you many more fun travel adventures ahead.
All the best,
Lorena

Lorena planned a wonderful two weeks in Chile...
Chile | Nov 17 - Nov 30, 2023

Minda
Minda H.
Maple Grove, MN | Reviewed on Dec 04, 2023
Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy...
Read more

Lorena planned a wonderful two weeks in Chile for us. We experienced several exciting things in this diverse country. We enjoyed the funkiness of Valparaiso with a cooking class. The hike in the Maipo Valley with Sebastian was slightly challenging for us 71 year olds but enjoyable. We were always looked after.
Our time in the Atacama Desert did not disappoint. Highlights there included seeing flamingos at Chaxa Lagoon. We also loved the e-bike trip into the desert and the dune buggy trip (both with On Safari Atacama).
The scenery in Patagonia is breathtaking. We had Anna as a terrific guide during an all-day tour in Torres Del Paine. The fjord cruise in Patagonia was very enjoyable. Highlights of the cruise included beautiful scenery, wildlife sightings, delicious lunch, and whiskey served with glacial ice!
Our only disappointment was the cancellation of our cruise to Magdalena Island in Punta Arenas (to see the penguins) due to the weather. It was a last-minute thing, and we were left to fill the day ourselves.
We have used KimKim many times for our trip planning. They did a great job with this one!

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Great restaurant! It was nice to have filtered water available to refill our containers. There was also always coffee\tea available in the lobby. The front desk was very helpful too.

Authenticity & Character
Location
Quiet, but close to town.
Staff
Cleanliness & Comfort
Hotel Alma Sur
Punta Arenas

Great breakfast. Staff not helpful.

Authenticity & Character
Location
Staff
Staff did not seem to care about customer service.
Cleanliness & Comfort
Hotel HD Natales
Puerto Natales

The staff at this hotel is outstanding! The location is lovely, quiet and has great views. It is out of town and requires transportation into town. The rooms are tired and the whole hotel could use updating. The staff made up for the hotel's run down condition.

Authenticity & Character
Location
Great views, quiet
Staff
Everyone was great
Cleanliness & Comfort
Update and better maintenance
Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago

Kind of lackluster for us but could have been the travel fatigue from redeye flights.

Quality of Experience
Not much depth
Guides, Drivers and Staff
Transport
Valparaíso Tour & Cooking Class
Valparaíso Tour & Cooking Class
Santiago
Quality of Experience
Loved the cooking class. It was nice to spend time with a Chilean native as well as make some good food.
Guides, Drivers and Staff
Driver seemed impaired? Guide seemed bored.
Transport
Our driver for this day was late arriving for pick up at the hotel as well as picking us up from the cooking class. We think he was either drunk or very hung over as he drove erratically at times and needed to stop at a wayside for over half an hour. We regret not reporting this earlier.
Private Dinner
Private Dinner
Santiago

Great food, wine and conversation. It was lovely to spend time in a Chilean home. An authentic experience!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
San José Volcano & Andes Mountains
San José Volcano & Andes Mountains
Santiago

Great hike and guide. Especially liked the "treats" after the hike.

Guides, Drivers and Staff
Transport
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Loved seeing the flamingos

Hike from Sarmiento Lake to Amarga Lagoon
Hike from Sarmiento Lake to Amarga Lagoon
Chile
E-bike to Lake Cejar
E-bike to Lake Cejar
San Pedro de Atacama
Full-Day Tour of Torres del Paine National Park & Surroundings
Full-Day Tour of Torres del Paine National Park & Surroundings
Chile

Loved our guide, Anna

Valley of the Moon Tour
Valley of the Moon Tour
San Pedro de Atacama
Buggy Safari Through the Desert
Buggy Safari Through the Desert
San Pedro de Atacama
Tour of Tatio Geysers
Tour of Tatio Geysers
San Pedro de Atacama

Great guide, didn't like getting up so early. Not sure if it was as spectacular as I anticipated.

Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Dec 05, 2023

Hi Minda, I appreciate you taking the time to leave a detailed review of your trip to Chile! It was indeed a very diverse program to experience many sites and activities and I am happy to know it was an enjoyable time for you. I will follow up with each particular review so I thank you for that and wish you all nothing but the best!
Lorena

a great personalized family vacation in chile.
Chile | Nov 20 - Nov 29, 2023

N
naomi o.
Inver Grove Heights, MN | Reviewed on Dec 03, 2023

Jesse was great, Responsive, accommodating and very easy to work with. We talked through the places that we wanted to visit, the pace of the trip and the activities and it worked out great.

Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Dec 05, 2023

Hi Naomi,

Thank you for the kind review! So glad your family enjoyed the trip :)

All the best in your future travels,
Jesse

Excellent time in Santiago
Chile | Nov 16 - Nov 23, 2023

T
Tim G.
Coralville, IA | Reviewed on Dec 02, 2023
Be patient with the organizer but at the same time, do not have stuff "fall into the cracks" It was a very good and diverse trip during my week there. My only regret was to have listened to his hotel recommendations (apparently they were close to the metro). Felt very safe and secure. The other tourists also made this trip very memorable. Would highly recommend Angel. Read more

Be patient with the organizer but at the same time, do not have stuff "fall into the cracks" It was a very good and diverse trip during my week there. My only regret was to have listened to his hotel recommendations (apparently they were close to the metro). Felt very safe and secure. The other tourists also made this trip very memorable. Would highly recommend Angel.

Activity Reviews
Santiago City Tour
Santiago City Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Chilean Food Tour & Picnic with a View of Santiago
Chilean Food Tour & Picnic with a View of Santiago
Santiago

Everything was tasty; the Vega market and Central Mercado, food can be cheap and it's best to eat at the outer areas of the market. Watch out for the floors as they can be slippery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Bike Wine Tour - Maipo Valley
Private Bike Wine Tour - Maipo Valley
Chile

Haven't biked since 2009; great experience; did not realize that we biked for 13 km. Nice to learn about wineries and the famous Carmenere.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Concha & Toro Wine Tasting Tour
Concha & Toro Wine Tasting Tour
Chile

The wine tasting tour seemed too commercialized. Also, did the wine tasting as the second part of the tour instead of the last. It was nice to see the ghost in the cellar. It seemed the tour focused on the house and garden rather than the winery. If it weren't for the other tourists in the group, this would have been a 1 star.

Quality of Experience
Guides, Drivers and Staff
The other tourists and the driver (Carlos)
Transport
Carlos.
Casablanca, Valparaiso and Viña del Mar- Shared Tour
Casablanca, Valparaiso and Viña del Mar- Shared Tour
Chile

This was one of the best parts of the trip. I had a nice lunch that contained seafood and I was able to touch the Pacific Ocean. It has been the second time in my life that I was able to do this. The drinks were tasty.

Quality of Experience
Guides, Drivers and Staff
Chris was an awesome tour guide.
Transport
Visit Viña Casas Del Bosque -Wine Tasting & Lunch
Visit Viña Casas Del Bosque -Wine Tasting & Lunch
Santiago

This was a good tour and very focused on the wines rather than the house or garden. Wines were pretty good. The lunch was really awesome and bought a wine that was not on the tasting tour but at lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple
Wine Tasting at Viña Cousiño Macul & Visit the Bahai Temple
Santiago

I wish the weather was not hot; it was almost 30 degrees C and I felt really tired after doing the tasting and walking around the vineyard. A lot of historical value and it was nice to taste different wines during the tour instead of at the end. I bought two wines. Bahai was a good experience. A lot of tranquility there. I wish there was no smog that covered much of the city. I also went to Los Domingoes and got some souvenirs.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Undurraga Vineyard - Wine Tasting group tour
Visit Undurraga Vineyard - Wine Tasting group tour
Santiago

Bought a sauvignon blanc; just tasted it today in the US. Went well with a salad.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Dec 02, 2023

Mi Amigo Tim!
It was Bacan to meet you!!

I had a great time with you in Santiago, I am glad you had a great experience Eating and Drinking wine All around the Central zone of Chile
I know we will meet again somewhere, Say hello to Iowa, your brother, and your dad.
Remember that between the 3 of you, you almost visited the whole country :D

Best Regards,
Angel.

We had a wonderful trip to Chile and greatly ...
Chile | Nov 20 - Nov 29, 2023

J
Joel O.
Chicago, IL | Reviewed on Dec 01, 2023
We had a wonderful trip to Chile and greatly enjoyed the fantastic accommodations in Santiago, Atacama and Vina del Mar. Tours and tour guides were excellent, and we especially enjoyed the personal tour of the Moon Valley Andes hike and tour of the Atacama Desert. Both were a wow! Jesse did a great job and was readily available to answer any questions and make modifications in real time when needed. All guides and transfers were on time and friendly! In principle the personal Chilean dinner... Read more

We had a wonderful trip to Chile and greatly enjoyed the fantastic accommodations in Santiago, Atacama and Vina del Mar. Tours and tour guides were excellent, and we especially enjoyed the personal tour of the Moon Valley Andes hike and tour of the Atacama Desert. Both were a wow! Jesse did a great job and was readily available to answer any questions and make modifications in real time when needed. All guides and transfers were on time and friendly! In principle the personal Chilean dinner in someone's home was a disappointment and I wouldn't recommend it (it took more than an hour to get there, the food was marginal, and it didn't completely meet our dietary restrictions). Jessie's attention to detail was very good and I would use her again!

Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Dec 01, 2023

Hi Joel,

Thank you for the kind review :) Apologies again for the mix up during dinner and I'll definitely take your comments under consideration for future travelers!

All the best in your future travels,
Jesse

Great and thorough planning!
Chile | Nov 15 - Nov 20, 2023

Jenna
Jenna O.
Watertown, MA | Reviewed on Nov 27, 2023
Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing. Read more

Ana helped me to develop a packed itinerary for the short amount of time I had in the Patagonia region. Within 6 days I was able to depart Buenos Aires and go to El Calafate, then Puerto Natales to see two stunning locations and she packed in several activities! Kayaking, glacier mini-trekking, a full day tour/ safari, and a low key hike. I even saw two pumas! and much other Patagonia flora and fauna. It was a VERY busy itinerary, but was amazing.

Hotel Reviews
Hotel Big Sur
Puerto Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Kalenshen Hotel Cerro Calafate (NO USAR)
El Calafate
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Full day Hike Porteria Lago Sarmiento - 6/7 km approx
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Kayak Experience (Half Day)
Perito Moreno Kayak Experience (Half Day)
El Calafate
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate
Quality of Experience
Guides, Drivers and Staff
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 28, 2023
Dear Jenna, Thank you so much for your glowing review! We're thrilled to hear that we were able to help you craft an unforgettable itinerary for your short stay in the Patagonia region. Seeing two pumas and encountering the diverse flora and fauna of Patagonia must have added an extra layer of excitement to your journey. This is not common at all! 🐈 We greatly appreciate your feedback and are pleased to have been a part of your Patagonian adventure. If you ever plan to explore more... Read more

Dear Jenna,

Thank you so much for your glowing review! We're thrilled to hear that we were able to help you craft an unforgettable itinerary for your short stay in the Patagonia region.

Seeing two pumas and encountering the diverse flora and fauna of Patagonia must have added an extra layer of excitement to your journey. This is not common at all! 🐈

We greatly appreciate your feedback and are pleased to have been a part of your Patagonian adventure. If you ever plan to explore more destinations or have any other travel needs, don't hesitate to reach out. Safe travels, and we hope to assist you again in the future!

Best regards,
Ana ✈️

Angel and his contacts were attentive and hel...
Chile | Nov 11 - Nov 18, 2023

Braden
Braden J.
Durango, CO | Reviewed on Nov 25, 2023

Angel and his contacts were attentive and helpful. We are experienced travelers, but the logistics around getting from the airport in Puerto Natales to our various hikes and trips to and from the Torres del Paine were a bit overwhelming when planning on short notice. Everything went off without a hitch. We were able to message the local team and have them deliver trekking poles to our hotel last minute, our rides were on time, and generally everything was accounted for. I would definitely use Kim Kim for a future trip.

Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Nov 26, 2023

Hi Braden,
I'm glad everything went as planned and you are happy with our help :)
I am sure this experience will stay with you and Kelly for a long time
If you plan to visit Ecuador or Peru I would be happy to help you plan a new trip, it could be the Galapagos which is one of my favorites, or the Amazon which is another whole world!

Thanks for trusting us with this adventure!
Best,
Angel

Jessie planned Santiago and Patagonia, Chile.
Chile | Nov 14 - Nov 23, 2023

Karen
Karen L.
Waxahachie, TX | Reviewed on Nov 24, 2023
Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical. Read more

Chile is a wonderful place to visit, and Jessie did a fantastic job accommodating our changing minds during the planning process and keeping up with us during our trip. I would recommend that if you’re doing back to back hikes in the park, do the Torres de Paine Massif first. (Strenuous) . Isla Magdalena was definitely magical.

Hotel Reviews
Hotel Panamericana Providencia
Providencia

Many things to do in walking distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Costanera
Puerto Natales

Beautiful views and accommodating staff. Walls are a bit thin, though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Carpa Manzano
Punta Arenas

Cute hotel with a sweet history. The owner was actually the one who checked us in, and SO very helpful with our needs. We only had 1.5 hours between check in and our excursion, we got our laundry and lunch dealt with, thanks to her assistance. We loved the feel of this place, and the bed was super comfy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Boat Tour to Balmaceda & Serrano Glaciers
Boat Tour to Balmaceda & Serrano Glaciers
Chile

This was exactly what we wanted- lunch was amazing, the captain was great- maneuvered the boat so everyone could get a view.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maipo Valley Wine Experience
Maipo Valley Wine Experience
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Trekking Torres del Paine Active
Trekking Torres del Paine Active
Chile

This was interesting because we didn’t know what to expect. First trek was fun and scenic, though the guide seemed to think it was a race. Second trek (waterfall, hike to horns) was beautiful, and we got left behind while taking pictures of the scenery that the guide seemed to take for granted. You can’t really get lost, though, as there’s 1 trail in and out. Third trek was more strenuous, but doable. Take a jacket, as that wind goes right to your bones.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

Best part of the trip!!!! Penguins! So many, so cute.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Nov 24, 2023

Hi Karen and Steven,

Thank you for the kind review 😊 I'm glad everything worked out and you were able to enjoy your trip! Especially love that you got to see the adorable penguins 🐧

All the best in your future travels,
Jesse

Ana has been extremely responsive
Chile | Nov 10 - Nov 18, 2023

Marco
Marco R.
Dallas, TX | Reviewed on Nov 21, 2023
Ana has been extremely responsive while dealing with our travel demands related to our Chilean vacation, even during her brief one week vacation.
She accommodated revisions in terms of the hotels selections, as well as variations in the several tours we selected.
Read more

Ana has been extremely responsive while dealing with our travel demands related to our Chilean vacation, even during her brief one week vacation.
She accommodated revisions in terms of the hotels selections, as well as variations in the several tours we selected.

Hotel Reviews
Hotel Cabo De Hornos
Punta Arenas

Well located, ample room facilities and quality breakfast. Clean and user friendly

Authenticity & Character
lobby/restaurant sleek and recently renovated
Location
Nearby restaurants and historic sites/square
Staff
anticipating our needs and very friendly
Cleanliness & Comfort
impeccable room and restroom
Hotel Casa de la Patagonia
Puerto Natales

Good location near restaurants, clean bedding facilities. However, bedroom and bathroom were too bare and witouth furniture. Breakfast ok.

Authenticity & Character
Clean but unimpressive
Location
near restaurants key streets.
Staff
very friendly and accommodating to customers
Cleanliness & Comfort
Very clean and comfortable beds
Hotel Iorana Tolache
San Pedro de Atacama

Facilities very basic but clean. Very quiet and decent breakfast. However, location is a negative (3 Km from town, on a very dark and dusty road), especially considering the fact that is EXTREMELY difficult to get taxis in San Pedro de Atacama. Every night it was a nightmare returning from dinner to the hotel. Avoid until they set up a transportation alternative to downtown.

Authenticity & Character
Nice facility and service
Location
Too far from downtown considering there is almost no taxi service
Staff
Need more training. Left an early tour without breakfast box.
Cleanliness & Comfort
Beds were ok but bath small
Activity Reviews
Santiago's City Tour from the aiport
Santiago's City Tour from the aiport
Santiago Int. Airport (SCL)

We had rain all day, so the city visit was made within the car. Guide was imaginative and we ended up in nearby Sta Rita winery

Quality of Experience
Very nice considering bad weather
Guides, Drivers and Staff
Very polite, informed and creative guide (Vitor Hugo)
Transport
Evening Astronomy Tour
Evening Astronomy Tour
San Pedro de Atacama

We could not do it due to cloudy skies for the 3 nights we stayed there. But the tour operator was extremely cnstructive and accommodating d

Navigation to Balmaceda & Serrano Glaciers
Navigation to Balmaceda & Serrano Glaciers
Puerto Natales

Probably the best tour in Patagonia. Boat was clean and service was very good. Barbecue in a nearby restaurant was very decent and the place very clean.

Quality of Experience
We were able to see two beautiful glaciers, one of them via a short but very exciting walk.
Food
Barbecue was great. And he wine too
Guides, Drivers and Staff
Very good explanation while navigating to and from the glaciers. A lot of fauna was seen during the tour.
Transport
Nice and clean boat. Good service on board
Full day Visit to King Penguin Park 🐧❄️
Full day Visit to King Penguin Park 🐧❄️
Punta Arenas

Transportation was timely and very friendly (guide Paula). Ferry crossing the Magallanes Strait was in good shape. Lunch at El Porvenir was in a very good restaurant. Visit to the King penguin colony went very well. Exciting watching over 70 penguins. Trip back noneventful.

Quality of Experience
A lot of fauna during the trip, including guanacos, sheep, penguins, foxs, nandu, etc. Cold weather and dry vegetation.
Guides, Drivers and Staff
Great work by Paula, especially in first half of the tour.
Transport
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Panoramic excursion to the Torres del Paine National Park (with Box Lunch)
Puerto Natales

Majestic nature of the Torres del Payne and other mountains nearby. John Pineda, our guide, was extremely informative and responsive t our requests. He is a good photographer too!!! We had a bad weather but he altered the route and allow us to make the most out of it.

Quality of Experience
Scenery is unbeatable and world class.
Food
Lunch Box needs improvement
Guides, Drivers and Staff
Kudos to John Pineda as explained abve
Transport
God and safe driving
Rainbow Valley - Semi Private
Rainbow Valley - Semi Private
San Pedro de Atacama

Our knowledgeable guide and a beautiful day allowed us to admire the great colors of the Valley and understand teh basic of the geology behind the scenery. We also visited the petroglyphs of Yerbas Buenas site. A great surprise and one of the top tours we made in Atacama.

Quality of Experience
Exceptional colors and content from our guide
Guides, Drivers and Staff
very friendly and knowledgeable person
Transport
Cejar & Tebinquiche Lagoons - Atacama Salt Flats
Cejar & Tebinquiche Lagoons - Atacama Salt Flats
San Pedro de Atacama

Visit to Laguna Tebinquiche was interesting albeit a bit short. Opportunity to swim on the Cejar lagoon (25 % salt concentration) was fun and the surrounding scenery very beautiful. Visit to Ojo del Salar was a bit lame. We had an open cocktail event with nice wine and treats and, more importantly, the impressive volcanos/mountains backdrop...excellent

Quality of Experience
Very interesting visits and activities (swimming)
Guides, Drivers and Staff
Very friendly and attentive guide
Transport
Half day Moon Valley and Mirador Ckari - Semi Private
Half day Moon Valley and Mirador Ckari - Semi Private
San Pedro de Atacama

We visited several locations of the Salt Cordillera with a grand finale by watching the impressive sunset. Impressive!

Quality of Experience
Lunar-like scenery and great sunset
Guides, Drivers and Staff
Nico was friendly and very knowledgeable. Took several pictures of ours during the tour
Transport
Safe and clean van.
Tatio Geysers - Semi Private
Tatio Geysers - Semi Private
San Pedro de Atacama

Very early morning tour to have the opportunity of seeing the geyser in full activity (27 F). Our guide prepared an unforgettable private and quality breakfast on a private spot with full sight of the geysers.... Some road stops included the possibility in Machuca to taste grilled Lama with chimichurri... Finally, we had the luxury of seeing 3 types of flamingos...

Quality of Experience
Diversity of experiences for a half a day tour: Geysers, mountain breakfast, flamingos, Machuca town, grilled lama tasting
Food
Pablo prepared a warm and delicious breakfast on a private spot overlooking the geysers. Priceless.
Guides, Drivers and Staff
Pablo is an an extremely knowledgeable and friendly local guide
Transport
SUV suitable for the trip.
Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 22, 2023

Dear Marco,

Thank you so much for your kind words! I'm thrilled to hear that I could contribute to making your Chilean vacation a positive and memorable experience.

Flexibility is key when it comes to planning a perfect trip, and I'm delighted that I could assist in tailoring your family vacation 💕

Thank you again for choosing us for your Chilean vacation, and I hope you have fantastic memories to cherish!

Best regards,
Ana ✈️

Fantastic trip!!
Chile | Nov 3 - Nov 12, 2023

K
Kristin A.
Australia | Reviewed on Nov 15, 2023
Emilce made this trip planning so easy! The whole service provided by her was amazing. She answered all my questions and helped us get a trip that we wanted. She even added a few last minute things for us in one leg of the trip. Our trip was fantastic and Emi’s knowledge made that happen! Thank you so much Emi! Read more

Emilce made this trip planning so easy! The whole service provided by her was amazing. She answered all my questions and helped us get a trip that we wanted. She even added a few last minute things for us in one leg of the trip. Our trip was fantastic and Emi’s knowledge made that happen! Thank you so much Emi!

Hotel Reviews
Weskar Lodge
Puerto Natales

Amazing location and amazing staff! The room was so great and breakfast provided was wonderful

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Posada y Cabañas El Barranco
El Chalten

Great location. Room felt small and a bit like a dorm room set up. But it was clean and the staff were amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blanca Patagonia Boutique Inn and Cabins
El Calafate, Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel DoubleTree by Hilton Santiago Kennedy
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day Hiking Base Las Torres - 20km approx
Full day Hiking Base Las Torres - 20km approx
Puerto Natales

Our guide was fantastic. Transfers were all On time. Had a great day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day tour to Parque Nacional Los Glaciares and Minitrekking
Full day tour to Parque Nacional Los Glaciares and Minitrekking
El Calafate

Really fun day on the glacier! Not a super challenging day but amazing views and guides!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Santiago Markets City Bike Tour
Santiago Markets City Bike Tour
Santiago
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Emilce Alonso
Emilce
Emilce Alonso
Local specialist in Córdoba | Replied on Nov 15, 2023

Dear Kristin,
Thank you so much for your kind words!
I'm thrilled to hear that you had an amazing trip and that I could contribute to making it a fantastic experience for you. Your appreciation means a lot to me.
It was a pleasure assisting you with the trip planning. Thank you once again for choosing our services. Wishing you many more fantastic journeys ahead!
Best regards,
Emi

Wonderful Chile October 2023
Chile | Oct 16 - Oct 31, 2023

L
Luisa B.
Canada | Reviewed on Nov 10, 2023
This was our first time contacting a third party to plan a long celebration trip. Traveling to Chile, was a dream come true, and Kim Kim, couldn't have planned better. First, they were extremely responsive and dedicated from the start, listening to all my requests and answering my questions in terms of schedule, sites and season to visit, all in a timely manner. Second , we were ready for our trip with enough time ahead, no concerns about bookings, internal flights, or schedule. Third,... Read more

This was our first time contacting a third party to plan a long celebration trip. Traveling to Chile, was a dream come true, and Kim Kim, couldn't have planned better. First, they were extremely responsive and dedicated from the start, listening to all my requests and answering my questions in terms of schedule, sites and season to visit, all in a timely manner. Second , we were ready for our trip with enough time ahead, no concerns about bookings, internal flights, or schedule. Third, once we got there, everything worked like a precision clock. The instructions were accurate, the transfers punctual, the hotels great, the guides and tours AMAZING!!!. This is definitely the best way to plan a once in a lifetime trip, or even a short one. Worth every penny. We had a taste of everything we wanted, it was an extremely busy trip with multiple internal flights and activities, yet we never felt overwhelmed or stressed. I also have to say that Paul went above and beyond when we forgot essential meds in our first hotel.
Thank you Paul and Kim Kim for a wonderful trip. You did a great job.

Hotel Reviews
Hotel Cumbres San Pedro
San Pedro de Atacama

Beautiful hotel! All the amenities, wonderful spa, the gardens are so beautiful and the staff amazing.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Beautiful place to stay in san pedro de Atacama. It is a bit far from the city but they have a shuttle that runs all the time as you need.
Hotel Hare Nua
Hanga Roa

We felt welcomed and taken care of! The staff was wonderful. This hotel has all what you need in rapa Nui.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Hiking Excursion to Base of Torres del Paine
Hiking Excursion to Base of Torres del Paine
Puerto Natales

This was a long hike, challenging at times. The guides were so kind and patient. Helpful at all times. It made the experience feel safe and comforting. They were very responsible, attentive, kind. We had a wonderful time.

Quality of Experience
Food
Guides, Drivers and Staff
The most kind guides!
Transport
Local specialist: Paul Jones

They know what they’re doing
Chile | Oct 19 - Oct 30, 2023

Eric
Eric S.
Chandler, AZ | Reviewed on Nov 01, 2023
From Santiago to Patagonia to the Atacama, Turismo Milodon was able to turn my desires into reality. My guide in Santiago was one of the friendliest people I’ve ever had the pleasure of meeting, and her knowledge of the city and country was impressive. Feel Atacama was incredibly easy to work with to discover the desert. Kari and Denny knew their stuff and did a phenomenal job explaining everything we got to see. I’d like to thank Kari in particular for putting up with my endless questions.... Read more

From Santiago to Patagonia to the Atacama, Turismo Milodon was able to turn my desires into reality. My guide in Santiago was one of the friendliest people I’ve ever had the pleasure of meeting, and her knowledge of the city and country was impressive. Feel Atacama was incredibly easy to work with to discover the desert. Kari and Denny knew their stuff and did a phenomenal job explaining everything we got to see. I’d like to thank Kari in particular for putting up with my endless questions. From Turismo Milodon - thank you so much, Valentina, for holding my hand through the trip and making sure I made it where I needed to be when I needed to be there. You were all amazing!

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

Impeccable service, beautiful rooms and property, with an impressive breakfast. What more can you ask?

Authenticity & Character
The architecture keeps with the theme of the town’s desert upbringing while adapting modern flourishes.
Location
Less than ten minute’s walk gets you to the center of town.
Staff
Every person you interact with is friendly and helpful.
Cleanliness & Comfort
Dust is everywhere in San Pedro de Atacama, but not in your room.
Weskar Lodge
Puerto Natales
Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Cabo De Hornos
Punta Arenas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Ladera
Providencia
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was super comfy, but the shower chamber felt slapdash, with water spraying out of cracked piping.
Refugio Torre Central
Parque Nacional Torres del Paine Pedro Montt

It’s a Refugio, so don’t expect luxury. What you get instead is a chance to mix and mingle with like-minded adventurers in some of the most awe-inspiring settings you’ll ever have the opportunity to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Paine Grande
Puerto Natales, Chile

It’s a Refugio, so don’t expect luxury. What you get instead is a chance to mix and mingle with like-minded adventurers in some of the most awe-inspiring settings you’ll ever have the opportunity to explore.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Frances

It’s a Refugio, so don’t expect luxury. What you get instead is a chance to mix and mingle with like-minded adventurers in some of the most awe-inspiring settings you’ll ever have the opportunity to explore. Out of all the W-Trek Refugios, Refugio Frances is by far the most beautifully located.

Authenticity & Character
Location
Wake to the sunrise over snowy mountains and a lake more blue than the ocean.
Staff
Cleanliness & Comfort
Activity Reviews
Penguin Colony on Magdalena Island
Penguin Colony on Magdalena Island
Chile

This tour was truly spectacular. The boat was small, accommodating only around seventy people, which gave it a more intimate feel. The penguins were incredibly active in the morning, and it was exciting having to stop walking just to let them pass by! The guide was very knowledgeable, presenting facts about the animals in both Spanish and English. The tour also included a visit to Isla Martha where we got to see massive sea lions and a variety of birds. This experience was an absolute highlight of my trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to the Base of the Towers - Overnight in Torres del Paine
Hike to the Base of the Towers - Overnight in Torres del Paine
Chile

This self-guided hike was one of the best things I've ever done. The route finding was easy and the scenery was absolutely breathtaking. I got to see a glacier over 100 square miles and hear it cracking in the distance, which was truly inspiring. The refugios (shelters) had a dorm-style living which was a new experience for me. I would definitely recommend this hike but would suggest better packing and preparation for the dorm-style living.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore the Atacama Salt Flats & Lagoons
Explore the Atacama Salt Flats & Lagoons
San Pedro de Atacama

Exploring the Atacama Salt Flats and Lagoons felt like being on another planet. The desert scenery was mind-blowing and getting to see flamingos in their natural habitat was a unique experience. I would highly recommend this tour to future travelers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Nov 01, 2023

Hola Eric, you are such an adventurous traveler and it was our pleasure to help plan and execute this fun and diverse itinerary for you. Thanks for the kind words, I passed them along to Valentina, Feel Atacama, Casa de Don Tomas, and even Ladera.
All the best to you!
Lorena

Beautiful country and very kind people!
Chile | Oct 3 - Oct 13, 2023

P
Paul C.
Chicago, IL | Reviewed on Oct 30, 2023
This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own,... Read more

This was a wonderful trip for us. We just love it! The planning was great and reasonable! Thanks to Angel Gutierrez, who planned our trip and responded our inquiries/questions quickly no matter day or night, literally. Angel is just so helpful. I think that he not only did his job requirement but way beyond: such as on-spot translation via phone when we encountered many communication difficulties, solving cellphone SIM card problems, suggesting good restaurants when we were on our own, etc.

The astronomical tour was amazing. Morita, the guide, and driver provided snacks and wine for us. I tasted the best red wine I ever had. The photographer was very nice, who took extra Milky Way pictures for us, and help me photographing Milky Way with my own camera. I was so happy that I took good Milky Way pictures for the first time.

Baltinache Hidden Lagoons tour and Valle De La Luna tour are unique, and the guides organized tours and timing very well. The sunset at Valle De La Luna is so beautiful. Sandboarding in the Atacama Desert was a lot of fun for beginners like us. We managed doing it and got exhausted.

Hike to Mirador Base Torres del Paine was definitely the highlight of this trip. It was once a life time physical challenge to us for 60-year-old people. We are so proud of ourselves that we did it by our own pace and back to parking lot before dark. It was 14 miles hike to high elevation. Here, I would suggest that similar age/physical condition tourists be considered grouped together for better safety.

Torres del Paine National Park Panoramic Tour, and Navigation Excursion/Serrano Glacier and Patagonia Lunch were very worth to have, especially after trekking to Mirador Base Torres del Paine, because they were much easier physically. I really liked the BBQ lamb for the lunch, the best lamb dish I had.

Hotel Review
Hotel Costaustralis
Puerto Natales

Staff are very kind and helpful. Very good breakfast. Convenient location. Very clean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 30, 2023

Hi Paul
I'm so happy to hear all this!
It was a pleasure having you with us in Chile :)
We worked hard to have an amazing trip for you and Fan, Im glad we made it.
Thank you very much for being so kind and friendly all the time

I hope you will be back in South America soon!
Best Regards,
Angel.

Our 18 day trip to Chile went like clockwork
Chile | Oct 6 - Oct 22, 2023

R
Rob O.
United Kingdom | Reviewed on Oct 29, 2023

We only arranged our 18 day trip to Chile four weeks beforehand and with Ana's help we steadily built an itinerary which we constantly tweaked and updated until we were completely comfortable with our final choice
Our trip included 3 internal flights, one of which we changed 14 hours prior to departure, 5 excellent hotels, a hire car and several drivers and guides. The whole trip worked like clockwork and the punctuality of our drivers and guides was exemplary.
Special thanks to Diego, Barbara in Santiago & our guides Orlando, Vitor and Maite

Local specialist: Ana Maibach Cikes
Ana
Ana Maibach Cikes
Local specialist in Córdoba | Replied on Dec 12, 2023
Dear Rob, What joy it brings us to read your comments about your trip to Chile! We are thrilled to know that we could assist you in organizing this special experience. 😁😁 It's wonderful to hear that you felt comfortable throughout the entire process, flexibility is key for us. We take great pride in the fact that your trip ran like a Swiss watch, and that the punctuality of our drivers and guides was exemplary. Knowing that everything went smoothly fills us with joy and satisfaction. We... Read more

Dear Rob,

What joy it brings us to read your comments about your trip to Chile! We are thrilled to know that we could assist you in organizing this special experience. 😁😁

It's wonderful to hear that you felt comfortable throughout the entire process, flexibility is key for us.

We take great pride in the fact that your trip ran like a Swiss watch, and that the punctuality of our drivers and guides was exemplary. Knowing that everything went smoothly fills us with joy and satisfaction.

We greatly appreciate your feedback; it is of great value to us. If in the future, you decide to embark on another adventure or need further assistance, please do not hesitate to contact us.

Warm regards,
Ana ✈️

Chile/Argentina Adventure
Chile | Sep 21 - Oct 1, 2023

L
Lindsey G.
Center Conway, NH | Reviewed on Oct 19, 2023
Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers. Read more

Lorena and Valentina were absolutely fantastic! They answered all my questions (from silly to logistics) quickly and helpfully. Lorena especially ensured my trip was unique to my interests and found fantastic guides and tours. She also built in rest days, which I appreciated. My KimKim experience felt very catered and the specialists were invested in me having a great time! I would highly recommend - especially for any solo female travelers.

Hotel Reviews
Hotel La Casa de Don Tomás
San Pedro de Atacama

A quiet oasis - the food was also fantastic.

Authenticity & Character
Location
Staff
The staff were extremely helpful
Cleanliness & Comfort
Hotel Lunajuim
El Chalten

The hotel staff were so kind and helpful in providing recommendations!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hike to the Summit of Toco Mount
Hike to the Summit of Toco Mount
San Pedro de Atacama

Brian was an amazing guide and super knowledgeable of the area and mountain

Quality of Experience
Guides, Drivers and Staff
Brian was an engaging guide I highly enjoyed
Stargazing Tour
Stargazing Tour
San Pedro de Atacama

This was enjoyable, but prepare yourself for it to be very cold and it goes much longer than I expected

Quality of Experience
Guides, Drivers and Staff
Transport
Perito Moreno Glacier Big Ice Excursion
Perito Moreno Glacier Big Ice Excursion
El Calafate

A must do

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Lorena Huidobro
Lorena
Lorena Huidobro
Local specialist in Houston, TX & Santiago, Chile | Replied on Oct 23, 2023

Hola Lindsey, it is immensely gratifying to hear your adventure in Chile and Argentina was stress-free and enjoyable! I am super happy you were brave enough to travel alone to new places, and I hope you will continue to explore the world, coming across new cultures and landscapes. All the best to you!
Lorena

We had a great time on our tailored trip to Chile
Chile | Oct 1 - Oct 8, 2023

Mark
Mark E.
Greenville, SC | Reviewed on Oct 16, 2023

We had a great time on our tailored trip to Chile. we started with a quick jaunt to wine country and then an amazing time in patagonia. Erin was instrumental in arranging the tour for us beforehand and then a lot of the details on the ground from Nara. We had a few minor hiccups with secondary vendors but were able to easily rearrange things conveniently. we unfortunately got part of our activities cancelled due to weather but had quick alternatives arranged and that portion refunded to us. The convenience and coordination is worth the time

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Oct 17, 2023

Hi Mark,

Thank you kindly for your review! It was great to plan this trip with you, as the point planner you were very responsive and clear with what your group wanted. I am so glad that you all came down and were able to experience Torres del Paine during this somewhat extended winter. Weather is certainly a factor in trips to Patagonia and I'm glad that we were able to aid with alternatives in the moment. Wishing you all the best from Patagonia!

Enchanting Chile with Desert and Patagonia
Chile | Oct 3 - Oct 13, 2023

F
Fan Z.
Overland, MO | Reviewed on Oct 16, 2023
This was one of our life time trips. Overall this trip was wonderful. Local specialist Angel put together a very good trip plan for us. He listened well to my wants and expectations as he designed the trip and made changes to the plan as I communicated with him during the planning process. During the trip, he was always there and ready to jump in to facilitate any last minute situation. We speak zero Spanish. Communications had created glitches through out the trip. As much as we tried... Read more

This was one of our life time trips. Overall this trip was wonderful. Local specialist Angel put together a very good trip plan for us. He listened well to my wants and expectations as he designed the trip and made changes to the plan as I communicated with him during the planning process. During the trip, he was always there and ready to jump in to facilitate any last minute situation. We speak zero Spanish. Communications had created glitches through out the trip. As much as we tried to use Google Translate, sometimes it was just hard to get our points across through an App. Angel would always come online through WhatsApp to talk to people on our behalf when we needed it.
In the middle of the our trip we had planned a free day in Santiago, and it was a Sunday. I wanted to visit the top of San Cristobal to get a view of the city and snow-capped mountains. Because it was a free day, we were supposed to handle the day on our own. Not until we got to the Pin No No entry of the park did we find out the top was closed that day for a certain event, and the cable cars were not running. We struggled to communicate with the park staff who was trying to tell us what was going on. So we called on Angel and he came to our rescue. In a few minutes of time he came up with a different way for us to access the hill from a different entry, which was open for walking. As it turned out, we were able to get very good views of the city skyline as well as the mountains in the background.
This trip would not have been as smooth and successful without Angle.

Hotel Reviews
NH Ciudad de Santiago
Santiago
Authenticity & Character
Location
Safe and close proximity to everything.
Staff
Cleanliness & Comfort
This hotel serves very good breakfast. Rooms were clean and spacious.
Hotel Costaustralis
Puerto Natales
Authenticity & Character
Location
We enjoyed the views of the tranquil harbor
Staff
Cleanliness & Comfort
Diego de Almagro San Pedro

We showered in lukewarm water during our stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Baltinache Hidden Lagoons and Vallecito(magic bus).
Baltinache Hidden Lagoons and Vallecito(magic bus).
Chile

This was an OK tour in and of itself, not as impressive as it was marketed. But the guide and the driver were very nice. For us, what made this trip good were the tourists who did it with us.

Guides, Drivers and Staff
Afternoon Visit to "Valle de La luna "
Afternoon Visit to "Valle de La luna "
Chile

The sunset was the best part of this tour. The lunch was very good. The guide could be a little friendlier.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats
San Pedro de Atacama

These lovely birds were worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Sandboard in the Atacama Desert
Sandboard in the Atacama Desert
Chile
Quality of Experience
Guides, Drivers and Staff
Transport
Astronomical Tour -  Atacama Desert
Astronomical Tour - Atacama Desert
San Pedro de Atacama

I really appreciated the way our guide always repeat her presentation for us in English. We were the only two members of the tour who didn't understand Spanish. So she had to rerun all her presentations for the two of us. The photographer was professional and nice. We loved the chilean red wine served at this tour. It was our best red wine experience in Chile. In my mind what can be improved of this trip was the location of the showing. It was too close to the town San Pedro and the town's light had some negative impact on the view of the Atacama starry night sky.

Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Mirador Base Torres del Paine - Full Day Tour
Hike to Mirador Base Torres del Paine - Full Day Tour
Chile

This was one of our lifetime trekking experience which will stay with us in our memories. It might be a bit too challenging for us (10 hours of almost nonstop trekking and a good part of it involved steep ascending). My husband and I are in our high fifties. We were the oldest of the five members of our team. From the start the younger part of our team had to frequently stop to let us catchup. At one point we almost decided to turn back. We had to let the younger members move on without us. We eventually finished the hike, albeit at a much slower pace than our younger team members. I think one thing that could make our experience better is if we were grouped with hikers that were closer to our age. It would definitely take some stress off of us trying to keep up, and it would improve the younger members' experience too. It would make the guide's job a bit easier too, as he tried to get the team to stay together. We only got to spend 10 minutes at the base of the towers to snap some quick picture, because our guide was so concerned that we couldn't get back to the bus by 6pm. But it was one heck of hike! We were glad we did it.

Quality of Experience
Food
The food was good but we didn't get to eat, because of the time crunch.
Guides, Drivers and Staff
Danny is young and probably does this hike everyday. It was hard for him to sympathize with us. In trying to get us back to the bus by 6pm, he pushed us a bit too hard in my mind. I can understand his concerns of our safety. Nonetheless, I saw many people finished the hike behind us, which told me not all guides think it would be unsafe to get back to the bus a bit later.
Transport
Torres del Paine National Park - Panoramic Tour
Torres del Paine National Park - Panoramic Tour
Chile

Torres del Paine is amazing. We were vowed again and again. This was definitely the highlight of our trip.

Quality of Experience
Food
We got to eat our box lunch at one of the most beautiful places on planet earth, with jade blue lake and the amazing view of Torres del Paine right in front of us, sitting on a dead tree trunk by lakeshore. It felt like heaven came to earth.
Guides, Drivers and Staff
Transport
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Navigation Excursion - Serrano Glacier and Patagonic Lunch
Chile

Amazing scenery. The highlight of this tour was the lunch serving BBQ lamb and Chilean red wine.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Angel Gutierrez
Angel
Angel Gutierrez
Local specialist in Santiago | Replied on Oct 16, 2023

It was a pleasure to have you in Chile Fan!
Thanks for your kind words I'm happy to hear this was an unforgettable experience
I'm sure I will see you again back in South America! Keep traveling amigos!!

Great service and amazing memories in Chile and Argentina
Chile | Sep 16 - Sep 30, 2023

Andrew
Andrew W.
Borough Park, NY | Reviewed on Oct 01, 2023
Jesse was amazing and super responsive (both during the planning process and the trip itself). The trip was planned very well, I got to visit every place I wanted and it all went off without any issues. Read more

Jesse was amazing and super responsive (both during the planning process and the trip itself). The trip was planned very well, I got to visit every place I wanted and it all went off without any issues.

Hotel Review
EcoCamp Patagonia
Torres del Paine

Absolutely amazing, literally everything from the location, the guides, the service overall and the food.

Authenticity & Character
Committed to the environment.
Location
Staff
Everyone wanted to be there
Cleanliness & Comfort
Local specialist: Jesse Barrera
Jesse
Jesse Barrera
Local specialist in Santiago | Replied on Oct 02, 2023

Hi Andrew,

Thank you for your kind review! I'm glad you enjoyed the Patagonia and all it has to offer :)

All the best in your future travels,
Jesse