Kimkim Trip Reviews for Chile

Jimena helped us to make true our dreamt honeymoon. She helped us to make the most of our days in the region based on our preferences and requests. We did not have to worry about anything during those days, just being on time. Special shout out to Rodrigo our guide in Ushuaia who made those days extra special.

Tamer, Riwal, Angel and the entire team were outstanding to work with from beginning to end. Our goal was to visit 2-3 regions of Chile within only 9 days. The team added and subtracted from our itinerary until the details were 100%. We were able to enjoy time in the city (Santiago), the desert (San Pedro de Atacama) and the coast (Valparaiso and Vina del Mar) which each offered their own unique aspects of this amazing country. The transportation was always reliable and comfortable for our group of 7. Our excursions provided the right balance of adventure and culture without ever having concern for our safety. Accommodations were purposefully selected to match our desired comfort level, proximity to attractions and price point. The team made sure to add all the extra special touches we needed on this trip including Vegetarian meals and making my daughter's birthday celebration memorable. This trip was not for her birthday but rather her birthday was celebrated while we were there. The day of her birthday was planned with activities that kept her in mind and the team even gave her a sweet gift. Pro-tip: ask to visit wineries that also have animals. It's a win-win for the adults and the children. The Kimkim team members were professional, kind, sincere, accommodating and made us feel like we were part of "the family". We would love to return to Chile and if we do, we will 100% ask for this team to help us again. We're also planning to use Kimkim as we plan trips to other areas as well.

Hotel Reviews

Hotel Eco Boutique Bidasoa

Santiago

Lovely accommodations in a cute neighborhood setting. Amazing breakfast!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Diego de Almagro Valparaíso

Valparaíso

Our rooms had a great view of the water and all the action in the port.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The hotel does not have laundry machines. This was problematic for us since we had just arrived from the desert and the majority of our clothes were dirty. They do offer a pricey laundry service but unfortunately my clothes came back in worse shape than I sent them. A black sweatshirt was returned covered in little white balls indicating that it was clearly washed with a load of white towels. :(

Hotel Domos San Pedro

San Pedro de Atacama

No frills accommodations that are unique and clean (almost like Yurt Camping). Easy walk down the dirt road to town. Grocery store close by at the corner. Expect the pool to be cold, the shower temperature to be variable and the breakfast to be good enough. You aren't in Atacama for luxury accommodations-- you're their for the excursions and unique experiences.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Santiago City Tour

Santiago

Angel was a great tour guide. We especially enjoyed our picnic overlooking the city. The trip to the market was also a highlight.

Quality of Experience

Guides, Drivers and Staff

Transport

Vegetarian Chilean Food Tour & Picnic with a View of Santiago

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

Visit the Tatio Geysers - Morning tour

San Pedro de Atacama

The geyers were one of our favorite aspects of our entire visit to Chile. Breathtaking panoramic views of the Andes Mountains and volcanoes. This excursion also includes a stop at a lake that inhabits hundreds of flamingoes! It was so cool to see them in their natural habitat.

Quality of Experience

Food

We had a lovely picnic after completing the geyser tour. What a beautiful way to start our day.

Guides, Drivers and Staff

Alejandro was a fantastic driver and really took care of us. He was very knowledgeable about the area and we learned a ton from him.

Transport

Afternoon Visit to "Valle de La luna "

Chile

There were some in our group that did not enjoy the hiking in the heat. That said, it was definitely a unique and beautiful experience. It feels like you are visiting a planet from Star Wars!

Quality of Experience

The sunset as not as great as we anticipated. The minute the sun dropped behind the mountains, we were asked to pack up and leave. In our experience, the best part of sunsets can come several minutes after the sun drops as it lights up the sky. We didn't get to see that on this trip. If we return, we'll just plan to do the sunset on our own so we can stay and enjoy for as long as we'd like. We do understand that the tours need to promptly return to town to prepare for their Stargazing Tours which begin after sunset.

Guides, Drivers and Staff

Alejandro is the best!

Transport

Sandboarding at Dunas de Concon

Chile

Make sure you are old enough/tall enough/strong enough to carry your own board up a large sand dune before you book. The view at the top is gorgeous overlooking the Pacific Ocean. Sandboarding was fun but we would've been just as content to watch the sunset from the top of the dunes.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit to Aconcagua Farms

Chile

What an adorable little winery and farm. This excursion was enjoyed by adults and children alike. The sheep, chickens and dogs were highly entertaining. Gorgeous scenery and super friendly staff. It was so interesting to hear from the owners about how they converted this farm from commercial/traditional production to organic. They had just opened to the public when we were there in November but I have no doubt that they are going to succeed and grow.

Quality of Experience

Guides, Drivers and Staff

Transport

Puritama Hot Springs

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Valparaiso and Viña del Mar- Private Tour

Chile

Valparaiso is a neat city with so much culture to explore!

Quality of Experience

Guides, Drivers and Staff

Transport

We had an amazing trip, thanks to Angel who tailor made our plan and hand picked the most amazing tour guides and accommodations that fit our preference.

If you are still wondering if Kim Kim works or if Angle worths the little extra, the answer is most definitely!

It took out all the guessing work and we had very smooth experience.

Highly recommend Angle and team for your South America adventures!

Activity Review

Hike to Mirador Base Torres del Paine - Full Day Tour

Chile

We really enjoyed this trip. Not only we accomplished the task, the organization and the tour guides Jose and Nacho, are super kind and considerate!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

José Luis Miguel was a great driver and tour guide who had a wonderful positive attitude and shared relevant information with us.

Angel did a great job of both agreeing an exciting itinerary with us, planning all the details and then communicating with us while we were on the holiday. The highlight was all the details around our visit to Torres de Paine - where he was able to plan ice trekking, boat trip, night in a refuge followed by night in a high end hotel with the iconic hike to the base of Torres de Paine at the end. It all went super smoothly as he had made sure we had good guides, had planned the time well and ensured it had the right level of adventure and comfort for us.

We also got a good mixture of time to explore on our own and planned activities, and he'd planned our bike tour around Lake LLanquihui well to be at the right effort level! Whenever we had questions or issues he was super quick to respond and was always knowledgeable and helpful.

Many things were not made clear during this trip. While everything was perfect from the local company Route360 in St Pedro de Atacama, arriving there and leaving from there to go back to Santiago was not very well organized.
First, no one explained us what to do in the morning we left Santiago. The driver came to pick us up from the hotel, but he knew nothing. We arrived at the airport to fly to Calama, but without any instructions and no one speaks English to explain where to go, what line to take, what register. Anyway, we were left by ourselves.
Same, even worst happen on the morning from the hotel in St Pedro to the airport. It was not clear who will pick us up from the hotel, what time and where. The hotel knew nothing. The itinerary says that the pick up will be confirmed one day in advance, but no one confirmed anything until 2 am, 3 hours before. So we had to stay whole night and wonder what will happen and will we be picked up.
The worst of all is the WhatsUp notification. The company uses Whatsup, but for every useful message from them we receive 100 spam messages, and who knows which is good and which is not. Searching through the spam to see whether we received any message became a day-long activity for both my wife and me. No serious company communicates with its clients through Whatsup. In fact, we deleted Whatsup from our phones 4 years ago for the same reason: the huge amount of spam we get from the USA
In overall, we are dissatisfied with how Kimkim organizes their trips

Marcela organized a very fun itinerary for me - I had a great time on every day, really enjoyed seeing the different regions of Chile and especially the mountain biking private outings were amazing and unique experiences I could not have found on my own. The hotels I stayed in were lovely also and I am looking forward to coming back and doing more!

Hotel Reviews

Hotel Pucon Indomito

Pucón

Lovely new hotel, very modern, good breakfast in the morning and tea making facilities available throughout the day. Very central and clean

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Weisserhaus

Puerto Varas

Quaint hotel with a lot of character located very centrally downtown. Good breakfast and very clean.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full-Day Huerquehue Hiking

Pucón

Very personal hike just me and the lovely guide Juan. Beautiful area - I just wished we could have gone further!

Quality of Experience

Guides, Drivers and Staff

Transport

Rafting Adventure on the Trancura River in Pucon

Pucón

Really fun group nice white water and lots of photos after

Quality of Experience

Guides, Drivers and Staff

Transport

Bike Tour Adventure descending the Villarrica Volcano

Pucón

This was amazing - lots of fun trails on the mountain and unlike North shore where I live we had them all to ourselves! William was a great guide and I really enjoyed this

Quality of Experience

Guides, Drivers and Staff

Transport

Trekking in Alerce Andino National Park

Puerto Varas

Great guide, nice walk although it was from my perspective quite easy and low key. Nice group of people and some beautiful water falls to see. Louis the guide was hilarious. I just wish I could have done a more challenging hike with him.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Mountain bike Osorno Volcano

Puerto Varas

My favourite experience of the trip. A proper challenge and well worth it for stunning views and fun descent over the side of the volcano to the lake. Jorge was a fabulous guide and the food we had for lunch was so delicious and beautifully laid out. I wish I had done this twice!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Rafting on the Petrohué River

Chile

Super fun white water experience - lots of big rapids and fun guides.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayaking on Reloncaví Fjord

Puerto Varas

This was something I would not have chosen for myself but I’m so glad I did it. Stunning day out with so many sights - sea lions up close, birds nearby, a lovely little lamb gamboling up to us at the lunch stop and an (optional) cold plunge at the end

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Our local specialist, Jesse, did a wonderful job throughout! She was receptive to our ideas, chose locations and excursions that matched our interests, and was flexible and patient as we worked out the details for two couples--one pair of native Chilenos and one pair of English-speaking US citizens. She was available for last minute questions late at night and early in the morning. We felt well-taken care of the whole time. In terms of our experiences, our stay at Hotel Las Torres Patagonia was a splurge but was well worth it. The location inside the park was extraordinary, the rooms and food were exceptional, and the folks who worked there could not have been more welcoming. Two excursions stand out in our minds as experiences we will never forget. The first was the boat trip to Isla Magdalena to see the penguin colony there. Jesse reserved VIP tickets for us, which gave us an opportunity for good views, a nice snack, and personalized information from Guillermo, a guide from Fiordos del Sur. Another memorable tour was the day we spent hiking from Sarmiento to Amarga Lagoon in Torres del Paine National Park. Our guide, Pedro, with Patagonia Planet was fantastic! We appreciated his ability to speak both Spanish and English, the tour van with big windows that offered all of us a great view, and his patience and knowledge in answering the million questions we asked about the flora, fauna, geological features, and cultural history of the park. This trip really was the adventure of a lifetime, and we could not be more appreciative of the services Kimkim offered!

Hotel Reviews

Hotel Costanera

Puerto Natales

New and modern accommodations, a nice breakfast, and a friendly, helpful staff. The hotel was a little off the beaten path, but we were able to walk to the center of town, though getting an Uber was often more convenient. The location on the water was nice!

Authenticity & Character

The women who worked the front desk were welcoming and helped us to make dining reservations each evening.

Location

Not in the center of town.

Staff

The women who cooked and served breakfast could not have been friendlier.

Cleanliness & Comfort

Everything was clean and comfortable.

Hotel Las Torres Patagonia

Torres del Paine

The hotel is certainly pricey, but its location in the park was well worth the money. We could walk out the front door and immediately start trekking. It was also a warm and welcoming place to rest after a long day of adventures! Our reservation was "half-board," and the breakfasts and dinners were exceptional. Every staff member we encountered went out of their way to be helpful.

Authenticity & Character

Location

Right in the park! We could hike to the base of the towers.

Staff

Cleanliness & Comfort

Great showers!

Activity Reviews

Penguin Colony on Magdalena Island

Chile

Seeing penguins up close was amazing! Although all visitors to the island are required to stay on the paved path, we never felt herded or rushed. The walk was self-paced, and a number of guides were spread out during the walk to answer questions and give more information.

Quality of Experience

Guides, Drivers and Staff

The guide, Guillermo, who was assigned to the upper deck, set up a big map that helped us to visualize where we were and what made that route on the Straits of Magellan so special.

Transport

Safety was a primary concern of the staff, which we appreciated. The seating was comfortable, and the big windows allowed us to have clear views as we travelled.

Full-Day Tour of Torres del Paine National Park & Surroundings

Chile

This trip was disappointing. Our tour was for just the four of us, but the small SUV we rode in required that one of us sit up front with the driver, while the other three sat in the back, with someone in the middle seat. Not ideal for looking out the windows, which was a big part of this driving tour. Two of us were native Spanish speakers with good English, and two of us were native English speakers who know a little Spanish. Our guide was fluent in Spanish, but his English was definitely not fluent. The result was that he spent 90% of the time conversing with the Chileans, and much less time talking with the English speakers. It was frustrating when we had questions. That being said, we visited some beautiful parts of the park, places we never would have seen if we had been driving on our own.

Quality of Experience

Food

We had box lunches which were very good.

Guides, Drivers and Staff

A guide for English speakers who is truly fluent in English.

Transport

A larger vehicle with bigger windows.

Hike from Sarmiento Lake to Amarga Lagoon

Chile

The route was amazing and so was Pedro, our guide!

Quality of Experience

The route offered us extraordinary view of both Los Cuernos and Los Torres. Seeing guanacos and native birds was a thrill, as was seeing the cave paintings and imagining those who traveled this route before us.

Food

Box lunch was convenient and delicious.

Guides, Drivers and Staff

Pedro was SO knowledgeable and shared his knowledge generously in both English and Spanish. He was also extremely responsive to our needs and abilities.

Transport

Nice big van with big, clean windows.

Boat Tour to Balmaceda & Serrano Glaciers

Chile

Full disclosure: The day we took this tour could not have been wetter. It poured rain the whole time, and everyone on the boat was soaking wet before we were finished. It limited the views of this incredibly scenic place. The windows were steamed up, and most people never went out on the decks because it was raining so hard.

Quality of Experience

Food

Everything. We stopped at an "estancia" for lunch. It seemed more like an event venue, a giant room filled with tables. The wait staff was insufficient for the number of people they were trying to serve. We waited forever to be served, making the lunch take hours. The food was poor. The specialty of the house--lamb--was dry and overcooked. What a disappointment! We would have preferred to have skipped this part of the experience altogether.

Guides, Drivers and Staff

There was little in terms of a guide. The narration came over a loud speaker, and because of the noise level of conversation on our deck, we could hardly hear what was being said.

Transport

Toda la organización, respuesta rápida, información, calidad de los hoteles, muy buena y muy recomendable.
Lo único que falló, fue el auto que nos fue a buscar a Pta. Arenas, no era para 4 pasajeros, viajamos apretados y algo incomodos. El guía aunque muy amable y servicial no tenía dominio del inglés lo que dificultó conocer los lugares visitados. Esto se hizo más evidente cuando nos tocó un guía muy instruido y con dominio de inglés en el último día de en Pto. Natales.

Jesse did a fantastic job coordinating my trip. It was easy to communicate with her in advance of the trip. When I got in country, everything ran smoothly. All of the guides and drivers showed up as expected in the right location and on time, the excursions were a lot of fun, and the hotels were as expected. I had no reason to be in contact with her while in country, which is exactly what one would hope to be the case. My only recommendation would be to let the traveler know in advance of the formal entry requirements/forms for Easter Island. I learned through the LATAM website that I needed some special documentation for Easter Island. That made me a little nervous and would have been niceto know in advance. Aside from that, flawless!

Hotel Reviews

Hotel Director Vitacura

Santiago, Vitacura, Región Metropolitana

Easter Island Eco Lodge

Hanga Roa

Wasn't the best hotel but I intentionally skimped on this hotel to save money. So I got what I paid for.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Took a little bit to understand how to get hot water. Had a couple days of cold water at first. Had a broken light in my room that took a while to get fixed. I couldn't get the screen door in the back of my room to lock--not sure if it did. But again, as expected for a two-star hotel.

Holiday Inn Santiago - Airport Terminal

Santiago

Activity Reviews

Orongo Morning Tour and Ahu Akivi Afternoon Tour

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Easter Island Highlights Tour

Easter Island

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Trekking in Easter Island

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Santiago City Tour - Private

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport

I had a fantastic time in Chile and was given huge amounts of reassurance from having local people who I could access via Whatsapp throughout my trip. As a woman travelling on my own in South America I felt safe and organised. There were a couple of hiccups but these were resolved quickly by the team who were prompt in their responses and professional. I generally organise my own trips but I didn't have time on this occasion and I was pleasantly surprised by what I could fit in by handing the responsibility over to someone else!

I have nothing but FANTSTIC things to say about KimKim, Responsible Travel, and the entire team that helped us plan and bring to life an amazing trip to Chile. The KimKim platform is excellent for communicating and planning travel; Both Tamir and Cami were super responsive during the planning process, filled with suggestions and advice about what to see and do during our time in Chile. Once we arrived in Santiago, we were met by our extraordinary guide, Angel, our on-the-ground local expert resource and friend. Angel was incredibly welcoming, knowledgable, flexible and creative in his approach to sharing his country and culture with us. He was very responsive to our needs, and totally game for unusual requests (like a mid-winter swim in the ocean!). We had four weeks of travel in Chile, and things went very, very smoothly; KimKim dealt with all the bookings (lodging, transport, tours), and Angel and the KimKim team were always there for us to answer questions or provide us with additional information. Santiago was the base out of which we traveled, so we were able to connect with Angel throughout our time in Chile. Angel is, quite simply, a fantastic guide, and he’s now a good friend. We look forward to returning to Chile and reconnecting with him!

Many thanks to the KimKim team for all their help in making our Chile adventure so epic!

Hotel Reviews

Hotel Diego de Velazquez

Santiago

Super friendly and helpful staff. Great location.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Ultramar

Valparaíso

wonderfully welcoming place, quiet location.

Hotel Gomero

Hanga Roa

Beautiful place, run by two wonderful sisters. Lush landscapes, large and comfortable room. Super helpful folks.

Hotel Lady Florence Dixie

Puerto Natales

great location, basic comfortable room, a bit noisy

Hotel La Casa de Don Tomás

San Pedro de Atacama

So beautiful, an oasis in San Pedro de Atacama. The grounds are peaceful, especially loved the platform beneath the trees, for lounging / meditating.

Activity Reviews

Chilean Food Tour & Picnic with a View of Santiago

Santiago

Fantastic! Touring the markets with Angel was the perfect introduction to Chile. Gastronomic bliss! Really really enjoyed the beautiful sunset picnic above the city. Hospitality from the heart!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Valparaiso and Viña del Mar- Shared Tour

Chile

Large bus group tour to Valparaiso was good. Street art was great.

Quality of Experience

Guides, Drivers and Staff

Transport

Astronomical Tour - Atacama Desert

San Pedro de Atacama

Communication breakdown led to us not being informed about tour cancellation because of sky cover. Tour went the following day. Beautiful time in the desert, moon was bright so star-gazing was just OK.

Overall a great experience - our guides Javier, Manuel, Angel & Jenny were a lot of fun! We learned alot and were able to pack in a lot of great experiences in a short amount of time. Chile is a beautiful country!

I had the most wonderful 6-day trip organised by Francisco via KimKim. As a solo traveller, I was a bit nervous, but Fransisco ensured I had a safe, action-packed trip through Chile and Bolivia. All logistics were taken care of. The tours were great, with guides who spoke English. The driver was safe when touring through Bolivia.

I would definitely refer my friends/family to Francisco for help in planning their trip in South America!

This trip took a year to plan, though that time Lorena was so patient and communicated very well. The itinerary that she made for me was tweaked for my liking. Everything was to the T from pick up, tour, hotel, bus. The hotel that she picked was great. Lorena did an excellent job and her team was great.I was going to this trip knowing it's going to be a good trip but it exceeded my expectations it was great!!

Our guides, Lorena and Johnny; and our drivers, William, Ivan, and Carlos were excellent. The driver who took us to and from the Chilean/Bolivian border knew the procedure very well. The guides were exceptional, having very good local knowledge, cultural, political, geologic, archeological, etc. information. Their English language skills were very proficient and this was helpful for us non-Spanish speaking visitors.

The guides listened to our needs and wants and adjusted schedules accordingly. They understood that our group was photographically oriented and they readily accommodated our needs. They also were aware of good photo locations. They were customer-focused and attended to our needs. The afternoon snacks and beverages offered by the guides was a classy touch. Guides and drivers were on time.

Hotel Reviews

Hotel La Casa de Don Tomás

San Pedro de Atacama

Friendly and attentive staff. The restaurant served very good food a reasonable prices.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Mallku Cueva

Villa Mar

Clean, quiet, nicely decorated. Simple meals. Friendly staff.

Location

Staff

Cleanliness & Comfort

Hotel de Sal Luna Salada

Uyuni

Authenticity & Character

Location

Staff

Staff was unresponsive to our requests to control the noise made by 80 high school students running, yelling, etc. in the halls and rooms until 3:00 am on the two nights we stayed.

Cleanliness & Comfort

Tayka Del Desierto

Ojo de Perdiz

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Noi Borde Loa

Calama

Authenticity & Character

Well appointed and decorated

Location

Convenient location to the airport

Staff

Staff was somewhat lackluster, especially with the dinner service.

Cleanliness & Comfort

Tayka de Piedra

San Pedro de Quemes

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Ancestral Convoy with Llamas

San Pedro de Atacama

Quality of Experience

Competent local guide, just wasn't interesting for me.

Guides, Drivers and Staff

Knowledgable, competent, friendly, helpful

Transport

On time, clean vehicles, comfortable

Explore Yerbas Buenas & Rainbow Valley

San Pedro de Atacama

Good breakfast, nice scenary. Felt a bit rushed with the photography, as we were a private group.,

Quality of Experience

Guides, Drivers and Staff

Transport

We spent two great weeks on our trip, one in the Atacama Desert in Chile and one in Uyuni, Bolivia. Our guides in Chile, Lorena and JD, were so knowledgeable and fun. William, our driver, was very kind and patient. Our guide Jhonny and our drivers Carlos and Iván in Bolivia were equally as wonderful. We felt so well cared for during the entire time. Our guides and drivers even prepared delicious breakfasts and lunches for us while we were on the road. All we had to do was sit back, relax, and have fun! We didn't always sit back and relax; sometimes we did some hiking, too. We felt the whole trip was very successful. Thank you to Lorena at Kimkim for setting everything up for us and allowing us not to have to worry about anything. I was nervous about crossing the Bolivian border, but since we had prepared so thoroughly beforehand, it wasn't difficult at all. If you're an American, fill out paperwork online at Bolivian website and have it printed along with the USD cash to buy the VISA. I highly recommend this trip. So beautiful!

Hotel Review

Hotel La Casa de Don Tomás

San Pedro de Atacama

Our stay at the hotel in San Pedro de Atacama was mostly pleasant. While they occasionally had issues with hot water, they worked hard to resolve it. The restaurant was excellent, and the staff was very kind. The laundry service was a big plus as well.

Activity Reviews

Wildlife Photo Safari

San Pedro de Atacama

The Wildlife Photo Safari was an incredible experience, especially thanks to our guide JP. We even managed to see a puma, which was thrilling. JP was very knowledgeable and made the whole safari worthwhile.

Stargazing Tour

San Pedro de Atacama

The Stargazing Tour was an unexpected delight. JP gave a great presentation before the tour, and his wife Valeria was very knowledgeable during the telescope session. It exceeded our expectations. It was a very pleasant surprise that it was so interesting.

Discover the Salt Flats of Uyuni

Bolivia

Discovering the Salt Flats of Uyuni was a magical experience. The drivers made it fun with creative photography, and despite initial reluctance, we all participated and ended up with some fantastic photos.

Enjoyed Lorena’s knowledge of the history and current affairs in Chile. Driver William was a great help too.

Rapa Nui was everything and more than expected. Guides were good and gave good information. Numbers in the groups were not too large.
Atacama Desert trips were generally good. Some of the guides were better than others. Phillipe on the Geyser trip was exceptional.
I thought the flamingo portion of the trip to Red Rocks should be put in with the trip to the salt flats and swimming day as it makes the day very long and does not add to the Red Rock portion.
The Valley of the Moon tour was excellent as it gave a totally different perspective to the concept of desert.
I cannot thank the Kim Kim travel staff who helped change the itinerary after my husband got ill - combination of cold and high elevation. They were there for me to help get him to a lower elevation which is what we needed to do.
The only negative was the hotel in Santiago - it met the needs of sleeping but it was really very basic.

Hotel Reviews

Hotel Diego de Velazquez

Santiago

The hotel was not great - basic but not close to anything and walking around was difficult. I think it would have been better to have been able to stay closer to the downtown core if possible.

Authenticity & Character

Location

We needed a map or more information to figure out what was close by. We did walk around but we really need some guidance about getting to the downtown core. None was forthcoming. Same for questions of where to eat - no recommendations were given.

Staff

We had a language barrier - our Spanish is rudimentary at best.

Cleanliness & Comfort

The first room was tiny and noisy. Second stay at the hotel room was better.

Hotel Gomero

Hanga Roa

This place was really great. Room good, staff helpful, breakfast excellent, good location to walk into town, pickups for tours was easy. I would recommend this to anyone.

Authenticity & Character

Staff helpfulness, location,

Location

Easy walk in to town.

Staff

Full of ideas of what to do, helpful with respect to tours - pickup times etc,

Cleanliness & Comfort

Floors were clean, bathroom was kept super clean every day.

Hotel La Casa de Don Tomás

San Pedro de Atacama

This hotel had a very relaxed feeling despite people coming an going at all hours. Room was good size and the bathroom was spacious enough for two people. Location was relatively good - 10 minutes to town centre. It was clean and well maintained. Staff were really helpful.

Authenticity & Character

Buildings were made of - I think - local materials and looked like they should be there.

Location

only 10 minutes walk from the centre of town.

Staff

Very friendly staff. The kitchen group especially were most helpful and kept the buffet section for breakfast, clean and well stocked.

Cleanliness & Comfort

Bed was very comfortable, bathroom was always left sparkling after the cleaning people had been.

Activity Reviews

Transfer to the Airport for your Flight to Easter Island

Chile

Quality of Experience

Guides, Drivers and Staff

Transport

Rano Raraku Volcano & Anakena White Sand Beach

Easter Island

All the Moai sites were interesting. Anakena was a bit disappointing because of all the people. Moai were good.

Quality of Experience

Having time to walk around and not be rushed in viewing the site

Food

Glad we ordered ahead of time.

Guides, Drivers and Staff

Transport

Half Day Tour Orongo Volcano

Easter Island

Guide was excellent and knew his history

Quality of Experience

Guides knowledge

Guides, Drivers and Staff

Transport

Half Day Visit Ahu Akivi

Easter Island

Guide was a fill in but was very good. Very opinionated but he got his message across.

Quality of Experience

Knowledge of guide.

Guides, Drivers and Staff

Transport

Snorkeling Tour in Easter Island

Easter Island

If you have snorkeled anywhere in the South Pacific or in the Galapagos this is really a waste of time. There are few fish - I maybe saw a total of 100 - and the variety is poor. I did it to say I had snorkeled at Easter Island but it was not very good. I was the only one in the group so had the leader to myself.

Quality of Experience

There are not a lot of fish so improving it would be difficult. The time out on the water was not very long. If we had been able to go to Bird Island the experience might have been better.

Guides, Drivers and Staff

Transport

Boat had a problem going out.

Good Bye Easter Island - Transfer to the Airport for your flight to Santiago.

Chile

We got picked up at the time and dropped off.

Visit the Tatio Geysers - Morning tour

San Pedro de Atacama

Despite the early start this was worth it. The guide was awesome. I think perhaps the best one we had the whole trip.

Quality of Experience

Totally different from what we expected

Food

Guides, Drivers and Staff

Guide was superb

Transport

Afternoon Visit to "Valle de La luna "

Chile

The scenery was out of this world. The concept of salt mining took on a whole new meaning - I am not sure how they did it. The guide took us up a the long way first - great idea as it was not so steep.

Quality of Experience

Guide was pretty good . Vistas were spectacular

Guides, Drivers and Staff

There was no problem asking questions and getting answers.

Transport

Full Day Trip- Red Rocks, Lagunas Altiplánicas & Atacama Salt Flats

San Pedro de Atacama

This is a long day to start with so moving the viewing of the flamingos to the the Laguna Cejar day would have made this less strenuous. There is a lot of driving involved so one way to shorten it would be to change the flamingo viewing.

Quality of Experience

The lakes, the volcanoes, the country travelled, the animlas.

Guides, Drivers and Staff

The driver threw that bus around corners at great speed. If you had car issues it might have been a problem. The guide said ask any questions and he would answer them but he was up front and not listening and one could not jump up and ask questions due the way the bus was being driven. In addition, he spent more time on his phone than paying attention to his clients. You had to wait until the bus stopped to engage with him. I saw Rhias but could not get his attention and he kept saying we will see more. I did see more but no one else did because you could not get his attention. Lunch at 4pm is not lunch time.

Transport

Driver of the bus was acting like he was on a rally drive!

Astronomical Tour - Atacama Desert

San Pedro de Atacama

I thought this was good. It was very basic and so anyone who knew anything about stars and the Milky Way might have found this boring.

Quality of Experience

Guides, Drivers and Staff

Transport

Laguna Cejar, Ojos del Salar y Laguna Tebiquinche

Chile

I love birds so that part was great. Swimming in the salt sea - well floating - was very tightly controlled. Not an issue with the guide but definitely with the Parks lady.

Quality of Experience

Guides, Drivers and Staff

Transport

This was my first time using kimkim for a trip and I will definitely be using them again. Planning was smooth and Claudia was easy to get in touch with and answered all the questions I had. We enjoyed all our tours and our tour guides, it was especially nice to have transport pick us up and take us to the airport so we didn’t even have to worry about finding a taxi or Uber. There was a bit of a mix up with the name on our drivers sign when we first arrived but I called the WhatsApp emergency number and we were able to get it figured out pretty painlessly. Claudia checked in on us several times throughout the trip to make sure we were having a good time and to ask if we needed anything which was very appreciated. I would highly recommend using this company for any trips you are interested in taking!

Activity Reviews

Full-Day Rano Raraku & Anakena

Easter Island

Our local guide Tarongi was amazing and this tour was everything I wanted it to be. Seeing the moai in person was amazing and photos truly don’t do it justice.

Quality of Experience

Guides, Drivers and Staff

Transport

Half-Day Orongo

Easter Island

Quality of Experience

Guides, Drivers and Staff

Transport

Half Day City Tour

Santiago

This tour was a great way to see the city. I didn’t realize how spread out Santiago really is. This tour hit the highlights and riding the cable car was a great way to view the city from above.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Valparaiso & Viña del Mar Tour

Santiago

Quality of Experience

Guides, Drivers and Staff

Transport